Heart Heating, Cooling, Plumbing & Electric

Photo of Heart Heating, Cooling, Plumbing & Electric

Located in Denver, Colorado

Address: 646 Bryant St, Denver, CO 80204, United States

Phone: +1 720-372-2211

Rating: 4.8

Services

  • Identifies as veteran-owned
  • Small Business
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-06-21 - Rating: 5)

    We have been working with HEART for over 2 years now. During this time, they have installed 2 HVAC systems, a full-house steam humidifier, a new upgraded electric panel, and most recently, Greg completed the electrical work for our entire basement, including a sub-panel. I want to emphasize that our continued relationship with HEART is solely due to Greg, their lead electrician. He consistently does a fantastic job. Greg is easy to communicate with, extremely knowledgeable, and genuinely attentive to our needs as clients. While weve had positive experiences with the other staff weve met and worked with, I sometimes struggle with communication.Overall, I would highly recommend HEART company for electrical and HVAC installation. They do good job, have competitive prices and honor their warranty.

  • Review 2 (2024-12-04 - Rating: 5)

    Had Heart come out and replace my hot water heater, furnace and AC. They did an amazing job and kept me in the loop the entire time. I really felt like they went the extra mile to make sure everything was done correctly and efficiently. A week or so after the install, we noticed that one of our showers had very low pressure. They came out the next day and fixed the issue with no additional charge. I highly recommend them!

  • Review 3 (2025-01-03 - Rating: 5)

    Jimi Knight and Tyler did our plumbing and HVAC inspections and, as usual with Heart, did proficient and thorough work. They both explained clearly the work the performed and why it was important, and provided great and useful insights. It is very obvious that Heart takes great effort in its hiring as these gentlemen are true professionals with the highest integrity. We have had all of our heating, cooling, humidifier, and water heating equipment replaced with Heart and I would recommend them and their great team without reservation.

  • Review 4 (2024-11-23 - Rating: 5)

    I’ve had Heart Heating and Air Conditioning out twice now—once for my hot water heater and once for my HVAC system—and both experiences were fantastic!Jeremiah worked on my hot water heater and was absolutely excellent. He took the time to explain everything thoroughly, making sure I understood what was going on and what I’d need to do in the future to keep things running smoothly. Plus, he was just a pleasure to talk to, which made the whole experience even better.Joel handled my HVAC system and went above and beyond. He had such a great attitude, and he didn’t hesitate to tackle one of the trickiest parts in the system. It was difficult to remove and clean, but Joel made sure it was done right.I’m so impressed with the quality of service from Heart Heating and Air Conditioning and highly recommend them. Great team, great work!

  • Review 5 (2024-11-27 - Rating: 5)

    My furnace repair was great with Heart! HVAC technician, Justin A., efficiently diagnosed the problem and quickly came out with the part and replaced it. He has the heart of a teacher, and talked with me about my heating system and how and why maintaining this system is so important. Thank you Justin so much for the loaner space heaters overnight, so that we stayed warm until the you could get the part. I am impressed and will continue to be a customer of Heart Heating!

  • Review 6 (2024-09-23 - Rating: 4)

    Recently had Heart come out to give me a quote on replacing our AC unit and coils. Mostly a positive experience, with one exception. I wish they wouldnt use sales tactics of any kind. Just provide a good service, at a fair price, and people will do business with you. Instead, as nice as their representative was, I had to sit through the multiple pricing option pitch and ultimately reserve a day for installation even though I wasnt ready to make that commitment at that time. I ended up canceling that installation. So it was fine, but really seemed like an unnecessary step in the process of me just determining if they were a quality service at a fair price. Rather than - if youre willing to do this, then we could do this, or if you will do it now then we will do this, and so on. Leaned a little bit toward used car sales, rather than were a trusted service provider. I would still consider them in the future. But I would not sit through another dog and pony show again.

  • Review 7 (2024-11-25 - Rating: 5)

    My furnace, suddenly, stopped working on a Sunday. I called Heart Heating and they, quickly, dispatched Justin A. to my condo. When he arrived, I explained to him my situation and he started troubleshooting. Within 30 minutes he found the problem and resolved the issue. Justin was super friendly and professional. I appreciated his candor and advice. I will contact Heart Heating for future furnace cleaning.

  • Review 8 (2023-07-10 - Rating: 5)

    They had to redo my entire plumbing system as it was all rotted.. before and after pictures were added. They finished within a day and did an excellent job. Jim Anderson and his team were super friendly and efficient! GREAT work guys. 5 stars.Doug Hammond just installed a water HALO 5 to improve the quality of my homes water.. 5 stars! He did amazing!

  • Review 9 (2024-11-11 - Rating: 5)

    Taylor was very kind and professional. He walked me through everything so I understood. He was extremely knowledgeable on the issues I had & answered all my questions. Taylor took the time to check multiple things I had questions about.He also had an apprentice with him. Taylor was a great teacher. He not only showed the apprentice how to do things but verbally explained it & gave the apprentice a chance to try it.I will request Taylor from now on any time I need an electrician.

  • Review 10 (2024-11-21 - Rating: 5)

    Had some furnace issues I could not resolve (wasnt coming on) and Tyler was dispatched to solve the issue. Discovered two problems, aquastat and the wiring to my thermostat were faulty. Tyler provided several options, and we chose the best ones for my situation. He was friendly, knowledgeable, and flexible when the aquastat had to be ordered and took a few days to install. Got my heat running and would highly recommend him if your old boiler/furnace goes on the fritz.

  • Review 11 (2024-12-09 - Rating: 5)

    By far the most professional HVAC weve had at our company. Tyler is leagues beyond the competition and incredibly knowledgeable in the field. I would recommend this company to any place that wants good, honest work done with a heart!

  • Review 12 (2024-12-17 - Rating: 5)

    I own two properties in Northglenn, my primary house and a rental duplex, and I use Heart for everything: plumbing/sewer, electric, and HVAC. I worked with many individual contractors and one other dispatch company, but none of them are up to par with Heart. 10/10 recommend for repairs, maintenance and renovations.Shout outs to Eric and Greg for the amazing work done to replace my electrical panels! And another big shout out to Jim for recent sewer work and inspections on both of my houses.

  • Review 13 (2024-09-27 - Rating: 5)

    We hired Heart to come scope and potentially clean our sewer line recently. My neighbor highly recommended Jim A. for jobs like that. Well now I know I can trust my neighbors recommendations. Jim is a top notch professional. First of all, he immediately felt like a friend, super personable. He walked me through everything he was doing and also explained options for potential fixes…but was not pushy at all. After scoping out sewer line, we discovered that there was no need to clean it out and likely no immediate issues in the near future. The honesty and transparency was relieving.He also chatted with me about other services I should consider due to the age of our hot water heater, furnace and ac. But again, not pushy whatsoever. When contractors are short and pushy with me, I immediately lose trust. Not the case here.This experience has placed Heart (and Jim) at top of mind for whenever I need to call someone for HVAC, sewer, plumbing and electrical. Highly recommend.

  • Review 14 (2023-09-21 - Rating: 5)

    Heart is incredible. I will use them for ANY project that I have related to heat, AC, plumbing & electric. They did it all. Our AC gave out at the end of summer, so it needed to be replaced. At the same time, I figured that with the aging furnace, aging water heater, and badly set up electric in my garage, that it was time. They came out and did everything in probably, about 16-18 hours total, over the course of two days. They had multiple people on the job (Shane & Justin - installers, Beau on electrical, Ruben as project lead / other roles as well). These guys got it DONE. Everything is taken care of. I have a brand new HVAC system, completely upgraded garage electrical, and new water heater. It was a better price than other place I was quoted and I felt really comfortable with each and every one of their employees. Great Great GREAT work. Highly recommend. Shop around, sure, but I highly recommend landing your decision with Heart!

  • Review 15 (2024-09-25 - Rating: 5)

    Michael Ortiz did a fantastic job with a re-route of our plumbing. He was able to isolate our hard water which we else to irrigate our gardens from our water filter and softener so we wouldnt be wasting all of that soft water on plants. Expertly done, super friendly, and despite a little hiccup with scheduling I couldnt be happier! Third time Ive had plumbing work done here (new line for a laundry sink and recirculation pump install) and I am always very pleased. Thanks, Mike!

  • Review 16 (2024-03-29 - Rating: 5)

    Needed to have pipes replaced. Jim at Heart plumbing was amazing.I’m out of state so he sent pics/ video and kept me updated the entire time.All went super smooth.And. They offered no interest financing for 18 months. Phew. Needed that.

  • Review 17 (2024-12-04 - Rating: 5)

    Wonderful experience with our tech Jimi Knight! So kind and stayed late until the job was done. Inspected and replaced our water heater all in the same day - can’t thank you enough for the great service!

  • Review 18 (2024-09-23 - Rating: 5)

    Another fine job from the professionals at Heart. Recently, we had a leaky toilet and did not feel up to the task of a DIY. We have called on Heart a few times in the past two years, each time handled professionally, so there was no question who we would call. It was not an emergency, but they were able to schedule Michael Ortiz the same day. Michael quicky found the issue, explained what was necessary and the expense involved. We appreciated his quick work, and also his friendly and professional manner. Thank you.

  • Review 19 (2024-10-17 - Rating: 5)

    Chris Bowers helped me out with some plumbing issues today. He was very knowledgeable, helpful and offered great advice for in between visits. This company continues to exceed my expectations for A/C, electrical and plumbing. I would recommend them with total enthusiasm.

  • Review 20 (2024-12-19 - Rating: 5)

    With multiple plumbing issues including a leaky faucet, a clogged drain, and a broken disposable I called Heart based on reveiws from my neighbors on Nextdoor. I am so glad that I did! They sent out Jim Anderson and he was so professional and knowledgeable. As the owner of numerous commercial and residential properties, we have been looking for a reliabble plumbing company for a number of years. We were so impressed with Jim Anderson and Heart Plumbing, I absolutely would not hesitate to call them again for any of our frequent plumbing needs.

  • Review 21 (2024-10-30 - Rating: 5)

    Went well above and beyond! The service tech genuinely wanted to go the extra, Customer Service, absolutely dialed in and ready to solve whatever problem a coming their way. Recommend Heart Heating Cooling? Yes absolutely today, tomorrow, and whatever it takes. Heart Heating & Cooling also backs up their service warranty, no questions, asked. Im just absolutely so thankful! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

  • Review 22 (2024-12-16 - Rating: 5)

    The technicians are always friendly and professional. We had to let the heat run for 15 minutes, to confirm it was running properly. The tech offered to help me with any household chores that needed attention while he waited.

  • Review 23 (2023-07-12 - Rating: 5)

    Talon was great! He did my plumbing for my clothes washer spigot. Professional and personable! Someone you can trust! He is my go-to for plumbing with Heart!Stephen is my go-to electrician from Heart. He is experienced and very professional. He upgraded my switches to smart ones and I am so happy! He did it in less than 30 minutes.I have an HVAC Service maintenance coming in next week and I know I won’t be disappointed!Edited 7/12/2023: I had a new job in my home that had to do with plumbing. Talon is no longer with Heart so I was sent Preston. Preston is great just like their other expert plumbers in the company. He installed my new faucet and my garbage disposal as I got a new sink to go with my new counters. Preston was diligent and was out of my house in no time. Thank you Preston!

  • Review 24 (2024-07-16 - Rating: 5)

    We have used Heart for plumbing issues a handful of times over the past year and are extremely happy with the services we have received. Communication has been thorough and timely. Technicians, especially Daryl and Jim, have been professional, honest, proficient, and highly skilled. We will definitely trust them with our plumbing in the future.

  • Review 25 (2024-11-07 - Rating: 5)

    Tyler was an outstanding help to us this morning. Extremely knowledgeable on all HVCA equipment and very friendly. As a result we ordered two electronic air cleaner systems Thank you Heart Sincerely Jerry Peterson

  • Review 26 (2023-06-24 - Rating: 5)

    Honestly, we have never had such tremendous service before. Jim did an amazing job from beginning to end. We had a huge water issue with an existing pump that had been installed decades earlier by another company and Jim and his expert crew came and dug 5 1/2 down into the dirt and then dug over underground to find the problem and they devised a creative repair that ultimately will save us thousands of dollars while eliminating our water leakage that was flooding our basement. They worked under very difficult circumstances and still were always smiling and positive and respectful. Just amazing! They completed the whole project in less than 5 hours. We are extremely pleased!!

  • Review 27 (2024-09-27 - Rating: 5)

    My name is Arica I’m the commercial business development officer with heart and I just have to take a moment and say how blessed,lucky and fortunate I am to work with such a good company that takes such good care of their commercial and residential clients. I’m so impressed with the level of professionalism and excellence that we strive for every day and the skill in which we work with customers, and the customer service is incredible. The management, the owners, the staff everybody is phenomenal and I could not be more happy being employed with heart heating cooling plumbing and electric thank you so much for giving me, an amazing job and a wonderful career. You have my loyalty for life.

  • Review 28 (2024-12-17 - Rating: 4)

    It was great meeting Arica. She was so informative about incentives for homeowners and non-profit organizations. Her thoroughness in her information provided me with knowledge about HVAC replacement that I was unaware of, and she was so easy to speak with and friendly.

  • Review 29 (2025-01-06 - Rating: 5)

    James Gregory was our tech, and he went above and beyond for me. He was very informative and made the process easy and stress free.

  • Review 30 (2023-08-26 - Rating: 5)

    Heart Heating, Cooling, Plumbing & Electric replaced two outside AC units and two inside Coils with new Lennox Systems. They also had to build up one of the platforms for the West-Side AC Unit that had become unstable over the years. All of the technicians involved were very professional and knowledgeable of their area of expertise! Pleasant to talk with and entertained all of my questions about the technical aspect of what was involved! Very pleased with the work performed and the way they protected our home inside and out! Big shout out to Cody Odneal (AC Designer), Kurt Vasquez (AC Installer), John Lauro (Landscaping), and Ethan Dinwiddie (Electrician)!!! Thanks for all the hard work! No photos of the Westside AC Unit installation yet, but will include once its installed. Ernie Davis

  • Review 31 (2024-07-19 - Rating: 5)

    My technician was Jim Anderson. I was impressed by him first off for being prompt. He said 3:30 and my doorbell rang at 3:30. From there he put on foot coverings and proceeded to ask me my plumbing concerns. I gave him an explanation of what was going on. He returned my concerns with a through evaluation. Afterwards he did his thing and in minutes found the problem. But what impressed me the most was he didn’t just say ok found it he continued to look over my concerns until he concluded no other problem existed. (My mother was happy).This type of service seems to rarely exist anymore in the service industry. I can truly recommend Heart from my heart. Thank you again Jim

  • Review 32 (2025-01-08 - Rating: 5)

    Love Heart Heating. Chuck fixed our furnace quickly and efficiently. Very professional and knowledgeable as always.

  • Review 33 (2024-11-02 - Rating: 5)

    As we shivered in our 58 degree home this morning - Zach arrived bright and early to save the day. Really liked that we got a pre-arrival call with an eta. Zach was knowledgeable, efficient, and very professional. Would give 6 stars if I could!

  • Review 34 (2025-01-06 - Rating: 5)

    Ryan was awesome. We have had issues with our heater. Ryan came in and took time to download and fix the system.

  • Review 35 (2024-12-17 - Rating: 5)

    Tyler and Tiji are really nice and helpful. Ask for them when scheduling with this company. They’re both dedicated to getting your problem resolved and fixed. They’re very sweet. Thanks guys.

  • Review 36 (2025-01-07 - Rating: 5)

    Justin did a great job on our furnace check up. Highly recommend Heart for HVAC needs.

  • Review 37 (2024-10-17 - Rating: 5)

    Jeremiah, a Master Plumber from Heart Plumbing and HVAC, was outstanding. He did a yearly tankless water heater inspection. He was professional, courteous and friendly. I highly recommend him for your plumbing needs.

  • Review 38 (2024-09-21 - Rating: 5)

    We are in the middle of moving after selling our home, and the dang sump pump went belly-up, filling the entire joint with an overwhelmingly noxious aroma. Heart Heating & Plumbing sent their A-Team in the form of Mr. CALEB BREEN, who really went all-out to get us squared-away (quickly and affordably). The man is an extremely hard-worker with sharp intellect and a wry sense of humor. Outstanding work! We are much-obliged.

  • Review 39 (2024-07-21 - Rating: 5)

    Updating, but leaving my original review because it demonstrates how seriously they took my issues with the first experience. Chelsea from Heart reached out to see if there was anything I needed that could give them a chance to demonstrate their commitment to customer service. Since we had recently moved we did actually have some plumbing issues we wanted a closer look at. I had an appointment scheduled that worked with my time frames, plenty of communication leading up to the appointment, and confirmation when the tech was on the way. Hunter was very knowledgeable and addressed each of the items I wanted looked at and if they were immediate concerns, what was industry standard currently, and what items could probably wait out just be monitored as part of routine maintenance. We’re still going over estimates and haven’t had anything serviced yet, but probably will in the near future with Heart.Original: Technician couldn’t make the appointment and I wasn’t updated until an hour after my 3 hour appointment window. Reschedules seem to have no extra priority as I would have to wait an additional 4 days to have a tech back it just for an initial evaluation with that same 3 hour appointment window. I understand things happen, it’s more that they just don’t seem to care, even when I called to cancel because of going with a different company it was met with the same seeming indifference.

  • Review 40 (2024-08-14 - Rating: 5)

    5 star rating for this company because of their superior customer service. Every time I need something they send someone almost immediately or the next day. This last appointment was for a routine inspection and Joel ramirez was very thorough , professional , explained and showed me everything about my hvac system. Highest honors for that guy as he seemed to really love his job and help and educate people about the hvac industry. A couple of other professionals that really stood out were Justin Anderson, Ruben tapia, Charles ozment. I just recently had a brand new hvac system and water heater installed by this company and they did an amazing job with superior quality equipment and workmanship. Thank you to all the professionals at heart.

  • Review 41 (2024-07-24 - Rating: 5)

    We purchased a mini split from Heart and when Rick came to install it, he really took time to design/plan the best way to install so as to minimize the footprint on our house! He was always on time and left absolutely no mess!

  • Review 42 (2024-10-24 - Rating: 5)

    Another excellent routine service on our HVAC system. Kendall was personal, professional, and explained every step through the maintenance check on our furnace. I highly recommend Heart Heating & Cooling...

  • Review 43 (2024-11-07 - Rating: 5)

    I highly recommend Heart for all HVAC, plumbing, and electrical needs. Their team is skilled, reliable, and dedicated to providing top-quality service. From start to finish, their professionalism and expertise stood out, ensuring the job was done efficiently and to the highest standard.A special thanks to their commercial business development representative, Arica Netterville, whose attention to detail, professionalism, and friendly approach .Arica’s dedication to customer satisfaction is truly commendable and reflects the company’s commitment to excellence. If you need trustworthy and high-quality services, Heart is the company to choose.

  • Review 44 (2024-06-19 - Rating: 5)

    The overall experience Heart HCPE was very positive. We had to reschedule a few times but once that was out of the way the technicians did a great job.Marc came out to diagnose the issue with my old AC Unit. He quickly identified the issue and explained clearly and concisely what was the problem and the solution going forward a. Great professional and cool guy.Justin replaced my old AC Unit. He was swift but thorough in the replacement. He explained the work he did clearly and answered all my questions. Bonus points for taking extra care to leave everything as clean as he found it.

  • Review 45 (2024-10-31 - Rating: 5)

    Technician was very professional and friendly. They showed up at the beginning of the time frame they said they would. Did a very thorough job. I strongly recommend.

  • Review 46 (2022-06-16 - Rating: 5)

    HEART Heating, Cooling, Plumbing, and Electric is truly a top-notch company. From start to finish they provided excellent service, communication, and value. My primary installers, Collin and Cayden, were very professional and knowledgable about the system they installed. From the moment they arrived up to their final departure, they communicated clearly and demonstrated just how much they value us as a customer and how well HEART treats them as employees.Our new system replaces a 19 year old American Standard heater and air conditioner. It is much quieter, smaller, and more energy efficient. The line-work (copper), electrical, taping, ductwork, is exceptionally clean, organized, and with sufficient safety measures installed to protect my house and the system itself.Without a doubt, I would use HEART again and would request Collin and Cayden if they were available. HEARTs lifetime warranty is second to none and their commitment to the customer has earned themselves a lifetime customer.

  • Review 47 (2024-06-19 - Rating: 4)

    Justin Anderson was great to work with. Helped me understand the problem and how to take care of the AC unit. Happy he was there to fix our unit.However, the company its self continued to cancel on me. They offered money to reschedule appointment after a week without AC in 95 degree temps on a less than year old unit. When we did not reschedule, they just cancelled on us instead and moved it 2 days later. Then that day they cancelled again. I want to believe their excuses as why they cancelled but I find it hard it to believe when I sat around at my house twice waiting for their massive window of when a tech will show, only for them to cancel twice after the window ended. Incredibly disrespectful to my time having me wait for 10 hours with 2 no shows. Then asked for a window unit to be delivered and they said it be delivered between 11-1 and it arrived at 3:30, again having to wait and cancel meetings to be at the house.Positive review for Justin. Negative review for management

  • Review 48 (2024-07-10 - Rating: 5)

    Jim from Heart is awesome! Unfortunately, Ive had to have him at my home twice in the last week due to issues related to work the city is performing. He was professional, knowledgeable, kind, and walked me through his thought process while tackling my clogged main sewer line. I appreciate his attention to detail. It was best case scenario for a crappy situation.

  • Review 49 (2024-10-14 - Rating: 5)

    Taylor Lee was absolutely fantastic, professional , knowledgeable and very thorough and took his time to explain everything to me. He was very kind and relatable. A+++++ review

  • Review 50 (2024-07-31 - Rating: 5)

    Justin from Heart was exceptional through every step of the process! Communicated ahead of time for the arrival window, walked through what he was going to do, showed what the issue was on the RTU, and got the AC back up in running within an hour. 5 stars! Would recommend to anyone in need of HVAC services, Heart was great from beginning to end!

  • Review 51 (2024-10-22 - Rating: 5)

    Justin Anderson w/ Heart heating & cooling is the MAN. He worked relentlessly to restore our system to normal operating. Employees like him are the reason my wife and I keep going back to Heart.Thanks again!

  • Review 52 (2024-09-18 - Rating: 5)

    Jim Anderson did an exceptional job for me. Talk about someone who genuinely cares about doing a good job, and going above and beyond. This is your plumbing guy hands down.

  • Review 53 (2024-10-30 - Rating: 5)

    This is the second time I have used Heart and they were just as awesome as before! This time our heat wasnt turning on and Justin Anderson from Heart worked extensively to resolve the problem! We couldnt be happier.

  • Review 54 (2024-04-25 - Rating: 5)

    Met them at the Garden and Home show and took a magnet just in case It wasnt long before we had to use it as our water heater died. We were very impressed with the quality of service we received. A professional looking rep came out to assess the issue and confirm that we needed a replacement. He then gave us some options for units and for financing. We also engaged the service plan which covers not only the water heater but furnace and AC. They came out the next morning and did the replacement and brought all the systems, pipes, hoses, etc...up to code which was something we never would have even thought of and was included in the price of the unit. I would definitely recommend them, I didnt find the charge exorbitant in any way rather based on what we were getting and how we can use them now I found it all very fair and will trust them going forward until provided a reason not to.

  • Review 55 (2022-09-02 - Rating: 4)

    Let me start by saying Victor Gallegos came to give us an estimate on our condo for new air conditioning and furnace. He was very very professional and knew what he was talking about, he also didn’t pressure us into anything or try to up sell any products.Michael Ibarra is a tradesman I highly recommend you ask for when it comes to installation. Him and his helper (no name listed but a guy with a lot of tattoos) absolutely killed it and had 0 intent on any corner cutting and made it very clear on what he was doing and why. They worked very hard to get my furnace and AC installed and up and running. *ASK FOR HIM TO DO YOUR WORK*Joseph Rodriguez did all the electrical work in order to get everything finished up and also went out of his way to get two of my kitchen outlets working again when they stopped working a few months ago. He said it was an easy fix but I’m still very grateful.As for somewhere in management, we were given a two day window to have everything installed and completed. They gave the boys other work instead of having us somewhere up on a priority list, putting our job up to 4 days. The 4th just to essentially plug it in and get it running. We had to deter our vacation plans on the 3rd day just for them to say “they’re understaffed” which resulted in us cancelling plans for no reason. And nobody ended up showing up to get our unit running. Which is why I can only give Heart a 4 star rating, but that’s a management issue not a worker issue.

  • Review 56 (2024-12-23 - Rating: 5)

    I got HEART as a gift from a family member who loves using them. My first experience was awesome. Tiji is awesome!

  • Review 57 (2024-08-07 - Rating: 5)

    Heart has always treated me well. They are great in their response time and Odie goes above and beyond to make sure we hit deadlines and have a thriving partnership.

  • Review 58 (2024-12-11 - Rating: 5)

    Chuck OLeary was great today! Came out super fast, and got the work done! Glad to have the heat back

  • Review 59 (2024-06-10 - Rating: 5)

    Mark came into my house. I had a water leak in my ceiling. My pressure valve was not working and my water tank was so old that we had to replace it because it was not up to code. Mark was extremely professional friendly, very respectful and even though it cost me some money to get a new water tank he was a joy to have as a technician would highly recommend him anytime

  • Review 60 (2024-08-06 - Rating: 5)

    David and the rest of the install crew (complete HVAC system) were fantastic! they had a very long day and stayed until the job was finished. Highly recommend!

  • Review 61 (2022-10-27 - Rating: 5)

    EDIT OCT 26 2022This is my second time using Heart. First off, they are EXPENSIVE! You can shop around for better pricing. However they do ***VERY GOOD WORK***. I had Jade and Talon come out and replaced two water heaters. They were nice, cleaned after themselves and very informative. I was asking questions during the install and they were more than happy to explain what they were doing. Everything is up to code and they fixed other tradesmen work, on top of the install. Ask for these gentlemen when you get your plumbing done.Ask for Matt R. (Master Plumber) On time, explained the work he completed for my understanding. Very clean, professional, and great workmanship. The work performed was replacement of two sewer sump pumps and pipe repair for the sewer lift in the crawl space.

  • Review 62 (2024-06-12 - Rating: 5)

    Marc Zeno came out today to fix our air conditioner and was very polite and friendly. He informed us about the best way to take care of our furnace and was fun to interact with. He did a great job explaining everything!

  • Review 63 (2024-06-08 - Rating: 5)

    Fan on our compressor would not run although the ac was working fine. Called Heart because the reviews were really good. Called yesterday pm, the lady on the phone was really great and scheduled a tech to come out first thing the next day, a Saturday. Sent me confirmations via text and email with updates, got a call first thing in the morning and sent a text with the name and photo of the tech coming out, which Ive never seen offered by anyone before. The tech is Ruben Tapia. He was great. Answered my questions, was helpful with info I needed and got us up and running. We also did the one year service feature.Very happy with the overall experiance. Highly recommend Heart.

  • Review 64 (2024-11-08 - Rating: 5)

    Arica has an amazing commitment to her clients and is an extremely knowledgeable about connecting people to one another. She is a top-notch LinkedIn person.

  • Review 65 (2024-06-19 - Rating: 5)

    When my AC in my new house wasn’t cooling I knew exactly who to contact. Marc had done some work on my condo a few months back and I just knew he would be the best to call. He came the next day and found the issue immediately, thus getting my new home nice a cool within minutes. I highly recommend Marc Zeno for all your HVAC needs, he is not only the best but extremely friendly and relatable making the experience less stressful.

  • Review 66 (2024-12-13 - Rating: 5)

    Joel Ramirez is highly skilled and ultraprofessional. I highly recommend Heart for sending the best people for the job.

  • Review 67 (2024-06-23 - Rating: 5)

    Contacted Heart for a blocked sewer lateral to the main street line. Jim came on time, was friendly, professional and careful. He quickly cleared the block and checked with video that our line was in good shape. A very satisfactory experience.

  • Review 68 (2024-11-30 - Rating: 5)

    If you need a plumber, request Daryl! He’s a pro and his prices are very fair. Don’t call Applewood or AAA. Call Heart is ask for Daryl.

  • Review 69 (2023-10-03 - Rating: 5)

    I had issues with the water heater on my home, and after initially dealing with a competitor, the folks at Heart Heating, Cooling, Plumbing and Electric came heavily recommended to me. From Baileys help in scheduling an appointment and communication of reasonable expectations, to having their technician Darryl (and also Justin) come out, listen to my concerns, and provide me with an estimate that was reasonable. Both Bailey and Darryl kept me up to date with what to expect, and Darryl worked through unexpected challenges with my home in order to complete the work on time and according to the estimate I was provided. I was impressed by Hearts commitment to customer satisfaction, and I would recommend them to my family and friends for any of their services. Heart stood by their work, respected me and my concerns, and with Baileys and Darryls professionalism and commitment to a positive customer experience, they helped keep this old sergeant happy! I wont hesitate to use Heart for anything my old home throws my way.

  • Review 70 (2024-07-03 - Rating: 5)

    The three technicians I had, Charles Ozmont, Jon Estes, and David Statler were all exceptional, got my new unit installed without any issues and were a joy to work with.

  • Review 71 (2023-05-27 - Rating: 5)

    We had several electric upgrade projects completed by Ethan Dinwiddie and the team (Corey Divis, Abraham Valadaz). Service was superb, from the initial consultation with Ethan to project completion. I highly recommend calling Heart the next time you need an Electrician!

  • Review 72 (2025-01-03 - Rating: 5)

    Update 1/2/25--Tiji did a thorough job on our hvac system--fixed what needed fixing and explained everything clearly. He was friendly, confident, courteous, efficient, and intelligent. Please send him out here next time!Update 9/30/23--Heart did a great job with my high tech humidifier--excellent communication and a terrific technician--and the great staff who set up the appointment exactly right.Update 7/11/2023: Its a pleasure to tell you that Joe F. is a superb diagnostician and an artist at repairing complicated and simple equipment. He is, in my experience, the best you have. This month, in two visits to my home, he fixed two hvac problems that none of the Heart people who worked on them--in one case, in weeks of repeated visits--could solve. You have a great company and your workers work hard and well and with good spirit--no question about that. But please ASK JOE TO TRAIN THEM! I strongly recommend this. They are good but he is better.Update: 5/19/23: Larry did a great job--kept finding and fixing problems with good spirits and total knowhow.I should add all the Heart people who worked for a week to replace the entire heating/ac/waterheating setup in our condo. And the brilliant guy, name starts with a J, who diagnosed and fixed our very unusual hvac system in our other condo. And the man who replaced a ceiling light and fan, did a wonderful and flawless job. All terrific workers and nice people. Were letting them fix all of our heating cooling plumbing and electrical problems.Anyway, todays superb Heart worker was plumber Larry. Sorry I cant remember all the names -- but they are in the company records.Keith is an excellent electrician who diagnosed and repaired every problem we had, especially the old breaker box, which he replaced. He worked fast and well. I would trust him with any job.Jason replaced a fan with a fan and light fixture -- got all the parts and did a thoroughly professional job--a very reliable and intelligent electrician.Dwayne is a master plumber and he and his assistant inspected and repaired everything related to water in this condo. Absolutely first class work.

  • Review 73 (2024-03-18 - Rating: 5)

    Fantastic service by this company. Marc Zeno was the technician who performed my annual maintenance service. Marc was very personable and when he arrived I showed him around the house to familiarize him with the layout of where everything was. He was very detailed in his maintenance routine down with the furnace and then outside with the AC unit. Upon completion, Marc showed me a few things that will help with efficiency and airflow in the home. Some great pointers. The one thing I liked and appreciated about Marc was he never put huge pressure on me to purchase add ons. He mentioned a few things and how they could be helpful and that was it. I will definitely keep doing business with Heart and will request Marc for future needs.

  • Review 74 (2024-09-18 - Rating: 5)

    Justin A did a good job of inspecting the furnace and AC units. Now I’m ready for fall. He went above and beyond to help w another small project while he was here - much appreciated! Great customer service!

  • Review 75 (2023-08-22 - Rating: 5)

    They were quick to get out and do the work. It was done well, but I had a few issues following the install. Just as they said, they stand behind their work. They came out, resolved the issues and left us feeling great about the experience and decision to go with them.

  • Review 76 (2023-05-06 - Rating: 5)

    Richard W., Cody O. and crew did a professional job installing our new energy efficient heat pump system. In addition, Joseph R. did a fantastic job with the electrical connections. If you are looking at heat pumps I would endorse Heart, they did a great job for us.

  • Review 77 (2024-06-07 - Rating: 5)

    I have had Heart work to install a new furnace, a new air conditioner, bring my aluminum wiring up to code, install a new sewer line, repair leaks in 2 spots in my plumbing line, and install new wallboard and paint it in one bathroom where the leak did a lot of damage. The work took place over a period of about a year with more than than 7 or 8 technicians doing the work.I have been very pleased with the quality of all the work and the friendliness of all the technicians. I have always been called about 30-45 minutes before they have been scheduled to arrive.I have taken advantage of their free membership which gets me a discount and free yearly inspections of my heating, cooling, plumbing, electrical, and sewer line including a camera being run through the sewer line.Their pricing has been lower than other quotes.I have recommended them to several of my friends. One of them used Heart to install a new sewer line because their quote was lower than the 5 other quotes he got.Nothing but good things to say about Heart.

  • Review 78 (2024-02-29 - Rating: 5)

    Purely giving this review on employee Marc Zeno at Heart Heating and Cooling. He was amazing and saved the day for us during our home inspection. Unfortunately, we had major issues with the company and it about ruined our home buying experience. However, Marc was able to rectify and turn around our experience. The best service partner ever and the company owes him a lot because of his care, concern, follow up and commitment to providing unmatched service.

  • Review 79 (2024-12-12 - Rating: 5)

    Extremely professional. And personable. Excellent communication was much appreciated. Very knowledgeable technicians. Recommend Heart.

  • Review 80 (2024-03-21 - Rating: 5)

    Darryl was very professional and was very happy to switch out my tub spout to divert water to my shower.He explained the replacement process and gave me all options and told me they would be able to give me additional discounts because I am a first responder.He was quick and precise. He was professional yet friendly. I enjoyed working with him.I will be putting Heart in my Rolodex and calling for any issues I have in the future!

  • Review 81 (2024-06-20 - Rating: 5)

    I had a great experience with Alec, Javier, Jon, and Taylor on an HVAC improvement project. They ensured that the project was completed to my satisfaction. My upstairs air circulation and cooling is so much better than ever. My house is 20 years old so there was opportunity for improvement. Highly recommend!

  • Review 82 (2024-06-29 - Rating: 5)

    I received outstanding service from Darryl Fabra for our plumbing repairs. I received estimates from other companys, but the warranty your company provides is exceptional. Thank you for your outstanding service.

  • Review 83 (2024-08-04 - Rating: 4)

    This is a bit of a mixed review... We have a pair of 6-yr-old a/c units, exactly 1 year out of warranty. 3 weeks ago, one died (capacitor) over the weekend, and family was arriving in a couple days so I needed more immediate support than waiting for the part for 3 days and DIY. I called several places; Heart was the only one available. I had used them before on a furnace blower motor - and they were great. Our tech that arrived was great - I told him I thought it was the capacitor, and in less than 5 min he confirmed that yes it was. He had a similar part on his truck and had the new cap in 10 min later. Entire service call - under 30 min. But this is where I have less stars to give in the review: I understand it was a weekend service call (I called on Sat, they came on Sun) - I get all that. But a $20-$25 cap and a total bill of over $500? That was with a military discount... And he quickly checked our other unit and said it appeared fine - and ironically 2 days ago IT has now stopped working... Probably the motor on this one - which is $150 part. But I cant afford another $1000/hr service call. Unfortunately, I like Heart, but I will probably need to find someone smaller with less overhead in the area.

  • Review 84 (2024-11-08 - Rating: 5)

    I had the privilege of meeting Arica today who performed and incredible LinkedIn presentation today! She is definitely worth 5 stars!

  • Review 85 (2025-01-08 - Rating: 5)

    Jim Anderson snaked a kitchen drain to clear a blockage. He has been to our home on numerous occasions for different issues in the past and has always been extremely kind, courteous and proficient. He is a great credit to the entire Heart organization and to his profession.

  • Review 86 (2024-09-29 - Rating: 5)

    Taylor Lee was wonderful to work with. Very professional and knowledgeable. I always have great service from Heart.

  • Review 87 (2024-12-08 - Rating: 5)

    Shane was great at explaining the issue after troubleshooting our HVAC system. Also , Mark Zeno was very helpful, friendly and courteous.

  • Review 88 (2024-05-03 - Rating: 5)

    Marc Zeno did an excellent job with both the service that I requested (cleaning and certifying furnaces) but also the additional work that needed to be done afterwards. He explained everything, told me what he thought was important and what was optional, and took care of everything quickly and cleanly.I have had nothing but positive experiences with Heart and highly recommend them.

  • Review 89 (2024-11-01 - Rating: 5)

    Had an emergency kitchen sink blockage and disposal not working - Heart put me on priority and sent Darryl over who handled it like a master - also got some estimates on home improvements and tips on how to secure water lines.Thank you

  • Review 90 (2024-06-29 - Rating: 5)

    I have had several plumbing issues that Darryl has helped me with! He was very professional, knowledgeable, kind and friendly in addition to helpful. I recommend him to anyone!

  • Review 91 (2024-12-04 - Rating: 5)

    Arica Netterville is great to work with! Highly recommend talking to her about all of your commercial HVAC needs!!

  • Review 92 (2024-05-14 - Rating: 5)

    Alec the technician who came to do the repairs was so awesome! He was right on time for both appointments, super friendly and transparent about the issues and the suggested work, and then quick to make the repairs happen. He walked me through all that he did with photos etc. Thanks for great work Alec, Ill definitely come back to you for any future HVAC work!

  • Review 93 (2024-03-28 - Rating: 4)

    Prompt (same day service for our broken furnace on a Sunday!). All staff and techs were friendly, respectful and professional. Our new furnace was in the next day and works wonderfully. We appreciated the space heaters for the previous day, and the return service to put on the CO2 detectors. I took 1 star only because we were not provided an itemized invoice when we asked for one because we had questions over the permit cost. While Heart assured us we were not inappropriately charged for the permit, I was surprised that they would or could not furnish an itemized invoice with the costs broken out, but it appears that is a common business practice not to do so. Overall, I am a happy customer and would recommend Heart.

  • Review 94 (2024-07-03 - Rating: 5)

    We had Justin Anderson our for this years annual AC and furnace inspection. Justin was great. He was on time, professional and answered all of our questions. As always, it was a great experience with the Heart team.____________We just had Jamie out to do an annual inspection on our furnace and AC. 5 Star service. Jamie was on time, explained how things looked, and left us with some options to consider. He also set up an appointment for some electrical work we are planning. It was a great experience as usual from Jamie and the Heart team.-----------------We needed to upgrade out electrical panel for a solar project. Keith from Heart Heating, Cooling, Plumbing, Electric worked with us to explain options for the upgrade, provided an estimate to do the upgrade, and had the main panel replacement scheduled within a week.He got the work done faster than his estimated time and the quality of the work was outstanding. He made not having power for the day so much less painful than it might have been.All told, Keith and Heart Heating were easy to work with and solved our serious problem quickly. I would recommend them to anyone...and actually already have.

  • Review 95 (2024-05-30 - Rating: 5)

    I had my HVAC system replaced by Heart. They were able to do it the day after the inspection. It was all completed in one day by a great team led by Victor. They were very professional yet very friendly. I highly recommend Heart.

  • Review 96 (2024-06-26 - Rating: 5)

    Marc is THE best. Always spot on with any issues weve had. Figured out what the issue was with the swamp cooler, and diagnosed the issue with our A/C. Also pointed out the issue with the previous A/C install (not enough air flow!) Highly recommended!!

  • Review 97 (2023-12-11 - Rating: 5)

    Bill was awesome! So easy to work with and an expert at what he does. This company was efficient, quick, and reliable. They came out the same day I called and fixed the issue I had within 24 hours. Highly recommend!

  • Review 98 (2023-07-13 - Rating: 5)

    It has been said that “word-of-mouth” is one of the best forms of advertising. That being said, a good friend recommended Heart to me when my water heater failed. What an amazing experience! Within a few hours of my call, Master Plumber Doug Hammond showed up at my condo to assess the situation and give me some options. I received three options along with thorough explanations for each and recommendations based on several potential scenarios. Based on the options and recommendations I was quickly able to make an informed decision. Doug returned a few days later (after the new water heater arrived) and removed the defective water heater. Then there was a bit of a delay while we waited for two water damage companies to come and assess any potential microbial damage and send estimates for that repair if necessary. Once that was taken care of, Doug returned and installed the new water heater. The process of removing and replacing the water heater was clean and tidy. The turnaround time on this project was three days, and technically only two days taking into consideration the almost one-week water damage assessment delay. Doug is a consummate professional! He is friendly, courteous, knowledgeable and 100% all about customer service. His work ethic of doing the job right and doing it right the first time is unsurpassed! Throughout the entire process he answered my numerous questions with patience, honesty and an incredible sense of humor! It was an absolute pleasure getting to now Doug and a privilege to have him in my home for this project!I would also like to give a shout out to the numerous Customer Service folks I talked to throughout this project. They were kind, courteous and about getting the job done! As I stated earlier, “word-of-mouth” is one of the best ways to advertise. To that end, I recommended Heart to my neighbor who was having trouble with her water heater. She had the privilege of working with another one of your professionals, Larry Barela. She had called me to relight her pilot and there were complications which prompted the arrival of Larry. Again, another outstanding experience working with him as he assisted my neighbor in removing and replacing her water heater, as well as a couple of other minor things not directly related to the job he was initially called to do!Needless to say, my experience with Heart was OUTSTANDING! You can rest assured that I will be recommending Heart to my friends and neighbors. I wish you all the very best! THANK YOU for the positive and professional service you deliver!!!!Elijah Roberts

  • Review 99 (2024-02-14 - Rating: 5)

    Incredible service! I can’t say enough about this company and their team. We have utilized Heart Heating and Cooling a few times ( older house, means older pipes) and every experience is better than the last. I phoned them with a backed up pipe and water in my basement this morning, and they had someone out within two hours; and the cost for the entire visit was less than the gas the attendant used to get to our home.Jim was our consultant today, and he was kind, timely, informative, so very professional and gave us an honest assessment without making me feel like the sky was falling. He explained his findings in a way I could understand, though wasn’t patronizing, and cleaned up so well you would never know he just ran a greasy snake through my laundry room. We have a large plumbing project looming and I will not hesitate to utilize Heart Heating and Cooling because of Jim and the outstanding service we receive each time we call this company. TEN STARS!

  • Review 100 (2024-01-15 - Rating: 5)

    ⭐⭐⭐⭐⭐I cant thank Ruben and the team at Heart enough for the exceptional service they provided. My furnace decided to give up on me during one of the coldest days when it was -10 outside. Ruben came to the rescue and not only diagnosed the issue promptly but also went above and beyond to explain why it was happening. Turns out I needed new furnace and ducting to correct the poor installation and shoddy work done prior to when I bought the house.The pricing for the extensive work done was very reasonable, considering the circumstances. Now, I have a furnace that works seamlessly, a bulletproof warranty. The peace of mind I gained from their service is truly priceless. Additionally, they even sent a plumber to address a leak, and the outcome was equally impressive.The professionalism, efficiency, and dedication demonstrated by Ruben and the entire team have earned them my trust and loyalty. I highly recommend Heart Heating and Plumbing to anyone in need of reliable and top-notch heating and plumbing services. Thanks again!

  • Review 101 (2024-01-31 - Rating: 5)

    My furnace went out on a sub-zero day. One of Heart’s trucks was in the area, so I called them. I couldn’t have asked for a better experience (well, maybe if it was free 😜). Anyway, Charles was the technician and he was great. Explained what the problem was, showed me pictures and gave me a couple of options. I knew the unit was past its estimated life, so I went with a replacement. Charles was great at explaining the various options available. He came and installed the unit when he said he would and there were no surprises. I wouldn’t hesitate in recommending Heart. 5 stars!!

  • Review 102 (2024-04-08 - Rating: 5)

    We had a very good experience with Heart Heating and Cooling, Every one of the service techs that came were very polite and everyone that came into the house put on shoe covers, no matter how many times they had to go in and out of the house. They were there on time. Very professional!Ish was Great and knows his job well, he was a pleasure to have around.

  • Review 103 (2023-10-29 - Rating: 5)

    I highly recommend at least getting an estimate from Heart Heating, Cooling, Plumbing, & Electric before deciding elsewhere. What truly sets them apart is their outstanding warranty, which they honor without hesitation. They have very competitive pricing. Plus, their commitment to customer satisfaction is truly remarkable.Just a few days ago when I had my sprinklers blown out, a minor issue was identified with the bleeder nipple where Heart had installed a new pipe back in July. I reached out to Heart Saturday morning, and the very next day, they sent their technician, Bill, out in the cold and snowy morning with a temperature of 19 degrees. Bill not only soldered in a new bleeder nipple, but he did so at no cost under their warranty and performed a whole-home inspection of my pipes. Unlike most companies, they truly honor their warranty and do so without any questions or trying to bill you for coming out, or making excuses as to why something isnt covered. They just come out and fix the problem. They are very approachable, and Bill is a true professional.In May 2023, I also had my sump pump replaced, which they did at a great price, after obtaining estimates from four other companies. However, in July, an issue came up unrelated to the installation or the device, where a stone got caught in the pump. I called Heart to take a look, and Bill came out the same day to address the problem. No questions asked, they covered everything at no cost.I will continue using them for all my HVAC, Plumbing, and Electric needs. Their wonderful warranty provides complete peace of mind, and they have great pricing, provide quality work, and service all around.

  • Review 104 (2023-09-24 - Rating: 5)

    This company was recommended by neighbor. I called initially for an electrical situation, but my appointment was canceled due to too many technicians calling in 🤒 Issues fixed by relative. Days later we had a slow leak in basement bathroom. Needing a plumber I called heart and plumber was send that same day. Dan the plumber came and immediately found out the problem . Being late in the day, we decided to wait till next day. The job he did was fixed in time he had said it would take. He did a great job. His is very knowledgeable about plumbing and we had job done at a very reasonable price. If needed I will use this company and this plumber again.

  • Review 105 (2024-02-01 - Rating: 5)

    The installation of my new water heater went well and the technician was very thorough and professional. He cleaned up everything. Additionally, he promised to come back on Fri to take care of my furnace next. I would recommend this company to all my friends, and family.

  • Review 106 (2024-06-05 - Rating: 5)

    Justin performed a thorough analysis as well as cleaning of my air conditioning system. He answered all (a lot) of my questions with courtesy and a genuine interest in my ultimate understanding of the service being performed. Highly recommend him as a qualified technician.

  • Review 107 (2023-10-21 - Rating: 5)

    Jim Anderson and Jason Jagger were amazing! Both worked at my home and reassured me by taking the time to talk me through the process and explain in detail the sewer scope. They are very professional, honest and went well above my expectations!! Will call on them always in the future and would highly recommend!!

  • Review 108 (2024-02-20 - Rating: 5)

    Ive had a lot of work done recently with this company Heart heating cooling plumbing and electric of the many different companies Ive used over the years Im so pleased to find one that has not been A disappointment. I have been rather impressed by the very fact that every technician that is come here to work has been quite impressive. We ended up interacting with about 5 technicians and all everyone was polite knowledgeable and very professional. They were fast and paid attention to the detail I was very impressed with the job they do I believe that they all went above and beyond I cant recommend this company more highly from the owner to the office personnel that we communicated with the price was reasonable their work was outstanding its refreshing to me the company that says what it means and then goes and does that very thing the way they said it would be from the price to the work to knowledge the professionals that they have already recommended them to some of our friends

  • Review 109 (2024-06-29 - Rating: 5)

    Darryl helped my father with his main line and was very helpful and professional! My dad is an older veteran who is sometimes difficult to work with. Darryl was patient and very respectful!

  • Review 110 (2023-09-29 - Rating: 5)

    We had a great experience working with the team. Had a job that involved the electricians and boiler specialists. They did an amazing job working together to get it done. I Appreciate Ethan and Logan who installed our fan and Alec and Mike who helped with the pipes and boiler assessment. Thank you all, you were a pleasure to work with!

  • Review 111 (2024-03-21 - Rating: 5)

    Ish came by and helped with an electrical issue we had. He explained what he thought the issue was, got the issue fixed and explained to me along the way what he was doing which I really appreciated.Mark came by as well for standard service on my furnace and he also was great. He was quick and efficient and did a great job.

  • Review 112 (2023-09-12 - Rating: 5)

    *** 5 STARS *** Heart has earned our highest recommendation. From the first time we scheduled a bid through the completion of the work we have been entirely impressed with the customer service and support we’ve received. Prompt, informative, and professional help came from everyone we engaged with. Beau and Cory came today to overhaul everything in our house. What was scheduled as a two day job took these experts just one full afternoon to complete. They were friendly, knowledgeable, precise, and I was incredibly comfortable inviting them into our home. Thank you so much for making our house safe and for the ease of every transaction. *** 5 STARS ***

  • Review 113 (2024-06-16 - Rating: 5)

    Our Technician Ruben was five out of five stars. Very knowledgable, polite, and worked to solve our problem while explaining the process along the way. Would definitely recommend him to anyone!

  • Review 114 (2024-09-11 - Rating: 5)

    Had my old 1960s electrical system replaced. Ish did a fantastic job. I feel much better with proper electrical that has all the proper safety stuff in place.

  • Review 115 (2023-05-03 - Rating: 5)

    Tyler Pitts, our technician, was amazing. He was incredibly professional and very thorough in his work. He completed the repairs to our outdoor faucet in good time, and made suggestions for other items in our home that we might consider in the future. He was genuinely kind and considerate and…some would say this isn’t important but for us it was….he asked us for our dogs name and greeted him and petted him on the head every time he re-entered the house. That gave him a gold star 🌟 in our book. Thank you Heart Plumbing and Heating. You have amazing employees!

  • Review 116 (2024-12-17 - Rating: 5)

    Had the pleasure of meeting Arica, very pleasant and enthusiastic. Highly recommended!

  • Review 117 (2024-02-01 - Rating: 5)

    We had Heart Plumbing come out and install a new hot water heater and do some plumbing work in the bathroom of our rental house. Technician Darryl Fabra did a fabulous job, was on time and communicated everything that needed to be done. I was having a dishwasher installed at the same time and the guys from Home Depot were not able to hook it up without needing a plumber. Darryl jumped right in and hooked it up for me. Saving me so much time. Excellent company! I would highly recommend.

  • Review 118 (2024-05-12 - Rating: 5)

    Jim Anderson was awesome and had a great attitude! He was kind enough to end his Saturday (after 5p the day before Mothers Day) by snaking our pipe to our shower. This meant we didnt have to wait until Monday to shower in our home. Thanks again Jim.

  • Review 119 (2023-06-14 - Rating: 5)

    I used Heart Heating and Cooling, Plumbing & Electric for a gas leak detection and repair. Darryl is AWESOME! He was incredibly thorough in his assessment and methodical in his approach to fix. I had multiple quotes from other companies and their proposed service and resolution did not even come close to the detail and solution that Darryl provided. One company told me they would have to tear through 3 levels of walls! Darryl worked very hard to pinpoint the issue in order to reduce unnecessary damage and cost. He worked quickly and wanted to ensure we were confident that the issue was resolved once he was complete. The Heart team was incredibly responsive and kind. We will be using them again!

  • Review 120 (2024-09-25 - Rating: 5)

    Darryl Fabra was excellent. Very through and explained things clearly. I give him 5 stars!

  • Review 121 (2023-08-31 - Rating: 5)

    Never had a bad experience! They are very responsive and on top of everything. Whenever we call to make an appointment they are very prompt and communicative. They also let us know when a team member is on the way to our home and their time frames are pretty on par. We don’t have to wait at home from 7am-7pm waiting for someone to show up at an unknown time like we’ve experienced with other companies before. We recently had an issue with our AC system freezing up and it fixed itself the next day so I cancelled my appointment, but HEART reached back out and said they would still like to send someone out to make sure our unit was working to it’s full potential to ensure we are satisfied and the issue does not happen again. They got it handled urgently and even came out a few more times in the following week to make sure everything was working properly and no other issues came up. Andre is one of the best technicians we’ve had! He’s super friendly and very clear in his communication of the work that was done and letting us know what the next steps are. Highly recommend HEART, they care about their customers and making sure the service they deliver is up to your standards and beyond!

  • Review 122 (2023-09-29 - Rating: 5)

    I had some major issues with the whole house radiant floor heating system in a house I just purchased. Heart Heating & Cooling was able to get someone out quickly and fix the system in a timely, relatively affordable manor (there was a lot broken). The technician, Roy, was very knowledgeable and did top quality work. I was really impressed with the company and the technician. I highly recommend them.

  • Review 123 (2023-05-07 - Rating: 5)

    The team at Heart was extremely professional and did a great job. We have an old Victorian house and they were able to install a new furnace, AC, and enlarged our ducts and this was a big project. I’m very impressed how prompt, friendly, knowledgeable and hard working the whole team was. I love their transparency about the plan and did walk through prior to make sure everything was done correctly. Communication and customer service are an A+! I would highly recommend to anyone!

  • Review 124 (2024-03-18 - Rating: 5)

    David did an AMAZING job! He came out for a routine heating and furnace inspection. Before starting he gave me a detailed description of what the inspection would involve, making sure I understood everything. He asked if I had any questions or anything specific I might need addressed. Throughout the inspection David made sure to point out potential issues and did a great job explaining exactly how the entire HVAC system functions.On top of this, he noticed a possible leak coming from the water line where it first enters our house. I mentioned the house was built in 1951 it still had a galvanized line running from the street to our house. I told him how I have had multiple problems from the city water department in the past, as they have had to shut off the main line in the street for repairs, and whenever they turn it back on the built-up pressure always causes issues with the plumbing in my house. In an ideal world we would have already replaced the old galvanized line but that is obviously expensive. He was shocked to see the city did not include a pressure regulating valve when they installed the water meter inside the house, and explained how that can damage our plumbing. Even though the purpose of his inspection was strictly for the furnace he went out of his way to figure out any potential issues with our plumbing, including taking pressure readings on some of our plumbing fixtures. He even made sure to set up an appointment with one of their plumbers to come and do a free inspection in order to determine how we can best address the water pressure issues we are experiencing.David was EXTREMELY helpful, friendly, knowledgeable, and a pleasure to have for this inspection! Heart did our AC installation 1 year ago, and it is very apparent why this company is rated so well! I was already aware of some of the great services they include such as lifetime warranty on both parts AND labor, but I learned even more about how great of a company they are from my experience with David! Even though Heart only installed our AC unit, they regard us as a customer for ALL of their services! Knowing that one of their plumbers is coming out to give a free inspection makes what would be a potentially stressful project less worrisome. Absolutely 5 out of 5 service!

  • Review 125 (2024-03-14 - Rating: 5)

    Ish did an excellent job removing our old fluorescent tubes and ballasts and replacing them with LEDs, replacing our malfunctioning smoke alarm, and installing an astronomical timer for our porch light. The Heart office kept us updated about his ETA, and we were impressed with the friendly professionalism. We highly recommend this company!

  • Review 126 (2024-10-03 - Rating: 5)

    Tyler is fantastic, probably one of the best techs we have ever had service our system.

  • Review 127 (2024-02-08 - Rating: 5)

    I inquired about a project on Saturday and had an immediate appointment for Sunday. From there, the job was done in 2 days. Amazing!Jimi was courteous, professional, and went out of his way to get the job done right.Israel did some amazing work in converting our ideas into reality. He went above and beyond in hid professionalism and attention to detail.Thank you!

  • Review 128 (2023-10-02 - Rating: 5)

    My spouse and I tried our hand at installing a new kitchen faucet ourselves. It was going fine until we ran into an issue with our pipes, and ended up breaking off part of it. I called around trying to find someone to come out same day, and Heart was able to. Dan came out and got the problem fixed quickly. Everything is working great! I had also messed around with our master bath faucet and ended up not tightening something back up all the way. We found this out once turning the water back on once the kitchen faucet was good to go. While we were getting payment settled, water came through our kitchen ceiling light- our master bathroom had flooded due to my mistake. Dan was absolutely amazing in helping me get that disaster under control. He got the water shut off, tightened the issue area, and helped me mop up all the water (honestly did most of the clean up, really! Something he didn’t have to do). I was impressed with his level of service and care, especially with an unrelated issue that was entirely my fault. Everyone at Heart that I interacted with were extremely kind. I will definitely be reaching out for all my future plumbing needs - as I definitely won’t be messing around with that stuff by myself again :)

  • Review 129 (2023-08-13 - Rating: 4)

    Bill did a great job identifying our issue with our drains and coming up with a solution. He did high quality work and we continue to use Heart knowing we will get quality work each time. They are in high demand so we did have to wait a bit on install day but he finished the project no problem

  • Review 130 (2024-01-09 - Rating: 5)

    Alec came out to determine why our heat wasn’t working. He found the issue and fixed it in an honest manner which is not something I see often anymore. He could have easily installed an expensive fix but he is honest and so very kind! He was respectful and great at communication. We will definitely be calling HEART again for our HVAC needs, thanks for sending out Alec today!

  • Review 131 (2024-01-17 - Rating: 5)

    HEART is fantastic. Marc Zeno came out to look at a furnace that wasnt working. He ended up diagnosing the problem, identifying a couple additional problems, and fixing everything the same day. He did a great job, was very trustworthy and thorough, and was patient with little kids and a dog who were all home with me as well. Highly recommend.

  • Review 132 (2024-06-18 - Rating: 5)

    Had a situation that I needed an hvac, electrician, and a plumber to check some potential water damage. And they all came out within a much appreciated time-frame. Crushed it, and left no stone unturned. Went above and beyond as usual. Id definitely recommend Heart to anybody that is in need of anything they handle.All pros here.Thanks again!!

  • Review 133 (2024-08-01 - Rating: 5)

    Heart is the BEST and Jim Andersen on their team continually goes above and beyond. He is simply the best!

  • Review 134 (2024-07-28 - Rating: 5)

    Ish was super friendly and did an excellent job. He worked quickly and made sure I was eased with everything. Thanks!!

  • Review 135 (2024-03-13 - Rating: 5)

    Used these folks for my last couple of HVAC needs. Marc was my tech for today. He was awesome. Had a great chat while he was working. He was super knowledgeable and broke down all the issues in laymans terms. I will continue to use these guys in the future and if I can get Marc, thats even better!

  • Review 136 (2024-08-03 - Rating: 5)

    I was more than pleased with the service and the gentleman, Rueben that took care of my problem and more than explained what was wrong and the need for replacement. I saw competence in the entire company.

  • Review 137 (2023-09-05 - Rating: 5)

    Andre came out to assess problems we were having with our AC system. He was extremely thorough, and took his time explaining to me why things weren’t working. His knowledge and expertise was fantastic, and he was very kind and patient as well. This was all as a result of being a Heart member, and it was well worth it. Reliable and helpful. So grateful for Andre’s help!

  • Review 138 (2024-01-22 - Rating: 5)

    This post is very long overdue but our plumber Bill did a fantastic job on our plumbing problems last fall! We also had their drywall team repair the drywall that had to be cut away. Highly recommend and will use them again!

  • Review 139 (2024-08-11 - Rating: 5)

    Jon was amazing! Honest, knowledgeable, and dedicated. I cant thank him enough for the job he did.

  • Review 140 (2024-05-30 - Rating: 5)

    We had a great experience with Ish. I had an electrician over to do some work a couple years ago, and he didnt notice the miswiring in my main panel. Ish noticed it, fixed it, and got my house grounded and safer. Hes a great guy, very knowledgeable, and took his time explaining things to me. I feel a lot better knowing my house is grounded and safe! 10/10

  • Review 141 (2024-11-14 - Rating: 5)

    Thank you Heart Heating, Cooling, Plumbing & Electrical and Justin!!! My furnace cap was no where to be found after some windy weather!! I was able to get an appointment and it fixed before more snow!! Sleeping better at night now!!!

  • Review 142 (2023-10-28 - Rating: 5)

    Darryl did an amazing job on our plumbing issues. He was professional, explained things very clearly, and his customer service was top notch. He was also willing to work us to make the project fit our budget. Thank you!

  • Review 143 (2024-02-28 - Rating: 5)

    Marc came out on a no heat call. He was very friendly and prompt. He clearly explained what was wrong with my furnace and quickly fixed the issue and even saved me money! Thank you very much! Great customer service!

  • Review 144 (2023-12-22 - Rating: 5)

    My basement floor drain clogged and flooded our storage room the other night. Jason and Jim were out the very next morning. I was skeptical of them because I’ve had bad experiences in the past with plumbers trying to oversell me on services I don’t need. They didn’t do that at all. The price was reasonable and were honest with me on what needed to be done. Big thanks to Jason and Jim for taking such great care of us.

  • Review 145 (2023-10-19 - Rating: 5)

    Great experience from start to finish. The office staff were very friendly and professional- they answered my call on the first try and got me set right up. Roy arrived on time and was extremely courteous. He explained what the problem was and what our options were without feeling pushy at all. He took the time to answer all of our questions, and inspected the furnace and a/c while he was here. We had to wait for the next business day to get a part, but the problem was fixed the same day. Highly recommend!

  • Review 146 (2023-07-23 - Rating: 5)

    Ive had two services done by Heart in the past two weeks. Both have been fantastic and really well done. Jamies installation and repair of our swamp cooler was perfect. Coreys installation of our new electrical panel turned out perfect. Very happy with the services as a new homeowner by Heart.

  • Review 147 (2023-05-26 - Rating: 5)

    Larry is likely the most professional plumber Ive ever dealt with. I think hes a very pleasant individual as well. He was extremely well prepared, perfect planning and presentation of the details and facts. Everything from his tools to his work was neat and well organized. The work he performed was excellent. You wont find better. A+. He is the reason I signed up for the yearly membership.

  • Review 148 (2024-06-27 - Rating: 5)

    Marc Z worked on my AC system. He was very professional and acted as a true consultant. Appreciate the work you all do!

  • Review 149 (2024-01-16 - Rating: 5)

    Heart heating and plumbing is the most honest and ethical company I’ve ever worked with. While other companies told me I had doomsday repairs to make, Heart saved me time and money by giving me straightforward and honest answers. They are my go-to company for any/all HVAC and plumbing repairs. I cannot recommend them highly enough.

  • Review 150 (2024-07-15 - Rating: 5)

    Hunter was very helpful and explained everyone that needed to be done. Replaced or PRV and even capped off the line for my water softener that was no longer neededThank you!

  • Review 151 (2024-03-21 - Rating: 5)

    After searching through numerous places looking for both a plumber and HVAC servicer, we landed on Heart Heating, Cooling Plumbing & Electric. The reviews here on Google and details about their maintenance membership program online are what convinced me to call and so happy I did! From setting up the initial call, then bumping us up seeing we had emergency plumbing issues and having both William (HVAC) and Brian (Plumbing) come out the following morning to address those issues, make repairs and offer additional reccomendations was amazing overall. We felt cared for from beginning through the end, pricing is reasonable and we signed up for the membership program as well. Great and friendly customer service all around!

  • Review 152 (2023-09-29 - Rating: 5)

    Great experience from start to finish. Initial tech Victor G pointed out only what needed replacing and what still had plenty of life; also noticed our rusting, leaking water heater and walked us through all our options, discounts and technology. Tech Adam A and John were very professional and efficient, informing us of their progress at every step. Tech Dan C has water heater installed quickly, and resolved some clogging issues as well. Admin staff was very communicative and made the process seamless. Highly recommended.

  • Review 153 (2023-06-17 - Rating: 5)

    Roberto was awesome! He was very knowledgeable and explained to us all of our options for fixing our air conditioner. He was very kind and made sure that we understood what we could do in the future to avoid the same issues. He was able to complete all the fixes in one day and did a great job. Would definitely use again and recommend to others!

  • Review 154 (2023-11-26 - Rating: 5)

    Heart Heating HVAC technician (Alec) came out to our house near Colo Springs on short notice on a Saturday. He was prompt, professional, highly knowledgeable about our complex system, and took time to answer our questions. Excellent experience. The dispatchers were also excellent, and the text and email updates are efficient and appreciated.

  • Review 155 (2024-04-01 - Rating: 5)

    Cody came out to give me a free quote on central air conditioning installation.He was very professional, knowledgeable, experienced, and explained everything well. Very impressed and excited to use this veteran-owned company with excellent customer service!!

  • Review 156 (2024-01-14 - Rating: 5)

    Ray Wamsley was truly a professional. He inspected the kitchen drain line and informed me that he was going to the store to obtain the necessary parts. He returned and get right to work. His workmanship and work quality were exceptional. When he was finished, I checked the two sites where he worked, he cleaned the areas as if nothing ever happened. I was very happy that the kitchen drain was fixed after a week having to wash dishes/pots/pans outside in the backyard as I was in 1823. Quality work, friendly, professional, and clean. What more can I ask for?

  • Review 157 (2024-03-21 - Rating: 5)

    Shane came to our house to repair water heaters. He was very professional, knowledgeable, and explained things in a way that I understood and could re-articulate. Very pleasant experience.

  • Review 158 (2023-11-29 - Rating: 5)

    I have to say that the whole crew, Victor, Jon, Anthony, Darryl(plumbing) and Logan(electrical) did an amazing job of the installation! They were very respectful of our property and i would not hesitate to recommend them. Also a shout out to the office personnel, answer quickly and are very knowledgeable and respectful.

  • Review 159 (2024-02-07 - Rating: 5)

    Today was the 3rd time we have used Heart. As always, they excelled with their service. The initial call was for water around the recently installed appliances but Andre came out and ruled out the appliances but did find something that needed work and has proceeded to correct that issue. Heart sent out Jason to snake the line under the house so they could scope the line to see where the issue might be. Fortunately the snake and the scope (technician was Jim) ruled out the line under the house and the issue in the line was corrected. A Master Plumber, Bill came out to check some additional. unrelated plumbing issues and updated them the same day. As always, all of the technicians were very respectful of us and our home. They were efficient and knowledgeable. I continue to appreciate our contacts with Heart! Thankful to have found a company with these values and skills.This is the second time in several months I have used Heart Heating and Cooling. In less than 24 hours I called in with a leaking hot water heater problem and now the old appliance has been removed and a new one fully installed. Darryl Fabra was our plumber. He was knowledgeable, professional and respectful of our home. He explained what he was doing, cleaned up the area after he was done and explained to me how to use the new appliance. All in all, an excellent technician and positive experience.Earlier this summer (when the temperature outside was in the 90s) we used Heart Heating, Cooling and Plumbing to replace our Air Conditioning and furnace. With a houseful of family they worked around us and again all of them were knowledgeable and respectful. The installers, Jerardo, Anthony, and Kyle worked around us and David and others provided portable AC units to help make the house comfortable. From our sales rep, Victor to the warehouse help, it was a very good experience. Definitely a great company to deal with.

  • Review 160 (2024-06-13 - Rating: 5)

    Ruben Tapia was amazingly caring and patient helping me figure out how to replace my old swamp cooler unit with a new one! Highly recommend this professional!

  • Review 161 (2023-12-05 - Rating: 5)

    Jason J. was very helpful and professional when he came out to check our slow draining bathtub drain. He also did a main line snake to make sure that it wasnt contributing to the issue. He also set up another technician to come out and use a camera in the main line for the same day! I also, really appreciate his laymen explanation of everything he was doing and providing advice to help in the future. His 23yrs of experience showed. Thanks again for providing top notch service as we have come to expect from Heart!

  • Review 162 (2024-10-03 - Rating: 5)

    Both Kendell and Victor were extremely professional and helpful! Would definitely recommend!

  • Review 163 (2023-10-15 - Rating: 5)

    Collin and Jacob ended up not setting new my furnace in the correct place, and without the fire rated metal flashing on the flue. Unfortunately, we were having issues with my roof leaking at the same time. Matt and his apprentice came back a few months later and removed my new furnace so it would not get damaged. I had to store it in my garage for 6 months because of the roofing contractor taking so long. I scheduled a reinstall with Heart and requested Matt again because he was such an outstanding technician and very professional. They sent a second guy to help Matt whos name is Steve. He is their lead install guy. Steve was super good and professional as well. I would have to say that Hearts office team deserves to be mentioned. They were always polite and courteous even after all of the schedule changes I had to make to work around the roofing contractor. They were always accommodating scheduling around the roofer.Very good CompanyCollin and Jacob were very professional and polite. Good hard workers. I would recommend their services. Thank you for an outstanding job.

  • Review 164 (2023-12-10 - Rating: 5)

    I am a renter, but the Heart team still treats me with incredible respect. (Even though Im not the one paying!) They give me all possible details about the issues and answer all my questions. Ive had several issues witht the heating system not working and little plumbing concerns, all of which have been fixed. HVAC tech, Rick S spent many hours in my home with me and despite what seemed to be a complicated issue, he maintained a pleasant attitude and kept at it until my heat was working. Jimi K, came to perform an annual inspection of the units plumbing and I told him about a couple of small concerns, that he quickly diagnosed and fixed.Both of the technicians were positive/pleasant, knowledgeable and professional. The dispatcher, Bailey, was also excellent. Despite me asking for some flexibility with setting up the appointments, she maintained a smile in her voice. The text and call updates from dispatch and the individual technicians are efficient and appreciated as well.

  • Review 165 (2025-01-01 - Rating: 5)

    Excellent and prompt service. I will be using them for many years to come.

  • Review 166 (2025-01-08 - Rating: 5)

    Justin A. did a wonderful job. Would recommend.

  • Review 167 (2023-10-23 - Rating: 4)

    Update: after the second time Heart cancelled on me, they called me to apologize and set up a specific time to complete the service. The technician showed up on time and was very friendly.A few years ago Heart installed a new furnace. They did a great job with that. The furnace came with a 5 year membership, in which they will do a yearly inspection on your AC and furnace. In May 2023, I received a call from Heart (they reached out to me) to set up an appointment for AC maintenance in June. Several hours into the 5 hour service window they called to tell me they did not have a technician available. They offered to reschedule but I was not interested in waiting around all morning a second time. In September 2023 they called me to set up a time for furnace maintenance. Again, the service window was 7-12. At 11:30 I had not received a call or text, so I called them and got the same answer, they did not have a technician available and wanted to reschedule after I had been waiting 4.5 hours. I understand this happening once but twice in a row is unacceptable.If they offer to sell you a service contract I would highly recommend you decline. If it is included with an install, don’t expect much. Very poor customer service.

  • Review 168 (2023-08-22 - Rating: 5)

    We had some scheduling issues and the customer service line was extremely responsive via text and phone to get me all rescheduled. They also offered a credit towards service after multiple schedule issues. The tech Javier was extremely kind and knowledgeable and explained everything he looked at and everything he found, going through his checklist to make sure I understood the items that needed attention.

  • Review 169 (2023-04-14 - Rating: 5)

    First time using Heart and very impressed. Dispatch very nice kept us informed got us in as we had a home inspection resolution deadline to meet. Then the Master Electrician Corey was very professional, wore booties, very personable. Corey listened to what we had to say and discovered our bad breaker and replaced and conducted a full house safety check so we could get on with our home sale. Great pricing and thankful for veteran discount they offered. Highly recommend! Thank you!

  • Review 170 (2022-06-10 - Rating: 5)

    Our entire experience with this company was great.We were able to get in touch with someone every time we needed, for even the smallest things.They made scheduling easy and showed up on time or kept me updated on the situation.We are very happy with the work they did and wouldnt hesitate to call them again for any other work. The prices were reasonable and came in just under what we had budgeted for the work, which was great. We signed up for the membership, which includes a number of inspections, discounted parts and labor, and waived visit fees.Both of the people that came out to the house were fantastic. They were professional and personable and were just great to deal with.Couldnt be happier with our experience with them!

  • Review 171 (2024-10-07 - Rating: 5)

    On time friendly explained everything very well. Very knowledgeable! Ish was very friendly and great to work with! Highly recommended!!

  • Review 172 (2023-08-31 - Rating: 5)

    John, Preston, and Doug have each been to my home in the last few weeks to help with gas line and plumbing work related to a remodel. I had the option to use plumbers recommended by my contractors, didn’t have the same level of trust I do with Heart, so I opted to stick with Heart for everything. I couldn’t be happier with my decision. Without fail, everyone is friendly, responsive, knowledgeable, and thorough. I trust the quality of their work, and I know they will make things right without question if needed. I only wish they serviced appliances. If that were the case, I would never call anyone else!

  • Review 173 (2023-08-04 - Rating: 5)

    Michael Frye with Heart Plumbing came out within 24 hours of my call requesting service. I needed a bidet toilet installed, a drain unclogged, and wanted a plumbing inspection done given my home was now over five years old. Michael arrived on time and took care of all these requests. The inspection brought a couple of things to my attention, the biggest one being the fact that my waterless tank should be flushed out annually. Mike took care of everything that same day. He was knowledgeable, professional, helpful, and friendly. He left any areas he worked in very clean. Heart has a really good online communication system with their customers, which I appreciated. I knew a lot about Mike - including what he looked like - before he arrived. I could see on a map where he was on his route here. It was a good way to manage my expectations; great communication! I plan to use Heart again.NOTE added August 4, 2023: I continue to use Heart and am continually pleased with the exceptional technicians they send. This company is really special. I see myself staying with them for a very long time. I highly recommend them to everyone I know.

  • Review 174 (2022-10-18 - Rating: 5)

    I have had a wonderful experience so far with the professionals at Heart.Matt R has been amazing with the time he has taken to explain the recommendations he has to improve our water quality and plumbing around our house. We are satisfied with the work he’s done on our plumbing and pipe repair and we are in the process of having him come back out for more projects.Joe F has got to be the most knowledgeable furnace technician we have ever met, and was great when he completed an inspection of our furnace system. He also provided a great list of recommendations to ensure that our system is working as well as it can, as long as it can, and we appreciate that.Kelly S has also been very thorough and efficient in the electrical work he’s done around our house. He provided great recommendations and came out to repair one of our electrical outlets outside, install a surge protector for our entire electrical system and remove a smoke detector that was going bad, all in less than an hour.Ashton G was amazing when he came out to conduct the main drain line inspection and scope. He was also very thorough and efficient in the time spent competing the inspection.Lastly, the girls at the office are very helpful in scheduling and keeping me posted on when the technicians are on the way or if they are running late. Everyone at Heart has been extremely helpful, without being pushy, in providing the recommendations needed to keep my home safe and I appreciate that in a company.

  • Review 175 (2024-01-10 - Rating: 5)

    We had Doug come out to replace our water heater and could not be more pleased with the work he did and his professionalism. He was on-time, finished quickly while doing a thorough job, and kept everything clean - he even shoveled the snow from our driveway and walkway.

  • Review 176 (2023-07-26 - Rating: 5)

    I cannot recommend Matt and the team at Heart enough! He was way more thorough than any other company we have worked with before, and their prices were very fair. He gave three options to fix my air conditioner and explained the pros and cons of each choice. Very pleased!!

  • Review 177 (2024-05-28 - Rating: 5)

    We had to get some work done as part of the home inspection for the sale of our house. Ish was very professional and great at answering all our questions. He was also very prompt.

  • Review 178 (2024-07-12 - Rating: 5)

    Rubin was out to give us a second opinion on our roof top evaporative cooler. He gave us a thorough diagnosis of the issues.

  • Review 179 (2023-08-09 - Rating: 5)

    Can’t speak highly enough about Heart and their team. I’ve used them consistently over the last year after purchasing a flip that had a few issues. Jason came out today and did an excellent job identifying a the root problem and getting it fixed within a couple of hours after walking through the door. They’re always transparent about price up front and focused on quality throughout the entire visit.

  • Review 180 (2023-04-15 - Rating: 5)

    Doug came out to give me a quote on my water heater and went above & beyond, truly! I appreciate his taking the time to explain what my options were and giving his honest opinion. Great customer service! If you guys ever to decide to service my new home in Idaho Springs, I’d be happy to hire again.

  • Review 181 (2023-03-14 - Rating: 5)

    Brad saved our new home! After battling a kitchen sink clog for hours with no luck (even with a drain snake and sink plunger) I knew I was out of my league. Heart was able to send a plumber out the next day who was quick to explain the severity of the situation was not just the sink, but the entire house had been previously plumbed in a way that can only be described as catastrophic. I seriously cannot stress how refreshing it was to hire a professional who was respectful to me and my female partner, willing to do a large emergency plumbing operation on his day off, and have it all working again within 4 days of calling. Five stars for saving our home, thanks Brad!Update 4/1/22: continued service with the membership was great! We had Mitch, Chris, and Larry assist us with installing a mini split. They were super professional as well (just like Brad!), and spent time to give us multiple quotes and discounts on different options. It made us really feel like we were being taken care of, especially since we were going to have some A/C this summer with a lifetime warranty on it. They were also able to give some great advice about our furnace and some recommendations on ways to make it safer. Super satisfied with our service yet again!Update 3/14/23: free service on the mini split. Our technician Matt arrived, asked me for information about how we have been maintaining it and gave me some updates about quotes we had received from them almost a year ago, with updated and better prices. Super helpful! He verified that the maintenance info that the previous team of guys (Mitch, Chris and Larry) gave us was correct and had been working to keep things running smoothly. Almost a year later and I am still extremely satisfied with the services Ive received. Thanks Matt!

  • Review 182 (2024-04-05 - Rating: 5)

    All techs are top notch and nice to work with. All get 5 stars based on my landlording and previous engineering experiences using others. Victor Gallegos did great on estimate. Jimi Knight was great with plumbing. Jake Plowman was great with the electrical. William Burke was the hardest working HVAC tech I have seen that also knows plumbing well (great job and work ethics). Justin Anderson also was great with HVAC. The new guy, Tristan L., had good things to say about working with the Heart team. Mariah, the dispatcher was prompt and got those guys here first thing in the morning. A manager, showed up half way through the job and helped with install. The whole Heart team know their furnace, plumbing, HVAC, and electrical trades, and they are great to work with.

  • Review 183 (2023-06-13 - Rating: 4)

    Ruben was the best technician we’ve ever had, highly recommend for AC/heating repairs. We have used Heart for a few years and overall, we are satisfied. One note, if you have an issue, it is hard to get a hold of management, so just be aware of that. We ended up getting our issue resolved with them (felt like we were overcharged for a service) so we continue to use their services. Would give them an 8/10.

Similar Organizations