Austin Drain Cleaning Company

Located in Canton, Ohio

Address: 4617 Packard Ave NW, Canton, OH 44709, United States

Phone: +1 330-452-3231

Rating: 4.9

Services

On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-31 - Rating: 5)
Had a clogged main drain at our business. I called and spoke directly to the owner. They were onsite in less than 2 hours and worked swiftly to clear the issue. Also minized any interference with customers. Highly efficient and very courteous. Would recommend to anyone.

Review 2 (2024-11-26 - Rating: 5)
I’ve learned to just call once a year to have my basement drain cleaned out. I don’t wait for it to clog. They do such a great job!

Review 3 (2023-09-15 - Rating: 5)
Amazing Service! Received an estimate Wed job was started and completed Friday. Vince amd Jose were amazing as well and Dan and Dallas and Carly. Professional, polite, and very thorough kept me updated as they performed the job. I would higly recommend Austin Plumbing could not have aaked for better service.

Review 4 (2022-07-13 - Rating: 5)
My washer in the basement was backing up. I called Austin Drain and they came out that night to clean the main sewer line. Very courteous and professional and cleaned up after. Two days later I had the same issue happen. They were back in a couple of hours- used a larger bit when they cleaned the main and no problems and they did not charge for the second trip out. Highly recommend this company. Can’t say enough good things about their professionalism and responsiveness. Price was competitive as well. Will definitely use them again.

Review 5 (2022-06-20 - Rating: 5)
The two gentleman who came to unclog my shower were truly wonderful. They were courteous, kind, and efficient. The response time from when I called to when they showed up was awesome! They even cleaned the bottom of the shower and surrounding area when they were finished. Like my clog never happened. Very impressed with their workmanship and price. A shout out to the wonderful lady who scheduled me in as well! She too, was very professional and kind. Thank you!

Review 6 (2023-01-31 - Rating: 5)
Super price and What a great company staring with the receptionist, Karli, I believe her name was, if not I apologize, but she was friendly and efficient. Dallas and his co worker were professional and thorough! Dallas even called back as a follow up to make sure everything was still draining fine! Will definitely recommend.

Review 7 (2023-12-19 - Rating: 5)
Called Monday afternoon for a clogged kitchen sink. John and Dallas came out Tuesday. They did nice work and quickly got the drain flowing. Fair price. Thanks!

Review 8 (2024-10-30 - Rating: 5)
I can not say enough great things about these guys. They have saved me a few times. I have had so many bad experiences with plumbers in the past. I wish I found Austins so much sooner. I am extremely grateful for them. With all the problems I have had with my house, I have met most of the guys, and they are all awesome. Thank you to Austins for reinstating my faith in great tradesmen.

Review 9 (2023-07-04 - Rating: 5)
Today was the second time Austin Drain came out the same day we called. Again they were professional and resolved the issue immediately. They always clean up after the job is done. I highly recommend this company.

Review 10 (2021-12-02 - Rating: 5)
Great experience with this company! Jose, Dallas and Justin cleared our main line sewer which was clogged in basement and first floor. They were quick to arrive and very polite and professional. They even cleaned up my floors where the water ran. Excellent quality and super affordable. Will continue calling them!!

Review 11 (2022-06-06 - Rating: 5)
The boys that came out worked very hard to figure where our plumbing was clogged and fixed the problem. I appreciate all the hard work preformed at the house. They were awesome. I have never used a different plumbing company. I have used Austin now for nearly 30 years and have always appreciated their hard work and honesty.

Review 12 (2020-07-30 - Rating: 5)
Had issues with the underground drains from my downspouts which required substantial digging/re-routing of the drain lines in my yard. I had several companies quote the work. Austin was the best priced/valued. They completed the work as quoted and went above and beyond to ensure the job was done to my satisfaction. They were on-time each day and did a great job. Id highly recommend them.

Review 13 (2024-03-03 - Rating: 5)
Very friendly and helpful. Great service, cleaned up when finished, I will definitely use again for my yearly maintenance of clearing out tree roots.

Review 14 (2019-04-22 - Rating: 5)
Austin Drain deserve a 10 star rating !!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟I called at 6:30am and they made me an appointment for 8am to clear the drain problem I was having. They showed up at 7:40am and were done by 8am. They were very friendly, fast, and informative, and they cleaned up the excess mess. The price was very fair. Because of the great service I gave a tip and I will be using them if needed in the future.Update 4/22/19 Just needed them a second time in our new house and we got the same great friendly fast service! Thanks again!

Review 15 (2021-12-23 - Rating: 5)
This company is great ! I have several businesses that they service and everyone from top to bottom provides amazing service . When you deal with plumbers, or any contractor you hope to build a relationship with a good person or company. These are good people that you can trust and depend on not to take advantage of you.

Review 16 (2020-11-22 - Rating: 5)
Great service! Very professional and knowledgeable about more than just the job they were hired to do! They came out on a Sunday to clean our main drain and floor drain in and out in 45 min and cleaned up after themselves! Would highly recommend!

Review 17 (2022-12-18 - Rating: 5)
We had a blockage in the drain and Dallas came out and fixed the issue. He did an amazing job..if you need any kind of plumbing work i would suggest requesting Dallas! Highly recommend!

Review 18 (2023-03-27 - Rating: 5)
On time, professional and very thorough!! They also did a great job cleaning up. Reasonable prices. Will wholeheartedly recommend them to friends.

Review 19 (2023-01-25 - Rating: 5)
Dallas and Kurt were very polite and caring!They cleaned up everything and were so efficient!I am so thankful I was given the phone number of Austin Drain! I will always use themI will always ask for Dallas and Kurt to come👍😀😎

Review 20 (2021-12-22 - Rating: 5)
I agree... excellent quality, super affordable, came right away, did fast highest quality work, w/ excellent cordial honest customer service both over the ph. & in person. Will be my future plumbers if need arises, & highly recommend..

Review 21 (2024-12-24 - Rating: 5)
Responded immediately and service was wonderful.

Review 22 (2024-05-07 - Rating: 5)
This company deserves a rating of 10!! Timely, neat and finished with a job well done. Thank you

Review 23 (2019-08-11 - Rating: 5)
Very prompt, helping us out on a weekend after hours. We had quite a mess with our sewer backing up. Bobby did a great job of cleanup once he was able to clear the blockage, taking care to cover things before he started.

Review 24 (2022-08-03 - Rating: 5)
I was at little Caesar’s on Cleveland avenue, and my card wasn’t working and one of Austin drains’ technicians had offered to pay for my food, his name was Justin, and just wanted to make it known that Justin is a great person with good character with hospitality that not a lot of people have nowadays.

Review 25 (2020-12-12 - Rating: 5)
Fast friendly great price! Our basement backs up maybe 3 times a year. We always call Austins crew our basement floods 3 or 4 times a year.

Review 26 (2024-07-18 - Rating: 5)
It was perfect they did a inpekable job It was fast

Review 27 (2021-08-02 - Rating: 5)
Austin is definitely my go to company from now on. Justin was great, very friendly and fixed my problem quickly and at a great price

Review 28 (2023-01-04 - Rating: 5)
The team was professional economical and great customer serviceThis was a big project, and they handled it well with their equipment, their workers, and all in one day

Review 29 (2022-08-01 - Rating: 5)
Dallas and Matt were very professional and respectful. I would recommend this company for any of your plumbing needs .

Review 30 (2022-05-02 - Rating: 5)
This team is extremely professional from the time you place the call until they complete the job . Great group of people and we would Highly recommend them !

Review 31 (2023-08-24 - Rating: 5)
Best customer service from the receptionist to tech. Look forward to supporting them for all my plumbing needs!

Review 32 (2020-11-15 - Rating: 5)
Great service , fast response time , got me in on the weekend. Crew is awsome cleaned up when they where done great local business for drain clogs definitely recommend them.

Review 33 (2020-07-16 - Rating: 5)
This place has by far the best price in town. They will come to your home twenty-four hours a day even on a holiday. Thank you Austin drain

Review 34 (2022-01-03 - Rating: 5)
They were on time, professional, courteous, got to the problem immediately & took care of it. They didnt stand around talking. I recommend them highly.

Review 35 (2022-09-06 - Rating: 5)
The plumbers were very professional and friendly. They worked quickly and did a very good job.

Review 36 (2024-03-05 - Rating: 5)
I would highly recommend this company. My shower drain was blocked and I had a mess in the shower pan. I called in the morning and had an afternoon appointment. Tech was running a little late, but he notified me and kept me informed about arrival time. Two techs came and made quick work of it, snaking out the drain lines. Techs were polite and respectful. They wore protective shoe covering and cleaned up after themselves. The price was affordable and the service was superior.

Review 37 (2021-03-05 - Rating: 5)
Super nice and fast!! Saved the day!! Would definitely call them again! Plus they were cheaper than everyone I called! Thanks again 😁

Review 38 (2021-11-19 - Rating: 5)
Loved working with this company. They are everything you think a contractor should be and they did a great job.

Review 39 (2021-11-15 - Rating: 5)
They were so efficient and courteous. I also appreciated it the quick service. Would definitely call them again!

Review 40 (2019-12-12 - Rating: 5)
John came in my home, very respectful. Opened the drain. Very efficient. Very reasonable. I will use them again.

Review 41 (2019-07-04 - Rating: 5)
An excellent meal. Fettuccini alfredo was very rich. Great deal got one for there and a free take home ravioli.

Review 42 (2020-04-07 - Rating: 5)
These guys did a great job and fast. Really helped my grandfather out in a pinch..will be calling them for now on

Review 43 (2020-02-26 - Rating: 5)
I call Every time i have a problem. Quick to show up and very professional. I will use again when needed.

Review 44 (2019-02-20 - Rating: 5)
Excellent and very reasonable...Their grandparents and parents taught them very well - excellent service, courtious, reasonably priced...

Review 45 (2023-11-28 - Rating: 5)
John and his team are reliable, professional and efficient. They have worked on many single family home plumbing repairs and completed a six unit apartment buildings plumbing for my company. John got a call in the middle of the night from my tenant that had a burst pipe and was there within an hour to repair. Highly recommended!!

Review 46 (2020-10-31 - Rating: 5)
Fast response and on time! Great job remedying my situation! Highly recommend!

Review 47 (2019-03-24 - Rating: 5)
Perfect, kind, quick, got the job done! Awesome will use again & highly recommend.

Review 48 (2022-12-04 - Rating: 5)
Wow! LIFE SAVERS!! Called them and they came out the same day. They Assessed the situation. They Made an executive decision. They Saved us THOUSANDS of dollars. Dan and Tom Were so kind to my husband and I! Those two are real life super heros. Dan and Tom showed us that YES there are still good people in this world. 10/10 definitely recommend

Review 49 (2024-12-14 - Rating: 5)
Fast service!

Review 50 (2023-01-31 - Rating: 5)
We have used these guys twice now and highly recommend them! Their prices are excellent, service time is great and the guys that came out are super friendly and knowledgeable.

Review 51 (2022-05-02 - Rating: 5)
John and his team did a fantastic job. They came as soon as I called to fix my leak and replace my faucet. Got the job done fast and it looks great.

Review 52 (2020-05-23 - Rating: 5)
I recently had the misfortune of a septic backup which created an emergency need to get a line unclogged. After contacting my plumber who recommended I reach out to Austin Drain I ended up meeting with John and Justin who arrived same day to resolve my issue.From the time of arriving on site both gentlemen professionally presented themselves, were cognizant of my home, and took the proper precautions from wearing booties and face covering in light of the covert 19 concerns.Ultimately, the responsiveness, professionalism and reasonable price are all reasons I would highly recommend without reservation Austin Drain.

Review 53 (2022-12-31 - Rating: 5)
They always worked on my drains excellent service & advice.

Review 54 (2022-02-03 - Rating: 5)
I had a slow running drain in my bathtub. Come to find out that in my house of nearly 100 years old there was something called a drum trap. Very difficult to open up because it is made of lead. But somehow Austin drain was able to open it without having to tear out the entire configuration of the drain. They saved me a lot of money. Thank you Austin drain.

Review 55 (2020-07-20 - Rating: 5)
Job went great, they went above and beyond even making special trip to the store to get floor coverings for the basement carpet. Very nice and well priced. 10/10 would recommend. Thanks John!

Review 56 (2020-08-25 - Rating: 5)
Our plumbing was backed up due to tree roots. We have had this issue before and usually is an $700 job in the previous city we lived in. Austin came out within two hours of calling, fixed it within an hour-addressed the issue, explained every step, and ended up charging a fraction of the cost. We ended up tipping them because we felt like we robbed them!! I will definitely use this company again!! So thankful!

Review 57 (2023-10-07 - Rating: 5)
Great service and great price

Review 58 (2020-06-29 - Rating: 5)
Great customer service, called with needing service ASAP and they were here within the hour. Guys came in, did job in timely manner and great customer service. will be calling again if I need another plumbing job. A+

Review 59 (2022-04-22 - Rating: 5)
John showed up pretty quick. Clean and professional. Definitely my go to guys for any plumbing issues. 👍👍

Review 60 (2020-02-28 - Rating: 5)
I called at noon and they were here by 4! I had some very, very stubborn tree roots that took them multiple tries and 2 days to break through but they didnt give up! Will follow up and scope in 6 months for preventative maintenance. Also kept in constant contact as to arrival times both days and left my basement clean! The last plumber that was here, it took me a week to scrape and scrub drain detritus off my basement walls and floor. Very nice plumbers!