Crown Services

Located in Denver, Colorado

Address: 1419 W Cedar Ave, Denver, CO 80223, United States

Phone: +1 303-660-4174

Rating: 2.7

Services

Repair services
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Comments

Review 1 (2024-07-08 - Rating: 4)
Like others, we were assigned through our home warranty. Cons: difficult to get ahold of via phone. Pros: Todd was efficient and practical in getting us a new water heater and was able to install it same day. The install was professionally done, as corroborated by other HVAC/plumbers who have been out. I was skeptical of the reviews, but it was overall a good experience.

Review 2 (2023-04-06 - Rating: 5)
We had a leak coming from our hot water heater, and it was causing some minor (potentially major) damage in our garage. Working through our home insurance provider, Crown Home Services sent out a tech (Todd) within 24 hours and they were able to fix the issue promptly. Todd was quick, professional and went above and beyond to repair the leak. We really appreciated his great customer service and clear explanation of the issue and needed solutions. Also thank you to Maggi for her prompt responses and getting us on the schedule ASAP!

Review 3 (2022-12-06 - Rating: 5)
Not sure why they got such bad reviews. I really like them and they did a great job replacing our water heater. We used them with our 2-10 home warranty. Justin came out twice to diagnosis and fix our water heater. They ended up replacing it for us and he did it in under 1 1/2 hours. He is so nice and loves dogs, which we have two so thats always a plus in my book :) Maggie at Crown Home was always responsive and helpful! If anything it was 2-10 that held up our claim and I had to call them to see what was going on. But Crown Home was always on top of it.

Review 4 (2019-09-30 - Rating: 5)
We had a water heater go out but we had the insurance from American Home Shield and they sent us to Crown Home Services. Todd (the owner) came out promptly and agreed with my assessment that the bottom had rusted through. Thereafter he sent out Brian who apparently has been installing water heaters for over 20 years and he had it in, working and was gone before I knew what had happened. Anyway both were very nice and its a high quality water heater that works great! Most important the Mrs. isnt causing a loss of hearing in my right ear any more.

Review 5 (2020-11-10 - Rating: 4)
They were fairly responsive, somewhat friendly and knowledgeable but since we went through AHS it was a bare bones fix. After the technician completed the work I noticed it was still leaking, then when he came back the next day fixed it with some help, I noticed an area a foot over had a dripping leak but since it was a bare bones fix (only the tub) it wasnt their job to fix. I feel they could have tested their work better, looked around and extended a pipe they replaced a few feet more to fix a second problem. Regardless of my issues with American Home Shield and how they dont get quality contractors, scheduling was easy and they returned to complete the work.

Review 6 (2018-02-17 - Rating: 5)
We had our water heater replaced by Clint with Crown Plumbing. He was awesome and got it replaced asap! He really went above and beyond to make sure we had hot water today. We appreciate his professionalism and knowledge. We would not hesitate calling Crown Plumbing again for any plumping issues.The receptionist was professional and helpful with our AHS claim and scheduling. I recommend Crown Plumbing!!

Review 7 (2022-03-22 - Rating: 5)
Justin came out to our house and did a great job! I got a call not even a full hour after making a service request to schedule practically same day service. Justin was really helpful in explaining the problem and quick to repair. I recommend Crown, these guys know what they are doing!

Review 8 (2018-01-29 - Rating: 5)
Very professional work . Clint from Crown Plumbing came to my home and fixed a leak in the hot water pipe above the hot water heater . This happened before years ago and a plumber came and told us we needed a new hot water heater . We almost fell for it . But my wife somehow noticed that the leak was above the hot water heater . This time when it happened again Clint from Crown Plumbing came and fixed the leak and replaced the line leaving the hot water heater so that it will never happen again . We are so thankful for this companys honesty and outstanding work . I highly recommend Crown Plumbing .

Review 9 (2017-03-31 - Rating: 5)
I cant even begin to express my gratitude for the work done by Clint at our home. As first time home buyers we were devastated to find out we had a plumbing issue within the first few days of living there but thanks to the excellent work and quick response to our needs we were back to enjoying our new home! Thank you so much for the awesome work, we will definitely be recommending you to our friends and family!

Review 10 (2018-11-20 - Rating: 5)
We had an excellent experience with Aaron! He was very professional and knew exactly how to fix our plumbing leak. He cleaned up well after he was done working which we appreciated. Thank you for a good experience!

Review 11 (2018-10-01 - Rating: 5)
I was assigned to this company by American Home Shield to fix my water heater. I canceled my appointment with them and my warranty company tried to still charge me a $75 trip charge. I spoke to April and she called them and got me refund and called me back to tell me ASAP. Great customer service!

Review 12 (2017-07-26 - Rating: 5)
John came out yesterday to fix a toilet leak/drip. He was able to come in identify the problem, explain to me what was needed and fixed it right away. He was very professional and spoke in normal terms that I could understand. He even pointed out some other things I should keep an eye on. No up sell, just an easy fix.Also, the scheduling department was able to get someone out here the SAME DAY!Highly recommend.

Review 13 (2024-10-03 - Rating: 5)
Heather, who answered the phone, and Justin, who came out to my home to do the work, were both fantastic!

Review 14 (2021-03-25 - Rating: 5)
Justin showed up ON TIME and was able to resolve the issues I was having very quickly. He was very professional and helpful. I would recommend using these guys for any plumbing related services and ask for Justin!

Review 15 (2017-03-29 - Rating: 5)
Clint, with Crown Plumbing, came out today was great! Quickly identify the problem and solution. Explained to me in a clear and concise way. He explained what was done before, why it failed, and fixed it the correct way. I appreciate his over customer service and care he took with my home. Outstanding!

Review 16 (2018-02-10 - Rating: 5)
Used Crown Plumbing thru AHS to have water leak fix & replace main water stop valve underneath toilet tank. Clint came on time & addressed issue. I definitely recommend.

Review 17 (2018-03-12 - Rating: 5)
The service was excellent. The tech communicated very well, let us know exactly when he would be here. Made the repair quickly. Asked me to inspect his work and it was done very well. Would highly recommend Crown Plumbing.

Review 18 (2017-03-23 - Rating: 5)
Just had Clint out this morning. Courteous, on time, Followed Up Well. I was nervous as we used them through a Home Warranty Company and saw a 2 star review. They exceeded expectations for our leaking toilet.

Review 19 (2018-11-19 - Rating: 5)
Technician was great! He went out of his way to fix a few small additional things regarding my plumbing to make sure that everything looked good. Very happy with this company.

Review 20 (2024-03-18 - Rating: 5)
Used my Home Warranty. Quick and friendly. Justin was a great guy! He’ll help you out forsure!

Review 21 (2018-03-23 - Rating: 5)
Service was great ... right on time, courteous and professional ... technician was very personable and informative. Only negative was the extra cost of upgrading the garbage disposal from existing 1/3 HP to new 1/2 HP which was about twice the difference between purchasing the same units online.

Review 22 (2023-04-11 - Rating: 5)
Jesse was wonderful, professional and speedy. The quality of the work was superb. Would definitely use his services again if anything arises. Thank you for all you do!

Review 23 (2024-06-04 - Rating: 5)
Justin was awesome! I completely forgot about the appointment and was about 10 to 15 minutes away, and he was willing to wait. Then he gave my dog tons of love (I know, not relevant, but still important!). Most importantly, after we found the shut off valve (which took longer than I thought), he got to work right away. Fixed it quickly, and its such a relief that I dont have to listen to that horrible running toilet anymore. Thank you!

Review 24 (2014-05-08 - Rating: 5)
These guys are the real deal... You get what you pay for... Roto Rooter came out and the gentleman said, sorry man cant help you out then left just about as fast as he showed up. Les from Crown came out diagnosed the problem, and fixed it. Customer service to the max and did the job right. Weve been having problems for years with this building and now we dont have to worry about the building flooding because he put in a new back flow outside of the building... Huge relief. Thanks Les

Review 25 (2017-07-04 - Rating: 5)
Crown Plumbing has been doing work for us for many years and always does an amazing job. They fix the problem correctly the first time and are always punctual and professional.

Review 26 (2019-05-23 - Rating: 5)
Communication was great, they called and sent text messages. Chris was awesome! His follow through and attention to detail was fantastic. He arrived on time and took care of the problems. I would use him again.

Review 27 (2018-03-28 - Rating: 5)
Very happy with the work done by Clint from Crown Plumbing. He was able to identify and fix the issues very quickly.Clint explained why the issue is caused and also informed what he did to resolve it.

Review 28 (2018-12-05 - Rating: 5)
Aaron Was fantastic! He paid attention to detail, was very thorough and very professional. He arrived exactly when I expected, and got right to the job. I will continue to use this company based on my experience with Aaron alone.

Review 29 (2017-06-07 - Rating: 5)
I had a great experience, Clint showed up promptly at the appointed time, it took him just a half hour to switch out a new garbage disposal. He was very polite and courteous.

Review 30 (2021-06-08 - Rating: 5)
Very fast and professional. Did great work and did so efficiently. Would definitely hire them outside the AHS warranty if I needed something done in the future that isn’t covered. A++

Review 31 (2018-01-11 - Rating: 5)
Clint did a great job of balancing the need to open the wall up to be able to repair and keeping everything clean. He was cautious, creative and very efficient. I appreciated his attention to detail.

Review 32 (2018-07-10 - Rating: 5)
Excellent job by Clint! He identified the problem and fixed it so wed have no future problems-no bandaids to fix a plumbing problem!! Great job!! Thanks.

Review 33 (2021-06-05 - Rating: 5)
Courteous and professional plumbing expert diagnosed and fixed our issue in minutes! Highly recommended!

Review 34 (2017-03-14 - Rating: 5)
Very professional and prompt. We needed a new hot water heater and were very pleased with the service. Thank you!!

Review 35 (2023-12-04 - Rating: 5)
Brian from Crown Home Services of Denver came to fix our plumbing issues. We have 2-10 Home Warranty and after the first company they sent flaked out, Brian from Crown was assigned. I could not be happier with Brian and the work he did. He was kind, polite, fast, and explained everything that he was going to do and why. I will be requesting Crown and Brian for ALL my plumbing needs going forward!

Review 36 (2019-04-05 - Rating: 5)
Crown is amazing!! I love their response time and the prices are more than fair. Thanks guys keep up the great work.

Review 37 (2023-03-18 - Rating: 4)
They replaced a water heater for me through AHS. The replacement itself didn’t have too much of a fuss. Just some delays that were not really in their control. But once they got ready to go, Maggie was pretty good at scheduling me quickly and Justin was very professional and got the job done in a timely manner. The city inspector didn’t find any issues. So I would use them again to replace my water heater.

Review 38 (2018-04-26 - Rating: 5)
This is the 3rd time we have used Crown Plumbing and every time the plumbers are professional and the work is excellent. Best of all they communicate and let you know they are on their way and give you options. We highly recommend Crown Plumbing.

Review 39 (2017-06-30 - Rating: 5)
My experience with Crown Plumbing was AWESOME! Scott was on time, courtesy and professional, quickly solved my problem and provided advice to avoid the problem in the future. I will definitely specifically request Crown through my Home Warranty Program in the future and if I choose not to renew my Home Warranty you will be my Plumbers of choice.Expect referral business!!

Review 40 (2017-10-03 - Rating: 5)
This is my second time using Crown Plumbing. In both cases they were very professional and able to get the job done quickly and to a high quality. I would use them again in the future.

Review 41 (2017-08-24 - Rating: 5)
Keep up the good work. They were here on time and fixed the water heater. If your looking for a friendly and good work ethics company this it is.

Review 42 (2017-09-27 - Rating: 5)
Crown plumbing was assigned by home warranty AHS. Clint came out diagonsed the issue which then had to get it approved by AHS. Within a week he was out to fix the leak and explained in detail what he was going to do. Clint was AWESOME and I’m very statisifed with my experience. Clint was polite, professional and they are quick to reply be email.

Review 43 (2019-10-01 - Rating: 5)
Update. Apparently there are 2 different crown services. I just called in and there was nothing as far as work orders set up through them. Sorry for the confusion