Peterman Brothers Heating Cooling Plumbing

Located in Fishers, Indiana

Address: 13287 Britton Park Rd, Fishers, IN 46038, United States

Phone: +1 317-593-5056

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-19 - Rating: 4)
All the service guys did a great job. As did the rest of the service and sales team. Only problem was with the quality of the original circuit board. No heat overnight while this issue was being resolved. Issue was resolved to our satisfaction as well as being timely. . As I write this temperature is correct and comfortableAdd mentions $500 credit if not installed in a certain time frame. Since we didn’t have heat overnight. Question is if that credit is going to be honored

Review 2 (2024-09-11 - Rating: 5)
Alec arrived in the time we were given, reviewed our issues and inspected our plumbing system to determine the cause of the issues. Then he provided quotes for multiple options, explaining the pros & cons of each. Once we chose the best option for us, he got the replacement parts ordered, picked up & installed in a very short time. Throughout the process, he kept us informed and was cognizant of keeping the work area clear and clean as he worked. He was courteous throughout his time here and never hesitated to answer any questions we posed. We are very glad we chose Peterman Brothers Plumbing for our plumbing needs.

Review 3 (2024-10-28 - Rating: 5)
Here’s some more praise of Peterman. Robert came out for warranty repair and was efficient as he was professional. Clearly knowledgeable ahead of the job, he quickly assessed a simple assembly mistake on my furnace. He has plenty of experience and it showed. He was helpful, friendly, and thorough. Thank you, Mr. Mullis! And an obvious thank you to Stevens, Mark, David, Brett, and certainly to Scott Sanborn for the work you did on the furnace and A/C install. You were ALL helpful, communicative, respectful, and hard workers. Much appreciated all around.

Review 4 (2024-11-12 - Rating: 5)
Thomas was on time and very helpful. He worked quickly and professionally. He explained what he was doing and why. He found a problem ane fixed it correctly. I was very pleased with the service that he provided.

Review 5 (2024-08-23 - Rating: 5)
Rick was very professional and shared extensive experience with HVAC. He gave the system a thorough check and then presented me with options. I decided to purchase a new system and Rick stayed with me through the whole process explaining and walking me through each step. I commend Rick specifically, but will continue to recommend Peterman to anyone needing service. Excellent job!

Review 6 (2024-11-07 - Rating: 5)
Riley installed a water heater and garbage disposal today. It was a long challenging day. He worked through things well. He is great to work with no heavy pressure here. That’s why I chose to use Peterman Brothers.

Review 7 (2024-11-08 - Rating: 5)
We have been with Peterman for awhile. Our technician today was courteous and polite. He was efficient and paid close attention with every detail of servicing our furnace. He was on time and notified us in ample time before his arrival al.

Review 8 (2024-09-21 - Rating: 5)
The process of setting up an appointment was effortless. The day of installation, Peterman Bros. was seamless and we were kept informed throughout the whole process. Very detailed service. Cleaned up everything nicely and finished well below the estimated time-frame. I highly recommend Peterman Bros. for your heating and cooling needs!

Review 9 (2024-11-13 - Rating: 5)
Alec is the Superman of drains!!! He was hopeful the moment I met him and cheerfully worked on solving our problem which he indeed did! He also shared some follow up suggestions:). I am one happy and encouraged customer! Thanks Alec!

Review 10 (2024-10-29 - Rating: 5)
As always, Peterman Brothers carries through on its promise to be one of the best HVAC service providers in the area. Their technician, Tony, did a marvelous job servicing our units last week . He returned today to deliver a new furnace filter per our Platinum Membership. Thanks Peterman and Tony for a job well done!

Review 11 (2024-10-13 - Rating: 5)
They showed up on a Saturday and took care of my problem pretty quickly, and told me what I can do to minimize the issue in the future. They seemed very trustworthy and conscientious, so I will definitely use them in the future. And for a Saturday emergency, the price wasn’t any different than their normal price, which was quite low!

Review 12 (2024-12-10 - Rating: 5)
Thank you Kyle, for helping me out with my sump pump today. You explained what likely happened and were able to show me pictures. Your kindness was appreciated!Lorie

Review 13 (2024-07-21 - Rating: 5)
I was having issues with my AC. I set an appointment online on a Friday afternoon for Satuday. Austin P. Came out to the house and was Amazing! He was professional and respectful. He diagnosed the problem quickly and resolved it. I have had Peterman Brothers come out on several occasions and they always do a fantastic job. I would highly recommend them.

Review 14 (2024-10-25 - Rating: 5)
The service was fantastic! The service tech was excellent, she immediately diagnosed the problem as a water softener failure and flushed all the lines! Water pressure is back and I am can take a hot shower again!

Review 15 (2024-10-30 - Rating: 5)
Alec K. and Nathan F. were extremely knowledgeable, personable, and professional! They were neat and very considerate as well! 10/10 recommend!

Review 16 (2024-11-05 - Rating: 5)
Joshua was very competent and personable. He took the time to talk about all possibilities and answered all my questions. If all of your technicians are as qualified and friendly as Joshua I will using Peterman Brothers for all my needs.

Review 17 (2024-10-15 - Rating: 5)
Eric was fantastic! Very thorough and was able to help provide a lot of information. He was also very knowledgeable and was quick and efficient with our install.

Review 18 (2024-11-15 - Rating: 5)
Marc was awesome! He diagnosed our plumbing issue and made the repairs in a quick and efficient manner.

Review 19 (2024-09-05 - Rating: 5)
I was completely satisfied. Their plumber arrived on time and they were able to do the install same day. They were not only skilled but really professional!

Review 20 (2024-08-28 - Rating: 5)
Over the course of two days we had multiple techs at our house. All were knowledgable, respectful and did a great job! Initially we had a leak which turned out to be clogged condenser line. Because there was also leak around furnace HVAC tech came to make sure furnace was okay. He found that the A/C coil was a block of ice, most likely caused by coolant leak. Repair cost didnt make sense for end-of-life unit that was too small for the size of the house. The next day they installed new HVAC system. New system works so much better and we are way more comfy. In 24 hours problem was diagnosed and new system installed which was much appreciated with temps in the 90s.

Review 21 (2024-11-05 - Rating: 5)
James did a great job not only replacing the outlets needed but also doing a thorough inspection to ensure the entire system was safe and functioning as it should.

Review 22 (2024-09-28 - Rating: 5)
Reid was very good he arrived on time and went right to work replacing my sump pump with battery back up. The new system was equipped with WiFi which he helped me get all setup on my phone.

Review 23 (2024-04-10 - Rating: 5)
Jeremy King was the technician that was sent out to resolve my electrical issues, and he did just that. He was extremely professional and knowledgeable. He had multiple options to choose from and even set me up with a membership. He was great and explaining the ins and outs of what he was doing and what the company could do for me. He even wore booties not to make a mess on the floors. I was very impressed with this experience. I would highly recommend.

Review 24 (2024-10-25 - Rating: 5)
Austin was prompt and thorough in his service and was concise when explaining what he was doing and what he saw after his inspection was completed.

Review 25 (2024-04-07 - Rating: 4)
Have had good experiences with Petermans service. We are a member of their maintenance program and find it to be a good value. The service techs have always been professional and consultative.The only reason I don’t give them a 5 star rating is that they have a “flex scheduling” system that I find challenging to work with. Wish they set true appointments which would make it much easier for me to work around.

Review 26 (2021-12-24 - Rating: 5)
PROS - First off, HUGE & Special thanks to Mr. John Stephens who went ABOVE & BEYOND the entire process of helping us! He spent long hours at night even while being with family to speak with us to assure that we were taken care of! Also a special thanks to Mr. Matt Lighty for being a really good salesman in understanding what we needed! Gunner & Terry the installers did a PHENOMENAL job installing our new furnace & AC unit; doing a full days job in about 4 hours!CONS - The only thing I would suggest needs work is the advertising on the proposals as they could sometime be misleading or confusing to people who are new to this experience! Also, the financing portion of the process needs to be assessed as this was slightly confusing as well.Nonetheless, I would definitely do work with Peterman Brothers again as we are loyal Platinum Customers!

Review 27 (2024-09-19 - Rating: 5)
Willy was amazing! Super friendly and professional. Fixed all our issues and double checked everything was working properly before he left.

Review 28 (2024-03-26 - Rating: 5)
Amazing service! We had an urgent situation and they had an outstanding serviceman at our door within 30 minutes. He was polite, professional, thorough and competent. He found the problem quickly. We are so pleased with our experience with Peterman that they are now our new first choice for our heating, cooling and plumbing needs!

Review 29 (2024-06-24 - Rating: 5)
Shoutout to Ryan, Gary, and Casey from the Electrical team. They made my ceiling fan install very easy even with it being on a 20ft ceiling. They also answered any questions I had about the process and the finished product looks fantastic. Would definitely recommend!

Review 30 (2024-08-27 - Rating: 5)
Josh and associates were great! Installed new hot water heater and Moen water control system in very quick and efficient manner.

Review 31 (2024-08-01 - Rating: 5)
Prompt service, fixed the clogged drain quickly and was very respectful when I declined additional services and memberships. Will definitely call again next time!

Review 32 (2024-09-18 - Rating: 5)
Ryan came to replace my smoke detectors and he did an excellent job. He was very professional and respectful!

Review 33 (2024-09-06 - Rating: 5)
Had Techicians Jason F & Travis R at my house today to get a new water heater. Really didnt think theyd be done today, but they got it done in just a few hours! They were very professional and very patient with my overprotective dog!!!

Review 34 (2024-10-28 - Rating: 5)
Very pleasant and professional experience. Found the leak source and made recommendations for the fix. Thanks Riley!

Review 35 (2024-10-29 - Rating: 5)
James was awesome! He was very thorough, thoughtful & gave great advice.

Review 36 (2024-10-09 - Rating: 5)
Seth was great, it’s the second time he’s come to help us out. Explained everything super well and the made experience go smoothly.

Review 37 (2024-08-30 - Rating: 4)
Eric B. was really polite and quick. I didnt get a detailed list of what was done. Your yearly amount is more than paying monthly, which makes no sense to me. LOL

Review 38 (2024-10-24 - Rating: 5)
Jeremy was great!!!! He went above and beyond to help with the issue. Service was very prompt and on time.

Review 39 (2024-03-28 - Rating: 5)
Dillon was amazing! He listened to our concerns, diagnosed the problem clearly, and provided multiple diagnostic options for us to choose from. He worked quickly and diligently. He even cleaned up any mess made while he work. Ive always had great experiences using Peterman Brothers and today was no exception. Amazing work as always. Thank you all for being great at what yall do!

Review 40 (2024-02-02 - Rating: 5)
The service man Jacob did a very good job at checking all my plumbing out gave me estimates on some things that I might consider doing at a later date. He was very respectful, very kind and extremely nice to work with. I would highly recommend Peterman Brothers. they are great to do business with.

Review 41 (2024-08-29 - Rating: 5)
Peterman Brothers cant be beat! Eric provided great service with a complete explanation of the issue and a complete plumbing check. Good job Peterman Brothers!!!

Review 42 (2024-03-23 - Rating: 5)
Very happy with our electrical inspection. James was very professional and polite. He was patient and answered all my questions. He did a thorough ck of the house and ck’d a light fixture I had been having trouble with. He also gave quotes and recommendations for the future maintenance. Thank you for your great service.

Review 43 (2024-02-08 - Rating: 5)
Kyle was very nice. He was informative and he listened to my wants about the toilet. We have three toilets so he gave a price for all three then a price just to fix the one toilet. We have not made a decision yet. I have to talk to my husband about it.I’m very pleased with Peterman brothers Plumbing.sincerely,Marsha Hawkins

Review 44 (2024-02-10 - Rating: 5)
My experience was positive. Someone came out the day I called. I received a good explanation of what was going on with my ejector pump and toilet line in the basement. I was given several choices with a fair discount. The repair was done very quickly and I feel satisfied with the price and my decision. I have more plans for my plumbing and will go with the same company. I will receive a discount by paying a small monthly fee.

Review 45 (2024-10-16 - Rating: 5)
Very professional respectful and friendly. Tech was very knowledgeable and was able to clearly answer the questions we had.

Review 46 (2024-04-19 - Rating: 5)
Got our HVAC replaced by Peterman. Had a few minor issues with the AC and the Furnace starting out, but they have been extremely responsive anytime we needed help with our unit. Their techs are very knowledgeable and helpful if you ever have an issue. Would recommend Peterman to friends and family.

Review 47 (2024-11-11 - Rating: 5)
Great service! Clay did a great job reviewing our plumbing issues

Review 48 (2024-04-15 - Rating: 5)
Always a great experience with Peterman. This was for a water softener estimate. We will definitely move forward with their service. The tech was great, knowledgeable, friendly and presented us with 3 different options.

Review 49 (2024-03-05 - Rating: 5)
Jeremy came to our home today for a few outlets and switches I was having trouble with doing myself. He also gave me an estimate on moving a breaker box. He was very professional and pleasant and offered a few suggestions for any work I need done in the future. Thank you for all your help today.

Review 50 (2024-02-02 - Rating: 5)
Unable to fix the problem tonight but was up front everything. He was out there for almost 2 hours snaking the drain and was apologetic he couldn’t resolve it. He made sure we were taken care of and submitted for a first call tomorrow. Even if it doesn’t happen Maurice was great and I’d recommend you based off my experience with him.

Review 51 (2024-04-09 - Rating: 5)
We had a closed kitchen sink. Within 90 minutes the appointment was made, the technicians arrived and the problem was solved. Michael and David were courteous, respectful of our property, and very efficient.

Review 52 (2024-10-24 - Rating: 4)
Eric was very knowledgeable in his work, professional and courteous as well as very thorough. We are very impressed about his manner and want him back for any future work, if he is available at that time.

Review 53 (2024-11-27 - Rating: 5)
Quality company, Quality employees. Fast service. So glad we joined your Club!!

Review 54 (2024-08-23 - Rating: 5)
They always come the same day if thats what i need, always friendly knowledgeable people and always fix the problem. Reasonably priced too.

Review 55 (2024-02-22 - Rating: 5)
Kevin was great. He made sure to stay quiet while working so at not to wake my sleeping newborn up. He gave me honest recommendations for duct cleaning and made sure to tell me everything was optional and that the system was working very well. I really appreciated that he didnt give me the hard sell and instead left me with options.

Review 56 (2024-03-11 - Rating: 5)
We had an inspection of our condo done & there were a few issues with the HVAC system. Jake gave me a quote before starting the job. He took care of all the issues professionally and in a timely manner. Would recommend again!

Review 57 (2024-04-13 - Rating: 5)
I was very pleased with Zach’s performance. He was very friendly and professional and answered all of my questions. I appreciate Zach’s tips of how to better prevent these drain problems. He was very pleasant and efficient. He had my drain unclogged in a very short time. I appreciate his work.

Review 58 (2024-03-26 - Rating: 5)
I would recommend Peterman to anyone wanting a professional experienced heating and cooling company. They arrived on time and completed the job as quickly and efficiently as possible! The service techs were very professional and answered all my questions!! I appreciated the fact that they knew my time was as important as theirs!

Review 59 (2023-03-16 - Rating: 5)
Kari was very professional and fully described all procedures and processes. She was supported by several others who as well were professional and worked urgently to get hot water flowing asapI would highly recommend.

Review 60 (2024-01-23 - Rating: 5)
We had a plumbing / HVAC issue that our warranty company couldnt find us the proper tech. I called Peterman this morning and they sent Max who was very professional in dealing with our issue. We have been a Peterman custom for a little over a year. They are great to work with.

Review 61 (2024-03-22 - Rating: 5)
Josh and Chris resolved my plumbing and pipe issues quickly!Both were very kind and knowledgeable. I appreciate the advice they provided that I even signed up for Petermans membership program.Thanks guys!

Review 62 (2024-09-16 - Rating: 5)
Billy was quick and very easy to work with. He explained things as needed and was very kind.

Review 63 (2023-11-22 - Rating: 4)
Danielle, who answered the phone was very efficient and cheerful. She had a technician -- Todd -- out within the hour. Thankfully, our repair was comparatively minor; a bad circuit board. Todd explained everything he was doing along the way. Not counting time to go and retrieve a part at another location, he had the work done in roughly 90 minutes.Pricing was around where I was expecting so no problems there. Thanks for your help guys and gals! It would NOT have been fun being chilly on Thanksgiving! 🦃

Review 64 (2024-10-11 - Rating: 5)
Rick was very knowledgeable and I would love for him to come back and take care of us!!!!

Review 65 (2024-04-18 - Rating: 4)
Isaiah, Ricky worked very hard to clean our tub drain! They were polite and professional. It works very well now. Thank you.My only complaint is that they did not cover enough of the floor with plastic to keep our indoor/outdoor carpet from being stained. They said they would have cleaned it better afterwards but they ran out of de-greaser. We bought the de-greaser they recommended but it did nothing to clean the carpet. I spent quite a bit of time removing the stains that could have been avoided in the first place.

Review 66 (2024-04-15 - Rating: 5)
Peterman Brothers is my 4th attempt at finding a respectable and reliable HVAC, and plumbing company that wont just try to up-sale me, or not perform the service as stated. So far I have been very pleased with everyone I have worked with, and even consulted them on and electrical situation that we have when I found out they do that as well. Very pleased!

Review 67 (2024-03-11 - Rating: 5)
Petermans Plumbing service came through for me promptly! Kacy explained what was the problem in my branch lines and explained options for fixing the problem. Will definitely use them again. They always are clean and keep things cleaned up when they are done too. I appreciate this concern about our home!

Review 68 (2024-10-14 - Rating: 5)
Rick took the time to explain my options and provided me guidance about replacing my system

Review 69 (2023-12-07 - Rating: 5)
Ryan was awesome. I got notified when he was on his way and he showed up promptly. We had a good discussion about what I was looking to do (adding an inlet box for my main panel). He gave me a few options and covered the pros and cons while not pressuring me. Ryan is another great example of why I trust and return to Peterman for my needs.

Review 70 (2024-01-30 - Rating: 5)
Isaiah called and gave an accurate arrival time. Was extremely honest & straightforward with his assessment of the plumbing issues in our house. He then gave us various options to choose from. I highly recommend Peterman Brothers!

Review 71 (2024-04-25 - Rating: 4)
No complaints about the service received, but the regular maintenance techs always try to push additional services that may be totally optional and their quotes are totally outrageous! I assume that techs are required to present an optional service at each visit, which I understand, however the prices quoted are absolutely insane!!!

Review 72 (2024-04-21 - Rating: 5)
Our utility box and lines were ripped from our house due to a downed tree; Peterman’s was able to diagnose and repair my utility unit within 24 hours! Upfront and honest service, we will be using them for all our repairs!

Review 73 (2024-11-05 - Rating: 5)
Evan was professional and provided excellent explanations on the problems he found. Left the work area cleaner than he found it.

Review 74 (2024-01-24 - Rating: 5)
Our furnace was leaking water. Scheduling was easy and I was able to get in quickly. Carson came out a diagnosed our problem. He was timely, very courteous and professional. I am impressed with this company and our technician. I would def call them in the future with any other problems that may arise.

Review 75 (2023-08-17 - Rating: 5)
We had a clogged main drain. Marc was very helpful and informative. He cleared the clog. Then Samuel came out with a camera to get a better view of the drain and what was potentially causing the problem. I’m just the renter who was here for the service. The homeowner covered the cost, so I’m not sure if the price range, but I would def recommend them to anyone with a plumbing issue. They informed me that they had openings for the next day if the homeowner chooses to get any more work done by them. For extra emphasis on how quickly they respond, our bathrooms backed up at like 6:30pm Wednesday and they were here about 10 after 9am Thursday, and had openings for further repairs the next day. They made it a very stress free ordeal for a woman who was due to give birth the next day after their visit.

Review 76 (2024-04-16 - Rating: 5)
Great technicians Rick and Lance. Very knowledgeable. Salesperson Kevin was pleasant and explained things well. I will be having a whole new system being put in tomorrow.

Review 77 (2023-05-05 - Rating: 5)
I was able to get same-day service on a water heater problem. The plumber that came out was professional and courteous. The scheduling was professional and easy. The service call price was in line with what I have paid in the past. The payment process was easy as well. You can tell Peterman has invested a lot into systematizing their process which creates efficiencies that make interacting with them virtually frictionless. Highly recommend.

Review 78 (2024-02-27 - Rating: 5)
Kari came over to change out my garbage disposal. Very personable and professional. Enlightened me on a number of things, good stuff to know. I really appreciated her taking the time and effort. Really helped with the process and to alleviate the pain of the payment. Thank you!

Review 79 (2023-12-29 - Rating: 5)
Adam was very helpful and knowledgeable. He was able to check everything that would have been a big issue and rule it out. I like how they give you options on things that you could do. Adam broke down what the cost would be and didnt put pressure to have me make a decision right away knowing that I wanted to think about the best option for myself.

Review 80 (2023-02-10 - Rating: 4)
Nick was great today! He did a thorough job checking up on our HVAC system for its yearly maintenance. He was super personable! I wish Peterman set appointment times instead of the flex scheduling though. It’s super hard to predict when I can be on call to come home with a 15 minute notice and then be there for the hour long the appointment! Makes for a lot of rescheduling on both ends I’d imagine. But Nick was great!

Review 81 (2024-03-04 - Rating: 5)
Jeremy King was awesome. Friendly, knowledgeable about what he was doing. Very prompted and helpful answering my questions. Would definitely asked to have him put again!!

Review 82 (2024-02-07 - Rating: 5)
Peterman has a number of excellent HVAC technicians. We had Aaron and Nick today who were very pleasant and helped solve our problem with the leaking humidifier. We have a maintenance agreement and they are very prompt in their appointments.

Review 83 (2024-08-22 - Rating: 5)
Brett was outstanding. After others had been out for our problem he stayed with it until he found it

Review 84 (2024-11-08 - Rating: 5)
Billy was prompt, professional and pleasant. And he repaired my drain problem!!

Review 85 (2024-03-01 - Rating: 5)
Great maintenance annual check up of HVAC. Notification prior to arrival, quick hour fir check, review of all furnace heat pump items. Clean professional and quick. Love Peterman! Thank you Brandon for friendly check & everything.

Review 86 (2023-07-17 - Rating: 5)
Jake was great, he answered all my questions and explained everything clearly. We even had a fun book conversation during a moment of downtime. Weve used Peterman Brothers before and the service was great then. I highly recommend these good folks for your AC, heading and plumbing needs!

Review 87 (2023-05-10 - Rating: 5)
After a large rain event our basement floor drain backed up. I found Petermans and liked what other customers had to say.The service tech was on time, polite and understand of our situation.There was a sales aspect to the interaction, but once we both understood each other everything continued wonderfully.They cleaned the drain and gave their professional opinion on what needs to happen in the future.I would both use this company again and recommend them to family and friends.

Review 88 (2024-08-27 - Rating: 5)
The service men for plumbing, electrical and HVAC were very polite and explained everything very well.

Review 89 (2024-03-21 - Rating: 5)
Had a clogged drain and was able to schedule an appt within a couple days. Dillon was our drain tech today and explained everything very clearly. He was efficient and thorough. I always appreciate Peterman Brothers transparency and integrity. Each staff member Ive interacted with has always tried to find the most economical but reliable solution for the issue at hand and never pushes the most expensive option or unnecessary additions. The membership is definitely worth it!

Review 90 (2024-02-23 - Rating: 5)
Evan K. Was very professional and friendly. He serviced our furnace today and told us about dinner different services the company offers. Thank you Evan for the work you did today. I would definitely suggest Peterman’s to my friends and family!

Review 91 (2023-12-18 - Rating: 5)
Wade did a great job explaining what might have been wrong with our thermostat and resetting the mechanism. He explained the possible problem and explained other options for thermostats if the problem was not resolved. He was very professional and polite. It would be nice to have him again if this issue is not resolved.

Review 92 (2023-08-22 - Rating: 5)
Ryan was very professional. He explained everything and educated us on the issue and what was needed to resolve it. He did a great job and overall great experience with Peterman brothers from the start of scheduling all the way to end of service.

Review 93 (2024-02-17 - Rating: 5)
I called Peterman Brothers as I had NO heat 2/15. Their technician, Rick, diagnosed the problem within 5 minutes, explained the problem thoroughly and proceeded to fix the problem. Not only was the technician most polite, professional, and knowledgeable, but he genuinely CARED! Thank you Technician RICK, and you-Peterman Brothers-for all you do for your customers.

Review 94 (2024-02-12 - Rating: 5)
Jeremy King was my electrician that came out and he was wonderful. Really helped me understand what the issue was and got it resolved quickly. I will always recommend him!

Review 95 (2024-10-21 - Rating: 5)
I recently had a fantastic experience with Peterman Brothers Heating and Cooling, particularly thanks to technician David. He arrived promptly, assessed our HVAC issues with professionalism, and provided clear explanations of the necessary repairs. His expertise and friendly demeanor made the process smooth and reassuring. The overall service was efficient, and I felt valued as a customer. I highly recommend Peterman Brothers for anyone in need of heating and cooling services, especially if you get David as your technician!

Review 96 (2023-08-06 - Rating: 5)
Checked all the boxes! Jake our technician was extremely knowledgeable, personable and gave it to us straight as I saw it. We asked if they could come out and check our 17 year old a/c because it seem to be struggling on these 90°+ days weve been having. We needed a new a/c as you could imagine. The prices were very fair plus getting a free furnace was the icing on the cake. So now our systems can talk to each other and live in harmony. As can we. I am really happy with with the total experience!

Review 97 (2024-08-19 - Rating: 5)
Rick was very thorough, friendly and answered any questions we had.

Review 98 (2024-11-04 - Rating: 5)
Came out next day, resolved the issue, techs were very knowledgeable

Review 99 (2023-06-27 - Rating: 5)
Jake was an amazing person that came in and helped me every step! He was extremely professional and made the whole experience painless! I had no idea what I needed and he took the time to explain everything to me and offer advice. I would recommend this company to anyone!

Review 100 (2023-09-19 - Rating: 5)
Jake (the service tech) & Peterman Bros the company were great. Good communication, prompt arrival. Wore shoe covers in the house and listened to what my service need was before checking the HVAC system.Professional, and respectful of property.

Review 101 (2024-04-12 - Rating: 5)
We recently had our spring A/C tune up done and couldn’t be more pleased with the attention and service we received. Oscar, the tech, was courteous and professional and a pleasure to work with.

Review 102 (2024-01-19 - Rating: 5)
Thank you for always responding quickly and reliably. Kyle explained how he repaired the pvc pipe on my sump pump. I appreciated his kindness and willingness to show me! Thank you Kyle!

Review 103 (2024-04-13 - Rating: 5)
Friendly service and a thorough diagnosis of my issue I recently had occurred. Would definitely recommend to anyone needing a repair or installation of a HVAC. Keep up the good work.

Review 104 (2023-05-23 - Rating: 5)
Sam was my plumber and he is the greatest! He was very professional, on time and knowledgeable of the job. Through not fault of his own, the 1st water heater was faulty and he replaced it that day. I will always use Peterman Brothers for any and all repairs or replacements. Scheduling was quick and easy. 1st class business all the way!

Review 105 (2022-09-15 - Rating: 5)
I had an issue with my sump pump and called Peterman Brothers to have someone come out and look at it. Scheduling was a breeze, and communication was great through the whole process. The issue was quickly diagnosed and fixed the same day. I was offered 4 different solutions at different price points to choose from too. Codie did an excellent job with the fix and making sure there were no other plumbing issues. Highly recommended!

Review 106 (2024-10-25 - Rating: 5)
Great people working at Peterman Brothers, I can not thank you enough.

Review 107 (2024-01-06 - Rating: 5)
Our technicians, Ryan (electric) and Josh (HVAC) were SO kind and knowledgeable, answered all of our questions, and did an excellent job. We look forward to using the service in the future.

Review 108 (2024-01-09 - Rating: 5)
Rick from Peterman was fantastic. He was thorough in answering my questions and walking me through my options. He even took my trash to the bin when he left. Very pleased.

Review 109 (2024-01-23 - Rating: 5)
Very quick service! Oscar was very efficient & helpful providing information on what happened & resolutions without being pushy or sales focused. I was very pleased with my experience & will be a return customer. Thank you!

Review 110 (2021-10-29 - Rating: 5)
Will did an awesome job. He evaluated our system and gave us multiple options to improve our home plumbing without being pushy. He was very professional and respectful in our home and kept asking if we had any concerns or questions. Edit: Today Charles Garrett was our tech for fall maintenance. He is just as outstanding as all the Peterman techs we have encountered.

Review 111 (2024-01-21 - Rating: 5)
Gavin was on time, very polite and friendly. He found the problem and fixed it very quickly. He was very neat and efficient! I really appreciate the great service!

Review 112 (2023-09-28 - Rating: 5)
Sam was great! He explained everything to me, he double-checked that there weren’t any leaks anywhere there were water valves after fixing the toilet water valve, he stopped to explain when there would be the possibility for extra costs, and he was very respectful. Thank you!

Review 113 (2024-02-16 - Rating: 5)
Wonderful service! Shaq is like a detective who keeps you informed at every step. I highly recommend him and Peterson Brothers Heating & Cooling. I also signed up for yearly check.

Review 114 (2024-01-02 - Rating: 5)
Technician came out for general maintenance of furnace. I was notified ahead when the person would be coming who it was with a picture included in the email. The technician was friendly knowledgeable of what he was doing and explained everything as he did the assessment. My experience with this company has always been very good.

Review 115 (2023-07-12 - Rating: 5)
I’ve had a an issue with my AC for a long time now and every time it got checked out I was told it was running normally. Jake spent a lot of his time and effort trying to get to the bottom of it and eventually did. My appt was scheduled for a week later to replace the part and he took time out to get it done long before that. Also, the scheduling and process to get this taken care of was very quick and I felt they took my situation personally and did everything they could to fix the issue for me.

Review 116 (2023-07-11 - Rating: 5)
The Technician Mr. Alex was courteous, polite, patience not in a hurry to next appointment, only too current plumbing issue to be resolved. His knowledge pinpointed issue in a short timely matter. Thank You again for service.

Review 117 (2022-05-04 - Rating: 5)
They did such a great job! They helped me understand the process and answered any questions I had. 10/10 would recommend! Well definitely be using this company a lot! We got a new water heater installed same day! Very convenient! Were so happy to have hot water again! Thanks again Lucas! ♥️♥️

Review 118 (2024-10-18 - Rating: 5)
No one ever wants to hear, Your system is failing., but Peterman Brothers made it so much less painful. We will have a new HVAC system by Monday afternoon and they worked very hard to make it affordable for us. Thank you to Brandon and Evan Keefer for helping us through the process.

Review 119 (2023-11-03 - Rating: 5)
As always, another great service completed by Peterman Brothers today! They have done a lot of work for us the past few years. New HVAC install, duct cleaning, dryer vent cleaning, sump pump, sewer cleanout, plumbing fixes, etc. Thank you!

Review 120 (2024-01-19 - Rating: 5)
My thermostat kept rebooting. It was really annoying because the heat wouldnt stay on. Evan was super cool and informative. He was really thorough when trouble shooting the problem and Im very happy with the result! Give that man a raise!

Review 121 (2021-09-25 - Rating: 5)
I would highly recommend Peterman Brothers! I believe their electrical line of work is new, but I was extremely satisfied. From the moment they did a quote they were already ahead of their competition. Extremely professional, took time to understand what I wanted and what was best for me. Once approved my techs Corey and Julian arrived on time and ready to work. They were great as they always touched base with me on options and potential approaches for the install. They worked quickly and I am so happy with the end product and know the work has improved the value of my home.

Review 122 (2023-04-04 - Rating: 5)
We had a valve to the washing machine disintegrate as I was un-installing the machine. The new washing machine was coming the next day, and Peterman Bros. came out in advance of the new washing machine delivery to replace the valve. He was polite and friendly, moved quickly, careful not to damage the surrounding space, and had the job done in no time. Couldnt have asked for better, and well certain call on these guys again for our next service!

Review 123 (2023-08-27 - Rating: 5)
We really enjoyed the tech. Jacob Graf he was very kind and explained the good and bad of our problem with our air, and its age!! Then the unit was getting installed the 2 that came really were nice but didnt do a good job lot of mistake to where they had to send another tech out Then another tech came out and still didnt fix the problem. for the 4th time I got another another tech named Chris Milian which was Extremely nice and knowledgeable to our problem. He explained alot that the other tech #3 did not or the installers, we are having tech #4 Come Monday to get it rechecked on the termstate to see if its staying at one temp. we know half the staff there!!! I think we need a rebate of some sort to the recurrence of your employees 😉 for one thing putting a filter behind the tubing and no way for me to change thefilter,,,,,, which was really hilarious and I even told him I could not change. didnt say much just moved on,

Review 124 (2023-05-19 - Rating: 5)
My technician today was very thorough and professional. He gave me options and didnt push for a new unit like everyone else does. Which was great! Prices for repairs were reasonable. Highly recommend!!!!

Review 125 (2024-02-20 - Rating: 5)
Both technicians were very thorough and I was pleased on their explanation on the plumbing issue. They gave me a few choices and were direct and upfront on the recommendations.

Review 126 (2023-10-11 - Rating: 5)
I was very pleased with the Peterman Brothers service on my electrical system! I got a next day appointment, Evan arrived exactly when I was told he would and he quickly fixed my problem in a professional and friendly way.

Review 127 (2023-12-29 - Rating: 5)
Boston from Peterson’s explained the problem with my hot water heater and my options for replacing it in a comprehensive and understandable way. The service was completed promptly. I am very satisfied with my service from Peterson’s

Review 128 (2022-01-05 - Rating: 5)
Very good experience ✅The technician was informative & on time. The day before they sent a text with the technicians photo and name. He removed the blockage in the drain and explained ways to avoid this happening in future. He discussed products available to maintain a clear pipe system. The best part was it cost only $83 flat fee, no tax. We will be calling Peterman Brothers in the future if needed, that is for sure. Their phone support was also very helpful and setting up the appointment was smooth and pleasant experience. Highly recommended.

Review 129 (2024-10-02 - Rating: 5)
The Peterman Army descended on my home and a wonderful new HVAC system was installed!!

Review 130 (2022-10-31 - Rating: 5)
We had our furnace and air conditioner replaced 10 days ago. The install was completed very quickly, I was impressed. Today Dalton came out as we were not able to program our thermostat on a daily/hourly basis. Dalton was able to quickly assess and explain what needed to be done to achieve the functionality we desired. He seemed very knowledgeable and personable. Hes definitely an asset to the Peterman Brothers business.

Review 131 (2022-09-09 - Rating: 5)
They have been professional and friendly from the initial call for service to the end repair! The technicians that came out were very detailed in their explanations of what was their thoughts on what was needed and I really would like to commend Jacob in his friendliness, professionalism and keeping me actively involved in the repair every step of the way! Definitely will call them again if needed!

Review 132 (2023-08-23 - Rating: 5)
Tim came out and was very friendly. Seemed to be very thorough. I signed up on a maintenance plan for $16 a month while he was here and I was happy with my service.

Review 133 (2023-06-02 - Rating: 5)
Chase Coleman is a perfect example of a fantastic representative of Peterman Brothers. Most professional, friendly customer service, and focused on plumbing repair. Very articulate in explaining the plumbing issues to me, as senior citizen, and thanked me for utilizing my service agreement with Peterman Brothers to resolve the problem. So, thank you for having Chase as my plumber for today - great experience.

Review 134 (2024-01-22 - Rating: 5)
Very friendly, always resolves the issue, value for the price. We like the monthly plan. They come any time we need without paying extra for the visit.

Review 135 (2022-08-16 - Rating: 5)
We have used Peterman Bros in the past and were so impressed we now have an annual contract. On this occasion it was our annual water system maintenance & inspection.The chaps arrived on time (even though I was a few minutes late), they explained what they were going to do and set about the various tasks, both inside and out, in a very professional manner, completing everything inside a half hour.Upon completion they fully explained any ares of concern together with any other items of interest.Throughout their visit they were friendly and respectful, and a pleasure to have around.I would readily recommend this firm without any hesitations or reservations whatsoever.

Review 136 (2023-10-12 - Rating: 5)
Gave me a quote before doing job. Jeremy was excellent! Quality work and was empathetic to the mess a previous contractor had made on the electrical. This is the company I will choose for all my hvac, electrical and plumbing needs!

Review 137 (2024-09-26 - Rating: 5)
Chris explained everything very well and helped with all the issues house was having.

Review 138 (2022-01-12 - Rating: 5)
Lucas was prompt, professional, and patient. He was able to repair our leak for a fair price. He was informative and quick. Lucas has a great sense of humor and was very personable. Overall the best plumbing experience I have ever had. Thank you for coming to our rescue with a same day resolution!

Review 139 (2024-10-23 - Rating: 5)
Tony was great. Very helpful and professional.

Review 140 (2022-04-01 - Rating: 5)
I received reminders of the upcoming service. The business called before the appointment to let me know that a technician is on its way. Doryan introduced himself. He was very polite, attentive, very knowledgeable. He answered every question I had. Not only that, but he went ahead and scheduled my appointment for the upcoming pluming work I need done at my house. These days, it is very hard to find a skilled, trustworthy, honest plumbing company, and Peterman Brothers is that company. I highly recommend their services.

Review 141 (2023-10-11 - Rating: 5)
Jeremy had came out to run diagnostics on my electrical today & he was thorough with the inspection, explained each step he was taking. Personally, That along with the electrical skill in itself is what makes a great technician.-Thanks Jeremy

Review 142 (2023-07-06 - Rating: 4)
Contacted them first thing in the morning and they were able to get someone out by 1:00PM. Max took his time to diagnose the problem instead of throwing parts at it hoping to hit on something. He kept me informed as he went through the process. Got us back up and running in time to keep our dinner plans. Couldnt be happier.

Review 143 (2024-02-13 - Rating: 5)
First experience with our plumbing maintenance contract. Very impressed with how thorough the check up is. Lexus was very informative.

Review 144 (2024-02-14 - Rating: 5)
Professional but friendly, the service technician took time to explain all the issues and options. No pressure sales as a part of the visit, which was nice.Update Feb 2024: also had Trevor look at an electrical issue and found him to be friendly and professional. He let me know all the options and risks without any pressure.

Review 145 (2022-01-05 - Rating: 5)
Nick, was extremely professional and thorough. I appreciated that he wasnt just trying to up sale or con us out of a bunch of money. He was honest with his recommendations and took his time to make sure everything was taken care of correctly. The pricing wasnt bad either. I would highly recommend this company and we will be using them again in the Spring! Thank you

Review 146 (2024-11-15 - Rating: 5)
Nathan was very nice, knowledgeable and explained everything he was doing and made suggestions on what should be done to help with the overall condition of the plumbing. Was not pushy just made observations and explained why he was making them.

Review 147 (2022-12-14 - Rating: 5)
We have had 3 different Peterman workers out to our home in less than a month for 3 separate concerns (fun month, we know). Each professional has been kind, honest, knowledgeable (and if they didn’t know they would quickly refer or consult with colleagues) and stated things in ways we could understand.Shout out to Brad G and Kari for their kindness and professionalism!Brad helped us navigate a very stressful water pipe break that lead to other discovery of other issues and he made everything clear, understandable, and gave us a roadmap to follow.Kari helped us clean up our messes for two things we thought we could fix on our own. Not only was she kind and professional, she again made things easy to understand and taught us how to use new repaired pieces! She was late due to terrible rush hour traffic at the end of the day and still showed up after she probably already would have been home and was so pleasant kind and willing to help! I think I would have been the grumpiest person ever with an ending like hers to my day- but she was so amazing!They are knowledgeable, honest with cost and their findings, and help people without knowledge like us understand each part of the process from diagnosis to parts purchasing, installment and maintenance.

Review 148 (2024-01-18 - Rating: 5)
Jeremy King showed up promptly, was polite and courteous, and did his work installing a new outlet. The whole team was great with scheduling and arrangements.

Review 149 (2023-08-23 - Rating: 5)
Wade was very patient troubleshooting why my a/c was not coming on .He diagnosed the condensation sensor needed to be reset.I have service agreement with Peterman Brothers and my AHS do not use them as contractor.They sent out their contractor out and their diagnoses would be to install a blue tooth system for $1,700.00 and told me to get a second opinion and Iam glad I did.Peterman fixed it for free .I would highly recommend them to anyone that needs Hvac service.Also when you call their office they answer their phones make appointments, and you get a 30 minute call before their arrival .Petermans business practices are the best I have ever dealt with!

Review 150 (2023-05-01 - Rating: 5)
Kevin did a great job doing our AC yearly maintenance as well as answering a ton of my questions about additional work we will eventually need completed. He was very kind and spent time helping understand things! A+++

Review 151 (2022-10-21 - Rating: 5)
Extremely professional and very kind from the first telephone call until work was completed! We would highly recommend Peterman brothers to others! Ours was a very simple service that did not take much time. However, their membership services are well worth the minimal monthly fee!

Review 152 (2021-12-17 - Rating: 5)
The service provided was not only professional but critical to our household. I was throughly impressed with the kindness and professionalism presented while work was being done in our home. Every step of the way we were kept in the loop and very comfortable with the personnel in our home and the work they were doing. All of our concerns were listened to and addressed. We elected to join the Peterman Protection Club and stick with this company and its outstanding staff in the future!

Review 153 (2022-06-15 - Rating: 4)
The service that we received was just fine. The technician was friendly and knowledgeable. I enjoyed my entire experience from scheduling all the way to completion. The reason it did not receive five stars was from the quote that I received. The technician said my blower motor capacitor needs to be replaced. I asked him how much it would cost and he gave me a price of $188. While he was receiving the quote, I searched the part online. The price for the part was $12.. for a job that takes a half hour to complete, I refused to pay a labor rate of $352 an hour.

Review 154 (2023-12-01 - Rating: 5)
Lucas was absolutely amazing and very informative. Fun to have here while he was doing his inspection. He really made you feel like part of the family/team.

Review 155 (2022-04-06 - Rating: 5)
Fabulous experience. Connor was the name of the Peterman plumber that came to our house. He was timely, professional, competent, communicative, efficient, friendly, considerate, and all-around wonderful. The job was done well and at a very fair price. If all Peterman employees are even half as good as Connor then I would still recommend.

Review 156 (2024-04-24 - Rating: 5)
Just had a new ac and furnace installed. Great job and installers were educational and made sure we understood our new equipment .HIGHLY recommend Peterman brothers

Review 157 (2023-01-20 - Rating: 5)
Our water wasn’t draining for a few days, causing back ups - starting at the beginning of the weekend. Tried reaching out to local plumbing comp,, but no luck.Checked to see if Peterman would service, since we’re in martinsville & they were able to schedule for same day!Very grateful for Peterman & specifically tech Connor, for unclogging our house drain.Highly recommend.

Review 158 (2023-12-14 - Rating: 5)
Our experience was great. Diagnosised the problem on Friday and fixed by Tuesday. The work was great. Thank you! We will be using Peterman Brothers again.

Review 159 (2021-09-21 - Rating: 5)
Patrick Vance was great! Very professional and knowledgeable. He kept me informed of what he was checking and finding, leaving me very confident in the work he was doing. I was also very pleased to find that Peterman Brothers actually schedule evening staff to service customer needs after normal business hours.

Review 160 (2023-01-06 - Rating: 5)
Peterman Bros has consistently been the fastest responders in town. Sewage replacement that required digging up the road, and this time a water heater replacement. Courteous and very professional! Wont hesitate to call them if I have another issue.

Review 161 (2023-06-01 - Rating: 5)
Extremely professional and reliable. Their monthly membership, if desired, is affordable and extremely helpful whether it be for personal or rental properties. Membership also offers competitive discounts. Will continue to use Peterman Brothers services for all heating, cooling, and plumbing issues! A must!

Review 162 (2021-12-27 - Rating: 5)
Contact to schedule was easy and they were quick to respond and show up. I received information about the tech prior to his arrival. He was prompt, courteous and professional. Cody took the time to explain things so I could understand and always asked if I had more questions. He gave a thorough diagnosis with options for repair.Would use again!

Review 163 (2022-05-03 - Rating: 5)
Seamless experience from the initial call to Peterman Brothers to the Technician (Erics) arrival to our home. Eric was very professional, timely, and quickly surmised the issue (which was actually much less expensive than anticipated). He had all the required parts for the job in the van, and quickly took care of business. We signed up for the service plan, due in large part to the professionalism displayed throughout our each interaction with Peterman Brothers. Recommend highly.

Review 164 (2024-03-11 - Rating: 5)
Nick arrived on time.He was friendly, very knowledgeable and answered my questions with lots of detail.He represents Peterman Bros. well.

Review 165 (2024-04-15 - Rating: 5)
Grateful for the fast & efficient service. Nice guys with style who knew exactly what I needed at a fair price. Highly recommended ☆☆☆☆☆White Willow

Review 166 (2022-05-16 - Rating: 5)
Your technician, Carson Bristol, was very courteous and professional. He was also friendly and made sure to find out if we had any concerns with our systems. He also made us aware of what he would be doing today. He made the experience pleasant. I would like for him to perform our maintenance next time.

Review 167 (2021-10-21 - Rating: 5)
I recently subscribed to Peterman Brothers Maintenance Program and was really pleased with my initial inspection. Dalton and his trainee arrived on time, did a very thorough job, inside and outside the house. They were very clear when reviewing their findings with me and options for what they found. During the conversation, I found out that their training program is 6-months long, and that the company offers their employees continued learning and certification opportunities, which I think is amazing. Very happy with the service call and after hearing about their employee support, Im even more happy with choosing this company.

Review 168 (2022-01-21 - Rating: 5)
Eric was sent out to help with clogged drains. Got problem handled quickly. Very nice and clean and courteous. Did not make any mess at all for working with clogged drain. Did a great job. Will defiantly recommend and will use for future work.... Thank you for a great job. Hard to find this anymore..

Review 169 (2022-09-07 - Rating: 5)
Today I had the pleasure to meet a/c tech Tyree Beckett. Tyree was on time, explained the service he was providing and asked if I had any questions or concerns. Tyree was polite, professional, and a very good tech. When he completed his work he explained what he completed and said the system was in great operating condition. It was another great experience having Peterman Bothers perform maintenance on my system. Thanks Tyree!

Review 170 (2023-11-01 - Rating: 5)
This is the second time we have used them for repairs and maintenance. The communication is excellent. The technicians are professional, experienced and courteous! The cost is a bit high but you get what you pay for!

Review 171 (2022-10-19 - Rating: 5)
These guys are GREAT!! Excellent service from Oscar and his training partner. Scheduled an appointment. Great customer service, called ahead to let me know they were on their way, arrived on time and was very thorough and explained everything. Very impressed!!!

Review 172 (2024-10-28 - Rating: 5)
My plumbing inspection was very thorough and the issues discovered were explained well. I appreciate the professionalism of the technician, Eric.

Review 173 (2021-11-07 - Rating: 5)
First of all, the woman who answered the phone when I called, Cheyenne, was wonderful. She was professional and personable. Just delightful to talk to and schedule services with. The next person we encountered was Lucas, our technician. He was also professional and personable. He was also incredibly thorough and diligent in finding the root of our water problems and fixing them. And ours was no small task! We had a kitchen faucet issue as well as a leaking pipe problem from an upstairs bathroom. He was amazing, knew his job well, and executed it flawlessly--fixing both of our problems as well as offering us ideas about how to improve our plumbing in general, complete with photos, suggestions, and estimates. We cannot say enough great things about Peterman Brothers. This was not the first time weve called them, and we are gold members. We will definitely continue to use Peterman Brothers as well as spread the word to family, friends, and neighbors that they are well worth hiring for their household needs. Oh, and Lucas needs a raise! LOL!

Review 174 (2022-07-07 - Rating: 5)
Our technician was excellent! Very professional and detailed. He explained and showed me the issues we were having so that I would be able to notice any further issues in the future. I have never had a better experience with a repair.

Review 175 (2022-10-07 - Rating: 5)
Paul Wakefield did an assessment of my concerns in my crawlspace dealing with high humidity and moisture. He spent time explaining the problem and the possible solutions being very upfront about the cost of each one. He also took the time to examine an issue with my furnace and water heater with suggestions for both. I was very impressed with his knowledge and length of time he spent explaining everything. He was as also a good listener and let me explain my concerns. He gave me options to consider. No pressure.

Review 176 (2023-09-19 - Rating: 5)
Jake from Peterman Brothers provided excellent customer service! He was prompt, knowledgeable, and patiently answered every question we had regarding our HVAC system.