Roto-Rooter Plumbing & Water Cleanup
Located in Delray beach, Florida
Address: 2201 Seacrest Blvd Ste A-8, Delray Beach, FL 33444, United States
Phone: +1 561-515-0127
Rating: 4.9
Services
- On-site services
- Language assistance
- Repair services
- Appointment required
- Credit cards
Categories
- Plumber
- Contractor
- Drainage service
- Excavating contractor
- Repair service
- Water damage restoration service
- Water filter supplier
- Water softening equipment supplier
- Water testing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-05-31 - Rating: 5)
Rafael showed up, on time, & gave us an assessment of our water heater from 2010. It was not repairable & seemed to be leaking. We purchased a new one & Rafael gave us an estimate for the replacement of the hot water heater & went to get it, along with the necessary materials for installation. We also had our garbage disposal upgraded & installed, as well.Rafael was knowledgeable, friendly & knew what he was doing. We would highly recommend him & will definitely be using him for future projects. -
Review 2 (2024-11-20 - Rating: 5)
Ask for Rapheal and Gabriel. Awesome team. No upselling. Explains everything thoroughly before, during, and after the job is done. Showed me what they were doing as well. Clean. No need to worry about your floors or the area they are working in. I highly recommend this company and these two gentlemen! -
Review 3 (2024-09-26 - Rating: 5)
Very quickly, within an hour, able to get someone out to my house to do the work. Very professional and efficient. Cost $600 minus $75 coupon to have my kitchen sink drain Roto-rooted and that works for me because it’s been backing up about 4 times a year for a while now. -
Review 4 (2024-07-22 - Rating: 5)
Rafael was early, which I appreciated since we had a plumbing emergency.Our toilet needed to be repaired.Rafael provided me with multiple options and quickly got the work done.I appreciate Rafaels patience and consideration on this job. All my questions and concerns were addressed. He is a top notch professional. -
Review 5 (2024-11-27 - Rating: 5)
Rafael and Gabby were the crew on my project. They did an amazing job. Very professional, knowledgeable, explained in easy to understand way. -
Review 6 (2024-09-07 - Rating: 5)
I cant thank ENOUGH Eric Lee from Roto Rooters. He is a highly trained technician. 100 Stars Service! HONEST INTEGRITY PROFESSIONAL. I had a problem that other companies most would have taken advantage of and he resolved it immediately. Eric provided me with peace of mind and instructions for maintenance. I highly recommend Eric Lee from Roto Rooters. I will be referring him and the company to all of my family friends neighbors..... God bless you Eric and God bless Roto Rooters. Thank you for your phenomenal customer service and for Eric giving me peace of mind. -
Review 7 (2024-07-07 - Rating: 5)
Rafael is amazing. He is very nice, professional, knowledgeable and tajes responsibility for his work. He fixed my toilet dripping sound in 30 minutes. I highly recommend Rafael and Roto-Rooter in the future. -
Review 8 (2024-10-24 - Rating: 5)
Rafael and Enrique were very knowledgeable and efficient. Im very satisfied with their service. Rotoruter should be happy to have them as employees. -
Review 9 (2024-10-07 - Rating: 5)
Used Roto Rotor out of Boynton Beach. They responded very quickly and took care of my drain problem. The service attendant spent quite a bit of time clearing out my drain line to the street. He gave me some recommendations and ideas on how to prevent future problems. -
Review 10 (2024-06-10 - Rating: 5)
My water heater broke over the weekend (on a Sunday) and in less than 24 hours Roto Rooter Plumbing was able to remove and install a new system. Rafael did an amazing job. He was very professional and clean. I definitely would recommend this company and I would request for Rafael, if any other plumbing services needed. -
Review 11 (2024-12-09 - Rating: 5)
Rafael was professional he got here on time with the appointment he took care of our problem of a clogged line Roto-Rooter is the best. -
Review 12 (2024-10-13 - Rating: 5)
Fast excellent service would highly recommend Raphael was amazing. Went through everything step-by-Step he really knows how to take care of his customers -
Review 13 (2024-12-09 - Rating: 5)
Wesley was great. He came on time and fixed everything. He went above and beyond his job. Thank you -
Review 14 (2024-06-16 - Rating: 5)
I spent hours trying to fix a serious plumbing issue that left my home with no running water. After the 3rd trip to the local hardware store and still no success, I decided to call Roto-Rooter. Rafael diagnosed the situation, let me know what was wrong, discussed options with me, and gave me an estimate. He got to work right away and fixed the issue quickly. Thanks Roto-Rooter and extra special thanks to Rafael for his knowledge and professionalism! -
Review 15 (2024-06-19 - Rating: 5)
Rafael was very professional and thorough with his work. He’s a very hard worker and wanted to get the job done right the first time. Walked me through what he was doing every step of the way. Appreciate the help Rafael! -
Review 16 (2024-06-27 - Rating: 5)
Great service! Rafael was very knowledgeable about leaks and was able to detect exactly where it came from . Fixed & replaced all pipes. No hidden fees and Very professional. 6 month guarantee on work done. -
Review 17 (2024-07-22 - Rating: 5)
Rafael was professional and creative. He came up with a solution to a problem that saved time and inconvenience and kept me as a Roto Rooter customer. He was the one who made the difference. -
Review 18 (2024-03-15 - Rating: 5)
We had an urgent leak that needed to to be fixed. Kitchen sink got clogged up and the washer in the garage leaked all over the place. It happened in the evening close to bed time. Called Roto Rooter and they responded very quickly. The dispatch was courteous and very efficient. Patrick came within an hour and half. I was explained what could be the problem and he fixed it. He also explained very scientifically what are the general maintenance issues one can take proactively. No other plumber has explained like that before. Everything got fixed to my satisfaction. Very reasonably priced. Thank you Patrick. This is the company I would trust for plumbing needs. -
Review 19 (2024-10-23 - Rating: 5)
Rafael and Rick came in when we was worrying thinking we was going to have do some major reconstruction in our bathroom but the boys came and immediately found what the issue was and handled 5 star service -
Review 20 (2024-07-29 - Rating: 5)
Tech: DHIDSON E did an excellent job and offered clear prices and options. No overcharged, reasonable! Recommended! -
Review 21 (2024-07-07 - Rating: 5)
Rafael was amazing, and even though he wasn’t able to fix my problem today, due to having to order specialty parts, I plan on relying on his company to help me later down the line with future repairs. Thank you very much. -
Review 22 (2024-05-16 - Rating: 5)
Team was great. Had a huge water bill from a leak around the house. Called and got scheduled next day. Rafael came, found and fixed the leaks. He was very informative, explained all the options, future maintenance, and worked fast. -
Review 23 (2024-07-25 - Rating: 5)
Raphael was very nice his work was clean and he also clean up after his job hes done I would recommend him anytime, -
Review 24 (2024-06-13 - Rating: 5)
Rafael and Tariqq were my technicians today. They both were very informative and had great customer service. Having guys like this on the job will keep me using Roto Rooter. -
Review 25 (2024-09-17 - Rating: 5)
I just had Roto-Rooter come out to remove a toilet and replace it with a new Toto toilet that I supplied. The entire experience was pleasant, professional and enjoyable. It was super easy to set up an appointment on-line. Roto-Rooter called me to let me know the technicians were on their way. The technicians, Dhidson and Wesley were professional, pleasant, knowledgeable and helpful. Dhidson was the principal plumber, Wesley was in training. They were dressed in uniforms, had a professional truck and they both had name tags and id’s. They gave me a fair price to remove the old toilet and to install the new toilet. I accepted. They began the work immediately. The job was a little challenging due to the technicians had to drill new flange holes for a Toto toilet. They had to drill through the floor tile and the floor concrete to secure the anchor bolts. Dhidson and Wesley did a great job. No complications or damage to the floor tile. They respected my home, and cleaned up everything. I was very happy with Roto-Rooter, the booking experience, the price and especially with the technicians, Dhidson and Wesley. I would definitely use Roto-Rooter again!!! -
Review 26 (2024-06-07 - Rating: 5)
Brandon C was wonderful. He was so pleasantly professional and very knowledgeable. He did a fantastic job and my drain is working perfectly. -
Review 27 (2024-08-05 - Rating: 5)
Great service. Easy to schedule an appointment. However, on weekends they seem busy and might reschedule. -
Review 28 (2024-08-15 - Rating: 5)
Rafael did an amazing job!!! Was extremely throughout and very helpful! 10/10 -
Review 29 (2023-04-08 - Rating: 5)
The representative was very informative, knowledgeable about their job, courteous and professional. He was respectful of my property while doing his job. He cleaned up after himself once the job was done. My plumbing issues resolved. I had the main and branch lines cleared with snake machine which was costly but, needed. I purchased an older home not sure if ever done and Ive been here 7 years. Its recommended every 10 years. Thank you. -
Review 30 (2023-07-27 - Rating: 5)
This was such a great experience! Brandon showed up right on time and replaced my faucet/stopped the leak in under an hour. He was very knowledgeable and friendly. He explained everything he did and went the extra mile to make sure everything was perfect! I definitely recommend this company! -
Review 31 (2023-03-03 - Rating: 5)
Excellent and prompt service from the first phone call to schedule a repair to the very end. They were very quick on sending a plumber out the very same day. The plumper, Paul, was super insightful on our plumbing issues and really worked hard and long to fix & resolve our stubborn plumbing issues with a rusted pipe connect to the supply lines to a sink faucet once and for all. Thank you, Paul! I would definitely recommend Paul & Roto-Rooter again! -
Review 32 (2023-06-25 - Rating: 5)
I cannot recommend this company enough! Roberto came out and went above and beyond to clear out pipes. He even tested our water for softness and showed us the ins and outs of owning a septic tank. He was so humble yet professional. If anyone at the company is reading this, this guy Roberto is a gem and should absolutely be promoted. -
Review 33 (2023-01-18 - Rating: 5)
My business used this company for their jetting service. We were given a 2 hour window of arrival, and Paul, employee #4434, came out within 90 minutes of getting called. He was both professional and efficient, resolving the issue in under an hour. They did not over charge for the emergency service, nor did we have to close while he was working. Fully recommend him to any business. He was polite, courteous, and walked me through his assessment both before he started, and his work after he was done. -
Review 34 (2024-11-19 - Rating: 5)
Rafael and his trainee were very efficient and friendly! -
Review 35 (2025-01-02 - Rating: 5)
James was an excellent provider of roto-rooter service -
Review 36 (2024-02-02 - Rating: 5)
Walter was extremely knowledgeable about the plumbing issue we had, and very thorough with the process of fixing it. Whole ordeal was done in about an hour. Friendly and efficient service -
Review 37 (2023-12-08 - Rating: 5)
Stephenson did an outstanding job clearing out our kitchen drain . We recommend him to every customer without reservations . He was courteous, competent , caring . -
Review 38 (2021-12-20 - Rating: 5)
We had a clogged drain line that was affecting our washing machine and kitchen sink. Roto-Rooter was able to come out on Sunday evening to fix without an addition charge for a weekend or after hours call. Paul our service technician was great, he was friendly, knowledgeable and made quick work of the issue. The drains are working great again. -
Review 39 (2022-05-28 - Rating: 5)
We are very happy we called RotoRooter today. It is a holiday weekend and the toilet and shower backed up. They actually arrived within 30 minutes of our call. We could not have been more pleased with our serviceman, Victor. He was professional and very personable. He explained everything before, during and after. The field supervisor, Matthew, also came by during our service call. Both gentlemen were genuinely interested in providing good service…and they did. We would highly recommend RotoRooter. -
Review 40 (2023-02-13 - Rating: 5)
I contacted Roto- Rooter for a leak with my water heater. Roberto responded promptly and assessed the situation. He ended up changing out my water heater with a new one. He was very polite and professional, even assisting my family with two other minor situations where he gave us advice on what to do. Thank you Roberto! -
Review 41 (2022-10-25 - Rating: 5)
We had an issue that Roto-rooter fixed. Another issue came up and they honored their 6month warranty by showing up..since it was a new issue we had to pay but they saved us a lot of unnecessary expenses, quoted by another company.If you want good quality, guaranteed professional service dont hesitate to call Roto-rooter. Their staff is knowledgeable, professional and courteous. Latron was a pleasure to deal with, he explained everything thoroughly and was very patient and respectful of the homeowners property. -
Review 42 (2024-03-28 - Rating: 5)
The guys were on time, respectful and had an excellent knowledge of what out system needed. They left the house in excellent condition. We would highly recommend -
Review 43 (2023-09-15 - Rating: 5)
The young man who came to our home was such a gentleman. He was so helpful to me that I just couldn’t thank enough. He is a real asset to your business. He is kind, courteous and so very helpful. Thank you -
Review 44 (2022-02-17 - Rating: 5)
From the start when we made the call to have a technician to review and propose for a new water heater to the completion of the job, This company was excellent,responsive with professionalism, caring, etc etc .Victor provided an outstanding service, he explained clearly everything he was going to perform,was attentive to our doubts and concerns and provided a very clear answer. He was on time,did an awesome job.We sure recomend them -
Review 45 (2021-11-16 - Rating: 5)
Weve recently had issues with our toilets and shower backing up, everyone that comes out to resolve the issues from Roto-Rooter has been extremely professional, knowledgeable, and on time. Our most recent issue required Kevin to come out on a Sunday night and he not only resolved the issue but provided guidance on what we may want to consider as far as types of toilet paper, etc. Along with getting our issue fixed I learned a few things as well, thanks Kevin! Kevin also ensured that we received a follow-up on our camera appointment to further check the issue. All around great service from Kevin. -
Review 46 (2020-07-01 - Rating: 5)
Patrick our service man was very knowledgeable and professional from start to finish of the appointment. We appreciated how he took the time to educate us. So we dont get the toilets clogged again.. Very pleasant disposition. He is an excellent asset to your company. I hope he is recognized as such. Thanks again Roto Rooter ☺️ -
Review 47 (2020-06-26 - Rating: 5)
Had a blockage in my bathroom that backed up the toilet and shower (water all over). Called and Patrick was out quickly. Extremely professional and highly knowledgeable. Gave multiple options and was given a free quote. He was also upfront about the pricing. Issue repaired/fixed quickly and area cleaned up well. Highly recommend! -
Review 48 (2024-03-05 - Rating: 5)
Rafael called and arrived on time. He was very knowledgeable and professional. I would recommend him for any plumbing needs. -
Review 49 (2024-04-24 - Rating: 5)
Excellent response time, fair prices and went the extra mile to take care of my mom’s water heater issue. Very pleased overall. -
Review 50 (2020-05-15 - Rating: 5)
The service was fast and complete. Kevin 6719 did a fantastic job with the plumbing. Jessica 5965 went above and beyond to assist me with my claim for water restoration damage. She really worked hard to get in touch with my agent to check on my policy coverage. You can really trust her to get you the best and most efficient service. Thank you! -
Review 51 (2024-02-17 - Rating: 5)
Walter gave 5 star service. Nobody likes needing a plumber, but this experience was easy and quick. Will use again if I need more plumbing services -
Review 52 (2023-02-06 - Rating: 5)
I was so lucky to have Latron Green-Harrell respond to my home to fix a blockage of my main line. He was very knowledgable and gave me some great tips on how to avoid issues in the future. He was thorough, efficient, and just an overall super nice guy. He made a very messy situation not so bad. I would highly recommend him to anyone in need of plumbing help. Thank you so much Latron!!! -
Review 53 (2024-11-18 - Rating: 5)
Technician was professional and thorough. He didn’t leave till he was sure he fixed the issue. Highly recommend. -
Review 54 (2022-02-09 - Rating: 5)
Eddie was patient and explained every step he would take to unclog our main drain. He even took the time to show us where it and the main water line were in our new house. He also educated us as to what we can and cannot put down our drains to avoid future issues. His thoroughness and honesty is something that is missing in most people today. It was refreshing to meet him and he was an absolute pleasure to have him service our home. Thanks Eddie!-Mike & BettyPembroke Pines -
Review 55 (2021-10-04 - Rating: 5)
Clive (and his apprentice Joe) were awesome. I called for service and Clive arrived at my house within 30 minutes. They were very professional and provided very valuable insight and recommendations as far as plumbing is concerned. I’m a new homeowner so the info provided was great! I will DEFINITELY be calling Roto Rooter (and request Clive) for any plumbing work I need in the future. I’ve already passed his number along to family and bragged about his work and services.Thanks again Clive!!! -
Review 56 (2021-02-28 - Rating: 5)
I received an estimate for replacing y water heater and the technician was excellent!He arrived very quickly, took the time to examine the problem as well as explain everything to me. Very nice and courteous !Overall a very pleasant and professional experience -
Review 57 (2021-05-19 - Rating: 5)
Clive was my service tech and he was amazing. Super professional, efficient, and got the job done right away. Ask for him to service your home. He is great. Super happy and I am now a customer of roto rooter as long as Clive services me. He was great. -
Review 58 (2020-06-20 - Rating: 5)
This was the best plumbing service I have ever had in 27 yrs in living in my villa. The speed of getting an appointment scheduled was appreciated! Frank 5553, my technician, expertly fixed a washer fill line, and it is working perfectly fine now for a newly installed washer. I will not hesitate to connect with Roto Rooter for any future plumbing issues! And, I will request Frank 5553! Thank you for superlative all around service, including the customer service rep that helped to set the appointment! -
Review 59 (2021-09-24 - Rating: 5)
We had a leak in the waste arm of our kitchen sink which caused a lot of water damage. Unfortunately our cabinets and flooring were a total loss. McNair was the technician sent out to perform the repair. He was extremely thorough and very patient with us during this difficult time. We also had a great mitigation team to deal with the cleanup. They went above and beyond during their time here. We are still in the height of the repair but we are very happy with everyone that has been dispatched to our property. We are also grateful to Corey for assisting us with our insurance claim. -
Review 60 (2021-12-06 - Rating: 5)
Called on a Sunday at 5 and Kevin came by I believe two hours later.He was by far the best plumber I have contacts in all my years of owning property. He explained the possible cause and possible solutions in resolving the problem. He fixed my problem quick and easy and if I was to call again I would request him again. -
Review 61 (2020-06-26 - Rating: 5)
I called Roto Rooter to have an issue with my kitchen sink resolved. From the moment of that call I was treated with care and concern from each employee I encountered. Ralston was the technician who came to my rescue and I am glad he did. He was very knowledgeable and professional and within a short period of time had the sink back in working order. So refreshing to have such a kind human being to deal with. Would highly recommend Roto Rooter to everyone as they were very fair in their cost. -
Review 62 (2020-03-10 - Rating: 5)
The plumber took his time and explained every detail of what had to be done and why. He also gave helpful tips and answered other questions I had. He was very polite and professional and even gave me a discount off my services. I have never used your company before because I thought you guys only handled septic issues so needless to say I was impressed to know that you all handle snall jobs as well. I would definitely recommend you to family and friends. -
Review 63 (2020-06-19 - Rating: 5)
Awesome experience. Angel Barreiro quickly scheduled a visit and explained in detailed all the work and labor required to restore my plumbing. He was very knowledgeable about the project and answered all the questions I had. Brian tech# 3344 was very professional and walked me through everything from start to finish. He did an excellent job with replacing our water lines with new piping. Would highly recommend Roto-Rooter in the future. -
Review 64 (2021-04-25 - Rating: 5)
We called Roto-Rooter because we needed some repairs done on our toilet tanks. Patrick and his apprentice were dispatched. They showed up as promised and on time. We immediately found them to be knowledgeable, honest and professional. They explained to us what needed to be done and provided us with a quote for the work.We decided to move forward and permitted them to do these repairs. In the end, they completed all work per our expectations and fully addressed all of our concerns. They even helped to provide some useful tips regarding our water heater. We’ll definitely use Roto-Rooter again for our future plumbing needs -
Review 65 (2023-05-27 - Rating: 5)
Plumber Ryan Davis #4915 made repairs to my toilet which was defective with water pressure and release. This problem was resolved by Ryan in a timely fashion and very efficiently. Ryan exhibited a very professional demeanor and kept me informed of the repairs being made. -
Review 66 (2021-04-09 - Rating: 5)
Under all the last minute stress, professions quickly came to our home (even on Easter!) and were able to help resolve and explain the issues we had with our backup. They were confident in fixing the issues and were prompt in doing so. Very happy I chose RR for the job :) -
Review 67 (2020-11-11 - Rating: 5)
Woke up to water coming up from my shower. Called made an appointment and In no time a tech by the name of Eddie was here to save the day. He was able to locate and clear blocks in the sewage line in no time. He also replaced and repaired a leak I had in my shower same day. The service was professional, knowledgeable, and polite. To add to the already great work, he provided me with tips to avoid blocks. All around great service!!! Thank you for turning a stressful situation, into a quick and seamless experience. -
Review 68 (2020-11-05 - Rating: 5)
The technician’s last name was Marx & number is 9325. He was fantastic and did a great job fixing our toilet as well as clearing out the drain for one of our bathrooms. He went above and beyond to make sure that everything was done veryg professionally, educated me on some of the things I may need to be aware of so to avoid bigger issues down the road.Even during inclement weather, he made sure that the work was completed well. -
Review 69 (2019-05-15 - Rating: 5)
UPDATE: The Customer Service that I received from from Andrew Hunt, the General Manger of South Florida was absolutely impeccable. The conversation was customer focused on my exact situation with the goal of being complete satisfaction. My concerns were addressed 100% with a promise that in the future, specific situations in regards to city septic would be approached in a more evaluative manner. THANK YOU ROTO-ROOTER!I initially thought my phone call in was great. I described what was happening in my home and made sure to add the details that I am on the city septic AND a new first time home owner. The follow up letting me know when the team would arrive was also great. The two men that arrived were also GREAT. Within 5 minutes they were able to tell me that it was a pump problem and that the city would have to take care of it. The unfortunate part of my experience is that it was thoroughly explained to me how to determine if the issue would have been the responsibility of the city AFTER I was charged $129 for showing up. The city utilities operator explained to me that they should ALWAYS be called first and that this should have been explained to me from the start. That disappointed me because a simple one minute conversation could have saved me time and the $129. -
Review 70 (2023-05-17 - Rating: 5)
Ryan showed up and promptly figured out what was needed and got right to work. Had our kitchen sink unclogged and back in order in under an hour. Will use again and will recommend to anyone needing any plumbing needs. Thank you!! -
Review 71 (2020-03-23 - Rating: 5)
We had a wonderful experience with Roto-Rooter. Impressed how how fast they showed up and how quickly they were able to diagnosethe real problem and fix it! And at a reasonable cost! The first plumber provided an estimate and repair that didn’t seem reasonable and we are so glad we called Roto-Rooter for a second opinion. We will be calling them first next time! After not having a shower for a few days (due to a leak), Bryan and Herman fixed the problem and were a pleasure to work with! Thank you!! -
Review 72 (2022-01-29 - Rating: 5)
Eddie was able to provide service on a late Friday evening. Eddie was very professional and patient as he answered all of our questions. He gave us a lot of educational advice on our black water and sewage problem. We are more than happy to recommend this company, Eddie in particular. Thank you very much for your excellent service! -
Review 73 (2020-05-01 - Rating: 5)
Mr. Robert Tooks #3175 was absolutely amazing. He was very thorough, personable, and was truly dedicated to fixing the problem. He took his time, did not rush, and made sure he let me know step by step what he was doing. I highly recommend this technician, will refer him to everyone I know, and will definitely be contacting him again through Roto-Rooter if I have anymore issues in the future. -
Review 74 (2019-05-16 - Rating: 5)
F CarmichaelAwesome job!! Had a small back up. Roto-rooter came first ting in the morning. Assessed the problem. Educated me on what to do to prevent this issue from ever happening again. The price was reasonable. I would defiantly recommended them. Thanks again. -
Review 75 (2020-06-19 - Rating: 5)
I had an unknown plumbing issue occur at 10 pm at night. Roto Rooter responded to my phone call right away. Patrick arrived about 2 hours later. He was extremely helpful and professional; took his time answering my questions and explaining everything to me. He was able to fix my issue within another 2 hours and reassured me that if I experienced any additional clogging issues in the next 6 months, that it would be covered under their guarantee. I can rest easy knowing my plumbing problems are taken care of! -
Review 76 (2019-04-21 - Rating: 5)
Service was super. Set up appointment online to have main sewer line cleared, Called back within the hour and verified , then called again when team on their way. Arrived quickly and assessed the issue. After clearing and running a video inspection, line showed issues with roots and a sag in the middle which allowed water to back up before reaching the city line. Tech Jay suggested a fix, and gave an estimate for the fix. Could have just left after the clean out but took time to explain real issue and a solution to alleviate it. I accepted his suggestion to fix. Both techs worked through out the day to complete the job, thoroughly and efficiently. Cleaned up after finished, took all replaced line with them and restored the location to original condition. Cant say enough about Jay Gallogly and helper TJ. Were profession, polite, and extremely knowledgeable about the service provide. would be very happy to recommend them and your company in the future. Thank you for being professional. -
Review 77 (2023-05-16 - Rating: 5)
Ryan came in, quickly identified the situation, explained very clearly in a way I understood. And one two three finished. I couldn’t be more satisfied with Roto Rooter. Thanks for coming out and taking care of my plumbing issues! -
Review 78 (2021-09-01 - Rating: 5)
Clive Rankine was amazing, he fixed it in 15min and was very knowledgeable and gave some great recommendations to help prevent the clog from happening further. Highly recommend them over any other company. I promise you will not regret this decision! I will only conduct my plumbing issues with Clive from Roto rooter! -
Review 79 (2020-11-11 - Rating: 5)
Thank you roto-rooter for your service. Scott let me know when he was on the way. He was great in taking care of the situation with my toilet. He explained the problem and showed the results after he fixed it. Very professional. No mess. And during COVID, I appreciate he was wearing mask. Plan on using service to replace other toilets in house.Recommend Scott #6824Marc Ginsburg -
Review 80 (2020-06-25 - Rating: 5)
We tried a few things to unclog our kitchen sink before calling. I requested an estimate and they had a technician come out. Doug took a look and let me know what the flat rate would be regardless of the time it took to fix the issue. He was able to get our sink unclogged quickly, was friendly and professional. -
Review 81 (2021-05-13 - Rating: 5)
Phenomenal service provided by Clive!! He answered an emergency repair call for one of our resident - approximately 1:30am. Clive diagnosed the issue, quickly turned off the main valves to prevent further damage, explained next steps, and returned a few hours later to start the repair at approximately 9:30am. We are extremely grateful for Clive’s eagerness to resolve the issue and for creating a positive experience with the resident and community. Please forward this review to Clive’s supervisor- he should be rewarded for a job well done!!! -
Review 82 (2022-02-09 - Rating: 5)
Eddie is a miracle worker! We have had problems with our drains in a very old house for years, and a backup caused a frantic call to Roto-Rooter — Eddie arrived on time, listened to all the stories about our pipes, and together we put together a game plan that was within our budget, and certainly worth the money when you consider that he solved our drain problem in less than an hour. Six months ago a private plumber came out and was a disaster, charging $300 for a problem he didn’t solve. Eddie and Roto-Rooter are definitely our first call next time. Thank you! -
Review 83 (2022-02-15 - Rating: 5)
The plumber was exceptional! He was professional and kind went above and beyond. Worked into night replacement of entire toilet went out of his way to help us in everyday. He was great! -
Review 84 (2021-07-19 - Rating: 5)
A frantic Sunday evening with a broken toilet backing up into the bath tub and secondary bathroom was resolved by roto rooter. Was hesitant to use a big company because of the prices but when all the local plumbers were not able to make it I had no choice but to call them. So glad I did, the total repair actually came out less to what was first quoted to us. The technician were all very pleasant and professional. Will definitely use them again. -
Review 85 (2020-04-23 - Rating: 5)
I had a few services done with Roto Rooter on an old home and they came in and took care of the job. The techs and the salesman were efficient and professional. I also received a warranty on my service. I would recommend this service to my family and friends. -
Review 86 (2020-06-29 - Rating: 5)
Tech 6824 ScottThis is my first time using Roto-Rooter and I’m super satisfied with the prompt service! The tech Scott was super knowledgeable and very friendly. He showed up with his mask and Gloves and practiced social distance which is a big plus that he was precautious!! He knew his stuff, and fixed the issue in no time! A complete pro! I would highly recommend requesting Scott and I plan in using him and this company for all my future plumbing issues. Thank You Scott and Roto-Rooter!! -
Review 87 (2020-06-20 - Rating: 5)
The plumbers Ralston and K’Ron were outstanding. They were knowledgeable and answered all of my questions. They were courteous and had excellent customer service skills. It started raining when they were working on my water line outside. They patiently waited for over one hour for the rain to stop in order to complete the job. They understood how important it was for me to have running water so they communicated that to me and completed the job the same day. I was extremely satisfied with their performance and will definitely use Roto-Rooter again. Happy customer 😃!!! -
Review 88 (2022-10-22 - Rating: 5)
This morning was crazy! Toilet randomly started overflowing and it was a busy Saturday so we had work to do. Roto-Rooter sent out Latron and he was quick and fantastic. Got everything settled and we’re back in business. -
Review 89 (2020-06-20 - Rating: 5)
When the toilet backed up and the toilet water start coming up in the bath tub we had a serious problem right before dinner guests were due to arrive on a Friday night. I did a quick search for a plumbing company in the area and Roto-Rooter was the first to come up. I called and a plumber was here within two hours. The Plumber, Scott #6824, was very professional and informative. He did his work while we had dinner and had the problem solved in a couple of hours. Highly recommended. Thanks Scott! -
Review 90 (2019-05-08 - Rating: 5)
This was one of the most positive experiences Ive had in a long time. Joe, the technician was amazing, kind, considerate, helpful and fixed my problem! Of course my plumbing issue happened in the evening, but he made a stressful situation seem easy. Thank you Joe for all your help! I cant tell you how much I appreciate it. -
Review 91 (2020-03-26 - Rating: 4)
Eddie (2453) came and helped us out on a Saturday when we had a back up. He was great and did a super job determining what the issue was and resolved it quickly. He was just leaving when I returned from my work at 1:00 a.m. and he was headed to another call. Thank you Eddie for working your long hours and the great job you did and Im sure you do! -
Review 92 (2019-04-15 - Rating: 5)
My experience with Roto Rooter was a positive one. Ralston #5625 was extremely knowledgeable and friendly. He was very professional during his time at my house and helped me to understand the issues that he was working on. I was pleased with my entire experience! -
Review 93 (2020-03-14 - Rating: 5)
My husband and I had been smelling a humid smell and seen water stains on our baseboards. Finally we decided to just reach out to a plumbing company and Roto Rooters came up on our search. We called in the evening expecting no answer as it was pretty late. To our surprise someone did in fact answer and was able to schedule a tech to come out at our requested day. The techs name was Ralston. From the moment he approached us he was very pleasant and seemed confident in what he was looking for and doing. He was honest about pricing and was confident he would find the leak. As he started working to our surprise we ended up finding quite a few issues that we had no clue about. Ralston was very informative and put us at ease and fixed what was broken along with giving us some recommendations. I was very happy with the outcome of his work and couldn’t wait to share my experience with everyone. Kudos to Ralston, you truly are an asset to Roto Rooters and I’m sure they know it! Thank you Roto Rooters!Loyal customers :) -
Review 94 (2020-11-15 - Rating: 4)
He was running late and forgot to call 30 minutes out, but was very professional, pleasant and knowledgeable once he arrived. Service was quick and efficient and I didn’t have to tell him to wear shoe covers in my house. Great service and very polite. -
Review 95 (2022-04-30 - Rating: 5)
Roto -Rooter company were prompt and Efficient.Made every effort to rectify the situation Providing me with a Professional recommendation ! The technician was extremely polite and curious !! And very Knowledgeable in terms of his job !! -
Review 96 (2019-05-25 - Rating: 5)
Roto Rooter sent someone within an hour of my call. The plumber who came not only unclogged my Drane but replaced worn and broken parts and showed me everything he was doing. In addition he did the same for another plumbing problem I had. He was very knowledgeable and professional. -
Review 97 (2019-05-20 - Rating: 5)
Alisa came, was professional, courteous and most importantly, knowledgeable about what the issue was. With her 16 years experience she worked through the unexpected obstacles while keeping me informed without talking down to me. She even cleaned up after she was done. I hope I never have plumbing issues again but if I do, I will absolutely be calling Roto-Rooter again. -
Review 98 (2019-06-26 - Rating: 5)
All the technicians from this company were very knowledgeable. They took time to explain the jetting process to clean out my plumbing lines underground. Cleaned up the area when finished and now I I have no further issues. I would highly recommend Andrae 6536 and Elvis who worked as a team to my friends and neighbors. -
Review 99 (2021-03-05 - Rating: 5)
The service man Josh, that came out to clear my kitchen sink pipes could not be more professional and attentive. He shared information with me regarding my pipes and exits valves for my house I wasn’t even aware of. If you have the pleasure of having this young man come out to work on your property, he will take care of you. -
Review 100 (2023-11-21 - Rating: 5)
Jonathan was wonderful. He stayed for close to three hours. He checked my water on the inside. A real pleasure! -
Review 101 (2023-02-13 - Rating: 5)
Paul was excellent! He was a gentleman of a plumber - professional, on time, and fixed our issues. I am in real estate and work with contractors all the time and he was a keeper!! -
Review 102 (2024-08-04 - Rating: 5)
Life is full time surprises, had a leak in one of my water supply lines. I called Roto-Rooter on a Saturday evening and they sent out a professional leak detector Sunday morning.Rafael was very respectful to me and my wife as well as finding the leak very quickly.The price was as suspected and we are very happy.Nicholas -
Review 103 (2020-06-19 - Rating: 5)
I have an old home and the plumbing to match. I knew that whomever I called to fix my kitchen clog would have to be a magician. And so it happened that Patrick the Great showed up! A messy kitchen, dirty water in the sinks and a very frustrated homeowner is NOT something that you want to roll up on at night. Patrick arrived quickly, assessed the situation even quicker but took his time to tell me what the problem might be and what he was going to do to fix it. The best part: he wasnt going to leave until the job was done. The biggest repair expenses are always plumbing and electric but the cost was fair and I get a 6 month guarantee. I know that other issues will arise (old home....remember) but I wouldnt hesitate to contact them and would definitely request Patrick. -
Review 104 (2022-01-10 - Rating: 5)
Not only did Roto-Rooter arrive promptly, they checked the bathrooms, the wet floors and the Main line. They diagnosed that the blockage had already cleared and the drains were clear. There was no charge! Alisa explained everything clearly and helpfully. They got a customer for life! -
Review 105 (2021-09-18 - Rating: 5)
Victor came and fixed our clogged drains we had throughout both bathrooms. He did a beyond great job and did it quickly. We highly recommend him to others! -
Review 106 (2020-04-12 - Rating: 5)
Our experience started with Miguel #4413, he came out promptly at 10 when the dispatcher said he would be there. He helped us understand what the process would be and then went above and beyond to help us with the insurance company. Then the restoration crew came out, unfortunately I only remember Joeys name but him and his crew lead were great. They came in, moved the things that were in the way carefully and with consideration. They kept us in the loop every step of the way. They will also be continuing to stop by till all the moisture is everyday. I appreciate their attention to detail. The last crew that came out was Brian #3344 and Raheem #7513. They were the crew doing the repair. Brian listened to what happen, and where I thought the problem was coming from. They assessed the problem, told us how the repair would work, explained the insurance and payment. Brian was training Raheem and they were fantastic! Brain kept us in the loop and asked us every step how we wanted to proceed. Once the repair was done, I mentioned how we had another employee from Roto-Rooter out previously to work on a separate problem and asked if he could take a look and fix something. The toilet had to be removed previously and was not secured very well so it was wobbly. Brian was shocked by the state of the grout and uneasiness of the toilet. They correct the problem and cleaned up the debris from the previous grouting. All in all we are very pleased with the way Roto-Rooter took care of us. Thank you all. -
Review 107 (2019-05-05 - Rating: 5)
I had a great experience with my service technician (Ralston Forrester #5625). He explained everything, showed us what he was doing step- by- step, and he was very professional. I am truly happy we found Ralston as our service technician. Thank you for providing excellent service! -
Review 108 (2022-07-07 - Rating: 5)
This morning my kitchen was flooding! I called this company based on high rate reviews and I know why! Victor was great and fixed the issue very quickly! I definitely will be a lifetime customer! -
Review 109 (2020-05-01 - Rating: 5)
I cannot say enough good things about my technicians Doug S. (7511) and Ralston F. (5625). They were kind, courteous and very knowledgeable. They took the time to explain what they were doing to make sure that as the customer, particular one without any sort of experience with this type of thing, was comfortable. Based on the services provided by Ralston and Doug, I will definitely be using Roto-Rooters in the future. Thank you guys. -
Review 110 (2022-04-30 - Rating: 5)
The technician was very professional and found what was causing the water retention to the bathtubs, he explained in detail the process to repair and the cost. He was very polite. I will recommend your company to my friends. -
Review 111 (2020-07-02 - Rating: 5)
Our technician Dennis was on time, professional and did a great job. We are pleased with the help on the bathroom remodel us DIYers are doing and couldn’t figure out how to fix the toilet problem we were having. Would definitely use again. -
Review 112 (2019-04-17 - Rating: 5)
I called after hours for a clogged toilet and shower drain. Joe Montalbano (Technician #3633) arrived in about an hour and a half after I called. Joe explained the possible reasons for the problem in detail and answered my questions before proceeding to clear the drains. Joe was courteous and professional. His customer service was top notch, and he was extremely knowledgeable and effective fixing the problem. I will ask for Joe by name should I have additional plumbing needs. Please express my thanks to him again. I appreciate his service greatly. Thank you. -
Review 113 (2019-05-30 - Rating: 5)
My wife and I were very pleased with the service technician Mcnaire tech #6270.Very caring and very professional.Did a great job replacing our drain shoe and drain stopper assembly kit in our master bathroom bathtub. Saved us from having to have our wall torn open to fix the problem with the drain shoe not holding the water in our tub.He was able to install a new drain shoe assembly drain stopper kit right from our drain in our tub.We will definitely call roto- rooter again Our own company we have a contract with would not even replace it , because they said it is not a coveted service, when it was a simple solution to replace the whole kit. Thanks to Roto-Rooter our bathtub was fixed today, the same day we called. They sent their technician within an hour.Wonderful company!!!!! -
Review 114 (2020-03-23 - Rating: 5)
We called late on Sunday and Scott Vadalabene #6824 showed up within 30 minutes! We could not believe how fast he got here! He and Omar figured out the problem, got the parts, fixed the problem and cleaned up within an hour. They were polite, friendly and professional. Definitely recommend Scott! Thanks for saving the day! -
Review 115 (2020-11-05 - Rating: 5)
Kevin repaired my bathtub drain after another company’s installer botched the job. He showed up on time. He was extremely professional and friendly. He was detail oriented and conscientious in his work. Not the cheapest, but I’ll use them again and will definitely request Kevin! -
Review 116 (2019-07-01 - Rating: 5)
We had a lot of company and our guest shower and toilet backed up at night so my husband made an appointment online and Roto Rooter showed up first thing in the morning.Both Alisa and Matt were both incredibly, professional, knowledgeable and friendly.They solved the problem and also gave helpful advice on how to better maintain the system. They even found the culprit, a little plactic play phone and washed it out of the system. LOL!Cant say enough about these two. Thanks for making a terrible situationa little more tolerable:) -
Review 117 (2019-05-02 - Rating: 5)
Andrae and Julio were absolute professionals and took great care of us. They did our hone and jet exactly as quoted and installed a new clean out in our yard to help maximize efficiency for us. Highly recommend this team! -
Review 118 (2019-08-27 - Rating: 5)
Robert Tooks #3175 was sent to my house on 08/26/2019 . He was very polite, professional and treated us just like family and did a wonderful job on a difficult and old house with tub, sink, and toilet plumbing issuses. We are so appreciative of all the efforts he made to fix all of our problems and went above beyond our expectations to make us happy with the results. We cant thank you enough Robert and Roto-Rooter as well. -
Review 119 (2020-06-23 - Rating: 5)
The gentleman that assisted with our Plumbing problem was very well in his job duties. He was also very professional. Love his work and I enjoyed my experience with roto rooter company. -
Review 120 (2020-06-26 - Rating: 5)
I had a toilet leaking and reached out to several companies and found Roto-Rooter Plumbing. The plumber, Nile Roman, was quick, informative, very honest and professional throughout the process. I would highly recommend him to anyone. It was a great experience and I’m happy I found Roto-Rooter Plumbing & Water Cleanup! -
Review 121 (2023-09-19 - Rating: 5)
Great experience! Very professional and knowledgeable! Dimitri was amazing! Thank you will definitely refer and use Roto Rooter in the future! -
Review 122 (2019-06-09 - Rating: 5)
Milton Brown (technician #6007) arrived on time and repaired my shower quickly and efficiently. He wouldnt leave until it was perfect. He was a consummate professional, and I recommend anyone to trust Roto Rooter for their home repair needs. -
Review 123 (2020-11-10 - Rating: 5)
Tech 6824 Scott did a fantastic job. Another company previously quoted to replace the whole toilet as it had complex flush system but Scott replaced just the flush system for two toilets and also replaced the showers efficiently without having to spend much. I definitely recommend Roto-Rooter for your plumbing needs. -
Review 124 (2019-09-08 - Rating: 5)
Luis Hernandez was not only extremely proffesional but also polite and courteous. Roto Rooter is extremely lucky to have a Service Tech with those skills and dedication. Needless to say, Luis didnt leave before making sure all problems where tested and resolved, but also made sure the area was picked up and clean. Great Job !! -
Review 125 (2021-03-02 - Rating: 5)
I called ROTO-ROOTER to come to my home and inspect a water leak damage on my ceiling. Service Technician JOSHUA PETITHOMME #9355 took the job and came over to inspect the issue. JOSHUA was very professional and pleasant in the way he presented himself. He was very informative and knowledgeable in explaining to me the problem I had in my home with the water leak. I give him a 10 or A+ and I would recommend him and the company he works for to anyone. He’s Cool Guy. Thanks JOSHUA. -
Review 126 (2024-06-25 - Rating: 4)
Excellent work! Rafael solved the problem very effectively. Worthy of being recommended! -
Review 127 (2019-07-23 - Rating: 5)
I contacted Roto Rooter on a Monday night due to a foul smell coming from the kitchen. We got an appointment for Tuesday at 9 am. The first tech was efficient and figured out the problem quickly. The problem was a lot larger than we thought but Roto Rooter sent out another tech named Jessica (5965) to inspect for mold. The process was so easy and she was a pleasure to work with. By Tuesday evening, she scheduled her team to go dry up the walls and submitted a claim to get the issue all fixed. The process was smooth! Will definitely do business with Roto Rooter again! -
Review 128 (2021-01-18 - Rating: 5)
Roto Rooter sent 3 plumbers to my duplex for a clogged sink. The first 2 guys couldnt figure it out. But Scott (6824) did the job! Nicest guy and he OBVIOUSLY knew what he was doing!! He even cleaned up after himself! I highly recommend! Thanks Scott! -
Review 129 (2019-07-25 - Rating: 5)
I was so grateful for the people on the phone. They were professional and also compassionate, as it looked we would be out of water for the rest of the long, hot night. They were quick to make our family first on the list. And that was then July 4. The workmen were there early, were friendly, and fixed the problem quickly. Thank you. -
Review 130 (2020-06-20 - Rating: 5)
Had a broken toilet valve that need to be replace. Within an hour after my call, Patrick - 7514 was at my home. He was very knowledgeable and respectful and hopefully if we ever have this issue again he will be the one we would request. -
Review 131 (2019-06-03 - Rating: 5)
When TJ arrived at our home he greeted us as if he was a family friend ready to help out and lend a hand to meet our needs. TJ worked swiftly and with great precision to determine the area of need. Then he gave us a very fair estimate of the damages. He repaired the damages with great precision and he informed us of what he was doing step by step. Our family is very grateful for the company and TJ for being there to help with our needs. He was always very cordial and we received over and above 100% customer service from him. Thank you TJ and thank you Roto Rooter may God bless you always. -
Review 132 (2020-05-03 - Rating: 5)
My wife and I would like to give a glowing commendation and review for your employee Herman (emp # 3037). Not only that Hermann was punctual and courteous and very informative,but he cleaned his work area better than it had been. On a 1 to 10 scale Hermann would definitely rate a 10 in our eyes. If you have more employees like Herman you are going to make your customers call you whenever they need any plumbing service. Thanks again to Hermann from Terry and Barbara White. -
Review 133 (2022-02-25 - Rating: 5)
My service person was professional and completed the job quickly and and efficiently. I would highly recommend Roto-Rooter. I also really appreciated that there was a coupon towards the service to make it more affordable. -
Review 134 (2020-04-27 - Rating: 5)
Technician, Todd, came on an emergent basis on Sunday and was professional and thorough and explained all to us. Todd determined that additional evaluation by camera was needed and his supervisor, Lamont, came today, diagnosed a major issue and worked with us with a plan to resolve it - work begins tomorrow. Both Todd and Lamont were fantastic and a pleasure to work with. They should be recognized by the company as they are exemplary employees and therefore an asset to the company! -
Review 135 (2019-05-14 - Rating: 5)
I am so grateful I called Roto-Rooter. They came out to my house and were absolutely amazing. They even helped me start my claim with the insurance company. If I ever have another problem (which I honestly hope I dont) I wouldnt hesitate for a second to contact them again. -
Review 136 (2022-04-14 - Rating: 5)
Replaced a bathroom sink faucet. Highly professional service from a very friendly plumber, who helped us pick the right faucet for our sink. Excellent communication. Highly recommend. Will use again for sure. -
Review 137 (2020-04-03 - Rating: 5)
If I could declare Jack a saint, I would. He showed-up at my door looking like a pro, the demeanor of an Eagle Scout. He assessed the problem, explained what he was going to do, gave me the price (very competitive), and I gave him the go ahead. He exuded confidence.When he was done, my kitchen looked cleaner than when he arrived. He explained what the issue was (grease) and told me how to maintain the pipes to keep them clear.I am beside myself with joy.Im not exaggerating. Jack is my hero. -
Review 138 (2021-03-26 - Rating: 5)
McNair was a real professional who explained everything very clearly and concisely. He was on time and spent a great deal of time assuring the work was done properly and completely. If all professionals at Roto Rooter are like this, they have a very bright future. -
Review 139 (2024-02-09 - Rating: 5)
Excellent service by the tech. that came to my house the fix the garage disposal. He was very professional. -
Review 140 (2021-05-24 - Rating: 5)
Clive was great! I called for a water heater installation, and the house is so old, there were other issues. Clive fixed them all, in a way that I know they will last. My pockets hurt, but I know (without question) who to call with my next plumbing problem.Update:Jessica came by to check for water damage, and reminded me of problems with my sink. Clive fixed those leaks as well. Its great to have finally found a reliable plumber. Clive satisfies that slight OCD need I have in the quality of his work.I do wish the company would update its credit card tech. I had to run, but ended up waiting for all the card information to be entered manually. Can you guys get square, or something? There are many POS options now a days. -
Review 141 (2020-11-08 - Rating: 5)
James Rivoli the Supervisor explained the whole process thoughly with transparency. All the crew worked tirelessly, worked very hard to rectify the problems with the sewer pipes, and it was much work done correctly by the Rotor Rooter team. I highly recommend them for all your plumbing problems. -
Review 142 (2019-04-30 - Rating: 5)
Im a repeat customer with Roto -Rooter - and for good reason; they always come through! Thank you Jay and TJ for the excellent work you did on replacing the toilet flange and for great customer service. And a thank you to John, the dispatch supervisor, for his assistance. -
Review 143 (2021-04-09 - Rating: 5)
Josh P (rep # 9355) was extremely professional and wonderful to work with. He explained the problem in a manner that was easily understandable. Would recommendg roto rooter and Josh to anyone with plumbing needs. 5 stars for sure. -
Review 144 (2020-06-22 - Rating: 5)
We had Doug Stout, technician #7511, come out to our house, on a Sunday, to help us with a backup in our main line. Doug was excellent, took the time to let us know what was going on, and fixed the problem in under a half hour. We appreciate Doug’s professionalism and demeanor. -
Review 145 (2019-04-22 - Rating: 5)
Jay and TJ were very nice. Provided updates as they worked. Our tub and toilet are no longer having any issues. I’d definitely use use this service again and and recommend to my friends or family. -
Review 146 (2020-06-26 - Rating: 5)
Jessica Rodriguez-5965, Charles Ferrentino-6569, and Antonio Squao-7593 came to our rescue in a flash! We were pleased with their work and the way they handled our water damages, not to mention their attitude all the way to the end. We were very happy to have them. -
Review 147 (2022-02-17 - Rating: 5)
Victor and the whole crew were excellent. They arrived on time in very short notice and worked non stop until problem was fixed. Reasonable price too. Highly recommend! -
Review 148 (2021-11-06 - Rating: 5)
Wow! What efficient service on a Saturday evening from Kevin, the awesome patient tech, regarding our sewer back-up that was 60 feet from the house. I recommend & appreciate Roto-Rooter! -
Review 149 (2020-04-17 - Rating: 5)
This company is the BEST! The service tech they sent out to address our problem was handled in a most professional way..Thank you so much for having the best employees! Today we had Japhe Jean Claude and he was awesome! Found the issue and resolved it....THANK YOU SO MUCH... -
Review 150 (2020-04-13 - Rating: 5)
Today Jessica #5965 Water restoration coordinator and plumber Demetrious tech 1229 was here today. They did a very good job, fix the problem right away. Demetrious was quick and efficient and just go check insurance to make sure everything was good and got team out !!! Will refer!! -
Review 151 (2021-10-30 - Rating: 5)
Lazarus was efficient, kind and Courteous. Everything was Seamlessly expedited and resolved, if I ever have another issue I’ll definitely be contacting this company again! Great work! -
Review 152 (2022-10-24 - Rating: 5)
Always quick to respond and AMAZING customer service. Thorough understanding of the issue is always provided and I’ve NEVER been pressured into any repairs or had sales pushed on me. Really appreciate Roto Rooter and Latron! -
Review 153 (2020-05-03 - Rating: 5)
Scott (#6824) came out to our house in the middle of the night to help us with an issue with our toilet. He was helpful, friendly, and was able to rectify the situation quickly. Thank you so much for having staff like him. -
Review 154 (2019-04-30 - Rating: 5)
My toilet wasnt flushing well and despite my efforts using a plunger and an auger, it wasnt enough. As it turned out, I had roots growing in my sewer line. Roto-Rooter sent out Jay, a real pro. He made what could have been a messy, stinky disaster into a breeze. Problem was taken care of efficiently and neatly. I never thought Id be so happy to hear the distinctive sound of a successful flush. Anne M. -
Review 155 (2020-06-25 - Rating: 5)
Miguel Rojas was Super helpful in guiding me through the process. He makes you feel at ease & Is extremely attentive & Professional. Will definitely use Roto-Rooter in the future & recommend to friends & family. Thank you, Miguel -
Review 156 (2020-03-07 - Rating: 5)
Milton Brown came a year ago to install a water heater and I will tell you is one of the most professional service techs that I’ve ever encountered. He made the experience a real pleasure. Wishing that more people could be like him. -
Review 157 (2020-05-08 - Rating: 5)
This company is top-notch. I can always count on them in emergency situations. They are quick to respond, fix and put my worries to rest. Ralston/ 5625 is so professional, and such a pleasure to work with. He communicates with you and keeps his word. -
Review 158 (2020-06-22 - Rating: 5)
Alisa is fantastic!!! She is the best plumber I have ever used. If I ever need a plumber again she will be the one I request. I feel so lucky to have gotten her as my technician from Roto-Rooter! -
Review 159 (2020-03-12 - Rating: 5)
After using a local company twice my sink clogged a third time. Roberto Balderas came out and took his time and thoroughly cleaned out my drained the last plumber rushed the job every time. Thank you Rotorooter and Roberto we definitely will be calling you guys if we have any problems in the future. -
Review 160 (2020-11-07 - Rating: 5)
Your very professional and knowledgeable repairman, a legitimate plumber, was on time at midnight on a Friday night in a downpour rainstorm!! He knew precisely how to fix my clogged drain in my Island kitchen sink connected to my heavy duty InSinkErator and GE dishwasher. He was pleasant and respectful and left me and my wife with everything functional and normal.Thank you, Roto-Rooter and your Service Technician, Guillermo Marx #9325 -
Review 161 (2021-03-07 - Rating: 5)
Our washing machine drain was clogged since we hadn’t used the washer in over 2 months. It was broken and we just got a new one. Apparently, from none use all the sludge in the drain line dried up and caused a blockage. Roto Rotor came out, used the power snake, and unclogged the line. Great service. -
Review 162 (2020-04-01 - Rating: 5)
Weve had Roto-Rooter, and specifically Alisa, out a couple of times. The first time sometime in 2019 by chance, the second time (March 2020) by choice. She does an amazing job, is friendly, and more importantly, knowledgable. Both times were emergency jobs and I made a note to specifically ask for her in the future (for hopefully non-emergency jobs!). -
Review 163 (2022-01-06 - Rating: 5)
Alissa with Roto-Rooter was amazing. Super friendly, knowledgeable and helpful with our clogged Kitchen sink drain. I will use them again for sure and I highly recommend Roto-Rooter. -
Review 164 (2023-05-12 - Rating: 5)
Ryan, was direct and honest. He did a great job for us and I appreciate him and Rto-Rooter for all their help. -
Review 165 (2019-10-04 - Rating: 5)
Alisa and Roberto awesome team, in and out, very professional and took the time to explain the problem and provide a great solution! If all of Roto-Rooters employees are like these guys, the company is going in the right direction! Thank you Alisa & Roberto. -
Review 166 (2023-01-25 - Rating: 5)
Yes very satisfied with the service tech PaulHe is very pleasant friendly knows his work I will recommend him for any other plumbing issues when the time comesThanks again -
Review 167 (2020-11-14 - Rating: 5)
Latron (tech #0441) did an excellent job. He was professional and personable, and went to great lengths to ensure our problem was fixed. Highly recommended! -
Review 168 (2022-01-06 - Rating: 4)
Good work. Paul did what I asked for, was in time and professional..Only 4 stars because of a supervisor who came and was a bit rude trying to sale me a pipe replacement..But Ill call this company again.. -
Review 169 (2022-10-16 - Rating: 5)
My plumber Jemal was awesome! Knowledgeable, courteous and I just was so thankful for his help. I recommend rotor rooter to everyone! -
Review 170 (2020-11-13 - Rating: 5)
Our technician was excellent! He went over and beyond when he stopped by. He checked things that he wasn’t even called for. Such great service. An excellent example of going over and beyond for customers!! Highly recommend! -
Review 171 (2020-05-05 - Rating: 5)
The plumber was polite and finished the job quickly. He also explained what was wrong and how to prevent the problem from happening again. I trust Roto-Rooter with all of my house plumbing issues. -
Review 172 (2019-05-03 - Rating: 5)
Called this morning about a backup. Came out same day. Great service. Fixed the problem right away and he knew what he was doing. Technician was very nice. Would recommend! -
Review 173 (2019-06-27 - Rating: 5)
I was so impressed with Roto Rooter. They knew how to fix the problem and handle the water damage aftermath. I recommend this company to anyone looking for quality workmanship and knowledge. The service people are friendly and helpful -
Review 174 (2020-03-30 - Rating: 5)
Was visiting my Mother when her hot water heater decided to die. Called on a Sunday morning around 8 am, within an hour technicians showed up. We had a new water heater up and running by early afternoon. Hats off to the techs Mike #0258, and Patrick #7514, for getting it handled as quickly as possible. -
Review 175 (2024-08-22 - Rating: 5)
Great job, very efficient, thank you Rafael! -
Review 176 (2020-04-17 - Rating: 5)
Dennis was excellent it so happens when I lived in west palm beach he was tech there also. Both time excellent service. He goes out of his way to help you great guy and all fixed. -
Review 177 (2021-05-07 - Rating: 4)
The technician Clive came to unclog my sinks. He spent the day trying to fix my issue but the pipe is broken so it was out of his control. We are on to the next step in fixing my pipe. I would recommend rotor rooter to repair your problem. -
Review 178 (2020-06-26 - Rating: 4)
It was great to have a service like Roto Rooter When is this evening and all the toilets are backing up because of a mainline drain. They were here within an hour of a call, arriving around 7:30 PM. -
Review 179 (2021-04-07 - Rating: 5)
I’ve used this company before, and they always get to the root of the problem. (Pun intended). The technician that showed up (Omar) provided quick service and got the drain unclogged. The area was left clean and tidy. Would definitely recommend! -
Review 180 (2023-12-22 - Rating: 5)
The Technician was awesome his name I believe was Stephen. Thanks for great service -
Review 181 (2024-12-31 - Rating: 5)
Rafael was quick and responsive. -
Review 182 (2020-04-02 - Rating: 5)
EDGAR did a thorough job, His workmanship. was excellent. I would recommend Roto Rooter and Edgar to anyone in need of a good plumber and company. The price was excellent. -
Review 183 (2020-04-13 - Rating: 4)
Had a pipe break emergency. Sharon on the phone was detailed, informed and helpful. The tech she sent Roberto was very helpful, patient and professional. VERy good experience -
Review 184 (2020-06-16 - Rating: 5)
Frank is the Best !!! He’s Super duper... Did a Very thorough job ... We would highly recommend... Thank you again Frank for being so prompt , and a very nice guy! Lori & Tom -
Review 185 (2022-05-29 - Rating: 5)
Tech came out and quickly solve the problem. Explained in detail what he was doing and when he was down he showed us everything worked. Very hard to find honest contractors in south Florida but he was. -
Review 186 (2020-04-12 - Rating: 5)
Just like to take a minute and speak about Miguel Rojas-Tech 4413. My elderly parents had a major water leak. Not only did Miguel take the time to explain to them what happened but he personally reached out to my folks insurance company and started the claim. He did the right thing and I am so very grateful -
Review 187 (2020-03-20 - Rating: 5)
Demetri S. came out and did a great job. He came up with a great solution to our blocked pipe issue and saved us a lot of money.We highly recommend him!! -
Review 188 (2019-09-26 - Rating: 5)
Scott Vadalabene from Roto Rooter came within 30 minutes and was the utmost professional.Highly recommend. He is coming back to camera the drain for free just to see what the condition of the pipe is. -
Review 189 (2021-05-12 - Rating: 5)
Dishwasher had water backed up. Clive came out and quickly determined that the person who installed the new garbage disposal didn’t take the plug out for the dishwasher drainage. Great service and friendly! -
Review 190 (2019-04-26 - Rating: 5)
Alisa the field agent is an excellent and knowledgeable blue collar service provider. This is the 2nd time this skilled young woman has come to my home and provided me with 5 STAR care. I would like to say THANK YOU Alisa for your service -
Review 191 (2020-06-20 - Rating: 5)
DJ from Roto Rooter came and fixed our kitchen sink in no time. Price was affordable and i would definitely hire him again. Thank you!