Mr. Rooter Plumbing of Colorado Springs
Located in Colorado springs, Colorado
Address: 1508 Dustry Dr, Colorado Springs, CO 80905, United States
Phone: +1 719-602-2280
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Drainage service
- Hot water system supplier
- Septic system service
- Water filter supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-24 - Rating: 5)
To begin this company is a five star company. starting with the professional that answered the phone to start this process and Beau who took the project, started it and followed it through the whole way. A special thanks to the different crews that showed up through this crappy process. Always professional and always took time to answer any questions that I had. There attention to detail was awesome. I will recommend this company to anyone and everyone, thanks again to all. -
Review 2 (2025-01-01 - Rating: 5)
I had a pipe break and a major clog in my pipes from the kitchen. They where able to come out and fix it in a timely manner. I called for an emergency service at 430 and were able to get someone out to me by 6pm. The guy was super friendly and worked quickly. -
Review 3 (2024-12-27 - Rating: 5)
Mia..the representative that arrived..was very professional her wealth of knowledge gave a true sense of relief. Once the job was complete her customer service skills told a true story. Mr. Rooter hired the right person to rep the company...SHOUT OUT TO MIA...Thank You so much... -
Review 4 (2024-12-02 - Rating: 5)
Brent was very prompt, he was very pleasant and he got our drain unplugged in no time at all. He was very knowledgeable and easy to talk to and we enjoyed meeting him. He has our vote of approval and please thank him for a job well done. We will not hesitate to call Mr . Rooter in the future. Thank you again! Jeff and Chris Mize -
Review 5 (2024-02-23 - Rating: 5)
These guys are very professional and very hard working people! Iāve been blue collar all my life, so speak from experience! Really didnāt know how much time, hard work and technical advancement goes into a project like mine.They did a complete sewerage line replacement from the city sewer tap to my house with 2 new clean outs . Iād like to give out a special thanks to Karl for helping me get this job started and the rest of the guys a solid āThanks for all your hard workšš¼!!!āand making it a pleasurable experience!! Recommend them highly!!! Tim Hartman -
Review 6 (2024-08-20 - Rating: 5)
Excellent same day service!!! Brent went the extra yard to try to fix our water heater. We really appreciate that he wasnāt there to sell us a new one. Even still it couldnāt be fixed, sadly. But he still accommodated us with a few extra request surrounding the install of a new one and he was great to work with. If I could give more than five stars, I would. Best of all we were only without hot water for a day! Weāve used Mr. Rooter for 30 years and have always been impressed with the quality of their work and the professional commitment of their employees! -
Review 7 (2025-01-05 - Rating: 5)
Will came out and totally re-piped under my kitchen sink. He did a 5 star job! He did everything I needed.Will always gives me honest advice and I appreciate that, it keeps me calling them back whenever I need plumbing work.Mr Rooter is my go to plumber. -
Review 8 (2024-10-13 - Rating: 5)
Whole house water filter housing cracked open, Will was able to respond within 45 minutes. Replaced the housing and also fixed the lines for proper flow into the water filters; nothing but šš½šš½ for the job he did. -
Review 9 (2024-12-22 - Rating: 5)
Great experience. Dispatch sent out the plumber very quickly. Ben did a great job repairing a leak on a water pipe. He was very through and transparent on what he found and how he was going to conduct the repairs. Defiantly call this company first with future plumbing problems. -
Review 10 (2024-11-13 - Rating: 5)
I had a serious kitchen sink drainage problem that had been addressed twice by 2 different plumbers.. o had gotten quick fixes that lasted a few months but once more it happened again. I knew I needed a deeper/more thorough drain cleaning . So I called Mr Rooter. The next day Benjamin Brown arrived. Looked under my sink and immediately showed me the problem!He explained everything and told me of the 2 or 3 alternatives available. I wasSo impressed with his skill and knowledgeAnd the time he took to educate me!!!He would not leave until everything was working perfectly!Thank you!!!! Definitely will be a loyal fan and customer!!! -
Review 11 (2024-10-12 - Rating: 5)
Trevor was great. Very friendly, efficient, & knew his job well. Trevor quickly resolved the issue with the bathroom drain. I was also highly impressed with his attention to detail while cleaning up after the job was complete. 10/10 will be using Mr.Rooter again -
Review 12 (2024-12-02 - Rating: 5)
Ben was great. He explained all my options, was courteous and friendly. Also gave me some great tips on how to maintain my drains. He was very informative and answered all my questions, even the questions that had nothing to do with the situation we were dealing with with. Thanks Ben! -
Review 13 (2024-12-28 - Rating: 5)
Mya was great! She was very professional and clearly knew what she was doing. She was attentive to ensuring the clog was gone and that the area she was working in was clean after she was done. The price was very reasonable!!! -
Review 14 (2025-01-06 - Rating: 5)
Garrick was professional and explained everything to me in terms I could understand. He even showed me the damaged part after he fixed it! Oh and he handled the billing directly with the property owner - this was huge! I did not have to be the go between. Thank you!!! -
Review 15 (2024-09-27 - Rating: 5)
Benjamin Brown was very professional, accommodating, and informative. He came out very quickly and worked late even though he was 12 hours into his work day! His repair solved the problem, looks great, and he took pains to ensure it meet code. I highly recommend him. -
Review 16 (2024-10-02 - Rating: 5)
Our Technician, Mr. Israel, was prompt, courteous, quick, knowledgeable, clean and super easy to work with. He got us a discount on the camera search of our main sewer lines and was helpful in pointing out any problems we may be running into. I will/ would recommend Mr. Israel & Mr. Rooter to my Friends & neighbors. -
Review 17 (2024-08-01 - Rating: 5)
Our technician, Will, was amazing! Super nice and kind. Such a gentleman and he really knows what heās doing. He made sure the job was done right without running up the clock. He was conscientious and friendly. He didnāt mind me joking with him and answered all my questions. If we need to use this service again, I hope we get Will! -
Review 18 (2024-10-25 - Rating: 5)
John did a fantastic job and got everything done quickly and professionally. My water heater thermostats had blown and the tank was starting to leak from the thermostats, and he was able to get the old water heater out, bring the plumbing to and from it back to code and get the new one in. John was awesome and asked before doing anything to make sure the job was done right with minimal impact to our home. Well done sir, thank you very much! -
Review 19 (2024-09-29 - Rating: 5)
I called them and they were actually willing to come out the same evening. I was not in the position to have that done but they came the next morning and was very honest and what I thought would be hundreds and hundreds of dollars of work and ended up costing me $95. I am grateful for their honesty. I was also grateful that I was able to get them that next morning to come up. -
Review 20 (2024-11-05 - Rating: 5)
I was really impressed with Benjamin. He was very polite, knowledgeable and explained everything he was doing. He took his time and did everything right. In a situation where your water heater goes out is never easy, but having Benjamin working on it made it not feel so bad; it was a true pleasure having him in my home. -
Review 21 (2024-10-15 - Rating: 5)
I called Mr.Rooter because the bathtubs in the rental house were not draining! They said they would be out the next day! I got a call that the guy was there( please forgive me I think his name was Zach) before I could get there he called me with the estimate! By the time I got there maybe 20 minutes he had the tubs cleared and was working on the bathroom sink! There is something stuck in there! He could not get it out and would have to send somebody else out! I told him I could cut that pipe out! He only charged me for getting the tubs cleared since he could not clear the sink at that time! Mr Rooter is prompt and courteous polite and took extra measures to be clean! I canāt thank you enough! By the way this is the second time I have had to call them and they have done a great job both times! -
Review 22 (2024-12-27 - Rating: 5)
George Lambert was a kind, knowledgeable person and knew what he needed to do to get the job done. I recommend him and would use him with Mr. Rooter anytime I have issues. -
Review 23 (2024-10-30 - Rating: 5)
Benjamin was patient with our questions and concerns, methodical in finding the issue and minimizing the cutting he needed to do to find the source of the leak, as well as repairing it. He also got in touch with a damage mitigation company for us.Heās excellent and we highly recommend him for these types of issues. -
Review 24 (2024-07-30 - Rating: 5)
I called for service and John was at our home in less than an hour. He assessed the problem with our on demand water heater and repaired it and saved us money too. We were impressed with how professional he was along with his manager James. Mr Rooter is the best plumber in town. -
Review 25 (2024-11-29 - Rating: 5)
Mr. Rooter has performed work for me on four occasions. They have been professional and thorough. I always know what to expect after the assess the work to be done. I will gladly use them again. -
Review 26 (2024-09-18 - Rating: 5)
They were prompt and courteous especially for my emergency was able to come out that day that morning and help me with my massive leak. Great customer service and decent and pricing I will use this company again and again for their wonderful service and quality of care. Will was was the one to fix my pipes. Thank you for your honesty and the pictures of the before and after. -
Review 27 (2024-09-27 - Rating: 5)
We had a leaky toilet that wouldnt stop running. I called this place and within an hour, the technician was at our home. John Uribe gave us several options and was up front about prices. He discovered there was a crack in the tank. It was about two hours total from when he arrived until our new toilet was installed, and he even cleaned everything. Very happy with his service! -
Review 28 (2024-08-25 - Rating: 5)
First off the lady that answered the phone at Mr. Rooter was awesome, she was able to get a repair person out to our house within a few hours. Then Benjamin showed up and isolated the pipe leak quickly (in the crawl space)and had it repaired in no time, Benjamin was just Wonderful! He was courteous,friendly, knowledgeable,respectful and always had a smile! Thanks to all that gave us this Awesome service. -
Review 29 (2024-12-18 - Rating: 5)
I experienced an emergency..I had a pipe leaking with water seeping into an adjacent bedroom..The carpets were being replaced when I observed the leak. I called Mr Rooter, and they sent Brent out. he arrived about an hour later, fixed the leak, and provided a year warranty on the fix..I couldnt be happier with the response, the customer service, and professionalism of Brent..Thank you for coming through. -
Review 30 (2024-12-03 - Rating: 5)
My tech was super respectful, knowledgeable, and quickly solved the problem within 20 minutes. Also a great price and they came out the next day when I called. Def recommending to others! -
Review 31 (2024-09-28 - Rating: 5)
Tristan was very knowledgeable and friendly. We had a leak at the bottom of our water heater. He was able to give us a quote on the spot, and do the installation on the same day. He was also able to give us information about tankless hot water heaters and an estimate for that work. We did end up going for a tank water heater, but it was good to hear the options and gain the knowledge. -
Review 32 (2024-08-09 - Rating: 5)
The plumber was really nice and helpful. He even called to let me know he could come several hours earlier than scheduled, which helped me a lot. He had to crawl a long way under my trailer house, almost got stuck, and got completely covered in spider webs. He fixed my outside spigot leak quickly and I was only charged for the minimum service call amount of $150. I would use them again. -
Review 33 (2024-09-24 - Rating: 5)
Isaiah was great, he took care of my clogged sink very quickly, I would have him back again. The office was great as well, moving appointments around so they could get me in on short notice. Very nice experience despite the circumstances. -
Review 34 (2024-11-01 - Rating: 5)
Isaac was great, quick and efficient. I think it took him longer to carry the equipment in and out and do the paperwork then it did to remove the clog. šā¤ļø I had a handyman here to remove the clog the day before and he spent two and a half hours trying. He just didnt have the right equipment. -
Review 35 (2024-12-15 - Rating: 5)
BRENT is a very knowledgeable and a great plumber. He did a good job in our washroom plumbing. We would recommend him to any one needing a plumber. We appreciate you Brent. -
Review 36 (2024-07-30 - Rating: 5)
John did a great job repairing a shower drain that was leaking onto my kitchen ceiling and hooking up a water line to my freezer machine. He was friendly and professional. Both jobs were done well and I havenāt had any issues. John did a great job cleaning up after he was done and was respectful of my home during the repairs. Thank you!! -
Review 37 (2024-07-09 - Rating: 5)
Mr Rooter is my go to. They always have same day appointments and never try to up charge. Unfortunately I dont remember the male Techs name, but he came with a female named Mia (great to see women in the field), both were awesome! The customer service is second to none and pretty affordable depending on the job of course. They always show on time and have never failed to fix my issues. -
Review 38 (2024-08-11 - Rating: 5)
This is for Brent Hancock. He did a marvelous job on A complicated project at my house. He is a competent professional, whom I gladly recommend highly. However, there were problems at the start that could have been avoided. The address I provided was incorrectly provided to the technician, causing a significant delay. The job could not be completed. The next day a worker should have come who was a plumber, instead a drainage man showed up again, causing more significant delays before Brent finally came. -
Review 39 (2024-07-09 - Rating: 5)
Benjamin Brown came to help us and could not have been more helpful. He was extremely knowledgeable, walked us through our next steps, and gave us affordable options moving forward. In a world where customer service has drastically declined, it was refreshing to see that great customer service still exists. I will definitely be using Mr. Rooter in the future and asking for Benjamin to assist us. -
Review 40 (2024-12-06 - Rating: 5)
Brent was respectful to me aswell as respectful of my home. The installation went very smoothly and quickly. He cleaned up behind himself leaving my home better than when he arrived. -
Review 41 (2024-09-12 - Rating: 5)
John was the technician that came out- he was very professional and kind. Offered multiple options to fix my broken toilet. As someone on a budget I was greatly appreciative.12/10 highly recommend šš¼Thank you John and Mr Rooter. Iāve been a customer for 10+ years and will continue to be. -
Review 42 (2024-07-12 - Rating: 5)
John Uribe with Mr. Rooter Plumbing of Colorado Springs drove out to our rental home (remodeled in 1941). He did a wonderful job and before he arrived, we had in hand a very detailed estimate/invoice that we accepted. The end result was exactly what he outlined and the price the same.Its wonderful to find a company who cares about their customers, they are honest, friendly and knowledgeable! I will tell everyone I know about this 5 star individual and his company Mr. Rooter Plumbing of Colorado Springs.Carol -
Review 43 (2024-10-06 - Rating: 5)
They showed up the same day and where very very polite professional and affordable for what needed to be fixed -
Review 44 (2024-07-17 - Rating: 5)
Adrian and Mia were extremely polite, helpful, and diligent in their services with us! Certainly affordable and fantastic work. Itās always amazing to see trade services that get straight to the point and are so friendly! We will absolutely be using them for our future plumbing needs! -
Review 45 (2024-09-12 - Rating: 5)
Mr. Rooter Plumbing employees John and Makonnen replaced a kitchen faucet and a water pressure valve on Friday 9/6. They came 1 hour earlier than scheduled (they called first to make sure it was ok). Both of them were exceptionally professional and friendly and did an excellent job. -
Review 46 (2024-07-16 - Rating: 5)
Our outside spicket had a leak that began to flood into our living room. After calling numerous places Mr. Rooter was able to get us in the same day we called. Our technician Adrian was very knowledgeable and efficient in getting the problem solved. Not only was he friendly, he let us know everything hed be doing and what we would need to do to prevent future problems. We will keep their number handy and request Adrian for the job! -
Review 47 (2024-12-18 - Rating: 5)
Very good technician, he fixed the problem. One question though, when I called in the problem the operator girl said I would receive a military discount off the $95 charge and to just let the technician know. But, the technician said, no military discount on the $95 we paid him. Do you give military discounts? Thank you, J. Jones -
Review 48 (2024-11-03 - Rating: 5)
Technician Andrian that did my hot water heater installation was right on time, very respectful, listened to my concerns, explained exactly what was needed, and the steps he would do to complete the installation. Adrian gave me a great install quote and started the install after I approved the quote. Adrian did an excellent job and did it in less than 2 hours. Found a great compnay for my plubming projects for the future. -
Review 49 (2024-09-13 - Rating: 5)
The two guys who came to my home today to repair the toilet and sink in the bathroom were very nice, honest, knowledge of their work, took time to explain everything, polite and professional. I have no complaints and I would recommend them to everyone who needs honest and professional plumbing services or plumbing repairs. -
Review 50 (2024-08-09 - Rating: 5)
John was able to give me a quote right on the spot. There was no pressure to add-on any services. He let me decide what was best for my home and budget. I will definitely use John from Mr. Rooter again!! -
Review 51 (2024-11-11 - Rating: 4)
Ben was great. Explained what he was going to do and did it. Only reason for less than five stars was due to this being the second trip to our residence to fix the issue. Recommend them highly -
Review 52 (2024-08-08 - Rating: 5)
John Uribe came to our house today to rectify an error one of his peers made. He called before arriving, was on-time, always wore booties in the house, and was pleasant and professional. He took care of the issue quickly, even though the fixture was unusual. He also took a moment to answer some of our questions and offer advice on how to save some money.John says you can ask for him by name. If you deal with Mr. Rooter, i suggest you do that. -
Review 53 (2024-10-11 - Rating: 5)
Awesome experience! Adrian was fantastic. He was friendly, efficient, and very helpful in practical suggestions for quick fixes i can do on my own for other tiny projects. -
Review 54 (2024-08-03 - Rating: 5)
We called yesterday morning because our hot water heater went out and had John at our house within an hour. John was very professional, courteous and did a great job explaining what he was doing every step of the way! Highly recommend! -
Review 55 (2024-08-05 - Rating: 5)
Benjamin was our installer. We had a garbage disposal go bad we bought a replacement and Benjamin came and installed the new one.! He was on time, and very professional! If we ever have any future plumbing needs we will definitely be repeat customers. -
Review 56 (2024-09-24 - Rating: 5)
The professional who showed up was able to come earlier than expected , and called first. He explained everything he did and gave solution to fix the problem from reaccuring. We have used Mr. Rootor in the past, and will continue to use them. Very pleased with their service and would highly recommend. -
Review 57 (2024-11-07 - Rating: 5)
Best service I have ever received. Benjamin Brown is amazing and is friendly, knowledgeable and gets the job done. Excellent customer service and highly recommend. -
Review 58 (2024-08-04 - Rating: 5)
Joshua was awesome!!! He explained everything to us about our water heater and why it needed to be replaced. Having a personality is huge when you have anyone come into your home and he was very knowledgeable as well as professional! He left the house looking clean after working. -
Review 59 (2024-11-11 - Rating: 5)
I had a pleasure of working with Ben from Mr.Rooter. Ben was very professional and answered all of my questions. If I ever need plumbing help again, Mr. Rooter, and Ben specifically will be at the top pf my list. -
Review 60 (2024-06-26 - Rating: 5)
First of all: they actually answer the phone and they are very nice and polite. You tell them the problem and they tell you when the plumber will come in a 2 hour window. Then he calls ahead of time to let you know when he will be there. I was lucky to get Ben and he talked to us, looked at the water heater, wrote up an estimate and told us how long it would take. Then he did the work and showed it to us. Too bad most companies do not follow this model. I was very pleased to have hot water again and Ben was knowledgeable, patient and professional when explaining things. I highly recommend this company. -
Review 61 (2024-11-14 - Rating: 5)
Ben helped us with a leak in our crawl space. He was efficient and professional. Turned out our shower drain was improperly installed, and he fixed it. -
Review 62 (2024-12-09 - Rating: 5)
John Uribe was courteous and professional. The parts were delivered promptly and the work was completed quickly. Very satisfied with the service. -
Review 63 (2024-08-30 - Rating: 5)
Great service Brents our favorite plumber who has done a couple fixes for us. The price is good with super coupons for an even more cost savings. I would recommend them. -
Review 64 (2024-06-19 - Rating: 5)
Benjamin Brown was great and exceeded my expectations in completing our plumbing repairs. From his initial visit on a Sunday night at 6 p.m. to the day of repair on Monday to his follow-up visit on Tuesday to confirm that there were no leaks, he was nothing short of fantastic. He truly cares about his craft and his customers. -
Review 65 (2024-09-05 - Rating: 5)
Very fast response time. Technician (Beau), was extremely professional. He wore booties and even put booties on his equipment. He troubleshot the problem and had us back in business in under an hour. Highly recommend him and his company. -
Review 66 (2024-08-14 - Rating: 5)
Mr. Rooter Plumbing was good at communicating with me. They were on time, efficient and left the job site very clean. I liked that they showed me the visual scope of my sewer pipe and explained what was wrong and what could be done. -
Review 67 (2024-08-06 - Rating: 5)
I came down to the kitchen this morning and saw water dripping from the ceiling, coming from the upstairs bathroom. My landlord called Mr Rooter and John Uribe was there within an hour. The seal of the toilet was damaged. He replaced parts and repaired what was needed and when he was finished the wet line on the kitchen ceiling was already starting to recede. John is professional, knowledgeable and kind. He did a wonderful job. -
Review 68 (2024-08-16 - Rating: 5)
Called, next day installed !They drove across town to pick up new water heaterI wanted, drove to property, removed n disposed of old one. My tenants have hot water TODAY !Thank you, Mr Rooter, for your quick professional service !-IS Bieri -
Review 69 (2024-12-01 - Rating: 5)
Ben Brown did an awesome job repairing a hot water pipe from the water heater. The plumbing never looked so good! Thank you so much. -
Review 70 (2024-07-02 - Rating: 5)
This company is efficient and very friendly. We have had issues with our newly constructed home and I will definitely need work done and WILL be requesting Brent to come back to the property again. Highly recommend this company. We are going through so much with our contractors, itās been a breathe of fresh air having a company that does their job and cares. Thank you Mr. Rooter Plumbing of Colorado Springs and to Brent. -
Review 71 (2024-10-07 - Rating: 5)
Had Benjamin come today to provide an estimate. He was very friendly and helpful and knowledgeable about my garbage disposal. Would definitely come back to Mr. Rooter again. -
Review 72 (2024-10-20 - Rating: 5)
Was scheduled for later in the day on a Sunday, an appointment fell through, so they were able to come early Sunday morning to resolve my plumbing issues.Needless to say, it was prompt and excellent service.Thank-You you! -
Review 73 (2024-10-05 - Rating: 5)
Technician reported quick, was very friendly and also went straight to the point to provide the best service and experience possible. Thank you to rep Andrea and tech Trevor for being quick and efficient at resolving our issues! -
Review 74 (2024-04-23 - Rating: 5)
I called when I had a kitchen sink that would not drain and I was worried there was a much larger issue. The office receptionist was very warm and helpful and sent Michael out to help me within just a few hours of me calling. I did not expect such a fast response!Michael came out and walked me through what he was doing and what the problem was. He was very quick and efficient and had our sink working like new in less than an hour. I was impressed!The pricing was also incredibly reasonable. I will definitely be calling Michael and the Mr Rooter team for any future plumbing issues we have! -
Review 75 (2024-09-06 - Rating: 5)
Price was unbeatable! Adian was fast and efficient, really good at communication. Had an estimate done the day prior, and call the next day to push forward. They were able to do same day! -
Review 76 (2024-08-26 - Rating: 4)
See, I like them, but they do feel like they charge an arm and a leg. But if youd like something done right(correct), theyll definitely get that done for you. They definitely have at least two to three master plumbers.If you want a cheap job, go somewhere else. But if you want it done and never have to deal with the headache anymore, heres the place. -
Review 77 (2024-07-19 - Rating: 5)
We are still in the process of figuring out our drain blockage and Im very impressed with our tech, Isaiah. He worked tirelessly along with two others to problem solve our drainage issue. They are outstanding young employees of Mr. Rooter Plumbing!Curt and Mary -
Review 78 (2024-10-08 - Rating: 5)
Trevor the field tech was great! Very friendly! Beau his Supervisor was very professional and amazing also! Would recommend them any time! Thanks guys! -
Review 79 (2024-06-27 - Rating: 5)
1. Make sure you call Mr. Rooter and not roto rooter(SCAM artist)2. This company is great! Quick to the job within 24hrs.-Courteous and honest serviceman.Didnāt try to oversell me, came in and did the job I paid for and left. -
Review 80 (2024-05-18 - Rating: 5)
John U., the plumber who came out for our service call was exceptional. He was straightforward, honest, worked quickly, and completed the job to a high standard. Mr. Rooter found an excellent employee in this young man. We highly recommend. -
Review 81 (2024-07-18 - Rating: 4)
The guys that came out to replace the blower motor on my swamp cooler were professional & courteous. However, after doing the work, the cooler was very noisy & was leaking water everywhere. It turns out that they had put the pad back in upside down causing the water to go all over instead of down the pad. Also, they didnāt make sure the belt was tightened, so that was causing all the noise. I had to have someone else figure that out & fix it. This company says they work on swamp coolers, so they apparently need to get additional training for their employees. Otherwise, the guys were great, they just didnāt understand swamp coolers enough to put it back together properly. -
Review 82 (2024-08-20 - Rating: 5)
We greatly appreciate John Vribes professionalism. This young man demonstrated exceptional politeness, respect for our property, and a high level of expertise in guiding us through the repair process. It is truly commendable to witness such dedication and pride in ones work, especially from a young individual.RMJ -
Review 83 (2024-07-24 - Rating: 5)
John Uribe quickly diagnosed the problem and discussed the solution with my husband and I. John shared his progress as he was working. Very polite and friendly. He showed up on time and cleaned the area when he was finished. I highly recommend John for your plumbing needs. -
Review 84 (2024-08-07 - Rating: 5)
John Uribe was great! He fixed my sink quickly but was friendly and personable. I would recommend him for sure! -
Review 85 (2024-10-23 - Rating: 5)
John was professional, kept me informed about the process and overcome a small issue or two to complete the job. The area he worked in was very clean when he left and I was very pleased with his work -
Review 86 (2024-11-29 - Rating: 5)
This company came out and did a quality job. When another leak was discovered, they came back out and made the sink that was leaking work much better then it was before. I appreciate all they did for us. -
Review 87 (2024-07-18 - Rating: 5)
My hot water heater stopped working. I called Mr. Rooter and they had someone scheduled to come out the next morning. Everyone was courteous and professional. Richard Henry did a fine job installing my new water heater, cleaned up afterwards, and was there to answer any questions that I had. Noone wants to have to have something stop working and either need repaired or replaced and Mr. Rooter and Richard put me at ease. -
Review 88 (2024-08-05 - Rating: 5)
John U. Was very professional, kind and honest. He could have said my sump pump was broken but he was honest and said it was unplugged.I truly respect a company and employee that is honest and trustworthy. -
Review 89 (2024-08-30 - Rating: 5)
On Sunday our sewer system started leaking out of a clean out in the driveway. I called Mr. Rooter and a teƧh came out right away. He was unable to clear it and hƩ callƩd his supervisor Beau. Unfortunately this is a 100 year old house. Using camera optics Beau determined a portion of the sewer line had collapsed. He got a crew to our home within a couple of hours to excavte ths driveway and get onto the problem. I was so impressed with him and his crew that they would tackle this project on a Sunday. I strongly recommend Mr Rooter to anyone having any type of drainage or sewer problems.they are professional and know their trade. Beau has really kept us up to date on this project. -
Review 90 (2024-10-29 - Rating: 5)
John U replace water heater without any issue, excellent service. Verified all connections were leak free and kept all clean. -
Review 91 (2024-08-26 - Rating: 5)
Ben is very professional and very detailed about his job. Like a teacher, he will explain to you, your plumbing problems in laymans terms to help you understand whats going on with your plumbing. I would highly recommend him. -
Review 92 (2024-06-27 - Rating: 5)
We had a wonderful technician, we live in in a mobile home trailer and when it was originally set it was placed very low to the ground, so we have very few technicians willing to work under our crawl space. But we were blessed to get Benjamin who crawled through there like a champ and really aided us and showed us what a Great plumbing technician is!! Benjamin gives his company a good name with the work he does. -
Review 93 (2024-06-24 - Rating: 5)
We had Ben Brown as our service professional and are very pleased with his work. He explained and showed me what the issues were and also what his fix was. He was detailed and thorough. Well done! -
Review 94 (2024-10-06 - Rating: 5)
George was awesome and super helpful! He fixed the problem quickly, and gave us some suggestions on how to keep the drain from clogging again! Thanks so much!!! We are so grateful! -
Review 95 (2024-09-06 - Rating: 5)
I called and had a tech come in less than an hour. Isreal was very professional and found the problem right away. I plan on having them come once a year to make sure my root problem doesnāt turn into a bigger problem. -
Review 96 (2024-08-01 - Rating: 5)
The repair was done quickly and efficiently, and within the original cost quoted. We were extremely pleased to have everything taken care of so professionally, and within less than an hour of calling about the plumbing problem. -
Review 97 (2024-07-05 - Rating: 5)
Newer Oakwood home, kitchen sink backed up after running the dishwasher after dinner. Called around 10pm, service arrived at 9am the next morning and fixed it. Gentleman who did the work was great, put down floor coverings, no chit-chat, just did the job and out. Perfect. -
Review 98 (2024-08-06 - Rating: 5)
Israel did a professional job clearing the clog from our kitchen drain line. He explained what likely happened and what we could do to prevent this situation in the future. Israel is a very knowledgeable plumber and we would definitely use his services in the future. -
Review 99 (2024-09-24 - Rating: 5)
I loved hearing one of your experienced men teaching a new guy! Sharing knowledge is wonderfulAnd he did a great job on my repairs! -
Review 100 (2024-07-30 - Rating: 5)
Very professional fast courteous did an awesome job no complaints thank you very much -
Review 101 (2024-07-10 - Rating: 5)
We called on Mr. Rooter because of a clogged kitchen sink. The plumber, Isaiah, worked tirelessly trying to fix the problem. After and hour and a half of taking things apart and using a 50ft snake with no success, Isaiah called his supervisor James. James came out in little to no time with a 75ft snake. Before long, the drain was cleared and we were up and running. Isaiahās commitment to fixing our problem was exemplary and I recommend Mr. Rooter for your plumbing needs. In fact, they are on their way to my office now to repair a broken urinal in our office building. Thanks Isaiah & James.Warmly,Dr. Nate Granger -
Review 102 (2024-09-21 - Rating: 5)
Brent Was sent to our home for a repair. He called before, was on time, very nice and profesional. I would recommend anyone to asĆ for him. -
Review 103 (2024-07-27 - Rating: 5)
Richard Henry was outstanding and very thorough!! He answered all my questions, did trouble shooting on things I forgot about, was patient and most importantly, was very educational, professional and friendly!! So appreciated!!Allison and Roger -
Review 104 (2024-07-18 - Rating: 5)
Showed up on time for sewer back up. Fast and efficient and price was as quoted. $95. For the same service, Rooter Rooter wanted $795. 100% great experience. -
Review 105 (2024-05-17 - Rating: 5)
Mr. Rooter is saved in my phone and our number one go-to for all our plumbing needs. Recently, Tristan and Mia visited our home and provided their expert advice. They are like all other team members I have worked with at Mr. Rooter. Prompt. Professional. Knowledgeable. Friendly. Efficient.I wholeheartedly recommend Mr. Rooter! -
Review 106 (2023-10-02 - Rating: 5)
James, Donaldson and Nick Bierch where are the technicians that came to my house to replace a hot water tank and fix some leaks. I received new water hoses put in throughout the home and a new water heater with expansion tank. I am glad these two gentlemen showed up and took care of the work that was needed. No mess was left. When I there was a question to be asked, they always had an answer. They were very helpful. -
Review 107 (2024-07-09 - Rating: 5)
I am very happy with the service I received today from Adrian and Makonnen from Mr. Rooter! They were friendly, fast, and solved my plumbing problems efficiently. I would definitely choose them again. -
Review 108 (2024-09-02 - Rating: 5)
The technician was clean, efficient , & polite. Probably wasnt here more than 30 minutes +/-.Sink drain works great.Thank you Mr Rooter -
Review 109 (2024-07-16 - Rating: 5)
Did a great job. Ask for Benjamin really knows his stuff. Two less experienced guys were sent yesterday and were unsuccessful. They sent Benjamin today and he got the job done. Thanks -
Review 110 (2024-10-25 - Rating: 5)
Nice professional technician answered all my questions and explained the situation and next steps. Also set me up with damage control folks to sanitize and clean my carpet. Overall excellent! -
Review 111 (2019-03-24 - Rating: 5)
Very nice and professional personnel. I was impressed how knowledgeable technician was in providing quick estimate and follow-up by Rooter staff.Mr. Rooter and Plumbing technicians were experts in completing my shower install last week. The shower install was coordinated and completed with great attention to detail and care. My bathroom is very small. Installing the plumbing and shower into such a small space was no easy task and took considerable knowledge of plumbing installation.I was impressed with the technician and his plumbing expertise. I really believe that no other plumber could have completed this job the way Mr. Rooter and Plumbing did. Thank you Mr. Rooter for your excellent service! -
Review 112 (2024-06-05 - Rating: 5)
Richard Henry was a life saver. The water in my house was turned off by refrigerator repairman because of massive leak. The handle on waterline to fridge was frozen. Richard answered his call within an hour or so and replaced the valve. He turned water to the fridge off and back on in the rest of the house. Richard was extremely knowledgeable, respectful and kind. I would definitely call on him again because of his excellent service!! Please thank him again for me! -
Review 113 (2024-04-08 - Rating: 5)
Weāve hired Mr. Rooter twice now and both times the service was great. Caleb assisted us with a clogged bathtub today and he was awesome. He fixed the problem quickly and was very helpful. Pricing is also very good compared to some other companies. -
Review 114 (2024-03-08 - Rating: 5)
5 STARS!!! Mike the plumber arrived on time. He was neat, and very professional. He explained to us in detail the issue we were having with bathroom. He fixed the issue and the price was very fair. We are happy customers! Thanks Mike, job well done! -
Review 115 (2025-01-03 - Rating: 5)
Excellent experience working with the guys they were very attentive to our situationAnd were extremely helpful. -
Review 116 (2024-10-12 - Rating: 5)
I am very happy with will Barden. he is really good Technician. thank you for send him to my house. -
Review 117 (2024-07-24 - Rating: 5)
These guys were helpful and friendly when I had an old toilet I needed to get rid of. they recycle them. When I called, I got the Denver office, and they didnāt know the Colorado Springs location accepts old toilets lol. So I just stopped by the location on Dustry Dr. -
Review 118 (2024-07-09 - Rating: 5)
Adrian and Makonnen will be our go to for any plumbing needs. Highly recommend! They brought back water to our shower after days of no water! They were professional, efficient, and completed the work flawlessly. -
Review 119 (2024-01-19 - Rating: 4)
Had no running water cuz my pipes had froze one day the next day one verse while I was in the office had a waterfall I shut off the water called Mr rooter they came two days later finding and fixing the leak to find out two more blew as well. All three are fixed they cleaned up afterwards and one year guarantee of labor and parts -
Review 120 (2024-11-18 - Rating: 5)
Very professional, and knowledgeable.Mr Ben Brown came out quickly and did a wonderful job. Thanks again for the service. -
Review 121 (2024-08-13 - Rating: 5)
Weāve always had good experiences with Mr. Rooter. Reasonable pricing, easy scheduling, great customer service and workmanship.Benjamin recently did a great job replacing a broken closet flange and installing a new toilet for us. He was timely and courteous and went out of his way to explain the process. I would be happy to work with him again! -
Review 122 (2024-07-12 - Rating: 5)
Adrian came out and did a great job diagnosing and fixing the problems quick. Was friendly and professional the whole time. Would definitely hire him again if i have more plumbing issues in the future but hopefully i dont have to lol -
Review 123 (2024-06-08 - Rating: 5)
I am giving specifically Ben Brown 5 stars! He was fast and explained absolutely everything to me before completing the work. Showed me what he was going to use and how. Ben was transparent and didnt sugar coat anything. When I had an emergency on a Sunday he came out. Only downfall was I did wait 4 hours for someone to show up. Not sure how the process works to get someone to the house but it did take awhile so if you have an emergency at least you know someone was coming. -
Review 124 (2024-06-10 - Rating: 5)
Had a leaky bathroom sink. Richard and Brandon came out in a bad rainstorm even on a day when they were short handed. They were very polite and professional and did a great job replacing the faucet. I was very happy with the whole experience. -
Review 125 (2024-07-26 - Rating: 5)
Israel was very informative, respectful and diligent. He worked quickly and cleaned up as he went. Iām am very happy with the work he did. -
Review 126 (2024-08-21 - Rating: 5)
George was very professional and helpful. He checked all of our drains and was able to get the toy out that one of our kids had flushed! -
Review 127 (2024-05-15 - Rating: 5)
My technicians name is Brent from the Colorado Springs location. This is the second time Brent has done plumbing for me. He is outstanding. He kept me informed, his work is excellent and he is very respectful and polite. I can highly recommend Mr. Rooter Colorado Springs. -
Review 128 (2024-12-07 - Rating: 5)
Mr. Rooter is the most reasonably priced plumbing company in town, and theyre fast and fair. -
Review 129 (2024-05-06 - Rating: 5)
Great experience! Ben Brown was our plumber and he was friendly, knowledgeable and walked us through what he was doing and why. He gave us recommendations but wasnt pushy like other plumbers we have had in the past. I would absolutely recommend Mr. Rooter plumbing. -
Review 130 (2024-03-30 - Rating: 5)
Beau, and all other crew members, were absolutely stellar! In the midst of some catastrophic plumbing issues and decisions, Beau was knowledgeable, caring, empathetic, and guided us in the best next steps. Every piece of this project was done efficiently and we felt very cared for at each step. Rarely do you find services like this that under promise and over deliverā¦ but our week spent with Beau and crew did just that. We will certainly use this team again for any and all plumbing needs, as well as tell others of the exceptional service we experienced. We are grateful that this crisis was made easier because of their great work. -
Review 131 (2023-11-09 - Rating: 5)
We were very happy with the job that Michael did. Not only was he professional and polite but he was very thorough, doing everything to make sure the job was done correctly and we wouldnt need another call. He also took time explaining what he did and also giving us tips on how to prevent it from happening again. -
Review 132 (2024-07-01 - Rating: 5)
Jason got right to work and cleared the blockage. He did tell me he would clear the pipe so far and it wouldnāt go and further, so they will run a camera through the pipe.This was on Sunday, Jason was here much sooner than I expected and the price was more than reasonable! Thanks Mr. Rooter!! -
Review 133 (2024-02-27 - Rating: 5)
After owning my home for over forty years, Ive hired several business professionals who have helped me maintain my 70-year-old plumbing over the years. The Colorado Springs Energy Resource Center (ERC) introduced me to Benjamin Brown, the service professional who represented Mr. Rooter. He was excellent. Benjamin needed to replace an old toilet and pipes that had various plumbing issues. His customer service, attention to detail, and explanations of the plumbing work he was hired to do were exceptional. I have already recommended Benjamin to three of my friends and neighbors, and I am confident that he can be counted on to provide the same level of service for others. -
Review 134 (2024-09-30 - Rating: 5)
Trevor came and ran a cable down the pipe and fixed the probl m immediately. I was very pleased. He was knowledgeable and efficient. Thanks -
Review 135 (2024-04-11 - Rating: 5)
Jason Bell walked us through everything that had to be done and put us at ease .We are back up and running in short order . Great service! -
Review 136 (2024-02-06 - Rating: 5)
Needed T&P valve on water tank replaced. They were able to come that same day. Ben was my plumber and showed me and explained to me the issue and the proper course of action. I appreciated the way he handled this and would definitely call Mr Rooter and Ben again. -
Review 137 (2024-01-29 - Rating: 5)
We had Benjamin, the technician, come and do a free estimate. Found the issue right away, gave us great pricing, and fixed it right then and there. He is amazing at what he does!!! Great personality and works had! Thanks again Benjamin for your awesome services if I could give you 1000 stars I would. -
Review 138 (2024-03-26 - Rating: 5)
We were extremly happy with Bens service. He came and evaluated our situation. We decided to go with a new water heater. Since it was late in the day, he needed to return the next day to do everything he had to do. Ben was back the next morning with an assistant ,Josh, and everything he needed to complete the job. He and Josh were so professional in their approach. Ben reiterated how he stands behind his work. That claim was evident when we asked back out a day later to adjust our pressure. True to his word, he was back and took care of it. We really appreciate Ben, Josh and Mr. Rooter for all the support they have given us when we have needed them.Regards,The Carrolls -
Review 139 (2024-02-26 - Rating: 5)
We Were very pleased ,and pleasantly surprised How our Technician Benjamin Brown ,explained all our problems perfectly, Fixed Them, and told us about all warrantys. We loved his personality and would request him again when needed. Love this Company, Have an Emergency and they were There!! Prices Fair! -
Review 140 (2024-10-06 - Rating: 5)
John Uribe was awesome! On time, did a great job and explained a few small issues that he fixed. Thanks ! -
Review 141 (2024-01-19 - Rating: 5)
Mr Rooter is our go-to plumber, for literally all our plumbing needs that we cant manage for ourselves. From new bathroom and furnace-humidifier plumbing to replacing old pipes, from main sewer pipe to brand-new water line to house, from troubleshooting frozen pipes to successfully snaking out an old kitchen drain pipe. We first called Mr Rooter in Colorado Springs, CO in 2010, and each plumber who has come to our aid has done so with honesty, prompt follow-through, knowledge, expertise and sincere friendliness. We dont need to ask for more. Thank you.Sincerely, Ben and Randa Bell -
Review 142 (2024-10-11 - Rating: 5)
We have used Mr Rooter several times and they have always been very reasonable kind and always left it clean. Thank you to Mr Rooer -
Review 143 (2024-03-30 - Rating: 5)
Brent was my technician and I was pleased how he never gave up. It took two hours taking the drain apart then snaking then putting it back together to check the drainage then starting over. The third time was the charm. He asked questions about the general drainage of the place as well as thoroughly explaining how the kitchen drain ran through to the main drain. He cleared several years of drain abuse and gave me instruction on how to keep the drain clear in the future. Extremely personable with many years of experience, I highly recomment him and the company he works with. -
Review 144 (2024-11-30 - Rating: 5)
A quick fix for my constantly backing up kitchen sink! Nice techs and everything was wonderful! -
Review 145 (2024-07-31 - Rating: 5)
I had a tricky job and they did excellent work and I was pleasantly surprised at the cost. John U was extremely professional and did great work. -
Review 146 (2024-08-23 - Rating: 5)
That service was very good thank you for everything Iām going to recommend -
Review 147 (2024-09-23 - Rating: 5)
Arrived at the top of the arrival window. Identified and resolved the drain blockage issued. Professional and courteous in explaining options and preventive measures. -
Review 148 (2023-11-14 - Rating: 5)
I was in a huge mess and had my drain backed up on a Sunday. They scheduled and booked me and were out at my house within an hour. The tech was polite, quick and efficient. Period. I will definitely be using them again. They came out on a Sunday and they didnāt charge me a ridiculous fee. Iām glad I was able to find them on Google and I do definitely recommend them. -
Review 149 (2024-04-25 - Rating: 5)
Thank you Mr rooter ..definitely recommend for any plumbing issues..Nathan was surgical with the snake š!And Tom was a Pro with the camera!Very professional and honest! AndāAffordable ā . Unlike āAffordable plumbing āI Highly recommend Mr.Rooter for your 1st place to go for answers! -
Review 150 (2023-11-13 - Rating: 5)
I called Mr Rooter for a plumbing issue that needed to be take care of quickly. I called around 8 am and they scheduled me for 1-3 that day, but ended up coming before noon, which was great. My only complaint is that the bill didnāt show a breakdown of parts and laborāthere was just one price for the job. Work is guaranteed for a year which is nice. -
Review 151 (2024-07-17 - Rating: 5)
Caleb was very respectful, knowledgeable in his job and answered all of our questions and he was very polite I would recommend his services to our friends and family. -the GurulƩ family -
Review 152 (2023-11-22 - Rating: 5)
I was VERY pleased with the work and the service I received from Mr. Rooter. Caleb is very knowledgeable and thorough in his exploration of the work needed. I had received an exorbitant estimate from another company; however, it was for work that would not have fixed my problem. I will definitely refer others to Mr. Rooter. -
Review 153 (2024-10-01 - Rating: 5)
They do great work at a fair price, I will most definitely do business with them again in the future. -
Review 154 (2025-01-04 - Rating: 5)
Very Professional and took the time to actually fix the problem. Great plumber! -
Review 155 (2024-03-29 - Rating: 5)
Our Service tech Michael came out today and did an excellent job. Our toilet was clogged for weeks, tried plumbing and snaking, no luck. We had a tech from another company come out, plunged our toilet and seemed to work but was still flushing slow we noticed a day after. Michael came today, informed us of his methods, told us what he would do to fix the problem and he did just that. In and out in less than 20 minutes. Took the toilet off, replaced the wax seal, and got two of my kids toys out š¤£. Super friendly and respectful as well. Cleaned up everything. -
Review 156 (2024-05-02 - Rating: 5)
We couldnāt be happier with the fast service and job that Levi did for us! Had a backed up line and Levi was kind and respectful and got us all fixed up! We needed same day service and Mr. Rooter made it happen. Cost of the service was very fair and we wonāt hesitate to call in the future! Thanks Levi -
Review 157 (2024-09-04 - Rating: 5)
Matt did an excellent job!!! He was honest and forthright with his diagnosis and so nice to work with! He worked diligently and cleaned up all of the debris! I am super grateful for his expertise and help. Thank you Matt! NOTE: this review was duplicated and Adrian also was a part of the excellent service for this job -
Review 158 (2024-03-02 - Rating: 5)
Michael just left my house. He was amazing. Not only did he come hours sooner because he was in the area when the call came in, but he waited for me to finish my shower. He was professional, polite, and educational. He talked me through everything and made me feel completely at ease. I will request him with any future issues. Thank you Michael. -
Review 159 (2024-05-22 - Rating: 5)
Mr. Rooter was on the ball! They sent a technician, Caleb, out within an hour and he was prompt, thorough, efficient, and friendly. We will definitely be calling them for any future drain issues. -
Review 160 (2024-10-01 - Rating: 5)
They helped me out with a nasty pasta and grease clog. Best price in town, great customer service, super class act! -
Review 161 (2024-09-18 - Rating: 5)
Everyone I spoke to was very nice and professional. Benjamin came out and was friendly, informative, and took the time to make sure I understood everything. Thank you -
Review 162 (2024-10-25 - Rating: 5)
George did a quick and professional job. Thank you for hiring good people like him. Blessings -
Review 163 (2024-10-09 - Rating: 5)
Very timely and professional. I was happy they didnāt try to upsell me when utilizing the drain cleaning deal. -
Review 164 (2024-07-24 - Rating: 5)
I had a great experience, they got in next day and helped us quickly and efficiently saving us thousands compared to other companies. Would highly recommend! -
Review 165 (2023-09-15 - Rating: 5)
Had Mr. Rooter out to fix a leaking sink (running down to the room below!) over the weekend. They responded promptly, and the plumber was friendly and helpful and took care of the problem in good time. They were one of the few companies I could find who would even respond on the weekend, much less come out to do the work at no extra after-hours charge. I also got an estimate from them for some other work and although I wound up not going ahead with the work their estimator was really great to work with - discussed the details and gave me a thorough and understandable written estimate without delay. I appreciate their great service and would definitely call them again. -
Review 166 (2024-04-08 - Rating: 5)
The plumber was great and knowledgeable. Due to us being in a mobile home park the issue was not resolved, the park management has to correct the problem. My only complaint is I had to pay $95 and still canāt use my bathroom.. not the fault of the plumber who came out to help me Beau S. was friendly and very helpful. He even offered to speak to our park management to explain the issue. -
Review 167 (2023-11-12 - Rating: 5)
In two separate instances recently Ive called Mr. Rooter and had the pleasure of working with Aidan to solve my problems and I cant recommend them/him enough! Super responsive and Ive had nothing but a great experience in person. My last service call required a lot of flexibility and problem solving but Aidan is an absolute pro and completely solved my issues. Its never a good day when you have to call a plumber but these guys make it a lot less stressful. They have definitely earned a repeat customer in me. -
Review 168 (2023-10-30 - Rating: 5)
We have had two separate plumbing issues in the last month, and weve had an excellent experience with Mr. Rooter. Benjamin Brown helped us to identify the source of a leak within a wall that was not obvious at all. There was some troubleshooting involved and some costs involved with some of that troubleshooting. Ben explained everything that he was doing in great detail, why each step was recommended, and he allowed us to make the decisions as to which order to troubleshoot certain items. All pricing was transparent and provided upfront, and all options were described so that the layman could understand the process and necessity.The second issue was a smaller, more obvious leak. Regardless, we went with Mr. Rooter again and requested Ben Brown specifically. We have had an excellent experience with Mr. Rooter, and I feel that the pricing was on-par with other providers, while the service was beyond expectations. Well continue to use Mr. Rooter for our plumbing needs. -
Review 169 (2024-02-15 - Rating: 5)
We had Benjamin come out to snake our sewer drain and then had to have him snake our kitchen drain. He did an excellent job and provided us with every good advice to upkeep the problems we were having. Definitely will be requesting him to come install our new water heater when it comes to that time! -
Review 170 (2024-04-22 - Rating: 5)
So helpful and informative! Ben Brown took his time explaining all of my options and the most cost effective way to handle all the plumbing issues caused by the our homes previous owners!10 out of 10would recommend ! -
Review 171 (2024-02-28 - Rating: 5)
So after 3 days and renting 2snakes and a pointless 2gallons on drain treatment. Called at 11:30pm on Saturday before Super Bowl. As I explained to Diana it wasnāt working my husband said a few @@@ so the call ended. We have a great God because she called back and at 10:30am it was game on . The tech was great but the clog was bad he brought in the big guy by 5:30 pm Iām doing dishes cleaning carpets and still blown away the cost was so doable. I wish I would of called them first we spent more in home depot than we had to pay for service that was GREAT and A big shout out to Diana who is now the one who can hear between the line . They are family now so we and my yellow ducky are happy again. And we got to see the game ! -
Review 172 (2023-09-18 - Rating: 5)
I woke up last Friday morning, no hot water! I called Mr. Rooter & they gave me a window between 3-5:p.m. So thankful that I could get someone the same day, especially with it being just before the weekend! Adrian called me a little before 1:p.m. to let me know if he could come earlier than the scheduled window! YES!! So happy!!! Plus, he was friendly, professional & informative! Mr. Rooter totally made my day, not just good, but great! Thanks, Adrian & the company you work for!!! Kathie -
Review 173 (2024-07-05 - Rating: 5)
Technician John Uribe was very personable and knowledgeable and performed my PRV valve replacement in a very timely mannerand the service was done for a very reasonable cost. -
Review 174 (2023-08-05 - Rating: 5)
The floor drain in our basement backed up and got water onto the carpet and baseboards. I was able to snake the drain, but we called Mr. Rooter to come out to check for any issues that we couldnt see.Caleb was the tech that responded (on very short notice) and was fantastic. He was able to inspect the drain, pipes, and connections with a camera, all while letting us watch and ask questions. That really put our minds at ease that we didnt have any major problems that needed fixing.Caleb exemplified what customer service should be... Knowledgeable, personable, professional.We would highly recommend Mr. Rooter and would definitely call them again if we have any other plumbing needs. -
Review 175 (2023-12-04 - Rating: 5)
Mr. Rooter was quick and responsive. They got us on the schedule quicker than anyone else. Ben was very insightful and thorough and was able to find the source of the issue. Friendly, honest and knowledgeable! Would definitely recommend. -
Review 176 (2024-05-20 - Rating: 5)
Called one plumber and they lied about the price listed on their web site listed at $65. Tried to charge me $1600 for a garbage disposal and a snakes 500+ for a snake. Mr. Rooter charged me $95 for a snake and my husband put in the garbage disposal. Young man was very polite and weāve had no problems since then. ššššš -
Review 177 (2024-10-04 - Rating: 5)
Very happy with the work from our plumber! He was neat clean and very professional! -
Review 178 (2023-07-01 - Rating: 5)
I had a wonderful experience with Mr. Rooter Plumbing of Colorado Springs! I had an after hours water heater emergency and was so relieved to get scheduled for repairs as quickly as I did. My technician was so warm and professional, and he guided me every step of the way. It ended up being such a smooth, stress-free experience. I highly recommend them! -
Review 179 (2023-12-05 - Rating: 5)
We had just moved into our house. Not even 24 hours after moving in, our waterheater failed and started spewing out boiling water. I called Mr. Rooters plumbing services, and they were able to be there within a couple hours. They sent out Mr. Erickson who was very professional and strait to the point. Was able to diagnose the issue and had the parts and labor completed the next day. Would highly recommend. -
Review 180 (2024-09-29 - Rating: 5)
Ben was really polite and very knowledgeable. I enjoyed talking to him very professional. -
Review 181 (2024-07-09 - Rating: 5)
Tyler is awesome! Give that fellow a raise. He showed me exactly what needed to be done, how much it would cost, how to use the auger, and where to get one for the lowest price. I happen to work at Lowes, so that was a no-brainer. Diane the dispatcher gave me updates to the minute. Shes very sweet. Definitely well use you again. Keep up the excellent customer service. -
Review 182 (2024-04-15 - Rating: 5)
Mr. Benjamin was extremely friendly and knowledgeable. He took the time to educate my wife and I on the problem and the steps to take in the future to prevent the same. He also explained how the system in the house worked! Thank you for the help and expertise! -
Review 183 (2024-10-10 - Rating: 5)
This was professional job, fixed problem in short time, curious, and I just like the guy . Not sure if I can use his name here. Thanks for the fix sink. -
Review 184 (2024-06-20 - Rating: 5)
Super nice technician! Iāve been having problems with my water heater for months now! The technician that came yesterday was very knowledgeable, and my pilot light has not gone out since! -
Review 185 (2024-06-29 - Rating: 5)
Richard and Makonnen were very pleasure and had fantastic customer service skills. Would highly recommend Mr Rooter and these 2. -
Review 186 (2024-08-22 - Rating: 5)
Very happy with work completed in my bathrooms. I recommend Mr. Rooter Plumbing and I will call them again.