Edwards & Mills Inc Plumbing & Gas Services

Located in Greensboro, North Carolina

Address: 107 S Walnut Cir, Greensboro, NC 27409, United States

Phone: +1 336-299-6309

Rating: 3.7

Review 1 (2023-09-16 - Rating: 5)
I needed a repair in my gas line and was thrilled when an actual person answered the phone after leaving many messages with other offices. I did not get a quote or compare prices but was given transparent pricing ($175/hr for a 2 man team plus trip fee and materials) and was promptly assisted with my problem. It was not cheap, but if you get what you pay for then plumbing is something worth avoiding future problems caused by cheap work. These guys knew what they were doing and there was no standing around twiddling of thumbs that I saw. They were on time and when they left the problem was fixed and did not leave a mess. I hope I dont need a plumber again soon, but if I do I would certainly use them again!

Review 2 (2023-02-04 - Rating: 5)
This business has a great reputation that is well earned. They have been to our house for repairs to our toilet and to our bathroom sink. They are professional and always take precautions to keep your floors protected by wearing booties over their shoes. Phil Edwards has always returned our calls and the company sent technicians out at the time they had told us someone would be here. We will definitely use them for any plumbing needs we have. We have recommended their company to family and friends.

Review 3 (2023-08-05 - Rating: 5)
This company was referred to me by my hoa. The owner came out the same day I called and was very professional. We made plans for the installation of my new water heater and everything went like clock work. The workers were there on time and stayed focus on their job. They were also very professional. All in all it was a very good experience.

Review 4 (2021-03-11 - Rating: 4)
The guys who worked on our house were capable and I have no complaints about their work. I also appreciate that Edwards & Mills got us into their schedule so quickly. So the four stars here are all coming from the folks who actually did the job.The bill was a shocker, though! $1,115 to run 15 of natural gas pipe is about 30% over a normal price that you would see from similar companies. So while the work was good, I didnt feel like the value was particularly strong.

Review 5 (2017-09-01 - Rating: 5)
I used Edwards and Mills and was impressed with their excellent service. When I called into their business they showed concern, taking the time to share necessary steps, for me to avoid electrical shock. They gave me a quote and even came in bad weather. My laundry appliances as well as my water heater were standing in water. My water heater had expired, ruptured, and had leaked water onto my downstairs. My carpet was soaked, risking damage to my furniture, etc., so this was an urgent call for me. It was my first time using this company and I was pleased with the fact that they were considerate and prompt. They were true to the price they quoted and were kind and personable. I will definitely use them again!

Review 6 (2022-06-20 - Rating: 5)
I can not tell you how wonderful the Edwards & Mills plumbers are! Beyond excellent customer service. I had an actively leaking toilet. Donnie with customer service was helpful and reassuring they would be able to come out to help me. The plumber showed up quickly. Diagnosis the problem and repaired it effectively. I felt their charges were fair and they provided me with an itemized bill. This is the way business should be done. Thank you. I have a new plumber for life!

Review 7 (2019-02-18 - Rating: 5)
The works was done on time and at a reasonable cost. Another plumbing contractor quoted the same job for more work than needed and other items inside the house at a higher cost than Edwards and Mills. Edwards and Mills did quality work and was very honest. All of the materials were on the truck and only did what was needed. We are on a fixed income and this is important. We recommend them as the best and they were given to us by PNG and a HVAC contractor as the go to plumber. We were not disappointed. Thank you Phil Edwards.

Review 8 (2019-07-22 - Rating: 5)
I am very pleased with the transition of my fireplaces (old coal fireplaces) to gas. As well, Phil was extremely helpful, and guided me through the process. And George and Jim were experts at the install. I really appreciate that by the end of it - I felt like I was being helped by family. Trustworthy folks and the real deal!

Review 9 (2012-05-15 - Rating: 5)
Excellent work. Very knowledgable. BBB (Better Business Bureau accredited), which I find a major plus, personally. Came to my house on time. Used shoe covers to protect my carpets. Yay! Fixed my draining problems, fixed my pressure problems (to the greatest extend that they could... if I want any better pressure Ill have to do a major remodel...), fixed my extremely messed up toilets! Theres no longer a nasty smell emitting from them! Yay! Recommended new shower heads, installed my shower heads! I am SO pleased with this business and their employees. Thank you Edwards and Mills!

Review 10 (2024-07-23 - Rating: 5)
Ray and Donovan expertly and professionally hooked up my natural gas line to my generator today. And TBH ..what a GREAT PRICE. Super polite and informed fellows.

Review 11 (2022-07-22 - Rating: 5)
Very helpful, always ask for Phil. This guy is really sharp and understands plumbing and HVAC. He can thread pipe as well !

Review 12 (2020-02-05 - Rating: 5)
E&M repaired a shower downspout for me. These guys are efficient and know their stuff. I would call them for any plumbing need.

Review 13 (2019-11-05 - Rating: 5)
These guys always get the job done Quickly and professionally. I have dealt with Ted several times on issues and he is very knowledgeable and professional

Review 14 (2022-06-22 - Rating: 5)
Jim & Dusty were on time, professional and courteous. The pricing was fair and service was great!

Review 15 (2018-10-17 - Rating: 5)
We heard about them from Piedmont Natural Gas. Efficient, polite service on our gas fireplace. Would use again if needed.

Review 16 (2023-08-27 - Rating: 5)
Very prompt and the two guys they sent did a great job!

Review 17 (2022-12-03 - Rating: 4)
Our Hot Water Heater was leaking badly. We called a couple places for quotes. They were well over $3500 and couldn’t install it until next week. We called Edward & Mills (bc we use them for our church plumbing needs) and they came the next day! Phil was able to give me a good estimate over the phone after we sent a picture. We were happy to send a pic bc it meant they could come immediately with the correct parts. Jim and Dusty replaced our Water Heater, cleaned up the area (which they didn’t have to do). They also repaired a spigot and cleaned our dryer vent. Super nice guys. Explained what they were doing and why. Installed top of the line American Made equipment. AND they were well over $1500 less than the other quotes we received.