Expert Heating, Air & Plumbing

Photo of Expert Heating, Air & Plumbing

Located in Downers grove, Illinois

Address: 609 Ogden Ave, Downers Grove, IL 60515, United States

Phone: +1 630-725-9000

Rating: 4.6

Services

  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Drainage service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Expert has been a great service provider for all my heating & AC needs for several years now. Today, Anthony did a great job installing a new heat exchanger on my furnace. He was very professional, explained to me the work he was planning to do, kept me informed of the progress and did a thorough job including cleaning the workspace prior to leaving.

  • Review 2 (2024-11-15 - Rating: 5)

    Yesterday Adam from Expert came to work on our furnace. He was great to work with. He arrived promptly and was very professional. He took the time to explain to me what was wrong with my furnace and how to fix it. The repairs were reasonably priced and I will definitely be using Expert Heating and Cooling again!

  • Review 3 (2024-10-22 - Rating: 5)

    Last week we noticed that our heater was not working properly.I called Expert Heating and Air Conditioning.Anthony came to check our furnace and diagnosed the problem.It was time to replace our 23 year old furnace.Eric and Adam installed our new furnace today.They were both very polite, knowledgeable and professional.I was pleased that they used numerous tarps to protect our floors and steps.The job was completed in a timely manner.I would highly recommend Expert Heating and Air Conditioning for your heating and air conditioning needs.

  • Review 4 (2024-11-04 - Rating: 5)

    Technicians were very responsive and professional. Both Anthony and Adam were great. Anthony was very prompt and flexible. They were able to get me the part I needed and worked with my schedule. Adam was super professional and honest and would feel comfortable with him working on my home equipment. Would recommend!I ended up needing a brand new boiler. They proved to be very knowledagble about boilers and gave me a great deal!

  • Review 5 (2024-12-31 - Rating: 5)

    I have been using Expert for about 2 years. I find their techs very knowledgeble and efficient. The tech showed up on time for my recent furncase checkup, and provided details, including photos about an issue he found. Highly recommended!

  • Review 6 (2024-10-10 - Rating: 5)

    Expert Heating, Air & Plumbing has been a great partner for our family for the last 5 years. The management and service technicians have been very responsive and great to work with. Yesterday we had an issue with the furnace as we were trying it out for the first time this season. They came right out and had us diagnosed and fixed within a couple of hours. Couldnt be happier and would highly recommend them for ongoing annual maintenance and anytime you need to replace equipment.

  • Review 7 (2024-11-22 - Rating: 5)

    Expert has been our go-to HVAC service for years for our home in Downers Grove. They’re fast, top quality and very well-priced. Their service techs are professional and friendly. This week we needed work on the gas line for our range. They inspected and repaired it within a day of our call. Great company.

  • Review 8 (2024-10-09 - Rating: 5)

    Adam showed up on time to care for a furnace and water heater clean and check. He was extremely polite and conscientious. Adam found a part that needed to be replaced explaining exactly what the part was and how its condition would affect the furnace performance. I feel confident that Experts technicians have my best interest in mind when servicing my furnace, AC unit and water heater.

  • Review 9 (2024-05-21 - Rating: 5)

    My AC went out unexpectedly in the middle of the night so I gave Expert a call the next morning and they were able to have a technician out the same day! He was able to repair my AC right then and there! They offered a few suggestions and I am very satisfied! Definitely will be using Expert when it’s time to replace my system! Would 100% recommend to anyone!! Joe and his staff are incredibly proficient.

  • Review 10 (2024-05-22 - Rating: 5)

    I recently had a service visit from an Expert Heating & Cooling technician for my heating and AC system. My technician Joe was exceptionally professional and courteous throughout the visit. They arrived on time, explained the issues clearly, and performed the necessary repairs efficiently. Their friendly demeanor and respect for my home were greatly appreciated. Overall, the service was top-notch and left me very satisfied.

  • Review 11 (2024-10-23 - Rating: 5)

    I have had persisting issues with my AC reaching all parts of my home. One call to Expert and they came out to diagnose the issue, and they gave me multiple options from there. Very polite and professional would recommend to anyone!!

  • Review 12 (2024-12-23 - Rating: 5)

    Great company! 100% satisfied with everything from the initial quotes to the install and the seasonal adjustments! Would highly recommend!

  • Review 13 (2024-01-09 - Rating: 5)

    Owner Joe and his team offer quality work at a very reasonable price. His staff is kind, tidy and efficient when they come into your home. I’ve had a fresh air kit installed, new hot water heater and all my air ducts cleaned. I’d like to have them back out for an air scrubber sometime soon. Don’t wait any longer, contact Joe for top notch work!! Support local!!!

  • Review 14 (2024-12-27 - Rating: 5)

    This company is excellent to work with and can do anything! The it employees are well trained and curteous.

  • Review 15 (2023-07-29 - Rating: 4)

    First, I don’t easily give out a Five rating. I would have given them 4.5 if that was an option. The only reason why not a five is that the first Expert tech to diagnose our AC overcharged for a part and did not have a very common coolant and left us to find it on our own. After learning more about our AC from a second opinion, we connected back with Experts’ owner Joe who apologized and offered a refund. He also provided a competitive price to replace our AC and Furnace and deducted the entire $700 fee charged from the first visit. Joe did the right thing which earned him our business. He also installed our neighbors units so I had another level of confidence. Lastly, but not least, Anthony the technician who did the install was excellent. He answered all of our questions, was very clean, polite, professional and a pleasure to work with.

  • Review 16 (2024-05-30 - Rating: 5)

    Joe just fixed our upstairs AC unit in no time at all. A competitor of Expert had given us a completely bogus repair proposal that would not have fixed the problem. Always get a second opinion, people. We highly recommend Expert!

  • Review 17 (2024-06-20 - Rating: 5)

    Our AC went out unexpectedly, and Expert heating and air was the only place available to actually get us on the schedule within an acceptable timeframe. Their pricing and service is fantastic! I would highly recommend them to anyone!

  • Review 18 (2024-01-09 - Rating: 5)

    Our furnace quit running overnight in January. Joe, our technician, was able to come out that morning, arrived on time, and quickly located the main problem. He then did further troubleshooting, and found and quickly corrected another two issues. He was very professional and efficiewnt.

  • Review 19 (2023-03-07 - Rating: 5)

    Joe was really responsive and and sent a repairman out right away. We had our hot water heater replaced along with the chimney liner. The repairmen were professional and cleaned up after all of the work done. Joes pricing was very fair. We like using family run businesses and the service they provided was great!

  • Review 20 (2024-01-05 - Rating: 5)

    Our home temperature varied from room to room by 5 degrees. Anthony added a damper and made adjustments to our furnace. Everything he did made a big difference. He arrived on time, is very congenial and did not leave a mess. He did a fantastic job!

  • Review 21 (2023-03-07 - Rating: 5)

    Expert replaced our Water heater and Chimney liner. The owner Joe was very responsive and sent his installers out to replace our water heater. The installers Anthony and Paul were professional and they cleaned up when the job was done. I found Joes price fair and I liked that Experts is a family run business.

  • Review 22 (2020-10-29 - Rating: 4)

    I am adding to my review from a year ago. This time around I was a little caught off with some of the charges based on past service experiences, but understood them once explained that I was under charged previously. Service techs are always really nice and explain things. Looks like I will be in the market for a new ac unit next spring 😬...*start of review from last year* David did a great job explaining to me exactly what issues he saw with my furnace and ac. I appreciated that he looked at the furnace even though I only paid for the ac service. Very professional

  • Review 23 (2021-04-06 - Rating: 5)

    Dan and Bobin came to our home for duct cleaning and an A/C tune up. My husband and I are both working from home, so we were able to watch the activity (or at least hear it). It took almost three hours to do all the cleaning (but it was dirty). Super impressed with their thoroughness and respect for our property. They also cleaned up our A/C unit and it literally looks brand new (and its 15 years old!). They also cleaned out the dryer vent, replaced the screws, and even applied some sealant - a little extra love. I contacted another company for a quote and that company wanted 3 times what Expert quoted us. I will highly recommend these guys. No pressure sales or anything of that kind. Excellent work, excellent price.

  • Review 24 (2020-10-26 - Rating: 5)

    Great price on my new furnace and air conditioner three years ago and yearly maintenance is always punctual. Needing a new humidifier..I found no need to shop around. Anthony our technician was polite, professional and knowledgeable to our needs. I would recommend Expert for all your needs.

  • Review 25 (2022-08-15 - Rating: 5)

    Very responsive! Joe was extremely helpful in troubleshooting and deciding on the right system to install and then getting that scheduled within days and my schedule.Anthony and JoJo installed furnace and AC in one day, in the midst of the heat wave, efficiently and professionally. Thank you so much!

  • Review 26 (2022-01-25 - Rating: 5)

    Expert Heating was quick to respond with quality service. The installation of a Aprilaire system was not easy. The job was done well and the tech. Anthony did some additional work to make it meet his and company standards. Thank you for a great and professional job. Highly recommend.

  • Review 27 (2020-11-03 - Rating: 5)

    Expert Heating installed our heating and cooling system and has maintained it for over 10 years. They provide great service and professional advice. I appreciate the practical tips their service people provide. Anthony was most helpful with the questions I asked. I certainly would recommend them for your heating and cooling needs at a reasonable cost.

  • Review 28 (2024-09-30 - Rating: 5)

    Expert Heating , Air and Plumbing diagnosed and repaired my heating issues in what seemed like minutes. Excellent customer service, the technician was prompt on time , knowledgeable and helpful.I highly recommend Expert Heating, Air and Plumbing. Smooth transaction from beginning to end.

  • Review 29 (2022-07-27 - Rating: 5)

    Anthony and Jo/Jo - from Expert Heating in Downers Grove , Il installed a new AC for my house on July 27, 2022. Both are very professional and performed excellent jobs. I am very satisfied with the installation so far. AC works very well (so far) . I would recommend Expert Heating and both employees : Anthony and JoJo, andJoe Kasallis for any projects relating to heating and AC.

  • Review 30 (2020-01-15 - Rating: 5)

    My wife heard a noise coming from our AC unit. She turned it off and called Expert Heating. They came the next morning. As it turned out a critter got into the unit. Since I needed to have the unit cleaned and checked, David from Expert only charged me for that and adding more refrigerant and not for the original service call. A few days later the unit went out. Called Expert and David came out first thing in the morning. He explained to me that the capacitor went out. He said it may have been because the unit is old and was just serviced to provide more cooling or it could have been a coincidence. In any case since he was out last week he only charged me for the part and not for the service call. I appreciated his promptness in coming out both times and for not charging me extra given the circumstances. Thank you David and Expert Heating and Air Conditioning.

  • Review 31 (2021-10-30 - Rating: 5)

    We had a problem with our furnace. Bobin arrived on time, was professional and knowledgeable. He was able to resolve the issue in a timely manner. Company has an excellent customer service. Overall we are satisfied with the service.

  • Review 32 (2020-10-20 - Rating: 5)

    Furnace went out Friday evening, called Expert that night, Joe had service at my house urgently Saturday morning and a new unit installed that Monday. Outstanding response, quality/knowledgeable service, and awesome customer care. A+ experience.

  • Review 33 (2020-10-14 - Rating: 5)

    Expert replaced my furnace, AC, and hot water heater. Joe was very easy and straightforward to deal with. The install and service was professional and clean. Anthony, the technician, was friendly, attentive, and efficient. I recommend Expert.

  • Review 34 (2020-02-08 - Rating: 5)

    Expert originally installed my furnace 10 years ago. At that time they suggested to keep the original Ap[ilaire humidifier, which worked well until it quit. When the repair technician came to look at the old humidifier, we both quickly agreed that replacement was the best option. Quality products, fair prices and professional installation, why go anywhere else?

  • Review 35 (2021-01-29 - Rating: 5)

    Anthony was very professional and knowledgeable. Anthony was on time and installed a humidifier for my upstairs furnace.I could not be happier with the service that was provided. I would definitely use expert heating again.

  • Review 36 (2020-02-29 - Rating: 5)

    We woke up to our house at 60 degrees. We called AAA Expert Heating and Cooling at 11:49 am and they had a technician out to us by 1pm. Dan was our tech and he was very informative and knowledgeable our service went flawless and we were up and running again within an hour.

  • Review 37 (2024-01-28 - Rating: 4)

    Been using Expert for years for heating, A/C, plumbing and generator service! They are capable, prompt, and courteous.

  • Review 38 (2021-02-01 - Rating: 5)

    I had 3 gas leaks found at 10:30 at night. I called and left a message at night and received a call back in less than 10 min. They sent Dan out to help me right away the next morning. Dan was excellent in helping fix the problem as well as coming back to follow up on additional work that needed to be done! Highly recommend!!!

  • Review 39 (2023-11-16 - Rating: 5)

    These guys do excellent work and were prompt. Anthony and Joe. and the company was very reasonable. I would recommend them to friends and family.

  • Review 40 (2022-06-26 - Rating: 5)

    Amazing company...came out same day during the heat wave a couple weeks back when other comanies were scheduling appointments a week out or putting you on a list to call back just for service.expert was very thoughtful and were able to squeeze us in for a last min appointment right before going out of town. thanks again~~

  • Review 41 (2022-04-05 - Rating: 5)

    Paul was extremely nice and professional. He explained to me what’s was going on with my heat any explained why I had the problem I’m very happy with my experience with expert heating & air conditioning thank you Paul !

  • Review 42 (2024-01-10 - Rating: 5)

    Joe and Alberto were very thorough, efficient and answered all our questions about repair of outdoor gas line.

  • Review 43 (2020-10-22 - Rating: 5)

    Anthony at Expert Heating was great to work with, while at the home running an annual Furnace Check & Cleaning. He went out of his way to address my questions and requests...I felt I was getting his full attention.

  • Review 44 (2024-06-27 - Rating: 5)

    We had a great experience with Expert! They installed our new A/C unit and did a wonderful job. Not only was their team friendly and efficient, but they took care in protecting our floors which is always a nice touch. Would definitely recommend them!

  • Review 45 (2021-03-02 - Rating: 5)

    My heat went out suddenly and the folks at Expert Heating were called. They were here quickly and explained the problem very professionally. They are easy to work with and Anthony was a great guy!!

  • Review 46 (2022-12-15 - Rating: 5)

    We have used Expert for over 10 years for our maintenance on the furnace and air conditioner. They are very thorough and professional

  • Review 47 (2019-11-21 - Rating: 5)

    The technician, David, was great! It is wonderful to experience a technician that is knowledgeable, thorough and honest. I now have a heating and cooling company that I know I can rely upon. That is a wonderful feeling. I am a customer for life.

  • Review 48 (2024-06-18 - Rating: 5)

    A/C went out and called Expert. Super friendly & so fast! From the time I called, they arrived, diagnosed the problem (electrical, so a quick fix), had the parts on hand, and my A/C was back up and running in under two hours. Technician Jesse was fantastic. Would recommend to anyone!

  • Review 49 (2019-09-20 - Rating: 5)

    Just installed a Mitsubishi mini split for me. Very professional, excellent training and tools, 12 year warranty as a diamond contractor. Highly recommend

  • Review 50 (2022-05-07 - Rating: 5)

    I like using them for HVAC issues because they typically can get someone out to you on the same day. Their experts know what theyre doing and get the job done quickly.

  • Review 51 (2019-10-03 - Rating: 5)

    This company installed 2 new air conditioners and 2 new furnaces over the last 4 years, all of which are running beautifully. They are very attentive and responsive.

  • Review 52 (2021-12-22 - Rating: 5)

    Needed to have a couple items checked before closing on purchase of a home. They were great to work with in getting the appointment scheduled and arrived timely.

  • Review 53 (2024-05-29 - Rating: 5)

    Ive used Expert Heating and Air for 25+ years. Joe (owner), Anthony and Paul have been to my home several times over this time span. Fair pricing and great, timely, professional service. I recommend.

  • Review 54 (2020-10-29 - Rating: 5)

    Always on time , flexible with scheduling appointments, professional. Dan has been here several times for heating and A/C yearly checks. Highly recommend

  • Review 55 (2019-04-19 - Rating: 5)

    David was on time, explained each process to me with cost of repair. Great service and would recommend Expert Heating, A/C and Plumbing to others

  • Review 56 (2020-10-15 - Rating: 5)

    Our tech Anthony Nix provided great service. He explained the service provided and shared the results. Respectful and courteous.

  • Review 57 (2021-12-29 - Rating: 4)

    Water heater part was hard to find….but they found it snd installed it within one day. Very professional and let me know what was happening all day.

  • Review 58 (2023-04-14 - Rating: 5)

    Paul Poore was terrific!Efficient . Solved AC quickly.Been a customer for 20+years

  • Review 59 (2020-10-29 - Rating: 5)

    They are very pleasant to work with. The tech I had named Dan was very professional and easy to work with.

  • Review 60 (2020-10-28 - Rating: 5)

    Expert Heating has been servicing our furnace for years. They are professional, friendly, and provide good service!

  • Review 61 (2019-07-02 - Rating: 5)

    Very pleased with the service!four seasons guy came and told me to change whole unit for 6000$+,this guy came and fixed problem in less than hour !!!very,very happy with service!

  • Review 62 (2024-04-05 - Rating: 5)

    JOE EXPLAINED EVERYTHING AND TOOK THE TIME TO ANSWER ALL MY QUESTIONS. AWESOME

  • Review 63 (2012-06-14 - Rating: 5)

    They were very professional and respectful of your home. They explained everything very well. Definitely would use you all again.

  • Review 64 (2024-01-04 - Rating: 5)

    Just had a new high efficiency Daikin furnace and AC system put in and the team at Expert did a fantastic job! On time and everything done as promised. Very fair price too!!!

  • Review 65 (2023-10-03 - Rating: 5)

    Purchased a new Furnace, A/C unit , dehumidifier and humidifier. The owner Joe came out and on time with a call to let me know he was on his way. Very knowledgeable and fair pricing. Workers were professional, clean and respectful of our home. We couldnt ask for the job to go more smoothly. Thanks Joe.

  • Review 66 (2019-05-31 - Rating: 5)

    Very happy customer. Excellent professional, knowledgeable and friendly service. Highly recommend!!! Thank you Expert Heating!

  • Review 67 (2020-10-15 - Rating: 4)

    Had a scheduling mixup with them but it was easy to reschedule. Quick and efficient

  • Review 68 (2012-06-28 - Rating: 5)

    Hello, I want to thank you for your kindness in lowering my furnace repair bill during thses difficult economic times! Thank you.

  • Review 69 (2023-04-03 - Rating: 5)

    Joe and his team did my complete HVAC system in my home last year. Price and quality of work were excellent, so much so that I called them yesterday to replace the furnace in my parents home. They were here bright and early this morning and a few hours later, another beautiful install is complete. The house is toasty warm. Highly recommend.

  • Review 70 (2024-06-05 - Rating: 5)

    John was very polite and explained what he was doing.

  • Review 71 (2022-01-31 - Rating: 5)

    Anthony and Joe - Joe from Expert Heating in Downers Grove , Il installed a new AC in the summer time of 2021 and new furnace in 2022. Both are very professional and performed excellent jobs. I am very satisfied with both installations. AC works very well so does the furnace. I would recommend Expert Heating and both employees : Anthony and JoeJoe for any projects relating to heating and AC. (Great personalities, patience explaining , superb quality of the products and exceptional installation skills)

  • Review 72 (2012-11-20 - Rating: 5)

    AAA has been around for years. I trust them to do work in my home.

  • Review 73 (2022-04-16 - Rating: 5)

    We purchased replacement Lenox HVAC system from Expert in 2011. They have promptly and capably serviced the units since then, including an upgrade of the air filtration system. I recommend them without hesitation.

  • Review 74 (2021-10-29 - Rating: 5)

    Expert Plumbing replaced our sump pump a couple of weeks ago and we had an excellent experience working with them. They got us in for an appointment the same week that we called and gave us a nice deal for the install.

  • Review 75 (2021-11-29 - Rating: 5)

    Bobby was thorough in servicing our two furnaces. He explained all thee work that was done and what would be needed in the future.

  • Review 76 (2018-12-05 - Rating: 5)

    Great service - very helpful explaining condition of furnace.

  • Review 77 (2018-12-04 - Rating: 5)

    Excellent and fast service. David was great.

  • Review 78 (2020-10-26 - Rating: 5)

    Arrived when promised, took care of everything. Courteous and polite.

  • Review 79 (2019-05-07 - Rating: 5)

    Quality equipment, reliable service, excellent and friendly people.

  • Review 80 (2012-07-19 - Rating: 5)

    I am very satisfied with the service! Thanks guys.

  • Review 81 (2018-11-23 - Rating: 5)

    Long history with this company and will continue to use them!

  • Review 82 (2021-11-10 - Rating: 5)

    Great experience with Bobin!

  • Review 83 (2020-11-20 - Rating: 5)

    Always efficient, responsive and professional

  • Review 84 (2018-05-16 - Rating: 5)

    Great service ; polite and informative

  • Review 85 (2024-10-17 - Rating: 5)

    Very professional and courteous.

  • Review 86 (2019-03-26 - Rating: 5)

    Quick and friendly service

  • Review 87 (2023-01-02 - Rating: 5)

    On time and very professional.

  • Review 88 (2018-05-16 - Rating: 5)

    Great work