Roto-Rooter Plumbing & Water Cleanup

Located in Graham, North Carolina

Address: 4 NE Court Square Unit E, Graham, NC 27253, United States

Phone: +1 743-229-3466

Rating: 4.8

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-08-11 - Rating: 5)
Michael and Dani showed up to the job site on time. They were extremely professional, knowledgeable, and helpful. We appreciated their honesty and their diagnoses, and not trying to charge us for some thing we didn’t need. We are ever so grateful.

Review 2 (2023-07-22 - Rating: 5)
I called very late on a Friday night because water stopped flowing from all faucets in my home and I could not determine the reason. The after-hours person I spoke to was extremely pleasant and very helpful. She told me that she would put a call into a technician and that he would call me as soon as he could , but to my surprise, he immediately returned my call. He patiently listened to me and spent time asking questions and explaining things to me in great detail. He told me to do a couple of things to see if they could be the culprit of the problem and told me to call him back to let him know what I found. Once I did those two things, I called and he answered immediately. His name is Michael, and he was very sincere in his concern about me having access to water. It turned out to be a problem in which the city was working on, therefore I did not need him to come out after all. He saved me lots of time and money. I was so appreciative of his help over the phone (even though he did not have to come to my house.) If I ever need a plumber, I will definitely use this company.

Review 3 (2023-09-18 - Rating: 5)
The same day service was a bit unexpected as in past experience I’ve had to wait days in some cases. The plumbing issue was assessed quickly and the situation was corrected quickly as well. I found the person that came to fix the plumbing issue was very knowledgeable and took the time to explain how to prevent further plumbing problems which was much appreciated and left me with a free case of a chemical solvent to prevent further plumbing obstructions. Prices were competitive as well . All in all very happy with this service.

Review 4 (2023-12-19 - Rating: 5)
Cant say enough about the crew that worked on our plumbing. Our entire plumbing system backed up and needed to be replaced the day before hosting Thanksgiving. But Michael Grummit came out that and worked diligently 5 hours through the cold night to get our system good enough to last through the holiday. The following week we had a whole crew replace our plumbing system and had the water remediation team clean up all the damages in the house. The water remediation team worked diligently to tear up all of the boards and put the barriers up. Also really appreciated the customer representative who worked with our home insurance. Brandon the excavator operator explained the process and kept me updated throughout the entire project. Again I cant say enough and want to give a shout-out to Michael, Brandon, Danny, Cody, and the entire remediation team.

Review 5 (2023-09-25 - Rating: 5)
I called for service this afternoon due to an overflowing drain in my yard and in less than one hour they had Mike out to help and he worked to solve our issue very swiftly. He explained everything and showed us everything in our pipes and we appreciate his kindness and hard work!-Brooke Duncan

Review 6 (2023-08-23 - Rating: 5)
Service: Underground Drain Pipe Cleaning/Unclogging.Michael was on time, very professional, very knowledgeable and nice. Informed me of more things that I didnt know about even when I purchased my house. Very thorough. I will definitely be using this service more often!10 out of 10.

Review 7 (2024-03-01 - Rating: 5)
Very professional and prompt service. Had them replace my pressure tank and the piping for my well. Did feel a bit pricey at 2k but unfortunately plumbing isn’t cheap in general.

Review 8 (2023-07-26 - Rating: 5)
I called Roto-Rooter because my garbage disposal wasnt working. They were on time to the appointment and Melvin was professional, patient, and informative. He was able to unjam my garbage disposal quickly and it works great now. I will definitely call them again if needed! 🙂

Review 9 (2023-03-21 - Rating: 5)
Quick response time! Had our issue fixed in just over an hour. Scott was excellent! He listened to my unknowledgeable explanation and was able to quickly and thoroughly complete the work required to get our drain lines opened up and flowing again. He explained the work being done, and showed me the camera feed of the clear lines. Highly recommend Roto-Rooter!

Review 10 (2023-06-30 - Rating: 5)
Technician (Michael) was Kind, nice, and an over all pleasant guy in helping unclog our drain. He used a camera in the drain so I now know where my lines are located also. Some would say the service is pricey but I dont mind paying good money for a professional quality result! I will call them again!

Review 11 (2023-09-09 - Rating: 5)
Roto-Rooter was great! We called them to help drainage issues with kitchen. They were able to isolate problems from broken dishwasher and septic saving us the headache of going through every system individually. Would highly recommend!

Review 12 (2023-06-02 - Rating: 5)
Michael and Danny were friendly, knowledgeable and professional when they provided service for our restaurant. They did a thorough job and were able to inform us of the issues and our options. We appreciate the good service experience!

Review 13 (2023-08-24 - Rating: 5)
The guys that came to my house were exceptional! Michael was very thoughtful and thorough. Very glad I reached out to them.

Review 14 (2022-12-29 - Rating: 5)
Very professional. I was shown the pipes that cracked. I was told that there was another leak discovered which was fixed. I learned how to care for my pipes in the future which was so helpful. I discovered I needed to replace the water heater. I felt at ease with explanations of the work. There was no mess left for me to clean up afterwards. I was very satisfied.

Review 15 (2023-05-24 - Rating: 5)
Mike is absolutely AMAZING! He offers impeccable service with a smile and I will be a return customer. You cannot go wrong using Roto Rooter. Thank you!

Review 16 (2023-09-06 - Rating: 5)
Was very helpful an willing to help clean up the mess afterwards! Explained everything he did an made sure we were happy with results! Good job an very pleased

Review 17 (2023-06-19 - Rating: 5)
My toilet started backing up into my tub this morning and roto rooter was here within an hour. They were very professional and courteous explaining the issue and got it fixed quickly.

Review 18 (2023-01-27 - Rating: 5)
Michael was extremely professional and went above and beyond to explain to me what might be the cause of the problems I was having. Highly recommend him for his professionalism and genuine compassion

Review 19 (2023-11-14 - Rating: 5)
Our technician, Chris, was very knowledgeable, thorough, a good communicator, and problem-solved our difficult situation using Roto-Rooters high tech technology.

Review 20 (2023-01-24 - Rating: 5)
Scott Wilmoth #170 was great. He was helpful, knowledgeable and went the extra mile to help us with our clean out line issue and eventually removing blockage in our line.

Review 21 (2023-03-20 - Rating: 5)
Scott was the gentleman who came out. He was professional, responsive, and took time to explain to me what was causing our problem. Very top notch service

Review 22 (2023-01-18 - Rating: 5)
Excellent service. This is our second time using Roto-Rooter. We are very pleased with the work they have done for us. Thank you for the quick response both times.

Review 23 (2022-12-31 - Rating: 5)
We have used Melvin in the past. He was always on time and did a great job. If we have any more problems we will surely have him to come back

Review 24 (2024-01-30 - Rating: 5)
Excellent experience.Mr. Cordova was polite, fast and efficient. Everything explained thoroughly.

Review 25 (2023-05-04 - Rating: 5)
Nolan and Micheal worked so well as a team. They were more than efficient with the job. They were prompt, empathetic, and very professional!!

Review 26 (2023-02-21 - Rating: 5)
Service did a great JOB! Explaining everything in detail. Was on time and very polite! Would recommend using them in the future!!

Review 27 (2023-02-24 - Rating: 5)
We had a very bad block and flooding issue because of it. Yall come out quick, got everything taken care of, and we were up and running like nothin happened. Great service!

Review 28 (2023-05-04 - Rating: 5)
Chris is the best plumber I have ever worked with. Chris is a true professional and very knowledgeable and trustworthy....What a pleasure to have him help us.

Review 29 (2022-12-28 - Rating: 5)
Tristen was great! He called promptly, showed up on time, found the problem and corrected the needed issues! Highly recommend!!!

Review 30 (2022-12-26 - Rating: 5)
Excellent communication! Kept me posted throughout the repair. Arrived prior to the estimated time. Excellent service!

Review 31 (2023-01-06 - Rating: 5)
The service technicians were kind, courteous, and thoroughly explained what they were finding. They presented realistic solution options for me to choose from.

Review 32 (2023-01-05 - Rating: 5)
Very professional and quick. Thank you for your services and getting my kitchen sink fixed and working normally again🙏🏾

Review 33 (2022-12-29 - Rating: 5)
Very genuine and overall great information given. He was very transparent and helpful from knowledge to future tips.

Review 34 (2023-01-10 - Rating: 5)
Not only were they quick and efficient, they also found a problem which would have caused major issues down the road. Im greatful that they found it and its being dealt with now.

Review 35 (2023-08-10 - Rating: 5)
Professional, Michael located problem in main sewer and took care of it immediately, I really appreciate the quick response and honesty

Review 36 (2023-05-31 - Rating: 5)
Michael and Danny did a great job and went out of their way to answer my questions and fix the problem!

Review 37 (2022-12-27 - Rating: 5)
The repairman that service me did a great job,very nice guy would recommend again,very quality work, Thanks

Review 38 (2023-05-24 - Rating: 5)
Mike is the best! He offered great service and was very knowledgeable.

Review 39 (2023-07-26 - Rating: 5)
Very Hard WorkersAwesome ServiceGood Working Pace, Very RespectfulEnjoyed ThemCorey And Nolan Are Excellent Workers!!

Review 40 (2023-02-10 - Rating: 5)
Mike and Danny were absolutely the best! Very polite, hard working and thorough

Review 41 (2023-04-18 - Rating: 5)
The service tech was on time and performed the service of unclogging the drain in a timely manner. 5 stars for the company and technician!!

Review 42 (2023-01-02 - Rating: 5)
The plumber who helped us was awesome!It was a bad clog in a sewer line and he worked really hard to clear it.

Review 43 (2023-01-07 - Rating: 5)
Well pleased with work done technician did great work , answered all questions, and did a good job cleaning up after

Review 44 (2023-05-21 - Rating: 5)
Micheal is very professional and very qualified I will definitely use him again

Review 45 (2022-12-31 - Rating: 5)
Michael was very thorough and professional. Shared a lot of knowledge.

Review 46 (2024-02-12 - Rating: 5)
Excellent response, on time, very knowledgeable and an overall quality experience.

Review 47 (2023-01-16 - Rating: 5)
He was professional and communicated process of service very well.

Review 48 (2023-01-04 - Rating: 5)
Great and positive attitude, willingness to go above and beyond to take care of your needs!

Review 49 (2023-09-10 - Rating: 5)
On time. Fixed the issue. Polite and courteous. And reasonable price. Highly recommend.

Review 50 (2023-05-16 - Rating: 5)
Michael was a pleasure to work with today. He was very professional, and let me know exactly what to expect before signing anything. He was able to get all of my drains cleaned out that have been backed up for years. I would highly recommend Michael and Roto Rooter, and will definitely use them in the future. I am 100% satisfied with the service today. Thank you for coming out so quickly and getting it done!

Review 51 (2023-07-15 - Rating: 5)
Michael was very helpful. Got here on time and had the job done within 20 mins. Had block to our main sewer line. Able to use his best methods on fixing the situation.

Review 52 (2023-01-12 - Rating: 5)
Very professional, courteous, excellent service well done

Review 53 (2023-07-24 - Rating: 5)
We had an upstairs bath tub leak that resulted in major water damage to a large portion of our downstairs. Bryant and AJ were great and took care of the clean up and helped with coordination of other aspects of the repair. Went above and beyond on taking care of everything and very friendly and professional :)

Review 54 (2023-02-11 - Rating: 5)
My water lines would back up andFlow back into both of my bathroomsThe bath tub and shower.

Review 55 (2023-02-10 - Rating: 5)
Very professional and did a great job.

Review 56 (2023-05-10 - Rating: 5)
Michael did an excellent job, explaining things as he worked. Courteous, kind and professional. Will highly recommend him and your company.

Review 57 (2023-07-07 - Rating: 5)
Michael and Cory was with me today at ihop and did a great job keeping my informed about what was going on!!! Amazing team work

Review 58 (2023-06-09 - Rating: 5)
Underground gutter drain crushed--representative professional and came with equipment to do complete analysis

Review 59 (2023-05-31 - Rating: 4)
Technician explained work he would do and billing process before starting work.Jetting this sewer was a difficult task and he kept me informed on progress.

Review 60 (2022-12-23 - Rating: 5)
Forgot the guys name. Sorry about that but he was absolutely great. Very professional explained everything to me. I was very happy with the job.

Review 61 (2023-02-09 - Rating: 5)
They were very early and performed a excellent job and professional attitude, and will continue to use them as often as necessary, Hank Leviner