NH Generator Installers

Located in Concord, New Hampshire

Address: 30 Henniker St, Concord, NH 03301, United States

Phone: +1 603-856-7301

Rating: 4.4

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Comments

Review 1 (2024-08-23 - Rating: 5)
I had the most positive experience with a generator installer company that I just have to share. When I was searching for a reliable and professional generator installer, I came across this amazing company and I am so happy I did. After calling 7 different companies and facing disappointment with 4 of them, this company stood out as a beacon of hope.The owner, Bill, was incredibly knowledgeable and empathetic to my needs. Despite the challenges posed by my completely electric house and high electricity usage due to electric baseboard heating, he assured me that they could fulfill my requirements with the Kohler 26RCA model. This assurance and understanding from Bill really impressed me.When they started the job, they were absolutely fantastic. I didnt have to follow up with them at any point as they were always punctual and followed through on their promises. Their commitment and respect for my property did not go unnoticed. It truly was a great experience having them work on my property.The other good thing was that it was all one package for me, which made my life so much easier. They did all the work - permit, piping, trenching, cutting through the concrete slab, patchwork, coordinating with Eversource for removing HEAT SMART (Grand Father metering system), and converting two 200 amp services into one 400 amp service with a single 400 amp meter, town inspection, and clean-up after work.If youre looking for a generator installer, look no further than this company. You wont regret choosing them.

Review 2 (2024-12-12 - Rating: 5)
I had an excellent experience with this company! I needed assistance with a generator warranty, and they handled everything efficiently. Communication was clear and consistent throughout the process. The team was professional and always available to answer any questions. Greg, who serviced the generator, took the time to thoroughly explain the necessary repairs and completed the job flawlessly. I’m extremely satisfied with the service and highly recommend this company!

Review 3 (2024-12-09 - Rating: 5)
My generator was installed a about a year ago. From the purchase and installation process, through a more recent complicated service issue, I cannot say enough about Bill, Pete, the crew(s) and the office staff. All have gone above and beyond with exemplary customer service, delivered with courtesy and professionalism. Encountering a problem within a year of such a big investment was very worrisome. I have been so impressed and very grateful for the way this local business has treated me. I highly recommend NH Generator Installers

Review 4 (2024-09-23 - Rating: 5)
These guys are awesome. No surprises, great pricing and communication. They took care of all permitting and propane requirements. The crew they brought in was a well oiled machine and they made sure they cleaned everything up as they went. You couldnt ask for a better crew.

Review 5 (2024-07-02 - Rating: 5)
This is a great company! I bought a house 6 years ago that had a Kohler Generator installed by these guys. They call me every year to service it and this time I needed some repair and a new battery. Always nice and polite, do what they say, and their prices are always reasonable. I highly recommend this team!

Review 6 (2024-06-13 - Rating: 5)
Love these folks. First contacted them when our whole house generator hadnt run for a few years and another company wasnt able to get it running. Called New Hampshire generator and the owner answered the phone. After asking me two questions he knew the solution and sent a tech out that week. Adam, the technician, was awesome and had it up and running in less than 2 hours (on a brutally cold day). The owners diagnosis was dead on and Adam also found another problem that needed to be fixed. Since then, they have performed yearly maintenance on our generator and their technicians are always awesome and very helpful with any questions I have.While performing the work, Adam noted that the generator was too close to the building, and didnt meet code, and eventually would have to be moved for them to continue servicing it. This is in contrast to other generator service companies that wont touch your generator if it doesnt meet code. Their price to move it was very reasonable and they banged it out in a half day. More importantly, theyve never pressured us with sales tactics to buy a new one even though our generator is over 15 years old now.Note: Whoever performed the original installation, violated building code because the code has not changed since a number of years before it was installed.Prior to calling New Hampshire Generator, we had hired a big-name plumbing and heating company from Manchester that supposedly specialized in generators. The technician they sent out had no idea what he was doing and spent 4 hours on the phone with the manufacturer without performing any real work and when he was done he stated that the generator was dead and needed to be replaced. A few days later they reached out to me to give me an estimate for a new generator for $15,000 and sent me a bill for the full 4 hours. Needless to say, I was pretty ticked off.If you need your generator serviced or you need a new one installed, call these folks. You wont be disappointed.

Review 7 (2024-05-17 - Rating: 5)
Our 8-year old Generac whole-house backup generator had its annual PM performed this past Monday. Grayson was efficient and knowledgeable as a new employee. He recommended installing a new battery. Sure enough, when the original battery was removed it was swollen on one side. Nice catch!We have had 3 unplanned service calls over the years. None was an emergency. Adam showed up each time and took care of us promptly. Once we had a malfunctioning electronic circuit board. He cleverly reset a relay on the board by changing the power-up sequence DC/AC and it worked. We learned later a replacement board would have cost > $1000. It has not malfunctioned since.Our experience has overall been very positive with NH Generator Installers. I recommend supporting this small business.

Review 8 (2024-04-12 - Rating: 5)
Great generator installer company and good prices for service. They expertly, as well as conveniently perform my yearly 20 kW Kohler generator maintenance. Would highly recommend them.

Review 9 (2022-11-06 - Rating: 5)
We switched from Generator Connection to NH Gen Installer. They are great and very accommodating. We have now called them twice and (once you get someone to return your call), they are on time, knowledgeable and great to deal with! I have no problem using NH Generator Installer from now on!My only concern is the way they return calls. Every time we call, we have to leave a message and wait for a return call. We don;t know how long it will take, but they always do call back. I just wish theyd answer the phone the first time.But still, these guys are great!

Review 10 (2023-12-20 - Rating: 5)
I called Bill the owner at 6:00 am on Monday the pre-Christmas flood. It was obviously going to be a tumultuous day in this business since so many people had no power. There was a simple issue with my Kohler generator that was quickly squared away by Bill whereby restoring power to my family. This is a great company that answers their phones and takes care of their customers.Steve April, SAM Mechanical Services, LLC

Review 11 (2024-03-31 - Rating: 5)
Good pricing and great service on our generator install. Recommending this company to anyone thinking about a stand by generator. Staff all very efficient and helpful.

Review 12 (2023-03-29 - Rating: 5)
We live in Alton Bay, NH and had NH Generators install a Kohler whole house propane-powered generator because we were concerned about a local history of power outages when we were away and pipes freezing, etc. We dealt with Bill Herlicka who responded quickly to our home, performed an assessment of our needs and provided a very reasonable estimate. During the building process, our electrician installed an automatic Kohler generator switch which took into consideration all circuits including our well pump, air infuser to the new septic system and all household circuits. We chose NH Generators (NHG) because they were responsive, Bill Herlicka was professional and he answered all our questions and we developed confidence that they would do a good job. On the day of installation, they arrived as scheduled, brought along the new generator, wiring and accessories and everything needed to effect the installation. Bill and his electrician team acquired the required permits and neatly, efficiently and professionally installed our new generator in two days including a final inspection. The crew assigned were so professional, knowledgeable and friendly and we couldn’t have asked for a nicer job. They cleaned up after the install, tested it, fired it up and measured power adequacy to ensure it was working as intended. They also voluntarily got us a $500 manufacturers rebate, extended 10 year Kohler warranty and gave us some training how it works. They are a “one-stop” shop that provides maintenance and repairs (if ever needed) and have an on-call maintenance team certified by Kohler which is a comfort that they know what they are doing! In conclusion, we would give Bill Herlicka, their installation team and NHG 5 stars for a job well done 👍 and we wholly-heartedly recommend their services for generator installation as they instilled confidence and exuded professionalism and a offered a very competitive price. We wholly endorse their services and suggest that you consider using them as, in our opinion, you will come away very satisfied. Bravo for NHG and Bill Herlicka and their team for the way they do business! We would give 10 stars ⭐️ if we could! - Bill & Kathy W.

Review 13 (2023-03-25 - Rating: 5)
NH Generator did all the work that was required for the installation of my whole house generator including the required building permit, electrical work, Propane hookup and ground work. When there was a problem it was taken care of right away. I recommend this business without reservation.

Review 14 (2018-06-24 - Rating: 5)
Wow! From start to finish they were so professional and made all of this very easy. Every single person from the owners to the field staff to the office manager were very helpful and patient in answering all of my questions and scheduling appointments/work/inspections at my convenience. The work is top-notch and they have an excellent reputation that is well earned. And yes - my generator kicked on in a power outage last week and it was wonderful!! Money well spent - buy the best, youll only cry once.

Review 15 (2022-12-28 - Rating: 5)
Pete was out here within a day of me calling. He gave us some great information and wasnt just trying to sell us the highest dollar amount of work. Really appreciated his visit today and will be recommending this company.

Review 16 (2024-01-05 - Rating: 5)
I cant say enough good things about NH Generator Installers. They are very responsive, experienced, and their service is very reasonably priced!

Review 17 (2019-11-07 - Rating: 5)
Finally, a generator service company that 1. sends you an email confirming your appointment; 2. doesnt leave without doing any work if you forget to leave them a check; 3. shows up 15 minutes early instead of you having to chase them down and getting no return phone calls or giving you lame excuses why they dont show up. If you are looking for reliable, knowledgeable, competent service, youve found it with NH Generator Installers!

Review 18 (2023-04-07 - Rating: 5)
Outstanding service in installing our 20KW Kohler Standby Generator. Everything went exactly as planned and quoted. I highly recommend them.

Review 19 (2024-07-03 - Rating: 5)
These guys are amazing!Due to an issue beyond their control, after a year or so one of their 2 installations at my location simply failed.Furthermore, the manufacturer was unable to remedy the warranted product.NH Generator worked with the manufacturer to find a solution nonetheless - involving a completely new installation and removal of the old product with zero cost to me.Bottom line: these guys have a great sense of responsibility for the quality and effectiveness of their work.In my experience, companies like this are truly rare.I strongly recommend NH Generator!!

Review 20 (2022-12-28 - Rating: 5)
NH generator installers are the only place with cold weather kit we needed to ensure smooth startup before winter storm

Review 21 (2018-11-15 - Rating: 5)
We just finished working with this company to install backup generators at our home and my mothers the knowledge and professional of every individual we came into contact with was top notch they did everything including permitting and finished the install in a timely fashion even with the monsoon weather we have been having highly recommended thank you gentleman for a job well done !

Review 22 (2021-12-24 - Rating: 5)
I bought my generator and had it installed with no issues. I am very happy with their maintenance every year.

Review 23 (2019-05-25 - Rating: 5)
The hole crew did a great job they were friendly and very informative

Review 24 (2021-04-15 - Rating: 5)
Very pleasant to deal with.Brian is a very nice person.Easy to work with.

Review 25 (2021-07-11 - Rating: 5)
Professional people that provide top quality installations ate reasonable prices. I could not be happier with the results.