Roto-Rooter Plumbing & Water Cleanup
Located in Glendale, Arizona
Address: 7250 W Frier Dr #105, Glendale, AZ 85303, United States
Phone: +1 623-687-2008
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
My service technician Jesus T. was an amazing person. he was very knowledgeable and explained everything for me after he replaced my garbage disposal and piping under sink..highly recommend them -
Review 2 (2024-12-31 - Rating: 5)
Manny with Roto Rooter was great. He was able to come within an hour and a half and explained everything he was going to do. He was able to snake our drain in our kitchen sink that had backed up and get us back and running in no time. Very impressed and will definitely recommend to friends and family. -
Review 3 (2024-12-23 - Rating: 5)
Arrived a few hours past their original estimated time but for an emergency call we appreciate them coming out the same day. Manny was very nice and listened to us when we said we have had this issue before and did his best to ensure it won’t happen again. I helped him move the washer and dryer around since it was just him and he was nice enough to give us $50 off for my help. He let us know that if we have anymore problems with it we can reach out. Overall very pleased! -
Review 4 (2024-12-25 - Rating: 5)
Our kitchen sink was backed up beyond just the disposal and main pipes, on Christmas, 5 hours before my family came over! Doug came within 2 hours of me calling and had it fixed within 30 min!! He was professional, polite, and very thorough! Highly recommend! -
Review 5 (2024-12-09 - Rating: 5)
Mark was amazing ! He diagnosed the correct issue with my water tank. While others just looked at it he took his time to really get to the problem and told me the solution I would need. He replaced my water heater tank and gave me good information to keep the product in good standing. Very nice, knowledgeable and professional. -
Review 6 (2024-12-27 - Rating: 5)
Mark was AMAZING!Was very prompt and on time, fixed our problem with ease, answered all our questions. I could not asked for better service.They were also available late at night to fix an emergency problem for us when no one else could.I would recommend Mark to anyone. -
Review 7 (2024-12-25 - Rating: 5)
Mark was great! Addressed our issue in a promptly manner and fixed the emergency quickly. Also, very nice man with a great customer service personality. -
Review 8 (2025-01-08 - Rating: 5)
Mark was great! He was kind and took.the time to examine things to me. No cost surprises. The leak is repaired and looks great! Its also late at night. Thank you, Mark and Rotorooter! -
Review 9 (2024-10-14 - Rating: 5)
Casey was more than amazing! He even listened to me vent about my client. Seriously all in all I am very pleased with the outcome. -
Review 10 (2024-12-27 - Rating: 5)
Mark Lewis was a life saver. He came in at midnight to help with a clogged outgoing sewer line that was backing up and starting to flood the bathroom. Not only was he speedy, but knowledgeable and chipper. I would recommend him to anybody. -
Review 11 (2024-10-04 - Rating: 5)
Best job ever with friendly service from this gentleman Mark and and really took the time to do it right the first time. Didnt tell me I needed something for fluff and what was necessary only. Was honest and up front on costs of repairs and labor. Explored options that work best for us. Flexible financing too. Explained everything in detail til I understood completely what I was signing and agreeing to before the job started. I Would hire him over and over again -
Review 12 (2024-10-22 - Rating: 5)
Mark was great! Got here early (at an odd time of night -which was very helpful) and was very polite and personable. Very nice guy. Represented the company wonderfully. Took his time and inspected everything in the house. Left no stone unturned. If I have any issues in the future, I will definitely reach back out to Roto Rooter. Will be lucky if Mark is my tech again. Much appreciated. -
Review 13 (2025-01-06 - Rating: 5)
Marc came to fix my disposal. He was Very professional, and went above and beyond to get my disposal fixed. He was so nice to my daughters and teaching them as well. If you need help with your project around the house ask for Marc. -
Review 14 (2024-11-22 - Rating: 5)
Mark is a great technician. He arrived on time and kept me posted on his evaluation of the toilet leak and presented the various options to correct it. I was very impressed with the proficient way he approached a very difficult repair.He is an asset to Roto-Rooter and kudos to them for employing such as him. I highly recommend them for any plumbing related problems. You wont be disappointed. -
Review 15 (2024-12-16 - Rating: 5)
Doug arrived and quickly diagnosed our plumbing problem.The problem was completely fixed within 45 minutes.My wife and I were also very please with his professionalism and very fair charges he assessed for the job. Consequently we cant recommend Doug and Roto-Rooter enough! -
Review 16 (2024-12-14 - Rating: 5)
Marks communication and willing to help was top notch service. He was extremely kind and fixed our issue right away while explaining what was going on. I 100% recommend Roto-Rooter for your plumbing emergencies. -
Review 17 (2024-11-27 - Rating: 5)
Let me start by saying Mark C was absolutely amazing. We called about a leak we had coming from our upstairs and Mark showed and went above and beyond for us. Mark’s outstanding customer service made it feel like I was doing business with a friend. -
Review 18 (2025-01-05 - Rating: 5)
We were fortunate to have to Mark service and replace our garbage disposal. He was on time, professional, friendly and incredibly knowledgeable. Fantastic customer service experience! -
Review 19 (2024-12-13 - Rating: 5)
Mark was awesome. Did outstanding work. Explained everything clearly. Completed all work in a timely manner. If we have any issues in the future I hope they send Mark our way. -
Review 20 (2025-01-05 - Rating: 5)
Mark will set you right! Thanks for helping us clear our bathroom drain on a Sunday. Very much appreciate the service and care. If youre in Tempe, ask for Mark! -
Review 21 (2024-11-25 - Rating: 5)
Overall, I was very happy with my service. Mark Lewis went absolutely above and beyond to make sure my water leak was resolved. He stayed until everything was fixed until 10:30pm on a Saturday night. Truly an exceptional plumber. -
Review 22 (2024-12-06 - Rating: 5)
Great service, super quick turnaround. Mark is amazing. He fixed the shower head leak in no time and is great to work with. Very professional and friendly. Would highly recommend! -
Review 23 (2024-12-29 - Rating: 5)
Manny did a great job getting us all the corrects parts we needed for our showers. Did everything in a timely matter and fixed our water issue. Thank you Manny! -
Review 24 (2025-01-04 - Rating: 5)
Mark was prompt in coming, came on a Friday evening, unclogged the kitchen sink and fixed the flushing of toilet in the small bathroom. He was very pleasant and enjoyable. Thanks -
Review 25 (2024-09-25 - Rating: 5)
I am a first time Roto Rooter client and let me tell you hiring Mark was the best decision I made. He fixed the leak at home and did an amazing job. Last but not least he was on time to get the job done, was friendly, polite and easy to work with.I would definitely recommend to neighbors and friends. 🙂 -
Review 26 (2024-11-23 - Rating: 5)
Mark is the best! Our water heater install was a challenge due to its difficult position. He handled it with ease and professionalism while doing a great job communicating with me. -
Review 27 (2024-12-02 - Rating: 5)
Mark did a great job. My hot water heater went out. He called, verified the warranty and picked up the installed my water heater. He was professional and did a great job! -
Review 28 (2024-12-17 - Rating: 5)
I love these guys!! Everytime we have an urgent need they respond quickly and always get the job done. Mark was extremely personable, professional and helped us keep our business running while the problem was solved!! Thank you!!!!! -
Review 29 (2024-11-02 - Rating: 5)
Casey at Roto-Rooter came within the hour to resolve my plumbing issue. He also came over the following day when there were unforeseen problems. He was professional and fixed the problems without complaint. -
Review 30 (2024-11-24 - Rating: 5)
Mark was fantastic! He had all that he needed to complete the job. He was very thorough in addressing all the issues that came up. He was very knowledgeable and was able to answer any questions we had. -
Review 31 (2024-10-21 - Rating: 5)
Mark was fantastic. He showed up quickly for an emergency pipe break, quickly figured out what needed to be done and got it done quickly with minimal structural damage. He was respectful and professional and didn’t make me feel bad for trying to fix it myself and making the problem worse. -
Review 32 (2024-12-21 - Rating: 5)
Amazing service! Tech #1018 took care of business! Goettl AND Mr.Rooter couldnt accomplish what this man just did! Strong work Doug. You saved our Xmas.🙏 -
Review 33 (2024-12-14 - Rating: 5)
Mark came out and in less than an hour was able to fix a mess I created trying to change the shower cartridge myself. Next time when I mess something up again will for sure call Roto-Rooter again. -
Review 34 (2024-12-18 - Rating: 5)
Mark was very helpful in replacing the water heater tank. I appreciate his business! I will call upon Roto Rooter again for any plumbing job! -
Review 35 (2024-10-14 - Rating: 5)
Roto-Rooter has made What was an emergency situation at my office a smoother manageable situation! After a main waterline break in my office wall on a Sunday after hours Andrew came out and rapidly assessed the situation along with his team and explained the process of helping me with insurance. The master plumber, Mark came and was able to assess and even fix the broken pipe To get me back up running that night. The entire team was professional and very kind.I would not hesitate to use Roto Rooter again! Tom M. -
Review 36 (2024-10-29 - Rating: 5)
Absolutely amazing work!! We love how much they took care of us and fixed the many issues we had with the plumbing in our bathroom. Thank you so much for all your hard work! -
Review 37 (2024-12-07 - Rating: 5)
I called several different plumbing companies to come out tonight to fix my shower handle, it snapped off and had to shut the water off as it was blasting out of the spout. They all wanted to schedule for tomorrow but Roto-rooter instantly said they can send someone out soon. Thank you!! -
Review 38 (2024-10-20 - Rating: 5)
Manny was prompt and was able to get the sewer drain unclogged so that we could run the water and toilets again. I am glad roto rooter was able to come on the weekend and get us back up and running quickly. -
Review 39 (2024-11-25 - Rating: 5)
Mark was great. Provided quick service to replace my water heater under warranty. Definitely recommend them! -
Review 40 (2024-10-22 - Rating: 5)
Casey our technician was wonderful. He came quickly and then walked us through the process. I would call him back in a heartbeat. -
Review 41 (2024-12-04 - Rating: 5)
Mark was extremely professional, friendly, informative. Couldn’t have hoped for a better experience. Any future plumbing issues I will be sure to go to Mark and refer him to friends and family. -
Review 42 (2024-10-29 - Rating: 5)
I called Roto-Rooter around 11:00 p.m. because my shower was not draining and water was pooling out of my walkin shower and into my bathroom. They dispatched Mark to my location within an hour. Mark was very knowledgeable, he worked quickly and he was able to identify the problem and clear the blockage within minutes of arriving. Very impressive. This is my 3rd or 4th time using Roto-Rooter and I have never been disappointed. Excellent service. Roto-Rooter would be my first call again, but hopefully I won’t have another need anytime soon! -
Review 43 (2024-11-17 - Rating: 5)
Mr. Mark was very friendly he came and he looked at my restroom. He unplugged my toilet. Everything else is working as my tub and also my sinks no problem Mr. MARK coming in at this time thank you Roto-Rooter that we can rely on you. Miss SANCHEZ. -
Review 44 (2024-09-30 - Rating: 5)
We had a 3 toilet emergency at our reception hall, late on a Sunday night. Bruce, our technician, was very knowledgeable and polite. He fixed the problem and showed us how to diagnose the problem in the future. We were so thankful that Roto Rooter was there for us. -
Review 45 (2024-09-19 - Rating: 5)
Water heater suddenly started leaking. Mark w/ Roto Rooter replaced it and had hot water working in about 2 hours. He explained everything well, was respectfuland does great workmanship. Would not hesitate to use him again! -
Review 46 (2024-11-05 - Rating: 5)
Mark, performed excellent work, from install to cleanup. He quick replacement of my unit was very professionally performedI would recommend Roto-Rooter all customer needing hot water heater replacement -
Review 47 (2024-12-18 - Rating: 5)
Mark Lewis was an awesome technician. He installed our new hot water heater timely and efficiently. Thanks -
Review 48 (2024-12-30 - Rating: 5)
Mark was very thorough in detailing the problem and explaining his work. He was knowledgeable and helpful. -
Review 49 (2024-10-08 - Rating: 5)
Mark the plummer is very knowledgeable and he showed me his empathy for my situation he made me feel that he does care he explains what needs to be done and how it will get done. I have a slab leak and an old water heater that needs to be replaced. We discussed different scenarios and options that I have to best fit into my budget. With his scenarios I will save thousands of dollars compared to their competitor Parker and Sons. I have used Roto Rooter in the past and I am a loyal customer when they come out to do a job you can count on the job to be done correctly. Their work is top notch and their plummers are professional knowledgeable and Mark the plummer is the MAN. Thank You Mark -
Review 50 (2024-07-30 - Rating: 5)
The service tech was very friendly and took each challenge in stride. We have a complicated storm drain system that he helped me troubleshoot with expertise to figure out the next plan of attack. -
Review 51 (2024-10-23 - Rating: 5)
Casey was so prompt when we had an issue on Sunday. He was very professional in explaining the issues and got the clog busted out. He is definitely a credit to your organization. -
Review 52 (2024-10-27 - Rating: 5)
Fantastic service from Bruce for a job that was needed at my place of work. I was manager on duty and he explained what he had done and showed me all was working properly, etc. he even cleaned up a little for us which was wonderful and unexpected! A++++++ -
Review 53 (2024-10-13 - Rating: 5)
Manny was super professional and really fun to work with.Cost was horrifically high for 15 mins of work, but it was a Sunday and we really had no choice. -
Review 54 (2024-10-05 - Rating: 5)
Mark was fantastic! Installed our new water heater quickly. Look forward to having Mark do our next plumbing issue, but too soon hopefully!! -
Review 55 (2024-10-13 - Rating: 5)
Great experience. Great team. I am so glad I called Roto rooter. Mark and Andrew were awesome to work with. Thank you! -
Review 56 (2024-10-28 - Rating: 5)
Casey is a professional and polite person and did a great job. Definitely would refer him to others. Great to see young person like him in the traces.“ great personality”!!! -
Review 57 (2024-10-13 - Rating: 4)
Doug the technician was great however the front office was non stop texting and calling to set up appointments. It did get quite annoying but we ended up having a good outcome -
Review 58 (2024-12-06 - Rating: 5)
Mark came to my house and was very nice and professional and completed the service needed. Thank you Mark for excellent customer service! -
Review 59 (2024-10-24 - Rating: 5)
The gentleman who came to my house was very nice, polite and knowledgeable. He had everything he needed with him and got everything taken care of! -
Review 60 (2024-12-24 - Rating: 5)
Mark was outstanding. I listened to what was happening, carefully checked and let me know the problem and price up front. -
Review 61 (2024-10-26 - Rating: 5)
Cole was very professional and courteous.He explained everything and fixed our issue very timely! Thank you Cole and Roto Rooter! -
Review 62 (2024-07-10 - Rating: 5)
I had 3 clogged storm drains and Roto-Rooter was able to come to my home within 90 minutes. The two technicians explained their approach and described the solution in easy to understand language. Despite the 110+ degree heat, they worked non-stop until the issue was resolved. Ive used other service companies in the past but this experience has convinced me to only called them. They are pros! -
Review 63 (2024-10-24 - Rating: 5)
Mark was very friendly and did a great job cleaning out the main line clog. Very thorough work! -
Review 64 (2024-10-29 - Rating: 5)
Cole went above and beyond to make sure I was taken care of. I would not hesitate to use his services again and I recommend him highly. -
Review 65 (2024-11-21 - Rating: 5)
Bruce was awesome! He fixed the clog in all 3 toilets. He was kind, understanding, and helpful. -
Review 66 (2024-10-02 - Rating: 5)
I waited 24 hours before posting because I wanted to make sure there were no leaks.Mark was very professional went out of his way to get this plumbing situation taken care of for me, highly recommend Roto Rooter/ Mark -
Review 67 (2024-10-05 - Rating: 5)
Mark with Roto-Rooter was professional, kind, and addressed the issues I had with the washer machine drainage leak. He stayed to run a load to make sure it worked. -
Review 68 (2024-10-29 - Rating: 5)
Mark was a stellar professional - patient, kind and informative. Can’t thank him enough for his expertise and invaluable help!! -
Review 69 (2024-10-20 - Rating: 5)
Called them and they showed up an hour later, helped replaced my water heater. Mark was awesome! -
Review 70 (2025-01-06 - Rating: 5)
Mark arrived quickly, was knowledgeable, and got the job done in no time! -
Review 71 (2024-12-24 - Rating: 5)
Came out on late Christmas eve and was able to get everything done quick and efficiently. Very easy to work with and explained what was going wrong. -
Review 72 (2024-09-29 - Rating: 5)
We heard a kitty crying from a pipe and Roto Rooter came to help ASAP free of charge. They were caring and professional. They helped when animal control, police and fire dept would not. -
Review 73 (2024-10-22 - Rating: 5)
Our technician Manny was excellent and true to his word and did the work in quick time and with great quality -
Review 74 (2024-04-19 - Rating: 5)
Dominic was great came right out and Dealt with the problem right away. Very personable. Thank you Dominic.Also the 2 men that were here at our at least 3 different days doing a sewer pipe lining coat for our pipes were terrific . They were Excellent in workmanship and cleaned up . Kevin and his partner. Thanks for all your hard work and long hours!! -
Review 75 (2024-03-26 - Rating: 5)
Mark was amazing! Shortly after our guests checked into one of our vacation rentals they notified us that the toilets were backing up into the showers. (Gross!) To add to it this happened after regular business hours. Roto Rooter had a technician dispatched right away and they arrived within the hour. Mark was very communicative from arrival, to diagnosis, all the way through to resolution. Thank you so much for saving the day for our guests all while being fairly priced. 🙏🏼 -
Review 76 (2024-05-12 - Rating: 5)
First off I called Roto-Rooter on Mother’s Day and they had techs out in 30 mins. Which was absolutely amazing. Great customer service!Secondly, Doug and Nate were fantastic, they came in and worked with us to get our toilets fixed! They were draining slowly and they were able to get them back up and running before a party we were hosting.Cliche I know but I I could give more stars I would! -
Review 77 (2024-10-19 - Rating: 5)
Very good customer service, polite, showed up in promised time frame, fixed issue in timely manner, knowledgeable. Overall great experience. -
Review 78 (2024-12-31 - Rating: 5)
Mark Lewis was courteous and efficient. Excellent service. -
Review 79 (2024-11-05 - Rating: 5)
Mark was so helpful & knows his stuff! I will use him again for all my plumbing. -
Review 80 (2024-09-24 - Rating: 5)
Mark showed up in about 45mins of my call and went above and beyond to fix an issue that has been causing problems for a while. I would highly recommend. -
Review 81 (2024-09-19 - Rating: 5)
Mark with Roto Rooter was fantastic! Very thorough and efficient. He made it look easy! -
Review 82 (2024-10-28 - Rating: 5)
Cole came out right away, fixed plumbing problem for us! Great service!! We highly recommend!! -
Review 83 (2023-11-02 - Rating: 5)
From the initial estimate there were no gimmicks. An actual plumber, Jason not a salesperson, came to address our concern not give us a sale pitch. He was genuinely professional, knowledgeable and straightforward. The estimate was shockingly reasonable and only included what we we discussed. I wasn’t harassed by their sales team following the estimate. I was able to call them when I was ready to make a decision. Jason was very polite and patient! The work took longer than anticipated but only because my husband couldn’t stop talking. I was pleasantly surprised by the actual water heater and the brand/quality/model. I expected the cost to be higher than the estimate but again I was pleasantly surprised and he included a fire discount on top of that. I scheduled four estimates based off of me researching ratings and reviews and I can honestly say this review is from an actual customer, I would highly recommend this company and even more Jason! -
Review 84 (2024-10-13 - Rating: 5)
Casey was so great, knowledgeable friendly, and Ive never been so happy to wash dishes again! -
Review 85 (2024-01-03 - Rating: 5)
Father & son duo came to save the day when we had a clog in our loft. Reassured us right away with detailed info and never wavered the price. Very knowledgeable and polite. They figured out the root cause to our issue and resolved it in just a couple hours. Thanks again! -
Review 86 (2024-10-27 - Rating: 5)
Mark did a great job, was patient and understanding. Got us the answers we needed. -
Review 87 (2024-06-01 - Rating: 5)
Doug was great! Very knowledgeable, honest and QUICK. I was able to get right back to our busy morning. Appreciate them getting here within a couple hours of us calling. -
Review 88 (2024-12-22 - Rating: 5)
Manny was a great guy. Helped with everything and was very kind. -
Review 89 (2024-10-21 - Rating: 5)
Bruce was awesome he had my sewer cleaned out and flowing water in about 15 min he is a Rock star -
Review 90 (2023-10-03 - Rating: 5)
Terence was so much help. On time, friendly and professional and got the job done. I’ve called multiple companies and no one could help. He was fast and great. Also willing to work with you. Very nice guy. I recommend highly 10/10 -
Review 91 (2024-04-28 - Rating: 5)
Doug came out to my home which was experiencing two toilets not flushing. Just before he arrived one started working again then he plunged the other and it too was fixed. Doug was professional and very courteous. Thanks again! -
Review 92 (2024-10-20 - Rating: 5)
Hi mark was very helpful and took care of the problem right away I would recommend rotor router plumbing .mark informed me of everything with sink and bathtub . -
Review 93 (2024-10-29 - Rating: 5)
Cody was professional , knowledgeable and kind. He knew exactly what needed to be done to remedy the problem. -
Review 94 (2024-03-04 - Rating: 5)
It’s a Sunday. I’m a neat freak. mark came out and was here within an hour of my call. Stayed to make sure ALL was well even having me fill up my washing machine to make sure the water drained. GREAT service. Kind man. So very pleased with today. aND their six month warranty. -
Review 95 (2024-10-07 - Rating: 5)
Had a water pipe break on a Saturday. They responded fast and got the job done. It was a good experience -
Review 96 (2023-12-07 - Rating: 5)
They were prompt and very informative. The tech explained what was going on and was able to give us some great advice on our plumbing situation. He was quick and clean. I will definitely keep their number incase we need them again. -
Review 97 (2025-01-03 - Rating: 5)
MarkSnaked out my clean out on my septic. He was awesome. I expect the company to follow up with camera inspection -
Review 98 (2024-10-12 - Rating: 5)
Mark was out within an hour at 7pm, unclogged the drain, great service! -
Review 99 (2024-09-29 - Rating: 5)
Very professional. Fixed the problem and told me what to expect with any future probs I could have with two toilets I have in my home -
Review 100 (2023-12-07 - Rating: 5)
Excellent service! Our water heater stopped working over the weekend and we were able to get someone from Roto-Rooter out right away. They didn’t even charge us for the diagnostic weekend visit. Jason was able to figure out what was wrong and did a quick temporary fix until the part came in to permanently fix it. I would highly recommend this company. We will for sure be using Roto-Rooter in the future. -
Review 101 (2024-03-15 - Rating: 5)
Mark L. With Roto-Rooter was awesome! He gave me some excellent advice on my plumbing needs. He was very knowledgeable and helpful! I highly recommended! -
Review 102 (2024-10-19 - Rating: 5)
Our commercial property recently had a fantastic experience with Roto-Rooter. From the moment we called, their customer service was outstanding. They scheduled our appointment promptly and arrived right on time. The plumber, Doug, was professional, knowledgeable, and took the time to explain the issue with our plumbing.He worked efficiently and resolved the problem quickly, ensuring everything was left clean and tidy. Doug was truly amazing, going beyond expectations. Truly a five-star experience! -
Review 103 (2023-10-02 - Rating: 5)
I was extremely happy with the service I received fro Roto-Rooter. Everyone I spoke with from the 1st call (a live person answered at 5:30 am on a Sunday) to the dispatcher and then the Technician. Terence was professional and knowledgeable. He explained the problem, recommended solutions, and the work was completed at a reasonable price. I would be grateful for Terence to come to my home again the next time a plumbing problem occurs. -
Review 104 (2024-03-19 - Rating: 5)
Mark was great, he was sent to assist with a very unexpected issue with our bathtub faucet cartridge. He diagnosed the problem and gave us very skilled advise as to how to best affordably correct the issue. -
Review 105 (2024-02-27 - Rating: 5)
Excellent customer service and explained in detail what we needed. The representative that came to our property was very polite and knowledgeable!We will absolutely be using them in the future when we have issues. Thank you! -
Review 106 (2024-04-16 - Rating: 5)
Fantastic help! We needed someone out immediately, they came within the hour and didn’t leave until the job was done and the area was cleaner than when they arrived. They helped me understand the issues fully so it won’t happen again. -
Review 107 (2024-03-10 - Rating: 5)
I called Roto Rooter after I waited over 5hrs for Parker and Sons to show up and I literally didn’t get serviced. When the tech from Parker and Sons arrived he within minutes told me he needed a camera person to look into my drain and they couldn’t come out until Sunday. Needless to say I cancelled that Sunday appt and called Roto Rooter who was at my house within 2 hrs of my call! Someone stayed in contact with me the entire time letting me know when the tech would show up. When the technician Mark showed up he knew right what to do and within an hour had my drain fixed!! It’s great to do business with a company who cares that you were not able to run the water, shower or flush the toilets. Thanks again Mark from Roto Rooter! -
Review 108 (2024-11-02 - Rating: 5)
Very respectful and professional. Was able to resolve our issues quickly. -
Review 109 (2023-12-21 - Rating: 5)
We had a great experience with Roto-Rooter. Victor was thorough and professional. He quickly diagnosed the problem that was causing water to back up into the tub and directed us toward the best and most cost-efficient solution. Everything is draining perfectly now! -
Review 110 (2023-10-08 - Rating: 5)
Highly recommended! Was able to get a immediate appointment for a toilet issue.The techs were extremely friendly & professional.Took their time to explain everything & try to fix the problem.I have used Roto Rooter many times in the past & will continue to do so.Definitely my first call for any plumbing issues -
Review 111 (2023-12-13 - Rating: 5)
I highly recommend Victor for plumbing services. He demonstrated utmost professionalism while efficiently fixing our clogged sink. His expertise and courteous demeanor made the entire experience seamless. Were grateful for his prompt and effective service. -
Review 112 (2023-11-04 - Rating: 5)
Richie and Geoff were prompt and very professional! I was curious about everything and they were happy to explain the process. The job ended being a little bigger than expected and a technician with a camera came out very quick to diagnose.I’m very with the service today! Thanks! -
Review 113 (2024-05-12 - Rating: 5)
Root rooter is awesome! They understood we didn’t have too much money to fix what we needed done and came down a lot with the price in order to to help us out. -
Review 114 (2023-09-05 - Rating: 5)
Great service! Started as what I thought was a simple clog. Tech noticed a leak and was able to get someone out and resolve the leak immediately. Camera also picked up an unknown issue with a belly in the line. very grateful for the sense of urgency and attention to detail. -
Review 115 (2023-09-08 - Rating: 5)
Why I went with RotoRooter was the fact they gave a 6 month guarantee which was double of the other company I checked out. The man the came to the house was very professional.So far so good but this was done only about a week ago. I also like when I called the office I could get a human being. Everything was explained to me before I booked. All questions were answered. -
Review 116 (2023-12-15 - Rating: 5)
Company went above and beyond to help me with my faucet repair. Richie and Cameron were incredibly thorough, honest, clean, and provided excellent service with energy and a smile… quite refreshing! Highly recommend this company for any plumbing needs! -
Review 117 (2024-11-01 - Rating: 5)
Best service I’ve had for a plumbing issue ever! Thanks for helping out on Halloween! -
Review 118 (2025-01-03 - Rating: 5)
Good service. Bruce was great -
Review 119 (2023-12-24 - Rating: 5)
Kyle was very polite and did a great job of explaining everything. He fixed our issue and now we have a working shower. Thanks for coming on Christmas Eve. We really appreciate it! -
Review 120 (2023-10-23 - Rating: 5)
The service representative, Ramon, did an excellent job working on our plugged lines from the kitchen and bathroom sinks. Ramon not only did an excellent job clearing the lines, but gave us helpful hints on preventative measures. The service was provided promptly and even ahead of the scheduled time. -
Review 121 (2023-10-16 - Rating: 5)
I had a very positive experience with Roto-Rooter. The response time was great and they replaced the hot water heater around 12 hours after calling to see if they could assist with a broken hot water heater. I was under a deadline as the house was under contract. Very friendly, responsive and carried the not so standard water heater the house required. Great service highly recommend. -
Review 122 (2024-10-18 - Rating: 5)
Showed us what to do and we’ll decide later, otherwise great service! -
Review 123 (2024-05-24 - Rating: 5)
Doug was super nice and helpful, very knowledgeable on what he was doing. Showed me where the problem was and really helped me understand what needs to be fixed. Would highly recommend them. -
Review 124 (2023-07-20 - Rating: 5)
Technician Roman was excellent. Knowledgeable and communicative. He had a trainee with him and I was similarly impressed with how he instructed him. Would certainly recommend. Flat fee price seemed a little high but I didn’t check any competitors so maybe it was typical. -
Review 125 (2024-09-20 - Rating: 5)
Great worker great attitude and attention to detail very appreciated for his service give that man a rise -
Review 126 (2024-03-16 - Rating: 5)
Great service, fast response, courtesy serviceman (David). Took care of my issue and gave me a full explanation of what the issue was and how they remedy it. Would highly recommend getting service through them. -
Review 127 (2024-10-25 - Rating: 5)
Showed up early and took care of the root issue very quicky. Ty very much for speedy service! And cost effective!! If you happen to get Mark as your plumber, know that you are in good hands! -
Review 128 (2023-10-16 - Rating: 5)
Joe came to repair garbage disposal. Once he evaluated the issue, he kept me informed every step of the way. He fixed my issue, it was affordable, have 6-month guarantee. Rotorooter is great and Joe knows!! -
Review 129 (2023-07-28 - Rating: 5)
Roman was super knowledgeable, was able to get to our place within the hour, took care of a huge backed up plumbing issue we had, and they even cleaned up the mess from the initial overflow of sewage! The crew was very kind about everything and kept us very well informed. Highly recommend! :) -
Review 130 (2023-11-08 - Rating: 5)
I called and was able to get someone out the same day if I wanted but I chose the next day to make it easier. When they got to my house Jason was very friendly and walked me through all my options and explained the whole process. I would use them again and I will gladly recommend them to friends and family. -
Review 131 (2022-04-11 - Rating: 5)
Louis was timely, pleasant, knowledgable, respectful, let us know about the procedure, the possibilities etc. Answered ALL of our questions. Spent a good amount of time, worked diligently to accomplish task. Hes definitely an asset to your company. We used the company coupon but still the bill was over $350 for a clogged toilet. What would we have done had we not the funds. We wish it was a bit less expensive. But so far so good. Thanks for having such wonderful representatives working in your company. PS The phone correspondents who took the call & scheduled the appointments were both quite nice too. -
Review 132 (2023-05-18 - Rating: 5)
Simply amazing company, in less than 45 minutes from my initial call to them, a technician arrived at the property. He advised me about problems, prices, and recommendations. Unfortunately, my problem is bigger than they can finish that day, but still no pressure, no nagging to sell their services, I highly recommend them, great people great service. -
Review 133 (2024-11-18 - Rating: 5)
My technician Mark was terrific. Very knowledgeable and thorough. Very personable as well. He was honest about repair costs and thorough when changing out our water heater and reconnecting the new one. Would highly recommend. -
Review 134 (2023-11-30 - Rating: 4)
Mason and his associate were very efficient and cleared our very tough drains. As many large companies do, they probably do charge more than your reliable plumber, but they did offer $75 off in exchange for 2 cans of food. 👍🏻 -
Review 135 (2023-12-29 - Rating: 5)
Expensive but effective and able to schedule sooner than the other guy during the Holidays. Great service, video documented an issue past our hookup to city line where the problem was. Up and running for now, fingers crossed city responds. -
Review 136 (2024-11-29 - Rating: 5)
Our technician was professional, courtesy and made sure our problem was resolved. -
Review 137 (2023-10-07 - Rating: 5)
James Pratt came out early on a weekend morning to fix our severely blocked system. Extremely professional, knowledgeable, and polite. Remediated the problem within a couple of hours. Explained the problem clearly without talking down. He was a lifesaver! -
Review 138 (2024-12-04 - Rating: 5)
Mark was professional, transparent and took care of the problem. -
Review 139 (2023-08-07 - Rating: 5)
The Plumber at Roto Rooter was great! My mother is elderly he took the time to explained the work he completed and the work that needed to be done at a later date. He was super courteous and polite. I will definitely use this company in the future. -
Review 140 (2024-03-04 - Rating: 5)
It was a Sunday call out and they were there very quickly! The work was done quickly with great care and was done in 45 minutes.Highly recommend Roto RooterMike -
Review 141 (2024-10-26 - Rating: 5)
Mark Lewis from Roto-Rooters made the install of our new water heater so smooth and easy. Our water heater had gone out and were lucky to find Mark who ended up coming by an Hour or so after my phone call late at night. He helped so much by picking up our new water heater along with installing it the next day for us. Mark was awesome and would recommend him to anyone who needs any plumbing. -
Review 142 (2023-07-02 - Rating: 5)
My experience couldn’t have been better. From the receptionist who took my initial call for help, the dispatcher who told me my technician was on his way, and wow what a kind, polite, knowledgeable technician he was. He worked constantly until he got my drain clean and clear. You can be sure Roto Rooter in Glendale will always be the first plumber I call. Thank you so much for clearing my drain. And on a Sunday morning to boot. -
Review 143 (2024-11-13 - Rating: 5)
Jesus was friendly and patient in explaining everything that was wrong with my plumbing..He was very professional and knowledgeable in answering all of my questions.. It’s difficult finding someone reliable but I would definitely give Jesus a 10/10 . I appreciate all of his help. -
Review 144 (2024-10-13 - Rating: 5)
Mark was great, got right to it and had the blockage cleared in just minutes. -
Review 145 (2024-10-20 - Rating: 5)
Roti Rooter came through in a crisis Mark is awesome highly recommend -
Review 146 (2023-07-16 - Rating: 5)
James is very knowledgeable and professional. Explained the whole process. Put down protective floor covering. And when finished completely the floors, garage etc which was not fun for him. Courteously and enthusiastic. Excellent representative for the company -
Review 147 (2023-12-16 - Rating: 5)
Excellent service, Mason completed what previous tech referred to a dig and repair from a different company. Hats off to Mason and his video verification of a clear line with preventative measures advice. Couldnt be happier with him successfully resolving the blockage. -
Review 148 (2024-01-02 - Rating: 5)
I had to contact Roto-Rooter on New Years Day and our Service Technician, Jason was here within an hour of our initial call. Jason was informative, professional and timely with repairs! I would certainly contact him for further service! -
Review 149 (2023-10-02 - Rating: 5)
I am very pleased with the service that was done today. Every other place I called told me they couldn’t come for like three more days they came same day. They were able to diagnose the problem and fix the problem would recommend them to anybody and I give them five stars and more, very happy with the service, Jose was very Professional and very caring at the same time -
Review 150 (2023-10-11 - Rating: 5)
My plumbing tech was Richie and when my home had an emergency water leak from the second floor of my home he was the first person out of 3 different businesses to show up. He was very quick to find the solution to repairing the leak and also a pleasant person to be around, he helped us understand the few possible issues and then went through the several different routes to determine which one would fix the main underlying issue we were having. Ultimately the draining pipe was de clogged and the water leak was gone. -
Review 151 (2023-08-21 - Rating: 5)
James was amazing watching him interact with my brother and his wife and telling them what the problem might be and actually getting the issue fixed was great. You guys have an amazing employee keep up the great hiring and great work. -
Review 152 (2024-12-08 - Rating: 5)
Doug was very punctual and professional. Gave me some great advice. Will call roto-rooter again! -
Review 153 (2023-06-27 - Rating: 5)
James came out and discussed options we had to handle our current situation. He was professional and courteous. Thank you for your attention to detail and we will use your company again and would highly recommend you to anyone. Kami -
Review 154 (2024-12-13 - Rating: 5)
Excellent service! Very polite and knowleable! -
Review 155 (2023-07-11 - Rating: 5)
Great service. Called for emergency plumbing and Roman came out to check out my plumbing situation and was extremely helpful and kind. It is obvious they are not trying to just get money out of you and genuinely want to help out. Would definitely use this company again. -
Review 156 (2023-06-23 - Rating: 5)
James and Arianna were great. They came in, explained to us what was going on, disclosed things appropriately, and gave us different options. The work was done on time and they gave us a maintenance schedule looking forward.I would recommend them. -
Review 157 (2024-01-04 - Rating: 5)
I had a pretty bad clogged kitchen sink, so I called Roto Rooter and they came same day and fixed the problem. Very satisfied with my service. Would use them again. -
Review 158 (2022-11-14 - Rating: 5)
The men that came out did a great job. Reyes was very polite and had amazing customer service. He spent hours helping me last night and then came with 2 more equally helpful men today.They went above and beyond to assist and was final able to unblock the drain!I would recommend them to anyone who asks!Reyes and the young man with him ( brand new on his first job today) went the extra mile!Kind and thoughtful. Protected my things and left very little mess behind. Honestly if they could have they probably would have cleaned my floors for me!Great men and I want to thank them for a job well done!Kind, efficient, courteous, and polite!!! -
Review 159 (2024-03-16 - Rating: 5)
I have used Roto Rooter a few times now for big and small issues. I have found them professional and at the top in their field. Excellent service! -
Review 160 (2023-12-31 - Rating: 5)
I had a litany of plumbing issues in 2023. Before Roto-Rooter I worked with a series of 3 different Plumbers and collectively got screwed. I wish I hired Roto-Rooter from the get go to do the job correctly.Usually I try to support small business but when it comes to Plumbing I will trust the Big Dogs and only use Roto-Rooter going forward.They are professional, keep tidy and deliver on customer service.Also, props to Kedrick Smith for going above and beyond. -
Review 161 (2024-08-04 - Rating: 5)
The guys were awesome! Got my line cleared quickly. -
Review 162 (2024-03-18 - Rating: 5)
Doug, was great! On time, and fixed my issue with ease. Thank you again and I would have Doug come back out anytime with any future issues. -
Review 163 (2023-12-04 - Rating: 5)
This was the 3rd company we called to try to get the kitchen sink flowing. The first 2 failed and proposed grand projects to re-pipe the house. However, the specifics of the blockage were vague. Roto Rooter (Mason) showed up very quickly were able to free up the blockage and gave an enzyme treatment for prevention of build-up in cast iron pipes. In addition to the outcome we are really pleased with the communications and professionalism, beginning with whats best for the customer. They likely saved Xmas too. -
Review 164 (2022-05-27 - Rating: 5)
Cannot say enough good things about this business. We were faced with an emergency situation and service technician James Pratt showed up within an hour of us reaching out to the business. He was helpful, kind and extremely professional. We would highly recommend this business. Thank you! -
Review 165 (2024-03-09 - Rating: 5)
Our tech did an amazing job! He was helpful and explained everything. I would call them again if I ever I need help. -
Review 166 (2024-03-10 - Rating: 5)
Mark was amazing, he was so friendly and did a great job on replacing my new toilet. I really appreciate him! -
Review 167 (2023-12-27 - Rating: 5)
Truly appreciated the prompt and friendly service. Two calls in three days and all 3 technicians, Armando, Mason (and his trainee) were amazing! -
Review 168 (2023-08-04 - Rating: 5)
I had a badly clogged sewer line with years of grease buildup. Allen Davis showed up earlier than expected. He took the time to explain their hydro-jetting process and the benefits. He was patient and a great communicator. At the end, Allen rana camera the entire length of my kitchen sink drain to show that the pipe was not completely clear. Go with the best when you want the best results. -
Review 169 (2023-12-06 - Rating: 5)
Richie was awesome!! Came out after dinner time on a Tuesday nigh, a time which no one likes working and he not only fixed my plumbing but was able to save me hundreds of dollars in the process. -
Review 170 (2021-12-12 - Rating: 4)
Great and professional service! Of course it happened on a Sunday but they were super responsive. Gave me a window of time and was running late but kept me up to date every step of the way. The repair was completed quickly and our tech was super nice! It was much more pricey than we anticipated but for same day service it was worth it! -
Review 171 (2023-01-10 - Rating: 5)
The technician was professional and courteous. It didnt take him long at all to solve the issue we had with our toilet. Even though this was on a weekend, we werent charged extra, like some other companies would. Would definitely recommend this company. -
Review 172 (2024-03-04 - Rating: 5)
Mark was professional and friendly and our leak was fixed for a good price. The area was left clean and well definitely call again for future plumbing needs. -
Review 173 (2024-11-03 - Rating: 5)
Doug and his trainee showed up to clear my kitchen drain and were very professional. They explained what they were doing, cleaned up and got my drain flowing! Very well done. Thank you -
Review 174 (2023-10-18 - Rating: 5)
Richie was very pleasant, professional and accommodating to our slight urgent situation. He handled our issue promptly and demonstrated expertise, which was so greatly appreciated! -
Review 175 (2023-12-03 - Rating: 5)
Jason was great! He had the part needed to fix the issue and got it taken care of. He was kind, patient and professional. Thanks again! -
Review 176 (2024-12-10 - Rating: 5)
Manny is professional and well efficient technician thank you!! -
Review 177 (2021-12-14 - Rating: 4)
Our technician was awesome. We had some issues with you guys setting up an appointment for us for Saturday between 1-5 but no one showed up. We we received a call apologizing stating the crew spent all day on a job and after it was done there was no one on call to come out to our house. We ended up scheduling someone for the next morning. -
Review 178 (2020-12-11 - Rating: 5)
Lorenzo got to our house extremely quickly and was very thorough with the repair. He made sure to double check everything was good before he left, he was very friendly and offered helpful tips as well to prevent us from running into this problem in the future. His customer service was excellent and we are very grateful! -
Review 179 (2023-10-11 - Rating: 5)
Wow!! Communication was fantastic and so was the service. I learned a lot about how to keep my pipes clean all while getting them cleaned. I’ll definitely be using Roto Rooter going forward! Thank you. -
Review 180 (2024-03-04 - Rating: 5)
Mark was on time, friendly, and educational. Explained all of our options with no pressure. Extremely happy he showed up! -
Review 181 (2023-05-08 - Rating: 5)
So the exact service we received isnt on here... But after our curious, adventurous boys discovered some cool, unknown holes (aka our sewer main accesses), they decided to explore and one accidentally dropped a water bottle down it. This was all unknown to us as they apparently did it while we were loading up to leave the house... Since they are older and I have two littles I need to get things for and get loaded, they sometimes roam the front while we load.Last night, I put two and two together when our toilets started backing up and water was coming into the bathtubs.... Roto-Rooter came out quickly and the technician was able to get us up and running...the next day a supervisor came out to see if he could dislodge the bottle.. hopefully we are good to go!I was impressed at how fast they responded. This was at about 8pm at night. He was extremely professional, kind, and non-judgmental. I wish I knew the names of the gentlemen that came to our house as they both deserve recognition. Thank you Roto-Rooter! -
Review 182 (2023-12-29 - Rating: 5)
Oliver showed up within an hour of being called. Very knowledgeable and helpful. He fixed the problem and along the way shared his knowledge. Very knowledgeable, helpful and kind.Ty -
Review 183 (2024-06-14 - Rating: 5)
I had some great people working on my house, super friendly and fixed the issues that we had. -
Review 184 (2024-11-03 - Rating: 5)
Very pleasant crew to deal with and offered a breakup of costs and options. They were very mindful of keeping things tidy and putting things back in place. Overall a great experience. -
Review 185 (2022-06-21 - Rating: 5)
My washer valve needed repaired, I thought, Hey, that looks easy to fix myself! Almost but not quite, water went everywhere! Homeowners worst nightmare, right! so I called up Roto Rooter at 11:00PM and they had their techs to my house first thing in the morning! The service these two gentleman gave was just outstanding! They were polite, easy to talk to and got in and fixed the issue (my incorrect issue)! Thanks Roto Rooter for having great Techs! -
Review 186 (2024-12-14 - Rating: 5)
Technician was able to come right away and fix problem. He was friendly and knowledgeable. -
Review 187 (2022-06-05 - Rating: 5)
Roman worked very hard to unplug my sewer line, and did a great job diagnosing where the plug was! I live in a mobile home and the sewer lines were not laid out in standard format! Roman was also a very nice guy and did a great job keeping me informed as to what was going on! I did ask a lot of questions, and he was very courteous! Roman is an asset to your organization, and I will recommend your company to my family and friends because of the experience I had with him!