Horizon Services Plumbing, Heating & Air - Denver

Photo of Horizon Services Plumbing, Heating & Air - Denver

Located in Denver, Colorado

Address: 1451 S Dahlia St, Denver, CO 80222, United States

Phone: +1 720-343-3222

Rating: 4.2

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Garage door supplier
  • Heating contractor

Photos

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Comments

  • Review 1 (2024-06-27 - Rating: 5)

    Weve been relying on Horizon Services for the past few months now, and we recently had our AC upgraded and installed. Installation went smoothly and the new unit works amazingly well. I will absolutely keep recommending this company as they treat us like family and do not beat around the bush with their business. They have exceedingly knowledgeable staff that other companies lack, and will give you a straight answer every single time.

  • Review 2 (2024-06-03 - Rating: 5)

    Mike and Caesar did their work in a friendly and professional way. Enjoyed meeting both. Always impressed with the people that Horizon Services sends to my home. They fixed for me a fan speed problem along with doing their regular 6 month checkup on my equipment.

  • Review 3 (2023-10-05 - Rating: 5)

    I heard through a neighbor that Horizon was the best company to work with, as I was searching for new a garage door. The service was excellent! I was explaining that did to my age and new knee, I could no longer get into my crawl space to change my filters for heating/ air conditioning. They offered me a service for minimal amount per month to check out both regularly and change whatever needed to be changed. After cleaning my air vents, the other company told me I would need a new furnace and a/c unit. I called Horizon immediately to come and check for me. I did not realize they had marked it on my paperwork the last time they changed the filter that I would soon need a new furnace/ ac. They took care of the job quickly and to perfection. Recently, they came back to check the furnace when I asked the gentleman if he knew anything about gas because my back burners on my range quit working. He found the problem immediately and did not charge me. I realized that Horizon wasnt just as another company but a family. Anything I need that pertains to my home, I will be calling Carol @ Horizon Services. They REALLY CARE!

  • Review 4 (2024-05-06 - Rating: 5)

    We have used Horizon Services for over a decade now on three different homes that we own. I feel they are very honest and knowledgeable about their services. The office staff is always very pleasant and helpful.

  • Review 5 (2024-07-09 - Rating: 5)

    Zen came out to check my AC. He’s an extremely knowledgable technician and very interesting!!He found a part that he gave me the heads-up for the future — it’s beginning to show some rust and he wanted me to know to keep an eye on it, to avoid a huge expense in the future.Jon, the plumber is an incredibly nice and knowledgable guy! He was thorough and patient, giving me options to increase my comfort.

  • Review 6 (2023-08-26 - Rating: 5)

    Horizon Services is my go-to. They never disappoint. Loyal customer here. I will always recommend their services. No matter the Tech, each and every one is friendly, very knowledgeable, and take pride in their work. Thank you, Zen, for your stellar semi-annual maintenance and taking the time to explain everything in detail. Again, loyal customer here.

  • Review 7 (2023-12-17 - Rating: 5)

    The service we get from Horizon is always excellent. Your team are very thorough, they always offer advice and we feel we are important costumers. Thanks to Jonathan and Josh today. You guys are awesome!

  • Review 8 (2021-06-26 - Rating: 5)

    These folks were great. They got me scheduled very quickly, within a day, whereas other companies were saying it would take 2 weeks to come out. The tech was on time & very professional and easy to talk to. He performed diagnostic tests on my furnace blower and AC unit and identified the issues. I chose to do the repair work myself to save on cost, but the tech took the time to answer all my questions and give me tips on how to do the job. He was very informative and very helpful. This company was easy to work with, straight forward, and helpful.

  • Review 9 (2022-07-06 - Rating: 5)

    What an amazing company my air conditioner went out on the Wednesday at 2:30pm and the temperature was 96 degrees I immediately called Horizon Services my neighbor recommended them it was the Thursday before the Fourth of July weekend my air conditioner was 23 years old and needed to be replaced. I was desperate I had big plans for the weekend. They had a technician Dan came out that afternoon it just could not be fixed anymore not worth it. Carolyn the sale rep came out at 5:30pm and she wrote up my new air conditioner contract and technicians Dan, Mike and Zen did a amazing job they were here at 7:30am the next day on Friday and I had my new air conditioner in by that afternoon. They saved my weekend plans they were a godsend. Very professional and friendly service they went out of there way to get this done for me. I can not thank them enough. Just a awesome job.

  • Review 10 (2020-10-23 - Rating: 5)

    I have used Horizon before we got our Ac unit installed by them a couple years ago. I absolutely love this company, the techs and the very sweet ladies in the office are amazing. Our heater stopped working overnight and woke up to an icebox of a house with small children. They were able fit me in same day for maintenance. We had been told by a previous company that we had to replace the whole unit. Brad with Horizon was able to replace a piece and do maintenance that fixed the issue. He was very professional, knowledgeable and patient with my 3 month old puppy who kept getting in his way. We plan on replacing the unit eventually but its good to know that our family wont have to suffer the cold winter. We will probably using Horizon again.

  • Review 11 (2024-07-31 - Rating: 5)

    I love this company. The service people are always respectful and kind as the office personnel are too! I highly recommend them!!

  • Review 12 (2023-12-27 - Rating: 5)

    Scott and Chris were more than 5 star!! Professional, kind, and worked around our holiday dog hotel with huge hearts. Grateful they were so thorough with the inspection and gave us a great recommendation. Thank you.

  • Review 13 (2020-02-14 - Rating: 5)

    Our furnace died Feb. 3, at 7:00pm which the night that we got 15 inches of snow and zero degrees during the night. Horizon had installed this furnace 15 years ago so called them at 10:00pm, got their answering service and decided it wasnt an immediate emergency and could wait until the next morning. Horizon called then and had a repair technician at our home at 10:00am. Found the problem and decided the repair cost was to much to put into an old furnace so they arranged to have Carolyn, their sales rep, come to the house in a couple of hours. We listened to her presentation and decided on the new furnace that would be best for us. She was able to work our installation in the very next morning. She also let us use 2 electric heaters to help keep our home somewhat warm until they arrived the next morning. The service techs arrived at 7:30am, put down carpet protection covers, had the old one out and the new one installed by 3:00pm that afternoon. The service was excellent. Horizon was amazing and one of the best in Denver. They are a little more expensive than the local joe but their attention to detail and follow-up is awesome and the little extra cost is well worth it. We love our new Trane furnace. Way to go Horizon!!

  • Review 14 (2017-07-24 - Rating: 5)

    I contacted Horizon on a Saturday afternoon after our AC went out. They offered to have someone come at 11 am the next day (Sunday) for no extra trip charge than they charge during the week. I met a technician who arrived at 11 on the dot the next day. He determined that we needed a new AC and furnace since this until was 16 yrs old and the coolant wasnt made any longer. He called a coworker who does estimates and gave her some information about the unit. Even though it was Sunday, and her day off, she offered to come out and measure. We were given 3 options and scheduled the installation for 4 days later. Three professional, articulate, smiling employees arrived at 7:30 am, put on shoe covers and began covering the carpeting where they were going to be working. At 3:30 I got a call that they were finished and they showed me what they had done, how to work the thermostat and they cleaned the whole area and even replaced a vent cover that was missing screws and had fallen down some time ago. They handle the paper work for the $500 Xcel rebate and mail it for you. As they were leaving I heard one guy say to the other ,Great job today which told me a lot about their culture. Horizon understands customer service, knows what they are doing technically and hires and trains happy, professional employees. Horizon exceeded my expectations from the first call until they made arrangements for the inspection. I would use Horizon again in a heartbeat.

  • Review 15 (2024-05-08 - Rating: 5)

    It’s been a great experience working with Horizon services - highly recommendZen has also been really great to work with. Very thorough and helpful technician :)

  • Review 16 (2018-09-30 - Rating: 5)

    Ive been glad to be a customer of Horizon since December 2010, when I noticed a leak in my water heater. Ive been on their monthly maintenance plan ever since--they proactively contact me twice a year for my AC and heater checks before the summer and winter. The technicians are always pleasant and professional, and they are careful in my home--always putting covers on their shoes each time they are in my home. I also enjoy working with the office team who help me quickly, efficiently, and plesantly.

  • Review 17 (2021-03-12 - Rating: 5)

    We have used Horizon for at least 4 maintenance/repair visit over the last 3-4 years. Both furnace and AC.In late February, our VERY old furnace went out (the night before a foot + of snow feel on Denver).#1: They were at our door within an hour of our call.We werent surprise to learn that it was time to say goodbye to our 19 year old furnace.#2: They had their quote specialist at our door with in 30 minutes of making the decision to replace and she offered space heaters for us for the night.#3: Furnace replaced the next day with a great crew of guys---not only were they on time but they came 30 minutes EARLY in a foot of snow and helped shovel our sidewalks and driveway before they worked all day at our house. Now we are toasty warm!I see some on reviews mention they may cost a bit more--what is your time, peace of mind, EXCELLENT customer service, and warmth worth?Planning on using them for a BIG AC replacement later this spring.

  • Review 18 (2019-04-02 - Rating: 5)

    Keith and Jonathan had looked after my old furnace and a/c for a few years before I had them replace the whole system with hi-efficiently units and added a humidifier and it almost cut my monthly bills in half. It was worth it to keep up the annul maintenance contract that covers Spring and Fall cleaning and tune up, plus they are capable of service/flush my on demand hot water heater and garage door. Always professional, arrive on time or early, and available for emergencies. I would always highly recommend Horizon!

  • Review 19 (2018-10-18 - Rating: 5)

    When our furnace went out, we called 10 different companies and Horizon was the only one who came out same day! They had scheduled our appointment for the day after, but had a cancellation and fit us in within a few hours. Their Tech, David, came out. He was running behind due to traffic but called every so often to keep us updated. He was so friendly, and didnt make me feel ignorant when I was trying to describe our issues. It turned out that our Thermostat had died. He helped us wire in a new one, and we were back to warmth! I cant say enough about how great he was, as well as the company. :).

  • Review 20 (2019-11-29 - Rating: 5)

    Called Horizon out after our furnace died on us, they were able to diagnose, repair, and get our system back up and running. They even took the time to help us understand and set up a thermostat schedule based on when we are home. Outstanding service and very knowledgeable crew!

  • Review 21 (2023-09-19 - Rating: 5)

    Called that it was time for the Fall maintenance. Punctually showed up and checked all equipment. I have had the furnace/AC/heat pump/humidifier for 11 years. I also had an air duct purifier installed to reduce viruses and bacteria. Super job as always!!

  • Review 22 (2017-04-11 - Rating: 5)

    I had Horizon Services install a new central A/C unit for me in a new home. Good customer service is very important to me and Horizon did not disappoint. My interactions with the office staff, sales and installation personnel were all courteous and professional.

  • Review 23 (2018-10-27 - Rating: 5)

    Ive used Horizon Services every year since we bought our home in 2013, initially for a furnace repair and then for ongoing annual maintenance and inspection. The techs are always very knowledgeable, and I appreciate that. Sometimes, they have suggested minor improvements, explained in a straight-forward way with the expertise to back it up , but the techs are never pushy and I dont feel like I am being upsold or fearmongered. This year, our tech was David, and as expected he was professional, polite, and respectful of our home and our pets. After he completed his inspection we talked about his findings and the performance of my furnace; Davids honesty and proficiency left me at ease and with peace of mind about the function and performance of our furnace for the coming winter.

  • Review 24 (2024-10-16 - Rating: 5)

    Scott, did the annual furnace check. He was great and explained everything.

  • Review 25 (2019-03-14 - Rating: 5)

    David, Jonathan, and Carolyn were great to work with. All were very professional, arrived on time, and didnt leave until all my questions were answered. I hope they gave me a competitive price on my new furnace and water heater and plan to call in the future for my annual maintenance inspections.

  • Review 26 (2017-05-05 - Rating: 5)

    Horizon Services personnel are well trained and thorough in their work. I find this company reliable and efficient, good communication and complete explanations about the work that was done. I believe the rates are competitive. Horizon services my furnace, water heater and air conditioner. There are other services available which I have not used.

  • Review 27 (2018-10-20 - Rating: 5)

    Ive been using Horizon for over 6 years now and Ive been extremely pleased with their service. We are on their maintenance plan so that they service our home twice a year. They do excellent job in keeping everything running in top capacity for our home.

  • Review 28 (2018-08-04 - Rating: 5)

    Ive been a Horizon customer for several years, and have always been happy with their service. Although theyre not always the least expensive option for HVAC products & services, Im always impressed by the level of service they provide.The techs are on time, knowledgeable, do a great job, and explain fully everything theyve done.

  • Review 29 (2023-09-08 - Rating: 5)

    Scott provided excellent HVAC service for us - hes very knowledgeable, professional, thorough and friendly. A great experience for us. Thanks, Scott.

  • Review 30 (2024-09-20 - Rating: 5)

    Horizon has been servicing my heater and air conditioner for years. I trust them. Great service.

  • Review 31 (2019-05-28 - Rating: 5)

    We have worked with Horizon for years. Simply put - they are great! They reach out to us when its time for our checkups, they always show up on time, and they also take the time to explain things. I highly recommend the team at Horizon!

  • Review 32 (2019-06-03 - Rating: 5)

    Keith was in communication before his arrival. As always, all techs have clean uniforms, shoe covers - very professional. Keith even asked me - I will be going in and out a few times - would you like me to knock or just come and go as needed? NICE! He spent some time after service to go over our system, its age, maintenance options, etc. NO PRESSURE - just giving me information. Now I have some items on MY radar for future decisonmaking! Great work Horizon! Your crew is exceptional!

  • Review 33 (2017-03-08 - Rating: 5)

    Horizon Services comes to our house, twice yearly, to do a routine maintenance/check up on our furnace. Recently, Reese was here, doing that service for us, and while checking out our furnace, discovered several leaks in our flue. They were in an area that was hidden and not easily seen, so we hadnt noticed them. When he pointed it out to me, I immediately gave my approval to have it all replaced! Thankfully, he did such a thorough and professional job for us as it could have resulted in a carbon monoxide leak in our house with disastrous results! We can always count on the very BEST in service and professionalism from your company. Thank you, Reese, and Horizon Services!!

  • Review 34 (2019-08-10 - Rating: 5)

    Checks all boxes for customer service! You could not ask for a more helpful, friendly, safety-focused company. Keith was very helpful and kind during my annual maintenance check. I appreciate the email with the picture of my service tech, that is a great touch!

  • Review 35 (2019-02-15 - Rating: 5)

    David was wonderful. This is a very reliable and trustworthy company that truly looks out for the best and the people they work with.I just wanted to come back and add another review. Johnathan was here today and was outstanding. I can’t say enough positives.

  • Review 36 (2019-01-30 - Rating: 5)

    Our heat went out during the polar vortex! The Horizon guys showed up within the hour, first thing in the morning. Ben and Jon were great, very friendly and professional, they got our system back up and running in no time. Highly recommend!!

  • Review 37 (2020-09-15 - Rating: 5)

    So far my experience with them has been very good. The have been on time, have explained everything well, and seem to have typical charges for these services. They were recommended to me by a neighbor. I’ve used their services twice and am under contract with them.

  • Review 38 (2023-09-12 - Rating: 5)

    Zen performed his service professionally and communicated the results well. He remembered us from earlier service calls and will be welcome here in the future.

  • Review 39 (2017-08-18 - Rating: 5)

    Horizon has always done a great job with my Heating and Air. I have also enjoyed their dryer duct and garage door maintenance. Very professional and always available.

  • Review 40 (2019-01-13 - Rating: 5)

    Ben & Jonathan performed semi-annual checkup on the system this morning. As my experience always has been with Horizon, they were extremely courteous and professional. I would highly recommend Horizon to others.

  • Review 41 (2018-03-19 - Rating: 5)

    Very good technician. He was able to be here early, and within an hour, he had the heat working again. Friendly and knowledgeable, he answered all my questions and got heat back to me and my family. I really appreciate the professional quality and the friendly service. Thanks!

  • Review 42 (2023-05-29 - Rating: 5)

    I have had Zen and Jonathan at my home doing either large work or maintenance. Both were professional and very good at what the do.

  • Review 43 (2018-05-26 - Rating: 5)

    These guys are professionals. Not the cheapest, but you absolutely get what you pay for, and with these guys you get top-notched service. Ive used their service plan for the past 5-6 years, and am always impressed with their professionalism and quality of work.

  • Review 44 (2017-04-27 - Rating: 5)

    The technician came out to tune up our AC, he was prompt, thorough and explained everything very clearly. We have been very happy with Horizon!!

  • Review 45 (2020-04-27 - Rating: 5)

    Horizon Services has been my go to HVAC company. I’ve used since my system was install poorly by another company. Horizon came in and fixed the issues(the other company couldn’t fix) and got my system running correctly.

  • Review 46 (2024-09-24 - Rating: 5)

    Excellent service! These are the folks to use!

  • Review 47 (2018-09-14 - Rating: 5)

    Excellent service! Honest and very reliable company. I have used them several times and will continue to do so. They are able to figure out solutions to complicated situations. Highly recommended!

  • Review 48 (2020-12-20 - Rating: 5)

    We have trusted Horizon Services for almost 9 years now! Great customer serviceman’s our furnace and A/C work great!!

  • Review 49 (2018-08-10 - Rating: 5)

    Have used Horizon for a number of years. Highly professional. David was the last tech sent out by Horizon. They have all been superb.

  • Review 50 (2020-05-09 - Rating: 5)

    Two jobs about a year apart, Furnace replacement, and Water Heater replacement. Great work. Great communication. Very professional.

  • Review 51 (2020-06-18 - Rating: 5)

    We use Horizon for our heating and cooling system maintenance. They always do a great job and are very professional

  • Review 52 (2020-04-14 - Rating: 5)

    I count on Horizon sending a qualified, professional tech to my home for service. In most cases I have seen them before and welcome them back.

  • Review 53 (2018-09-08 - Rating: 5)

    Very courteous, knowledgeable, took time to walk us through all of options and let us decide how to proceed. Technician was really nice.

  • Review 54 (2019-11-12 - Rating: 5)

    Tom was very professional and friendly. These guys do excellent work. Would definitely recommend.

  • Review 55 (2019-06-13 - Rating: 5)

    Thorough, not pushy on repairs, have a fair assessment of our HVAC system. Would highly recommend.

  • Review 56 (2019-01-08 - Rating: 5)

    Great service! David did a fantastic job checking out the furnace and keeping it in tip top shape!

  • Review 57 (2022-06-05 - Rating: 5)

    The technicians are always so considerate and knowledgeable! So kind and patient listening to questions and concerns.

  • Review 58 (2024-03-17 - Rating: 5)

    Very happy with quote for new furnace. We have been a Horizon customer for years! Very happy with its service!

  • Review 59 (2023-12-17 - Rating: 5)

    Johnathan and Josh with Horizon came by to do a maintenance check up on our furnace, whichI recommend getting. They both did a fantastic job. So friendly and totally perfeshionly job. Thank you Johnathan and JoshEdward

  • Review 60 (2018-09-01 - Rating: 5)

    Very thorough job cleaning the ducts and checking the furnace. Technician was timely and friendly.

  • Review 61 (2023-11-07 - Rating: 5)

    You dont see terrific service like this anymore. Horizon Services was GREAT from the start. Picked up on the first ring. They were able to schedule my appointment that day. Texted me a reminder. Texted me when they were on their way. No, well be there between 2 pm and 4 pm nonsense. Zen was right on time. He was pleasant with my wife and explained the issue. He was pleasant with me. Zen was knowledgeable, fixed the problem, and offered alternatives. He said all the right things. I hope to not need them again soon, but you can bet Ill call them the next time I have a problem with my furnace or air conditioning.

  • Review 62 (2019-01-22 - Rating: 5)

    David quickly diagnosed the problem and effectively repaired it. He was courteous, efficient and knowledgeable.

  • Review 63 (2023-09-01 - Rating: 5)

    We had an AC problem and we’re facing a long holiday weekend without AC. Horizon showed up and fixed the issue. They fixed the problem quickly and worked with us on several key cost issues. They were empathetic and helpful. I would recommend them without reservation

  • Review 64 (2019-04-29 - Rating: 5)

    Fantastic service, Horizon has always treated us well and excellent timely service.

  • Review 65 (2017-03-08 - Rating: 5)

    This is a wonderful company with wonderful people!! I would highly recommend them for any household needs!!

  • Review 66 (2021-02-13 - Rating: 5)

    We have used Horizon for 20 years. Always professional.

  • Review 67 (2021-12-04 - Rating: 5)

    Scheduling an appointment with Horizon was easy. The technician showed up on time and was very professional. He quietly went about his work and when finished, he satisfactorily answered all of our questions. We will definitely use Horizon again!

  • Review 68 (2019-12-24 - Rating: 5)

    Great job with installation. Great job with regular check-ups.

  • Review 69 (2019-04-04 - Rating: 5)

    I’ve been a long-term customer of Horizon. All the persons who service my home are prompt, friendly, respectful and knowledgeable. I’ve never regretted doing business with Horizon Services. You won’t either!

  • Review 70 (2021-06-08 - Rating: 5)

    Easy to get a hold of 24/7 and scheduling appointments is easy and convenient. Technicians are always knowledgeable, considerate and polite.

  • Review 71 (2019-07-30 - Rating: 5)

    On the 17th of July I had two service technicianscome and check out my air conditioner that I could not get running. They were very knowledgable and walked me through everything they were doing, They were professional and did a great job. I would definitely use them again ,t

  • Review 72 (2018-09-28 - Rating: 5)

    I have nothing but the highest confidence in Horizon Services. We have used them from simple maintenance, duct cleaning and even a furnace replacement. They have only exceeded our expectations time and time again. Thank you Horizon.

  • Review 73 (2019-05-04 - Rating: 5)

    Thomas delivered the quality service I expect from Horizon

  • Review 74 (2020-10-11 - Rating: 5)

    Called to check before they came. Were on time. Explained everything they did as well as answered all our questions. Will continue to use Horizon for all my HVAC needs.

  • Review 75 (2020-04-24 - Rating: 5)

    Thomas Creamer was the technician. Very courteous, professional and knowledgeable.

  • Review 76 (2019-06-02 - Rating: 5)

    Horizon is always prompt, professional and does a great job.

  • Review 77 (2019-04-20 - Rating: 5)

    On time, very courteous, knowledgeable, pleasant experience.

  • Review 78 (2024-01-24 - Rating: 5)

    Efficient, easy, knowledgeable, professional.

  • Review 79 (2024-01-17 - Rating: 4)

    I xx

  • Review 80 (2021-09-28 - Rating: 5)

    Responded within the hour for commercial emergency service

  • Review 81 (2018-12-12 - Rating: 5)

    Always fabulous, thorough, and trustworthy.

  • Review 82 (2021-07-26 - Rating: 5)

    Superb service and knowledge.

  • Review 83 (2017-03-12 - Rating: 5)

    So far, so good

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