Addison Smith Mechanical Contractor, Inc.

Located in Carrollton, Georgia

Address: 101 Parkwood Cir, Carrollton, GA 30117, United States

Phone: +1 770-746-7417

Rating: 4.8

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Comments

Review 1 (2024-10-22 - Rating: 5)
Addison Smith has always provided quick professional service. Most recently I needed a plumbing issue dealt with very quickly and Addison Smith was able to send out Zach immediately to assess the situation. The following morning, Zach completed the work! All of the Addison Smith service people are friendly and very professional.

Review 2 (2024-09-18 - Rating: 5)
I consider Jacob to be the best technician at Addison Smith. His dedication to the customer is beyond compare. Ive used Addison over 10 years and cant think of another tech thats done the job he has. His knowledge, work ethic, and friendliness are outstanding. I was a service tech for over 30 years and know what Im talking about.

Review 3 (2024-11-01 - Rating: 5)
Zac provided knowledgeable and professional repairs of our toilet issues. Friendly and very conscientious. Totally satisfied. We will definitely contact Addison Smith for any future plumbing needs!

Review 4 (2024-11-20 - Rating: 5)
My heat went out and Jason got the parts & came out today and repaired my heat system. Very professional courteous and knowledgeable. Thank you Jason & Addison Smith. You guys are wonderful

Review 5 (2024-08-14 - Rating: 5)
When I called Addison Smith yesterday to check on a deceased client’s home I have listed for sale, I spoke with Joyce Thornburg. Joyce went beyond the normal scope of providing the information I needed and was so courteous and friendly. Addison Smith is fortunate to have this lady representing the company. The person who answers the phone is the first impression of a company’s service .Joyce sure provided a good first impression of Addison Smith and the service the company provided.

Review 6 (2024-08-05 - Rating: 5)
I was desperately in need of a water heater install. Had no hot water because my tank was leaking and I had drained the tank. After calling around to 3-4 plumbing contractors, I was getting wait times anywhere from 3 to 10 days. I called Addison Smith and their plumber called me back within a minute or two. He gave me an estimate and my new water heater was installed the same afternoon. Cant beat that for turnaround time.

Review 7 (2024-07-02 - Rating: 5)
I spent two days trying to get a call back to replace my hot water heater, and Addison Smith booked me immediately, and they sent an excellent technician named Cody. Cody was polite, efficient and careful , and I highly recommend his work! Elmira Barrow

Review 8 (2024-05-14 - Rating: 5)
I phoned Addison Smith with a list of plumbing problems. They responded and sent the best technician in the world to complete our service call. Cody showed up diagnosed the problems and presented us our options and prices. He was very knowledgeable and courteous and went about his duties in a friendly and professional manner. I highly recommend Addison Smith company, and if you want to be sure it’s done right, ask for Cody.

Review 9 (2024-03-09 - Rating: 5)
I have used Addison Smith several times over the years for both AC service and plumbing on several properties. Most recently they replaced a water heater same day (on a Monday) as promised that morning. I have always found them to be honest, on time with appointments and good communication from technicians before, during and after completion of the job. I would highly recommend them for both AC and plumbing jobs.Thanks again!Larry H

Review 10 (2023-06-15 - Rating: 5)
Everything with our experience with Addison Smith was easy. Everything from calling the office to scheduling a time for a quote to installation. The office ladies were so helpful and sweet, Lee who came to do our quote and our installation listened to all of our issues, made suggestions and found salutations. They came and cleaned our vents the day before installing the new system. And even installation day was great. They showed up on time, friendly, and got to work. They made sure we knew all about our new system and that it was running properly. Overall we are very happy and glad that out of all the companies we received quotes from Addison Smith was the right choice. You can’t go wrong with these guys!

Review 11 (2024-05-17 - Rating: 5)
Jacob was extremely professional, he really worked with us to make sure we had the best experience. Replacing AC units is very frustrating and expensive, Jacob worked with us to make sure we were comfortable with all that was needed. He is a very dedicated person, with his knowledge and willingness to communicate and compromise so both parties are satisfied.

Review 12 (2024-11-07 - Rating: 5)
Zac did a dam good job we appreciate the work he did sorry he got so muddy,thanks alot u guys if their was a 10 star rating I would give it!!!!!!!!!

Review 13 (2023-05-01 - Rating: 5)
Highly recommend giving Addison Smith a call for all of your HVAC needs, including thermostat issues!Jody was the technician dispatched to our house; he took the time and consideration to explain what he was doing at each step in the process just in case I had questions. When he discovered that the issue was more complex than previously thought he carefully explained the options available to me and the cost associated with each one.Love the service, and I will always call Addison Smith with any future needs!

Review 14 (2024-03-08 - Rating: 5)
Ive had an amazing experience with Addison Smith. Ive used them for plumbing and I had them quote their HVAC service. Jacob was amazing and took extra time to answer all of my questions. I would highly recommend them!

Review 15 (2023-01-26 - Rating: 5)
We have used Addison Smith for years but when it was the coldest day of the year and the heat was not working for us they really went above and beyond. It was a Sunday and the man on call as you can imagine was swamped with calls and best estimate for service was 6 pm. About 2 hours after our call I received a call from Jody Wade saying he was going to help out and be at our house in 30 minutes. He was on time and after I explained the issue he knew exactly what was wrong and had our heat back on in no time. He also instructed me what to do if it happened again. Great company, great technicians. Feel comfortable with Addison Smith that they will get the job done right.

Review 16 (2022-11-03 - Rating: 5)
Ive had Addison Smith maintenance agreements on both my home and rental property for years. I know they will handle any problems that come up and they always explain what they are doing and why. They replaced the heat and air units in my rental property and I was able to get zero percent financing through them which helped spread out the cost over time. I trust them to keep my systems in great shape. Service Tech Jody Wade is one of the nicest and most knowledgeable guys in the business.

Review 17 (2023-05-17 - Rating: 5)
Addison Smith’s technicians are always knowledgeable and professional. They show up on time, clearly explain what they’re doing and why every step of the way, and treat your home with care. Jody Wade came out to our house last week to perform system maintenance, and I was impressed by how competent and polite he is. He even took the time to sweep up a bit of insulation that spilled on the floor after he worked in the attic. Highly recommend this company.

Review 18 (2023-01-12 - Rating: 5)
Addison Smith installed a new HVAC system for us in August 2021. We have experienced nothing but the best from them. Employees (technicians) are prompt, knowledgeable, courteous, and always professional. We had a new Carrier unit installed, and it has been a workhorse for the past year with no issues. It just had its first yearly service check, and all is well. The service techs, lead by Jody, checked the unit out very thoroughly. As expected, no issues were found. Addison Smith is a company with integrity and great employees.

Review 19 (2023-01-14 - Rating: 5)
Addison Smith always responds immediately and work to get someone out the same day. Jody and Justin are wonderful technicians to work with! Any time my unit has issues, they stay until the issue is resolved! Their prices are also reasonable.From the sweet lady who answers the phone to the technicians, they exhibit professionalism and kindness!2023 update: I think Ive met every technician and supervisor at Addison-Smith! They tried everything they could to save my unit (even came out on Christmas Day), but it had to be replaced. They arrived early and stayed late to make sure everything was installed correctly and I had heat.Kind, professional, honest, and dedicated are all words that describe your team. As we say in the south, yall were raised right! I wish I could give you 1,000 stars!

Review 20 (2024-07-02 - Rating: 5)
Cody was the serviceman that came and gave me a quote on all my my Plumbing repairs I need. He was very professional, caring and very thorough.

Review 21 (2022-11-10 - Rating: 5)
Weve used Addison Smith for a lot of years. Everyone there is always responsive, knowledgeable and reliable. I highly recommend A/S for any and all HVAC needs. Their service technicians are outstanding. And a big thank you to Jody Wade, a great guy with extensive HVAC experience. He figured out a complicated issue in our new home with exceptional results. To everyone at Addison Smith, thanks for the terrific service you provide.

Review 22 (2023-06-22 - Rating: 5)
Listen Lee Patterson and Jody Wade are the best.Purchased a Honeywell whole house dehumidifier last year, have had a few problems with product, But these guys have always came out in a timely manner, and fixed and replaced the dehumidifier today . Always on time, very courteous, friendly, easy to communicate with, always go the extra mile to please you. Highly recommend Addison Smith and their people when you have HVAC or water heater problems. Good , honest, great to work with people. Thanks so much Jody Wade and Lee Patterson !!! Tony Lane

Review 23 (2024-01-10 - Rating: 5)
On December 5th, Brylen Watrous, a Plumber from Addison Smith came to our residence. We had a water leak off the bonus room closet where are furnace was located. It was running off the wall. We have 4 levels to our house, 3 sets of 7 steps. Brylen found the problem quickly. The problem was in the level above the furnace in a big closet. The pipe was broke. Brylen & Addison Smith are amazing they got us connected with Warrior Restorations that very day. We have sheetrock, carpet damage & mold. If we had contacted some individual we would not have got this help with our repairs. We appreciate them.Garry & Gail ShadrixVilla Rica, Ga

Review 24 (2022-10-27 - Rating: 5)
Addison Smith recently did a total overhaul on my heating and air system, replacing the AC unit, furnace, and even all the duct work. I was extremely impressed with their work and even happier with all the money I’m saving by having a more efficient system. It was a major job, and they completed it in only two and a half days! Not only where they fast, but their technicians where extremely friendly and their customer service was amazing. Also Jody recently came out and performed the fall maintenance and did a fantastic job!! I would recommend them to anyone!! Thank you Addison Smith!

Review 25 (2022-12-02 - Rating: 5)
Both times Ive used Addison Smith Ive been blown away by how quickly and professionally they came out and took care of the problem. When my AC quit working in the summer Shannon came out the same day and de-iced the system and took good care of it all while chatting amicably with me and loving on my dog. And just yesterday when my water heater sprung a leak Cody came in, took a look at it and was back in no time with a brand new unit and got the whole thing installed super quickly! Cody was cool and explained everything to me helpfully as Im a new homeowner and this was my first real big repair. Honestly 10/10 will definitely be calling these guys out if I need help again. Special thanks to Cody for saving my house from being flooded and being rad to talk to.

Review 26 (2023-08-27 - Rating: 5)
Addison was on time and quick to identify and resolve the issue. Jordy was extremely professional and pleasant. They understand the importance of customer service and have gained my loyalty. Highly recommended.

Review 27 (2022-11-23 - Rating: 5)
My previous thermostat quit reading correctly so I needed to have my new one installed. Ive used Addison Smith for other repairs and have been very pleased so I called them. Jody came out and was very professional and efficient! I am very happy with my service, would highly recommend!

Review 28 (2022-10-28 - Rating: 5)
We had to replace our HVAC system replaced 2 1/2 years ago. Addison Smith is the best company to use! They are always on time, all the technicians are professional and so kind! Jody Wade, service technician, did our fall/winter maintenance and when we asked for a recommendation on spray foam installation, he took the time to make multiple phone calls to get us a recommendation. We are so thankful to have found a company that cares about their customers and will go the extra mile to help!

Review 29 (2022-10-24 - Rating: 5)
We’re longtime customers and have never had any issues with Addison-Smith’s service. They treat their customers well and provide timely work that is very professional. We would not hesitate to recommend them to anyone in our area. Our service professional (Jodie) did a great job with our Fall maintenance. Check them out!

Review 30 (2023-03-22 - Rating: 5)
My technician Jody was professional polite and thorough. Ive been using Addison Smith for over a decade and would recommend them to anybody who wants a professional and stands behind their products and service. Jody replaced a connector that was burned out today so we wouldnt have a breakdown in the heat of the summer.

Review 31 (2022-12-23 - Rating: 5)
I called on December 20, 2022 to get my water heater replaced at 11 AM. The job was complete by 2:30 PM the same day. The service techs name was Cody and he was excellent. He answered all my questions and was very informative on what he was doing. He took his workmanship very serious and it shows. Two days later I had a pipe bust. It was not related to the water heater install, but was above the ceiling in the area. Cody was the on-call tech and came out and had it fixed in about an hour on the day before Christmas Eve. Once again, he was very informative on what he was doing and took a lot of pride in his work. Going forward I will make one phone call and that will be to Addison for all my plumbing needs as well as future HVAC upgrades. I would also like to thank the service manager Will. He helped guide me through this process and point me in the right direction.

Review 32 (2023-01-24 - Rating: 5)
We bought our system several years ago. Every employee experience from the office staff to the technicians who service our equipment have been knowledgeable, responsive and polite. Jody Wade was my tech today and stayed until the unit was checked thoroughly. In discussing our issue he recommended a device that will assist in this issue from occurring again. He also asked about my mother since they service her system when they come. These days its good to know your service techs and the company - its the down home touch that keeps me coming back.

Review 33 (2024-05-29 - Rating: 5)
Their response time to service calls is top-notch. We Highly Recommend Addison Smith Plumbing and HVAC Services.

Review 34 (2024-03-21 - Rating: 5)
Great for investors that want to make sure their rentals are maintained properly. There A/C maintenance checks are affordable and helpful and their plumbing service makes sure that your investments are protected. I use them for all my properties.

Review 35 (2021-05-20 - Rating: 5)
My mother in law’s hot water heater completely quit working. There was no water flowing through it at all. She is 90, suffering with dementia, and this was an emergency to us in order to properly care for her. I called Addison Smith who quoted me a very fair price to replace the hot water heater. This was around noon and they had a technician at her house later that evening. Cody was very courteous, professional and did and excellent job! We appreciated his willingness to work late, being diligent and taking care of our needs. We highly recommend calling the friendly staff at Addison Smith and giving them the opportunity for your heating, cooling and plumbing needs too.

Review 36 (2023-07-21 - Rating: 5)
We have always used Addison Smith for all of our heating and cooling issues. And maintenance. They are always on time, honest with their assessments and very professional. We highly recommend them!

Review 37 (2023-06-19 - Rating: 5)
Our hot water heater was leaking and there was water everywhere!! What a mess!! My husband called Addison Smith and they sent Mr. Brylen Watrous, Plumbing Technician out the very next day. We ended up having to get a new hot water heater installed. Brylen was great at explaining our opinions, he was very knowledgeable about each hot water heater and upfront about the cost too. We are very happy that we now have running hot water now!! Thank you for a job well done!! If you are in need please just call them.

Review 38 (2023-10-11 - Rating: 5)
Brent Neal and his crew replaced duct work and put down vapor barrier under my 120 year old Farmhouse in Temple. Re ran a new wire for the thermostat and cleaned the 2 year old burners on the 3 ton unit. This home now has perfect clean air flow. The damage was done by ground hogs and ground squirrels!! If you want execellence and true customer service call Addison Smith for your needs needs and their seasonalMaintance plan! After 9 years this feels like a modern home!! Thank you for your professional work! Randall Redding.

Review 39 (2022-06-13 - Rating: 5)
I have been with Addison Smith for many years.My main reason for using this company is because of a gentleman by the name Lee, who is now the manager of the company.He is one of the best technicians that any company would be fortunate to have. He is what one would call a go to man.There is none better in all of the world. I have been satisfied time and time again, by the personnel of this company. I recommend this company with the highest ratings (satisfied customer)

Review 40 (2024-05-09 - Rating: 5)
Respectful and fast working. Very professional. We had Jacob, he was excellent. Good pricing 10/10 would come back here again.

Review 41 (2023-08-04 - Rating: 5)
Great Company. Had to replace our system. Lee is very knowledgeable and knows his job. Didnt hesitate to answer questions and even come back to check on things. Very reasonable prices. If you need your HVAC fixed, replaced, serviced or repaired this this the place to call. Ty for getting us cool. 😆

Review 42 (2023-04-26 - Rating: 5)
Several years ago, we learned the hard way that proper maintenance of your systems is critical to ensure they work when you need them. More recently, Addison Smith has been great about maintaining and telling us when we might expect a component (capacitor) to need replacement.Most recently, Jordi Chavez checked our system and now we are confident that our system should work throughout the brutal Georgia summer. Jordi was friendly and professional, but also very knowledgeable and helpful.

Review 43 (2022-11-07 - Rating: 5)
Nate and Jody arrived at Lakewood Dr. on schedule.Performed thorough seasonal services. Made suggestions and answered our questions concerning our Infinity Gas Furnace and Variable Speed AC units (including Controls).Were glad we did business with Addison Smith and trust them.

Review 44 (2022-12-27 - Rating: 5)
Christmas Day we had a pipe burst in our attic sending water pouring through our home. I was desperately searching for a plumber to come to repair the broken area so that water could be restored to our home. I called Addison Smith and Cody saved our Christmas. He left his family to come save ours. We will be eternally grateful for his sacrifice on such a special day. Addison Smith has a new customer for certain.

Review 45 (2023-03-20 - Rating: 5)
When I initially called, I was greeted by a very friendly lady named Gloria. She was able to get someone over in a very timely manner. Mr. Jody Wade came to check my until due to the lack of heat. He was very professional and pleasant the entire time he was in my home. He checked everything throughly and made sure the repairs he made were sound before speaking to me about the job that was completed. He was very knowledgeable and patient with my many questions. This was my first time using this company, but won’t be my last!

Review 46 (2021-04-08 - Rating: 5)
The Tech that came out was very knowledgeable. He diagnosed issue and made repair same day. He told me the cost upfront before he made the repairs so that there were no surprises. The manager also came out next day to check on my unit and to make sure I was happy with the service. I will call Addison Smith for all my HVAC and Plumbing needs.

Review 47 (2023-04-06 - Rating: 5)
Totally professional service technicians. Friendly, knowledgeable, efficient, good listeners. I would recommend Addison Smith and these service technicians to anyone. I speak as a homeowner, small businessman, and Engineer of 40+ years. Service technician was Jody Wade + 1.

Review 48 (2016-07-08 - Rating: 5)
I contacted Addison Smith to repair a bad condensate pump and to do a general check of the heating and cooling system prior to selling our home. The service they offered was prompt and professional, and the price was extremely fair. The service person was extremely well informed and polite, reported regularly on his progress, and he worked quickly and accurately. I never got the sense that additional services or unnecessary repairs were being pushed. I highly recommend Addison Smith for any of your residential HVAC needs.

Review 49 (2023-04-12 - Rating: 5)
Addison Smith has been great to work with as new homeowners. Their techs are knowledgeable and communicative. We will be using them for years to come.

Review 50 (2022-06-03 - Rating: 5)
I called for after hours service and Cody Wade called me to see what I needed done and he was extremely nice . He advised me that he could come out but it was going to be a little bit so I told him I was going to call around, ended up calling him back about an hour later he told me that he would be there in about 30 mins. He got here checked the unit, fixed it , did not charge me an arm n a leg and he was very nice. If I ever need HVAC work I will call Addison Smith and request Cody.. Im sitting in cool air tonight Thank you so very much. GREAT JOB CODY !!I would definitely recommend this company.

Review 51 (2022-10-24 - Rating: 5)
Thank you very much to Justin for your great service. We choose Addison Smith for our HVAC and Plumbing needs because they are the best. They have always been so polite and make sure we are taken care of. Our technicians are always the most professional and polite. Thanks again Justin and Addison Smith.

Review 52 (2023-01-26 - Rating: 5)
I have dealt with Addison Smith on multiple occasions and find them to be the best in all things HVAC and plumbing. They are the only company that I trust. Some specific folks that I would like to shout out are Shannon, Connor, Vincent, and Cody

Review 53 (2021-07-09 - Rating: 5)
I would love to share my amazing experience with not only this company, but the tech that came out! David was amazing we called after hours, our AC was broken. David was on call. Not only was this the only company that even called back, he offered friendly advice.He said if I wanted to wait until the morning he would get to me first thing. We decided to wait. And without fail. 8am he knocked on my door! I was amazed at the level of customer service. Its rare these days to not only find a company that cares, but an employee that cares and it showed in his work how much he enjoyed his job. Thanks for getting my AC fixed. You guys rock!

Review 54 (2022-12-05 - Rating: 5)
Jody Wade, service technician, reflects the quality of work that Addison Smith is know for. Always does a fantastic job, and clearly explains what needs to be done, and what he is doing to fix the problem. Always a step above. Thank you Addison Smith!

Review 55 (2019-07-26 - Rating: 5)
We had an emergency with our AC unit that needed immediate attention. Lee and his staff at the office were very quick in handling our situation. They went above and beyond to accommodate our needs and fixed the problem in a timely manner. The technician that came to our house was named James and he provided 5 star level service! Thank you all so much! We highly recommend Addison Smith!

Review 56 (2023-01-16 - Rating: 5)
Everyone at Addison Smith is extremely professional and punctual! It is a blessing to have a business of this caliber these days! Thank you, Jody Wade for all of your awesome work with our home and air!

Review 57 (2020-07-15 - Rating: 5)
David Templeman came out EARLY yesterday 7/14 afternoon to disgnose the issue with my upstairs heat pump. It was 100° in my bonus room and almost as hot outside. He worked quickly and solved the problem and got the unit up in about 30 minutes! He gave me helpful information and I believe I saved what could have been replacing a unit with a lesser company. Thank you David and Addison Smith for quality service and for being available on the phone at 8:30 the previous night. I definitely will keep the number should I have future problems and highly recommend your company.

Review 58 (2022-10-24 - Rating: 5)
I feel fortunate to have found Addison-Smith. I just wish I had done so years earlier. It would’ve saved us tons of money. The technician today, Jody, was professional and timely. I couldn’t have asked for a better experience.

Review 59 (2017-10-02 - Rating: 5)
Great Company! I just purchased an HVAC system from Addison and I had a great experience. Lee Patterson was very informative in explaining my different options in systems and he was extremely patient with me as I mustve called him a dozen times. Lee was there during the installation too.. to make sure that I was completely satisfied. I like dealing with a local company that stands behind their products, and services.

Review 60 (2021-06-02 - Rating: 5)
We woke up to no air on a Monday and I called a couple places in town. After hearing twice that I needed to replace the entire unit, I thought I would try one more company. Addison Smith came out that afternoon and fixed the problem for only $130!! Versus paying over $6000 for a new unit. They explained the problem and showed me everything they were doing. I am so glad I gave them a call and recommend them to anyone having work done.

Review 61 (2023-09-07 - Rating: 5)
Technician showed up within an hour of our reaching out about an issue. He was kind and courteous and explained in detail what the issues and costs were. He also worked on a leaky spigot as a bonus and didn’t charge. Will definitely use again.

Review 62 (2022-09-15 - Rating: 5)
James was very professional and helpful in providing information and options. Not pushy in his presentation.Connor and Nate and the entire installation team were very professional and efficient. They performed the job as promised and insured that we were happy with the final outcome. We give them an A+.

Review 63 (2018-03-03 - Rating: 5)
Thank you to the guys at Addison Smith for installing our new heating and air unit. Lee, Brad, John, and Larry were all exceptional guys! They are all very respectful and a pleasure to do business with! Thank you again for the great work!

Review 64 (2022-10-26 - Rating: 5)
Toby service our system, he was great and very professional! Addressed an issue we were having with airflow. Nate came in and corrected the issue with exceeding our expectations with results! Very affordable and very happy with the results.

Review 65 (2023-04-18 - Rating: 5)
Jordy performed excellent service on our HVAC system, explained everything he did and was extremely professional. Thank you Addison Smith for taking good care of our HVAC needs!!

Review 66 (2024-09-24 - Rating: 5)
Great service from Jacob regarding my air conditioner. He found the problem, checked the warentee and ordered the part. He arrived the next day to install it. Very knowledgeable and helpful. I have absolutely no complaints regarding all the services I had done by Addison Smith. They are a very reliable company and I recommend them for any air conditioning or plumbing needs.

Review 67 (2022-10-04 - Rating: 5)
We got a new unit and Connor and Nate were great! Fast installation, friendly, and informative.Price was cheaper compared to Reliable heating and air! Great quality service.

Review 68 (2017-09-08 - Rating: 5)
My 13 year Ducane nightmare was on its last breath. I called Lee and lorelei at Addison Smith. They were extremely helpful and knowledgeable. When install time came they were on time and had everything running with my new Trane in one day (what a great piece of equipment). The system has worked wonderfully. Customer service has been spot on. Any questions I have had after the install have been answered and access to Addison Smith personnel is very professional. Theres no doubt Addison Smith is THE best bang for your buck. Thanks again for making this easy!

Review 69 (2023-08-12 - Rating: 5)
Great Service. A/c stopped Thursday afternoon while I was at work. Called at 8:10 Friday morning They called back saying they were on the way 15 minutes later. Had my a/c working before 9:10.Great customer service, great service technician cant beat that.

Review 70 (2018-10-23 - Rating: 5)
Called this past Sunday with a furnace not working at my mothers house. They sent out a guy within a very short time he (Chad) identified the problem, gave me an estimate for the repairs and we agreed on a convienient time this week to have the work done. (On my lunch break)Lee showed up, replaced the bad part with a new one and verified everything was working properly before we settled up and both left.Everyone I delt with from beginning call to the hand shake at the end was very polite, punctual, and professional.I can’t begin st say how happy I am with the service I received for everyone at Addison Smith... and it on a SUNDAY at that!!Defiantly will be recommending them to every one I hear is in need.

Review 71 (2019-03-11 - Rating: 5)
Addison Smith has great services. I have purchased a new trane a few years ago. The dehumifuer I have purchased. Also I have recently got my ducts cleaned I highly recommend addison smith. I also have a yearly contract to keep my unit up to date

Review 72 (2020-07-24 - Rating: 5)
I couldn’t have been more pleased with the a/c service I received today. Very professional and thorough... explained what was done and what to expect when the service is performed.The yearly service plan was beyond reasonable...and is exactly what I needed to keep my a/c in good running condition.Jody was very nice and thoughtful.. above and beyond. Thank you so much!

Review 73 (2020-02-28 - Rating: 5)
David, from Addison Smith, came out to look at our HVAC system after the heat stopped working last week. Of course it was working when he came out Friday afternoon, but stopped working again that night, and he came out late that night to find the problem while it was occurring. Turns out the blower motor was overheating. Instead of trying to sell us a new system, as Ive heard plenty of other HVAC companies do, he searched until he found the hard to find replacement part and came back out to replace it for a very reasonable price. I have no hesitation in recommending Addison Smith (particularly David) to anyone looking for an honest HVAC service company!

Review 74 (2020-12-09 - Rating: 5)
Our furnace went out unexpectedly on the coldest night of the year recently. I tried a few things until I threw in the towell. Called you guys late at night to set up a visit. They called me back the next morning as promised and they had a technician out within hours. David Templeman came out and was professional, courteous,friendly and quick. He was able to get my system running in an hour. He is a great asset to your team. He explained everything he did,and gave me some good tips. The whole process was great from start to finish. Next time I wont waste my time trying ro fix it myself, you have a customer for life. Thank you David, you made our day! No more cold nights in front of the fire!

Review 75 (2024-02-29 - Rating: 5)
The young man thats came out was very polite and was able to get to the issue quickly and fix it while he was here definitely recommend this company! Thank you for your fast response in my situation.

Review 76 (2021-06-09 - Rating: 5)
The Addison-Smith folks fixed my AC in record time and at a very reasonable cost. Theyve been my HVAC company since I moved here in 2012. Great service!

Review 77 (2021-08-14 - Rating: 5)
We woke up this morning to our AC leaking water into our downstairs room. We dont use that room so not sure how long it has been going on. I called and within an hour Shannon was out. He took care of everything quickly. Was very honest and upfront about everything.

Review 78 (2021-08-27 - Rating: 5)
Came home to no air, randomly called this place, and within 30 minutes, a tech was out diagnosing the issue. He fixed everything within an hour or so for a very reasonable price. I Highly recommend!! Great customer service and very fair.

Review 79 (2023-03-12 - Rating: 5)
They came out and found an issue we didnt know about. They came back to give us a realistic quote. They walked through every detail with us and scheduled the service quickly. I will use them for our regular maintenance needs from now on.

Review 80 (2023-02-01 - Rating: 5)
Shannon Peppers was very courteous and friendly. Did his job in a matter of moments and made sure all my questions were answered. He left me feeling that I was in good hands. Thank you for a wonderful experience.

Review 81 (2021-06-16 - Rating: 5)
A fantastic company to deal with, and a very professional staff. We are very satisfied with the installation and the new unit. I highly recommend this company for all your heating and air conditioning needs. They are fortunate to have such qualify service technicians on staff.

Review 82 (2021-01-21 - Rating: 5)
There is very little say when the service is excellent, the technicians are knowledgeable, and they go as many steps beyond the call of duty as needed. David Templeman is especially wonderful. He knows the systems inside and out and always suggests the best option. I highly recommend them for all your residential needs.

Review 83 (2024-05-14 - Rating: 5)
This company is professional, on time and just awesome. I have used them for both Heating and Air and my plumbing.

Review 84 (2023-03-27 - Rating: 5)
The team at Addison Smith and the technician Shannon were great! Worked with my schedule on the repair and charged a fair price.

Review 85 (2022-10-27 - Rating: 5)
Mr. Jody was so helpful and polite. He took care of the issue. Would highly recommend this company. Their service charge is much lower than other companies as well! Great experience.

Review 86 (2019-10-02 - Rating: 5)
We had service on our Trane which was not running. David did a great job talking with me about the issue and getting it resolved. Also, Lee and Lorilei were very professional on phone. I grew up in the HVAC business and this is a company that you can depend on.

Review 87 (2022-06-08 - Rating: 5)
I called Addison Smith for a service call and Shannon came out to look at my a/c unit and advised what was wrong. He was very professional on explaining the problem and was able to give us several option for the repair.

Review 88 (2020-05-28 - Rating: 5)
First I would like to thank the women who answered the phone when I called. Sorry I cant remember your name but you know who you are. You both were so professional and Im glad I chose your company to install my new Trane. I love it. I want to thank James for his knowledge and expertise on financing a a/c unit. Lastly I want to thank Gabriel and Michael for a job WELL DONE in installing my unit and giving me the upmost respect and professionalism. Thank you Allison Smith!!

Review 89 (2023-08-22 - Rating: 5)
Jody was very nice and professional. Explained what he did very thoroughly and told me to call if any issues come up.

Review 90 (2022-12-21 - Rating: 5)
Very professional, kind, respectful, and they are there to help you in anyway that they can. They are very honest, reliable, and dependable. I love talking to them the technicians are smart they know what they’re doing, and I will continue to use them and spread the word. I really love this company.

Review 91 (2022-12-27 - Rating: 5)
I highly recommend. The tech Cole arrived prior to my scheduled appointment, very professional, and walked me through the entire pipe replacement. Great job!!

Review 92 (2024-02-06 - Rating: 5)
Best installers & maintenance techs.,Friendly, quick, $-reasonable,annual contracts available,est-1954 & still going strong.,give them a call.,you wont be disappointed.,💯🤩

Review 93 (2021-05-10 - Rating: 5)
Great response time and super helpful! Needed a new HVAC system for the basement, came out and gave a quote the same day. They were able to install the new unit within days, so appreciative!!

Review 94 (2017-09-09 - Rating: 5)
Top marks to Lee and his team of professional installers for the quality & full installation of a Trane package unit. Fast & efficient service on our existing unit too! Very trustworthy!

Review 95 (2024-06-24 - Rating: 5)
Great service! Tech was polite and knowledgeable. Communication was excellent. Reasonable pricing for maintenance service.

Review 96 (2024-02-16 - Rating: 5)
Their service was prompt, complete, and professional. I am very pleased with the work they did and will use them in the future.

Review 97 (2024-01-28 - Rating: 5)
Customer service is above and beyond. Quick response, informative and honest. I have been a customer since moving to GA and the area in 2015

Review 98 (2023-06-28 - Rating: 5)
Cody and Brylin did a terrific job at a reasonable price same day fix on my plumbing.

Review 99 (2024-06-28 - Rating: 5)
We had them repair a faulty Water Pressure Regulator at our home, the tech arrived on time and performed the work in a timely manner. Would recommend and will use again in the future if the need arises.

Review 100 (2022-06-09 - Rating: 5)
The team that came out was very professional, were on time, and had a difficult and long task of completely overhauling our A/C system. They worked incredibly hard and did an excellent job!

Review 101 (2023-10-18 - Rating: 5)
Great job by Tech Mr. Wade. Super professional and efficient. An asset to Addison Smith!

Review 102 (2023-01-30 - Rating: 5)
Both Justin and Shannon were professional, knowledgeable and prompt! Thanks for your help with our heating system! See you in the spring.

Review 103 (2023-10-19 - Rating: 5)
Professional and efficient. Breylen and Cody were responsive to my issue in a very timely manner.

Review 104 (2022-10-19 - Rating: 5)
We’ve used them for gas line placements, insulation, and plumbing. They’ve been timely, professional got all done. Will sign up for HVAC maintenance.

Review 105 (2022-11-22 - Rating: 5)
Our service was great our technician name was Jody very respectful, helpful and listened to what our issue was will continue to ask for this specific one overall company is great.Thanks guys.

Review 106 (2022-11-03 - Rating: 5)
Jody was awesome. Very polite and nice. Even played with my child and talked to us for awhile.. Thank you.

Review 107 (2023-07-24 - Rating: 5)
I was very pleased with all parts of this appt. 😀 He was polite and thorough. I would recommend to my family and griends

Review 108 (2020-12-28 - Rating: 5)
These guys were great! Our heat went out on Christmas and they were there that day checking it out! Fully fixed today! Will use them again!

Review 109 (2023-03-10 - Rating: 5)
Justin was great came out and fixed my toilet clog ASAP! I highly recommend!

Review 110 (2022-02-11 - Rating: 5)
This company is Awesome! If you get the technician Cody, he is nicest person. He explains everything thoroughly.

Review 111 (2022-11-11 - Rating: 5)
Justin and Conner were polite and efficient in providing our HVAC annual fall service.

Review 112 (2024-05-11 - Rating: 5)
I had an issue with my water heater. I knew Addison Smith did mostly commercial work. I discovered during my Google search they had recently added residential plumbing. I am glad I chose Addison Smith. The plumber came at the exact proposed time and was finished within an hour. Thank you Brylan for your excellent work and professionalism. I will be calling again if I require your services. I also received a discount for being a veteran. Thank you Addison Smith for your service to our Carrollton community.

Review 113 (2021-06-30 - Rating: 5)
Great company! They are very responsive. Always on time and very honest. Extremely knowledgeable. Just great people. I highly recommend.

Review 114 (2023-07-21 - Rating: 5)
Great job! Very professional and very knowledgeable. I was very impressed with these young men.

Review 115 (2023-01-10 - Rating: 5)
Cody was very courteous and professional. Explained the problem and how it needed to be repaired

Review 116 (2019-03-04 - Rating: 5)
I had a new unit installed today and all of the gentlemen that came out were very knowledgeable and very respectful. I highly recommend them!

Review 117 (2024-03-11 - Rating: 5)
Prompt service, very professional and knowledgeable technicianVery fair prices

Review 118 (2023-01-20 - Rating: 4)
Great service, friendly and reliable. Our tech Justin was knowledgeable, quick and clean.

Review 119 (2023-12-05 - Rating: 5)
We had a great experience. Would definitely recommend!

Review 120 (2020-07-19 - Rating: 5)
Called them to look at my ac unit late on a Saturday and they showed up two hours later and fixed the problem. Couldn’t recommend them enough.

Review 121 (2021-03-10 - Rating: 5)
Salesman explain all systems, we were given time to review and began installing two days after our decision

Review 122 (2022-10-27 - Rating: 5)
My technician Jody was extremely helpful. Couldn’t have asked for a better experience

Review 123 (2024-11-18 - Rating: 5)
Great work as usual

Review 124 (2021-12-22 - Rating: 5)
Outstanding work, a great business of integrity. Helped me and my family out very well during this holiday season

Review 125 (2023-05-11 - Rating: 5)
I got home one evening and my unit wasnt running. Called after hours and got a call back in less than five minutes!! Spoke with Jordi, who was on call, and after explaining the issue, he gladly walked me through what I should look for, to be able to fix it myself. He took the time to explain everything and made sure I understood what to do and told me to call him back if I needed anything else. We bought our A/C from this company three years ago and the service has always been top-notch. Reasonable, quick to respond, helpful and customer friendly!! I highly recommend these folks for any A/C work you need. TEN STARS!!

Review 126 (2023-08-21 - Rating: 5)
I called to get a quote on having our house ducts cleaned. Joyce Thornburg helped me set up a time for Addison Smith to come and do the work. With perfect timing, knowledge, and excellent work Connor and Ethan came and did a professional job cleaning our ducts. I recommend Addison Smith!!!Edwin Johnson

Review 127 (2024-06-24 - Rating: 5)
Came a day early to fix leak. Very professional. Thank You Cody

Review 128 (2024-07-07 - Rating: 5)
So thankful for the Emergency service!!

Review 129 (2023-01-24 - Rating: 5)
Great experience! Justin was so friendly and knowledgeable.

Review 130 (2022-09-16 - Rating: 5)
We are very pleased with the service of our new unit and so thankful for air again! Everyone was amazing from the moment we called! James was great and explained everything so well, and all the guys that came to install the unit were kind and professional.We also had our ducts cleaned as well which has made a difference in my allergies. We have definitely found our company for air conditioning and heating! Thanks so much for the great service! Love our new unit!

Review 131 (2023-09-21 - Rating: 5)
Jody performed my Fall Maintenance Service today. He is a true professional and is always prompt and respectful.

Review 132 (2024-03-23 - Rating: 5)
Layed back and welcoming bunch of great people.

Review 133 (2022-10-19 - Rating: 5)
Our heating system went out last night, right in the middle of all the cold weather and we weren’t sure what to do. So first thing this morning, we called Addison Smith. spoke to Trish and she immediately dispatched our maintenance representative to our location. Jody arrived promptly. He reviewed the situation and quickly determine the problem. What was amazing was that he not only determine the problem he resolved it. So we are now warm and comfortable and ready for a cold night.Thank you, Jody, Trish, and Lee for your extraordinary customer service. Jody. ⭐️ ⭐️⭐️⭐️⭐️

Review 134 (2023-01-25 - Rating: 5)
I have had very good service and qualified technicians to service my heat and air system that I bought from them. My tech named Justin was very professional and courteous doing a maintenance service today. I have always been able to count on this company.

Review 135 (2022-10-25 - Rating: 5)
Shannon is the absolute best. Everyone I’ve dealt with at Addison Smith has been awesome. They are on time, respectful of your space, easy to talk to, and fairly priced!! If it wasn’t for them, I wouldn’t have had AC in the summer or heat during this cold snap!

Review 136 (2022-11-02 - Rating: 5)
All of their employees are very nice. We had a new air unit installed this year and the employees were wonderful. Jody came yesterday and did our fall inspection. He did a great job and was very nice to us. He explained everything. He also asked about us. He is a very nice person.

Review 137 (2024-01-22 - Rating: 5)
Showed up on time and fixed the problem. Very satisfied.

Review 138 (2022-01-08 - Rating: 5)
James came out and spent at least an hour walking through the project with me. We talked about a lot of different options. I think what I appreciate the most is that he truly put thought into the project and how best to handle things. He explained everything and worked with every request. I felt comfortable with the numbers and options that were presented.Zach, the installer, was also great to work with. He worked with me on every request I made and did his best to make everything work the best way possible. He was very courteous, communicated during every step, and was always on time. Cant ask for a better process from beginning to end. Very seamless.

Review 139 (2022-12-01 - Rating: 5)
Jody Wade is great, this company is very professional.

Review 140 (2023-03-15 - Rating: 5)
This was our first HVAC annual service visit. Jody Wade was polite and professional. Many thanks!

Review 141 (2019-11-04 - Rating: 4)
Great people great prices and they don’t take long at all to come out and fix

Review 142 (2023-07-25 - Rating: 5)
Very professional and friendly! Got the job done

Review 143 (2022-11-14 - Rating: 5)
We use Addison Smith for our yearly service checkups. Jodi normally services us and is always very prompt, courteous, and honest.

Review 144 (2022-05-29 - Rating: 5)
Fantastic Service from start to Finish! I am a brand new customer and i called on a saturday and Shannon was at my house within a hour and a half! He was amazing and explained everything and had our air back going in no time. I would highly recommend addison smith to anyone!

Review 145 (2021-05-20 - Rating: 4)
We have been using Addison Smith for years since our new unit had to be installed. Very good company to work with for your HVAC needs. Any of the techs that have come out to the house have been great. Our service tech that came out today, Zach, was very nice and professional.

Review 146 (2021-04-11 - Rating: 5)
David fixed my AC at 9 pm. Thank you so much

Review 147 (2022-12-08 - Rating: 5)
Jody Wade and his trainee did a good job!

Review 148 (2021-05-24 - Rating: 5)
I am SO THANKFUL we called Addison Smith for a second opinion. Our technician Shannon, quite literally saved us from another company blatantly LYING about what was wrong. A different company tried to charge us $5000 for a whole new system, saying ours was beyond repair, and that the lines were leaking refrigerant. We called Addison Smith and someone was out within 30 minutes after we contacted them. Shannon did a simple repair costing us less than $200, and there was no leak. Thank God for honest people.

Review 149 (2020-05-26 - Rating: 5)
I would definitely recommend Addison Smith to my friends and family. The service tech, Jody, was very thorough in his explanation of my problem and pricing. His professionalism far exceeds that of many people out there. Thank You Addison Smith for repairing and subsequently replacing my HVAC system in a very timely manner.

Review 150 (2019-01-11 - Rating: 5)
I had the best experience with the technician ( John Moore) that came out and serviced my furnace. Very knowledgeable , respectful and friendly. I highly recommend Addison Smith.

Review 151 (2020-08-29 - Rating: 5)
I had water collecting in the vents and the water was leaking through the ceiling on a Friday night. Called 3 companies and Addison Smith was the only one that called back. Their service tech David returned my call and was at my house in less than 20 mins. He fixed the water in the ducts problem and repaired the condensation line. He also explained my options clearly for our 15+ year unit. It was our first time using this company and David represented them well. Thanks David!

Review 152 (2021-06-19 - Rating: 5)
Highly recommend. They do excellent work and are very professional.

Review 153 (2020-07-08 - Rating: 5)
Addison Smith responded to an emergency A/C call. Arrived in less than an hour. Restored my unit in less than 2 hours.

Review 154 (2023-04-10 - Rating: 5)
Jody was prompt, thorough and courteous

Review 155 (2019-11-21 - Rating: 4)
Fast friendly and professional service.. keeping me warm

Review 156 (2020-10-24 - Rating: 5)
Thanks, David Templeman for the excellent service. Addison Smith will get all my HVAC business from now on.

Review 157 (2016-12-09 - Rating: 5)
Addison Smith is the coolest when its hot, warmest when you need it to be. Definitely would install.

Review 158 (2019-08-21 - Rating: 5)
Best service around fast, efficient and on time, We love our new Trane system they gave us the best price and next day install what more could you ask for.