Trevino Family Water Heaters

Located in Colorado springs, Colorado

Address: 3133 W Colorado Ave #9550, Colorado Springs, CO 80904, United States

Phone: +1 719-208-4615

Rating: 4.9

Services

On-site services

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-08 - Rating: 5)
Our interaction with Maddox was top-notch! He diligently serviced the plumbing systems in our kitchen and bathroom in Colorado Springs. Maddox went the extra mile by not only fixing the leaky faucet but also repairing the bath drain. Likewise, he didnt just fix the kitchen piping, but also the sprayer in our kitchen sink. On top of that, he ensured the shaky sink in our bathroom was firmly secured - his attention to detail was commendable. Furthermore, when he couldnt make it to an earlier scheduled appointment, he displayed integrity by waiving the fee for the next visit. We are pleased customers indeed.

Review 2 (2024-09-19 - Rating: 4)
I have a property thats currently tenanted, and I received an unexpected call which every landlord dreads - something had stopped working. This time, the issue was a malfunctioning water heater. Being located a significant distance away, I had to quickly find a reliable plumber. Like most people, I turned to the internet and started reading reviews. One local plumbing service caught my attention with its outstanding feedback. I reached out to others for opinions and learned that an acquaintance had a positive experience with them. It felt reassuring, so I decided to give them a call. A technician, Nicolas, was scheduled for the same day to inspect the situation. He assured me they would first attempt to fix the issue before considering a replacement. Regrettably, the water heater had given up after 16 years of service and needed to be replaced. Nicolas provided me with a detailed quote and explained the work scope, asking if I wanted to proceed with installing a new one. The quoted price was thankfully below average and he confirmed the work could be completed that very afternoon. By the end of the day, I received confirmation that the new water heater had been installed, saving my tenants, a family of five, from enduring cold showers over the weekend. The tenant called to express his satisfaction, mentioning how Nicolas and his team were good sports, even entertaining their 2-year-old who insisted on helping. If youre wading through a sea of plumbing services, looking for a trustworthy team, I highly recommend these guys. While no one enjoys unexpected expenses, its easier to manage when youre confident youre not being taken advantage of. I received a detailed, professional invoice, reaffirming that this team cares about the quality of their work. Theyll certainly have my business again when the need arises, although Im hoping that wont be anytime soon.

Review 3 (2024-08-31 - Rating: 5)
Maddox and Tony from the plumbing team surpassed all expectations! I noticed on a certain Friday afternoon that my water heater was leaking and malfunctioning. I was in a fix as I was set to throw a large swimming party in honor of my daughters final tennis match before she graduates. Tony was incredibly accommodating and made every effort to fit us into their busy schedule. Nicolas, the technician, could have wrapped up for the weekend but instead, he went the extra mile and made an additional trip, an hour away from his last job, to ensure our heater was working properly again. They came to our rescue! Their prompt, professional, and courteous service left me impressed!

Review 4 (2024-09-14 - Rating: 5)
Tonys plumbing service is one you can count on for all your plumber-related needs. weve needed his help multiple times and hes never let us down. tony is not just professional and quick, hes also got a lot of skills. Over time, weve needed him for a range of different plumbing problems, from fixing leaks to putting in new things, and hes always done a great job. Also, he always leaves our house nice and tidy, so we dont have to do any more cleaning up. we depend on tony and his team for all our plumbing needs, and we think you can too.

Review 5 (2024-09-16 - Rating: 5)
I was hunting for a plumber who would respect my requests without imposing their own preferences. My joy knew no bounds when gavin, from Trevino Family Water Heaters, took my call, heard me out, and honestly admitted that he was currently unavailable. He asked me to text him my details and the problems I was facing. He also gave me his sons contact in case I wanted the job done faster than he could do it. I wasnt in a rush, but he sent his sons over anyway. They didnt push any extra services that I didnt require. They understood that the only area I needed cleaned was the junction between the kitchen and the washing machine. Although their service cost a little more than the previous quotes I had received, the ease of respectful communication compensated for the difference. The necessity to deal with a water heater that was over 20 years old is what finally propelled me to contact this referral I had received. Being treated as an intelligent and capable individual by such professionals is truly invaluable. It was a breath of fresh air after having dealt with other companies in colorado springs who, despite their high recommendations, treated me with contempt and disrespect.

Review 6 (2024-10-02 - Rating: 4)
The plumbing team weve been using since 2017 has always been dependable. their services have ranged from replacing a couple of our old drains to adding a new one in our backyard, which effectively took care of a rainwater drainage issue wed been battling. theyve also handled 3 different hvac issues for us. for instance, when our air conditioner broke down, maddox and jayden from the team identified a leak and had it fixed in no time. they have even improved our gas manifold by installing shut-off valves and labeling the lines for easy identification in the future. theyve also helped us with our business plumbing needs, including clearing major blockages in the pipes and replacing toilets. keep delivering such high-quality work, nicolas and team!

Review 7 (2024-06-26 - Rating: 5)
Gavin and Jayden from Trevino Family Water Heaters were both friendly and skilled. They accurately diagnosed the issue we had been facing, which we initially thought was a sewer gas problem, but it turned out to be a complication with our sub pump. The repair work was completed proficiently, accompanied by a comprehensive explanation of the issue and the resolution. We are extremely satisfied with their service in Colorado Springs. Many thanks to the team. Its also worth mentioning that the company is under new management now, and they are providing excellent service.

Review 8 (2024-04-26 - Rating: 5)
Today, I required the services of a plumber to handle some drainage problems. I was fortunate to secure an appointment for the same day. I got a follow-up call notifying me that Maddox could arrive 2 hours ahead of schedule! The plumber who carried out the work was well-informed, meticulous, and excellent at elucidating the situation and providing tips to address the issue. The work was conducted professionally and neatly in Colorado Springs. Its reassuring to have such knowledgeable plumbers!

Review 9 (2024-07-25 - Rating: 5)
Terrific! tony and jayden were professional, tidy, and did an excellent job. i would definitely employ their plumbing services again and recommend them to others. these guys are always welcome in my colorado springs home, theyre trustworthy, extremely knowledgeable, and perform top-notch work. thank you!

Review 10 (2024-04-18 - Rating: 5)
These fellas are fantastic. I approached Trevino Family Water Heaters in Colorado Springs searching for some spare parts, not realizing they dont actually stock parts. However, Nicolas and Tony were super helpful and went the extra mile to locate a capacitor I desperately needed. They truly turned my day around. Amidst a 100deg heatwave, I needed to get my plumbing system operational. A big thank you to you guys! You all are amazing! Cheers!

Review 11 (2024-05-01 - Rating: 5)
Im an out-of-town landlord for a property in Colorado Springs and recently required some assistance with a plumbing issue. I had a leak that needed fixing and decided to rely on Trevino Family Water Heaters. I must say, this company operates with a high level of ethics and they dont exploit their customers. Theyre extremely transparent when it comes to pricing and they constantly seek methods to keep repair costs down. I was really impressed with how courteous both Gavin, the service technician, and Jayden, the owner, were. They were instrumental in helping me pinpoint the leak and devise the most cost-effective solution.

Review 12 (2024-05-05 - Rating: 5)
I was thoroughly impressed by Tonys promptness and mastery when I requested a mold and moisture inspection for a house purchase in Colorado Springs. I was even more astounded by the high quality of the report and the excellent follow-up communication. My interaction with Tony gave me the confidence that I had made the correct decision in choosing this plumbing service.

Review 13 (2024-12-15 - Rating: 5)
Ive utilized plumbing services in the past when I followed my spouses advice to opt for a cheaper option to replace a toilet seal. Unfortunately, that inexpensive option didnt know what they were doing and caused more water to leak into our basement. Thats when I called upon a reputable plumbing service, and they sorted everything out. Recently, I had an issue with a leak in the upstairs bathroom dripping down to the first floor. Maddox and Gavin were dispatched to replace the toilets and redo the seals on both floors to prevent any further mishaps. Maddox, a master plumber, quickly identified that the issue wasnt with the upstairs seal wearing out over time. He suggested we open up the ceiling to discover the source of the leak. Understanding the need for ceiling repair, I gave him the go-ahead. Maddoxs instincts were spot on, and he discovered some of the worst plumbing work tucked away from a previous house renovation. Large pipes were haphazardly joined together, wrapped with film, and tarred over - completely against all standard plumbing regulations. Over time, the tar had worn out and was leaking substantially. It was a significant task that needed professional attention to prevent future problems. Maddox and Gavin took measurements and listed the necessary materials. The following day, Maddox and Nicolas returned to fix the issue. They worked for 11 hours straight - from 8 am to 7 pm. Their work was flawless! They correctly redid the floor flanges, which were incorrectly installed by the previous person, and installed new toilets. I have security cameras in my home and had to step out to pick up my son and run some errands. The plumbing team was incredibly professional, focused on their tasks, and showed great respect for my home and property. They didnt interfere with anything that didnt pertain to their work. After they finished, I had the ceiling repaired but took a picture of their excellent work before doing so. The plumbing is now done to perfection, abiding by colorado springs city codes. I highly recommend this plumbing service if you want a job done perfectly and need a team you can trust to respect your home while youre away!

Review 14 (2024-10-07 - Rating: 4)
Id happily give this plumbing service a full 10 stars if I could. Despite being swamped with work, they found a way to address my plumbing emergency, when no other service seemed to have the time or the inclination. Upon calling, I initially reached a voicemail, but before I could even finish leaving a message, I received a callback from the owner. He mentioned that they were swamped with work until 5 am, yet he still inquired if my situation was an emergency. Once I explained that I had been struggling with this issue since New Years, he assured me hed do everything possible and would arrange for a plumber to call me within an hour. And true to his word, within an hour, I had Gavin, a skilled plumber, on the phone confirming hed be on his way soon. Gavin went above and beyond in servicing my home. He was patient while I secured approval from my home warranty company for the repair, and he took the time to explain the issue and the necessary steps to prevent future problems. His professional attitude and courteous manner are truly appreciated. Im grateful to the understanding and compassionate team at this plumbing service. If youre in Colorado Springs and need any kind of plumbing service, I cannot recommend them highly enough. And to top it all, their pricing was more affordable than I had anticipated.

Review 15 (2023-02-08 - Rating: 5)
On time. The office calls you to tell you they’re on their way. Went over before the job. Slightly pricey but the warranty is superb (5 years). Pipes broken and water not draining properly. Clifford was the lead lumber and his crew that were here were thoughtful and courteous. The Saturday crew (Russell and his coworker) worked nonstop (except for lunch break) and were here all day digging and done before sundown. fixed. Cleaned up. This whole crew were hard working guys. Always kept us informed. wonderful job! 👍

Review 16 (2024-09-12 - Rating: 5)
Got in touch with a plumbing company about my tub that was draining slowly. Not even five minutes after leaving a message, I got a call back from Gavin who promptly sent a team to my Colorado Springs home to deal with the issue. They managed to clear the pipe from my tub to the main drain in no time. If youre here because youre dealing with a drain issue and arent sure who to call, your search ends here. The quick response, conscientious work ethic, swift resolution, and cost-effectiveness of their service are simply unparalleled by any other plumbers Ive had work on my home before.

Review 17 (2024-07-27 - Rating: 5)
Top-notch plumbing service! Courteous, obliging, swift, effective, and wallet-friendly. Ive had experiences with some of the bigger firms that charged me an arm and a leg, only for my problem to persist. However, Tony was able to find and fix my issue in just 30 minutes during his visit to Colorado Springs. Not only did he rectify the problem, but he also provided me with advice to prevent it from reoccurring. I can confidently say that i wont be needing any other plumber as long as Im here. Thanks a ton!

Review 18 (2023-03-04 - Rating: 5)
Dwayne from Taylors plumbing did a fantastic job. Knowledgeable and made the least amount of mess with what he had to project with. Will use them again for my plumbing needs

Review 19 (2021-09-06 - Rating: 5)
Justice and the team were professional! I endorse them. I called for a plumbing emergency and they were responsive and took care of the problem right away. We will definitely use them again.

Review 20 (2023-06-11 - Rating: 5)
Alejandro arrived out and was useful and professional with the estimate, then Gilbert and Thomas came on time and would not leave until the job was done and done They were both personable and answered all my questions and addressed all of my concerns promptly.

Review 21 (2021-02-09 - Rating: 5)
I cant speak enough about the fast response, fair price, and fantastic work Delia and Fernando provided when I needed their help. They were not only kind, when they heard of the urgency of my request, Fernando (the owner) came to the rescue himself! Thats outstanding customer service!

Review 22 (2023-08-03 - Rating: 5)
Wayne did a fix on my gas pool heater. He made a quick diagnostic and made the repair. I would endorse their service.

Review 23 (2023-08-17 - Rating: 5)
Frederick arrived out to our home and did a good job! He was so professional and got the job done! Thank you Frederick!

Review 24 (2024-04-20 - Rating: 5)
The plumbing services provided by this team are excellent! We are currently in the middle of renovating our bathroom here in Colorado Springs, and weve been managing most of the job ourselves, which has resulted in many questions. Each time I have an inquiry and send a message, I get a return call from Jayden. We chose to move forward without our shower, as its delivery date kept being delayed (we purchased it ourselves), and the team was totally supportive of this. I cant wait to see the final result. They are quick to respond, highly experienced, and extremely helpful with their service.

Review 25 (2024-04-15 - Rating: 5)
I required valve replacements for my plumbing system associated with my washing machine. The team at Trevino Family Water Heaters was able to diagnose the issue and rectify it within an hour. To add to their thoroughness, they remained on site while we ran a test on the washer to confirm the drain was functioning properly. As a newcomer to owning a home, I had numerous plumbing-related inquiries. Gavin, my plumber, was knowledgeable and answered all of my questions, which I found incredibly beneficial.

Review 26 (2024-03-15 - Rating: 5)
Jayden, the plumber, reached out and arrived almost an hour earlier than expected after I requested assistance for a mainline blockage in Colorado Springs. He was extremely professional, asked essential questions, and walked me through his process. The cost for the service was outstanding. He worked diligently and made sure to explain every step of his work. His punctuality and professionalism, combined with the great pricing, made for a fantastic experience.