Medley Heating Air Conditioning Plumbing

Located in Carrollton, Texas

Address: 1711 Briercroft Ct ste 127, Carrollton, TX 75006, United States

Phone: +1 469-218-6113

Rating: 5

Services

Online estimates
On-site services
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
Medley is simply the very best. Always punctual, explains everything where you understand before they do the job then explains explicitly what they have done after completing the job. We have used Medley for at least 6 years. You will never find a more efficient knowledgeable company than Medley. We had Mason come out 12/7/2024. He diagnosed the issue and fixed the issue . Mason was very kind and professional.He,in my opinion is a great asset to Medley. Mason took the time to schedule and find me the right person to come out and install a new ladder to my attic that needs to be replaced. Five stars is not enough for Medley. Texas and his crew have always come out to my home anytime Ive called them. Its such a relief to find and upstanding company that fixes the issues and makes sure your 100 percent satisfied. Medley should take great pride in their work whether its AC/ Heating or Plumbing. Its a huge relief to know that Medley cares and is ready to serve you and help you if a issue comes up. Texas and His crew are simply the very best. Thank You Mason for job well done. Alice C.

Review 2 (2024-08-20 - Rating: 5)
Cannot say enough great things about this company. Very prompt, professional, knowledgeable and hard working. Colin & Jeremy were the techs that came out initially and did an outstanding job. Our old big tank water heater was leaking and at the end of its lifespan. We had them replace it with a tankless water heater and couldn’t be happier with it. Lance and another tech (didn’t catch his name) also came out later that day to help do the install and bring parts for Colin & Jeremy so they could keep working on removing the old tank out of our garage attic. The whole process was smooth and they all did a great job. When I called the office with questions, everyone there was polite and helpful as well. I’ve already recommended Medley heating, air and plumbing more than once to others. We most definitely plan to use them again. Thx Medley for excellent customer service!!

Review 3 (2024-06-24 - Rating: 5)
Never before have I been so impressed with a company that provides service until I had the good fortune to use Medley Heating, Air Conditioning & Plumbing for some AC work at my home (clogged AC condensate drain, AC pan overflow safety switch install and AC duct replacement). These folks set the bar so high that if you ever use them, you will never go back to your previous provider. From my experience, it starts at the very top, and in this case that would be Texas Medley, the owner of the company. It has been shown that 80% of a companys culture is defined by its core leader(s). The culture that Texas has defined within his company is reflected by the service I received from all of his employees. My condensate drain issue, AC 6 months maintenance, and AC pan overflow safety switch installation was handled by the Team of Brandon, Chris, Lance and Jeremy. What a great group of guys that work as a Team. If you didnt know better, you would think they were brothers by the way they interact with each other. For the AC duct job, Medley sent Cody, their Duct Project Manager to review the scope of work with me and to give me a quote. I was telling Cody how much I liked the YouTube videos that gives a brief history of each employee and what they do at Medley. Cody informed me that besides his primary role, he is also the videographer for Medley. If you are considering using Medley, then I would recommend going to YouTube and do a search for Medley Heating Air Conditioning Plumbing. The videos will show the pride and culture of the company. Last but not least, I want to give recognition to the AC Duct Install Team. Team Lead Josue and his associates Brian and Alfonzo are the best. I was amazed how the 3 men could replace the ducts in the hot attic and every time I would see them they would have a big smile on their faces. Josue said he and his Team has never let an attic get the best of them. I would like to point out, the 3 men did follow proper protocol when working in such a harsh environment and would take frequent water and cooling breaks. I have added a few pictures that show how Josue and his Team hung the ducts in the attic. It should be noted that Medley replaced ~ 60% of my ducts because the other 40% had been replaced by another ac company 10 years ago. One would ask, why didnt you have all ducts replaced 10 years ago. 10 years ago, I did request that all ducts be replaced, but the other ac company didnt do it because the ducts were extremely difficult to get to and the 250-pound (low side estimate) installer didnt want to take the time to do it. I know Im profiling, but Im calling it as I see it. FYI - Josue and His Team took the time to also hang the ducts that got replaced 10 years ago even though it was not their responsibility to do so. I remember all the names of the Medley crew because they are like family members to me. Each one of them speaks so highly of Texas Medley, and how he has created a Family Culture that makes coming to work a joy. In closing, I would like to say that I had the good fortune to meet Texas Medley after all the work was completed. Texas met with me and wanted to make sure that my expectations had been met. My expectations were blown out of the water with the service I received from Medley Heating, Air Conditioning & Plumbing. There is a book I read several years ago that exemplify the service from Medley - Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. Texas Medley, you and your Team have won me for life.

Review 4 (2025-01-02 - Rating: 5)
Thanks to Mason for today’s 5-star maintenance service on my home system. I appreciated his clear explanation of the steps taken to ensure the system was working properly. He went above and beyond to make sure all bases were covered and all things were working as expected. All my questions were answered thoroughly. The recommended service options made sense and considered system efficiency and safety.

Review 5 (2024-11-21 - Rating: 5)
These guys are the best in the business. Have used them for several years now including getting a new system. They gave us many choices and never pressured us into anything, they answered all our questions to the different choices and it made it easy to make that decision. They are very thorough every time they come out to check the maintenance and very professional. They treat you like family. We will only do business with Medley because of their Honesty, Integrity, Commitment, and caring for us like Family. Thank you Texas for being such a great leader in your company.

Review 6 (2025-01-08 - Rating: 5)
Due to the cold temperatures, my outside pipes froze and busted. I contacted Medley at 8:30AM and by 11AM, Shawn and Jeremy were onsite and working. Lance arrived an hour later. During each step of the process, Shawn and Lance listened to my preferences and explained the options and costs. The work was done quickly - they had their excavators come - and by 3 PM the repairs were completed, and I had access to running water, once again, in my home. I was impressed with their knowledge and expertise and extremely grateful for the quick service.

Review 7 (2024-12-21 - Rating: 5)
I’ve used Medley ever since I bought my house nine years ago. They have replaced my unit and maintained ever since. They always give five star service! I’m not even joking, they kind of feel like family to me. The kind of family you like! I cannot recommend them enough.

Review 8 (2024-10-22 - Rating: 5)
I recently drop my other AC/Heating company. I felt like they didnt really care about how things work or how I cared about things.I seen Medley Heating & Air in my neighborhood. Then a few days later I seen a service tech at lunch. I asked him about the company and he had nothing but good things to say about them. I called them and I gave them a chance.Not going to lie the did start out a little rocky. I requested for a morning appointment. But they didnt get here until 3:00pm. Which I know appointment arent guaranteed. But I would say they did drop the ball and didnt call me to let me know that they were going to be late.But Seth the service tech made up for being later than I requested. He explained everything to me, took pictures of everything and found that some of the UV Lights wasnt even hook up. The last company I used for years didnt even noticed or didnt care about the UV Lights.Seth changed my filters and hook up the UV Light for me. He took the time to go over everything and he seem to care how I felt and seem to care about how the equipment ran.I also know that the owner of Medley works. When I first called to ask a few questions he actually answered that phone and explained how they do things and the pricing.I have signed my mother and me for the family plan. I would give them a 5 Star and would recommend them.

Review 9 (2024-10-31 - Rating: 5)
Medley Plumbing Crew was beyond awesome! It was a very stressful day of them working through all of the repairs and they were amazing keeping me informed and helping me to understand everything. They are times infinity excellent in their customer service and in listening to their customer. They also watch out for their customer’s best interests. All of their office crew were great as well. Medley truly cares about their people and it shows!

Review 10 (2024-12-19 - Rating: 5)
I could not recommend more. The techs are informative and work quickly. They warranty their work and reach out for preventative maintenance. Response time and appointment times were adhered to and the for the price you wont find anyone better. 100% recommend and will definitely return for any AC and plumbing needs.

Review 11 (2024-12-19 - Rating: 5)
We asked Medley to give us an estimate for a new AC at very short notice and Alan came out and did a fantastic job. He was very thorough, informative, and very patiently walked us through all the options and giving us several ways we could reuse existing components and save money. If you’re in the north DFW area, ask for Alan. You will be impressed and can’t go wrong.

Review 12 (2024-12-26 - Rating: 5)
Dispatch was friendly and helpful. Shawn, our technician arrived promptly and took care of our issue with the most cost-effective option. We really appreciate his help!

Review 13 (2024-12-10 - Rating: 5)
They were very professional and installed our new system quickly and easily. The sales person was low pressure and worked with me to find the best option and the best financing. The easiest company I have dealt with for HVAC. Also, the price was very competitive.

Review 14 (2024-11-09 - Rating: 5)
Dont overthink it. Call Medley, and you can experience their top-notch service for yourself! From calling to arrival, it took less than 30 minutes for a technician to arrive and take a look at our A/C.Our technician, Mason Linex, was exceptional. Prompt, knowledgeable, and, though it was pouring rain outside, was completely unfazed and servicing our A/C while radiating a positive energy! The issue with our A/C was quickly diagnosed with a drain line clog, and shortly, the cool air was back on.Ive signed on for the family plan, and Im so glad I did! For the price and the attentive care and service they provide, it cant be beat.Highly recommend Medley to anyone looking for a reliable and trustworthy HVAC company!

Review 15 (2024-07-18 - Rating: 5)
The team at Medley was thorough in troubleshooting and diagnosing the issue(s) with our AC unit. The explanation of the problems were straightforward and technical. Our AC unit needed to be replaced and we understood why. They explained our options for new units well and offered a few discount options. We were also reminded to make sure to investigate the potential tax credit next year. Two days later the install team arrived promptly and installed our new AC and furnace in the amount of time they estimated. They were friendly and thorough and explained the new thermostat as well. We have used medley for years and their quality work and personable and prompt service has been very consistent.

Review 16 (2025-01-06 - Rating: 5)
Medley has done my work for 5 years, including replacing one old unit and recovering some warranty $$ on a unit someone else installed. They are reliable, courteous and efficient.

Review 17 (2025-01-07 - Rating: 5)
Thorough semiannual service! Take detailed pictures and time to explain and issues or repairs needed. The techs are professional, friendly, and knowledgeable. I would recommend Medley.

Review 18 (2024-10-28 - Rating: 5)
Ive used them for years and they continue to handle all my A/C needs quickly and hassle free. Weve had a couple of issues after our new system was installed and theyve come out to resolve the issues at no charge multiple times. Love Medley!!!!!

Review 19 (2024-10-22 - Rating: 5)
Are there other companies offer the same services, definitely. Then, why pick Medley?Remember the saying, you buy into the people before you buy the product s/he is offering. Thats the case here.A whole lot of companies are selling the same Trane AC units along with Medley. The reason I picked Medley was for ease of communication, quality of work and sincerity and lastly the most important factor, Trust.Lets keep it up, Medley!

Review 20 (2024-07-09 - Rating: 5)
I had a clogged A/C drain line, so it wasnt an immediate emergency. I called in the afternoon and Medley was able to get out the next day. The technician, Daniel, was very friendly and knowledgeable. He resolved my issue quickly and efficiently. I also saved money by signing up for the annual maintenance plan. It was a very positive experience. Highly recommend!

Review 21 (2024-08-19 - Rating: 5)
The tech, whose name escapes me - was outstanding! He was courteous & professional! Plus he arrived about 6:30 after working all day in this heat. Additionally he had to work on my outside unit!You folks need to be sure not to lose him! My first time using Medley. Overall very impressed!!

Review 22 (2024-09-16 - Rating: 5)
Medley did a great job! They came out and inspected the problem with my A/C. They determined that the broken parts were covered under warranty. They came out the next day with three service techs to replace the heavy part and got me cool again. I am very satisfied with their service.

Review 23 (2024-03-15 - Rating: 5)
Great guys, fair prices, fast service. They stood out in the quotes with their professionalism and during the install they explained everything they were doing and why they were doing it. They didnt nickle and dime me and are the most honest HVAC people Ive talked to. These are the guys I would send to my grandmas house, knowing they arent trying to screw her over and upsell her.

Review 24 (2024-08-19 - Rating: 5)
Ive used Medley (HVAC-only) for a few jobs already. Duct and furnace replacement, tune up, etc.. The techs that have performed the jobs have always been great and I think their prices are about market rate, for the services Ive used them for at least. Id recommend them.

Review 25 (2024-07-17 - Rating: 5)
When the unexpected happens to your AC, Medley will take care of you! With the AC panel needing to be replaced, several technicians come out to take care of the situation. They were friendly, knowledgeable, honest, and efficient in diagnosing the issue, providing multiple payment options, and quickly completing the job ... a blessing!!!Thank you Texas Medley and team. Truly the BEST!

Review 26 (2024-08-27 - Rating: 5)
I selected Medley to replace my upstairs system. Their pricing was competitive and the service was great! My system was installed in a day and they came out a week or so later to make a few tweaks because a few rooms were getting too cold. I’ll be using them to replace my downstairs system whenever it goes belly up…

Review 27 (2024-08-07 - Rating: 5)
I really appreciated them sending a pic and short bio of the technician ahead of time. I was able to pass that on to my wife so she knew who was entering our house. He changed 2 capacitors, cleaned our drain line, and gave everything a once-over for much less than I expected. Well use them again!

Review 28 (2024-08-22 - Rating: 5)
Our positive experience with Medley HVAC and Plumbing began as a recommendation from our real estate agent who had first-hand knowledge of this company as she contracted them to replace her mothers HVAC unit.She said their quality of workmanship was excellent; technicians were well trained and respectful of her moms home while removing and replacing her attic system. Our agent was also impressed with Medleys office staff and how communication was a priority when scheduling their work flow. I also read the on-line reviews and was impressed with all the other happy customers favorable experiences.Soon after setting up an in home appointment, Taylor Martinez came to assess our system and provide some solid recommendations to replace our split 5 ton system with a top of the line Trane unit. Taylor made a couple other recommendations that included installing an additional air return vent in our hallway far from the original intake vent that needed to be increased in size. Each of Taylors project recommendations were easy for the installation team to follow and implement as he video recorded (on his i-pad) instructions in the attic and throughout our home to make sure that nothing was missed or misunderstood.Our real estate agent was spot on with her recommendation as Medley not only met our expectations, they far exceeded them. My wife and I are extremely pleased with the end result of all the work Medley did for us. One additional positive outcome of the new A/C unit that we did not expect, was that we both sleep better at night due to the consistency of temperature within our bedroom and our home during this heat wave. This week, the outside temperature reached 107 degrees while our home stayed steady at our set point of 70 degrees.Blessings and many thanks to Medley for a job well done.

Review 29 (2024-07-03 - Rating: 5)
I scheduled a consult for last Friday to get an estimate to replace my 38 year old HVAC system, which was still running but not at all efficient and the upstairs temp was running 10 degrees warmer than downstairs.. Alan T. arrived at the expected time, and took thorough measurements to discern the best size unit for my condo. He provided estimates for two different options, answered all our questions, and offered tips for getting better air flow to the upstairs. The estimate provided was fair and competitive, and I had a new system completely installed and operational by 2 PM on Saturday. Jesus and Francisco and one other helper (sorry I don’t remember his name) were professional, knowledgeable, courteous, and well organized on the installation. I would not hesitate to recommend Medley to my friends and neighbors . . . all around excellent service and very satisfactory experience, thus far!

Review 30 (2024-09-27 - Rating: 5)
Medley came out to do some a/c work for me. I asked about plumbing and they had someone out right away. They were great! Responsive, thorough, reasonably priced. Easy!

Review 31 (2024-07-19 - Rating: 5)
Medley was able to get a tech out to my house the same day. I have a mini split ductless system and Chris was able to diagnose the problem. He was very thorough in making sure that he was able to find the leaks. He showed me pictures of the problems and explained what needed to be fixed. I highly recommend Medley HVAC and Chris should you need a reliable and customer service oriented company.

Review 32 (2024-06-10 - Rating: 5)
Our experience as Medley customers for the last 5 years has been nothing short of exceptional. On a hot Sunday, when our AC stopped working, I contacted Medley online via their website contact form. Within 1 minute, Texas kindly reached out to us. He found his way to our house on Sunday evening and fixed our AC in no time! We are so grateful for their amazing service and look forward to continue to work with them. Highly recommend to anyone looking for a reliable and trustworthy HVAC company.

Review 33 (2024-07-22 - Rating: 5)
Great first experience with the plumbing side of this business. Previously used them for new AC & Furnaces with outstanding results. Very pleased with the addition of the UV lights as part of that. It really does reduce the amount of dust in your home! The plumbing experience was professionally handled from start to finish by the crew of Lance, Colin, Jeremy , and Hunter. Enjoying a new toilet that flushes well! Also a new water softener & conditioner system that should put a stop to the hard water that affects fixtures, toilets, washing machines, dishwashers, and water heaters.

Review 34 (2024-07-10 - Rating: 5)
Medley was referred to us by our usual HVAC maintenance company due to this being an emergency in significant heat - they have also been excellent, so we are glad that they referred us to another excellent company. Medley communicated throughout, showed up exactly when they said they would, went through thorough diagnosis and completed repairs in quick time. Medley also went over and above in testing and tuning the thermostats. Great job. Would recommend.

Review 35 (2024-08-05 - Rating: 5)
I called Medley Heating/AC at 9:00 am for service on my AC unit. The tech was at my home in under 3 hours to diagnose and repair my system. The tech explained all options in great detail. Great service at a respectable price.

Review 36 (2024-09-23 - Rating: 5)
Texas and his guys are awesome. They installed a complete HVAC system in my house including ductwork. That’s been well over a year ago and still very pleased. Would highly recommend. He follows up on his work with routine inspections and everyone has been professional.

Review 37 (2024-12-10 - Rating: 5)
I just can’t thank Dean enough for getting both of my thermostats upstairs and downstairs to regulate the room temperature to the temperature I set the thermostat at. He has come to my home several times and was able to fix any problem or complaint I had. If I could give him a 10 star rating I would!

Review 38 (2024-08-12 - Rating: 5)
Very professional, prompt, and courteous. Had them out to do an inspection on my AC units, and they did a very thorough job on their inspection and left me with detailed and easily understandable reports on what they found.Will not hesitate to use them in the future on any AC problems that may come up.

Review 39 (2024-09-27 - Rating: 5)
Meghan took my call and was a pleasure to work with to handle a damaged water heater, and immediately dispatched a plumber to replace the heater. Our customer was thrilled with the professional job done by Medley.

Review 40 (2024-07-22 - Rating: 5)
We needed a new HVAC complete system. We got 4 bids, Medley was the last and best, both from a pricing and a technical perspective. So thanks to the Tech Specialist, Alan Taylor, he led us through our options and gave us a detailed explanation of each. We selected a TRANE XV20i.An HVAC system is only as good as the installers, and Medley had the best. We had team lead Jesus, along with Francisco and Jose, do the install. They were excellent, installing the system as if it were their own home...they answered all our questions, and went the extra mile to assure that we were completely happy customers.

Review 41 (2024-11-29 - Rating: 5)
It was really easy to work with Medley Heating and Air Conditioning and Plumbing. I have complete confidence in their work. They were very professional.

Review 42 (2024-06-19 - Rating: 5)
We had a water heater emergency that Medley was able to come out and replace all within a few hours. The service was great from the person that took the phone call, to the , to Master Plumber Lance his capable assistant, Jeremy. We will definitely call Medley for other plumbing needs.

Review 43 (2024-08-23 - Rating: 5)
First time I have used Medley and i was very impressed. Their professionalism, communication and service is the best I have seen! They truly understand customer service. This is my new HVAC go to company!

Review 44 (2024-11-25 - Rating: 5)
Thanks to Colin and Jeremy, my plumbing problem was diagnosed and repaired promptly. Ive had consistently good experiences with Medley Heating, Air, Plumbing.

Review 45 (2024-07-23 - Rating: 5)
I can not recommend this company enough. The relationship started by us having Medley come out for a HAVAC Inspection when we were in the process of purchasing our home. The owner Tex called me twice to let me know and be transparent on a situation he felt wasnt right during that process. I have never had an owner go out of their way to make sure that a client, that wasnt even a past customer, was aware and to be fully transparent with an on going situation. That was amazing to hear. After purchasing the house I called them back for regular maintenance and servicing of the system. Mason Leunx and Taylor Martinez walked me through my options and did not try to sell me anything. They just made me aware of the current situation that I had and gave me the options for me to choose how i wanted to handle it. If they said it once, they said it a hand full of times. They wanted me to be in the best situation possible for what makes sense for my situation. Their service, communication, and integrity of how they handled their business was a breath of fresh air. I would give them 10 stars if I could. Other notable team members that made this situation as smooth as possible was: Jessica Martinez in Billing. Gina for answering my questions. Francisco, Jose, and Jesue, for a quick and proper install of my system and walking me through how to maintain it to get the most out of my new HVAC system. Thank you all!

Review 46 (2024-09-06 - Rating: 5)
When the A/C suddenly started blowing hot air, I called Medley Air. Great service starting with the person who took my call to the technicians who arrived to revive the A/C. My technicians today, Colton and Fred, were very personable and professional, which made the entire situation so much better. I know who I will be calling from here on out for my A/C needs...Medley Air!

Review 47 (2024-07-10 - Rating: 5)
Medley was able to fit us in, the morning after we called, in the heat of Texas summer. We had an a/c outage that brought inside air to 88 degrees. Our service tech, Colton Lott, was able to quickly diagnose the problem and repair it. Weve now signed up to an annual maintenance plan to help keep our 11 year-old system living longer. Thanks for your excellent work!

Review 48 (2024-05-22 - Rating: 5)
Medley impressed me from start to finish & my trust from the beginning.After a different company told me it would be many days before I MIGHT have a fix, I called them at 630pm on a Friday & I got a call within 5 minutes from their management. Not only did they properly diagnose my issue, saving me about $900, you can easily see the entire Medley team has passion in their work.Shaun & Mason knocked it out of the park for me, although it’s important to also mention the support team taking my calls, helping schedule the service & order parts quickly. If I could give them 100 stars, I would.

Review 49 (2024-06-03 - Rating: 5)
Medley does not play around! This team is a class act of true professionals. From pricing to communication to quality control, they will not rest until you are happy with the end result. Any issues we had along the way were handled without question. You can tell that the team is passionate about what they do and take great pride in their work. We have been enjoying our complete system replacement for almost 3 months now, and it’s been a night and day difference especially now that we are getting into the heat of summer. They are the best!!

Review 50 (2024-08-12 - Rating: 5)
This company is quick, responsive, and professional, and my experience with them showed me they have tons of integrity! Ive already had them complete 2 projects in my home, and Ill be certain to call them again next time I have similar work.

Review 51 (2024-07-01 - Rating: 5)
Medley is the best HVAC company I have ever dealt with. They were super quick to come out even in the hot summer when I did not have an emergency, gave me an explanation and estimates for multiple options on the spot, were much more reasonably priced than my previous HVAC company, did the work the same week, offered 12 months no payments, interest free, were exceptionally polite and friendly . They answered all my questions and were super concerned that I be satisfied. They did not try to sell me a quick fix that would not be long lasting. They did not pressure me on any of the options. Their employees and their communication are top notch.

Review 52 (2024-08-29 - Rating: 5)
Brandon came to check the A/C water streaming out of our home, diagnosed the issue in minutes, then resolved the issue just as quickly! The Medley team was prompt and responsive - had Brandon out to me the day after I called. Medley also has a nifty system which texts you when your technician is on the way with a tracking link to see how far away they are! As I understand, Medley also now has some master plumbers on staff so if your issue expands outside the immediate scope of just A/C and heating, they have the experts in house to help with the plumbing side!

Review 53 (2024-08-14 - Rating: 5)
I took advantage of the reduced cost postcard for an air-conditioned cleaning and since I had condensation draining issues that would knock out my air a couple times a summer I asked Seth VIckers to identify the problem. Seth quickly showed me what the issue was and contacted the office to send a plumber team member Lace Walker to fix the problem within the hour. The joy was with one phone call I got a complete service to my Air conditioner, Lance of the plumbing team fixed my intermittent air conditioner issues AND Lance noticed my water heater that had been rumbling and sputtering for 3 years was 10 years out of warranty. The next day I was first call and Melody replaced my water heater with a top of the line product, brought my system up to code and I avoided 50 gallons of water pouring into my hallway which could have happened if I had not made that call to Melody for a discount air conditioner cleaning! Thank you Seth and Lance for your diligent work!!!

Review 54 (2024-07-29 - Rating: 5)
Im loving my new Trane ac system. Medly is a professional company and did an awesome job installing my new system. I would highly recommend them.

Review 55 (2024-04-25 - Rating: 5)
I am so happy that I have switched to Medley for all of my AC needs. Customer service is incredible. The techs were very knowledgeable, professional, polite and explained everything they were doing and why. They gave me options and explained the pros and cons of each before I decided to replace my old, obsolete AC. There was never any high pressure sales. They listened to me and figured out how to meet my needs effectively.

Review 56 (2024-12-02 - Rating: 4)
The service was excellent. Mason went way above what I expected. He worked till late and got new thermostat installed and programmed.

Review 57 (2024-04-16 - Rating: 5)
My first encounter with Medley was meeting Mason who was first introduced to me by email and text and photo. This company was so professional in making sure I knew exactly who was coming to my door and they were right on schedule. The inspection of my AC was accurate and efficient and several options for repair or replacing were patiently explained.I would say that Medley is the “Cadillac” of AC companies. And I feel confident in recommending.

Review 58 (2024-08-26 - Rating: 5)
Our air went out on a Friday afternoon and Medley and his team were out the next morning to help us get it fixed. Very professional and kept me in the loop on everything that was going on. I would recommend them for all your heating and air needs.

Review 59 (2024-04-10 - Rating: 5)
Medley recently changed out my system and I couldn’t be more satisfied. Crew was punctual and went straight to work. As a semiretired A/C contractor, I have extremely high standards and Medley didn’t disappoint. Job site was kept clean and all work was beyond adequate. I am glad I reached out to Texas and his guys to take care of my A/C change-out. I will recommend them from now on.

Review 60 (2024-07-11 - Rating: 5)
At the beginning i didn’t believe that this company got 5 stars in all reviews but when i try the service they really deserve 6 stars or even 7 stars for the excellent work John is great person and very friendly he did such a Professional work and all the reviews is legit. Big respect to the Honest people who working with integrity.

Review 61 (2024-11-26 - Rating: 5)
All of the people from Medley are knowledgeable and professional. When they find a problem, they fix it and stand by it...! We love Medley

Review 62 (2024-05-27 - Rating: 5)
Their team was able to come out within hours of my call and solved our problem completely. Later that evening, we noticed an unusual smell (ended up being unrelated) and the owner came directly to our home in less than 30 mins of calling the second time. Truly impressive service! Thank you again!

Review 63 (2024-12-31 - Rating: 5)
Brandon was very thorough, courteous and knowledgeable. Communications were excellent.

Review 64 (2024-09-19 - Rating: 5)
Mason was knowledgable, trustworthy, experienced, and hard-working. This family run business has been my go-to for a while. Much appreciated!

Review 65 (2024-04-29 - Rating: 5)
I highly recommend Medley Heating and Air Conditioning Company. The Company is family owned and everyone there is extremely nice. Taylor was out to inspect my Air Conditioner last week. He is very knowledgeable and very thorough with his inspection. He was also nice and respectful. I am happy with I found this company.

Review 66 (2024-06-04 - Rating: 5)
Medley has been our go-to HVAC vendor for years, servicing all our rental properties as well as our primary residence. During their last visit, we encountered a unique circumstance that required managements involvement. Despite the challenge, they exceeded our expectations and provided exceptional support. Medley continues to be our trusted partner for all our HVAC needs.

Review 67 (2024-09-26 - Rating: 5)
Why oh why did I wait so long. My HVAC was a dinosaur and needed to be relieved of duty years ago. Medley listened to my needs and showed attention to detail that others missed. Thank you.

Review 68 (2024-06-10 - Rating: 5)
Medley has been a bunch of life savers!! Texas and his team tried to save me from a terrible botched install from an unlicensed provider - they worked for months with me on trying to get it to run correctly, it continued to fail and they went to the manufacturer and got what they could covered under warranty!! They ended up having to replace the entire system, but they are always on time, they are always courteous, they are always professional, I am now a very proud member of the Medley Family plan as well - Highly recommend! Great, genuine, honest people. You cant go wrong with Medley!!

Review 69 (2024-07-02 - Rating: 5)
We had emergency situation with the AC. Texas offered to stop by after hours and quickly diagnosed the problem. Even went beyond to make emergency repairs. Very grateful and highly recommend Medley.

Review 70 (2024-08-01 - Rating: 5)
They had the best price of three estimates did great work qualify , good follow up with excellent communication. Also, workmanship was well done

Review 71 (2023-09-12 - Rating: 5)
I cannot say enough wonderful things about Medley! They saved me when another company failed to show up. The other company had no sense of urgency so I wasn’t sure what to expect from Medley. I was pleasantly surprised how responsive Medley was. I was able to get a next-day appointment and they kept me informed all day until the technician was available to meet me at my home. So professional, so friendly, and most of all informative! Colton was amazing at explaining the issues to me and reassured me that he would take care of the problem. He was very thorough, yet efficient and left my AC unit running better than it has in years! I will absolutely trust all of my future AC issues to Medley, without a doubt.

Review 72 (2023-12-02 - Rating: 5)
I hired Medley to replace my HVAC unit in late spring. I chose this company because of the great reviews and my install was completed within a few days. I was unfortunately having a few issues but was unable to contact the company for a few months. I spoke with the owner (Texas) who quickly sent over his GM & service techs who examined my concern, apologized and fixed the issue immediately. They were all- pleasant, patient, and communicative. Great customer service is hard to find and I am happily impressed with every person Ive worked with in this company. Highly recommend.

Review 73 (2024-05-06 - Rating: 4)
After recently fixing my air conditioning condenser which was not working, I had to have Medley come back out to fix a problem with the thermostat, which they responded to the same day. Work done was quick and efficient, although they did bill me another service charge. Still my favorite AC repair company, though.

Review 74 (2024-03-19 - Rating: 5)
Just needed a condenser coil cleaning due to a home warranty inspection checklist.Brandon was very professional, and he and the front office understood I was not looking for a checkup or additional services at this time. He did a great job and kept me informed throughout, including providing before and after photos.I was very impressed, and I will absolutely be giving Medley my business down the road.Thanks guys.

Review 75 (2024-08-10 - Rating: 5)
Have used them for the last few years because of their great customer service. I called after 5 on a very hot summer day and they came by that night and fixed my air conditioner.

Review 76 (2023-11-25 - Rating: 5)
I woke up one morning and our furnace had stopped working on a very cold day. I called Medley and they offered to send someone out the same day and to my surprise, the technician, Steve, arrived within two hours. Steve was very helpful and professional. He answered all of our questions and stayed as long as it took to diagnose the problem and fix it. The furnace was fixed the same day. The price was very reasonable. We highly recommend Medley and Stevie for AC and Heating services. We will not hesitate to call them again in the future.

Review 77 (2024-07-12 - Rating: 5)
Very professional and very competent people I spoke with on the phone. Alan was excellent in explaining options to me for HVAC replacement and upgrades. I would definitely consider using them in the future.

Review 78 (2024-02-05 - Rating: 5)
We had a great experience replacing our AC heating unit. Medley’s crew of Eric (Jr.), Abe and Chase were highly knowledgeable, professional, and friendly. We are very impressed and definitely plan to use them for any future needs.

Review 79 (2024-04-28 - Rating: 5)
What a refreshing change from the norm! Medley was one of three companies I called to get an estimate for replacing our 50 yr old air ducts and they won my business with their professional, straightforward and no-nonsense approach.One of the other companies gave me a quote that was filled with smoke and mirrors, confusing stipulations and pressure sales tactics. The guy from the third company was so focused on selling me a new HVAC unit that he didnt even bother to quote the air duct replacement, he just decided the much more expensive option of replacing 8 year old equipment was the answer ...... because he wanted to make a bigger sale.Alan from Medley came out and used a professional, consultative approach that made me feel like he was solving my problem, not selling me something. He took the time to crawl all over the attic, made a map of what was going on and how to fix it and gave us a single price that did not include a bunch of foolishness. I even offered him the opportunity to quote a more costly option of installing a brand new HVAC unit and he declined stating there was nothing wrong with our current unit, we just needed to upgrade our aging ductwork. Thats the integrity and honesty that I appreciate!Josue and his crew showed up on schedule and with a great attitude and took the time to explain exactly what they were going to be doing. All three of these men were so very courteous, respectful and professional. They seemed to really enjoy their work, which says a lot about the company you work for, so I appreciated that as well.When they were through with the installation, Josue insisted that I climb up and take a peek through the access hole to see the finished work. It was important to him that I saw they did a great job, and that tells me they take great pride in their work, and that is something that is getting more rare to find these days.So thank you Medley for making this experience so pleasant and for creating a great work environment where people take pride and passion in doing their best because it is definitely noticeable!!!

Review 80 (2024-05-02 - Rating: 4)
I recently contacted Medley Heating Air Conditioning Plumbing to address a minor leak from an air vent. The technician quickly identified the problem as a dirty drain line, explaining that it caused water to accumulate and be blown through the vent—a situation that could worsen over time. The system was otherwise reported to be functioning properly.Coincidentally, the very next day, my heater malfunctioned. When I called the office, their initial question about the age of my system made me cautious, as it seemed to set the stage for a recommendation to purchase a new unit. A technician was sent out and diagnosed a faulty computer board, a defective gas valve, and a very dirty blower. As I suspected, the cost of repairs was substantial, presented as about half the price of a new unit, so he highly recommended a furnace replacement.I found the approach opportunistic. When I inquired about the cost of a new unit, I received a basic quote more than double the cost of the repairs, not including additional components such as the plenums, which would likely need replacement. I opted to have only the urgent repairs done. While the initial diagnostic work seemed thorough, the quick escalation to a full system replacement felt premature. It would have been preferable for the technician to focus on essential repairs and assure me that these would suffice, and then, only then, suggest a quote for a new system as a secondary option, allowing for a less pressured decision.Nonetheless, the technicians were courteous and seemed to get the job done. Cost was much higher than I expected.

Review 81 (2024-12-01 - Rating: 5)
Shawn from Medley service was excellent and thorough in his inspection and review. He was able to identify the issues quickly, showed and explained them clearly. He had all the required instruments and tools and checked temperatures in appropriate places. The gas pressure was also verified. After this the possible detailed estimates were calculated and provided and sent to the email. Further scheduling options were also discussed. All the queries and questions were answered. Learned some new things about the HVAC system today. Overall I am very satisfied with the inspection service.11/30/2024Had a false alarm with the AC unit. This was an emergency call and the technician came the same day. The technician, Kevin, immediately identified the issue and fixed it. Thanks again for the excellent and prompt service.

Review 82 (2024-11-08 - Rating: 5)
The crew took plenty of time to answer all of my many questions. Its a scary experience to find that theres a pipe cracked under the slab, but they got it fixed quickly and with a minimum of stress.

Review 83 (2024-12-03 - Rating: 5)
I have used Medley for my AC and heat for years. The most honest professional company I have ever used! We now have four properties and will not use anyone else

Review 84 (2024-02-21 - Rating: 5)
Taylor was fantastic. Gave an honest and informative assessment. Explained my needs and options with no pressure. It would have been easy for him to use my high electric bill as means to upsell me, but instead he took the high road with ways I could save money, even though it did not result in a sale at this time. I’ll likely need to upgrade my system in the next year or two and rest assured I’ll be contacting Taylor and Medley Air Conditioning.

Review 85 (2024-04-12 - Rating: 5)
Medley never disappoints! My tech today was Colton Lott and he was outstanding! Right on time, thorough, efficient, highly knowledgeable and great customer service. A visitor in my home was so impressed that she asked for Colton’s business card and told me she had never seen service like that before. I highly recommend Medley. They have a customer for life!

Review 86 (2023-10-09 - Rating: 5)
Had an outstanding experience with Medley today. Seth and Alan arrived on time, were very professional and informative of how they were going to approach the issue and the and the alternatives.They were very thorough in diagnosing my issue which involved a blower fan that wouldnt shut off. After spending some time investigating the issue, they initially thought it was a bad wire but ultimately determined that it was user error where I had left thermostat setting in the constant on position.They could have easily charged me for the wire replacement as a stupid tax, but instead chose to let me know and only charge me the diagnostic fee.Hard to find contractors these days that you can trust and I would use these guys again!

Review 87 (2024-08-06 - Rating: 5)
Update: These guys continue to be great. Always thorough, answer and return calls after hours. Have saved my butt multiple times now in two different homes. First when we hard our daughter, then when it was actually a plumbing problem, not a ac problem and now since we’ve moved into our new home and had a wiring issue. They shoot you straight and back up their work. Tex and his brother are great and I couldn’t recommend them more!

Review 88 (2023-10-03 - Rating: 5)
Weve used another company for maintenance for many years, but suddenly, during the hottest part of this Texas summer, our AC wasnt working right. Called our maintenance company and I felt like I wasnt getting clear answers, so a friend recommended Medley Heating and Air for a second opinion. Wow. Im so glad they did. Medley showed us photos of how our evaporator coil wasnt properly cleaned or maintained (filled with bacteria), among other issues. By this point our AC stopped working completely and on a day when it was 107° outside and 90° inside, we decided to buy a whole new system from Medley. They added refrigerant to our system to try to keep us comfortable until install, but it lasted one day because of all the leaks. On that day, it was 110° outside. I called them and said it was failing. They said, Be right over! and they came and installed window ACs to keep us comfortable for two days. Installation day could not have gone more smoothly, with three delightful young men who worked hard to get our new system up and running. Were so pleased with their hard work and their efforts to meet our needs. I have MS and I cant tolerate heat. These men were knowledgeable and diligent in their work. I wont hesitate to recommend Medley to anyone who needs a reliable and honest company. Thank you, Texas Medley and team for your kindness and for hiring such great and hard working employees!

Review 89 (2024-05-01 - Rating: 5)
One of the most honest and trustworthy companies have had the pleasure to work with in a while. Texas Medaley, the owner, called me personally to inform me of a certain situation that was going on with my house. He wanted to make sure everything went smooth and to make sure I was taken care of. 10/10

Review 90 (2024-12-05 - Rating: 5)
Great company. They are responsive, have consistently met their appointments and done excellent work. Their Maintenace plan has saved us money and headaches. Highly recommend them to anyone needing their AC or heating units serviced.

Review 91 (2024-07-10 - Rating: 5)
Our AC went out this evening and Medley saved us! Texas Medley came right over and diagnosed the issue. It was an easy fix and he was honest, kind, and didn’t overcharge us. My husband and I were floored by the outstanding level of service we received. If you’re looking for an AC company, I can’t recommend Medley enough. We are breaking up with our long-time AC maintenance vendor and switching to Medley!

Review 92 (2023-12-30 - Rating: 5)
Medley service is excellent and their technicians are knowledgeable, friendly, and professional. We have used Medley for service on our previous AC units and now for an entire two unit system replacement. Price was very reasonable and scheduling installation was quick. We highly recommended Medley Heating and Air Conditioning.

Review 93 (2024-04-12 - Rating: 5)
Ever wondered what its like to live in a winter wonderland? Well, wonder no more! I called Medley for a simple tune-up, expecting nothing fancy—just a bit of dusting here and there, perhaps. But what I got was a full-blown Arctic expedition right in my living room. They didn’t replace a single part, just optimized what I already had, and boy, did they optimize!Now, my AC is so powerful I had to invest in a new wardrobe of winter gear. Im typing this wrapped in a blanket, with mittens on! The technician turned my average AC into a polar vortex machine, and I couldn’t be happier.If youre tired of just being cool and want to be ice-cold, call Medley. They’re not just HVAC techs; they’re magicians. Five stars for the magical chill, and now if youll excuse me, I need to go shop for some thermal socks.

Review 94 (2024-04-22 - Rating: 5)
Texas Medley was able to figure out how to take 2 old units and replace it with 1 larger new one!! Every technician was well mannered and did an excellent job with the install and follow-up!

Review 95 (2024-07-29 - Rating: 5)
Medley is by far one of the most professional companies that we have used. They are very responsive and knowledgeable.

Review 96 (2023-08-15 - Rating: 5)
These are guys are just outstanding. In a service area (a/c service) in which way too many of these companies take advantage of the market. Medley is working hard to show folks that not everyone in this industry is a crook. They have wonderful service, great on time management, and a beyond fair price. I challenge anyone to find a better companyThank you Medley you have my families service for life.

Review 97 (2023-08-25 - Rating: 5)
Medley provided excellent service. We care new customers as our last service company stopped supporting this area.Arrived on time as scheduled. In advance, they text the technicians name and that he would have a badge and company apparel.A comprehensive review of the system was completed with a couple of items noted for future service. No pressure sales. We received a full report and the invoice through email.We decided to sign up for the annual service agreement which will cover our spring/summer check.Highly recommend. Easy to schedule, nice people, reliable and knowledgeable.

Review 98 (2024-04-24 - Rating: 5)
Their customer service is stellar, and their work is impeccable! This is the second time I’ve requested service with Medley. Both times they arrived in a timely manner, explained what was needed and why, and completed the repairs in a cost-effective manner. I will always use Medley!!

Review 99 (2024-04-02 - Rating: 5)
Francisco and Jesus were at my home this morning replacing one of our outdoor compressors. They were speedy and thorough and left both the outside and inside areas they worked in looking better than when they arrived. I would recommend this install crew as well as Medley HVAC to anyone and have for 7+ years now!

Review 100 (2024-03-22 - Rating: 5)
As a HVAC Instructor I’ve always taken care of my own equipment but age has caught up with me and I can’t do the heavy lifting anymore, fortunately I was introduced to Texas Medley and trusted him to change out my equipment with more energy efficiency equipment. His install crew was respectful of our property and did an outstanding job with the installation of the new system. I look forward to working with Medley Heating Air Conditioning for many years to come.

Review 101 (2023-06-09 - Rating: 5)
From my first call to Medley I was confident that my air conditioning issue was going to be handled in an efficient manner. The technician was not only knowledgeable about the issue but was very kind. When I was told that our blower motor would need to be replaced I showed the technician our warranty from Trane and he took a picture of the warranty and sent it to the office and the problem was resolved using the warranty. We also signed up for the family plan which is $255 annually and Medley comes twice a year to inspect your air conditioner and furnace to ensure things are in good working order. I hope you will use Medley for your AC and furnace needs because I believe you will be as pleased as I am.

Review 102 (2023-04-11 - Rating: 5)
Medley Heating and Air installed a new A/C unit in my home. They arrived on time and each tech introduced themselves. They were very professional yet so friendly. You could tell they enjoyed their job. The owner came by to check on his crew and even helped out; actually got his hands dirty too. Then when the installation was complete they cleaned everything up. I didn’t even need to go back and clean after they left. Then a week later, we received a thank you gift which included cookies. I would HIGHLY recommend this company.

Review 103 (2024-08-09 - Rating: 5)
I’m editing thsi bad review to a positive one, as the team immediately addressed this issue once I explained to them this is happening over Mac over. Especially the owner of the company Texas, took care of this issue himself and got it resolved for us.Old review:Not happy at all! They keep coming back to fixing things as city keeps failing what they have done

Review 104 (2022-11-07 - Rating: 5)
I absolutely cannot say enough good about Medley Heating and Air Conditioning. They are so professional, friendly, knowledgeable, fair in pricing, polite, thorough, tidy and the list goes on. Texas and his team are superb in every way. I would highly recommend this company. They just dont get any better. Texas and team installed a mini split in my shop and I LOVE IT! Plus, Ive never had a job go so smoothly. Thanks so much guys for a job well done!!!! :) Dana - Shop-Owner Tattered Style Home & Tattered Style 2.

Review 105 (2023-08-28 - Rating: 5)
I called Medley Heating & Air Conditioning to check my unit a few days ago. Mason arrived with the best customer service from the moment he was getting out of his automobile. He greeted me from the street and introduced himself once he made it inside. He explained that he would examine everything thoroughly then advised what and if anything needed to be corrected. He was wonderful! He made my home cooler in no time. His personality actually made my day better. I told him to tell his boss that he made a great choice in hiring him lol. Thank you, Medley Heating & Air Conditioning! You are a good and fair company! I will call you again soon. Thank you, Mason, for the AC service and your military service!

Review 106 (2023-09-16 - Rating: 5)
Wow! I’m absolutely blown away from the wonderful service we received from Mason at Medley Heating and Air Conditioning! My husband and I have been dreading calling about our old AC unit after just having to replace our other until 2 months prior for a ridiculous amount. We had called the company that has replaced our unit previously and they immediately got their sales person there to sell us on over priced ac units. I did a quick search to try and find an honest company and called Medley. From the second they answered the phone and send text with pictures of Mason and how far away he was from our home I was immediately impressed. Awkwardly for everyone as Mason arrived the ac unit sale person from the other company was leaving. Mason went ABOVE AND BEYOND!! I truly cannot say enough about him. Freaking phenomenal service. He helped me husband understand the whole until walking him through everything. He spent his entire Friday evening helping us out trying to find solutions for our 18 year old unit. Honesty and kindness go a long way. Thank you Mason! We will never call anyone else for AC/ heating issues and will be recommending to all our family and friends!!

Review 107 (2023-10-31 - Rating: 4)
Very professional and very thorough but only four stars due to price point. Although they were transparent in their pricing, Medley charged significantly more than what my normal HVAC guy quoted. Medley charged $342 to troubleshoot and replace a compressor capacitor on a weekend service call.

Review 108 (2023-09-05 - Rating: 5)
I had the unfortunate experience of relying on an A/C company that had previously installed a new compressor for my Trane 4 ton in 2020. When it stopped working in June 2023, I knew it was under warranty and chose him to do the repair. He made mistakes and didn’t even put coolant in and my A/C shut down one week later on a Sunday when it was 110 outside. Monday morning I called several other companies and Medley was the only one that had a live in person receptionist, Jeannie who was kind, calm and empathetic. She connected me with technicians that same day. The 2 gentlemen that showed up were knowledgeable and professional. It took them all afternoon and into the early evening because my unit was such a mess. I had A/C that night that was so efficient it cooled my house in 2 hours and now I use 300 less kw a month! The owner, Texas was available all afternoon and evening when the technicians called in for status reports and he obviously cares about his employees in the field. I will use them for as long as I own this home and will refer anyone who is looking for HVAC repairs. Medley A/C is a reliable, knowledgeable, and trustworthy team.

Review 109 (2024-05-07 - Rating: 5)
Medley Heating treats you like family, listens to your concerns, understands your needs and is by far the most knowledgeable group of experts I have ever come across in this type of business. I will continue to use Medley and suggest you do the same, you WONT regret it!

Review 110 (2024-08-05 - Rating: 5)
Jesus and Christian and the boys just installed a new 5 ton systemVery professional and cleanHighly recommend Medley for your AC needs in Dallas

Review 111 (2024-12-14 - Rating: 5)
Great to work with. Was prompt, attentive and knowledgeable. I think I just found my HVAC company.

Review 112 (2024-04-06 - Rating: 5)
THANK YOU, TEXAS MEDLEY & TEAM! Excellent service, products and most of all, such nice folks! Professional work with smiles all around!Couldn’t be happier with the Trane unit, air purifier and extra work older home required. Worth every $$$.Highly recommend A+++ 😃

Review 113 (2023-10-17 - Rating: 5)
I have been a Medley customer for a year now, and ever since my first emergency phone call to them on a holiday, they have treated us like we are part of their family. Recently, they came over to perform routine maintenance on our HVAC system to ensure that we are all set for the winter season. I would highly recommend Medley to anyone looking for a reliable and trustworthy company.

Review 114 (2022-12-28 - Rating: 5)
The team at Medley - from scheduling to techs - is a delight to work with! After our heating system stopped running, Medley was able to get someone to our home on the same day to ensure our home was warm and safe for the holidays. Medley also scheduled a follow up appointment to inspect our aging equipment. Cody was very thorough in his inspection and offered us a variety of options for both equipment repairs as well as replacements so we can make an informed decision that also fits our budget. I highly recommend Medley for service needs. They truly are the best!

Review 115 (2024-02-28 - Rating: 5)
Unsurpassed service at competitive prices! I am thoroughly impressed and totally pleased with the service that we got from Medley when we needed to replace an eighteen-year-old HVAC system. The communication from everyone on the team was exemplary from the start, with owner Texas setting tge tone by calling me on a Sunday to ensure that someone had reched out in response to a Contact Us form that I had filled out online the day before. The next day, project manager, Taylor, came by and did an in-depth inspection of my existing system before sitting down with me to explain everything he found and my various options, in a low-pressure, easy-to-understand manner with layperson terminology. The day after that, Mason and his crew did the installation, with significant on-site support as needed by Cody. Cody and Mason and the rest of their crew spent an incredible amount of time chasing down a hard-to-troubleshoot short in wiring within my25-y.o. wiring network, and refused to give up (even up to 12 hours after the job began) until they were satisfied that everything worked perfectly. Their attention to detail and commitment to perfection is an example that is sorely lacking from most businesses these days where customer service has seemed to decrease in importance.Finally, Medley has just begun partnering with a revycling company which comes to get all the components of the old system and recycle them, which woukd otherwise go as non-biodegradable junk in a landfill somewhere

Review 116 (2024-01-17 - Rating: 5)
Mason (owner’s brother) was awesome! He was very thorough, explained everything well and was honest which I very much appreciated. He even found 2 old beer cans under the furnace (from the previous owners) that no one had any idea about (and we’ve had inspections and other companies come check out the hvac). Will definitely be going with medley heating air conditioning from now on. 5/5 stars!

Review 117 (2023-09-12 - Rating: 5)
Absolutely the best in the business! After being denied by our Home Warranty due to “…preexisting unknown condition” we were left bewildered on what to do. Reached out to Medley Heating & Air and was walked through all our options (type of units and financing options). During this process, I was always made to feel like our preference, choice, need was #1 priority, not the company’s. They were able to get us scheduled quickly and Alex, Ty and Brian were the most professional technicians I have encountered. They constantly kept us informed, took the time to show us the unit, and made sure to protect our home. It took an entire day to install but I am so grateful for Medley and will ALWAYS use them for any HVAC needs!!!

Review 118 (2023-12-26 - Rating: 5)
We had a Great experience with Medley Heating and Air Conditioning!! We would Highly Recommend them to Friends and Family! Our Service Rep explained everything he did in a Very professional manner. He was courteous and kind (even wore shoe covers inside). The only thing I was sorry about was I forgot to get his name. Please tell this young Man he did a Great Job!!

Review 119 (2023-12-26 - Rating: 5)
Medley is awesome! Very professional, always on-time, great value! Ive been using them for Spring and Fall maintenance for several years now. They replaced our entire HVAC system last Fall as well. They do quality work and their techs and installers are always friendly, personable and professional. Great business!

Review 120 (2023-06-26 - Rating: 5)
Highly recommend Medley. We signed up for a family maintenance plan. Their team is highly professional, always shows up on time and does the right thing by the customers. This weekend in 100F weather, one of our AC units stopped working and Texas was at my house within 10 minutes of calling. This is an old unit and he could have easily told me that the unit needs to be replaced. However he figured out the problem was due to a wire short circuit because a rodent had chewed the wire. He fixed and it is still working normally. He also didn’t charge me for the service because their team had been at our house for a maintenance cal the day before.Hard to find good professionals these days who perform their job to the highest level of integrity. Highly recommend this company.

Review 121 (2023-10-30 - Rating: 5)
Called Medley Heating & Air on the recommendation of my insurance agent when our regular guys couldn’t get to us quickly to replace our old unit. Texas came out and did a thorough inspection before agreeing that replacement was our only option. Completed the job 2 days later and our week without A/C during a horrible heatwave was over. The installers were neat & efficient. I would highly recommend them!Called again for a warranty question a year later and they scheduled very quickly & made sure all was well. Been satisfied enough that I am going to have them do some additional unrelated work on upgrading the insulation in our attic.Have used them over the years for maintenance of our systems and they’re always professional, helpful, and convenient to use.

Review 122 (2024-06-11 - Rating: 5)
After using 4 different AC technician we Just had my AC Service fix by Medley and we absolutely loved the experience and service, super friendly and knowledgeable.

Review 123 (2023-06-05 - Rating: 5)
Medley Heating and Air Conditioning company showed up as promised and did an amazing job. The company’s followed-up repair status communication via text and email was also absolutely outstanding and very much appreciated. Cody, Alexis and the technicians who made the A/C repairs were very experienced as well as polite and professional. We will definitely recommend this company to our family, friends and colleagues.

Review 124 (2023-08-01 - Rating: 5)
Several weeks ago our A/C stopped working so called Texas Medley and Cody came out that day and determined the inside motor was a total loss so we opted to get a whole new unit installed. They were able to come the next day and the crew was very professional and worked in the 90 degree heat to get everything done. I am so great full for them as I had my 84 year old mom in the house that they got it all done. I will always recommend Texas Medley. And the thank you gift of fresh cookings and a tumbler were much appreciated.

Review 125 (2023-08-18 - Rating: 5)
Medley has helped me renew my faith in people! They were able to come out same day and fixed my AC! So knowledgeable! Went over options—no pressure at all. I will replace my AC unit next year and I will be hiring Medley to do it!

Review 126 (2023-12-23 - Rating: 5)
Updating our 1st review, Medleys team came out to inspect our HVAC system under their Annual Family Plan. Our tech was honest and instructional in the condition of our system. We appreciate that level of customer service!Our technician, Cody, was knowledgeable, professional, and respectful. Cody quickly diagnosed our systems issue. The good news...our system is in good order. The bad news...no electricity flowing to our heater from our electric panel. Cody even made receiving this bad news seem not so tragic!Medleys entire team is professional and caring.

Review 127 (2023-06-05 - Rating: 5)
I used Medley to come check my AC systems before the summer season and they were super friendly, informative and thorough! They answered all my questions and also helped me learn how to use the schedule features on the thermostats. I usually feel intimidated when professionals come out thinking I’m getting scammed to do work that doesn’t need done but I felt like they were honest and explained everything to where I understood exactly what was wrong and next steps! I will definitely be using them for any of my AC needs in the future and highly suggest others to as well!

Review 128 (2023-07-11 - Rating: 5)
We had a great experience with Medley! They came out Monday after our system had quit working Sunday. Then came back with a crew to install a new outside unit on Tuesday morning.So glad we used them. We had called several businesses on Sunday and Medley seemed like the only one that wasn’t an answering service. We were able to get on their schedule for Monday.

Review 129 (2024-08-20 - Rating: 5)
Superman Seth from Medley saves the day. Once again we called Medley when AC quit working in the 100+ degree day and they sent help right away. We will always call Medley going forward. Thank you, Medley.

Review 130 (2023-09-16 - Rating: 5)
One of the best companies we have ever dealt with. The technician, Mason, offered to walk us through the process and explained how our HVAC system worked. We were blown away by the level of service and value that Medley Heating & Air provided. It would be an absolute mistake to use any other company. Couldnt recommend enough!!

Review 131 (2023-11-22 - Rating: 5)
Excellent work! MEdley has been professional, and met our needs from both a heating/cooling aspect AND in the financial realm. Very , very happy with the work done and the treatment we received! Call these folks, and you WONT be disappointed! :)

Review 132 (2024-05-24 - Rating: 5)
5/24/2024Well, Medley has done it again!! They continue to amaze me with their prompt, efficient and through service. We just had our twice yearly inspection of the HVAC they installed. I was kept informed about arrival time, inspection was done in a timely manner and I was able to carry on with my day. I told the Medley person, Texas, how the only problem I have with them is I now compare all other home repair/construction/maintenance companies to them and so far none of them have come close to the quality, efficiency and customer service that Medley offers.Thank you Medley Heating/Air/Plumbing for taking such good care of us!!******************************Remember when people said Yes sir - No sir? Remember when you could take people at their word? I feel like I stepped back in time while doing business with Medley Heating & Air Conditioning. We were tremendously impressed when meeting their representative. He answered all our questions and was upfront with all the options available to us. The crew that came out to install the new HVAC was friendly, efficient and knowledgeable. They followed through with everything they said they would do. Everyone is an actual employee of the company. There is no contracting out work.From beginning to end they were respectful, had a competitive price and the install crew even cleaned up before they left.We got multiple quotes but knew as soon as we made contact with Medley Heating & Air Conditioning they would be the company we would go with to replace our 33 year old HVAC. Thank you Medley H & AC for not only doing a great job but for being so wonderful to work with!!

Review 133 (2023-05-08 - Rating: 4)
We sought three quotes for replacement of our Air Conditioner units, but ultimately went with another firm. Medley performed the most thorough evaluation of all three. They offered an excellent product, and outstanding service plans. They properly sized our units, evaluated the infrastructure, and recommended only what we needed. Although their price and service offering were excellent, we went with the other firm only because they offered the same product with a better financing deal. Product and pricing were about the same. But ultimately it came down to financing.

Review 134 (2023-12-30 - Rating: 5)
As always, Medley personnel were great in every way! Took the time to explain everything, not in a way to sell future services, but in an attempt to be sure we understood what was going on with our system, as well as what further services they might be able to help us with, if/when necessary.

Review 135 (2022-07-12 - Rating: 5)
Texas Medley and his team responded quickly when our A/C went out. They arrived promptly, identified the problem, and returned the next morning with the replacement part. They were quickly able to troubleshoot the problem, and soon our home began to cool. The guys were super friendly and courteous, and even gave our youngest son a chance to help with the job. We appreciated the follow up call the next day to ensure everything was running smoothly. We highly recommend Medley Heating & Air Conditioning!

Review 136 (2022-03-28 - Rating: 5)
I had Medley install my new system about 2 years ago. Crew was great. And now of course I use them for the seasonal maintenance. Cody came on over to do the tune ups. He was very professional. Thorough. And just really easy to deal with. Would absolutely let him come back again for the maintenance calls.

Review 137 (2024-07-17 - Rating: 5)
I can always count on Texas and his team at Medley AC to be quick, on-time and get my units serviced when I need it.

Review 138 (2023-08-23 - Rating: 5)
We had excellent quick service from Medley Heating and Air!! I would highly recommend them!!! When our air conditioner went out on a 100+ degree day with company staying in the house. It was so nice to have them say We will help today! And they did so very affordable and very through!!! Would HIGH:Y recommend them!!

Review 139 (2022-07-26 - Rating: 5)
Our realtor recommended Medley when we bought our house in the Spring. We had them out to check on a few things from inspection and for bi-annual check ins, and again today due to concerns from AC not cooling like it should in this heat. They are incredible every time. We’ve had Cody and Shaun every time and they are friendly, thorough, helpful and professional. I like how easy it is to simply give them a call and how they handle it from there. We signed up for their friends & family plan and trust we’re in great hands with their help. Furthermore, I bet they are quite busy right now given this heat and they had someone out here in 1 business day to check on things today. Quick, simple and best in class customer service. Highly recommend using Medley for all things related to your HVAC!

Review 140 (2023-12-28 - Rating: 5)
The issue on my furnace was fixed quickly after the troubleshooting. Communication from scheduling, technician and cost was very thorough with this company. Their technician Colton has explained every step of the process and provided corrections to the issue. Highly recommended.

Review 141 (2023-08-29 - Rating: 5)
Medley came and did a great job on our new HVAC. Very knowledgable sales/engineer man did a thourough job in sizing up our needed system. He even fixed our other system that services our other side of the house. The experienced pro installers came promply once we committed, and did a quality install. Id recommend Medley, they have a great team.

Review 142 (2021-07-12 - Rating: 5)
After being ripped off by another company, it was such a pleasure working with Medley. They really made the whole process stress free. We had our new air conditioner installed on a Tuesday, and on that following Friday night it wasnt working. I called Medley at 9 pm on that Friday night and someone answered the phone. I was assuming that I would just leave a voicemail. I was so impressed with the fact that Texas, the owner, answered. He said he would make us a priority and he was at our house on Saturday morning at 8 am, as promised. Texas told us that the compressor was a lemon and that he would make sure that we get a brand new one. We got that brand new compressor installed that same day. Talk about great customer service!!! Then we had another problem with the air conditioning a couple of weeks later. It just stopped coming on. I called Medley again and Texas came out and figured out what the problem was in a short amount of time. I never knew that air conditioning units have a safety switch. One of our pipes was clogged and the safety switch automatically turned off the air conditioner so we wouldnt have any flooding in the house. Texas gave me the name of a very good plumber that he uses, and the next day he came out and fixed the problem. The plumber, Tyler, made us a priority too. I would highly recommend Medley. They wont try to scare you into buying something you cant afford. Their prices are reasonable. We are extremely happy customers!!

Review 143 (2023-10-09 - Rating: 5)
I was very happy with how quickly Medley Heating & Air Conditioning came out to my business in Allen and gave me an excellent proposal of the regular maintenance that they will perform at my property. I plan to use them and would highly recommend them to others!Bob

Review 144 (2022-12-01 - Rating: 5)
We had a great experience with Medley Heating & Air Conditioning. They did a complete install of a new HVAC and ductwork in our house. They provided a competitive price, and the work is well done. When there was anything we brought up to be addressed, they handled it without question, and went above and beyond to make the install the best it could be. Ive already recommended them to others, and I highly recommend them to you as well!

Review 145 (2023-08-17 - Rating: 5)
This company is the best HVAC company I have ever hired (I am 59 years old). The technicians treat your system like it was their own. They take their time diagnosing the problem and make sure they get the repairs right. Most trustworthy contractor I have worked with.

Review 146 (2023-09-07 - Rating: 5)
They say you can only truly judge a business when something goes wrong. I can say that Medley HVAC proved that true in the best possible way. Recently, we made the decision to replace both of our AC systems. We chose Medley because of the outstanding reviews by other customers. As it turned out, following the installation, I had some concerns that needed to be addressed. I contacted Medley and my call was put through to the General Manager, Sean Bice. He came out that afternoon and immediately set to work on my concerns. Everything was quickly and completely resolved under the direct supervision of Sean Bice as if he had nothing more important to do. I couldn’t be more pleased and would recommend Medley 100%.

Review 147 (2023-03-21 - Rating: 5)
We’ve been using Medley Heating & Air Conditioning for about 5 years. We found owner Mr. Medley honest and trustworthy. Cody was our spring tune up technician, he’s very detailed oriented, knowledgeable and patient. Absolutely will recommend and use their service again.

Review 148 (2023-08-12 - Rating: 5)
This is by far the best service experience. Mason came the day after our first call to save us from the heat without AC. He quickly identified the problem and explained it to us then replaced only the parts needed. We are so impressed and signed up for their family plan and will be using them going forward for all HVAC. Thank you Medley👍

Review 149 (2024-03-20 - Rating: 5)
I had Medley install a new A/C and furnace. Very professional people, very knowledgeable, fair pricing, good value, excellent quality of work. They put down drop coths before working and left it broom clean. I cant recommend them highly enough!

Review 150 (2023-10-03 - Rating: 5)
Update 10/20/23: just when you think they can’t possibly top themselves, Medley sends Mason out to look at my system after a drain backup with water damage upon returning from vacation (and we don’t think it was the AC at all). Mason is a rock star. He explained everything to me and went above and beyond. I can’t say enough about this company. Five stars remain two years later!I had Medley replace a whole system for my home and I could not be more pleased. The follow up and service is first class. Texas is responsive (came out on a Saturday morning quickly), found a problem and fixed it promptly. He cleaned up afterward and also vacuumed my mess (created before he arrived!) before leaving! Highly recommend!At our seasonal check in Taylor and Jess were amazing. Communicative and professional - called when they said theyd call, showed up on time, were polite and even loved on my dog. Just the best. So lucky to have found them!

Review 151 (2024-06-25 - Rating: 5)
Medley always does their best. They treat you like family snd make sure you are well taken care of- every time!

Review 152 (2023-07-31 - Rating: 5)
Cody was our first experience with Medley Heating and Air. He was very kind and thorough and explained everything to us. He answered all of our questions. Loved that he was on time and always wore shoe coverings which was a plus for me. We are thrilled that we have a company that we can trust and the price is fair.

Review 153 (2023-06-21 - Rating: 5)
Medley Heating & Air Conditioning employees were friendly and professional during install of our new AC system. Their AC quote explained what was included with no hidden or surprise fees. The old system died recently and it was time to replace the old AC system. Happy we went with Medley Heating & Air Conditioning. They made a good positive impression.

Review 154 (2023-07-24 - Rating: 5)
Quick and professional service. No long waiting. Everything works like it supposed to!Steven, Cody and one more guy (Sorry forgot his name) performed quality job on my AC unit. I can chill now.Did I mention the lady in the office receiving calls and making appointments. Very nice and professional!!! Thank you all !

Review 155 (2024-05-06 - Rating: 5)
I LOVE this company. We have used them since we moved in 7 years ago. I have ZERO complaints and a million compliments! Medley has my business for life or if I ever move out of their area. Don’t hesitate to call! You will receive amazing service at a very reasonable price!

Review 156 (2020-02-20 - Rating: 5)
Texas, Taylor and the entire Medley team are deserving of the highest possible rating. They began our relationship by answering the phone with friendliness, professionalism and respect. They were prompt in their response to my questions and our families needs. Within hours of calling - while not expecting to be seen for another 48hrs minimum - Texas arrived and the impeccable service continued. Texas arrived when it was pouring down rain on a abnormally cold night. He worked quickly to get the heat blowing again, while diagnosing our heat kit had failed. He handled all the warranty paper work and replaced the heat kit as soon as it possible.Our family is completely satisfied and very thankful to have the skilled team of Medley working with our family, on our home. We highly recommended Medley and look forward to doing business with them (if necessary) in the future. Consider us loyal, customers for life!

Review 157 (2024-12-30 - Rating: 5)
Did a great job. Very thorough and eager to help.

Review 158 (2024-05-24 - Rating: 5)
Used Medley when replacing my older unit based on really good reviews. I am very pleased with this company and the products used. From initial contact to the technician reporting everyone is very professional and caring.

Review 159 (2023-06-07 - Rating: 5)
Y’all! If you need fast, reliable and outstanding service, Medley Air is the place to call. These guys are super professional, very personable and extremely informative! We had our whole HVAC system replaced and are very happy we chose Medley to do it!

Review 160 (2023-09-06 - Rating: 4)
The lady who I dealt with on the telephone was very pleasant. Appointment could only be scheduled for the full day, but they would call before heading this way. I got a call and the system notified me. The young man that assisted me, Jerramy, was super nice and friendly. Also seemed knowledgeable. Added freon to my mini-split which was clearly the issue, but could not verify the location of the leak which appeared to possibly be fins and they dont repair that. I understand, they are very thin aluminum, typically a glue or sealing substance is used, but only successful half the time. He recommended replacing the outdoor compressor. I purchased the unit on Amazon and installed with my nephew, who is an AC Tech. Worked fabulous for 4-6 weeks then started freezing up. I purchased 7/2022 and it was June 2023 before we got a chance to install. I plan to call Senville, their warranty says no warranty unless install by a licensed professional, so Im not they will help.Medley Air and Jerremy were very professional, disappointing that it could not be a true fix, rather temporary. Bill at $400.00 was a little high for 2lbs of freon installed, but he also washed down the unit. Would consider using again for my 4 ton unit on the other side of the house if needed.

Review 161 (2024-06-04 - Rating: 5)
I had a great experience with Seth. He did my seasonal check-up and was extremely thorough, courteous, and pleasant to chat with.

Review 162 (2023-06-17 - Rating: 5)
Gave me a good estimate of when they would be at my home and quickly diagnosed the problem. While the unit was still under warranty the labor had just expired. They fixed the problem and waived the labor charge! I have used them for years and they remember. Nice to have loyalty count!

Review 163 (2023-10-16 - Rating: 5)
Medley has always been our go-to for heat and air service. We needed a complete new HVAC system and Taylor did a great job of explaining the install options. Crew showed up on time, performed the services and gave a thorough explanation of the new system. I like the fact they are a local, independent company, gives honest assessment and options are always discussed. We have used them for years and they have always treated us right and have been reasonably priced for their service. Well done. (again)

Review 164 (2023-07-24 - Rating: 5)
We had an amazing experience with Medley! We needed some work done quickly and they were able to come out and get everything done for us quickly and professionally at a great price! Highly recommend!!

Review 165 (2024-03-18 - Rating: 5)
First time homebuyer, had another company come out to look at our unit and they said we needed a new system. My mother-in-law told me to give Medley a call and they were at our house the next business day!Pleased to find out our system was in good shape as our inspector had previously told us! Of course there is maintenance to be done and we will be going with Medley from here on out! Very quick, friendly, and upfront!Update - Unit was having issues again and had Medley back out. Able to service us next day and get our system up and running again. We are nearing the need for a new system (16 years old) and will have Medley replacing.

Review 166 (2024-09-11 - Rating: 5)
Medley HVAC / plumbing is the Best family owned trade company around I would give 10 stars if it was a option

Review 167 (2023-07-05 - Rating: 5)
Our ac went out last night and after being told by our usual repair service that they didnt know if or when they could repair the system called Medley. Cory came over a half hour later and fixed the ac. We will definitely use them from now on. Prompt, professional professional and cost-effective.

Review 168 (2023-06-26 - Rating: 5)
I would LOVE to be the 1,000TH FIVE-STAR REVIEW but I just cant wait!! I have a dear friend who has been suffering in the Texas heat for several years now. She has had her AC company come out to her house so many times over the years and even had radiant barrier and new insulation installed but her house would never get below 82-85 degrees in the summer depending on the outside heat. She FINALLY gave in and called my guy that I have told her about so many times. Texas HIMSELF came out to her house...on a Sunday...after 6pm...and took great care of her. Her house is already so much cooler!!! Texas is definitely MY GUY and I will continue to recommend his five-star service from him and his excellent team! What means the most to me? Hes so honest and he doesnt upsell just to make money. He doesnt take advantage of you. Thank you, Texas, for taking care of my friend...and for ALWAYS taking care of me all these years!!!

Review 169 (2022-05-21 - Rating: 5)
Definitely recommend Medley for your heating and AC needs. Our AC unit was not cooling the house, and unfortunately we realized this on a Friday evening. After doing some initial checks on the air filter, condenser debris, and freon leakage we had to sleep in a very hot home. We called Medley the next morning and they were available within a few hours. They did their due diligence and checked both inside and outside the house and were able to quickly realize that the condenser capacitor was out, and had a new capacitor handy to replace it immediately. They even checked for freon leakage just in case since we had mentioned it as a previous issue. Great customer service and very informative - we are thankful for Medley being able to service us with such short notice.

Review 170 (2023-07-17 - Rating: 5)
This HVAC team is one of a kind. Incredible people and an awesome business. I seriously cant recommend them enough! You would be crazy to use anyone else. They came out, on time, on a Sunday and were Incredible. We also bought a new system from them. No hard sell, just exactly what we meeded and the install was quick and easy.

Review 171 (2023-05-01 - Rating: 5)
Medley came out to do a routine Spring Check up on my AC. The tech performed a detailed and thorough inspection of all inside and outside components, and provided a complete report including photos for my review. Overall, the company was very professional, from the communications regarding my appointment to the finalization of the inspection.

Review 172 (2022-09-10 - Rating: 5)
I recently signed up with Medley for their yearly HVAC maintenance plan after reading excellent google reviews about them. Tim helped me with scheduling the appointment and he patiently explained everything about their family plan. Cody was our technician and he did an excellent job explaining everything in detail about what he was doing and spent more than 3 hours working on our 3 units. He fixed a leaking drain pipe and flushed it as part of the maintenance service when he noticed water in the drain pan. He also sent me several pictures about the units after the work was completed. I am glad I signed up for their maintenance plan with relief of knowing who to call for all our HVAC issues.

Review 173 (2020-03-17 - Rating: 5)
After reading horror stories other consumers have experienced with various HVAC companies, I spent considerable time researching before finally deciding on giving Medley a call.I was able to schedule an appointment immediately for the next day and received emails and texts to confirm and remind me of said appointment.My mom and I met Taylor the next day and he was so nice. He took a look at everything and explained what we would need done. He gave us an estimate for services and answered all our questions patiently. He never tried to push us to buy their services and merely told us if we wanted to go through with it to let them know.My mom was very comfortable with Taylor and decided shed give them her business. He was able to schedule soon after and on the day, the whole group arrived and we met Taylors dad, Texas, and Frederick.They spent hours on the job and made sure absolutely everything was perfect. They were very respectful of our property and treated us kindly. Suffice to say, we are very happy with our new unit. It works beautifully and is powerful. Their warranties offered are awesome. We recommend Medley wholeheartedly and we will absolutely refer them if we get a chance.

Review 174 (2024-10-10 - Rating: 5)
I have used Medley Heating, Air Conditioning and Plumbing for over a decade and cant say enough good things about them. They do great work at a fair price. The owner, Texas, provides the best customer service and it obvious that he instills that in all of his employees. They are always punctual, polite, and do quality work. I highly recommend Medley Heating, Air Conditioning and Plumbing.

Review 175 (2024-12-02 - Rating: 5)
An outstanding company with great technicians, very friendly and professional. This company is all of the above and then some! They are a pleasure to do business with every step of the way!!! Be sure to call them for the very best service.

Review 176 (2023-04-04 - Rating: 5)
Courteous, professional and competitive price. The service took about 90 min, was thorough. The email of the invoice and photos was a great plus! Will be my services of choice going forward and when it’s time to buy a complete furnace or A/C, they will get my business. What a great experience!

Review 177 (2023-11-14 - Rating: 5)
Everyone I spoke to was friendly and polite, from the person on the phones to the technician. They have a notification system that sends a text message prior to arrival with a headshot of the technician and a description of their background - the text even included a live tracker for their location.Mason did a wonderful job breaking down what had gone wrong with the system and why, and provided recommendations for other maintenance afterwards.Called with a heating issue at 2pm, they had a tech out by 5:30pm same day, and the resolved the problem within an hour.

Review 178 (2021-04-29 - Rating: 5)
Where do I even start with Medley Heating & Air Conditioning? Our air conditioner was no longer blowing cold air, so we requested service, expecting an appointment within the next week or so. Not only did Texas come to our house the very next day, but he arrived EARLY. He was thorough and meticulous but also efficient. He also took the time to explain the system to us and give us maintenance recommendations (which we appreciated as first time homeowners). We had cold air circulating in our house again before our appointment was even officially scheduled to begin. Prices are incredibly fair - he only charged us for what we needed and didnt try to push any unnecessary services on us. Medley exceeded our expectations in every way. Responsive, professional, personable, honest!

Review 179 (2023-07-20 - Rating: 5)
Id recommend this HVAC company to anyone. They are very thorough with their assessment, they do not try to upsell, and most importantly they do honest, reliable and quality work.Medley installed a brand new Trane unit at my parents home, and they have complete peace of mind knowing the quality of work Medley provides should keep their home running cool for years to come.Special Kudos to Cody. My dad has trust issues with HVAC technicians, but he immediately told me that Cody was very knowledgeable and took the time to explain the pros and cons of all the options available to us.Thanks!

Review 180 (2021-03-28 - Rating: 5)
I am so glad that two of my friends both recommended Medley. They were very accommodating with my schedule and efficient and helpful when they arrived.This company definitely values honesty with their customers and they don’t want to make you overpay or feel overwhelmed like some of the bigger companies.Taylor and Jeremiah specifically fixed the issue with our AC unit and were informative about the problem and solution.I’m glad I’ve got them coming twice a year now and only wish I had started service with Medley sooner!

Review 181 (2021-08-09 - Rating: 5)
Great service. Was very quick and responsive. We had our A/C go out and last night and I called them first thing in the morning and they showed up in an hour. Taylor Martinez was great and fixed the unit within a few minutes. Great guy and fun to talk to and he was really knowledgeable. We will definitely be using them again.

Review 182 (2022-12-05 - Rating: 5)
These guys were responsive and 100% professional. We were without heat and they fixed it when our home warranty was taking forever. My only complaint is they are extremely pricey. We were thankful for their willingness to get in our home same day as we called to get is heat for Thanksgiving. Friendly service techs and office staff. Considerate of our situation.

Review 183 (2019-11-24 - Rating: 5)
We have used Texas Medley with Medley AC for over 5 years now. He has installed units in our home, and has also done commercial work for my husbands company. This entire crew is courteous, reliable, and they know what theyre doing. We trust them to get the job done, and they do it well! We highly recommend Texas and his crew!!

Review 184 (2022-06-19 - Rating: 5)
I’ve used Medley for several years now, and they have always come through with fast, professional and courteous service.I’ve also hired them to work on my 91 year old mother’s house, and she was equally impressed (and if a depression era person is impressed with service, it’s solid 🙂) She had been dealing through a home warranty with a finicky unit since she bought the house. One weekend night it gave up again and I had Medley come out, I just wanted it replaced. They came out and got it cooling so she wasn’t in the heat (she is 91), and ordered and installed a new one.I understand it’s hard to work miracles on overworked Texas A/C units, but these guys really are amazing. I would never think of calling someone else.

Review 185 (2020-10-23 - Rating: 5)
Long story short: Go with Medley. You will never find a more professional, honest, knowledgeable, and caring group of people. It just so happens this group of people is in your life and in your home in order to fix your AC.During the August week when the Texas summer began delivering 100 degree temperatures, our AC stopped working. In addition to the heat, this summer we were living in quarantined times: we were working from home and our kids began school at home through virtual classrooms. So our house began feeling like an inescapable oven. My first call to Medley Heating & Air Conditioning was late on a Sunday afternoon. The owner, Texas, answered the phone and came to the house that very day to get an idea of what was going on. He not only told me what was wrong with our AC system, Texas took the time to show me what the issues were. During this initial consult, Texas was able to give me a few options for the work that was ahead. He was very honest about what I could expect going forward. He also encouraged me to contact other providers. I didn’t but I mention this to show that Medley never pressured a decision. Medley not only responded quickly during the period leading up to the work, giving the estimate and getting a detailed picture of what was wrong with our AC, Medley’s response was amazingly fast in getting the parts and work done, as well.In fact, the members of Medley were very much like family members or friends as they estimated and completed the work on our AC. They showed concern for our budget. They were conscientious of our house and treated us with the utmost of respect as we had to continue with work and school as they were working inside and outside the house.Medley ended up installing several pieces of new equipment in order to get our house cool again. Every item was explained to me and options were given. During the job, a few unexpected things happened: the drywall in the utility closet and some of the old fittings for the A/C were no longer usable. The Medley workers went so far above and beyond: they repaired the drywall, which was damaged before they started work, and improved the connections for our system without any additional charges.It was clear that the Medley team genuinely cares for their customers and cares about doing the absolute best job possible. It was work that has resulted in a more comfortable home and lower electric bills. It is work that anyone who works with their hands would be very proud of. Medley Heating and Air are simply amazing. Thank you so much, Texas and all of your team!

Review 186 (2023-08-29 - Rating: 5)
Medley Air came out the next day and fixed the issue with our unit.. Brett was a true professional through and through and explained the entire process and issue with its resolution..No sales pitch or upcharging.. Great service and HIGHLY RECOMMENDED for anyone with AC/Heater issues!A+++!!

Review 187 (2022-12-15 - Rating: 5)
Just had Chris with Medley Heating & Air Conditioning come to do our first maintenance since they installed our new unit. Home run once again!! The unit has worked like a dream since the install. Chris addressed a couple questions I had, got up in the attic to check the new ducts they put in and changed out the filter. We are ever so grateful for having found Medley and will keep them as our “go to” company for any of our HVAC needs.Thank you Medley and thank you Chris!!

Review 188 (2024-12-24 - Rating: 5)
I’ve had 3 positive experiences w Medley. Trustworthy and kind. Definitely recommend.

Review 189 (2023-08-29 - Rating: 5)
Very pleasant experience! Tex told us the cost of the repair before he started the job and offered us options if we were unable to do the complete repair. We have 2 units and both coils needed to be replaced. The upstairs unit was shot and needed to be replaced and the downstairs unit had no coolant. We chose to do all the repairs...we received a reasonable estimate and they worked to get it done as quickly as possible. Later on the capacitor went out in the old unit and we called Tex to set up a time for him to come over the next day. He asked us how hot was it downstairs and he told us he was on his way. He came over and made the repair within an hour. Excellent, excellent customer service! I recommend Medley to anyone needing ac repairs and/or replacement. We chose him because 2 other neighbors had written great reviews about their experience with him. Glad we chose him and he works with integrity and he cares about his customers. His crew was very friendly, professional and just put us at ease.

Review 190 (2023-10-14 - Rating: 5)
Medley Heating and Air just installed a new hvac system in my home and from start to finish the process was seamless. Every person I dealt with at the company made me know I was a valued customer. Medley is a company you can count on.

Review 191 (2024-07-26 - Rating: 5)
Medley had always sevrviced me promptly. Their tecnicians and polite and efficient.

Review 192 (2023-11-01 - Rating: 5)
We purchased a new home A/C & Heating unit from Medley. The crew that completed the install were really nice and they cleaned as the went along. We appreciated all they did.

Review 193 (2021-10-04 - Rating: 5)
Medley came out last week and did a complete replacement of three A/C systems, both outside the house and in the attic. The installation went very smoothly, guys were in and out quickly and very respectful of our home, making sure to clean up thoroughly after the job and being very efficient with their time in the house. Highly recommend these guys. All very professional and helpful and just all around friendly and nice folks as well.

Review 194 (2024-09-16 - Rating: 5)
Wonderful experience!! I feel confident in trusting Medley HeatingAir Conditioning and Plumbing.

Review 195 (2022-12-20 - Rating: 5)
I had selected Medley because my 20 year past business contractor said he would not be able to take care of my duct replacement and heater due to s surgery . Medley was supposed to come next day when my long time contractor called and said he can do the job . I think loyalty is important so I had to cancel Medley . Medley even had same price. Im a Realtor , so loyalty is important and so I had to make the decision for my long time company . They are not better ... just loyalty made my decision

Review 196 (2022-04-28 - Rating: 5)
Our A/C stopped working on Friday evening, so a friend referred Medley. Shawn came out on Saturday and diagnosed issue. Blower motor went out, and under warranty, but could not contact manufacturer warranty until Monday morning. They shipped Monday, received Tuesday, installed Thursday morning. Cold air again 😁. They were awesome to work with and totally professional, AND reasonable too. Highly recommend Medley A/C and Heating! Keep up the honest great work and excellent customer service before, during, AND after the repair.