Arctic Air, LLC

Located in Charleston, West Virginia

Address: 12421 Venable Ave, Charleston, WV 25315, United States

Phone: +1 304-949-4036

Rating: 4.5

Review 1 (2024-05-23 - Rating: 5)
Same day service was amazingly fast. I was told they would at my house is about 2 hours. He was here in 1 1/2 hour. Honestly he could have told me that something major was wrong with my air. As it turned out it was an easy fix for him. He even had to get a part but had my air working and cooling my house in no time.I appreciate his honesty and the speedy service.Highly recommend Arctic Air, LLC

Review 2 (2024-02-02 - Rating: 5)
These guys are honest and fair to deal with for repairs or replacements! They are our “go to” company for HVAC, and sometimes plumbing work. We were very happy with their service; they came when they said they would; The work was done professionally, the price was fair, and they explained in detail the work they did for us. We highly recommend them!

Review 3 (2022-06-01 - Rating: 5)
Called a contractor that I had used before and trusted. He told me my air conditioner was done. Nothing to do but replace it. Would cost 5000 to 7000 thousand dollars. A friend recommended Terry Romeo from Artic Air. He came out same day. He was here for about 30 minutes and my air conditioner was fixed. He said my compressor was bad. Cost me 169 dollars. He is an angel. He saved me 7000 thousand dollars. I am a divorced woman, who knew nothing about these things. All I can do is trust that I am not being taken advantage of. Please take it from me, Artic Air is the company you want, the company you can trust. You cant go wrong. Call Terry first. Hes the best.

Review 4 (2023-04-28 - Rating: 5)
My HVAC system is older and I’ve had some issues over the past year or so with it. Other companies have came out and said it needs replaced. Someone recommended Terry from Arctic Air and he was able to fix it and save me from having to completely replace it!

Review 5 (2022-02-06 - Rating: 5)
Had some furnace problems. They were quick to answer the phone and the technician knew exactly what to do, was respectful, and professional, and was able to help me immediately. I will definitely call them first for any issues i have HVAC in the future.

Review 6 (2022-06-16 - Rating: 5)
Tim Romeo was scheduled in the afternoon, but had a cancellation. He came in the morning, hours before a 95 degree day was going to happen.All I needed was a new capacitor. Done.Very grateful after a previous hellish hot evening before.Highly recommend.

Review 7 (2022-10-06 - Rating: 5)
Terry arrived and within 30 minutes had diagnosed the problem, replaced the control board and we had working heat. Very professional. Highly recommend.

Review 8 (2017-05-26 - Rating: 5)
Terri is my A/C god. He has helped us thru repairs of an old unit, installation of a new unit and warranty work. He shows up. He has been to my house at all hours of the day. I have even had to hold lights for him so he could work so that my mom could have AC the next day. Long time customer, and the only one I will ever call. Honest and dependable. Too bad there arent more starts for his service.

Review 9 (2021-10-20 - Rating: 5)
I noticed my heat wasnt working. Terry was able to come to my residence the same day and fix the problem (limit switch) for a very fair price. Highly recommend!