Justin Dorsey Plumbing

Photo of Justin Dorsey Plumbing

Located in Danville, Indiana

Address: 2378 IN-236, Danville, IN 46122, United States

Phone: +1 317-751-2590

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Water softening equipment supplier

Photos

Comments

  • Review 1 (2024-12-10 - Rating: 5)

    Our water heater went out. When I called, the staff was friendly and accommodating to my schedule. The plumber arrived on time and after looking over the issue he provided me with my options of repair or replace. I chose to have the water heater replaced. The men had the old one out and new one installed in a timely manner. Both men were extremely clean and polite. I would definitely recommend Justin Dorsey Plumbing for any future needs. Great company!!!

  • Review 2 (2025-01-07 - Rating: 5)

    I have used Justin Dorsey before and was very pleased with the professionalism. That is why I have called again for their service. And guess what- perfect professional service! This company has won my loyalty.

  • Review 3 (2024-12-20 - Rating: 5)

    Bryce did a fantastic job locating and fixing a pretty large problem for us in a short amount of time. Communication was great. Clear pricing. Couldnt be happier with the service. He made sure it was done right and that we were happy with the work he had done. 5 stars.

  • Review 4 (2024-12-31 - Rating: 5)

    Very upstanding plumbing company. Shay was extremely knowledgeable and prompt when taking care of our sump pump needs. They focus on taking care of customers over just turning a profit.When I have a plumbing issue, I will be calling them no doubt.

  • Review 5 (2024-12-30 - Rating: 5)

    Had an issue with water leaking in the wall. Troy was able to assess the situation and repair it with very minimal damage to the wall. Which I was so very thankful for. Highly recommend Justin Dorsey plumbing.

  • Review 6 (2024-11-25 - Rating: 5)

    Our Water Heater went and Dorsey Plumbing took care of us with A++++ service and professionalism. Excellent install by a great technician named Kevin. I would highly recommend this company and Kevin. Honest, good price, great work, transparent, and timely.Thank you,Shelby Hurd

  • Review 7 (2024-12-21 - Rating: 5)

    We had some settling in our waste line going into the septic and it was backing up into our home. Dorsey recognized this as an emergency and got the outside waste line rerouted in just a few days after the initial call. The excavator and plumber that worked on our project were talented professionals who did a great job!! Thank you….

  • Review 8 (2024-10-22 - Rating: 5)

    Troy was a pleasure to work with. He was very polite, got our plumbing needs taken care of in an efficient amount of time. Our new water heater and installation was a fair price and came with a great ā€œbumper to bumperā€ warranty.

  • Review 9 (2024-10-02 - Rating: 5)

    Great experience! They called to let me know they were on their way, and arrived when expected. He checked out the pressure on our well pump and gave me information on how to clean the well. Didnt try to upsell me on unnecessary changes to our system. I appreciate the honest approach and will definitely use them again!

  • Review 10 (2024-12-20 - Rating: 5)

    They fixed my bathroom sink leak. They came the next day after I called. They were very professional. I would recommend them to anyone. Give them a call for your plumbing concerns. I did and I was very satisfied and will call them again if a time arises that I need a plumber. šŸ™‚

  • Review 11 (2024-10-23 - Rating: 5)

    Just had Troy from Justin Dorsey out this morning for what I suspected was a water leak in the slab , terrible way to start the day!!Troy being the knowledgeable and experienced technician he is was able to to diagnose the issue of the low household water pressure not because of a water leak but to the failure in the soft water system. Thanks to Troys patience , professionalism and kindness the issue is being resolved . This gentleman is indeed an asset to Justin Dorsey and his profession. Thank you Troy

  • Review 12 (2024-11-26 - Rating: 5)

    The service tech they sent Zach awesome. He was polite and fixed the issue quickly. We saved the company info and will be using them in the future

  • Review 13 (2024-11-25 - Rating: 5)

    Todd was my Dorsey plumber. He was very prompt, professional and knowledgeable. He went to get parts, came right back and fixed my toilet by putting new parts in. I’m very pleased.

  • Review 14 (2024-07-10 - Rating: 5)

    Had our water heater tank start leaking on Monday night, we called Tuesday morning, Plumber Kevin was at our house by lunch and had us all set up with a new tank before dinner. Excellent communication, professional, clean (no mess left behind, he actually left it better than he found it), friendly, and easy to do business with. Would definitely call them in the future for any professional plumbing needs.

  • Review 15 (2024-10-11 - Rating: 5)

    We had a clogged sewer main going to septic tank. They were able to send a technician out the same day and had unclogged in less than an hour. Technician was very knowledgeable. Thanks for saving the day

  • Review 16 (2024-07-26 - Rating: 4)

    One out of three of their plumbers did their job last summer. The other two cost me about $$3000 for In effective repairs. Today The service person who came out did a fantastic job and did all the things that he was supposed to do unlike most of the previous service people on a call today. I am really grateful that they got this guy that knows his job.

  • Review 17 (2024-07-25 - Rating: 5)

    Jeff came out and fixed a small leak we had on our dishwasher drain line in about 5 minutes. He didn’t charge us anything for it. We talked for a few minutes about running a gas line for a new oven and outdoor barbecue. He also said he remembered coming out to look at the water heater and that he advised the previous owners (we just bought the house last month) that the water heater was about 15 years old and needs replacing. He’s working up an estimate for a new tankless system which, of course, I’ll want Jeff to come out and install. To me, this is how you do business. Jeff is a great guy, friendly, and very professional and knowledgeable. He got a customer for life instead of a day. Well done Jeff!

  • Review 18 (2024-09-24 - Rating: 5)

    Had a leak behind my shower. The water leaked into the kitchen under my sink also. Jeff and Shay found the origin of the leak within minutes and had it fixed in no time at all. The guys were very polite and professional. They even vacuumed my stairs before they left. Thank you.

  • Review 19 (2024-07-22 - Rating: 5)

    Super pleased with Justin Dorsey plumbing! We had a major issue on a Sunday afternoon, the kind that requires the water to the whole house to be shut off. I called three different big name companies that promised fast service, but none of them had any availability until the next day. Justin Dorsey had a guy out to our house less than two hours after I called them. He did a great job, and we’re back to normal. Will definitely be calling them first for any plumbing needs in the future!

  • Review 20 (2024-10-01 - Rating: 5)

    I had an immediate need for service to a water softener. Justin Dorsey arrived within two hours and quickly fixed the problem. Excellent service! Dustin Dorsey if my new go-to plumbing company.

  • Review 21 (2024-11-20 - Rating: 5)

    They finished the work in one day. He was very knowledgeable and nice. Will use them again! Very happy with their work!

  • Review 22 (2024-07-09 - Rating: 5)

    We needed a new water heater installed on Friday after July 4th. Our technicians arrived on time, analyzed the situation and went over various option with us. Very professional. They worked into the early evening to make sure we would have hot water for the weekend. VERY satisfied!

  • Review 23 (2024-09-19 - Rating: 5)

    We had Jeff for a well pump replacement. He was very forthcoming regarding the potential pitfalls of the project at each step. Our home is older and he offered solutions that would future-proof home

  • Review 24 (2024-11-12 - Rating: 5)

    I was very impressed with the service provided by Dorsey Plumbing. The techs were very prompt and knowledgeable, fixed the problem very quickly. I would highly recommend them.

  • Review 25 (2024-09-23 - Rating: 5)

    Your representative worked hard all day to fix the problem. He let us know throughout the process what he was doing and why. He let us know in advance how much it would cost but was able to reduce the amount when he finished.

  • Review 26 (2024-05-29 - Rating: 5)

    I had a plumbing emergency, with basement flooding and no water to the house. Even though they were completely booked up, they were able to send out Zach, who was knowledgeable, pleasant, and quick. In no time flat, he got my problem fixed, water back to the house, and did everything for a very affordable amount. I would 100% use Justin Dorsey, and especially Zach, if i ever had any other plumbing needs in the future.

  • Review 27 (2024-07-24 - Rating: 5)

    I called due to a pex pipe blowout and water gushing into our crawlspace. I was able to shut off the water, but within 1 hour Kevin and Jacob(?) showed up from another job near Bainbridge and repaired the issue in no time. Very pleased and thankful for their quick response.

  • Review 28 (2024-12-03 - Rating: 5)

    Troy showed up on time, evaluated the job quickly, gave me a very reasonable estimate and got the job done very efficiently and cleaned everything up.

  • Review 29 (2024-05-06 - Rating: 5)

    A friend recommended Dorsey Plumbing. I had a leak under one of my sinks, also a kitchen faucet that needed attention. I was able to make a convenient appointment, and the service man was prompt. Jeff fixed everything quickly; the fee was very reasonable. Very satisfied and will call them again.

  • Review 30 (2024-12-26 - Rating: 5)

    They were able to make it to the house quickly to resolve a clogged drain. Will definitely use them again.

  • Review 31 (2024-07-11 - Rating: 5)

    Highly recommend Justin Dorsey plumbing!!! Had a toilet upstairs overflow and flood the house. They came out and got to work right away! Quick, professional and very kind. Told us the exact problem and gave us options to save money! I will only use JD plumbing from now on! These guys were exactly what we needed!!!

  • Review 32 (2024-06-18 - Rating: 4)

    Jeff was on time. On task. Knowledgeable. Simple observation of his cost me more money. However, in the long run saved me from soon to come bigger problems. Appreciate that I was not left to get rid of the old tank. Excellent manners,and workmanship to keep as employed šŸ‘ šŸ‘ šŸ‘Œ A+ 6-14- 2024

  • Review 33 (2024-09-28 - Rating: 5)

    The tech was very knowledgeable, professional and courteous! Fixed my issue and price was half of what I was qouted from another establishment!Will refer to others... Thank you!

  • Review 34 (2024-12-02 - Rating: 5)

    Jeff did a great job of diagnosing the broken water heater and installing a new one. Excellent service. Thanks.

  • Review 35 (2024-12-03 - Rating: 5)

    Water heater was affecting our water softener flow rate. Tech made an adjustment on the water heater and all is well.

  • Review 36 (2024-06-16 - Rating: 5)

    Female plumber came to my home and she was awesome! She fixed my issues and explained what she was doing as well. She gave me a quote before she began the job. I am just so impressed with her abilities as a plumber!

  • Review 37 (2024-11-14 - Rating: 5)

    Kevin was great! He got us up and running again with great attention to detail!

  • Review 38 (2024-11-28 - Rating: 5)

    Excellent service, showed up on Thanksgiving day, the gentleman had a great attitude, we will always use this company! Thanks

  • Review 39 (2024-03-01 - Rating: 5)

    Justin Dorsey Plumbing did an amazing job replacing my old plumbing. They were very fast and courteous and I felt like I was in good hands every step of the way. I would not hesitate to call them again. Thank you for the fantastic service!

  • Review 40 (2024-03-13 - Rating: 5)

    The office staff was friendly, polite and knowledgeable. The plumber was right on time. He took the time to listen to our questions and explained everything in an understandable way. He was very helpful and knowledgeable. The plumber provided us with all of the options and recommended the least expensive fix which worked great. He also took the time to explain how to fix the problem in the future. I highly recommend Justin Dorsey Plumbing.

  • Review 41 (2024-02-03 - Rating: 4)

    The plumber they sent was great, I think his name was Zachary.He fixed my well pump in 15 minutes. Thankfully it was the control box and not the well pump itself. The only reason I didn’t give a 5 star was because this is the first time I’ve ever had to use a plumber as my husband usually fixes everything. But his back was out so he wasn’t able. It was 509$ to replace the control box which is pretty crazy expensive to me. I know that part isn’t more than 200$ and that’s on the high end. I just feel that’s a lot of money to swap out a part. I was expecting like maybe 3-400$ at most. Other than the price I’m very happy with the tech they sent. He was great and knew what he was doing.

  • Review 42 (2024-03-11 - Rating: 5)

    Sack was the gentlemen, that came from your company today to fix our problems. First thing he did was introduced himself. Very polite and very knowledgeable of what he was doing. Very nice young man.We have used Justin Dorsey before, and really liked the way they do business. Five Star

  • Review 43 (2024-11-12 - Rating: 5)

    Troy was awesome great job quick and courteous. Good company honor there work.

  • Review 44 (2024-06-20 - Rating: 5)

    Just had a Visit from Jeff Michael and SUPER HAPPY! We were having low water pressure, he came in diagnosed the issue and fixed it. $0 CHARGE! WOOTIE WOOT WOOT! (Water system was still under warranty!) Thank you Jeff for your time, Excellence!

  • Review 45 (2023-12-28 - Rating: 5)

    We have used Justin Dorsey plumbing in the past. As always this was another great experience. They always arrived within the time frame they give you. They keep you informed and quote a price then get the job done. Have recommend to friends that have also had good experiences with them. We will continue to use them in the future.

  • Review 46 (2024-12-01 - Rating: 5)

    Great plumber, super reasonable, super responsive. Saved a get together for us with out of town family.

  • Review 47 (2024-03-22 - Rating: 5)

    Cody from JDP came to our home today to address a plumbing issue we were having. He was efficient, knowledgeable, and quick to diagnose the issue. He gave several recommendations and fixed our issue the same day! Very impressed and will be using their services again for future plumbing!!

  • Review 48 (2024-05-06 - Rating: 5)

    Quote was lower than any other plumbing companies I received a quote from. Was able to give Quote and complete service same day. Very professional and cleaned up before leaving. Troy explained the process and showed how to work the softener before leavingI would recommend this company to family and friends.

  • Review 49 (2024-12-24 - Rating: 5)

    Service was prompt. Repairman was courteous, diagnosed problem and was efficient, in providing service. Would call again.

  • Review 50 (2024-09-14 - Rating: 5)

    Ive used Justin Dorsey before as well as other plumbers. A plumber weve used before didnt return our call, too busy I suppose so I called Justin Dorsey and they sent someone over the next day. Jeff did a great job repairing a cracked drain pipe in our crawl space and also cleared up a blockage that we didnt know about which likely has been a problem for our kitchen sink for quite some time. Thank you Jeff and Justin Dorsey!

  • Review 51 (2024-07-05 - Rating: 5)

    Service appointment made in the morning was on time in the early afternoon. The Justin Dorsey Technician was knowledgeable, courteous, and effective in resolving our issue.

  • Review 52 (2024-06-24 - Rating: 5)

    Very professional and very helpful technician. Helped me decide on new water heater and have me reasons why. I will call them again when I need work or estimate.

  • Review 53 (2024-04-27 - Rating: 5)

    Justin Dorsey Plumbing is the plumber you call when you want a trusted and experienced crew to meet your needs. The job will be completed to your satisfaction.....we had a difficult job and they worked until solutions were found. I would recommend for all plumbing needs.

  • Review 54 (2023-08-17 - Rating: 5)

    Brad got out of bed near midnight and drove an hour and a half to fix a leak that was spraying water all over the garage. He was as cheerful as if had been noon instead of midnight and proceeded to fix the leak to my immense relief. He was personable and competent, and explained some of the unusual features of the softener and water handling systems in this old house. He expressed a willingness to do a comprehensive evaluation, and I will be soliciting his services for this very soon. Thanks, Brad!

  • Review 55 (2024-04-18 - Rating: 5)

    Cant say enough great things about Justin Dorsey Plumbing. SUPER fast response time. Fixed my issue very quickly and were super professional and transparent about pricing. Zach was great!

  • Review 56 (2023-12-03 - Rating: 5)

    I have called them on two occasions, and they have done a fine job. Different plumber each time. They are prompt and responsive. Prices are very reasonable. They were initially recommended to us by C&J well Company, who connected us to city Water. We will continue to use Justin Dorsey plumbing when issues arise.

  • Review 57 (2023-06-21 - Rating: 5)

    We had a leak that was difficult to diagnose and locate. Jeff found the problem and repaired it quickly. He was very thorough and neat. Very professional with fair prices. We have called Justin Dorsey many times and have always been very impressed.

  • Review 58 (2024-03-15 - Rating: 5)

    Updating the heater on my pool required a new regulator for current code. Justin Dorsey Plumbing was out the next morning and had everything fixed and ready for the heater installation. Excellent and timely work! Also added a second cut off valve to help with installation!

  • Review 59 (2024-09-27 - Rating: 5)

    Kevin B was very knowledgeable, professional and courteous. Highly recommend!

  • Review 60 (2023-11-07 - Rating: 5)

    I called today at approx. 1pm to ask questions about replacing a toilet. We wanted a chair high toilet without us having to go shopping for one and figure out which would work in our space. I only expected someone to come over talk to us and let us pick out the toilet and schedule the install for later this week. I never expected that by 4:45pm today that our new toilet would be completely installed today. Super impressed with Zach being friendly and professional. And as always the entire process from that first call was exceptional.

  • Review 61 (2024-03-24 - Rating: 5)

    40 years of using different plumbing companies, Dorsey is by far the most honest and fairly priced. Had a service call for a master bath leak. End cost for the service, $147! Dorsey will get my business as long as we live in the areaMac

  • Review 62 (2023-09-13 - Rating: 5)

    Jason was awesome. He understood my needs quickly. Was professional and informative. He repaired my issues at a very reasonable price. Will request his services in the future.

  • Review 63 (2024-12-17 - Rating: 5)

    HIghest quality work, fast, and courteous... cant ask for more than that! Thank you, guys. :)

  • Review 64 (2023-10-13 - Rating: 5)

    I wold like to thank Justin Dorsey Plumbing for their FAST, EFFICIENT service! I had a 13 year old Water Heater that had failed and I had ask them for a quote on Friday. They called back and said they had a team that could stop by Thursday night if that was OK. They showed up and we went thru the (MY) options. I indicated I wanted a NEW unit. They gave me a good quote and said they could do it that night. I said OK, and they got it done that night. They were well trained and new what they were doing! I felt the price was fair, as they removed the dead unit, installed the new one and made sure it was working. They cleaned up the site and took away any trash. I am extremely pleas with their work and will call them again if I have any more plumbing problems!!

  • Review 65 (2024-11-19 - Rating: 5)

    Awesome ! Today!!!! I can say how great guy was very 5 stars ! Thanks.

  • Review 66 (2024-10-07 - Rating: 5)

    Friendly, knowledgeable great service. In and out within minutes! Thank you so much!

  • Review 67 (2024-04-08 - Rating: 5)

    Excellent customer service! Called at 11am due to water heater not working and by late afternoon my new water heater was installed and working. Very professional technician! Highly recommend Justin Dorsey Plumbing!

  • Review 68 (2023-12-24 - Rating: 5)

    They came out and rescued us not only on a Sunday- but Christmas Eve! Very professional and got our plumbing working before relatives arrived. Very grateful and glad to have found them!

  • Review 69 (2024-12-16 - Rating: 5)

    Troy did a great job replacing our old water softener. He was on time and really good to work with. I highly recommend Dorsey Plumbing!

  • Review 70 (2023-03-27 - Rating: 5)

    Pump was cycling too quickly. I suspected I needed to replace a pressure tank quickly. Zach from Justin Dorsey was able to come out the day I called and was able to do the work that day. Recommended a larger tank as my old one was small. Did a good install. Called at 8, showed up at 12 and he had it done by 4. Well pleased.

  • Review 71 (2023-11-22 - Rating: 5)

    They arrived much earlier than expected. Service was prompt. The tech was knowledgeable and very helpful. Hot water heater replaced and hauled away. Area was cleaned before new installation. Quick and efficient.

  • Review 72 (2023-06-15 - Rating: 5)

    I needed my old toilet replaced. They were there the next day to install it. Very friendly and on time.

  • Review 73 (2023-06-21 - Rating: 5)

    My husband and I have had Justin Dorsey plumbing out to our home at least 3 times that I can recall. We have always been very satisfied with the prompt and efficient service. We also appreciate your guaranteed service. We often recommend you to our friends and neighbors.

  • Review 74 (2023-04-28 - Rating: 5)

    We were very satisfied with our service. They were very prompt, and worked with us on our budget. Our service repair person, Ian, was fantastic. He was very polite, and explained everything thouroughly. This will be our go to if we ever have any plumbing issues again.

  • Review 75 (2024-07-02 - Rating: 5)

    Outstanding service. Arrived one hour after my call and fixed the problem quickly and efficiently. Highly recommended.

  • Review 76 (2024-12-17 - Rating: 4)

    Service was fine and thorough however the appointment scheduled for 9:30-10:30 am was moved to a later time and the called at 9:30 to explain. Would have liked call day before or at an earlier time so arrangements could be made for other tasks for my day

  • Review 77 (2023-09-08 - Rating: 5)

    Our well pump went out on Sunday of Labor day weekend. THey came out 2 or 3 hours after I called. They told me what I expected to hear and gave a price about (it was more but what isnt expensive) what I expected. They came Tuesday and installed the new well pump. 2 other companies had answering services that returned my call Tuesday while my well was getting fixed. No issue 3 days after the well has worked as it should. Hopefully this pump last 40 years like the first one.

  • Review 78 (2023-12-03 - Rating: 5)

    Zach was on time, very pleasant and NAILED the installation. Very happy with our new choice of plumbing companies AND the plumber. Will be recommending Justin Dorsey to everyone we know!! Thanks, Zach!!

  • Review 79 (2023-08-28 - Rating: 5)

    Jeff, the technician, was very professional, personable and knowledgeable. I am confident he would not do unnecessary repairs. I have been a customer of Dorsey for several years and always been happy with their service.

  • Review 80 (2023-08-28 - Rating: 5)

    Very prompt and courteous! Explained in detail to my elderly Mom what actions were taken today with her water heater and also explained the next steps if additional service/replacement is needed. A great experience!

  • Review 81 (2024-04-19 - Rating: 5)

    Technician was easy to communicate with, explained the why and how of what was being done to solve our plumbing problems, extremely knowledgeable and worked through little details to a completely successful finish

  • Review 82 (2023-03-13 - Rating: 5)

    I was able to have my drain taken care of within 5 hours. The price was reasonable. The people that came out were very respectful. I would recommend them to take care of plumbing needs

  • Review 83 (2023-03-09 - Rating: 5)

    Kevin & Smitty were great. Both were very knowledgeable about issues with our well pump & other things and did awesome work. Smitty made sure our yard looked good despite being a muddy mess. We are grateful that Kevin made the long trips to get us water again.

  • Review 84 (2023-08-21 - Rating: 5)

    Troy was quick, efficient, knowledgeable and professional. Had my major issue resolved within a few hours. Glad I called Justin Dorsey Plumbing. Would definitely recommend.

  • Review 85 (2023-02-11 - Rating: 5)

    Called yesterday (Friday) at 5pm and they were out at 1pm next day (Saturday). Jeff fixed the water leak in our crawl. Then he inspected all water lines, water pump, and water heater. Great personality and quality service! Would highly recommend for timeliness and integrity in their work.

  • Review 86 (2022-12-17 - Rating: 5)

    They scheduled an appointment for a Saturday. This was not an emergency situation, just that weekends were easier for me. That was the first plus.They gave me a timeframe and despite the technician arriving later, I was notified early on that they were shorthanded and running behind. That was fine; I appreciated the updates. I realize emergencies happen and things need to be rescheduled.Technician arrived. Looked at the toilet and gave me various options and costs. Luckily it was an easy fix and he was done in about an hour.I will definitely keep them in mind for future needs. Highly recommend.

  • Review 87 (2023-02-16 - Rating: 5)

    Brad was very friendly and knowledgeable and took the time to explain how the plumbing worked, the problem and how he would fix it. He went above and beyond to correct plumbing on the sink. I especially appreciated that he did not seem hurried or rushed and was double checking everything to make sure things were working properly before leaving. I will definitely use Dorsey for any future plumbing issues.

  • Review 88 (2023-06-23 - Rating: 5)

    Brad was prompt and efficient. Friendly and easy to talk to😊He helped me understand the pure wash pro better. Brought us the BioOne to keep our ā€œplumbing flowingā€ Justin repair our septic system after a fallen tree crushed a cement ā€œthingā€ which we were so appreciative to this dayā£ļø

  • Review 89 (2023-11-01 - Rating: 5)

    Was able to come out within a few hours of my call. Repaired the leak in a very short time. Will definitely use Dorsey Plumbing in the future. Thank you.

  • Review 90 (2022-10-15 - Rating: 5)

    Water heater developed a leak that I discovered at 5:30pm, called their after-hours call service and was schedule for service the next day. Will, the repairman, arrived on time, professionally walked me through the work he going to do and within 3 hours was done! A full water heater replacement done. Professional, courteous, friendly and efficient. Great job Will and Justin Dorsey Plumbing.

  • Review 91 (2024-02-26 - Rating: 5)

    Great customer service, got to me very quickly, figured out the problem and got it fixed!! Excellent people to work with. Will definitely call them with any other issues and refer them to everyone.

  • Review 92 (2022-07-06 - Rating: 5)

    Zach is very courteous, detailed, and does superior work. He is thorough in discussing what is needed as well as explaining the results of his work. Justin Dorsey Plumbing provides quick service when needed. Urgency did not allow compare pricing, therefore not sure of the value of the service.

  • Review 93 (2024-05-04 - Rating: 5)

    Had two 50 gal water heaters fail at same time. Justin Dorsey plumber, Kevin, identified the problem, obtained the replacement materials and completed a total replacement in one (very long) day. THANKS!

  • Review 94 (2023-08-02 - Rating: 5)

    Our tech was amazing! I was full of questions all about how things worked and he was so patient with me and helped me to understand everything! Nice and knowledgeable and had us back up and running in no time! So thankful for you all!!!

  • Review 95 (2023-02-27 - Rating: 5)

    We tried to fix a dripping faucet and broke the valve. Had to shut the water off until it was fixed. Nervous about contacting a plumber we didn’t know but they responded quickly. They gave us options and choices for a repair. Once we selected a solution they completed the repair quickly and were professional throughout the process.

  • Review 96 (2020-07-09 - Rating: 5)

    I absolutely recommend Justin Dorsey Plumbing! Weve had to call them for a few issues over the years and each time they are fast, courteous, professional and the job they do is superb! And very customer service focused. Today we woke up to a busted water heater and flooded basement. One of their service techs came out and within a very short time was able to replace the unit and get us going. Fair price, hassle free, fast turn around. The tech also took the time to show me a few things I didnt know about not only the water heater, but the water softener as well. Great people!

  • Review 97 (2020-04-27 - Rating: 5)

    The tech that came out and put a new pump in our well was very knowledgeable & was very nice he explained everything that he was doing. And made sure that everything was clean up and hauled off all the old parts. Very excellent job. Would recommend this company to anyone. Price was very good for what they done. I called them at 8:30 in the morning and the job was done by 5 PM the same day.

  • Review 98 (2020-07-13 - Rating: 5)

    Jason did an excellent job! He was on time, professional, and completed the work quickly. We had to have a new water softener ordered, replaced, and installed. That all happened within a week. That’s pretty amazing. All done at a very reasonable price. I would definitely recommend using Justin Dorsey Plumbing.

  • Review 99 (2022-10-14 - Rating: 5)

    We had Justin Dorsey install a new dishwasher and mitigate some of the botched plumbing and routing of the former installation. They did a great job at a fair price when no one else we called would take on the job. Will definitely hit them up first for any plumbing issues in the future. Both techs on site were courteous, clean, efficient, and personable. Install looks slick. They also managed to incorporate the beefy insulation from the former washer into the cabinet space as well to reduce noise. Highly recommended.

  • Review 100 (2022-02-23 - Rating: 5)

    Did a great job replacing our water heater the same day we called. Price was fair and offered other options to cut some of the price down. Kevin was very friendly, courteous made sure we didn’t have any questions before leaving.

  • Review 101 (2022-05-18 - Rating: 5)

    Tech David did an outstanding,on time professional job on getting us back up and running with our toilet install and drains flowing again. He kept us in the loop at all times with what his next plan was before he performed it and also provided photos, videos so we understood things better. What an amazing job! I will be calling him,or suggesting him if we should need anything g else In the future. Thank you from a very happy customer from Roachdale IndianašŸ˜„

  • Review 102 (2018-09-18 - Rating: 5)

    I am totally satisfied with the work that was done for us. It was done very professionally. Aaron was very informative and personable. I would highly recommend this company to friends and family. This is the second time we have used them and both times was totally satisfied. If I would have any other issues would not hesitate to call them.

  • Review 103 (2023-07-01 - Rating: 5)

    After very high straight line winds the service man was called in to make sure the exposed pump was not going to cause further damage. He got us up and running quickly. Went beyond our expectations.

  • Review 104 (2024-09-17 - Rating: 5)

    Tig was great! Solved the problem very efficiently. Thanks.

  • Review 105 (2022-08-06 - Rating: 5)

    We had a great first experience with Justin Dorsey Plumbing! Our technician, Ian, was able to come same-day and fixed our problem right away. He was knowledgeable and professional. We will definitely use Justin Dorsey Plumbing for future plumbing needs.

  • Review 106 (2023-10-23 - Rating: 5)

    Troy has been great to work with in the rain, mud and sun. Always on time, great communication and takes time to listen to concerns and answer questions. Absolutely will recommend to friends and family!!

  • Review 107 (2023-03-13 - Rating: 5)

    Not only did they get me scheduled right away, there was very thorough communication about what was going on and what my options were to correct it. Kevin B. was very professional and went above and beyond to make sure we were taken care of. 10/10 would recommend!!

  • Review 108 (2023-04-18 - Rating: 5)

    I called Justin Dorsey plumbing because my water heater was leaking. They sent someone out within 1 hour. Brad the technician was professional and he explained everything he was going to do. I would definitely use Justin Dorsey plumbing again and would recommend them if you have a plumbing problem.

  • Review 109 (2024-07-03 - Rating: 5)

    Took time to explain everything. Very knowledgeable. I would highly recommend this company for your plumbing needs.

  • Review 110 (2023-11-29 - Rating: 5)

    Justin Dorsey takes care of all our plumbing issues. They are always reliable and informative. Troy is always great to work with.

  • Review 111 (2023-02-16 - Rating: 5)

    The gentleman that came out was extremely helpful and tried his best to fix the problem. I felt kind of bad he had to come so late and wasnt able to resolve the problem but he was very kind and gracious. They are returning in the morning when its not muddy and raining to fix the issue. BTW he also didnt charge me for being there for over an hour either. Who does that anymore?!

  • Review 112 (2022-09-16 - Rating: 5)

    In short, Jeff was fantastic! Showed up on time and got right to work. I needed help with installing a few recirculation devices for my Navien tankless water heater and performing a yearly service. Jeff was very knowledgeable, very professional, and I feel very confident in the work that was performed. Cannot recommend Justin Dorsey Plumbing highly enough, and certainly would use them in the future!

  • Review 113 (2020-08-28 - Rating: 5)

    From beginning to end, their customer service was top notch. They listened to what we had going wrong, explained what we might need done and offered to send out a plumber late at night, if necessary. They worked to accommodate our unusually chaotic schedule and they explained everything along the way, offering alternatives where available. Troy Garrett was polite, very knowledgeable and supremely dedicated to leaving our home in the best shape possible, even going out of his way to do so. We were so pleased with our initial experience we had some extra tasks done that we had been putting off because we dreaded the possible cost and hassle. Thanks everyone for a marvelous experience!

  • Review 114 (2022-12-19 - Rating: 5)

    My neighbor recommended Justin Dorsey Plumbing. Tyler was my service provider. He was prompt, patient and definitely knew how to problem solve. Hopefully I won’t need a plumbing service again but if I do, I would definitely call you again. Thank you very much!

  • Review 115 (2023-08-07 - Rating: 5)

    We really appreciated that Justin Dorsey Plumbing was able to come out within a few hours after we called when a pipe burst. They were also able to work in an old house, with old house plumbing and were able to adapt, while insisting on using quality materials and work.

  • Review 116 (2024-12-24 - Rating: 5)

    Great job. Came to the rescue and fixed the problem quickly

  • Review 117 (2020-08-10 - Rating: 5)

    My sump pump stopped working over the weekend. I contacted my usual go-to for service but he was tightly booked and was not able to accommodate my need in a timely manner. He highly recommend Justin Dorsey Plumbing as an alternative.JDP was not only able to fit me in the same day, but a technician was able to arrive earlier than planned. The technician (Thomas) was friendly and explained my problem and repaired it in no time. Greatly appreciate the service!

  • Review 118 (2024-02-13 - Rating: 5)

    Troy was very knowledgeable and kept me informed throughout the entire process. Troy spent all the time necessary to answer my questions. Timely and efficient!!!

  • Review 119 (2023-05-17 - Rating: 5)

    Replaced an outdoor spigot. The plumber was on time and quickly provided a fair estimate. He completed the job quickly and professionally. The job site was left clean. Another great experience with Justin Dorsey Plumbing!

  • Review 120 (2021-10-13 - Rating: 5)

    As usual, Justin Dorsey Plumbing responded quickly to our emergency, a leaking water heater. After assessing our need to replace it, they were back early the next day with a new unit. The plumbers could not have been nicer or more skilled. We recommend them highly.

  • Review 121 (2023-03-19 - Rating: 5)

    It ended up being something minor so I didn’t need work done. But they came on a Sunday very respectful, honest and didn’t charge me….. I will definitely call them again with anything!! Awesome service

  • Review 122 (2023-06-29 - Rating: 5)

    We have used Dorsey multiple times. They stand by their work and will not give up on a problem until it is fixed. They are always on time and fit us in within a day of our call.

  • Review 123 (2021-09-02 - Rating: 4)

    JD Plumbing switched our water service from a well to Citizens Water. Smitty and Ian were very professional and skilled. The communication from the office could have been better as I was never notified when workers would be on site or not. After the project was completed, the amount of landscaping needed was more than expected. Overall I am pleased with the quality of work and now enjoying great water pressure and no more rust from our old well.

  • Review 124 (2023-05-08 - Rating: 5)

    Called this mourning and they were here before noon, Troy found the problem in no time, needed a new submersible pump. Very professional, knowledgeable and in just a short time, problem fixed. Will definitely use again if needed and will recommend to any who asks...... Thanks again... Rob S

  • Review 125 (2017-05-20 - Rating: 5)

    Great company to do business with. Our service tech Kevin B. was outstanding. He gave us as much info as he could and we talked about the proper repair needed. He completed the work and cleaned the work area when finished. Kevin had a good attitude and personable demeanor for someone working on a Saturday. I would recommend everyone to use Dorsey Plumbing!

  • Review 126 (2019-10-11 - Rating: 5)

    We had Jason Quear as our technician and cannot say enough good things about his knowledge of our problem, the way he explained what he was doing and why, and his promptness. He was very cordial and polite and made sure he answered all our questions before he left. I would recommend this young man to anyone who has plumbing needs, and certainly will use them again should the need arise.

  • Review 127 (2020-12-09 - Rating: 5)

    We live in a home built in 1962 and the plumbing seems to be original. We had 2 toilets replaced, which we supplied. Jason Q. was our plumber. He was wonderful! On time, professional, wore covers over his shoes, explained what he was doing every step of the way, and was very courteous. I will, most definitely, call them again whenever the need arises and I know it will. Thank you, Justin Dorsey, for having such a great and professional staff!

  • Review 128 (2019-11-18 - Rating: 5)

    My wife and I bought our house three months ago and we are on a well. Our water pressure diminished over the last few weeks and got to a point where we had only a trickle. After researching I found it was the pressure switch, so I replaced the switch. After replacing it had no water coming out.. At all... A family of six with four kids and no water! We called shortly after installing the new switch and they came out within an hour! Our technician Chris was very friendly, professional and super helpful! He told me exactly what was wrong even spoke with his supervisor to be sure he was correct. He took the time to explain how I needed to redo the switch and said if I needed anything else I could call and I could have him come back out. Id give this company 10 stars if I could! I would highly recommend them!

  • Review 129 (2023-10-31 - Rating: 5)

    I requested an estimate for a new clean out and sewer line clearing. They showed up on time and provided me with the estimate for the work quickly. Couldn’t ask for more!

  • Review 130 (2024-07-22 - Rating: 5)

    Always knowledgeable and helpful - very prompt service! Our plumbers of choice!

  • Review 131 (2015-07-16 - Rating: 5)

    Michael Rodgers was the original plumber/installer for us after we suffered a catastrophic water leak due to old plumbing fittings. Michael was on time, very knowledgeable, friendly and a consummate professional. We were very satisfied with the service at that time. Well, we had an additional water issue occur in the laundry room where he had performed the previous work months ago. We contacted Dorsey Plumbing with our issue and requested Michael if he were available. Shortly Michael contacted us and set up a time to look at the issue. He arrived on time and as before was very helpful, friendly and took the time to make sure that the needed repairs were performed properly and tested. We were very pleased to find out that the call was a warranty call and there was no charge for the time or work. This showed us that Dorsey Plumbing stands behind their work and goes all the way to work for the customer. I would highly recommend Dorsey Plumbing and Michael Rodgers for issues where a plumber is needed. We were very impressed with Michael and will ask for him in the future should the need arise.

  • Review 132 (2016-05-30 - Rating: 5)

    Our septic backed up and Richard came out at 9pm on Memorial Day weekend. He worked quickly and cleared the drain. He was professional and courteous. He was very informative as to what was causing the problem and suggested further steps to ensure this doesnt happen again. I have used Justin Dorsey a few times and every technician has been top notch.

  • Review 133 (2022-03-29 - Rating: 5)

    Ed and Will did a great job. Our distribution box had collapsed so it was a big job. They keep you informed of the process and what they are doing. Would definitely recommend and will only use them from now on.

  • Review 134 (2022-02-01 - Rating: 5)

    The technician, Troy was a tremendously knowledgeable and helpful in driving my options after he took time to understand my issues. Peace of mind for selecting a very reliable option with my current basement remodel, sump pump, water discharge line to settle on my new tankless gas water heater. Nothing will or ever beat interaction between the professional and the home owner. I am confident my choices made are the best for my household.

  • Review 135 (2022-12-22 - Rating: 5)

    They came quickly after contacting. The representative was very personable, clean, and professional. He was able to answer all my questions and explained his work in detail as he progressed through the job.

  • Review 136 (2022-05-26 - Rating: 5)

    Very quick and professional. I had a water damage emergency that I assumed was a busted pipe. The plumber was very methodical and took the time to rule out other issues before tearing into my drywall. Good thing too because it turned out to be an HVAC issue, not plumbing. Really appreciate the time and effort spent though to find the actual cause.

  • Review 137 (2021-07-10 - Rating: 5)

    Justin and his guys did an amazing job. They make sure the repairs are made for the long-term fix and not to just band-aid the issue. They stayed late several days to get us back up and running. Highly recommended. Thank you.

  • Review 138 (2021-10-19 - Rating: 5)

    Michael and his associate were prompt, thorough, and efficient. They were very helpful in explaining what the issue was and how they were going to fix it. They completed the job in a timely manner and even referred us to a company who could help with water damage. Definitely above and beyond, and we are very grateful to Michael and his team!

  • Review 139 (2018-10-10 - Rating: 5)

    I highly recommend Justin Dorsey and will contact him again for any other issues that may arise. He was on time. He gave me the estimated cost of the corrective issues that needed to be done before beginning. He came up with effective solutions for the issues I was having, corrected these issues in an efficient and timely manner, and even took the time to register my water heater with the water heater company giving them information I would not have known. Thank you, Justin!!

  • Review 140 (2021-08-21 - Rating: 5)

    I installed a new faucet & had technical issues with the water supply. Jenny was my techs name and she was great & didn’t laugh at my simple mistake that took her a few minutes to fix. She even gave me pointers on my garbage disposal I need to replace.Will definitely use this company again!

  • Review 141 (2023-06-20 - Rating: 5)

    Justin Dorsey Plumbing is hands down the absolute best company for every plumbing project you need completed. They are100% reliable, accountable & dependable. ***Call Justin Disney Plumbing Today!

  • Review 142 (2018-09-26 - Rating: 5)

    This is a great company! They are prompt, fair priced, professional, and do quality work. We were not only impressed that they fixed our gas line, but how quickly they got us scheduled and taken care. We highly recommend this company. Thanks Justin Dorsey Plumbing!

  • Review 143 (2022-10-13 - Rating: 4)

    Tyler helped me with a really bad blockage under my house! Was very nice, calm and helpful n my crazy situation. I would definitely use him again and recommend his services to family n friends.

  • Review 144 (2022-08-29 - Rating: 5)

    Had water leaking onto floor, bit of an emergency. Their technician was here in 30 minutes, diagnosed the problem and made recommendations so we could move forward. Absolutely great work!

  • Review 145 (2022-05-19 - Rating: 5)

    I have used Justin Dorsey for several things and each time out they responded quick. They are professional and performed quality work at a fair price. I can rely on them and trust their work! Betty Givens

  • Review 146 (2023-11-30 - Rating: 5)

    First rate Service to ensure the repair work was correctly done with commercial grade products utilized to ensure a durable restorative repair. We are so grateful!

  • Review 147 (2021-09-04 - Rating: 5)

    Brad, my service rep, was extremely nice, down to earth, and a positive reflection on Justin Dorsey Plumbing. He was very well-informed regarding options I had to repair and/or replace my toilet. Excellent customer service experience and a great work ethic.Thank you!

  • Review 148 (2023-01-15 - Rating: 5)

    Called on Sunday for plumbing issue. They came out and helped us with finding out what the problem really was. On time, helpful, reasonable price and very friendly. Will use again and definitely recommend.

  • Review 149 (2020-04-06 - Rating: 5)

    Ron was great! Very thorough, knew what he was talking about, and was honest! Explained our options and helped us figure out what option would be best for us financially.First time using this company and will continue to use them from now on. Very satisfied with the service!

  • Review 150 (2024-11-20 - Rating: 5)

    Great service ,done quickly and great customer service.

  • Review 151 (2023-10-26 - Rating: 5)

    We have used them a few times to help with our water heater specifically and they are always quick and do not charge too much. Would recommend to anyone.

  • Review 152 (2024-04-09 - Rating: 5)

    Worker got here quickly.Was polite.Answered all questions . He did a beautiful job.Very neat and clean.Was impressed.Will use the company again

  • Review 153 (2022-12-10 - Rating: 4)

    We had to shut off water to house due to leak in the crawl space. An old cast pipe was leaking. It was replaced. The technician was very professional and quick with his work. The bill was a little high, but in line with the amount of work that was done.

  • Review 154 (2021-11-20 - Rating: 5)

    I could not ask for more from a plumbing company. I called in a Saturday late afternoon for a exterior faucet that wouldnt stop running. Zack was able to help with that issue. However, Zack heard something in the crawl space that caught his attention. He found a leak that was soaking my subfloor. I was able to get my homeowners insurance to fix this before it became a big issue. We are still drying out the crawl space 5 days later. I am very grateful for his professionalism and attentiveness to detail.

  • Review 155 (2017-03-03 - Rating: 5)

    We were extremely happy with the service we received. Jason (I believe this was his name) came out very quickly and were sympathetic to our lack of water. Although the problem ultimately couldnt be solved by them, I feel like he did a thorough inspection of the issues and I felt confident in his abilities. Will call them with any future issues and would recommend!

  • Review 156 (2023-08-30 - Rating: 5)

    Ian and Kellen did a fantastic job replacing outside pipe and kept me updated throughout the process. Cleaned everything up and were very personable.

  • Review 157 (2019-04-09 - Rating: 5)

    I have used Justin Dorsey Plumbing for several problems that have popped up over the years. Each time, they arrive when they are supposed to, take a look at the problem after listening to us, and fixed the problems to our satisfaction that day! Ive dealt with a couple individuals, but on this occasion, Jason repaired a leaking outdoor faucet that had given me problems the previous fall and wouldnt stop leaking this spring. He was very personable and showed me a few things to help me understand the plumbing. (On his previous visit, he had repaired poorly installed sump pump that some other plumber had put in place when the house was built.) I gladly recommend using this company if you want your plumbing fixed right!

  • Review 158 (2018-07-19 - Rating: 5)

    We had a great experience with Justin Dorsey Plumbing. Professional, polite and most importantly, they got the job done. They came out same day and fixed what needed to be fixed! Definitely recommend them for your plumbing needs.

  • Review 159 (2014-09-02 - Rating: 5)

    I had Justin Dorseys Plumbing out to replace a burnt out sump pump. They scheduled an appointment for the same day and arrived a few minutes early. The tech was very knowledgeable and really explained everything to me. My only complaint was I did feel they were a bit pricey compared to what I was expecting but I didnt price anyone else to really know for sure (I just wanted it fixed asap).

  • Review 160 (2016-04-28 - Rating: 5)

    Paul came out yesterday, even earlier than we had been expecting him. He called first to let us know...his communication with us was excellent. He was thorough and went way beyond our expectations! Paul was courteous at all times, and a good listener, while we described the plumbing issues with which we were dealing. Wed recommend him & Dorsey Plumbing to anyone!!

  • Review 161 (2023-02-13 - Rating: 5)

    Will came and blew out the waterlines. He was professional and very friendly. I have not used your company before but you are my new plumber company. I will definitely tell my friends about your company if they need a plumber.

  • Review 162 (2018-01-04 - Rating: 5)

    The pump went out in my lift station outside. I called around and everyone was busy. Justin Dorsey Plumbing called me and had someone out at 6pm to get fix my issues. Adam was very nice and professional. He did great work even in the cold weather. I called around to other plumbers and a lot do not work on Lift stations/pumps. I was very happy with their service.

  • Review 163 (2017-06-27 - Rating: 5)

    Jason came to fix a incorrectly installed water well pump system in our home that was done by a previous shady contractor.Jason was professional, skilled and walked us through step by step what to expect. We now have running water and the confidence that the job was completed correctly.I highly recommend Justin Dorsey Plumbing and Jason as well. We greatly appreciate everything that you did to help us !

  • Review 164 (2023-11-04 - Rating: 5)

    Really happy with this company. This is the second time I have used them, and will be calling them again for any plumbing issues in the future. Thank you Kevin for the great job you did.

  • Review 165 (2022-12-22 - Rating: 5)

    Justin Dorsey responded quickly just before a major storm. Had problem fixed in minutes. I will use them again. Service tech was friendly and knowledgeable.

  • Review 166 (2015-06-16 - Rating: 5)

    Quality and timely fix with appropriate pricing. Ron came out within a couple hours of our phone call, gave me an answer and quote on the spot and presented different options. He was able to give me a quality, temporary fix to get me working that night and came immediately the next morning to get the job done quicker than expected. Overall, the great quality service and customer service isnt matched by others.

  • Review 167 (2018-04-19 - Rating: 5)

    Just had Thomas come in. Great customer service. Explained what the problem was right away. Not only fixed the problem for a fair price but also improved the drop off of the pipe that was causing the issue. If youre looking for Geek Squadā„¢ for your pipes, talk to these guys.

  • Review 168 (2018-07-24 - Rating: 5)

    Had a great experience with Dorsey Plumbing, and would highly recommend them! I had some work done a year ago and Michael and his co-worker were very professional, very nice, and explained everything that needed fixed. Fast forward to today, I had trouble with an outdoor water spicket not working. Michael came over (on time!) and turns out I had not rotated the correct knob on the water valve. He didn’t charge me, and he explained all of the valves. Embarrassing but so appreciative that there was no charge.

  • Review 169 (2022-08-11 - Rating: 5)

    They gave me an estimate on a repair. I was under a time crunch in a real estate deal and they got to me the next day! Will definitely have all of my future business. Troy was great!

  • Review 170 (2024-07-07 - Rating: 5)

    Ive been using Justin Dorsey for over five years and have always appreciated their effective, thorough, and fair service. Even when I needed something corrected, they resolved the matter immediately. Their prices, service, and expertise are top-notch. I also value their seven-day availability with no extra cost on Sundays. I highly recommend this company they get the job donešŸ‘

  • Review 171 (2020-02-07 - Rating: 5)

    My technician Troy was excellent. He worked quickly and efficiently and took care of a serious plumbing problem. He also fully explained all of our options. The man is obviously very good at his job.

  • Review 172 (2019-11-14 - Rating: 5)

    Our well went out on a weekend and we had tried for 5 days to have the issue diagnosed, meanwhile we had absolutely no water coming to our house. We called Justin Dorsey based on our Google results. Jason came out the same day, diagnosed the issue, gave us an estimate and even came back later that day to prep for the project the next day! He came back on time completed the job the next day. He was extremely professional and friendly. He made sure we knew what to do going forward to prevent the problem. I would recommend Justin Dorsey to anyone and will only be using them for my plumbing needs going forward! It’s so hard finding reliable service people.

  • Review 173 (2023-08-23 - Rating: 5)

    I have used this company for a few years and they are amazing. Anytime I have a situation I call them and they are immediately on it. Always professional and I trust them 100% with my home and my office.

  • Review 174 (2016-05-23 - Rating: 5)

    We had a very positive experience with Justin Dorsey plumbing and specifically with Trinity, a service technician. We had three relatively slow leaks: one at a joint in the copper pipe, and two at an old gate valve and pressure reducing valve. Trinity was great at explaining the options and pricing everything up front, and his work was solid. After he individually replaced with a new ball valve and prv, there was still a minor (much slower) leak, and he came out the next day and rebuilt the section at no extra cost. He was easy to talk to and get answers from throughout and even worked quietly when he knew our toddler was asleep. After he was done, I asked a bunch of additional questions, and he was patient and gave very helpful answers.

  • Review 175 (2019-01-22 - Rating: 5)

    I have used Dorsey plumbing a few times both for my clients homes and for my own and have always been very pleased with my experience. Plumbing issues are expensive and never fun. That being said, Dorsey makes the process less painful. They are timely, skilled, professional and competively priced.

  • Review 176 (2017-10-18 - Rating: 5)

    Michael and Ben of Justin Dorsey Plumbing, did an excellent job with our complete redo of our plumbing. When Michael first came out to our home he very willingly went into our crawl space so we could fully diagnose the issues at hand. No other companies who came by to assess the issues did that, he won the business right there! He was able to come up with a much simpler solution then others had suggested and ending up saving us thousands! Thank you again, we truly appreciated your hard work!

  • Review 177 (2021-12-14 - Rating: 5)

    I met with Ian on 12/13/21. He was very personable, knowledgeable and helpful. We discussed what our plans were and he was more than helpful with seeing exactly what we would need to have done and how to best accomplish this task.

  • Review 178 (2023-06-14 - Rating: 5)

    Jeff did a great job both with his work and his explanations. We have used Justin Dorsey in the past and definitely will again in the future.

  • Review 179 (2022-12-17 - Rating: 5)

    Pressure switch replacement I called one day they were here the next day right when they said they would be here Zach was very nice and did a great job! I’m very pleased with this company and would highly recommend them!

  • Review 180 (2023-10-04 - Rating: 5)

    Great service! Turned out to be an electrical problem and not with the water heater! I definitely call them again if I have a plumbing issue!

  • Review 181 (2023-05-07 - Rating: 5)

    Amazing company. All employees that I spoke to from the dispatcher to the plumber were very nice and courteous.Quick response time and got us back up and running again

  • Review 182 (2024-05-23 - Rating: 5)

    Excellent service as always. Technician was very informative and helpful. Would highly recommend.

  • Review 183 (2022-10-27 - Rating: 5)

    My daughter recommended Justin Dorsey Plumbing and I am now a customer. Kevin B. was the plumber sent to the house and I am very happy with results and the final cost.

  • Review 184 (2020-08-12 - Rating: 4)

    Obtained an estimate for the eventual replacement of a 50 gallon electric water heater. Service person was on-time, professional and had a very good knowledge of the work necessary. The estimate was a little higher than I had budgeted, so no decision has been made yet on how to undertake the replacement.

  • Review 185 (2018-12-18 - Rating: 5)

    We recently had our floors redone, but when the washer and dryer were reinstalled, the valves were so old that they started to leak. We called Dorsey Plumbing at the suggest of a friend (who will be on the receiving end of a warm thank you note). We were given a window during which we could expect the technician, but received a call in advance to say that he was delayed due to complications at another job and would be arriving later and the staff kept me informed the whole time.When the technician (Kevin) arrived, he was very professional, provided us with our options and potential costs, explained them in lay terms that we could understand, and proceeded to do the work quickly and, from the looks of it, very well. The price was reasonable, and when he was done, you would never know he was there.Calling a plumber is something a home owner hopes they never have to do. But it the need arises again, we will call Dorsey Plumbing and ask for Kevin again!

  • Review 186 (2020-05-08 - Rating: 5)

    They were fast in handling my pipes leaking. Polite and got the job done faster that expected! And at a cost I could afford. They even helped me with other issues and answered all my questions. Its not the first time Ive needed help and definitely wont be the last! Thank you Troy!!

  • Review 187 (2015-01-09 - Rating: 5)

    On a cold January morning we woke up to a busted pipe. I quickly called Justin Dorsey Plumbing and they were able to send a technician out in just a few hours. They were completely swamped with calls for similar problems, but still managed to take care of our problem on the same day. We called at 9:30 am and we were told that they could have someone there between 2:00 and 3:00. At 1:15, their dispatcher, Caitlin, called and said that the technician was headed our way. The technician also called to advise that he was about 30 minutes out. Upon arrival, the technician, Troy was very friendly and knowledgeable. He quickly fixed our problem and for much less money than we had prepared for. I would highly recommend Justin Dorsey Plumbing and will definitely be using them again for any plumbing issues that we might need. From the office staff to the technician, Justin Dorsey Plumbing made this a smooth and easily fixed problem!

  • Review 188 (2024-06-25 - Rating: 5)

    Quick, professional, and fairly priced. Would definitely recommend!

  • Review 189 (2020-05-21 - Rating: 5)

    I was without water due to another washer and dryer install in which the installer broke odd a tee connection because they didnt know what they were doing. This Greencastle company sends out workers with very little experience in plumbing.My service person Zackery from Justin Dorsey plumbing was right on the spot and quickly was able to offer a great solution that really showed he was very great about plumbing. He quickly solved the problem. Im retired and have worked with many people and Zacery I would say is the best plumber Ive ever met.

  • Review 190 (2018-03-20 - Rating: 5)

    Called Justin Dorsey plumbing and a tech was able to come within 25 mins. Aaron was super helpful and had our kitchen sink working in no time! Ill be sure to call them again if I need more plumbing work!

  • Review 191 (2018-09-27 - Rating: 5)

    My VP used Justin Dorsey Plumbing for his house and was very happy. With the service and recommended him. I worked with Justin himself on a project at his facility. He was nice to work with and a straight up guy.