Astar Air Conditioning, Plumbing & Electric

Located in Dallas, Texas

Address: 9201 Forest Ln, Dallas, TX 75243, United States

Phone: +1 972-278-7111

Rating: 4.7

Services

Identifies as Latino-owned
Small Business
On-site services
Online estimates
Language assistance
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Appointment required
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-24 - Rating: 5)
Cooper and Philip replaced a new sewage line in my yard and it was the smoothest plumbing experience Ive ever had. They handled everything after I said yes to the repairs. The whole job took 3.5 days but our plumbing wasnt interrupted at all. Cooper and Philip were both very easy to reach and responded quickly with any concerns I had. They were very knowledgeable and very professional. Labor workers did a phenomenal job of neatly digging the trench where the line is and neatly filling it back it. Very precise and amazing work from everyone. Will definitely use AStar for my future projects/issues. Highly satisfied!

Review 2 (2024-07-17 - Rating: 5)
AStar provided excellent service! Many thanks to Gee (Gerardo) Esperanza and to Abraham Marine for their excellence: trustworthy, efficient, professional, and friendly service in accomplishment of my air condition problem. Thank you to Justin Holland for analyzing the problems and explaining them so well. Im very grateful. The following was accomplished: Service Agreement with annual check-up benefits and also a discount, replace the A-shape Coil, clean outside coil, add Freon, correct pipes on outside so they wouldnt back up into my A/C, improved situation which should help prevent problems. AStars service was wonderful and I especially thank Gee, Abraham, and Justin. Its cooling great now! Thank you!

Review 3 (2024-12-11 - Rating: 5)
Just wanna see how great your job Philip done on the sale and the crew that came out was David and his crew. They did an excellent job installing and everything is working just fine. Just want to say thank you for all your good work. You have done in my home Robin White and Byron Montgomery appreciate all the good work

Review 4 (2024-11-15 - Rating: 5)
Sean was amazing. We had a gas leak in our furnace and Sean personally made sure the manufactured part was ordered, then he called to let us know when the part would arrive. The part was installed the next day quickly and efficiently. Sean also performed routine maintenance on our furnace. Sean has excellent customer service skills and he did what he said he would do.

Review 5 (2025-01-03 - Rating: 5)
The AC technician (Dinell) is truly commendable for his professionalism, expertise, and attention to detail. He ensures that every system is running efficiently, offering valuable advice and timely solutions. His friendly demeanor and dedication to customer satisfaction make the entire experience seamless and stress-free.

Review 6 (2024-12-11 - Rating: 5)
First time trying them..If I could give them a million stars I would!!! They were awesome! Emily who answers the phone was so helpful and Josiah( hope I spelled it right) the tech was very knowledgeable and fixed my drain problem right away and was very pleasant and on time! He also provided me with estimates to replace our pipes. Will definitely use them again and I’ll be sure to refer friends and family! Thanks!!!

Review 7 (2024-10-24 - Rating: 5)
Philip and Jason came out with just a few hours notice to inspect our HVAC system. They were very professional, helpful and answered all of my questions.

Review 8 (2024-08-08 - Rating: 5)
Irving came out to replace a toilet flange. He was extremely knowledgeable and very familiar with the process. He was able to explain what needed to be done in understandable terms. His work was professional and careful. I was very impressed with his skill! He was friendly as well, and I felt very comfortable with him being in my home. He is a keeper! One of the best technicians Ive ever had. I would highly recommend.

Review 9 (2024-12-07 - Rating: 5)
A Star did a free maintenance/check service for my HVAC today - no cost:)Jake arrived as promised and he’s top notch in his experience and inspected our both units outside and the furnace in the attic. He advised me with multiple options on how I can take some proactive measures.I’m impressed and would hire them to do my job.

Review 10 (2024-10-22 - Rating: 5)
Great customer service from start to finish. Our Comfort Specialist, Christopher S. was at our house within three hours of our call. He was courteous, considerate, and thorough. More importantly, he educated me on our air conditioning unit validating my position in my marital air conditioning dispute. Thank you for your help on so many levels, Christopher!

Review 11 (2024-10-22 - Rating: 5)
Had an A+ experience with this company today! We had a stoppage in our mainline which they resolved in no time. Very easy to schedule and quick to show up. My technician/Cooper was extremely knowledgeable and patient to explain exactly what the problem was. I just called them a minute ago to schedule another property I have for tomorrow since I was so impressed!

Review 12 (2024-08-17 - Rating: 5)
Winston was the air conditioning technician that corrected my AC challenges. I couldnt be more impressed with his professionalism and expertise. From the moment he arrived, Winston was clear in his communication and demonstrated a deep knowledge of his profession.Winstons attention to detail and thoroughness in assessing and diagnosing the issue with my air conditioning unit was truly impressive. He took the time to explain the problem to me in a way that was easy to understand, and he offered viable solutions that were both efficient and cost-effective.Not only did Winston fix the issue with my air conditioning unit promptly, but he also took the time to ensure that everything was in proper working order before he left. His dedication to his work and commitment to customer satisfaction truly is appreciated.Overall, I can confidently say that Winston is a top-tier professional in his field, and I would highly recommend his services to anyone in need of air conditioning repairs. Thank you, Winston, for your exceptional work and professionalism.

Review 13 (2024-08-27 - Rating: 5)
I had a great experience with Sean. He was not only highly skilled but also incredibly hospitable and patient. Sean took the time to answer all my questions, ensuring I fully understood the repair process. His professionalism and friendly demeanor made the whole experience smooth and stress-free. I highly recommend his services to anyone in need of AC repair!

Review 14 (2024-11-02 - Rating: 5)
Sergio was that guy!!! Although I received not very good news, he gave me quote options and help me come up with a plan to fix my problem. I will MOST DEFINITELY only use these guys (especially Sergio) for my plumbing repair needs. Great experience!!

Review 15 (2024-10-28 - Rating: 5)
Philip Gutherie came out to give us an estimate and did a wonderful job explaining everything. Later on, the techs stopped by to get the duct cleaning done. They were very friendly and efficient.

Review 16 (2024-10-24 - Rating: 5)
Made initial visit within 2 days of my call…. Gave me multiple options on repairs (simple repair all the way up to full replacement and bringing electrical up to code). Completed the job in one day, very neat and tidy work. Highly recommended!

Review 17 (2024-10-28 - Rating: 5)
It was a great pleasure to have Justin Holland come over to my house and troubleshoot my air condition system. However, he is very courteous and knowledgeable individual when it comes to this business.Indeed, I highly recommend this company for any air condition unit services.

Review 18 (2024-11-22 - Rating: 5)
A productive experience with AStar: Removing and replacing antique (30+ YO) and filthy (rat scat) insulation. My husband and I had been talking about replacing insulation; Philip gave us more info and answered questions that had come up in our research. He was personable and professional. He coordinated the project for the next day. Gees crew arrived as scheduled. We had an important scheduling issue so Philip had arranged crews to work all day. What a huge job! Gee and his crew were fantastic--finished, cleaned up. Gee explained on site what they were doing. Philip was available; he coordinated another task and checked in throughout the day. Later that night I was able to set thermostat lower than usual and felt comfortable. Ill look forward to comparing energy bills. Thanks to all of the AStar professionals.

Review 19 (2024-10-09 - Rating: 5)
Had a new air conditioning unit installed yesterday by A Star. Both Carlos Rivera and Juan Gutierrez provided excellent 5 Star service. They explained my situation well and thoroughly, gave me different options for repair and for replacement. Juan’s installation team did a great job and left everything clean and tidy. I’m very pleased with my new system and highly recommend them!

Review 20 (2023-05-17 - Rating: 5)
Philip, showed up ready to help he is an awesome guy! Him and his boss talked and worked me an amazing deal. The installation team was fast and efficient and very knowledgeable. They did a fantastic job. My house is nice and cold and you can barely hear the unit running. I cant recommend A-Star enough. Great company, great service, and great people.

Review 21 (2024-12-02 - Rating: 5)
Had a HVAC check today and Sean! Did a wonderful job explaining everything! I was super hesitant at first cause I was worried about my hvac system. Sean took the time to open the panel and inspect everything. Everything was emailed to me and I now have a better understanding of what I need to schedule! Thanks Sean! You did great! REQUEST SEAN! He is the best.

Review 22 (2024-08-21 - Rating: 5)
We have had good service from a star for some time now. When our air conditioning went out, they were at our location, Diagnosed, the problem gave us a reasonable estimate and installed our new air conditioner. They were quiet, professional and left.Everything neat and clean after they were done. We are very pleased with the service we received.

Review 23 (2024-11-07 - Rating: 5)
I was having issues with my ac, I had Christopher come out the 1st time issues wasn’t resolved he thgt it was a different problem. I had a great technician that came out this past Tuesday he was very helpful, informative, and nice. He took his time and found the problem and was able to fix my issue. I wanna thank that young man for his great service.

Review 24 (2024-11-20 - Rating: 5)
Jake Summers. Jake came out today. Did a thorough inspection and made recommendations based on his insight and findings. Very thorough explanation of what needed to be done. Great company.

Review 25 (2024-08-15 - Rating: 5)
I was referred to A Star by friends. Incredibly glad I got the referral. Devin was very knowledgeable and professional, and helped me understand my options. Work was completed efficiently and they had the city inspector out promptly to sign off on the work, even after finding some additional unnecessary pipe routing that was done by a previous owner, which also had to be addressed in order to complete the job!

Review 26 (2024-08-07 - Rating: 5)
To whom it may concern; Winston was out to service our air conditioner today. He was very professional and knowledgeable. He explained everything to us and provided us with multiple fixes for our system. He didn’t pressure us and was totally a breath of fresh air. I would definitely recommend A-Star Air Conditioning, Plumbing & Electric!

Review 27 (2024-03-19 - Rating: 5)
I am Mr. Kendrick, Turner, Im so glad Im dealing with Mr. Williams. He was a man of his word. When I had problems and had issues, he came back and made it right. He demanded his word. He came to me did. What do you say it and bought me? My refund so about him being that type of person. I just saw it and change my review. I am a man of my word so he gave me people to be in contact. Will if he cant help me. These people came to me and there was professional. The customer service person ideal with 101 because she knows how to deal with people so I must say this. You can. Depend on this company, but if you have any issues, these are the people you can get in contact with. And I promise you they will do you right? So Ill changing my review because Im doing it. Because he was a man of his word, he did. What he said, hes correcting all the mistakes that were made and Im so proud that he decided to do this so people. Just looking at the review, contact him directly and contact these people on the list. If you have any, they will give you the best service. At first things wasnt going right. You put up bad taste in my mouth. I do not want to deal with them but now I do thank you all and God bless. Im changing my review and making I am giving them 5 stars. At first I couldnt do it but now I can.

Review 28 (2024-09-23 - Rating: 5)
Phillip came to our home and after a detailed diagnoses of our AC system, suggested that we have a pressure test performed. The technicians came the next day, Nieves & Jose did a fantastic job, during the pressure testing they found a leak on the outside system, repaired the leak, and had our AC system working within a short period of time. Thank you Astar for a fabulous job!

Review 29 (2024-12-18 - Rating: 5)
Thank you A AStar for taking care of us with our new AC units. They showed up on time, did the job, and handled any unforeseen issues. We are pleased with their service and professionalism.

Review 30 (2024-10-23 - Rating: 5)
Philip came out today to help me with my electrical in my home. He is such a life saver. He is the best service tech that has ever been in my home. He truly cares about his customers. Don’t ever let this one go. Thank you Philip and A Star!!!!!!

Review 31 (2024-10-07 - Rating: 5)
Christopher, the warranty technician, was great! Very knowledgeable as well as patient with my questions. AStar has been our go-to service for the past year, and we look to keep things that way!

Review 32 (2024-09-06 - Rating: 5)
They did a good job without AC repair and were on par with other companies on price. The area of real excellence was their customer service. Latoya went above and beyond to help us get service ASAP. She was extremely friendly and professional!

Review 33 (2024-11-26 - Rating: 5)
Astar Air did a tremendous job on replacing my HVAC systems. Gee and crew were absolutely amazing. They replaced two of my HVAC systems FLAWLESSLY. I highly recommend this company for your HVAC, Plumbing, and Electrical work.

Review 34 (2024-09-27 - Rating: 5)
Professional company and excellent work. They changed out coils in our units. This is a big job and they didn’t stop until finished. It was extremely hot day besides being in the attic where they were working.

Review 35 (2024-08-14 - Rating: 5)
I had Philip Guthrie today doing my inspection on my electric . He was very professional. A down to earth person ,easy to talk to in regards to my concerns. I highly recommend him. Amazing guy and a awsome business.

Review 36 (2024-08-10 - Rating: 5)
I can not say enough good about Carlos Rivera. I had him come out for a second opinion on an estimate that didn’t seem quite right to me. Within 20 minutes he had the ac up and running and showed me exactly what the problem was. The $7200 estimate the other company gave was a $400 fix today with a plan to get system/vents cleaned later in week to help the repair last. Carlos was honest and up front about everything he found. So glad I got the second opinion. I will be a lifelong customer.

Review 37 (2024-07-09 - Rating: 5)
I am very Pleased , with how fast they responded to my needs today. Having a father that is paraplegic and needing AC because he can’t regulate his body temperature they were here fast and took great care of my mom. The gentleman that was helping today went above and beyond offered to change things out for me that usually would not. They were both very kind, courteous and understanding. Thank you very much for everything that you have done for my family and we will continue to use you.

Review 38 (2024-07-23 - Rating: 5)
I had a great experience. My tech Erick is the best. Very professional, knowledgeable explaining everything to me how everything works and the expected performance. I can’t speak for everyone else but I’m knowledgeable today. If you get this tech you will be very satisfied with his quality of work. He’s the best.

Review 39 (2024-07-18 - Rating: 5)
Phil, Alan and the techs at A Star Heat and Air Inc did a remarkable remove and replace of our two failed AC units yesterday. It was nearly a seamless transition from the old to the new.From the sale of the units to us late Monday afternoon, to their installation beginning at 8:30 am on Tuesday, everyone at A Star was punctual, courteous, professional, well organized, respectful and understanding of our immediate needs and situation. Additionally, the lead installer (Juan G) was extremely knowledgeable in addressing questions I had during the install per Seers and other matters. Before leaving, he saw to it that the systems were thoroughly tested and working properly, the site was cleaned, debris removed, walkways cleaned, and he even did a walk through inspection of the team’s work with me before leaving at 6 pm. It is a very professional looking install with several updates over the initial installation by our home’s builder’s HVAC contractor. It is obvious, A Star takes great pride in their workmanship during a HVAV system installation.We truly appreciate the efforts put forth by all at A Star in restoring our air conditioning during one of the hottest days of the year.A-Star Heating and Air Inc is truly a second-to-none company. My hat is off to you all. Great Job team!!!Phil…. Please feel free to share the above with others involved in yesterday’s activity at my home. Thank you Phil.

Review 40 (2024-06-24 - Rating: 5)
Astar--Carlos Rivera Jr-- responded quickly. Tried his best to revive our 23-year old hvac for just a few days to protect us old folks from the 109-degree heat index Dallas was experiencing. Unfortunately, everything was burned out, including the little fix they put in last year to try to get us one more year before having to replace the entire system. It worked, but the year was up. From there, Carlos showed us a spread of available systems. We picked one, and even though it was Saturday, AStars installation crew (see photo) showed up first thing Sunday morning, removed the old system, and carefully put in the new system. We could not be happier!

Review 41 (2024-08-09 - Rating: 5)
Winston did a great job doing our maintenance inspection. He is very thorough, friendly and professional. He was great to work with and explained everything clearly. Highly recommended.

Review 42 (2024-08-11 - Rating: 5)
Avon did an amazing job addressing all concerns we had about our AC system. He went above and beyond to make sure we are well taken care of. Thank you!

Review 43 (2024-07-09 - Rating: 5)
Our service from astar was excellent. Justin was our technician and he did a wonderful job. He explained everything carefully and professionally. I would and will recommend their services to everyone. Thank you again for such quality work.

Review 44 (2024-10-11 - Rating: 5)
Phil was excellent this morning! He answered all my questions and was personablenot a grumpy tech. He went above and beyond explaining the system. Thanks for your visit..

Review 45 (2024-09-01 - Rating: 5)
Devon and Leo get stuff done! They resolved an issue and quickly and with understanding of pressure I was under. They were helpful in working to come up with multiple solutions possible with my limited time allowed. Then swiftly worked to resolve my issue.

Review 46 (2024-07-16 - Rating: 5)
AStar Air Conditioning was a breath of fresh air. Not only did they come with late notice on the weekend, but the workmanship was spot on and a true honest value. I highly recommend their service.Thanks AStar!!!

Review 47 (2024-08-26 - Rating: 5)
They took care of my warranty in a prompt manner. My technician Treyvon was very knowledgeable, patient, and respected my property. He shared his knowledge over the AC System and was very friendly a professional about it. If you need service ask for Treyvon. He won’t let you down.

Review 48 (2024-06-17 - Rating: 5)
Alan, Philip, Luz and the installation crew lead by Juan all did a great job of getting our 23 year old system replaced. Alan offered to have someone promptly come out free of charge and confirm the proper size system we needed after I had posted some questions about proposals I had received from other contractors. Philip arrived on time and spent a lot of time measuring our home, asking questions and answering my questions. He was very knowledgeable. Once I made a decision to purchase from AStar he scheduled the installation for that same day at 2 pm. The crew arrived on time and worked very hard late into the night in a very hot & humid attic. They were clean, courteous and answered any questions I had. The cost of the new system was very fair and competitive. Overall it was a very professional and reassuring experience with AStar and their staff. I will definitely recommend AStar to anyone needing AC service in the Metroplex.

Review 49 (2024-07-10 - Rating: 5)
Brian came out for my yearly HVAC check up and was extremely knowledgeable and helpful. He was able to plainly explain what the issues were and the fixes needed. I really appreciated his help and understanding of all the issues.

Review 50 (2024-08-15 - Rating: 5)
I had a great experience with Winston, he was very knowledgeable and friendly, taking the time to explain our system and recommendations. I highly recommend his services for any air conditioning needs. Thank you, Winston!

Review 51 (2024-08-15 - Rating: 5)
Devon was professional, immediately knew what the issue was. He was considerate and took into account that I just had a plumber. Come out and overcharged me for the exact same thing. A star to me is an A+ plumbing service.

Review 52 (2024-07-01 - Rating: 5)
Winston, work on my ac was exceptional. He went above and beyond of what was expected. He gave me pictures of the issue. And told me what his suggestion would be. He gave estimates and he explained what should be done. But ultimately it was my decision. He is a great asset to his company. Thank you Winston

Review 53 (2024-05-21 - Rating: 5)
This was the best A/C service I have experienced. Justin was thorough and showed extreme amounts of patience as he walked me through the issues and eventually purchasing a new unit. They were able to get a next day install scheduled and if that goes as well as today, they have a customer for life!

Review 54 (2024-08-22 - Rating: 5)
Trayvon from AStar came and helped us with our air conditioning units. He was very pleasant, knowledgeable and helpful! He checked all our units and explained thoroughly how they operate. I recommend AStar and if your lucky you get Trayvon as your technician!

Review 55 (2024-11-08 - Rating: 5)
Justin J Holland is very professional and courteous. He thoroughly explained what was wrong and the actions needed to correct the problems to prevent them from occurring in the future. The dogs like him too.

Review 56 (2024-10-15 - Rating: 5)
Phillip Guthrie from Astar AC Plumbing and Electric came out to diagnose an electrical issue I was having with my light switch. Phillip was able to diagnose the problem within minutes. Phillip was incredibly professional and easy to work with. Phillip quickly proposed an estimate and solution for the problem.

Review 57 (2024-08-17 - Rating: 5)
The technician (Carlos) was exceptional. Very courteous. Very professional. He had my a.c. fixed and cooling great in no time. And this was a after hours night time call.

Review 58 (2024-08-03 - Rating: 5)
Tech was very polite, knowledgeable, and respectful. He made recommendations for preventative maintenance but did not hard sell.Updating this review. I had a service call for electrical last week 7/30/24. Eric was prompt, respectful, answered my questions and took care of everything in a professional manner. Im glad I have a maintenance contract with this company.

Review 59 (2024-10-24 - Rating: 5)
Carlos Rivera went above and beyond!!! He knew how to handle the situation and he explained everything to me in detail. As a first time homebuyer he helped me out soo much!! Give him a raise and a promotion!!! My ac is so crisp and cold now 😀😁

Review 60 (2024-08-20 - Rating: 5)
Winston was a great tech. He accurately diagnosed the problem and repaired it promptly. I will definitely use this company again especially if Winston is my tech!

Review 61 (2024-07-01 - Rating: 5)
Bryan with AStar is fantastic! He thoroughly explained the issues with our duct work, provided photos, and several estimates of varying levels of scope of work. We’ve worked with Astar for years and couldn’t be happier. Very reliable team. Thanks AStar!

Review 62 (2024-06-20 - Rating: 5)
Phillip and Bryan came to my house to check out my AC. I needed a part replaced. I’m glad I’m a member as I received a discount. They took care of me and my house to make sure we stayed nice and cool for the summer. My AC won’t have to work as hard with this new part, warranty and cost savings. Thank you!

Review 63 (2024-12-04 - Rating: 5)
Star is one of many companies my wife has worked with, moving forward I have other work that we need to be done and I would recommend them to my family members as well as my best friend Thanks Astar youre the best 👌🏿 👍🏿

Review 64 (2024-08-22 - Rating: 5)
Trayvon was our technician and he was excellent! Very helpful and friendly and a good listener. Thank you so much.

Review 65 (2024-07-03 - Rating: 5)
Carlos Rivera Jr.Carlos was very professional and knowledgeable. Unlike the previous tech who visited my home in February, Carlos took the time to review the benefits of the program subscription with my wife and me. He also showed us what he had discovered and provided direction on maintenance between visits. Carlos took pictures of the unit in my attic, pictures outside and shared the full report with me via email. I could go on and on about the excellent, unhurried service received by Carlos. He renewed my confidence in Astars service and ensured me that going forward our service would improve. I can honestly say that I am relieved and at peace that he is on the Astar team as I know we will receive thorough inspections and maintenance tune-ups. Carlos, words cant express how much we appreciate you after only one visit. May God bless you and the work of your hands.

Review 66 (2024-12-19 - Rating: 5)
Dinell S was my ac guy. He was great and spent so much time explaining me what was wrong and what could we have done to prevent the issue along with some other great tips.

Review 67 (2024-06-19 - Rating: 5)
A Star Plumbing is the best. I cannot say enough good things about the excellent customer service from everyone, including the plumbing manager Greg. It is refreshing dealing with an honest company that treats you with respect and friendliness and provides a speedy and quality service. I highly recommend!

Review 68 (2024-09-03 - Rating: 5)
Sean was excellent in his service and gave us options to get our system and dryer vent cleaned. He also smelled good

Review 69 (2024-10-15 - Rating: 5)
Very knowledgeable folks. They were personable and professional. They solved my problem quickly in one visit and made some very helpful suggestions for future consideration. I would call them again.

Review 70 (2024-07-06 - Rating: 5)
Carlos Rivera, Jr. came out today and got our A/C cooling again. He made several recommendations for future services needed. And after 5 years, it was about time. No one likes spending money on repairs and maintenance, but he suggested good options. And, he was the nicest guy!Thank you, Carlos and Astar Air Conditioning for a job well done!

Review 71 (2024-06-04 - Rating: 5)
We started using AStar about a year ago and they are amazing! Every time I call with a question, Tabitha answers and is always very kind and helpful. Christopher is an amazing technician. He explained everything in a way that we understood. He was very patient and kind with every question/concern we had. We will definitely recommend Christopher with AStar AC to all of our friends/family.

Review 72 (2024-09-05 - Rating: 5)
Shawn was the one who attended our needs and issues for our aircon. He works very good. I will recommend him.

Review 73 (2024-05-10 - Rating: 5)
I Couldnt have had a better experience with AStar and Carlos Rivera. He was friendly, professional, and thorough. He explained what type of unit I needed, and gave me a fair price. I had a new, working unit the very next day. The installation crew was efficient and very clean. When they left, the only way one would know they had been there was that the house was nice and cool. They covered the floors as they worked, and removed all the debris when they left.

Review 74 (2024-09-04 - Rating: 5)
Sean has been to my house a few times and always does a great job! He is always prompt, courteous and figures out the problem if there is one.

Review 75 (2024-07-17 - Rating: 5)
Devon and Josiah provided excellent service and made it a seamless process. Made sure we were on the same page about everything and already scheduled the next service with them. Highly recommended!

Review 76 (2024-11-23 - Rating: 5)
Jake Summers came for HVAC inspection. Very informative and educated me on many items that would improve efficiency. Great job

Review 77 (2024-06-07 - Rating: 5)
Phillip and Winston were great from arrival to repair complete! They arrived when promised, knew exactly where to start based on my very vague description of the issue, and promptly replaced the damaged part. It was a very good experience and we will definitely use them for all our future A/C needs.

Review 78 (2024-06-24 - Rating: 5)
Winston was the best technician! He was knowledgable, friendly, capable, and thorough, and gave honest information. Ive used this company in the past with good results and will continue to use them. And I will ask them to send out Winston for my service.

Review 79 (2024-07-01 - Rating: 5)
So far so good but job is not been done yet technician arrive 10:15 pm. Saturday night spend 90 minutes to test the AC unit and give a statement, now I’m waiting for technician come with part to finish the job today(Monday) hopefully everything goes smoothly as been so far, thank so much A-Star Air conditioning for fast and reliable service.

Review 80 (2024-10-31 - Rating: 5)
Phillip was an outstanding person to communicate with and talk to. We look forward to working with him in the future.

Review 81 (2023-08-14 - Rating: 5)
Ive used A-Star since Alex, the owner, was a small operation installing HVAC systems. Theyve grown substantially, but they still take care of their customers. Recently I had to replace a tankless water heater that proved to be a little tricky. The guys at A-Star had to double back to make some modifications and they got on it quickly to make things right. Good attitude, good customer service. Much appreciated!

Review 82 (2024-09-10 - Rating: 5)
My builder switched to this company and sent in a technician to help balance my home temperature.He (Dinell) was very knowledgeable about my HVAC system and patient in helping me understand the process.

Review 83 (2024-04-25 - Rating: 5)
Irving and his assistant responded quickly and also identified the source of my plumbing emergency quickly. Although we had a minor miscommunication between us as to how a job was to be finished, that was likely due to my being unclear about my intentions. The job was finished to my satisfaction. Throughout, Irving was always courteous and he did an excellent job. I would not hesitate to have him work on my system again.

Review 84 (2024-10-17 - Rating: 5)
The tech was very friendly and knowledgeable. They offer many options to address your issue, which is refreshing. Overall excellent service

Review 85 (2024-08-29 - Rating: 5)
Kaylee has been super helpful this morning, called for an issue at my location and she’s been on top of it since then. Definitely a great company to use!

Review 86 (2024-06-06 - Rating: 5)
I’ve done business with A Star for years and can’t say enough about the quality of service received over the years. I wouldn’t trust anyone else to maintain my heat and air. They are on it asap when you call with an issue and Darek was professional, knowledgeable and well above a5 Star rating!Thank you!!

Review 87 (2024-07-18 - Rating: 5)
We love AStar! Our shower wouldnt turn off and they sent someone within the hour. Devon was friendly, knowledgable and fixed our problem easily and quickly. Thank you!

Review 88 (2024-05-10 - Rating: 4)
My experience with the Company overall was pleasant enough customer service was prompt and courteous the technician was pleasant enough he was on time he was professional. He was thorough as far as I know, but since I don’t know anything about fixing air conditioners, I wouldn’t know if he didn’t do something correctly or not. My issue is with the builder who hired the company and allowed them to poorly install my air conditioner in the first place before I bought my house.

Review 89 (2024-06-09 - Rating: 5)
Astar a/c did a Superb job with our air conditioning issue. They sent two guys out on a Thursday afternoon @ 3:30. P. M. & the temp was in low 90’s. ( inside temp was 95). The worked inside & out, as efficiently as they possibly could, all the while keeping us well updated on the progress of their work.They were extremely professional as well as polite. They finished up approximately 3-1/2 to 4 hrs later & had our house feeling like normal by the evening. They replaced our coil, plenum, & re-did our ductwork. They also cleaned up very well when the job was complete! Will ABSOLUTELY recommend & refer this company to our friends. Also , they did a follow up call on Friday afternoon to check how every thing went. Great customer service!

Review 90 (2024-05-21 - Rating: 5)
We had AStar out for electrical and plumbing needs… they were fantastic… their electrician, Edgar, rewired many fluorescent tubes to handle LEDs and did a beautiful job of it. Their plumber, Irving, did an incredible job of replacing five faucets and the hot water heater… after all these years living here we’ve finally found the electrician and plumber for all of our needs in those areas… Thanks AStar for having such awesome employees!

Review 91 (2024-09-07 - Rating: 5)
A little pricey, but I get it because who wants to DIY electricity? My electrician was efficient and polite. He did some great work!!

Review 92 (2024-02-19 - Rating: 5)
I give A-Star AC P&E a rating of 10 out of 10 for the work done at my home recently, especially to Cooper who was very helpful. He never tired of my phone calls and was quick to respond to my inquiries. The work was completed in a timely manner by his crew and cleanup was performed. Would recommend A-Star to anyone needing the type of services they offer.

Review 93 (2024-10-17 - Rating: 5)
My kitchen sink was flooding my laundry room and laundry backed into kitchen. It had been snaked 3 times by another plumber. They used water jet to clear out whatever was causing the backup. Something that wasn’t offered by the previous plumber.

Review 94 (2024-07-07 - Rating: 5)
AStar was A+. Professional, knowledgeable and helpful. They identified the problem, explained it in layman’s terms, ordered the part, checked for warranty, and installed it the next day. The communication was also top notch. They called and texted to let me know when the techs would be there. I highly recommend AStar!!

Review 95 (2024-07-13 - Rating: 5)
Phillip Guthrie was here, very professional and helpful, went above and beyond did a supper wonderful job and took care of everything I needed in the same visit. I would always want him to be my service agent. We had a second crew come by to install my AC, they did a great job also.

Review 96 (2024-05-07 - Rating: 5)
Dinell just came by and he was absolutely wonderful. He was so helpful, had a great attitude and was very excited to help us. He gave us great information as we are first time home owners and that was definitely appreciated. Overall, a wonderful experience and would recommend his service to anyone!

Review 97 (2024-08-30 - Rating: 5)
I had immediate service. Very knowledgeable, complete work. Courteous and professional. I would use them again.

Review 98 (2024-06-23 - Rating: 4)
I recently experienced a clog with the hvac unit in my attic. I contacted A-Star and received 5- star service from technician, Akira. He was quick, efficient, and incredibly polite and thorough, despite temperatures of 90+ inside of my house and even higher in the attic. He inspected all lines and plumbing and was quick to repair and unclog the main line piping. I highly recommend Akira for any HVAC services needed. The reasoning for the 4 star rating is due to scheduling experience. I contacted A-Star on Saturday at 3:30pm and was promptly told that a tech would be out same day. After a few return calls between 6-8pm, I could only reach the after hours voicemail. I called again Sunday morning and was told I was scheduled for Monday, even with my account being charged $200 for after hours service. Thankfully, the representative was able to send Akira out and my system was working within a few hours. My house is finally cooling down and I am so thankful for the A-Star Team!

Review 99 (2024-02-20 - Rating: 5)
I have some major plumbing issues that I need addressed and Cooper came out and helped me today. He was very cool and honest and down to earth. His demeanor and honesty made me comfortable and I trust he had my best interests at heart. I got the membership so I definitely will be using this company again!

Review 100 (2024-08-29 - Rating: 5)
Kaylee was great to work with over the phone and the service techs we have had have all been very knowledgeable and great to work with. Definitely recommend!

Review 101 (2024-05-24 - Rating: 5)
Dinell came out to check on a couple of issues with our house. AStar had installed the HVAC system on our new house and as part of the warranty, they come out for an air balance. Dinell was able to address all our issues and explained everything really well. He also called twice on his way to let me know that traffic was bad so that I wouldnt be waiting around on him without knowing what was going on. He was knowledgable, polite, and took extra time to make sure we knew what was going on with our system. One of the best customer service experiences I have had in a long time!

Review 102 (2024-01-13 - Rating: 5)
I recently had a wonderful experience with A-star. They came out to our home for a free tune up and discovered one of the heater parts wasn’t functioning properly. I called them following week to get it replaced. Erin from A-star worked diligently to get the part ordered and set up the installation timely. She also provided regular updates to me as she was working on ordering the part. Even the technicians that came to install were great. I really appreciate the great customer service this company offered.

Review 103 (2024-10-19 - Rating: 5)
The technicians did a very good job replacing my Ac coil.They got it fixed so quickly.I am glad my Ac is working again.Thank you AStar !

Review 104 (2024-05-23 - Rating: 5)
Excellent and timely maintenance service by AStar HVAC in preparation for the Texas summer. Service technician was thorough and took the time to explain our AC system, the work/tests he performed, as well as the results and recommendations. I also appreciated that all recommendations were prioritized and estimates were provided.

Review 105 (2024-07-10 - Rating: 5)
Used AStar to install a new HVAC. Overall a good experience and would recommend them. They communicate well and have taken care of my needs.

Review 106 (2024-05-17 - Rating: 5)
A Star did a fantastic job my complete AC replacement, including new ducts and added insulation. They were prompt, thorough, and extra careful to clean up afterwards. All at a very fair price.

Review 107 (2024-08-27 - Rating: 5)
Service tech Sean correctly & thoroughly diagnosed our system’s issues, working late into a Friday night to get our house back to being comfortable. Thanks again, Sean!

Review 108 (2024-05-28 - Rating: 5)
I recently had AStar Air Condition, Plumbing & Electric service my Trane AC system that failed while was out of town. They came the next day and Philip quickly determined that the 24V voltage was low and determined that the relay panel was damaged because the outside contactor was shorted. All was covered under warranty.Gee and his helper installed the defective parts quickly and efficiently. They also installed surge protectors to reduce the likely hood of this occurring again. The house is now cool and my wife is happy.

Review 109 (2024-11-05 - Rating: 5)
Dinell from AStar came out and was very knowledgeable, kind, and happily explained everything to me. It was overall a great experience.

Review 110 (2024-04-19 - Rating: 5)
Very prompt and professional service. Derek explained everything that was wrong and what it would take to repair. The needed parts were on hand and the repairs were done quickly and to our satisfaction.Would definitely use your services again and would recommend to friends and family.

Review 111 (2024-08-10 - Rating: 5)
We are very satisfied. The installer were clean, knowledgeable and did an excellent job. Thank you for being so prompt.

Review 112 (2024-05-10 - Rating: 5)
Philip Guthrie (and Alan) were great to work with. They helped me replace my old A/C System and were flexible scheduling the installation. The Astar crew arrived on time and did an excellent professional job of removing the old and installing the new.

Review 113 (2024-04-26 - Rating: 5)
I’m very satisfied with their level of service! They offered better pricing than a major competitor. The guys were great! They were very polite and explained everything they were doing. I highly recommend them!

Review 114 (2024-12-05 - Rating: 5)
We love A-Star. They keep us updated on every service that is needed and continues to do great maintenance work. The service person, Justin, is very knowledgeable and professional. He always keeps us apprised of all he is doing and informs us of any future issues that could arise. This is true of each technician that has serviced our system.

Review 115 (2024-03-14 - Rating: 5)
Great service from all involved - the office, HVAC tech and electrician, Andrew. Very quick response. On time and very nice individuals. They explained everything thoroughly. And lastly, my pets are very important to me and both technicians were very nice to my cat! Very happy with the service!

Review 116 (2024-09-04 - Rating: 5)
Sean was amazing! Answered all our questions and was so pleasant! Definitely use him again!

Review 117 (2024-02-27 - Rating: 5)
Philip is amazing! He and Scott assisted with getting everything set up for my In-laws. I absolutely loved the fact that he was training someone (I did this for years), letting them take the first go at explaining and coming in after to show them a more detailed way to break it down for the customer. Their new system will be installed tomorrow!!

Review 118 (2024-06-14 - Rating: 5)
Phillip and Bryan came to look at my AC units today and they were great. We’re having one replaced and they had installers ready even same-day. They even gave me a tip to stop my door from squeaking!

Review 119 (2024-04-30 - Rating: 4)
I was surprised when they were able to install the WHOLE SYSTEM only a few hours after my initial call.They did it all in about 8 hours. They had to come back and install 2 grills that got mis-ordered, but that was less than 2 hours that next morning.Overall, not bad - and quickly done.

Review 120 (2024-08-17 - Rating: 5)
Carlos was very knowledgeable and friendly. Totally shocked that they installed the new unit the same day we signed the deal with Carlos. A+ work. Installation team was thorough and walked me through the attic to show me all their work.

Review 121 (2024-09-03 - Rating: 5)
9/3/24 update, Sean came today to service my AC system. He did an excellent job with explanation of the system and maintenance options to help keep the system healthy.2023 - Philip did a fantastc job of explaining our options for our AC issue and was efficient at getting us set up for a new system.

Review 122 (2024-08-22 - Rating: 5)
Carlos was fantastic! He told me exactly what was wrong, gave me all the details and was very honest about everything. I referred him to my neighborhood already.

Review 123 (2024-03-29 - Rating: 5)
Irving was very professional. He explained what he thought was the problem with the leak in my front yard and gave me an estimate. He and his assistant went right to work. At one point he said there was one additional thing he would like to do putting down pea gravel, gave me the price for the extra work. I agreed. They finished the job and cleaned the area and made sure my water was working properly before they left. Their invoice was thorough and they provided pictures of what did. I would use them again!

Review 124 (2024-07-21 - Rating: 5)
A-star respond quickly to my request. The tech find the issue with my AC. He fix it in minutes. For all issues with plumbing and AC in this summer, I will recommend A-Star…

Review 125 (2024-08-07 - Rating: 5)
Excellent service. The technician explained to me all thr issues and was able to look for any possible problem in the inspection.

Review 126 (2024-09-09 - Rating: 5)
Excellent communications and a wonderful tech who came and did the work with out any delay. Great staff too

Review 127 (2024-04-10 - Rating: 5)
Today Justin J Holland was at my home and he performed a great service on my 2 ac systems. We found some issues and are addressing them before it’s a more expensive project. He was very informative and straightforward.

Review 128 (2023-07-28 - Rating: 5)
Jordan Blaine came out today to clear my drains in my bathroom. I was very concerned about the price and he was very honest about my alternatives. I decided to go ahead and get the service done versus using Drano and the amount of hair that he pulled from my master bathroom drain made the whole balance due completely worth it. He was professional, friendly, and honest. I would definitely recommend this company again, which is why I signed up for the maintenance contract!

Review 129 (2023-10-20 - Rating: 5)
Justin Holland was my technician and he is very knowledgeable & courteous. He informed me of issues other companies did not even bother to advise me on my system, he did.. My system is now working better than before AStar came to my house.It is well worth the money, I suggest getting their monthly maintenance agreement for $14.95. It will save you money....Ask for Justin, he has 16 years of professional experience.

Review 130 (2024-07-26 - Rating: 5)
Devon Has Great Cust Service’! He Kept Me informed Of What He was Doing and Why! Devon also Make The Job And cleanup Was Done!✅

Review 131 (2024-03-26 - Rating: 5)
Frankie was amazing! He worked his way through a couple of issues caused by others and brought us back to 100% while being VER polite and customer focused. One of the best service experiences Ive ever had...

Review 132 (2024-03-21 - Rating: 5)
My experience with A Star was great. Frank was very informative and gave options for service needed. He was customer centric in using laymen terms when describing the issues and resolution. I recommend them to everyone.

Review 133 (2023-12-20 - Rating: 5)
Very professional and prompt. The technician was very helpful and even gave me a free estimate for another project in the future. I will continue to use A-Star and recommend their services and expertise to anyone experiencing any plumbing needs.

Review 134 (2024-07-18 - Rating: 5)
Phillip really went above and beyond to help us out! Showed me how crazy dirty the outside units were and cleaned them really well. Gave us a few other options too.Would use again!

Review 135 (2024-03-08 - Rating: 5)
What a positive experience with A-Star ! The tech Akuri was very informative of the process to get my AC unit back online and was very professional and service oriented of all my options to prevent this from happening again. Kudos to A Star for having this employee on their team! I will be calling them again for any of my needs with my home. Give this tech a raise!

Review 136 (2024-08-29 - Rating: 5)
Sean was awesome! He walked me thru the issue, gave me all the options and along with the most cost effective solutions. A true professional and highly would recommend the service he provided.

Review 137 (2024-08-08 - Rating: 5)
Carlos was exceptional! Very knowledgeable, super helpful, great customer service! Will definitely call him again!

Review 138 (2024-10-09 - Rating: 5)
Technician was very knowledgeable friendly. He was able to resolve my problem very fast.

Review 139 (2024-05-21 - Rating: 5)
Cooper Burns came out today and fixed my drain stoppage in my upstairs bath tub. He was polite, courteous and most importantly knew at lot about plumbing and made some helpful hints about good plumbing practices. He gets an A+ from me and the next time I call AStar Air Conditioning, Plumbing & Electric I will ask for Cooper.

Review 140 (2024-05-03 - Rating: 5)
All the drains in both of my bathrooms were clogged. We could not use either bathroom. These guys came after 5 pm on Friday and fixed the problem right away. They did not charge me their full after-hours fee since it was an easy fix. They were able to blow out an outside line. And then they said they will come on Monday and put a camera in the line to see if there is a blockage of any kind. I was so relieved!!. I imagined myself going to Tom Thumb to the bathroom all weekend.

Review 141 (2024-08-23 - Rating: 5)
Received different options for repairs from very knowledgeable Supervisor. Was curtious and got the job done.

Review 142 (2024-03-15 - Rating: 5)
Chris from new construction quickly diagnosed the whistling coming from a hallway ceiling return and fixed it within minutes. Excellent company in every respect - professionalism, timeliness and communication. As a result, we are signing a very reasonable monthly service contract with them to get regular check-ups and save in the long run.

Review 143 (2023-12-09 - Rating: 5)
Josh was such a blessing, he was courteous, and explained everything in detail. Other plumbing companies were trying to charg way to much for something simple but A-Star gave a reasonable. Thank you A-Star for the great customer service.

Review 144 (2023-11-22 - Rating: 5)
Heater was out when I got home last night, I called A-Star Air first thing this morning and was up and running right away. Justin was the technician who came, he is great. Justin went through and gave me some options for work I will be getting done to get the unit in better shape, he spent time explaining what I need and why, was thorough and a great communicator. I am very pleased with service.

Review 145 (2024-03-28 - Rating: 5)
Justin did a phenomenal yearly tune up with a fine eye for detail and customer service. I really appreciated his effort and knowledge. Will definitely use their service again.

Review 146 (2024-04-22 - Rating: 5)
Akuri was very sweet and did an amazing job. He is very knowledgeable and polite. I will ask for him by name next time. I really appreciate yall for your help. My air conditioner is fixed bring on the summer.

Review 147 (2023-09-11 - Rating: 5)
We had our AC maintenance completed and had a few issues we called them to check. Frankie came out and was so informative and was able to get us what we needed. He even educated us on ways to prevent issues in the future It was a great experience. We also just had our plumbing maintenance completed by them as well. It was painless and very smooth. We highly recommend them for your AC & Plumbing needs!

Review 148 (2024-05-02 - Rating: 5)
I am very satisfied with Astar service, they are very professional and prompt. Technician Mr Dinell provided services to my home, he is very knowledgeable , helpful and courteous. He was very quick to identifying the root cause of the issue and suggest options on next steps. Thank you very much Mr. Dinell, appreciate your help fixing my AC issues. Thanks Ravi

Review 149 (2024-02-29 - Rating: 5)
My technician Akuri was AMAZING and VERY KNOWLEDGEABLE . He was very professional and patient with me. Any questions I had he was able to answer them with out getting frustrated with me asking the same questions. He even help me set up the app and showed me how to work the app. Good guy very good guy

Review 150 (2024-02-20 - Rating: 5)
Philip is incredible! He clearly cares about his customers! He gave me the full breakdown of the issues that my system has and showed it all to me personally so that I could see and understand. I had no idea what rough shape my HVAC system was in!! He also helped me with me financing! He’s a God send and I’m so grateful for his help!

Review 151 (2024-01-17 - Rating: 5)
Ive used a a few different heating and AC repair companies over the years. This company at least for me. Was an excellent choice and I would highly recommend them. If you looking for repairs. Get 2 or 3 quotes if you like. But I was completely happy with the price and the system I got.

Review 152 (2024-05-13 - Rating: 5)
We started using Astar when our HVAC went out a few months ago. Since then we have also started using them for plumbing. Most recently we had maintenance performed on our tankless hot water heater. Cooper did a great job and was very knowledgeable about our unit.We also had Astar replace our sewer line. We have an old house and this was the last of the major work needed to keep it in good shape. Chris and Luis came out and go it done quickly and properly. It was hard work and they did a great job.We are happy to have found a reliable company to keep our systems running smoothly.

Review 153 (2024-03-22 - Rating: 5)
Fast and professional service, will for sure be using again when I need service.Philip g was my tech and he was able to solve my issues with minimal cost. I will request him for any future visits!

Review 154 (2024-07-11 - Rating: 5)
Mark was super helpful and nice. He went above and beyond to help fix my bumbling issue. They were fast, professional.

Review 155 (2023-07-12 - Rating: 5)
I have used them twice for my home and each time they have been extremely professional and responsive. Each time has been to perform a check of my system to make sure it’s performing as it should. Every technician that has come out has been extremely polite and given me tips on what I can do to ensure my system stays running smoothly. I really appreciate the kindness and courtesy.

Review 156 (2024-05-15 - Rating: 5)
Working with Carlos Rivera was amazing. He was prompt, knowledgeable, and able to resolve the key issue. I appreciate your timely help and advice.

Review 157 (2023-10-26 - Rating: 5)
I’ve been dealing with another company that was assigned by my home warranty insurance for some toilets backing up. Three weeks, 2/3 toilets down and the issue was still not resolved with several visits and incorrect diagnosis’. Scheduled a visit with A Star, got in within 3 days and Cooper figured out the problem and cleared the issue within the hour. 10/10 recommend!

Review 158 (2024-03-25 - Rating: 5)
Andrew Mullins, your electrician, does exceptionally fine work. He is personable, willing to explain what needs to be done and why, and then show you where he has done it and how it works. Cannot think of how anyone could have done better work for us!

Review 159 (2023-09-03 - Rating: 5)
I have been an A-Star customer for many years. Last summer (2022) and this summer August 2023 I had A/C issues on the hottest days of the summers. I thought for sure I would need a new unit. I was pleasantly surprised that both times they were easy and relatively cheap to fix. This year the service tech had a family emergency in the middle of the job and the service manager came out to make sure I was well taken care of. I will continue to use them as I have trust in this company. Thanks again for getting my A/C running before the temp was 110 later in the day!

Review 160 (2024-07-11 - Rating: 5)
Very good installation crew, did a phenomenal job and was very thorough. Equipment is working great as planned. Thanks!

Review 161 (2024-05-17 - Rating: 5)
Carlos was very thorough with the maintenance of our HVAC system. Checked all the correct temperatures, cleaned it up really good and emailed his recommendations to me. Thanks AStar.

Review 162 (2023-08-12 - Rating: 5)
Tech was on time. He was nice, professional, and explained any questions I had. Did a maintenance and service call. Decent pricing along the lines of others. The Gold Star membership explained was confusing but worth it if you plan on twice yearly maintenance and at least 1 service call if something happens.

Review 163 (2024-02-27 - Rating: 5)
Philips service on my AC was excellent. He explained his work, presented options, and gave honest feedback without pressure. His transparency regarding the ACs maintenance was reassuring.

Review 164 (2023-06-30 - Rating: 5)
I was able to get same day service. They had a coupon on their website for drain cleaning service which I used. Generally, Id rent a machine myself from Home Depot and clean my lines out myself but the coupon made this deal even sweeter and I didnt have to do any work but pay. Cooper was the technician that came out and he didnt mind me watching what he was doing or mind me asking questions. I need to have additional repairs done and Cooper was not pushy at all about letting me know my options. I appreciated that about him.

Review 165 (2024-06-27 - Rating: 5)
Irving was very professional and courteous. I was very pleased with his work. Great job!

Review 166 (2024-10-16 - Rating: 5)
New review to update. Found Philip Guthrie Master service tech that knows my high end Lennox system. All problems have been solved.

Review 167 (2023-05-14 - Rating: 5)
I had an excellent experience with Peter who recently fixed a major leak in my home. He was professional, knowledgeable, and went above and beyond to ensure the job was done right. He arrived on time and quickly assessed the situation, providing clear explanations of the work that needed to be done. He was respectful of my property and cleaned up the work area when finished. In addition, Peter provided helpful tips to prevent future plumbing issues. I highly recommend him for any plumbing work. Thank you for your outstanding service!

Review 168 (2023-02-23 - Rating: 5)
Justin J Holland was our service representative today and he was absolutely wonderful! We noticed an issue with our AC recently, and within 24 hours Justin was at our house to address it. Justin was polite and professional, and was extremely considerate of our home and animals. Justin took the time to thoroughly explain his findings and his recommended solutions, which was helpful to us as weve never encountered an AC issue before. He walked us through all of the pricing, payment options, and even some long-term cost savings options. If Justins service is a representation of the quality of this company, I highly recommend you consider them, and Justin specifically, for your service needs. Thank you A Star and Justin J Holland for your assistance today.

Review 169 (2023-11-30 - Rating: 5)
Jacob and Philip came out on Monday (the same day I called) and diagnosed why my heater was not working. When they didnt have the correct part available, Philip found a temporary replacement and returned first thing the next morning to complete the repair. Their service was very impressive and Ill definitely be using them in the future.

Review 170 (2023-09-26 - Rating: 5)
Jay Holland came out to my residence due to my air conditioning issue. I can tell you in the 22 years we have lived in this house, I have never seen a technician be so thorough and so detailed looking for the issue and the problem. Not only did he find the issue, but offered several different options that we could look at to fixing the issue that we can look at as far as long term down the road, or just getting it up and running for now then coming back in and doing the upgrades in the very near future. He was extremely professional and I would recommend this company to friends and family, with ease dealing they are being taken care of.

Review 171 (2023-09-01 - Rating: 5)
Mainline was backing up into my front yard. I called A Star Plumbing and explained the situation. The person that answered the call was kind, helpful and empathetic. They got a technician out to me within the hour. Jared, the technician, was able to diagnose and fix the issue quickly and worked with me on the price. I am so grateful for him and for the prompt and kind response from A Star Plumbing as a whole. Will definitely use them again in the future when I need a plumber and would recommend them to anyone, especially in an emergency situation. They wont take advantage.

Review 172 (2024-02-20 - Rating: 5)
AStar was great every step of the way when I needed a new heating and air conditioning system. Philip showed me pictures that showed the age of my old system. He was patient and answered all of my questions. Juane explained everything and communicated what was happening throughout installation. They cleaned up everything when installation was complete and made sure I didn’t have any questions. I would recommend AStar to anyone with air conditioning/heating needs.

Review 173 (2023-09-06 - Rating: 5)
We had been without a/c for a week while dealing with a bum home warranty for our a/c repairs. After much back and forth - we took matters into our own hands and hired A-star Air conditioning to service our unit. We could not be more pleased with Justin Holland and the A-Star team. Justin was very thorough in his diagnosis and explanation of issues with our a/c unit. We walked away feeling well informed and confident that we were in good hands. The stellar service only continued as he did not hesitate to locate the required parts for servicing and having them installed the same day. He was so kind as to even answer our early morning phone calls. I highly recommend using this company for repair, maintenance, or installation of your a/c unit.

Review 174 (2024-02-23 - Rating: 5)
Scotty and Chuck thoroughly inspected my homes electricals and did a fantastic job. I was impressed by their patience when they explained the different aspects that needed to be handled from an electrical perspective.Jacobs inspection of my homes HVAC heating system was top-notch. His attention to detail and thoroughness were impressive, and he went above and beyond to guarantee that everything was working as it should.

Review 175 (2024-02-15 - Rating: 5)
Absolutely amazing service from all aspects @ A-Star. My technician Akuri was top-notch, he was extremely courteous and knowledgeable and was he went above and beyond to take care of my issues. I would recommend his services to anyone. Thank you, Akuri.

Review 176 (2024-11-15 - Rating: 5)
Justin was very professional professional explained all my option no pressure. Next service will ask for Justin.

Review 177 (2023-10-11 - Rating: 5)
Justin J Hollard came by and was very professional, efficient and polite and he spent time looking over the unit in the attic and outside to determine what’s wrong with it. He then taken pictures and showed me several options to repair/replace the unit. He gave me great service and will highly recommend him to to service my friends and family units.

Review 178 (2023-10-13 - Rating: 5)
We had a stinky smell coming from our ducts and AStar came out fast and took care of our issue the same week! Frankie was very professional & knowledgeable. The team communicated very well. They called to set up our appointments, and called/texted when the technicians were on the way. Loved how easy they made this process!

Review 179 (2023-09-06 - Rating: 5)
Justin J Holland was fantastic! He was extremely professional and well informed as to what we needed. He provided several options and payment plans that were satisfactory to our budget. We highly recommend this company!

Review 180 (2024-07-02 - Rating: 5)
I had an issue with my minisplit system and needed a new minisplit. Justin provided clear and helpful steps to resolve the problem efficiently. My expectations were high and we found a great solution for me. Thanks Justin.I highly recommend this HVAC company for their excellent service and expertise

Review 181 (2023-07-11 - Rating: 5)
A-Star is a lifesaver! The call representative was easy to talk to and friendly. She took the time to listen and provide membership information. A-Star provided service the same day. Noel is the technician who came out. He has excellent customer service skills and was able to pinpoint the issue immediately. I had lots of questions for Noel to ensure my unit was running properly. Afterwards he resolved the concerns I was having. He was honest about ensuring I keep regular maintenance routines on my unit. Good and honest help is hard to find and I was hesitant on calling but I’m so glad I did! Thanks for the tips Noel! I will be recommending y’all in the future.

Review 182 (2024-05-23 - Rating: 5)
Your technician Andrew did a great job of installing our outdoor ceiling fan. We will definitely use your company for any upcoming jobs.