Roto-Rooter Plumbing & Water Cleanup

Located in Colorado springs, Colorado

Address: 4615 Town Center Dr #100, Colorado Springs, CO 80916, United States

Phone: +1 719-619-4003

Rating: 4.6

Services

On-site services
Language assistance
Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Devon was wonderful, he figured out the problem and my sink is perfect. It drains better than it ever has. I was so impressed that Roto-Rooter was able to come the same day I needed help within a few hours and fixed up my kitchen sink better than new. I highly recommend them. Devon was very professional. The price was reasonable.

Review 2 (2024-12-08 - Rating: 5)
Cam from Roto Rooter came to replace the hookups for my washing machine today. Service was great!! He was vey nice, set expectations for the price before he started the job, and completed it quickly. 10 out of 10! I would definitely recommend Cam and Roto Rooter for any plumbing needs. Thanks for your work!

Review 3 (2024-12-30 - Rating: 5)
I really want to take a moment and write this review. This was my first time with ANYTHING plumbing related, anything warranty related. And the experience was PERFECT. The two guys who came in and did the installation not only came in quick and did a very good job. But they took the time answer all of my questions and even helped with the phone call to the warranty company even though I almost botched the claim. Worked around my home design and the inconveniences I brought with me and still got it done in a timely manner. Because of this they have saved my 4k in costs. Thanks again Roto-Rooter.

Review 4 (2024-12-18 - Rating: 5)
We recently had the pleasure of working with Cole the plumber, and I can’t recommend him enough! Our hot water heater was giving us major issues, and Cole came to the rescue. He was professional, knowledgeable, and incredibly efficient. He quickly diagnosed the problem, explained everything clearly, and got to work right away. Not only did he fix the issue, but he also took the time to show us how to maintain the heater to avoid future problems.His attention to detail and dedication to quality work were truly impressive. If you’re looking for a plumber who is reliable and skilled, Cole is the one to call. Thank you, Cole, for making what could have been a stressful situation so seamless and stress-free!

Review 5 (2024-11-23 - Rating: 5)
Amazing service by Cam! He was very courteous and helpful when another plumber did not finish job. I am so grateful that Cam came to save the day and fix my garbage disposal. He also gave me some great tips for the future. Very satisfied with his service.

Review 6 (2024-12-17 - Rating: 5)
Service Tech Sunley was trustworthy, experienced, and skillful. Also, he attempted to make the job as economical as possible for us. In addition, he was courteous and friendly - a pleasure to have in our home. He is welcome to work here at any future time.

Review 7 (2024-12-08 - Rating: 5)
Tyler Loisell and his team were professional and diligent in completing the job. They installed sewer cleanouts in a workmanlike manner, and brought in all the resources necessary to clear a difficult blockage. I have already recommended them to my neighbor.

Review 8 (2024-12-23 - Rating: 5)
Cole was great, very professional and able to solve my problem in a timely manner. If you need a legit plumber in the Colorado Springs area, as for Cole

Review 9 (2024-10-12 - Rating: 5)
Michael was wonderful! He was respectful and professional, which I appreciated especially since my mother is elderly. He did a great job. I would call for his help again in a heartbeat.

Review 10 (2024-10-11 - Rating: 5)
Super easy to setup and great work, solved the problem quickly and at a reasonable price. Our guy Tyler was fantastic and explained everything and went above and beyond. 100% would use again.

Review 11 (2024-09-29 - Rating: 5)
It was approximately 4:00 pm on a Saturday when we notice a big water puddle in the utility room. I called numerous plumbing companies for assistance only to find out they could come the following week!That, of course, was not an option!I called Roto Rooter, in Colorado Springs, and my experience was fantastic from the start.They advised me that Colton Chase was in my area and could be here in a half hour!When Colton arrived, he immediately diagnosed the issue and explained to me the entire procedure! I felt very confident in his skill, knowledge and confidence that Colton displayed and It took approximately 40 minutes to fix the problem. I would definitely recommend Roto Rooter to everyone and if you can get Colton, you will be in good hands!Thanks Roto Rooter for hiring Colton! He makes your company shine!!

Review 12 (2024-07-20 - Rating: 4)
It’s a stressful time when all your toilets stop working at the same time! Roto Rooter was here within 90 minutes of my call. The technician was professional and very calm. He explained everything easily and cleaned out the drain. Next their camera crew came and scoped out the drain -all 175 feet. They were thorough in their explanation of my options and I have a copy of the video. Very empowering!

Review 13 (2024-12-06 - Rating: 5)
Colton was very quick and professional and was able to find a solution. He was clear about possible next steps and allowed me to feel like I knew exactly what happened.

Review 14 (2024-07-09 - Rating: 5)
We were very happy with our experience with Roto-Rooter.They came after regular hours and took care of the problem.Easy to schedule, prompt, friendly and fast.Highly recommend this company.

Review 15 (2017-01-05 - Rating: 5)
“We had to have our 16 yr old water heater looked at, which we figured would need replaced. Colin was on time and very friendly and courteous. He was very knowledgeable about the product and even our old system. Once I decided on the new system, he had to go pick one up. He was back in an hour or less. Then he said it would take about 3 hours to take out the old and install the new. I think it only took him an 1 - 1 1/2. He was very efficient, kept my house clean and I was very surprised he was able to do it all himself, even with the stairs! He explained everything before he left and said to call him if I had any other questions. For calling Roto-Rooter at 11:30am in the morning, to having a newly installed water heater by 5:30pm, I wish all issues were as simple as this. I would also love to have Colin to work with anytime again. I will recommend Roto-Rooter to anyone who needs them! Thank you for the amazing service!

Review 16 (2025-01-02 - Rating: 5)
I dont care what other people say, Cole at Roto-Rooter came out on New Years Day at 5 PM and absolutely saved the day!Thank you Roto-Rooter, and thank you Cole!!

Review 17 (2024-06-07 - Rating: 4)
Mike and Matt were a professional, kind, and effective team. They cleared my clogged pipe, ran water through the washer to ensure the drain was clear and gave me a 6 month guarantee. They did a great job!While I was quite surprised and sad by the $500 price tag, they did accept a coupon I had found online, which I was so grateful for.

Review 18 (2025-01-02 - Rating: 5)
Came within 30 minutes of my call. Quick diagnosis, fast and friendly service! Will use again!

Review 19 (2024-07-27 - Rating: 5)
We were able to schedule an appointment the same day after 5pm and servixe was excellent and we were not charged for an after hrs call. Mike was amazing and courteous - couldnt be happier

Review 20 (2024-10-05 - Rating: 5)
Dakota was fantasic. He was polite, fast, efficient and explained everything to me so I understood. He even helped clean up some of the mess from my drain backing up.

Review 21 (2024-11-14 - Rating: 5)
Wonderful each and everytime I interact with their plumbers, give us great recommendations on how to keep our pluming working and always honest about the price

Review 22 (2024-11-13 - Rating: 5)
Devon was very helpful and knowledgeable. Thank you. Cory also did a fantastic job with the inspection.

Review 23 (2024-04-29 - Rating: 5)
Zach and Joe were extremely professional and courteous. They cleaned up my basement and demo’d it without any issues. They were friendly and respectful everyday they came and always kept me informed of their progress. I don’t want to have to call roto rooter again but if I do I would request these two gentlemen to work in my house.

Review 24 (2024-05-15 - Rating: 4)
Had a very kind and informative team working on my project with great customer service and quick response time. Kibrom and Ross were excellent to work with. Cost was on the higher side but the quick response and assessing the issue with good customer service made it worth it.l, additionally they put in a lot of extra time to ensure the project was completed and only charged when they successfully resolved the matter. Thank you

Review 25 (2024-09-27 - Rating: 5)
Cam was AWESOME! He fixed our garbage disposal problem with ease and was very Knowledgeable...Thank you so much

Review 26 (2022-07-25 - Rating: 5)
Roto-Rooter provided the most professional employee for a water heater replacement (Caleb M. #5505). Showed up on-time with a courtesy notification to inspect the leak, confirm the issue and was back with a new unit to install in 1.5hrs. My crawlspace is essentially a 3ft tall torture chamber with a small concrete pit... Caleb managed to get the old heater out with zero rust-water spills and new heater in without a scratch. Very knowledgeable on code requirements; best contractor Ive let into my home.

Review 27 (2024-10-04 - Rating: 5)
Mike came after hours with a great attitude he was very professional you can tell he knows his jobI will definitely recommend him to anyone who needs to call this company for any needs

Review 28 (2024-10-29 - Rating: 5)
Fast and friendly service when we needed immediate help with a toilet issue! We will definitely use Roto-Rooter again!

Review 29 (2023-08-12 - Rating: 5)
I called when our drains were backing up. Although there was a miscommunication about the time frame they were coming. They called me when I didnt come to the door and when I explained the situation the technician was nice enough to wait until I got there. Isaiah was so professional and incredibly nice, he was knowledgeable and didnt come off as a salesman. He was thorough in making sure everything he could do would be done while he was there, and made sure to explain to me the price beforehand. The price was more than reasonable and made sure that I was aware of the warranties and answered all my questions. This kind of customer service makes times like these being a homeowner less stressful.

Review 30 (2024-04-22 - Rating: 5)
Kris was very helpful and responsive. Had an overflow on a Sunday at my rental and he came to my house in another county on the same day to explain everything and to sign paperwork for the clearing and clean up. Also had a missing document that I needed for my insurance claim and Kris stayed on top of it until we found it.

Review 31 (2023-12-01 - Rating: 5)
We had an emergency situation and working with Roto-Rooter was fantastic from start to finish. I scheduled on their website and received confirmation right away. Joshua came out, in the freezing cold on a Saturday morning, to check things out. He explained everything really well and got my approval before starting work. He also scheduled to have another person come out the same day to check the sewer lines for cracks and other issues. Bobby showed up, explained what he was going to do and then sent me a copy of the video when he was done. They were both great, did what they said they were going to do, and were completely professional. Thanks very much to Joshua and Bobby!

Review 32 (2023-08-18 - Rating: 5)
Brandon was amazing! I was pretty confident we would be getting high quality work from this company, and we did. It was still above and beyond what I expected (and my expectations were high); Brandon was personable, informative, considerate, and understood what our concerns were before we even asked. He came out late on a week night yet was absolutely thorough and followed through. I highly recommend him and Roto-rooter. Thank you!

Review 33 (2024-11-20 - Rating: 4)
A bit expensive. The supervisor came by to try to upsell me.But Treshon was great.

Review 34 (2023-09-28 - Rating: 5)
I had Tiger from Roto Rooter come out to unclog my main drain valve. He was there within the hour and took care of everything quick and professionally. There were no hidden fees and everything was explained in detail. Tiger did a great job and we will definitely call upon him again if we have any other plumbing issues.

Review 35 (2023-07-12 - Rating: 5)
Aladdin was fantastic. Did great work and had us back up and running quickly. Went out of his way to drive from the other side of town after his shift and arrived after standard hours to ensure our plumbing emergency was handled (11:30pm)!Great work and excellent tech!

Review 36 (2024-11-03 - Rating: 5)
They had 80 foot snake and we needed all 80 feet - you cant’t find that kind of length with the competition

Review 37 (2024-10-26 - Rating: 5)
Dakota with Roto Rooter was a terrific help in solving our issue. Great service!

Review 38 (2023-11-11 - Rating: 5)
We called Roto-Rooter due to a leaky sink we found in one of our bathrooms. We were not sure how long it would take for someone to show up due to this being on a weekend, but we were told someone would be out in a couple of hours. Cam and Ryan were the plumbers that showed up and they were absolutely amazing. They were very fast and efficient, even with needing to make multiple trips to the hardware store due to ultimately needing to replace the sink. Cam and Ryan were extremely professional and courteous and I would highly recommend using them and Roto-Rooter in the future.

Review 39 (2023-10-29 - Rating: 5)
After using a plumbing service through our home warranty and being horrified by the service. We were so pleased when Devin arrived and was so professional and kind. He fixed the problem fast and the next day Bobby came out for a follow up. Also a awesome person!! Such great service and professionalism. Thank you both!!

Review 40 (2023-04-23 - Rating: 5)
Toilet was clogged and backing up, so Devin came out to service, he ended up unable to clear the issue due to 2 90° stacked pipes. Treshon, Came out to again try and clear same issue. Supervisor Brandon came this morning with a camera and found our issue. The entire process was smooth, the techs kept us informed of everything they were doing, any problems they had or concerns. They were all very professional, I couldn’t get past how polite they were. They took great care of my home, addressed all my concerns, prompt service, reasonable prices, high quality work! Highly recommend them, will definitely be reaching out to them for all my plumbing needs.

Review 41 (2024-02-10 - Rating: 5)
Tre was a great representative. Very thorough and personable. Would highly recommend him.I was really happy to get service on the day before Superbowl. The response was within about an hour and a half. Couldnt be more happy with the tesponse.

Review 42 (2023-03-02 - Rating: 5)
Our experience from the beginning was exactly what we needed. We were fortunate to schedule same-day service at the time we needed that worked with our schedules. Kenneth was on time, knowledgeable, prepared, professional, and kind. He was able to fix our garbage disposal in less than an hour but also identified other pipes that needed to be fixed and was able to do that for us.Thoroughly impressed with the service and quality Kenneth provided. Were so grateful! Highly recommended.

Review 43 (2024-10-27 - Rating: 5)
Very polite, respectful, and courteous. Job was completed quick, efficient and at a reasonable price

Review 44 (2024-01-23 - Rating: 5)
We had a toilet overflow issue over the weekend, and Roto-Rooter was out here within the hour. Treshon was great, helpful, and so polite. There is work yet to be done, but they are taking care of us in great fashion.

Review 45 (2024-01-20 - Rating: 5)
We called due to a blockage and within a few hours Treshon showed up and was kind and courteous from the start. He knew exactly what was going on with my poor explanation, and even did a scope of our front yard to help potentially diagnose before he even came in the house. He was communicative and clear at every step and made sure we knew exactly what was going on. I was very impressed with how kind and efficient he was during our appointment. This was our first experience with Roto-Rooter and because of Treshon it was a great one.

Review 46 (2023-08-04 - Rating: 5)
Brandon was super helpful! Very knowledgeable and informative about how to take care of our drains, both kitchen and bathroom(s). He went above and beyond for fixing and unclogging our bathroom drain and would highly recommend his service to anyone else experiencing the same issue!

Review 47 (2023-11-02 - Rating: 5)
You can just tell when someone is just doing their job vs when someone genuinely wants to help and Michael is the kind of person to proactively problem solve. He was able to answer all my questions in a timely manner. I was blown away with how quick he was able to respond and show up. He’s super accommodating, trustworthy and efficient. I’ll definitely be going back to rotorooter again!

Review 48 (2023-07-06 - Rating: 5)
Matt was very professional and arrived quickly to snake a clogged drain. He worked with us and gave us a reasonable price. His service was quick and efficient, and he cleaned up after he was done. Highly recommend!

Review 49 (2023-12-20 - Rating: 5)
Woke up to a totally preventable, hindsight 20/20, backed up kitchen sink. After 2 hours of DIY trying, I called a few places. No one had availability but this company had a window of service within 30 minutes. Colton arrived about an hour later and spent 3 hours diligently working on the drain. He ensured that it was clear and even had called a second person out with a camera to check and make sure no other issues were lurking. With a 6 month warranty, the price was worth it.

Review 50 (2023-08-10 - Rating: 5)
I appreciate Treshons work this Morning! He was very friendly and helpful as well as right on time! The price was a bit high, but I do appreciate the warranty and the efficient service he provided today. He also provided me with a coupon, which helped a bit. Thank you so much!

Review 51 (2023-04-22 - Rating: 5)
They came the SAME DAY I needed them and did a follow up visit the very next day. Reasonable rates and very easy to schedule with. Every employee we interacted with was friendly and professional. We will definitely continue to use Roto-Rooter in the future!

Review 52 (2023-01-14 - Rating: 5)
Had laundry floor drain back up water onto floor. Scheduling was easy. Think it goes to a generic corporate call center, but they scheduled it for the next morning. Tiger called 30 minutes before arriving just like they said. He was fast, upfront with the pricing, made sure the issue was really resolved, and gave some quick recommendations for prevention. Don’t know if it was really the best price or not, but it got done quickly.

Review 53 (2023-05-17 - Rating: 5)
Caleb at rotor rooter is the best! He is funny down to earth and is so helpful. I rarely do google reviews but his customer service is exceptional and easy to work with! If anyone needs a plumber in Colorado Springs I would definitely recommend their team.

Review 54 (2024-01-18 - Rating: 5)
Treshon was our technician. He was polite and professional. If I had any questions he answered them. I liked how there hours are flexible, not 9 to 5. Treshon was able to fix the problem. I would recommend the company and Treshon to anyone. Thank you.

Review 55 (2021-03-02 - Rating: 5)
Caleb was out first. He was very patient in tolerating my phone problems. He was polite. Today, Connor Gill came out to take care of what Caleb couldn’t do. Connor was very personable. He had good explanations, showed me where there were issues, and discussed possible problems in the two other bathrooms. He was very clear on the price. He was super polite.Back in the office, and with dispatch: everyone I spoke to was personable, attentive, patient and sounded kind. I had an appointment Monday but the plumber who was to come out had a glitch at the job. So we made appointment today. (Connor got there on time. I didn’t and he waited patiently). I also had trouble with my phone not letting numbers thru and not ringing. I had to call numerous times and everyone was as nice after several times as they were the first time.I hated the $ but I am sure if anything went wrong I could call and you would be responsive. Plumbing problems are the worst and I think the most costly. When you spend a lot of money you like to think the contractors back you up. I think you do.You either have great luck finding staff, you’re very good at it, or both!Kathy Robertson

Review 56 (2023-07-21 - Rating: 4)
The tech was great and very knowledgable. He got out right away and was courteous, efficient and clean. I know the pricing was quoted as a unit price but I felt I was way overcharged for the amount of time it took and the cost of the part (I checked for the same part on Amazon afterwards). He was there for less than an hour and it cost nearly $1k the part on Amazon was only $200. Nothing bad on the tech, he was great and does not set policy, but I will not use roto rooter again because of this experience. I felt like I got gouged.

Review 57 (2023-02-26 - Rating: 5)
Kenneth was on time, knowledgeable and professional. He came to the house right when he was scheduled to, took note of the issues and got right to work. His assessments of the issues were spot on, and he fixed them as fast as Ive ever seen. Pricing was fair as we have been financially strapped, he made sure to do what he could, and even went above and beyond. He did mention other services as an upsell, but honestly, I am going to take his advice and will absolutely be calling back to have (hopefully the same technician) come out and help me with my bathroom and kitchen as there are some projects I would like completed. I whole heartedly recommend this business and Kenneth.

Review 58 (2024-01-26 - Rating: 5)
Professional, timely, & efficient. The technician Colton did a great job and was very respectful. Even set me up with a coupon to save money which was much needed. Thank you !

Review 59 (2023-01-20 - Rating: 5)
Roto Rooter responded quickly and resolved the plumbing issue and did clean up and mitigation. In the midst of a very overwhelming experience Tim was phenomenal. He stepped in and explained the process well, then delivered each step of the way. I’ve rarely seen someone work so hard to do a job right. He was professional, personable, and kind. He answered questions and went above and beyond in his work. I hope you never need water mitigation, but if you do you need someone to walk you through the process and make sure the job is done right, be sure you ask for Tim.

Review 60 (2024-01-21 - Rating: 5)
We received excellent service down here at our place in Springs. Treshon was very informative and helpful with answering our questions. We got a service later in the night and it met our expectations incredibly. Definitely recommend Treshon or this company for any plumbing services!

Review 61 (2022-10-18 - Rating: 5)
I called the Colorado Springs Roto-Rooter office last night when I had a plumbing emergency. My water conditioner had sprung a leak and the plumbers who had installed it were not returning my calls. The Roto-Rooter dispatcher was professional and prompt, and after confirming the details of my issue, was able to schedule a plumber to visit my home the very next day.First thing in the morning Caleb the plumber was at my door and ready to get to work. We were so pleased with Calebs work on our issue that we also opened a new ticket to have him do some other plumbing repairs in our house. Now we are not only on the way to resolving our original issue, but also got some less important plumbing work done and out of the way. Caleb even worked with the manufacturer of our water conditioner to diagnose the underlying issue.Caleb went above and beyond, and is one of the most competent and professional plumbers Ive ever worked with. Ive been a home owner for a long time, and I only very rarely deal with anyone this dependable.

Review 62 (2021-11-06 - Rating: 5)
Daniel and Joseph were both very professional and friendly. Daniel was especially helpful in accommodating to speaking to my father on the phone, as the work was being done in his house and he was out of town. He was patient and helped explain all the options, precautions and prices while answering all my fathers questions. When we agreed on a quote, they were very good at staying right in that quote range when doing all the work and verifying with us when there was extra work, and costs, that needed to be done with a separate pipe to complete the water heater install. I am very satisfied with the work and the product received!

Review 63 (2023-09-08 - Rating: 5)
Even though we couldnt get the replacement installed, they were still very helpful in identifying the problem. We will be going back to them for future repairs(Edit): Took the time to help us install a new faucet all together. Very helpful, quick and professional.

Review 64 (2023-01-02 - Rating: 5)
Both Mark and Josh are great technicians. They both really took the time to explain the issues and best course of action at both of our rental buildings. They also explained the work they performed to all of our tenants which was much appreciated.Because of the outstanding work performed by Mark and Josh, we highly recommend Roto Rooter to anyone is considering hiring them, especially for clogged sewer drain lines.

Review 65 (2024-05-24 - Rating: 5)
The two men that came were courteous and very helpful. They were here about 45 min so it was quick. I am hoping that everything remains as good as when they left.

Review 66 (2024-01-13 - Rating: 5)
Very happy with the job Treshon did fixing my broken toilet. They came out quickly after I called and got the job done in an hour. I will be calling back here in the future for any of my plumbing needs.

Review 67 (2022-09-02 - Rating: 5)
They came hours before the appointment time which was amazing with my schedule. The technician Zack was professional throughout and courteous. He kept me informed throughout the installation of my toilet. Thank you Zach I now feel comfortable in my new home purchase. I will use you for all my plumbing in the future☺️.

Review 68 (2021-10-24 - Rating: 4)
We had a sewer backup and I called roto-rooter. The first part of the experience was a little frustrating and challenging. I told the service rep that I had a backup in our crawl space. The rep didn’t seem to understand that the crawl space was not a basement. I was quoted a time from of 3-5pm. I missed the phone call at 4 and called right back. When I called I was told they where behind. I called again at 6 to get a status update and was told they where waiting on the tech to finish a job. Finally got a call at 7:30 and a tech showed up at 8. He explained he could not go into the crawl space as he was not certified for crawl space work. He gave us an option to clean the lines by removing the toilet which is more expensive than going through the crawl space. He said he could call and get someone scheduled to come out in the morning that was crawl space certified and could clean the lines from there. We took this option. We called around 9am and verified a tech would be out between 11-1. Bryce and Brandon showed up. They crawled into the crawl space and confirmed we had a backup. They where patient, courteous, and professional. They explained their equipment was too big to get into the crawl space and that the only option was going to be to pull the toilet. Knowing we needed to clean the up the backup and dry the space out so we could turn the hot water heater back on I gave the go ahead it was 200.00 more because they have to pull the toilet. They checked the lines four times and explained that the work was certified for 6 months and another person would be out to video the lines. Overall the experience started out rough and stressful but Brandon and Bryce made me feel a lot better and I appreciate what they did.

Review 69 (2021-12-03 - Rating: 5)
Our service tech Bailey was exceptional! He was very well mannered and very professional. We had roots in our main sewer line and he explained the service that he could do for us to elevate this problem. The cost was very fair and completed in a neat and timely manner. We are so appreciative to Roto-Rooter and cannot say enough positive things about our experience with them. Thank you Roto-rooter team!!

Review 70 (2024-02-07 - Rating: 5)
Thank you for sending Tre to save the day!He was professional, knowledgeable and personable. Also, thank you Ace for getting me on the schedule the same day.

Review 71 (2020-11-08 - Rating: 5)
Tyler and his partner arrived quickly, within 30 minutes of us making the call. They assessed the issue and explained their solution well, however they discovered a piece of tile had been lodged in the sewage line during construction and worked diligently to remove the obstruction so that we wouldn’t have any further problems. We are very great full for their hard work and honesty. The price wasn’t too bad either.

Review 72 (2022-12-10 - Rating: 5)
Our plumbing had backed up to where we did not have use of any of our 3 bathrooms. Roto-Rooter was very responsive to our needs. Representative Camden arrived and was successful in clearing our lines within 1 hour. He also will schedule us in 6 months for re-occurring drain checks, and/or clearing as needed. We are very appreciative. Thank you.

Review 73 (2024-01-18 - Rating: 5)
Really appreciated the help from you all they were very sweet over the phone kept me up to date about when they could be here they were available literally 2 days from when I called. Treshon was very helpful very kind and patient with my 82 year old dad would def recommend to other people!!

Review 74 (2023-05-24 - Rating: 5)
Caleb was a life saver!! He went above and beyond to come check out my problem, diagnosis it quickly and offered effective and affordable solutions. I appreciated his help tremendously! Highly recommend Caleb. He is an asset to the community and to Roto-Rooter!

Review 75 (2021-11-15 - Rating: 5)
I just had the best experience from a plumbing company ever! Ian, Mike and Kaleb were extremely professional, honest and knowledgeable. I had a problem with the mainline and needed it cleared.If they could not clear it they would not have charged me. They decided to put a camera down my line after clearing the obstacles and pronounced my pipes clear to the street. Everything is working perfectly now. Interesting, I had another plumber come to my house the week prior. He told me I would have to dig up the foundation and replace the pipes for $25,000.00 immediately. I so appreciate the integrity of Ian, Mike and Kaleb .

Review 76 (2022-08-29 - Rating: 5)
Roto-Rooter was a great and quick option for our plumping issue! We called the night before we discovered a valve problem and we were able to be serviced the following morning. Our service technician was Zac (7722). He did an awesome job helping us in replacing the slop valves for our washing machine. He let us know when he would be at our home the morning of and when he came to evaluate the issue we were having he communicated well and explained the process and cost. Zac was quick and assertive with his work! Thank you Zac!

Review 77 (2023-07-05 - Rating: 5)
Matt was awesome! Came out same day and didnt over charge me for stuff I didnt need. He communicated well through the whole process. I was out of town when my toilet was clogged up. I would definitely give them my buisness again.

Review 78 (2022-11-27 - Rating: 5)
Technician: Caleb M. (#5505)Roto Rooter was not the cheapest option, but Im convinced it was the best both in terms of how fast Caleb was able to replace my water heater and also in terms of the quality of the work and equipment. I probably could have done this myself, but I dont have the time or energy to do that. I could have shopped around for the cheapest option, but other places were already booked through the week. Caleb came by the same evening to assess the situation, and by the next morning was already removing the old heater and installing the new one. I was able to ask him questions about our existing plumbing and he always gave an honest, thorough answer. He went the extra mile in terms of replacing our thermal expansion tank, some of the exhaust venting, and a nearby existing joint that was leaking. Instead of sweating the pipes (time-consuming, risky, messy) or using something expensive like Shark Bite joints, Caleb used ProPress couplings on all the new connections, explaining that they last longer than other options and are faster to install. He also gave a good explanation of how the slightly pricier water heater that he brought was better than any I could get at Home Depot. All-in-all a great repair/installation and I feel secure that none of this new work will leak or prematurely fail.

Review 79 (2022-08-22 - Rating: 5)
Zack came out and was extremely forthright and honest. He did his best to lower the cost as much as possible and was in and out very fast and very efficiently. Grade a service.Only downside is that they dont do drywall repair. Beyond that, cant say enough good about my technician

Review 80 (2022-06-04 - Rating: 5)
I have had several Roto-Rooter Service Techs and Supervisors in my home/on the phone over the last couple of days, and they have been some of the most respectful and compassionate professionals I have ever dealt with. Zack K. did the initial floor drain clearing in our basement, then Alex P. and Timothy M. were both super helpful in talking to my insurance company and explaining what my options were for preventing this issue in the future (it will involve some big outdoor excavation). Liam O. got started on the mitigation/cleanup the very next day! Finally, Nick E. who took over the project for Alex has been prompt, responsive, and understanding through all my communications with him. I also want to mention that they all saw my two dogs outside patiently waiting and asked to meet and pet them, instead of making me keep them outside the whole time :) They are a great team and I would highly recommend them to any of my friends and family. Thank you all!

Review 81 (2019-12-24 - Rating: 5)
The service was outstanding. I had a leaking copper pipe & knew calling around the holiday could be an issue. Roto-Rooter got me right on the schedule with a 4 hr window. Dave arrived in less than the 4 hrs. He was very pleasant & professional. He explained the problem & had it fixed quickly. I was very impressed with everyone I spoke with. They did everything possible to ensure I had service the same day. I highly recommend them.

Review 82 (2022-10-12 - Rating: 5)
Mark came out to fix an issue we had with our drain overflowing. The problem was a blockage in the pipe. He was able to get it cleared out and get our water working again. He was so friendly, explained everything so we could understand, and left our bathroom super clean. He even offered to help us take our trash cans in on his way out. Thank you Mark, we’re so happy with our service!

Review 83 (2021-11-25 - Rating: 5)
Hello,The service was amazing and the price was right! Thank you guys so much!! The crew that came out to the house was professional, courteous, friendly, had a great sense of humor and really knew what they were doing! Such a great experience, thank you guys so much! We are so excited to use our new GE gas range, and also thank you for walking us through the procedures to get rid of factory coating =)!!!Happy Thanksgiving and we will be recommending you guys to everyone going forward!Best Regards,Jackie Alton

Review 84 (2022-09-03 - Rating: 5)
Had a backed up in pipe for my washer & shower was slow draining. Robert was awesome, and made the repair, and gave us information to help make sure it doesnt happen again. I have always used Roto Rooter, because of their honesty & professionalism. Hopefully I can ask for Robert because he was truly awesome!!

Review 85 (2023-06-15 - Rating: 5)
Second time having to call Roto-Rooter for same day service. Called this morning just before 8am. It is now 10am and the job is completed! Everything back in working order. The tech Treshon was so professional and so kind. Highly recommend!!!

Review 86 (2023-02-06 - Rating: 5)
On day one, Robert and Bryce came and tried to clean what we thought was a blockage. They were here for almost 4 hours. On day two, Ross and Shane came and found the blockage. On day three Tyler came and dug up the collapsed pipe and installed a new clean out. Later that day, Jason and Brandon came and and used a high water pressure jet to clean up the rest of the pipe. This Roto Rooter company has the best craftsmen and everyone was so nice and explained everything in great detail! I highly recommend this wonderful bunch of craftsmen!❤️

Review 87 (2023-02-10 - Rating: 5)
When I called they were professional, helpful and understanding of what I needed help with. They immediately sent someone out within a reasonable time. The technician was so polite and even explained the issue as they were making the repairs. I was very happy and appreciate of the service received from start to finish.

Review 88 (2023-07-05 - Rating: 5)
I called to get a clogged drain in my basement looked at. Within the hour Matt was on site and within two the issue was resolved. Matt was very professional and provided excellent customer service throughout the entire process. They will be my go to location for plumbing solutions.

Review 89 (2022-12-12 - Rating: 5)
Awesome people. Update you regularly during a job and wont do anything without permission and discussing price first. Also FREE to have them come by and look at your issue. Would highly recommend.Shout out to ROBERT (#34-7435) for exceptionally professional service.

Review 90 (2023-07-07 - Rating: 5)
Matt was incredibly helpful and here so quick. He was able to fix our issue within half an hour and was very professional/Courteous. Definitely great value.

Review 91 (2017-02-03 - Rating: 5)
Daniel was fantastic! We are so absolutely satisfied with his service. He was a pleasure to have as a plumber. He did a great job clearing our main line. He was so cheerful even though it was late and was super understanding about our concerns.We will gladly use Roto Rooter in the future for any issues we may have. The customer service was great, and Daniel was so nice and helpful. We recommend this company.

Review 92 (2023-02-02 - Rating: 5)
We had a leak in our wall and called Roto-Rooter for a second opinion. We didn’t know how much damage had been done so it was a big plus Roto-Rooter had a water remediation aspect. Scott, our technician, was great. He arrived within the service window, was very personable, and was able to complete the repair the same day that he gave us the quote. Roto-Rooter will be our new go to and recommendation for plumbing services.

Review 93 (2023-08-26 - Rating: 5)
Brandon was a delight. He diagnosed my problem, fixed it, and answered all my questions fast and professionally. Will look forward to working with him whenever I need a plumber. You are fortunate to have him as an employee.

Review 94 (2023-09-28 - Rating: 5)
Treshon did a fantastic job running a snake down to a main line to push past some roots that backed up the entire sewage system of the home. He walked through every step of the process and explained what he was doing and why. Very professional and knowledgeable and answered any questions that came up.

Review 95 (2022-04-21 - Rating: 5)
This Roto Rooter was as professional and helpful as other Roto Rooters I have used before (in different states as well). I am very happy with the explanations I got regarding my sink disposal. I wasn’t thrilled to have to buy a new one! but it was necessary. And he had a very good quality new disposal in his van. So I didn’t have to wait another day for the parts. Zack Koehler was professional, cleaned up all of his things inside the cabinet and on the floor. He was informative and knowledgeable. He even gave me advice for my dishwasher, a water sensor I could use for my basement furnace room, and even a tool I should buy for easily cleaning hair out of showers. Our interaction made me feel less sticker shock for the services and the new disposal. Good value for my money. With a year warranty from Roto Rooter and 3 years from the manufacturer. I’m happy. And better informed, too. I will definitely use them again and hope to ask for Zack, too. Thanks Zack!

Review 96 (2023-07-01 - Rating: 5)
Treshon came out to do a plumbing job, and he was very professional, he went out of his way to make sure he did quality work, and had a positive attitude the whole time! Everything is back to working order and I will definitely be calling him back for any future work needed. Thanks again Treshon!

Review 97 (2022-02-14 - Rating: 5)
I experienced an old pipe leak that was causing severe damage to my home. This team was exceptional and came out immediately, thoroughly explained my issue and how to resolve and fixed the issue within 1 day. Josh and Mark were amazing to work with and this will be the only company I use for plumbing issues going forward. Highly Recommend

Review 98 (2023-09-24 - Rating: 5)
Treshon was amazing. He explained everything, double and triple checked everything before completion. He was very professional and very personable. A real value to have on your team.

Review 99 (2023-08-25 - Rating: 5)
Couldn’t be happier with the services that were completed. I had a new sump pump installed. Customer service was excellent. Definitely on the more expensive end..but you get what you pay for. Will continue to use Roto-rooter for my plumbing needs.

Review 100 (2022-05-31 - Rating: 5)
I had a water heater go bad, water on the floor, etc., on Memorial Day. I wasnt sure I could get help on the holiday, but I called the 800 number. The repair guy was at my house in well under an hour. He went to get parts, swapped out the unit, and everything was complete 3 hours after I called them!Caleb M. was polite, professional, knowledgeable, and fast. I am very impressed with this service, and will definitely recommend them.

Review 101 (2023-01-22 - Rating: 5)
Kevin at Roto-Rooter came quickly on a weekend and repaired/cleaned our sewer pipes. He was very friendly and super helpful/professional. Highly recommended. Thanks!

Review 102 (2020-11-10 - Rating: 5)
Received call prior to techs arrival. Mike and Zach were courteous and good listeners and asked questions an talked through procedures and estimated cost before hand discussing options. They never tried to rush to complete job even when one floor drain grew in to doing main line also in spite of complications with getting access to it. They took great care to to keep any mess contained and did any necessary cleanup afterwards. Clean, courteous, professional Mike and Zach were very nice to deal with and job was completed as quickly as possible and to my satisfaction.

Review 103 (2021-09-06 - Rating: 5)
Zach and Ross did a great job! Everything was explained well, job was done quickly. Great response time, professional employees. John showed up right after and scoped the line, gave us options and was very informative. Thanks to all, very happy with the outcome.

Review 104 (2023-07-22 - Rating: 5)
Treshon did an excellent job. He was really nice and great Plummer. My shower drain was clogged and he diagnosed the problem and had it cabled out immediately. Treshon was really friendly and explained what was happening as he went. Thank you Tre!

Review 105 (2021-07-02 - Rating: 5)
Scott and Jake did an excellent job of helping to resolve our sewer issue at our memory care facility. They quickly got to work and were happy to answer all my questions throughout the process. They were very informative about the process as well. I would definitely recommend Roto-Rooter to anyone in need of a sewer repair! They definitely got that funky smell out 😊

Review 106 (2022-10-06 - Rating: 5)
Scheduling was quick and easy. Next day, Keaton arrived on time, listened to my various issues. Addressed each one in a timely manner. Did a great job! And was very patient and understanding with our dogs, which was important as well.

Review 107 (2021-04-24 - Rating: 5)
Everyone I worked with was extremely knowledgeable and kind. Mark was very professional and provided lots of great information and tips on the evaluation, Connor and Robert were extremely fast with expertise at clearing the problem, and then Brian and another assistant were very thorough and detailed on the mitigation. Very impressed with the overall service experience

Review 108 (2021-08-17 - Rating: 5)
I just had a wonderful experience using Roto-Rooter and specifically the technician Connor. Connor was very professional and quick to explain all repairs. Especially living in an older home with quirks, it was nice to feel confident in the service provided. Will be using again and will recommend to anyone in the Denver area!

Review 109 (2022-01-21 - Rating: 5)
I called after hours for a plumber to come out the next day because the handle on my shower broke. Caleb showed up early the next morning, was professional, neat, knowledgeable, and very friendly. He took the time to explain what he was doing, showed me the parts that needed to be replaced, and did an excellent job repairing it. I will definitely request him again for any plumbing needs!

Review 110 (2020-11-15 - Rating: 5)
The service that Ive received from this company is amazing. This was a non-emergency issue on the water heater and I had service the same day with amazing customer service. Not only the customer service that won me over, the plumber name John helped me out tremendously. He was kind, courteous, and most importantly he was patient with me with the water heater issue I had. It was a big job, but John was able to handle the situation also following CDC guidance on covid-19 with a positive attitude. The overall experience with this company, 10 out of 10 will use again and will recommend anyone who have any plumbing issues to use these guys, especially John.

Review 111 (2023-06-30 - Rating: 5)
Called several plumbers when we got backed up at my restaurant. Roto Rooter was out in less than an hour and we were taken care of. Treshon was prompt, efficient, and was able to explain everything clearly.

Review 112 (2017-07-20 - Rating: 5)
Glad we were able to set up an appointment online. The time frame was pretty straight forward. Our tech, Craig, arrived on time and was friendly, professional and CLEAN! No mess left and he explained everything he was doing each step of the way. I really appreciated Craig explaining the issues and solutions. If we have any future problems, we wont hesitate to call again. Thanks for such a quick and professional response.

Review 113 (2024-01-20 - Rating: 5)
Colton Chase came to check my clogged kitchen sinks. He also checked the pipe in the crawl space. He cabled both ways to get past the point of the clog. Voila!He was very friendly, professional, and committed to fixing the problem.Thanks, Colton

Review 114 (2022-10-12 - Rating: 5)
The gentleman sent to fix my backed up toilet, not onlyfix the recurring clog, he worked to discover why it kept happening. He not only found it he carefully and meticulously fix the pipe that had previously been installed out of alighnment. During this time he was polite and professional. He also took the time to explain (with photos) what was wrong and how he would fix it. I highly recommend this company and this employee.

Review 115 (2021-08-11 - Rating: 5)
Damian was efficient and easy to work with. He showed up on time even though I wasnt on time. I appreciate his hard work. He was up front about pricing. Although it was a bit high, Im aware of how expensive your equipment is to maintenance as well as purchase so I do understand. Thank you for the great service. Responded in a timely manner and got everything fixed up in just over an hour! 😁

Review 116 (2020-07-10 - Rating: 5)
We just had our drains hydro-jetted and serviced by Daniel and we could not be more pleased. He spent the time needed to do the job right, double-checked the quality of service that he had provided, and to top it off he was so personable and easy to talk with. This is actually the second time we have worked with Daniel and both times we have left feeling good about the exchange. Thank you, but hope we never see you again! :)

Review 117 (2021-09-10 - Rating: 5)
Emergency clogged toilet.When no one else would come one a holiday, I was a able to reach Roto-Rooter. They were at my home within a few hours, did a quick clean job and left no mess. The plumber was courteous and offered good advice to prevent such an incident in the future.Dont expect a call on one of the biggest holidays of the year to be cheap! They warned me of the price ahead of time though so I had the choice of refusing. BUT when no one else in the city could come, they were there!I had them a few years ago and had the same good service. There was a far more serious problem which they explained. Although our landlord chose not to use them for the major repairs, we would not have known without their investigating. The service mean was courteous and accepted the landlords decision.

Review 118 (2022-08-15 - Rating: 5)
Josh is awesome & extremely relatable and fun to have around. He definitely knew his work & gave us answers to a multitude of questions we threw his way.We will definitely be requesting him for any further plumbing needs!Thanks Josh, youre amazing my friend.Michael & Cyndi Stamper

Review 119 (2023-09-25 - Rating: 5)
Zac was on time, fast, and professional. A field representative came to check on the project. Would definitely recommend if you’re in a pinch and need a quick solution to your plumbing issue.

Review 120 (2019-11-07 - Rating: 4)
Overall, my experiences with Roto-Rooter have been very positive. Each technician that has come to visit has been very honest, respectful and knowledgeable. This past time we had Richard B. who made sure to wear booties in the house and when I commented on how nice that was, he later made sure to but booties on the wheels of the scope machine. The reason I didnt give 5 starts is because there were some communication issues with the dispatch system. I had called over 24 hours in advanced to schedule an appointment and was told that because I had called with advanced notice, my appointment time would be honored. The next day I hadnt received a call that anyone was coming so I called dispatch and they said I had a 4 hour window....well at 9:30pm (30 minutes after that 4 hour window) I received a call that the technician was at my house, but I had already gone to bed....also the dispatch number was showing up from a different state...not sure if that was my phones issue or theirs..?Overall, I would recommend their services!

Review 121 (2023-08-04 - Rating: 5)
Zac and Josh were super helpful with my plumbing situation and very informative. Zac gave great advice about how to prevent future problems and great maintenance ideas. Totally recommend! Thanks Roto Rooter.

Review 122 (2021-05-09 - Rating: 5)
Our technician Zack was amazing. Its very difficult to find good service in todays world. We had scheduled 2 other plumbing companies before RotoRooter. Neither showed up or called. Roto Rooter...called to let me know the tech was on the way...Zach was on time and went above and beyond to help. He was very professional and kind....very rare these days. I would absolutely recommend and use again.

Review 123 (2023-07-02 - Rating: 5)
Treshon did a great job! He was prompt and efficient in the diagnosis and resolution to our issue. He was also polite and professional. I would recommend Treshon and Roto-Rotter for any of your plumbing needs.Thanks,Tami Famble

Review 124 (2019-12-07 - Rating: 5)
It was great working with Kevin today. I was tinkering with my faucet for a couple of days and finally caved in and made the call. I’m so glad I did. Kevin was fun to talk to and taught me some small details to look for - for next time. I was so happy in the end. I’m glad I got the opportunity to get Kevin assigned to us. He was very efficient and honest with pricing. I’d definitely recommend roto-rooter to others. Hopefully you’re lucky enough to get Kevin.

Review 125 (2021-08-18 - Rating: 5)
I highly recommend Roto-rooter. Scott and Jake did a great job with our unique issue. They were very professional, knowledgeable and very nice. I will definitely call Roto-rooter again if we need plumbing work done. From the first call to the finished work we received excellent customer service.

Review 126 (2021-04-28 - Rating: 5)
Zac came out on time and ready to work! He did an excellent job! We are so grateful. He was a wealth of knowledge and was able to solve all of our plumbing problems quickly and efficiently. He was also incredibly personable and an all around great guy! Scheduling an appointment online took less than a minute and they were out the next day within a reasonable time frame. Thanks Zac and Roto-Rooter!!

Review 127 (2021-12-06 - Rating: 5)
We had our sewer line back up at an even more than normally inconvenient time: at night, on a weekend, with out of town guests visiting. While we were a little frustrated at the lack of communication as to delays in the arrival (initially we were told it would be 1 hr, and then after nearly 1.5 hrs we called again and were told it would be another 2 hrs-- we were never updated about the delay), our tech Jason made up for it with his clear communication, professionalism, and ultimately fixing the problem within an hour of his arrival. We also appreciated that Roto-Rooter does not charge after-hour or weekend fees (other places we called were going to charge 100-200 just for it being on a night/weekend).

Review 128 (2023-06-25 - Rating: 5)
Aladdin was very professional, answered any questions I had, and did a stellar job. My sink is draining like it is brand new. He even cleaned up everything afterwards. Thank you very much. Would recommend him to others that need yalls service.

Review 129 (2021-05-26 - Rating: 5)
Roto-Rooter technician Conner showed up on time and introduced himself. He was very professional in knowledge and in uniform. I explained my problem and he proceeded with a few tests and he gave me the price for the work to be performed and there was no haggling on my behalf. He attacked the problem with confidence and ease all the while conversing with me throughout the process. He completed the job and made some recommendations on what I needed to do to help prevent future clogged drains. He cleaned up his work area and we took care of the final paperwork. I highly recommend Roto-Rooter and I give very high marks to this technician. He obviously knows his job and it appears he is ready for more responsibilities.Great job and again, great experience.Regards,Ron

Review 130 (2017-05-06 - Rating: 5)
When our water pump stopped working a Roto-rooter technician was at our house within an hour! Jason was very kind, professional and knowledgeable and did everything in his power to solve our issue and get us the best price for service and equipment. I was very impressed with the whole experience.

Review 131 (2021-07-02 - Rating: 5)
After discovering water in our basement, we called Roto-Rooter for service. Scott showed up within hours of placing the service call and quickly diagnosed our issue as the sump pump having failed. He was able to replace our sump pump the same day. He was very professional, knowledgeable and worked quickly. We also found him to be genuine and honest. I would highly recommend Scott for any plumbing needs!

Review 132 (2024-10-10 - Rating: 5)
The water in my bathtub began running full force when I turned it on, and I could not turn it off via the handle. Dakota determined that it needed a new cartridge. He had one in his van which he I stalked, and assured me that he had used silicone to keep it moving easily. I was very impressed by Dakota’s competence, and I felt that he had a very nice way about him.

Review 133 (2022-06-02 - Rating: 5)
Angel came to do a main line clean out for us. He was an amazing resource and very thorough. Trouble shooting wasn’t easy and Angel took the time to systematically find the root cause and made sure the issue was resolved. Roto rooter has a flat rate as well which kept this lengthy ordeal reasonably priced!

Review 134 (2016-11-08 - Rating: 5)
Dan and Colin did an amazing job on our water heater replacement! They were on time and efficient and the final price did not exceed the estimate I was provided. As an added bonus they super friendly to my little girl who had lots of questions for them. After the water heater was done they noticed a little bit of water running and found a toilet flapper that needed replacement which they were able to do on the spot. They checked our crawl space to verify there were no leaks or drips from the water heater that we couldnt see from the closet in the garage. These guys were the best, will definitely use them for all of our future plumbing needs.

Review 135 (2021-06-16 - Rating: 5)
Connor was efficient, professional and pleasant. He took the time to analyze and diagnosis the problem and clearly explained everything to me including the costs of the repairs. After completing the repairs he review everything he did and asked if I had any questions. I highly recommend Connor!Having an older home,I have learned a great deal about maintenance and repairs and appreciate Roto-Rooters process and workmanship.

Review 136 (2021-03-29 - Rating: 5)
Zack and Tim were prompt and courteous. Assessed what problem could be gave us a good estimate of what repairs would cost. Zack is an asset to his trade. Very courteous and friendly took care of our our problem and a pleasure to to business with. He was also very personable you don’t find that much any more. He ensured our problem was fixed and he cleaned up and you couldn’t notice we had a problemSincerelyPam

Review 137 (2023-11-17 - Rating: 5)
Wonderful experience! 10/10! Cole was super helpful and educated me in upkeep. I will definitely use Roto-Rooter for my future needs.

Review 138 (2022-05-16 - Rating: 5)
Thank you Caleb for coming out on short notice and replacing our hot water heater! Everything about your work showed your extreme dedication to professionalism and craftsmanship. Thank you for finding a replacement hot water heater with a long warranty.We hope to not need a new water heater for quite some time, but we will favorably consider Roto Rooter for any future plumbing jobs.

Review 139 (2022-10-06 - Rating: 4)
I was debating about giving a 3 not because of the gentleman that came out and unglogged my toilet but because I had to reschedule twice. The first night man called said was 20min away never showed up reschedule for next day the person was to be at my home 7:30pm lady called said they had to leave for emergency right when they were to be at my home so I reschedule for next day he came through was very friendly and thorough. It cost me more although she gave me 100 offtotal he made sure everything was working great. I didnt like for four hundred and something dollars they only give you a week warrenty. Also the lady that worked with me I think Debra was great made sure I was taken care of.

Review 140 (2024-10-19 - Rating: 5)
We had a great experience start to finish with Roto-Rooter. Had an emergency water leak and we got a technician out quickly. They assisted in finding the cause and steps to mitigate the issue. We were very thankful for the help and expertise.

Review 141 (2018-06-21 - Rating: 5)
Broken water pressure valve and water heater replacement. Very happy with Colin, he was very helpful and courteous! he was also very knowledgeable and explained everything to me. He actually made the whole experience less stressful, I was very pleased with the service. I will absolutely use this company again. Thank you guys!

Review 142 (2019-11-05 - Rating: 5)
Mike Shirey #1051 arrived after a very long morning and was professional from the moment he walked in the door. He was determined to find out our problem which was not found last time Rotor Rooter came up five months ago. He looked at all different ways at solving the problem and finally unblocked our sewage line but discovered other problems we should be aware of. He worked solid for several hours and was so personable and did all that he could do with what was going on in this older house that my daughter lives in.If I had my choice I would have no one else but Mike come to solve our plumbing problems. Thank you Mike.

Review 143 (2017-01-06 - Rating: 5)
We were downstairs in the master bedroom & just happened to hear a gurgling sound coming from the drain in hot water closet. Called Roto-Rooter to get on the schedule before I had an issue. Thankfully they were able to get us scheduled on the same evening, which was perfect as we happened to be off work. We own our own business & it is very difficult to take time off to wait for an appointment during business hours. The technician was prompt, pleasant & very professional. He had us up & running along with some information for future maintenance in a short period of time. Very happy customers!

Review 144 (2023-06-17 - Rating: 5)
Robert and Tiger came to my rescue today! Our disposal backed up and was leaking everywhere, even into the basement. Robert and Tiger came quickly, did the job fast, cleaned up after themselves, and were so professional and courteous.

Review 145 (2019-07-12 - Rating: 5)
Had the main back up at my house. Called 5 other companies with no answers, then I called roto-rooter and the dispatcher said it would be within an hour to an hour and a half for someone to come out. 10 minutes later after the call the technician by the name of Kevin was at the door. He was fast at figuring out the issue I was having with the drains backing up through the whole house. and cleared them out in no time. I would recommend them to everyone for the experience I had.

Review 146 (2021-10-18 - Rating: 5)
Ian C. was knowledgeable to no end. Friendly to no end. And overall just someone I’d love to work with. If I could hire someone like this to do everything I would. Company never over charges, never over sells, and just is filled with good human beings who provide a good service with a smile. Will always call them first as I have in the past.Also, they picked up my call at 1AM to get me scheduled for 10AM since my mainline sewer backed up and was about to cause some serious damage.10/10

Review 147 (2021-12-20 - Rating: 5)
Kelly the plumber who unclogged the toilet drain was thorough about checking how our plumbing was set up.He understood the problem quickly.He used his large main drain machine and removed the clog but was unable to get past 70 feet. A camera is coming to look at that.Kelly spent 3 hours working on the problem. Solved and we received a 6 month guarantee if the drain clogs between now and then.I am very impressed at Kelly’s knowledge, skill and ability.

Review 148 (2020-11-09 - Rating: 5)
Tom was very professional and personable. He arrived on time and was very courteous with the current Covid situation - keeping his mask on, maintaining a safe distance, etc. He was knowledgeable and efficient on getting the job done quickly. He answered any questions we had and ensured the job was well done. I also appreciated that he kept the work area clean. I would recommend Tom and his team at Roto-Rooter. Thank you.

Review 149 (2021-12-29 - Rating: 5)
Josh showed up, quickly found the leak in our bathtub, and stayed until midnight to get it fixed. He was a hard worker and stayed late just to make sure we’d have water the next morning. Great experience and very professional service.

Review 150 (2016-05-05 - Rating: 5)
Great experience. I called and they were able to schedule me same day, originally had them scheduled to come around 2:30, but they were able to get to my house by 1:00pm. Which was a big plus, because most companies show up much later than they say they will. Daniel was my technician; he was extremely friendly and knowledgeable. He was able to fix my plumbing problem in a very short amount of time. And because the problem didnt take long to fix, he repriced my original quote, which was another bonus! Also, they offer warranties on their work! I would highly recommend Roto-Rooter to anyone.

Review 151 (2021-12-29 - Rating: 4)
Very professional and friendly technician came on out to help us with our drain issue. The price for the service was incredibly steep (and a little mind blowing honestly) but I guess thats business today. The tech was friendly, knowledgable, took time to help me understand everything going on, what he was doing, what he found, and initiatives for the future to prevent a recurring issue.

Review 152 (2023-08-25 - Rating: 5)
The service technician he was very kind empathy towards my husband and I… He was very professional, polite and very respectful! I would recommend the personal Devon from Rooter Rooter to do the job!

Review 153 (2024-01-20 - Rating: 5)
I am very happy with the service provided. From customer service to the technician that came out. If you can ask for Treshon please do! He’s been amazing helping us out.

Review 154 (2018-04-24 - Rating: 5)
These guys did an excellent job The 1st guy came out about 9 oclock at night last night unfortunately it was too big of a clogged for Him to break through it with the smaller machine The next day Daniel came out in the am with a camera and a bigger machine He was able to break through some gunk that had calcified inside the pipe unfortunately I did get some water damage in the basement below the clog but their team came out immediately in assess the damage and is helping me to get through the Insurance process and get things mitigated very quickly Thanks Dan wyatt for getting the job done

Review 155 (2023-01-23 - Rating: 5)
Keith and his apprentice were wonderful!!Very professional and pleasant.Extremely positive with smiles on their faces.Left the work area tidy and cleanThank youLynn and Edward Seaton

Review 156 (2022-07-01 - Rating: 5)
Caleb did a wonderful job. He informed me he was on his way, and arrived on time. Did the job quickly and told me what he was doing. It was clear he was a master plumber and it was reassuring to have him working on my house.

Review 157 (2020-11-15 - Rating: 4)
The technician John was great. He was very prompt, and forthcoming, and very knowledgeable. Major kudos!The only gripe I have about the company is that I originally had an appointment on 12 November between 10 and 2 and ended up having to reschedule to 14 November, because the company did not have enough technicians available to fullfill the obligation. That was quite upsetting, especially when you dont get a straight answer when you call to inquire about the delay.Again the technician John was great,and I would recommend him to anyone.C.S.

Review 158 (2020-02-10 - Rating: 5)
We just purchased our first home and naturally it came with all kinds of fun troubles! 2 weeks in and our plumbing backed up on a Saturday night around 5pm. My wife was in the shower upstairs and the pipes in the lower bathroom started to bubble. Having no clue who to call we reached out to Roto-Rooter since that’s a name that everyone knows.About 2 hours later Cody showed up like a knight in shining armor! He took one look and knew exactly what to do. Luckily we purchased a home that already had clean out valves in the front yard making his job nice and easy (or maybe I think it was easy cause I got to sit inside while he froze outside running a snake through the line…).So, we found a coupon on their website and it included a free camera inspection at a later date so Cody set up for them to give me a call to schedule that and he took care of the main drain issue and all the roots that had grown into our lines.Best part of all of this, Roto-Rooter is that same price no matter the time of day or day of week! We were certain that it was going to be $800 or something crazy like that but Cody discussed the price with me before he started and I was happy to agree to something around $400. All I wanted was to take a shower in peace after many long days filled with home improvement projects.Thanks so much Cody for your hard work, educating me on some pretty fascinating plumping topics, and making sure I was good to go!

Review 159 (2021-10-26 - Rating: 5)
Loved the team. Tim, Liam, Mike and another guy. Awesome guys. Did great work. Returned calls. Truly cared. Office-customer service NOT SO MUCH. Hated dealing with them. Especially Miles.Unable to use them do to other insurance problems within the city. I can only recommend the team I had and will do so

Review 160 (2021-08-02 - Rating: 5)
Casey was amazing and very informative. He was very friendly and personable during his visit. I highly recommend him to anyone and everyone that requires his assistance. If/when we ever need to this service, he will be the person we request. Thank you Casey for the best experience in such a crazy time!!!

Review 161 (2022-12-02 - Rating: 5)
I have a house that was built in 1921. So I thought access would be difficult. But my specialist showed us the most efficient way to clean out the sewer. I am forever grateful to his insight. They were also extremely efficient as they responded to the call within an hour of me placing it. And that was on a Saturday.

Review 162 (2017-01-20 - Rating: 5)
Our service tech came out quickly and was very professional and friendly. He was very knowledgeable and gave us some tips to prevent future clogs. Their rates are very reasonable and my overall experience was excellent. Hopefully I wont need a plumber any time soon, but if I do, they will be the only ones I will call!