Roto-Rooter Plumbing & Water Cleanup

Located in Clinton, North Carolina

Address: 202f E Main St, Clinton, NC 28328, United States

Phone: +1 910-848-0233

Rating: 5

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-27 - Rating: 5)
I recently had the pleasure of working with Shawn, and I couldn’t be happier with the service provided. He was incredibly professional, punctual, and efficient.Shawn took the time to explain the issue and the solution in a way that was easy to understand. The quality of the work was top-notch, and he went above and beyond to ensure everything was perfect before leaving.I highly recommend Shawn to anyone in need of plumbing services. It’s rare to find such a dedicated and skilled professional. Thank you for the excellent service!

Review 2 (2024-10-03 - Rating: 5)
I had a plumbing emergency last night and needed help fast. Shawn Moore came out in no time and was incredibly polite and efficient. My dad was helping me out since I was lost when it came to plumbing, and Shawn went the extra mile by calling my dad every 15 minutes with updates, which was especially appreciated since it was late and I have kids. Shawn quickly solved the issue, and his professionalism and communication were top-notch. Highly recommend his services!🤞🏽

Review 3 (2024-06-28 - Rating: 5)
He was very efficient with his service. He got right to the problem and quickly worked to fix the issue. I am extremely satisfied with our new faucet! He was also very personable and nice to have a conversation with. I would definitely recommend!

Review 4 (2024-10-05 - Rating: 5)
I had the pleasure of being serviced by Doug today. Very knowledgeable and respectable young man. He not only care about doing the best job he can, he genuinely cares about the people he service. He goes above and beyond to service the total needs of the individual. He serves with humility. I cant say enough about Doug, he is a true blessing to the people he service. I will pray Gods blessings for him and that he stay humble as he continues to do a fantastic job!!!

Review 5 (2024-10-07 - Rating: 5)
Extremely professional, polite and transparent in explaining things to me. The world needs more folks like this smart articulate and helpful young man. I have no words for my experience. Other than EXCELLENT. Lately workers are not helpful or take the time to listen to you or explain things clearly. I never thought a plumber could make my day better and restore my faith in young people. This guy did that and is a complete gentleman and I feel sure I will not have a problem with his work. He knew what he was doing. THANK YOU!!!

Review 6 (2024-11-06 - Rating: 5)
Shawn provided service on my kitchen garbage disposal and my guest bathroom toilet. His service was prompt and professional. He took the time to explain what he was doing, how the damages occurred, and how to prevent them from reoccurring. He also provided great advice about specific products I had been using to unclog drains, which will change the way I shop for cleaning/maintenance supplies in the future. To anyone who has the pleasure of working with Shawn in the future, I would highly recommend taking advantage of the opportunity to learn from him. Outstanding service and will absolutely be looking here for future needs.

Review 7 (2024-09-21 - Rating: 5)
Most professional and courteous experience I’ve had getting service work of any kind done. Todd was very understanding and neat, both in his personal appearance and how he left my house and yard after the work was done. Todd went the extra mile and far exceeded my expectations. Highly recommended Roto-Rooter and you should consider yourself lucky if Todd is the one that shows up for the job.

Review 8 (2024-08-22 - Rating: 5)
Todd, Keith and Zach did an amazing job. We loved that they took their time to get it done right and explained everything they were doing step by step so we weren’t surprised by anything. For us honesty is a big part in choosing a company to do work. Which is why at the end; we were even more elated because some companies try to just sell you unnecessary things. They told us what work we could wait on and what work should be done soon to keep our home in good condition. We definitely recommend them to anyone wanting honest work at a fair price as well.

Review 9 (2024-10-31 - Rating: 5)
I called Roto-Rooter for service at about 12:00 for service. I had backups in my bathrooms.I was told that I could receive service by about 4-6 pm. I reluctantly agreed.At 2:10 I noticed a Roto-Rooter truck at my door.Shawn Moore, the technician said he was nearby and had completed a call.Before doing anything, he explained what he would do to diagnose the problem, and then give me options on the repair and cost.After a thorough examination, he said my sewer line was clogged. We sat down and discussed repairs and prices.I accepted a repair that I felt was reasonable.It took a few hours. He explained each step taken during the repair in terms I understood.I am totally satisfied with his service. I also enjoyed the conversation we had as he worked.If I find a need for plumbing services, I will call them again. Thank you.

Review 10 (2024-10-29 - Rating: 5)
Our plumber, Craig, was able to assess damage from a leaking drain under our shower and replace it in the same day! He was friendly & communicated everything. We can’t recommend them enough!

Review 11 (2024-12-15 - Rating: 5)
Awesome customer service. Dalten was very courteous and didnt try to upsell me. He recommended just what was needed to get my issue fixed and he coordinated with other employees in his company to repair the bigger issues so my problem would not come back. I would recommend this company to anyone needing any plumbing work done.

Review 12 (2024-11-12 - Rating: 5)
If you use Roto-rooter…ask for Shawn. He did a great job for me and I feel a weight lifted already. Came out late Friday afternoon, crawled under the house, explained what he suspected the issue was and how he would tackle the problem and provided an estimate. He worked with my schedule to come back and do the job and stuck to that schedule. He not only fixed the problem, but also educated me about products that create issues for plumbing and monthly care to help prevent another problem. This young man is a real asset for Roto-Rooter!

Review 13 (2024-11-08 - Rating: 5)
Todd and Blake were amazing when it came to working on our septic tank. We had multiple companies come out to locate the tank with no success, however their techs located it. I highly recommend their quick service.

Review 14 (2024-10-29 - Rating: 5)
Shawn and Todd are absolutely amazing! They are quick, efficient, and very polite. They’re straight to the point and won’t give you the run around. We have used them 3 times now, and we are always satisfied with their work. 10/10 recommend them

Review 15 (2024-09-19 - Rating: 5)
Kevin and John did an amazing job. We loved that they took their time to get it done right and explained everything they were doing step by step so we weren’t surprised by anything. They made sure my family was comfortable with everything that was going on. We were always notified when things came up that could change the condition of the home. For us honesty is a big part in choosing a company to do work but the employees that make up that company and follows the values is what makes it great. Kevin and John made this process amazing even though it is an unfortunate situation. They didn’t feel like strangers doing work in my home but more like family coming over to help fix an issue. I hope this never happens again but I will definitely recommend them if anyone I know have an issue like ours in the future.

Review 16 (2024-09-07 - Rating: 5)
Very professional service. Company called to notify when plumber was on his way. Plumber (Shawn) was exceptional! Identified my plumbing issue, how long it would take to repair and cost all up front. Would certainly use this company again if the need arises.

Review 17 (2024-09-18 - Rating: 5)
Blake from Roto-Rooter Plumbing was phenomenal. If you’re looking for a plumber who is reliable and can get the job done quickly and efficiently, ask for Blake and he will take care of you. He installed a sink and new dishwasher easily. He’s my #1 recommended plumber in the Southern Pines / Fayetteville area.

Review 18 (2024-12-28 - Rating: 5)
Mason arrived and promptly found the issue within a few minutes. He had everything fixed within an hour. Im so grateful. Legit saved the day!

Review 19 (2024-07-29 - Rating: 5)
Blake came in and was exactly what customer service should be. He gave us the run down of what was going on with our pipes and did his best to make sure we were completely satisfied. He went above and beyond to make the process as easy as possible. Not to mention on a Sunday and after 9pm at that. I would definitely recommend anyone to them with complete confidence!

Review 20 (2024-07-25 - Rating: 5)
I must say I am very pleased with my services today I had Mr. Todd and Mr. Marcus both of them were very helpful and helped clear my problem up with no issues. They told me the good and the bad about my property they didnt sugar coat anything. They kept it honest with me. They also gave me alot of informational stuff. I highly recommend those two. Thanks again guys for everything.

Review 21 (2024-12-31 - Rating: 5)
Dalten was great. He took time to thoroughly communicate options, what to expect afterwards, and was available for my follow up call from out of town.

Review 22 (2024-10-01 - Rating: 5)
Shawn was very professional, efficient, and polite. Very clear about explaining the issue and what could be done to diagnose, mitigate, or fix the issues. This is the second time we have used this companys services and well continue to recommend Roto-Rooter to others in the future.

Review 23 (2024-08-24 - Rating: 5)
Todd was very professional in explaining every detail to my 88 year old mother; completed the job efficiently and left her home clean and tidy. I appreciated his professionalism and expertise throughout the process. He even came back by the next day to check to see if there were any issues.

Review 24 (2024-05-01 - Rating: 5)
I contacted this company well after dark. I was contacted by a plumbing team and was greeted in person by the team within 45 minutes of the call. Workers were very respectful and honest. The work was explained in detail and performed in a timely manner. They were able to check all my plumbing in the bathrooms, laundry room, and kitchen and verify everything was properly working properly while also replacing my washer machine faucet connector.

Review 25 (2024-10-19 - Rating: 5)
Shaun and Mason responded to my home this morning regarding a leak from the upstairs. They were very professional and helped alleviate most of my concerns. They made great suggestions and recommendations on how to avoid futures flooding in my homes.I would definitely recommend them to family and friends in the future.

Review 26 (2024-08-22 - Rating: 5)
Todd was very helpful and informative. Answered all our questions and made helpful suggestions. Recommended highly...update...This company is a pleasure to do business with. They keep their word and make sure you are satisfied. Came back land smoothed my driveway to perfection. Highly Recommend!

Review 27 (2024-07-25 - Rating: 5)
A pipe to my septic was badly broken and clogged and buried three feet down, and Blake came out to the rescue. He was thorough and attentive to details. He was respectful of my property and very informative. Blake had some unique challenges and not a favorable work environment, but he repaired the pipe without hesitation and gave me some good tips for care and maintenance. Thank you!!!

Review 28 (2024-12-23 - Rating: 5)
Dalten was great! Talked me thru all the problems and offered several solutions. Completed the work quickly and was very professional. Would definitely use them again in the future.

Review 29 (2024-06-23 - Rating: 5)
I am so grateful, not only was my problem fixed fast , I was treated like a person not a bill! He made me feel like he wanted to help and did everything he could to make sure it was at an affordable rate! I worked with some bad companies but this one is for the community! I will recommend this company and I plan to be a forever customer for all my plumbing needs. You guys are awesome and I thank you deeply!! Thank you again!!😊😊

Review 30 (2024-12-09 - Rating: 5)
Highly professional, dependable and very knowledgeable company, Doug was patient with me and explained the situation to smoothly , so I could have a better understanding of the situation before it was resolved.

Review 31 (2024-07-12 - Rating: 5)
Even though there were some scheduling issues to start with, Shawn and Doug were both very knowledgeable and kind. Shawn did a great job with answering remaining questions and the installation of my water heater and Doug answered all of my questions in great detail during the initial assessment. Thanks!

Review 32 (2024-10-18 - Rating: 5)
Woke to police and the fire department at 3am because my backyard was on fire. How did this fire start you ask? My well caught fire and exploded ! How did the well that gives my house water catch fire? I have no clue, I never heard of this happening. I was completely confused and overwhelmed. I am so glad I found this company. They came out as soon as they opened and repaired everything at a reasonable rate. I am so grateful

Review 33 (2024-10-23 - Rating: 5)
Shawn was super great and even talked me through what he was doing as he did it. We talked and joked as he worked and was very sociable. Will definitely be calling them back for any issues I have in the future.

Review 34 (2024-10-02 - Rating: 5)
Best service. Kevin and John are very knowledgeable about the job. Let us know step by step what was going on super friendly and very professional. I recommend these two guys to anyone.

Review 35 (2024-08-05 - Rating: 5)
Todd Noyes replaced a toilet for my rental and i was very pleased with his expertise and clean work. I have hired him in the past and am always satisfied with his work.

Review 36 (2024-06-05 - Rating: 5)
Todd N. was absolutely fantastic when he came to my place of employment to help with our plumbing issue. He was quick, efficient, and very friendly. Due to there being a confidential meeting in the office when he came, he was kind enough to wear earbuds while he worked, which was very appreciated and speaks to true professionalism! He quickly fixed the issue and was kind enough to explain all the services he would provide to fix it so I would understand. I would definitely recommend this company to anyone who needs a professional plumber, especially Todd, who was wonderful!

Review 37 (2024-08-27 - Rating: 5)
Technician was very polite, professional and friendly. He assessed the problem explained clearly took his time and got the job done. He cleaned up behind himself and wore his booties. Todd Noyes, did a job well done.

Review 38 (2024-11-01 - Rating: 5)
Marlon and Kevin was a pleasure to have mitigated my kitchen. They was professional and answered every question I had. Marlon took time to check the machines on his off day.

Review 39 (2024-07-26 - Rating: 5)
Mr. Craig Patterson and Mr. Mason Brown came to our residence and repaired a leak. They were knowledgeable , efficient, courteous and polite! After assessing the damage, they explained the damage and executed the repairs in the estimated time provided. I must add that they did NOT leave a mess! What an amazing job! Thank you Mr. Patterson and Mr. Brown! You gentlemen are the BEST!!!!

Review 40 (2024-06-11 - Rating: 5)
The experience was initially with Todd. Wonderful. Understanding and kind to my elderly mother as well as myself. He was great.A field supervisor arrived, Mike. Very polite as well and proficient at explaining our issue (as well as Todd).No complaints at all. They were well suited for dealing with two women with no know how of plumbing.Thank you much 😊

Review 41 (2024-09-10 - Rating: 5)
I had an emergency water flood at my home. What started as a nightmare situation quickly turned into a much better situation rather quickly thanks to the great team you have. Special thanks to Craig, Marcus, Marlon and Dillon for putting my mind at ease and repairing my leak.

Review 42 (2024-06-13 - Rating: 5)
I have been having troubles with my toilet for a while now and had received a call from PWC concerned about my water usage. I work for a collision center and we had a few business cards from this business so i decided to give it a try. I reached out to Todd on his cell number which was provided along with a main line but figured that it would be easier to call his cell directly. He was very nice and professional and because of my concern came out that same night to look at my toilet. He sat down and explained why my water was running and my best option was to buy a new toilet. Keep in mind that toilet is almost 20 years old so I figured it was time. Even though I was not able to financially do that at the moment he gave me a few options when I did have the money and that they even have financing options! He went above and beyond for me and I’m grateful for his knowledge and patience! Thank you Todd!!

Review 43 (2024-11-05 - Rating: 5)
Shawn did an outstanding job getting our kitchen back in working order! Friendly, professional and efficient.

Review 44 (2024-10-28 - Rating: 5)
Incredibly professional and polite. Thorough in his inspection to find the root cause of a leak and applied the appropriate corrective measures to fix the issue. Reasonably priced and would use again.

Review 45 (2024-07-05 - Rating: 5)
We made the call on July 4th weekend . Our business was shut down because we couldn’t allow our guests to use the restrooms. Service Technician Todd Noyes showed up within an hour of being dispatched. He was polite and professional. He quickly completed the job and got us back in service quickly. We were pleased with the quality of the worksmanship and the price was fair. Todd cleaned up after completing the job and left the area clean and ready for customersWe would highly recommend

Review 46 (2024-09-25 - Rating: 5)
Craig came to the property, and was very professional and polite. Work was completed quickly. I would definitely recommend these guys.

Review 47 (2024-06-04 - Rating: 5)
Shawn did a great job in fixing my leaky shower and also even my broken toilet. They were fixed quickly, repairs were explained clearly, and parts and services fit my budget. I was pleased with the repairs and shall use Roto-Rooter again in the future.

Review 48 (2024-06-07 - Rating: 5)
Super helpful and super quick. Shawn Moore was able to effectively and efficiently fix a leak, saving me from a bit of a water emergency. A pleasure to work with; Id highly recommended his services.

Review 49 (2024-06-24 - Rating: 5)
First class, caring, professional service from Shawn Moore and his associates Mr Jackson and Mr. McDuffie. Addressed the 3 issues: clogged kitchen sink, disconnected washer hose, and malfunctioning toilet with thoughtful assessment and options, with prices. And, as important as the immediate issues, the moisture remediation associates took the time to test, document (even under the house crawl space) the potential water damage and proactively avoiding rot and microbial issues for 2 elders and new owners. All thoughtfully, politely, empathically provided service. We look forward to Shawns help, as well as Mr. McDuffies help working with our insurance to address what is needed to avoid long term damage and health issues. Mr. Moore set the tone by being on time, putting on shoe coverings before coming in the home, speaking respectfully and truthfully, providing options, pricing up front. Whatever organization employs him, and his associates, has valuable assets contributing to the success of the company. With over 50 years of management in healthcare at all levels, these gentlemen are the best of the best to represent your business.

Review 50 (2024-03-31 - Rating: 5)
Blake and Nate were awesome, knowledgeable and very professional. They came to do a hot water heater leak repair at like 1 am in the morning...my tenant and I were very thankful and grateful for them and the service was great. Thanks for making our experience so great and effortless. I will definitely use Roto Rooter again if needed.

Review 51 (2024-11-02 - Rating: 5)
I had an exceptional experience with Roto Rooter they worked well into the afternoon to get the job completed and satisfactoryWould call on them anytime

Review 52 (2024-09-16 - Rating: 5)
Blake was professional, on time, and solved an extremely difficult plumbing issue. We are extremely thankful for his and Roto-Rooters services.

Review 53 (2024-06-14 - Rating: 5)
Roto-rooter was very helpful in helping me with my plumbing problem. Shawn came out and diagnosed it, noticed that it is worse than I expected, but he got the remediation team on it immediately. Joey with the remediation team has been extremely easy to communicate with, has been helpful in dealing with the insurance company, and was able to get a team out to remediate the water damage within two days.

Review 54 (2024-08-17 - Rating: 5)
My outdated water line to my toilet broke and the ensuing deluge into my crawl space and the impending cost of repairs made me wonder if I’d ever truly make it out the hood.I called Rotorooter and they promptly sent out Craig the plumber and Mike the water mitigation specialist. Mike was able to fix my issue within a matter of a couple of hours, allowing me to finally take a shower and go number 2 (not in that particular order) effectively ordaining him as plumber Jesus in my book. Mike worked his wizardry as a moisture hunter and exorcised the demons in my subflooring and crawl space. I will be building an alter to both of these water gods for intervening in my unnatural disaster. If you get water looted, get RotoRooted 🤘🏼

Review 55 (2024-08-05 - Rating: 5)
John and Kevin did amazing job and were excellent to have in my home. Would recommend again 100%. Thank you John and Kevin!

Review 56 (2024-06-01 - Rating: 5)
Todd Noyes was amazing in completing the task & resolving the matter of our leaky pipe. He let us know step by step what his course of action would be. He was very nice & professional. His services were very much appreciated!!! 💫💫💫💫

Review 57 (2024-11-07 - Rating: 4)
Technician’s knowledge and ability to explain needed procedures was excellent. Company pricing is high/not competitive, so a deterrent to doing more business.

Review 58 (2024-07-23 - Rating: 5)
Blake was fantastic! He got our septic issues handled despite some difficulties that he inherited from the folks that installed it. Super polite and did everything he could to get us sorted out!

Review 59 (2024-06-12 - Rating: 5)
Shawn arrived to help with a concern on one of our communities. Although he was unable to resolve the problem immediately he was able to assist in facilitating an additional day and explain the upcoming procedure in a timely manner. We appreciate all the help and would recommend to anyone!

Review 60 (2024-05-29 - Rating: 5)
I can’t say enough good things about Blake, the tech. He came very very late at night after a long day. He was super respectful and professional, he was careful in our home and fixed the immediate problem as well as generated a work-plan for the long-term issue. Blake is a real asset to the company.

Review 61 (2024-09-05 - Rating: 5)
The technician Todd was very professional, knowledgeable, and pleasant. He finished the job quickly (within 2 hrs.).

Review 62 (2024-04-29 - Rating: 5)
WOW! What an amazing company that still values customer service! We were in a jam with a backed up basement, I called Roto Rooter about 10am, and they had a crew here by 1:30! Todd and Zach were both polite, professional, respectful, honest and competent. The Roto Rooter service call fee was only $50 which was absorbed into the overall cost since we had them do the work. A different company I called for appliance repair charged $150 to just walk through the door. Todd was incredibly efficient, explaining each step of the process along the way, then had another crew follow up for restoration and sending a camera down the line.I highly recommend Roto Rooter for ANYONE with plumbing or water issues. This is one impressive company!

Review 63 (2024-05-14 - Rating: 5)
Joey and Doug are the best and were very helpful. I had a leak from my shower that was going into my downstairs laundry room. They explained everything in full detail and finished the work promptly in 1 day. Very appreciative and will recommend these guys to everyone I know. Thanks again!

Review 64 (2024-10-28 - Rating: 5)
Shawn, todd, marcus n the new guy were all incredibly helpful, very glad they were able to come out n help they did a wonderful job

Review 65 (2024-06-06 - Rating: 5)
Our plumber, Blake, provided exceptional service. He promptly identified the issue and resolved it efficiently. Blake was friendly, courteous, and ensured the work site was clean and tidy upon completion of the job.

Review 66 (2024-07-09 - Rating: 5)
I received service from Roto - Rooter today and Todd was extremely knowledgeable and friendly and professional. Todd deserved to get 10 stars. If I should have problem in the future I will call for Todd. Thank you Todd you are the best.

Review 67 (2024-04-11 - Rating: 5)
Todd N. and Tristan W. both did an excellent job and were incredibly professional. Roto-Rooter was able to get us scheduled with less than a day turnaround, and again a 2nd appointment two days later due to the issue persisting. The ultimate diagnosis ended up being a lot worse than originally thought and we had to have the unit replaced. They went the extra mile to have the water heater covered by warranty and was even able to get us an upgrade at no additional cost to us! After getting back with the new water heater, they had it installed and working within 2 hours. They were very informative and gave us confidence during every step of the process. I would absolutely recommend them to my family and friends. We are incredibly grateful!

Review 68 (2024-08-06 - Rating: 5)
Glad we called and receive this truly professional from your office! Not only professional but very knowledgeable. Thank you for sending him to solve our shower problem!

Review 69 (2024-04-03 - Rating: 5)
Tech: Blake, Marcus, Dylan, Marion ••• Marcus was very informative and helpful getting to work quickly on determining the problem and what has to be done. He worked with the insurance company and filing the claim. Blake was also quick determining the problem and taking pictures along with Marcus. Everyone was professional and made it very easy to work with. Excellent team

Review 70 (2024-04-20 - Rating: 5)
I cannot express enough gratitude for the exceptional plumbing and water mitigation services provided by Blake, Nate, Dylan, Marlon, Kevin, MJ, Joey, and the entire team at Roto-Rooter. From start to finish, their professionalism, expertise, and dedication exceeded all expectations. Not to mention they were performing services from approximately 7:30pm to about 3:00am the next morning. I have never experienced such customer service and satisfaction. The manager Mike even came by a few days later for a quality assurance check.When faced with a sudden plumbing emergency, I was overwhelmed and anxious. I never experienced a busted water pipe in my home. However, upon contacting Roto-Rooter, their responsiveness was remarkable. The customer service representative, immediately put me at ease with their reassuring demeanor and prompt assistance. She efficiently coordinated the service appointment, demonstrating outstanding communication skills and genuine concern for my situation.The technician Nate, arrived promptly and was ready to tackle the issue. His knowledge and proficiency were evident from the moment he assessed the problem. Once he isolated the problem, he contacted further assistance and brought in another heavy hitter, Blake. Both Blake and Nate meticulously explained the necessary steps and patiently answered all my questions, alleviating any concerns I had. Throughout the process, they displayed a remarkable level of professionalism and respect for my property, ensuring minimal disruption to my family’s routine. Simultaneously, Joey McDuffie from the water mitigation team contacted my husband, and explained the detailed process of water mitigation. I was completely unaware of the risks associated with water mitigation and how important it is to implement from your insurance company’s perspective. That is extremely critical to understand as a homeowner.What truly sets Roto-Rooter apart is their unwavering commitment to customer satisfaction. Despite facing unexpected challenges during the repair process, they remained focused and determined to resolve the issue promptly and effectively. Their dedication to delivering exceptional service is truly commendable and speaks volumes about their integrity as a company.Thanks to the outstanding efforts of Blake, Nate, Dylan, Marlon, Joey, Kevin, MJ, and the entire Roto-Rooter team, my plumbing issue was resolved with efficiency and precision. I wholeheartedly recommend their services to anyone in need of plumbing and water mitigation assistance. Roto-Rooter has continuously earned my trust and loyalty, and I will not hesitate to contact them for any future plumbing needs.Thank you once again for your outstanding service!Grace Baez

Review 71 (2024-08-31 - Rating: 5)
EST customer service from a company we have had In a long time Mason the tech made us feel at easy even with pricing explained every thing and gave options even after it being a hard task to clear lines he never gave up and got the job completed

Review 72 (2024-09-06 - Rating: 5)
Shawn was great to work with and very knowledgeable about the whole process. Couldn’t be more happier with my experience.

Review 73 (2024-09-13 - Rating: 5)
I really appreciate Marcus and Shawn on their great service at my house today I would recommend them to anyone that needs help with plumbing

Review 74 (2024-06-03 - Rating: 5)
Todd was great! He explained everything he was doing and answered all our questions about the repair he was going to do.Loved having him out and helping us out! Thank you so much!

Review 75 (2024-06-21 - Rating: 5)
Blake was super helpful! He came out identified the problem and resolved it expeditiously! I highly recommend utilizing Roto-Rooter for all plumbing needs!

Review 76 (2024-05-08 - Rating: 5)
We had an emergency situation at our house and the Roto-Rooter team responded quickly. They provided their expertise, whisked helped to fix the problem that same night. Technicians, Blake ,Joey, Dylan and Marlon, were knowledgeable, professional, and did great work.

Review 77 (2024-04-21 - Rating: 5)
We had an emergency situation at our home. Blake responded and was on site in a timely fashion. He was polite helpful and did an amazing job. Thank you again Blake and roto-rooter.

Review 78 (2024-05-17 - Rating: 5)
I would definitely recommend this company. The thing that I love about it was Shawn problem solving skills. He was able to solve the problem and educate me. Shawn had great customer service. I am satisfied with the company.

Review 79 (2024-08-15 - Rating: 5)
My technician Sean was very knowledgeable and helpful. He gave great customer service and offered other services that were also available.great experience

Review 80 (2024-04-17 - Rating: 5)
Shawn from roto rooter was awesome! Really professional and didnt cut any corners when getting stuff done. He kept me in the loop to everything that he was doing and talked me through his process. Extremely proficient and professional.

Review 81 (2024-05-11 - Rating: 5)
Roto Rooter provided excellent service on a Saturday morning. They sent out Shawn who was professional, knowledgeable and easy to work with. He diagnosed and fixed my issues easily. I would recommend Roto Rooter to anyone living in the Fayetteville area.

Review 82 (2024-11-06 - Rating: 5)
Shawn was very attentive and helpful. Did great work and got us back on track

Review 83 (2024-05-09 - Rating: 5)
10 out of 10 highly recommend this company for any plumbing issues! Tony worked diligently to have our office bathrooms back up and running. Highly satisfied and will most definitely use again.

Review 84 (2024-06-11 - Rating: 5)
In the middle of the night the team at Roto Rooter worked tirelessly to fix my issue and I can’t thank them all enough. Todd, Joey, MJ, RJ, and Dustin were absolutely amazing and will be my first call if I EVER have a problem again.

Review 85 (2024-04-04 - Rating: 5)
Blake was so helpful and professional to us and got us back up and running from our severe sink clog. When drain Heat didnt work, it was time to call the professionals. He was able to help clear the drain that had been accumulating for years and we had no idea. We are so grateful.

Review 86 (2024-11-18 - Rating: 5)
Craig came by my house and provided great service. Very efficient and super professional!

Review 87 (2024-04-05 - Rating: 5)
Shawn was very professional super kind and understanding. He talked me through everything he was doing and what needed to be done. Will be calling again for future plumbing needs.

Review 88 (2024-04-07 - Rating: 5)
Blake was knowledgable and helpful. He explained everything to us clearly. Great communication and service. We were able to get service on the same day we needed help, even though it was a Sunday. I would highly recommend Roto-Rooter.

Review 89 (2024-04-08 - Rating: 5)
Repair was quick, clean, and incredibly well done! We appreciated our technicians Craig and Mason - thank yall for being so transparent, honest, and kind when explaining what was wrong and what you planned to do to fix it. Highly reccomend these guys! Thank you again!

Review 90 (2024-08-28 - Rating: 5)
Awesome service! Couldn’t be more professional, helpful and friendly. Highly recommend with super fast service from Shawn Moore and Michael Hall!

Review 91 (2024-10-02 - Rating: 5)
The employee did an outstanding job! He explained everything he was doing and what we may need to do in the future to prevent future problems

Review 92 (2024-10-30 - Rating: 5)
Shaun was very helpful he explain every step he was doing very neat and clean with his work

Review 93 (2024-04-01 - Rating: 5)
Craig was very informative. He told us the issue we were having with our two toilets and was able to fix them. He did a great job would call again for any issues.

Review 94 (2024-04-23 - Rating: 5)
Todd Noyes and Tristan Whetsell were amazing! Very honest and knowledgeable making sure to answer all my questions. Quality installation and very thorough to ensure the job was completed right!

Review 95 (2024-08-01 - Rating: 5)
Very professional, knowledgeable and informative with delivering information to ensure that the customer understands the issue at hand while also providing various options to choose to meet financial needs.

Review 96 (2024-05-10 - Rating: 5)
Great customer service and knowledgeable staff. Every member involved answered all of my questions and concerns. Left the area clean and my house free of any leaks! Id recommend. Thank you Blake Mike and Dustin

Review 97 (2024-04-02 - Rating: 5)
Water line under my sink was dripping. Blake arrived and had a diagnosis quickly. He was able to fix the leak with no problems and was very professional. Thank you!

Review 98 (2024-07-16 - Rating: 5)
Marcus and Shawn provided stellar service! Fixed my problem fast and both were patient and knowledgable with the issues I was having!!! I’ll use them again!

Review 99 (2024-05-14 - Rating: 5)
Shawn Moore was professional, thorough and up front about what was needed and the cost. He is a very polite person and did good work.

Review 100 (2024-07-26 - Rating: 5)
Craig Patterson and Mason Brown were so helpful and went above and beyond. If only more people were as kind as them.

Review 101 (2024-10-01 - Rating: 5)
Tech was very professional. Arrived on time completed the work and did a great job.

Review 102 (2024-10-03 - Rating: 5)
He was the best plumber I’ve ever seen..America needs more plumbers like him.

Review 103 (2024-10-18 - Rating: 5)
Quick, effective repairs by Zach. Provided multiple viable cost options. Excellent work!

Review 104 (2024-04-09 - Rating: 5)
Problem with kitchen sink drain, easily scheduled online, technician arrived on time, provided upfront estimate and explanation of service, professional and courteous, advised on ways to prevent recurrence; outstanding service, thanks again Shawn!

Review 105 (2024-10-25 - Rating: 5)
Blake was very efficient. Thank you for your care and assistance for my mom, Laverne Robinson!

Review 106 (2024-04-28 - Rating: 5)
Great Service! Shawn did an excellent job unclogging my washer pipes. Very professional and knowledgeable in the craft of plumbing.LaShawn

Review 107 (2024-08-19 - Rating: 5)
From the young lady on the phone to Shawn our tech. Everyone has been very courteous and professional.

Review 108 (2024-08-03 - Rating: 5)
Shawn Moore provided amazing service and was very helpful with knowledge about pipes and leaks

Review 109 (2025-01-03 - Rating: 5)
Dalten was great. Got the job done fast

Review 110 (2024-09-13 - Rating: 5)
Todd was great today! Efficient, knowledgeable and very understanding with what we needed.

Review 111 (2024-12-28 - Rating: 5)
Dalton was very friendly and professional.Very considedt of work area.

Review 112 (2024-06-11 - Rating: 5)
Roto-Rooter was very professional and courteous. They worked diligently to find the problem and correct it. We appreciateAll you did. 👋

Review 113 (2024-05-17 - Rating: 5)
Mr. Shawn is polite. He is patient will solve your problem. If you ever need someone for your plumbing problems you can count on him. Thank you Mr. Shawn once again and a pleasure to meet you.😊🧡

Review 114 (2024-10-25 - Rating: 5)
Very helpful and did a wonderful job.I would recommend Shawn anytime🫶🏽

Review 115 (2024-06-09 - Rating: 5)
Blake was amazing! Very thorough, explained everything well and fixed our problem on a Sunday in record time!

Review 116 (2024-05-06 - Rating: 5)
Blake did an amazing job fixing my kitchen sink. He was professional, neat, and fixed everything in a timely manner. Thanks Blake!

Review 117 (2024-10-24 - Rating: 5)
I’ve had what I thought was dripping behind a wall for a while and finally called the pros. Blake did a fantastic job taking the time to listen and evaluate the potential reason and fixed it on the spot! Great customer service, from Blake and Marcus. Marcus was able to scan and check for any possible leaks within the wall and was able to put my mind at ease in seconds! Great job, and so thankful for their kind, friendly, honest, and expeditious work!

Review 118 (2024-09-04 - Rating: 5)
Blake was excellent! Respectful- just a pleasant experience!!will highly recommend

Review 119 (2024-06-07 - Rating: 5)
Blake was amazing and very informative! He put my mind at ease and made sure we were taken care of!

Review 120 (2024-10-02 - Rating: 5)
We had Kevin and John here at our house working on the removal of the flooding and the rest of the bathrooms to get to the problems of the leaking. We really enjoyed their time here. We became like family. I told them to stop by if they are ever in the neighborhood and have a cup of coffee.The work that they did was awesome. It took some hard work to get the tile up in the master bathroom. But, Kevin and John stayed with it until they got it all donePaul and I are very pleased with the work that they did. I would recommend your company to others if need be.Kaye Taylor.

Review 121 (2024-07-11 - Rating: 4)
Blake worked hard on a hot day (even inside) until he was able to get to the problem and clear it. He even put up with our dog!

Review 122 (2024-03-29 - Rating: 5)
Blake has done an excellent job very professional, well experienced and knowledgeable in his profession. I would recommend him to other customers. Thank you!!

Review 123 (2024-04-09 - Rating: 5)
Kevin and MJ were fantastic! Very friendly, courteous, polite, and respectful of our home and got the job done. Thank you for a job well done! 😊

Review 124 (2024-04-10 - Rating: 5)
Shawn Moore was very helpful, got the job done quick. Gave great knowledge on the problems I should address soon with my plumbing.

Review 125 (2024-10-02 - Rating: 5)
I am very pleased with the customer service as well as the job! Im a happy customer!

Review 126 (2024-08-04 - Rating: 5)
Blake is so sweet and he fixed my toilet in no time

Review 127 (2024-08-27 - Rating: 5)
Friendly customer service. Shawn, the technician, was knowledgeable, efficient and kind. Thank you!

Review 128 (2024-12-06 - Rating: 5)
Awesome service very fast and great manners for the employee thanks again

Review 129 (2024-05-14 - Rating: 5)
Todd Noyes was the technician that came to my house. He was professional, efficient and friendly. Great Service!

Review 130 (2024-04-02 - Rating: 5)
Tristan and Todd were very professional. Explained the entire process. I would recommend them for all your plumbing needs.

Review 131 (2024-12-20 - Rating: 5)
Hi, I had an outside leak under my trailer and they sent a young gentleman named Dalten out he was very respectful and explained everything to me and he fixed the problem in a timely manner my appt.was between 12pm -2pm but they called to asked would it be ok if he could come early and I said yes know body but God . Thank You Dalten once again.would highly recommend the company.

Review 132 (2024-11-05 - Rating: 5)
Very quick unclogging and very detailed explanation of actions taken and where we needed to go from there.

Review 133 (2024-05-31 - Rating: 5)
Blake did an outstanding job, highly recommend his service. He is a pro.

Review 134 (2024-10-14 - Rating: 5)
Fantastic team great service. Id have them again.

Review 135 (2024-08-30 - Rating: 5)
Shawn was very informative and provided fast and great service! Thank you!

Review 136 (2024-11-06 - Rating: 5)
Just want to appreciate a excellent guy’s work and honesty Scott and Zac are both great people explaining the situation and got it fixed thank you so much.will recommend to all people 👍🙏👍👍

Review 137 (2024-11-11 - Rating: 5)
Great service. Everything went smoothly. Fixed all my issues.

Review 138 (2024-07-29 - Rating: 5)
Great job and the technician Blake had great customer service

Review 139 (2024-10-28 - Rating: 5)
Kept me updated on the timeline and made sure I was able to get the help I needed. Definitely recommend!

Review 140 (2024-09-21 - Rating: 5)
Todd was very professional and did an outstanding job

Review 141 (2024-05-23 - Rating: 5)
Blake/William worked very hard to finish the job. I appreciate his dedication and professionalism.

Review 142 (2024-10-05 - Rating: 5)
Shawn did an amazing job! I would definitely recommend using him for all your plumbing needs!

Review 143 (2024-06-22 - Rating: 5)
AMAZING SERVICE!! QUICK, EFFICIENT, POLITE HELPFUL. CLEAN.... I could go on and on but I think you get the picture. But I forgot INEXPENSIVE!!

Review 144 (2024-06-03 - Rating: 5)
I appreciate the service I received he did a good job and explained perfectly problem we had. Thank you

Review 145 (2024-10-14 - Rating: 5)
Blake was professional, personable knowledgeable. Our issue was repaired better than the original after noticing a couple previous installation mistakes made by another plumber years ago.

Review 146 (2024-09-21 - Rating: 5)
Very pleasant and reasonable. Great work!

Review 147 (2024-08-03 - Rating: 5)
Great work and selection of product (faucet)for the kitchen! Thanks !

Review 148 (2024-09-26 - Rating: 5)
Very efficient, and very friendly. Will definitely use them again.

Review 149 (2024-04-24 - Rating: 5)
Happy to share that Mason and Craig were very helpful and professional, thank you for all the hard work!

Review 150 (2024-07-19 - Rating: 5)
Todd Noyes was the technician for this job and he did great. Showed up promptly and finished the job quickly. Todd also did not leave the bathroom trashed. He cleaned up and straightened the bathroom up before he left without being asked to. Would recommend and use again.

Review 151 (2024-08-15 - Rating: 5)
Great experience, timely and helped explain all the options available

Review 152 (2024-08-22 - Rating: 5)
Great service from friendly operators. Cleaned a clogged yard draw without a problem. Will use again.

Review 153 (2024-05-28 - Rating: 5)
Called them at 6:54pm on Memorial Day. They were here in an hour and had it fixed in less than an hour! Can’t say enough good about them!

Review 154 (2024-09-30 - Rating: 5)
Excellent service from Zach. Very knowledgeable and worked efficiently. No bs. Just solid plumbing work.

Review 155 (2024-07-12 - Rating: 5)
Shawn was fantastic! Highly recommend his skills!!!

Review 156 (2024-10-25 - Rating: 5)
Shawn is great. Very thorough

Review 157 (2024-08-02 - Rating: 5)
They worked really fast and was very professional

Review 158 (2024-10-01 - Rating: 5)
Shawn, the technician was very prompt and efficient. The blockage was cleared within 30 minutes.

Review 159 (2024-09-18 - Rating: 5)
Great customer serviceWould recommend to family and friends

Review 160 (2024-08-27 - Rating: 5)
Awesome service! Thank you so much!

Review 161 (2024-04-02 - Rating: 5)
Very thorough and informed; performed a full check and was able to steer me in the proper way. Indeed, I would strongly advise

Review 162 (2024-07-07 - Rating: 5)
Love that I got honest and professional feedback. They were great!

Review 163 (2024-05-24 - Rating: 5)
They are great they found a bird in or pipe and gave a real personal touch

Review 164 (2024-07-09 - Rating: 5)
Our technician , Todd , was very knowledgeable and fixed our problem quickly! While fixing the sink he noticed some other issues and informed us of impacts of the water lines.

Review 165 (2024-07-15 - Rating: 5)
Plumber was very efficient and professional. We had family over with small children and it didnt phase him.

Review 166 (2024-04-05 - Rating: 5)
A great job and customer service when you need dependable these are the best ones think you guys very much.

Review 167 (2024-05-03 - Rating: 5)
Mr. Todd and Mr. Joey was very informative and knowledgeable during my appointment visit

Review 168 (2024-05-24 - Rating: 5)
Thank you so much for your service! I absolutely appreciate it.

Review 169 (2024-06-10 - Rating: 5)
I was at Lowe’s this morning and a nice gentleman name Shawn (works for Roto Rooter) assisted me with my plumbing issue. He was helpful and lead me to the equipment I needed to fix my problem. Shawn was curious and super helpful. We need more guys like Shawn to help us gals out!!

Review 170 (2024-07-06 - Rating: 5)
Shawn was absolutely fantastic! 12/10 would recommend.

Review 171 (2024-04-23 - Rating: 5)
The technicians were very knowledgeable,polite and efficient.Explained everything in detail.

Review 172 (2024-05-21 - Rating: 5)
Have you ever heard of someone having “incredible plumbing problems”? Well, rotor rooter made the experience just that..incredible!! In 2021 I had a major plumbing problem for which rotor rooter was called. last night when a similar thing occurred, my initial reaction was irritation as I feel like I just fixed it. Within hours of my call, I had plumbing specialist, Shawn Moore out. He was on time, went right to work and diligently worked until the problem was fixed. He went above and beyond to ascertain the problem and to find out why it happened again. Communicated everything so clearly even I could understand!. He worked well after dark so I could start a new day with perfect plumbing. Thank you, Shawn for going the extra mile.

Review 173 (2024-06-12 - Rating: 5)
The service rep. Mr. Moore was very professional. He was very patient and answered all of my questions and concerns. He appeared very knowledgeable and made sure I understood the options available.

Review 174 (2024-07-28 - Rating: 5)
Todd did a great job!

Review 175 (2024-05-06 - Rating: 5)
Very knowledgeable and quickly solved our problem. The price was very fair.

Review 176 (2024-06-17 - Rating: 5)
He was very helpful, professional and knowledgeable.

Review 177 (2024-09-03 - Rating: 5)
Easy to contact, fast response, good communication

Review 178 (2024-07-08 - Rating: 5)
I couldnt belive the ten star service I received, Todds the best. theres never enough stars.

Review 179 (2024-07-28 - Rating: 5)
He was courteous and knowledgeable.

Review 180 (2024-05-16 - Rating: 5)
Todd came out and replaced our water spigot the same day I called. He was kind, professional and efficient while checking out the leaky spigot. I also enjoyed our conversation. Thank you Todd! 5 stars isn’t enough!

Review 181 (2024-05-03 - Rating: 5)
I feel our technician went above and beyond to get the job done at my house. He was very polite and patient as he worked to clear our pipes. He even replaced parts on our toilet that unexpectedly broke, without charging us. Just an all-around great service call.

Review 182 (2024-04-30 - Rating: 5)
Keith came out after hours, diagnosed the problem and assured he could fix it in a timely matter. He was extremely professional, answered all my questions and worked fast, efficient and for such a dirty job kept the area very clean. I was so grateful for the help.

Review 183 (2024-05-17 - Rating: 5)
So nice, and came out after hours. Clear explanations of my options. Would definitely recommend to anyone and would call again if needed.

Review 184 (2024-05-23 - Rating: 5)
Todd was very informative of everything about the situation going on with the plumbing, he made no false claims about the work that needed to get done and he was a honest guy. 10/10 would have him over again

Review 185 (2024-05-22 - Rating: 5)
Shawn was super attentive, responsive, and helpful!

Review 186 (2024-04-02 - Rating: 5)
Blake did a wonderful job. He was very professional and did his work in a timely manner. I would recommend him and Roger Rooter for your drainage maintenance. Great work Blake.

Review 187 (2024-05-02 - Rating: 5)
I am very happy that I called Roto-Rooter. I called early and was able to speak with a person right away. The plumber came quickly. He assessed the situation and fixed it. I will recommend Roto-Rooter to any one that is in need of a plumber.

Review 188 (2024-06-28 - Rating: 5)
Excellent workmanship, polite professional, efficient, simply the best!

Review 189 (2024-07-02 - Rating: 5)
Kevin and D were great.

Review 190 (2024-09-05 - Rating: 5)
Same day professional service

Review 191 (2024-05-14 - Rating: 5)
The service was amazing! Definitely recommend.

Review 192 (2024-04-08 - Rating: 5)
Blake was amazing!!! He gave us a lot of information that was very helpful!! I would recommend him to anyone. Thanks again Blake!

Review 193 (2024-04-30 - Rating: 5)
Shawns customer service was amazing and extremely polite upfront and honest!Great representation of the company would definitely use the company again

Review 194 (2024-04-07 - Rating: 5)
I recently had a fantastic experience with Roto -Rooter Plumbing in Fayetteville NC. From start to finish, their service was exceptional. The scheduling process was easy and convenient, and the plumber arrived right on time.The two plumbers Blake and Nate, were professional, courteous, and extremely knowledgeable. They quickly diagnosed the issue with my plumbing and explained the repair process in a way that was easy to understand. The work was completed efficiently and to a very high standard.I was also impressed with the fair pricing and transparency throughout the entire process. There were no hidden fees or surprises, which I really appreciated.Overall, I highly recommend Roto-Rooter Plumbing for their excellent service, expertise, and professionalism. This was a no stress event and they have definitely EARNED MY TRUST and will be my go-to plumbing service in the future.

Review 195 (2024-05-31 - Rating: 5)
Best ever. Good honest person

Review 196 (2024-04-21 - Rating: 5)
Blake Was An Amazing individual, he was able to help me solve my problem over the phone the knowledge and professionalism he has for this deserves a raise in my opinion