Roto-Rooter Plumbing and Drain Cleaning Services
Located in Danville, Virginia
Address: 742 Memorial Dr, Danville, VA 24541, United States
Phone: +1 434-299-8297
Rating: 4.7
Services
- On-site services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Excavating contractor
- Hot water system supplier
- Water damage restoration service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Jordan was extremely quick and friendly, kept me updated on everything he was doing and service was a great price! Will recommend to everyone. I had needed a bathrub hookup since my old tub cracked and my new tub was unaligned with the pipe, he was able to align the pipe and set the tub and worked with me and my budget -
Review 2 (2025-01-08 - Rating: 5)
Jaylen and Cesar (sorry if spelled wrong) are knowledgeable and very friendly. So far we had them install a new water heater and fix a leaking toilet...in 25 degrees temperature! They explained everything they were doing and more importantly WHY they were doing it. These guys are model employees. They actually bragged about your company and how much they enjoy being a part of it. That is a rarity in any business these days. They completed the work in a timely manner and at a reasonable price. They even made recommendations for other things that may need attention in the future but isnt needed now. We are getting them scheduled to come back to install 3 bathroom faucets and a kitchen faucet in the next couple weeks. I hope you know how lucky you are to have these two guys in your company. -
Review 3 (2024-12-27 - Rating: 5)
Dominic was very punctual, professional, and knowledgeable. He gave me options and was upfront about prices and got the job done in a timely manner. I will need some additional work and will definitely choose Roto-Rooter again. -
Review 4 (2024-11-28 - Rating: 5)
I couldn’t be happier with the service I received. There was a leaking issue in my house. I called Roto-Rooter and they came promptly. Allen and his colleague (apologies for not catching him name) are very professional. They immediately identified the problem, worked quickly, and left everything spotless. The price was also reasonable. If you are looking for fast and high-quality plumbing services, look no further. Highly recommended! -
Review 5 (2024-11-05 - Rating: 5)
I couldn’t have asked for a more professional and thorough technician in Greg McDaniel. Not only did he identify and clear the clog issue at hand, he quickly identified the source as a landscape spike that had been driven into the pipe just outside the house. Greg kept me informed throughout the process, provided a tablet to view the camera as he diagnosed the lines, and provided recommendations for future preventive measures. Outstanding service!! -
Review 6 (2024-12-31 - Rating: 5)
Dominick and his helper were wonderful. Full of knowledge and so very helpful. They helped get water back running and gave me options for better water from my well. Highly recommend! -
Review 7 (2024-12-18 - Rating: 5)
I got home from work and had no hot water. The next mourning I woke up to gallons of water under my house. My hot water heater rusted out at the bottom and water was everywhere. They got all of the water up and replaced the hot water heater within 48 hours of my initial call. All of the representatives were very nice and professional. I would recommend their services. I little pricey but well worth it in my opinion. -
Review 8 (2024-12-20 - Rating: 5)
Jordan was very pleasant and answered all my questions. I dont remember the person that replaced the piping but am pleased. Both were professional and great job as of this date. Thanks so much. Geneva -
Review 9 (2024-10-03 - Rating: 5)
Straight forward. Good and fast service. In, fixed and out at around an hour but ours was just a simple blockage in the line near the septic box. Great service. Allen and his crew did a great job! -
Review 10 (2024-11-13 - Rating: 5)
We were incredibly happy with the service roto-rooter provided. They sent tim bruchette out within 12 hours of my call. Tim was able to fix the blockage quickly was great to work with -
Review 11 (2024-12-06 - Rating: 5)
Dominick did a fantastic job figuring out a sewer problem that nobody else could pinpoint. Definitely recommend these guys for all your plumbing needs! Excellent customer service, great prices, very knowledgeable. -
Review 12 (2024-09-10 - Rating: 5)
Although I think $1000 is a lot to charge for the water and gas hook up on a new water heater that I had in place and vented, Tim was excellent. Very professional and methodical in making sure that it was installed properly. A complete professional. I could not be happier with Tim and Roto Rooter. When the other plumbers in the Meadows of Dan don’t bother to return your calls or try to charge you exceptionally high prices, my suggestion is call Roto Rooter. They answer their phones very promptly, email you a meeting confirmation, show up on time and do the job right. I could not be happier. -
Review 13 (2024-12-13 - Rating: 5)
They were nice and easy going. Didnt make you feel like you were putting them out. The guys that came to our house explained everything so we could understand. I will definitely call them next time we have issues.. -
Review 14 (2024-11-21 - Rating: 5)
Greg McDaniel was my technician. He was very professional and did an excellent job! I live in an old house with old plumbing . He worked very hard and got everything fixed. I definitely recommend him and Roto-Rooter Plumbing! Thank you Greg! -
Review 15 (2024-10-02 - Rating: 5)
Roto-Rooter came to my house for a septic pump issue. They came in the rain and mud, they took longer then expected due to a learning curve for the tech and bad wiring on the house. But they were diligent, professional, and got the job done. They honored the original quote and cleaned up the job site well. Id call them again. -
Review 16 (2024-11-12 - Rating: 5)
The 1st crew came and took care of the initial remediation needed. The plumber came later and clear the main line. All is well for the day. Very professional and friendly answered questions and proved very helpful. More to come with the rest of the cleanup to be done. -
Review 17 (2024-07-28 - Rating: 5)
Great service!!! Dom was our technician, and he was incredibly knowledgeable and efficient. Followup repair service by Allen (who actually completed the job) and his assistant, Cesar was terrific. Pictures of the work were provided as well as an explanation of everything. Highly recommend this company!!! -
Review 18 (2024-12-26 - Rating: 5)
Prompt, fast service. Upfront about pricing, very courteous and professional. Explained our problem and actions taken very clearly and definitely went above and beyond. Unfortunately, it turned into a much bigger job than anticipated, but I am so glad that I called Roto Rooter. I wish I had called them first. -
Review 19 (2024-11-08 - Rating: 5)
Excellent service. Greg came out to clear our main line and let us know that our problems were caused by a blockage in the city’s line. He gave us an estimate for what Roto Rooter would charge and suggested for us to contact the city to fix the problem. 10/10 would reccomend. -
Review 20 (2024-11-22 - Rating: 5)
The tech was on time.He diagnosed it was fixed immediately. He had to then fix the outside well he pulled it fast and had it up and running in a flash. Iwill use them the Roto Rooter any time I have a water problem. I will tell family and friends to call them if they have a problem also. THANKS ROTO Rooter for making it happen so quickly... -
Review 21 (2023-12-20 - Rating: 5)
Tyler and Brandon arrived at my home in the late evening for an emergency 15 minutes after we called it in.Brandon came out of his manager role to help out his fellow technicians and did an excellent plumbing repair... plus was very affordable. $300 dollars for a broken shower supply line fix on short notice!! Couldnt ask for better value.Tyler with the restoration team handled my clean water flood and set equipment that Monday night and assisted me filing a claim. He me with my Nationwide Insurance adjuster as he came back with his crew 1st thing Tuesday the next morning and now its Wednesday and everything is dry.Tyler is very knowledgeable and gave a wealth of information unsolicited I trust him and got to know him and his family in a short while. As an African American educator and elementary principal the board of education central office Administrator in Pittsylvania County from 1963 through 1996 I can say he is a great guy and he taught me many things when it comes to water damage and plumbing and caring for my home. I gained a lot of knowledge and thank Roto-Rooter for taking care of my rental property!!! -
Review 22 (2024-07-15 - Rating: 5)
Dominick and the gentleman he was training were beyond wonderful to work with! They we so kind and explained everything they were doing and answering all my questions. I will be using them again for any plumbing that comes up! We are so happy with the professional work they did, and the way they went above and beyond for us. -
Review 23 (2024-06-18 - Rating: 5)
Tim was out fast when I was in a bind from a busted main water line and was very knowledgeable of his job. He was quick with the work and got our water back running with no issues. Great customer service with home office too. They understood the urgency when every other plumbing company told me it would be days or even a week before they’d do anything.Definitely my go to from here on out. -
Review 24 (2024-07-18 - Rating: 5)
I called roto rooter after multiple bad plumbing experiences from unlicensed workers. Greg came to our house the next day to ease our concerns and immediately got to work fixing all the previous mistakes! He was very professional and honest which is greatly appreciated after having bad experiences with other companies. The job was completed extremely fast and Greg kept us informed the whole time! I will definitely be using roto rooter for all future plumbing jobs. -
Review 25 (2024-06-15 - Rating: 5)
I contacted Roto-Rooter on Friday due to a plumbing crisis. They were able to schedule someone to come out the next morning, on a Saturday. Kevin arrived on time and was very well mannered and professional. He showed us the issues and explained our options clearly. He completed the repairs in a very timely manner and the service completed was reasonably priced. I will definitely use Roto-Rooter for any future plumbing needs. Ask for Kevin, he was excellent!! -
Review 26 (2024-11-28 - Rating: 5)
Allen provided excellent service and was very knowledgeable. He offered advice and suggestions on how to permanently fix my issues. I would highly recommend Allen to anyone needing plumbing services. -
Review 27 (2024-10-14 - Rating: 5)
Tim did an excellent job analyzing and resolving my issue. Because the representative was able to analyze my problem quickly and bring resolve, i will definitely call th again. Ella -
Review 28 (2024-09-12 - Rating: 5)
Totally professional, timely service, clearexplanation of the problem and the cost to fixit. Also, a little good luck in getting ittaken care of before it got to be more serious.It was a pleasure having Dominick and hisassistant do the work!! -
Review 29 (2024-10-28 - Rating: 5)
We had an issue with the pipe that leads to the shower head around 4:45pm. We called Danville Roto Rooter and had a plumber here by 5:15pm. Our plumber Greg was quick to diagnose and solve the issue and we were able to use our shower later that evening. -
Review 30 (2024-11-28 - Rating: 5)
Although they had to give us some terrible news Ty & Tyler were very kind & thorough, they even worked for hours after the sun set, their boss Danny is top notch as well. -
Review 31 (2024-09-10 - Rating: 5)
Allen and Dominick were fantastic! Knowledgeable, prompt, professional. They cleared us out and gave us a proposal for a long term solution. Great job! -
Review 32 (2024-07-16 - Rating: 5)
Brandon was very helpful and did a wonderful job. Even cleaned up any mess that was made. I am very pleased with Roto rotor and will use them again in the future. Also will suggest them to others. Thank you so much for everything. -
Review 33 (2024-08-28 - Rating: 4)
It was pricey but I was able to get service on short notice on a Saturday. Friendly encounter when I called the office and from the service tech. Overall pleased with the work done but there were wads of electrical tape left behind in the yard. -
Review 34 (2024-11-22 - Rating: 5)
Great experience! Dominick was able to fix our situation quickly and was very friendly. Two thumbs up! -
Review 35 (2023-12-09 - Rating: 5)
Tyler assisted me and my family very professionally with my water damage flooding and back up. I highly recommend his expertise and consultation with anything regarding restoration or anything about the home. -
Review 36 (2024-12-30 - Rating: 5)
Excellent service. Explained what was done. Friendly worker.Same comments as before. Both workers have given excellent service. -
Review 37 (2024-08-02 - Rating: 5)
Excellent customer service.EXTREMELY good work.Very clean and considerate.Third time customer.Its worth the price to get it done right with really nice people.Thank you all. God bless you. -
Review 38 (2024-07-04 - Rating: 5)
The Workers that were sent to my home were very respectful and helpful and very knowledgeable on what we were trying to succeed with. And they helped us a whole lot with our problem and what we could do to fix the situation. Thank you guys. We really appreciate it to Dominic and Allen, they were the best. -
Review 39 (2024-10-16 - Rating: 5)
The technicians were wonderful. Explained in detail. Got the job done with a smile. Very pleased. And worked with us in the price. Very pleased. -
Review 40 (2024-09-21 - Rating: 5)
Brandon did an excellent job. He arrived on time. He was polite, friendly, and professional. He was knowledgeable about what he was doing. He offered helpful advice. He got the work done in a timely manner. I liked that I was sent a text to let me know he was on his way. -
Review 41 (2024-10-09 - Rating: 5)
I called for drain cleaning services and received immediate response and repair. Brandon was amazing!!!! He did a great job on the repair and explained everything as he went. Amazing service. Very kind and professional. He got the job done quickly and efficiently. Definitely recommend this company. I have told several people about the service and quality and they have used roto Rooter and are very pleased as well. Thanks to all for your help and prompt attention!! -
Review 42 (2024-08-28 - Rating: 5)
Brandon did such an amazing job and was very polite. Would definitely ask for him again when requesting services from Roto-Rooter! -
Review 43 (2024-08-27 - Rating: 5)
Brandon Harris did a wonderful job clearing our clog in the line! The job was a bit pricey, however, he and the results were fantastic! -
Review 44 (2024-09-24 - Rating: 5)
Brandon and crew did a great job installing my new well pump and pressure tank in the rain. They showed up on time, inspected my system, and explained all the work they did. We will definitely call back if/when we need any additional plumbing services in the future. Thank you, I hope you enjoyed the pizza. -
Review 45 (2024-02-03 - Rating: 5)
This was an awesome experience. The 2 gentlemen that came out to help my family resolve our plumbing issues were not only super professional but really friendly and made sure that the job was done and done right before leaving. I can appreciate the fact that they cared for my family as much as a family member when it came to make sure our needs and the job was done correctly. They went above and beyond, their customer service is awesome and their employees are unbelievably professional. It was actually refreshing to have someone come to my house and treat us like family, rather than a customer and trying to make a quick buck and do a quick fix with little effort as fast as possible.They will always have my business. -
Review 46 (2024-06-17 - Rating: 5)
The men who completed work on my plumbing did a very fine job and were professional in all aspects I was quoted a price and detailed description of what the repair would entail. All went as planned. I was impressed with the men’s work ethics at all times. -
Review 47 (2024-07-06 - Rating: 5)
My Roto Rooter service went well. Victor was very polite. He explained to me what he was doing.He took his time and made sure things were done right and didnt rush. If I had any questions he answered. -
Review 48 (2024-04-30 - Rating: 5)
Technicians came to the house late but I was informed ahead of time and given opportunity to reschedule. When the technicians did show up they where professional and straight forward with options and potential costs. I am grateful for the work they did and how late they stayed to make sure the work was done right. They cleaned up what mess they made to the best of their abilities. Great Work would 100% recommend to others. -
Review 49 (2024-07-19 - Rating: 5)
Greg and his mentee Tyler were amazing!! They not only did a great job but cleaned up after and were super nice!! I’m definitely going to get Roto Rooter for all my plumbing needs! -
Review 50 (2024-09-23 - Rating: 5)
I love Roto-Rooter! The technicians are wonderful and very knowledgeable. I recommend them for any plumbing needs you may have. -
Review 51 (2024-09-10 - Rating: 5)
Brandon was terrific! He got the job done in a timely and efficient manner. Will definitely use them again. -
Review 52 (2024-08-28 - Rating: 5)
Underneath the kitchen sink has been a constant problem for 10 years. They show up the next day (!!!) and work after hours to fix it, and fix it right. Seriously impressed across the board. -
Review 53 (2023-05-09 - Rating: 5)
Tyler assisted in the full insurance claim process when my basement flooded. He displayed world class customer service and I highly recommend him to anybody needing emergency services. He even helped compile and itemize over $10000 worth of my contents that got damaged from the broken water line that flooded the basement. If you have any plumbing, or water restoration needs you will be happy to give them a call. -
Review 54 (2024-06-14 - Rating: 5)
Greg was very professional he explained everything that needed to be done and the cost beforehand. He worked diligently in the sweltering heat until he was finished. The job site was left spotless. I would recommend him to anyone with plumbing needs. -
Review 55 (2024-09-14 - Rating: 5)
Exceptional service at an affordable price! I definitely recommend Roto-Rooter. I had a drain problem and the service technicians got it fixed for me. -
Review 56 (2024-03-16 - Rating: 5)
What started out as a repair call turned into a “while you’re here” appointment. We are extremely pleased with all the work done by Greg McDaniel. He did not leave until he knew everything was complete and working beautifully. He followed up the next day to make sure all was well. Greg was very respectful of our property, our time, and wanted to ensure we were happy with his work. I highly recommend Mr. McDaniel for any plumbing needs you have and we will certainly call him should we need anything in the future. -
Review 57 (2024-08-12 - Rating: 5)
Once the technician arrived. He professionally did the job I needed done. Service was great. Little pricey but great. -
Review 58 (2024-08-05 - Rating: 5)
Dominic V was great!! Seemed knowledgeable and was polite. He handled a variety of problems and the price seemed fair. Thanks! -
Review 59 (2024-12-05 - Rating: 5)
Greg is the best he solved my problem with my sink and was very polite. And my next project I will be calling him back. -
Review 60 (2024-01-12 - Rating: 5)
Our toilet began making a gurgling noise so I went online to find a trustworthy plumber. Roto-Rooter had the best reviews and now I know why. Betty was responsive and got Lawson out here ASAP. When the source of the problem couldnt immediately be found, Jason arrived with a camera snake. It turned out that our old clay drainage line, from just outside of the rear of our 1949 house to the PVC connection, in front, had several breaks. The guys were out here ASAP to dig up the old line and replace it in one day. Even though landscaping isnt included in their scope of work, they did a great job of re-shaping the yard without any noticeable issues. Jason and his team kept us updated on their findings and worked with us to arrange a payment plan for this unexpected expense. Jason was responsive and answered any and all of our questions. He returned with his manager the next day, to check the vent pipe and remove a clog. We are now draining perfectly and have peace of mind. Top notch professional team and great customer service. We are very pleased. I highly recommend them. -
Review 61 (2023-06-20 - Rating: 5)
The plumbing and water restoration team took care of our plumbing and backup issue. Victor was the plumber and was awesome. Tyler was very caring and a great advocate to get insurance to cover everything. -
Review 62 (2024-05-02 - Rating: 5)
Tim and the gentleman that accompanied him were extremely pleasant, knowledgeable, and patient. Answered all my questions about my faulty water heater. Most importantly didn’t try and swindle or do anything that wasn’t unnecessary. Explained in great understandable detail what needed to be done. Will definitely become a lifelong customer here. -
Review 63 (2024-12-21 - Rating: 5)
Technician Jacob was great abd solved all put issues. He had a great attitude and work ethic, on a Saturday, nonetheless! -
Review 64 (2024-04-03 - Rating: 5)
Tim was awesome. Tim came and repaired two leaky valves and fixed a broken shutoff valve for water heater. Price quoted was what was charged and Tim even reattached the kitchen sprayer nozzle to the kitchen sink.EDIT: Had Tim come out for a second visit to add water line for refrigerator and water and drainage for dishwasher. Work was completed in timely fashion, work was quality, and Tim even gave me some suggestions for managing condensation on pipes in the basement. If you can request a technician, request Tim!Would definitely recommend! -
Review 65 (2024-11-23 - Rating: 5)
Tim is very kind and professional I would like to get him again, if I need your services, thank you. -
Review 66 (2024-11-01 - Rating: 5)
Kevin came over. Very nice. Solved problem quickly and gave me good information for maintaining septic. -
Review 67 (2023-09-05 - Rating: 5)
Greg and John did a phenomenal job!! They were professional, friendly, and very informative! The 2 guys informed us of what they were doing every step of the way. After completion, we were shown a review of pictures that captured the step by step process- in which helped them to resolve the issue with our septic tank. Greg and John did a neat job installing the clean out pipe. Finally, they landscaped the sewer area back neatly/evenly. I am very satisfied with their hard work! Way to go John & Greg!! -
Review 68 (2024-06-12 - Rating: 5)
Roto Rooter came the day after I called them They were prompt and courteous. They clearly explained the charges & got right to work. I would definitely recommend their company & their work -
Review 69 (2024-12-24 - Rating: 5)
Came on on Christmas Eve and got us back up and running. Explained everything along the way. -
Review 70 (2023-06-10 - Rating: 5)
Matt and Greg did a great job getting my leak fixed. Replaced pipes and made sure they kept me updated on everything they were doing. Great job. The 2 guys that came out initially on yesterday were friendly and customer oriented. All of these guys provided excellent customer service. Matt and Greg made sure I saw the before and after photos. Thanks for taking care of my issue in such a timely manner 😃 -
Review 71 (2024-09-02 - Rating: 5)
I have used this company several times very happy with service .. victors is great.. Betty who answered phone very kind and understanding -
Review 72 (2024-07-24 - Rating: 5)
Came on schedule, located the problem, fixed it. Knowledgeable and friendly, Dominick is the Best! Will call them again for future fixes and projects. -
Review 73 (2024-10-03 - Rating: 5)
Brandon was very professional, clear on pricing and got the clog fixed! I highly recommend! ask for Brandon. -
Review 74 (2023-07-26 - Rating: 5)
Tyler coordinated my insurance claim very professionally and the restoration works diligently to demo and sanitize areas properly. They have a very busy schedule helping a lot of people in the community but gave me firm schedules that coordinated with mine well. Jason was very respectful and gave great advice about how to properly move forward with my plumbing repair in an efficient timeline.They have affordable prices and work very clean. I highly recommend this company and have already referred a family member to them with a similar problem -
Review 75 (2023-12-29 - Rating: 5)
Austin came around 10am and cleared his schedule for the day to make sure he could get us back in service. It was almost 7pm before he was able to leave. He worked hard and was determined he wasn’t stopping until the job was done. He was very polite and hard working and definitely appreciated. -
Review 76 (2023-12-09 - Rating: 5)
Hi. I just had wonderful and courteous service from my phone call with Betty to the plumbing technician, Victor, who came in the frame of time I was told. Betty and Victor both were enjoyable to talk with and work with. Victor satisfied my immediate problem and gave good advice on other possible solutions that would enhance my plumbing layout and I plan to have that done hopefully by spring of 2024. I will be calling this particular company for any other issues I may encounter. They do what they come to do. I recommend these folks. I’ll be asking for Victor again for next need.Thanks Betty and Victor !Sincerely,Tedford Falls -
Review 77 (2024-07-11 - Rating: 5)
The crew was very knowledgeable and polite about the issue at hand and we would welcome David and Andrew back if there were any other issues -
Review 78 (2024-03-23 - Rating: 5)
Allen is an absolute professional in his trade. His easy going outward personality, honesty and knowledge of plumbing are above reproach. For these reasons is why we for third time had Allen come to our house to help us correct ongoing plumbing issues. We hold Allen and his associate in the highest regard. -
Review 79 (2023-05-03 - Rating: 5)
I recently had the pleasure of working with the Virginia Roto-Rooter plumbing and water restoration company and I have to say, I was blown away by the quality of service they provided. Not only were their prices really reasonable, but their team of people were incredibly friendly and knowledgeable. I had a plumbing emergency that was a mess with extensive repairs and it was handled right away, and then they quickly started the restoration process to get everything back to normal as well as working with the insurance company the whole time.From start to finish, this company showed world class customer service. Their communication was top notch and they made sure to keep me updated every step of the way. Everyone I interacted with, from the technicians to the customer service reps, were so friendly and easy to talk to. It really made the experience stress-free.In the end, everything was restored to working order and I couldnt be happier with the service I received. I would highly recommend this plumbing and water restoration company to anyone in need of their services. They truly provide great prices and great people to work with. -
Review 80 (2024-01-03 - Rating: 4)
Had no water they came out that day and fixed the issue and very prompt and excellent customer service. Definitely will keep using this company. Austin did excellent work and felt comfortable with his work and knowledge. -
Review 81 (2024-01-09 - Rating: 5)
Greg McDaniel and Michael Craig came to our home and assessed the water pressure problems we were having. They were prompt on their arrival. They returned the next day and installed the new equipment. They were both personable and professional. If we are ever in plumbing needs we will call Roto Rooter and specifically request Greg and Michael.Thank you Greg and Michael.Thank you Roto Rooter. -
Review 82 (2024-12-06 - Rating: 5)
Allen Arnold provided fantastic service! He and Cesar were quick, professional, friendly, and clean. I had a huge leak in my plumbing and they were able to provide me with an estimate and fix the issue in less 2 hours. I would highly recommend this team. -
Review 83 (2024-10-11 - Rating: 5)
A technician was very professional and did a great job with unblocking my kitchen sink and bathroom sink. -
Review 84 (2023-02-20 - Rating: 5)
Greg and Matthew replaced and installed a new water heater. They were very professional and friendly. They went above and beyond in order to get the job done the same day. They did a great job explaining everything to me before the work and also after it was completed. I was very impressed by their work... I definitely will continue to use Roto-Rooter for all my future plumbing issues. -
Review 85 (2024-11-02 - Rating: 5)
Greg McDaniel was such a nice guy so professional he answered all our questions and we asked a lot !! Thanks so much !! -
Review 86 (2023-12-15 - Rating: 5)
Roto Rooter experience today was like every other time theyve come here - outstanding!!!! Hands down the most knowledgeable, professional and personable staff I have ever encountered. Brandon is one of a kind and in my opinion he is the best of the best. Do what you have to do to keep him around. A true asset to your company. -
Review 87 (2023-12-26 - Rating: 5)
Greg and Dave helped me with a serious plumbing issue. Both techs were very prompt and unplugged my main drain from house to the street. Would recommend them to my neighbors and others. Will not hesitate to call on Roto-Rooter for all my plumbing needs. -
Review 88 (2024-06-28 - Rating: 5)
My mothers sinks had been clogged for two weeks,Called Roto Rooter the lady I spoke with exceptionally nice..Technician Greg McDaniel was very professional and took care of the problem.If you need plumbing service I highly recommend them..Thank you so much Greg!!! -
Review 89 (2024-01-01 - Rating: 5)
They were very polite, courtesy, and the plumber answered any questions I asked him. He worked quickly and did great work, with pricing being fair in today’s market. Would definitely go back to them again. -
Review 90 (2023-12-29 - Rating: 5)
Woke up NYE weekend with a major clog in my basement shower. Was so happy to find Roto Rooter in Danville, Va! They sent Greg & Mike, knowledgeable, straight shooters! We needed our sump pump replaced and they went to work. They assessed the situation, provided a fair price and went to work. We are happy and grateful to have the problem resolved! Would totally recommend them and use them again! -
Review 91 (2024-12-26 - Rating: 5)
Very pleased with there service and professional attitude. Thank you. -
Review 92 (2024-06-30 - Rating: 5)
Drains were installed perfectly. Chad and Ty knew what they were doing and worked very well. We are happy with their work . -
Review 93 (2024-02-16 - Rating: 5)
We had some extensive repairs needed to be done. Everyone from the office to the different crews that came to our house were very professional. They answered every question we had and took on the task at hand. We will reach out to Roto Rooter the next time we have plumbing issues at our house. -
Review 94 (2024-01-08 - Rating: 5)
Could not be more pleased with Greg and Michaels professionalism, efficiency and skill in unclogging our second level shower and tubs in our 85 year old complicated plumbing and drainage. If you want good service and the job done right contact these men at Roto-Rooter.David -
Review 95 (2024-01-26 - Rating: 5)
The water restoration team took care of my basement flood. I didnt end up using the plumbing department but they provided great consult. Tyler has been a great liaison for the insurance company -
Review 96 (2024-11-26 - Rating: 5)
Our tech was Greg McDaniel. He was very professional and quickly solved our problem. Thanks Greg -
Review 97 (2024-09-07 - Rating: 5)
Hi it went well, Great technician he answered all the question and did a great jo -
Review 98 (2024-10-04 - Rating: 5)
Kevin came when he said and had us done in no time at all. It was a professional job. Thanks Kevin. -
Review 99 (2023-12-18 - Rating: 5)
A simple drain swap became a leak i couldnt stop. I called this morning and they came out around noon. The plumbers immediately recognized the plumbing was installed incorrectly when the house was remodeled. They tore out the old plumbing and put it in correctly within an hour or so and the leaking was finished. I appreciate the quick and professional service. I will be using this company for any future plumbing needs. -
Review 100 (2024-11-28 - Rating: 5)
11/26/2024: Today was another learning experience. Dominick and Andrew arrived, and continued to open the drain field where the leech was happening. In due time they discovered a section of Infiltrator Quick4 Chamber system. We helped identify the system in question, by referring to the original paperwork covering the original Installation. After some conversations with his Supervisor, Dominick informed us that Roto-Rooter did not handle that style of Septic Field repairs. The only course of action that they could take, was to close up the access holes at the leech site, and the Distributor Box. He did however give us some information for going forward to seek a remedy for the issues that we have been experiencing, and recommend another company who could possibly provide us with services. We are grateful for all the effort that they expended to give us a solution for going forward. -
Review 101 (2024-06-12 - Rating: 5)
Everyone was kind and professional. They did what I asked in an emergency but they did try to upsell. No pressure from them however. Just offered. I very much appreciated it. -
Review 102 (2024-07-08 - Rating: 5)
Unfortunately our problem couldnt be fixed but Brandon was excellent. I appreciate all the effort he put in to trying to fix our issue. -
Review 103 (2024-05-14 - Rating: 5)
The technician was great. Prompt and informative. But the price was completely astronomical. Sorry, but Ill be taking my business to a more reasonably priced company. -
Review 104 (2024-02-02 - Rating: 5)
Greg and Michael did a fantastic job. Service was done right, clean and looks very good. I highly recommend them to do any plumbing work at your home. -
Review 105 (2023-01-29 - Rating: 5)
I called Roto-Rooter out to my house needing a well pump replaced after not having water for 5 days. Technician Victor came out and did an on the spot estimate for free. After agreeing to the job, he came out the following day and got to work being very kind, communicative, and knowledgeable. He fixed my water issue with outstanding results, replacing the well pump, repairing the main water line at the well head. Everything was spot on as far as estimates go. Would (HIGHLY) recommend using this company. As an additional note, Dispatcher (Betty) was very kind and very helpful in getting a technician out the same day as call! -
Review 106 (2024-12-07 - Rating: 5)
The technician that’ was sent did a very good job. He was courteous and thorough. My wife was very pleased with his work and therefore so was I. -
Review 107 (2023-10-27 - Rating: 5)
As plumbers Ty and Chad are supermen when it comes fixing what is broke. What looked hopeless was handled with a professional and friendly attitude. They made me comfortable. When they were approached, they answered all question with a customer first attitude. Ty, Chad and Roto Rooter are the bomb. -
Review 108 (2023-11-30 - Rating: 5)
Greg and Thomas did a wonderful job. They cleaned up some messing old plumbing. Very professional.Im set for the holidays now. Will definitely call Danville Va Roter-Rooter again. -
Review 109 (2024-02-18 - Rating: 5)
Prompt service, Brandon was courteous and friendly. Came out on a Saturday to answer questions about a previous service and verified everything was done properly, satisfied my concerns. Highly recommended! -
Review 110 (2024-09-23 - Rating: 5)
Everything went good and we were really satisfied. Would highly recommend! -
Review 111 (2020-02-20 - Rating: 5)
My 47th wedding anniversary started with the water heater leaking but roto rooter responded fast and replaced it and cleaned up the mess and went way beyond caring for the customer I am extremely happy . -
Review 112 (2022-08-04 - Rating: 5)
Austin and Lawson worked extremely hard to fix our leak - for two days! They were working under the house in a tight crawl space with our old well. I am so grateful to them for all their hard work! Throughout it all, they were pleasant and explained everything to me. I highly recommend them and will definitely use Roto Rooter for all of my future plumbing needs. -
Review 113 (2023-11-02 - Rating: 5)
2 long hard working days to repair and replace sewer drainage pipes in tree lined long downhill system. Jason,Larson, Ty and Chad did an outstanding job !, Roto Router will always be our go tofor future service needs!,Jim & Sheryl Moyer -
Review 114 (2023-06-20 - Rating: 5)
Tyler did great restoration work and represented us and our flood and sewage back up for our insurance to pay for all of it. Highly recommend this company. The plumbers and restoration team are reliable and are great friends and provide great value and prices -
Review 115 (2023-12-20 - Rating: 5)
Austin St.Clair completed the installation of my new toilet in less than 2 hours. Austin is very polite, a true gentleman and very considered. I will definitely recommend Roto- Rooter👍🏾 -
Review 116 (2023-12-15 - Rating: 5)
Roto-Rooter performed plumbing repairs and restoration services over the past 4 years. All went well but there was a chief concern of a old piece of plumbing that should have been replaced. Brandon and Tyler addressed this concern as it fit their schedule and upheld the warranty given. -
Review 117 (2024-03-26 - Rating: 5)
Amazing job! Tim was very helpful and great customer service all around! Thank you again! We will definitely refer to family and friends 😁 -
Review 118 (2023-09-01 - Rating: 5)
Greg and John did an amazing and clean job. I will never use any other plumbing service. They came out in a hurry and were extremely professional. They took the time to do things right. -
Review 119 (2024-06-21 - Rating: 5)
Outstanding service! My church has found our forever plumber. Professional, courteous, and timely service. -
Review 120 (2024-06-22 - Rating: 5)
Allen A. Helped with refrigerator install and icemaker line. He was very knowledgeable and did agreat job. -
Review 121 (2024-06-19 - Rating: 5)
Dominick came by and assessed and fixed the problem within an hour. Very professional and courteous. -
Review 122 (2023-01-27 - Rating: 5)
Tyler really helped us in our time of need. We had a our plumbing pipe messed up which caused raw sewage In our basement. The plumbers are fixing it up but we are left with sewer gas smells until then. Derek on plumbing was very nice. Tyler was very informative and caring and shared the whole process and explained the science behind it our loss. He worked with our insurance company to get all this damage covered and even protected us and our family members by getting us into a hotel since we were feeling sickly in the home.I highly recommend this company to anybody ,including my friends and family,needing plumbing or has home damages. They will help you regardless of the outcome. -
Review 123 (2024-07-03 - Rating: 5)
Allen was my technician. Hes been to the house before. He and his guys did a great job dealing with a clogged drain. -
Review 124 (2022-09-05 - Rating: 5)
Greg and Matt did a great job repairing our water pump and tank today, on Labor Day. They went above and beyond, they worked out in the rain. Also, Betty who answered the phone when I first called, was so calm and kind. Awesome experience with them today, great company 👍🏻. -
Review 125 (2024-04-11 - Rating: 5)
Brandon and Jason were extremely helpful, especially when being presented with a nearly impossible fix. Very appreciative for their patience and professionalism. -
Review 126 (2024-10-30 - Rating: 5)
Tim Burchett was professional and did a great job. -
Review 127 (2024-11-27 - Rating: 5)
Greg from Roto-rooter did a great job. We were very satisfied. Recommended! 👍 -
Review 128 (2023-12-18 - Rating: 5)
We had technicians Greg McDaniel and Michael Craig to our home today to unclog the tub drain, they are very professional and excellent to talk to and deal with. I would HIGHLY recommend them for any plumbing repairs in the future !! -
Review 129 (2022-12-06 - Rating: 5)
Greg and Matt did a wonderful job resolving my plumbing issues! They were very knowledgeable, friendly, and respectful!!! They even cleaned up the mess!!! I would highly recommend them for your plumbing issues/needs!!! I will be calling them again if/when I have plumbing issues in the future!!! Thanks so much again, guys!!! Y’all were great!!! Outstanding job!!! -
Review 130 (2024-12-04 - Rating: 5)
Very professional guy. Very knowledgeable about his job. Had a complicated job and it took a bit to find the leak but he got it sorted out. Will call again if I have any other problems. -
Review 131 (2024-05-14 - Rating: 4)
The rep was kind and gave several options for our issue. Only using 4 stars because they reschedule and made me miss an appointment. -
Review 132 (2021-03-20 - Rating: 5)
Greg came to my residence to do repair work on my toilet. He was prompt, honest, wore shoe covers, mask and gloves. In addition, he was professional. After completing his work, he ensured that everything was working properly and ensured that I understood what he did. This was my first experience with this plumbing company. I must say that I am very pleased with the work and professionalism. I will definitely use this company again should I need plumbing work in the future. Thank you Greg for a job well-done. I rate this service with 5 stars. -
Review 133 (2024-11-27 - Rating: 5)
Thank you. Very professional did a good job 👍 -
Review 134 (2024-10-15 - Rating: 5)
The guys were awesome. I had a plumber and a roof guy worked on the same issue and it never got fixed. It took Dominick 5 minutes to identify the cause and they fixed it in a few minutes. I would not call another plumber again. -
Review 135 (2019-12-19 - Rating: 5)
They were great! We had a major leak in our basement (of course at night on a weekend) we called Roto-rooter and they got to the house quickly and got to work immediately. the work was efficient and fast and we havent had a problem since. They were very friendly and professional and were there right when we needed them. I would absolutely recommend them, especially in an urgent bind, and would call them again in a heart beat. -
Review 136 (2024-10-15 - Rating: 4)
Friendly service men and appeared to be quite knowledgeable and skilled. -
Review 137 (2023-08-08 - Rating: 5)
I have used several plumbers in the area that have ripped me off. God brought Tyler here to help us with our problem. I wish every company could have an expert with upfront, courteous, and honest service from Tyler that I receive. -
Review 138 (2024-09-03 - Rating: 5)
No one ever likes to dish out money, but when it comes to your home it’s different. We had a sewer line blockage and Tim was very professional and let us decide on the options available. Very satisfied and quick service. -
Review 139 (2024-07-11 - Rating: 4)
The work was well done and completed quickly. It was pricy, but was a necessary expense. -
Review 140 (2024-11-27 - Rating: 5)
Replacement of well pump perfomed quickly and in a professional manner. -
Review 141 (2023-12-08 - Rating: 5)
Victor came out and replaced my pressure tank. The people who built this house just put the filter beside the tank and it was at risk of breaking the pvc pipe. I told Victor what I wanted and everything is awesome. No worries about changing the filter now. I stayed and watched him not because of looking over his shoulder, but because he is professional and I was learning things and he was very informative. Fine young man and very hard worker!! Before pic on the Left After on the right. -
Review 142 (2022-10-23 - Rating: 5)
We own a restaurant and had a sewer line back up into our driveway. Before it could reach the inside we closed down and called Roto-Rooter to come out and snake the drain. This was on a Saturday and they showed up at the time they said they would and the two guys who came in first were friendly, professional, and determined to get us taken care of. When a snake would not do the trick, they had another tech come out with a jetter. After multiple attempts and their refusal to quit, our drain was clear and we were made aware of where the problem was coming from. Cannot thank the determination of these three guys (wish I knew their names) as they saved our day as we were at least able to open for dinner. THANK YOU, THANK YOU, THANK YOU...you have awesome techs who really seem to care for their customers and their job! -
Review 143 (2024-12-15 - Rating: 5)
Great, he replaced my old disposal with a new one, glad he could make it. -
Review 144 (2024-06-12 - Rating: 5)
Lawson Brandon done an awesome job, he was very through and very professional. -
Review 145 (2020-07-19 - Rating: 5)
Jeremy and Brandon came out and fixed the water pipes in the kitchen and the master bathroom. I have never been more pleased with a company doing work to our house. They are so professional and go above and beyond to make sure everything is working properly. I would recommend them 100%. I am so thankful they were able to help us and on a Sunday. -
Review 146 (2024-01-29 - Rating: 5)
Greg and Michael went above and beyond to take care of issues. Came out the same day we called and were quick and explained everything very well. -
Review 147 (2024-09-27 - Rating: 5)
Kitchen sink drain was stopped up. The young lady that answered the telephone worked with me to get a tech and worked around our schedule. Very courteous tech named Brandon, came and solved the drain problem. We were very pleased with the promptness of service and the professionalism of the employees. -
Review 148 (2024-11-07 - Rating: 5)
Greg did a great job on repairing my water heater He explained every step thoroughly.He was very professional,friendly . -
Review 149 (2024-03-03 - Rating: 5)
Brandon Barker saved the day!!! He was a very professional and nice guy!! Got the job done quickly and efficiently! Thanks Brandon!!! -
Review 150 (2021-08-06 - Rating: 5)
We just bought our home in bassett. Our first week and all of a sudden no water, no shower and most importantly no toilets. So horrified. After spending all the money we used trying to fix the problem ourselves, we called roto rooter. Victor and Tim were at the house with in minutes. It took them all of 20 minutes to know what the problem was. With in the hour we had water and plumbing. They were so very polite and new their craft very well. It was great to get to people whom had knowledge to fix our huge problems. I would recommend them to each and every person who is in the same situation. Please praise these two men. They really do your company justice. I will always remember their names just incase I need them again. They were awesome. Ty for employing them. You have a great crew in them two.Ty guysCindi faller and John Faller. -
Review 151 (2022-03-02 - Rating: 5)
Thank God for Chad and Tim! My clothes washer caused my sink to backup. Im talking about over the sink and flooding the kitchen floor. It was terrible! I called Roto-Rooter and was able to get an appointment the next day, which is what I requested. The plumbers called me when they were on their way and tolerated my fiesty dog while they were here. Tim provided me w/a quote and told me exactly what he thought the issue was: leaves in the vent on the roof. They went on the roof and down the vent w/the proper equipment and cleared out the clog. Chad came back in the house and tested the sink to be sure the drain was clear. He even set the washer on drain and spin to be sure the sink did not back up again. Presto! Before they left they let me know about the after hours service that the company offers, 24 hours a day. Tim gave me helpful hints on how to maintenance the sink every month to prevent future issues. Thanks Tim and Chad for making a scary situation a lot less stressful. They were both very professional and provided exceptional customer service. I wouldnt hesitate to recommend our local Roto-Rooter to any of my friends! -
Review 152 (2023-08-18 - Rating: 5)
Tyler and his crew showed great care in my basement flood and went out their way to provise documentation to my insurance and home warranty company for my basement leak and plumbing line clog. It is cast iron and very nasty but this team is top notch and i know theres no orger team like them -
Review 153 (2021-02-01 - Rating: 5)
This company came out the same day we called. They sent 2 gentlemen out Greg and Jordan. They determined where the leak was coming from in the basement. They also fixed the a pipe underneath the kitchen sink. They went out of there way to get the materials. We were impressed with their honesty. We think this company is worth considering using. -
Review 154 (2020-04-01 - Rating: 5)
Victor and Henry are absolutely WONDERFUL! They installed new water lines, a 240v electrical outlet, and a vent for laundry hook-ups and were the most professional, friendly, honest, and thoughtful contractors I have ever hired for any job. This install was a huge, complicated project given the layout of my home and not only did they finish the job quickly and on budget, but also took great care to not disturb any of the interior woodwork and ensure their work looks aesthetically pleasing. I cannot thank them enough for their fantastic work and will be hiring them again for any and all my plumbing needs in the future! -
Review 155 (2020-12-28 - Rating: 5)
They replaced my pressure tank, cold line going to my sink, cleaned out all my water filters as well.Their price was super fair and they were professional and fast. I I’ll be hiring them every time I need my pluming worked on. I give them 5 out of 5 starsVery happyKathy F -
Review 156 (2021-05-19 - Rating: 5)
I had an amazing experience with Roto Rooter today!!! Had a leak in my kitchen and thought it was from my washing machine. Greg and Nick helped me get my leaking problem fixed today! They found out it was not from that it was from a ice machine line that had not been properly turned off by Lowe’s when a new fridge was installed. They rock! Definitely will recommend and any issues will be calling them again!!!! -
Review 157 (2024-11-24 - Rating: 5)
Very satisfied Greg was a great help diagnosed the problem and resolved it in a timely manner -
Review 158 (2024-01-06 - Rating: 5)
Michael ND Greg did a awesome job. HD a pipe leakon hit water tank. And price was Reasonable danville va roto rooter -
Review 159 (2020-03-11 - Rating: 5)
Not a thing they did wrong. Not only did I receive within-the-hour house call, the pricing was fair. Next day service, and even with all the issues they never complained. And they even addressed an issue with my jets that they dont specialize in. I now have a fully functional jetted tub with no drips! Fixed my tub and sinks all within 1 day of calling! Highly recommend! -
Review 160 (2021-07-20 - Rating: 5)
I spent a great deal of time with Henry and Ty (as well as 4 others) over the last few weeks. I’ve had one disaster after another. They were extremely knowledgeable, polite and efficient. Will recommend to everyone. -
Review 161 (2024-10-16 - Rating: 5)
Greg is awesome. On time. Very professional. Clean and neat. -
Review 162 (2024-03-31 - Rating: 5)
We had service in an hour on Easter Sunday. Friendly, efficient and cost effective. Thank you Roto Rooter! -
Review 163 (2023-12-27 - Rating: 5)
I really, really appreciate Greg and Dave from Roto Rooter coming out to unclog my toilet commode they were soo nice and friendly wendy,really gives them a20/20 star!! -
Review 164 (2024-08-28 - Rating: 5)
I am so so grateful to Domanic the service tech. He was the nicest and kind person and answered all questions. He sent me pictures of everything and did not over charge me at all. I would highly recommend this company to everyone. -
Review 165 (2019-12-09 - Rating: 5)
We had a drain problem that we tried to fix on our own. Half way through, we realized that it was just too big of a job for us, so we called around for a plumber. Roto-Rooter was the only place that could come out that day. They were there within 2 hours time, and fixed the problem correctly and promptly. Both guys were so kind and helpful. We will definitely give them a call the next time we are having problems that require a plumber. -
Review 166 (2020-06-29 - Rating: 5)
Greg and Ty were awesome. Very professional and did a superb job. I will highly recommend them to everyone. If we did anything else done we will surely call on them. Job well done guys!! -
Review 167 (2020-01-14 - Rating: 5)
Our church was having a musician empowerment and all our toilets got stopped up with 100 guest at our church. We called and Roto Rooter came with not one truck but two trucks with two techs. They stayed, installed new toilet and even helped put up tables. We appreciate you them and will continue business in the near future! Excellent work and gentlemen who work for this company.Best Regards, Higher Heights Ministry Center. -
Review 168 (2024-05-06 - Rating: 5)
Family If you have plumbing problems and you want the Job done Right, fast, and have great customer service.Call Roto-Rooter Plumbing, They guarantee they work! -
Review 169 (2024-05-20 - Rating: 5)
I was notified with a message before he arrived including a picture of the tech. Very efficient and productive. Solved the problem quickly. -
Review 170 (2024-10-23 - Rating: 5)
Friendly, knowledgeable. Quick service done right. -
Review 171 (2024-08-30 - Rating: 5)
It was easy and straightforward, everything was explained to me in a way I could understand. Everyone was super respectful thank you Dominick and the others at the sight. -
Review 172 (2020-05-12 - Rating: 5)
Excellent service. Ty and Gregg are knowleadgable and top notch service professionals. I highly recommend them! Roto rooter sent them out for same day service. They worked diligently to get my sewage system problem completed in one day. -
Review 173 (2021-03-01 - Rating: 5)
Greg was an amazing professional who helped my family out when we were in a mess. He repaired our broken line quick and was extremely helpful. I truly thank him and his employer for helping us out. Thank you -
Review 174 (2024-03-02 - Rating: 5)
Great job repairing & replacing sewer line! House built in the 50s - sewer line ran underneath a carport with a thick slab of concrete. Technicians Greg & Jordan worked together as a great team to come up with solutions to access the sewer line where it discharged from the house & re-route the new line around the concrete slab. Good communication & very professional throughout the entire process. Hang on to these guys! -
Review 175 (2019-12-11 - Rating: 5)
These guys rock. I live a good distance from their home office, but they were quick to respond to my plumbing crisis. They went above and beyond to help me and my family. Excellent service and friendly staff who took the time to explain my issues and help resolve it as quickly as possible. If you want quality service, I definitely recommend reaching out to this team. Thanks guys for all you did! -
Review 176 (2024-09-23 - Rating: 5)
Needed an urgent replacement of my pressure reducing valve.The crew arrived promptly, professionally explained the situation, and did exceptional work. -
Review 177 (2024-02-21 - Rating: 5)
A most pleasurable plumbing experience it was for me. Not so much for the guys who cleaned out the spring box built around 1943. -
Review 178 (2020-03-11 - Rating: 5)
Brandon was very helpful in my decision making on what I needed done. He came friday night and then came back on Monday to help find my septic tank. He was informative and professional. He was upfront and honest and no hidden cost. Would highly recommend Roto Rooter and ask for Brandon! -
Review 179 (2024-06-24 - Rating: 5)
Victor was knowledgeable and courteous. Will use this company again when needed. -
Review 180 (2020-10-28 - Rating: 5)
Stopped up sink. Ick. Ty and Greg came out the afternoon I called, got to work, fixed the clogged drain, chatted while they worked, explained the process, cleaned up after themselves and left me with a free running drain. I appreciate their chatter, their work ethic, their friendliness and their competence. I would definitely recommend. -
Review 181 (2024-01-10 - Rating: 5)
Very quick service and came when they said they would, fair prices that you could easily see what services they were going to do and what they were going to charge, super professional and would definitely recommend. Thank you! -
Review 182 (2024-12-10 - Rating: 5)
Superb service. Great technicians. -
Review 183 (2024-09-07 - Rating: 5)
Continue the service that u been doing for your customers, please and thank you! -
Review 184 (2020-01-15 - Rating: 5)
We needed to find the source/fix of a really horrible stench coming out of our basement. These guys came out, found the problem immediately and spent an entire day re-doing the badly configured drainage. It was a ton of work and included jack-hammering cement. They installed a sump-pump and a drainage pipe and we have had no problems since then. Very good work. We would definitely trust them again if anything else comes up.