ASAP - Aquia Stafford Area Plumbing

Located in Fredericksburg, Virginia

Address: 35 Potomac Creek Dr #105, Fredericksburg, VA 22405, United States

Phone: +1 540-720-9111

Rating: 4

Review 1 (2021-02-01 - Rating: 5)
The owner, Bill has exceptional customer service skills. He was very professional and knowledgeable. He has a great deal of integrity and I highly respect his truthfulness and morals! We had a sewage backup at a rental property. Rather then be a money hog, Bill saved us 10k or more by simply being honest. He walked us through the process and was always available to take our calls. We are forever grateful for Bill and will recommend him to anyone looking for a great plumber.

Review 2 (2020-04-02 - Rating: 5)
Less than six months into my new home the water heater died. The folks at ASAP came out, took care of the warranty claim, and replaced the heater quickly and professionally. They were communicative and pleasant to work with. I would recommend them anytime!

Review 3 (2018-01-09 - Rating: 5)
We had our pipes freeze at the same time as a lot of other people. Our regular plumber told us we were #30 in line for frozen pipes and would be days before they could see us. They recommended we call ASAP Plumbing. ASAP were also booked up, but sent Bill, their service manager over that same morning to make sure we were taken care of. Luckily, by the time he arrived, the pipes had started to thaw. Bill still took the time to assess the issue and discuss options. When we decided to wait and see if the problem would sort itself out (it did after a few more hours) he even refused to charge us a service call even though hed made the trip. Excellent customer service and integrity!

Review 4 (2020-10-12 - Rating: 5)
Two issues I tend to keep an arm’s length from – electrical and plumbing problems. After observing increasing moisture and then visually seeing the source of a leak from our kitchen faucet, I called Aquia Stafford Area Plumbing, Inc. I have tried other plumbers in the Stafford area previously and have been extremely disappointed.From my initial call of concern, Bill greeted us with professionalism, courtesy, and exceptional customer service. Bill asked several questions, and he quickly addressed our initial water leak concerns.Long story short, between Bill and James, my apparent leak(s) turned out to be the guts of a limited warranty faucet, which Bill recommended we contact the manufacturer, and sure enough, the manufacturer sent us the replacement parts for free within 48 hours.Problem solved, and we now have a new professional and trustworthy plumber if we ever experience other household issues. Based on my experience, I would recommend Aquia Stafford Area Plumbing for your next plumbing needs.

Review 5 (2021-06-29 - Rating: 5)
Weve called upon Aquia Stafford Area Plumbing for help several times over the past 10+ years and they always provide excellent service. Todays issue was a slow kitchen faucet and the guy who answered the phone explained that I could probably fix it myself without paying for one of their people to come out, then he walked me through the process and patiently answered all my dumb questions. Got it fixed just like he said, nice and easy. Its another great example of why ASAP is our #1 choice for plumbers.

Review 6 (2019-05-21 - Rating: 5)
They came w/in two hours of our phone call and fixed our problem right away. Their tech was very conscientious, courteous, and helpful. Excellent customer service. We are very happy with the service Aquia Stafford Area Plumbing has provided. Highly recommended.

Review 7 (2017-08-12 - Rating: 5)
Had a defective shower handle and couldnt turn off my shower completely. Not only did the gentlemen quickly fix my problem but he also gave me advice on how to fix the issue myself before be came out in the hopes of my not incurring the cost of his services. The service was quick, the plumber was friendly and courteous, and I now have a properly functioning shower again. Will recommend to friends and neighbors...5 Stars!

Review 8 (2020-03-24 - Rating: 5)
I called on Sunday, got an appointment on Monday, and got my water heater replaced on Tuesday. I was given a time window each day and when James was heading over he sent a text along with a tracking map. He arrived on time and made quick work of my old watwr heater. I couldnt ask for a better experience.

Review 9 (2020-02-27 - Rating: 5)
James certainly went beyond our exceptions with customer service and general knowledge of his trade. Not only was he on time for the scheduled repairs be he was also very professional, unlike other repairmen I’ve dealt with in the past. We’ll definitely call them for any other issues in the future and highly recommend you do as well!!

Review 10 (2020-03-06 - Rating: 5)
Very friendly and knowledgeable. James is our go to guy at ASAP, hes very thorough and thinks of our safety first. Thanks James and Aquia Plumbing!

Review 11 (2020-01-12 - Rating: 5)
Showed up on time as scheduled, found the issue in my tub facet cartridge leak; theybfound the part the same day, replaced it. So far no mo leaks.

Review 12 (2021-06-26 - Rating: 5)
Great guys came in on 1 days notice. Did the job quickly and with care. The price was very reasonable

Review 13 (2018-08-06 - Rating: 5)
James P. arrived timely and was very helpful with troubleshooting the problem. Very pleasant demeanor. Highly Recommend!

Review 14 (2020-09-03 - Rating: 5)
This business is top notch! The owner was knowledgeable, professional, and very fast to respond. I can not recommend this business enough if you live in Virginia. A+++++++

Review 15 (2021-03-30 - Rating: 5)
Called to make appt, they were booked, but tech wakes me through a solution over the phone!!!!

Review 16 (2022-05-25 - Rating: 5)
I called ASAP when I had water leaking from the dining room light. They came out right away and were able to accurately diagnose the problem in no time! Water was leaking from the upstairs bathroom and has been for a while! I called my insurance to make a claim and Michael from ASAP handled the estimate and pictures required for the claim. Michael was very responsive to my questions and made the whole experience very easy for me. From the day I called for the initial inspection, it took them less than a week to come in and start repairs. They not only handled the plumbing, but they fixed the drywall, painted, and replaced everything back to its original place. Most companies I have dealt with in the past will only handle the plumbing and I would have to call another company to fix the drywall and put the bathroom back to its original state. Once repairs were done, Michael ensured that everything was up to standard. It looks even better than it did before! I recommend ASAP to anyone who has plumbing needs. They will forever be my go to for any plumbing needs.