Alexander and Sons Plumbing & Hvac

Located in Fredericksburg, Virginia

Address: 318 Charles St, Fredericksburg, VA 22401, United States

Phone: +1 540-492-4700

Rating: 4.6

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Review 1 (2023-02-19 - Rating: 5)
I searched around trying to find places to install a hot water heater as mine was leaking. I had already made a purchase of one and some of the plumbers were quoting fairly high prices. Some would not install it unless it was their heater. I reach out to this company through a friend of mine. After some conversation a quote was provided over the phone which was unheard of with the other companies. The price was high just in case other work needed to be done which I understood. They showed up fairly early on the day of the install. The install was done fairly quickly. After they left approximately 10 minutes later my little one decided to give the cat a bath. I got called into the kitchen where I see a river of water flowing through the living room, bathroom, and both adjacent bedrooms got hit a little bit. The crawl space was flooded. I called them back and they were there within minutes. I realized they were still in the community but they still responded that fast. It was learned that a pipe had burst which they fixed and it was not related to the hot water heater being installed. They left again. Unfortunately the hot water heater was not actually heating up. They came out the next morning and replaced a heating element which appeared to be really old. Especially in a new hot water heater. They replaced the heating element with a better one, and a new one. Now everything is working fine. They did really good work on this and there were things that were not their fault. This is the first company Ill call if I have any other/further issues at my residence. I highly recommend them.

Review 2 (2024-04-30 - Rating: 5)
Professional, high quality and friendly Service at a great price!We called short notice to get a leak fix under our bathroom sink. The office got us a quick appointment and kept us informed of when the guys would be coming and if they were being delayed. The office is very friendly, professional and helpful. The guys came and it was a much more difficult problem to fix. The told us upfront the cost to fix the problem which was very reasonable. They spent an1.5 hrs doing the repair by actually replacing the very old drain pipe and installing a new one that they tailored to fix the sink. They did a great job, were professional, friendly and work very hard to solve a problem that didnt have an easy or quick fix in a short period of time. I will absolutely recommend them to everyone and will from now on make them my go-to plumber. Thank you everyone from the office to the guys in the field.

Review 3 (2024-07-25 - Rating: 5)
Thank you Jennifer and Jay, for such quick and professional service! We are so appreciative with the honesty and integrity of this company, which is hard to find these days! Thank you, again, for making our day :) 5 stars to Alexander and Sons Plumbing & HVAC!

Review 4 (2023-10-04 - Rating: 5)
I can not say enough about this company. It all started with Jennifers attentiveness and professionalism when trying to schedule an appointment. Unlike the larger companies I contacted. she answered the phone right away and responded with much more urgency and kindness. She went out of her way to make sure I got the date that I needed and the correct equipment. The installation technician Jay arrived on time and was equally efficient, friendly and efficient. I would highly recommend this family owned company over their larger competition.

Review 5 (2024-06-13 - Rating: 5)
Needed to have a gas line capped in our home. Devin inspected what needed to be done and instead of having to make an additional appointment, got to work and the job was completed in an hour. He was very professional, helpful and personable.

Review 6 (2024-05-04 - Rating: 5)
Incredible business. Lowe’s was unable to install a washer, Alexander and Sons came over the day I called them and did a great job. I have used them a few times over the years and have come to expect this.

Review 7 (2023-07-06 - Rating: 5)
Jennifer is an outstanding person to deal with. Her brother Jay did our repairs and is very knowledgeable in all aspects of the job. Seeing as he is a master plumber he is on top of all that he does. If you are looking for a good plumber, definitely go with Alexander & Sons. The next day Devin came to help us with a problem with water always running into the toilel bowl. He put new parts in the tank,and determined that their was a crack and the entire toilet needed to be replaced. I agreed with his decision and that will be taken care of in the near future. This is the best plumbing I have dealt with.

Review 8 (2024-09-23 - Rating: 5)
All members of this family as well as the employees are knowledgeable, professional, and courteous! A highly recommended business!

Review 9 (2022-07-22 - Rating: 5)
It’s not often I give high reviews for services. These folks replaced our well pump yesterday and were excellent all around. Friendly, courteous, and had no issues taking time if you had a question to explain things to you in a simple manner. Also, they are a family owned business - I Would definitely recommend them.

Review 10 (2021-11-23 - Rating: 5)
Had an emergency plumbing problem a few weeks ago. Called them …great response time, diagnosis, and out of the box thinking to ensure all parts/materials were available quickly (with the current supply shortages) so that water could be restored. Exceeded my expectations with response, service, professionalism, knowledgeable and friendly team! Thanks Jay! Can’t forget the office team that responded quickly to questions & support. Thanks Jennifer! They knew what to do - how yo fix it quickly - at a reasonable cost - and will full customer satisfaction in mind!

Review 11 (2021-07-15 - Rating: 5)
My well pump stopped working one evening, and we found Alexander and Sons by a Google search and saw their good ratings. We gave them a call, and even though they were all booked up for the evening, one of the owners who wasnt even on call decided to stop by and check on things. They quickly diagnosed the problem and helped us find the best way to move forward for the least cost. Theyre a family owned business, and they really care for their customers and want whats best for you. Im definitely calling them first the next time I need a plumber or HVAC. I see why they have such great reviews!

Review 12 (2024-01-10 - Rating: 5)
Ive used Alexander and Sons a number of times in the past. Last night my Sump Pump stopped pumping. They came out this morning and replaced the sump pump and life immediately got better. Thanks to Devin & his helper.

Review 13 (2022-08-29 - Rating: 5)
The entire crew at Alexander and Sons was an absolute joy to deal with. I had a pipe burst above the garage and when I notified them, they came over in full force to stop the flow, fix the break, and remediate the damage. They take pride in their trade and their business and maintained communication with me through the process. A top notch organization. They have earned my trust and confidence.

Review 14 (2017-06-20 - Rating: 5)
Guys were prompt, professional and friendly. Very knowledgeable about the problem and explained it to me so I could easily understand. They completed the work promptly and cleaned up thoroughly when they were done. Couldnt ask for better service!! Receptionist/scheduler was also very friendly and got me scheduled quickly. Definitely my new plumbers of choice now!

Review 15 (2018-10-08 - Rating: 5)
I had an urgent issue with one of my faucets. They were kind, understanding and very fast. Many of the companies that I contacted did not have any availability or I was put on a “waiting list”. I would absolutely recommend them to anyone! Very honest company!!

Review 16 (2021-07-13 - Rating: 5)
I searched on the internet for a plumber to help fix a problem with my hot water heater.I found Alexander with great reviews and decided to trust him with the repair of my hot water heater.I called him at about 3.00 pm, he came out the same day, checked the hot water heater and correctly identified the problem.He came out the next day with the necessary part to fix the problem. He was very professional. The pricing for the problem was reasonable with a discount.I will recommend him to anybody that needs a plumber in my community.

Review 17 (2023-09-11 - Rating: 5)
Jennifer was AMAZING to work with. I would definitely recommend Alexander and Sons Plumbing and will use them again if I am in need of plumbing services. They were all very professional and friendly. Thank you!!!

Review 18 (2020-06-11 - Rating: 5)
I received a quote earlier in the week from Juniors Plumbing Services that was $900 (ridiculous) to connect a gas grill to the gas line underneath my deck already in place for the grill. Received a recommendation from Neighborhood resource page to try Alexander & Sons (best advice ever). They were quick to respond; came out to provide a quote and gave me detail explanation of the work they would do (try to make it back the same day, but definitely the next morning). They came back the same day, performed very thorough work, installed another shut off value closer to the grill, verified the grill was operational, and neatly (extremely) attached the flex hose to the underneath deck rails. Alexander & Sons price $235. They are now my official Plumbing, Heating and AC Service Provider of CHOICE!

Review 19 (2023-08-14 - Rating: 5)
Fantastic Service and Communication!!Very clean & professional - left the job 100% complete!!Highly recommended

Review 20 (2018-10-08 - Rating: 5)
Had a water leak somewhere within the walls of the house over the weekend. Called Alexander and Sons and left a voicemail regarding the leak and to PLEASE call me back. I dont think it was a minute before Jennifer returned my call and had coordinated for her brother Jay to come out and find and stop the leak. Jay showed up on time and quickly found the leak and fixed it. He waited to make sure there were no additional leaks, and cleaned up the little mess that was made. I liked that he took the time to explain everything he was doing too. Cant be happier with the quick and friendly service (great price too). They are now my go to Plumbing service.

Review 21 (2018-10-11 - Rating: 5)
We had a failure with our water supply line and were paying major $$$ on our water bill and dealing with water seepage issues. We had 2 other companies come out and give us quotes, ranging from $1200 to $4800. But Alexander and Sons was BY FAR THE VERY BEST, beating the competition significantly! Jay came out quickly, explored options with us, was very accommodating in working on a budget and plan of action, and even made additional trips to make sure our questions were answered and issues addressed. The day they came out to do the replacement and hook up the new line, they arrived right when they said they would, and took on an extra task they werent expecting. Their work was professional and clean. Communicating with them via phone and in person was a breeze. Would definitely recommend! Thanks!

Review 22 (2019-10-15 - Rating: 5)
As a realtor, it gets stressful sometimes when you have deadlines and need to get answers in order to be able to move a contract forward. I called Alexander & Sons and talked with Jen, who answers the phone. She went above and beyond to help me get an answer to my question. Then I met the plumbers, her dad and brother. Very professional and great prices.Will definitely recommend them to my clients.

Review 23 (2023-06-28 - Rating: 5)
Professional and great service! I will recommend them to anyone needing plumbing work done. Replaced my water heater in about two hrs.

Review 24 (2016-10-28 - Rating: 5)
I appreciate that this is a family business that definitely takes pride in their business. Calling in to inquire on their services, Jenny, was such a pleasure to talk with. Her father, Perry is such a nice knowledgeable gentleman who did not make me feel dumb as a woman in all the questions I asked and answered me with great professionalism. Typically, I sometimes get service men who do not want to waste their time answering me and rather talk with my husband but he definitely kept me in the loop since my husband was not available. I definitely recommend him to families looking for great service, low prices and most of all wonderful hospitality.

Review 25 (2021-09-29 - Rating: 5)
Shower/Tub drain was old and the water went everywhere and dropped the ceiling below. Alexander and Sons Plumbing showed up in time was very professional and ended up replacing the pipe due to it being old. They went above and beyond to make sure the pipe will not leak again. Great service…

Review 26 (2016-10-21 - Rating: 5)
Great customer service, and prices. They work with you when possible and helped us in repairing our old water heater (the original one that came with the house), but when it finally gave out Perry came over right away and installed a bigger and way more efficient WH. I have recommended them to family, friends and co-workers.

Review 27 (2017-10-18 - Rating: 5)
I had a leak in the water line from the outdoor main to my house. Alexander & Sons was the company that my water line insurance company contacted for me, and I am so glad they did. What a great group of people to work with! Alexander & Sons took care of liason with the insurance company and water leak detection company, and finished the repair yesterday. At all stages of this process they were kind, courteous, and knowledgeable. I now know who Ill call if I ever need a plumber again, and I will confidently refer my friends to them. Thanks, Jennifer, John, and Dad Alexander!

Review 28 (2018-12-07 - Rating: 5)
I had a very stubborn main sewer line clog. The sewer line insurance had three other visits prior to Alexander and Son. The third visit the company was allowed to check the sewer line with their TV equipment and determined a major clog at the junction of the PVC and cast Iron sewer line. They did not have the proper equipment to clear the problem so the Insurance company turned to Alexander and Son to Hydro Jet clean the clog. The Alexander & Sons company employees were exceptional in everything they did. They communicated with me very well and were very meticulous about clearing the clog and making sure the line was flowing properly. They gave tip on the routine use of enzymes to keep the line clean. Very timely and professional work. I would highly recommend them for plumbing issues, they also do HVAC work. Great local small business!

Review 29 (2021-08-27 - Rating: 5)
My shower wasn’t draining and they came out the same day and Jay cleared it. He was quick and efficient. They are now saved in my contacts as my plumber! I highly recommend them.

Review 30 (2018-11-14 - Rating: 5)
Jay and Joey were great. Showed up and took care of everything very quickly and professionally. Definitely recommend them for future jobs to anyone in the area. Also, Jenny was great with coordinating the job. Thank you so much.

Review 31 (2018-08-07 - Rating: 5)
I have to say Ive dealt with my share of companies, but this company is too notch. Their customer service and ability to get the job done just goes above and beyond. The receptionist is extremely professional and maked sure she answered all my questions. The plumbers are exceptional as well and made sure the job was done precise the first time! If youre looking for a new plumbing company look no further because youve found them.

Review 32 (2018-10-05 - Rating: 5)
Thank you for fixing our problem quickly and giving us a honest price for the job! As a young family were so thankful there are still honest contractors out there who care about the people they help. Will definitely call again if we ever face another plumbing catastrophe.

Review 33 (2019-10-25 - Rating: 5)
I had a non-emergency issue and they came the next day. Marty was on time, professional, and explained everything in detail. Plus, they are reasonably priced. I highly recommend them and will call them again when the need arises.

Review 34 (2019-03-18 - Rating: 5)
Alexander and sons showed up the very next day and diagnosed the situation, came back the next day and fixed everyting. they didnt even know about one issu eeand fixed it on the spot. they also did their work for a fraction of what I had been quoted by other companies. Additionally, they repaired issues that were caused by a different plumbing company without complaint. I cannot say enough how much I appreciated their professionalism and personal touch.

Review 35 (2022-06-30 - Rating: 5)
In late June 2022, James, with Alexander and Sons Plumbing, provided professional, detailed, and courteous service regarding our kitchen and bathroom plumbing problems.We recommend this company!

Review 36 (2018-10-01 - Rating: 5)
This was my third experience with Alexander and Sons and all three were excellent. They were ontime, their prices were fair and the staff great. I recommend them without reservation.

Review 37 (2024-03-01 - Rating: 5)
Excellent, knowledgeable, and responsive. They’ve helped us out several times and I have zero complaints!

Review 38 (2024-06-01 - Rating: 5)
Great work. Very responsive to calls. Didnt leave a mess. Nice people. I recommend the company

Review 39 (2021-11-06 - Rating: 5)
Professional, and responded quickly! They were upfront about their cost and was able to schedule me in for the next day. Highly Recommend.

Review 40 (2022-03-14 - Rating: 5)
Highly Recommended. Explained everything in detail. Customer service was awesome and tech was super nice. Would definitely use again

Review 41 (2023-07-27 - Rating: 5)
They replaced my water line, did a fantastic job. Also good customer service!

Review 42 (2017-08-01 - Rating: 5)
The father and son team were very knowledgeable, friendly and explained everything. They were punctual even with them coming from Spotsylvania to my home in Occoquan, VA.

Review 43 (2019-12-04 - Rating: 5)
First time using Alexander & Sons and we will not go anywhere else. They were extremely professional and provided exceptional service. Thank you

Review 44 (2021-07-15 - Rating: 5)
These guys are awesome. Came out got the drain unclogged and everything working as it should for a reasonable price. I would use again!

Review 45 (2019-10-10 - Rating: 5)
Great company, very professional they are very knowledgeable when it come to sewer work . We will definitely used them again .

Review 46 (2019-11-05 - Rating: 5)
Pretty reliable, fast response and very friendly folks. Good business practices. I recommend using them if you can.

Review 47 (2022-07-25 - Rating: 5)
First time using this company and I was very happy with how quickly I was able to get them to come out and address my issue! Thanks.

Review 48 (2016-10-27 - Rating: 5)
Thank you Alexander and Sons for all your help on all my Plumbing needs. Great service, very professional and always friendly. A+++

Review 49 (2022-12-05 - Rating: 5)
Alexander and Sons staff delivers polite and on time service at a fair and reasonable price.

Review 50 (2023-06-15 - Rating: 5)
Went and responsive service, arrived on time, went above and beyond and exceeded our expectations.

Review 51 (2018-10-23 - Rating: 5)
Great group of guys, very friendly and professional. Great work, quick and on time.

Review 52 (2020-07-22 - Rating: 5)
Great service and experience. Willing to go the extra mile and give it a shot when no one else would.

Review 53 (2022-03-17 - Rating: 5)
Friendly and courteous. Outstanding service delivered. 100% satisfied!

Review 54 (2019-03-07 - Rating: 5)
Showed up on time, very knowledgeable, did a thorough job at a reasonable price. Thank you!

Review 55 (2019-04-18 - Rating: 5)
Great customer service!! They were efficient and very helpful! Recommend!

Review 56 (2021-01-22 - Rating: 5)
They are life savers!!!!! I can’t emphasize how much I appreciate them!!! I had an emergency with the main water line and the job required jetting equipment. Jennifer was so kind and helpful and although they couldn’t do the jetting last minute Friday afternoon, she was able to send plumbers to temporarily clear the drain until they can do the jetting job asap. My experience with them was exceptional and I am just so grateful that they were so kind and willing to help. If you’re looking for a great and reliable plumber, this is the company to call! Thank you very much Jennifer!

Review 57 (2018-08-10 - Rating: 5)
Really good quality work and the entire team is very professional

Review 58 (2023-08-02 - Rating: 5)
Thank you for being such a stand up business and partner in the community.

Review 59 (2018-08-07 - Rating: 5)
Very prompt service, great attention to detail, and common sense explanations of problems. Thanks!

Review 60 (2018-08-07 - Rating: 5)
Great group of guys and quality work for a great price

Review 61 (2020-06-19 - Rating: 5)
Alexander & Sons quickly replied to my request, came the same day to give me an estimate, and replaced my ejector pump the next day in less than an hour. They were easy to work with and very fair. I highly recommend them.

Review 62 (2019-04-08 - Rating: 5)
Plumbers were very friendly and efficient. Arrived on time and did a great job! I would highly recommend their work.

Review 63 (2018-10-12 - Rating: 5)
Perry and Jay were great. Installed our new dishwasher in no time at all. Will definitely call them future

Review 64 (2018-01-09 - Rating: 5)
Alexander and Sons is a family run business, from the receptionist to the plumbers. They want to help you at a reasonable price and do quality work. They are NOT the Mega Plumbers with a fleet of semi trained plumbers that want the rights to your first two children just to show up.If you do not give them a try you are making a major mistake.

Review 65 (2019-10-23 - Rating: 5)
I have dealt with several plumbing companies over the years but I didnt want to call any if them again. The guys at Alexander and Sons were straightforward about the work that needed to be done to replace a corroded kitchen drain pipe buried in concrete. They showed up on time and got the job done. They were cheerful and competent. They tried to minimize the disruption to the household and they hung plastic sheeting to limit the dust from the jackhammer. From now on I intend to call them whenever I need a plumber.

Review 66 (2020-02-05 - Rating: 5)
I definitely recommend a&s plumbing and will use their services again.

Review 67 (2017-08-19 - Rating: 5)
Yesterday my mother and I realized that her hot water heater wasnt working. I called Alexander and Sons after hours and they had a plumber at her house the very next morning ans they took care of us at very reasonable price. They were professional, efficient and took the time to explain to us what went wrong. If you are ever in nees of plumbing services, you will not be disappointed. They were absolutely amazing. 5 Stars!!

Review 68 (2018-10-02 - Rating: 5)
They showed up ahead of schedule and did a great job

Review 69 (2018-01-19 - Rating: 5)
My hot water heater had a leaking issue. I called Alexander and Sonsand spoke to Jennifer who schedules appointments. I explain what was going on, she suggested I take pics and send them to her to take a look at. So I did and also made a video to send her. Jennifer knows her stuff!!! It starts at the front desk, the level of great experience and knowledge.She was absolutely great to talk to and I was so worried and scared that my water heater would leak or bust and basement be flooded, thinking the worst, until Jennifer was able to see the pics and video and she said it be fine, not to worry it was just a cracked drain value and since my water heater was next to the drain it would drain into the drain and I would be ok until they could come out in the moring.( It was late 10:00 pm when I called) I was so relieved and thankful for this news and get a good nights rest.Alexander and Sons Perry and Joey came out the next morning to my house on time, very professional knew exactly how fix the issue and change the drain value out so quickly with very little water out -they did it so fast like crazy skilled(James Bond plumbers got the job done) Then checked the rest of the water heater make sure it was too all in good standings. Perry and Joey took care of us at very reasonable price.They were very professional, efficient and took the time to explain. They our officially my go to Plumbers locked in my phone and will always recommend them to anyone needing plumbing services. They are family owned professional business and know there stuff and leave everything clean upon cleaning. You will not be disappointed. They are absolutely AMAZING!!!!!!

Review 70 (2017-06-22 - Rating: 4)
The guys were nice, honest, and detected the problem with my toliet very quickly and checked the other toliets in the house. They also gave future recommendations.Thank you,Aaron