Roto-Rooter Plumbing & Water Cleanup
Located in Denver, Colorado
Address: 7800 W Jewell Ave Unit G, Lakewood, CO 80227, United States
Phone: +1 303-551-0340
Rating: 4.8
Services
- On-site services
- Repair services
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-19 - Rating: 5)
I think this was the fourth time I’ve used the Roto-Rooter team here in Denver. I got acquainted with them during the pandemic. They came out immediately to snake my drain — when my plumber of many years was going to take a week to come out. Today I worked with Sergio Cruz for a second time and Robert Rios for the first time to replace the faucet sets in my kitchen and master bath. I’m very pleased with the work and plan to call them back when plumbing problems rear their head in the future. Hopefully it will be a while. -
Review 2 (2024-08-09 - Rating: 5)
Cole was very, polite, knowledgeable and willing to answer every question I had. He let me know what I would pay before replacing the pressure relief valve. The area he worked in was left in the same clean condition as it was before he started working. I’d recommend him and I’d request him if I needed something else repaired in my home. -
Review 3 (2024-08-13 - Rating: 5)
Kelly came out on short notice/ same day and was here within 1.5 hours. He was very knowledgeable and efficient in the service. He unclogged my main and showing me on camera the clearance he made in the line. I would recommend Kelly and his services to friends and family! -
Review 4 (2024-08-12 - Rating: 5)
Mike was awesome! We had a plumbing issue and Mike was available to come take care of it right away. He was very pleasant, informative, quick, and patient. He kindly waited while we were on the phone with our warranty company to get the job covered. Thank you Mike! I would highly recommend to anyone, and we will be calling them for any of our future issues.Carma -
Review 5 (2024-12-06 - Rating: 5)
On time and VERY good service cleaning the main line out. Feras was very thorough with the work he did and made sure it was clean in the work area. Very satisfied !!!!!! Was a very good experience with dealing with Roto-Rooter for the 1st time. -
Review 6 (2024-08-02 - Rating: 4)
It was an urgent, last minute need to have our drains snaked. I was told they would have someone here within 2 hours (5-7 pm). After several text messages saying they were running behind but we were next on the schedule, the technician arrived at 10:20 pm. But upon his arrival he was able to find the blockage and get it snaked. I was pleased with the work of the technician, but a little frustrated by the 3+ hour late arrival after the quoted window. -
Review 7 (2024-08-11 - Rating: 5)
Zac provided Excellent Customer Service. His explanation of work was in “layman’s terms “. He was not condescending, or talked “over your head.” I highly recommend him and Roto Rooter. Will be using them for any future plumbing issues. Phil L. -
Review 8 (2024-08-14 - Rating: 5)
Justin did a great job on our clogged drain. He explained the problem, fave me several options. He worked quickly and fixed the problem. He cleaned up the site, and was very courteous. I would recommend him to any of my friends. -
Review 9 (2024-08-13 - Rating: 5)
I had some serious issues with my plumbing and came home to a huge mess. After an easy call to Roto-Rooter, Josh came over and took care of our needs. He was polite, knowledgeable, and very clean. I’m very impressed with the service! Thank you! -
Review 10 (2024-08-12 - Rating: 5)
Keaton was great. Replaced parts and helped with a rebuild on couple toilets and snaked a a drain. He was able to come out before my scheduled service time as well. Explained everything. Lots of appointment slots and I Scheduled everything online. Would use them again in the future. -
Review 11 (2024-08-13 - Rating: 5)
They were extremely helpful, and quick. Kelly did an amazing job fixing my plumbing issue in under 10 minutes. Highly recommend if you need reliable and efficient help. -
Review 12 (2024-08-11 - Rating: 5)
Evan came to my home on Sunday morning to clear the sewer line. He assessed the situation and my property and proposed the best solution after explaining the options. He was quick and paid attention to details before, during and after the job. Id request him on any future calls! -
Review 13 (2024-08-11 - Rating: 5)
Saso was the Tech. Good profesional guy. Knew his stuff inside & out. Was not an easy task to get my floor drain open. He had to try 4 different ways to get a SNAKE into drain & was not givn up. Took over close to 3 hrs. but got job done, much to my gratitude. AAA Plumbing was there day b4... Gave me na ESIMATE of 12 thousand dollars. I kid u NOT ! Said they needed to jackhammer my floor out & replace the cast iron pipes. Honest to God. I paid Roto rooter Saso 4 hundred GLADLY. -
Review 14 (2024-08-10 - Rating: 5)
Unfortunately I had to have someone out two times however both times they were able to address the issue. The first time was with the main line and the second was with the floor drain for the washing machine. They cleared both lines and were very friendly explained everything and did a good job at cleaning up. Thank you! -
Review 15 (2024-06-01 - Rating: 5)
Josh was amazing! Very kind and patient, and he worked hard to fix the issue. I think other plumbers would have given up or recommended we tear everything out and start over. Thank you for getting our bathroom working again on a weekend!Service arrived much faster than quoted, and communication was great from booking through payment. -
Review 16 (2024-08-08 - Rating: 5)
Your technician was very resourceful and showed up on time. Has good manners and solved my problem in a in a short time. Very decent young man. Highly recommended. -
Review 17 (2024-05-28 - Rating: 5)
I cannot say enough good things about my experience. Harper was so nice and knowledgeable. He explained the damage and helped me navigate filing the insurance claim. He even answered 5000 questions from my dad. Cam also went above and beyond. Every time he investigated the source of the leak, he discovered worse and worse damage. But he brainstormed the best solution and was still able to fix it same day! Everyone’s communication was excellent and they made what should have been a horrible experience, oddly enjoyable. Thank you guys so much! -
Review 18 (2024-05-23 - Rating: 5)
Ross and John where great, super professional and patient due to how hectic our community is. The found the issues from a pipe leaking from our boiler room and a backflow replacement and finding a leak in on a tub due to rust and age. I would recommend them and as for them again! -
Review 19 (2023-11-14 - Rating: 5)
After waking up to 2-3 feet of water in my basement this morning, Keaton with Roto-Rooter saved me! He was prompt, efficient, kind and knowledgeable. He provided all estimates right away to ensure I knew what to expect with the damages. Due to the amount of water, he educated me on what type of removal was necessary so that he could assess the damages and was back within half an hour after the basement had been pumped with the replacement parts needed. He was able to replace the water pump the same day and will be back tomorrow to replace my water heater. Great work, nice guy. Thank you for saving the day Keaton!!! -
Review 20 (2023-11-21 - Rating: 5)
Shower/Pipe repair: Oren was quick to reach out & make sure all my needs for the repairs were met. Oren was easy to get a hold of and communicated to me each step, along with what parts were needed and installed for the job, making the process a breeze. He came by yesterday for a consultation and was unable to complete the shower repair due to licenses for the job but was adamant on getting it done. He was able to pass all information to his team and get an early appointment the next morning and grabbed the parts needed to make the job easy. Enter stage Robert. Robert was a godsend as he knew exactly how to get the job expertly done and was absolutely quick with the repairs. Robert was definitely a master at his trade and made sure I understood how to maintain the water flow in my house. Roto-Rooter has an amazing team and made my hardship non-existent. Look forward to having them on my side and continuing to do business with their company. -
Review 21 (2024-05-24 - Rating: 5)
Colton did a fabulous job taking care of a slow draining tub...he was there the same day and completed his work in 30 minutes. He kept us informed prior to and after he completed the work. Very professional! -
Review 22 (2023-11-14 - Rating: 5)
I was impressed with everyone involved! I called in a panic last night and the lady at the call center was extremely thorough and helpful, got me scheduled right away. Then our technician, Josh was amazing and showed up right away in the morning. He was very professional and friendly and thorough. He provided us with good options and was very patient. Shortly thereafter, Bill his supervisor came to assist, and he was also amazing. I appreciate their insight and advice so much and will definitely use Roto Rooter again for any future disasters! -
Review 23 (2023-11-21 - Rating: 5)
Had Jacob Z from roto rooter over because I had some recent backups that slightly flooded my basement.Very friendly professional guy. I appreciated him being transparent and honest along with providing options on what may work best for the service I needed that day so we could get the work done at the cheapest price without unnecessarily increasing the bill. Definitely will request him by name just because he conducted himself professionally and transparent.Rare to have someone like him nowadays but it was great having him work the issue. -
Review 24 (2024-08-13 - Rating: 5)
Thanks guys. The clog was not where I initially thought it would be, but Colton was very patient and handled troubleshooting like the pro that he is. Would recommend -
Review 25 (2023-10-18 - Rating: 5)
The guys were great! We got a same day appointment which was awesome! They took care of our problem and thoroughly checked the drains and lines! I HIGHLY RECOMMEND this team..they were so friendly, polite, professional, and SO KIND to our dog! Thanks for excellent service! -
Review 26 (2024-05-26 - Rating: 4)
This morning was very heck-tack & I was super stressed my toilet was clogged. But the two gentlemen who came to my house were very pleasant, friendly & professional!! They got here in the time frame that they quoted!! Milze & his brother (wish I would have caught his name) were exceptional!! The only complaint & why I am not giving 5 stars is it’s very pricey!! Not the gentlemen’s fault though!! Thank you two both of you for your service this morning!! -
Review 27 (2024-05-28 - Rating: 5)
Kelly came out promptly, on a holiday, and diagnosed our problem very quickly. He explained everything clearly and presented all our options. Very pleased with the service and would call again in the future! -
Review 28 (2023-10-15 - Rating: 5)
We had a great experience with Roto-Rooter. The tech showed up on time and was Friendly and happy to answer questions. Luckily, he was able to get the line unclogged and we are not able to use everything as usual. Payment was easy and the whole visit was about an hour and a half. Very grateful! -
Review 29 (2023-11-10 - Rating: 5)
The team of technicians who answered a service call at my house were great! They came out for a water main back-up/flood, and knew exactly what they were doing. They were professional, attentive and kept me updated during their entire visit. Then they provided me with everything I needed for my insurance claim. They even recorded the pipes as “evidence” for my claim! The whole experience was exceptional!! We will be using them for our insurance claim work and will be referring them to anyone in need. Thanks! -
Review 30 (2024-06-03 - Rating: 5)
Russ did a great job! Was on time, very polite and professional! Also provided extra information related to other plumbing issues which will save me $$$$. I will use roto-rooter again! -
Review 31 (2023-10-26 - Rating: 5)
Cody & Angel did a great job clearing out our main line. They arrived within 1 hour of scheduling and did a thorough and efficient job making sure everything drained properly. They were also very friendly. I will be calling roto rooter in the future again if I have any issues. Thanks guys! -
Review 32 (2024-05-23 - Rating: 5)
Evan was great. The tech worked to make sure the issue was resolved. Great customer service. I can not say enough good things about this tech. I would use this tech and company again in future. Thank you! -
Review 33 (2023-11-23 - Rating: 5)
The service was great! Saso was very thorough and efficient and went above and beyond to make sure the problem was resolved and everything was working. He and Michael explained the situation and how we might resolve it long term. We really appreciated their care and concern. They were kind and considerate and friendly. -
Review 34 (2023-10-26 - Rating: 5)
Tee was awesome! He came out and did our yearly maintenance of our main line. I appreciated how he explained what he would be doing and was transparent with the cost. We are big roto-rooter fans and have been loyal customers for years. Very grateful for all of their employees who are friendly and kind! -
Review 35 (2024-01-20 - Rating: 5)
Ace rocks! This was an emergency callout due to a busted waterline. He was on time, friendly and professional. He assessed the damage and made some recommendations on a couple of other problems he noticed while going through the fix for our broken pipe. He’s a nice guy and I have the utmost confidence in his abilities. -
Review 36 (2023-11-27 - Rating: 5)
We had a Thanksgiving weekend emergency that turned into a plumbing reconstruction project. Joe and Robert were great, inspired confidence in their expertise and were pleasant to have working at the house. Pablo also was a big help, going above and beyond the call of duty, as did Joe and Robert. Thanks to all! We would highly recommend Roto-Rooter Denver and this crew. -
Review 37 (2024-08-11 - Rating: 5)
Saso was incredibly professional, knowledgeable, and customer service focused. I highly recommend Roto-Rooter and Saso. -
Review 38 (2024-05-26 - Rating: 5)
Josh and Ross were very professional and highly experienced. They explained everything in great detail. We will use Roto Rooter if needed, in the future. -
Review 39 (2024-05-23 - Rating: 5)
Zac and Cole were absolutely amazing! They are both very professional. They explained everything to me so that I could clearly understand. Highly recommend both! -
Review 40 (2023-11-15 - Rating: 5)
Keaton and Robert were back today to install the new water heater and did a fantastic job! They were prompt, professional and worked quickly to make sure my hot water came back on. Robert even saved me a visit from the furnace repair/replacement people by noting that it seemed to be functioning properly and assisting me to test the thermostat! Thanks again for all of your assistance guys! I appreciate it so much! -
Review 41 (2023-10-19 - Rating: 5)
I have a sewer line with aggressive roots that needs constant maintenance. Ive used bargain services and felt like I might as well have not had anyone come out. This was my second time using Roto-Rooter and Im so happy with their service. Evan took his time on the work and didnt leave until he was satisfied. He took the time to explain what he found and what my options were. I will always use Roto-Rooter. The confidence knowing the work was done to the highest standards is worth a lot to me. -
Review 42 (2024-05-27 - Rating: 5)
Devin is great. He came out late at night fix our problem in no time. He answered all our questions. He was very professional and very polite. I would highly recommend Devin. -
Review 43 (2023-06-18 - Rating: 5)
We had a wonderful experience w/ Mark and Josh today. They arrived timely, and were super professional and very friendly. We were dealing with a situation that had caused grief. The problem was ascertained and a solution was derived in a very short amount of time. We felt comfortable through the process as we discussed options available, pricing, and reasonable recommendations. Thank you for your professionalism, practical mindset, and friendly demeanor. Highly recommended!! -
Review 44 (2023-05-07 - Rating: 5)
I recently had the pleasure of working with Ace & Kevin to fix a clogged drainpipe in my kitchen sink, and I have to say that I was thoroughly impressed with their level of professionalism and dedication to getting the job done.Even though it was a Sunday afternoon and I wasn’t expecting anyone to be available, Ave & Kevin arrived ahead of schedule and got straight to work. They were both incredibly knowledgeable about the issue and were able to quickly diagnose the problem.Throughout the entire process, Ace & Kevin were extremely communicative and kept me informed every step of the way. They explained everything clearly and made sure that I understood what was happening and what needed to be done to fix the problem.Despite some challenges along the way, including difficult-to-reach pipes and stubborn clogs, Ace &Kevin never gave up. They worked tirelessly until the issue was completely resolved, and even took the time to clean up, leaving the area better than they found it.Overall, I couldn’t be more pleased with the service that Ace & Kevin provided. They were true professionals in every sense of the word, and I would highly recommend them to anyone in need of plumbing services. Their expertise, dedication, and commitment to customer satisfaction are truly second to none. -
Review 45 (2024-06-09 - Rating: 5)
Sean was professional and helpful to understand the problem. He gave helpful suggestions and explained his findings. It has been over a week and no issues or recurrent back-ups. -
Review 46 (2023-11-08 - Rating: 5)
Joshua came out to my house within the specified time that I was told, was well spoken, professional, and upfront about cost and repairs. He was able to do a quick assessment and complete the job within about half an hour. We then spoke about future services and products. I intend to continue to use this company and specifically ask for Joshua in the future. -
Review 47 (2024-05-30 - Rating: 5)
Very quick & professional service. Tre kept us informed through the whole process. Unclogged our sink & main line in around 30 min. Would recommend. -
Review 48 (2023-11-27 - Rating: 5)
They were able to send someone the same day to address our overflowing washing machine drain. Both technicians - Saso and Dakota- were very knowledgeable! They fixed the issue and took the time to explain everything to us. -
Review 49 (2023-02-24 - Rating: 5)
Kelly was incredible! He came over within 1 hour of me calling for assistance for our basement shower drain. It turns out it was a quick fix to solve our drain issue and he didn’t even charge us. He was kind, knowledgeable, responsive, and very professional. He even checked our main drain line (which we were told needed attention when we bought the house) and put steps in motion to help us get that fixed too! Thank you so much for everything. I would absolutely recommend their services and will be using them in the future. -
Review 50 (2023-12-25 - Rating: 5)
Despite being Christmas Eve, Ace was an absolute professional and god send. He kept us informed every step of the way. We can’t say enough good things about him. We will most definitely recommend Roto Rooter to our friends. -
Review 51 (2023-11-22 - Rating: 5)
Jacob Z. was so polite and helpful. He couldn’t repair my problem because it was an appliance repair. He troubleshot and pin pointed the problem. It should be very easy fix for my appliance repair. Even though he couldn’t fix it I would definitely have him out again for another issue. Thanks so much!!! -
Review 52 (2023-10-27 - Rating: 5)
Zac came over and fixed a leak from a previous install. I do appreciate that when I call I don’t have to stress about when they are going to come. I know they will send somebody as soon as they can. In my experience they have always done a great job.Zac was great fixed the pipe, stopped the leak and it was no charge. Whew! Thank you! -
Review 53 (2023-10-28 - Rating: 5)
I googled a company for sewer lines cleaning and saw Roto-Rooter had 5 star reviews. So I scheduled the same day service around 3pm. I didn’t expect the technician (Kelly) would show up at 4pm and finish all work in an hour. He is very friendly and professional. I’m very happy randomly picked up Roto-Rooter! -
Review 54 (2023-10-27 - Rating: 5)
Eric worked so hard on our drain and was so thorough, making sure everything was working perfectly and gave us advice how to maintain our drains. Very personable too. You are very fortunate to have him as an employee. Thank you! -
Review 55 (2023-10-16 - Rating: 5)
Kelly was super friendly and efficient. He helped clear the clog in our kitchen sink and explained what he was doing the whole way. He kindly took a look at my bathroom drain and helped clear it up in minutes. -
Review 56 (2023-11-25 - Rating: 5)
Uriel was super nice and very helpful! He cleared our line quickly and informed us of our possible issues for preventative measures. I will definitely keep this company in mind for future plumbing issues we may have. -
Review 57 (2023-12-08 - Rating: 5)
We called Roto-Rooter on Thanksgiving for a sewer backup. Phillip was out within the hour. He fixed it for us and set us up to have it scoped after the holiday. We had Devon out (and another worker) who scooped the line and explained our options. We are thrilled with the help we received from Roto-rooter and would highly recommend them. -
Review 58 (2023-06-29 - Rating: 5)
Had a great experience. Kelly M. was super friendly, very respectful of our home, and was super knowledgeable. He drove all the way out, but since this case was an easy fix, he didn’t charge. Seems like a solid guy—would 100% call again. -
Review 59 (2023-02-04 - Rating: 5)
Kelly Malavasic arrived when he said he would. He was very friendly and courteous. He was great about explaining what he was doing while he was here cleaning out my kitchen sink drain. He was great about letting me watch. He was great about cleaning up whatever mess was made from snaking out the drain. He left everything in great working order. I would definitely use Roto-Rooter again and would gladly recommend them to my friends and neighbors. -
Review 60 (2023-09-21 - Rating: 5)
Roto-Rooter has been my go to plumbing service provider! This most recent service call, though it was after hours was a life saver! Angel and his partner showed up, examined the problem and quickly rectified it saving possible water damage to my new carpet. Roto-Rooter has proved to be reliable with professionals in the business. Cant say enough! I have never been disappointed. -
Review 61 (2023-11-01 - Rating: 5)
Mark S from Roto-Rooter was personable, professional, patient and not only quickly diagnosed and fixed our clogged line, but did an excellent job of educating us along the way. Definitely recommended, thank you for saving us on a Halloween night! -
Review 62 (2023-04-15 - Rating: 5)
Mark Adam and Ian were all awesome. They were straightforward with the problem I was facing with my sewer line. They made sure to show the video of the sewer line and to thoroughly describe what was going on. I would definitely recommend their service to anyone! -
Review 63 (2023-11-01 - Rating: 5)
Roto rooter plumbing arrived today on time and ready to fix a faulty commode. The plumber gave me a reasonable estimate and a rationale for why this work would eliminate the indicated issues. Zak fixed the problem and completed his work professionally in a timely manner. -
Review 64 (2023-10-18 - Rating: 5)
Sasha was my plumber and he did an excellent job of finding and resolving the issue of my leaking faucet in my bathroom. I am more than pleased with the service and friendliness Sasha provided. I feel like the cost I paid was reasonable and did not feel like I was overcharged. -
Review 65 (2024-02-04 - Rating: 5)
Ace, an excellent technician, explained the process, wore booties to walk on the carpet, and finished the job quickly. We appreciated his availability even on a Sunday. -
Review 66 (2023-06-22 - Rating: 5)
Kelly M. Is knowledgeable, thorough, understanding and explains the process throughout fixing the problem. He was great at problem solving and trying to figure out how to best get rid of my blocked drain. He went above and beyond when encountering issues that occurred while completing his task. Very pleasant and encourages questions all along the work process. -
Review 67 (2023-11-07 - Rating: 5)
Had waste coming up through the drain in my house, after spending months doing bandaid fixes. Joshua showed up shortly before 8pm and after I gave him the necessary information got right to work and was patient while I worked out my part of the logistics. He made the repair as cost effective as possible but most importantly he got the sewage draining again. -
Review 68 (2023-10-31 - Rating: 5)
Devin was fantastic! Ive had my share of repairs lately. Devin and Roto Rooter have been incredibly responsive, knowledgeable, caring, thorough and fair. That means a LOT. Devin solved a smaller issue before it became a huge problem. Thank you! -
Review 69 (2023-10-15 - Rating: 5)
The team at Roto-Rooter did a great job addressing our issue and concerns. They were very thorough and professional. I would highly recommend Cam and the team. -
Review 70 (2023-10-17 - Rating: 5)
I am always pleased with the care I receive from Roto Rooter. The job was done in a timely manner and my water runs great with no backing up when doing a load of laundry. The spigot in back yard was also repaired , which required a lot of care. Thank you, Angel!! -
Review 71 (2023-11-25 - Rating: 5)
This was our first time using Roto -Rooter after going with another company for many years and I wish we had switched to them sooner. We had a backup that was coming up through multiple downstairs drains and quite serious. Josh got here ahead of schedule and averted a potentially catastrophic situation with courtesy and efficiency. We will be repeat customers for sure. Thank you Roto-Rooter and especially Josh. -
Review 72 (2023-06-13 - Rating: 5)
Angel was very professional, kept me informed before, during, and after the process. He was also conscious of treating my floors and home well. Quality work.. My expectations were exceeded and I would absolutely recommend again. -
Review 73 (2023-04-19 - Rating: 5)
Kelly got over to us within an hour or so of us having our main line back up and had it fixed super quick and was very thorough to make sure this didn’t happen again. Would strongly recommend and definitely ask for Kelly. Super professional and did great at explaining everything going on! -
Review 74 (2023-08-09 - Rating: 5)
I had water backed up in my bathroom and called roto-rooter to help. Kelly showed up within the hour with a super friendly desire to help. He checked everything out to make sure there was not something serious going on. He fixed the issue quickly and again was very cheerful in helping. Thank you, Kelly. -
Review 75 (2023-11-01 - Rating: 5)
Uriel and Bill were really great. They made the entire process easy, explained my options clearly, and helped me get the best value for my money. They were friendly and professional. -
Review 76 (2024-05-26 - Rating: 5)
Saso was great and with all the unfortunate events happening at 10pm on a Saturday night, he was a pleasure. Would highly recommend! Thank you Saso! -
Review 77 (2023-11-08 - Rating: 5)
Uriel was promt, professional, ahook my hand and immediately made me feel comfortable. He explained what he was doing as he was looking stuff over. And made future recommensations based on his findings. Highly recommend! Excellent customer service. -
Review 78 (2023-09-08 - Rating: 5)
We have used Roto Rooter a couple of times. They are always great!Tonight they unclogged our main drain line which had gotten closed up with roots.They did a great job and are always the first plumbing company I call! -
Review 79 (2020-09-17 - Rating: 5)
Great service! Scott was friendly, respectful, professional, and very knowledgeable. I appreciate that he took the time to explain what he was doing throughout and am happy with the results. It was also a smooth process getting an appointment--i was able to schedule one for the same day and they called to ask me if it was alright to come earlier than expected! I definitely recommend their services and will call them again as needed. -
Review 80 (2023-11-24 - Rating: 5)
Saso and Dakota were great representatives of their company. Professional, personable, and went the extra mile in regards to educating the customer. Highly recommended. -
Review 81 (2023-06-10 - Rating: 5)
The 6 mounts warranty is great. I have received same-day service all three times that Roto-Rooter has help me. The technician ISaiahH was awesome and I would recommend the service to anyone. I was only charged for the first visit. -
Review 82 (2023-11-17 - Rating: 5)
**Exceptional Service by Treshon at Roto-Rooter**From the moment Treshon from Roto-Rooter stepped into our home, it was clear that we were in the hands of a consummate professional. His demeanor was not only friendly and approachable but also exuded a level of expertise that immediately put us at ease. Treshons ability to explain the process and the solutions he was implementing was outstanding. He didnt just fix the issue; he educated us, ensuring we understood what was happening every step of the way.But what truly set Treshon apart was his commitment to exceeding expectations. In a world where satisfactory service is often the norm, Treshons work was a refreshing reminder of what excellent customer service looks like. He went above and beyond, meticulously addressing not just the immediate problem, but also providing tips for maintenance and prevention of future issues.In conclusion, if youre in need of Roto-Rooters services, hope youre lucky enough to have Treshon as your technician. His professionalism, expertise, and exceptional customer service are a testament to the quality Roto-Rooter strives for. Treshon is not just a credit to his profession; hes a shining example of what every service technician should aspire to be. -
Review 83 (2023-08-10 - Rating: 5)
Ace Fritz-Hood came to our home today to assess what the problem was with a brand new toilet installed by a different plumbing agency. The original plumber stated it was a drain back-up issue, not the new toilet he installed. He quoted me $450-$900 to fix the issue. I wanted a second opinion, so Ace came out. He adjusted valves inside the toilet tank, which fixed the problem and only charged a $99.00 service fee. Thank you, Ace, for your knowledge, professionalism, and skills to assess and fix the issue! -
Review 84 (2024-08-09 - Rating: 5)
Very knowledgeable and friendly ! Fixed our issue fast and gave options to remedy. -
Review 85 (2024-05-30 - Rating: 5)
Roto-rooter got to my house within an hour. Ricardo was friendly, knowledgeable and fixed the problem. Thank you! -
Review 86 (2023-06-05 - Rating: 5)
Had a clogged drain leaking into the house and Isaiah came out and fixed it quickly to get it working as good as new. Great customer service and he took his time to teach and educate me about everything he was doing and more. -
Review 87 (2023-02-09 - Rating: 5)
Brennan Pramberg was the best plumber I have ever worked with. He was very knowledgeable, respectful and kind. His work was quick and precise. He told us what was happening every step of the way and made sure we understood everything. Excellent job Brennan, if I could give more than 5 stars I would. Thank you!! -
Review 88 (2023-02-16 - Rating: 5)
Kelly was amazing! He arrived on time and was very professional. He went above and beyond my expectations helping me with my problem. He educated me on how to prevent future problems as well. I would recommend Kelly to anyone needing a knowledgeable professional that they can trust. -
Review 89 (2023-04-03 - Rating: 5)
Two technicians arrived timely, looked over the water turn off under the kitchen sink, explained what needed to be repaired & the cost. They left to get the part needed, returned quickly & had it fixed a lot faster than I expected. Very polite & professional. Would hire again! -
Review 90 (2023-11-18 - Rating: 5)
Roto-Rooter came out same day within 2 hours of us calling and were able to clear our drain blockage. Mark was friendly and professional. -
Review 91 (2023-11-05 - Rating: 5)
Colton was awesome and explained everything super well and went the extra mile to ensure my issue with a clog in my kitchen line was resolved. I recommend him and Roto Rooter highly. -
Review 92 (2023-11-01 - Rating: 5)
Our technician Keaton was awesome. He explained everything that was wrong with our leaking toilet and what we needed to do to fix any water damage. It will definitely use Roto Rooter again -
Review 93 (2023-10-23 - Rating: 5)
Work was done very professional. Zak kept us informed at what the problem was all the way through. Cleaned up and never left one ounce of mess behind. So happy with the service provided -
Review 94 (2023-05-04 - Rating: 5)
I was very impressed and thankful for Kelly, the technician from Roto - Rooter that came to our home to fix our clogged toilet. He was very efficient, knowledgeable, and kind. I would highly recommend this company if you are having plumbing issues. -
Review 95 (2020-09-16 - Rating: 5)
I needed a complete redo of both sewer and water service lines. Kacee and Tom were wonderful. Great communication and worked long days to get the job done. Walkthrough before and after to go over all service. Happy with the attention we received. Will definitely call on them again and highly recommend. -
Review 96 (2024-05-25 - Rating: 5)
Best experience I have ever had the pleasure of doing business with Roto Rooter. Ross and Josh was quick and efficient!! -
Review 97 (2021-10-03 - Rating: 5)
Tom and Bailey were excellent service technicians. They were expeditious in diagnosing the issue, procuring a new water heater and in installation. They were excellent communicators on the issue and explaining why it was not repairable requiring a new water heater instead. I discovered the leak Friday night and had technicians in by mid morning Saturday and hot water by the afternoon. I don’t know if it was good value or not as this is my first water heater replacement, but time is money and I am satisfied with the value. -
Review 98 (2023-11-04 - Rating: 5)
Cam and Brian were very professional and prompt. They were able to come in early and get the job done with no issues. Very knowledgeable men! -
Review 99 (2023-07-01 - Rating: 5)
Ace was extremely professional and explained the steps and why certain things must be done. The knowledge and experience of condo settings helped greatly. Ace cleaned up the work area afterwards and all old parts taken away for proper disposal. Thank you. -
Review 100 (2023-05-07 - Rating: 5)
Water was backing up in shower. I called Roter rooter and they had someone out to the property within 2 hours. Both Frank the dispatcher and Mark the plumber we’re so nice and had such great customer service. Will use again. -
Review 101 (2023-11-20 - Rating: 5)
Zac and Mike did an amazing job. Talked me through everything they did and made a stressful situation tolerable. Extremely knowledgeable with quick clean work. -
Review 102 (2022-02-22 - Rating: 5)
Adam was incredibly attentive to our needs and super thorough with explaining everything. So much so that I asked if I could leave a review because the customer service and analysis was so professional yet personal to reassure us of how to go about our issue. I hope Adam and others can be just as lovely toward any customer reading this as they were for us. I know they will be. -
Review 103 (2023-11-21 - Rating: 5)
Oren and Robert S. were punctual, and did a great job replacing pipes in a time-sensitive kitchen nightmare. Highly recommend both for their skills and expertise!!! -
Review 104 (2023-04-16 - Rating: 5)
Angel Is a life saver, he’s professional, polite and best of all he got the job done. He solved our problem and was super friendly while doing so!!10 out of 10 recommend and definitely request Angel! -
Review 105 (2021-01-28 - Rating: 5)
From start to finish a great experience. Frank at the dispatch was extremely friendly and great communication, had someone out to us really quick. Adriel arrived 30 minutes later making what was a stressful situation already better. He worked quickly, kept me informed of what was happening and what he would do, and things to take note of as a home owner. Cleared the clog quickly and brought peace to our evening. Couldnt be happier with our experience. -
Review 106 (2023-09-27 - Rating: 5)
We had Angel come out late at night and did a cleaning of our branch/main line and he did it in only about an hour to an hour and a half and it was fantastic! We loved the service and the company while he was there. -
Review 107 (2023-09-16 - Rating: 5)
Angel just fixed my shower faucets and did a wonderful job. I will definitely use Royo-Rooter again and always request Angel. He is the best! -
Review 108 (2023-10-28 - Rating: 5)
Jacob and Isaiah did a great job! Drains flowing freely, p trap replaced. Professional and courteous. And a fair price. -
Review 109 (2021-09-22 - Rating: 5)
I am so very impressed with the team that helped us clean up our house. The tech (Ian maybe?) came out quickly after I called at 7:30 pm. It was a stubborn clog. He didn’t give up. It took three hours to get the clog cleared. Brian and Robert did the main cleanup, power wash and anti microbial spray. There’s nothing negative that I can say about the whole process; from unclogging the drain, to the water inspector (I think his name was Mark), who helped us contact the insurance company and of course, the cleanup crew!Thank you guys for helping us navigate this whole nightmare… and Stewie (our dog) loved the guys and they definitely made him feel noticed too! 😊 It is not very common to get excellent service these days, but with this team, we did!! -
Review 110 (2023-11-21 - Rating: 5)
Very knowledgeable... Fast work and reasonably priced. Amazing job. Very appreciative of work and work attitude being last minute and before the holiday. Definitely helped ease anxiety -
Review 111 (2023-03-16 - Rating: 5)
I had something flushed down my toiled on accident. Roto Rooter came to the rescue just a day or two later and determined the item likely flushed through my drains into the cities. My servicer even checked my garbage disposal and quickly fixed a bend blade I was unaware about. Because they didnt complete any major repairs, they didnt charge me.5/5 would recommend and I will be calling again if needed! -
Review 112 (2023-07-19 - Rating: 5)
I am the manager of a dog day care, and a toilet in one of our play yards was spouting water every time we flushed it. The person who came by was very nice and professional, and got the job done in less than an hour. Very pleased. -
Review 113 (2020-09-22 - Rating: 5)
Cody was great!!! He explained everything. Pulled up the city map of my property and we talked about what he was able to do to determine what the problem was. Provided possible scenarios that would explain the issues I was having and recommended additional services. Truly cares about the customer and ensuring the issue is resolved to the best of his ability. -
Review 114 (2020-05-24 - Rating: 5)
Cody was awesome, friendly, professional, knowledgeable, and affable. We were nervous to have someone come out but he came, fixed the problem, gave us some knowledge and tips and wish he was the one who could always come for any of our home issues-we really liked him and are so relieved our issue is resolved and we have a working sink again! Thanks guys for making this fast easy and anxiety free! -
Review 115 (2022-03-29 - Rating: 5)
Kevin was professional and prompt. He clearly explained the issue, cost, and repair process. He quickly helped us fix the issue and provided his direct contact info should we encounter any issues moving forward. We are grateful for his service. -
Review 116 (2023-02-07 - Rating: 5)
We needed help and Roto-Rooter was able to send someone on the same day and fix our problem. Kelly Malavasic was great, very friendly and professional. Thank you very much! -
Review 117 (2019-06-20 - Rating: 5)
These guys were amazing! They made our absolutely horrible situation so much better. From the beginning when Scott came to help us with our overflow from three different drains! All the way to the end with Kyle helping us get a claim started with our insurance! It was nice to have honest people helping us in any way they could in such a timely manner! Thank you Roto-Rooter and especially thank you Scott and Kyle. -
Review 118 (2022-04-27 - Rating: 5)
Made appt this am for noon-4 service window. Got a call from the an hour later offering to send tech in 45 mins due to a cancellation. Sergio arrived on time, verified Covid safety needs before entering. He aldo checked there were no pets that might try to escape as he went in and out. Assessed the blocked toilet, was able to snake through and capture and item that apparently fell into the toilet by accident sometime in the past. Problem fixed as drain runs clear now. He was professional, friendly, helpful and knowledgeable. I recommend his services! -
Review 119 (2024-11-25 - Rating: 5)
The men were courteous and quick. The problem was solved. -
Review 120 (2023-10-22 - Rating: 5)
Tre was great! He was on time, professional, talked me through what we was doing and got our sewer line unclogged quickly. I would definitely recommend. -
Review 121 (2023-10-13 - Rating: 5)
Kelly M (3333) was awesome. Found the issue and had it corrected in under 20 minutes on a same day appointment request. Love Roto Rooter! -
Review 122 (2023-10-23 - Rating: 5)
Uriel and Trey did a wonderful job finding source of clog in our basement. They were very professional and worked hard. Appreciate them and would recommend highly. -
Review 123 (2023-08-02 - Rating: 5)
Angel was the one who worked on our pipes. He was professional, courteous an knowledgeable. I would have no problems using Angel an Roro-Rooter again. -
Review 124 (2021-06-14 - Rating: 5)
We had Ian come out to repair the main waterline into our house which was leaking. He did an amazing job, was very polite and professional, and left everything in a better condition than it was. I am so appreciative of this technician and the fact that Roto-Rooter was able to send someone out so promptly! Thank you!! -
Review 125 (2023-11-17 - Rating: 5)
Had a good experience with Brandon from Rooter-Rooter. He showed up on time, diagnosed exactly what the problem was and fixed it in a jiffy. Would recommend Brandon for clogged drains causing backups. -
Review 126 (2021-09-03 - Rating: 5)
Had a man named Kaleb that came through. Understandably, the company themselves were busy so it took a little bit for a tech to free up but once they did, he arrived far quicker than what dispatch estimated which was a great surprise considering our situation and once he was here he identified the problem quickly and just as quickly fixed the issue. 10/10 would recommend. -
Review 127 (2020-05-26 - Rating: 5)
I have been using Celina for a couple of years now (I request her by name because she is familiar with my house and all the quirks and uniqueness of our situation) and I am so impressed with her expertise in every area. She is thorough, she is always on time, she is cheerful and professional and I have never once been disappointed with a problem being unsolved. She is an excellent communicator. No matter what the issue she not only knows how to fix it but she knows how to explain it to me so that I understand how it relates to anything that could come up in the future. Roto-Rooter has excellent technicians and I would recommend them to anyone without hesitation! -
Review 128 (2019-07-16 - Rating: 5)
From the very very beginning all the professionals at Root-Rooter were a great help. They stuck it through with me and my plumbing issue until the problem was totally resolved. Id like to personally thank Mike, Jake, Anthony and Devon for getting the job done and Ryan H for the extra touch of courtesy and professionalism that helped me feel at ease. I would highly recommend Roto-Rooter to anyone for great service. Thanks so much guys!!! :) -
Review 129 (2019-09-03 - Rating: 4)
Great service. I got someone only 40min after my call when all the other plumbing companies were either closed or with no available appointment until the day after.I put 4 stars for the price. It took 20min overall to fix my issue and I paid around $300. Way over the market price but I suppose its the price to pay to have a quick response time. -
Review 130 (2023-05-23 - Rating: 5)
Angel and his partner (forgot to ask his name!) were timely and diagnosed the issue with our toilets in no time. They were great! Saved me a lot stress. Will use again! -
Review 131 (2023-05-04 - Rating: 5)
Had a backup in the secondary line that connected the kitchen sink and washer. Joe came out unclogged it quick and educated us about the problem and gave helpful tips to keep it clear. Also gave a pretty decent discount which is always appreciated. -
Review 132 (2019-06-23 - Rating: 4)
John the service guy was fantastic very friendly and a pleasure to deal with. The office not so much had an appointment from 7 to 11 pm they called told me they would not be able to be there tell after midnight to 1AM so rescheduled for the next day from 10am to 2 pm. I called them at 2:30 to see what was going on after taking the day off from work. John showed up at 5:30PM. I understand it is very hard to schedule service crews as some jobs take longer than expected but the communication from the office was terrible. -
Review 133 (2023-03-08 - Rating: 5)
Kelly M. Came out to check the plumbing issues I was having. He is very friendly, knowledgeable and professional. He gave me a clear understanding and estimate to fix the issues I’m having. He also fixed my sink while he was here. Thank you Kelly! -
Review 134 (2020-10-01 - Rating: 5)
Master bathroom toilet was clogged and there was sewage coming out of laundry room sink. Was able to get an appointment within an hour. Chris, our plumber came to the door with a mask on, which I appreciated. Once Chris was able to diagnosis the issue he set out to fix the problem. Chris was very polite, efficient and thorough. I didn’t realize all the services that roto rooter provides but because of the good experience I had I definitely will consider using you guys again. Thanks. Dawn -
Review 135 (2023-11-04 - Rating: 5)
Cam and Ryan came out to help us trouble shoot a problem. They were knowledgeable and very easy to work with. I would use them again. Thanks guys! -
Review 136 (2021-07-25 - Rating: 5)
Kaleb (our technician) arrived within an hour of us calling Roto-Rooter for flooding in the basement of my relative’s house. He was very professional and explained what he was doing at each step. He worked quickly and efficiently. The quote he initially provided us was exactly what we paid. The problem appears to fixed and I was happy with the service. Kaleb was extremely easy to work with and I’d recommend him. -
Review 137 (2024-06-02 - Rating: 5)
Kitchen sink plumbing was clogged. Gave Roto-Rooter plumbing a call. They came out and were very professional and took care of our plumbing! Thank You -
Review 138 (2023-05-13 - Rating: 5)
Caleb was so professional, communicative, friendly, & efficient!!! Will definitely request him next time. Really quality work and I definitely recommend. -
Review 139 (2020-05-26 - Rating: 5)
The whole team was very responsive to my “emergency” call, they arrived to my house within 30mins of the call. The technicians were very knowledgeable and helpful during this stressful time. Daniel W. did an amazing job at clearing the issue and giving us advice and products to help reduce/resolve the issue that was presented. The water mitigation tech Levi M. did an awesome job letting my husband and myself know the process of water cleanup and gave us a quote, he’s done a great job with handling his portion with my insurance company. Alex P did a job well done with the camera and waived the fee for my family. I am very appreciative of the roto rooter team for making this process easier. They know how to win and satisfy their customers. -
Review 140 (2023-04-04 - Rating: 5)
We had an after hours service late at night and Kelly was quick to arrive and begin cleaning the line. I had an active back up pumping into my basement and he helped get it to drain within 30 minutes of arrival. -
Review 141 (2020-05-24 - Rating: 5)
Our plumber, Scott, spent nearly three hours clearing multiple blockages in our plumbing system. Scott arrived very shortly after the draining issues were noticed at 9:30 pm on a Saturday night. He worked relentlessly to ensure all the lines were clear so we wouldn’t have future problems. We are so grateful he was available on such short notice and took the time to ensure the job was done right. Thank you, Scott! -
Review 142 (2023-06-22 - Rating: 5)
Zach and Trevor were my main technicians and worked tirelessly to mitigate our flooded basement. It was a big job! But they were great communicators and very kind. -
Review 143 (2019-12-31 - Rating: 5)
Juan Cordoba was exactly on time, explained everything very thoroughly and was very professional. He is totally bilingual in Spanish which is nice as were Spanish speakers. He was done in a very timely manner and also gave me advice on another plumbing issue and came across as being an honest and sincere person. I would highly recommend Juan and Roto-Rooter. -
Review 144 (2021-07-31 - Rating: 5)
Caleb was absolutely awesome! He arrived within the hour I called, super friendly, professional, and went above and beyond getting the rotor rooter into my crawl space. Will definitely recommend and call rotor rooter again. Thanks Caleb!!! -
Review 145 (2019-07-02 - Rating: 5)
Service was very good- Robert Sprague (#0234) was very helpful with a persistent issue. He, and Caleb and Ted, continued to work with me even when the problem was challenging.Would recommend Robert to others and will ask for him specifically for future work in my old house. -
Review 146 (2021-08-30 - Rating: 5)
Thomas and Casey were very professional. Casey explained what needed to be fixed and very honest and professionally explained that his senior technician, Thomas has more experience in repairing water heater. He was well mannered, respectful. Thomas repaired the problem very well and knew exactly what the problem was. He explained different scenarios what could be expected. They were both very professionals and I would definitely would like to use the same technicians when the problem occurs in the future. Thank you. -
Review 147 (2018-02-20 - Rating: 5)
Caleb came to our place on short notice and had the problem fixed in 10 minutes. Highly recommend these guys and would absolutely call them for any future work. Excellent service, unbeatable price. A+ -
Review 148 (2019-06-06 - Rating: 5)
We had an unexpected sudden break in our plumbing, and Johnathan Euell and his team were professional, prompt, communicative and very helpful during a stressful time. They did a great job working with us and getting the job done well. We have had other experiences with Roto Rooter with less experienced folks that werent quite the same, and I was happy to have confidence in Johnathan. -
Review 149 (2023-02-04 - Rating: 5)
Kelly came in and looked at the situation and explained how he would proceed. It seemed like he got the toilet flowing but when he went to demonstrate it, the toilet still did not flow. We then decided to remove the toilet and check the piping without the trap of the toilet restricting the snake. Kelly could not find anything. Toilet was still running slow so we discussed alternatives.Kelly was very profession, kept the bathroom clean and explained the cost at every step.I would have him back anytime. -
Review 150 (2023-11-12 - Rating: 5)
Saso came super quickly and was able to fix issues with our garage disposal in under an hour. Will definitely call back again in the future! -
Review 151 (2018-01-28 - Rating: 5)
We had a great experience from the CS rep who booked our appointment to Kyle who came and fixed a clog in our boiler room. We found RotoRooter to be very informative, helpful and well priced. We will absolutely use their services in the future. -
Review 152 (2017-12-27 - Rating: 4)
Extremely knowledgeable, and very helpful. Price was a little high, but I was able to use a $40 off online coupon, as well as, getting a video scope for Free (paid labor). Unfortunate we will probably have to go the replacement route, but at least got an idea of what things are looking like for us, now. Thanks again for your incredibly courteous staff member, Adam, and for such a good experience with you guys. Will Call Again! -
Review 153 (2021-06-20 - Rating: 4)
Kevin S was very professional, courteous and worked with me on the price to unclog my kitchen sink which I greatly appreciated. He left everything nice and clean too. Good response time even on a Saturday.Kent S -
Review 154 (2021-04-11 - Rating: 5)
The service was same day and shortly after I called them even. They did an excellent job of unclogging and flushing our pipes, things are so much better now. Glad they were so responsive and got right into fixing our issue, just wish it wasn’t as expensive as it was (but then again it was same day). -
Review 155 (2022-06-11 - Rating: 5)
Called for service and they had someone there within 2hours. Kosty was very friendly, professional, and thorough. Had my sink back to normal within an hour and gave me a 6-month warranty. -
Review 156 (2023-10-14 - Rating: 5)
Tre came to unclog the kitchen sink. He is very kind and professional. He has great customer service skills. I highly recommend Roto Rooter and ask for Tre. 😊 -
Review 157 (2021-04-21 - Rating: 5)
Tom Bailey and Aaron (ride along), came to assess my water heater leak. He really took the time to explain the problem, and gave me several options for the repair as well as a huge discount. I had asked for Tom to come check my residential heater because I had worked with him a few times and my work and knew he would be honest and helpful. -
Review 158 (2021-07-27 - Rating: 5)
Highly recommend Roto Rooter! The entire experience was quick, easy and professional- from initially making an appointment to the repair itself. Kevin S quickly diagnosed the issue, made the repair and also made suggestions/recommendations. He was extremely friendly and professional. -
Review 159 (2019-06-12 - Rating: 5)
Very professional...the office called to let me know Rustin was on his way. Repair done quickly and efficiently. I had some damage and restoration guy David came out to access repair work. Complete job follow through, which I appreciated. -
Review 160 (2023-10-29 - Rating: 5)
The service was outstanding. Cam and his trainee were very professional super great guys. Excellent service would 💯 recommend them! Thank you! -
Review 161 (2024-02-02 - Rating: 5)
Answered all questions, and explained the process. Brandon did a great job!! I would recommend him for all drains problems. -
Review 162 (2016-08-09 - Rating: 5)
My technician Paul was very professional and efficient. He diagnosed the problem quickly and provided me with additional details and information at each step in the process. He was extremely polite and conscientious and a credit to the company. Im very grateful for service workers who take such pride in their work. -
Review 163 (2021-09-07 - Rating: 5)
Called Roto to inquire about getting a main line sewer cleaned and was just looking for a quote. Was advised they have to come out to see it first to get a quote. Within an hour of my initial call a technician called and was here within the hour. Jake couldn’t of been more professional, informative, honest and thorough. He cleaned out our sewer line in no time and even scheduled a follow up camera scope to make sure nothing was missed.Thanks a million Jake! I would recommend roto to anyone looking to get a quality technician in a reasonable amount of time! -
Review 164 (2021-07-25 - Rating: 5)
Roto-Rooter was responsive in scheduling us in with short notice. Adam was very professional and I appreciated his specific instructions on doing preventative maintenance to prevent future drain clogs. I bought the Enzyme treatment, hopefully this will keep us from having issues down the road, will update if I’m not satisfied with the product. -
Review 165 (2021-01-29 - Rating: 5)
I have to be honest here, when we first heard how much it was going to cost, we were a bit taken back, but by the time Caleb was done, we could not have been happier with the service we received. Being in the trades myself, I can only hope that my guys exhibit the same level of professionalism. Thank you Caleb.D Hanna -
Review 166 (2020-09-24 - Rating: 5)
We had a major back up in our house. Roto-rooter came out same-day to fix the backup. Johnathan scoped the drain checking for damages. He was knowledgeable and great at explaining things. Highly recommended. -
Review 167 (2017-01-17 - Rating: 5)
Steve did a great job explaining the issues we had and gave pricing for all services upfront. They came out pretty quick and work was completed in a timely matter. I would definitely use this company again! Thanks! -
Review 168 (2020-09-18 - Rating: 5)
Our sewer backed up in the basement after hours. I called RotoRooter and they promptly dispatched a technician (Kaleb) who arrived about 9:30 pm. He quickly diagnosed the problem, got right to work running more than 100 of line, unclogged the sewer line and cleaned up the work area. He did have an equipment problem but worked tirelessly until everything was done and cleaned up. This was a callback so there was no charge! Will definitely use RotoRooter again! 5 star service thanks to Kaleb! -
Review 169 (2018-05-26 - Rating: 5)
Called around 10am on Memorial Day weekend Saturday. Dominic showed up pretty quickly and worked on a nasty kitchen drain clog for at least a couple of hours. He was persistent, thorough and professional. I really appreciated all the trouble he went to to get things right. Had to snake the drain five or six times before it was finally cleared. Great job, great service! -
Review 170 (2023-03-31 - Rating: 5)
Kelly the service tech was really good about explaining what he was doing and was especially careful to keep everything clean. He was prompt, professional and fast, overall a great experience. -
Review 171 (2017-05-24 - Rating: 5)
Kyle our technician did an absolutely amazing job clearing our main line. Kyle was friendly, courteous, punctual and an over all delight to have work on our drainage issue, he explained every detail of what he was doing and why in a way myself and my wife could easily understand. Thank you Kyle. In the future I will ask for him by name to help us with any future problems. -
Review 172 (2018-08-02 - Rating: 5)
Called on a Tuesday night at 8 PM for a sewer drain clog. Within an hour, Angel was at our house. He was friendly, courteous and professional. He told us what he recommended and how much it would cost. He fixed our problem. Would definitely use this company again! -
Review 173 (2016-08-24 - Rating: 5)
We used Roto-Rooter to clear some roots in our sewer line because the people buying our house asked us too. Wow! Paul was beyond amazing. Very personable and told me everything that he was doing. I asked him questions as he was working and he was very helpful. Im sure that people dont like to be bothered while they are working but he didnt mind at all. Ive never done this so I was very curious about what was going on. I also had my 8 month old boy with me and he payed attention too him which my litter on really enjoyed. You can definitely tell that Paul is a good guy all around. I will be tell my mother inlaw who is a realtor to recommend him to her clients. Thanks for your hard work! -
Review 174 (2021-07-12 - Rating: 5)
When my floor drain backed up very suddenly on a Saturday morning they had a team out to try to open my sewer line within 2 hours. When they were unable to open the line they got Jake H out with a camera to see what was going on within 2 hours. We discovered that a section of pipe had completely failed and needed to be dug up and replaced. Jake had me schedule to have the section replaced by the next morning. The crew showed up and had the section replaced before 1pm. To ensure that the line was really open Jake worked very hard to get us a hydrojetter to come and make sure it was clear. When that person was MIA Jake got us Kevin S out to us to run the line again. Kevin was extremely polite and efficient. 5 star review for both of these guys! -
Review 175 (2019-06-24 - Rating: 5)
Chase Foster was amazing. He really cared about giving us the best services at the least cost...he put in way more effort then he had to. My husband and I were both extremely happy with his work. #cole5492,21008460 -
Review 176 (2024-08-03 - Rating: 5)
Young tradesmen did a good job, was polite, efficient and tidi. -
Review 177 (2023-03-18 - Rating: 5)
Great experience. Kelly and Jake were awesome. Very professional and provided me a clear understanding of the work and charges. Would definitely use again! -
Review 178 (2020-05-25 - Rating: 5)
I had an issue with them not showing up the night I called, but the next day Tanner went above and beyond to help resolve my issue! He was extremely helpful, kind, and worked fast. Highly recommend him!! He definitely made up for the prior day’s inconveniences. -
Review 179 (2019-06-25 - Rating: 5)
Jake was amazing. I was really worried there was going to be a big problem with my sewer lines. He was super re-assuring and kind and very skilled. He worked with me to buy a new toilet fixture and install it on my schedule. Great work. Really nice man. -
Review 180 (2016-10-05 - Rating: 5)
I was given a four hour window for a service person to arrive. Daniel arrived at the first hour. He conducted himself professionally. He assessed the situation and I was given an estimate prior to his service. He took the time to answer all of my questions and helped me to feel confident about his ability. I would refer this service to others. -
Review 181 (2023-06-20 - Rating: 5)
Kelly did a great job for us! He fixed our plumbing quickly and efficiently. We truly appreciate the good work! -
Review 182 (2018-09-16 - Rating: 5)
Great. I have had to use this branch of Roto Rooter twice now, they are so efficient, so professional and get the job done right. I couldn’t believe how fast they came out here on a Sunday. Manuel in particular was so great, he was very knowledgeable and let me updates throughout the job and he got everything done and cleaned up in a short amount of time considering how badly backed up our lines were. Highly recommend Manuel and Roto Rooters Service in general. -
Review 183 (2019-07-04 - Rating: 5)
When I had a backed-up main drainage line between my house and the septic system, a technician came out right away and was able to clear the line quickly without any problems. It was a quick straight-forward and process, and I like that they guarantee their work for six months. -
Review 184 (2016-06-30 - Rating: 5)
I must admit that I was very hesitant to call Roto-Rooter Plumbing because I thought it would be very expensive because of their reputation of very prompt service. I actually called several other services first, but all of the smaller plumbing operations were booked out through the week. Roto-Rooter actually offered to come out the same day. I went ahead and scheduled something for the following day. When the Technician arrived, he determined the issue was very minor and he had it cleared if less than five minutes. What really blew me away was he didnt charge me. What? No charge? He also gave me tips on how to properly maintain the system to avoid serious issues. Well, they have an established customer now! They will always be my first thought/call and Ill go out of my way to let all my family, friends and neighbors know what a great service provider Roto-Rooter is! Its always hard to find someone you can really trust and Im pretty certain thats what Ive done. Also, the Technician Mike was a really nice/friendly guy who was a real pleasure to meet. Hes the kind of person whose personality just kind of forces you to have a nice day! -
Review 185 (2024-06-03 - Rating: 5)
Team member Dakota was professional, helpful and knowledgeable.Great job! -
Review 186 (2019-07-13 - Rating: 5)
Had a few different companies come out for a clogged drain. They all gave me a temporary solution that only had someone else out within a day or two. Roto Rooter was able to come out, diagnose the true problem quickly, and get a team out to fix it. Eric and Celina were great techs that were very knowledgeable and helpful and did every thing they needed to make sure the problem was fully resolved before leaving. -
Review 187 (2016-07-20 - Rating: 5)
Bob was very professional and courteous. I like that Roto Rooter has a set pricing list so there are no surprises on cost. We needed an emergency clean out of our main sewer line. I called at 6:45 a.m., received a 8-10 a.m. service window and their technician Bob was at my place by 9 a.m. Everything was done by 11 and their 6 month service warranty is a great piece of mind. -
Review 188 (2023-09-27 - Rating: 5)
Incredible service! We had a late night emergency where our basement flooded, a technician showed up within the hour and got the problem fixed right away. Highly recommend!