Live Free Heating & Cooling LLC
Located in Concord, New Hampshire
Address: 78 Regional Dr, Concord, NH 03301, United States
Phone: +1 603-270-9182
Rating: 5
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
Categories
- Electrician
- Air conditioning contractor
- Contractor
- Electrical installation service
- HVAC contractor
- Heating contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-13 - Rating: 5)
Live Free Heating was fabulous start to finish! They sent text messages to confirm appointments, provided the technicianās name as well as his picture prior to his arrival, and were able to service, replace parts and repair a 35year old unit in less than 2 days!Casey was outstanding. He was very knowledgeable and answered all of my questions. The cost seemed equitable and fair. I would definitely contact them again if their services were needed in the future! -
Review 2 (2024-06-10 - Rating: 5)
They did a fantastic job! Scheduling with them was fast and easy. Very nice, clean and courteous. They reviewed the remotes and unit maintenance with my husband. Plus, they got done ahead of schedule! We are so grateful for them! Highly recommend them. -
Review 3 (2024-06-26 - Rating: 5)
Working with Brady and Josh was fantastic. Both men are extremely professional and hard working. I have a 4 month old daughter and Brady was so incredibly respectful of her nap time and how loud they were going to be. Both Brady and Josh were easy to talk to and made it simple to understand how to use our new mini split system. I highly recommend Live Free Heating and Cooling if you are looking to get a HVAC system put in. Thank you again to Brady and Josh for your hard work! My husband and I are so happy with our new system! Its soooo nice being able to keep cool inside! -
Review 4 (2024-09-05 - Rating: 5)
I cannot say enough great things about the staff here. EVERYONE- and I mean EVERYONE- here is amazing. They took care of every aspect of my generator install ( from Rymes/Superior Plus to Eversource ) without me having to lift a finger or coordinate power / gas hook up or shut off. Everyone was on time, eager to help and polite. Multiple quotes and options were presented to me for ME to choose what was best for my needs with no pressure. I had brought up a concern with my meter box being outdated, and they fixed that and ran a new main line same day and saved me money by doing that also. Im sure they will be doing more work for me in the future and will see more great reviews !! 10/10! -
Review 5 (2024-10-31 - Rating: 5)
Just had a new boiler and indirect hot water heater installed. Brady and Josh were awesome. Super knowledgeable and professional. You can tell they truly care about their work as it shows. I highly recommended Live Free Heating & Cooling. I will definitely hire them again in the future. -
Review 6 (2024-09-20 - Rating: 5)
I recently had the pleasure of working with Nick and his team from Live Free Heating, Cooling, and Electrical, and I couldnt be more satisfied with their work! From start to finish, Nick was communicative, punctual, and incredibly professional. He and his team showed up on time every day, kept us informed throughout the entire process, and completed the project with precision and attention to detail.Nickās expertise was evident in every aspect of the job, and his team worked efficiently to ensure everything was done right. Their commitment to quality and customer satisfaction truly sets them apart. I highly recommend Live Free Heating, Cooling, and Electrical for anyone looking for reliable, high-quality service. You wonāt be disappointed! -
Review 7 (2024-11-27 - Rating: 5)
Kyle and Josh were great. We had 2 propane direct vent heaters that another company said were not fixable and recommended installing a new different system a few years ago. They fixed these heaters in under an hour as well as fixed a thermostat issue on another device. Will be using Live Free Heating going forward ! -
Review 8 (2024-09-20 - Rating: 5)
Absolutely wonderful! From their quick responses, ability to fit us in, provide an estimate and then schedule the work, everything worked out perfectly and so quickly. Iām so pleased with the customer support, polite and knowledgeable technician, and quality of work. I will use Live Free Heating and Cooling again and would most definitely recommend them to anyone else. -
Review 9 (2024-05-21 - Rating: 5)
I was in need of updating my 20+ year old HVAC to a more efficient and cost effective solution.The process at Live Free Heating Cooling from start to finish went very smoothly. I had several quotes done by different companies. Live Free HC was very competitive in price. I chose them due to liking their proposed solution, and they are located very close geographically to my house.They replaced a 20+ year old gas furnace and AC unit with a more modern Gas furnace and Heat Pump Bosch system.The quote was well communicated. The details were worked out ahead of time. The crew that did the work was efficient and professional.I am writing this review after Sales/Installation. I will try to remember to do another review or update once I have had the system and it has run for a while. Also after I have dealt with Live Free Heating Cooling service. I dont expect any issues based on installation, I just cannot comment yet as I have only just now completed the installation.Currently I would recommend Live free Heating and Cooling based upon my experience with them. -
Review 10 (2024-10-10 - Rating: 5)
Scheduling was easy and friendly. The tech was running late and I was texted that he was running behind schedule. Casey was very helpful, friendly and professional. I would absolutely recommend Live Free to friends. He was also very thorough. It is a little more expensive, but you get a lot more for the money. Iāve never seen any tech tear down and clean my boiler that well. And, he discussed every step with me, and discussed possible maintenance choices as well. Will use Live Free again. -
Review 11 (2024-11-20 - Rating: 5)
Fantastic work! From the initial site visit and walkthrough with Jay to the installation with Brady & Josh. They were extremely professional and respectful of our home and went the extra mile for a clean install. Would highly recommend Live Free!! -
Review 12 (2025-01-06 - Rating: 5)
My go to for all of my properties. As a real estate investor, homeowner and Realtor, I deal with a lot of services providers when it comes to heating and cooling! Live Free Heating and Cooling is extremely professional, communicative and they work with integrity. -
Review 13 (2024-07-28 - Rating: 5)
Just had a 2-zone Custom Comfort mini split system installed by the folks at Live Free Heating & Cooling. Jay was very patient with me in quoting multiple options before I settled on Custom Comfort. Brady and his installation team were diligent, explained everything as they went along and also explained how to use the system in great detail upon completion. Everyone was very conscientious and I never felt pressured or rushed at any point along the process. We are very happy with our new mini splits and they look great. I would highly recommend Live Free Heating & Cooling for any of your HVAC needs. -
Review 14 (2024-08-16 - Rating: 5)
Jay first arrived to access the situation and give me an estimate. Two business days later Brady led the installation of a new condenser and two zone mini splits at my house. He was assisted by Stuart. We had first generation Sanyo mini splits (cooling only) for 20 years that was being replaced by a Mitsubishi second generation heating/ cooling system. He explained the order of work. Did the work efficiently. Clean up was perfection. When completed he walked me through details answering all of my questions. Even though I am quite familiar with operations, I learned some new āpearlsā from him. Bottom line: Engaging with Live Free Heating and Cooling was a new endeavor for me. I had researched under Mitsubishi installers. They are rated top notch among their peers and reviews were encouraging. Despite this I didnāt have enough information for a full opinion. Now I do. Iām happy to write this for them. Hands down, and largely because of Brady, this was the best service and interaction I have had with ANY service at my house in a good decade! Chris Burgess -
Review 15 (2024-10-10 - Rating: 5)
I had such a great experience with Live free heating. We woke up this morning without hot water and they were able to fit us in same day. Our technician, Casey, was such a professional. He diagnosed our problem almost immediately and was able to get us up and running shortly there after. He even fixed a separate issue that would have turned into a major problem down the road. He was very knowledgeable and answered all my questions with ease. I highly recommend Casey as well as Live Free Heating and will be using them for all future HVAC needs. -
Review 16 (2024-08-29 - Rating: 5)
Pete and his crew have been phenomenal. We had a tough situation with a prior contractor and they have stepped in to complete the work. Theyve been nothing short of fantastic when it comes to communication and also very realistic. I would highly recommend them to anybody looking to have HVAC work done. We still may have more to do, but I feel confident that these guys can finish it. -
Review 17 (2024-07-10 - Rating: 5)
I and my Family were Impressed by the respect and above and beyond skills and dedication they had for our home Including Necko our 130 lb.Akita ! My 50 years as tradesman,Army Combat Engeneer, Master pipefitter& pipe welder and multiple certification,s. Makes my testimony that you will never be unhappy with the products and Craftsmanship of the Installation and seamless operation of the entire Crew !THANKS LIVE FREE š š! -
Review 18 (2024-11-25 - Rating: 5)
If I could give Live Free HVAC 10 stars I would. From Jay, our initial contact, to Tyler and the rest of the crew, everything was installed relatively quickly and efficiently. Above all, everyone was extremely friendly and helpful. Not to mention that our mini-split system works beautifully. I highly recommend this company for your HVAC needs. -
Review 19 (2021-03-25 - Rating: 5)
From the meeting with Peter for the estimate, Live Free has been outstanding and easy to work with. Every question that I had was answered quickly and accurately. Crew foreman Tyler came and met with me to explain each step of the process to have the two head Mitsubishi mini-split system installed. On the date of the install, Tyler and his crew of two arrived on time. Their work was done very cleanly and the crew was very friendly and accommodating. Seven hours later they were done, and not a bit of debris anywhere. Very professional group and I would highly recommend them to anyone for their heating or cooling needs.Kyle from Live Free came today to check the two units and the exterior unit. He did a thorough inspection and said both units were operating fine. Very professional and easy to talk with. Thank you !! -
Review 20 (2024-12-31 - Rating: 5)
Always been very responsive to appointment requests. The crew changes very little and billing and estimates are easily obtained. Great small business to support. -
Review 21 (2024-08-08 - Rating: 5)
It is with pleasure that I write a review for Live Free Heating Cooling Electric LLC. Yesterday, Brady Arsenault and his crew, Josh & Stuart, came to my home to install a Mitsubishi mini split system. They were professional, patient, knowledgeable, respectful, & kind. Upon arrival (on time), Brady explained his plan for equipment placement. They completed the job in about 6 hours, as predicted, and left a clean worksite. Great care was given to the aesthetics of equipment installed. I appreciated the time that Brady spent showing me how the system functioned and answering all my questions.I also want to give a shout-out to Jay Lawrence who sold me on Live Free and the mini split system. He, too, was professional, knowledgeable, & kind.My experience with Live Free was positive in every respect. I highly recommend them. -
Review 22 (2024-08-29 - Rating: 5)
We just moved to Dover, NH and needed mini splits installed. We decided to go with Live Free after looking at the reviews. We definitely made the right decision. The entire process went so smooth and fast. Thank you so much for your professionalism and kindnessšššš -
Review 23 (2024-06-26 - Rating: 5)
Had my splits serviced by Live Free and found a mouse living in one and evidence of mice in the other (outside units). Had a pest control company come out and mice proof them. Upon doing so the one compressor was punctured and the unit needed to be replaced. Live Free ordered and installed the new unit, a brand they donāt deal with. I was extremely grateful for Live Free for going out of their way to help me out. Kyle, the service technician, was great. Highly recommend. -
Review 24 (2024-09-01 - Rating: 5)
I left a message on Sunday evening, got a call back Monday morning, a technician was there by noon. The very personable tech repaired my central AC in an hour. I was so pleased as two other companies told me it would be at least a week before someone could come. I would very much recommend Live Free Heating and Cooling. -
Review 25 (2024-09-12 - Rating: 5)
Live Free is our go-to company for our homes HVAC. We have never been disappointed with their service, and all their technicians are knowledgeable and friendly, which is so important. Brady and his team were amazing during the installation of our new HVAC. We couldnt be more pleased. -
Review 26 (2024-06-27 - Rating: 5)
Right from the beginning with Jay Lawrence is an amazing Sales Rep. He was straight forward and helped us along the way. Then came the crew to install .Sent texts for updates and informed us upon arrivals. Brady Arsenault ..what an asset to this company .. his crew Josh, Stewart amazing work and such professionalism. I would recommend this company to anyone. Outstanding with such clean work and mini splits are a life saver. Thank You 5 Star Business -
Review 27 (2024-09-10 - Rating: 5)
Called late afternoon...office was closed BUT I received a text and later a call from one of the owners later that evening.. They put us on the list for scheduling the next day. Jen called right at 8:00 a.m. and I had an appointment for a tech at 9:30. They arrived as promised. Gave us a quote while still on site. Scheduled for the next day for the replacement of a water tank. They arrived on time and finished early.Good experience, thank you! -
Review 28 (2024-09-20 - Rating: 5)
I was very happy with the service of my minisplit. Casey, the technician who came today, went above and beyond explaining the minutia if the system to me, getting me on the app, walking me through how everything works and advising me on options to heat other areas of my home. Id easily give this company a 5 out of 5. -
Review 29 (2024-12-02 - Rating: 5)
Casey was our tech for today to do our first cleaning on our furnace. Heās very friendly, informative about the job and the process of cleaning the furnace. He showed up on time so no waiting for him to come. When the job was finished he explained what was done and also asked me how I felt about our new system. I would highly recommend Live Free Heating & Cooling. -
Review 30 (2024-10-10 - Rating: 5)
After a number of contractors had come to make proposals, Live Free HVAC was like a fresh wind! Easy to communicate with, flexible and experienced to do a very professional job!I would not use anyone else! -
Review 31 (2024-06-03 - Rating: 5)
I cannot say enough good things about this company. They were friendly, fast, and efficient. The system install was extremely smooth and the technicians even stayed after to walk me through the entire system, answer my questions, and offer helpful tips with upkeep and maintenance. Everybody was very professional and very cool. I would highly recommend these folks to anybody looking for mini splits! -
Review 32 (2024-07-08 - Rating: 5)
Casey has been our tech since i moved to NH and he is by far the best tech i have ever had. Professional and knows his job and doesnt try and sell you on things you dont need. I would highly recommend Live Free Heating and cooling to everyone. -
Review 33 (2024-07-18 - Rating: 5)
July 14th our central air stopped working. We called the company who installed it (11 years ago) and we use regularly but, were told it wasnāt an emergency. A little discouraged but, we called several places for help as it was hot. The only company who could help that day was Live Free Heating Cooling Electric LLC. Kyle McFarland came out that afternoon at the anticipated arrival estimate. It wasnāt something that could be fixed that day. He ordered the part, promptly got us in the schedule for the repair, and fixed the day promised. The communication was excellent and the pricing was fair. We will definitely use Live Free again. Thank you! -
Review 34 (2024-11-20 - Rating: 5)
New furnace was put in today. Everyone from Kyle who did maintenance and told us we needed new furnace, to Jay who explained cost and helped us with financing as did Jen as well, and everyone who worked on installing the new furnace were wonderful. They were knowledgeable, efficient, helpful, and very personable every step of the way. Everything was done quickly and efficiently while answering all questions and reassuring us every step of the way. They left everything cleaned up and perfect. This is the second time we have used them for a major installation as well as doing yearly maintenance. We have always been highly satisfied and will continue to do business with them, and we will highly recommend them to anyone who needs heating and cooling help -
Review 35 (2024-06-24 - Rating: 5)
The team was professional feom beginning to end. After receiving a quote I had questions about my electric service and the company sent their electrician over. He spent over an hour carefully going through the house with me. This was a big reason we chose to go with them. The gentlemen who installed were very respectful and concerned for aesthetics on our behalf. Thank you so much for excellent service. -
Review 36 (2024-06-18 - Rating: 5)
Really great experience with these guys. Turned out my water heater went off due to a dumb mistake on my part. Easy fix so I was not charged for the labor at all. Plus the technician was courteous, informative, and let me know what to look out for in the future with my old equipment. Two thumbs up! -
Review 37 (2022-03-18 - Rating: 5)
Live Free installed the 1st of 4 mini splits in our home. Tyler and Brady were beyond professional & courteous.Would not use any other HVAC company in Concord! Integrity is a forgotten principle in business, but Live Free goes above and beyond. -
Review 38 (2024-07-07 - Rating: 5)
Live Free Heating and Cooling was very quick to respond to our initial request for info and followed up with a quick installation. Our old furnace was much heavier than expected so Live Free was able to get a third person to assist with removal and installation of the new furnace in one day. -
Review 39 (2024-09-13 - Rating: 5)
Kyle once again took good care of us at HamptonBeach house. Always shows up on time and explains what he is doing.Highly recommend Kyle and Live Free Heating & Cooling -
Review 40 (2024-09-03 - Rating: 5)
I have had Live Free Heating and Cooling service our gas boiler for years. They are always courteous and on time. I would recommend them to anyone looking to have their heating or cooling system serviced. -
Review 41 (2024-01-03 - Rating: 5)
Great experience from the whole team for our mini-split install! From the detailed estimate and competitive pricing, to the install everything went smoothly. We have an 1800s era home which required some skilled planning and installation activities - the guys were very accommodating and did a great job. The work inside and out was clean when done, they took the time to train us on the new systems and made sure we were ready for the winter. Top notch operation! -
Review 42 (2024-12-11 - Rating: 5)
Very professional, experienced, and communicated well. Im very happy that I chose this company and I would definitely recommend then and use them in the future. -
Review 43 (2024-11-27 - Rating: 5)
Kyle was great! Respectful and professional. Didnāt try to upsell and did an excellent job. Highly recommend -
Review 44 (2024-04-26 - Rating: 5)
The team at live free heating and cooling were friendly and came in ready to work and got the job done. With excellence within two days I had mini splits put into my ranch house.It would heat up in the summer no matter how many acās were running and was cold in the winter , I noticed a huge difference right away.They were also very clean with everything they did even entering the home ! I would recommend them to anyone and everyone looking for any heating and cooling projects needing to be done . Very satisfied costumer. -
Review 45 (2023-10-16 - Rating: 5)
We were very impressed with the crew who came to our home to install a mini-split and remove our old propane gas heater. They were polite, friendly, energetic and displayed a strong work ethic.. They not only did a good job, but also explained the operation of the new system. From start to finish, from estimate to installation, Live Free was efficient and professional. We highly recommend this HVAC company. -
Review 46 (2024-07-14 - Rating: 5)
Everyone was professional and was able to get the installation done in a timely manner. I am especially happy with the unit and how my downstairs feels. I would recommend them to any one who asks. -
Review 47 (2023-09-22 - Rating: 5)
We live in a house that had 2 dying furnaces. In the last few yrs, weve used Live Free for multiple repairs, maintenance visits, and new heat pump/furnace installs. They are the BEST. No need to look further. Besides getting a good product and quality install, we also get peace of mind knowing the job got done right the 1st time! They are professional, super knowledgeable, thorough, and really care about the quality of the work they do. -
Review 48 (2024-05-01 - Rating: 5)
My Central A/C Stopped working in the early Fall. Live Free scheduled me to have a look in the Spring. They were running early and gave me a heads up via text, excellent communication throughout. Casey the technician was polite, helpful, and wore boot covers while in my house.3 parts needed instead of what I feared would be a whole new Central A/C unit and my house is as cool as a cuke!If you need any Heating or Cooling services, this is the place to go. Ask for Jenn, shell set you up with an appointment in a jiffy and is super efficient. If I could give 6 stars, I would. -
Review 49 (2024-09-17 - Rating: 5)
Company is very timely with response and appointments. Their team offers expert advice and is always willing to help you troubleshoot an issue until you are satisfied with the resolution. -
Review 50 (2024-10-16 - Rating: 5)
They reached out to to remind me of my annual maintenance check up. Very much appreciated! This is a company you can count on! -
Review 51 (2024-04-18 - Rating: 5)
Brady and his crew did an install for me in a very professional, efficient manor. He knew the product well and was able to explain its operation clearly and effectively. Great team and great company! -
Review 52 (2024-12-11 - Rating: 5)
Great company, Techs are very Kyle was very knowledgeable and explain everything to me. -
Review 53 (2023-03-23 - Rating: 5)
Live Free Heating & Cooling recently completed installation of a Mitsubishi Heat Pump system with three head units at our home. We were very pleased with the work that they performed. Brady and Chris were entirely professional. They carefully explained the work, consulted with us on the best placement of the units and the running of connections. Upon completion of the installation they spent time to give a complete tutorial on how to use our new units. The work was completed on schedule. They were very respectful of our home and left it cleaner than they found it. We could not be more pleased. -
Review 54 (2023-11-18 - Rating: 5)
Class company with incredible service end to end. We had them replace our ancient oil burning furnace with a heat pump and propane backup furnace. Professional install, great communication, and the end results have been an awesome system for our old house. Highly recommended. -
Review 55 (2023-10-16 - Rating: 5)
We received a mailer from this company and decided to give a local company our business! Best decision we have made using a company for our annual gas furnace maintenance! Kyle the service tech was professional, arrived on time and very responsive to all our questions! Lucky for us we hired this great company because we found our 18 year old furnace had a problem with the heat exchanger. We made the next best decision when we hired them to replace our furnace! Chris and Brady were also as amazing as Kyle professional and responsive to our questions. They noticed immediately that our gas line was not grounded! 18 years and no one saw that! They immediately had an electrician come and ground it! The furnace was replaced with all new piping to and from the new furnace. Apparently our electrostatic air filter was not properly filtering debris as they showed us an inch thick build up on the fins of our furnace. Amazing care and workmanship. Kept us updated all throughout the day. A phone call after showed more extensive hidden damage to the old furnace! I cannot thank the entire staff for their exceptional service! -
Review 56 (2023-12-10 - Rating: 5)
Top notch, very happy with their work! The estimate from Jay was clear and detailed. They confirmed the install date, arrived on time and Brady and Chris did an excellent job. Explained what they were doing, cleaned up when they were done and explained operation of the new equipment. Highly recommend and would definitely use again. -
Review 57 (2024-11-07 - Rating: 5)
11-07-24Kyle MacFarland and Joshua Henriksen were excellent. I received a notification when they were enroute to my house. Both was very courteous, explained thoroughly what they were doing, and offered suggestions when they were appropriate. They listened to my concerns and answered all my questions. I have utilized the services of Live Free for several years now on both my heating and AC systems. I have always been completely satisfied and would certainly recommend them to friends and neighbors that might be searching for quality HVAC services. Keep up the good work.Bill R. -
Review 58 (2024-11-19 - Rating: 5)
Absolutely great company to work with. They come in service and clean our boiler every couple of years. Easy to schedule with and good prices. Casey is wonderful to work with Everytime he comes out. Not a single complaint. -
Review 59 (2023-02-20 - Rating: 5)
Peter/Tyler and crew came to the rescue when our furnace died mid-winter. We were on a tight timeline and they were willing to do whatever it took to get a quote going quickly. They managed to source everything that same day (working into the evening) and were on site the next morning at 8:30AM getting us running again. They communicated clearly and kept me in the loop through the work. I feel like I understand more about our heating system now and the quality of the work was top tier. I would highly recommend Live Free Heating & Cooling. -
Review 60 (2024-11-15 - Rating: 5)
Excellent service. Careful workmanship. Helpful advice on a new water heater. -
Review 61 (2021-12-17 - Rating: 5)
Best company I have ever hired. They installed ductless mini splits. Starting from the sales consultation Jay was very professional and gave me a quote the same day. He recommended the right system for the job and I went with them. The Technicians Chris and Brady just finished the install and I am blown away with how professional they were. They worked quick and the quality of work was fantastic. They kept me up to date with everything going on and always asked if I had any questions. After the install they talked me through the operation of the units. The owners of the company also checked in and I can tell each and every job means something to them. The company really cares and provides the best customer service I have ever received in any industry. I will be recommending them to anyone who needs anything heating and cooling in the future. Thank you Live free heating and cooling you guys are the best! -
Review 62 (2023-10-03 - Rating: 5)
The entire process, from the initial call to request an estimate to completion of installation, was commendable. Jay came to look at the space and sent us an estimate before he left the property. This was one of two estimates we obtained and it was the best fit for us. Installation was scheduled within two weeks. Brady and Chris arrived when scheduled, seamlessly installed the mini-split, explained how to use the system, and left the room and space outside as they found them. An added touch is the use of shoe covers when entering the home. We were impressed with the entire experience and would not hesitate to recommend Live Free. In fact we already have. -
Review 63 (2023-11-09 - Rating: 5)
The experience was good from the start. Letting us know when they were on the way, and the technician letting us know what he was going to do. Also, showed us what the potential issues where and what we needed to do to fix them with our propane heating system. I would recommend to friends and family. -
Review 64 (2024-05-01 - Rating: 5)
Casey arrived early, was pleasant. Very thorough in talking about annual, semi maintenance, air filters for the furnace, etc. Left an estimate of what should be done to hopefully keep the unit operating properly for another 10 years. This is the first maintenance on the air conditioner. -
Review 65 (2024-05-27 - Rating: 5)
Great work; AC repairs are pricey but you get quality work. I believe that the issues we had in our new home with improper mini-split installation from the previous owners have been completely fixed. -
Review 66 (2023-12-04 - Rating: 5)
First time using this business. I have never heard of this company before. Had a general service done to my oil furnace. Last year I had to replace the mother board to my furnace but used a different company. I also had an issue where the fan would continuously run and not shut off. Casey came by and did an amazing job!! He discovered that the wiring was wrong to the mother board and that another part was blown out. He told me replacement cost to that 1 part, I agreed and he got the job done. Furnace runs PERFECTLY now!! 11/10 would recommend this business to anybody. -
Review 67 (2023-10-08 - Rating: 5)
Scheduled an oil boiler service with the Live Free Heating & Cooling crew. They were very receptive of my work schedule and were very accommodating. I felt bad for the technician as it was a bit more work then was expect on a Friday afternoon. Kyle stayed late and went above and beyond my exceptions. I would recommend this company for any service needs! -
Review 68 (2024-05-05 - Rating: 5)
We are very happy with the service all their staff provide and Kyle has been here multiple times for anything we need. He is caring and takes the time to explain things and answer any questions. We know we can always reach someone and am pleased with their quick response. We totally recommend Live Free and many of our neighbors now use them! They also offer seasonal specials which are reasonable and appreciated. We have them check our furnace and AC unit annually. -
Review 69 (2023-08-09 - Rating: 5)
Canāt say enough good things about Live Free. Had them out to service my central air. Tech was courteous, thorough and helpful with recommending what preventative measures I could take to prolong replacement of the system. What impressed me most was at the end of the call the tech broke a piece of trim coming down out of the attic through a panel in my daughters closetā¦I would NEVER have noticed and if I eventually did would likely have blamed my kids. It speaks volumes that the tech brought it to my attention and said he already called the office and they would be sending someone out to repair it. That kind of integrity is hard to come by and speaks volumes about the owners and the kind of business they run. -
Review 70 (2023-03-08 - Rating: 5)
The team who installed my Mini Split system was wonderful. They were professional, worked with me to install the system where I preferred, and took the time to answer all my questions including teaching me how the system works. The actual work went quickly and while working the guys were very careful with my pets, including indoor cats, and completely cleaned up at the end of the day. I had a minor problem I noticed after the work was done and they came right back and promptly fixed it. I look forward to using the system this summer when itās warm and humid, but currently am enjoying cleaner indoor air. I highly recommend this company. -
Review 71 (2024-03-01 - Rating: 5)
Called for heating service and they were at my house the following morning first thing. Very good communication, fair pricing . The service technician was very respectful and knowledgeable. Will be using this service again in the future for sure. Thank you! -
Review 72 (2020-07-27 - Rating: 5)
My experience with Live Free, from estimate to the completion of installation was nothing short of fantastic.Jay came by to do the initial walk through with me and discuss what our options were for several mini split ductless units. He asked to have one of the co-owners, Tyler, follow up for further discussion about the design since we own a contemporary home and it can be a little trickier to come up with a solution. Jay did a great job providing us with timely estimates and our financing options. We were able to schedule the work for a week from after we agreed to the estimate. The price was right on par with another company we had come over, but Live Free offered several financing options which was a big factor in our decision to go with them.Tyler came to do the second walk through for engineering a solution for our home, and was extremely knowledgeable about the products he was offering. He patiently explained what he was thinking and answered all my questions about what his thought process was, and about how the technology works.The following week he returned with Mark and Brady to do the installation. The three of them worked non-stop with three kids and a barking dog in the house, whom they were incredibly friendly towards. They were able to get my system up and running just over a day, which was a really nice surprise.I could not recommend this company highly enough. Everyone was a pleasure to meet and work with, I got high value for the money I spent and Im sitting in a perfect 72ā house with 90ā weather. Thanks Tyler & company! -
Review 73 (2024-06-20 - Rating: 5)
Great company to work with, thank you for the installation. A+ service -
Review 74 (2024-03-21 - Rating: 4)
The cost for this service was a good deal higher than Id have expected. That said, Kyle did a fantastic job, as always. Hes exceptionally knowledgable, hard-working and personable. Thanks, Kyle! -
Review 75 (2024-10-09 - Rating: 5)
Casey did a great job servicing the furnace in our new home and explaining how it works. -
Review 76 (2021-12-11 - Rating: 5)
From quote to final install Live Free employees were professional, personable, organized and compassionate for their company and its customers. They did a wonderful job from the sales rep Peter explaining the process and system and customized the install through the install process with Brady, Chris, Tyler and Casey. A pleasure to work with all these gentleman. It was hard to believe the solid and perfect 5 star rating on line, but after working with them I know the ratings are correct. Would highly recommend. Great job and Thanks! -
Review 77 (2021-05-08 - Rating: 5)
After doing a google search and reading the reviews I decided to try Live Free Heating & Cooling for service to my central AC unit. I chose this business primarily to support local small businesses in the area. After communicating with the technician, Kyle who asked if he could come slightly early, I was already impressed. Once he arrived, I showed him the locations of all the equipment, he went right to work. He was extremely polite and professional, knowledgeable and clean, wearing a mask and slippers through the house. He did an excellent job in a reasonable time period. I was even more pleased to learn the cost of the service call, less than what I was expecting. Overall, I would highly recommend this company and Kyle to anyone who needs service to an Air Conditioning system...job well done! -
Review 78 (2023-12-23 - Rating: 5)
Holiday weekend and the furnace was acting up. Glad they were able to come out. Chase was able to diagnose the issue and work with warranty company and order the part. Friendly and professional, would recommend! -
Review 79 (2023-12-08 - Rating: 5)
These guys are great. Stayed in contact all through the process Very thoughtful, came on time even sent a message that they were when they were coming. Everything up and running less than two days. The project was somewhat complicated and sail through it. We would recommend them to anyone. -
Review 80 (2024-03-06 - Rating: 5)
I got a completely new heating system and couldnāt be more impressed with the quality of the parts, the craftsmanship, and the attention to detail. They finished the job fast and left the job site immaculate when they were done.After several years of annual maintenance the unit is still in amazing shape. Technicians arrive on time and provide quick reliable service. The owners are empathetic and very responsive. Any concerns my wife or I have had have always been addressed quickly. Thanks guys! -
Review 81 (2023-02-02 - Rating: 5)
This review is long overdue. My furnace died the weekend before thanksgiving 2022. I called several heating service companies and at no response. Through word of mouth I called live free and got an automated response to call back on Monday unless itās an emergency and you are a existing customer. Within 30 minutes I got a phone call from one of the owners asking what my situation was. I explain to him what it was and he said he would be more than willing to help. I again expressed that I knew it was a holiday in the weather at the time was not that bad so I could wait and he said absolutely not he did not want to wait till after the holidays he wanted things taken care of before the cold got worse. Within a few hours I had a professional quote in a day and time the following week which his employees would be out to replace my furnace and air conditioning unit which were both about 20 years old. This was on a Saturday and the service was scheduled for the following Tuesday. I have to say I did not expect to see anybody on Tuesday But promptly at 8 AM three gentleman showed up and started to work. It took two days to install the units and they were the most professional individuals I have dealt with in a long time. They left my basement cleaner than when itās they started. I cannot say enough about this company ā¦ā¦ The communication and professionalism they displayed you just donāt see any more. They were absolutely amazing from the initial contact with one of the owners to his workers to his office workers who were amazing with helping with financing. This company is a godsend!!!! I cannot say enough about this company they made a stressful A positive experienceā¦ Thank you so much and I will recommend you to anyone and everyone.Lisa -
Review 82 (2021-10-08 - Rating: 5)
The entire team of sales and installation were excellent. I got a very good quote with Jay to install a three zone mini- split system and set up the installation in a timely manner. Brady and Chris came to my house and sized up a tricky installation and worked everything out superbly. They were skilled, professional, courteous and a pleasure to work with. They made changes as needed to accommodate my concerns without any issues. Communication between Jay and myself was prompt. I highly recommend them for your project. -
Review 83 (2023-10-19 - Rating: 5)
We wanted heat pumps installed in the house. We got them!!! It was a challenge because there are so many rooms and visibility on all sides. The units were installed carefully and efficiently, and the lines were set up so they are not noticable. I love the staff people: knowledgeable and clear communicators. They really know what they are doing, and will make sure eveything is right for the placement in the house. -
Review 84 (2023-11-15 - Rating: 5)
Casey came to my home for a second opinion on my AC this summer. He literally fixed it within an hour when another company wanted to change out the entire system. Casey with Live Free Heating and Cooling is currently helping with my heating system and I have complete confidence in him.I highly recommend Live Free Heating Cooling and Electric.- Sue -
Review 85 (2023-10-17 - Rating: 5)
Our gas furnace was not working at all and we were able to get an appointment for the next day. You never realize how much you need your heat to work when it starts to get near freezing temperatures at night in October. The staff were very polite and professional. We definitely will call them again in the future! -
Review 86 (2021-05-12 - Rating: 5)
Live Free Heating and Cooling was absolutely amazing. It was extremely easy to book an appointment through the office. The price for service was what we feel it should be and fair. The rep that cam out was Kyle. Kyle was not only friendly and a really nice guy, but he took all the safety precautions one would hope for while we continue to experience the pandemic (mask and shoe coverings). Kyle took care of all our equipment perfectly for which we are truly grateful. I was recommended Live Free by our plumber who I truly trust. I am glad that we decided to give them a shot as going forward they will be the only company we call.Thank for making service easy and affordable!!!! -
Review 87 (2023-07-24 - Rating: 5)
Kyle was great to work with. He patiently explained everything, answered my questions and gave me options for repairing my air conditioning. He showed up on time and stayed until the job was done and done right. Between Kyle and Jenn Live Free has a winning team. -
Review 88 (2021-06-19 - Rating: 5)
Live free heating & cooling were outstanding right from the start. From the first meeting to go over the project and the options we had I could tell Live Free was going to be responsive, respectful, and extremely knowledgeable. They came out before install day and went over final plan in for where the condensation lines would run on the outside of the building in areas that would look great.The team came and the install was done in a day and a half, they were efficient, very clean, on time both days, and kept me informed on the progress. Absolutely 5 star service. The unit is hidden outside and the interior wall units are extremely quiet and barely noticeable in the rooms. The outside line were just about color matched to my siding rather then just throwing up white line hider/conduit which would have stood out.Attention to detail is evident with Live Free and I would highly recommend them for your heating/cooling needs. A+++ -
Review 89 (2024-10-09 - Rating: 5)
Communication was prompt, service was friendly and knowledgeable. Will definitely be using this company again! -
Review 90 (2022-04-26 - Rating: 5)
Excellent, clean, timely and professional install!My system needed a repair so I called Live Free and Kyle came out to assess the damage. He was very knowledgeable and courteous and showed me what had gone wrong in the system and where other components are most common to fail in the future, along with showing me the relative age of my current components (which were older than me). I had been on the fence about doing a new installation preemptively but he gave me insight to my current situation and that sealed the deal, without any of the hard sell tactics. Jay came by and gave me a competitive quote, which he was happy to later rework for me as I decided to go with an On-demand water heater and boiler; both of which turned out even better than expected. Before the install began they called me and walked me through exactly what work was going to be done on each day. Then they gave me summaries each day of what was accomplished and if there were any surprises (in this old house), always happy to answer questions, and finished exactly on time.Their whole team was amazing and efficient, and Casey even offered to help me by moving my washer and dryer to another area for another project I was doing - above and beyond. 11/10 -
Review 91 (2023-04-16 - Rating: 5)
We couldnt be happier with our new mini splits and heat pump water heater. We were extremely impressed with the quality of service, pride of work, knowledge, cleanliness, professionalism, and personable staff. We highly recommend Live Free Heating, Cooling Electric. -
Review 92 (2023-08-15 - Rating: 5)
The team at Live Free HC was able to give same day service to fix our AC condenser. We are always impressed with how great the communication is and how professional all the techs are Kyle MacFarland was able to diagnose and fix the problem within minutes. -
Review 93 (2022-05-27 - Rating: 5)
Live Free did an exceptional job installing two mini-splits. They were able to install them within a couple of weeks after I contacted them. Other HVAC companies that I contacted quoted at least a two month wait for installation. The job was completed in a day, just in time for a couple of 90 degree days. The installers were pleasant and polite and worked efficiently. They cleaned up after they were done. We are enjoying the cool air! -
Review 94 (2021-12-01 - Rating: 5)
These guys are very professional. The whole process from start to end was very efficient. I was impressed when they showed up to do the job with paper covers on their shoes to prevent from tracking dirt into my house. They are very knowledgeable about their trade, and they did a stellar job installing my heating/cooling units,. They pay attention to every detail for sure. After they were done, I was shown everything that was done and then I was educated about how to operate the complex remotes. Their quote/price was reasonable compared to others. Canāt recommend them highly enough (and I donāt say that very often). -
Review 95 (2021-06-01 - Rating: 5)
These people are amazing -- knowledgeable, professional, courteous, prompt, and honest. A year ago, we hired them to diagnose and repair problems we were having with a relatively new Mitsubishi mini-split unit purchased, installed, an repaired multiple times by the original installer. Live Free scheduled an appointment quickly, arrived as scheduled, took care of the problem, and the unit operated flawlessly. This year, we asked them to return because of a similar problem. Again, they came at the scheduled time, were very courteous, and they did the repair at no cost to us because they warranted their previous repair. Awesome. -
Review 96 (2023-06-17 - Rating: 5)
Live Free installed a difficult attic system in our older house and it works beautifully, quiet and efficiently . . Their workforce is courteous , neat and knowledgeable. And their follow up service is responsive. Great team! -
Review 97 (2020-02-06 - Rating: 5)
Live Free installed a Mitsubishi ductless system for us. This was the first large project my wife and I planned after we bought our home, so we were incredibly picky in what company we chose.We received quotes from three top HVAC companies. Live Free worked the hardest to earn our business and trust by far. They made the time to come back to our home to really nail down the specifics of the project and make sure we felt comfortable with everything.One thing we really appreciated was Jayās responsiveness. Each time I emailed or texted him he responded either right away or within the same day.Tyler (the co-owner) and his crew (Mark and Brady) did an incredible job on the actual installation. They spent so much time making sure everything was done to the highest quality. They were all extremely detail-oriented and we could tell they were really proud of their work.From reaching out, to following up after the installation, the team showed that they really care about providing a high value service and are not out to make an extra buck. They take their time, theyre professional, respectful, and are fun to work with.We truly appreciate the work they did and the relationship we built. Weāll be recommending Live Free to all of our friends and family. -
Review 98 (2024-04-24 - Rating: 5)
Anthony was prompt, knowledgeable and friendly and got all my electrical projects completed efficiently and answered all my questions. I am so happy with the service provided and will definitely be a return customer. Thank you so much! -
Review 99 (2022-07-27 - Rating: 5)
Our AC had been acting up and of course on an 100 degree day. Jen at Live free for us in at the end of the day Friday and Kyle came out and spent time diagnosing everything. He found low refrigerant and checked for leaks. It helps for a few days and then started stated acting again. He came back to go through everything and found a few more issues that possibly needed to involve duct repair companies. He recommended I give them a call for another opinion vs trying a few more solutions first. I really appreciated the respect of giving us that time to see if we needed another solution. I also appreciated the communication between the owner, office, and techs. The time windows were small as well so they showed when they said vs having me wait for a 3-4 hour window of arrival time. I would definitely use live free again. -
Review 100 (2019-12-18 - Rating: 5)
My 20 year old oil burning furnace kicked the bucket. It was crucial to get a replacement quickly, cost effectively and not knowing anything about new equipment, knowledgeably. Live Free Heating and Cooling Company was the only company quick to respond. They took the time to educate my Wife and I on our options. From there they handled everything from removing our old equipment to installing a new system. Every person who walked in my door was professional and I felt at ease with them in our home. Today we have a reliable cost efficient system that I dont have to worry about. Tyler kept us informed on everything they were doing, kept on schedule and completed the job quickly and with no mess. I would highly recommend Live Free Heating & Cooling Company. -
Review 101 (2022-08-23 - Rating: 5)
I was very impressed with the service and professionalism of everyone I dealt with at Live Free Heating and Cooling. They installed a ductless mini-split system on time and with communication every step of the way. The installers were friendly, knowledgeable, and did careful high quality work. I would recommend them highly to anyone! -
Review 102 (2023-10-06 - Rating: 5)
Live free did an amazing job with my furnace installation. They were professional, on time and great communicators I couldnāt be happier with their work. Very satisfied customer. -
Review 103 (2019-01-01 - Rating: 5)
We hired this company after they came out for emergency service on our very old furnace. Peter was able to make it out to us as new customers within a few hours and charged half of what a different company we had been working with charged, who also couldnt make it until much later. The service they provided made us feel comfortable working with them for the furnace and hot water heater replacement, and installation of a new heat pump system. Tyler and Jay were very responsive to all our questions during the process and were able to get to the job starting the day after Christmas. The entire crew was respectful, knowledgeable and professional. We barely noticed we were having work done on the house and were very friendly to our dogs! I highly recommend this company, they go above and beyond what we would have expected. They gave us back our heat so quickly while a different company was content letting us freeze. We will definitely continue working with them in the future, and are very happy with our new systems! -
Review 104 (2024-06-19 - Rating: 5)
Today our Mitsubishi units stopped working. In the midst of this heatwave, we were impressed to have a same day response. Casey got our units up and running. They will return next week to address the leak. -
Review 105 (2021-10-13 - Rating: 5)
On a scale of 1to 10, Iād give Live Free Heating & Cooling an 11! The process began with the initial estimate from Jay, who took the time to assess our system needs and spec out the best combination of equipment, rather than providing a simpler, ācookie cutterā solution. The installer team, Tyler, Brady and Chris were truly awesome in every respect. Ours was a particularly difficult installation and they did an incredible job! It was clear that they are dedicated, skilled professionals who are determined to get the job done correctly, not just get it done. I highly recommend Live Free Heating & Cooling without hesitation! -
Review 106 (2020-08-25 - Rating: 5)
Live Free installed a brand new propane boiler heating system in our home a few months ago. From the beginning they were professional, pleasant, and responsive. They came out and talked to us about our options, cost, and so on and sent a detailed estimate. They were great about communicating and scheduling and the work was done the right way the first time and on-time. Weve been very happy with our new system. I would definitely recommend them. -
Review 107 (2021-07-07 - Rating: 5)
Worked with live free heating and cooling for heat pump/ductless AC installation in an older home. They were incredibly responsive and got us in for an install the next week (granted this was during the winter so they may have been less busy). They have us a great recommendation on a system a answered all the questions we had for them, as well as shared the tips and tricks they use in their own homes. They were incredibly professional during their installation and left our home cleaner than they found it.Now that we have put it to the test through some warmer weather I can definitely say it was worth the investment! -
Review 108 (2024-05-21 - Rating: 5)
Everyone was top notch from the office who scheduled tge service to the technician that performed the service. As well as the text messages and emails reminders which tells me this is a modern company with all of the current tools for todays world. -
Review 109 (2024-04-18 - Rating: 5)
Kyle came to do an annual cleaning. He was super professional and personable. Left the house just as clean as he found it. Highly recommend! -
Review 110 (2023-01-29 - Rating: 5)
Everyone from the office to the employees to the owner has gone above and beyond to help us through the process of dealing with an inoperative heating system and arranging for the new install. (Including recommendations for mandatory asbestos abatement!) We are brand new customers, mind you, and they have all gone to great lengths to help us every step of the way. We cannot recommend them enough! -
Review 111 (2023-04-13 - Rating: 5)
Yesterday was the first really warm day of spring. Turned on central A/C and nothing happened! Called Live Free this morning. Ive used them before and was beyond satisfied. To my amazement, the scheduler said they had someone free this very afternoon who would come at 2:30. At 1:45 the scheduler called me and said the original person was tied up but that she would send a different person. Casey arrived right on time. Asked a bunch of questions about the system and then went into diagnostic mode. Took him a while to figure out what had happened. Problem was not with unit, nor my thermostat. It was actually outside the house. Mice had chewed through the wires connecting the outside condenser with everything else. Casey replaced the wiring and a capacitor and washed out my condenser to boot (the last at no charge). The price was extremely fair and I was impressed by the amount of digging he was willing to do to figure out what was really going on. If I could give 10 stars to this company, I would. Got same kind of first rate service with things done right all around the last two times also. On top of everything else, they support NH Public Radio (thanks!). Bravo! -
Review 112 (2020-08-24 - Rating: 5)
Our experience with Live Free was exceptional from the start. Wed had enough of the heat this summer with just a bedroom window unit AC, and investigated a ductless mini-split cooling system. From initial contact with a prompt, professional and polite (live!) person on the phone, to Jay the salesman who consulted with us and provided estimates of our options, Tyler who oversaw the installation, and the crew Mark and Brady-- all were so personable, efficient, responsive and respectful of us and our home. They wore shoe coverings for the inside work, and cleaned their work areas thoroughly. And being at elevated risk for Covid-19 we appreciated their precautions in wearing face coverings when appropriate. We received a follow up e-mail from Jay within hours after the crew left on the installation day. In a little more than 2 weeks after my initial phone call, we are cool and comfortable throughout the house, and confident that the product will serve us well. It is truly a pleasure to do business with a company and individuals of such quality and competence. -
Review 113 (2022-11-17 - Rating: 5)
Incredible response to text messages after hours! Able to schedule service for the next day. Kyle looked over the system, diagnosed some issues and I had a detailed estimate shortly after. He thoroughly explained his recommendations and completed the work promptly. Highly recommend this company! -
Review 114 (2024-04-29 - Rating: 5)
The guys installed a 5-zone mini split system in our 2-story home in Concord. They carefully scoped out the project before starting the install. Once started, the work was completed promptly in an organized fashion. All units were neatly hung and line sets were well thought out, plumb and straight with proper hangers and fasteners. This was a first-rate job and I am pleased with the result. -
Review 115 (2019-02-06 - Rating: 5)
Tyler and his staff were great from first consult through final day of installation. We just replaced a 32 year old oil furnace with a new one, added additional baseboards to an existing zone, installed a new hot water stove and thermostats. Everything was done very clean, could hardly tell they were there! Would happily recommend them for sales, service and/or installation. Great group. -
Review 116 (2022-06-11 - Rating: 5)
I honestly cannot say enough good things about live free heating and cooling. They came recommended to us from many people we know. We did not seek out any other quotes for install of mitsubishi split ac/heating systems. Full disclosure, the beginning stages of our install had some snags and we were not 100% happy. The condenser was not going to be located where we originally planned and lots of the piping for the unit was going to be exposed and at a high traffic spot in our house that we look at every day. (This was not the original install teamās fault. They were extremely professional and quick with their work.)When I expressed to Pete that this did not meet my expectations, he immediately brainstormed ways to make it right. Peteās brother Tyler then worked tirelessly to find a route in the basement of our mid century house so the condenser could be located where we originally planned. The final product is exactly what we envisioned and we are so so happy. Live Free did exactly what a company should do when a customer expresses disappointment ā- they acted quickly to correct the problem and at the end of it, over delivered. Do not look anywhere else. This is the company you need for your heating and cooling needs. -
Review 117 (2021-06-22 - Rating: 5)
You cannot go wrong using this company. Very professional, on time, reminder texts and emails, courteous, clean, organized, excellent install. We had quotes for mini splits and central air - which we opted for as we already have the duct work. They were able to order a special coil for our system and the install took the morning and weāre now in a much cooler home thanks to them. -
Review 118 (2019-09-03 - Rating: 5)
Nashua: From the competent estimate assessment, to great-looking creative solutions to our homeās particulars, these guys did an affordable, top quality job, in a timely manner, installing our hot water, and central air and heating (gas) systems.They not only volunteered money-saving solutions, they also improved upon my own plans, to get everything into a complicated structure, and made it look great. I expected a bit of a mess, butāas my wife will happily attestāthey left the work areas cleaner than they found them, every day. Real can-do dudes from the old era of New Hampshire quality workmanship. If you are considering these guys, come on by and look at what they did for me (ask Pete, the owner, to call me). I had numerous estimates done, and watched the thoroughness of each companyās guy who did them, too.I should add that I was concerned hiring a company up in Concord. Seemed like a long way to drive for just my job. Turns out the Live Free team showed up every day either right on time, or showed up slightly early.I cannot say enough about the levels of confidence we developed in the Live Free team as we followed the whole project, eyes on, from start to finish. Respectfully,Jay CookNASHUA, NH -
Review 119 (2019-03-02 - Rating: 5)
I just had Live Free put a brand new heating/cooling system in a building in Concord. The company was very professional from the start. Detailed estimating, Clean & thorough installation, excellent timing and delivery as well as follow up inspections and final fit. I would definitely use this company again and recommend that you consider them as well. Itās encouraging to see a company operating with integrity these days-Great team effort!-Gregg H -
Review 120 (2021-11-15 - Rating: 5)
Everyone we have interacted with at Live Free has been professional, intelligent, and very kind/easy to talk with and ask questions. We had a hybrid heat/ac system installed with ductwork upstairs and a ductless mini-split downstairs, and everything from install to service visits for tweaks/questions was done quickly, on-time, and with a focus in high quality work. Now that we have used both heat and ac I can say that the recommendations made and work done meet all expectations, and the price was very fair. Highly recommend Live Free Heating and Cooling to anyone! -
Review 121 (2022-07-24 - Rating: 5)
Cant say enough good things about these folks, they easily lived up to the 5.0 score. Highly recommend calling them up for any HVAC needs!We needed a lot of work done. Our boiler was on its last legs (it died over the winter and Live Free came out day-of to help us out) and we wanted a new ductless system. Jay and Tyler worked with us to figure out exactly what we needed and came in well under any other quote we received.They were able to get us into the schedule quickly, showed up on time, and their work was clean and efficient. After the install they walked us through each system in detail and made it clear we could call in if we had any additional questions or issues.Were about three months post install with absolutely no issues. Once again, highly recommend them if you need any HVAC work āĀ youll be in excellent hands. -
Review 122 (2022-07-07 - Rating: 5)
Brady and Chris were amazing. They took the time to address all of my questions, they were punctual and made sure to keep a tidy work area.I had them install a new heating system as well as a new central ac unit. It took them less than 2 days to get everything installed and working perfectly!I will definitely be reaching out to them in the future with any of my hvac concerns! -
Review 123 (2020-04-17 - Rating: 5)
We are so pleased with the work done and especially the young men doing the installation. Not only where they very professional but also very polite and courteous. In our opinion they went the extra mile by helping to remove our window ac units.The preliminary with Jay (sales) was also a very good experience in that he was patient to answer all our questions and helped make the process relaxed and thorough.Lastly, Brian and Mark (electrician) also did a great job and even helped with a couple extra projects. Tremendous Company to have worked with and know we appreciate all youve done. -
Review 124 (2021-09-16 - Rating: 5)
We had Live Free Heating & Cooling install central AC in our home during the summer of 2021. They installed a Mitsubishi mini split for our main floor along with a ducted system for our 2nd floor and the condenser outside to run both systems. The were professional, knowledgeable, friendly, and responsive throughout the whole process. Definitely one of the best contractors weve ever had working in our house and I would absolutely recommend them to anyone. -
Review 125 (2020-05-13 - Rating: 5)
The team that installed our ductless Mitsubishi units were extremely knowledgeable, clean, and friendly. They were efficient and extremely thorough. My wife and I were very pleased with the outcome. The units look great and the outside of our house looks sharp looking. We would not hesitate to recommend their services. -
Review 126 (2019-12-30 - Rating: 5)
I found Live Free Heating & Cooling was recommended by both Angies list and Home Advisor as a top recommendation, and they werent wrong!Live free came out to do an estimate to add baseboard heating to an addition on my home, and a few other projects I want to do in the next year. The initial estimate was done by Jay, who was a pleasure to deal with. There was no pressure to do more than I needed or wanted, but educated me on my options which as a new home owner I appreciated! On the day of install, two employees showed up (on time), were friendly and polite. While they seemed to work fast and efficiently, they didnt seem rushed to just finished the job, they took the time to make sure the job was done and done well and to clean up after themselves. All in all, I highly recommend LFH&C, I will certainly be using them again for future home projects. -
Review 127 (2020-05-26 - Rating: 5)
I recently bought a home in Concord and initially contacted Live Free Heating and Cooling to check my heating system due to excessively high bills. With nothing glaring in terms of functioning, Peter went above and beyond, from contacting the manufacturer to ensure the system was set up appropriately, to helping me troubleshoot other non related possibilitiesĀ that could be causing my issue.Most recently I hired Live Free to install Mitsubishi Ductless Mini Splits. From the initial meeting and consult with Jay, to the install with Tyler Brady and Mark, the process was seamless. They were punctual, knowledgeable, polite, professional and friendly. They informed me of every step of the process before efficiently installing the system in less than a day and a half, while leaving no mess behind. Highly recommend! -
Review 128 (2024-06-19 - Rating: 5)
Prompt, courteous service that went beyond expectation. They went out of their way to repair my system (installed badly by someone else) before the heatwave. -
Review 129 (2021-06-04 - Rating: 5)
We had an excellent experience with Live Free Heating & Cooling when they installed our new central air system. Jay visited on May 7th and gave us a quote the very next day. The install was on May 28th, only 3 weeks later!!! Brady did the install and with Peter assisting in the final stages. They were both very pleasant to talk to and professional in their work. We are very happy with the results! -
Review 130 (2020-10-02 - Rating: 5)
This was our second Live Free experience and we couldnt be happier. They arrived right on time, and were finished in one day. Not a trace of a mess left behind and they took the time to fully explain the work that was done. They were polite, attentive, unobtrusive and thorough. Couldnt ask for better service. Peter handled all the pre-work details including financing easily and efficiently. I would recommend Live Free with no hesitation whatsoever. SHOP LOCAL!! -
Review 131 (2021-11-04 - Rating: 5)
This company is awesome! Super responsive, super on time and Kyle was knowledgeable and very polite. They stuck to their estimate like glue and have a very good text notification system.This company was recommended by a friend of mine, and I am so glad he did, because there is a sea of companyās that can do this service and it can be really overwhelming to choose.Let me be your friend and recommend this company to you. -
Review 132 (2022-10-12 - Rating: 5)
Just had our seasonal inspection done. Technician was on time and good communication as always. Company is growing and adding new employees and its great to see that Peter is overseeing and in constant contact to make sure the quality of service is still maintained. Im a happy customer 4 years and counting. -
Review 133 (2022-11-01 - Rating: 5)
Great company to work with. Technicians Kyle and Tim were prompt, courteous and very efficient in performing annual check-up/maintenance of our gas-fired steam boiler. Highly recommended! -
Review 134 (2019-07-26 - Rating: 5)
These guys were great. We had a few bids for a mini split install and were bordering on being overwhelmed by the wide range in prices and system design ideas. While Live Free H+C was not the low bidder, we feel they were the best value for the services offered. Pricing was right in the ballpark their system design was spot on for our needs. They worked with us on a few alternate configurations as well and helped us settle on a good match in design for the house Everyone on staff was courteous, responsive, and prompt. -
Review 135 (2021-05-16 - Rating: 5)
Repaired a faulty part on our 30+ year furnace that clearly needed a complete overhaul. Recommended we replace the entire HVAC system and gave us credits for the past service, military discount and more! They were all incredibly professional and friendly. Kept us informed every step of the way. Could not be happier with their service and work. 10/10 would recommend to anyone. -
Review 136 (2021-10-27 - Rating: 5)
I found this company through a Google search. After reading their reviews snd speaking to Jay Lawrence, their sales rep, I was positive that I wanted them to come in and give me an estimate. I then found out that they are a Diamond dealer with Mitsubishi and that I would receive an extended warranty if they did the installation. I still got 3 other estimates and still determined that Live Free was the company for me. I am so happy that I choose them. Their work was professional, extremely neat, and very timely. I have been using the system for a week now snd absolutely love the heat I am getting from these units. I would highly recommend them! The installers were so professional snd walked me through the ins snd outs of the operation. I cannot say enough good things about this company, the people I worked with and the units that were installed. I give them a 5 star rating!!!! -
Review 137 (2023-03-26 - Rating: 5)
Called on a Sunday for No Heat. Received a call from Kyle within 5 minutes and he was on site within 2 hrs. Did a thorough job in diagnosing the problem and had me up and running in no time. Very professional, courteous and knowledgeable. I was not a customer at the time but I sure am now! -
Review 138 (2024-09-23 - Rating: 5)
I couldnāt be happier with Live Free Heating and Cooling. Every individual that Iāve had contact with is top notch including the person who answers the phone to take your order to the technician who does the work on your system. Kyle is a true professional and did a exceptional job of cleaning my mini spits and heat pump. If youāre looking to get a new system or have your current system maintained, please contact the free heating and cooling first. I highly recommend them. -
Review 139 (2019-06-26 - Rating: 5)
The whole experience of working with the folks at Live Free Heating & Cooling was easy. They were very responsive throughout the process of giving an estimate on installing ductless ac to actually doing the work. We never felt any pressure, all questions were answered and they did the work in a very timely manner in a very professional manner. We would highly recommend them. -
Review 140 (2022-10-05 - Rating: 5)
I am so glad I found this company for my heating system needs. They were professional from beginning to end. We had Kyle to perform an oil burner service for our boiler and he was on-time, thorough and very personable and knowledgeable. I will be recommending them to others and will continue to use their company in the future. Thank you! -
Review 141 (2024-08-28 - Rating: 5)
Brady and Joshua were great! -
Review 142 (2022-12-20 - Rating: 5)
They responded within days of our request for service. the work was done accurately and quickly. the price was also very reasonable. would recommend them to anyone in need of a chimney liner installation -
Review 143 (2020-05-28 - Rating: 5)
Great communications, prompt arrival for assessment & quoting job, also for system installation. Very professional, courteous and knowledgeable. Respectful to us & our home & covid-19 with masks & social distancing. Asked questions when necessary. Explained everything after installation and assured us they were only a phone call away if we had any questions and if necessary would come back to our home to help. The system is so quiet. Love the idea it provides cooling for our home but also heating in Spring and Fall and can be kicked on for some quick Winter heat boosts. I have looked at these before and feel the cost was quite reasonable in that whole retrospect. Thank you, Jay, Mark, Brady, Tyler & Peter -
Review 144 (2022-08-24 - Rating: 5)
All the guys were great that worked on changing my old oil fed cast iron boiler to new combo propane Ideal boiler. The work was very professionally done, and well worth the investment. I am looking forward to having Live Free Heating & Cooling come back and put in some Split Ductless Cooling Units. -
Review 145 (2021-10-27 - Rating: 5)
Between Pete checking in at the beginning of the week to confirm my appointment and Kyle, the service technician who showed up, I cant say enough good things about this company. This was a new home and system for me. Kyle took his time and explained everything to me. He checked the entire system very thoroughly. He is patient, friendly, and overall, just an absolute pleasure to deal with. Ill be purchasing a contract that will cover each of the units on my HVAC system. -
Review 146 (2020-09-24 - Rating: 5)
Live Free is a gem of a local company. After working with Peter, I can see why their customers only have great things to say. From first contact by email, to consultation in my home, to the quote and the day of my scheduled job, l felt very informed and comfortable with the work to be completed. I never felt pressured or that I was recommended anything unnecessary. Peter is experienced and knowledgeable, personable, and you can tell he takes great pride in his profession and workmanship. He showed up on time and performed multiple services for us, including periodic maintenance and repairs on our gas boiler. I was totally comfortable having Peter in our home while we were at work and knew he would do a great job. Not only that, but he left everything so clean you wouldnt even know anyone was here (besides, of course, the completed job). Live Free customers for life here! Thank you! -
Review 147 (2022-12-06 - Rating: 5)
Prepping for a winter with high energy prices, we decided to install mini-splits in our drafty old home. I was worried I wouldnt be able to get anyone to help before it got cold, but Jay got back to me the same day and scheduled a visit.I cant express how fast, professional, kind, and thorough these folks are. Tyler clearly has installed a thousand of these, and took my funkily-shaped home into account when figuring out where to put the units. He replied to every call and text immediately, and his crew came over and finished the job in a day.So Im finally warm! Highest possible recommendation. -
Review 148 (2020-11-18 - Rating: 5)
From the estimate process with Jay to the installation with Tyler everything was fantastic. I had a oil system that was on the brink of failure. Jay came out and did my estimate and was able to answer every little question I had professionally. We ended up deciding to convert to a propane tankless combi boiler. He got me worked into the schedule quickly. Then Tyler come to the house to do the install. He made my system look like a piece of art and made sure that he finished the job quickly so my family would be warm before this cold streak. Tyler had constant communication with me about the install and kept me in the loop and even went to the extent of coming back to my house days after the install to review the install with me personally and go over the system with me. I highly suggest if you are looking for a new heating or cooling system to make sure you give live free a call. I promise you will not be disappointed with your results. -
Review 149 (2019-01-03 - Rating: 5)
I highly recommend Live Free Heating & Cooling for their outstanding competence, professionalism, and customer service. We recently needed to have a failing gas-fired steam boiler replaced in our residence, and were facing the prospects of having no heat as winter and the holidays were fast approaching. To make matters worse, access to the basement was extremely limited and challenging. Live Free promptly scheduled an on-site visit and provided a competitive quote for installation of a new boiler based on a careful analysis of the failed system and our heating needs. Their knowledge and experience with this type of heating system were impressive and very reassuring. The new boiler arrived on site exactly as promised and was securely positioned in the basement later that day. The new system was installed and functioning smoothly by the next afternoon, so we were never without heat overnight. All of the people at Live Free have been great to work with. Communication was excellent throughout the entire process and follow-up has been amazing. We could not be more satisfied with the experience and sincerely thank Live Free for exceeding all or our expectations during what were stressful circumstances. -
Review 150 (2024-08-08 - Rating: 5)
Very pleasant technician did very thorough job.Looking forward to estimate on bigger job. -
Review 151 (2017-11-18 - Rating: 5)
After spending 4 days in freezing temperatures and finding out that our furnace needed to be replaced, we wanted to find a better business to deal with than the company we were using. We found Live Free Heating & Cooling online and gave them a call to get a quote to replace our furnace, and needed it as soon as possible since we had no way to heat our home. Tyler was able to get to our house within 15 minutes of our call! He took down all the information necessary and got us a complete quote before the day was out, which was over $1000 cheaper than the other quote we received for an almost identical installation. He was also able to install the new furnace two mornings later. He and his crew were professional, friendly, considerate, and really cared. They put forth extra effort knowing that we were in a tough position not being able to heat our home in freezing temps. Their work was fast, clean, and they paid attention to detail. We would highly recommend them as a knowledgeable, reasonable, and professional business. Well certainly be using them moving forward for our heating and cooling needs. -
Review 152 (2024-01-22 - Rating: 5)
Kyle was pleasant and professional to work with. I am happy to have found this company and will use them for all my heating and cooling needs. -
Review 153 (2019-04-14 - Rating: 5)
The folks at Live Free Heating and Cooling are great. Peter came to my house to look over our forced hot water heating system. They found a number of issues on our older system. He quoted me a price for upgrading a number of items to get our system it working properly. They came onsite at the agreed times and were very professional on each visit. They did an outstanding job on the repairs and fixed a number of items that were not included in the quote, but did not charge any extra. I would highly recommend them for all of you heating and cooling work. Very honest, knowledgeable and professional. -
Review 154 (2019-01-18 - Rating: 5)
We have had Pete of Live Free assess problems with both our AC/ Heating units as well as our hot water heater for our family vacation home. Both times were an excellent experience! His team of workers are professional and quick...and they clean up afterwards! Great experience from start to finish...I would absolutely recommend Live Free Heating & Cooling to anyone in need of either repairs, brand new, or simple adjustments ! -
Review 155 (2020-01-03 - Rating: 5)
Authentic, knowledgeable, friendly, and hard-working are words that can be used to describe EVERY person that I came in contact with from Live Free Heating & Co.I received quotes from 3 companies. Live Free Heating &Co. came out to answer some questions that I had. They built a relationship with me from day 1. They gave us 3-4 different options to choose from. Their main concern was what OUR ultimate goal was. They came up with solutions that the other companies said were not possible.They were work horses! From the moment they arrived, to the moment they left, they were busy. I was most impressed by how they worked as a team. My house was kept clean, the process was explained, and my questions were always welcomed.Everything works great, looks good, and is exactly what we were looking for.Honestly, I can not say enough good things. -
Review 156 (2019-05-07 - Rating: 5)
Live Free Heating & Cooling was recommended by a colleague who worked with them previously.Everyone was professional from the start, beginning with Jay coming out for the estimate to Tyler and crew during the installation. The job was not finished and they would not accept payment until Tyler was satisfied with the results.The system is operating quietly and will provide comfort to every space in the home.The installation is clean and professional, the products used were quality, and the overall experience was pleasurable. I have already requested a quote for some boiler work.I would highly recommend working with Live Free Heating & Cooling.JasonHudson, NH -
Review 157 (2021-11-08 - Rating: 5)
We have used Live Free H&C for maintenance for a couple of years and recently had them replace our old furnace. Everyone who has come to the house has been efficient, friendly, etc., and the work is always excellent! We appreciate their quality work and highly recommend them. -
Review 158 (2019-06-24 - Rating: 5)
Simply the best. From the first call to Live Free Heating and Cooling, it was obvious we were dealing with knowledgeable and creative professionals who would go out of their way to find a cooling solution that was right for our older home. Of several companies we met with, they provided a unique and thoughtful air conditioning plan that would go beyond our expectations - and implemented it with an impeccable work ethic and workmanship. All this at a very fair cost. An absolute pleasure to work with. Thank you Tyler, Mark, Jay and the rest of the Live Free team - we couldnāt be more pleased. -
Review 159 (2021-10-20 - Rating: 5)
Great experience from start to finish. Easy to set up an appt, and Kyle the HVAC pro they sent was awesome -- responsive, friendly, professional and great at explaining future maintenance issues and options.This is our first time using Lie Free Heating and Cooling, and well be repeat customers. -
Review 160 (2021-07-15 - Rating: 5)
For years, we had been wanting to install a heat pump to reduce energy use in our natural gas heating system. In our New Hampshire winters, we wanted to stop worrying so much about setting the temperature to a comfortable level. In our warmer summers, we wanted to stop worrying about shutting doors to rooms with window air conditioners. Live Free was able to satisfy those wants at an affordable price for which we are very grateful. The installation was done in less than five hours, which surprised us; we thought it would take two days. Their level of knowledge was impressive and gave us great confidence that the system they installed would satisfy our wants and needs. We probably wouldnt have learned about them without their sponsoring ads on New Hampshire Public Radio. Were very glad we did. -
Review 161 (2019-02-12 - Rating: 5)
My experience with this company has been top notch from the very first time I called. I was treated with a friendly voice in the office when calling on an emergency service for my mothers heating system. From there Pete came out to service the system and was also very friendly and professional. I had to leave but my mother was so pleased with his quality of work and honesty. He didnt try to put on parts she didnt need and was very informative, educating her on what he was doing along the way. She even sent him on his way with some baked goods. Since then I have used Live Free Heating and Cooling for all of my heating and cooling needs and every experience has been just as great as the first one. I would highly recommend this business to EVERYONE! -
Review 162 (2022-11-23 - Rating: 5)
Had my annual maintenance performed on my boiler and water heater. Kyle showed up right on time. I was noticing my hot water was not as hot as it should be a Kyle found the problem and replaced the part and took the time to explain the problem and show me how to adjust the temperature. No more Luke warm showers! This is a great company to work with and I will continue to use them for my future HVAC needs. Thanks Kyle! -
Review 163 (2017-12-21 - Rating: 5)
I would highly recommend Live Free Heating Cooling. When we moved into our house we had them install a Mini Split Heat Pump. We were so impressed with them that we now use them to maintain our furnace. They are very knowledgeable, courteous, and fairly priced. I was amazed how clean the work. They listened to any concerns or questions we had. They are a great company! -
Review 164 (2020-01-15 - Rating: 5)
I am extremely satisfied with the work I had done by Live Free Heating & Cooling. Not only was everything done promptly, professionally, and at a fair price, but the entire staff ā from sales to technicians ā were an absolute pleasure to work with.I work from home full time, and during the install, the guys were so friendly and conscientious! Watching them, you could see they actually cared about what they were doing. It was actually fun having them around! I did need to have them come back to finish up one thing, and when I called to set that up, I was was able to speak with the owner, who was also friendly and the utmost professional.This is an outstanding business; I cannot recommend them more highly. -
Review 165 (2019-01-12 - Rating: 5)
It took Pete a few short hours to diagnose and correct an issue with our furnace and to get it running like new. He explained everything in great detail and was tremendously helpful. We had enlisted the help of another company at first, and after handing them hundreds of dollars to provide zero improvement, we decided to check out a new company. I could not be happier that we picked Live Free. Instead of a monthās worth of back and forth and a number of visits, Pete quickly identified and corrected the issue that had totally stumped the other guys. I highly recommend them! -
Review 166 (2024-06-07 - Rating: 5)
Very courteous and professional. I would highly recommend Live free heating cooling electric for your air conditioning needs! -
Review 167 (2023-08-04 - Rating: 5)
Very professional and timely installation of the mini-splits. The team took great care of our house and we really appreciated the extra time they spent to make sure the lines were run discretely. -
Review 168 (2024-10-09 - Rating: 5)
I have had a great experience with them. They take the time to educate and explain things vs. pushing a customer toward a more expensive solution if not necessarily needed. -
Review 169 (2019-04-17 - Rating: 5)
Very happy that i chose Live Free heating to install my new boiler. They were always available to answer my calls and went beyond and above to get the job done. I feel that i found finally found a trustworthy company that i will continue to use in the future for all of my heating and cooling needs and repairs. Again, thanks for your help and re-arranging your schedule to restore heating in my house sooner. -
Review 170 (2019-08-01 - Rating: 5)
We moved into our new home during those very hot and humid days in July and we needed desperately to get a Mitsubishi mini-split installed ASAP. One call to Live Free Heating and Cooling produced an in-home consultation the very same day. Jennifer was wonderful to speak to on the phone and Jay was just as wonderful when he arrived at my home to explain the product and installation process, which by the way happened just three days later by a trio of service providers that were extremely neat and efficient. We absolutely love our mini split and would recommend Live Free Heating and Cooling all day every day! -
Review 171 (2019-06-10 - Rating: 5)
Had the team from Live Free Heating and Cooling over to my home to install a Central Air conditioner and what an amazing job they performed. Their installers were very professional with the installation on my new Goodman system. Once my system was installed, it performed wonderfully. Cools my whole home in less than an hour. Great job guys.... Thanks so much. -
Review 172 (2020-10-11 - Rating: 5)
I would refer this company to any one.. I have been involved with plumbing and heating for most of my life. This is the type of company you would love to have do work for you. Tyler Mark and Brady were exceptionally good at their jobs. They were polite answer any questions you have. Their work is impeccable. My dad was a plumbing and heating contractor over 60 years. He was extremely impressed. Even my dog Sadie like them. -
Review 173 (2019-01-04 - Rating: 5)
Our furnace finally bit the dust so we called Live Free Heating and Cooling. The entire process from quote to installation was well explained and we had a new furnace basically the next business day. I appreciate their expertise on what new efficient system would be the best for our needs. Peter, Tyler, and the rest of the staff were very professional during the whole process. They communicated extremely well along each step of the process. The price was very fair and lower than expected for the system we received. I would highly recommend calling them for a quote if you are in need of a new furnace. -
Review 174 (2024-04-18 - Rating: 5)
Homeowners that cant do all the work themselves, or dont want to, need to find people they can trust to do the right work and do it well.Weve found our Hvac help in Live Free. Thanks Live Free. -
Review 175 (2021-02-05 - Rating: 5)
We had a Reme Halo air purification system installed today. They were super friendly and professional as always!!! They were on time and got the job done in under a half hour!! The air in our house smells so fresh and pure now. I can actually breathe (I have mold spore, and pet dander allergies). I highly recommend having one installed in your home, and I highly recommend Live free heating and cooling for the job!! -
Review 176 (2024-10-08 - Rating: 5)
Fantastic experience with ductless mini-split installation. Kept apprised of all steps as they happened with choices presented clearly if any changes needed to be made. Very clean and prompt install. Highly recommend! -
Review 177 (2019-12-03 - Rating: 5)
If I could give Live Free more than 5 stars I would. After waking up with no heat the morning after a snow storm, I panic-searched google looking for someone to come out. Seeing Live Freeās 5 star rating they were the first on my list to call. I got a call back as soon as they received my message and I had an appointment within an hour. Luckily it was a quick fix for Devin and he set us up with their yearly maintenance plan so we hopefully never run into a morning like this again. Wonderful response time in an emergency, quality work, and well worth every penny. -
Review 178 (2022-07-01 - Rating: 5)
They came same day. I have been through a few companies. This one is by far the best. Honest and very knowledgeable. Kyle knows his stuff. I appreciated his honesty. Ill always call them to do business. -
Review 179 (2023-10-22 - Rating: 5)
Awesome service. Always communicated with us about what was being done. Gave their expert opinion, that was appreciated. Cleaned up every day and was respectful of our home.Very happy with this service. -
Review 180 (2019-09-29 - Rating: 5)
Called because two friends recommended them as efficient and reasonably priced. I was able to get a furnace cleaning appointment quickly and the technician arrived on time, used boot covers, completed the work quickly and suggested I wait until spring to have my air conditioning system checked, just in case something developed during the winter.I appreciated the advice. -
Review 181 (2020-04-15 - Rating: 5)
Absolutely TOP NOTCH!!! We had central AC installed today with a Reme Halo air purification system. Tyler, Mark and Brady were extremely professional, took the time to explain everything to me and were meticulous in everything they did. From the moment we made an inquiry to the minute they left the house, they were extremely responsive. I can not say enough good things about them and the job they did in my home today. Highly recommend!!! -
Review 182 (2021-07-16 - Rating: 5)
They were not the cheapest estimate but they were the only ones who seemed like they knew what they were doing and they certainly did. They operate like a much bigger shop but its really just a family operation but its fully integrated and turn key and I have to say they took my mess of a system and turned it into fabulous Home Comfort System. I will probably use them for my next project. And I did and they stand behind their work! -
Review 183 (2024-10-19 - Rating: 5)
Casey was courteous and very thorough. I also received great communication from the office with updates on my service call. Impressive all around! -
Review 184 (2023-10-16 - Rating: 5)
Kyle was fantastic. I have had a lot of service calls over the past 50 years in many states. Kyle is as good as it gets as is Live FreeThank you very much -
Review 185 (2018-05-17 - Rating: 5)
My oil burning water tank went at 5PM on a Friday. After being told from the plumber that came to my house that they couldnt get a tank for a week and was left with just cold water ( $500 later ) !!!! I decided to go on line and look for other plumbers and referrals . I liked the comments on Live Free Heating and Cooling. My first contact was Jay who patiently worked with me all weekend and answered all my questions plus gave me a quote , which they dont normally do but I was anxious about the cost. Pete and Tyler came to my house Monday morning to verify everything. Tuesday morning Tyler and Brady showed up to do the work, They were very polite and professional yet approachable and left the work place very clean. Being a senior and on a fixed income I was also very pleased to find that financing was also something they offered.I am so pleased with the quality of work and how patient they were with me through the whole process ...Thanks Live Free , Brenda Lambiris. -
Review 186 (2021-12-15 - Rating: 5)
Highly recommend! Live Free H&C did an excellent job installing a 3 head mini split system in my addition. . Super clean install with Mitsubishi equipment , and at a very fair price -
Review 187 (2023-06-16 - Rating: 5)
Kyle is very personable, knowledgeable and polite. Always takes the time to answer my questions and explain the work that he has completed. Communication with the company is swift and accurate. -
Review 188 (2022-08-09 - Rating: 5)
I wanted a Mitsubishi Heat Pump installation above garage and first floor of main house. They installed the garage quickly, i single outside and inside 18000 BTU system. the grandson loves it!I selected a three point install in the main house. Exterior 36K BTU unit connect to three units in the house. Kitchen is a 9K floor unit because no room on outside wall. Came through floor with a unseen connection. Large (15K) wall unit in Dining room and Front room is 9K wall unit.During this 90s heat spell I use the Dining room unit mostly because it keeps the first floor comfortable at 74 degrees. When I use Treadmill (very narrow room), I set it at 72 degrees and use a fan to keep temp comfortable. Overnight I set the Dining room unit on Econ Cool during this heat.Cant wait for winter to see how comfortable the four units will efficiently work. I am also installing Solar in a couple of months.Live Free did a bang up job, never any delays and kept everything neat and tidy. -
Review 189 (2018-11-02 - Rating: 5)
Peter, Tyler and crew were very professional and the work they did was exceptional. They were always on time, cleaned up when done and walked me through operation of new system. I would not hesitate to recommend them to others and will contact them again if I need this type of work done in the future. -
Review 190 (2019-04-07 - Rating: 5)
Last summer I used this company to install my central air and was thrilled with the quality of the work and how quickly they responded. Last week our water heater blew and I sent a message at midnight. The phone rang at 7:00, there were here by 8:15. Again Iām very impressed with the quality of work and quick response- we will only use this company for anything! -
Review 191 (2024-11-22 - Rating: 5)
Kyle is always friendly and professional. Great to work with, year after year. I truly appreciate it. -
Review 192 (2024-05-08 - Rating: 5)
Great experience from start to finish. Excellent communication and attention to detail. We highly recommend Live Free Hearing and Cooling. -
Review 193 (2018-02-24 - Rating: 5)
I cant recommend Live Free Heating highly enough. From start to finish, they were professional, prompt, and polite. They installed a new boiler for us this winter. The initial install went great, and when we had some minor issues afterwards, they came out immediately to address them and to triple-check that everything got resolved. They were also always willing to answer questions and explain the new install in a way that I could understand. Peter and Tyler (and everybody else on the team) truly stand by their work. Its a great business run by people with integrity. -
Review 194 (2023-10-05 - Rating: 5)
Casey arrived and got right to work on our problem. He was attentive and listened to my issues and resolved them. Really appreciate the team and their efforts. -
Review 195 (2020-01-15 - Rating: 5)
I couldnāt be more happy with this company. One of the most professional companies Iāve ever had the pleasure to work with. Everything was explained throughly and attention to detail was always there in everything they did. I never felt pressured in to buying anything and I felt like they just wanted to help with my heating problems. Brady and Mark did the installation and they were polite clean and punctual. I will only recommend Live Free to my family and friends. I wish more companies took the amount of pride in their work that this company does. -
Review 196 (2020-08-14 - Rating: 5)
The work was within 2 days of the estimate so that I was not waiting during the hot spell. The two installers, the estimator, the phone receptionist/scheduler, the electricians, and the owner who came out within hours to fix a glitch were all courteous. So many New England companies ask like they are doing you a favor by working for them. Not this group. I will update this review if my system has unresolved problems. -
Review 197 (2020-08-19 - Rating: 5)
This team is awesome! I was blown away by their perfect rating, and gave them a call. They replaced my entire AC central air system and it blows colder than ever. The guys were prompt, professional, and did the job in a very reasonable amount of time. Just in time, because we were in the 90s all week! If you want a team that pays attention to the details, and are perfectionist - look no further. -
Review 198 (2022-10-05 - Rating: 5)
Installation and set-up of two zone ductless heat pump (heat plus a/c). Included electrical work and routing of necessary lines and they had to work in a narrow crawl space for some of it. Very pleased with the whole process - from quotation to installation to operation. Big thumbs up to installers to Brady and Jose - outstanding work.