West End Plumbing Inc.
Located in Fort lauderdale, Florida
Address: 5319 N Nob Hill Rd, Sunrise, FL 33351, United States
Phone: +1 954-369-9251
Rating: 4.7
Services
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
We are so pleased with the work that Mike W did for us... He installed our gas heater and he was so precise, quick and clean.. Yes it does cost more to have a reputable company do it but thats why...they are reputable. Ive been your customer for going on 14 years and am very happy with your service.. Thanks guys.. -
Review 2 (2024-07-31 - Rating: 5)
I was in a tight spot, my sink was leaking and the faucet wouldn’t turn on. I called West End and they told me they’d be at my house in 30 minutes. 45 minutes later Johnny arrives. He was super pleasant and very professional. We had great conversations and he fixed everything so quick. The price point was extremely fair and the quality was amazing. Whether you supply them with what you have or they supply you it will still be amazing. Johnny if you’re reading this I really appreciate everything you did. I can’t compliment you and the company you’re with enough. If I could give you 6 stars I will. If anyone asks for a plumber or an ac company, West End will always be my recommendation. Thanks again!!! Y’all were amazing. -
Review 3 (2024-09-16 - Rating: 5)
This is the third or fourth time I have used West End Plumbing. They promptly came out when I called. I had a shower cartridge that needed replacement and they needed to special order a part. Once they had the part, they came out and did the job. There were pieces of the old one stuck in the valve, and the plumber went above and beyond to get them out of there. He kept going when others would have given up. Very much appreciated. Thanks very much to the West End Plumbing team! -
Review 4 (2024-08-03 - Rating: 5)
West End plumbing delivered impeccable plumbing service to our home.Provided us with knowledge about how to fix and care for our plumbing. The initial diagnosis was a leaky pipe which they would have to tear apart our wall to replace the piping. Mike though saw it was new piping, ran a bunch of tests which saved us over a thousand dollars as there was no leak and didn’t have to tear apart out wall. So thankful for that.Didn’t charge us for anything we didn’t need.Punctual for service.No gimmicks.Star service and will use again!!Mike and Justin were professional and very thorough. -
Review 5 (2024-10-03 - Rating: 5)
After I noticed a leaking problem in my garage, I called West End Plumbing for help largely because of the many positive reviews in their website. They sent Mr. Mike Russow to detect the root causes of the problem, which turned out to be much more serious than initially thought: the leak was from the pipe that connected the two hot water tanks in the house, one in the garage and another in the attic over the other side of the house. Part of the pipe was even buried deep inside the concrete wall. Mike spent nearly two days, searching and pinpointing the source of the leak followed by blocking the problematic pipe and re-routing new pipes to my house. I am very satisfied with his job and impressed by his plumbing knowledge and professionalism. If I encounter plumbing problems in the future (hopefully not), I will not hesitate to contact him again. -
Review 6 (2024-09-24 - Rating: 5)
Highly recommend West End Plumbing. Professional staff, prompt service and highly skilled technicians. Thanks to Adam for scheduling a technician to replace my shower valve the same day I called. Thanks to Peter and Mike for quality plumbing repairs. -
Review 7 (2024-10-03 - Rating: 5)
West End sent Michael Russow, couldnt be happier. Michael is very professional, he repaired a mess another plumber left a month ago. We had so much water damage. I would recommend Michael from West End Plumbing, thank you Michael! -
Review 8 (2024-09-24 - Rating: 5)
Sooo Happy! We called this company yesterday morning and spoke with Adam and sent pictures. Not only was Adam able to get Plumbers out that afternoon but the Plumers (Peter and Mike) were able to fix it on the spot. They had the shower control valve, they had sodering equipment, etc. They didnt have to order something and it will be in soon All three of them were professional, friendly and efficient.If you are looking for plumbing work, give them a call and see for yourself how good they are. Thank you for a stress free fix. -
Review 9 (2021-09-11 - Rating: 5)
We had a new kitchen sink put in 3 months ago, and we were surprised when we had a flood from under the sink. It was NOT done by West End. Apparently a pipe was not glued as it should have been. I looked on our community FB page for plumber recommendations and several recommended West End Plumbing. They were responsive, came within 2 hours of my call, Gary Brown redid the plumbing, which looked a lot better then the original work done by someone else. We are West End customers from now on! Here is my before and after photos. -
Review 10 (2024-05-09 - Rating: 5)
We had a toilet that was not working properly. For the first time I called West End and got the office on the phone and not some call center. Jane, who answered the phone, was very understanding and helpful and she scheduled an appointment for the next day.I received a confirming call in the morning and service person Johnny arrived as specified. He was pleasant, professional and meticulous. He wasnt going to leave until the toilet was working perfectly. The work was good and the price was fair.This was our first experience with West End and it wont be our last. -
Review 11 (2024-10-25 - Rating: 5)
Great experience with West End Plumbing. Thought I had a leak in the hot water pipe coming out of my water heater and going into the garage ceiling. After a very thorough inspection by the technician it was determined that it was condensation from the recent cold snap. Great job by West End. Prompt Courteous Professional and very skilled employees. Highly recommend.10-24-24. Another great job by West End Plumbing! Mike replaced a hose bib outside and the cartridge in the mixing valve of my master bathroom shower. Both are working better than they were when originally installed! Thank you Mike and West End! -
Review 12 (2024-04-12 - Rating: 5)
Thank you Gary you’re the best !! I can always count on you 😊 Had a water leak within a wall and a lot of water came through. I called West End. Gary responded, fixed the leak gave me a good price and is very professional ,and explains everything, takes picturesand is very reassuring. Also like that West End gives me the appointment with a window of time and then calls me back when they are on their way. Love that professionalism. I will continue to use them in the future.Thank you. -
Review 13 (2024-06-18 - Rating: 5)
West end bailed me out of a jam. I’m so glad I had their number handy when I broke my outside water hose bib on a Saturday. They came out and fixed it within 2 hours of me calling them. The guy was very nice and professional. Thanks so much -
Review 14 (2023-12-01 - Rating: 5)
This is our third time using West End Plumbing through the years and they do not disappoint. Gary and Jordan were both polite, professional and explained everything they were working on as they went along. I can always be sure that the job will be done correctly and in a timely manner. Gary and Jordan are great guys and I would definitely call on them again for any future work/projects. -
Review 15 (2023-12-30 - Rating: 5)
Called West End Plumbing Gary & Bobby Arrived very prompt extremely. Professional i Had leak in hall Bath in ceiling. They located where the problem was Originating from diagnosed it very quickly. I am extremely satisfied and overwhelmed by there nowledge On the situation in hand. Theyre extremely personable and theyre sharing of information on the problem was to the t. Could not be any more happier with West End Plumbing. would always call them. Thank you so much.Very professional explained everything very clearly -
Review 16 (2023-07-28 - Rating: 5)
A+ Service from West End....I know how frustrating it can be to find good honest tradesman. NOT EASY TO FIND these days. Especially when you are looking for professional and honest feedback. I want a company that will tell you what you should do and you shouldnt do and recommend what work REALLY needs to be done. I had two really great Plumbers Corey and Gary who completed a reroute of the main water pipe into my home as well as installing a new hot water tank. They were curtious, respectful and totally professional and kept me updated as to the work they were carrying out. THANK YOU! Corey and Gary!Now they are not the cheapest plumbers but if you want everything you would expect in great service and peace of mind. You certainly get it from West End. HIGHLY RECOMMEND this company. -
Review 17 (2024-02-05 - Rating: 5)
I came home the other day to find water in my garage from a leaking hot water heater. Called West End Plumbing. They arrived in an hour and replaced it. Good quality work too. These guys should be known as the “Pit Crew for Hot Water Heaters”! -
Review 18 (2023-06-21 - Rating: 5)
Our house needed all new pipes and we didnt know where to start. A friend recommended West End Plumbing so I requested an estimate from them and another company. Both estimates were comparable in price, but not the service. West End walked me through all the work that would be done, potential problems that could come up as well as things that may go in our favor. They returned my calls timely and right away I knew Id be in good hands. When the crew got there (on time by the way) they were professional, explained everything that they were doing, showed us the progress and answered every question/concern I had. They finished the job earlier than first discussed, which was key because we couldnt move into the house until the work was done. They were mindful of our home and obviously take great pride in their work.I highly recommend this company, from Randy and Adam in the office to Cory, Mark, Justin and the rest of the crew that jumped in. It was such a relief to find a company you can trust to be there when they say they will and do a quality job. -
Review 19 (2024-05-28 - Rating: 5)
Gary and Jordan did an excellent job of repairing the powder room faucet - always great service and support form West End Plumbing ! From the girls in the office to the owner ! Thank you ! -
Review 20 (2023-01-12 - Rating: 5)
First off, West End Plumbing offered us a very competitive price. Customer service was very good. Mike and Justine, who came to install a new Rheim Water Heater to replace the old one in our condo, were on time, courteous, professional, and thorough. They were meticulous and studious in keeping things clean and ordered from start to finish, and in putting down a tarp along the path into our kitchen so as not to dirty our floors. They did an excellent job cleaning the built in tray to our water heater. They explained what they were doing and answered all our questions and, at the end, Mike arranged with the city the day for our inspection. They charged us exactly what we were told it was going to cost. No hidden fees or costs. They were scrupulous in cleaning up before they left. We will use West End Plumbing for all of our future plumbing needs. -
Review 21 (2024-03-26 - Rating: 5)
Called West End Plumbing, for a leak in hall bath. The gentleman they had sent was extremely knowledgeable, clean cut, explained in detail everything he did. I could not of asked for a more reputable company, thank you Gary and Jordan! -
Review 22 (2023-10-21 - Rating: 5)
I needed a new hot water heater and saw their coupon in the Clipper magazine. They were prompt, professional and priced well. The technician Mike did a great job. I highly recommend West End Plumbing! -
Review 23 (2023-12-16 - Rating: 5)
Having been the Qualifier/District Installation manager for Sears for 35 years, I can say your tech Johnny is a pleasant, knowledgeable and hardworking man. Tremendous credit to WesEnd. Thank you.12-16 As sometimes happens the initial repair failed. Your office dispatched JUSTIN , my Hero, to repair the repair. Neither rain nor wind nor dark of night, deterred him. It is fixed and I cant thank you enough. -
Review 24 (2022-06-15 - Rating: 5)
I had an active water leak in the wall behind my washing machine. The appointment was scheduled promptly and the tech team showed up on time and Mike and James went right to work. They identified the source of the leak and made the necessary repairs efficiently and cleaned up the work area before they left. I want to thank them for their friendly, professional and helpful manner as well as their fine work. I would recommend WE Plumbing to anyone looking for quality work at a good price. Thank you. -
Review 25 (2021-05-20 - Rating: 5)
West End Plumbing is one of the best, honest, and professional companies I have ever dealt with. The owner Adam provided me with exemplary customer service and I could tell his main objective was to provide the best service and would stand behind the work that was done. I have had two different men at my home and both were exceptional. They were Baltimore and Mike. Both were so polite, friendly, and experienced. They explained everything to me and left my home spotless. I would definitely give this company a rating of 10. L Kolby -
Review 26 (2022-09-06 - Rating: 5)
Thank you West End Plumbing!!! My company manages rental units throughout South Florida...West End Plumbing will be the only company I call for all of our plumbing needs. One of our units had a plumbing issue. West End came in quickly, found the break, and completed a difficult job with ease, efficiency, and professionalism. When they were finished, they left the unit in perfect condition for my guys to retile the unit. They really and truly are the best!! -
Review 27 (2021-12-28 - Rating: 5)
The plumbers were great and so knowledgeable in every aspect of plumbing. Very personable too!! The plumbers removed an old toilet, sold me a new one, installed the new one and removed the old toilet. They did an excellent job in a very timely manner. The plumbers were Mark and James. I very highly recommend them. Great hard workers!! Thank you so much for the professional , speedy service!! -
Review 28 (2020-11-25 - Rating: 5)
The punctuality, professionalism and quality of work performed by West End Plumbing was exceptional.From the beginning, they were honest and upfront of the work that needed to be completed to resolve my issue. I called and left a message and was contacted the same day. I explained the specifics of the problems I was having at my home and the gentleman I spoke with on the phone was very professional. He explained what needed to be done and put me on the schedule for the next day. Cost for work completed was very reasonable. It took two visits for the completion of my work. On the first day Mark came and explained what he need to do to get the job done and the best way to do it. He was very professional and explained every step of the project. The next day Ted came in to complete my second project. He clearly explained what was wrong and what he needed to do to fix the issue. I highly recommend them and will definitely be using them in the future. I would like to thank the entire West End Plumbing Team for a Job well done!! -
Review 29 (2019-04-15 - Rating: 5)
I called West End Plumbing because I needed to replace my water heater. They provided a quote on the phone which was very reasonable, and we scheduled an appointment. The morning of the appointment, they called in the morning to confirm the time window, and then again when the plumber was on his way. Excellent communication. The plumber who did the job was professional, friendly, and did a nice, neat job. Everything looked good when he was finished. He was helpful and answered all of my questions. I am very satisfied and will not hesitate to call West End Plumbing again or refer them to my friends. From start to finish, the entire staff was friendly and pleasant to deal with. -
Review 30 (2024-04-24 - Rating: 5)
We experienced a leak and called West End Plumbing.Gary and Jordan were extremely professional and helpful.They were successful in finding and correcting the problem. -
Review 31 (2023-02-07 - Rating: 5)
I had a great experience with West End plumbing and having my water heater replaced. They brought everything up to code and their price beat ALL of their competitors. Adam (the owner) was very attentive and responsive throughout the whole process. Dont look elsewhere... -
Review 32 (2021-09-07 - Rating: 5)
West End Plumbing are the best! I called this morning, it was non-emergency, but low water pressure. They were super nice with my initial phone call and then called me back to schedule for same day! By the time Gary arrived (yay! They could even come earliert than expected) he checked the water valve outside and discovered the problem. Let me tell you, they were so awesome with communication and working around a couple minor scheduling things. Problem fixed, and I only paid the service fee. Gary was very nice, very respectful, and again, on time. I highly recommend. -
Review 33 (2020-10-22 - Rating: 5)
I am so happy I called West End to help change out my kitchen faucet! From the first phone call, to the quick response by Gary and James, I knew I’d chosen the right plumbing company. Gary and James were very professional, wore masks for safety, were very friendly and personable, and even played with my big puppy for a minute! Gary patiently answered some routine plumbing questions I had without making me feel like I was a bother, which is a great quality these days. I will definitely recommend Gary and West End plumbing to everyone I know!! Thanks so much!! -
Review 34 (2019-03-15 - Rating: 5)
Water heater replacement - Excellent job start to finish. Appointment process was easy, they handled everything with my condo association. Mike and his co-worker arrived on time, were very pleasant, worked efficiently, explained what they were doing, answered any questions I had, demonstrated the shut off valves and cleaned up before they left, it was like they had not even been here. Very pleased with the service and highly recommend West End Plumbing. -
Review 35 (2022-07-04 - Rating: 5)
Called numerous places West End Plumbing came right out they send Johnny, who assessed the leak at my front lawn, he went to work and he fixed it, Johnny was knowledgeable, professional, polite. The quote was reasonable and fair. I highly recommend West End Plumbing and ask for Johnny. I will certainly used them again if needed. Thank you very much. -
Review 36 (2023-04-13 - Rating: 5)
Gary and RJ did a great job fixing a difficult bathtub leak that was from a faulty bathtub install in our new construction home. On time. Very professional, thorough and kind. Highly recommend. Total fix the next day after I called. -
Review 37 (2023-12-08 - Rating: 5)
Leftover debris from a past job lingered in my house, initially causing frustration. Thankfully, Jordan, a pleasant young man from the company, promptly addressed the situation, calming my concerns and emphasizing the occasional nature of such mistakes. West End Plumbing consistently meets expectations. -
Review 38 (2020-06-09 - Rating: 5)
Over the weekend our water heater stopped working. After receiving 4 estimates we chose West End Plumbing. The other plumbers offered the same or similar service, equipment and warranties... but, West End seemed more transparent and interested in providing the best services. They were also prices a bit better. The work was great and they even cleaned up the messy job someone else did 15 years ago. I recommend this company. -
Review 39 (2021-07-22 - Rating: 5)
I received service the same day I called. Although it was an emergency to me, it was not an urgent emergency. I could not use my kitchen sink and had to turn the water off from underneath. I was pleasantly surprised for the timely response and professional service from Mike R who was the tech that came to my home. He was professional and actually installed a new faucet for me at the time of the visit. Most companies I had talked to said that I should buy the faucet and then they would install it. It was a full service company. We are very happy with them. B Mills -
Review 40 (2022-12-01 - Rating: 5)
Had slab leak in office wall called west end plumbing. Gary Brown was the technician to arrive extremely polite and and very knowledgeable . Two other gentleman Patrick and Derek ran the reroute through the attic. I am extremely happy with the service and would always call West End Plumbing. -
Review 41 (2020-06-11 - Rating: 5)
We had a water leak underneath our very old water heater. We called West End Plumbing and spoke to the girl at their local office. She was very friendly and guided us through the process of getting someone out to diagnose the problem and install a new water heater. I had some technical questions, so she put the owner, Adam, on the line. Adam was very helpful and even gave us his personal number in case I had any additional questions. After answering all of my questions, Adam himself, set up an appointment for his plumbers to come out and replace my water heater that same morning. Who does that these days?Two very professional plumbers, Joe and Gary, showed in less than two hours. They determined that the water leak could be coming from the wall, not the heater. After some wall removal, they found a pipe behind the wall that was corroded and leaking. Joe and Gary were very knowledgeable in explaining how the repair would be done. They quickly went to work, repaired the leak. Because the heater was so old, we still replaced it. They did a great job! Very clean installation - welding and pipe work was professionally done, A+. Great company! We would definitely recommend them. -
Review 42 (2021-07-31 - Rating: 5)
This was the third company we called to replace a sink faucet and shower faucet along with two toilet flappers. Mike R came out and what a pleasant surprise Mike was! He was so nice and didnt lie or try to overcharge us with hidden fees. He did a great job. We are very loyal when we find any honest company so West End can now consider us permanent customers. Thank you! I highly recommend them and Mike R. -
Review 43 (2018-12-05 - Rating: 5)
My technician, Gary Brown, arrived on time, was professional and courteous through out the whole time he was here. I had three areas that I had requested an estimate on. One was immediate, one was cosmetic and one was for a later date. Gary was very thorough and took his time to explaining what he would be doing. His pricing was fair and I agreed to move forward. I am very pleased with the job and would gladly recommend West End Plumbing, I will definitely call them again. -
Review 44 (2020-09-30 - Rating: 5)
I can not say enough on how professional and quick these plumbers are. We had a serious back up in our main drain and they were here within an hour. Marc came out and he was awesome. He was able to clear the issue and we are better then new. Adam, the owner, was who we spoke to and he reassured us all would be taken care of. I highly recommend West End Plumbing!!!! -
Review 45 (2022-04-14 - Rating: 5)
Had a not so handyman come to my house for some repairs. He went on to break my main water valve to my house and make the leaking spikettte on the side of the house worse. So I called West End Plumbing on a Saturday no less and they came right out and they knew exactly what they where doing. I dealt with Gary and he is an expert. Great with the clients and great with repairs big or small. Fair pricing too. -
Review 46 (2021-11-04 - Rating: 5)
I’ve been using this company for over 8 years. They are always on time, professional and fair in price. I recently had a pipe leak under my home, which required a leak detection to be performed. Pete and Gary are extremely knowledgeable and helpful. The actual repair will be performed at a later date due to scheduling conflicts on my end. However, they made sure I would be functional to maintain my daughters needs while pending the repair. I recommend them time and time again. -
Review 47 (2019-04-16 - Rating: 5)
West End Plumbing is an excellent company. I needed to replace the water heater that originally came with the house. I also needed a permit from the city. I shopped online and called several plumbing companies. When I called West End Plumbing, the owner, Adam, took the call and was very knowledgeable and professional. He immediately gave me a reasonable price. They took care of the permit paperwork and scheduled the appointment immediately. The workers that performed the installation, Mike R. and James, were very friendly and professional too. West End Plumbing honored all of the conditions that we originally discussed. We will definitely use West End Plumbing again. Thank you. -
Review 48 (2018-06-01 - Rating: 5)
West End came out to repair our toilet when it wasnt flushing properly. It needed a new seal and the repair was quick and inexpensive. The tech was courteous and professional. We also had a leak test done in our shower on a different service call. The tech was prompt, thorough and took the time to explain his findings. We are very pleased with West End Plumbing and will continue to use them for all our plumbing needs. -
Review 49 (2019-01-11 - Rating: 5)
West End Plumbing has provided great service throughout the years. The schedulers are accommodating and pleasant. The plumbers are professional, helpful, and always arrive on time. Most recently, Gary Brown has been the service technician sent to my home. He is polite, knowledgeable, helpful, and I appreciate that he cleans the around which he has worked! -
Review 50 (2020-09-29 - Rating: 5)
I needed all new taps, hoses, and water shutoff in laundry room.West End Plumbing came recommended to me and they did not disappoint. Professional in all respects.Field Supervisor, Peter, managed the consultation, was clear about work to be done, precise about quote and booked appt.Garry and James were both Professional and Courteous, did the job promptly and in half the time estimated.On time, both for consultation and day of work.No mess! Really appreciated that too. -
Review 51 (2021-02-25 - Rating: 5)
We discovered a small slow water leak by our guest bathroom when we noticed water on the floor. West End Plumbers did a fantastic job, friendly knowledgeable and professional.The crew came to fix as scheduled and Gary Brown the lead plumber and his crew Michael and James showed up as planned and fixed the issue. I even had some other work done while they were on site. West End Plumbers may be the best in south Florida. THANKS GUYS! -
Review 52 (2018-05-07 - Rating: 5)
I have been using West End Plumbing for 15 years. They just did a ton of work for me at my new house. West End got me on the schedule immediately. I’m not really sure about some of the other comments regarding pricing. Truthfully I haven’t priced other companies in all these years. I feel the prices are reasonable. I feel good knowing that I’m getting top notch work that is done right the first time, and the workers are always so nice and personable. I love when the guys come out and know my name and remember my family. The owner, Adam, is really a stand up guy. This business is a perfect example of the American Dream. I’m proud to help support it. —Christina Costa -
Review 53 (2024-09-17 - Rating: 5)
We use the West End Plumbing before and was satisfied. Today we had a leak in the ceiling in our bathroom and they sent Johnny out, and I have to complement him on his professionalism, his courtesy, his knowledge and his three hours of hard work. I know how hard It is today to get good workers. this man is a keeper and deserves to be acknowledged and rewarded Thank you again. -
Review 54 (2023-02-21 - Rating: 5)
J.H and Gary arrived quickly, were very professional in their expertise, fixed what was needed and cleaned up thoroughly. All of this exceeded my expectations. I will use them again when I have a plumbing issue and I would recommend these two as they work as a team. Good to see. -
Review 55 (2024-01-17 - Rating: 5)
Gary was A+. Fast, quality service. Detected a water leak within our walls immediately and solved with his team with efficiency and quality. -
Review 56 (2018-03-31 - Rating: 5)
Fast service. We called at 9, were told that wed have someone out same day, between 1 and 3. Our service rep got here at 12:35, early. Had us diagnosed pretty quickly, and hot water heater was replaced by days end. Theyre also taking care of the important but less emergent pipe issues in the bathroom and well have a camera diagnosis tomorrow for them. Everyone has been efficient, extremely polite, professional and knowledgeable and Id far rather someone be early than someone be kept waiting for hours where service is considered. My only worry is that the service reps kept turning down fluids when offered. Its HOT out there today!Update: Even with the hot water heater replacement (which after 36 years of service did need replacement), there was also an issue with the pipes, which was suspected by our handyman any myself for some time, and the parents thought if they ignored it, it would go away. Again, West End saved us, quickly, professionably, and reasonably. The piping work that needed to be done was done quite a bit below what they estimated the cost would be. West End has been amazing to us, and we will continue to use them. -
Review 57 (2023-04-24 - Rating: 5)
Gary and James arrived on time and were outstanding in everyway! Very professional and courteous. I highly recommend West End Plumbing for any or all your plumbing needs. -
Review 58 (2019-08-27 - Rating: 5)
I recently had a hot water unit installed in my condo. I contacted West End Plumbing. I spoke with Alana, she helped with everything. Set up, the date, and advised the time. Gary, the installer arrive to complete the job. I was impressed with the professionalism of both Gary and Alana.During my install, the owner Adam called. I had the opportunity to speak with him as well. Again, I was impressed with the entire quality and professional service of West End Plumbing.I highly recommend, West End Plumbing for your plumbing needs. -
Review 59 (2021-10-29 - Rating: 5)
I walked into the garage to find water on the ceiling and immediately called West End Plumbing. They quickly came out found a plumbing leak coming from the manifold that takes water from the water heater and branches off to the rest of the house. The initial contractor designed it improperly which led to a failure. They were able to come out the same day and make the repair properly...the way it should have been the first time. This company is professional, clean and their owner and employees have the experience to handle any of your plumbing needs. They also now service air conditioners if you are in need of a tune-up. -
Review 60 (2018-01-26 - Rating: 5)
Ive had West End many times at my home, and over the years, they are the most professional and knowledgeable company I have seen. From house leaks to dishwasher install, they really can do it all. They even found a pin hole leak Ina pipe after a two day experiment to see where one leak was coming from. Great service, highly recommend for any plumbing needs. -
Review 61 (2020-01-31 - Rating: 5)
WEST END Plumbing is one of the most honest and trustworthy companies around!!!They went above and beyond to make sure I was completely satisfied. Randi was cordial and very professional.Mrs.Strickler,the owner, took the time to talked to me and genuinely listened to my needs.I have lived in Delray Beach for 40 plus years and as many of you know it is so very hard to find repair companies that are five star operations.WEST END Plumbing is just that and more.I will be using them in the future for all my plumbing needs!!!! I highly recommend their service ! Thank you for providing outstanding customer service!!!!Susan M. -
Review 62 (2023-09-06 - Rating: 5)
Gary Brown and James answered the call this morning.They were terrific; very professional, explaining the situation each step of the way, and finding the source of a leak.They were polite, exercised good humor, and were a pleasure to have solving our problem. Would highly recommend. -
Review 63 (2019-06-03 - Rating: 5)
My water heater was leaking. I called and had a new one installed professionally within the hour. The technicians were great, courteous and super clean and left their work area in immaculate condition. Great service and company. Highly recommend! -
Review 64 (2019-12-17 - Rating: 5)
After searching the web for a plumber to help with a slab leak, a neighbor recommended West End. Gary Brown responded and on time as well. Already a winner!Gary quickly located the issue and went to work on fixing the problem. Wasn’t long til Gary had the leak and capped it off.I would highly recommend Gary and West End Plumbing to anyone looking for a professional to get their plumbing job done right.Ian Pyka -
Review 65 (2019-06-19 - Rating: 5)
I called West End Plumbing for a second opinion to resolve a problem that seems to returns every 3-4 months. Michael, the plumber that was sent to address our problem, was extremely knowledgeable and efficient. Within minutes Michael not only addressed the issue but resolved the problem. My husband and I are supportive of family owned businesses and we are thankful we found West End Plumbing. We highly recommend this company for any of your plumbing needs. -
Review 66 (2021-11-14 - Rating: 5)
Plumbing emergencies ALWAYS happen at the worst time. Last night, our plumbing got completely backed up from something getting flushed that shouldn’t have been. West End answered my call immediately and was at my house resolving the issue within 2 hours. The plumber they send was very professional, clean, worked quickly and efficiently, and explained clearly what he would be doing to fix our plumbing. -
Review 67 (2021-06-17 - Rating: 5)
Used West End Plumbing for the first time last week to repair an old bath faucet system that I had for years. They were on time on both occasions they came by to give me a quote and then to do the repairs. Everyone that came was polite, professional and did a great job. Kudos to West End! I will be using you guys again in the future! -
Review 68 (2018-10-30 - Rating: 5)
This is the first time I used West End Plumbing. I have used others in the past that I wouldnt use again. I needed a new hot water heater. West End already had one in stock and on the truck! They had a nice Rheem 40 gal. for my small home. They were fast, professional and always kept me apprised of what was going on and how much it would cost. If you want it done well, call West End. I will definitely use them again. -
Review 69 (2024-05-31 - Rating: 5)
Gary was professional, polite,efficient,and knowledgeable. Would not hesitate to recommend him.Hell serve you well! -
Review 70 (2019-02-23 - Rating: 5)
Always professional. They do a great job! Office staff was very nice and helpful and set us up quickly. Best plumbers in broward.Update: I am really grateful we found this company. They exceeded our expectation again. Family in town, toilet clogged and would not flush with plunging. They were fast, prompt, clean and very reasonably priced. -
Review 71 (2019-12-14 - Rating: 5)
Amazing service.. gave me a window of time and then the technician called before the appointment.. he was so efficient because my toilet was leaking. All it needed was the tightening of some valves. He diagnosed that issue quickly because there is no more water on the floor. I would highly recommend this company for any issues with your toilet, hot water heater and any other plumbing issues. I would never call any other company except West End Plumbing.. -
Review 72 (2023-12-27 - Rating: 5)
Longtime customer here. Gary Brown and James Torgerson did a fantastic job today diagnosing and fixing a leak. Professional and friendly service. -
Review 73 (2020-01-15 - Rating: 5)
Flood occurred at 10:45am, Senior Tech Gary Brown arrived within 90 minutes and had complete repair done before 1:00PM. Can not say thank you enough, beyond impressed with this company, not to mention the water damage that could have cost a fortune, did not happen because they came so quickly and were so highly skilled in their craft. Proud to recommend West End Plumbing. -
Review 74 (2019-01-09 - Rating: 5)
I had an underground leak on the side of my house. The West End Plumbing team came right out within 2 hours of my calling them, quickly diagnosed the issue and fixed it! The team was very friendly yet professional, and the price for services was reasonable. I would definitely recommend West End Plumbing for any of your plumbing needs. -
Review 75 (2021-12-07 - Rating: 5)
Called them on Monday to install a toilet and replace supply line, scheduled for Tuesday. They called Tuesday morning as promised, provided a time window. Called ahead, showed up in the window, installed the toilet in about an hour. Michael and his colleague (whos name has slipped my mind) were polite and professional and did a fast and quality job. No complaints. Good price. Ill be using them again! -
Review 76 (2021-05-07 - Rating: 5)
We had West End Plumbing replace our tankless gas water heater, and had a great experience. Their services were reasonably priced, and Mike Russow & Junior were prompt, pleasant, and professional with the installation. -
Review 77 (2021-08-30 - Rating: 5)
We were experiencing palmetto bug infestation over many weeks and could not figure out how they were getting into one of our bathrooms. We had a new roof recently installed.Peter Bradshaw was able to efficiently conduct a smoke test and lowered a camera down through a stack on the roof. He located the break in a pipe behind one of the walls and was able to fix it quickly. The pipe had got dislodged from the work done by the roofers. Peter was very pleasant and professional to work with - he shared a video and pictures of the break.I waited a few days before posting this review to ensure that our problem had been solved. Happy to report that we have not had any palmetto bugs since Peter fixed the pipe joint. Thanks very much West End Plumbing! -
Review 78 (2019-02-24 - Rating: 5)
My father recently used this company for a service call and was so pleased with the service he received that he asked me to write this review on his behalf.“My name is Marty Raff and I have been using West End Plumbing for over 10 years and I must say that I think the plumbers they sent to my house in Broward County are all top notch. I’m almost 80 years of age and the plumbers all are courteous and respectful of my age.The last visit was a plumber named Johnny on Friday, Feb 22, 2019. I was afraid I had an expensive roots problem but Johnny was honest & fixed my toilet at a reasonable cost.I asked him about the man who I first started with at West End named Pete who is the reason I continue with West End Plumbing. Not to my surprise, Johnny told me Pete is a Manager.I have never taken the time to say anything about any vendor who came to my house before, but this company is exceptional. I started with them when they were a small company, but now I see them advertising all the time on tv. I guess they only hire & train the best people.I’m certain there are hundreds of other satisfied customers which were influential in West End Plumbing becoming as successful as they must be.” -
Review 79 (2019-10-19 - Rating: 5)
I called the company for an appointment yesterday and Gary Brown came 1st thing this morning. He was knowledgeable, courteous and took care of my plumbing problem. I truly appreciate their prompt and thorough service. I will definitely use this company again. -
Review 80 (2021-01-31 - Rating: 5)
First class customer service from start to finish. Came out on short notice to install a bathroom faucet. Tech ( Mike) was professional and knowledgable and did a fantastic job installing. This is the BEST plumbing service around. Thank you West End Plumbing for your great service and professionalism!!! -
Review 81 (2020-01-15 - Rating: 5)
Called West End Plumbing because we had leaky pipes connected to our water heater they sent Gary Brown to our home was on time very knowledgeable and did a great job. Would highly recommend west end plumbing for any of your home plumbing needs. -
Review 82 (2020-06-02 - Rating: 5)
AMAZING COMPANY!!! I called several companies to get quotes on replacing a very old water heater. Everyone I had the pleasure of speaking with was professional, knowledgeable, responsive, and clearly concerned with quality customer service. I ended up getting a hybrid water heater and the gentlemen showed up right on time, explained what they would be doing, performed a perfect replacement and cleaned up after themselves. This was a breathe of fresh air that companies like this still exist. THANK YOU I WILL REFER EVERYONE I KNOW TO YOU. -
Review 83 (2021-06-21 - Rating: 5)
I had a leak at the main outside water supply pipe. They replaced and repaired the leaky portion with new PVC pipe and new copper pipe. Additionally, I had an outside garden hose faucet that was old and leaking. They removed and replaced the faucet with a new one. Don, the plumber was an excellent craftsman, not a handyman. A real plumber. His work was clean and efficient. I would use this company again in the future. -
Review 84 (2019-05-28 - Rating: 5)
I called WEP on a Sunday during Memorial Day weekend and the owner; Adam, got back to me within a few minutes. He gave me what turned out to be the best water heater replacement quote ever. It beat my other estimates by a long shot. The following Tuesday, the day after Memorial Day my water heater was replaced and operational by 2pm. The mechanic; Gary Brown, was very experience, clean, prompt with great communication skills. I was beginning to loose faith with humanity until my experience with WEP. What a pleasant surprise! -
Review 85 (2020-07-08 - Rating: 5)
West End Plumbing was courteous from the administrator I spoke to on the phone to the gentlemen they sent to work on my plumbing leak. They gave me advice on my different options to fix my leaky hot water line going thru my slab to my wash room. No pressure, respected my concerns and stuck to the quoted price. Thank you Pete, Larry and Joe for working on my plumbing without delay. -
Review 86 (2019-03-07 - Rating: 5)
West End Plumbing is a very reliable company. Have been using them for many years. One of their experienced plumbers, Gary Brown is the most efficient workers to take care of the problems. I highly recommend this company -
Review 87 (2023-12-08 - Rating: 5)
I’m writing on behalf of my mother, she had a clog in one of her toilets, Jordan came and finally unclogged it, he was so pleasant and very respectful to my mother and when everything else was done he was able to help her find a better toilet to suit her needs. We wish we can give this company 10 stars !! -
Review 88 (2018-12-26 - Rating: 5)
Had an emergency gas leak. They were out in less than a half hour and had it fixed in less than two hours. But then we had some issues with the city gas company (city gas employees who didnt know that there is new technology beyond the 1970s) and wouldnt turn the gas on. Adam was incredibly helpful with helping us to get the gas turned back on quickly. Top level customer service. Price was competitive with others in the area. I would highly recommend! -
Review 89 (2022-06-15 - Rating: 5)
My tankless water heater died and I needed a new one fast. They came the same day I called and installed a new tankless. The work was done quickly and professionally and I now have hot water again.The men who installed the unit were professional and thorough They checked everything and explained the function of the new unitUse these guys. You will be happy -
Review 90 (2019-07-24 - Rating: 5)
Gary Brown was outstanding. I called late last night in regards to my water heater leaking. I decided to replace my system and he was able to complete job in under 2 hrs. I would definitely recommend them. -
Review 91 (2019-11-04 - Rating: 5)
I highly recommend this company and ESPECIALLY Johnny!!! His services were above and beyond. Even used sign language to help communicate with me since I am hard off hearing. Extremely nice and did an amazing job! He replaced my garbage disposal with a good quality product, was quick and professional. Will definitely be using this company again: Request Johnny!! You won’t be disappointed! -
Review 92 (2022-02-26 - Rating: 5)
I had a mystery leak that I was unable to recreate myself and West End worked me into their schedule and the leak reappeared. The flexibility to fit me in is one of the reasons I will be recommending them in the future.Joe and Junior showed up on time and were professional from the beginning. They listened to my description of the leak and asked questions along the way. They were able to find the leak and explained all my options. Joe and Junior completed the job and left a clean worksite. I appreciate the work of professionals. -
Review 93 (2020-07-12 - Rating: 5)
Its easy to rate a business 5 stars when everything goes according to plan. To me, the truest sign of a great business is how it handles those rare instances when the job is more complicated than originally anticipated. West End Plumbing, more specifically its owner Adam, is committed to fairness no matter the circumstances. Next time I need a plumber, I wouldnt think to call anyone else. -
Review 94 (2022-10-22 - Rating: 5)
Had a plumbing leak recently. Gary Brown responded in a timely manner. Was professional and located the issue quickly. Was able to fix the Problem and cleaned everything up. Would highly recommend. -
Review 95 (2018-12-22 - Rating: 5)
We called West End plumbing and were extremely impressed with the service. Gary Brown was most knowledgeable and very professional . This was the best company I have dealt with in Florida! Keep up the good work!!!! -
Review 96 (2018-07-09 - Rating: 5)
We have had guys from West End come out twice and all 4 guys (2 per visit) were GREAT to work with. Incredibly knowledgeable - they were able to detect the problem within minutes and all very professional. Would highly recommend you call them for your next plumbing job! -
Review 97 (2023-07-13 - Rating: 5)
Gary and James were awesome. They were professional and friendly and did a wonderful job. I would definitely recommend them for all plumbing work. -
Review 98 (2019-03-05 - Rating: 5)
I called thismorning and spoke to a nice woman who told me a plumber could be at my house in an hour. Gary arrived within the hour, he did a great job and was very pleasant. I would highly recomend West End Plumbing! -
Review 99 (2019-07-01 - Rating: 5)
I called West End with water leaking out from the dishwasher. Turned out to be a broken pipe under the sink. The guys at West End were able to find and fix the leak and all were very professional and clean. Gary, both Mikes, and Baltimore did a great job! -
Review 100 (2022-05-12 - Rating: 5)
We had a super difficult meter leak and Johnny came out to help right away. He was THE ABSOLUTE BEST! Kind, professional, and diligent (even through a downpour). He was transparent and helpful. What would have been an otherwise terribly stressful situation turned out okay, all thanks to Johnny. Definitely recommend West End and Johnny! -
Review 101 (2022-08-25 - Rating: 5)
Had a dead AC compressor in the middle of August. Everyone else I called (the Usual Suspects) all had some double-talk or problem with scheduling, availability, etc. West End was totally professional, friendly, and took care of everything. They are now definitely my go-to guys for any future issues. -
Review 102 (2021-04-04 - Rating: 5)
Ted arrived before my appointment time. He fixed the toilet in a short amount of time. Cleaned up after the repair and also gave me a referral number for my Moen faucet. He was also courteous. -
Review 103 (2018-05-27 - Rating: 5)
West end Plumbing stands by their word. I got their name from my mom. The first time the plumber came he did a great job changing parts on the toilet, but missed a leak around the edge of the tank. The next week the plumber came and fixed the leak in the tank at no further charge. Thanks West end Plumbing. -
Review 104 (2019-02-08 - Rating: 5)
Gary Brown arrived on time, worked efficiently and neatly, easily resolved the problems presented by the Moen kitchen faucet (parts unavailable for this particular type, so are on order), replaced the irretrievably broken disposal, cleaned up and all with a cheerful demeanor.Stay tuned for Part II, happening Monday!So far, so good! -
Review 105 (2022-10-22 - Rating: 5)
I have had two foundation leaks in the past year; both times Westend Plumbing has been out right away and fixed the issue. Both times Gary has been right on time and very responsive! -
Review 106 (2023-05-30 - Rating: 5)
Gary and James were amazing! They took their time, explained everything to me, were neat, and overall just a pleasure to work with. Can’t recommend this company enough! -
Review 107 (2019-01-12 - Rating: 5)
We use West End Plumbing for our commercial office. You would be surprised how many plumbing issues you can have in an office of 80.They get the Job done every time. We are impressed with their work. -
Review 108 (2021-11-11 - Rating: 5)
Gary and his associate came on time. They were friendly, professional and thorough. I would definitely use these guys in the future, hopefully I wont need them. Thank you for doing such a great job -
Review 109 (2019-07-14 - Rating: 5)
I had a plumbing emergency and Gary Brown came right away. He was efficient, clean, knowledgable and fixed the supply tube that was broken right away. What a reliable and professional experience during a trying time. Thank you. -
Review 110 (2019-02-27 - Rating: 5)
Very pleased with the service and attention to detail. Gary did a great job hooking up an island sink, disposal, dishwasher and air switch. No surprises and everything is clean as a whistle. Highly recommended! -
Review 111 (2019-06-29 - Rating: 5)
I discovered dampness around a wall seam and needed someone qualified to track it down and stop the water. They sent Gary Brown over and he spent a while checking every wall around that area of my home. Finally, he tracked it down and made the repairs.The stuff you want to know:He arrived when they said.He looked at the “big picture” to ensure the problem was addressed.Pricing was fair for what was done and how long he was working. -
Review 112 (2019-05-21 - Rating: 5)
Gary Brown was awesome he took great care of my mother’s house. He was extremely knowledgeable and professional. Highly recommend Gary and the West End team! -
Review 113 (2022-02-01 - Rating: 5)
Gary was awesome. Very nice. And just pleasant to work with. This company and Gary was recommended to me and I will recommend them to all my friends. I have thousands of followers. -
Review 114 (2023-12-01 - Rating: 5)
Came the same day. Workmanship was very professional. A fair price for a quality job. I am very pleased. -
Review 115 (2019-10-25 - Rating: 5)
We had a problem with drainage in our sinks and Gary came out and took care of us! Very friendly and accommodating in figuring out our issues! Would definitely recommend these guys for all of your plumbing needs! -
Review 116 (2022-02-28 - Rating: 5)
This was my first time using West End Plumbing. Mike provided excellent service. He was very professional. I would definitely recommend this company. They are the best. -
Review 117 (2019-01-08 - Rating: 5)
Dear Adam, your tech. Gary Brown is a pro. I will be sure to request him if I ever need your service in the future. I have used cut-rate plumbers in the past, and West End is proof that you get what you pay for. Thank you. -
Review 118 (2023-12-26 - Rating: 5)
Called West End for a shower issue, very knowledgeable and quick! Very clean, no mess left behind. Thanks Gary and James! -
Review 119 (2019-06-05 - Rating: 5)
Had a new service tech, Gary. I have never been the least bit unhappy with any of the people they sent me. Personable, efficient, and cleaned everything thing before leaving. Gary did great. -
Review 120 (2022-04-27 - Rating: 5)
Johnny came out to our home in Plantation and was very timely. He was personable, funny, and overall a pleasure to work with. Thank you West End!!! -
Review 121 (2022-07-30 - Rating: 5)
Adam was incredibly knowledgable and educated me on pros/cons of various water heaters. His crew was efficient and professional. Job well done! -
Review 122 (2019-03-29 - Rating: 5)
West End plumbing did a great job of fixing our serious leak. They got here quick and took care of it well. Highly recommend. -
Review 123 (2021-04-12 - Rating: 5)
Gary Brown is an excellent technician who was prompt, polite and communicative throughout the process.Would recommend him to all my neighbors -
Review 124 (2022-01-07 - Rating: 5)
I spoke with Nicolette in the office who followed up with me twice during the day as I called Friday morning as my water heater was not working & she was very courteous & caring…Don came by in the afternoon & he was very professional & courteous & within ten minutes he had the problem diagnosed & fixed for only a service call…all in all they were great & I highly recommended them…Jed Boca Raton -
Review 125 (2016-10-19 - Rating: 4)
I was in a bind when my water heater broke. I called Westend Plumbing, they were out within 2 hours. They were able to fix the problem and before I knew it I was taking a hot shower. I will tell my friends and family this is an A+ company. -
Review 126 (2019-06-14 - Rating: 5)
Gary Brown is truly great. He diagnosed the problem very quickly and went above and beyond to bring water into a dry house. A shower will be a pleasure. -
Review 127 (2020-07-17 - Rating: 4)
I had a new water heater purchased from and installed by West End Plumbing. Everyone, from the office to the two technicians who came out was very professional. Thank you West End Plumbing. -
Review 128 (2017-08-17 - Rating: 5)
Great and very professional. They did a good job replacing my leaking water heater. No surprises, I paid exact amount I was told over a phone. -
Review 129 (2019-07-25 - Rating: 5)
Gary was polite and knowledgeable. He arrived promptly. He assessed the problem in a timely manner and was able to fix the problem within an hour. -
Review 130 (2022-10-19 - Rating: 5)
Great customer service! On time, knowledgeable, friendly.. Hope I never have a plumbing problem but with definite consider them if I do!! -
Review 131 (2019-05-22 - Rating: 5)
Thanks again to everyone at West End Plumbing for my new water heater, and for your friendly/professional service and skilled workmanship! Highly recommended. -
Review 132 (2024-04-15 - Rating: 5)
I had 2 toilets installed by a plumber that did not install them properly. The toilets were moving. I called West End Pluming to help me solve the problem. They sent Gary to my home the next day. Within a few minutes he knew exactly what to do. During these times its wonderful to meet someone who is honest and takes pride in the work that they perform. Gary is professional, extremely knowledgeable, and very conscientious about his work. I immediately scheduled an appointment to install another toilet in my 3rd bathroom. Gary thank you for being a member of the A team!! The owner Adam is also very helpful and informative a well as the girls that schedule your appointment and keep you up to date on the plumbers arrival time. -
Review 133 (2021-02-26 - Rating: 5)
Use a cheap plummer still had a leak I would 100% recommend them great service, professional and work with me. I now have them on my contacts as my PLUMMER -
Review 134 (2023-12-19 - Rating: 5)
Gary and junior were excellent on time and know their stuff I will use them again -
Review 135 (2019-06-22 - Rating: 5)
Gary was our plumber and came super fast and fixed our leak. We reccomend him and West End Plumbing! -
Review 136 (2017-03-23 - Rating: 4)
JUSTIN AND MICHAEL PUT MY NEW WATER HEATER IN AND THEY WERE KIND, COURTEOUS AND THEY MADE SURE THERE WAS NO MESS FOR ME TO CLEAN UP. THE OFFICE STAFF WAS VERY NICE AND KNOWLEDGEABLE ON THE PHONE AND TOOK THEIR TIME TO ANSWER ALL MY QUESTIONS. I WILL CONTINUE TO USE THIS PLUMBING COMPANY IN THE FUTURE AND RECOMMEND THEM HIGHLY. -
Review 137 (2019-06-25 - Rating: 5)
Gary Brown was excellent, pleasant & explained all work done. I will ask for him again if I need a plumber in the future. -
Review 138 (2021-11-13 - Rating: 5)
(Update: mistakenly graded 1-star) this business deserves a 6-star!!! Adam (the owner) is very responsive. Great service!!! -
Review 139 (2020-01-15 - Rating: 5)
Gary came to my house to find a leak in my bathroom.He was very Professional and thorough I would recommend West end Pluming. -
Review 140 (2021-05-24 - Rating: 5)
I had a thankless water heater installed. Work was completed on time and quickly. I also recommended this company to a neighbor. -
Review 141 (2021-03-25 - Rating: 5)
Very happy with service. Repaired outside faucet. Service was professional and of good quality. Would recommend and will use again. -
Review 142 (2023-09-06 - Rating: 5)
Gary and James were prompt, knowledgeable and professional; accomplishing repairs quickly. -
Review 143 (2021-02-17 - Rating: 5)
I had a bad experience with another company.Gary Brown fixed My leak as well install two stops This was a more experienced Guy and I am much much happier.. -
Review 144 (2019-10-07 - Rating: 5)
Very professional staff. Mike identified the water leakage promptly and got it repaired. Would use this company again. Excellent job. -
Review 145 (2020-09-16 - Rating: 5)
Great and prompt service. Excellent plumbers. We highly recommend them. Will definitely call them again if I need a plumber -
Review 146 (2022-02-15 - Rating: 5)
Ladys in the office are very friendly Randi and Cori are amazing they know what they are doing these guys know how to get permits and do professional grade level work -
Review 147 (2022-07-16 - Rating: 5)
Gary Brown came out to my house in less than 30 minutes. Explained everything and fixed the issue. -
Review 148 (2024-08-12 - Rating: 5)
They always respond and do what they need to do in time. -
Review 149 (2019-12-24 - Rating: 5)
Thanks West End Plumbing and Gary Brown for helping me out with the issie with my kitchen sink that i had going on for a while. You made my Christmas and my New Year! 😊 -
Review 150 (2023-04-26 - Rating: 5)
Great company with really nice owners. Always professional, on time and affordable compared to other companies there size. -
Review 151 (2022-10-25 - Rating: 5)
Great workmanship, prompt service. Mr. Gary Brown, was super professional and courteous. -
Review 152 (2022-11-14 - Rating: 5)
Gary was helpful. And found the problem quickly. Put in a new pump etc. I’m so appreciative. Thank you Gary. 🙏 -
Review 153 (2023-09-27 - Rating: 5)
Needed my AC fixed, happened to have a Clipper magazine next to me so I opened it and just randomly found this company, and now I will never call another! They responded almost immediately, and the technician who came out was experienced, professional and just wonderful. Incredible service and company. I highly recommend them! -
Review 154 (2019-05-23 - Rating: 5)
Gary Brown came to my house diagnose the problem quickly did a fantastic job was really clean great experience I’d recommend it to anybody -
Review 155 (2022-08-31 - Rating: 5)
The technician did a thorough job and was very professionalHighly recommend West End. Excellent service.. -
Review 156 (2023-03-11 - Rating: 5)
Very professional and wonderful guys.Gary and RJ were awesome. -
Review 157 (2018-12-13 - Rating: 5)
Gary Brown installed a new water heater .. he was fantastic !! Super competent and great fast service -
Review 158 (2018-08-04 - Rating: 5)
Excellent and knowledgeable service. Reasonably priced and came out on a Saturday. Would not hesitate to use them again. -
Review 159 (2023-09-07 - Rating: 5)
Honest, local business. I’ve called them up a couple times and they work with me to find a solution rather than up sell us. My family has a small business and appreciate other companies like this. -
Review 160 (2023-08-03 - Rating: 5)
Gary Brown was excellent in diagnosing and fixing the problem quickly! -
Review 161 (2023-04-08 - Rating: 5)
We are weeks away from selling a home when we noticed the water heater started leaking. Oh My... The garage walls and floor had been painted and was ready for the sale. Mike, the young man that did the water heater replacement, took great care in doing the change-out without any harm to the work that was had been accomplished to the inside of the garage. Mike was polite and informative about exactly what he was doing. When he finished, there was no evidence he was even there EXCEPT for the newly installed water heater. My thanks to Mike. -
Review 162 (2019-12-17 - Rating: 5)
The technician Gary Brown was very knowledgeable and professional fix our problem very fast. Thank you very much. -
Review 163 (2022-12-31 - Rating: 5)
They know their industry and were very professional. On time and reliable. -
Review 164 (2024-04-16 - Rating: 5)
Gary Brown was professional and helpful. -
Review 165 (2021-10-24 - Rating: 5)
We will give the highest possible recommendation of West End Plumbing to everyone! We had a very complicated plumbing issue in our home and we were lucky enough to find West End Plumbing through a Google search. We spoke to Adam (the owner) on the phone and he patiently discussed the problem with us. Gary Brown came to our house with Patrick early in the morning and he evaluated and diagnosed the problem with great professionalism and accuracy. He explained the problem to us and he patiently told us how he would fix it. He spent many hours at our house and would not give up until he fixed it that very same day. Gary went far above and beyond our expectations and would not stop until the problem was completely repaired. It was tremendously apparent how much he cared about doing a great job and fixing everything perfectly. It was an extremely complicated plumbing issue and I am sure most plumbing companies would not have the knowledge or expertise to have done that kind of repair. Gary has since done other plumbing repairs in our house with the same skill and professionalism. Thank you so much Gary, Patrick, and West End Plumbing for fixing the problem for us. Thank you Adam for giving us so much time and discussing all this with us on the phone on a weekend. You have customers for life! -
Review 166 (2023-04-27 - Rating: 4)
The Plumber, I think his name is Joe, very courteous and kind in explaining my situation. He gave me two options to repair.I had water leak outside my villa caused by tree roots. The next day two Plumbers came out and fixed the leak within three hours. They were expensive, but what plumber is inexpensive? I would have given them five stars had they come out first thing in the morning. The water meter with the city kept running. -
Review 167 (2021-10-07 - Rating: 5)
I called them to switch out and install a new kitchen faucet. Wasnt sure if I would need new angle stops. Gary Brown, the plumber, evaluated the stops and they were fine, so he installed the faucet. He was professional, courteous and explained everything in plain language so a lay person could understand. Highly recommend west end plumbing for their honesty, professionalism, responsiveness and fair pricing. -
Review 168 (2022-09-22 - Rating: 5)
Excellent company. Very professional work and very responsive. I recommend them highly. Joe did a great job! DJW -
Review 169 (2022-04-06 - Rating: 5)
We had an emergency and they came to the house within 45min. Very professional -
Review 170 (2022-11-09 - Rating: 5)
Our A/C unit was leaking but continuing to cool. Technician Gian serviced our unit & explained problems he found like slime build up & how we ourselves can treat the problem. He was very professional & friendly. -
Review 171 (2021-12-03 - Rating: 5)
Excellent service. The technician Gary Brown arrived on time, a very nice and professional worker , he gave us an estimate and fixed the leak that we had. We are very satisfied with the service and we would highly recommend this company. -
Review 172 (2019-07-01 - Rating: 5)
Great service from start to finish! Experienced, respectful,and trustworthy. Highly recommend. -
Review 173 (2022-02-25 - Rating: 5)
High praise and thanks to a great company and its people for the excellent work they have done to help make our home so much better. I want to especially thank Gary, Russo, Mike Jr., and Junior for being efficient, diligent, thorough, informative and cordial during a long and complex visit with many plumbing jobs. As well, I want to thank the owner of the business, Adam, for being accessible, efficient, friendly and extremely knowledgeable about plumbing and my particular plumbing job. This is the only plumber I will use from now on! Also, BTW, West End now has an HVAC division, who also did excellent work in making our AC/heat work after two other companies were unable to do so. Norman from the HVAC side of West End deserves a special shout out for this! -
Review 174 (2022-02-24 - Rating: 5)
Its not to often I write reviews but when they are deserved I will take the time and do so. I cant say enough about West End Plumbing. Their response time in which they check, quote, and repair are issue is not of this world today. Thanks to Ted our shower now works like it should. Plumbing issues really, how can I say it SUCK but when you have a company that actually cares they help make the issue much better.Thank you West End Plumbing for being there for us,William Rawls -
Review 175 (2019-09-03 - Rating: 5)
I had a kitchen renovation done and needed my sink connected and faucet installed.I called the day after Labor Day (day after our hurricane scare) fully expecting to leave a message on an answering machine as nothing was open. To my shock I had Tech Gary Brown at my home in less than an hour. Even with the problems from my granite contractors Gary did a magnificent installation and anchored my dishwasher along with a new garbage disposal. All at a very fair price. I am so pleased, do yourself a favor, call West End if you need ANY plumbing done. -
Review 176 (2022-03-07 - Rating: 5)
The tech who came had 35 years experience understood the positives and negatives of the mission, and was able to unclog the drains with a simple fix. -
Review 177 (2023-05-25 - Rating: 5)
Great job for a reasonable price. Quick response. -
Review 178 (2022-11-10 - Rating: 5)
Reliable plumbing company fast service clean job professional employees👍 -
Review 179 (2020-03-26 - Rating: 5)
From the 1st call, thru the completion of the hot water heater installation EVERYTHING was done so professional. When they said we will be there at 4:00, we got a call at 3:40 saying our installers will be there in 20 mins, sure enough they were. The two installers worked great, everything done right and they cleaned up behind themselves. They took the time to explain what they did, explained the warranty and 18 months no interest financing helped greatly. If I could give them 10 stars plus I would. I am highly recommending this company. Thank you West End Plumbing, you are a great example of customer service, with professionalism and quality work. -
Review 180 (2017-10-15 - Rating: 5)
Ive used West End twice and have always exceeded my expectations. I called them to replace my kitchen faucet and ended up also replacing my water heater which was delivered to my house within 1/2 hour by another tech. Great service and professionalism. -
Review 181 (2021-11-16 - Rating: 5)
Fast, reliable, professional! 10/10 recommend this company -
Review 182 (2019-11-09 - Rating: 5)
Amazing prompt service. Explained everything in detail before starting job. Clean, neat and efficient. Ask for Gary Brown!