Best Value Plumbing & Rooter

Located in Great falls, Montana

Address: 2916 1st Ave N, Great Falls, MT 59401, United States

Phone: +1 406-453-9626

Rating: 4.3

Services

Identifies as veteran-owned
Language assistance
Repair services
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Comments

Review 1 (2024-09-13 - Rating: 5)
Very professional, very honest, very knowledgeable to the issues I was experiencing. They got the job done in a very quick and efficient time. They helped me understand what they were doing every step of the way so going forward I understand what to do and look for. They even came back the very next day to handle a very important task to make me feel safe in my newly purchased home. I would 100% recommend this company again to anyone who asks.... thank you to the whole crew, I appreciate you more then you know.

Review 2 (2024-09-26 - Rating: 5)
We ultimately had a clog that they cleared very quickly. They explained the steps that would progressively happen during their troubleshooting up front so I would know what to expect. They were early, the dispatch called 15 minutes prior to let me know they were on the way, and they were very polite. I give them 5 stars for their response as I called 3 other plumbing companies prior and they were all two weeks out or more. Joe and Ben.

Review 3 (2024-09-16 - Rating: 5)
I highly recommend Best Value Pluming and rooter for their plumbing services. They were not only the best value for the quality of work they provided, but they were also extremely professional, kind, and efficient. They arrived on time and completed the job effectively. I was so impressed with their expertise and customer service. . Additionally, their friendly and approachable demeanor made the entire experience pleasant and stress-free. Five stars all the way! Thanks Ben, Paul, Ross & Lynn

Review 4 (2024-11-22 - Rating: 5)
Called for non-emergency but wanted something in the week. They sent techs in 30mins. Mike and Ross thoroughly investigated the issue and came up with a couple solutions: find a correct size to make the repair ($) or they could replace it from underneath ($$)My floor needed to dry a bit, so they returned at my convenience, later in the week, to complete the job. Ross and Ben found the right piece and were able to make the repair for the lesser amount.All 3 techs were courteous, informative, efficient and thorough and left the space clean and the way they found it, but fixed!

Review 5 (2024-12-23 - Rating: 5)
Amazing service and friendly staff. I called the morning of December 23rd and luckily they had a cancellation and fit me right in. Came within a hour and got my main line cleaned right before Christmas. Super thankful for the speedy service and amazing people to chat with would definitely recommend!

Review 6 (2024-08-20 - Rating: 5)
We’ve used Best Value at work several times and they have always done an excellent job! They are not the “cheapest”, however…you do get what you pay for! So today when my main was backing up into my basement tub they were my first call. The lady at the front desk was polite and helpful and got me scheduled for just a few hours out. Mike and John showed up about an hour before I expected them and handled business! They were courteous and polite and very clean. They got me up and going again in short order and left every area they worked in cleaner than they found it. While I HOPE I never need them again, if I do I won’t call anyone else.

Review 7 (2024-08-25 - Rating: 5)
Deli was very timely at getting me scheduled and communicating with me and the techs. Ben and Ross were great! They gave me options on how to solve my plumbing problem. As a woman I felt safe with their presence. As a customer I felt taken care of because they gave me options and never once felt like they were trying to make up problems to earn more money

Review 8 (2024-08-29 - Rating: 5)
Thank you Dellie and Ross! I called about an estimate for a toilet replacement and Dellie was very friendly, helpful and professional. She was able to get information for me and even had the plumber Ross help me with questions I had. I also appreciate that they were open and honest about pricing when asked about it so no surprises. Thank you!! I definitely recommend Best Value Plumbing to anyone that needs plumbing work done.

Review 9 (2024-08-19 - Rating: 5)
Best Value Plumbing and Rooter did an amazing job. They came in timely manner and were super professional from start to finish and price was very reasonable. I had a bathroom sink that was clogged up and Paula and Ed cleared it up and it drains better then it ever has. I definitely will be using Best Value Plumbing and Rooter for all my plumbing needs. Thanks guys!

Review 10 (2024-09-20 - Rating: 5)
BVP&R is the best plumbing service Ive had so far! They returned my phone call promptly, had servicemen out to my house within 45 minutes and both gentleman did a fantastic job! Answered all my questions, left no mess and were very informative.Thank you very much BVP&R, you will have my future business, if needed. 😊

Review 11 (2024-04-05 - Rating: 5)
Absolutely impressed with the service provided by Best Value Plumbing! From start to finish, they exceeded my expectations. Not only was their pricing fair and transparent, but the quality of their work was outstanding. The plumber arrived promptly, diagnosed the issue quickly, and efficiently resolved the problem. The entire process was hassle-free and professional. I highly recommend Best Value Plumbing to anyone in need of reliable and affordable plumbing services. Definitely a 5-star experience!

Review 12 (2024-09-07 - Rating: 5)
The guys came out on a Saturday and hooked up my dishwasher that Home Depot delivered but couldnt install. They did a great job and Im very appreciative of them!

Review 13 (2024-09-04 - Rating: 5)
Had a great experience. Very kind and helpful. They went above and beyond to help me with my issue. I will def be using them again. Thank you Ed, Ross, Ben and John for all the help.

Review 14 (2024-08-27 - Rating: 5)
Wonderful team. Showed up day of call. Quick with their work explained everything thoroughly, clean up. Can’t recommend enough.

Review 15 (2024-05-13 - Rating: 5)
Called for a backed up drain and they came out pretty quickly and took care of the problem. With anything these days youre going to pay a price though with service of this type, whether its plumbing, heating and or cooling. These people need to make a living. Would definitely recommend!

Review 16 (2024-06-06 - Rating: 5)
These guys are great! They came in had answers to my questions, were fast, emergency happened they were quick to fix and were so polite! I would recommend to everyone!!! I havent had service this good in years!!!

Review 17 (2024-12-02 - Rating: 5)
We had another service try to open our drain but they were unable to get it open. They talked about having to dig it out which would have been very expensive.After reading reviews we called Best Value at noon and they were at work by 1pm. They spent about 2 hours working to open up the drain and removing a lot of tree roots. They were very professional and friendly. We are extremely happy with the results. Thanks so much.

Review 18 (2023-03-09 - Rating: 5)
They were fast, professional and personable. Most of the other plumbers in town have a wait time of 1 - 3 weeks. They scheduled to see me in just over an hour, then came in 45 minutes.Our whole basement was flooded and the plumbers got the rooter and cleared out the main and sub line. The price was reasonable and they even offered an annual rooter service to save money, after explaining that we had roots growing into our system. I will be going that route for the future.

Review 19 (2024-09-13 - Rating: 5)
Fantastic service and fair pricing! Best plumbers in great falls!

Review 20 (2024-05-01 - Rating: 5)
I wont call anyone else you guys are awesome. Roxie you rock! It feels good to call the plumber and get someone whos as friendly and helpful as you are. You really get the ball rolling.

Review 21 (2022-11-05 - Rating: 4)
I did call 2 mths ago and the price was way above the others. The lady on the phone didnt seem so nice. I was desperate and needed a pipe fixed now 2mth later the lady on the phone was much nicer this time. The guys that came over were very friendly and did a good job. I still however stand by my first review that they are not the best value but if you need something in a hurry they have been available.

Review 22 (2021-04-24 - Rating: 5)
I cannot say enough about Earl and his crew. If you’re looking for a plumber you can trust to do a great job and keep his word best value is who you’re looking for. I found it very easy to work with Earl. His crew specifically Kenny and will were fantastic. Truly no job is too big or small for this great company. In this case my job was The most extensive plumbing work I’ve ever had done and they were up to the job. Unlike many other companies best value is also willing to come out for the routine maintenance work we all need from time to time. Give them a try you won’t be sorry. Dean Grundy, fire house beverages brats and bakery

Review 23 (2024-09-19 - Rating: 5)
Paul & John came and did a leak detection. They did a phenomenal job ensuring we knew exactly where it was so we could get it fixed ASAP! Highly recommend Best Value Plumbing & Rooter!

Review 24 (2021-06-08 - Rating: 5)
I was so fortunate to stumble across this company on my search for a plumber with open availability. We’re on limited time and needed a floor drain moved, shower drain installed, galvanized pipes replaced, pex ran for a shower, toilet, and sink, old drain line replaced, etc. It was a ton of work and these guys showed up on time with the expertise and work ethic to get it done. They worked long days to ensure we had water at night. They went above and beyond each day to explain what they were doing. The crew were so respectful and cleaned up the area, kept doors closed knowing the baby can’t do stairs yet, they asked me daily if there was anything more to help with or to throw away for us. You can tell they truly care about their customers and run an honest business. We miss Earl and Brice’s witty banter already! Earl’s nephew Greg was another very kind/helpful worker too. I would not hesitate to hire this company again and will do so for all our plumbing needs!

Review 25 (2023-09-24 - Rating: 5)
Needed a drain line cleaned beyond homeowner solutions and was impressed, they came the next day, gave tips on preventing future blockage, and were very professional. I try to fix everything myself but I will trust these guys if anything beyond me arises again.

Review 26 (2024-09-18 - Rating: 5)
Great same day service on a downstairs sink that was clogged! I will definitely use their services again in the future. Great pricing too!!

Review 27 (2024-09-06 - Rating: 5)
Did a great job and are very understanding of the situation.

Review 28 (2019-03-06 - Rating: 5)
This company is awesome! I have a difficult drain that had to be fixed twice within two weeks. I was only charged for the 1st repair because they back up their work 100% They came right when they said they would and were very professional and friendly. Thank you for the great service!

Review 29 (2020-03-26 - Rating: 5)
We had issues with some DIY plumbing that the previous owner had put in. They werent able to snake the clogged drain due to how horrible the pipe job was. Needed to have our washing machines piping redone along with the improperly done sink piping next to it. What could have been an expensive and laborious job was done correctly and right around where I was quoted! Im always nervous about having a job done without a quote but they stayed true to their word and got me even below what I was expecting. They have earned my business for any plumbing work I may need while I live here.

Review 30 (2024-10-02 - Rating: 4)
Careful & thoughtful service despite having to access our roof for sewer maintenance!

Review 31 (2019-10-24 - Rating: 5)
Ken and Will did an awesome job getting almost 6 feet of tree roots removed from my sewer line!! They worked hard, were friendly and polite!I highly recommend this company!! Thanks

Review 32 (2024-07-18 - Rating: 5)
Had a clogged line at our business in Belt, after previous plumber failed, Jon and Ross came next morning, with their expertise and tools had it opened in no time!!! 200% satisfied, nicest, friendliest to deal with!!! Thanks again!!!

Review 33 (2024-05-29 - Rating: 5)
Came fast fixed the issue right way nice gental men very nice professional pleased with the service

Review 34 (2020-05-11 - Rating: 5)
I called at 8:00 am, they were at my house by 8:30 , Ken and Will were very polite, they did a wonderful job on a very bad plugged sewer drain! When I need plumbing problems again they will be the ones I call!excellent service!

Review 35 (2018-12-05 - Rating: 5)
These guys are highly competent, easy to work with and do a great job. I expected my bill to be twice what it was, Im very grateful. Highly recommended!

Review 36 (2019-04-24 - Rating: 5)
The service was great. Although the job was super easy and took 5 seconds, the gentleman was nice and did not charge me for coming out. Highly recommend.

Review 37 (2023-10-21 - Rating: 5)
Great people, on time, very clean, through, and professional. Definitely will use again if needed.

Review 38 (2024-02-28 - Rating: 5)
Im extremely pleased with the service that I received. Punctual, professional, and personable service from everyone I talked to.. Would not hesitate to recommend. A plus is that its a Veteran owned company with strong family values.

Review 39 (2023-10-11 - Rating: 5)
Called up because the previous plumber I used had done a very poor job. The secretary was so kind and rearranged the scheduling to get me in. Ross and Jon came out within 20 minutes and fixed the prior plumbers mistakes m within an hour and I no longer have a leaks. They were both so professional, pleasant and compassionate I am so thankful for your company and you seriously saved me. I definitely recommend your company to anyone needing a great plumbing company. Thank you guys again!!!

Review 40 (2024-02-23 - Rating: 5)
Excellent and Quick service. Definitely will recommend

Review 41 (2021-06-09 - Rating: 5)
Great bunch of guys, friendly, they are fast honest folks. Will and Brice are very clean and fast.

Review 42 (2023-06-19 - Rating: 5)
I had a plugged drain and wasnt able to wash clothes. I called and a very nice lady got me scheduled within 4 hrs. The two men that came, Bryce & Zach, were both so polite and knowledgeable. They took their time to explain everything. They figured out it wasnt my main line just the line between my washer & sink. With them being so honest it saved me $200.00. I will definitely call this company for any plumbing problems I encounter. I will also request Bryce & Zach. You do not find workers as nice as these two were. I highly recommend them.

Review 43 (2018-09-13 - Rating: 5)
Great customer service, these guys know their stuff! They went above and beyond to make sure my project was done right!

Review 44 (2020-01-15 - Rating: 5)
They got the job done as quickly as I imagine possible and under the estimated cost

Review 45 (2021-12-28 - Rating: 5)
Very resonably price and professional dis an excellent job.

Review 46 (2022-03-04 - Rating: 5)
Very professional, Will and Bryce came on short notice. Had a bathtub drain fall apart a few days before. They had a tricky job to redesign my drain system which had broken in a few areas. When reviewing my original problem I knew I needed professionals. The working space was very tight and yet they got the job done in a very satisfactory manor. Also had them put new shut offs on my washer which was also very helpful. Have used Best Value before and will use them again for my plumbing needs.

Review 47 (2023-02-18 - Rating: 4)
Quickly identified my issue. Nice professional serviceman.

Review 48 (2021-10-20 - Rating: 4)
Only reason i give 4 stars is due to the appointment time was off....other then that they went the extra mile to make you feel secure and comfortable knowing things were fix & done right!

Review 49 (2021-02-24 - Rating: 5)
Extremely professional and very willing to help me out with my issues. Would not hesitate to call again or refer to someone in need. Thank you guys!

Review 50 (2023-03-02 - Rating: 4)
Very good customer service and very informative

Review 51 (2021-07-20 - Rating: 5)
Quick, same-day service. Fixed the issue immediately. Super friendly too!

Review 52 (2020-10-19 - Rating: 5)
Had a plumbing problem; the personnel from Best Value, Linda, Ken, and Will, were courteous and professional and not only unclogged the drain, but, repaired the cause. Would and do highly recommend!