Cove Generators Sales & Service

Located in Cookeville, Tennessee

Address: 728 E 15th St, Cookeville, TN 38501, United States

Phone: +1 931-559-3311

Rating: 4.8

Services

On-site services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-28 - Rating: 5)
Project Manager Gary Wright showed up on time this morning and did a great job in providing an estimate for a whole house generator. He was courteous, personable, and knowledgeable concerning the task needing to be done for the install. He did a great job providing the basis for his estimate and then gave me adequate time to ask questions. Thank you, Gary, for a job well done.Later that day, we accepted the estimate, and our generator was installed last week. The installers even showed up a bit before the scheduled installation time and started to work immediately; our electrical power was disconnected for a minimum amount of time and the job was completed in 4 hours or less. The installers were very professional, very courteous, and it was obvious that they knew what they were doing. After the installation, they took plenty of time to make sure we understood how the system worked and to answer any questions that we had. Thank you Cove Generators Sales & Service for a job well done. I highly recommend them if youre considering having a whole house generator installed.

Review 2 (2024-11-04 - Rating: 5)
The crew that installed our new generator were awesome.They showed up promptly preceded by an alert text with a photo. After a quick consultation to make sure that we were on the same page they got immediately to work.You could tell that they had a lot of experience with the installation by the way they all had their part and worked diligently through to the end.When they were complete, the operation was gone over thoroughly and the work site cleaned and squared away.I would highly recommend Cove Generators to my neighbors.

Review 3 (2024-10-17 - Rating: 5)
I contacted Cove Generators less than a week ago to schedule my annual maintenance. On the scheduled appointment day, I received a text, with a picture of Brandon, stating he was on his way. A few minutes later, Brandon called to let me know he was on his way. Once Brandon arrived, he grabbed his toolbar and I showed him to the generator. As he preformed the maintenance, he explained what he was doing, what the standards for satisfactory checks were and then told me what the results of his checks were. Very thorough. After all the maintenance steps were complete, he cleaned everything. This was one of the best interactions Ive had with a service technician. If you need maintenance or repairs, call Cove and request Brandon to be your Tech.

Review 4 (2024-10-30 - Rating: 5)
Jonathan and his crew were exceptional. They were friendly and professional explaining anything we wanted to know. Their level of workmanship is to be commended. The job was very neatly done and cleaned up afterwards. They showed us through all the details we needed to know. I cannot recommend them highly enough!!

Review 5 (2024-10-17 - Rating: 5)
I was impressed with the Generac team that installed my generator at my home. They provided a phone text message to let me know they were on their way to my home. Fred, Matt, and Tyler were very cordial and respectful when they arrived. They took time to explain each of the many steps that they would take to install my new generator and how long it would take to complete their work. It was evident that they were skilled professionals who were focused on high quality workmanship. I give these guys an A+, 5 star rating!

Review 6 (2024-10-21 - Rating: 5)
Jason serviced my Generac generator. He was professional and very knowledgeable. I would recommend Cove generators for all generator service and sales needs. Also, Stephanie works in the office and schedule the service date. She informed of who was preforming the service providing me with Jason’s name and a picture. She was also very professional and very pleasant.

Review 7 (2024-12-06 - Rating: 5)
Had Cove generators, install whole home Generac generator.Brian and his crew were fantastic, they arrived on time did a super clean install, and Im picky (an old retired contractor)Thank you guys, will definitely recommended family and friends.

Review 8 (2023-07-28 - Rating: 5)
All other companies gave me a 4-6 months estimate on quote and 6-9 month for installation. Im definitely glad that they did because that led me to Cove generator sales and service. They were a God-send! Anyone in need of a generator call Cove you will be in the best hands and they will treat you right. Thanks to everyone at Cove! Melinda

Review 9 (2022-12-10 - Rating: 5)
Great experience from sales rep to follow up installation reminders to installation of the unit. They arrived early for the sales call and early for the installation. Answered all questions and were very helpful. Install team were awesome. It was a nasty wet and cold morning and just got worse as the day went but they hung in and got the unit installed. Highly recommend this company.

Review 10 (2024-10-28 - Rating: 5)
We had Jordan Gardner of Cove Generators Sales and Service provide us today with a free quote on a Generac Generator for our home. Jordan is a very professional, polite and knowledgeable young man. He took his time and explained every facet of the installation process of the Generac. He also enlightened us on the background of Cove Generators and put us at ease on their capabilities and accomplishments. Mr. Gardner is truly an asset to Cove Generators and should be recognized for his expertise.

Review 11 (2024-11-04 - Rating: 5)
Jason was fantastic! Very friendly and skilled...he diagnosed and fixed a potential issue with my generator before it became a problem. THATS EXACTLY what I want with my annual maintenance!Look no further than Cove for any generator needs! Thank you so much...

Review 12 (2024-11-01 - Rating: 5)
I wish I could give 10 stars! Brad’s service was excellent and professional! I called Cove/Premier Generators only yesterday with our problem and Brad came and made the repair today. I can’t recommend them enough!!!

Review 13 (2024-12-09 - Rating: 5)
John McNabb the sales person was awesome and Jonathan did aGREAT work also!! Keep them they r trust worthy GREAT WORK ETHIC ! Give them a raise and bonus! So IMPRESSED!!

Review 14 (2024-11-06 - Rating: 5)
Great service, kept me informed all the way through repair. Thorough and professional. Told me when he left shop, called when 15 minutes out. Great job

Review 15 (2024-08-14 - Rating: 5)
After nearly 9 years of working with a different vendor, they were no longer able to provide service in a reasonable time frame. I called Cove and spoke with Stephanie and she immediately started schedule us for service. She treated us as if we had been their customer for 9 years. Within a few days Sam was out and diagnosed the problem, parts were ordered and within a week or so the parts were in. Stephanie schedule Sam and Brandon to come back out to install the parts and we were back up running. Decided to switch vendors to Cove. That required additional help in transfering the mobile app function from the old vendor to Cove. Nelson helped with that by providing a phone number to Generac who had to straighten things out in Wisconsin. They did and then a call back to Nelson and we were switched over to the Cove Fleet. I look forward to continuing service from Cove. They provided the service we needed without excuses.

Review 16 (2024-11-05 - Rating: 5)
With the change over he re assured us and actually helped us understand our battery life which weve had for 3 years now in the Cove. He was very efficient and deserves lunch

Review 17 (2024-10-18 - Rating: 5)
Gary was on time. Explained all the aspects of the purchase and install. He took pictures and measured to ensure the install is perfect. Very polite.

Review 18 (2024-06-28 - Rating: 5)
The service of the team at Cove Generators has been excellent, even superb. Our unit has been corrected and improved promptly as needed when service was required.It has not mattered whether Ive spoken or dealt with the owner, reception, billing, service, or the installation team ... everyone has been kind and helpful without exception.

Review 19 (2024-10-31 - Rating: 5)
Jordan was very knowledgeable and friendly. He took the time to discover our needs and wants for a generator. Very professional!

Review 20 (2024-11-05 - Rating: 5)
Jordan has been doing installs for 10 years. He is a nice, professional and honest man to deal with. Appreciated his service.

Review 21 (2024-10-07 - Rating: 4)
Jason completed our annual Generac Service in a friendly, professional, efficient and tody manner. Its good doing business with Cove Generators.

Review 22 (2024-10-09 - Rating: 5)
Jason Carter with Cove Generator did a great job on the annual maintenance of my Cove Generator. He also went the extra mile to make sure I was connected to my generator through the app on my phone.

Review 23 (2024-10-06 - Rating: 5)
Great experience recently with Gary Wright with Pioneer reviewing scope, specs and implementation of whole house generator system. Professional and thorough!

Review 24 (2024-05-14 - Rating: 5)
My experience with Cove Generator has been nothing but exemplary, they met all my expectations and then some. The work was done very neatly and professionally. I am a picky person and they done really nice work and they had the best price around. I would highly recommend Cove Generator

Review 25 (2024-06-12 - Rating: 5)
We had Cove generator installing our new generator at our home in Crossville today. The gentlemen who were here did an excellent job, cleaned up after themselves and didnt leave us without air too long which was great! Id recommend them to anyone.

Review 26 (2024-10-30 - Rating: 5)
Knowledgeable and friendly. Jordan answered all my questions. No sales pressure. Exactly what I desire when considering a home project.

Review 27 (2024-10-17 - Rating: 5)
Brad was punctual and courteous. Also a good communicator to let me know when he would be there. Thanks

Review 28 (2024-10-17 - Rating: 5)
Everyone involved in installation was polite and efficient. They got the job done and done well. Very satisfied.

Review 29 (2024-09-07 - Rating: 5)
The guys came out arriving at the time they said they would, they were all very professional and polite. I would recommend their service and to anyone. Very satisfied.

Review 30 (2024-10-29 - Rating: 5)
Chuck was pleasure to work with. He was friendly, knowledgeable, on time, andefficient. He’s a “keeper” for your company.

Review 31 (2024-02-23 - Rating: 5)
I just wanted to express how happy I am with the new Generac equipment and the installation process. I have spent my career in the electrical field so I have a better than average knowldedge of all things electrical and mechanical. The team who installed my system; Fred, Ryan and Jeff did a fabulous job and I am very confident it was done properly. I was pleased that they made sure the installation location and design made sense, they kept me up to speed on the installation and process, and then they made sure I undertsood its workings and operation. I also observed a high focus on safety and awareness around my 400 amp service. Im not sure how many crews Cove Generators has working in the field but I am glad this crew came to my project! Please thank them for their good work and I am now looking forward to my new system since we do have frequent power outages where I live. Im actually very anxious to experience that first outage to enjoy the new technology and system (haha). Very Happy and outage-ready on beautiful Norris Lake in LaFollette Tennessee. Thanks!

Review 32 (2024-11-06 - Rating: 5)
Aaron did a great job explaining all facets of the installation and was very professional and knowledgeable. Thank you!!

Review 33 (2024-10-22 - Rating: 5)
Aaron is polite, highly trained, knows his job, goes above and beyond what he is required to do. His work is done neatly and highly organized. Aaron enjoys his work and is a great mentor and leader. He is just plain likeable. I enjoyed meeting Aaron and the 2 men who were also on his team today. They all are top notch employees and represent Cove and Pioneer as EXCELLENCE personified. Thank you for sending Aaron and his team to my home.Sarah Pierce

Review 34 (2023-09-28 - Rating: 5)
If you are considering purchasing a Generator or Solar for your home, I highly recommend Cove Generators! Sam at Cove was hands down the most professional, considerate, honest, clear and reliable representative I have ever worked with ever. And Ive been a home owner of multiple homes for many, many years so I have lots of experience to compare it with. In a world of sub-par contractors and businesses, it was beyond refreshing to work with someone who takes such pride in his work and treating people honestly and fairly. On top of that, our generator and solar system was reasonably priced and installed in such a professional and above standard manner that the inspectors ranted and raved about the quality of workmanship every time they came. I would never even consider any other company after this experience. Thank you Sam & Cove Generators!

Review 35 (2023-07-26 - Rating: 5)
Cove installed our Generac generator 1 year ago. Even though we werent tracking our annual maintenance service as being due, Cove was. We received a notice from Cove and scheduled the maintenance on a day convenient for us with Latisha who was very helpful and polite. Thank you Latisha. Jason, Cove Service Technician, called prior to arrival with an estimated time of arrival (greatly appreciated). Jason was very courteous, friendly, and knowledgeable. He didnt mind me hovering over him to observe, and he even showed me a few things to look for. Not to mention we had small talk about similar personal interests. It was nice to meet him and hope to see him out kayaking sometime.

Review 36 (2023-06-22 - Rating: 5)
Cove Generator’s ordered and installed our generator and since then have serviced it. Their customer service on the phone and in person is always spot.on. They return phone calls quickly and show up on time for their appointments. We are impressed that after more than a year, they remembered us, our house, and our installation. They answered our question and solved our problems over the phone, which saved us a service call. We were so impressed with them we have recommended them to one of our friends, who also purchased. We do not believe that our experience with Cove Generator could get any better!

Review 37 (2024-09-12 - Rating: 5)
Brad arrived on time, understood the problem, and quickly solved the issue (of my own making). Highly recommend Brad!

Review 38 (2022-07-12 - Rating: 5)
The entire Cove Generator team was excellent including the sales rep who did a site survey and those who followed up with me leading up to my install date. The install team of Jonathan, Ty, and Mattison were especially good. It was a pleasure to watch professionals who work well together. They worked HARD from start to finish and left my home cleaner than it was when they arrived. Very happy with the 24kw Generac they installed. Highly recommended!

Review 39 (2023-09-26 - Rating: 5)
Shawn was our sales representative. He answered all our questions and if we had more he was always only a phone call away. Very competitively prices and installation was within weeks after all the ppwk was complete. We had a little bit of a hiccup with the installation. We called Shawn, and within 2 days everything was perfect. I would definitely recommend Cove Generators if you are looking for a Generac whole house generator. Thank you Shawn for everything.

Review 40 (2024-10-22 - Rating: 5)
Kevin was very professional and helpful in making our decision.

Review 41 (2024-06-19 - Rating: 5)
The team from Cove generators was incredibly talented and professional. They don’t hooked up my new generator, they had to rewire my home at the same time and did a fantastic job! The office kept me informed and all of the import inspections were coordinated. I could not recommend them more highly! They’re true pros at what they do.

Review 42 (2022-07-13 - Rating: 5)
Had a Generac Generator installed.The coordination with the front office went extremely well. They addressed all of my concerns and ensured I was ready for the installation.The installation crew did an outstanding job..Very efficient and easy to work with. The installation was done quickly and the lead ensured I was completely comfortable with the installation and how to operate the generator prior to their departure. I highly recommend Cove for your purchase and generator installation!.

Review 43 (2024-11-11 - Rating: 5)
Nice young man clean, told me what he didSo I could understand it👍🏻

Review 44 (2024-10-31 - Rating: 5)
Jason was professional, efficient and personable. Can’t ask for more than that!

Review 45 (2023-07-26 - Rating: 5)
Lightning storm fried a circuit board inside of our transfer switch. This caused the generator to continue to run after power was restored. They were very helpful in walking my teenage son through the steps needed to turn off generator. Cove Generator had parts Instock and was able to fit us into there service schedule within a few days. Special Kudos to Sam for all the attention/service.

Review 46 (2024-11-04 - Rating: 5)
Brandon was professional and efficient while performing maintenance on my generator

Review 47 (2023-07-25 - Rating: 5)
The Cove Generator team was great to work with. Everyone was friendly and accessible, and all the people who visited our house for sales and installation were professional and very knowledgeable.

Review 48 (2020-12-13 - Rating: 5)
Great knowledge and great customer service from Sam. I live out of town and was helping my elderly parents with their home generator. It hadn’t worked in some time and while Cove Generators did not install it, Sam was able to get it back up and going but did a great job of taking care of my parents- he certainly had their best interests in mind and delivered on everything we discussed. Highly recommend this company but just as important the person who presents them was fantastic. Thank you Sam.

Review 49 (2024-10-16 - Rating: 5)
Jordan did an excellent job of figuring out our needs!

Review 50 (2019-12-24 - Rating: 5)
Very impressive customer service! From the day of purchase, to the installation.In this day of doing things halfway they were certainly over and above with their service. When they came to the house to assess our needs, carefully going thru all the options with me to the day of installation.The guys were courteous as well as extremely organized and neat. Carefully explained the system and its use and made sure we understood.Definitely recommend them!

Review 51 (2020-01-31 - Rating: 5)
Excellent company. I would recommend them highly. All employees were great to work with. Sales Representative was knowledgeable, helpful and professional. The technicians that installed the unit were also knowledgeable, friendly and professional. Completed the install as promised. Had minor install issue that was no fault of anyone. Ownership had situation corrected to orginal standards. Everyone were fantastic to work with

Review 52 (2022-03-29 - Rating: 5)
We are very satisfied with Cove Generators and recommend them highly. We purchased a Generac that was installed in August of 2021. They were very professional and helpful. We were concerned about a slight smell of propane this past week and called for advise. A repair man came out promptly and checked the system and fixed the problem. Everyone we have had contact with in the company have been very concerned with answering any questions we have had.

Review 53 (2019-10-23 - Rating: 5)
Installation was done by Barrett, Kenny, and Scotty. Good quality work and the crew worked together link a well oiled machine. Very courteous and attention to detail was excellent. Was very impressed with there work ethic, attention to detail, and the quality of equipment and tools they had for the job.I will definitely refer Cove Generators and this crew to friends needing whole house generators.Extremely Satisfied Customer

Review 54 (2021-10-27 - Rating: 5)
Cove Generators has been a high watermark from my first encounter with them, at a local home show, from the sales rep/power needs evaluation, installation of my generator, to post sales follow up. A minor issue arose a week after installation (on a Saturday). I called the service number and an actual human answered the phone! A technician responded in a timely manner and corrected the “ problem”. About an hour later the owner of Cove called to follow up on the situation. That totally convinced me that l made the right decision contracting with Cove. I highly recommend them as the top choice in backup generator sales/installation and service.

Review 55 (2021-08-03 - Rating: 5)
We purchased a whole home Generac 24KW generator with automatic switches from Cove Generators.The install team of Dalton, John, and Cody did a great job and we now have our Generac generator installed. I was very impressed with their work ethic, knowledge, competence, and professionalism. I know that our situation was not the easiest install, but they did a fantastic job. We simulated an outage and everything worked as expected. Dalton walked me through what to expect the next time a utility power outage occurs, what to do if problems occur, and how the maintenance process works. I feel confident that it will work great the next time we have a real power outage. Please pass along my thanks for a job well done.And thanks to Milea for getting it scheduled in a timely fashion. All my interactions with her and the office staff was pleasant and professional.

Review 56 (2024-11-01 - Rating: 5)
John was very careful and helpful in explaining what he was doing. Work was done efficiently and quickly. Plus he was very pleasant to talk to.

Review 57 (2021-02-09 - Rating: 5)
Our experience with Cove Generators was outstanding. Jamie Phillips, our salesperson, worked with us from cradle to grave to ensure we had the correct size generator, assisted with siting the location of the unit, and exhibited a very high degree of professionalism and product knowledge. Most importantly, the installation crew were on-site at the scheduled time and date, were very professional, and left the work area as they found it. Trenching was required and they took care to roll the sod up and the soil that was excavated was put on covers so as to not disturb the surrounding area. Dave Boender, the owner of Cove Generators Sales & Service, was very responsive when we called about a gas odor near the new unit. Sam, the technician, was here about 45 minutes after our call. He did find a faulty seal, replaced it and was on his way within an hour and half including his travel time. Being a repeat GENERAC owner, I have no doubt about the unit, it speaks for itself. I now have no doubt about Cove Generators Sales & Service. This is a 5 star company hands down.

Review 58 (2024-10-16 - Rating: 5)
Timely, professional, and efficient. Very pleased with our service.

Review 59 (2021-08-19 - Rating: 5)
The guys a Cove Generators were friendly and helpful with the heart of a teacher. Showed up on time and ready to perform the installation. They were done much quicker than expected. If I ever need another generator Cove will be my first and only call.

Review 60 (2019-12-13 - Rating: 5)
We cant express how pleased we are with the professional experience with Cove Generator. The generator was first explained to us clearly when deciding which unit would best meet our needs. The installers were very friendly, experienced and explained everything along the way. They went above and beyond what was expected. We are very satisfied with the staff at Cove and the Generac generator.

Review 61 (2019-12-13 - Rating: 5)
I cant say enough about the three gentlemen that arrived on time this morning, worked all day in the rain, and ensured my place was left as it was before they arrived. The hard work and dedication to the job was outstanding, considering it rained and was only in the lower 40s. Their knowledge, patience and communication was second to none. I watched most their work, and Im here to tell you, they operated like a well tuned machine. Im impressed to say the least.......and want to thank them for a professional job all around. Two thumbs up!!!!

Review 62 (2022-11-22 - Rating: 5)
Purchased a 24kw residential whole house natural gas unit, installation went without any issues and looks like it has always been with the house. Cove Generators Sales & Services is trustworthy and is cost effective.

Review 63 (2019-12-09 - Rating: 5)
Cove Generators provided a 10 out of 10 customer experience during the purchase and installation of our Generac whole house backup generator system. We live in a rural part of Cumberland County and are at the end of the line for power restoration. We no longer have to worry about what to do with food, refrigerated pet meds or how we will sleep without a CPAP thanks to Cove. The planning was first rate and the generator was able to be placed exactly where my wife wanted it. The generator arrived a day before installation and the crew arrived right on time the following day. Highly professional, courteous and clearly experienced in the process they made a complex job look easy. I cant say enough about what a great team Cove sent they were awesome. The install went great, total area cleanup was performed and they gave very clear and easy to understand instruction on how the system operates. My wife and I could not be more happy with the entire experience and we give our highest recommendation to the folks at Cove they are the best by far.

Review 64 (2024-05-11 - Rating: 5)
Kevin was very professional and k8nd. Thorough in what was going to happen and needed. Would recommend to anyone. Thank you.

Review 65 (2021-08-03 - Rating: 5)
Cove Generator installed a generator for us. They arrived on time, were professional and quick. They also installed a whole house surge protector and while the crews were different, the professionalism and promptness were consistent! Highly recommend this company!

Review 66 (2022-02-02 - Rating: 5)
Installed a Generac residential standby generator, this is the best investment I could have made as a tornado came a month after my unit was installed and the power was out for 6 hours in my neighborhood but my system worked perfectly and kicked in the emergency power within seconds. I had power when most of my neighbors did not have any. I recommend Cove Generators Sales & Services, they are reputable and efficient with good customer service.

Review 67 (2020-12-11 - Rating: 5)
Unbelievable service. Sam stayed in contact with me through the whole process. Living in Atlanta and having a cabin in Reliance Tennessee,I never can tell what to expect.well I could tell from his first contact with me,with the yes sirs and politeness over the phone I knew I was in good hands with my Generator problems. Even though I am in the middle of the the woods and on the mountain top. he found his way and did a excellent job.looking forward to handing my Generator service over to COVE, ( SAM ) from here on out! one less thing to have to think about on my list!Thanks so much for your help !!!!!!

Review 68 (2021-10-20 - Rating: 5)
Cove did a complete installation, start to finish, of a propane fueled Whole House Generac Emergency Power system. The installation team was fast efficient, thoroughly knowledgeable and courteous. The system functions exactly as they said it would. They monitor it every week from remote and report to me on its readiness and functionality. The normal regular utility electric service has failed twice since Coves install and the Generac system has taken over on target, on time..not a glitch.. Incredibly pleased with the unit they provided, the install and the ongoing service..Highly recommended to anyone and everyone. George Hirner

Review 69 (2024-10-31 - Rating: 5)
Jason Carter was very professional and friendly. He did a great job and my generator is now running smoothly once again.

Review 70 (2024-10-15 - Rating: 5)
Kevin was very thoughoro and knowledgeable. He made sure we understood the process and took the time to answer all our questions

Review 71 (2022-04-13 - Rating: 5)
Cove generators technicians were outstanding. They did a great job on the installation of my generator. I would highly recommend this company to anyone.awesome job.

Review 72 (2024-08-06 - Rating: 5)
Excellent business. Two crews were sent to Park City, to install two generators and they did a phenomenal job. They were professional, friendly and explained everything clearly, despite the fact that it is 1000 degrees outside. If you are looking for a generator, look no further than Cove Generators Sales & Service.

Review 73 (2023-07-14 - Rating: 5)
Their service team is outstanding .. We had an electrical issue from a previous installer that would not come back to fix the issue .. Sam from Cove generator’s fixed it , and we now have reliable power ..Thank you .. A very happy customer ..

Review 74 (2024-10-23 - Rating: 5)
Gary was well versed in explaining product, installation, and ongoing services. Enjoyed the experience.

Review 75 (2024-10-11 - Rating: 5)
Kevin Young was very friendly, on time and very professional.

Review 76 (2022-02-04 - Rating: 5)
The installation crew was very good and efficient. They did a great job putting the generator in and it is very professionally done and looks great. Highly recommend them!

Review 77 (2024-10-23 - Rating: 5)
The service performed by Brad could not have been any better. 5 Stars for sure.The scheduling by Cove Generators was a mess with no one taking responsibility. I was scheduled for 8:30 AM but no service tech until around 11:00 AM.

Review 78 (2022-02-04 - Rating: 5)
Called to have a whole house generator installed. They showed up when they said they would. They did a professional job. Installers were professional, friendly and knowledgeable. Everyone from the sales person to the installers were very friendly.

Review 79 (2022-02-02 - Rating: 5)
It took us a while to get our Generac generator due to supply chain issues and a weather related setback. Cove did a wonderful job keeping us apprised of the process from start to finish and I would definitely use them again.

Review 80 (2024-10-28 - Rating: 5)
Jason has been here before! Great Tech very good at what he does and very personable!

Review 81 (2024-11-05 - Rating: 5)
Arrived early , told me what to expect and worked swiftly.

Review 82 (2023-06-01 - Rating: 5)
When I purchased my home I had a large generator that did not operate for at least 8 years ....I had the folks at Cove come out and to take a look at the generator....Sam the service manager responded and took a look ....he had that Generac up and running that day ...over the next couple weeks Sam updated some parts and did a complete maintenance and tuneup....Sam was a true professional who took the time to go over everything with me in detail ...He even took the time to send me a copy of the manual ...I highly recommend Cove Generators to get the job done ...

Review 83 (2021-07-27 - Rating: 5)
Great company to do business with! Generator was installed in a timely manner and they took care of permits and inspection. Employees were very professional and knowledgeable.

Review 84 (2024-10-14 - Rating: 5)
Very informative and cooperative. Thank you.

Review 85 (2023-07-27 - Rating: 5)
My generator was installed on the planned date. They came, installed and left. Other than the generator and electrical stuff, you wouldnt even know they were there.

Review 86 (2024-11-08 - Rating: 5)
All went well. Throughly explained.

Review 87 (2021-07-26 - Rating: 5)
Cove Generators is a very professional company and they performed an outstanding job of installing my General Generator. I am very satisfied!

Review 88 (2024-09-11 - Rating: 5)
Cove is top notch in their handling of your on-site problems. Both over the phone and in person.

Review 89 (2022-03-10 - Rating: 5)
Cove Generator installed a generator and transfer switch at my location. The installation crew did an excellent job thank you to Chris and the crew.

Review 90 (2019-05-01 - Rating: 5)
Cove Generators is owned and operated by skilled and trained professionals who will work diligently to provide you with excellant installation and service. Highly recommend!

Review 91 (2024-10-17 - Rating: 5)
Great experience with everyone at Cove Generators.

Review 92 (2024-10-21 - Rating: 5)
Friendly but most importantly; knowledgeable

Review 93 (2019-04-30 - Rating: 5)
I know Dave and Janet personally and they are great people.Very honest and will go out of their way to provide the best experience with Generac service and installation.

Review 94 (2024-10-22 - Rating: 5)
Your rep was very professional and helpful

Review 95 (2024-10-14 - Rating: 5)
Very professional, knowledgeable, and pleasant .

Review 96 (2022-10-29 - Rating: 5)
Great service, timing was awesome from the inspection to installation ..even followed up to make sure everything was working effectively. I would highly recommend them!

Review 97 (2023-05-19 - Rating: 5)
This company has some excellent employees. Dealt with Sam today on our 32kw generator for our new home. Walked me through everything to connect to internet and remove code. One of the best service experiences I can remember.Thanks again.Mike

Review 98 (2021-08-25 - Rating: 5)
The y done a wonderful job. Also took time to explain everything with the new system they very professional of putting in quality of work and panel and gentrac.

Review 99 (2022-02-06 - Rating: 5)
I was very pleased with the efficiency, timeliness, and Professional treatment Cove Generator Service provided during the installation of my home Generator.

Review 100 (2024-11-01 - Rating: 5)
Awesome Service Brad B.Hopefully you will get that Lunch.

Review 101 (2022-07-28 - Rating: 5)
Extremely knowledgeable/experienced in regards to whole house generator needs and installation. Office staff very polite, courteous and helpful.

Review 102 (2024-11-02 - Rating: 5)
Timely, knowledgeable, and willing and able to share that knowledge.

Review 103 (2019-09-05 - Rating: 5)
Wonderful experience. Dave, his wife Janet and his crew are extremely professional and friendly. If youre thinking about a generator this is the group that you want to deal with. We could not be any happier.

Review 104 (2024-10-24 - Rating: 5)
Very polite, professional and personable

Review 105 (2022-07-05 - Rating: 5)
Excellent Service and installation of a Generac Generator / very professional and on time. I would use them again because they are responsible and timely

Review 106 (2020-04-22 - Rating: 5)
We were tired of losing power and tried a portable generator but then decided that it did not power everything in the house. We worked with Jamie Phillips (sales) to purchase our 22K whole house generator with transfer switch. He was personable and a joy to work with. The install team was AMAZING! Very nice and professional. Quick, tity and was insistent that everything was perfect. They showed us how to work everything and set up our mobile phone monitoring. Installation was done quickly and they bent to work around OUR schedule. How often do you hear that these days? I cant wait for the next act of God so we can show off our new toy! Thanks to Dave and his amazing team for a all around great experience! HIGHLY RECOMMENDED!

Review 107 (2023-03-17 - Rating: 5)
Very happy with my generac generator from Cove Generator. Excellent installation and maintenance program.

Review 108 (2024-10-16 - Rating: 5)
Very friendly and knowledgable

Review 109 (2024-10-16 - Rating: 5)
Very professional and courteous

Review 110 (2024-11-04 - Rating: 5)
On time, informative and thorough

Review 111 (2024-10-25 - Rating: 5)
Great people. In a day when people fail to show up as promised, they excelled. If you are considering a generator for your home look nowhere else

Review 112 (2023-11-12 - Rating: 5)
I was happy with the full Cove experience. They were timely and had excellent communication from the sales call to the installation. Install crew was super friendly and professional despite needing to perform this job in the cold rain. I felt very confident in their ability and would recommend this company.

Review 113 (2024-06-11 - Rating: 5)
Nelson in customer service was a great help !!

Review 114 (2020-09-25 - Rating: 4)
Installed 22kw Generac in one day with Two techs.

Review 115 (2024-10-09 - Rating: 5)
Very polite and professional

Review 116 (2024-10-24 - Rating: 5)
Professional helpful and thorough

Review 117 (2023-03-09 - Rating: 5)
They installed and service my Generac generator and they are good!

Review 118 (2024-05-02 - Rating: 5)
Exceptional attention to detail and friendly service reps.

Review 119 (2021-10-07 - Rating: 5)
Made delivery here. What a beautiful property and such a kind owner. You guys are awesome 👌👏👍

Review 120 (2023-07-25 - Rating: 5)
We had requested multiple quotes when we contacted Generac and so glad we did because we ended up choosing Cove. The pricing was better, the installation and service have been stellar.

Review 121 (2023-10-12 - Rating: 5)
Great service and install was excellent

Review 122 (2024-05-13 - Rating: 5)
Great job very professional

Review 123 (2022-02-02 - Rating: 5)
Cove Generators installed a generator at my house and they did an excellent job!

Review 124 (2020-12-22 - Rating: 5)
Exceptional company! Dave and his installation crew completed a 22kw generator install on our multi-purpose government building.Dave was great to work with. Everyone on the installation crew were professional and highly skilled. The crew was very knowledgeable and explained everything thoroughly. The install was completed in one day and their work was beyond expectations. I highly recommend Cove Generators.

Review 125 (2021-02-01 - Rating: 5)
Cove Generators truly goes above and beyond in delivering quality service. Their estimate of the generator installation was superior in price and the design of the installation compared to other companies. My immediate impression upon seeing my Generac generator was that I had received fair value for the cost; the work was extremely tidy, durable, and professional-looking. The 3 installers were helpful, considerate, and thorough. When a problem arose near dusk on a very cold day, with a tricky diagnosis, they persevered until they discovered that a fuse in the furnace had blown; they waited for their boss to deliver a fuse. At this point, they could have said, That is not a problem with our service, and driven off; instead they waited on their boss to deliver the needed fuse (I was given spares, but they have not been needed). 2 weeks later I thought I smelled gas, and did not know if it were routine for a generator exercising weekly. I received a call back from the boss, who not only advised me but sent a worker to trouble-shoot any possible leak. All workers knew their trade and were wonderful personalities to deal with. I cannot speak too highly of them.

Review 126 (2024-10-22 - Rating: 5)
Great guys

Review 127 (2021-03-05 - Rating: 5)
Cove Generators installed my whole house generator over 2 years ago and has performed the annual maintenance inspections since. Dave and his staff are excellent. I had nothing but positive experiences since my first contact with Dave. He personally did the assessment for my home and recommended the size generator I needed. He did not try to up sale anything and fully explained the entire process so I would understand what I was getting. I have had no issues with the generator and it has performed flawlessly since being installed. Sam has performed the annual maintenances and is very thorough. I credit the professional install and maintenance for my generator never failing to immediately start and provide back up power during power outages.

Review 128 (2022-02-05 - Rating: 5)
Professional and courteous. The generator that was installed is a very high quality unit and we are very happy with the entire experience. Highly recommend Cove Generator Service!

Review 129 (2022-04-09 - Rating: 5)
Great install, very clean and neat installation.

Review 130 (2024-06-11 - Rating: 5)
Great job and Great Service

Review 131 (2024-10-21 - Rating: 5)
Very professional

Review 132 (2021-02-25 - Rating: 5)
Sam came to our home several times and did an excellent job! We all need people like him! Highly recommend Purchasing a generac generator from Cove Generators.

Review 133 (2021-07-07 - Rating: 4)
The technicians were on time, efficient and cleaned up after themselves. Need to see how the generator works before I can give them 5 stars, but everything appears to be good.

Review 134 (2021-07-31 - Rating: 5)
Professional installation of a Generac 24kw generator for my home. Excellent craftsmanship and highly trained teamz

Review 135 (2023-06-05 - Rating: 5)
Sam and the professional team at Cove Generators are the go-to folks for quality generator installation and service. If you have an issue they are right there on it. Thanks to the COVE team.