Roto-Rooter Plumbing & Water Cleanup

Located in Denver, Colorado

Address: 12601 E 38th Ave, Denver, CO 80239, United States

Phone: +1 303-551-0339

Rating: 4.7

Services

On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

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Comments

Review 1 (2024-07-28 - Rating: 5)
Yesterday, Ross, Josh H., and Abdul Jimenez visited our house to deal with several plumbing issues. All three plumbers did a great job! They treated us respectfully, quickly got to the root of the problems, and fixed everything with competence and kindness. They explained exactly what they were doing along the way. Thanks, Roto-Rooter!

Review 2 (2024-11-16 - Rating: 5)
Connor was super thorough and helpful in his work, explanation, and cleanup! He was very professional and got the job done well and quickly.

Review 3 (2024-06-12 - Rating: 5)
I placed my first call at 3:46 pm, and by 7:45 pm my problem was completely solved (despite it being a bigger problem than we initially anticipated)! My technician was Cody, and he was great— super professional, on time, and he explained everything very well. I’m a solo female homeowner, and have had such a wide range of experiences with home maintenance/repair personnel. Cody was never condescending or inappropriate, and I cannot emphasize enough how much that was valued.The service I had was expensive, but I don’t think it was a bad value, since it wasn’t something I could have done one my own, it was completed so quickly, and it comes with a 6-month guarantee on the work. I hope I don’t have another plumbing emergency for a long time, but if I do, I’d use this company again.

Review 4 (2024-05-10 - Rating: 5)
Our technician Cody was incredibly helpful and did an excellent job! He came in identified the issue and fixed it within the hour then took the time to ensure everything was all good before leaving. Cody clocked back into work after doing his last job for the night and saved us a night of not being able to use water. Cody was a rockstar!!

Review 5 (2024-02-02 - Rating: 5)
Josh was very friendly and explained exactly what services he provided and why. He also went above and beyond to make sure any lingering issues would be taken care of which gave me peace of mind. I was very satisfied with his work and appreciated his customer service. Service was excellent.

Review 6 (2024-03-12 - Rating: 5)
Cody was absolutely fantastic! He was helpful from start to finish and inspected our issue with care and professionalism! Not to mention he left the workspace he was in completely spotless when the job was complete. We highly recommend him and Roto-Rooter!

Review 7 (2024-06-09 - Rating: 5)
We are always happy with the service we receive from ROTO ROOTER. Cody was very friendly and professional. He solve our issue and left his name and number in case we had any more trouble. Thank you Cody.😀

Review 8 (2024-03-24 - Rating: 5)
Cody came out to the house on time to scrape our main line. He was quick and professional. He showed us the debris that came out after the scrape. Great experience. Would recommend this service to others.

Review 9 (2024-02-12 - Rating: 5)
The service was done so fast. I WA amazed how quickly everyone got back to me. Cody is the best. He explained everything in detail and took time to listen to me and answer my questions. I would definitely use this company again! I will also recommend them!

Review 10 (2024-03-20 - Rating: 5)
Fantastic business and fantastic staff. Cody was incredibly knowledgeable, answered any questions we had and gave us a great rate unlike some other business’s in the area. Service was quick and solved our issues. Would recommend Cody anytime.

Review 11 (2017-04-11 - Rating: 5)
Allen and Chris were very professional and took care of our kitchen sink problem. The price was higher than previous plumbers, but they explained why their service was better and why we had a reoccurring issue with backups. They gave us a gallon of enzyme solution to help prevent backups in the future and a six month guarantee.

Review 12 (2023-10-11 - Rating: 5)
I need to rave about Cole from Roto-Rooter. His service was phenomenal. He was communicative (calling when on his way) and on-time. Additionally, I asked Cole about what he was doing, so that I could learn from him (and perhaps attempt a similar fix in the future). Cole let me shadow him, and he talked me through the tools he was using, and what he was doing. He explained the process, where things get tricky, and how he works around issues. He was very polite, incredibly friendly, and overall someone that I genuinely enjoyed talking to while he was doing work. He was very professional, very tidy, very speedy, and I only have PHENOMENAL things to say about him.Pricing was perhaps higher than a non-emergency/premium plumbing service, but Cole came through and got things done when they needed to be done, instead of me having to wait for someone else. Additionally, I am VERY confident that the work Cole did was right, and that it won’t need re-work from someone else, something that can’t be guaranteed from another company. I’ve used Roto-Rooter in the past, and my experience with Cole makes me feel like I’d enthusiastically call them again.

Review 13 (2023-04-05 - Rating: 5)
So happy about this place! We had an emergency plumbing issue and called 8 companies who all told us no one was available. I called Roto Rooter and the person on the phone was so helpful and dispatched someone within 45 minutes.Cole Jensen was the tech who came out and he was WONDERFUL! He was thorough, kind and gave us options and suggestions. The water heater was the issue so he told us they were under warranty and we would likely save $$ if we had the same company who installed the water heater, come back and do the labor. He did not HAVE to do that! Many companies would have opted to take the $$. And, the service call price of $99 is less than all the other companies we called.I highly recommend dealing with this company!!!Jane Ruff

Review 14 (2024-01-09 - Rating: 5)
I had a great experience with roto rooter. They were very knowledgeable, prompt, professional, and efficient. They solved our issues and were trying to look for ways to save money as well.Very happy with the experience.

Review 15 (2024-03-10 - Rating: 5)
We had a very nice gentleman named Cody come and cleared a main branch line in the bathroom. He then cleaned the tub and sink and let us know everything as he was doing it. He was very polite and I would recommend this company.

Review 16 (2024-05-28 - Rating: 5)
Cody was awesome in our time of need. He was professional, friendly and efficient. I’d recommend him again anytime. Thanks Cody!!

Review 17 (2018-07-04 - Rating: 5)
Im embarrassed to say that Roto-Rooter was not the first name that came to mind when I had a serious plumbing problem this past spring, but my regular plumber was not responding--and I needed help fast. They took care of my problem--which was very complicated--and messy--and Ive since used Rotor-Rooter to install a leak detection system--and cant say enough about how happy I am with this company--and especially Jason McKinley, the plumbing technician whos helped me on both occasions this year. Ive tossed the name of my old plumber--and replaced it in my address file with Rotor-Rooter and Jason McKinley because they represent the epitome of customer service and professionalism. (I know a photo of a leak detection system isnt very sexy--but as a homeowner who had all the carpet and wood destroyed in a flood, it sure gives me peace of mind. That little blue box is the system.)

Review 18 (2023-08-04 - Rating: 5)
I called this morning and someone answered and had someone (Cole) in my home within a few hours. The response time was great. Cole arrived, assessed my situation, gathered the items needed including a new water heater to complete the project. Cole not only did an excellent job he was friendly and professional. He even loved on my dog and left my house as clean as it was before he was needed.

Review 19 (2023-10-30 - Rating: 5)
I cannot say enough amazing things about Roto-Rooters technician, Josh. He was SO incredibly professional, on-time, a phenomenal communicator and we were thoroughly impressed. We had leaking from our toilet into the basement and he showed up the next morning to save the day. THANK YOU, JOSH!

Review 20 (2023-07-07 - Rating: 5)
Sure, you can find places that will charge less, but as the saying goes you get what you pay for. I called on the 4th of July with a backed up sink, Nick was at my door 3 hours later.Nick treated this problem like it was his own house; he spent time checking the sink, the pipes, and worked to understand not only the current issue but the long term problem we had with the sink. He then cleared the line and didnt leave until he was positive the issue had been resolved. The customer service and commitment was top notch.On top of that, Nick provided a wealth of detail on how to avoid these issues in the future - it was the equivalent of having a seminar on how to avoid sink backups.Although Nick was really cool, Im looking forward to not having to call him to unplug the sink anytime soon.

Review 21 (2023-05-24 - Rating: 5)
Aladdin and Angel were wonderful! We had a very difficult kitchen sink clog in our condo, which is in an old historic building with unusual plumbing. They showed up to our place on time and we’re very friendly and professional. It turned out that the clog was all the way down at the main line, about 50 feet from our condo on the third floor. They worked extremely hard to unclog the line, including re-tooling their equipment and making multiple attempts. They were able to successfully clear the line, and we were so relieved. We would definitely recommend their services and are very pleased!

Review 22 (2023-04-18 - Rating: 5)
We called Roto Rooter on a Saturday afternoon/early evening for leaking water heater. Kenny was able to come in early Sunday morning and immediately assessed the problem. Our water heaters are old (we had two water heaters in series dated 2005) and we knew we needed to replace them. He gave us a very reasonable quote (the last quote we received was double the quote he gave us) and explained thoroughly what needed to be done. The next morning he arrived early as promised with Caleb and Bryce and started the work right away. All three RR employees were polite, efficient and addressed any questions of concern immediately if asked. The water heaters were replaced in parallel and everything else brought up to code. They finished the job quickly and cleaned up the work area well. They explained their work and never asked above the quote that was given. I was very impressed with their work and highly recommend this company!

Review 23 (2023-08-29 - Rating: 5)
Sergio with Roto-Rooter is an expert in his field. He is personable and reliable. Sergio corrected our plumbing issues and was honest and professional. We cannot recommend him enough and we are happy to have Sergio to call back for any of our plumbing needs.

Review 24 (2024-03-14 - Rating: 5)
Cory did a great job finding the backup problem and bringing in a crew to help determine the damage, clean up and repair. We didn’t realize how much was involved in a sewage backup, but I felt we were very well taken care of.

Review 25 (2024-02-04 - Rating: 5)
Cody did an amazing job. He was very kind and helpful with our plumbing questions. If you need any help make sure to ask for him.

Review 26 (2024-04-14 - Rating: 5)
Cody was prompt, knowledgeable, & friendly. Emergency drain call on a Sunday. Arrived in an hour and went straight to work. Fixed up and clear in just over an hour.

Review 27 (2023-03-18 - Rating: 5)
Roto rooter did a great job of cleaning out my mainline sewer line. It wasn’t inexpensive, but they were there within an hour on a Sunday morning when we had an emergency backup. They were thorough in cleaning out the line, professional, and helpful. I will definitely be calling them for regular maintenance and would recommend them to others.

Review 28 (2021-10-04 - Rating: 5)
Bryce and Ross were both great and we enjoyed having them both in our home. Both were very professional and enjoyable to talk with. Bryce was able to find the problem quickly and knew exactly what to do. Though he had to cut out a portion of my ceiling, he and Ross both made the experience enjoyable to where I didnt even care. The price was reasonable and they were done quickly. We even got $100 off for being gracious hosts. They even took time cleanup as well. By the time they left, I felt like I was saying goodbye to a couple of friends I had known for years. This was definitely a top-notch experience and I will be a customer for life should I need a plumber again.

Review 29 (2023-11-28 - Rating: 5)
Cole did an amazing job fixing our outdoor faucet and preparing it for winter weather! We are grateful for the timely and professional service of Roto-Rooter every time. Highly recommend!

Review 30 (2022-06-15 - Rating: 5)
BRENNAN #34-6390 came out right away to assess the situation, quickly gave me a quote that I liked and went on from there. Since our old water heater was really old, they didnt make that size in a gas one. He told me of a couple of options and we went with the same sized tank, but an electric one. They had to bring out their electrician to help run a new line to our breaker box. This guy was awesome. Our box needed some work and instead of ordering a new one, he fixed the old one to run even better then before. Brennan and his helper were great, friendly and hard working. Our AC was broken so it was pretty hot inside. After they finished, they cleaned up after themselves and went on their way. Let me tell you how nice it was to take a shower again. I would definitely recommend you guys to anyone. Thanks again!!

Review 31 (2023-11-28 - Rating: 5)
Josiah is literally the best employee ever. He was extremely thorough and stayed to answer all of my questions. Great guy all around and wonderful at his job. I would highly recommend him!

Review 32 (2023-05-01 - Rating: 5)
Kenny did a great job replacing our broken water heater. He was professional, easy to get a hold of, gave us an accurate quote, and most importantly, he got the job done quickly for the same price he quoted. Awesome working with him!

Review 33 (2023-09-30 - Rating: 5)
We had a major toilet clog that was caused from a chunk of grout. They were able to find the problem and solve it. We were very happy with the service provided. Both employees that showed up at our home were very professional. Hopefully we will not be calling them soon but if another problem arises they will be our first call.

Review 34 (2022-02-11 - Rating: 5)
Sergio was one of the best plumbers I’ve met since living in Colorado. He was friendly, knowledgeable, and hard working. He fixed our issue within a timely manner. He was very passionate about his work. Sergio was so good that he made me want to be better at my job. I will always highly recommend using him!

Review 35 (2021-07-23 - Rating: 5)
Casey and Brandon were absolutely wonderful. We called just about every 24 hour plumber that serviced our area and Roto Rooter was the only company that answered our call and actually showed up. Casey and Brandon were both incredibly professional as well as compassionate to our situation. I honestly couldn’t have asked for two better dudes to come work on my house. I will absolutely be using them again and appreciate everything they did for us today.

Review 36 (2023-10-13 - Rating: 5)
I needed a new water heater on short notice. Within an hour of calling they were at my door to assess the problem. I was able to get a new water heater installed the same day. Cole was great and very responsive.

Review 37 (2024-10-21 - Rating: 5)
Showed up when they were supposed to. Plumber was honest and did a good job.

Review 38 (2024-02-20 - Rating: 5)
I needed help with an issue on a holiday. Cody was on-site within an hour and had the clog cleared in no time. I couldn’t have been happier with his professionalism & service.

Review 39 (2024-05-09 - Rating: 5)
Cody was super helpful in clearing a late night clog in our plumbing! Definitely recommend him and his crew.

Review 40 (2021-07-17 - Rating: 5)
First time Ive ever needed to use a plumber and Casey was great. Came in and got to work on the problem right away as well as got a restoration guy out to make sure there wasnt any other damage. Very responsive and easy to talk to. After he got the clog out he scheduled to have someone with a camera to come out and see what was causing my floor drain to back up. The price was made even better after he found a coupon to apply to the bill. I can recommended them enough!

Review 41 (2024-06-04 - Rating: 5)
Emergency service was quick, even though it was late at night. Our technician was friendly, informative, and efficient. Thank you for an easy solution to a stressful situation.

Review 42 (2023-04-09 - Rating: 5)
Aladdin is amazing! Incredibly professional, tenacious and hard working. He was 100% committed to diagnosing and fixing our emergency problem. He arrived an hour earlier than expected and once here, jumped straight into fixing the problem. I cannot tell you how grateful we are to Aladdin. It’s great to know Roto Rooter can help in an emergency. Thank-you!!

Review 43 (2023-04-08 - Rating: 5)
Oren did an excellent job! He provided great explanation of problem and tips for the future. Although, it was pricey, they did come out on a Sunday within two hours of us contacting the service. Would recommend for the professionalism, convenience, timeliness, and service provided. Thank you!

Review 44 (2022-12-12 - Rating: 5)
Our kitchen sink had a clog that caused a back up and overflow mess all over the kitchen after running the garbage disposal. Roto-Rooter was easy to schedule, showed up on time with great communication about arrival time, and the two workers were very professional. Angel in particular was very friendly and took the time explain how the plumbing at my complex worked and how to prevent clogs in the future. Pricing was transparent and fair, especially since it includes a 6 months guarantee. I highly recommend Roto Rooter! Thanks to Angel and his partner for all your hard work today!

Review 45 (2022-04-16 - Rating: 5)
Im impressed that Roto-Rooter reads the reviews and truly care to correct issues. Despite delays and scheduling issues the first day, they were responsive the next day and ensured that we were properly serviced. The technicians who came were very professional and did a great job explaining what they were doing and observed. They provided options to resolve the issue. This is a company that operates with an integrity that is uncommon these days. Thank you.

Review 46 (2024-05-22 - Rating: 5)
Cody was prompt, courteous, and professional. He got us squared and away and cleaned up very fast. Thank you!

Review 47 (2022-05-07 - Rating: 5)
Kelly was awesome, he was here so fast. He was very professional; patient and kind with my crazy dogs and kids. He was prompt with the repairs and even took care of a couple extra small things for me that I have needed help with for a long time. I would absolutely recommend this company. The receptionist was also excellent !

Review 48 (2022-05-03 - Rating: 5)
I highly recommend this place. Keaton was absolutely amazing and highly knowledgeable. He actually took the time to explain everything to me so that I understood perfectly what the situation was and the best resolution. It was actually cheaper than what he had quoted as he is very honest in his work and did not charge for services that were not necessary. I am amazed truly at how professional and considerate and thorough he was. 100% satisfied. Keaton is truly a great asset to the company. Will request him personally from this point on because I know he’s honest and trustworthy.

Review 49 (2022-04-25 - Rating: 5)
I had a Floor Drain backup on a Sunday night. It wasnt urgent so I had scheduled an appointment for the next day. They called me Monday morning and said they had someone that could come earlier and they did. He came in and was very nice and professional. He said hed be in and out in about an hour and a half. Pretty sure he was done in less than an hour and the drain was fixed. It was checked and double checked to make sure it ws fixed completely. Not sure about price as I havent had any plumbing work done before. but it seemed pretty reasonable. Overall I am very happy and would use again.

Review 50 (2021-11-05 - Rating: 4)
Zach was amazing. He was professional and kind and did a great job of clearing a clog in the line between the house and the city. If I could have him on permanent retainer I would! Zachs awesomeness aside, I called Roto Rooter at 1:15 in the afternoon and they said they would be at the house by 3:30. At first they were great and kept calling to let me know they were running behind. The last of those calls was at 4:22. But when I called them at 7:00 to ask if they were making progress, the main dispatcher couldnt get the Denver dispatcher to answer. So at 8:00 while I was on the phone arranging for another company, I got a text message that Zach was on his way. I know that business is unpredictable, but a little more communication would have gone a long way.

Review 51 (2023-06-09 - Rating: 5)
Nick was absolutely awesome. I needed services on a Sunday and the turnaround time was incredible. Nick helped diagnose an issue another plumber from another company could not and had it fixed in an hour. Really appreciate it!

Review 52 (2024-03-04 - Rating: 5)
Cody was awesome! He took the time to talk out all the details and didn’t leave until he was confident he fixed it. Would highly recommend to all :)

Review 53 (2024-04-30 - Rating: 5)
Late night call was responded to very quickly! The technician was very professional and kind. Dispatch was very clear on anticipated arrival time. Two thumbs up!

Review 54 (2022-09-24 - Rating: 5)
Every single person I dealt with at Roto-Rooter was courteous and professional. They took the time to make me feel valued and heard while providing high-quality service to fix our plumbing issue. While it may not be the cheapest option out there, it was certainly worth it. I will certainly be using this company again!

Review 55 (2019-10-03 - Rating: 5)
Jake H came to help clear out my backed up kitchen sink tonight. He showed up less than an hour after I called to set up the appointment and was very efficient when it came to finding the problem! He had to take apart basically everything under my sink to find where the blockage was, and was very patient the entire time! I’m definitely pleased with the service Jake H provided for my issue (and the friendly advice he gave on how to use a sink properly in the future 😉), and am confident that I won’t have to be calling for more issues in the near future! Awesome job!

Review 56 (2023-10-24 - Rating: 5)
Coleman came out to work on our water heater that burst. He was super quick, professional, friendly, and communicated exactly what he was doing. 11/10 would love to have Cole back for any future work.

Review 57 (2022-10-06 - Rating: 5)
David Pierce was phenomenal in every aspect. Customer service, professionalism and knowledge was great in every aspect. He made the process super smooth and friendly and made the whole ordeal feel like it was a family friend coming to help fix the plumbing issue rather than someone i hired! 10/10 all around.

Review 58 (2021-12-19 - Rating: 5)
Our technician was Brandon. He arrived within one hour of placing the call for service. He was was very professional and obviously experienced at clearing blocked drains. It took him virtually no time to snake the blockage 40-60 ft down our kitchen drain and get things flowing again. He was very thorough in making sure the problem was solved before packing up and leaving. Couldn’t be happier with the service we received. If Brandon is representative of all the service men and women working for roto-rooter of Colorado Springs, then I could not recommend them more. Excellent experience!

Review 59 (2022-09-10 - Rating: 5)
Jason came out on Wednesday to perform a Jetting service that was recommended by the prior technician that was here on Tuesday. Upon inspection Jason deemed that the jetting service is not what was appropriate for our sewer line. I was very annoyed but I will tell you Jason handled this with professionalism, courtesy and empathy. He took it upon himself to schedule a technician to come out on Saturday to perform the work that needed to be done. Ian showed up on time on Saturday and was very professional, thorough and extremely nice. He walked me through everything he was doing and did an excellent job cleaning out our sewer line that had a great deal of root intrusions. I would recommend Roto-Rooter to everyone I know that has plumbing needs.

Review 60 (2022-04-13 - Rating: 5)
I am extremely satisfied with the quality of work and customer service provided. It was easy to set up an appointment, and they responded pretty quickly. The team I spoke with were very professional and friendly. Kenny was outstanding! I highly recommend Roto Router for your plumbing needs! 😊

Review 61 (2022-08-12 - Rating: 5)
Brandon was absolutely incredible. He took the time to explain everything that was going on both with the repair and how the system was set up in general so I could understand my new house. He went way above and beyond to look at different aspects of the plumbing/sewer systems and explain what we should keep an eye out for over time. 10/10 will call again!

Review 62 (2021-04-08 - Rating: 5)
Great service! The technician, Christophe, came out quickly and was very knowledgeable in explaining everything going on with our drain and unclogged the main drain line in a jiffy! He was very professional and kept everything clean...even wore shoe covers to keep my floors and rugs clean. Appreciated his explanation as well as his quick superb work!

Review 63 (2022-07-28 - Rating: 4)
Zach Koehler installed a new sump pump in our basement last evening. With the torrential rains the night before, the sump pump stopped working in the middle of the previous night. We were very thankful that Zach was able to install the new pump last night and saved us another night of bailing water. Zach was very knowledgeable and professional about the procedure and what needed to be done. We were very happy with his service.With this being said, we were not satisfied with the dispatch service from Roto-Rooter. We called early in the morning and were told that a plumber would be out between 9:00 - 1:00 to install the new pump. Mid-morning, the area manager arrived to assess the situation and we were told that the plumber would be along shortly. Later we received a call saying the plumber was delayed and would be here between 2-3:00. At 3:20 we had not heard from anyone. We again called and were told that dispatch would be back to us in 10-15 minutes. Almost 40 minutes later we still had not had a phone call and we called again. We then received a call from a plumber asking us to reschedule for the next day. That was not agreeable as we did not want to be up bailing water for another night and we had been promised it would be taken care of that day. Dispatch was again called and we were finally told that a plumber was on his way. Customer service and communication certainly was lacking.

Review 64 (2019-11-08 - Rating: 5)
Jake H was amazing, very professional and knowledgeable. His people skills are impeccable.I met Jake outside my house and I was already thinking the worst. I told him what was going on with my plumbing system and his demeanor and calmness,just gave me the confidence that he had this issue under control. Jake got the work done and made sure my plumbing issue was resolved, before he left. He went above and beyond to make sure that I was a satisfied customer. Jake is an asset to this company and I highly recommend his services. Thanks Jake, for saving the day!

Review 65 (2023-04-11 - Rating: 5)
Fast and efficient repair by Kenneth! He explained everything to us clear and concisely and even provided helpful information on additional services we may need in the future. I’m very glad I thought to call Roto-Rooter and happy with the level of service provided by Kenneth.

Review 66 (2021-06-24 - Rating: 5)
Zack was amazing. I was able to receive service within an hour on a Friday evening. As a tenant I was in a tough spot. He was knowledgeable in diagnosing the problem, but most importantly he was cognizant of my situation as a tenant. He discussed the issue at length and gave me the ability to make an informed decision. I would 100% recommend to anyone.

Review 67 (2022-03-15 - Rating: 5)
Keaton our technician was very kind and on time. He explained everything he was going to do in advance so there were no surprises. He worked hard and treated our house with the utmost respect. I’m very pleased with his work and plan to use his skills and knowledge again soon. Roto-Rooter is lucky to have such a great employee on staff.

Review 68 (2023-03-21 - Rating: 5)
Kenneth was wonderful! He did a great job fixing our problem and was very efficient.I do, however feel like roto rooter prices are higher than other companies.

Review 69 (2022-10-20 - Rating: 5)
Blocked and backup of waste water. Dispatcher was very efficient. He took all the information and found a technician in my area . Within 4 hours Roti Rooter was at our house. Ross did an amazing job. He was very efficient and fixed the problem . It is true: Call Roto Rooter and all your problems go down the drain. Im a real customer.

Review 70 (2022-03-08 - Rating: 4)
We had a leak under our kitchen sink. The technician sent out was great (Kenny!), he arrrived on time, got the parts we needed quickly, and got the job done well. I will say that setting up and confirming my appointment was a less than stellar experience; the confirmation texts are confusing, and getting a hold of someone at the office took over an hour. Overall, will use this company again.

Review 71 (2023-12-02 - Rating: 5)
Josiah came by and was so helpful and fast! He fixed our sink and had it going again in less than 30 mins! He was great!

Review 72 (2022-11-13 - Rating: 5)
My water heater does not work today and no hot water coming out. I tried to fix it myself but to no avail. Called multiple companies to have it fixed asap but they are giving me 3 to 4 days for an emergency repair. Good thing Roto Rooter answered my call. They called me back and sent a technician within 30 minutes and told me they can check my tank. Turns out it is unrepairable and they have a replacement unit with them. I’m so glad that they work 24/7 and fixed my tank. I would highly recommend this company for any emergencies. Thank you Roto Rooter

Review 73 (2023-04-06 - Rating: 5)
Aladdin was the best, most professional, capable repairman I have ever dealt with. He was so knowledgeable and thorough. I cant recommend this service enough. Especially because of Aladdin. We will always use roto rooter from now on.

Review 74 (2022-06-13 - Rating: 5)
Had a backed up drain line, Jake came out and did the job perfectly. Was also super helpful in explaining the problem and how I could avoid another smelly backup in the basement in the future. The only downside: it was expensive for the service, almost $400, but they do honor their coupon! It took him about an hour to do the whole job, and he was super friendly.

Review 75 (2017-03-21 - Rating: 5)
My entire experience with Roto-Rooter was positive. I appreciated that they had a website where I could schedule an appointment that best fit my schedule. I received a notification the same night and a confirmation call early the next morning to confirm my appointment. Fantastic experience. My service technician was Colin H. Colin was great! He took the time to explain to me why I had the situation that I did, my options for fixing it, including not using his services, and the advantages and disadvantages to each option.Although I was not prepared for the price that I was quoted, I understood that the work that was done was going to be far superior to what was done before. Colin was efficient at his work, double checking each thing before moving on to the next step. His work looked amazing! 100X better than how the how came standard as I learned they used cheap parts that cluttered the space under the sink.Would I recommend Colin H. to anyone else? Absolutely. Colins work saved me a lot of time and frustration. Price is what you pay, but value is what you get. This repair was well worth the price paid.Great Job Colin!!

Review 76 (2021-12-30 - Rating: 5)
Brandon was wonderful! I have an old house, old pipes, and a lot of clogged drains. He problem solved, went above and beyond and fixed my drains. No more flooding in my shower, or overflowing toilet. He was extra careful to clean up, and was a delight to work with. Very friendly and would always refer him. He also gave me a great price for a hard job.

Review 77 (2023-04-30 - Rating: 5)
Woke up this morning with a pipe bursting and flooding our basement. Louis from rotor rooter was there within an hour to check everything out. Then Kenny came by and got it fixed in 2 hours! They were both so friendly and efficient. Made my stressful day so much better. Thank you so much!

Review 78 (2021-06-05 - Rating: 5)
David was awesome. He was on time communicated with me every step of the way. Our brand new water heater went out and he was responsive on trying to change out parts. He was even able to take the parts back after it was decided that we needed a new water heater so it wouldnt cost us extra. Cant thank David enough for all his hard work over a few days time. 10 out of 10 would recommend.

Review 79 (2023-03-30 - Rating: 5)
Had a leak in my house, when I called they said they could have someone at my home in an hour.Kenny is who arrived (within the hour too), super friendly and identified the issue quickly. Got the parts and fixed the with ease.Will be calling in the future when needed!

Review 80 (2022-09-27 - Rating: 5)
Angel was great! He fixed our problem so fast. I always use rotor rooter, they are always able to fit you in, the staff are all friendly and easy to work with. I recommend them to anyone.

Review 81 (2021-10-15 - Rating: 5)
All of the employees that came by were extremely nice and helpful. They took time to explain the issue that was causing the leak in my home. Tom was very patient with all of my questions. Tom and Tim were extremely informative and professional. I’m so appreciative of the time and work they did here. I will definitely be calling Roto-rooter if I need a plumber in the future.

Review 82 (2022-10-30 - Rating: 5)
Team was responsive, arriving at just after 8:00am as promised. Team knew exactly what the problem was and was able to resolve it within a few hours. I also appreciated Bill Bay and Isaiah explaning what procedures they could do to prevent it from happening in the future, as well as a video camera sweepof the sewer line going out to the street. Thanks for the speedy and professional service!

Review 83 (2018-06-30 - Rating: 4)
5 Stars for Caleb (#5403) and his apprentice Josh - Caleb and Josh were highly professional, patient, and thorough. They called ahead, arrived when they said they would, assessed the issue, provided a quote, did the repairs, put things back/lightly cleaned after themselves. Caleb was thorough in explaining the issue, providing suggestions, and tips/tricks for good plumbing care. They were both respectful and kind to us and our home. Thank you!3 Stars for Scheduling - We called Roto-Rooter on Wednesday, after another company failed to show. Our appointment was scheduled for Thursday night and we were instructed to be a squeaky wheel in order to have someone show. Hour into the appointment window, we get a call saying they are over-scheduled and rescheduled for the next night (Friday). Prior to the appointment window, we get a call that again they were over-scheduled and needed to reschedule for the following morning (Saturday). Saturday morning, we get a call 30 minutes prior to our appointment window confirming they were on their way. We did not need to call ahead to ensure someone would arrive as they were scheduled.

Review 84 (2022-06-10 - Rating: 5)
I was very impressed by the speed of my service! The issue in my new home was resolved in less than 20 minutes, and my technician thoroughly explained the process to me to better enable me to handle it myself in the future! Will definitely use this company again when I need more plumbing services.

Review 85 (2021-01-28 - Rating: 5)
Zachary was great. He was super nice and very helpful. I actually tried to snake the drain myself but couldnt get it unclogged. He obviously had better equipment for the job. Honestly,it was a little expensive but he added in a 75$ discount to help us out which helped out a lot. I would definitely recommend him if you can choose.

Review 86 (2022-03-19 - Rating: 5)
Brandon came over within an hour of me calling the service and worked on our house for nearly 3 hours. He was courteous, professional, and helpful. He explained the problems, helped me understand the issues and what might be causing the problem, and attempted less expensive fixes before the final solution. Wonderfully helpful!!

Review 87 (2021-04-02 - Rating: 5)
I am completely blown away at the service, professionalism and kindness I received from the people at Roto-Rooter. I called on a Sunday night and was immediately met with a sympathetic voice and an appointment for the overnight specialist. Unfortunately the job they were on took longer than expected so I was called back and informed and was scheduled for first thing in the morning. Mike and his associate came in and immediately knew what to do. We had a clogged main pipe from root intrusion. They were kind and informative. They broke down the pricing and gave me tips to help in the future. they were in and out within an hour. Mike called base personally to get a cam specialist to my house that day to make sure our pipe was in good shape and wouldnt need attention sooner than later. Nick came in and was very nice. He explained everything he was doing and even sang along with my toddler while he prepped for his job. Once he was done he explained everything and gave me all my options in detail for future plans for my pipe. My house is older so the pipe is a bit compromised. Nick left and I felt so happy and relieved. At no extra cost to me, because I had water spilling out from the bottom of my toilet at the start of all this, Roto-Rooter sent a water damage specialist out to make sure my bathroom was ok and wouldnt grow mold. His name was Brandon. He was also very kind and informative. He checked every inch of flooring, wall and baseboards and explained exactly what to do and get to remedy the problem. While all this was taking place I was also being called between visits so that I knew to expect the specialists. I was expecting the worst but was left feeling informed and happy. In my opinion, the pricing was very fair and I couldnt believe that the water damage specialist was no charge. I will definitely be calling Roto-Rooter in the future and Ive been recommending them to my fellow homeowners and small businesses owners friends and family too. A+ from this happy customer for sure. Shopping around is always smart but this kind of service, honesty, professionalism and fairness is not always easy to find. I speak from experience.

Review 88 (2021-07-05 - Rating: 5)
After installing a new fridge, we discovered that the shut-off valve to the water line developed a small leak. Naturally, this was on a holiday weekend, but Roto-Rooter answered their phone straight away on a Sunday morning and scheduled a plumber for the next day at my request. Tom arrived at the beginning of my service window after I received a call 45 minutes out letting me know he was on his way. He was able to do a simple fix and with no attempts at up-selling (which is pretty rare in these situations). I highly recommend Roto-Rooter based on their responsiveness, professionalism, honesty, and for being respectful of my time. I would definitely use them again in the future.

Review 89 (2021-10-13 - Rating: 5)
I can not say enough good things about Roto-Rooter. I have a cabin that is in a remote location, and I called them at 8PM on a Friday night with a clogged toilet. They were at my property immediately to work on resolving the issue. I had been needing to replace the sewer line for some time due to root intrusions in the line, and over the course of 6 months I had called no less than 10 plumbers, and no one ever returned my call. The clog was due to the intrusions in the sewer line. Roto-Rooter was able to replace my sewer line within 24 hours of me authorizing the bid. The price was right in line with what I expected to pay, and they were incredibly professional. Big shout out to Seth, Tyler, and Jonathan. You guys were great to work with, and I very much appreciated your high level of communication. I can not recommend this company enough, and I will absolutely be using them again in the future for any plumbing services.

Review 90 (2023-01-29 - Rating: 5)
Tiger was or tech, he was great. He worked fast and was attentive, left no mess, and had helpful suggestions for maintenance and prevention. We have used Roto-Rooter before and it will go back to them again should the need arise.

Review 91 (2021-01-15 - Rating: 5)
Jason helped us late at night when our garbage disposal drain ended up getting clogged and it flooded horribly underneath our sink and into our kitchen. We called Roto Rooter and Jason got to our house within 30 minutes. He understood quickly the problem and how to fix it. He was able to utilize the tools needed to remove at least 2 clogs about 30 feet deep into our drain. He was very professional and talked us through the process and answered all our questions well. We basically had a nightmare that was immediately fixed within 1 hour of calling, we were impressed. Thank you so much!!

Review 92 (2020-08-05 - Rating: 5)
They were great. Our kitchen sink was backing up into our master shower. I called at 7pm and they were there at 8:30am the next day. Service was great, very friendly and did a great job unclogging the pope and explaining everything to me. Even cleaned and sanitized the shower before he left which I didn’t expect him to do. It was a little pricey, but not outrageous and to have everything done so quickly was a big help. My wife is 9 months pregnant so we need this done ASAP. The plumber spent some time chatting with me about being a father and complimenting our nursery as he walked by. And he stuck very strictly to social distancing guidelines and wore a mask and gloves the whole time!

Review 93 (2021-11-22 - Rating: 5)
Called when I had a backup in my main drain that couldnt be fixed by myself; was causing flooding under the kitchen sink. Person on the phones was knowledgeable and knew what the problem was. Scheduled me in for the next day and showed up right on time. Angel was a nice guy and got the job done quickly. They worked with me on the price as well. Would definitely recommend going with Roto-Rooter

Review 94 (2024-11-10 - Rating: 5)
Mike came over, scoped the drain and found exactly where the issue was coming from. He quickly fixed the problem. Easy, efficient and affordable. Will be sure to use them again the future for all our plumbing needs.

Review 95 (2019-10-13 - Rating: 5)
My whole experience with Roto-Rooter was phenomenal. I needed quick service for a clogged drain in my basement which was backing up with water. Chris came out within a few hours, quickly identified the problem, and had it fixed within an hour. I would highly recommend this service to anyone needing quick, professional service. Thank you!

Review 96 (2021-05-19 - Rating: 4)
The tech was very responsive--Josh--and communicated willingly and well. He analyzed the problem and called in the next level right away.I think our appointment window was between 12 and 2, and at about 2:40 dispatch said he was on his way. I wish plumbers could be a little more true to the projected schedule, though I realize many calls are more complicated than originally thought. Overall, always a good experience.

Review 97 (2021-08-28 - Rating: 5)
Ross explained what he was doing before doing it, showed me what was in the pipe that caused the clog. I made the appointment online got a response in 10 minutes that a tech would be out between 1PM and 5PM. Ross arrived at 1:30. Roto Rooter is a little pricey but the great customer service and response time is worth the price. I give Ross 10 plungers out of 10 awesome service.

Review 98 (2022-08-26 - Rating: 5)
The tech Keith was wonderful and even though I was embarrassed he was throughout, nonjudgmental and very professional. I will call again when I need future service. Thanks to him and the woman who helped us get scheduled. It was within an hour of calling that they came to complete the work.

Review 99 (2017-04-11 - Rating: 5)
Kyle did a fantastic job with getting us back up and running. The whole experience was very professional with multiple calls to keep me updated on timing and availability. Kyles professionalism was what really made me a happy customer in the end. The ability to get a service tech out to the house at 7 pm and be back to 100% by 9 pm was worth every extra dollar.

Review 100 (2021-08-30 - Rating: 5)
Our technician Casey Coleman came out at 8pm on a Sunday night to clear our clogged main pipe. He was incredibly polite and helpful. I have no reference for plumbing rates, but I felt the service cost was fair. Based on this job, I would absolutely recommend Roto-Rooter and Casey in particular.

Review 101 (2020-08-06 - Rating: 5)
Wyatt was actually 30 minutes earlier than the appointment window- which was acceptable. Better early than late! He was thorough, honest, experienced, quick & personable. I will definitely ask for him for my next plumbing call. He also pointed out an issue with the drain pipe from the kitchen that our inspector missed before we bought the house in December 2019. It will be an expensive fix (over $500) for us but Wyatt said its not urgent, but needs to be done soon to avoid (further) damage.

Review 102 (2018-06-29 - Rating: 4)
Called the guys in Colorado Springs on Thursday for an appointment on Friday. They communicated (Andre in the office) very well to let me know when a technician was on the way. When Jason the Tech arrived, he was very nice, professional, and asked me what I was having issues with. Jason was quick, offered a discount, and explained future preventative practices. I appreciate the help very much! I rated 4 out of 5 just because $300 is a lot of money, but the service was exceptional.

Review 103 (2021-06-18 - Rating: 5)
I had two clogged drains and called Roto-Rooter. They gave me a window of time between 12 and 4 on the same day I called. They had unforeseen delays with another job which resulted in having to reschedule my job for the next day. Because of this, they gave me a discount on the cost which I greatly appreciate!The issue that I had was not an easy fix--it was much more complicated than the typical unclogging of a drain. Scott was diligent and professional in diagnosing and repairing my clogged drain. I was really impressed by his tenacity and determination to figure out what was going on. He communicated each of the steps as he worked and, although I know it was a frustrating situation for him, he stayed pleasant and positive throughout the entire time he was at my home. He was also very respectful and conscientious about Covid protocols. Thank you, Scott!

Review 104 (2022-04-12 - Rating: 5)
Keaton provided the best home service we could have asked for. He promptly responded to our service call and was very considerate and courteous of our home and pets while taking care of the repair.His post-work cleanup made it look like he’d never even been here. Definitely recommend this company and this technician.

Review 105 (2023-02-10 - Rating: 5)
They came the same day, offered us a great price, did a great job and gave us a warranty on their work. Keith and his partner were great! I recommend them highly!

Review 106 (2016-12-16 - Rating: 5)
By far this is the best experience Ive had with any company, period. Colin was absolutely outstanding and not only did he fix our problem with our sump pump but he was educational and informative about it. A lot of companys employees usually just get in, get out, and job is done. But this companys fantastic technician walk me through everything and thoroughly explained what was going on, how they could fix it, how to prevent it from happening again, how we can maintain it, and what to look for if problems start arising again. He was also extremely friendly! We be using this company again for years to come and will recommend them to any of our friends. Thank you!

Review 107 (2022-03-22 - Rating: 5)
Technician Mike Burns went above and beyond my expectations in resolving the issue (Same day and on short notice) - If I could give him 10 Stars I would! Very professional; knowledgeable; understanding; and compassionate! All great qualities for a business to have representing them! Kudos to Roto Rooter as well for same day service, as most everyone else I contacted with a “semi-emergency”request was indicating 2 days out as the earliest available appointment….

Review 108 (2024-05-21 - Rating: 5)
Caleb & Oren were so much help today! They were so nice to work with and did such a good job.

Review 109 (2024-03-05 - Rating: 5)
Very kind, understanding for my situation. Worked really hard to get the job done, helped me come to price I can afford. Couldn’t of asked for anyone better.

Review 110 (2022-04-18 - Rating: 5)
We needed a roto rooter company on a weekend, same day service. Called another company first that was going to charge us $150 just to come out and that amount could not be applied to labor/repair bill. Called Roto-Rooter next and they came out quickly, for free, and explained everything before we approved any labor or charges. Friendly, quick, and cleaned up. Very thankful for quick service and reasonable pricing.

Review 111 (2022-10-04 - Rating: 5)
Technician showed up on time and was very knowledgeable. We both got a little worried that the plug was not going to clear but right when we both were about to give up hope it worked. I have used this company before and they may be a little higher priced than others but there is never any extra charges. I would highly recommend.

Review 112 (2019-11-11 - Rating: 5)
Rotorooter was awesome! They contacted me 2 times to let me know status of when they were coming. I found that incredibly respectful. Kevin S showed up and was extremely courteous. He assessed the problem and resolved it quickly and cleanly! Will use them again and recommend.

Review 113 (2019-01-16 - Rating: 5)
Mike K (tech# 2027) came out to take care of a sewer line smell we were getting and he knew what to do right away — regardless, he was thorough and made sure there would be no further problems. He was extremely nice and friendly and gave me the impression of being extremely trustworthy and honest. He also gave me great information with regard to doing a check for any potential backup to preempt a future disaster. This was my second time calling Roto-rooter and if I get techs like Mike and Paul when I call in the future, Ill always be their customer.

Review 114 (2021-08-26 - Rating: 5)
Michael and his trainee (I feel so bad I didnt catch his name!) were very nice guys. They came earlier than expected but I was called to ask if this was okay, which was great! They really helped me out and went above and beyond for my wife and I. They met and exceeded expectations and helped us solve our problem long term. This is why I will keep coming back to Roto Rooter! (Last time they came out to help me they were really awesome too! )

Review 115 (2022-06-10 - Rating: 5)
Jake was fantastic! He uncovered the issue and resolved it right away! He was friendly and professional and even tolerated my Great Danes insisting on being his assistants while he worked. I would definitely call them again!

Review 116 (2018-11-15 - Rating: 5)
I am very pleased with the service that Service Tech #3786 performed at our house. He was quick and very knowledgeable. He was very professional, friendly and fun to talk to while he worked. If I ever have a plumbing need again, I will definitely call Roto-Rooter first. To set up the appointment, I called later the previous evening (they have a 24-hour hotline) to get the service call scheduled for the next morning. Definitely give them a call first!

Review 117 (2017-07-20 - Rating: 5)
We had an excellent experience with Roto-Rooter. Kyle provided excellent customer service and was extremely knowledgeable about the services he provided. Our washing machine and sink overflowed, and Kyle was able to fix the problem while explaining what he was doing. He communicated thoroughly and was sure to tell us what he was going to do prior to acting on any services. This was much appreciated to avoid any extra or hidden costs! He fixed the problem with our plumbing, and we are back to using our sink and doing laundry without any issues. Thank you for the wonderful experience! We will definitely be contacting Roto-Rooter down the road with any future plumbing issues!

Review 118 (2022-06-26 - Rating: 5)
Garrett Wright is awesome and always very efficient. I request him every time we use roto rooter and Id suggest him to any and all people who ask if I know a good plumber. I trust him and he does a good job. Thank you Garrett

Review 119 (2018-10-23 - Rating: 5)
Great all the way around. We noticed our backup early Saturday morning and made a call around 645. Got an immediate pickup by a cheerful employee (I forget her name, apologies). Who let us know that a tech was available from 8-10. Around 9:20 we received a call to let us know that our tech was still working on a job and that we were next. Immediately received a call and text letting us know that our tech was on his way. Our tech, Juan, was very polite and professional, gave us a quick assessment and estimate. and immediately got to work. He was quick polite and efficient. And tidy. The bathroom looked as if he had never been there. Thank you guys!

Review 120 (2022-02-24 - Rating: 5)
Had a broken/burst pipe that leaked and flooded in my basement. I was able to call and schedule an urgent appointment quickly. Repair man was: Responsive, knowledgeable, professional, and friendly. Repaired our pipe and had my water back in the same day. I would definitely recommend. Great service.

Review 121 (2018-10-29 - Rating: 5)
Very impressed with the service received from 2 service specialist that came to our home. Caleb arrived on a Sunday evening taking his time to clear a blocked sewer line. Caleb explained and gave a lot of helpful information. Caleb set for Monday a service specialist to arrive to scope the sewer line. Robert arrived Monday and did an outstanding job & also gave great advice/information. We will call Roto Rooter again especially if these 2 were to show up again.

Review 122 (2021-08-03 - Rating: 5)
Kelly was very thorough and did a fantastic job. He was friendly, knowledgeable, and fixed the problem. I had full confidence in him and the quality of his work! Thank you for restoring our plumbing back to free flowing!

Review 123 (2019-11-06 - Rating: 5)
I had a toilet issue and called later afternoon on a Tuesday. Roto-Rooter sent a Tech out (Brandon F.) and he did an amazing job. He gave me a call 30 min prior which allowed me to get other things done and still meet up with him. When he arrived he gave me an honest diagnosis and how to go forward. When he started the work he noticed he needed another part and went all over town until he found the part for my toilet. He stayed until the job was done and ensured there was no leaks and everything was good to go. This is my first time using Roto-Rooter and I will for sure use them again for all my plumbing needs.

Review 124 (2021-12-16 - Rating: 5)
Tyler did a great job. He was on time, worked fast and fixed the clog and also gave good advice about how to keep our pipes clear in the future. He was friendly and personable. Very happy with his work.

Review 125 (2022-03-22 - Rating: 5)
We had a clogged toilet that a plunger would not unclog and were unsure whether it was a sewer issue. I called and within 90 minutes, Jacob showed up. He was polite, thorough and efficient, as well as interesting to talk with. I was very pleased with his demeanor, professionalism and work.

Review 126 (2021-12-26 - Rating: 5)
Day after Christmas call due to clogged kitchen sink. Isaiah came earlier than expected, was totally professional, fixed the clog with no problems or hidden costs. Super professional, friendly, no mess, Roto Rooter is about the same price as other companies. Work has a warranty. Very excellent service and work.

Review 127 (2022-01-09 - Rating: 5)
So someone put a bunch of dog food down the drain (it was me) and created a massive clog in my kitchen sink drain. We called Roto Rooter and they sent someone out within a few hours on a weekend for no extra weekend price. I dont believe they charge any different which is fantastic! Brandon showed up and was immediately friendly and nice. He also wore a mask the whole time which we really appreciate. After explaining the issue to him he understood what was going on and let us know what it would take and the cost to unclog the drain. Long story short he spent literally 4 hours and 7-8 maybe more times unclogging the drain pipe a few times going the entire length of his machine (80 plus feet). We still couldnt get the drain open from this massive clog. He tried everything even calling another plumber and no luck. As a last ditch effort we ended up putting a solution in the pipes overnight to see if that would make a difference overnight. Brandon was doing everything he could even though we werent successful including helping out coordinate the next step which would be hydro jetting. We were definitely at a point of giving up and planning on spending even more to unclog this drain. Turns out though the last ditch effort ended up working and the next morning the pipe opened and worked perfectly!! I cant express enough my appreciation for Brandon and his hard work and perseverance! The guy worked so hard and was clearly bummed that we didnt get it that night. He was a professional the entire time and it was great to feel like even though we didnt have it solved at the moment I had someone that was going to help me get it figured out. I will absolutely use Roto Rooter for any future needs and hopefully specifically Brandon for his outstanding work ethic and perseverance! Thank you again Brandon for helping me and my family out we seriously appreciate it!!

Review 128 (2022-04-05 - Rating: 5)
Caleb was awesome. He was on-time, professional, and he knows what hes doing. He came to inspect and diagnose a very difficult issue we were experiencing with our basement sewage ejector system. Having known nothing about these systems myself, I learned all about how these pumps and pipes work. Thanks Caleb! We would definitely recommend using Roto-Rooters and Caleb as the Technician.

Review 129 (2017-12-18 - Rating: 5)
Service was great. They were at my house two hours after I called. 1st the field supervisor stopped by and did a quick inspection, which was great. Then the plumber Joe S Came out and was very friendly and professional. He walked me through what needed to be done and completed the job in a timely manner. Over all a great experience

Review 130 (2018-06-21 - Rating: 5)
My Husband and I were on vacation last week, and came home to clogged pipes. This was the first time we needed a plumber and after 3 calls, we found Roto-Rooter who were the only ones who could come the same day. Craig and Bryce arrived within a few hours of our call. They were friendly, professional, and best of all they located the problem quickly and got out clog removed! Thanks so much you guys are awesome!

Review 131 (2022-08-31 - Rating: 5)
The Roto-Rooter technician responding to my service request was very focused on ensuring that the work I requested could be completed in a timely and satisfactory manner. I submitted my request after normal business hours and when Camden arrived, he listened intently to me as I described the plumbing problem.After fully understanding my concerns, Camden assessed the physical layout of the main sewer line and offered a convincing solution. I felt confident that Camden could start, complete and leave the job site having resolved the problem. As a result of the exceptionally good customer service I received, Roto-Rooter will remain my go-to plumbing service provider.

Review 132 (2021-01-14 - Rating: 5)
The Roto-Rooter team that showed up to my house this morning consisted of Bob (1178), Brennan (6390), and Damien (5596). All of the gentleman did a fantastic job including their customer service, professionalism, respect of property, and knowledge base. They were able to not only fix, but identify a long-term problem. My main sewer line was disconnected at the city hookup, and they were able to offer a resolution for it within 24 hours. Couldn’t ask for a better team. I will be calling for tech 6390 every time I need something, though I don’t think that will be for a while because they did such a great job the first time.

Review 133 (2021-05-31 - Rating: 5)
I was able to book service right away (next morning). Pablo came early and completed the job quickly and professionally. This is my second time using Roto Rooter and both times I have been happy with how I can get someone to help much sooner than other contractors.

Review 134 (2018-06-25 - Rating: 4)
I was very impressed with the speed of service (arriving within an hour or so of calling to deal with a badly blocked tub drain) and the technician Robert was very professional, efficient and friendly. The only reason this review isnt 5-stars is because I dont love the pricing model Roto-Rooter use. I personally prefer to be given a ballpark price in advance of a visit, and dont think its ideal to only be given the cost once the staff are on-site (the price for the work was significantly higher than a couple of other local outfits too). That aspect aside, Robert did a great job, and went above and beyond to assist me with my concerns over the costs. Knowing Im dealing with an established business who are licensed and bonded, and who will come back if I have any issues over the next 6 months took the sting out of the bill a bit too.

Review 135 (2024-03-22 - Rating: 5)
Our sewer line backed up late one night (of course) and had to get it cleaned out. It was expensive, but everyone was friendly, prompt, and professional.

Review 136 (2016-03-12 - Rating: 5)
Called Roto-Rooter after encountering a sewer back up issue this morning. A technician was on site within 3 hours. Allen Anderson was our service technician, extremely professional, knowledgeable, and did a great job.As a 1st time home owner and new to plumbing issues I did not know what to expect, and was pleasantly surprised. Allen provided top-notch service, and we are fully up and running again.

Review 137 (2022-02-03 - Rating: 5)
We needed a few things done and we had Kacee as our plumber. He was superb! I could not possibly say enough good things about him. He was so nice and very professional, knowledgeable and considerate. Thank you Kacee and Roto Rooter for employing such a wonderful plumber/person!

Review 138 (2022-10-21 - Rating: 5)
Our main line was clogged and of course it was at night. We called but were only able to schedule an appt for the next morning. Obviously, this isnt what we hoped for cuz we couldnt run any water. Fortunately, we received a call back, and a technician was here that night about an hour after I initially called. We were thrilled!!! The job was completed quickly. The technician was very friendly, knowledgeable and kept us updated. Thank you!!

Review 139 (2021-10-10 - Rating: 5)
Worth leaving a comment for these guys as service was above and beyond. In a bind on a Saturday as rental property has sewage issue across town which i cant get to. Was looking at getting a snake from Home Depot, but these guys are worth the few extra $$$ hands down. Quick easy ordering process, was surprised (and thrilled), that they could have a tech to the property within the hour. Phone scheduler was great and informative, phoned me to alert 15 mins out and great personality. Was taken a notch higer again, with our Tech: KALEB #34-6965. He was super personable on the phone, very patient educating us as to what was needed to fix the situation. Our Tennants at the property liked him and he was able to help us out with a coupon to make the pricing competitive compared to snaking the pipes ourselves. Besides, Home Depot, the closest store was 8 miles away and rental price is not cheap. Would recommend Roto-Rooter and will be a return customer given the first time experience. Thanks guys!

Review 140 (2019-01-23 - Rating: 5)
Kyle from Roto Rooter showed up with in 1 hour of my call. He was prepared to fix the problem (main drain clogged) right away. He quoted the price (higher than I wanted but needed it fixed right away) and once I approved got right to work. He finished in about 30 minutes and reminded me that his work is covered for 6 months. Very happy to have had our issue fixed so quickly.

Review 141 (2015-12-13 - Rating: 5)
Allen came on a Saturday to fix our backed up sewer drain. He did a great job was very professional and didnt try to push any extras on us. We were very happy with the timely service as we scheduled it Friday night using their online service. Would recommend again 100%.

Review 142 (2021-07-27 - Rating: 5)
Tyler and his team were so helpful! Our main line was clogged and we had a previous company come out prior to scheduling a service call with Roto-Rooter. Tyler was very thorough, excellent communication, and eventually unclogged the pipe. Thank you!!

Review 143 (2018-07-20 - Rating: 5)
I was not looking forward to a plumbing experience. But, I was pleasantly surprised when Robert came to just give me an (free) estimate for the job. It was very reasonable. He also explained what I would possible be needing in the near future. He completed the job very quickly! Thank you for making my plumbing experience a painless one!

Review 144 (2015-12-02 - Rating: 5)
We received prompt and excellent service! Mike came out and unclogged our pipelines and explained what he was doing along the way. He was incredibly courteous and professional. Would recommend them without hesitation!

Review 145 (2021-01-28 - Rating: 5)
My person Brendan was very personable and was very good.He keep me updated at progress of repairs and answered any questions I had.There was a slight problem which he came by the next day and fixed in 15 minutes. Of course very polite at this time as well.I would use him again due to his.professionalism and knowledge.

Review 146 (2020-08-17 - Rating: 5)
Amazing and professional service. CDC guidelines adhered to every moment. Our kitchen sink would not drain and we reached out online for an appointment. They sent Adam as our service personnel the very next morning (requested appt online around 9pm). He was extremely informative, discussed and explained everything and price, before getting started. Cleaned up after he was done and offered information on what to watch for as the house gets older so we have a heads up on prevention of future issues. Would highly recommend.

Review 147 (2022-09-25 - Rating: 5)
We are so grateful for Roto Rooter’s help over the weekend. Kelly came on short notice and worked to resolve a blockage in our main line causing some backup and flooding. When he realized additional information was needed, he called in his senior tech to perform a scope. Together they solved our issue and did so without overcharging. Thank you!

Review 148 (2018-06-20 - Rating: 5)
We had a major basement bathroom problem and Mike K 2027 was our service tech and I must say that the service was above and beyond what he needed to do. He was so pleasant and helpful. He had so many patience with me that I was so grateful for. I think Roto-Rooter is fantastic and highly recommend them. And Mike K 2027 thank you again for all you did for me today! You are the best!!!

Review 149 (2019-12-10 - Rating: 5)
I had a problem with my Water Heater tonight. Cole5492 was my Service Technician this evening. He was very polite, took my concerns in consideration and never hesitated to answer any of the questions I had. He was early and went straight to helping me with my problem, no messing around or wasteing any time. He was great, knowledgeable on his craft and resolved it fast and with no problems. He left our house giving me peace of mind. I just wish every experience could be like this. Great company but also a VERY GREAT Technician, thank you very much Cole for a great worry free experience!!

Review 150 (2016-11-05 - Rating: 5)
Our technicians, Kyle and Zack, were excellent. When we couldnt afford the initial price, they did another scan of the house and offered a solution that could work. They were swift and trustworthy and kind to us. I would recommend R.R to others.

Review 151 (2022-08-11 - Rating: 5)
We had our first plumbing disaster and Ian came in and got the job done. He was spectacular and should be recognized as a genuine person who wants to help people get their plumbing fixed. Awesome service and very nice gentleman!

Review 152 (2021-01-24 - Rating: 5)
Roto Rooter is my go-to! Thanks Tyler for being efficient, thorough and professional!This was a call back on a recent visit and the team was extremely thorough. Adriel made sure to gather information on the past visit and made recommendations to rectify the issue. Three more staff came to do a detailed inspection and make recommendations for next steps. Everyone was professional and ensured I understood the complexity and implications of the issue. Amazing team and work. Thank you!

Review 153 (2022-02-10 - Rating: 5)
Conner was very knowledgeable and professional. He repaired the leaking pipes and explained what he was doing. This put my mind at ease knowing the reason for his actions. This was my first time using your service. I would recommend.

Review 154 (2016-01-03 - Rating: 5)
We had some major plumbing problems 5 days after we moved into our new home. Paul, Brett and Ryan were all fantastic to work with diagnosing and solving the problem. They were all very courteous and were persistent about resolving the issues we were having. I hope not to have to use Roto-Rooter again soon but if the need arises, we will definitely call on them. Thanks guys!

Review 155 (2017-03-09 - Rating: 5)
Our Tech, Mike, showed up on time, was very informative and very personable. He ran a camera down our pipes, pointed out the issues and explained everything very clearly. Overall, I am very happy with the service and would highly recommend Roto-Rooter. Everyone knows that its hard to find companies and people that are professional and reliable.

Review 156 (2022-08-18 - Rating: 5)
This Roto Rooter service unit is top notch! The Tech Camden was fantastic! The Pipe Videographer Bill was superb! Both men had two distinct jobs & did them professionally and left me with a clean job site! I’d recommend this team to anyone!

Review 157 (2023-03-26 - Rating: 5)
Everyone was so responsive and nice. Aladdin the tech that came to the house was super professional and cooperative and understanding of our situation! I am glad we made the choice to go with them!

Review 158 (2017-03-09 - Rating: 5)
Mark has been the most wonderful technician- able to fix our numerous plumbing issues every time! Root-Rooter has been wonderful getting technicians out to us the same day we call. I definitely recommend using them!

Review 159 (2021-07-06 - Rating: 5)
We just moved into a new house only to find that we had a leak under the sink and of course this happened essentially on 4th of July!We were lucky enough to have Jake and Manny come out and get that handled for us making sure we don’t cause damage to our new home! They made sure everything was taken care of properly even though it was a holiday and provided us with excellent service. Would definitely use them again as we have plumbing needs in the future!

Review 160 (2019-01-15 - Rating: 5)
Im so impressed with Roto Rooter! Ive never used them before. I had several guests over the holiday weekend and my tub got so clogged that it wouldnt drain at all. The lady on the phone was so kind (considering she was working a holiday), I received update phone calls about the techs location status, and the tech guy Paul was so sweet. He talked me through the plumbing issues and explained to me what was going on. He gave me advice about my other bathroom. The price was a little steep (I dont really know what plumbing normal rates are) but I liked the 6 month guarantee.

Review 161 (2017-07-07 - Rating: 4)
I was concerned when I first got an ETA, as I learned that they were sending me a technician all the way from Colorado Springs out here to Divide. However, once Mike got here, he was absolutely wonderful. He informed us of how different septic systems can be from using city plumbing, and gave us tips on what products to use and not use, and how to keep our system running great in the future. He informed us of the costs before he began, and took great care to make sure we were in the loop with what he was doing at all times. By the time he had finished, we felt confident in our abilities to maintain this system without any significant problems in the future. Would definitely recommend!

Review 162 (2021-04-25 - Rating: 4)
Listen the guys were great and professional and experienced, but Roto Rooter’s rate is $399/hr plus parts which is absolutely ludicrous. They also were unable to track down the leak, because it was not leaking when they arrived. Not their fault, and again the guys were great, but the cost is insane and I ended up paying $400 for a hole in my basement ceiling with no real work done. I would strongly encourage finding another plumber with a much more realistic cost basis.

Review 163 (2017-02-11 - Rating: 5)
They provided us with great service when a pipe was leaking in our basement during the weekend. Mark R came over on Superbowl Sunday and was a delight, such a nice guy! He got the job done quickly and for a great price. I would recommend Roto-Rooter to anyone who needs a reliable person to fix leaky pipes.

Review 164 (2020-07-31 - Rating: 5)
Robert Sprague and Connor Gill are true professionals in what they do. You can tell they take pride in their work in the quality of their work.They took the time to explain and answer questions, they arrived on time, didn’t make a mess, and left the place spotless. The end result was better than I had expected.The estimate they provided was accurate, and though I could have saved some $ with another company, I seriously doubt if I could have gotten the same level of service. They guarantee their work with warranty,I highly recommend both Robert and Connor.Amit

Review 165 (2019-09-19 - Rating: 5)
Kevin Salmon fixed a persistent bathroom sink drainage issue late on a Wednesday night at my apartment with old, finicky, 1950s plumbing. He had a great attitude, gave me progress updates, and explained what he was doing so I could prevent further issues. Im an experienced property manager and can say that a plumber willing to explain whats going on is worth so much to help prevent further issues. I had a great experience and would definitely recommend roto-rooter.

Review 166 (2018-11-21 - Rating: 5)
The main line at our house was backed up leaving us unable to use the washing machine, kitchen sink, or dishwasher. The technicians, Joe S and Jake H, were great to work with. They easily identified the problem and had everything fixed the first time. On top of the great technicians, the company is great to work with providing updates on arrival time and great customer service with their warranties and 24/7 availability. Rotorooter is my top option for all plumbing needs.

Review 167 (2019-11-18 - Rating: 5)
We did not have a great after hours experience with roto rooter, but fortunately the next morning, Tanner and Daniel made up for it. They arrived earlier than expected, which was a treat They took care of the back up quickly, with a positive attitude and professionalism. They were very thorough in their examination and how to take care of the problem in the future and what I could do to maintain a back up free sewer. : ) I highly recommend them. 5 Stars + for the technicians. For the company unfortunately- they are ridiculously expensive. $389 for a clean out. They have progressively gotten more and more costly.