Jim Needham Heating Cooling Plumbing and Drain

Located in Denver, Colorado

Address: 8700 Grant St STE 300, Thornton, CO 80229, United States

Phone: +1 720-507-9704

Rating: 4.9

Services

Identifies as veteran-owned
On-site services
Language assistance
Repair services
LGBTQ+ friendly
Transgender safe space
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-28 - Rating: 5)
I had both my water heater and furnace serviced, and I couldn’t be more impressed with the work done. The technician was prompt, professional, and extremely knowledgeable. They took the time to explain everything they were doing and answered all my questions thoroughly.The team was highly responsive throughout the process and made sure to keep me updated every step of the way. They worked efficiently and left my house clean and tidy. It’s clear they take pride in their work and truly care about their customers.I’m very pleased with the service and would highly recommend this team to anyone in need of heating or plumbing maintenance. Great experience all around!

Review 2 (2024-09-24 - Rating: 5)
Tyson did a fantastic job! He replaced my rusted and leaking shower fixtures and a twisted pipe. I needed a lot of work ASAP. He was efficient and friendly. He gave me contacts for other people to replace the tiles, etc. Overall, it’s a great company. I’d recommend booking an appointment with them!!

Review 3 (2025-01-02 - Rating: 5)
I had a great experience with Jim Needham plumbing. I had an emergency issue arise on NYE and had to shut off my water to the house but also only had a small window of availability in the afternoon. After another company didnt stick to their arrival window, I called Jim Needham and they had a tech out within 90 minutes with no service fee. The tech, Mario, was professional, friendly, and knowledge. He fixed my issue efficiently and at a reasonable price. Will be using Jim Needham again!

Review 4 (2024-12-30 - Rating: 5)
Doug Hammond was great. He knew I just wanted an anode rod replacement and flush and even if I would have been smart to replace everything, he didn’t push me. He presented me with options and then did the work requested. He was friendly and knowledgeable and I appreciate his help.

Review 5 (2024-11-28 - Rating: 5)
Nolan did a great job - extremely respectful. I have had some really bad experiences with service people in the past and he was a stand up guy! I’ll definitely be calling him for my plumbing needs in the future.

Review 6 (2024-12-18 - Rating: 5)
I highly recommend Jim Needham plumbing and their tech Mario! My first phone call with Rose put me at ease I was choosing the right company for me. She was very helpful and kind! I was sent a text first thing this morning with a picture of the tech and a small Bio about the tech. I appreciated this for safety reasons! Mario was very informative and went above and beyond! He showed me with parts and tools he uses and explained what he was doing the whole time! He was very personable and polite! I would highly recommend Jim Needham and his tech Mario!!!

Review 7 (2024-11-19 - Rating: 5)
This company was recommended by neighbors and did not disappoint. The tech arrived on time and were clean and efficient in his work. I appreciated the clear explanations of the work to be performed and the estimate process. Also got a small senior discount that was helpful and unthought the price was fair. The text telling me the arrival time and giving me a picture and name for their tech was a great feature considering I don’t like to let anyone into my home. I liked that aspect of the relationship with Jim Needham. Quick response time - next day service for me. Very satisfactory experience.

Review 8 (2024-12-25 - Rating: 5)
Unbelievably satisfied with Marios service and the companys ability to help us with same day service and repair on a Sunday. Mario was very professional, personable, friendly, knowledgeable and worked quickly to diagnose and quote out pricing and budget friendly options. Most of all he did not try to be a salesman and up sell me on expensive unnecessary repairs. He was honest and came at the situation and repair as if he was in your shoes with your budget. As new home owners this was definitely our biggest first challenge and definitely a scary one at that. I mean plumbing always is but Mario Smith definitely helped ease our minds and soften the financial blow. He did 3 different repairs at a reasonable price that easily could have been alot more. Mario even made sure to add my military discount to help with the cost. Mario also followed up with me the next day to be sure everything was working like it should. Jims definitely has a solid employee with Mario. We will definitely work with Jims moving forward with all plumbing needs as long as Mario is our plumber! Thanks again for great service!

Review 9 (2025-01-06 - Rating: 5)
My technician, Tyler, was incredibly helpful. It seemed that he took extra time to diagnose my system to figure out the problem and gave some good advice to make sure it keeps running smoothly. Finally, Jim Needham was able to get a tech to me within 1.5 days of me calling them and they were half the price of everyone else I called! I will definitely be using them in the future.

Review 10 (2025-01-06 - Rating: 5)
Tony is the best plumber on the planet ! He is on time and is ready to work upon arrival. He checks the situation and is ready to discuss a plan. He explains things in an understanding way and answers all questions. He has fixed plumbing problems for us before so expertly. He is neat and cleans up the area and youd think he wasnt even there. He is very kind and thoughtful. Even the dog loves him. Always ask for Tony if you need household problems resolved or installed or evaluated. Thanks Tony !

Review 11 (2024-12-08 - Rating: 5)
I wanted to improve the indoor air quality in our home and reduce the static electricity that was constantly shocking us (even our golden retriever!). We decided to try a steam humidifier to integrate with our furnace. Daniel B. and Brian came out to install it, and I couldn’t be happier with the experience.They were knowledgeable, efficient, and took the time to answer all my questions. They even showed me how to adjust the manual settings based on the outside temperature for optimal performance. Our air quality has noticeably improved, and the static is gone!Highly recommend Jim Needham Plumbing and Cooling, especially if you get to work with Daniel B. and Brian. Great service and fantastic results!

Review 12 (2024-09-01 - Rating: 5)
This was one of the those times when something unexpected happened on both sides of this experience. Our hot water heater went out unexpectedly and the service Jim and Dan provided, was equally unexpected, in a good way. They were timely, professional and explained everything in detail. They replaced our unit, got us set up with a membership and even gave us my military discount. To put it bluntly, “These guys are good!” Thank you Tim and Dan for taking a bad day and making it a better one.

Review 13 (2025-01-08 - Rating: 5)
I would definitely recommend calling Jim Needham. Speaking to the dispatcher to the interaction we had with Mario and Jim everything was handled professionally and quickly. No one ever wants to call about having plumbing issues but they were very responsive and more than communicative. Thank you for the work you did Mario and Jim!

Review 14 (2024-12-27 - Rating: 5)
5 stars for Needham and a big shout out to Mario! We had a leak in our water heater come to a head this morning, and Mario was on the job within just about an hour of calling. He gave thorough explanations of diagnoses, several solutions, and was very knowledgeable. I could tell he cared about giving us the results we want. Next time I’m definitely calling Needham!Edited to add: Well, I ended up calling Needham again a few weeks later for an unrelated issue. Tony came out in no time and was excellent in explaining things to me in terms I can understand and was very knowledgeable! He got right to work and did his job promptly. Christmas week isn’t complete without needing a plumber at the last minute and Needham delivers! Thank you, Tony!

Review 15 (2024-08-09 - Rating: 5)
Jerid did an amazing job replacing our shower valve upstairs, installed a shut off valve and corrected the pipe that feeds into our fridge! He was prompt, knowledgeable, efficient and provided alternatives on other recommended upgrades in our house! My wife and I will definitely be calling him back for future repairs of our downstairs bathroom/sink.Thank you for your help my good sir!

Review 16 (2024-12-09 - Rating: 5)
These guys are great! Showed up very quickly after our plumbing emergency with a flooded crawlspace and broken hot water tank. Stayed until two in the morning to get the job done so we could have hot water in the next day with no downtime. Can’t recommend them highly enough. They also offer interest free financing for 12 months!!! Super responsive and great communicators

Review 17 (2024-12-28 - Rating: 5)
Had a clogged toilet that I couldnt fix after days of plunging and chemical treatment. I called Jim Needham at 8 am on a Saturday. The technician was here by 8:30 and was out the door by 8:45 for an extremely reasonable price. Nice, pleasant, professional guy. I recommend this company wholeheartedly.

Review 18 (2024-12-14 - Rating: 5)
I had an excellent experience with Jim Needham Plumbing today. Ricardo replaced my main shutoff valve and installed a pressure regulating valve. Ian spent a ton of time with me doing a sewer scope and informing me of all my options on my sewer line replacement. And Dave inspected my furnace/A/C and informed me of different paths I could take to get everything running smoothly. All of them were incredibly nice and informative. I never felt rushed or pressured. Most importantly, as a female homeowner, I was never uncomfortable or felt I was being taken advantage of. Are they the cheapest? Definitely not. But for me, quality is what matters and these guys stand behind their work. I would not hesitate to recommend them!

Review 19 (2024-08-26 - Rating: 5)
I smelled gas upon entering my house & immediately called Jim Needham heating to inspect my kitchen for the leak. Dan Cahalan from Jim Needham was dispatched and was in my house within 1 hour of my phone call. Dan immediately diagnosed the problem as a broken electrolux range knob that was not shutting gas off properly. He substituted another electrolux range knob and the gas leak problem was eliminated. Dans knowledge was outstanding, he was extremely courteous and there was minimal charge for the service call. I highly highly recommend Jim Needham Heating & Plumbing for any service you may require and I will think of this company immediately in the future for any of my hom repair needs.

Review 20 (2024-12-26 - Rating: 5)
Jim Colvin was great. Arrived quickly for same day appointment, was very nice and funny, and quickly solved the issue with our kitchen sink being clogged. Up front about pricing, and they have 30 day guarantee on their work. First time going with them, and would again.

Review 21 (2024-12-31 - Rating: 5)
Once again the tech and the people we dealt with were great. We had several different techs as we replaced the furnace, A/C, and water heater. All of the techs were nice, t careful Not to bump any walls etc, worked diligently and overall did a great job. Very pleased with this company and the employees we dealt with.

Review 22 (2024-06-19 - Rating: 5)
Anthony was very pleasant to work with. He assessed the issue of the pressure valve and two hose bib replacements very well and gave me different options to select. Overall, I’m pleased with his work and work ethics.

Review 23 (2024-11-29 - Rating: 5)
We had a furnace issue, Daniel came out promptly to resolve our issue and get our house heated back up! We are extremely grateful for the quick servicing, reasonable pricing & respectful experience we had with Jim Needham company! Honest company who has earned our trust. We highly recommend. A+

Review 24 (2024-12-11 - Rating: 5)
Isiah at Jim Needham was very professional, knowledgeable, and personable. He showed up exactly when he said he would. I thought I needed a new kitchen faucet that was leaking but it was only needing reconnection of some compression fittings. He got it done for $50. In and out. Awesome company using great technology for customer service and great employees! Glad I used them. Chris - Castle Rock CO

Review 25 (2024-12-09 - Rating: 5)
Fantastic service for a new gas water heater installation. Tyson was very professional, fast and had a great overall attitude. They offer guarantee to beat any competitor’s price by $100…which they honored. It’s so nice to go with a local company, who stands by their word and offers a great product. I will definitely use them again.

Review 26 (2024-08-29 - Rating: 5)
I recently had the pleasure of working with Jim and Tony, and I cannot commend them enough for their professionalism and expertise. From the moment they entered my home, they took the time to explain exactly what they were looking for and walked me through the entire process. Their clear communication made me feel comfortable and informed every step of the way.Not only did they address my issue effectively, but they also ensured that I understood the payment process thoroughly. Their attention to detail and commitment to customer satisfaction truly set them apart.I highly recommend Jim and Tony for anyone seeking reliable and knowledgeable service. Thank you for making this experience a positive one!

Review 27 (2024-11-28 - Rating: 5)
Alex and Caleb are PHENOMENAL to work with. They were communicative, prompt, kind and worked very hard on a tough project for me. They identified and solved a tough problem in a house I bought that was flipped. Ashley, Tori, and Sabrina are wonderful, too. I’ve never worked with a home services company that communicates better or is more time-sensitive. They even offered to drop off space heaters for me so my house would be warm while I waited briefly on a solution. THANK YOU!

Review 28 (2024-12-03 - Rating: 5)
Mario was fantastic. We couldnt have a dishwasher installed by Appliance Factory due to a plumbing issue. Mario was dispatched right away, analyzed the problem in detail, explained it thoroughly. Although he was called out for this issue, I mentioned our water pressure is too high, he tried to adjust the pressure w/o repairs but it was so damaged that it required more work. I appreciate his flexibility in expanding his work load to ensure that our issues were resolved. I appreciate being presented with multiple payment options and insight so I can make the best decision for us. Thanks again for being a kind, caring and thorough technician! 12/3/24 Alexandra B.

Review 29 (2024-12-30 - Rating: 5)
Mario was superb. He is knowledgeable, courteous, thorough, efficient, and diligent. He did a fantastic job for me. It was a great experience working with him. I will use him for any future plumbing issue.

Review 30 (2024-12-31 - Rating: 5)
Ricardo Lepe did a great job plumbing my home for a new refrigerator with a water dispenser. He also capped off a gas line to create more space in the kitchen for me. Ricardo was very friendly, polite, and did a professional job. I am very satisfied with the results.

Review 31 (2024-11-09 - Rating: 5)
Ricardo was kind, professional, honest and knowledgeable! I couldn’t believe when I reached out this morning with a non-urgent service request and they were able to send him right away and I didn’t have to pay extra for a weekend visit. Free estimate and straightforward quote before any work was done. Price was affordable! Ricardo at Jim Needham will be my go-to from now on! Thank you so much!

Review 32 (2025-01-03 - Rating: 5)
Bryan and Isaiah from Jim Needham were amazing! The took great care and explained everything going on in detail, in a way that made sense to me. I will definitely call them again, But hope that I don’t have to. 😀

Review 33 (2024-12-18 - Rating: 5)
Ricardo was so professional and helpful. He explained every step of the process. He was quick and clean. A terrific job! Thank you so much!

Review 34 (2024-11-19 - Rating: 5)
Ricardo was so amazing during our stressful time. He walked us every step of the way with decisions of what we could do. Hes a very intelligent professional plumber and was able to answer the questions we had. I highly recommend Ricardo with Jim Needham heating cooling plumbing and drain. This company is very reasonable with their prices and does not gouge. Im so grateful for finding this company.

Review 35 (2024-12-29 - Rating: 5)
Imagine, if you will, a man who embodies the quiet strength and steady hands of a true craftsman. That man is Tyson from Jim Needham Plumbing Services.When Tyson came back to rescue my garbage disposal from the depths of its despair, it wasn’t just a repair—it was an act of mastery. With the precision of a seasoned artisan, he worked thoughtfully, carefully, and with the kind of kindness that leaves you thinking, “This is how all work should be done.”Tyson approaches his craft as if every clogged pipe or broken appliance tells a story, and it’s his mission to bring it back to life. His attention to detail and unwavering dedication aren’t just impressive—they’re inspiring.If you’re searching for someone to trust with your plumbing needs, look no further. Tyson isn’t just a plumber; he’s a guardian of water and flow, a master of solutions, and a reminder that exceptional service still exists in this world. I recommend him without hesitation—your home will thank you.And so, as the pipes hum once more and the disposal spins anew, one thing becomes clear: Tyson is a man you can count on, and the world is a better place because of it.

Review 36 (2024-12-13 - Rating: 5)
Tyler, is all around AMAZING! Hes been at the house to do some minor work in the past. He leaves me with a smile on my face knowing the work has been accurately. Hes super friendly, communicates well and very professional.I definitely would have him do work at my house any time. Way to go, Tyler!!! Thank you again for your excellent work!!

Review 37 (2024-12-09 - Rating: 5)
So happy I found this plumbing company! Jim Colvin came out to my property to get the plumbing situation under control & he was very thorough & kind. First time I booked with him, we had to reschedule & he was so patient & understanding. He came back the next day & checked everything & did a very great job.

Review 38 (2024-11-02 - Rating: 5)
Tyson was wonderful! Fully explained what and why he did things when replacing our old water heater. Would highly recommend to anyone needing any sort of plumbing work!!!

Review 39 (2024-12-31 - Rating: 5)
I highly recommend this company for your home needs. They can come by almost immediately, are super helpful and knowledgeable. They work to find you the best solution and price for your situation. Mario was great, thank you!

Review 40 (2024-12-19 - Rating: 5)
Mario was excellent. Worked late hours (past 10pm!) to get our water heater back up and running before the holidays. He had to call in Castle Rock water utility to help and he managed them perfectly as well. He explained everything clearly and consulted with us on the choices we needed to make. Fantastic service!

Review 41 (2024-07-10 - Rating: 5)
Jerid showed up on time, gave us a fair estimate and completed the job faster than the speed of light. I was totally blown away at the quality of the work and his skill set. He problem solved and fixed everything with incredible efficiency. I highly recommend Jim Needham’s company and Jerid specifically for plumbing problems! I have been trying to find parts for a shower for over six months and Jerid came out and had it fixed on the same day before lunch! Amazing! The quarters he had to work in were extremely tight, but he had all the right tools for the job.

Review 42 (2024-12-02 - Rating: 5)
Jim Needham plumbing is outstanding. They truly stand by their work. They did an installation 2 years ago and now came out and fixed faulty valves couple times. Everytime they respond immediately, make an appointment and fix issues very competently. I highly recommend them, they are pleasure to work with!

Review 43 (2024-12-21 - Rating: 5)
I am so happy with the service provided today by Jim Colvin. If you have any problematic drains, he is your guy to clear them! He was so nice and very thorough in explaining what he needed to do and their pricing. I will definitely use this company for any future plumbing needs.

Review 44 (2024-12-26 - Rating: 5)
So impressed by this company! They sent out a technician to look at our whole house humidifier. Tyler was excellent. He took the time to explain the system, go over all of the components, and gave us details about future maintenance and filter changing. We will definitely be using them for our future hvac needs.

Review 45 (2024-11-06 - Rating: 5)
Dan and Nolan came out and serviced our water heater. Communication was great, and they were very thorough in addressing the issue. Both guys are super friendly and took the time to explain how everything works and why we were experiencing noises due to built up sentiment in the tank. They went above and beyond expectations!

Review 46 (2024-12-30 - Rating: 5)
Josiah did a great job installing a new ball valve in a very tight space at the incoming water line of our home. He replaced a 40+ year old leaky gate valve. Very professional, friendly and courteous!

Review 47 (2024-11-13 - Rating: 5)
We appreciate the support provided by Jim Needham Company to maintain our heating/air conditioning system. Their timely reminder calls are always welcome due our annual contract with them. Because of this arrangement we have our expensive , vital equipment running in top shape year round. Scheduling is a real strength at Needham. Great communication allows us to schedule around our busy lives. Todays serviceman, Tyler, was prompt, and courteous. Very professional in his work as he performed our annual furnace preventative maintenance with efficiency and focus. We were not charged for this service because it is covered by our contract. Very satisfied.J. O. Longmont, CO

Review 48 (2024-12-28 - Rating: 5)
RJ was super professional and did a great job. This is the second time we’ve used Jim Needham. As someone that owns a service business (Junk King) fast and reliable service is something I truly value. Cheers. David.

Review 49 (2024-11-22 - Rating: 5)
This company is everything you want when hiring for your home. Honest answers, excellent hospitality, the best service, and even better prices. We had Ross come to our home and he was so honest, helpful, and knowledgeable. I couldn’t be happier with our experience. If you are looking for the one company review that gives you the real feedback this is it! Hire them!

Review 50 (2024-12-09 - Rating: 5)
We had an issue with our water heater. Called at 8:00AM and had a tech at our place around 9:30. Isiah was both personable and professional. He did a thorough job explaining what needed to be done to bring our water heater up to code and went about getting it replaced. Highly recommend this company.

Review 51 (2024-11-26 - Rating: 5)
I recently had the pleasure of working with Jim Colvin again, and I can truly say he is nothing short of amazing! Having relied on his expertise several times through a previous company, I was thrilled to discover he had moved to a new one. As soon as I found out, I knew I had to follow him, and it was absolutely worth it.From start to finish, Jim exemplifies what it means to be a true professional in his field. He is quick and efficient, tackling tasks with impressive speed without compromising quality. What sets him apart even more is his transparency. Jim is always clear about what hes doing, the services he’s providing, and the charges associated with them. There are no hidden fees or unexpected surprises, which is a rare gem in today’s service industry.Its clear that this new company is truly blessed to have Jim as part of their team. His dedication to customer satisfaction shines through in every interaction, and I have no doubt he will continue to keep all their customers happy. If youre looking for reliable and honest service, do yourself a favor and reach out for Jim Colvin. You won’t be disappointed!

Review 52 (2024-10-07 - Rating: 5)
Josiah was incredible at getting my leak fixed efficiently and quickly. Fantastic customer service and came out right away when I found the issue. He was very thorough and patient in explaining the issues to me every step of the way. Highly recommend!

Review 53 (2024-10-14 - Rating: 5)
Fantastic work, very friendly, polite, professional, punctual. I submitted a request for a quote first thing Monday morning and within twenty minutes they called me to discuss the issue. Within a few hours they were at my house to give me a clear and understandable quote. A very stressful situation was resolved in less than two hours. Doug was great - Ill definitely be using Jim Needham again if I need plumbing services again the future!

Review 54 (2024-11-14 - Rating: 5)
We had a very great experience with this team. Zolie was very kind and super knowledgeable about our water pump issue. We were able to get our issue resolved. He gave us sound advice and now our water heat is remaining consistent.

Review 55 (2025-01-07 - Rating: 5)
I couldnt have asked for a better experience with both Isaiah and Tony. I thought I had a clogged drain, but Tony fixed my disposal which solved the drain situation. Isaiah went through multiple scenarios to try and replicate the issue with my water heater, and he was able to provide recommendations and possibilities for root cause and solutions. Havent had such great service with plumbers in the past, but I will be a customer going forward. THANK YOU BOTH!!!

Review 56 (2024-12-28 - Rating: 5)
The tech, Jerid, gave me alot of information. He was really helpful because I’ve only been in the house for 2 years and know nothing about the appliance. He was sincere, honest, and knowledgeable. I will definitely use this company again.

Review 57 (2024-12-16 - Rating: 4)
I was able to get an appointment the next day. Mario was very prompt. Explained things very clearly. Emailed the invoice along with pictures that he took along the repair process. He cleaned up after he was done. Very professional. Very happy with the service.

Review 58 (2024-08-24 - Rating: 5)
I had a fantastic experience with Jim Needham Company. The service was fantastic from start to finish. They responded and repaired our AC/Furnace in a timely manner and went above and beyond to ensure we understood every step of the process so that there were no surprises. Daniel our technician was very professional and courteous. He was understanding and pet friendly which is always an added bonus. We will definitely be utilizing their services moving forward should the need arise. They offered many reasonable financing options and were open to us comparing prices for a price match.

Review 59 (2024-12-27 - Rating: 4)
Dario replaced our water heater in a promptly matter on Christmas Eve! We werent expecting to replace it, we thought it was an easy maintenance or thermopile replacement, but do think this was overpriced. Dont get me wrong, he did a good job and quickly, but we should have gotten several quotes before agreeing to purchase one right of the bat.

Review 60 (2024-10-13 - Rating: 5)
Tony is the best service person I’ve had the chance to encounter! He is honest, fair, helpful and professional! He did a superb job and couldn’t have been kinder and more considerate! He even cleaned up after himself!!I appreciate the company for their same day service, too! Overall, I couldn’t have had a more positive experience!!!

Review 61 (2024-10-28 - Rating: 5)
Dan C From Jim Needham Heating Cooling Plumbing and Drain did a great job for me. He lined the homes walkway with a sheeting in order to protect the flooring and cleaned up after himself beautifully. He noticed a loose fitting in another area and tightened it even though it had nothing to do with the water heater he installed. Once he inspected the current water heater and listened to my concerns, he explained my options and then sent me the quote within minutes of our call. He finished his work in 3 hours and was very professional. Many thanks to Dan.

Review 62 (2024-09-09 - Rating: 5)
Ive used Jim Needham for several issues over a few years, and I have yet to have a bad experience. Each service member works hard, gets the job done quickly and efficiently, and is super friendly throughout the entire engagement. They always are happy to give tidbits of advice as well. The only issue for them is that they are so good at their jobs and so good at giving advice, that they are making it so that I am not going to need their assistance anymore sooner or later. :PSpecific things they have come out for:- Upstairs bathroom leak- Pressure issue with inflow- Main floor AC inspection- Water Heater inspection- Main floor Furnace inspection- Sump Pump installation

Review 63 (2024-11-19 - Rating: 5)
Service with a smile! I had my water heater flushed, and all questions were thoroughly answered. I wasnt having the best day and almost canceled even before that for a number of reasons, but Isaiah listened to my concerns and was very pleasant on top of that. It turned out that the entire process with my newer water heater (a couple years old, installed by Jim Needham) took about 15 minutes total from removing the exterior water heater closet panel, to the flush, to closing everything up again. I appreciated the service for some additional piece of mind for the winter ahead.

Review 64 (2024-11-14 - Rating: 5)
Awesome experience!! Ross did a great job!! He was extremely knowledgeable. He also introduced himself not only to us but me 2 and 4 year old grandchildren.Thanks for everything! Definitely will use them again!!

Review 65 (2024-08-16 - Rating: 5)
These guys are great! I had a backed up main drain in my house, and they were able to send Tony over within a few hours. He talked us through everything he was doing and was super friendly through all of it. They were even able to get a plumber, Ross, over to scope the drain the same day. Turns out the drain needs a major repair, which isnt ideal, but these guys really went above and beyond to find the problem, explain it to us, and describe the solutions. Theyll definitely be getting our business again in the future.

Review 66 (2024-11-28 - Rating: 5)
Ross Smith has been to our house twice now to clean out our main line. He is always professional and comprehensive and presents as many options as he possibly can. When Jim Colvin came by the first time for our initial cleaning he was also a gem. These guys are just so professional and reliable. We will most definitely be using this plumbing service again for future plumber needs. I think I have found my regular plumber for life!

Review 67 (2024-12-11 - Rating: 5)
Jim Needham was able to get a tech out same day. Daniel was awesome, knowledgeable and thorough. Great experience all around from when I called to schedule up through the service appointment. Highly recommend!!!

Review 68 (2024-09-22 - Rating: 5)
Ricardo L. checked out our water heater, water pressure, drinking water diagnosis and other issues we were having in our home. He was very detailed, patient and he explained everything we needed to make an educated decision. Excellent customer service. I highly recommend Ricardo because he has expert experience. Thank you Ricardo!! Ben also came out to check our utility room drains and was able to offer several quick fixes and educate us on where sewer smells come from and to try out different options. Very pleased with learning there are solutions. Thank you.

Review 69 (2024-11-08 - Rating: 5)
Jim did an absolutely phenomenal job. He was very thorough in assessing the issue (troubleshot) thoroughly as well walked me through the entire process. He also gave sage advice on preventative measures. I will surly be using this service for my routine annual preventative maintenance services. Thank you again Jim!

Review 70 (2024-11-12 - Rating: 5)
Jerid visited our home today to inspect a possible plumbing issue. He was very professional, courteous, and answered all of my questions in an easy-to-understand way. He was awesome and we will definitely be using Jim Needham again in the future!

Review 71 (2024-10-23 - Rating: 5)
Jim Colvin came out and was very knowledgeable, friendly, and honest. He took the time to explain my drainage issues and go over options. He was here within the hour of my request. Thanks, Jim! Ross also was incredibly helpful in explaining my options and walking me through some questions.

Review 72 (2025-01-08 - Rating: 5)
Josiahs work was awesome. He is extremely polite and a hard worker. We will ask for him again if we need plumbing work done!!!

Review 73 (2024-11-01 - Rating: 5)
Right off the bat Ill say this, Jim Needham is a great company, and damn lucky to have Doug Hammond for an employee!... They texted me every time when they were on the way (extremely convenient for me because I really needed the time to get my puppies situated before he got here)... Dougs customer service skills are off the charts!... He was respectful, understanding, empathetic, and very thorough! Overall GREAT GUY! ... I had a lot of questions and he answered every one... Bottom line is, Doug Hammond is a true professional in every sense of the word! Hes EXACTLY the type of person you want when you have a plumbing issue... In closing, Jim Needham has a lifetime customer in me because of Doug. If I have any other plumbing issues come up, Im calling Jim Needham again and SPECIFICALLY asking for Doug to come out... 110% satisfied with Doug, AND the entire Jim Needham experience!

Review 74 (2024-10-17 - Rating: 5)
I won’t go with another service - period! And, neither should you. Why would you when you can get a quote for free and hands down the best pricing around. Not to mention, the best and most empathetic technicians I have ever dealt with. I have never had this kind of immediate service, straight forward pricing and overall remarkable experience with what would generally be considered a real bummer. Frankly, I’m looking forward to my next plumbing issue as I know I won’t have to worry about getting screwed and I know that my best interests are being looked after. Thanks again, yall - damn good job!

Review 75 (2024-12-14 - Rating: 5)
Jim did a great job. He called ahead to let us know when he would arrive. He did some differential diagnosis and solved the problem. He reattached all the drains and cleaned up nicely. Friendly, prompt and effective service. Thanks Jim!

Review 76 (2024-10-31 - Rating: 5)
I was so impressed with Josiah from Jim Needham. He was presented with an extra bit of work and he was very positive whenever we spoke. I felt comfortable with him in my home.Thanks for our plumbing update.

Review 77 (2024-08-24 - Rating: 5)
Ive been researching for a multi company for my house for a few years. I saw them on BBB and google reviews. This is a great family company. Everyone that came into my home were professional, caring, and went through options for what I was looking to replace (24 yr old furnace and water heater). They went above and beyond for their services, you dont see that anymore. It was nice to get to know some of them on a short term visit for what I was needing. I will definitely call them again for more upgrades needed for my home in the future! :-)

Review 78 (2024-09-11 - Rating: 5)
Doug did a great job fixing our toilet. It was 35 years old and needed some new parts. He explained our options very well and did a great job replacing old and warn parts. Very happy with his service and communications. I will definately use Jim Needham again if I need work.

Review 79 (2024-12-30 - Rating: 5)
For rhe first time ever, I found an honest and ethical plumbing company who actually honors their super low advertised drain cleaning price... Jim Needham Plumbing Company sent a wonderful and hard-working man named Tony out to my rental property on a $53 or free Drain Cleaning advertised rate and they actually did it for $53. Thats never happened in the many years Ive had many renral properies with many drain issues. Other companies always get there and then getvthe ipad and upcharge extra for many things. Tony worked for over 2 hours to clear my drain and he was successful. But as an added bonus, he then sent his supervisor later in the day to scope my entire drain out to the street to described future issues that could occur. I am so impressed I will tell everybody about Jim Needham Plumbing Company and I have a special place in my heart for Tony because he worked diligently to clear my pipes and I was on a super budget. So the $53 or free is real. I will recommend Jim Needham to everyone including Google! Thank you Tony!BILL B in Aurora

Review 80 (2024-07-29 - Rating: 5)
I had a wonderful experience with this company. The service was very timely and they even came out on a Saturday to get me up and running again. Technician Ross Smith took the time to explain everything and go over and beyond to make sure I was satisfied. The crew was professional and did a good job cleaning up afterward. I am pleased with the results and service from Jim Needham!

Review 81 (2025-01-05 - Rating: 5)
I appreciate how Jim was very professional, kind ,and respectful. He also worked hard on making sure that I was able to save as much as money as possible. I will call him again when I need repairs.

Review 82 (2024-09-17 - Rating: 5)
This was our first experience with Jim Needham Plumbing and it was great. We noticed the drain in our laundry room was overflowing and called to get a tech out. The person who took our call was kind and provided all the information we needed. Our plumber, Jim Colvin, was able to come out same day. He was extremely kind, personable, and knowledgeable! Our drain is fully functional and we have a little more insight into what is happening beneath or house. Thank you, Jim!

Review 83 (2024-11-05 - Rating: 4)
Phil - the technician - was very friendly and kind. He pointed to what the cause of my drain problem but since he didnt do any clog draining, he didnt charge me. I had to to talk to my contractor on the plumbing issue and I will definitely use Jim Needham plumbing service for my future plumbing needs.Thanks Phil and Jim Needham, you are gaining a loyal customer now. And I will let my friends and neighbors know about your superior service.

Review 84 (2025-01-07 - Rating: 5)
Mario was excellent! Not only did he figure out and fix the issue in a timely manner, he was also very kind and easy to work with. Highly recommend!

Review 85 (2024-12-19 - Rating: 5)
Ricardo was excellent. He installed a new garbage disposal and even put up with my puppy barking at him. He was very polite and did his job efficiently. I would highly recommend him to friends and family.

Review 86 (2024-12-20 - Rating: 5)
Nolan was very professional and did a great job in solving my plumbing problem. He is very down to earth and still effective in his work. Id recommend him to anyone, anytime!!

Review 87 (2025-01-04 - Rating: 5)
Technician came within 2 hours of making an appointment. He was very nice & got our furnace up and running in a timely fashion.Thank you Alex!

Review 88 (2024-10-17 - Rating: 5)
We thought Ricardo was the best candidate for the job from the moment we met him. Hes quite knowledgeable. Business minded, exceedingly pleasant, and answered all of my questions. I will absolutely use this company for future needs. Thank you again for everything.

Review 89 (2024-09-23 - Rating: 5)
Tony came in my house explained how the process worked. He put down rugs/pads and started clearing my sewer main. He explained as he went along clearing my line. After he was done we done a thorough flushing of my sewer. No issues. He explained what he found and what needed to be done in the future. Tony was very professional and experienced in his job. When I need a dependable service again I will call his company

Review 90 (2024-08-15 - Rating: 5)
Top rated service and knowledge of all things plumbing. Jim Needham Pluming is a company you can trust into your home to give you the straight truth and walk you through the options to fix an issue or prevent the next one. Josiah did an amazing job communicating to us the issue and multiple ways to address. Highly recommend for all your plumbing needs!

Review 91 (2024-11-19 - Rating: 5)
Tyler was great to work with, very professional and knowledgeable, friendly phone call with estimate and completion, just wish I knew this company before I moved.Thanks Tyler for all your help, and also would recommend Jim Needham Heating Cooling Plumbing, Tyler to everyone, simple as that.Danny/Construction Management.

Review 92 (2024-12-02 - Rating: 5)
Mario did a great job, very knowledgeable and friendly. The company sent him out quickly and I had someone at our house within an hour or less of me reaching out. Woll definitely use again.

Review 93 (2024-11-27 - Rating: 5)
Mario was back to repair the leak causing excess ground water. He saved the day again! He was able to coordinate with the dig crew to make sure everything finshed today. Great job Mario! (TUESDAY)Mario is amazing! He was thorough with his inspection of a water leak that was coming from the sump pump drain. After ensuring the leak was not coming from within the home, he worked on determining where the ground water would be coming from for the sump pump to be working so hard. He even spoke to the foundation company (that had busted it last year) helping me get them to at least work with me to verify their work was done properly. I am eternally grateful! (SUNDAY)

Review 94 (2024-10-12 - Rating: 5)
Super friendly , Mario and Zolie were great. I asked a million questions and they answered everything graciously. Pricing was fair and workmanship was top notch. Wouldn’t hesitate to call them again for any plumbing issues !

Review 95 (2024-12-19 - Rating: 5)
Weve used Jim Needham for all of our plumbing and HVAC needs for quite some time. Had a whole house tune up so to speak today and David, Nolan, and Ian were all wonderful. Professional, punctual, and kind! Couldnt ask for more!

Review 96 (2025-01-07 - Rating: 5)
My first experience with this company . I called around 11 in the morning and was able to have Tyler at my unit by two.Very pleasant , professional, explained everything so I could understand it and fixed the problem. I could not have asked for more.

Review 97 (2024-11-17 - Rating: 5)
Weve had 2 visits from Ben, and as much as nobody enjoys calling in plumbers, he has honestly made the whole process both easy and - amazingly - almost enjoyable!I know that sounds nuts, but its such a difference to have an expert who is relatable, doesnt talk in insider mumbo-jumbo terms, makes a point of explaining every step to ensure we know what to expect, and potential costs involved. This kind of transparency is so rare in any profession, and thats one of the reasons well keep using Jim Needham for as long as wonky old houses have plumbing problems!Oh, and the TV ads made me wonder if that friendly older fellow was an actor, or if there really is a Jim Needham - and it turns out hes real. Nice one, Jim!

Review 98 (2024-10-21 - Rating: 5)
Ross at Jim Needham was great! He arrived on time and gave me an honest and thorough evaluation of my options with a sewer line problem where i was unsure about proceeding with expensive work suggested by another company. He saved me from making a costly mistake. I trust this company and will usw them for future work.

Review 99 (2024-11-06 - Rating: 5)
Ross was wonderful to work with. He explained everything he was doing andshowed me on the camera what we were looking at as far as repairs go within the pipes. He was so pleasant to work with and thoroughly demonstrated his knowledge of plumbing and related issues.Very personable.Thank you, Ross!

Review 100 (2024-11-24 - Rating: 5)
Contacted via email around 1:30pm and a lovely woman named Rose called and set me up with an appointment that same day. The two technicians RJ and Ian showed up a few hours later to take a look at our toilet. They were clear about their pricing and kept me informed with every step.

Review 101 (2024-11-17 - Rating: 5)
Jim Colvin was very knowledgeable, efficient and respectful of my home. Would definitely recommend him.Unrelated-Customer service was a little snarky the day of service. I was told I would be provided a photo of the technician coming to my home. I really appreciate this for safety reasons. I was not provided a photo and when I requested one was told they didnt have one for this technician and were working on it.

Review 102 (2024-10-26 - Rating: 5)
Jim Needam was recommended to me by my neighbors and and am so glad I reached out.We had major plumbing issues and Ricardo L responded quickly and figured things out for us.He was very knowledgeable and professional, very easy to work with and he answered all our questions.Thank you for helping and I look forward to having Ricardo do future work for me.

Review 103 (2024-09-04 - Rating: 5)
We cannot recommend Zolie, and his apprentice Mario, enough! They have done several plumbing projects in our home in the last month or so and in addition to doing exemplary work, have 1) been professional and courteous, 2) been on time, 3) communicated effectively and promptly and 4) creatively problem solved to accommodate our specific needs. While slightly more expensive than the other bids we received for the initial work they did, we are so glad we went with them. Thank you both for all of your support during our home renovation and we look forward to working with you again on the next project!

Review 104 (2024-11-05 - Rating: 5)
I had just moved into my new home a few days ago and its a mess. Ricardo was very thorough and made sure I understand all the things that needed to be fixed. I appreciate the different payment options. Hoping to work with him once the previous owner removes all the stuff from under the house.Thank you

Review 105 (2024-09-23 - Rating: 5)
Tony was such a nice, funny and professional plumber! He walked me through every step and what the issues and outcomes may be. 5 stars all around, I couldn’t speak more highly of him! Plus…..he fixed my draining issue and everything is running smoothly!

Review 106 (2024-10-29 - Rating: 5)
Daniel T and his sidekick (also Daniel) did a great job. Very professional, respectful and very detailed explaining all options prior to performing any work to thoroughly understand what he would be doing and the potential options regarding the status of our equipment. I would highly recommending requesting Daniel T for your service needs. Job well done!

Review 107 (2024-10-19 - Rating: 5)
Ricardo did a great job. explained the issue and offered several options. he endured my questions and was very polite and helpful. I am no plumber but the quality of the work looks top notch. would recommend.

Review 108 (2024-11-13 - Rating: 5)
Ian and RJ did a fabulous job today! They got here, quickly fixed my plumbing problem, cleaned up, and we’re done! They were friendly and answered all my questions and gave me suggestions on keeping the line clear. I recommended these guys and would gladly have them come back with other plumbing problems. Thank you!

Review 109 (2024-09-06 - Rating: 5)
Were so happy we called! They were out within hours, Tony was honest, respectful and beyond helpful. The fear of calling plumbers has definitely changed! Would recommend this company and Tony to anyone seeking a reliable and professional plumber that understand the world were living in and arent just looking to get paid.

Review 110 (2024-11-17 - Rating: 5)
We have had great experiences with Jim Needham from duct work, sewer scooping, plumbing, and gas lines. Most recently, Darion came out after Xcel turned our gas off for a leak. He spent a long time answering our questions, explaining his findings and recommendations, and working with us to understand every step. We ended up finding multiple leaks along the line, and he repiped our house, replacing 70 year old lines. So far so good on our end. We appreciate his patience, courteousness, and quality work.

Review 111 (2024-07-28 - Rating: 5)
I had a great experience. I needed a lot of work done in my new condo and Isaiah and Ricardo did a wonderful job. We were met with several challenges due to other issues in the building, but they handled it with such patience and kindness. I love when a professional will take the time to show me whats going on and explain how these processes work in a way that is inviting and they did that. Would definitely use this companys service again.

Review 112 (2024-10-24 - Rating: 5)
Ricardo was excellent. Came out for a free inspection and caught a few things that he was able to take care of while he was there. Super knowledgable and gave us our options without being pushy. Will definitely be reaching out to him for future work.

Review 113 (2024-12-02 - Rating: 5)
Nolan was knowledgeable, skilled, and arrived quickly. He has the perfect demeanor for working with people who are stressed and need reassurance. Hes personable, respectful and polite. I wont hesitate to call him again if I need plumbing help.

Review 114 (2024-10-31 - Rating: 5)
Ive used these guys twice for service and they have done a great job. Very professional, clean, and friendly. Riccardo explained everything thoroughly and gave me some tips as a first-time homeowner. I definitely recommend!

Review 115 (2024-10-29 - Rating: 5)
Josiah came by to fix a leaky pipe, we talked, he showed me the problem and what it would take to fix it. He gave me a reasonable estimate and i was so impressed i joined the VIP club and got a bunch of free service’s. The work was done quickly and professionally so I HIGHLY RECCOMMEND Jim Needham for any of your plumbing, heating, cooling, or electric services. BTW, this is my second repair with the Jim Needham team and i will continue to do so in the future, YOU SHOULD TOO !Tim Healy

Review 116 (2024-12-17 - Rating: 5)
We just used Jim Needham Heating Cooling and Plumbing to fix an emergency leak on our copper water system. From first contact with the night operator to dispatching, Darion, a highly qualified and experienced plumber, they were timely and very professional. Appointments were easy to schedule and on time. We had Darion install a water treatment system to hopefully eliminate future leaks due to corrosion from our hard water.I highly recommend them.

Review 117 (2024-09-22 - Rating: 5)
When I called Jim Needham, I got a quick and friendly response. Nolan was at my house within the hour and it wasn’t even an emergency. He fixed what I needed and let me wait on future repairs. So very thoughtful, professional and experienced. I will be calling back for my plumbing needs.

Review 118 (2024-09-16 - Rating: 5)
I had an amazing experience! Jerid was great and walked us through everything. We were able to repair our plumbing issue within 24 hours of the leak occurring. I would highly recommend asking for Jerid also. We will be sure to ask for him directly in the future since we had such a good and easy experience.

Review 119 (2024-12-19 - Rating: 5)
Jim C. was great! He explained everything clearly, worked efficiently, and quickly cleaned my drains. I’m very satisfied with his service and highly recommend him!

Review 120 (2024-08-19 - Rating: 5)
Great service! Fast and friendly. Took time to explain the problem and all options for repair/replacement.Update: Nolan had to return to my home the very next day for a different issue. He was just as kind and patient as day 1!

Review 121 (2024-10-28 - Rating: 5)
Doug was professional, informative, and efficient. I am very pleased with the work he completed and appreciate that Jim Needham proactively reached out to me to have my water heater flushed. I would highly recommend his company’s services.

Review 122 (2024-08-23 - Rating: 5)
To begin with we needed an immediate fixing with plumbing and out of all the calls that we made this company stood out and the technician who was a godsend arrived in less an an hour notice to repair the matter in question.Knowledgeable and admirable he was, did a commendable job with it! They won’t tell us the price quote on the phone instead they had a look and described the situation and offered us various options to choose from! He wasn’t forthcoming with his opinions however direct with available choices. Other than the desired issue he offered to look into the sink related problem and offered to fix it out of courtesy.I would recommend this company and this person for any further related matters when and if arises. Thank you for helping us today!

Review 123 (2024-09-13 - Rating: 5)
10 outta 10 Would Highly Recommend!! My main line backed up first thing last Saturday morning. Mr. Jim was the only plumber that was able to come out and help. What should have been a quick fix turned into an all day project due to an older house and pipes. I am so grateful to Mr. Jim and his team member that worked all day on getting everything fixed and back to normal. Thank you so much for your dedication and hard work!!

Review 124 (2024-07-31 - Rating: 5)
Ricky was very helpful while helping me figure out the proper faucet to install with my current valve. He was knowledgeable and friendly. Then we chatted about future water heater needs and he made me realize that we have our work cut out for us when we need to replace it! But he provided good ideas as to how we could do it. (Luckily that’s a problem 7 ish years from now). But I appreciated his foresight on something I wasn’t even considering. He just cared about all aspects of my homes plumbing. Not just my faucets. And that two cents goes a long way. It’s exactly what homeowners need in order to take care of their home properly.

Review 125 (2024-11-12 - Rating: 5)
I really appreciate these two technicians David and Kyle! They were so helpful and informative which we found important for us to make the most effective decision! They were nice and friendly but most of all very respectful. I would love to see more of this kind of customer service in today’s world! Thank you!!

Review 126 (2024-12-18 - Rating: 5)
Tony was pleasant, professional, did such a wonderful job. I am so grateful.Relieved, knowing after moving, I have a great, reliable, plumber and plumbing company.Thank you so very much.

Review 127 (2024-11-25 - Rating: 5)
Tyler listened to our issues with our current equipment, quickly asserted practical and efficient solutions and followed through with effective fixes. Couldnt be more pleased and will rely on this companys help in the future. We highly recommend the same.

Review 128 (2024-11-15 - Rating: 5)
Ricky did a fabulous job changing out the valves into showers so they would rotate rather than the push/pull kind. He was very professional and kind, and very knowledgeable. I would absolutely hire this company again for any plumbing needs.

Review 129 (2024-11-21 - Rating: 5)
Thank you so much for sending Jerid to my home. He was very kind, patient and knowledgable. I will definitely call again when I need more plumbing issues fixed soon. Thank you again and have a great day! He deserves 10 stars ten out of 10 if possible.

Review 130 (2024-09-22 - Rating: 5)
Very professional, efficient, and thorough. I cannot thank the two techs that came out, on a Saturday none the less, on short notice to fix my clogged sink that was leaking water due to the clog. Will highly recommend to anyone who needs a plumber!

Review 131 (2024-08-22 - Rating: 5)
I found Jim Needham a year ago for an HVAC check and I can’t say enough good things about this company and their employees. They’re professional, thorough and fair priced, their employees are very skilled and knowledgeable. I recently had Josiah out for a plumbing fix that he handled easily and professionally. I highly recommend this Company!

Review 132 (2024-11-09 - Rating: 5)
Ian and RJ came by today to clean out a drain. They were incredibly knowledgeable and very kind. I would highly recommend them! They are a great asset to your company

Review 133 (2024-11-12 - Rating: 5)
Service was great. They came out the same day and had me up and running in 30-45 minutes. Phil was very knowledgeable and explained what was wrong and how to prevent it from occurring again. I will definitely be calling them again if the need arises. I highly recommend!

Review 134 (2024-08-28 - Rating: 5)
Isaiah was so friendly and knowledgeable. He replaced one of our outdoor hosebibs and also advised on our water heaters that were having issues, explaining how the system should have been set up and how to remedy it. Dylan was also on the trip and they were both so kind to my inquisitive preschooler who chatted with them the whole time.Seemed a little on the pricey side, but I didnt receive any other quotes. I would absolutely trust them with any other project.

Review 135 (2024-12-10 - Rating: 5)
Both Jim Colvin and his supervisor,Ross, did a fantastic job. They identified the problem quickly and repaired the broken pipe without any major difficulties. They explained ways that we could minimize future issues with the drain. Both were very professional!

Review 136 (2024-11-06 - Rating: 5)
Justan and Nolan were incredible. They clearly explained what was needed and completed the job in no time. They were very professional, genuinely helpful, and caring (funny too!). I wish I could give them 10 stars. Look no further.

Review 137 (2024-11-11 - Rating: 5)
Doug was very friendly, informative and professional. He explained everything before he started and was able to complete the job quickly and at the highest quality. I would definitely recommend Doug and Jim Needham Plumbing to anyone!

Review 138 (2024-12-10 - Rating: 5)
I called on a Monday night and they sent Tony over the very next morning. He was excellent and cleared the drain that my 25 foot snake wasnt able to do. Despite it being a difficult clog, he took the time to do the job right and gave me more info on whats going on with our draining system.

Review 139 (2024-07-22 - Rating: 5)
Best experience Ive ever had with a plumbing service. I called for service on a Sunday afternoon and actually got a human answering the phone with an appointment for 1st thing Monday morning (non-emergency). Nolan came out on time, extremely friendly and professional. He provided several options so I could choose the best solution and price point, completed the job quickly, tested everything 3 times, explained my warranty, and cleaned up completely. I couldnt be more satisfied.

Review 140 (2024-12-29 - Rating: 5)
Fast service, super professional, good pricing and upfront about what everything cost before we began. I dont want plumbing problems, but if I have more, Im calling Jim Needham!

Review 141 (2024-11-14 - Rating: 5)
Dave was great! He came and was patient with me and all my questions. He gave me an excellent education on my furnace. I signed up for the Jim Needham member ship for hvac and plumbing help.

Review 142 (2024-07-31 - Rating: 5)
Had 2 heating/air conditioning units installed and am very happy and satisfied with the equipment as well as the installation. All employees I encountered were very professional, helpful and patient with me asking lots of questions. I do not think Jim Needham Company is the cheapest, however I care more about 1) the product quality, 2) the people I have to deal with and 3) after all is said and done, do I feel like I got what I paid for. This company gets a thumbs up on all 3 for me.

Review 143 (2024-09-09 - Rating: 5)
This company is so easy to work with! I had a leaky gas valve leading into my stove. Dan Cahalan, the tech, came out the next day, quoted a fair price, and repaired the issue quickly and efficiently. He was super knowledgeable and provided amazing service. Thank you!

Review 144 (2024-11-22 - Rating: 5)
I’m so impressed with Jim Needham Plumbing & Heating! They sent Jerid B. To service my tankless water heater. He was professional, respectful and helpful with any questions I had. Thank you for the quality work!

Review 145 (2024-10-24 - Rating: 5)
Josiah did an excellent job. His task was difficult at best due to age but he persevered through rusted bolts and tight spaces. As a senior who worked in maintenance for 35 years his skill set was impressive. His demeanor was supoerb and was a delight to have done this work for me. This young man is a true Gem.

Review 146 (2024-11-13 - Rating: 5)
Doug did a great job today! In fact, the service from the moment I made the first phone call to set up the appointment has been outstanding! I highly recommend Jim Needham Plumbing!!!

Review 147 (2024-11-05 - Rating: 5)
This is the second time weve used Jim Needham, this time for furnace issues, i got the same exceptional service from their Tech Daniel as i did from Isiah who replaced our water heater. I will never go anywhere else, i dont know who the hiring manager is but kudos to you also!!! Great job , great service, and superb quality products. Thanks Daniel!Thank you again!!

Review 148 (2024-10-20 - Rating: 5)
Ricardo, Ross, & Phil were all very professional & respectful toward everyone in my family including our pets! The work they did was excellent and efficient. Everything was explained to me before they started the work and after the work was completed. I’m very satisfied! Thank you to Ricardo Lepe, Ross Smith, & Phil Rivera!

Review 149 (2024-07-21 - Rating: 5)
I first booked an appointment with Jim Needham Plumbing through NextDoor and Thumbtack. I hadnt heard from my technician a few hours before the appointment, so I called their office. Apparently they hadnt been contacted by Thumbtack at all. The lady on the phone was so helpful and apologetic even though it wasnt their fault. I was able to get an appointment the same day, which is practically unheard of! Tyson arrived right on time and was very professional. The leaky pipe in the wall between first floor and basement was not an easy fix, but he did it. The price was good, especially considering all the work Tyson did, and I even got a Senior discount! I would highly recommend Jim Needham Heating Cooling Plumbing and Drain. I would not, however, recommend going through Thumbtack.

Review 150 (2024-08-06 - Rating: 5)
Had an expansion tank leak and within less than 24 Jim Needham Company had come out and diagnosed and fixed the problem. My tech Doug was an absolute pleasure to work with and explained throughly what was wrong and what he needed to do to fix the issue. Would definitely recommend this company to others and would definitely use again.

Review 151 (2024-11-21 - Rating: 5)
Our technician Isaiah was knowledgeable and efficient. He did an excellent job and gave us some helpful additional tips to keep our water heater in good condition.

Review 152 (2024-12-05 - Rating: 5)
I was very pleased with the work Ricky Iberra did on our plumbing and the replacement of our disposal today. I called their after hours number on Thanksgiving evening, and Ricky arrived promptly the next morning. Thank you Ricky! You were a lifesaver!

Review 153 (2024-07-31 - Rating: 5)
Anthony assessed our plumbing issue and gave us multiple options of varying prices. He then told us that if it were him, he’d go with the lowest priced option, which he had every confidence would work. It was nice not to feel like we were being persuaded to choose a more expensive option. We also appreciated how easy it was to schedule him coming out to our house!

Review 154 (2024-12-02 - Rating: 5)
Zolie was a very polite young man.Clean uniform.He took unit completely apart and checked every part. Put all parts through diagnostics found the problem and replaced it.So now well have a water heater that works like it should. Also left work area very clean. Highly recommend him!

Review 155 (2024-07-25 - Rating: 5)
Had my hot water heater die and needed a new install. Zolie came out and did a great job. He was very professional and ensured I understood all of the nuances to the job. I also had a leaky faucet outside that he was able to take care. He walked me through all of the options for the work and we settled on one that worked for both of us. He did an excellent job with the work and as an engineer, it was definitely up to my standards. Quality work done correctly is what you need with something like a hot water heater and he did it perfectly. Couldnt ask for more.

Review 156 (2024-12-24 - Rating: 5)
The entire team at Jim Needham was kind and helpful. Doug was thorough and efficient, and I’m so happy he found and solved the problem quickly! I HIGHLY recommend them!

Review 157 (2024-11-21 - Rating: 5)
Ricky was great. He worked late to diagnose our hot water heater problems. He was very courteous and knowledgeable and provided many different options to resolve our problem.

Review 158 (2024-10-17 - Rating: 5)
Jim Needham was great! Jerid was our tech today. He did a great job with the quote and truly listened to our needs. He walked us through every step of the way and came back with competitive pricing. The day of the install, no matter what kinks were thrown his way by the job, Jerid was amazing and professional. The system is up and running smoothly! He even gave me a tip about a discount for another job I needed done around the house that his company is running. I liked Jerid so much I am having Jim Needham back out tomorrow for another job!

Review 159 (2024-07-15 - Rating: 5)
Nolan has been a pleasure to work with. honestly, Everyone at Jim Needham has been great to work with. I reached out to them the first time after having another big plumbing company attempt to charge almost $2000 to replace a gasket in a toilette. Jim Needham not only came to diagnose the issue but told me what a simple repair it was and that i could do it myself. They did not charge me a penny for the visit. Fast forward to when my sun pump died, i called them immediately. Nolan came then to take care of us, he spent a long time Diagnosing the issue and eventually suggested what we needed to get (which if we purchased the pump ourselves the cost would be half) and came back a week later to install it. Again we were not charged at all to diagnose the issue. He did an amazing job installing it with such empathy kindness and respect… i sincerely could not have asked for a more considerate person. Within a week the pump i had purchased myself died again. It was a manufacturer’s defect. Jim Needham sent another tech as Nolan was off that day, he identified the problem, talked me through how to get my money back, identified an alternative pump at a local supplier and pulled the defective unit out and still, did not charge me a cent. Nolan came back a week later to install the brand new pump and they charged me less than half of what the installation of the pump would have been because they understood how stressful it had all been even though it was not their responsibility and they had not obligation to do so. Today, just a couple of months later, i had another plumbing nightmare, with blockage in the sewer line. Jim Needham had Tony and Ben come out and they were both wonderful, kind and polite. Very communicative and clear in their explanation. They gave me a very reasonable price given that they were here for almost 4 hours. Unfortunately, shortly after Ben left, something else popped up and my mechanical room flooded, Jim Needham had Nolan back at my house within an hour. He spent 3 hours here and not only did he fixed the issue but they did not charge me a penny more than what Tony had quoted me and charged me in the morning. I cannot speak highly enough about Nolan or the company as a whole. Tori (in the office) has been wonderfully warm and helpful and sympathetic every single time i have reached out.Thank you all. It is refreshing to finally find a plumbing company that is invested in helping the customer and not in taking advantage of them when they are in a really vulnerable situation which plumbing emergencies usually are.

Review 160 (2024-09-24 - Rating: 5)
Nolan gave us such a nice experience. We were nervous about where to locate a pipe in our home but Nolan was a expect at his craft and was able to locate it the first try. He was fast and friendly! I would highly recommend Nolan from Jim Needham!

Review 161 (2024-10-21 - Rating: 5)
Tyson did a great job assessing our Water Heater. He was our single point of contact to assess problem, recommend solutions then follow through with installation of new heater. He worked diligently and stayed until the work was complete to our satisfaction. Great work.

Review 162 (2024-08-09 - Rating: 5)
I had a great experience with Justin. He came out to fix a leak, which was solved with the quick tightening of a packing nut. A simple fix which he wrapped up quickly and didnt charge for. I highly recommend Jim Needham and will definitely choose them again for any future plumbing needs. Thanks again, Justin!

Review 163 (2024-12-24 - Rating: 5)
Nolan did a great job! He was on time he was careful about my floors. Very thoughtful young man I would recommend him highly

Review 164 (2024-11-01 - Rating: 5)
Dave was professional and quickly helped solve an issue with our heater. He cleaned up everything and was very tidy while working. Would highly recommend and use again for future needs.

Review 165 (2024-11-06 - Rating: 5)
Doug did a wonderful job fixing my plumbing problem. Very helpful with advice. He is very kind, friendly and knowledgeable. Thank you Jim for sending him over.

Review 166 (2024-12-12 - Rating: 5)
Dave was out here today looking the the furnace in my new home. Wonderful in explaining everything and sharing the knowledge. He is able to get the furnace fixed and working. I will call Jim Needham for all of my plumbing and Heating Repairs.

Review 167 (2024-08-04 - Rating: 5)
Dan showed up at the very start of our appointment window, with preceding texts and a phone call alerting us to his impending arrival (along with a company photo of him, which I appreciated). He assessed the situation and quickly discovered the cause of the leak. The necessary repair was unfortunately way out of our budget, but Dan was very kind in explaining what we’d need to do if my husband wanted to attempt the repair on his own. He also explained our repair options if we have any issues that would require his services later. We were not charged a trip/service fee, even though he came out on a SUNDAY! If this is the usual culture of this company, we are thoroughly impressed and wouldn’t hesitate to call them again for any future plumbing needs. Thanks again Dan!!

Review 168 (2024-08-23 - Rating: 5)
David came out to take a look at our AC unit and was incredibly patience and took time to explain all the things that needed doing and what was a now need and what could wait. He filled both myself and my wife with confidence and we felt very taken care of. We would happily have him out again if ever we need.In general, our experience with JN has always extremely good and David was no exception.

Review 169 (2024-11-08 - Rating: 5)
Alex and Caleb were great. They showed up on time, were courteous and professional. They were communicative in confirming what they were here to do and the work they completed. They made sure they answered all of my questions before leaving. They definitely know what they are doing.

Review 170 (2024-09-23 - Rating: 5)
Nolan was extremely thorough, friendly, and professional when diagnosing our leak. He took the time to make sure he tested every possible source and gave us recommendations on how to fix it. We also felt the price was fair and appreciated the speed of service (called on a Sunday, Nolan was there within 90 minutes).

Review 171 (2024-12-11 - Rating: 5)
Jim Needham continues to impress. Daniel B. and Bryan L. just completed our winter inspection. They were on time, super friendly, and arranged a same day inspection of our in home humidifier. Thanks, Daniel and Bryan!

Review 172 (2024-11-05 - Rating: 5)
Let me be clear. I’ve had HVAC contractor experiences that were scammy and shady. Jim Needham is the MOST PROFESSIONAL HVAC company I have EVER HIRED! They actually ANSWERED THE PHONE - like a real human being!! She was nice and super professional! I set an appointment, got an email confirmation and a text confirmation. I got a second text asking if I was home and if the tech could come by. I confirmed and within an hour, Alex and Caleb stopped by. They drove a very professional Jim Needham truck and were dressed in uniforms ready help. They put on booties before entering, diagnosed my problem, comprehensively repaired my furnace and were funny, professional and pleasant! I happily paid the fee and I couldn’t be more proud to recommend Jim Needham and specifically Alex and Caleb. Just amazing!!!

Review 173 (2023-09-05 - Rating: 5)
Isaiah came out to service our water heater that was leaking. It turned out we needed a replacement. He was very professional and obviously an expert at his craft. He went the extra mile and installed a pan under the unit and reworked the exhaust venting making it more efficient/safer. I’m very happy with the service, I was responded to quickly and had my replacement heater up and running less than 6 hrs after my initial service request. I would recommend to anyone in need.

Review 174 (2024-09-20 - Rating: 5)
Great customer and technician service! Prompt response. Correct diagnosis. All parts and labor were highest quality. I appreciate Jerid presenting multiple options for the work required (installation). Both James, in customer service, and Jerid were pleasantly proactive in evaluating potential future needs for my home plumbing. Valuable recommendations that are easy to understand. I’ll use them next time and recommend this company!

Review 175 (2024-10-09 - Rating: 5)
This young man was very knowledgeable. When I asked him something and he wasnt sure of it, he was able to access information quickly using his cell phone. He valued my time. You have a very good employee. No pressure, just facts, and he had a great personality.

Review 176 (2024-12-04 - Rating: 5)
Jim Colvin of Jim Needham plumbing, heating ,AC and drain did a fine job cleaning our blocked kitchen main drain using an electric snake! Service was inexpensive, fast, friendly, polite and efficient! Jim has 26 years experience of drain cleaning.

Review 177 (2024-10-16 - Rating: 5)
We had a great experience with Jim Needham! Fred Gottshalk was very honest with us in the work we wanted to be performed. He provided us with a quote of the work he recommended we do. Luis Tijerina and Derek (not sure of last name) are the techs that came out to perform the installation and did a great job getting everything installed. They also did a diligent job in ensuring everything was working properly before leaving. We will be using Jim Needham going forward for any additional projects and routine yearly maintenance on our HVAC systems.

Review 178 (2024-11-27 - Rating: 5)
During a remodel we utilized Jim Needham for a full re-plumb and to fix some HVAC work that another contractor started but didn’t finish to our liking. All staff (plumbing-Dan, and HVAC - Daniel and Luis) were polite, friendly (helped us navigate that “other” contractor nightmare), on-time, and great communicators. It’s clear they take pride in their work; that they care. Will absolutely be using them again if we need anything and will recommend them to friends!

Review 179 (2024-11-27 - Rating: 5)
Doug was on time and professional. He clearly stated his scope of work and options for us as customers. He was polite the entire time and gave us a thorough review once the work was done.

Review 180 (2024-08-27 - Rating: 5)
Fred was great, spent a lot of time to carefully check everything in my system, incredibly thorough and not only corrected the problem that required a call back but found a problem that was previously unknown, resulting in a complete change of direction for my HVAC needs. His honesty, professionalism and diligence is outstanding. Highly recommended

Review 181 (2024-10-28 - Rating: 5)
A fantastic experience with Needham. My technician Doug Hammond was professional, communicated all the issues with my hot water heater clearly and efficiently fixed the problems.A pleasant overall experience, and I can highly recommend this company.

Review 182 (2024-12-12 - Rating: 5)
Great experience overall from start to finish a lot more cost-effective then the first company that came out, Dave was very transparent and honest in what I needed in order to get my furnace back up and running, definitely recommend them and also will use them more in the future.

Review 183 (2024-08-09 - Rating: 5)
Danny was fantastic. Very straightforward presentation of what was going on with our AC unit and incredibly conscientious about how he attacked the problem. Jim Needham will be my go to HVAC company from now on. Thanks for running your T.V. campaign. It definitely helped my decision to call you!

Review 184 (2024-08-20 - Rating: 5)
I chose this company based on reviews and am glad i did. Justan arrived promptly at the time that was arranged. He was clean in appearance and in work habits. He was pleasant and personable and we chatted easily while he worked. He was honest about one of the sinks he was asked to fix even though it could have decreased the total bill. His honesty and integrity mean more than a well installed faucet. We will be using this company again and asking for Justan!

Review 185 (2024-12-02 - Rating: 5)
Professional, on time, courteousWill use again. Luis went above and beyond to answer my questions and concerns and made sure I knew how to operate and maintain the new humidifying system and thermostat control. I love this company!

Review 186 (2024-09-30 - Rating: 5)
We recently had the pleasure of having Jerid over to our home to assist with a leaky tub. He was amazing, efficient and super thorough with his work. He did a bit more inspecting and explained to my husband and I the underlying issues to our leaky tub and helped with our water pressure as well. I recommend Jerid 1,000% this company was efficient and helpful and if you are lucky enough to get Jerid, well you are in good hands. I am sure all their technicians are amazing and we are grateful he went above and beyond.

Review 187 (2024-08-28 - Rating: 5)
Darion Sanchez was very friendly and professional. He explained to me some options and was very clear and transparent. He completed the work immediately and I’m very satisfied with how it turned out. 2 thumbs up!

Review 188 (2024-07-27 - Rating: 5)
Great company! We just bought a house and found it had a leak in the main water line. I contacted Jim Needham and spoke with someone over the phone they had a tech out the next day. I met with a Ross Smith the next day and he went over all costs. He was very professional and easy to talk with. They the main water line fixed within 24hrs of response. 10/10 I would definitely recommend them in the future.

Review 189 (2024-11-22 - Rating: 5)
Luis and Derrick came to residence to fix my hvac system. Tjey even arrived early and ready to work.They were so friendly and knowledgeable of what the job was that they were doing and explained everything as they went along. They were very clean and very respectful while moving my belongings. I would highly recommend these two, to come out and work on anyone hvac issues . Super job guys.

Review 190 (2024-08-01 - Rating: 5)
I had a copper pipe leaking under my crawl space and called a few places with no response. Jim Needham responded right away and had someone out to fix it next morning. Isiah was very nice and got my leak fixed in a timely manner. He was even nice to explain few issues he saw that I had also been concerned about. Highly recommend using their services.

Review 191 (2024-12-20 - Rating: 5)
Zolie Balint was our service guy today Absolutely Great customer service he was very knowledgeable about the hot water heater its nice to know that we have a nice ,respectful young man who was very impressive and we would like to have the same service guy in the future if we ever need service from this company .Rose who answered the phone her customer service was absolutely friendly ,respectful .so if you ever need a company for your heating,cooling this company is who we highly recommend. Thk you Rose,ZolieChuck & Lori Aguinaldo

Review 192 (2024-11-12 - Rating: 5)
Mario with Jim Needham Plumbing did a great job. A pipe burst and came right over. Courteous and efficient. I would recommend Mario and Jim Needham for all your plumbing needs.

Review 193 (2024-09-01 - Rating: 5)
Woohoo! I am very impressed with the high level of customer service Ive received. Ricardo and RJ arrived, they were both courteous, knowledgeable, and highly skilled. Took time to answer all my questions. I will definitely use this company again and highly recommend them to anyone else.

Review 194 (2024-10-23 - Rating: 5)
Daniel Tucker came out for my furnace. He answered all my questions. He worked quickly & professionally diagnosed the problem and had it fixed right away! Jim Needham has great employees 👏👍