Water Heater Experts Plumbing LLC
Located in Denver, Colorado
Address: 1459 S Emporia Ct, Aurora, CO 80247, United States
Phone: +1 720-999-6340
Rating: 5
Services
- Online estimates
- On-site services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2025-01-03 - Rating: 5)
Professional service. Alex was clear and transparent in all communications. He focused on the issue at hand and provided a plan to address the concern. Once agreed upon he was prompt to fix the issue. We recommend him for services. -
Review 2 (2024-12-29 - Rating: 5)
What can I say!! It was such a wonderful experience with Alex. He educated us about the water heaters and how they work. The work was completed in less than 90 mins while other companies said it takes about min of 3 to 4 hours. I am exfremely happy and will call them again. -
Review 3 (2024-06-29 - Rating: 5)
I called Alex about installing a Moen whole house smart shutoff valve. Due to some timing issues I needed the work done before a planned vacation. He was able to come out the next day and not only texted me that he was on his way he was on time. The work was done very professionally you can tell a skilled plumber because they solder the copper pipe and it fits the first time. -
Review 4 (2024-10-25 - Rating: 5)
I highly recommend Water Heater Experts if you are having any plumbing issues. These guys are my go to now. I recently had an issue with valve failures on my water heater due to a shoddy install from the previous homeowner that was causing me some grief. Alex came out the same day (and on time!) and fixed the issue. He was thorough, efficient, and clean. Best of all he explained everything he was doing and taught me a few things to keep in mind to ensure I am able to maintain and troubleshoot issues on my own. The pricing was also fair. HIGHLY RECOMMEND! -
Review 5 (2024-09-09 - Rating: 5)
Great service! Our water heater failed right at the start of a long Holiday weekend but Alex from WH Experts came over the holiday to get our water heater replaced. They did an excellent job and were very polite and efficient. Paid less than quoted from a couple of other larger companies in the area. -
Review 6 (2024-09-29 - Rating: 5)
We came home today to water leaking into our crawl space and see our hardwood cupping only to find the water heater was leaking at a fast rate from the valve stem. We called them and they came within an hour. They had the system functional again and even took the extra step to make sure our faucet worked right because after turning the water back on the kitchen faucet didn’t have the pressure it had. They were extremely professional and knowledgeable. They advised us on what needed to be done in the future and were fair about the process. If you need help call them. I was very impressed with their knowledge and service. They’ll get it fixed for you right away! Thank you! -
Review 7 (2024-09-25 - Rating: 5)
Alex as extremely knowledgeable, skilled and professional. He gave us a great deal when so many trades are trying to charge obscene and outrageous prices, he was fair and honest! Great work all around! -
Review 8 (2024-06-20 - Rating: 5)
Alex is the absolute best! He replaced our water heater years ago when we bought our house. Today we couldn’t get our pilot light to come back on, so no hot water. He replies quickly and always goes above and beyond. He came out late today to fix it for us. Always very knowledgeable, upfront with pricing, and trustworthy. If I could give more than 5 stars I would - would definitely recommend him to anybody having an issue with their water heater! -
Review 9 (2024-07-22 - Rating: 5)
My hot water heater went out and needed to be replaced due to age. Water Heater Experts was fast, someone came out to do an assessment and they were able to schedule the install the next day. The installation was fast and efficient and the installer was utterly professional and explained all the relevant information and what I needed to do next (Im in a city that requires permits.) I would call WHE again 100%! -
Review 10 (2024-09-23 - Rating: 5)
Had a weird water heater issue pop up with terrible timing (Had guests staying at our house for a wedding). Alex was extremely helpful, came out the next day, and replaced our water heater. He was professional and did things the right way. -
Review 11 (2024-08-21 - Rating: 5)
Only plumbing company we will ever use. Professional, honest and they do great work. They communicate throughout projects and set expectations. They transitioned us from tank to tankless water heater. Best in the business. -
Review 12 (2024-10-07 - Rating: 5)
I found a leak under my water heater and feared the worst. Luckily, I called Alex and he quickly diagnosed a leaking plastic drain faucet and replaced it with a brass one. He had the knowledge and integrity to not jump to the conclusion that a new water heater was the answer. Thanks so much, Alex! -
Review 13 (2024-10-30 - Rating: 5)
Alex was excellent. He came right away and replaced my water heater without issues. I would definitely do business with them in the future. -
Review 14 (2024-07-15 - Rating: 5)
I was shopping for Water Heater replacement contractor for my residence. I spoke to few of them and Zeroed on Water Heater Experts Plumbing LLC (WHE).Alex Todorov was the designated representative from WHE I dealt with.He identified the problem. Went over AO Smith’s offering of ProLine and signature Series. Recommended the version one should go with.Alex gave me the price and time(24 Hrs.) to replace. He stopped by at the designated time, replaced water heater and took the older water heater and returned to Lowe’s.Excellent service, communication and advice. I would use his services again and recommend WHE as a company. -
Review 15 (2024-07-07 - Rating: 5)
Alex was amazing! Impressively responsive and professional, got the job done the same day I called (much quicker than I expected), did good work at a reasonable price, and gave a significant discount for cash payment. -
Review 16 (2024-12-10 - Rating: 5)
The tech from Water Heating Experts arrived same day, was very knowledgeable, clear and helpful. Highly recommend WHE. So glad to have hit water again!! -
Review 17 (2024-09-04 - Rating: 5)
Alex responded quickly and was professional throughout the entire process. All at a competitive price! I will be calling him exclusively moving forward. -
Review 18 (2024-03-25 - Rating: 5)
Alex and Water Heater Experts were phenomenal! Our water heater stopped working, and Alex came over the same day to see what the issue was. His price to replace the unit was much lower than some of the larger names in the area. The install looks and performs great, and he made sure to explain what he had done and how to operate the new unit. If a friend ever needed a new water heater, I would recommend Alex without hesitation. -
Review 19 (2024-06-16 - Rating: 5)
Call Alex if you need anything plumbing related!! He was able to do a project for us (which saved us a lot of money) when 2 other plumbers said it couldn’t be done! He didIt! We have him coming back for another project. He is knowledgeable, keeps you updated, and arrives as scheduled. He is definitely our plumber we will call when needed!! -
Review 20 (2024-06-20 - Rating: 5)
My water heater was 14 years old, and I was getting nervous about an eventual leak. That, and Im putting the townhouse up for sale this summer.I contacted WHEP after getting absurd quotes from a few name plumbing companies. He came over the next day to give me a quote, and it was in line with my expectations (and budget).He arrived the next morning and set to work. The job looks professional, and its now up to code. He tidied up after himself and hauled off the old heater. Im a happy camper. :-) -
Review 21 (2024-06-21 - Rating: 5)
Alex installed the Flo by Moen on our main water line. He finished the install within two hours and matched the same quality as the builders (great quality). Definitely would consider having Alex do future plumbing work. -
Review 22 (2024-05-28 - Rating: 5)
After getting estimates from other companies I chose Water Heater Experts because theyre local and their expertise is in water heaters. But, the main reason was the respect that they showed me and my family. Their price was fair and NOT over inflated like the others. They were very professional and got the job done quickly. Thank you Alex, Issaid (and the other young man that helped out with the installation) for being good men that do business the right way! -
Review 23 (2024-11-20 - Rating: 5)
Communicative, fairly priced, and excellent work on our water heater. We’ve worked with them twice and would definitely work with them in the future! -
Review 24 (2024-01-20 - Rating: 5)
Alex was very responsive to our urgent needs and flexible to meet our schedule. He did a great job of installing our new water heater and surge tank, as well as clean up afterwards. Great price too! -
Review 25 (2024-12-23 - Rating: 5)
My go to for plumbing needs. Pricing is fair. Alex is great. -
Review 26 (2024-11-05 - Rating: 5)
I will use WHE again because the cost was fair, the work was very professional, and they followed through with the work timeline.Thanks, Alex. -
Review 27 (2024-03-12 - Rating: 5)
The team at Water Heater Experts are amazing, replaced our leaking water heater the next day. Knowledgably is an understatement - they knew exactly what we needed and what type of water heater was best for our house. Fast, they knew we had an issue when the water heater started leaking in the basement, Onsite the next day and replaced. We needed additional items to be replaced that they came back to the house for, Alex was diligent about getting us back on the calendar (I was the slow one, he was all over it to make sure the work got done even when there was no cost to me). The Water Heater experts were fair priced comparted to others in town at such a high quality of work!! They replaced our other water heater several years ago, the experience has NOT changed - One Excellent Provider! Thank you. -
Review 28 (2022-06-15 - Rating: 5)
Our water heater was failing and finally started leaking. We called several reputable companies, but settled on WHE Plumbing. We went with a new tankless water heater. WHE was able to promptly start the work within a day of the initial visit. They also found a new location for the tankless in our mechanical crawl space area to free up the utility closet that used to be occupied by our old 50 gallon tank. Very happy with the install and function of the new tankless system. -
Review 29 (2024-05-03 - Rating: 5)
Im so glad I called Alex when I was getting estimates for my new water heater. Most of the other guys who gave me estimates didnt want to consider what I had in mind and told me it was impractical, not viable, and would be too expensive. Alex came in and told me what to purchase, and once I had the preparation work done he installed my new electric on-demand water heater in just a couple of hours for a very reasonable price. When other plumbers would barely even listen, Alex came in and solved a problem. The new heater works great. This is the guy youre looking for. -
Review 30 (2024-09-23 - Rating: 5)
So professional and quick! I was at the receiving end of some other vendors shoddy job and these guys fixed all the issues and without any fuss. Thank you! -
Review 31 (2024-01-17 - Rating: 5)
If you are reading these reviews contemplating a Contractor to replace your hot water heater; I did the same thing when mine went out. This company had a lot of good reviews, so I called them. They were excellent. They showed up promptly, gave accurate quotes, reasonable explanations (without trying to educate me on water heaters) and respected my home. These are your guys! I usually cannot be bothered writing these reviews, but I made an effort in this case to do so with these guys. -
Review 32 (2023-12-08 - Rating: 5)
Alex was a great plumber for my water heater replacement - very pleasant, easy to talk to, and quite reasonable. He answered my many questions on the job, was very thorough, and did a great job. Highly recommended! -
Review 33 (2023-12-11 - Rating: 5)
We had an amazing experience with Water Heater Experts! Our water heater burst on a Sunday night and they were able to replace our water heater first thing Monday morning. The prices were very fair and they updated our system to make sure it was up to date with current code in Denver. Would highly recommend!! -
Review 34 (2024-01-18 - Rating: 5)
Had a busted pipe due to the cold weather. Alex was able to come out the same day and fixed the pipe, which wasn’t in an easy accessible place. Pricing was very reasonable, which I appreciate so much, especially with a last minute call. I will definitely use them for future plumbing needs and highly recommend! -
Review 35 (2024-05-01 - Rating: 5)
We like WHE Plumbing. They did what they said they were going to do. On time , good prices and I believed the service man Alex T. was honest. He did a great job. I will use them again!! Very pleased!!! -
Review 36 (2024-01-12 - Rating: 5)
Yet another 5 star review. Great service, great people, reasonable prices. Applewood was trying to charge me $12,000, WHE was a little over $3,000. Alex was very prompt coming out and taking a look at our old water heater. Got on the schedule the next week. Issaid was the technician who installed it and did a great job. He even let my dogs hang out with him while he was working and was great with them, too! -
Review 37 (2024-07-19 - Rating: 5)
Alex has been helping my family with all of our plumbing needs for years. He is always professional and super quick to respond. -
Review 38 (2024-05-06 - Rating: 5)
Alex and Issai were great at installing a Moen Flo auto shut off water valve.Good communication, competitive pricing, professional work all around. Highly recommended. Thanks WHE! -
Review 39 (2023-10-20 - Rating: 5)
Highly recommended this company.Alex was very helpful over the phone.Issaid was the plumber who completed the installation. He was very professional and knowledgeable. He went out of his way to complete a challenging installation.I rarely can give strong recommendations but, for this company I will. -
Review 40 (2023-11-09 - Rating: 5)
Water Heater Experts were on the AO Smith preferred contractor list. AO Smith referred me to the company for a warranty issue on a water heater we had installed earlier this year. Their next guaranteed appointment was a couple of days out, but they still tried to get me taken care of same day. Scheduled around 10AM, and they had a service tech at our house with the warranty part on the truck to get the water heater operational within a few hours. Was very happy with the turnaround time, and the services they provided. Would definitely use for our next installation service. -
Review 41 (2024-01-27 - Rating: 5)
Alex was on time. Pleasant. Proficient. Fixed a leaking pipe inside a wall within an hour and a half. Cleaned up when done. I felt the experience was positive and fair. I requested estimates on a couple of other projects. -
Review 42 (2023-12-01 - Rating: 5)
This is the 2nd time I have used Water Heater Experts Plumbing. I once had them install a new water heater approximately a year ago. I found that service to be a great value.I now had a toilet leak at the base of the toilet that meets the flooring. The cost was approximately $270, which seemed high since I think I paid about $1300 for a water heater install.Alex the owner came out and he quickly diagnosed the issue and fixed it. I no longer have a toilet leak! I will continue to use this company as they are fair with pricing, honest, and do a great job.UPDATE: 12/1/2023. I was having a leak with my water heater. It turned out to be an issue with the gas valve which then in turn damaged the pressure release valve. Alex came on out and quickly diagnosed the problem. The parts were covered under the warranty, so just had to cover the labor. Alex is very knowledgeable and I will continue to keep using them in the future. -
Review 43 (2024-04-02 - Rating: 5)
Water Heater Experts LLC is the best!! Super professional, master at his trade. He takes the time to do an outstanding job, top quality for sure!! Well highly recommend them to anyone!! -
Review 44 (2024-01-12 - Rating: 5)
Had an issue with my water heater. WHE is a company that is listed as a servicer of my brand of water heater. Alex answered the phone first thing on a Monday morning before their stated business hours and scheduled me for between 12-2pm. He was prompt and helpful and resolved my situation on the spot. I would absolutely call them again if another problem arises! -
Review 45 (2023-10-09 - Rating: 5)
Alex was on time and provided good communication. The installation went well and it passed inspection. They applied for the Xcel rebate and communicated about it. Price was drastically lower than the three other bids I got. -
Review 46 (2023-10-29 - Rating: 5)
We are so glad we went with Alex and WHE to replace our water heater. Alex was fair, honest, and efficient and we are so glad to have hot water again. We could not recommend WHE enough and will be using them for any future hot water/sump issues. -
Review 47 (2024-03-04 - Rating: 4)
Friendly, professional, and a job well done! The only hiccup was because the first water heater brought to the house was not the correct size. But, the problem was solved and the install went great. -
Review 48 (2020-11-04 - Rating: 5)
Alex was great! He was professional, timely and while I know nothing about water heaters I can see the quality of his work. We were able to get a quote and install same day. Everything is neat and clean. The water heater is working great! I highly recommend! -
Review 49 (2023-05-23 - Rating: 5)
Alex was professional and friendly, explained the options with patience and detail.The water heater was located in a utility closet, along with the washer/dryer and furnace. We had to move the washer/dryer. Alex expressed concerns with potential damage to the floor, which allowed me time to get and lay down ram board prior to installation.The whole process was quick and tidy, the dolly for the heater also served to move the washer/dryer.I highly recommend Alex and his business. -
Review 50 (2021-05-24 - Rating: 5)
Water heater went out on Friday. Called Alex and scheduled to have the first available install date. We set it up for Monday. Alex called me back at was able to get the install done on Saturday afternoon! They showed up as scheduled and did the install. Quick, complete and very professional. It rained while they were installing, because of the care they took covering my carpet, I could not even tell they had been there. Awesome service, top rate professionals and just overall great people. Would recommend and use them again. BTW, great price! -
Review 51 (2024-08-14 - Rating: 5)
Outstanding service. Quick turnaround and very professional with superior cleanliness. Highly recommend. -
Review 52 (2024-04-01 - Rating: 5)
2nd Edit: Alex and team are awesome as always. They helped me quickly get done with some plumbing issues for my home sale. They are always super responsive and very helpful. These guys know their stuff. I highly recommend you use their services!Edit: Alex and his team are my plumbers. Just installed a new dishwasher for me and repaired the piping issues while at it. See below review from my first transaction with Alex. He’s the absolute best! - José 7/18/2020Definitely pleased that I had Alex replace the water heater in my townhouse. I read all the reviews online on Yelp and Google and had 5 estimates for the project. Alex was about $100 over the lower bids but it’s completely worth it for the piece of mind from having a true master plumber.He’s very honest and trustworthy, keeps his word and makes the process go quickly and efficiently. The work product is excellent and he is spot on in his knowledge of the options and best choices for circumstances. Mind you he and his crew had to dig a two foot deep hole in my crawl space.I’ll be using Alex for all my plumbing needs in the future and have already recommended to friends! Great work and great people!! Thanks WHE!!! -
Review 53 (2023-11-09 - Rating: 5)
Called to say he was running late. Explained what he did to put our Vertex back in service. Showed photos of what he did to repair. Escorted me to the air intake on the outside of our home and suggested adding a screen to keep bugs/animals out. Outgoing, friendly. -
Review 54 (2023-02-09 - Rating: 5)
I highly recommend them! They were incredibly nice throughout and did an excellent job. Only took 2 days to do the installation in my crawl space. The best part was the cost. I was definitely on a tight budget and they exceeded my expectations without breaking the bank. -
Review 55 (2023-01-06 - Rating: 5)
I had a great experience with WHE and would highly recommend this company for all your plumbing needs. I needed a new water heater. Alex was my original contact and arranged the installation which was done by Bruce. The technician showed up when scheduled and was very professional while completing the installation of the new water heater. I would definitely use WHE again. Their prices were very reasonable, and the job was scheduled and completed with a few days time. I am definitely a satisfied customer and will use this WHE again when the need arises. -
Review 56 (2023-07-11 - Rating: 5)
Installed water softener.Quote was a lot less than competitors. They were quick with getting the job done and attentive to what I wanted . Professional , on time and very accurate with their quote.I would highly recommend for plumbing needs. -
Review 57 (2018-03-24 - Rating: 5)
Alex did a wonderful job on the tankless installation! He is very polite and knowledgeable and I was impressed with his expertise. He gave me options to try save on cost and explained everything that is going to do. I felt I was in good hands and got a really great deal for the total cost of the installation. Further, along the work, answered all my questions and gave me detailed instructions how to maintain my expensive investment so it doesn’t fail prematurely. I will definitely call him again and recommend Water Heater Experts Plumbing! -
Review 58 (2023-07-24 - Rating: 5)
Great job with next day water heater replacement at my rental condo. Tenants were only down for 24 hours thanks to Alex. No hassle, and good price based on a few other calls I made. -
Review 59 (2020-08-28 - Rating: 5)
We used Water Heater Experts to replace an 18 year old water heater in Jan 2020. Alex came out to our home and provided us a written quote the same day that we called. We received 2 other quotes from contractors prior to selecting Alex. We selected the 3 contractors based on reviews and their BBB standing. Alex was our choice because his price was competitive, he was quick to provide the quote and he was detailed in his explanation. Our water heater was installed 2 days after approving his contract. The installer, Issaid, was professional and explained everything we needed to know during and post install. The office manager, Annie, set up the inspection with the city and we passed without issue. We would use Water Heater Experts again without hesitation. -
Review 60 (2021-01-25 - Rating: 5)
I was extremely pleased with the timeliness and professionalism of this company. Alex and Vince do great work. We were fortunate that we didn’t have an emergency, but when I called Alex came out the same day and we had a new water heater three days later. Another thing I like is their website, it’s clean, crisp and easy to navigate. Alex was thorough in his explanation of product options, warranty and permit info. Vince was respectful of our home and COVID Protocols and was very safety conscious when it came to the natural gas hook up. -
Review 61 (2020-05-08 - Rating: 5)
Very good service. Punctual, reliable and flexible. Alex is a really nice guy and very is competent and professional. When we had to order a part to complete the fix, he made himself available on arrival of that part in order to get the job done in a timely manner, I was impressed by his flexibility and reliability. If youve got an issue with your water heater, give Alex a call. -
Review 62 (2021-04-17 - Rating: 5)
Professional, prompt, and a pleasure! Alex was responsive, and came during the scheduled time to evaluate the issue I was having. He gave me advice on what product to purchase, and was very knowledgeable! Issaid came to replace my water heater, and was professional, helpful, and showed me the work he completed. He was communicative on the different aspects of the job, and was just awesome! These guys are amazing! Definitely recommended:-) -
Review 63 (2018-03-20 - Rating: 5)
We had several jobs we wanted completed in 1 visit. We needed our kitchen faucet replaced, we needed our master shower caulked, and we had a big job in our 1/2 bath to take out the original pedestal sink and replace it with a 3-drawer base and custom vessel. The job was quoted and we thought the price was fair. Alex and his team were there the next day to do the work. He brought enough help to complete the job in 1 day. His team went above and beyond our expectations. They truly wanted us to be completely happy with the job they did. The 3-drawer base needed some custom carpentry work to make the drawers usable and they did a fantastic job. They installed the vessel and faucet that were all custom to a professional quality that we were extremely happy with. They even installed our new mirror. We highly recommend Alex and his team for any job you may have...small or large. In addition, Alex is very customer oriented and a pleasure to work with. Thank you WHE for the wonderful job you did. -
Review 64 (2019-04-30 - Rating: 5)
Alex helped us out with a water leak in a spot that was difficult to access. When the slow drip turned into a fast flow he was able to change his schedule and get to us 45 minutes later. And when the job was completed he told us it was easier than expected so he would charge us less than the price he quoted. Great work, completed quickly and at a competitive price. We will use Alex again. -
Review 65 (2022-10-03 - Rating: 5)
Recently, my old water heater decided to go out with a watery splash. I searched the internet for a good company to repair or replace it and found WHE, and Im so glad I did! I called and Alex picked up fairly quickly. I texted him my info and then he came out to diagnose the water heater. Initially, I figured that we may be able to fix it, but by the next day more water was coming, so I decided to replace it. At the time of diagnosing, Alex gave me some possible very reasonable replacement quotes that he honored. I shot Alex a text with pics of the extra water the day after the diagnosis before they were open and he called me up quickly! I was surprised that hed respond before opening, but he was very accomodating and professional. By the end of the call, I was scheduled for replacement. Vince came by to do the removal and replacement, and so did Alex. Before the end of my word day, my house had hot water without any leaking. WHE are completely dependable professional folks! BK -
Review 66 (2022-12-30 - Rating: 4)
Issaid was very professional, patient, and took time to explain the issue at hand. He quickly fixed the problem with my clogged toilet and took extra time to go over how my water heater works within my home and what I need to do when the time comes to replace it. He went over brand names of water heaters, parts needed to be up to code and pricing. I will use this company again. He checked all my toilets in my home, not just the one that was clogged. -
Review 67 (2020-01-19 - Rating: 5)
Alex was straight forward, easy to deal with and responsive.We called on a Saturday night when our old water heater had stopped working, talked about new water heater options and he was willing to stop at Home Depot and buy the exact water heater I wanted and then installed it for a totally reasonable labor rate without marking up the water heater at all.He arrived exactly when he said he would, his mechanical skills seemed on point (no banging around, minimal noise while working) and he left our utility closet looking great and explained everything clearly. -
Review 68 (2018-05-01 - Rating: 5)
I had a great experience working with Alex. He was extremely responsive and very professional. He is knowledgeable and I felt very comfortable having him in my home, he also came to rescue on the weekend when I had no hot water! I will definitely be using him again and highly recommend him. -
Review 69 (2024-10-25 - Rating: 5)
Alex worked quickly and was very professional10/10 would recommend -
Review 70 (2020-08-13 - Rating: 5)
Myself & my neighbor are extremely happy with the professional, quality service we received from Water Heater Experts, Alex and Vince. Their work was excellent and within the time frame quoted. They cleaned up every thing, showed us how to close and open the water line to our building, and were fair and honest in their pricing. They gave us a break in the cost since it was both me and my neighbor, with 11 new stop valves and 2 kitchen sink installations. Both of us are happy, will certainly use them again in the future, and recommend WHE Plumbing! -
Review 71 (2019-07-02 - Rating: 5)
Fantastic service when I really needed it. Alex was great. No BS, just a fair price and great service. I had a 41 gallon indirect hot water heater go out. Alex and his team came out on a Saturday and did a terrific job. Do not hesitate to hire these guys. -
Review 72 (2023-09-04 - Rating: 5)
Had a leak in my 18yo water heater. Great price. Much less than the bigger plumbing companies - same dependable heater. Tech was really pleasant even though it was late in the day.2yrs later the valve controller failed (prob just defective part). Called up on a Sunday and got service the next day and all replaced under warranty! -
Review 73 (2020-11-20 - Rating: 5)
Went back and forth with Lowe’s for over two weeks trying to figure out which type of water heater my house needed. I have a unique vent system which requires a certain model. They ended up quoting me at $4000.Decided to call Alex at WHE - sent him a few pictures and he replied right away confirming that he could get the correct model and were able to come install it the very next day. Price was considerably cheaper. Issaid & Vince were very professional and did an excellent job with the installation. Highly recommend! Thanks, guys. -
Review 74 (2022-12-06 - Rating: 5)
WHe installed a gas line for me, so I can use a gas oven. Couldnt be happier with their service. Isayid was a pleasure to work with, as well as Alex and they followed up to make sure we were fully satisfied. They did the work very efficiently and used good materials. Im very happy with them and will definitely call them again for any plumbing work in the future . -
Review 75 (2024-12-12 - Rating: 5)
Super helpful, came same day, fixed the water heater. -
Review 76 (2018-05-05 - Rating: 5)
Alex was very professional and did a top quality install of our new water heater. He worked late into the evening and followed up the next day to make sure everything was working properly. We would highly recommend this company and especially Alex. -
Review 77 (2019-03-04 - Rating: 5)
We really appreciated the recent work completed by Alex. We had a leak on our hot water heater that had been leaking for some time. Alex was very thorough and made sure he let us know what was going on every step of the way. Weve had some bad experiences in the past with other plumbing companies so it feels good to finally find one who we feel is fair, reliable, and really good at what they do. Real experts. Thank you Alex! -
Review 78 (2023-09-12 - Rating: 5)
Alex was fantastic - professional and very informative as he replaced some parts on our water heater. Would absolutely go with him again for any future plumbing issues or maintenance. -
Review 79 (2023-01-04 - Rating: 5)
While having my furnace replaced, my water heater would not restart, The CIP contractor tried for several hours to restart it with no luck. His conclusion it’s old and would’ve needed to be replaced sooner or later, that was turned into now.After several web searches, filed applications for assistants, phone calls and an estimate of three thousand, I came across WHE Plumbing on YELP, and they had a BBB rating.I called and spoke with Alex, still thinking the water heater needed to be replaced, he listened and answered my questions. Still thinking I was getting a estimate, I texted my info to him and was able to get an appointment for that day.When they arrived, I told my story to Elon and his apprentice, who thought it could be air in the gas line and asked if he could try to fix it. He fixed it! Along with some adjustments, He Fixed It!Thank You WHE!I’ll be calling for that estimate when the water heater needs to be replaced. -
Review 80 (2023-03-02 - Rating: 5)
Alex was very prompt and did a great job! I would use them again. Even got me a credit on my old water heater that was still under warranty. -
Review 81 (2019-03-07 - Rating: 5)
Alex was awesome! I happened to go down into my crawl space to do something and found a pin hole leak in a copper pipe spraying out water. I found Water Heater Experts online and gave a call to Alex and he was at my door in an hour! He gave me a reasonable price and was done in less than an hour. Was very friendly and even answered some questions about my water heater also. Would definitely recommend! -
Review 82 (2021-07-03 - Rating: 5)
Very pleased with my experiences with WHE. Alex is always extremely fast and gets someone out to address the problem right away. I noticed my water heater was leaking and clearly on it’s way out on a Tuesday afternoon. Issaid came out, evaluated the damage, and we determined that I needed a new water heater. He was back the next morning and the replacement was completed by early afternoon. They were both very professional and friendly, pricing was fair, and I felt confident having them take care of this for me. Highly recommend! -
Review 83 (2020-01-01 - Rating: 5)
I needed 2 water shut off valves to be replaced and Alex is definitely one of the most professional individuals I have interacted with. He was well coordinated and communicated everything in a timely fashion. There were absolutely no surprises with the cost, whatever he quoted initially during the estimate was what he charged at the end of the job. He was also kind enough to replace a pipe that was damaged. I highly recommend him if you have any plumbing needs. -
Review 84 (2019-09-06 - Rating: 5)
Alex came out promptly and replaced an old gas valve in my basement. He was fast, friendly, and the price was much more reasonable than some of the other companies I contacted. The connection was a little different than expected but he kept the price the same even though he needed a couple extra parts. Excellent service and I will definitely be calling again if I need anything in the future! -
Review 85 (2019-12-26 - Rating: 5)
Our water heater was old and starting to not keto water was hot. Alex was quick to respond, come out and give us a very fair quote. Their work was great! They came out the same week, replaced our water heater. They were clean, showed us everything they did, kept everything to code and were very professional! Highly recommend! -
Review 86 (2020-06-05 - Rating: 5)
Alex and his team are amazing. My water heater broke in the morning. He came by quickly and the job was finished the evening. Very well done and smooth. I will absolutely be using them again for maintenance. When I need a new one sometime down the road, Im absolutely using them. -
Review 87 (2020-08-26 - Rating: 5)
Absolutely amazing service by WHE! Alex and Vince saved the day!! Professionally installed two 50 gallon water heaters saving the day for us! Thank you for the same day service and amazing bang for the buck! Fantastic price and craftsmanship. You won’t go wrong by using WHE! -
Review 88 (2019-06-25 - Rating: 5)
Alex was fantastic. Knowledgeable, nice, Worked fast and efficiently, and very organized and detail-oriented. I will absolutely call WHE with any further plumbing issues or questions. Seriously, as one homeowner to another, I genuinely trust them. (Plus, they were extremely reasonably priced.) -
Review 89 (2021-03-05 - Rating: 5)
WOWOWOW! I had such a great experience with the folks at WHE Plumbing. They were able to come out same day (on a Saturday) for a consultation, and scheduled a water heater replacement appointment for first thing Monday morning. They answered all my questions, were transparent about the work, and communicative in the time leading up to the appointment. Come Monday my expectations were exceeded again. Extremely friendly, kind, and caring staff at WHE. They did a great job and walked me through the process. I would absolutely work with them again! 10/10! -
Review 90 (2020-08-29 - Rating: 5)
Alex and Isaed were very professional and courteous. They performed a shower upgrade and drain line repair for me. When the tub spout developed a leak they promptly repaired it free of charge. These guys stand behind their work by honoring their warranty. We will definitely call them again for the next job. -
Review 91 (2020-06-23 - Rating: 5)
Alex has amazing work integrity. He is very thorough and patient. His work is outstanding. The young man that was with him was also fantastic. The inspector was just here and said the new water heater in the crawl space looked GREAT! Cant say enough good things. You should use Alex and WHE. -
Review 92 (2020-10-22 - Rating: 5)
Our 15years old water heater stopped working suddenly so we called WHE plumbing because of the great review on google. when I called him he didnt answer the phone but he immediately texted me back and came in same to check out the issue. We discovered that we need to replace our water heater, They came two days later to install new water heater tank, because of our limited space for water heater tank we needed special tank to make it fit but they made it work without any issue. The installers were very neat, they used shoes cover to come in the house and used blanket to protect our newly installed wood floor. They came on-time, great communication start to finish. highly recommended!! -
Review 93 (2020-03-26 - Rating: 5)
Discovered water heater had stopped working and did all the diagnostics. Called WHE at 8AM and Alex arrived by 11AM. He was able to call the manufacturer for help diagnosing, got the part that was on warranty ordered and delivered the next morning. It took leas than 30 minutes. Alex explained that I could install the part myself, saving an additional service charge. It took me 5 minutes to install when the part arrived. I was grateful Alex didn’t gouge me for an unnecessary service call. -
Review 94 (2019-08-17 - Rating: 5)
I cannot express how satisfied I am with the service provided by Alex. We needed to replace the entire water heater unit and he was able to offer same day service with reasonable price. He did a fantastic job. Highly recommend!! -
Review 95 (2019-05-01 - Rating: 5)
Alex did a fantastic job with a difficult situation. Im sure it was more than the quoted price but Alex honored the price. He was honest and worked hard. Water heater experts plumbing is my new go to company! -
Review 96 (2023-10-16 - Rating: 5)
WHE is the best around, weve used them for water heater installation and leaks alike. Technician Issaid is amazing, he is very kind and goes out of his way to explain the issue. -
Review 97 (2019-04-15 - Rating: 5)
Alex and E are really professional and prompt. Really good communication. I had a bit of an issue with the initial installation on my tankless water heater. They came out free of charge and resolved the issue. Would recommend these guys to anyone. -
Review 98 (2020-03-25 - Rating: 5)
I would highly recommend WHE Plumbing as they were very responsive in replacing my hot water heater. Alex, the Technician was very knowledgeable and professional. They replaced the unit within one day of calling them out for an estimate. I was very impressed with the quality of work and the value received. I have dealt with many different vendors over the years and WHE was by far one of the best! -
Review 99 (2020-10-24 - Rating: 5)
Alex came urgently at night to assess a leak coming from our main water line that I found right before leaving for vacation. He was prompt, professional, and identified the problem right away. He reassured me that it wasn’t an emergency, so we scheduled a repair for a few days out, and he fixed the problem then. I’m very satisfied and definitely would call him again! -
Review 100 (2019-07-08 - Rating: 5)
Alex and his team were responsive, competitive and did a great job on our water heater replacement. I am having Alex back out for some other plumbing work in the near future. Highly recommend. -
Review 101 (2022-02-25 - Rating: 5)
Alex and Vince were great to work with. Low cost replacement of a water heater, done easily and quickly.They were also very responsive to another leak I had and repaired it the morning after we identified it.The WHE team also offered great advisement, not pushing me one way or another, but giving insightful advice for options with the water heater and other plumbing in my house.I will be using them for my next plumbing project! -
Review 102 (2022-07-05 - Rating: 5)
Have used WHE four times already and each time, they dont disappoint. Their pricing is very fair and reasonable compared to other competitors but more importantly, they do quality work and back it up with a one year warranty. Alex, Issaid and Vince are awesome. Call them for any future plumbing work for a second opinion before you make your decision. Thank you WHE. -
Review 103 (2020-05-13 - Rating: 5)
Alex came out and fixed our water heater day of! He was very responsive and when he couldnt find a part he needed he kept looking and finished day of despite it being late. Also very reasonable pricing. Can not recommend more! -
Review 104 (2023-08-07 - Rating: 5)
Technician did a great job! Very knowledgeable and took the time to teach me signs to watch for with my tankless water heater. Highly recommend. -
Review 105 (2023-09-05 - Rating: 5)
Alex was great, very professional and showed up on time. Took care of our issue even with it being the holiday weekend. Would definitely use them again. -
Review 106 (2019-07-05 - Rating: 5)
I worked with Alex from Water Heater Experts Plumbing, he was awesome!! One of the most important aspects I value when working with folks is communication, Alex was great at this. He let me know when he was going to arrive, sent me a text when he was close and we kept in communication during the work and the follow up visit. The quality of work Alex did was top of the line. He did not rush the work nor was he slow at all. He took his time and did the job right. It is rare when you find someone that takes that much pride in their work these days I highly endorse Alex and the folks at Water Heater Experts Plumbing. -
Review 107 (2018-11-08 - Rating: 5)
Alex came to our home on time, was very professional, clean and explained our situation. He replaced our old leaking water heater and Alex also fixed a small gas leak we had. I would recommend Alex to anyone, and know they will recieve the best service around. We will call Alex for any future plumbing problems.Michael H. -
Review 108 (2024-08-29 - Rating: 5)
Alex is the best...knowledgeable, prompt, very fair pricing.....had another plumber in before him that said my water heater needed to be replaced at a very high price....called Alex at the recommendation of the water heater manufacturer and in 30 minutes he diagnosed and installed the reasonably priced part and we were up and running. So thankful for skilled, fair and honest pros like Alex. -
Review 109 (2020-11-09 - Rating: 5)
Alex, Vince, Issaid...could not be more grateful to this crew. Initially consulted Alex for water heater replacement and while reviewing our system he was willing to check out our sump system due to my concerns about its functionality and might not be up to code. Alex gave his honest and professional opinion, not pushy, offered a very reasonable quote to replace the sump pump and piping which I knew ultimately needed to happen; I removed the old piping system due to leaks and issues and they made accommodations to come out the next business day to replumb the system, they were even willing to run the piping as previous where I could have it empty into my yard drainage piping as requested. They went the extra mile. Looking forward to the same professionalism for the water heater as well! -
Review 110 (2024-10-22 - Rating: 5)
We would highly recommend Alex and WHE. We had a water pipe break and needed him quickly…he was there in 20 minutes! He is knowledgeable, friendly and kind. -
Review 111 (2019-06-12 - Rating: 5)
Alex provided Excellent service. Installed faucet despite some trouble with kooky PVC piping under the sink, going over and above to make it work until we are ready for a bigger project. Professional, courteous, and efficient - would definitely recommend based this experience. -
Review 112 (2018-04-24 - Rating: 5)
Excellent Service! I had a bad leak from my shower to my basement. Alex was out in no time to assess and provide and estimate. He provided immediate service, same day as my call! I am very pleased and will definitely call again for any needs. Highly Recommend, AAAAA+++++ 10 Stars! -
Review 113 (2019-06-28 - Rating: 5)
I got my hot water heater tank replaced and installed as well as my main water shut off valve replaced in my crawl space and a toilet installed with these guys. Absolutely terrific job and I will be calling them for my future plumbing needs. They are extremely professional, flexible and friendly. Couldn’t be happier! Highly recommend. -
Review 114 (2020-08-17 - Rating: 5)
Alex and his crew did excellent job from starting to the end.1. Explanation of what parts and why they need to be replaced2. Smoth and neat installation with no mess3. Explanation of Maintenance in step by step for tank life longevity4. Competitive priceI will use their service again. Another house needs their service in matter of time. -
Review 115 (2022-05-30 - Rating: 5)
We are very glad we chose Water Heater Experts for our water heater installation.We had multiple companies come out for quotes and Vince from Water Heater Experts was very professional, asked a lot of questions no other plumber asked and explained all of our options. He also provided many different options depending on our budget.I would definitely recommend them- and use them again in the future. -
Review 116 (2022-07-21 - Rating: 5)
So professional, timely, and easy to work with. From quote to new water heater installation was only a couple of days. They left my home clean and the new water heater is excellent. Highly recommend! -
Review 117 (2024-07-26 - Rating: 5)
Great experience as always with them, new water installed and was done well -
Review 118 (2020-01-15 - Rating: 5)
Water Heater Experts are the best. My technician (I cant remember his name) was there on time, polite and he did his due diligence and fixed my water heater without any issues. I was sure that I was going to be told, I needed a new water heater and that was not the case. I appreciated that proper steps were taken by the tech to fix it, instead of trying to get me to buy a new heater. If I ever need this type of services again, I will definitely contact Water Heater Experts. -
Review 119 (2020-06-24 - Rating: 5)
I could not recommend WHE Plumbing any higher - they were courteous, responsive, professional, clean and even willing to do an install late in the evening to fit our schedule. Both teams who came into our house were friendly, wore masks and booties and did a terrific job. Their quote was lower than others and we received white glove service. We were in such good hands. Dont use anyone else. -
Review 120 (2021-06-10 - Rating: 5)
So happy with this company and their service. Our water heater went out on a rental property, and as one would predict, the tenants were put out. It was a hassle to have another provider to address the issue. I called today and it was repaired within 5 hours, with images to prove the work was done! I would advise anyone to use this company. -
Review 121 (2022-12-20 - Rating: 5)
Needed same-day water heater repair and was able to have some at my house that afternoon to fix the issue. They were transparent and upfront about pricing and easy to work with. -
Review 122 (2020-07-14 - Rating: 5)
WHE Plumbing LLC is great! They are reasonably priced, willing to give general pricing over the phone, which is important for a Property Manager, and they respond quickly to get the job done! They replaced a 50 gallon water heater for one of the rental properties I manage. They came in lower than their competitors and the job was done in just a few days. I highly recommend them! -
Review 123 (2019-05-02 - Rating: 5)
If youre looking for solid, honest, reliable, extremely friendly plumbers - these are your guys. I had an issue with my water heater - he came over to check it out on a Sunday late evening at no cost and told me it was most likely done and he can come back to replace it. Comes back the on Tuesday to replace it and start unhooking everything, after an hour of unhooking everything he then realizes there was a water leak in my hose pipe that leaked into the furnace and my furnace may not be done with and he could just replace the pilot light in which he did at NO COST! We set up another time for him to come by and replace the hose pipe that burst at an extremely reasonable cost. A++++++ -
Review 124 (2020-05-19 - Rating: 5)
This company is great! Alex and an assistant (Vince) came over to install a new kitchen faucet for me. They wore masks and glove and booties, and more importantly, they knew what they were doing! They explained the job and the cost, and they were courteous and efficient. Now I have a new go-to company for plumbing issues. Thanks! -
Review 125 (2019-04-24 - Rating: 5)
Second time working with Alex and him and his teammate were great. He always explains what the issue is and how he will need to fix it as well as secondary options if his initial diagnosis doesn’t work. Always shows up on time and very courteous. Definitely my go to for plumbing issues. -
Review 126 (2019-08-12 - Rating: 5)
WHE Plumbing is an AMAZING company! We had Alex replace our water heater and his customer service was top notch. He was quick to respond and spent a lot of time discussing our options and going through the details of what he was going to do. We are going to hire him to replace our garbage disposal and kitchen faucet as well. I would recommend WHE Plumbing to anyone! -
Review 127 (2019-07-20 - Rating: 5)
Everything went great! Alex was super knowledgeable when he came to assess what was wrong with our water heater and the next day Issaid/E was there to replace it! Reasonably priced and excellent service! Would use again for sure! -
Review 128 (2019-07-27 - Rating: 5)
I knew I had to replace my 15-year-old water heater at some point, and last week when I noticed it was leaking, I sought out plumbers on Angies List. Within an hour of requesting bids, Alex from Water Heater Experts Plumbing came to my house in person to assess my issue and give me a very competitive price to replace my water heater. He and his associate replaced it within the week, and were very professional in explaining to me how the new water heater would operate. I would not hesitate to recommend WHE Plumbing. -
Review 129 (2022-10-14 - Rating: 5)
Our water heater leaked while it was still in warranty. I called all the big plumbing companies in this area. no one would like to take care of water heater replacement within warranty if they didn’t install it. I finally found one which would charge me $$$$ for that and I have to pay for the new water heater up front and have only 1 year warranty on the new heater. Then I m so glad I found WHE. They came out same day to check it out and had it replaced the second day. They took care of the warranty without me paying anything upfront and 6 year warranty on the new heater. I immediately cancelled my AAA membership and I will keep using WHE in the future. -
Review 130 (2022-09-16 - Rating: 5)
They came within 30 minutes of my call. Replaced the gas line to my dryer. Checked for leaks and price was reasonable. I wish all plumbing companies were this easy to work with! Ill definitely call them again for any of my plumbing needs! -
Review 131 (2019-10-15 - Rating: 5)
I wish I could rate Alex at WHE plumbing higher than 5 stars. He arrived on time (on a Sunday!), reviewed the problem and provided a reasonable quote. The next day, Alex arrived on time to replace our water heater. I was thrilled his original quote was true--no added fees or costs. Alex was thorough, professional, courteous and knowledgable. I highly recommend WHE plumbing! -
Review 132 (2020-09-30 - Rating: 5)
WHE installed a new residential hot water heater at my home a year ago. They were polite, informative, prompt, professional, clean AND provided the best quote of the half dozen other plumbing contractors I contacted. They also didn’t charge me for pulling the online building permit with the city — something the other contractors charged $30 to do. Anyway, fast forward, and the thermal expansion tank they installed, newly require by city code, failed a few days before the one-year warranty on materials and workmanship (standard, no extra cost) expired. A WHE service tech came right over and replaced it without any charge. Very nice to do business with an honest, trustworthy contractor in an industry where questionable costs and up sells can be common. Good job guys! -
Review 133 (2019-04-20 - Rating: 5)
When I had an emergency with my water heater leaking, Alex came over promptly in the morning to stop the leak. He explained everything in detail before replacing the water heater and was very responsive when I had questions. I would highly recommend. -
Review 134 (2019-03-26 - Rating: 5)
Called WHE to reset a toilet that I suspected was leaking sewer gas and to get a quote for a new water heater. I made the appointment through the website and promptly received a call from Alex to confirm the time and what needed to be done. When he arrived for the appointment, he took the time to explain what he thought might be the issue with the toilet, gave me a quote and got to work. After he was done, he went over what he did. As for the water heater quote, he gave me a couple of options on the brand he would use and explained why he recommends those brands. The quote I got was reasonable. I would not hesitate using WHE again. -
Review 135 (2019-05-24 - Rating: 5)
Alex is the most professional plumber Ive ever had. He explained and priced everything fairly for us and i called him in at 10am he was at my house by 11am, as promised and immediately went to work. 10/10 would recoomend. -
Review 136 (2020-11-09 - Rating: 5)
Very professional and polite. Price was reasonable for the good job that they did. They were able to come the same day I called them, installed the new water heater just as I needed and cleaned up after themselves. -
Review 137 (2022-12-06 - Rating: 5)
WHE Plumbing is an honest company with professional staff. They showed up on time, performed an outstanding job and ensured customer satisfaction every step of the way. I highly recommend WHE plumbing for anyone seeking professional work at an affordable price. -
Review 138 (2024-07-01 - Rating: 5)
Very straight forward and fair, especially pricing for service or replacement. Would highly recommend them. -
Review 139 (2022-07-11 - Rating: 5)
Very responsible, professional and on time manner. He observed my initial issue and provided me with options. We ended up replacing the water heater for a new one. Everything was done in a timely manner. Highly recommended!! -
Review 140 (2020-09-30 - Rating: 5)
Excellent service. They responded promptly and were able to visit our home on the same day. They arrived on time and were very professional and efficient. They identified the problem with the plumbing in my bathtub and fixed it in the same day. I will definitely be using them if I have any more plumbing issues. -
Review 141 (2020-08-06 - Rating: 5)
These guys care about doing the job right and being fair. There was a miscommunication on price that caused an issue but they worked with me and we came to a compromise. They treated me fairly and professionally. The job was done in a timely manner and I’m quite happy with the end results. I will use them for all of my plumbing needs in the future. -
Review 142 (2022-08-01 - Rating: 5)
I thought this had posted, but apparently not. I had an EXCELLENT experience with WHE. I called them because they were listed on AO Smiths website under affiliated contractors. My HWH was being weird and the ignition wasnt working. E came out and not only fixed the issue, but also taught me a thing or two about what to do if it happens again.These guys ROCK. Very professional, great pricing, and extremely nice. I wouldnt think twice about calling these guys again and if I need help, they will be my first call. -
Review 143 (2018-08-07 - Rating: 5)
I am not one to typically write a review, and I am always very skeptical of hiring for any service in my home. Everything was different with WHE plumbing. Alex was extraodinary. He was punctual, communicative, professional, informative, polite..I could go on and on. Alex went above and beyond my expectations to ensure my new water heater was installed and ready to go. His work was superb. I would highly recommend Alex and WHE plumbing to anyone for their plumbing needs. -
Review 144 (2020-02-19 - Rating: 5)
Came same day I called and gave me a complete estimate. Explained the cost and process. Very professional and very clean for a great price. Made the process of replacing my water heater easy. Thank you will be using this company in the future for all of our plumbing. -
Review 145 (2020-04-22 - Rating: 5)
Alex was here when he said he would be, was very patient answering my questions, could troubleshoot the issue. We made a plan for the following day for the repair, which was also completed in a clean and timely way. I decided to have Alex do a further repair to extend the life of my water heater that will be completed this week. Alex is on my reference list now for help with plumbing in general. -
Review 146 (2020-08-25 - Rating: 5)
I called to have my water heater replaced and received exceptional service. A technician was sent within hours and my job was completed. I was given expert advice on a venting issue which I promptly contacted the builder about. I will definitely use WHE Plumbing again. -
Review 147 (2019-05-08 - Rating: 5)
Our water heater burst and a friend recommended we call WHE Plumbing. I am so happy we took his advice. We called ALEX late Monday evening and he promptly came out an hour later and reviewed the situation. After we discussed the total cost (lowest of the four plumbers we had called prior to getting our friends recommendation), he was willing to perform the work immediately , but told him i had a prior engagement that night. We agreed to 9 AM the following morning. I was pleasantly surprised when he appeared at 8:30 to start the work. I have never had a contractor arrive in a timely manner, much less a half hour early. The work was completed quickly, cleanly and professionally. ALEX was meticulous in the installation and cleanup. I stood over ALEX the entire time and peppered him with questions which he graciously answered. I later found all his answers were honest and right on point. I will not hesitate in using WHE for all my future plumbing needs. FMA -
Review 148 (2020-08-10 - Rating: 5)
We hired WHE for a water heater and a water softener installation project, after getting quotes from 5 different companies. It was the best service we have ever had. Alex, Vince and Isaaid have done an exceptional work and showed outmost respect for our home and safety. The level of detail, timeliness, professionalism, expertise, care/cleanliness, and value is greater than what we have seen over the 20 years of home ownership in 3 different houses. This company and its employees/experts got it right on every level. The whole process of scheduling, planning, estimation, execution, and completion walkthrough was done smoothly, even though it was not easy considering our home setup. This team worked very hard and efficiently. As a result, we have a perfect water system and will definitely recommend them to anyone and will use them again for our future needs. -
Review 149 (2018-04-15 - Rating: 5)
I called yesterday for a quote and WHE Plumbing responded quickly with a reasonable price, and was able to come out this morning to do the work, so I was really pleased with the quick turnaround.Alex flushed the sediment from the water heater and installed a new anode rod. He also fixed a leaking bathtub faucet. He arrived on time, was clean and professional, and did a fantastic job explaining what he was going to do and then doing it. It’s always so reassuring to meet a tradesman I can trust- his work was neat and detail oriented. I’ll absolutely call WHE the next time I need a plumber. -
Review 150 (2020-08-31 - Rating: 5)
Water Heater Experts Plumbing LLC (WHE) came to our house for repairs on out tankless hot water heater. They came and called Navien, who manufactured the water heater, and diagnosed the problem and ordered the necessary parts within a few minutes. They returned the following week and installed the new part in a few minutes and we are back up and running. We had another repair service out the week before we found WHE, and they said the unit was in horrible shape and may need to be replaced. WHE came and went right to the manufacturer to diagnose the issue and do the repair. Very impressed with their honesty and efficiency.Would strongly recommend! -
Review 151 (2020-05-05 - Rating: 4)
Overall they did a good job installing our new water heater. The price was fair. The only complaints I have are1. They had to remove the utility door to get into the furnace room and they also removed several items. They did not put the items back in the closet or reinstall the door.2. The had to turn off the main water value. They told me they had a problem with the main water value leaking and I thought they had fixed the drip. After they left it was still dripping. I think they could have offered to replace or repair the value since they are in the plumbing business. This was over a week ago and I still have a small drip. Looks like I will have to replace the valve. -
Review 152 (2020-01-15 - Rating: 5)
Alex and his co-worker were fantastic. They were honest, prompt, professional and courteous. Their pricing was transparent, and they delivered on their word.I would recommend Alex and his team without any reservations!!! -
Review 153 (2021-10-04 - Rating: 5)
Great experience. Alex answered his phone on a Sunday, not a recording, amazing! They came out the next day and completed the job. Issaid was extremely professional, on time and replaced the water heater in less time than expected. Will definitely recommend for future business. -
Review 154 (2020-07-17 - Rating: 5)
Had to replace my water heater and Alex, Vince, and Issaid were very helpful and professional. Vince and Issaid were on time to install and were very informative about the installation process and how to reignite the pilot if it ever went out. Will definitely use them again for any other issues that may come up. -
Review 155 (2020-11-07 - Rating: 5)
Very easy to schedule and punctual. I also appreciated the care that was taken to keep the house clean during the removal of our old water heater and then the installation of the new one. Attention to detail like that goes a long way with me! -
Review 156 (2019-05-08 - Rating: 5)
WHE did an excellent job replacing my water heater. My old water heater cracked which soaked the floor and carpet so we needed help quickly. Alex responded quickly and gave me options to deal with install challenges caused by our older house. I would definitely recommend WHE and Alex. -
Review 157 (2019-08-03 - Rating: 5)
Alex and Issaid installed my water heater literally within a few hours of me researching online for an install! The pricing for a 50 gallon pro grade WH with install, expansion tank, drip pan, flex lines, haul away, etc. came in hundreds of dollars less than the 3 other services I called beforehand. They were fast, careful, courteous, professional and even in spite their supplier loading up the wrong WH (stuff happens), was still able to get the right WH and complete the job done in under 4 hours. I highly recommend WHE Plumbing! -
Review 158 (2019-03-13 - Rating: 5)
These guys were great. Had an issue with a water heater in a rental condo that i own and it went out. They came out on a Saturday, quoted me a great price and installed on a Monday. Wouldve done it on Sunday but tenant had plans. Thanks! -
Review 159 (2020-03-16 - Rating: 5)
I would definitely recommend Water Heater Experts....specifically Alex. He was professional, knowledgeable but most importantly, he was candid about the issue I was having. He did not become a salesman which I was expecting; but instead offered an option to do some maintenance/repair work that was considerably less than a new hot water heater would be and it may give me several more years of use! -
Review 160 (2022-12-27 - Rating: 5)
They were great. They were on time and very nice and professional. It was a quick simple fix and they showed me a little more on the operation and maintenance. I will use their service again for regular maintenance. I highly recommend this company. -
Review 161 (2019-03-28 - Rating: 5)
Wonderful experience with Alex and Issaid at WHE Plumbing. Quickly diagnosed the leaks with my water heater and quoted both repair and replacement. They performed the repair efficiently and at what I believe is a reasonable cost. I won’t hesitate to call on them again if I have additional plumbing needs. Thank you Alex and Issaid! -
Review 162 (2022-07-25 - Rating: 5)
Alex is the man! We needed an anode rod replaced in our water heater (which the previous owners were several years overdue for), and another plumber couldnt manually pry the nut loose. Alex came out with his impact wrench and got the job done quickly and efficiently. He has invested in having the right tools, even when theyre more expensive, and he knows how to use them. We have a new go-to plumber! Definitely will call again for future needs. -
Review 163 (2022-09-16 - Rating: 5)
WHE was a great find! They replaced our water heater under warranty and fixed some associated plumbing issues that weren’t to current code. I was so impressed by the professionalism of their staff and the timeliness in which they were able to come out and get the work done. I will be using them for all my plumbing needs going forward.. -
Review 164 (2019-05-22 - Rating: 5)
Replacing a hot water heater isnt fun but Water Heater Experts made it quick and easy. Aside from providing prompt and professional service, their quality of work exceeded expectations and passed city inspection with flying colors. I have already recommended WHE to friends/family and will make them my first call for any plumbing needs in the future. Thanks Alex and crew! -
Review 165 (2019-01-28 - Rating: 5)
Initially I had Water Heater Experts out to inspect my leaking and partially clogged kitchen drain. They showed me where the garbage disposal was cracked (causing the leak) and recommended a product that would help the gurgling sound coming from the drain (which I had assumed was a partial blockage). Within a week of getting the product (online, not from the WHE) the drain works great, just had they had advised. While they were out I had them look at the hot water heater. I knew when I bought my place 4 yrs ago that the hot water heater was older and wouldnt last forever. Upon inspection they found it was 15 years old -- and I could see the corrosion without them pointing it out. We scheduled a time to replace the hot water heater (which involved unstacking and moving my washer & dryer to get to it), they gave me a quote and returned as scheduled. The new hot water heater is amazing! Im so glad I found WHE to come out and do these very necessary repairs. I highly recommend Alex and his team! -
Review 166 (2019-06-15 - Rating: 5)
I rarely review businesses that provide services like plumbing, electric, or HVAC only because the representatives usually leave me with some sort of PTSD.However, Alex and his team provide the exact opposite in their delivery of expertise. I put in a request at 2:00am for a non-emergent issue and Alex messaged me at 7:00 informing me he could be out to our place by 8:00 to take a look at replacing our refrigerator valve.He showed up on time and was able to complete the job the same day! He also did the work for a fraction of the price compared to everyone else’s bid I had obtained.Alex also went above and beyond by evaluating our main water line shut off and informed us that it would be beneficial to have it replaced in the future. He did not, however, pressure us in any way to move forward with the modification.I will 100% use Alex for all of our future plumbing needs and recommend him to any and all that may inquire. -
Review 167 (2020-12-07 - Rating: 5)
Called on a Saturday afternoon when water heater failed. Alex came in about an hour to give an in-person estimate. He then came back about 2 hours later with the new water heater and had it installed that evening. Work was done cleanly, competently. -
Review 168 (2019-07-02 - Rating: 5)
Courteous and professional. We were able to get on the schedule next day and were pleased with the work performed. We would recommend his services and plan on using Alex again for future needs. -
Review 169 (2022-02-23 - Rating: 5)
Our water heater broke on a Thursday and Water Heater Experts Plumbing quickly evaluated our old heater on Friday. They recommended replacement, which was in keeping with a second plumbers recommendation. They were able to come out on Saturday morning (one day after their initial assessment) and installed a new hot water heater in 2-3 hrs. Their prices were comparable to several other companies that we contacted. They were timely and professional. -
Review 170 (2019-01-26 - Rating: 5)
I was really pleased with my experience with WHE Plumbing. They were prompt and professional. The person who came to my house was kind. He laid out mats and wore boot covers to make sure he didn’t track anything in. They were reasonable in regards to pricing, too! I highly recommend them. -
Review 171 (2019-06-10 - Rating: 5)
Ive worked with Alex on 2 separate occasions now. Hes extremely responsive and very transparent with what needs to be done and what the costs will be. Id highly recommend him to anyone looking for timely and cost-efficient services. -
Review 172 (2019-03-16 - Rating: 5)
Fantastic quick service, very professional full of knowledge. Gave an ETA after the call and was there on time. Assessed the damage and gave us the information upfront about what work was going to be done and why. I would highly recommend this company hands down for your plumbing needs. Thank you very very much Alex. -
Review 173 (2021-03-19 - Rating: 5)
This was my first plumbing experience, and I was really glad we went with them. They were extremely nice, explained everything in a way that I could understand, they tackled things as they came up, and they didnt try to take advantage of my own inexperience. Very courteous. They stayed until they saw the issue through, which made for a long day. They did not charge for something that required the work of a specialty company (sewer line), even though they spent literal hours doing everything they could with the equipment they have. They fixed the main issue that we called them about in a way that was much less expensive or damaging to the house than I imagined. I would recommend them to anyone and will use them the next time I have something come up -
Review 174 (2022-04-28 - Rating: 5)
I am very particular. We had a leaky water heater. In less then 6 hours we were able to contact the vendor, have a site visit, discuss recommendations, and have the work performed and completed. The job was done with a high degree of professionalism at a reasonable cost. I would recommend calling WHE if you have an issue with your water heater. -
Review 175 (2022-08-02 - Rating: 5)
Alex and his team quickly responded my request. They arrived on time, and provided me exact fees to get all thing done. I am very happy with their service, and this is 3rd time I used them.If you have plumbing issues, it will not be wrong to go with them!Thanks Alex and Water Heater Experts Plumbing team! -
Review 176 (2019-08-29 - Rating: 5)
Alex is very reliable and on time. His work is very straight forward and affordable. If you need a great plumbing company WHE is the company to consider. He is one of the best in the business. -
Review 177 (2021-11-29 - Rating: 5)
Our 15 year old water heater stopped working and we needed to replace it. Vince was punctual and installed the new water. Its been more than 2 weeks after installation and everything is going fine. We are happy with their service -
Review 178 (2021-01-07 - Rating: 5)
We had the pleasure of having our hot water heater start leaking late on a Friday night and needed an emergency fix on a Saturday. I did a quick Google search and saw WHE pop up as a 5 start local business so called them at 9am for help and someone was at our house by 10. They not only replaced our water heater quickly, but also helped out with the permit with Arapahoe County and facilitated everything that came with it.We were experienceing a couple of issues two weeks after the water heater had been installed with in in our hot water lines and a milky color water coming out of our faucets when the hot water was on and WHE once again was able to come out promptly and resolve the issue. I recommend them 10/10 times! -
Review 179 (2022-04-11 - Rating: 5)
I called up WHE on Friday afternoon. They were able to get me scheduled for the following Monday. Vince came over and was professional and knowledgeable. He made it clear what work he was going to do and provided pricing. I will continue to use WHE and recommend them to friends whenever a plumber is needed. -
Review 180 (2020-07-07 - Rating: 5)
I called Water Heater Experts plumbing when water started leaking from the sink area of my tenant’s apartment. It’s always so stressful when water is leaking! I called them because of their great reviews and I’m really happy that I called them.They were able to come right away and their serviceman was incredibly friendly and professional. I will definitely use them in the future. Thank you, Water Heater Experts! -
Review 181 (2022-05-10 - Rating: 5)
I needed a professional assessment on a water heater gas reading and WHEP came out within a day and was able to address the issue. They were thorough and helped explain what was going on and provided options for me to consider in terms of next steps and mitigation. I would use them again! -
Review 182 (2021-11-21 - Rating: 5)
Water Heater Experts helped me when my old water heater broke down and flooded the basement. They were responsive, professional, and very detailed when discussing the problem and their process/solution. I was lucky and they were able to replace the water heater the same day I contacted them. -
Review 183 (2020-05-30 - Rating: 5)
I pretty much had my entire bathtub fail all at once, and had a few plumbers through my house because of it. WHE was the most professional crew I got to work with during this time, They were always quick to respond to any worries, got me a very nice deal, and most importantly they fixed all the the necessary plumbing repairs within 36 hours of my initial call. I would use their services again -
Review 184 (2019-03-10 - Rating: 5)
I can’t tell you how appreciative I am to WHE Water Heater Repair. I came home to a flood in my basement yesterday afternoon because the water heater had broken down. Alex was there within 2 hours and went to Home Depot at 6:30 at night, got a new water heater, and stayed until almost 10:00 at night installing the new one and removing the old one. He was efficient, courteous and explained everything he was doing and why.I’ve had so many awful service experiences...this was so refreshing. I would recommend these folks to anyone.Katherine Schomp -
Review 185 (2019-12-28 - Rating: 5)
Quick response and came to our house and gave an estimate, options and explained what was necessary practically and code-wise to replace my water heater on a Saturday evening after my old one went out. Answered my questions and completed the job yet that evening. Had a 5-star rating prior to our job and that was one of the reasons I contacted WHE. Lived up to the 5 star rating in my project. -
Review 186 (2020-10-21 - Rating: 5)
I hired WHE team to replace my leaking water heater, and Im very happy with the installation and support I received from WHE. Ive talked to several contractors, but WHE was most knowledgable and showed genuine interest to help me through the process. Im glad that I went with WHE, and would recommend them for your future plumbing needs. -
Review 187 (2022-08-02 - Rating: 5)
I had someone come to fix my leaking water heater pipes, he did a great job, very quick, friendly, and the price was really good for the work. Definitely would recommend! -
Review 188 (2020-05-19 - Rating: 5)
Ive used WHE 3 times in the past 2 years and couldnt be happier with their service and professionalism. Highly recommend you use them if you need plumbing services. Priceing is upfront and they are prompt (even during a pandemic). Thanks guys ! Good to know there are still some service companys out there that still practice excellence. -
Review 189 (2020-10-12 - Rating: 5)
WHE helped us out in a pinch. We found a leak in a hose to our water heater around 9pm on Friday night and ended up having to shut off the entire supply to our condo unit to stop the leak. Alex answered the phone first thing Saturday morning, he and Vince were out in about an hour to fix the problem quickly and at a reasonable price. We were grateful to have our water back on so soon! -
Review 190 (2022-08-22 - Rating: 5)
I was impressed with the WHE team, polite, professional, delivering with a highest quality. We have gone through many contractors, WHE value proposition was the best. Thank you so much for such a quick response and smooth process. -
Review 191 (2022-07-03 - Rating: 5)
The technician who came to clean out my water heater accidentally shut off my HVAC system which shut off my Air Conditioner. I was with out any Air Conditioning for six days and it was miserable. This should have never happened. When I reported this to Alex, the owner, he spoke with the Technician and the Technician denied it. No one else was down in the basement working or near that area. -
Review 192 (2020-07-22 - Rating: 5)
I called & Alex showed up the same day & gave me a quote. Said someone from his crew would be available later that day. Issaed showed up & fixed my leaky master toilet. All done in less than 2 hours and I am very pleased. -
Review 193 (2021-04-07 - Rating: 5)
WHE were really flexible with the install. I had to change my appointment several times but they really worked with me. They helped me a lot with my rebate process with Xcel. Thanks Annie and Alex and your team for all your help. -
Review 194 (2019-05-04 - Rating: 5)
Alex did a great job of installing a dishwasher, disposal and plumbing a new kitchen sink. Very professional and at a great price.I highly recommend Water Heater Experts Plumbing. -
Review 195 (2021-05-12 - Rating: 5)
WHE were so fast and helpful. They cleaned my hot water heater and got it working properly very quickly. Their pricing is excellent and fair. I will definitely use them again. -
Review 196 (2020-06-20 - Rating: 4)
There was a scheduling problem with my appointment. Alex did apologize and made it right. Best price of anyone for descaling of hot water unit. He took photos before and after. Good job!! -
Review 197 (2020-09-21 - Rating: 5)
I installed a new water heater by myself and didnt notice there was a shipping bracket supporting the burner. The bracket made noises everytime the burner turns on. WHE managed to take it out without removing the water heater which was great. They also help me understand what I did wrong with my installation. Nothing major but I really appreciated their advice. Because of that, I will do a better job when I need to replace a water heater next time. Thank you WHE! -
Review 198 (2023-11-02 - Rating: 5)
Alex was very fast and transparent with everything. He has a lot of knowledge. Will be the only trusted plumber I will call