Alpine Heating & Air Conditioning

Located in Eugene, Oregon

Address: 4747 W 11th Ave STE D, Eugene, OR 97402, United States

Phone: +1 541-688-0426

Rating: 4.8

Services

Online estimates
On-site services
Language assistance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
Alpine Heating & Air is a fantastic company. Brandy was so accommodating and helpful getting me on the schedule. My furnace stopped working on a 30 degree day and they managed to come out the same day. My tech Justin was prompt, communicative and helpful. He got everything fixed and functional quickly. He double checked the rest of my system before he left. Awesome company. I have been a customer for over 7 years at multiple homes and I will continue to be a loyal customer for Alpine Heating & Air.

Review 2 (2024-10-07 - Rating: 5)
UPDATE: We just had Frank come by and install our custom door to furnace 🤠. He was super quick and respectful. I appreciate youre employees and their handy work. Glad I went with Alpine!Neil and (trainee) Tim did an amazing job for us!! They communicated what they needed to do when they got on site effectively and developed a game plan after I gave them the tour 🙂. Neil / Tim became part of the family for a day as life for us continued to move and they were super respectful to our space, kids chaos, and Dogs! Very focused on task and kept us updated throughout the process. At the end Neil did a final walkthrough (while also training!) and showed us the work and how the system works, the dos and dont. Very informative! Would recommend! Was very happy with service 😎!! Thanks Neil and Tim!!

Review 3 (2024-11-26 - Rating: 5)
The technician was great. He worked hard to get things done efficiently and he explained everything so that I could understand what was being done. At the end of the day I thought the price for service was very fair. I also got service the same day that I called even though I did not buy my system from Alpine years ago. I would recommend them.

Review 4 (2024-10-18 - Rating: 5)
This company is the real deal. From the beginning, their team scheduled an estimate for my project, they promptly got back to me and were able to schedule my project in a very timely manner. The crew showed up on time, had all the materials and tools that they needed to complete the job efficiently. They were kind, knowledgeable, and took the time to explain their goals and task for the day. They cleaned up after themselves and treated my property with respect.It is evident that their management and ownership genuinely care about their employees, their customers, and doing the job properly. I’m extremely impressed and grateful for such an awesome experience. If you read this review, do not hesitate to hire this company for your HVAC needs.

Review 5 (2024-11-21 - Rating: 5)
Jon was helpful, knowledgeable, and professional. He took time to inspect the site, offer suggestions, and answer all our questions about installing a generator. He handled the paperwork efficiently, explaining everything thoroughly. We were very satisfied with the service.

Review 6 (2024-07-04 - Rating: 5)
Andy Kyle was very good and I appreciates him very mych. Andy came to our house to do the estimate to go ductless or maybe gas. I admired his great work and effort as he look around and map out the possible instalations for heating and cooling as we plan to upgrade our house. Andy is also very patient and kind to answer on any questions I have-as I try to learn and understand things that relates to heating and cooling. Totally a 5 star.

Review 7 (2023-11-01 - Rating: 5)
Drew first came out to my 1910 farmhouse house in 2017. I doubt he even remembers the job since it was so long ago! Three other HVAC companies had been out and they wanted to install ductless systems when I wanted a ducted system (to fit with the character of the house). The studs were exposed so it wasn’t a matter of destroying walls. Drew listened to my vision and then got creative. The beams go different directions on the top and bottom floors so he had to really think about the placement of the ducting. He did though, and I appreciated his willingness to problem-solve. I still have his card on my kitchen wall, and I recommend Alpine to everyone that even hints at needing heating or cooling changes done to their home. They installed a gas furnace in my attic and an AC unit outside, plus all the ductwork. I am super happy with the value of the work, the knowledge of the crews, and I won’t forget how Drew helped me get heat into my house when others said it couldn’t be done. Thank you Alpine!

Review 8 (2024-12-27 - Rating: 5)
Hunter came after hours and fixed our problem quickly. So appreciate the fast and friendly service ! Highly recommend. We placed the call at night and he was here in 20 mins.

Review 9 (2024-10-31 - Rating: 5)
Yesterday we had Justin provide an annual maintenance service on our heat pump/furnace and splitter. He was professional, considerate and shared information about what he was doing as the task progressed. We were very impressed with his expertise and also of Alpine Heating and Air Conditioning. Justin emailed the payment invoice with an explanation of findings and also photos of the various parts of the heating/cooling system that were checked and the results. Great company, great service.

Review 10 (2024-10-02 - Rating: 5)
Kevin and his assistant did a terrific job of solving my problem, cleaning the filters and explaining some features of the machine. They were both very respectful of my home, and wearing booties on their shoes, and they were very polite. I will certainly recommend Alpine in the future.

Review 11 (2024-11-05 - Rating: 5)
Ive had Alpine Heating & Air Conditioning service my heat pump for the last couple of years and both times their phone person was wonderful, their technicians were knowledgeable, efficient, neat, and really nice. Great service from start to finish.

Review 12 (2024-12-02 - Rating: 5)
Thank you Alpine Heating &Air Conditioning. Fank and Jackson and whole crew that hooked up our unit. They were extremely professional and courteous and very knowledgeable. If I could leave a ten star rating I would. Thanks again for everything.

Review 13 (2023-11-22 - Rating: 5)
Brandon Franks from Alpine Heating & Air Conditioning is the absolute best technician I have ever the pleasure of being around my home. My appointment wasnt until noon, but he finished his prior job early and made the offer to head out early for service on my 1 year old Furnace and Air Conditioning unit.Brandon was super personable, knew the ins-and-outs of my system, and was able to make a number of very helpful suggestions for possible upgrades down the road! It was definitely worth signing up for annual service with Alpine based on this experience. As long as Alpine keeps Brandon around and happy, Ill be a loyal Customer!

Review 14 (2024-12-05 - Rating: 5)
Jon was great giving the bid for a generator hooked to Natural Gas. He talked about all the places we could set it and what he thought was the best place. Would definitely recommend Alpine for your generator needs.

Review 15 (2024-10-17 - Rating: 5)
I was impressed by the professionalism and quality of work Alpine Heating and Air Conditioning performed at my residence. I would highly recommend them to anyone in the future. Thank you for your teams dedication to deliver excellence.

Review 16 (2024-06-25 - Rating: 5)
Alpine is batting 1000 so far! The team was very quick to schedule an initial consultation meeting and Andy Kyle is great to deal with! He is knowledgeable, friendly, honest, and very careful in considering all details Involved in the upcoming installation. The team has also been very quick to get my project on the schedule. I can’t wait to have a new heating/cooling system in my almost hundred year old house and will happily post pictures when it’s all here!

Review 17 (2024-11-22 - Rating: 5)
Lucas was on time and did a great job. He was courteous and knowledgeable. He was also very thorough. Looking forward to the installation.

Review 18 (2024-07-23 - Rating: 5)
I love this company. They have serviced my central air for years. I just had them completely replace my entire system. Everyone is just so friendly and accommodating . They try to help out whenever they can . For the new system, someone came out and talked to me about financing and options . He explained things so that i could understand what was going on. I will always use this company. Neil and Jodi were great!

Review 19 (2024-09-25 - Rating: 5)
Randy came out to give us a quote and took his time to fully explain and answer all of my silly questions, and was very knowledgeable. He was early and kind when talking to me. Would definitely recommend this company for your heating and cooling needs!

Review 20 (2024-10-22 - Rating: 5)
Everyone at Alpine was so nice, always here on time, very respectful of our needs, and did a great job without causing us any distress. I highly recommend Alpine Heating to everyone. A class act from the bid to the billing. A+++

Review 21 (2024-07-16 - Rating: 5)
Alpine was fantastic and came to my rescue. Shawnna and April in the office were amazing to work with. They found me a time spot to get my central air working. Justin was my technician and he was fantastic. He went above and beyond getting my unit fixed, and was wonderful about asking questions I had!

Review 22 (2024-10-30 - Rating: 5)
Jon has been very helpfull in helping us understand the build process as well as the financing for our new Generac system. Cant wait for the install to be started and then completed! :)

Review 23 (2024-11-01 - Rating: 5)
Great service. I was quoted the service price beforehand. I got a repairman the very same day, at the expected time. He troubleshooted and fixed the problem fast, and detected and fixed sobe additional latent problem.

Review 24 (2024-10-09 - Rating: 5)
My tenant said they were happy with Alpines work doing an annual cleaning and check up of our heat pu. Keith of Alpine Heating was great!It took a very short amount of time and everything was perfect 👌 Good to go.

Review 25 (2024-07-13 - Rating: 5)
Andy from Alpine heating came to my house. He did a thorough job determining my needs. (In this heat, I felt bad about the time he spent in the attic.) He then spent time showing me the options and explaining everything. I was very pleased and feel much better about making this choice, for what is to me a large investment.

Review 26 (2024-12-10 - Rating: 5)
Kevin was professional and was great about keeping the house clean. Seemed thorough, knowledgeable and did his best to investigate all possible solutions.

Review 27 (2024-12-11 - Rating: 5)
Andy was amazing! He was punctual, knowledgeable and friendly. When we do decide to get a ductless heat system we will definitely get ahold of Andy!

Review 28 (2024-08-01 - Rating: 5)
Lucas came to my rental home to give an estimate of replacing a heat pump. He is very professional, knowledgeable, responsible and trustworthy. He patiently explained all the questions and concerns we asked. This will be the 4th heat pump installed by Alpine Heating and Air conditioning. Strongly recommend.

Review 29 (2024-08-04 - Rating: 5)
Drew came in to look at our AC unit over the weekend and was able to provide us some honest advice. he later returned and installed it without issue. Very professional and good at his job.

Review 30 (2024-07-09 - Rating: 5)
Friday evening during a heatwave our heater decides to kick on. After a couple failed attempts at the controller we threw the breaker to the furnace. I sent Alpine a message that evening explaining the trouble, told them it was not an emergency and asked to be scheduled for a technician to come out. Monday morning first thing I get a text from Tom letting me know someone would be here. Today. Not next week. Today.This is my second service with Alpine and I would highly recommend them. Technicians are professional. Shout out to Rachel, spoke to her on the phone. Customer service is excellent, they’re doing that right for sure.

Review 31 (2024-12-17 - Rating: 5)
As usual with Alpine Heating, we had a good experience with our annual HVAC service visit. Arrival within window as scheduled coupled with knowledgeable and efficient service. 👍

Review 32 (2024-07-08 - Rating: 5)
Business was able to make an appointment at a convenient time for me & in a timely manner. Randy contacted me when he was ahead of schedule to see if I was available sooner. We adjusted the time and he was timely in reporting. He was very thorough and professional. Really interested in earning my trust and business. Volunteered to work hard to help me receive incentives, rebates, gov incentives.

Review 33 (2024-07-09 - Rating: 5)
Lucas was amazing, in his knowledge and his desire to be of service (not just sell me a product). My phone call with Cody last week, my first contact, was the same. Home Advisors had suggested three companies. One never called, the second had no suggestions re ways to make this purchase more affordable.Your company had a wealth of information to share, re financing, product and customer use. I learned a lot.

Review 34 (2024-07-24 - Rating: 5)
Just finished a visit with Jon who’s helping us move forward with a Generac whole home backup system. He showed up when promised, was very professional, was understanding of a couple of urgent calls I needed to take, and gave me some great ideas I hadn’t thought of about placement of our generator. Alpine is already a huge cut above the rest.

Review 35 (2024-08-08 - Rating: 5)
Jim from Alpine Heating & Air was at our home today and he went over and beyond what we expected him to do. When you call Alpine be sure and request Jim I assure you that you will be in good hands! He should be an HVAC instructor!!!Thank you again! Gina

Review 36 (2024-12-03 - Rating: 5)
Great experience with Alpine. On time and very polite and knowledgeable. I will be using their services again next year.

Review 37 (2024-08-02 - Rating: 5)
I would highly recommend Alpine heating and air conditioning! They got us scheduled in a timely manner, they communicated costs clearly and up front. They even sent a text when the tech was on his way, including a photo!

Review 38 (2024-10-09 - Rating: 5)
The one year check-up was very thorough. I feel very confident our equipment will run well for a long time - thank you Alpine for taking the time!

Review 39 (2024-11-26 - Rating: 5)
Hunter was very knowledgeable and answered my questions. Trouble shot the system and diagnosed quickly. He made the necessary repairs and my system is back up and running. Thank you Hunter!

Review 40 (2024-11-08 - Rating: 5)
Keith did a great job fixing the issue - all within the cost of a service call.Several follow-up calls later it was clear that the folks at Alpine care about their customers.

Review 41 (2024-09-19 - Rating: 5)
Justin was thorough and informative. I actually learned a lot about the heating and air conditioning. He even showed up early! I was very impressed. Andy was a plethora of knowledge.

Review 42 (2024-03-14 - Rating: 5)
I was impressed with the television ad for Alpine Heating & Cooling and after checking the online reviews, I decided to call for their availability. Thats when my experience was above all previous service providers I had called! The receptionist was very friendly, bubbly, and cheerfully took my call, then promptly scheduled me for the very next day for fireplace service. She recommended Brandon, who I had also noticed in the positive online reviews. Brandon contacted me early and said he was running ahead of schedule and arrived 10 minutes later. He proved to be very knowledgeable and professional as mentioned in the online reviews. We will be using Alpine Heating & Cooling as our preferred vendor going forward for all of our heating and cooling services! We would recommend Brandon especially to all of our friends and those reading this review!

Review 43 (2024-08-23 - Rating: 4)
Jon was very kind and explained everything very well. I wish I had known the kinds of prices they were before I had to set up an appointment. I feel I wasted his time. But, he gave me an idea of what I would eventually like to do and what kinds of options I am looking at.

Review 44 (2024-10-01 - Rating: 5)
Alpine is awesome! Tim and Hunter were incredible! Fast, knowledgable and helpful. Thank you for providing such great service!

Review 45 (2024-08-02 - Rating: 5)
Our heat pump went down during an extreme heat wave as did many others. Alpine Heating & Air Conditioning found a way to squeeze us into their busy schedule within a few days. The other company we had used were two weeks out on their scheduling. Luckily the part needed was on the truck and our heat pump was back up and running in no time! Alpine Heating & Air Conditioning is who we will call again for maintenance and repair of our heat pump.

Review 46 (2024-07-19 - Rating: 5)
Im just writing a review on Alpines energy/comfort advisor Charles, not of any other services. Were gathering facts on new AC & gas furnace or an electric Heat pump. We have a ducted house & ruled out a Ductless system. Charles was on time, gave me text, email & phone notice before he arrived. He looked at our old Bryant AC unit outside and climbed up our attic above the garage to check out the AC & heating units. He identified our old AC as a 3 ton unit, a little large for our 1442 SF house. Said our duct system was very good. He took off his shoes to measure our rooms, took note of vents, high vaulted ceiling, number of windows. A couple of days later he emailed an estimate of the new Lennox AC & gas furnace with new thermostat. After that I asked for an estimate for a Heat Pump & the next day he called/emailed me the estimate. Charles was polite, professional, and friendly; been in this business for 20 yrs., a very good rep of this company!

Review 47 (2024-10-09 - Rating: 5)
Tim did an excellent job of tracking down my gas stove problems. He is a pleasure to work with and shows a dedication to both his employer and the quality of his work.

Review 48 (2024-12-03 - Rating: 4)
This place seems professional and prompt. Although they dont have any loaner space heaters for us right away, while we wait for parts to arrive, we appreciate them taking the time to clarify and correct the issues with our heat pump.

Review 49 (2024-08-02 - Rating: 4)
Brandon did a great job. Had an open spot earlier than what was scheduled. Figured it out quickly and had the part on his truck and installed and good to go.

Review 50 (2024-12-12 - Rating: 5)
Alpine heating was on time very polite very knowledgeable for what I needed for my home size I recommend them to anybody that needs a heater or air conditioning.

Review 51 (2024-07-08 - Rating: 5)
Brandon from Alpine Heating and Air Conditioning was AMAZING!!! He was very professional and explained everything he was doing and why. I would recommend Brandon from Alpine to everyone!!!! Thank you again for the great work you did for me and my dog Hunter Brandon!!! Now I know he will be safe and cool during the day!!!😊

Review 52 (2024-06-18 - Rating: 5)
I would wholeheartedly recommend Alpine to anyone that is looking to get a ductless mini-split installed in their home. From start to finish their whole team was so professional and very easy to work with. On the sales end Andy came out to review our needs and worked with us to find the right unit to fit our needs and worked with us to give us very competitive pricing. I wish I could remember the name of the woman I spoke to on the phone that set up the install appointment. She was also very courteous and professional and made sure what I should expect when the technicians came out for the install. I also cannot say enough about our installers, Frank and Dalton. Before starting they gave us a walkthrough of everything they were going to do and the install went very smoothly and quick.Thanks again Alpine Heating and Air Conditioning.

Review 53 (2024-08-05 - Rating: 5)
John was wonderful explaining the process to us and helping us decide how to go about this. Very easy to talk to, so getting questions ( even my dumb ones🥺!) answered was great! Looking forward to getting it installed! Thank you! Shari James

Review 54 (2024-08-05 - Rating: 5)
Alpine Heating & Air Conditioning was very professional and did their work very well. The electrical crew was very good and the electrical superintendent Sean Quinlan was excellent, responsive, and answered all my questions. An additional gas valve near the Generac unit was requested by the Creswell city inspector, and Alpine got it installed as quickly as possible to complete the permitting process. I’m very pleased.

Review 55 (2024-10-28 - Rating: 5)
Randy was great he explained my options and the differences of each. I highly reccommend Alpine heating and air.

Review 56 (2024-09-11 - Rating: 5)
Our technician showed up on time, communicated in advance, was knowledgeable and cheerful. He got our air conditioner working and I would be happy to have him assist in the future.

Review 57 (2024-06-30 - Rating: 5)
Frank Lopez of Alpine Heating moved my heat pump from one location to another. It was not exactly the job he came expecting to do as my place, which is under construction, has changed since the initial consultation. He quickly came up with an alternate plan. I appreciate his flexibility. Frank is knowledgeable, courteous and conscientious.Thanks to him and Alpine Heating!

Review 58 (2024-07-21 - Rating: 5)
Michael was just fantastic--he got our AC all repaired for us and we feel so fortunate that we can sleep tonight finally. The heat was getting to us. We really appreciate your after hours service and great technical knowledge!!

Review 59 (2024-06-11 - Rating: 5)
Alpine was great. We used a member discount program which apparently doesn’t work for “new construction“ but since we had already taken possession of our house, we thought that would be fine. Caused some hiccups, but Alpine was the one shining star in that whole process. The system works great, does everything we wanted, and it’s probably nicer than we needed but at a price we could definitely afford.you just can’t go wrong choosing Alpine. Don’t waste time anywhere else, go with Alpine.

Review 60 (2024-07-31 - Rating: 5)
Justin did a fine job - came early after a call, seemed to know the equipment & found an issue-had the part to fix it. Very happy.

Review 61 (2024-04-18 - Rating: 5)
I had the privilege of working with Andy Kyle from Alpine Heating and Air Conditioning. He came to give me a quote for adding air conditioning today to my existing furnace. I am very impressed with his professionalism and attention to details. He is knowledgeable and thorough.I am excited to work with install team they get here.5 Stars!

Review 62 (2024-07-11 - Rating: 5)
The process with installation of our heating and air-conditioning system was handled skillfully by an Alpine team of focused and dedicated technicians and office administrators. It was worth every penny and every ounce of effort. It’s saving our lives with this intense heat (we have medical conditions that have dramatic responses to heat). The system is user-friendly, quiet, effective, and responsive. We’re lovin’ it and are grateful for the end to end service and attention we’ve received.

Review 63 (2023-11-25 - Rating: 5)
Alpine Heating And Air did an outstanding job from start to finish. Alpine made sure the product was correct for our needs and thier pricing was more than fair. There were no surprise fees. Everyone at Alpine were very responsive and kept us informedalong the way. All members of the Alpine team treated us with respect and made us feel they valued us as a customer. The techs did an outstanding job of installing both the air conditioning and heating system. They were mindful of the household as they worked, and they cleaned up after themselves never leaving a mess.Alpine kept every promise they made. We even received a thank you card in the mail after the job was completed. We couldnt be happier with the outcome. This is my first time giving a review on a company. I highly recommend them to anybody who needs air conditioning or heating. They can be trusted to do the job right. They are the best in my book!

Review 64 (2024-08-10 - Rating: 5)
Professional and friendly. Jon knew what he was doing, listened to me, and answered every question I had. I had a great experience. I would not hesitate to recommend them.

Review 65 (2024-08-14 - Rating: 5)
Very polite. They came in and serviced our heat pump. Explained what they were doing as they were doing it. Very impressed with their customer service and would recommend them.

Review 66 (2024-08-08 - Rating: 5)
The salesman was very good and knowledgeable he pointed me in the right direction and how to proceed with my issue. I’d use him again and will tell my neighbors how good they were. I will no longer go with Marshalls

Review 67 (2023-11-15 - Rating: 5)
Micheal from Alpine & Air Conditioning came out to fix our Split System and he did a great job getting it to run properly and taught me how to use the remote.We highly recommend them for all your Heating & Air Conditioning needs.

Review 68 (2024-08-02 - Rating: 5)
Our 20 year old air conditioning heat pump went out during one of this summers heat spells. Drew let us know he was on the way and arrived right on time. The problem required a more complicated fix than originally thought. Drew stuck with it and checked and rechecked until it was up and running. Highly recommend Alpine and Drew.

Review 69 (2024-07-03 - Rating: 5)
Very personable service person cleaned my heat pump inside and outside. He was patient and informative with hints to keep my heat pump in good repair. I signed up for a return visit next year. Great job!

Review 70 (2024-07-12 - Rating: 5)
Brandon was awesome! I was contacted prior to arrival. He was friendly and professional. He walked me through my issues and got everything done quickly. Great experience!

Review 71 (2024-04-05 - Rating: 5)
Had a Carrier system I wanted a smart thermostat installed on. I couldnt figure it out myself, and couldnt find any other service provider in town who was willing to help. Ultimately, Alpine wasnt able to help either but Brandon (my technician) spent the time looking into it, explaining why it wouldnt work, showing me resources, and even reaching out to some colleagues of his to make sure I had as much information as possible. I was billed a reasonable amount for the time and felt they did a great job with a tricky problem.

Review 72 (2024-12-07 - Rating: 5)
Lucas was very courteous, knowledgeable, and professional. He helped educate us in the process.

Review 73 (2024-02-28 - Rating: 5)
Eddie and Michael did a great job on our new system. When my husband had certain concerns about the placement of the furnace, Eddie made sure his concerns were addressed and made sure the placement was perfect. We appreciated his patience and doing a really great job. Our home is nice and warm and the new LED touch screen thermostat looks great on the wall. Eddie showed me how to use it and helped me connect it to our wifi network. Thanks to Eddie and Michael for a job well done.

Review 74 (2024-12-06 - Rating: 5)
My technician, Jim, was on time, friendly and very knowledgeable. I highly recommend Alpine Heating & Air Conditioning.

Review 75 (2024-04-04 - Rating: 5)
I cant sing the praises of this place enough. A couple of years ago issues were found with our ducting (home inspector didnt do a good job) so we had Alpine come out. Turns out our whole system needed an upgrade as it was almost as old as my youngest child. They routinely service my system and today when I called because it wouldnt turn on they got someone out on the same day to look at it. They are kind, courteous and professional. If you are needing this type of work, dont hesitate to call them!

Review 76 (2024-11-12 - Rating: 5)
John G was here to look things over and give me a quote. Very nice guy and really explained the quote, parts to the project and pricing.

Review 77 (2024-12-05 - Rating: 5)
Keith was our tech. He was very personable went right work getting our heat pump working again. Thank you

Review 78 (2024-07-29 - Rating: 5)
Lucas was prompt and wax good about explaining the process of getting a heat pump that meets my needs. He explained things to me as an intelligent human being.

Review 79 (2024-07-31 - Rating: 5)
Tim did an excellent job and we certainly plan on using Alpine again for our heating and cooling systems.

Review 80 (2024-06-18 - Rating: 5)
Jon provided a very good overview as well as details about the power generator world for the novice. He walked through the steps and estimated time frames. No pressures sales pitch. Very impressed.

Review 81 (2024-11-27 - Rating: 5)
Very good experience. The rep was super knowledgeable and thorough. Enjoyed the meeting.

Review 82 (2024-05-22 - Rating: 5)
A pleasure to meet Jon Giffin at our home today for a home backup generator estimate! Jon was prompt, very personable, extremely knowledgeable, and the entire experience was professional and excellent. We had a written estimate later that day. From my first call to Alpine I was greeted with friendliness, interest, and expeditious scheduling. Great job, guys!

Review 83 (2024-10-24 - Rating: 5)
Very friendly and professional, they arrived earlier than expected and had the parts needed to resolve my problem. Also they didnt try to sell me anything i didnt need.

Review 84 (2024-10-05 - Rating: 4)
We are happy with the work that was done, our system is running a lot more efficiently. The only thing that I dont like is that our panel got cracked somehow while they worked on our unit inside our house.

Review 85 (2024-08-02 - Rating: 5)
The technician who fixed our AC unit, Jim, was great! He thoroughly explained everything he did. Would definitely call Alpine Heating & AC for any future problems.

Review 86 (2022-09-28 - Rating: 5)
Recently, I visited Alpine HVAC facility in Eugene located on West 11th Street.What a nice surprise to meet with some of the staff; they’re all very friendly and knowledgeable.I put them on the “spot” with very vague questions about repairs and replacement of our HVAC system. As a team they have the knowledge and expertise to do the job. They are up front and kind, though honest about answering questions; they have my confidence and trust to do the job correctly.Costco referred Alpine Heating & Air Condition through the Costco Wholesale Savings flyer, October 2022.

Review 87 (2024-04-08 - Rating: 5)
Brandon did a GREAT job! He was courteous, explained why the repair/replacement of part was needed and was thorough. I would definitely recommend Alpine to my friends. Thanks Alpine Heating

Review 88 (2024-08-03 - Rating: 5)
I was very pleased with our service we recently received, they came quick and fixed our ac. Thank you Alpine! We will be using them to also install a tri-fuel generator in the future.

Review 89 (2024-09-10 - Rating: 5)
Drew is super nice and very knowledgeable but we belive Alpines prices are too high for our needs

Review 90 (2024-12-04 - Rating: 5)
Andy met with me today! He communicated well and had an awesome dialogue with me discussing solutions to a substantial problem.

Review 91 (2024-08-09 - Rating: 5)
Michael was our technician today. He was very friendly, knowledgeable and took care of our problem with our ductless a/c same day! Many thanks!!!

Review 92 (2024-11-14 - Rating: 5)
Drew was very friendly and made me feel comfortable while discussing this significant decision.

Review 93 (2024-04-05 - Rating: 5)
With utter nerve, my furnace had the temerity to stop working at 5:30 am when it was a balmy 35 degrees outside. After checking all the obvious fixes, I contacted Alpine who arrived about two hours later. They diagnosed the problem and got it working after about 90 minutes. These guys were friendly and had great advice. Excellent work!

Review 94 (2024-02-21 - Rating: 5)
Wow! We are very happy with the service we received on our fireplace from Brandon. He was friendly, informative, and quickly found the reason our fireplace wasnt igniting. We had originally gone with another local business, but their technician came out and said that we needed to replace our gas valve. The company quoted us $1,200, which we knew was absurd. When I questioned the cost, the service manager tried to argue with us until I told her that we have a son in HVAC, and we know the estimate they gave us was way overpriced. After that, she said that she realized they quoted us incorrectly and then told us it would be $800 on top of the $200 we already paid. After this, I didnt feel like I could trust this company and decided to look elsewhere. Thankfully, we called Alpine! Brandon was very honest, and he figured out the issue right away. We didnt need to replace anything, and he saved us hundreds of dollars. Thank you, Brandon! We will definitely turn to Alpine for all of our future fireplace and HVAC needs.

Review 95 (2024-12-10 - Rating: 5)
Andy was great went over everything abd explained what and how things work and best unit to put in my house ,it was great thank you

Review 96 (2024-10-29 - Rating: 5)
On time and very good communication with Hunter. Im happy I chose Alpine. Liked the cost too.

Review 97 (2024-12-19 - Rating: 5)
I was really impressed with Lucas. He was personable, quite thorough and very knowledgeable.

Review 98 (2024-06-24 - Rating: 5)
He was good at explaining what was going on and had the parts on hand. He also caught something that would be likely going out this summer when they are at their busiest to save a future visit. Wish I remmebered his name, he had a good personality.

Review 99 (2024-11-18 - Rating: 5)
Cade is thorough at his workand has a polite, sweet disposition. Please keep him, Drew!

Review 100 (2024-07-24 - Rating: 5)
Jon was very attentive and knowledgeable regarding purchasing new heat pump with rebates being offered! Jon Went out of his way with Great Customer Service😁

Review 101 (2024-04-03 - Rating: 5)
Jim worked hard to make sure our system is working well. I appreciated the ease and communication given by the scheduling and billing department. We are long-time Beymer customers that moved to Alpine. I am very satisfied with our experience.

Review 102 (2024-04-19 - Rating: 5)
I am 110 miles from the work site. The estimator, installer, electrician all worked around my schedule. I wasnt able to get the project right away and they extended the quote with a phone call.The experience was great. Very professional.

Review 103 (2024-12-16 - Rating: 5)
Tyler did a great job, very informative, on time and provided options with service plans. Thank you.

Review 104 (2023-11-29 - Rating: 5)
Brandon Franks was prompt and efficient. He did an awesome job of checking, cleaning and explaining maintenance of our Mitsubishi mini splits. He also told me about the yearly insurance maintenance plan. I would absolutely call Alpine for any issues regarding the Mini Splits heating or cooling. Thank you for sending a well-trained and competent technician. He left everything spotless.Victoria Formosa

Review 105 (2024-12-09 - Rating: 5)
John was polite and knowledgeable. He explained everything very clearly, and answered all our questions.

Review 106 (2024-05-06 - Rating: 5)
Heat pump stopped, just went dead. i called it in as non-emergency on Sunday. Tech Daniel arrived Monday morning. He knew his stuff and had it diagnosed in about 15 minutes. We were up and running in less than 2 hours. Great work!!!

Review 107 (2024-02-07 - Rating: 5)
I cannot express enough gratitude for the exceptional service provided by Brandon from Alpine Heating & Air Conditioning. From the moment he arrived, it was evident that Brandons dedication to his craft was unparalleled. Not only did he show up promptly, but he also meticulously assessed the issue at hand, demonstrating a level of expertise that surpassed my expectations. Unlike previous experiences with technicians from other companies, Brandons thoroughness and attention to detail led him to identify and resolve the problem swiftly and effectively.What truly sets Brandon apart is not only his technical proficiency but also his professionalism and personable demeanor. Despite the complexity of the task, Brandon approached the situation with confidence and a reassuring presence, instantly putting me at ease. His commitment to excellence is evident in every aspect of his work, and it is clear that he takes great pride in delivering exceptional service to his customers.Brandons dedication to his craft is truly commendable, and it is evident that he is driven by a genuine passion for what he does. It is without hesitation that I highly recommend Brandon and Alpine Heating & Air Conditioning to anyone in need of HVAC services. Thank you, Brandon, for your outstanding work and for going above and beyond to ensure that my gas fireplace was repaired! PS: Also, want to say Thank you to the front desk person that was so friendly and empathized with the issue I was dealing with and went out of her way to get me this appointment despite our area still recovering from a massive recent ice storm!Kelli Tinker

Review 108 (2024-01-23 - Rating: 5)
The kind and helpful staff at Alpine made the potentially stressful prospect of replacing a heat pump much easier. Our technician Randy was so helpful and knowledgeable and was able to save us a lot of money through this knowledge. Highly recommend!

Review 109 (2024-07-11 - Rating: 5)
Easy to work with, efficient, respectful and very cost effective. Love my central air conditioner especially during the triple digit heat.

Review 110 (2024-09-09 - Rating: 5)
Brian came by to take a look at my AC/heating and was very friendly, and explained everything he was looking for clearly. Great service!

Review 111 (2023-12-13 - Rating: 5)
We worked with Alpine to install a heat pump unit. From beginning to end Alpine reps were professional in their communication and workmanship. Alpine helped with applying for and receiving federal subsidies that went towards the cost of the project. This was a big help to us financially. I would highly recommend this company.

Review 112 (2023-12-04 - Rating: 5)
Alpine staff is professional, dependable and skilled. Serviceperson was able to diagnose our issue within a short period of time. Although the problem was too great to solve at the moment he was able to temporarily resolve it until a permanent solution could be achieved.He explained fully, was patient and answered all questions to our satisfaction.We highly recommend Alpine!

Review 113 (2023-12-07 - Rating: 5)
Michael did a great job of thoroughly checking all systems of the heat pump! He was very considerate, took his shoes off in the house, and brainstormed with me on all my options for repair. Great experience!Later, when Silas installed the new unit, the inspector agreed, It was a beautiful installation!

Review 114 (2024-04-17 - Rating: 5)
My system was installed a year ago. Had my first maintenance yesterday. My technician, Neal Wilson was a total pro! Friendly, knowledgeable and quick. Had a sound show up today from my system and he made time in his day to come out and take care of it. Couldn’t be happier. Thanks Neal!

Review 115 (2023-12-17 - Rating: 4)
Got a 3 unit ductless plus heat pump installed. Installation went well, everyone from there really seem to know their stuff. Other contractors and roofers have commented that their work was well done. They had no issues working with Ewebs excellent loan program. Only problem is actual heating temperature seems very inconsistent and had to pay a lot for just for a quick check, and prices for additional work are a little high. But zero issues with the quality of work

Review 116 (2023-08-09 - Rating: 5)
I am thrilled to share my outstanding experience with Alpine Heating and Air Conditioning. Their teams friendly and approachable demeanor instantly put me at ease, making the entire process enjoyable. They always arrived at my house ready to deliver exceptional service.Alpine Heating and Air Conditionings dedication to great work ethic was evident in the meticulous attention they paid to my air conditioning system. Their expertise and attention to detail truly shone through in their craft. What truly stands out is their commitment to delivering exceptional customer service.Not only did they provide excellent service, but Alpine Heating and Air Conditioning also demonstrated remarkable dedication in helping my family choose the right air conditioning unit. Their knowledge and guidance ensured that we made an informed decision that perfectly suited our needs. Their timely and clear communication throughout the process made it a breeze to stay informed and involved.When unexpected challenges arose, Alpine Heating and Air Conditioning went above and beyond. They tackled issues promptly and efficiently, ensuring my air conditioning was up and running without delay. Their dedication to resolving problems swiftly speaks volumes about their professionalism and commitment to customer satisfaction.Without reservation, I wholeheartedly recommend Alpine Heating and Air Conditioning to anyone seeking top-tier air conditioning services. Their friendly demeanor, punctuality, impeccable work ethic, willingness to go the extra mile, and dedication to finding the right solution make them a standout choice. Choosing Alpine Heating and Air Conditioning means choosing excellence in air conditioning service.

Review 117 (2024-04-24 - Rating: 5)
Neil just now finished servicing 33 individual units at The Tate Condominium. Having all 33 individual owners being so pleased with his attention to detail, his courtesy,, his flexibility with different schedules was nothing short of amazing. And this is his second year of doing such a fabulous job!Thanks for having him available

Review 118 (2024-11-15 - Rating: 5)
Justin arrived promptly and was very efficient and helpful in finding our problem and how to address it.

Review 119 (2023-11-29 - Rating: 5)
Alpine recently installed my new Ductless HVAC for my rental. Randy in sales was awesome and persistent to find me the best tax breaks and Brian, manager, resolved a small issue that I had. They both listened with compassion and patience. Installation was quick, painless and professional. I highly recommend Alpine!

Review 120 (2024-03-21 - Rating: 5)
The technician was very effective with our system and walked my wife through the temperature controls carefully. We appreciated that since the thermostat was so complex to our new system. Thank you for excellent service! Dr Turner🚀

Review 121 (2023-11-14 - Rating: 5)
Daniel was wonderful. He was very through checking out our older system and made sure the tenants in the house understood the vent system so they will continue to help keep it functioning well.After he was already done he noticed something odd and retraced all his steps to make sure every thing is working right and stuck around for a bit to reassure our tenant as well.

Review 122 (2023-05-01 - Rating: 5)
First off I was extremely impressed by the responsiveness of the team. I never once had an issue getting information and I was always informed on the progress at every step. The installing team was respectful and flexible working around my schedule and two large dogs. They also went above and beyond to update a few extra things that had nothing to do with the installation process. Not only that but they were quick and efficient getting done earlier than planned.Every person from this company was a pleasure to talk to and something that I thought would be stress inducing became so much easier with their help. I thoroughly enjoyed my experience with Alpine heating and air and would highly recommend them to anyone!!

Review 123 (2023-04-28 - Rating: 5)
All went quite well. At first I couldn’t connect to my Nest thermostat but a couple days later it suddenly started connecting. Not sure what happened there but it does seem to be working now and the temperature in the house seems to be maintained much better than under the old system - both for heat and today the AC has kicked in and is working much better than the old tired system. Delighted with the results.Sorry I did not catch the email bill you sent me but after receiving a call from your office I put a Cheque for the entire amount in the post yesterday. You should receive it soon.Again, delighted with the work done and doubly delighted with the installers you sent here; they not only were able to explain to me how the new installations work but also why they work better. I’m finding I really don’t need to be constantly adjusting the thermostat like I was doing with the old equipment.Also the guys who worked here on the installation were just very nice guys and I come away feeling very good about it all. (Which is not always the way I feel after spending that amount of money😬). But the results have made me glad I had it replaced rather than repaired.Thank you for a job well done.Ken

Review 124 (2024-01-03 - Rating: 5)
Wow! What great customer service. Thorough, polite, and professional. Brandon F came to the property and quickly assessed and repaired our HVAC system. It’s refreshing to do business with a company that employs such experienced and knowledgeable technicians. Highly recommend!

Review 125 (2024-10-18 - Rating: 5)
Very friendly and knowledgeable service tech. Did a great job cleaning and servicing my units.

Review 126 (2022-10-04 - Rating: 5)
Great service! They were able to come out the earliest time I had available to fix my issue. Brandon was early, professional, and did a great job. A really nice guy! The system seems to work better than ever. Alpine with consistently great workers and service.

Review 127 (2024-10-30 - Rating: 5)
Great service! Justin was friendly, professional, and quick. Thanks so much!

Review 128 (2024-01-10 - Rating: 5)
Mark was great. He was thorough and very clear about what we might expect not.with regards to benefits. He clearly explained gas v electric. It appeared he did a complete inspection. We look forward to seeing the bid. We feel we have a clear idea and the facts that will be necessary to make our decision promptly.

Review 129 (2024-05-21 - Rating: 5)
We were very impressed with his knowledge of the product and how to make sure the correct units were going in each location. Represents your company well. Very pleasant to talk to.

Review 130 (2023-11-28 - Rating: 5)
Brandon is a terrific asset to Alpine. He is friendly, efficient and got along well with my big dog. He fixed the problem that I’ve been having, and hopefully it will stay fixed. He made no promises, and said that if it goes out again, it’ll be fixed. He also sold me on a maintenance plan that I’ve wanted for a while. Thanks, Brandon!

Review 131 (2023-09-28 - Rating: 5)
Just want to say Alpine Heating my #1 all time favorite people to work with. Our HVAC was contaminated by an unknown sewage leak, in our very tight crawlspace under our house. I could not get anyone to return a call when looking for someone to come replace the ducting after the restoration company had dismantled them to do the clean out of the leak.Then here comes Holly, she listen to what my problem was and assured me that it would be alright, she would send some one over to assess the damage and give me a bid.In walks Andy (aka sales rep). My savior, Andy gave us several options and even took the time to really look at the whole house(even crawling under it getting into the bones of it) and see what needed done and even make some efficient changes. Later my husband had more questions, Andy made time on a Saturday just to come sit on our porch with ice tea answering all his questions honestly.That made quite and impression on us! So we bought the whole system that Andy recommended.Frank and Dalton both amazing young men came and installed our new heating and cooling system. Four of the hottest days of the summer they spent in our 103 yr old house. One in the Attic the other in the VERY tight crawlspace. The were on time and respectful of my husbands work from home. They were great.Electricians the whole group was also wonderful.Rachael in the business office also great lady to work with. To top it off I received a handwritten note to thank us for doing business with them by the owner Andrew Hatch, pretty good customer service.I would highly recommend this company to anyone needing HVAC or Electrical issues, they are the real deal. A#1!

Review 132 (2023-12-07 - Rating: 5)
Drew was the tech that came out to service our heat pump and furnace.He spent quality time inspecting and cleaning the units. He explained and showed me what he was doing.Alpine has gone through a few buy outs or merging with other companies.The service was o.k. before.( not Alpine) I never had the same tech come out. And nobody was as thorough. They were in and out.Alpine is doing it right if all the service people are like Drew.

Review 133 (2023-11-01 - Rating: 5)
Alpine was nice and courteous but more importantly he found the problem and was upfront with us. We went to Alpine after going with another company who had to come out twice and then all they wanted to do was upsell to us. Alpine was a whole different experience. He actually worked on the problem! He was fast and he was innovative and smart. We are very happy that he did what was needed and didn’t try to get us to just buy a whole new system over something that didn’t warrant that.

Review 134 (2024-06-22 - Rating: 5)
I appreciate this company. They were quick to respond and send help. Brandon dig a great (and difficult) job to unplug my dryer duct & vent!

Review 135 (2024-05-10 - Rating: 5)
Dustin was very patient and waited for me to wrap up other trade communications before I could take the time to go over vent placement. Overall Alpine has taken great care in the planning and scheduling process.

Review 136 (2023-07-31 - Rating: 5)
Our outside unit stopped working, and we werent particularly happy with another company we had used in the past so we decided to give Alpine a try. Brandon came to the home as scheduled, and was able to identify the issue right away (rats chewed through wiring and short circuited the fuse). He explained the issue really well, and replaced the wire in the crawl space expeditiously. Highly recommend.

Review 137 (2024-07-08 - Rating: 5)
Tim was great.Came out on Saturdayand had our AC going in 10 minutes.It was at the start of the heat wave so we were very appreciative.

Review 138 (2022-11-15 - Rating: 5)
I called alpine this morning as waking up at 4am to burning wire smell was scary. I was told they could get me in today. Got the appointment set. TIM Anderson was my tech and I was at work he came out looked at my unit. Called me and told me what was wrong the price and was very polite and professional. Got my approval Got the work done in a timely manner called me with the exact price he quoted me and took my payment. Very awesome work. I can honestly say alpine and Tim were awesome making sure my households heating source was repaired today. Thank you

Review 139 (2023-08-04 - Rating: 5)
Amazing!Brandon arrived cheerful and ready to work. He was very careful with my very old a/c and newer furnace, while clearly explaining the process. He thoroughly cleaned the equipment and work area while respectfully answering my frequent questions.Thank you for the good advice and pleasant experience!

Review 140 (2024-04-24 - Rating: 5)
Brandon came by to service our A/C unit at my company. He was personable, good demeanor and addressed my concerns. I felt well taken care of. Good job!!!! CP

Review 141 (2022-11-03 - Rating: 5)
Alpine was great to work with. My home advisor Andy was top notch. He did a fantastic job customizing our new HVAC system to the needs of our house. We got several options and he didn’t try to push a high-end system that we didn’t need. Installation was done in one day. The crew was fast and professional. I would recommend for your heating needs!

Review 142 (2024-07-07 - Rating: 5)
Prompt and well organized. Explained everything they were going to do and answered any questions I had. Definitely will recommend Apline to friends.

Review 143 (2024-04-05 - Rating: 5)
Randy with Alpine Heating was super thorough, friendly and considerate. His assigned my needs and made the perfect product recommendations. These guys are great.

Review 144 (2024-01-05 - Rating: 5)
Andy was very kind, professional, and knowledgeable. He worked quickly to look at our needs and said he’d give us an estimate same day if possible. Definitely look forward to the possibility of working with this company.

Review 145 (2023-04-04 - Rating: 5)
Brandon did an excellent job troubleshooting and fixing the issue with our HVAC system. He provided helpful information about how to prevent potential further issues with our unit. Excellent customer service. Alpine is affordable and has great staff. AA+ rating and highly recommended.

Review 146 (2024-01-14 - Rating: 5)
Alpine after-hours emergency service technician, Neil, was incredibly helpful during the current cold snap/ice storm. We had questions about some weird behavior with our mini-split system. Neil answered those questions, then provided some great support after I decided to run our backup ducted furnace system. Despite being extremely busy during the bad weather, he returned my calls promptly and took the time to give clear explanations.

Review 147 (2024-01-11 - Rating: 5)
Excellent. They immediately confirmed appointment by email. They emailed when the technician was 30 minutes away. Mark was professional, very thorough and answered our questions. I do not know if we will go with their product, but it wouldn’t be because of Mark. You can be proud of him as your employee.

Review 148 (2024-05-21 - Rating: 5)
They were prompt, professional and provided exactly what they said they would in the estimate. We had a really good experience with Alpine on three separate projects.

Review 149 (2024-05-16 - Rating: 5)
Our Coleman Mach basement unit quit in our motorhome. No repairs available except thru an RV dealer. APLINE was able to help us and rebuild it for us and did an exceptional job. Cost was more than ha.f of the price the RV dealer quoted us. They had great customer service, the techs were pleasant and kept us informed of appointments. We would definitely use a d reco e d them again.

Review 150 (2024-04-04 - Rating: 5)
Very professional and took the time to get an accurate placing of where our system could go. Alpine heating and air conditioning was great and also spent time to explain everything to us.

Review 151 (2023-03-09 - Rating: 5)
We recently had a complete install of a ducted heat pump by Alpine Heating & Air Conditioning, and without a doubt it was one of the best investments we could have made in our home. (And when I say complete, it was complete! We had to have duct work put in, a furnace, the compressor, the whole system!) We felt confident making this investment with Alpine Heating & Air Conditioning because every experience we had interacting with their team was above and beyond. They answered our many questions, walked us through the process, provided options to meet our needs (especially with the funky layout of our house), got our service scheduled and completed quickly, and used high quality products. We had a few days when we thought that we had to deviate from our original proposal due to the space in our attic and the owner of the company personally came out to look at our options. He found a way to make it work.As a woman, I pay attention to when service providers talk to me or my husband. Everyone that came out to our house talked to both of us equally and checked in with both of us to make sure we were happy and had our questions answered.Even though our service has recently been completed, I have already recommend Alpine Heating & Air Conditioning to my friends and family.10/10 - Would choose again without a second thought!

Review 152 (2024-07-19 - Rating: 5)
Daniel did a great job! Very nice,personable young man! Very good service from Daniel and Alpine!

Review 153 (2024-06-17 - Rating: 5)
Charles did a great job of assessing my needs and took me through step by step what options were available for size and placement of the components.

Review 154 (2024-01-17 - Rating: 5)
They came in a storm to get my heater fixed ordered the parts needed and will install Friday. I will always call them for any future service calls. I feel they are exceptional on taking care of our community when in need.Thank you

Review 155 (2023-10-13 - Rating: 5)
Frank and Dalton were exceptional. Consistently professional, friendly and efficient. They kept us informed every step of the way, answered our questions and oriented us to the new system. They are great representatives of Alpine.

Review 156 (2023-12-13 - Rating: 4)
The technician that Alpine sent out to do a service call did an excellent job for me. He found problems others missed all these years. I hope that Alpine gives him an increase in salary, and that he does not retire anytime soon.

Review 157 (2024-05-17 - Rating: 5)
The technicians at Alpine were knowledgeable, courteous, and prompt. Their main office was easy to work with and their bid was the lowest.

Review 158 (2022-07-30 - Rating: 5)
I was able to schedule an appointment within a couple of days despite the heatwave! Brandon arrived on time, was courteous and personable; he diagnosed the problem, ordered the replacement part and said he would do his best to have it installed next week. He also replaced my old filter, and advised me on better options (greener and longer-lasting) when purchasing future filters. Great job!

Review 159 (2022-11-10 - Rating: 5)
They were great. I especially appreciate Tom Davis for helping me out when the system needed adjustment. There were some issues at the end and Alpine was very quick to address them, so that the installation could be completed, with everything perfect.Drew was helpful, as was Cody in handling the paperwork regarding Energy Trust, and passing inspection.

Review 160 (2024-02-20 - Rating: 5)
My system is amazing!!! The crews that worked here were kind, respectful, and knowledgeable. They answered my questions and trained me on how to use the remote. They went above and beyond in cleaning up too.

Review 161 (2022-08-24 - Rating: 5)
Called last week to schedule and were relatively available given the time year. The lady at the office was extremely pleasant and personable to speak to. Brandon was our field technician and he did an amazing job. Very friendly and thorough! Our AC is back on and with notes on why it might have issues at a later point! Overall a great experience and I would highly recommend them to anyone, and this was in Cottage Grove so they do service up here 😊

Review 162 (2024-08-01 - Rating: 5)
The furnace was acting like it was corroding up at the pilot light, but after Tim looked at the problem, the furnace started working properly, and has not acted up anymore. He didn’t have to fix anything on the furnace. Was very prompt about getting here to check the furnace for a problem. Great company to deal with.

Review 163 (2023-08-02 - Rating: 5)
Didn’t have to schedule too far out- even during busy season. The tech that came out (Neil) was absolutely awesome. He was nice and professional- but most importantly he didn’t make me feel like an idiot for my lack of hvac knowledge. Everyone I have spoken with from Alpine has been great.

Review 164 (2024-12-06 - Rating: 5)
Alpine did an excellent job with EV Charge installation. I didn’t know much about this, so I had three electric companies come out and give estimates for installation. Alpine’s Estimate was extremely competitive and very affordable. They were really easy to work with the entire time and clearly experienced at what they do. The job was done in a few short hours, looked great, left no mess, and everything was taken care of to use the charger immediately. It was also under warranty, and permit. They did such a good job and felt so trustworthy throughout the entire process that I am going to start using them for HVAC maintenance as well.

Review 165 (2024-12-24 - Rating: 5)
Cade was great, friendly and pleasantHe came out to do a routinemaintenance on our HVAC and furnace while inspecting our HVAC he noticed our capacitor needed replaced he was very fast and efficient. I will be using Alpine Heating and Air Conditioning again in the future Everyone is so friendly there.

Review 166 (2024-10-03 - Rating: 5)
Tim and his partner do amazing work, best customer service EVER!

Review 167 (2020-10-20 - Rating: 5)
I had a new Mitsubishi unit installed June 2020. I was replacing sheet rock around this time and Alpine worked with me to install the lines inside the wall before putting up the new sheet rock. This helped me to avoid having lines run down the outside of me home. The installers were very professional, showed up when promised and had great personalities. I had one issue later on and they sent out technician Brandon Franks to diagnose/repair. Brandon was very knowledgeable and has a fantastic personality. Truly a joy to work with. I have recommended this company to two of my friends who have subsequently purchased their services and will continue to recommend them.

Review 168 (2024-04-03 - Rating: 5)
Alpine Heating did a great job of trouble shooting and pinpointing the correct fix on our Generac 14K generator. I would recommend serviceman Drew for all future generator service.

Review 169 (2024-11-07 - Rating: 5)
Very knowledgeable helpful great listener to my ideas. Super just super. Thank you

Review 170 (2024-07-21 - Rating: 4)
My furnace works more efficiently since Kevin turned it up for me!I appretiate the good service!

Review 171 (2022-12-17 - Rating: 5)
Everyone at Alpine heating and air conditioning was polite and helpful. Brandon fixed my heater quickly and definitely knew what he was doing. This wasnt the first time Ive called Alpine for help with my heater and every time their service has been fantastic!

Review 172 (2023-08-02 - Rating: 5)
Recently purchased a home in Eugene. Home was in need of a new heat pump/hvac system. From the start of the process with getting a quote, the installation process and final walk through and inspection, Alpine was a top notch company to deal with. I could not ask for a better experience. I highly recommend them.

Review 173 (2023-06-01 - Rating: 5)
Our technician Tim Anderson was extremely friendly & knowledgeable and had our hvac system up & running again in no time! I was shocked how quickly our issue was resolved! Normally I have severe anxiety around people I don’t know, especially if they’re coming to my house for repairs etc but he was very professional and pleasant, I didn’t even have any anxiety or worries. Highly recommend this company and our technician Tim 😊

Review 174 (2024-04-22 - Rating: 5)
Arrived on time with a text/call prior to notify me he was on his way. Kept the house clean during service including wearing shoe covers. Service exactly as expected.

Review 175 (2024-04-12 - Rating: 5)
Tim Anderson was very helpful with our pellet stove. He brought the stove thru the startup and showed us how to use it and everything is working. Tim is personable and professional.

Review 176 (2022-09-02 - Rating: 5)
Alpine responded swiftly, analyzed my AC system and ordered a replacement blower. The repair was done by Brandon who helped me locate a clogged drain, installed the blower swiftly, putting us operational during a heat rise. The office staff kept us informed and were helpful and friendly. They are my go-to company that I recommend to my friends.

Review 177 (2022-01-13 - Rating: 5)
I was very impressed with the technician Brandon. He’s #1! He installed a blower into my insert fireplace. He took the time to show me how to care and use the fire place. He took the time to clean the glass and paid close attention to the cleanliness of the unit inside and out. He was very informative and I learned quite a bit about the services and upgrades Alpine offers. It was an added bonus to laugh and talk as i felt very comfortable during the installation process. Brandon was wonderful company. I made a friend in the process. Thank you, Brandon!

Review 178 (2020-04-23 - Rating: 5)
Alpine actually delivered every thing they promised.The system with a little fine tuning works awesome. The installers were always on time,finished the job on schedule and could not have been more professional,courteous and polite! They made sure their work site was clean when they left and kept me updated during every day. The office and sales staff always answered their phones and were happy to be of help. I have owned my owned home for almost 40 yrs.and have dealt with a lot of contractors but this was by far was the most pleasant experience I have had. Thank you everyone at Alpine !!!!

Review 179 (2024-09-16 - Rating: 5)
Randy W was an excellent technician. Very observant and knowledgeable.

Review 180 (2019-01-11 - Rating: 5)
I like to start by saying that Alpine Heating & Air Conditioning is a wonderful company with great employees! When Drew came out to give me an estimate I felt like he was an old friend, he made sure I had all the info that I needed. They installed a ductless heat pump in the fall of 2017. Sean was very friendly and courteous. He answered all my questions, and had lots of knowledge of the equipment. I just had my first service provided by Brandon, and he was also very knowledgeable and friendly. He checked out all the equipment in side and out. I was so impressed with the how everyone has been so nice. I will surely recommend them to others. ( I’ve already recommended them to my son and his girlfriend, and they also went with them.) Thanks Alpine Heating & Air Conditioning!!

Review 181 (2022-08-31 - Rating: 5)
Alpine heating & air conditioning are good people serving our community. Everyone’s busy in the housing industry, booked out for months, yet when we had an urgent need to have someone remove ducting so plumbers could fix a serious problem, they said yes and fit us in and took care of us twice throughout the repair. And their staff are friendly and professional. Quality work, quality people. Can’t say enough good.

Review 182 (2024-08-09 - Rating: 5)
Great company. They went over and above! They came in at a lower price than some others.

Review 183 (2024-08-15 - Rating: 5)
I have been helped by April and Kevin, both have been amazing! 5 star for sure!

Review 184 (2021-08-17 - Rating: 5)
Alpine serviced and eventually had to replace my broken heat pump. Over the course of multiple home visits and interactions with the office, every one of the 7 or more individuals that worked with us throughout the project was professional, helpful, and personable. The owner/manager, office, and engineers working at our house, all of them have been extremely nice and professional. They performed great quality work, were respectful to the home, cleaned up like they had never been there, and I couldnt ask for better service.

Review 185 (2022-12-28 - Rating: 5)
I have used Alpine to install new systems on 2 different houses. They did an excellent job both times. No after issues no delays no promises not kept. No extra charges. I got what I wanted when I wanted it at the price I agreed to pay. Alpine is now my go to for HVAC needs

Review 186 (2019-10-04 - Rating: 5)
Great experience using Alpine for the first time on a furnace in a home we recently moved into. Office staff and tech were both easy to work with. I definitely felt like I was treated honestly and fairly throughout. The furnace problem was quickly identified and the part ordered. My tech was also able to show me features about the furnace that I didnt know about and I thought that was very helpful. My follow up to install the broken part was scheduled for the next day. I opted to have a new thermostat installed as well. Perfect knowledgeable, courteous service - right on price - and my home is warm again! I plan to be a long time customer - thank you for a job well done!

Review 187 (2023-08-24 - Rating: 5)
Brandon came out to my place to repair a leak on my mini split and got it done. Broke stuff got fixed, was very knowledgeable and answered all my questions. Taught me some things about the mini split too. Really can’t say enough good things about the work and experience. T’was awesome. 100% 5 stars

Review 188 (2024-02-20 - Rating: 5)
Andy was very personable and thorough regarding explaining my options to me. I was very impressed by his knowledge and making sure I understood what he was sharing with me, and why.

Review 189 (2024-07-11 - Rating: 5)
Good morning, Jon Griffin did an excellent job explaining everything pertaining to a Generac generator. We will wait to talk to him when he gets back from vacation. Almost certain we will be doing the purchase! Chris

Review 190 (2023-12-07 - Rating: 5)
Alpine Heating is very efficient. They are prompt with their service and quote you a price ahead of time. Technicians are knowledgeable and friendly. I would recommend them.

Review 191 (2024-07-09 - Rating: 5)
Working with Alpine on this project was just excellent all the way around. Every person I dealt with was professional and competent. Communication was excellent! Couldn’t have asked for a better experience.