Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Clinton, Connecticut

Address: 223 E Main St #2A, Clinton, CT 06413, United States

Phone: +1 203-375-0280

Rating: 4.8

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-11-22 - Rating: 5)

    Damien stopped by as a follow up to a previous visit regarding a faucet leak and was extremely knowledgeable about the quality of our water. He introduced himself, shared some of his professional experience, and confirmed the purpose of his visit.He walked me through the process by providing key details from start to finish. I was able to ask questions and he provided clear responses that made sense. He displayed all of the tests in front of me and explained what we were looking for, the grade / status, and potential causes + solutions.I did not expect to have a water quality assessment done, but I am glad I did and it was because of the care and attention received from Damien.

  • Review 2 (2024-12-05 - Rating: 5)

    Franklin was extremely professional, and was able to replace my ejector pump without any worry. He also took the time to show me how the new pump worked, and adjusted the floater alarm that was separate from the new pump so that it worked correctly with the new system. The time and care spent showed true craftsmanship that I cannot recommend enough.Also big thanks to Scott for architecting the pipe replacement job and answering all my questions along the way. I was in very good hands with this company!

  • Review 3 (2024-12-20 - Rating: 5)

    Our sewer line backed up and effected 3 toilets at our church in Waterbury. Roto-Rooter came within the hour and Sal was the best. He answered my questions, put me at ease, and completed the job in the time frame he said. He cleaned up and then he offered to help me mop and disinfect! Sal was respectful, honest and hardworking. No complaints with the service.

  • Review 4 (2024-10-31 - Rating: 5)

    Damien came to our home to inspect our water pressure and evaluate our water quality, and we couldnt be more impressed with his service! He was incredibly thorough, taking the time to explain what was going on in a way we could easily understand. Not only did he provide crucial insights about our water issues, but he also gave us excellent resources and recommendations to help solve the problem. Damien’s honesty and professionalism truly stood out. If youre looking for someone who’s knowledgeable, reliable, and dedicated to helping, Damien is the one to call. Highly recommended!

  • Review 5 (2024-12-06 - Rating: 5)

    I just had the pleasure of meeting and working with Joshua J. of Roto Rooter and I could not be more impressed. From the moment he walked through the door his professionalism and customer service skills stood out. Joshua quickly identified the problem. He not only explained the issue, he told me how he was going to approach it and provided a complete quote. Not only to Joshua resolve the issue flawlessly, he provided advice to prevent future problems. His workspace was left spotless which was so appreciated. Anyone in need of a professional, skilled, respectful, knowledgeable and kind technician, please reach out to Joshua of Roto Rooter. I highly recommend him.

  • Review 6 (2024-11-18 - Rating: 5)

    Shout out to Josh who came and saved the day. I had sewage back up into my basement pipes and RR sent out a team member within the hour. Josh was sent and he explained what he thought was the problem and explained what he was going to do next. He ended up snaking my main line and had to do it multiple times. Turns out of have roots in the main line. Which will have to be tackled at a later date. Josh was able to snake out as much as he could. And now my water is draining out to the sewer. He never rushed and answered all 100 of my questions. Highly recommend Josh and the Roto-Rooter team.

  • Review 7 (2024-12-20 - Rating: 5)

    Joshua was GREAT and very knowledgeable! He fixed an ongoing issue we had and cleaned up after himself on the way out! Thank you Joshua! Merry Christmas!

  • Review 8 (2024-11-28 - Rating: 5)

    Josh was so knowledgeable, professional and most importantly, kind. He took the time to explain everything he was doing. Being the night before Thanksgiving and prepping for company, I was obviously panicked. Up and running in no time!!! So grateful for Josh! Thank you.

  • Review 9 (2024-12-15 - Rating: 5)

    Franklin did an exceptional job. He explained everything he did step-by-step and always made sure to get our approval before continuing work It was extremely helpful and informative

  • Review 10 (2025-01-02 - Rating: 5)

    Frank did a great job at our house and was super nice to us that we bought him lunch.

  • Review 11 (2024-11-26 - Rating: 5)

    Roto Rooter came a day early which was extremely helpful. The technician was highly knowledgeable and talked me through every procedure.

  • Review 12 (2024-12-18 - Rating: 5)

    Our technician Josh was extremely helpful and professional. He was very personal and friendly and it was a pleasure to work with him.....

  • Review 13 (2024-12-02 - Rating: 5)

    Everybody at Roto-Rooter is professional and personable and does an excellent job of clearing pipe lines. We thank them profusely.

  • Review 14 (2024-12-15 - Rating: 5)

    The technician who serviced our drain, Joshua, was professional kind and knowledgeable. We were very happy with the service and confident that our problem was fixed. Thanks !

  • Review 15 (2024-12-01 - Rating: 5)

    Josh was so personable and kind. He worked hard to help find the solution and didn’t want to give up until he did. Thank you!

  • Review 16 (2024-12-19 - Rating: 5)

    Josh was Amazing! So kind and worked diligently. Don’t work with people like Josh anymore. A gem!

  • Review 17 (2024-11-05 - Rating: 5)

    Damien came and answered all my questions and diagnosed the problem right away ! He’s always been so helpful and kind , so happpy with this service ! Thankyou Damien

  • Review 18 (2024-11-21 - Rating: 5)

    Thank goodness for Damian! Was super prompt and super helpful servicing our unit.

  • Review 19 (2024-11-19 - Rating: 5)

    Very helpful, friendly, very informative! Great person. Highly recommend Damien

  • Review 20 (2024-12-30 - Rating: 5)

    Came quickly and effectively unclogged our drain pipe.

  • Review 21 (2023-04-20 - Rating: 4)

    I needed help to remove a whole house sediment filter that could not be removed due to excessive pressure in the pipe and insufficient valves to isolate the filter from the pressure.The technician was great! Highly recommend the service.I was dissatisfied with the missed expectation on pricing. While I’m not complaining about the price, I asked up front on the phone for some guidance and was told they cannot comment on price. When the tech arrived he used a binder to look up the price based on the issue I had described. Unfortunately it was 3x what I expected. Again I’m not doubting the value but had I known the price range up front I might have scheduled my repair away another time.

  • Review 22 (2024-12-11 - Rating: 5)

    Franklin and Noel were great!! They were quick, friendly and offered a fair price! Will use them again!! Thanks for fixing my toilet!! A++++++. 5 stars

  • Review 23 (2023-07-27 - Rating: 5)

    Fernando is absolutely amazing. Have a really bad flood in basement. He came right over, extremely helpful, professional and patient. He explained all very thoroughly and a bad situation is getting better with his guidance. Very happy with him and the company.

  • Review 24 (2024-05-18 - Rating: 5)

    Plumber arrived promptly and completed clean out to a backed up main line, and made recommendations to help eliminate future issues. Very pleased with the results.

  • Review 25 (2023-09-16 - Rating: 5)

    Fernando came out to assist in our situation and was very thorough. He went above and beyond to explain what we are dealing with and how to rectify it. We highly recommend him.

  • Review 26 (2023-09-13 - Rating: 5)

    My Technician Fernando was extremely professional. He was very prompt and on time. He even cleaned up very meticulously. I would recommend him and use him again in my next plumbing job!

  • Review 27 (2023-06-30 - Rating: 5)

    Tons of communication about when they will arrive. Brian was the first to show up, a restoration expert, walked and talked me through everything. Tim filed in shortly after, the plumber. Everything was spot on from the estimate to the final price (cheaper in fact) they were super polite, worked with me for our crazy, anxious dogs and all was done with grade “A” work. I’ve been a HVAC contractor for 18 years and these guys are the real deal.

  • Review 28 (2023-09-14 - Rating: 5)

    I want to thank Rotor Rooters for there fast response and professionalism in the work they did at my house. I will highly recommend them. I highly recommend the ones that worked in my house Fernando, Christian, Ethan, Mark, Saen.

  • Review 29 (2023-07-30 - Rating: 5)

    Had a main line clog that didn’t want to be cleaned out. Chad (1096) went above and beyond climbing into the crawl space to have better angle at getting the clog. Manny came with the camera and we were able to see the crumbling old cast iron pipe that was the cause of the clog. Professional, friendly, and knowledgeable. Cleaned up after themselves and saved me money. Thank you!!!! Sue Hicks

  • Review 30 (2023-05-01 - Rating: 5)

    I called Roto Rooter to fix a clogged drain issue. Lucky for me, Carl came out to my home. Carl assessed the situation and thoroughly explained what was happening and detailed what he’d do to fix the issue. He also alerted me to a potential future issue and provided several suggestions on what I could do.Carl was professional, kind and an absolutely delight! I could not have asked for a better Service Technician. I will ALWAYS ask for Carl moving forward. Thank you!

  • Review 31 (2023-07-25 - Rating: 5)

    Orlando came to help my mom with a backed up sink. He was thorough, professional, and kind. We can’t say enough good things. We highly recommend him, and would use him for any future problems.

  • Review 32 (2024-12-09 - Rating: 5)

    Josh was incredible! He went above and beyond to help us out. Would 1000% recommend!

  • Review 33 (2022-08-17 - Rating: 5)

    Josh was very professional, helpful and friendly. The job was quick and easy in and out and the job was done great effectively he came in and unclogged my shower drain explained to me what the issue was and even gave me tips on how to prevent my showering from clogging again very pleased with the work from him.

  • Review 34 (2023-04-07 - Rating: 5)

    Orlando and Roto-Rooter were fantastic. I had a sewage leak that flooded my basement and Orlando came out within 20 minutes on a bank holiday, was so kind in a time of crisis and helped me with all the next steps of evaluating the pipes, getting his evaluation team and clean up team out here within hours.

  • Review 35 (2022-10-03 - Rating: 5)

    Charles Sajda was phenomenal and a wonderful person as a bonus! He was Personable and very determined to get our badly clogged kitchen sink drain cleared and fix! And clear it and fix it he did! We were so thankful and enjoyed talking to Charles while he was here. We would definitely recommend Roto Rooter again and most definitely Charles!!

  • Review 36 (2022-08-23 - Rating: 5)

    This is the first time we’ve used Roto-Rooter and we had excellent service. Thomas is a Master Plumber, very professional and knowledgeable. He explained clearly the problem and what needed to be done. He also told us about the senior discount. Highly recommend.

  • Review 37 (2022-07-28 - Rating: 5)

    The service was excellent and on time. The service technician, Charles, who arrived was great. He texted me ahead of time and once again while outside to let me know. He wore booties in the house and was respectful of our property. I would highly recommend this service and Charles!

  • Review 38 (2024-11-23 - Rating: 5)

    Very helpful with our issue and went over and above with explanation

  • Review 39 (2020-07-06 - Rating: 5)

    Very happy with the service I received today from roto-rooter. The tech arrived on time was friendly and explained what he was going to do. He (Orlando 689) was efficient, neat and cleaned up after the work was completed. Thank you for a great job!

  • Review 40 (2024-11-01 - Rating: 5)

    My encounter was brief ,but clear and professional. Satisfying.

  • Review 41 (2022-07-24 - Rating: 5)

    Marlon was courteous and professional. He did a fantastic job installing my garbage disposal, as well as, provided me with helpful information. I will definitely utilize his services when applicable. Thanks again Marlon.

  • Review 42 (2024-11-08 - Rating: 5)

    Amazing and detailed explanation of the process and what each test result meant. Very knowledgeable and informative!

  • Review 43 (2023-09-24 - Rating: 5)

    I have 17 years in the construction industry, and I know professionalism when I see it. Orlando, William, and Fernando were top notch: knowledgeable, respectful, and a welcomed help in my time of need.

  • Review 44 (2022-08-08 - Rating: 5)

    Louis was very professional and knowledgeable about the repairs needed. He had a trainee Julian with him who was very professional too. They replaced the sewage ejector pump and a shower cartridge in one if the bathrooms.The repairs were done in very little time and they cleaned up the area after they completed the job. If I ever need service again I will call roto rooter

  • Review 45 (2024-11-25 - Rating: 5)

    Did a great job today great personality. Awesome job.

  • Review 46 (2020-10-07 - Rating: 5)

    The technician was very efficient and did a great job clearing all the drains. He was very helpful in explaining how to keep them clear from now on. He was also very patient and made sure that the water was draining as it should. I would definitely recommend his services to anyone

  • Review 47 (2024-12-11 - Rating: 5)

    Franklin Is very knowledgeable and professional The work he did was excellent!!

  • Review 48 (2021-12-16 - Rating: 5)

    The folks at Roto-Rooter were professional, friendly, and very competent and efficient. Not often you get all three of those qualities among several different people in the organization. The common denominator was that they all cared about treating the customer fairly and with a willingness to explain exactly what they were doing

  • Review 49 (2022-09-22 - Rating: 5)

    Very professional & very thorough in taking care of our problem. He did an excellent job cleaning up after the job was done. Would definitely use Roto Rooter and ask for Charles!

  • Review 50 (2022-09-08 - Rating: 5)

    I had an upflush toilet that had overflowed my basement. Evidently, the motor was shot and basic sewer water was pouring onto the floor of my recently water-proofed and painted basement floor. I had a couple friends who were able to get the water up and out of the house, but that was as far as they could go with it. I asked multiple plumbers, could not get one to come out once they heard the story. Was told by one of the plumbers not to call Roto Rooter because they were terrible and over priced. The truth is, I have no idea about the “value” aspect of the fix, but I will emphatically say that Luis, the plumber that came to my house was on time, friendly, professional and he absolutely knew what he was doing. I am very pleased with the work that was done . Luis explained everything to me, even reasons why it happened in the first place. It was not an easy job, or else the other plumbers obviously would have taken it. Highly recommend this company. Make sure to ask for Luis, he was amazing and represented Roto Rooter in the most positive sense.

  • Review 51 (2022-08-31 - Rating: 5)

    Marlon was very professional, efficient and friendly. He explained the options and terms prior service, and was super helpful. He fixed everything and really made my day! Thank you!!

  • Review 52 (2023-09-13 - Rating: 5)

    This review is in behalf of Ancillary Im his general contractor ,Ancillary asked me to send this review because she doesnt have email or Google account Fernando is a very Respectful, Professional, he helped me take care of everything with the insurance I would recommend Fernando to all my friends, thankyou Fernando,Ancillary

  • Review 53 (2022-09-14 - Rating: 5)

    Marlon was very knowledgeable and helpful, quick and thorough. Great service. Will definitely call Roto Rooter and ask for him specifically next time I need their services!

  • Review 54 (2020-07-27 - Rating: 5)

    I contacted several places of business for assistance in the morning. Rotoscoped-Rooter was the only one to say yes for service that day. I received a confirmation call for the appointment and a follow up call for when the tech was arriving. The tech (Terry) was polite and professional asking thorough questions about the problem. I was given several options for repair and my request were followed. Terry took his time to make sure everything was working properly and to my satisfaction. He then cleaned everything as if he was never there. Plumbing work can be dirty work, but there was no need for me to follow behind him and do any additional cleaning. Thank you ,Terry and thank you Rotoscoped-Rooter.

  • Review 55 (2024-03-08 - Rating: 5)

    Jon was outstanding...He explained everything every step of the way, cleared the clog, and thoroughly cleaned up the area.

  • Review 56 (2023-09-13 - Rating: 5)

    Fernando from Roto Rooter SO professional and helpful. Not only did he help me, but even recommended other house updates. Can’t recommend him enough!

  • Review 57 (2023-09-13 - Rating: 5)

    Im Aarons general contractor he asked me to send this review because he doesnt have a email and dont know how to send the review so I expected to send it in his behave Fernando from Roter Ruter come to my house to do the claim for the insurance, he is VERY Professional kind and knowledgeable,he is a Respectful person, I would recommend him to anyone whos in needAaron

  • Review 58 (2020-10-01 - Rating: 5)

    Orlando was very patient and thorough with unclogging our kitchen sink. In addition, he took every precaution in terms of PPE so we all felt comfortable having him in our house. After remedying the situation, he cleaned everything. Thank you for sending Orlando. It was pleasure working with him.

  • Review 59 (2022-09-13 - Rating: 5)

    Franklin was awesome. He showed up ready to rock. He explained everything thoroughly before starting. He worked diligently and very clean. Super personable. He fixed the problem promptly.

  • Review 60 (2024-12-10 - Rating: 5)

    I was surprised by the price of replacing two small turn off valves- Labor for that was $600.00 not including the cost of them. Too much.

  • Review 61 (2022-08-26 - Rating: 5)

    Vincent from Roto-rooter Bridgeport, ct was amazing! He was professional, helpful, and timely. He diagnosed and fixed my problem very efficiently…100% would use this company again!

  • Review 62 (2020-07-27 - Rating: 5)

    Arrived on time (early after calling to make sure we were available) Cleared a slow drain that has been an issue for a long time. Provided the cost and description of what he needed to do, did the work quickly and correctly and wrapped up. Reliable professional service.

  • Review 63 (2024-09-27 - Rating: 5)

    John was just wonderful. He was knowledgeable and very nice.

  • Review 64 (2023-02-22 - Rating: 5)

    This service was perfect! I called that morning and they were there in the afternoon. They had all the parts and they were friendly and professional. Definitely using these people from now on.

  • Review 65 (2022-08-15 - Rating: 5)

    My two year old grandson flushed a hair comb down the toilet causing the water to not go down. My husband and I both tried to retrieve the comb, with no success. I called Roto router and within an hour Charlie was at my house and fixed the problem. He was friendly and professional, I will request him if ever I need this type of service in the future!

  • Review 66 (2020-10-04 - Rating: 5)

    Great service! Chad was on time, professional and extremely knowledgeable. The main sewer line backed up in the basement and no amount of DIY effort resolved the issue. Called Roto Rooter. Chad troubleshooted and was able to identify potential issues. He cabled the main sewer line and found tree roots. Was able to clear the line for the waste water to flow normally and arranged for another tech to perform a camera inspection within the next few days.

  • Review 67 (2021-04-11 - Rating: 5)

    Technician Ron #4369 was excellent! He went above and beyond not only solved our problem but that of the neighborhood also had top notch customer service skills! Thanks Ron

  • Review 68 (2021-02-21 - Rating: 5)

    Mike was great. He fixed our clogged waste line on a Sunday morning on one day’s notice. Very clean and courteous. We appreciate the help. Highly recommended!

  • Review 69 (2023-10-07 - Rating: 5)

    Our technician was extremely responsive, respectful of our home. Was able to complete the job in a timely fashion.

  • Review 70 (2023-02-11 - Rating: 5)

    Alan did a great work. He was very professional and prompt. I would totally recommend this service to my friends. Thank you very much.

  • Review 71 (2020-10-08 - Rating: 5)

    Called at 3 in the morning because my sump pump had stopped working. It pumps out my basement shower/toilet. They showed up at 9 the same morning, 15min early. The pump couldnt be removed from the hole without cutting the pvc pipes. He cleaned out the hole, cut and reattached the pipes, left to get/installed a new pump. The job was completed by noon. He explained that the pump was clogged, but on its way out. I had the option of reinstalling the old pump after it was cleaned/see how long I could get out of it or replacing it. Since I didnt know how old the pump was, I went with replacing it instead of having the old one break again after all this work. He did an excellent job. No complaints.

  • Review 72 (2020-10-05 - Rating: 5)

    David O. was very prompt and knowledgeable regarding installation of shower. He even noticed issue with hot water and gave me useful information for when I have hot water heater serviced. Will definitely use them for any plumbing issues!

  • Review 73 (2022-11-11 - Rating: 5)

    I could not have been happier with the service. The tech was kind, considerate, explained everything in detail. I did not have to wait long at all for service. A very positive experience.

  • Review 74 (2023-04-07 - Rating: 5)

    They were able to come the same day, within a few hours of my call, and sent someone who figured out the issue quickly and did the job well.

  • Review 75 (2022-01-11 - Rating: 5)

    Chad was Great! Came fast! Wore a mask! Answered all our questions! Very professional & efficient! Called damage management division & camera people for us! And Referred us to the Excavation Division for aid in avoiding problem in the future.

  • Review 76 (2020-07-14 - Rating: 4)

    I was very happy to have the same technician who had made a repair for me just a few months before this appointment. I felt I knew him and I trusted that he was knowledgeable and very skilled.

  • Review 77 (2021-03-22 - Rating: 5)

    I emailed rooter at 17-1800 hours to saturday about appointment and Monday morning got phone call at 8am stating tech will be on his way!Met “ Ron” #4369 at shop and he diagnosed the problem and went to work. Unbelievable service! I can’t be happier! Thank you Ron and Roto Rooter!

  • Review 78 (2021-03-11 - Rating: 5)

    This was a no fuss service. The gentleman that come here ( Mike #904 ) was excellent and very patient and understanding. He fixed my issue with ease and was very knowledge. I pray I don’t have to go through this again but if I do I will be reaching out to Mike!

  • Review 79 (2023-05-17 - Rating: 5)

    Had a clogged toilet for a couple hours, a team was quick to come to the rescue. Orlando and Manny did such a great job, they were great.

  • Review 80 (2024-11-25 - Rating: 5)

    Frank was very professional and knowledgeable

  • Review 81 (2023-04-22 - Rating: 5)

    Roto Rooter has helped us in emergency situations and basic plumbing issues. Always quick response, service techs professional.

  • Review 82 (2020-10-10 - Rating: 5)

    Marlon did a great job! He was friendly and very professional. He answered question that I had and was knowledgeable. I recommend him and the work that he did!!!!!

  • Review 83 (2023-09-14 - Rating: 5)

    Fernando was very professional, including the workers who did the job. I recommend them to my family and friends.

  • Review 84 (2022-08-16 - Rating: 5)

    My plumber, Alan, was professional and technically skilled. He installed a kitchen faucet and I am very happy with the results. I recommend him highly!!!

  • Review 85 (2023-06-23 - Rating: 5)

    Orlando was great! He was helpful and explained things clearly!! Would recommend him to anyone!!

  • Review 86 (2020-10-08 - Rating: 5)

    Ray went above and beyond. He was professional, patient, and great at communicating with me during our home project. Highly recommend!

  • Review 87 (2022-08-18 - Rating: 5)

    The gentleman who you sent was amazing! Definitely went above and beyond and he is the reason I will be using RotoRooter again - such a kind , nice knowledge man !

  • Review 88 (2022-08-06 - Rating: 5)

    Good service.. didn’t need to wait long, callee Friday night and they arrived early Saturday morning. Polite and courteous, professional service. Will definitely call them again if other issues occur.

  • Review 89 (2022-11-21 - Rating: 5)

    Phenomenal crew that made our mini disaster more bearable. Knowledgeable and professional. Cant say enough good things. Highly recommend!!

  • Review 90 (2022-12-02 - Rating: 5)

    Water flooded our basement on Thanksgiving day. Roto Rooter guys came, (on the holiday!) , identified the cause of septic tank water backup and cleared the line. So grateful.

  • Review 91 (2022-08-05 - Rating: 5)

    Very knowledgeable and friendly. Tech was able to perform duty on the spot without having to reschedule. Also save us money!

  • Review 92 (2023-09-15 - Rating: 5)

    Fernando was great. Able to come quickly. Answered any questions I had and was informative.

  • Review 93 (2023-03-01 - Rating: 5)

    Thomas was kind, patient and knowledgeable. He made sure all of my questions were answered and plan for follow-up if needed.

  • Review 94 (2022-08-17 - Rating: 5)

    David arrived on time, and quickly evaluated the problem and repair. Gave the estimate and did the work. Was very professional and did a nice job!

  • Review 95 (2023-09-13 - Rating: 5)

    Great service! Fernando did a great job.will definitely use this service again.

  • Review 96 (2020-09-27 - Rating: 5)

    Mike from Roto-Rooter was excellent explained everything from the beginning to the end the response time was excellent only had to wait 45 minutes for the technician not like Climate Partners that gave me the run around and didn’t show up I would recommend Roto-Rooter to any one has a plumbing issue price is reasonable I gave them 10 stars ⭐️.

  • Review 97 (2023-09-24 - Rating: 5)

    Fernando was informative and professional. Without his guidance we wouldnt have identified the problem

  • Review 98 (2023-09-16 - Rating: 4)

    Joseph was great. He finished the job in no time and I’m glad I called when I did

  • Review 99 (2021-10-06 - Rating: 5)

    Very professional and responsive. Jeremiah went above and beyond to help with installation. Much appreciated. Will be a return customer.

  • Review 100 (2022-12-30 - Rating: 4)

    Technician did a great job clearing deep drain clog. Only problem is the high cost, but I dont know if they are more expensive than other places

  • Review 101 (2021-03-09 - Rating: 5)

    Ron was exceptional. Identified the problem and took care of it. Very satisfied. Everything is in proper working order. Highly recommend.

  • Review 102 (2020-10-12 - Rating: 5)

    The service was great. Most importantly Jimmy explained what caused the problem and ways to avoid the problem in the future. He was polite and friendly.

  • Review 103 (2020-09-28 - Rating: 5)

    Very pleasant and professional did a great job! he doubled checked to make sure everything is working well took the old faucet cleaned up area and put everything back

  • Review 104 (2020-09-29 - Rating: 4)

    Ron, the technician, did a great job of both assessing and explaining the work as well as doing the work needed. He was professional and upfront.

  • Review 105 (2024-10-06 - Rating: 5)

    Great services and very professional

  • Review 106 (2023-09-05 - Rating: 5)

    The two gentlemen that cleared our drain, where kind and courteous, and on time and efficient. I would definitely hire them again.

  • Review 107 (2021-03-25 - Rating: 5)

    Mike (#904) came to unclog our sewage pipes after us calling very late in the evening. He got here as fast as he could and rectified the problem with the utmost professionalism. Thanks Mike!

  • Review 108 (2021-03-08 - Rating: 5)

    Ron tech#4369 helped us out with our commercial property on a late Saturday evening. Great service, great communication, highly recommended.

  • Review 109 (2021-03-22 - Rating: 5)

    Ron and the RotoRooter team were beyond helpful, efficient, timely and super communicative. They know what they’re doing and they do it well. Period.

  • Review 110 (2023-06-13 - Rating: 5)

    Luis was great. He was able to do fix so many things in one day!

  • Review 111 (2020-11-03 - Rating: 5)

    Our service was excellent - professional, courteous, knowledgeable, expert. The perfect end to a frustrating day. Thank you again!

  • Review 112 (2020-10-08 - Rating: 5)

    Neil came and explained everything thoroughly, gave me some suggestions on my issue. Very professional and polite. Will definitely recommend.

  • Review 113 (2023-04-04 - Rating: 5)

    Sewage pump ejector replaced. A bit pricey but the plumber Thomas was professional and did an excellent job so I was very pleased.

  • Review 114 (2021-12-16 - Rating: 5)

    Drain was clogged. The service was professional , he wore foot protection and a mask. His service was very thorough.

  • Review 115 (2023-03-11 - Rating: 5)

    Thank you, for your service, your technicians they very good,.have lot of patient to resolve the problem, I will refer everyone on my Job when they need a plumber, thanks again 😀 👍

  • Review 116 (2022-12-26 - Rating: 5)

    Orlando and Alex were super helpful in diagnosing the issue - very prompt, professional and communicative.

  • Review 117 (2022-10-23 - Rating: 5)

    The tech was very pleasant and communicated what he was seeing. Tested thoroughly to be sure the clog was removed.

  • Review 118 (2022-08-16 - Rating: 5)

    Luis was a complete professional. Job was done in record time! Would highly recommend!

  • Review 119 (2023-05-18 - Rating: 4)

    Very professional. Answer all questions. Very easy to work with. Would recommend to others.

  • Review 120 (2023-03-27 - Rating: 5)

    Thomas and Daniel did a wonderful job thank you for sending them.

  • Review 121 (2023-09-29 - Rating: 5)

    Juan Carlos did an excellent job.Give that man a raise!

  • Review 122 (2023-04-27 - Rating: 5)

    The tech was perfect. Carla from the customer service line wasn’t professional.

  • Review 123 (2020-10-05 - Rating: 5)

    Super professional, thorough and knowledgeable. We were pleasantly surprised with the service.

  • Review 124 (2022-12-31 - Rating: 5)

    The experience was quick and professional. Thank you forSaving our New Years Eve!

  • Review 125 (2022-12-09 - Rating: 5)

    Very profesional and responsive. Also, on time and efficient. Great work!!!

  • Review 126 (2022-08-02 - Rating: 5)

    Our technician was phenomenal! Would highly recommend Roto rooter

  • Review 127 (2022-09-06 - Rating: 5)

    Charles was amazing. Super thorough and knowledgeable! A++++ service!

  • Review 128 (2020-09-28 - Rating: 5)

    Franklin was very professional, efficient, patient in repeating information to me and just plain nice. Thank you

  • Review 129 (2022-12-31 - Rating: 5)

    Guys were on time, professional, friendly and finished the job quickly! A+++

  • Review 130 (2022-09-03 - Rating: 5)

    They are extremely nice Franklin did an amazing job in replacing our toilet

  • Review 131 (2021-02-05 - Rating: 5)

    The plumber was very helpful, very attentive and really friendly .I would recommend this company to anyone in need of a plumber. I appreciate the service

  • Review 132 (2022-08-02 - Rating: 5)

    Alan was excellent. Very knowledgeable and precise with his assessment.

  • Review 133 (2024-03-11 - Rating: 5)

    The tech was greatExtremely professional and kindI would recommend roto rooter to anyone

  • Review 134 (2023-08-12 - Rating: 4)

    Response and service was great. Made appointment on line and they came the next day as requested. That was greatHowever price was very expensive. They charged by the job, not by how long it takes. I suppose for difficult jobs that could be a benefit but for replacing the innards of a toilet it took 15-20 minutes and charge was over $400.Quick response, easy to deal with but you pay for that response in the repair cost.

  • Review 135 (2020-07-22 - Rating: 5)

    About an hour after calling, a tech was at my house. He was fast, clean and quick.

  • Review 136 (2023-07-17 - Rating: 5)

    Excellent work. Was quick to solve the problem, fix the issue, and clean up.

  • Review 137 (2023-02-25 - Rating: 5)

    Very professional and effective. Got job done promptly.

  • Review 138 (2023-09-13 - Rating: 5)

    Great experience with Fernando he was very professional with his work. His workers Christian, Ethan and Victor were great workers everything was great. Would definitely recommend rotor rooter for anyone that needs them, great job!

  • Review 139 (2024-02-09 - Rating: 5)

    All the plummers are top notch.Ipitamany of professional.

  • Review 140 (2021-03-25 - Rating: 5)

    Mike 904 friendly, courteous professional and got the job done. Thanks

  • Review 141 (2023-09-18 - Rating: 5)

    Our service man Fernando was very informative, helpful and polite. I was very happy with the service I received. He gave us a lot of information and we were very happy with him

  • Review 142 (2023-04-20 - Rating: 5)

    The repairman was very nice and explained everything that was done

  • Review 143 (2023-09-13 - Rating: 5)

    Fernando did a great job at our home, he was very professional and informative. I will personally recommend him to any friends or family of mine in need of services! Thank you!

  • Review 144 (2023-07-25 - Rating: 5)

    Expensive but thorough and came within a hour!

  • Review 145 (2022-12-29 - Rating: 5)

    Extremely personable and resolved the problem quickly! Would highly recommend!

  • Review 146 (2023-05-22 - Rating: 5)

    Orlando and Miguel were professional and efficient.

  • Review 147 (2023-09-13 - Rating: 5)

    Fernando was a great help! He assisted me throughout the entire Resto process and made everything very smooth and easy.

  • Review 148 (2022-07-25 - Rating: 4)

    Wonderful service, technician was very informative about what he was doing

  • Review 149 (2023-07-21 - Rating: 5)

    Couldn’t ask for a nicer younger gentleman very informative and professional

  • Review 150 (2022-08-09 - Rating: 4)

    Expensive but great service. Technician did a great job.

  • Review 151 (2023-09-13 - Rating: 5)

    I loved the service mr Fernando has done for me today and roto-rooters is a very professional business. Definitely recommend to anyone.

  • Review 152 (2023-07-20 - Rating: 5)

    Orlando was great. He took the time to explain the problem to me and how he fixed it. He even is helping me with my home insurance to be complicated for the damage the flood did to my belongs and home.

  • Review 153 (2022-08-11 - Rating: 5)

    Very professional and friendly. David was onsite within minutes.

  • Review 154 (2023-09-15 - Rating: 5)

    Fernando was courtious, professional, inspecred the premesis before doing anything, was transperant with the options and pricing and overall did a great job and solved the issue with the sewer.

  • Review 155 (2022-10-28 - Rating: 5)

    Fast response, clear explanations of the problem and the cost, quick and efficient work.

  • Review 156 (2022-09-22 - Rating: 5)

    Diagnosed floor drainage issue in basement. Good, knowledgeable, friendly service person.

  • Review 157 (2023-07-22 - Rating: 5)

    Orlando was very polite and professional. He was able to clean out our shower drain easily.

  • Review 158 (2023-05-05 - Rating: 5)

    Damien was very informative, professional. He explained to me what I was looking at in detail. Explained my options clearly.I highly recommend the great work he does.

  • Review 159 (2022-09-02 - Rating: 5)

    He arrived on time. Communicated well and solved the problem.

  • Review 160 (2023-05-01 - Rating: 5)

    Awesome job. On time and very professional.

  • Review 161 (2023-03-03 - Rating: 5)

    Orlando was very professional and pleasant. He also knows what hes talking about. We will definitely use your service again if the need comes up and would recommend your services to friends as well.

  • Review 162 (2022-12-24 - Rating: 5)

    There was a toilet paper clog in the lines which the repair crew dislodged. It required removing 2 of the toilets and a lot of work, but they got it done. The men stayed to complete the job, which ran 2-3 hours into the evening. Im so grateful to them for seeing it through til the work was completed. The next day several guys came to remove the water from the basement floor and treat it. They then took up some of my flooring and removed several items damaged and deemed unusable. They all did a first rate job from stsrt to finish and I appreciate their efforts.

  • Review 163 (2021-12-22 - Rating: 5)

    Very good company . No complaints ! 100 percent recommended.

  • Review 164 (2023-04-04 - Rating: 5)

    Carl our Serviceman was very professional ,personable and did a difficult job in a timely fashion.

  • Review 165 (2022-08-20 - Rating: 5)

    They were very professional and acted very swiftly

  • Review 166 (2022-08-01 - Rating: 5)

    Charles came to my home on a Sunday night to fix the plumbing on my sink. Water was backing up on my sink and dishwasher. He was professional, courteous, polite and gave me update on every step he took. The clog was stubborn but Charles was persistent and was able to unclog it after several tries. He was awesome. Thanks Charles!

  • Review 167 (2022-08-11 - Rating: 5)

    Really fast and great work. Had to dig up gras in the back and re planted grass after. Kept inside work behind the vanity so you can’t even tell they were there. Very happy

  • Review 168 (2021-12-29 - Rating: 5)

    Chad came out promptly to my home. He was knowledgeable, advised me of all the options, and we picked the best course of action together. He was also able to answer some additional questions I had about other pipes in my house and he was spot on! Highly recommend and if possible, ask for Chad!

  • Review 169 (2022-09-02 - Rating: 5)

    Professional, responsive, timely, respectful, most efficient. The team was spectacular. From Jonathan to Sal and everyone else on the team performed outstanding work. Would only consider Rotorooter.Thank you

  • Review 170 (2024-05-17 - Rating: 5)

    Great service, great employees

  • Review 171 (2022-09-06 - Rating: 5)

    We have had a few plumbing issues in our new home since we moved in. We called Roto-Rooter and they sent Marlon. Marlon came to our house on time, hes always very professional. He took his time to explain what work was needed. Marlon was very helpful and kind, had a smile on his face from start to finish. Every time we have any plumbing issues we call Roto-Rooter and always ask for Marlon. Hes extremely thorough, all his hard work around our house has been excellent.

  • Review 172 (2022-07-26 - Rating: 5)

    Very effective and explained/answered all my questions.

  • Review 173 (2023-03-06 - Rating: 5)

    Figured out the problem quick and had it fixed in just a few hours

  • Review 174 (2020-09-30 - Rating: 5)

    He was on time efficient and explained everything he was going to due

  • Review 175 (2021-12-21 - Rating: 5)

    Neil went over all the different options to try to tackle the backed up sewer and drains, ultimately helping me decide on the best option, which happened to be the most economical. Professional, hardworking and a pleasure to have in my house, would recommend again.

  • Review 176 (2020-10-12 - Rating: 5)

    I called for an emergency main sewage line clog that was flowing back into basement. Carl was a lifesaver tonight. There was massive root growth into the line and Carl was not leaving until he freed it so we can use the water again. I feel that anyone else would have gave up because of how long it was taking but man Im glad Carl was the guy that got dispatched. He had his own cutter head that HE MADE for jobs like this. I honestly cannot thank him enough for going at it so long and not giving up on me. Damien was called in for backup and he was great as well. Both men were very knowledgeable and knew exactly what was going on and what else needs to be done. I hope these guys have monday off as they were here so late fighting for me. Really, thank you both I hope you see this!

  • Review 177 (2022-08-30 - Rating: 5)

    Allen was so fast, professional, honest, and helpful with our issue. We really appreciate him!

  • Review 178 (2022-01-06 - Rating: 5)

    Thought that the price was more than I expected to pay. However was glad to get the work done. Orlando was a very good technician. We needed to clear a kitchen drain.

  • Review 179 (2021-12-30 - Rating: 5)

    Technician went above and beyond what I expected at no additional cost. Fixed a sticky situation that others were unable to fix. Appreciated their quick response to my appointment request - prompt arrival on time - and understanding of my issues.

  • Review 180 (2022-11-30 - Rating: 5)

    They were great. Left everything clean and the place smelled good again.

  • Review 181 (2021-12-16 - Rating: 5)

    Orlando cleared our clogged line to the sewer, he was very professional and patient as it was much more difficult for him to do with our bathroom being renovated at the time. I was able to get an appointment the morning after I called and it was completed very quickly. Thank you Orlando!

  • Review 182 (2023-02-12 - Rating: 5)

    Service man came and inspected kitchen drain and checked cleanouts and was very thorough. Drain required multiple snaking as the drain line is very long and 40 yrs old. He spent over 3 hours and got the job done.

  • Review 183 (2021-02-15 - Rating: 5)

    We had a blockage that prevented our bathtub from draining. Mike arrived & assessed the situation. Explained what could have caused the backup & how he would attempt to clear it. Mike was very professional & personable. After he successfully cleared the blockage he made sure there were no leaks & that the line was running freely. I would definitely recommend Mike #904.

  • Review 184 (2020-10-21 - Rating: 5)

    Excellent service with professional techs. Top notch!!!

  • Review 185 (2023-09-11 - Rating: 5)

    Professional approach, prompt and effective!

  • Review 186 (2020-10-05 - Rating: 5)

    Our technician was very professional, respectful and friendly. He answered our questions without hesitation or issue and was in no way belittling. He explained to us many preventive measures to help us in the future. He wore his PPE, mask AND gloves the whole time he was here. It made us feel very comfortable while he was working. He even did a great job of cleaning up afterwards.