Pleasant Air Conditioning and Electric

Located in Charleston, South Carolina

Address: 645 Marina Dr, Charleston, SC 29492, United States

Phone: +1 843-642-6646

Rating: 4.9

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2020-11-18 - Rating: 5)
We had an absolutely wonderful experience using Pleasant Air Conditioning & Electric!Everyone we spoke with was extremely helpful and knowledgeable. From the Owner - Jeremy, to the Office Manager - Laura, and all of the Technicians that were on site to perform a diagnostic test and install the new HVAC system, we had a great experience. We were informed of all of our options before the work was performed.We plan to to use their services going forward and would certainly recommend them to anyone looking for an honest and professional company! We are thankful they were recommended to us!.

Review 2 (2019-12-20 - Rating: 5)
Trustworthy, honest company. Jeremy and his team do a great job and are very thorough. We got a great price on a new unit and are saving money on our bill every month. With so many companies out there its hard to know who to trust but Pleasant Air Conditioning is a reputable company with fair pricing and honest, reliable people. I would definitely recommend them to everyone who needs AC / heating work done.

Review 3 (2021-01-13 - Rating: 5)
As a business owner myself for more than 35 years I understand the importance of providing service and value for your customers dollar. From my very first call to discuss the issues I had with my old system, to setting appointments, confirmations, installation as well as follow-up calls and service just to check on things...I could not be more pleased with every individual who Ive spoken to or who came to my home. The price Jeremy quoted was the exact price I paid, even though additional thermostat wiring issues were discovered. Installation required a little customization to fit my space, the crew was respectful and pleasant, they wore masks due to Covid-19 and cleaned up when finished. I rarely leave reviews however this was an exceptional level of quality and professionalism and I want everyone to know it was appreciated. The A/C and heating system has functioned perfectly. In addition, compared my electric bills to last year and, so far, it has saved me money every month. As a Realtor people always ask me for vendor recommendations. Jeremy and Pleasant Air are at the top of my list!

Review 4 (2021-01-26 - Rating: 5)
Pleasant Air Conditioning installed two new HVAC systems within the last year. They were professional, punctual, courteous, clean and competitively priced. I would recommend anyone needing a new system to give Jeremy a call. You will not be disappointed.

Review 5 (2020-02-14 - Rating: 5)
Working with Pleasant Air Conditioning and electric was outstanding. We lost our service on a Sunday and they came immediately to see what they could do. Unfortunately, I had an old unit and needed a new one. They made this stressful time a good one. They arrived on time to install my new unit and my home was cool by mid day! The employees were professional, courteous and did a great job. Hopefully, I will not need a new unit anytime soon. If I do I would absolutely recommend them. Actually, I have recommended them to a couple of friends and they had the same Excellent experience I did!

Review 6 (2019-12-17 - Rating: 5)
Pleasant Air Conditioning and Electric is an awesome company. I came back from vacation to find out that my air conditioning was not working. I came across Jeremy (owner of Pleasant Air Conditioning and Electric) on NextDoor App and saw all of the amazing comments and reviews. He stopped by my house on Sunday evening to look over my current system and provided me a quote on the spot. The price was amazing and the crew was at my house on Tuesday morning to install the air conditioning unit and blower. Pleasant Air Conditioning and Electric is very responsive, on time, and provides the best quality product for a great price. I would recommend them to anyone.

Review 7 (2021-03-09 - Rating: 5)
Jeremy and his team did an excellent job installing my new HVAC system. My old upstairs unit was undersized and would run all day long. Pleasant Air replaced the unit and worked with me to increase the tonnage by 0.5 and now my upstairs stays nice and cool. Pretty soon Ill have my old (18 year old) downstairs unit replaced as well by Pleasant Air. I know theyll do a fantastic job!

Review 8 (2020-09-01 - Rating: 5)
These guys are the best. I used someone before them that took me to the cleaners. After 1300 dollars and my AC not working, a friend told me to call Pleasant Air and talk to Jeremy. What a breath of fresh air. Jeremy sent someone over immediately and we together decided to replace the AC unit. Jeremy didnt have the one I wanted in stock so he met the Columbia Trane dealer in Orangeburg to pick it up. The next morning they installed and we are very happy customers. A Pleasant experience.

Review 9 (2021-06-09 - Rating: 5)
On a warm day in early May I had the unpleasant experience of turning on my homes air conditioning system and not seeing the inside temperature drop. Shortly thereafter my wife informed me that the air blowing from the vents lacked coolness and that I had better do something to remedy the situation.Having been thus incentivized I looked to my neighborhood blog website (Nextdoor) for local recommendations and found Pleasant Air Conditioning to be highly recommended and gave them a call.I didnt expect to get a service call scheduled for a few day and was very happy to hear that someone would be out within 1 to 2 hours. The technician arrived on time and within 20 minutes cool air was flowing out of the vents. This fix was followed up with a check of my system for any other issues and a few recommendations regarding missing insulation. The solution to my problem was the removal of an unfortunate amphibian had not appreciated the implied threat of a danger- electric hazard sign.In short I was very impressed with Pleasant Air, would recommend them to everyone and would not hesitate to call them back for any issue including replacing my system when finally necessary.

Review 10 (2021-02-15 - Rating: 5)
Pleasant Air is the most responsive, on time, do what we say HVAC company. They installed 2 new ac/heating units about a year ago, and I have nothing but rave reviews of their professionalism and work ethic. They respond immediately to any issues...especially during a heating or cooling emergency. They do routine maintenance on their equipment and always with a smile. They communicate well and are on time,knowlegable, and literally Pleasant. So nice to deal with a company of integrity. I would highly recommend them to anyone .

Review 11 (2020-01-16 - Rating: 5)
Pleasant Air Conditioning is the best! They were referred to us by a neighbor and have taken care of our yearly HVAC maintence as well as installing a surge protector for our unit. Jeremy, Joe, and Lauren are highly professional, dependable, and above all, honest in their work. I recommend them to everyone! We will continue to use them and support their business as long as we can. I have dealt with numerous companies since purchasing our new home, and it is nice to know our HVAC system is in such good hands.Pleasant Air Conditioning and their staff are a joy to work with and they exceed our expectations. When you call, they will communicate and get you scheduled. Their prices are fair and they don’t try to recommend unnecessary things to make more money. I know they are honest in their work and trust them 100%. Thanks for being such a great company!

Review 12 (2020-07-15 - Rating: 5)
There is not enough space to write what an amazing job and service Pleasant Air Conditioning provided! On a Sunday morning, In the heat of July in Charleston, one of my AC units decided it was her time. I called that morning, they were at my house within 2 hours (ON A SUNDAY!) and my unit was changed FIRST THING the following morning! Not only were they extremely knowledgeable on the problem and solution options, every single member of their team from the owner, the install personnel to their receptionist are absolutely amazing to work with! Experienced, quick, and kind! I found my HVAC group for life.

Review 13 (2019-12-20 - Rating: 5)
We highly recommend Pleasant Air Conditioning because they respond quickly after our furnace wasnt working and it was 32 degrees outside. Jeremy sent a technician, Joe out that was excellent at diagnostics, knowledgeable and polite. The quality of work was done in a professional manner. We are well satisfied and will use Pleasant Air Conditioning again. We give them a 10 on a scale of 1 to 10, 10 being extra satisfied We will recommend to family & friends.

Review 14 (2020-06-17 - Rating: 5)
We are so thankful that we found Pleasant air conditioning. Our system went out on a few of the hottest days and their service was amazing! Prompt, professional, and great to work with! We had someone diagnose the issue who was very knowledgeable and then the crew was very efficient. Highly recommend Jeremy and his crew.

Review 15 (2020-06-17 - Rating: 5)
Just had our entire hvac system replaced with Pleasant Air as well as had our cold air return enlarged and new duct work. Jeremys crew came around 9 am and worked all day getting our new system hooked up. The front bedrooms in our house were never cool in the summer but now with the new system and duct work we can feel nice cool air blowing! His crew identified the problem that caused us to have four coils and the condenser go out over the past ten years. I use Nextdoor for recommendations for home services and Pleasant Air was repeatedly recommended. You can’t go wrong with Pleasant Air!

Review 16 (2020-01-28 - Rating: 5)
Two days before leaving on a weeks vacation I had Jeremy come check my system, as it was making horrible noises. Id planned on turning it off while away. They had been by in October with an honest assessment that I would be replacing this system soon.After checking the compressor, etc. the news was: What are you doing tomorrow?They showed up on time, and a couple of hours later they had moved a plant (replanted it for me!) and moved the location of the outside unit to the side of the house from under the MBR window. A hurricane proof concrete slab was put down. I realized that my old unit had not been putting out much heat.I programmed the new thermostat for AWAY and went on vacation, confident about my new system. It has been great and quiet. I figured out the wireless and have the timing set night and day.I want to say that Jeremy and Lauren and the crew are tops. It is what you hope for when you have a big situation like this - courteous, timely, neat and well priced. They even helped me with my Dominion rebate.There are a lot of recommendations out there but you dont need to look any further than Pleasant Air Conditioning and Electric.

Review 17 (2021-01-07 - Rating: 5)
Pleasant air goes above and beyond to make sure you are completely satisfied! We had a unit go out this summer and we’re having company the next day, I called Jeremy and he and his crew were here the next morning installing a new unit before my company arrived!! Great prices, great crew and awesome service! Pleasant Air is the absolute best!

Review 18 (2021-02-16 - Rating: 5)
Pleasant AC is a great company; always very friendly and professional. Jeremy and his team do great work and do not try to over sell you on things you do not really need. If you need HVAC work done right and at a reasonable cost, you should definitely give them a call. I cannot recommend them enough.

Review 19 (2019-12-07 - Rating: 5)
Pleasant Air did a great job for us! We first found out about them via the Nextdoor Website with other people recommending them, and we were very pleased with their overall maintenance service. When we decided to upgrade/replace our old system we again turned to Pleasant Air and we were again very happy with the service. They quoted a competitive price for our Trane systems and were very punctual and efficient. Jeremy, the owner, is very personable and prompt with communications, and his staff is punctual and so incredibly nice and knowledgeable. They did a wonderful job installing and repiping our system and even cleaned up after themselves, made sure we understood how to program the system, as well as a thorough follow up thereafter. We were very pleased with this company and staff and they are definitely our go-to from now on. Highly recommend Pleasant Air.

Review 20 (2021-03-02 - Rating: 5)
Everything was handled professionally, from the estimate through the installation of a complete new HVAC system. I dealt with the business owner, estimator, technicians and office staff, and all were great. The price for the top-quality Trane equipment was the best among all those I contacted in the Charleston area. They improved our ductwork, which substantially increased airflow to the farthest rooms. This was the easiest and most-value-for-the-money HVAC transaction Ive ever experienced, and Ive been through 6 system replacements in various homes in my life, so thats saying something! Thanks Pleasant Air.

Review 21 (2021-02-27 - Rating: 5)
New AC/Heating system installed 2 yrs ago by Pleasant Air Conditioning.My neighbors are constantly having maintenance repairs But, my System is quiet and efficient and my ele bills have actually gone down!Great product, price, installers were prompt, efficient and clean.

Review 22 (2021-02-10 - Rating: 5)
Jeff and Jeremy made this entire experience so easy. From our first call to the office, to the install of our new AC at our house, was just a matter of hours. Im looking forward to the summer now!EDIT: One year later, Lauren contacted me and said Im up for a complimentary maintenance on air AC unit. She genuinely seemed so excited to give this to us, and the tech came out right on time, and even changed our air filters for us. He didnt need to do that, but I certainly appreciate how nice these people are. Five stars all the way.

Review 23 (2020-01-24 - Rating: 5)
We chose Pleasant Air Conditioning to replace our HVAC system after obtaining quotes from several companies. Jeremy and his team were on time, professional, & reasonably priced. They went above and beyond to optimize our ductwork. Overall great experience.

Review 24 (2020-03-11 - Rating: 5)
As far as we are concerned Pleasant Air is our HVAC company to go to when issues arise. We came home last Friday afternoon from a week away with no heat and a dead system. I called Jeremy at Pleasant Air Conditioning and Electric (they replaced our upstairs system last year) and despite it being later Friday afternoon they came out within an hour and assessed our problem. We opted to replace the entire system and they went to work acquiring the equipment, arranged immediate delivery and were here 1st thing Monday morning for installation. We are most pleased.

Review 25 (2020-07-15 - Rating: 5)
Our AC for the 2nd floor stopped working last Friday evening and it got to about 92 degrees on our 2nd floor. We have used Pleasant Air previously and were very happy so I called Jeremy and he had a crew there first thing Monday morning. They quickly diagnosed the problem which was a leak caused by rusted coils and a rusted air handler box (Carrier unit which was about 5 1/2 years old). Carrier refused to honor their warranty on badly rusted coils since my builder and his sub had not completed the warranty registration. Its there unit with there serial number so I will NEVER use or recommend Carrier to anyone. Jeremy gave me a couple of options to resolve the problem but suggested I just replace the air handler with a Trane unit that comes with a 10 year parts warranty. I agreed and the job was done flawlessly the next day (Tuesday). Everything now works perfectly and I told them to put me on the calendar for the maintenance program starting in the fall. I wont let anyone go near our systems other than Pleasant Air. They are definitely the best.

Review 26 (2020-08-04 - Rating: 5)
Jeremy came out on short notice on Saturday! Did NOT charge me double for a week-end service call. Long story short I tried to get another carrier to do the work on Sunday because Jeremy could not come back until Monday. 2nd Carrier came out on Sunday but could not fix until Monday, on Monday 2nd Carrier never came back due to an emergency so I called Jeremy again and he sent someone out within an hour. They had to get the part and due to a little Tropical Storm could not install until Tuesday morning. Jeff showed up on time, was super professional and quickly had my air up and running. I would highly recommend Pleasant Air Conditioning. Efficient, on time and affordable and just really nice people!

Review 27 (2019-12-16 - Rating: 5)
Jeremy and his crew have replaced two of my A/C systems in the last 4 months. They completed both within one day of being called. They were very professional, thorough, and respectful of my house and property. Great company and easy to work with. I would definitely recommend.

Review 28 (2021-03-15 - Rating: 5)
My 20 year old air conditioning unit finally quit and of course it was the hottest day of the year. To the rescue Pleasant AC. They came right out and diagnosed the issue. Then scheduled me the next day for my new unit. The new unit has saved me about 40 % in utility bills. The owner Jermay, Lauren and Ryan have been a pleasure to work with. Great Service!!

Review 29 (2021-01-10 - Rating: 5)
Jeremy and his staff are top-notch! They replaced our HVAC units and we couldnt be more pleased with their work and the price we received. If youre having HVAC issues, give Pleasant Air Conditioning and Electric a call... you wont be disappointed!

Review 30 (2021-09-23 - Rating: 5)
They were awesome from start to finish. Called and left a message twice and both times received a call back quickly which was a pleasant surprise. Joe Liggins was sent out and he was by far the best I’ve met in the HVAC world. Knowledgeable, patient, explained everything, gave maintenance tips, just overall awesome. My warranty is about done with them but I’ll keep calling them and recommend them for anyone else.

Review 31 (2020-01-14 - Rating: 5)
If you’re in need of a new air conditioning unit, I highly recommend that you contact Jeremy at Mount Pleasant Air Conditioning. It is a locally owned business. Jeremy, along with his employees, are very professional, dependable and give quality service. They show up on time, return your phone calls in a timely manner, answer all of your questions and, as I said, do quality work. Give them a call, you will not be disappointed.

Review 32 (2021-02-08 - Rating: 5)
Choosing this company to work with was the best decision. From the initial call to the on-site visit then the install, pricing and follow up this company sets the standards in Charleston for the way service should be. We have a choice in who we decided to work with on our home needs and this company by far exceeded expectations. Thank you so much as y’all made this process of purchasing and installing my new HVAC so easy

Review 33 (2021-02-26 - Rating: 5)
This company installed a new HVAC system for our entire home as well as a mini-split. Every appointment was timely, pricing was competitive and everyone at the company has been easy to work with and kind. I also work in a service industry and know the importance of everything they get right!

Review 34 (2021-01-06 - Rating: 5)
I had an old HVAC system that was on its last leg. It stopped working on a hot Saturday evening of a long holiday weekend. I called them that night and they had someone at my house the following day to get the system running again. As the system was 20+yrs old and had been repaired numerous times I got them to quote a new system. I was happy with the cost they proposed as it was more competitive than other quotes. They installed the system, upgraded some old ductwork and have been very supportive of any questions and concerns I ever since.Extremely nice and supportive business. If you are are trying to make a decision, don’t look any further.

Review 35 (2020-04-03 - Rating: 5)
Pleasant Air did a great job on a HVAC system tune-up. Pleasant Air was very prompt in scheduling service and Joe was very courteous and gracious in answering all of my questions. I recommend Pleasant Air should you have any HVAC needs .

Review 36 (2021-02-26 - Rating: 5)
I have used Pleasant A/C over the years and they keep getting better. They installed a new system in my rental property last year. I received an email from them last week wanting to come back out and do a COMPLIMENTARY check of the system. I’ve never had an a/c company do that. I recommend them whenever I can.

Review 37 (2020-01-20 - Rating: 5)
This past late Friday night I realized I had no heat in my house. I called Jeremy first thing Saturday morning at 8 am. Lance was at my house by 9:30am! He had been at my house 2 months ago for another problem that he fixed quickly! He thought it might have been the same problem as before but it was not. After some testing he found that my condense line was clogged and blew it out and that was the problem. Not only did he clear the line but he added a tee in the line so I would know if the line clogged again if I saw water on the concrete floor. He did not have to do this as if it happened again I would have to pay for another service call! So he actually saved me money avoiding a future service call if I see water coming out of the tee I would be able to blow out the line myself. less than 30 minutes after Lance arrived it was fixed and I had heat again!Great service, very professional and a pleasure to know that I have a great company to call if I have heating or AC problems in the future! Definitely the right company to call if you have HVAC problems!Bill Pat in Rivertowne

Review 38 (2020-01-13 - Rating: 5)
This is the nicest group of people to work with, they are so efficient always on time, always kind to my pets and their prices on HVAC systems are very good. They know our needs in the Gates of Park West so it is very easy for them to provide just what we need. So glad I found out about this company.

Review 39 (2020-07-29 - Rating: 5)
Great experience with Jeremy and his team. They responded immediately to our AC problems and had a solution that day. Jeremy drove to Columbia to get our part same day, and had his team out that evening to install and get things patched up.

Review 40 (2020-01-06 - Rating: 5)
What an amazing company! Jeremy and his crew are incredible to deal with. They always respond quickly and fix the issue timely. They are all professional and patient. We very much appreciate their honesty and their prices can’t be beat!

Review 41 (2021-02-02 - Rating: 5)
Pleasant Air is always professional and on time. We have been using them for 5 years and very happy with their services. I would highly recommend them to anyone.

Review 42 (2020-01-06 - Rating: 5)
Jeremy and his crew are top notch! They replaced our unit this summer at an unbeatable price and outstanding customer service! Responsive and always on time! I would highly recommend this awesome team!

Review 43 (2020-08-27 - Rating: 5)
The whole team is fantastic! Jeremy, Joe and Lauren all provide excellent customer service. I highly recommend them for big and small jobs. Prices are fair and their feedback is honest.

Review 44 (2019-12-03 - Rating: 5)
Jeremy and his crew were fantastic!!Come out right awayExplained their workInstalled a new unit in barely half a dayI wish all contractors were this good👍🏻

Review 45 (2019-12-17 - Rating: 5)
Jeremy and his crew were great to work with. They are very knowledgeable and professional. They showed up on time and once the job was completed they cleaned up afterwards.

Review 46 (2020-06-17 - Rating: 5)
So glad I found this HVAC company. They are the best! The customer service is terrific-rarely found today!

Review 47 (2020-01-24 - Rating: 5)
Great service by Joe. He was thorough and not rushed. He was informative and patient with my questions! Absolutely will use him again.

Review 48 (2020-07-15 - Rating: 5)
Great work. They arrived on time and did an awesome job. Their customer service is wonderful. I highly recommend them.

Review 49 (2021-01-07 - Rating: 5)
Pleasant Air Conditioning, always on time, professional, fair cost, & figure out the cause of failures and a solution rapidly.

Review 50 (2020-01-23 - Rating: 5)
Jeremy and his guys were very responsive professional and affordable! Would absolutely use them again!

Review 51 (2021-06-30 - Rating: 5)
Showed up early, told me exactly what I needed and stayed late to finish the job. Could not have found anywhere better. Absolute best.

Review 52 (2021-08-30 - Rating: 5)
A neighbor recommended this company and we thoroughly impressed with the quote, the installation and the follow through. We had a very challenging replacement to say the least but the crew was diligent, worked hard on one of the hottest days of the year and then took the time to explain the thermostat and the new equipment to us before they left. They cleaned up after themselves and we couldnt be happier with their services. Would highly recommend!

Review 53 (2021-03-06 - Rating: 5)
Pleasant Air installed our central air and heat a year ago. They were highly recommended by a neighbor and we are sure glad they were. Their prices were very competitive and since the installation, they have answered all our questions and have been out twice so far with no charge to do winter and summer maintenance. Extremely happy!!

Review 54 (2020-06-17 - Rating: 5)
The BEST AC Company in the business! Most affordable prices, honest, and reliable. I have been so impressed with their service. They have replaced full units, fixed mistakes made by other companies, and done routine maintenance for me in an extremely timely and professional manner. I highly recommend Pleasant Air!

Review 55 (2021-06-08 - Rating: 5)
Jeremy came out on a hot weekend to help us. We had a very old unit from the 80s and the compressor blew. We knew we would need a new a/c. They created a better stand, hood and installed the thermostat. They helped us understand how it works, various availability of parts, location of the stores in the area and returned to check on us. Thank you again! Very reliable and knowledgeable.

Review 56 (2019-12-26 - Rating: 5)
Our unit went out on the Friday before Christmas and we called Pleasant Air to come out and check on it for us. Jeremy gave us a fantastic quote n my husband n I decided to go with them to replace the units. They planned to be at our house on Monday but it was raining cat n dogs so the team came out Christmas Eve n replaced our units. They were there for a few hours n worked diligently until both units were replaced. If you ever need a great air conditioning r electrical service company these are the people you need!

Review 57 (2021-01-15 - Rating: 5)
Joe & Ryan serviced my 3 units. I had 2 replaced. They helped me get a fair price and they came back for a free maintenance check up. They even changed my filters for me. Great business. I highly recommend them.

Review 58 (2021-03-02 - Rating: 5)
First off, the owner (Jeremy) personally returned my call within 10 minutes of my leaving a message. (None of the other 4 companies I contacted even called me back within 24hrs)...additionally he did not have his assistant/secretary/salesman call. He did.Within that same day one of his foremen (Joe) came to talk to me and assess my system. I mostly know what I want and he was not trying to sell me on anything (services/equipment) we didnt discuss beforehand. He had some suggestions on things but left that up to me to decide.Im a trust but verify guy (Thanks Pres Reagan) and did my due diligence on the system he was going to install and compared all quotes received apples/apples. By far his price was the most competitive with everything that was installed (Full 3T HVAC system).We scheduled the install date and his two techs were here on time and ready to work. It took them all day as it was a pretty big job. They too were very courteous and respectfull of my home.Long and short of it when you do your research youre going to utilize Jeremy and Pleasant Air Conditioning and Electric.

Review 59 (2019-12-24 - Rating: 5)
A Huge shout-out to Jeremy and his crew at Pleasant Air. I had two Ecobee thermostats that needed to be installed and I called Pleasant Air and got an immediate response back. They scheduled the appointment in a timely manner and they arrived on time and were very professional. Jeremy and his crew also services my air con units every year ( and even installed a new one at my rental home) and I have found them to be highly professional, responsive and a good value. I would not hesitant to recommend Pleasant Air to family and friends.

Review 60 (2021-03-17 - Rating: 5)
Very professional technicians. Installation was done very quickly. Thanks to a new energy efficient HVAC system, my electric bill is half what it was with my old system. The first annual maintenance is included. The service technician was thorough and knowledgeable. I recommended Pleasant Air Conditioning and Electric to my neighbor, who also had them install a new HVAC system, and was as pleased as I was. I highly recommend this company.

Review 61 (2020-08-31 - Rating: 5)
I was given Pleasant Air Conditioning and Electrics phone number by a neighbor that had used them previously and said they were great. I called early in the morning and left a message. I was provided a call back shortly after by the owner of the company who stated that he would have someone come out that day around 10 a.m. Mind you this was in August and two other companies I called could not come until the following day. After setting the appt, I received an email confirmation of that appt which was great. Upon their arrival, I met Joe who was fantastic. We figured out the problem which I turned out to have fixed by vacuuming the drain pipe. He didnt even charge me for the visit. I talked to him about some cooling problems that I have been experiencing and he checked out my system. Immediately, they determined that I did not have enough returns for the size of my house. I asked them for a quote and was provided one in a few minutes. What I liked most about this company was Joe called the owner of the company in front of me while on speaker and explained my problem. The owner did not know I was on speaker and spoke very honestly about what was needed. I agreed to the fix and was very pleased by the price.They were scheduled to come the next day to upgrade my unit as well as add returns and new duct work. The following day, a full crew about 7 guys showed up and had everything finished before noon. The owner said he decided to bring the whole crew because he knew I had a 3 year old who was sleeping upstairs as well as my mother-in-law visiting and wanted to make sure that things got finished that day.They have a customer for life and I will recommend to anyone who asks or I know has an AC issue.I

Review 62 (2020-06-15 - Rating: 5)
The team arrived on time the day of the quote for the work. The technician was very pleasant, and was very easy to work with. We walked through the project, he wrote it up and gave me the price. We agreed upon the price and the work was to start as soon as the unit was ordered and arrived. The unit was ordered the following day, the unit arrived on Friday 6/12 and the two technicians (Electrical and AC) arrived this morning 6/15 at 9:30 AM (right on time) and I walked them through my expectations. They set to work and had the work completed in five (5) hrs. They installed a Mitsubishi/Trane Mini-Spit AC/Heatpump system in our FROG and did a wonderful job. They cleaned up after themselves and the work was excellent. The technicians were courteous and were conscious of the fact that we have two cats and made sure that the cats didnt follow them out of the house as they were entering and exiting. Great work all the way around.

Review 63 (2020-01-02 - Rating: 5)
It isn’t often that the best price also includes the best customer service, the most responsiveness and the best quality products.Pleasant Air is the perfect mix of all of these and the best HVAC company I have ever dealt with.We had to replace one of our AC units mid-summer, and they did a fabulous job, on schedule, using the best Trane equipment, and at the best price.I would use them every time again and again.

Review 64 (2021-01-26 - Rating: 5)
Scheduled appt between 8:00 - 10:00. Received a text that technician was on his way at 7:55. Joe checked and cleaned the outside condenser coil and completed the maintenance on the air handler. Outstanding professional service. Highly recommend Pleasant Air for all your HVAC issues.

Review 65 (2021-02-16 - Rating: 5)
I get my hvac service done religiously and Pleasant air spent more time and did everything that would normally take 2 companies to perform on a checkup in my experience.

Review 66 (2020-01-18 - Rating: 5)
Technician was prompt, professional and knowledgeable. We were very pleased

Review 67 (2020-01-18 - Rating: 5)
Prompt, friendly service. Woke up to a cold house and had a response and repair within a couple hours for a very fair price.

Review 68 (2021-11-18 - Rating: 5)
They were awesome installing my new ac system !

Review 69 (2020-01-25 - Rating: 5)
We had a twenty year old HVAC system for our 3,600 SF house and decided it was time to replace it. We did some research, looked at Trane vs Lennox, and talked with a couple pros. Both brands are good but we were leaning toward the Trane because they have an aluminum coil vs copper/aluminum which has had some leak issues in our coastal environment and the smart thermostat technology allows fantastic control and alerts wherever you are on earth. Jeremy and Lance surveyed the house and system and provided a solution that had better air management and efficiency. It works great, the electric bill is down, their bid was very competitive, Dominion energy sent us a $1,000 rebate, and we have peace of mind for the years to come. I forgot to mention, since we live in a coastal flood zone the outside unit needed to be on a 4 platform with a surround approved by the HOA and the blower needed to be in the attic. About as complicated as it gets. Lance said, no problem. They brought extra crew and custom build the enclosure the morning of the install and the system was running same day. I didnt think they could do that. Very happy here.