Lenox Plumbing, LLC

Photo of Lenox Plumbing, LLC

Located in Canton, Michigan

Address: 42020 Koppernick Rd Suite 202, Canton, MI 48187, United States

Phone: +1 734-217-2910

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • LGBTQ+ friendly
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service

Photos

Comments

  • Review 1 (2024-12-27 - Rating: 5)

    Service was very prompt, within a couple hours of request. Pricing was up front and transparent when service request was made. Josh was very professional and cordial, explaining the problem and solution. He was also very efficient and thorough, completing the work in a timely manner. I am very happy with the work and highly recommend Lenox Plumbing!

  • Review 2 (2025-01-05 - Rating: 4)

    Service was good, friendly, and relatively quick. Cost is reason for lowered stars. Able to complete a simple t&P valve replacement on my hot water heater. Cost seemed quite high....$450! In and out in less than 30 minutes. Was on a Sunday, though.Update: company cares and reached out to find out more information. This was appreciated. Thank you!

  • Review 3 (2024-12-22 - Rating: 5)

    Called around 11 on a Sunday when I found a puddle in my laundry room. Josh said he could make it out by around 2. He was early and communicated so, seemed knowledgeable, was very polite and had the job done by the time he was originally expected to be there. Even seemed to take pride in his work which is always nice to see from someone doing work on your home. Sure it was a few hundred bucks but skilled labor isnt cheap and they warranty their work. Quite satisfied with my experience.

  • Review 4 (2024-11-03 - Rating: 5)

    Communication was great from everyone! They answered all my questions about service and scheduling in a timely fashion and were so patient and kindā€¦thank you to Riley! Day of, great communication continued with letting me know when my tech, Patrick, was coming. Patrick was amazing! He was also very kind and did a great job installing 3 toilets for me. He was very careful to keep my house tidy as he worked and I am so pleased with how everything turned out. 10 out of 10, would totally recommend Lenox Plumbing to anyone needing a plumber!

  • Review 5 (2025-01-03 - Rating: 5)

    The folks at Lenox came in to help my mom replace a leaking water valve under the bathroom sink. They did a great job, but after they left, we found the new valve handle blocked a drawer from going back in place. They came back on Monday to replace the handle with one that allowed the drawer to go back in. Thanks to Lenox for taking care of my mom!

  • Review 6 (2024-08-03 - Rating: 5)

    Quick job getting the RPBP assembly installed (for the backup water powered sump pump) as well as routing a secondary outflow.Matthew was kind, quick and thorough. I made a recommendation for mounting and he found a way to make it work even though it wasnā€™t ideal.I would recommend them again. 5/5.

  • Review 7 (2024-12-24 - Rating: 5)

    Thank goodness for Lenox! They were extremely helpful from the start and were able to come on Christmas Eve morning! Pat was quick, courteous, professional, and affable. I will not hesitate to call them for any future plumbing needs.

  • Review 8 (2024-12-01 - Rating: 5)

    Patrick came out to take care of an emergency issue for us today. He was so knowledgeable, professional and took care of us in less than 2 hours!! Another company we called wanted to charge us five times as much!! So grateful for Patrick & Lenox!!

  • Review 9 (2024-11-09 - Rating: 5)

    A couple weeks ago Josh and Matt replaced our sewage drain and main line out to the septic tank. What was originally scheduled as 1.5-2 day job ended up being completed in 1 day. They worked diligently and efficiently to get the work done, as well as cleaned up after themselves. While on the job, I asked if we could have the main shut off valve relocated. Matt was able to have a quote sent over quickly and since we were already scheduled the next day, he came back and got the work done. Overall, weā€™re very pleased with the work and would highly recommend.

  • Review 10 (2024-12-31 - Rating: 5)

    I noticed water, called Lenoxā€¦Technician came shortly after. Triaged the problem and gave me recommendations. He was very respectful of my home as well, by covering his shoes. Thank You Patrick

  • Review 11 (2024-10-04 - Rating: 5)

    We had wonderful experience with Lenox Plumbing. Our water heater broke right before our trip. Brian made multiple calls to his team and supplier to make it possible to get the job done within a few hours. Our installers, Matt and Joshua did a superb job with patience and curtesy. They tested and checked the modified gas line thoroughly to make sure no leak. All plumbing work was done beautifully. We are happy customers!

  • Review 12 (2024-11-24 - Rating: 5)

    We highly recommend Lenox Plumbing! We contacted Lenox Plumbing emergency services after discovering a leak in our home. Lenox Plumbing quickly responded and sent a technician to our home within less than two hours. Josh was prompt, friendly, and efficient in determining and remedying the problem. We really appreciate the quick response and would recommend Lenox Plumbing to anyone!

  • Review 13 (2024-10-18 - Rating: 5)

    My kitchen sink drain had backed up and I had standing dirty water in my dishwasher. My garbage disposal had also stopped working. I called the office and the person who answered was nice. She let me know upfront about the non-refundable $89 fee for a visit. I called at 2:30 got a same day appointment for 3-5pm was pleasantly surprised plumber was there within 30 minutes. I was worried it was going to be a big fix or replacement would be needed but luckily he assessed that it was a simple clog and the garbage disposal was okay. He was friendly and was done quickly. The price was reasonable and my $89 visit fee applied to the final price. If I ever have plumbing issues in the future I will definitely call them back.

  • Review 14 (2024-12-20 - Rating: 5)

    We had leaky pipes from the shower to the basement, which we considered an emergency. The team was extremely professional and responsiveā€”the technician arrived within 30 minutes, quickly resolved the issue, and even addressed other unrelated plumbing tasks on my to-do list. All the repairs were completed in under three hours.

  • Review 15 (2024-07-13 - Rating: 5)

    Lenox Plumbing was great to work with. The texting service to set up an appointment was convenient and easy. They were very responsive and I quickly set up an appointment on Sunday for a technician to come out the following Wednesday. Despite the pouring rain, Josh K came out timely and was excellent! He was very transparent with pricing, and clear with the solutions he was going to try. He fixed my clogged up drain quickly and now I donā€™t have issues. This is my second time working with Lenox Plumbing and I would definitely work with them again. They are very professional and do a great job - I highly recommend!

  • Review 16 (2025-01-07 - Rating: 5)

    Matt was on time. And efficient, kept us informed and completed the job in a timely fashion. I would highly recommend Lenox LLC and Matt for plumbing concerns.

  • Review 17 (2024-10-27 - Rating: 5)

    Josh from Lenox saved the day. Professional friendly and did an excellent job. He was at the house within 15 minutes! Fair price cost for a Sunday service call. Call Lenox!

  • Review 18 (2024-10-19 - Rating: 5)

    Lenox Plumbing always is top notch.My wife Marcia called them out to find a leak. They came out the next day! They drained the water heater, but didnā€™t find the leak, anc thought it was the water meter. After she informed them that she confirmed that the issue had to be with the water heater, they came back and worked on the issue until it was resolved.She said Patrick did a great job, and even went beyond what he thought was necessary to fix the issue. After hours, Chris made himself available just in case there were remaining issue. She that they are TRULY A PLEASURE TO WORK WITH.

  • Review 19 (2024-10-25 - Rating: 5)

    Josh was our technician today at our home. He did an amazing job with problem solving the issue. He was very polite and kind, as well. We have used Lenox in the past and highly recommend Lenox Plumbing for any need you may have.

  • Review 20 (2024-09-21 - Rating: 5)

    You guys are the best! Josh came out, you guys were so kind and so quick and we are so very thankful as we had an emergency on our hands. Youve got a great employee in Josh. He is fantastic and really deserves a pat on the back with how well he interacts and explains. Such a nice guy. While I hope we donā€™t have a need in the future, if we do we know who to call and trust. Thanks again.

  • Review 21 (2024-11-24 - Rating: 5)

    Josh was excellent. Very knowledgeable and professional, he answered all my questions. The quality of work was excellent. Would not hesitate to use Lenox Plumbing or Josh again!

  • Review 22 (2024-10-09 - Rating: 5)

    Excellent service they exceeded all our expectations!We waited longer than we should have to get our plumbing fixed due to being taken by previous contractors, but Lenox Plumbing was great, professional, fair and throughPatrick was our repairman and we Highly recommended both him and Lenox PlumbingOur initial phone call to Lenox was really helpful she went out of her way to get us in quickly Thank you so much

  • Review 23 (2024-07-23 - Rating: 5)

    I cannot say enough good things about Lenox from the initial contact to how quickly they had somebody come out and Matt the service person that came was amazing!!! He was so honest so thorough not rushed explained everything to me help me get through to everything I needed to do. I will use Lenox every time going forward for my plumbing needs.

  • Review 24 (2024-09-08 - Rating: 5)

    I called Lennox for a plumbing appointment at a semi urgent issue and within 24 hours, a plumber was assigned and dispatched to my place. They gave me an accurate explanation of the overall process. Joshua was very friendly and explained the process in detail and was very particular and transparent about the cost(s) involved. Would highly recommend!!Keep up the good work, team!

  • Review 25 (2025-01-04 - Rating: 5)

    Matt was great. Came out same day on the weekend to replace burst water heater. Hope the new Rheem performs as well as Lenox.

  • Review 26 (2024-11-19 - Rating: 5)

    Lenox Plumbing provided easy scheduling and was able to send a plumber out the same day. Knowledgeable and experienced, the plumber helped to brainstorm a particularly troublesome bathroom remodel issue. He also provided quotes on shower faucet replacement. Highly recommended.

  • Review 27 (2024-08-28 - Rating: 5)

    I emailed them at 9:45 am they responded within 10 minutes and were at home by 10:23 am. Our sump pump was replaced and Chris did an excellent job and was very professional and friendly. Thank you for the great service.

  • Review 28 (2024-08-21 - Rating: 5)

    Great service- prompt and great job. The interaction was very professional starting from making the reservation to the work of the technician. I was amazed the technician arrived promptly at the booking time and followed our instruction as discussed during booking. They are very communicative, sending us appointment reminder and follow up feedback.

  • Review 29 (2024-11-21 - Rating: 5)

    Lenox Plumbing as been my go-to plumbing company since I became a homeowner 10 years ago. As a single mom, I appreciate that Lenox has always completed quality work that doesnt break the bank. They never try to upsell me things that are not needed and never try to replace things that could easily be repaired.

  • Review 30 (2024-09-13 - Rating: 5)

    I got the name of Lenox company from a friend who had excellent service and they do not disappoint! Ive had them out to do a mine kine clean out and they are on time, professional, tidy, and very nice! I appreciate the excellent work they do!

  • Review 31 (2024-11-19 - Rating: 5)

    Patrick with Lennox exceeded my expectations! From installing new piping to accommodate my new faucet and garbage disposal to installing new shower heads and unclogging sink! Cleaned up behind himself and was very professional! I highly recommend Lennox Plumbing šŸ˜Š.

  • Review 32 (2024-11-07 - Rating: 5)

    Patrick was awesome! He was able to fix both plumbing issues we had quickly. Would definitely recommend and use them again

  • Review 33 (2024-11-02 - Rating: 5)

    Had a partial clog in kitchen drain I couldnā€™t free on my own. Called and had a plumber out the next day. I was sent a photo so I knew exactly who to expect. Plumber worked on it 1/2 hour and cleared it. He explained the configuration of my pipes, which was different than I had thought. He was very courteous of my home. Both he and the snake machine were wearing booties inside my house.

  • Review 34 (2024-11-01 - Rating: 5)

    I was having an issue with a phantom smell in our crawl space. Lennox came out same-day. After discerning that our problem was not plumbing-related, they decided that there was no charge for the house call. Its good to find honest and reputable vendors. Ill certainly reach out to them when I need plumbing services in the future.

  • Review 35 (2024-09-18 - Rating: 5)

    What a great experience! We had a leaking copper pipe. I called Lenox and they had a plumber here within 2 hours. The plumber had the issue identified and fixed in no time! Company is also Veteran friendly, so if you need plumbing work, I would highly suggest calling Lenox Plumbing.

  • Review 36 (2024-07-20 - Rating: 5)

    Iā€™ve worked with Lenox Plumbing several times and have always been satisfied. Their communication is great, they text updates, and their knowledgeable and skillful plumbers are in and out quickly with a good resolution. I trust their expertise and recommend their service.

  • Review 37 (2024-01-10 - Rating: 5)

    Had an all around great experience with Lenox Plumbing, from the great and helpful office managers, to Brian and the estimate process, to Matt who was a fantastic plumber and all around good person. I have an old house with lots of old kind of messed up things in the basement. Matt busted the concrete around the rusted iron pipe, replaced it and poured new concrete. And he put in a new utility sink, modernized and organized the copper water pipes feeding the sink and the washing machine. Great customer service from good people. Highly recommend!

  • Review 38 (2024-12-31 - Rating: 5)

    Josh had great service; great response time, many methods to pay for services, great warranty. Would recommend to everyone

  • Review 39 (2024-12-10 - Rating: 5)

    They responded very quickly after filling out the contact form. Technician was professional and answered all of our questions. Would recommend and use them again for our plumbing issues.

  • Review 40 (2024-09-16 - Rating: 5)

    Professional company, excellent service would definitely recommend. I used them to test my backflow, and replace my radon lid they were on time for the scheduled appointment and finished fast. Everyone I spoke to start to finish was super helpful.

  • Review 41 (2024-08-26 - Rating: 5)

    I called Lenox plumbing for a project, Brian assessed the situation and referred me to a different company as excavation was required. Very cordial and very helpful and he took the time to explain the situation to me. I will definitely consider them for my future projects.

  • Review 42 (2025-01-05 - Rating: 5)

    We are very pleased.Was on time neat and clean. Explain the process.Thank you again for your great service.

  • Review 43 (2024-08-06 - Rating: 5)

    Excellent Service! Talking to and scheduling an appt was very easy. Great estimate upfront because they looked at pictures I provided. Installation / Technician was great, below cost and fast.

  • Review 44 (2025-01-02 - Rating: 5)

    I live in Canton Michigan and have used a Lenox Plumbing many times for our plumbing needsšŸ‘·ā€ā™‚ļøšŸ‘·ā€ā™‚ļø I have referred them to many customers of ours in the local area & they are a long time company in Canton Michigan and they consistently do great workšŸ‘·ā€ā™‚ļøšŸ‘·ā€ā™‚ļø I would always recommend them thank you

  • Review 45 (2024-07-17 - Rating: 5)

    Bryan is exceptional and helped us through a difficult time and managed to move putting in our 1st sump pump system and getting it scheduled for Chris & his son that came out & did a great job putting in our sump pump system! It is working great & we are very pleased. Thanks for your speedy & thorough job during a very stressful time for us!

  • Review 46 (2024-10-02 - Rating: 5)

    I needed a sewer line scope for a new house. Joshua came out and quickly identified an area of concern, explained it and discussed potential repairs. Fast service and definitely worth the peace of mind!

  • Review 47 (2024-06-01 - Rating: 5)

    Great Company. I had a notice for a backflow test from my Township, and sat on it until right before the due date. I completed the service form online for Lenox and had a call back right away. My plumber Mark reached out to discuss what I needed and to give options since we dont even use the sprinklers.The appointment was set and Lenox remained in contact with text reminders and a call when he was on the way, and the servicewas quick and friendly.Definitely a service first company. Highly recommended!

  • Review 48 (2024-11-12 - Rating: 5)

    Matthew was very helpful and efficient. Very informative and pleasant! An added plus, he wore shoe covers over his shoes. Thank you Lenox!!

  • Review 49 (2024-07-15 - Rating: 5)

    After another company (see other review) no called no showed me twice on my backflow testing. I called Lenox on Sat (7/13). They were able to get someone out to me on Monday (7/15). Mark was super professional and took care of everything. Rating: 11.85 out of 10. Would hire again.

  • Review 50 (2024-05-31 - Rating: 5)

    Had a wonderful experience with the technician that came to my home to perform a service for me.Matthew was knowledgeable well experienced and went above and beyond the call of duty to help me, to answer questions and concerns that I hadJust a awesome guy.. With employees like him customer service would be an awesome experience for everyone. Thank you Lenox Plumbing and Matthew for providing excellent service. I would recommend these guys to any and everyone that has plumbing needs..SincerelyClaude Ware

  • Review 51 (2024-07-04 - Rating: 5)

    Great company, awesome customer service, and excellent service. I had a sump pump malfunction and Joshua Hepker came and run a diagnostic and found out I needed a replacement. I was supposed to get the new pump and have him come back but the next would be July 4th. So I quickly found one the same day, and even though itā€™s late, Joshua came back to replace it. Very nice guy, got the job done neatly and timely. Overall, itā€™s a great experience and Iā€™ll highly recommend Lenox Plumbing.

  • Review 52 (2025-01-01 - Rating: 5)

    Courteous and skilled professional.Good honest price, expedient and effective after hours service

  • Review 53 (2024-06-10 - Rating: 5)

    Lenox Plumbing granted me a same-day appointment for my plumbing emergency. They were fairly priced. Matt arrived right on time and was highly efficient. Matt was courteous, knowledgeable, and respectful of my home. 10/10 recommend this company.

  • Review 54 (2024-08-15 - Rating: 5)

    Brian was honest regarding the needs of our outdoor plumbing situation.He also took the time to make recommendations regarding hardware for our home upgrades. Excellent service.

  • Review 55 (2022-10-17 - Rating: 5)

    Repeat customer here! I reached out to Lenox this morning regarding to the broken tub pipe. I left a message and placed an order for emergency repair on their website. Not too long later it was scheduled and Matt came out to assess the situation. He was professional and clear on what was needed. Reasonable cost on the task/repair. He was quick! And before I knew it, the job was completed! Thanks Matt for another awesome Lenox experience!

  • Review 56 (2024-07-20 - Rating: 5)

    Amazing customer service and great service! Chantel was really easy to work with over the phone and Chris is an amazing plumber. Work was clean and he was thorough. Definitely would recommend Lenox Plumbing to everyone!

  • Review 57 (2024-06-17 - Rating: 5)

    Josh called and was able to come early which was great. He was very polite and respectful and did a great job figuring out the mystery source of the water in our basement. He fixed it quickly and cleaned up after himself. I would definitely recommend Lenox.

  • Review 58 (2024-01-27 - Rating: 5)

    Great company to deal with. Had a burst pipe in our master bathroom, and Lenox was able to come out the same day I called (a Saturday). Other companies I contacted had 2 to 3 day wait times. Of course there was an additional charge for a same day/weekend visit (which we expected), but they were up front about it, and we were happy to pay it for such quick service. Our plumber Pat did a great job. We would definitely use Lenox again.

  • Review 59 (2024-04-17 - Rating: 5)

    Matt was super friendly and informative. He found a small leak a couple days ago and was able to get parts and return to fix it on the first day I had available on my schedule. I have used Lenox numerous times and will use them in the future whenever needed.

  • Review 60 (2024-11-20 - Rating: 5)

    Lenox Plumbing did a great job on my projects. They came out next day with a quote, and the job was done a week later.

  • Review 61 (2024-12-22 - Rating: 5)

    Patrick is fantastic. Arrived on time and Fixed our problem quickly. Will call them again when problems arise.

  • Review 62 (2024-08-15 - Rating: 5)

    We called Lenox Plumbing because we knew they would be able to send a plumber out promptly to assess and fix our issue. They were able to come out within 24 hours of calling and fixed our clog without trying to upsell us on services we did not need. Theyā€™re honest, fair, reliable, and pleasant to interact with. Five stars!

  • Review 63 (2024-11-25 - Rating: 5)

    Josh replaced a leaky hose bib so we can now build the backyard ice rink without issue. Unlike other plumbers Iā€™ve worked with that like to upsell, Josh identified and fixed the problem at hand.

  • Review 64 (2024-10-23 - Rating: 4)

    We had a new faucet to install in our kitchen and were having problems with our sump pump alarm system. Lenox installed the faucet and took care of the sump pump problems without issue. We will request their services again if and as the need arises.

  • Review 65 (2024-09-05 - Rating: 5)

    Lennox took great care of us! Prompt and professional. Our plumbers Mike and Chris were outstanding! Thanks!

  • Review 66 (2024-05-18 - Rating: 5)

    Had a leak from a water line underneath a kitchen sink. The faucet itself was over 20 years old thus needed replacement anyway.Although I needed to pay extra for after hour service but the job it was done was very satisfactory and we were able to use the kitchen sink on the day of the water leak.The communication process between us and the Lenox Plumbing was excellent and everything went flawlessly. The service provider Patric showed up even before our appointment time.Great customer service overall and we are all pleased.

  • Review 67 (2024-08-30 - Rating: 5)

    Very good service! I have used Lenox twice now and each time they deliver an excellent job.

  • Review 68 (2024-07-11 - Rating: 5)

    We have used Lenox 3 times now. The last two times we had Joshua H as our plumber. He is very friendly, and takes his job serious. He goes out of his way to explain the issues and answer any questions you have. Thanks Josh and Lenox!

  • Review 69 (2024-10-04 - Rating: 5)

    Matthew swapped out our kitchen faucet and it works and looks great. We use Lenox for all of our plumbing needs, and Matthew is always so professional and kind.

  • Review 70 (2024-11-15 - Rating: 5)

    I can always count on Lenox Plumbing! Customer service and their technicians are thorough in explaining and providing best solution for our needs.

  • Review 71 (2024-03-15 - Rating: 5)

    I HIGHLY RECOMMEND THEIR SERVICES! We had our sump pump pipe fixed previously and it was well done. Soon after, we had a battery backup installed for the pump, which gave us peace of mind. The installers were very sociable, kind and trusting. Mr. Matthew had done an excellent job both times! Thank you Lenox Plumbing!

  • Review 72 (2024-06-12 - Rating: 5)

    Lenox responded quickly to my request for an estimate and scheduling my repair. Josh was very fast and friendly. Will definitely come back for future repairs.

  • Review 73 (2024-10-04 - Rating: 5)

    Prompt, professional communication and service delivery. They helped me with a same day appointment to install a new garbage disposal on a day when it was much needed. Thank you!

  • Review 74 (2024-08-07 - Rating: 4)

    Matthew was excellent. The reason for the lower rating: the number I called (on a refrigerator magnet from Lenox) was not properly monitored and after two unanswered messages I left, I decided to call the number posted online. The woman who answered had no record of the messages I had left. My call was due to a plumbing emergency, which would have been much worse if not for the helpfulness of my neighbors.

  • Review 75 (2024-04-15 - Rating: 5)

    Lenox is incredible!They are quick to respond, very professional, and knowledgeable.They are the only ones who ever responded to me on a Sunday.Josh worked here for 2 days recently. He was thorough and kind and got the job done well. Any of my concerns or questions were answered immediately.Go with Lenox!

  • Review 76 (2024-06-11 - Rating: 5)

    Weve used Lenox before, but the past few times we have used them, knowledge and service has been impeccable. A big shout out to Matthew Tacia. Hes been amazing. He did some backflow testing for us, gave us a quote the same day for an additional sump pump (since weve recently added a home generator), and then installed both the sump pump and alternator switch, all within a very reasonable amount of time. We will definitely use Lenox again.

  • Review 77 (2024-04-02 - Rating: 5)

    Matt Tacia was wonderful. He made the initial estimate, returned to do the work, and as of right now, all seems to be right! He was professional yet friendly and I felt confident that he knew what he was doing, and it does appear that it is a job well done. Your company came out immediately and scheduled the follow up appointment also right away. I will recommend Lenox Plumbing.

  • Review 78 (2024-06-07 - Rating: 5)

    Very happy with Lenox Plumbing. Matt Tacia installed a Flo by Moen automatic water-shutoff device for us and also replaced our water valves. The process required us to remove and reinstall our water heater, which was blocking the valves. He was very professional and informative throughout the whole process. I also want to give a shout out to their customer service representatives. Everyone I spoke with at Lenox was so helpful and went above and beyond to help me. They make it easy to get in touch with them via phone, email, or text and respond very quickly.

  • Review 79 (2024-11-26 - Rating: 5)

    They let us know they were enroute. They gave us a credit when the work was less than predicted. They cleaned up before leaving. Very professional

  • Review 80 (2024-11-25 - Rating: 5)

    Scott did work for me before. He came access the situation and got the job done quickly. Thanks Scott

  • Review 81 (2024-11-06 - Rating: 5)

    Joshua did an excellent job. Very professional. Highly recommend Lenox and Joshua.

  • Review 82 (2024-05-10 - Rating: 5)

    I have always had a great experience with Lenox. They are prompt, fast, very professional and easy to work with. Their work was very clean and high quality each time invariably. Highly recommended if you are need of their services.

  • Review 83 (2024-04-16 - Rating: 5)

    I have trusted Lenox with all of my plumbing needs for several years, and have always been completely satisfied. They do excellent work at a fair price, and are very efficient. Today, Matt handled my plumbing issues and reminded me of why I consider Lenox a 5+ star company.

  • Review 84 (2024-08-21 - Rating: 5)

    Friendly and worked hard to fix our plumbing issue.They were able to fix it and Iā€™m confident I will reach out again they are awesome and pricing seems fair. Patrick is the man and is a great guy to work with.

  • Review 85 (2023-11-30 - Rating: 5)

    First time using Lenox and am very happy! The communication from the office to the technician was great. Matthew showed up on time and was able to get my sump pump issue taken care of quickly. From first text to them till Matthew left was all under 24 hours. Very happy!

  • Review 86 (2024-07-10 - Rating: 5)

    Lenox showed up on time (a little early, even), was knowledgeable, friendly, explained to me the process of labor and of costs. Cleaned up their workspace and was easy to pay!

  • Review 87 (2024-05-23 - Rating: 5)

    Next day appointment for testing the backflow prevention vacuum breaker. It needed some gaskets replaced but he had all the necessary parts on hand. Very professional, knowledgeable, and helpful. Scheduling was a smooth process as well

  • Review 88 (2024-11-16 - Rating: 5)

    Excellent service! Patrick was on time, super knowledgeable and was able to get my gas dryer lines and laundry tub water connections up to code. Very professional! Highly recommend!!

  • Review 89 (2024-05-10 - Rating: 5)

    I had Lenox Plumbing out by chance due to Canton townships requirement for a sprinkler inspection. The dispatcher was super friendly and got me booked and even recommended pushing back a little bit to give me time to test the sprinklers before they came out, instead of rushing. Smart suggestion. If I have sprinkler issues in the future Id be glad to call them.

  • Review 90 (2024-02-07 - Rating: 5)

    After researching plumbing companies to fix a leaky bathroom pipe, I chose Lenox due to their very high ratings. I was not disappointed. Patrick arrived promptly, found the problem and was able to fix it with the least amount of cost to me. Not only was he very professional, honest and friendly, he also offered some advice on another issue I was having with a faucet.Should the need arise, I will definitely call Lenox Plumbing again and would highly recommend them to family and friends without hesitation.

  • Review 91 (2022-06-24 - Rating: 5)

    I was surprised at how quickly I was able to have this project scheduled. I needed a rusting vintage farmhouse sink replaced with a new one, my faucet removed and installed on the new sink, and my new garbage disposer removed from the old sink and replaced on the new sink. It was a difficult job because of the weight (150 lbs.) of the new sink and no wiggle room as far as dimensions. The installers did a beautiful job and even cleaned up the debris. They were friendly and professional. I have no hesitation in recommending Lenox Plumbing. I have used them before (water heater installation) and will use them for future projects.

  • Review 92 (2024-12-17 - Rating: 5)

    Quick response. The technician Pat was very friendly and knowledgeable and answered all of our questions.

  • Review 93 (2024-12-06 - Rating: 5)

    I called and Patrick came the same day to replace an outside spigot and give us an inside valve. He was awesome and his work looks and works just great!The office scheduled Matthew to install a new toilet within minutes of the time I contacted them. All went as expected!

  • Review 94 (2024-06-28 - Rating: 5)

    I highly recommend Lennox plumbing. Matthew was amazing. He was able to identify a problem after two other plumbing companies could not come up with a solution. Very professional, and I could not be happier with the service.

  • Review 95 (2024-08-19 - Rating: 5)

    Technician was polite, straightforward very easy experience. Price was reasonable for what needed to be done!

  • Review 96 (2024-10-21 - Rating: 5)

    Joshua came out and repaired my toilet and advised me on further information. He was very nice. Ann Joshua was out again today to install a new toilet, he was very professional and took the old toilet and boxes away. The clean use was good.Thank you

  • Review 97 (2024-05-08 - Rating: 5)

    The city informed me to have my sprinkler system backflow valves tested. They were over 25 years old so naturally they needed replacing. A Lenox tech took care of everything immediately after the test. He was very professional and did a great job. Iā€™m good now for the next 5+ years. Thanks you Lenox Plumbing

  • Review 98 (2024-04-07 - Rating: 5)

    Always reliable and responsive. Chris replaced my seized sump pump on a Sunday with less than 24 hours notice. Ive also had good experiences in the past with sink repairs. Highly recommend!

  • Review 99 (2023-09-06 - Rating: 5)

    These guys were the best! From the minute I called, the office staff was prompt, professional and cordial. They were able to come out pretty quickly. The technicians that came out, Shane and Nate, were friendly and professional. They were very thorough and knowledgeable and really took the time to explain everything so I could make the best choice. They even called their colleague Patrick to give input. You could tell they liked working together so Iā€™m guessing itā€™s a good co based on that too. I hope I donā€™t have another issue, but if I do, I feel better knowing who to call!

  • Review 100 (2024-01-31 - Rating: 5)

    Lenox provided a great experience. After several days and a total of 3 different plumbers, Pat and his came in and resolved the issue in 30-minutes. They went above what they needed to do to make sure my problem was taken care of. Honest, respectful and responsible. Canā€™t recommend them enough. Thanks Lenox.

  • Review 101 (2025-01-03 - Rating: 5)

    Patrick was able to quickly figure out what was happening under my kitchen sink with the leaky garbage disposal that was backing up into my dishwasher. Thank you for getting everything rerouted!!

  • Review 102 (2024-11-18 - Rating: 5)

    The technician was very polite, came out and was patient in checking everything. Overall a great experience.

  • Review 103 (2024-11-12 - Rating: 5)

    Replaced our kitchen sink stack and, cracked cast iron piping in basement. Did a great job, quick and reasonable.

  • Review 104 (2023-10-10 - Rating: 5)

    These guys (Shane and Nate) were super nice and friendly. They came sooner than we expected and worked quickly and were mindful of keeping the pets in the house.Now if the cleared out pipe just stays good, we can then say it was a good value as well.Oh just want to add that the Lenox Plumbing receptionist (maybe Nancy?) was lovely and helpful and expedited for our emergency, so thanks to her as well.

  • Review 105 (2024-12-10 - Rating: 5)

    Joshua did a fantastic job. Nice young man. Thank you

  • Review 106 (2024-09-12 - Rating: 5)

    Josh was professional, helpful , and fast. Thank you. Water leaks are concerning. I had a great customer experience!

  • Review 107 (2024-12-13 - Rating: 5)

    Josh did a fabulous job as always, making our new fridge installation seamless.

  • Review 108 (2024-05-01 - Rating: 5)

    Prompt, timely service. Was struck at how modern and professional their processes were from start to finish. Live person answered, asked for copy of a document (which they received from me via text), to follow up text and email confirmations, all the way through to good service with no issues, concluding with follow-up email and text notes. All the more impressed because its not something Ive experienced with other plumbing services.Good Job!

  • Review 109 (2023-12-27 - Rating: 5)

    This was an absolutely wonderful experience. The technician gave detailed information about the services provided and the condition of our sump pump. He was able to fix the sump pump in very little time and with minimal noise. The technician was also very friendly! With his help, we were recommended companies for a cleanup services (previous damage from flooding). We highly recommend Lenox Plumbing as it was our first experience repairing our sump pump.

  • Review 110 (2024-05-03 - Rating: 5)

    I generally avoid giving any reviews for anything except exceptional service. So, Hats off to your Technician Mark Rambaldo- timely, efficient, knew what he was doing. Had a great demeanor and work attitude . If heā€™s representative of your companyā€™s other techs, you should be advertising in our subdivision bulletin- - virtually all homes will be in need of similar services!

  • Review 111 (2024-01-27 - Rating: 5)

    I had a Friday night plumbing emergency (broken check valve on sump pump) with water spraying in my basement. Lenox was the only company able and willing to come out. Patrick was excellent. He had the issue repaired within 15 minutes and explained what caused it. Lenox will now be my go-to for all my plumbing needs!

  • Review 112 (2024-04-23 - Rating: 5)

    From the estimation process to the appointment, installation and post follow up, I am very pleased. I can see that Lenox has a lot of their back room administration available, organized, responsive and accountable.Excellent experience!

  • Review 113 (2024-06-01 - Rating: 5)

    I am beyond impressed with Josh, I cannot say enough great things about him. My old hot water tank flooded my basement so I called Lennox.I called Lennox for after hour/emergency service. Side note, Lennox are who I call now for all my plumbing jobs because every time they are phenomenal.Anyway, i called at 8 pm and by 9 pm Josh was at my house.This was on a Friday at 8pm. As soon as i answered the door he had a big smile on his face and sais hello to everyone, even my dog. He could have fixed what was leaking but i decided to replace the entire tank since it was 20 years old. He never had an attitude about having to work so late after hours but instead apologized for keeping me up late.ÄŗThe craftsmanship on the tank looked impeccable. He worked his butt off. He took the water tank up and down a flight of stairs all by himself. He left it very clean. Before leaving he took the time to explain draining the tank, temperature settings. Warranty. Etc.. this young man has a great career ahead of him. The one thing I did not like was nothing about Josh but when i paid for it and signed my name it asks to leave a tip. If I left him 20% that would have been an additional $500. He deserves that much but it is hard enough the bill let alone a other $500. I shouldnt have tip for this type of service. I can tip by cash if I want but it would be $40 not 20%!He asked if he could play music. Usially, tradesman play heavy metal, he did not. He played oldies rock. Even his taste in music was amazing. Thank you, Josh!!

  • Review 114 (2025-01-02 - Rating: 5)

    Very nice person and completed all tasks diligently. Thanks

  • Review 115 (2024-02-15 - Rating: 5)

    I highly recommend Lenox Plumbing - and our favorite plumber - Matt. All around exemplary company and employees. Professional, personable, FAST, honest, amazing. Scheduling has been a breeze, and I look forward to seeing Matt (and Nate) when issues arise with our old/original plumbing. Great guys, great company!

  • Review 116 (2024-02-22 - Rating: 5)

    Firstly, Ill lead with plumbing is expensive. With that being said, you also in many cases get what you pay for so if youre looking for a Cheap Plumber they dont seem to run that kind of business.I called, and was given an appointment next day as they had a cancelation which worked out great for me.The plumber arrived precisely at 1pm(given a 1-3pm window), and gave notice when they were on their way and received a picture with the plumber and his name.Got cost estimate (which hurt) for 2 different issues in about 5 minutes.The work was performed and completed in about 1.5 hours total with cleanup.The plumber did not leave a mess, was courteous, professional, and straightforward. He even educated me a little bit.The job looks very well done, as youd expect from a professional.If I needed to hire a plumber again, my wife and I would be calling them first if its another job I couldnt do myself.

  • Review 117 (2024-12-18 - Rating: 5)

    Josh was there on time and got it done cleanly. Good job.

  • Review 118 (2024-06-17 - Rating: 5)

    Matt was amazing! Super kind and professional. We will definitely be using his services again.

  • Review 119 (2023-10-17 - Rating: 5)

    Erica worked with us very quickly to schedule an install for a new water heater. Nate, Shane, and Matt were our technicians and we were very impressed and pleased with their work.There was some sticker shock with the cost/install of a new water heater.Overall I really appreciate everyone at Lenox and will use them again as well as recommend them to others.Thank you so much Erica, Nate, Shane, and Matt you made this stressful situation easy to navigate and quickly resolve.

  • Review 120 (2024-04-24 - Rating: 5)

    Patrick does a great job. Always on time, always prepared with all tools and supplies and cleans up the work area before he leaves. Great communication from the Lenox office about scheduling, etc.

  • Review 121 (2024-03-27 - Rating: 5)

    Called Lenox yesterday and they had Chris come out this morning to replace my 50 gallon Bradford White water heater (so thankful for quick turnaround time) Anymore it seems things arent cheap (3k) but Chris was very nice & professional. He fixed some of the shut off valves and was happy to walk me thru my yearly maintenance of draining it to ensure I am doing it right, which I greatly appreciated.

  • Review 122 (2024-10-25 - Rating: 5)

    Very prompt. Called to schedule a consult and they were able to come the next day.

  • Review 123 (2024-09-05 - Rating: 5)

    Fantastic service. Plumber was here within hours and was very honest and helpful. Highly recommend.

  • Review 124 (2024-07-20 - Rating: 5)

    Was able to get same day service for water heater replacement. Chris did a great job!

  • Review 125 (2023-07-15 - Rating: 5)

    It was a Saturday morning when our tank started leaking we hadnā€™t taken our baths. I saw a number on our furnace for Lenox so I called. They had someone out within a couple hours. We love our service man! Matt was knowledgeable answered all of our questions. He covered his shoes without being ask. And he was efficient. He covered the stairs and the area he work. I wouldnā€™t hesitate to recommend this company.

  • Review 126 (2024-02-27 - Rating: 5)

    Lenox Plumbing did an excellent job replacing our hot water heater. It started leaking late at night and someone came out within 20 minutes to assess the situation. They stopped the immediate leaking and then sent someone out the next morning to replace the entire appliance. Very courteous and efficient.

  • Review 127 (2025-01-07 - Rating: 5)

    The warranty they offer on their work is amazing. Great people that offer a great service.

  • Review 128 (2024-03-23 - Rating: 5)

    This is the second time we called Lenox for Matthew. He is punctual, friendly, professional and most importantly QUALIFIED.He did $1000 + worth of work. Changing and replacing old, rustywater connections. We will as usual, call him again should we need work. Thank you Lenox and Matthew.

  • Review 129 (2024-10-21 - Rating: 5)

    They came out right away with great service and very Knowledgeable. I would highly recommend.

  • Review 130 (2023-09-12 - Rating: 5)

    Needed a hot water tank replaced which Lennox was able to diagnose over the phone. Appreciate the feature of pricing in the auto phone message & financing options if needed. Not only did they send someone out 10 minutes after the call but they had all the parts necessary day of! Josh H was our service guy and he was beyond professional, helpful & educational. You donā€™t find service like this these days! We are so impressed with the level of service that weā€™ll be lifelong customers. Thank you Lenox!

  • Review 131 (2024-01-27 - Rating: 5)

    Lennox plumbing was awesome. I called numerous companies to come out and they are the only ones that could come out on a Friday night during an emergency. Matt was very knowledgeable and explained every step of the way what he was doing. I would highly recommend this company for your plumbing needs. We will be using them in the future

  • Review 132 (2024-03-19 - Rating: 5)

    Brian arrived at my house to perform an inspection and give me an estimate on some plumbing work that I need to have done. He was punctual, right within the time frame I was given. He was professional, friendly and thorough. I will be moving forward with the project through Lenox Plumbing!Edit: I had some knocking sounds in my wall where the new plumbing had been done. I called Lenox on a Monday and Matt arrived at my house the very next morning. I was concerned that there would be another substantial plumbing repair, but Matt resolved the problem quickly with amazing friendliness, professionalism and courtesy. Thanks Matt !!!

  • Review 133 (2024-02-09 - Rating: 5)

    I had water coming in from two spots on my basement floor. Three other plumbing companies failed me. One would not come out to give a free estimate. One said it could be a blockage, but if it wasnt, I would be paying for something I did not need, and still have to get the more extensive repair which he hinted I needed--breaking up the concrete floor and removing what was probably a leaking pipe and replacing with a perforated pipe ($3000). The third company referred me to a foundations company. Patrick very quickly determined he could remove a likely blockage and that I should get it done before we got more rain, which was in the forecast. He told me I might find someone to do it for less. I know I could have, and I do think the charge for what he did was high, but since we had the rain forecast, I did not want to have to wait on someone else to be able to get out to remove the clog. It was roots. Everything is flowing now, the water in the drain has subsided, and Im happy with that. If we were not under the threat of rain, I would have hired another company that charged less for back-cabling. Nevertheless, three other plumbers led me completely astray. Patrick promised to replace my drain cover. I am waiting on that and on an estimate for some other work we discussed.

  • Review 134 (2023-06-29 - Rating: 5)

    Our Bradford White water heater began leaking after only 5 years of service.There was some confusion when my partner first called Lenox, She was told it was no longer under warranty. She knew it was and when she called Bradford White, was assured that indeed it was. Soooo, not sure where that confusion came from. Educate yourself is always the best way to understand and negotiate.Letā€™s talk about the service:They came out within a few hours of the call. Diagnosed the issue and offered solution. The unit would be replaced under warranty. We would need to pay for the labor.Our technician, Josh, is a delightful young person with a great attitude and is refreshingly honest.He had to drive back to their warehouse to get the replacement unit and was back and had us up and running by the time dinner was done. He did excellent work and cleaned up his work area when he was done. Very happy.Price was a bit higher (within $50-100) than their competitors.Considered removing a star due to the original confusion about the warranty. However, that was sorted and Josh was just so delightful I decided full marks were warranted.

  • Review 135 (2024-01-26 - Rating: 5)

    Could not be happier with the service we received today from Lenox and their plumber Joshua. Extremely courteous and professional from the first phone call to the actual onsite repair. Joshua was very knowledgeable and able to repair our failed sump pump immediately. He also went above and beyond to explain the entire system to us and to show us what to keep an eye out for in the future. Thank you!!

  • Review 136 (2024-08-13 - Rating: 5)

    Brian was super professional and knowledgeable. Thanks Brian - looking forward to booking the service with Lenox Plumbing

  • Review 137 (2024-08-27 - Rating: 5)

    Weā€™re quick to arrive for an emergency situation and able to resolve it quickly. Iā€™ll be referring everyone to Lenox for any of their plumbing needs.

  • Review 138 (2023-06-14 - Rating: 5)

    This was our second time using Lenox and it was another great experience. We had an old, leaking spigot that needed to be replaced on the side of the house. Additionally, the water shut off to that spigot inside the house was leaking and we wanted that replaced as well. Lenox was able to get someone out in a reasonable time - Josh did an excellent job replacing all parts and within a couple hours everything looked great and was good to go! Lenox does a fantastic job and were always happy to recommend them to our friends and family.

  • Review 139 (2024-12-15 - Rating: 5)

    Chris was very responsive and helpful, he was conscientious of our home and maintained cleanliness. He gave accurate assessment and solutions. 10/10 recommend the service provided. Prices were great even with emergency service.

  • Review 140 (2024-06-09 - Rating: 5)

    I hope you know how much I appreciated the excellent work and service you and Brian? gave me. The work and information was excellent.VERYGOOD! CI WILL CALL YOU AGAIN. AT LEAST ANNUALLY FOR A CHECK UP!

  • Review 141 (2024-08-29 - Rating: 5)

    We needed to have the toilet in our first floor bath repaired. Lenox Plumbing came out very quickly to take care of the job. The repairman was very polite and efficient and got our toilet up and running in a very short time. Thank you, Lenox Plumbing!

  • Review 142 (2023-10-03 - Rating: 5)

    I had another contractor tell me my sump-pump was in need of desperate repair. He even disconnected it and told me not to use it. Something seemed off. I called Lenox Plumbing the next day for a second consultation. They send two wonderful staff members who spent 15 minutes reviewing my system. They told me I was right; the other contract was trying to take me for a ride. There was nothing wrong with my sump-pump! Honesty goes a long way! Customer for life!

  • Review 143 (2023-11-06 - Rating: 5)

    We had Matt out to fix a clogged main drain in our basement. We had water backing up in the house and not flowing properly. He came out and was very fast. This is the third different time weā€™ve had to use Lenox, very much recommend their work!

  • Review 144 (2024-01-12 - Rating: 5)

    Very pleased with the quality of work done to fix a pipe that had burst within kitchen walls. Joshua was very pleasant and professional, was able to complete pipe repair with as little cutting into wall as possible. Would definitely contact Lennox again if needed!

  • Review 145 (2025-01-04 - Rating: 5)

    Excellent!! I requested service by cell message at night, and they booked my appointment for the next day. Josh did great work!

  • Review 146 (2023-06-02 - Rating: 5)

    I had Lenox out to help with a clog. It ended up being much simpler than wed thought, so it was a quick service call. Still, the tech was thorough in making sure everything was in working order before he left. He was polite and professional, and arrived promptly at the beginning of the service window Lenox had estimated.

  • Review 147 (2024-05-02 - Rating: 5)

    Lenox installed a new water heater and two toilets; repaired a valve in the basement and replaced a faulty shower cartridge. There was an issue with the lid on one of the toilets. It was a manufacturers defect, not the fault of Lenox, but they went out of their way to get an acceptable lid. Matt did the initial installation and was excellent. I dealt with Riley and Shantelle in the office as well as other staff who took care of getting a properly fitting lid (it took more than one try). Everyone was patient and pleasant throughout the process...good customer service is something to be grateful for! I would recommend them highly.

  • Review 148 (2023-09-22 - Rating: 5)

    Lenox is so responsive and so professional -- I love this company! They worked hard to arrange an after hours appointment for me for an emergency, solved the problem, and made suggestions for how to avoid future problems. Everyone Ive dealt with there has been so helpful and so kind -- just a great, reliable business to work with.

  • Review 149 (2023-08-30 - Rating: 5)

    We had a most pleasant experience with our tech, Jason, from Lenox. The office staff was pleasant and was able to schedule our repair same day. Jason was very knowledgeable and knew his profession well. Gave us an estimate, proceeded with the repair. Very happy with our encounter with Lenox Plumbing from beginning to end! We will use again and will recommend!Toya Pilcher

  • Review 150 (2023-08-26 - Rating: 5)

    We were very impressed with the Lenox rep. Josh. Young as he was, he knew what he was doing and diagnosed our sump pump problem and provided us with a quote for a Lenox replacement. Am impressive service man. And he came quickly that same morning, despite the number of homeowners problems after that heavy rainstorm. Their telephone rep was also very professional.

  • Review 151 (2024-02-15 - Rating: 5)

    Very happy with our service after moving to a new home. Received quick replies to our questions and able to schedule an appointment quickly and easily. The tech was very friendly. Would recommend and would use again.

  • Review 152 (2023-04-02 - Rating: 5)

    I recently had a great experience with Lenox Plumbing. When my water heater tank needed to be replaced, they responded to my call late on a Friday and were able to schedule the replacement for the very next day. The team arrived promptly and efficiently replaced the tank before noon. They even took care of disposing the old tank. The team was very professional and quick, and as a first-time user, I received a discount too. I highly recommend Lenox Plumbing for their excellent service and great value

  • Review 153 (2023-11-12 - Rating: 5)

    I was impressed with the job Josh from Lenox did at my house. He explained everything he was going to do before he did it.He left my kitchen clean when done. I would recommend Lenox to anyone needing a plumber. Prices were good to. I will have them again if needed.

  • Review 154 (2022-11-24 - Rating: 5)

    We noticed our water heater leaking this morning and Lenox was able to come out the same day to replace it. Patrick was on time, friendly, and professional. He explained what needed to be done, then got right to work. Install time took a couple hours and were back up and running. Very grateful and satisfied with their service!

  • Review 155 (2024-07-08 - Rating: 5)

    Very straight forward & kind service. Was able to come and address the problem within 2 hours of a phone call after hours. Will be using again

  • Review 156 (2023-12-09 - Rating: 5)

    They came out on Friday night within about an hour of my call for my broken water heater. The person who made the appointment was nice and very helpful. I knew exactly what to expect when the plumber got to me. The plumber was also friendly, but most importantly, he knew what he was doing. He even explained the problem to me in a way I understood. He went above and beyond trying to get that water heater working for me. I highly recommend Lennox Plumbing.

  • Review 157 (2024-05-03 - Rating: 5)

    Lenox plumbing delivers excellent service in a professional and timely manner. Also has fantastic follow up. Great company would definitely use them again.

  • Review 158 (2024-01-22 - Rating: 5)

    Shane,and Josh did a awesome job.I highly recommend this company.They were pleasant,and their prices were not outrageous as others.I will definitely will use this company again.January 2024I had a clog drain Lenox came to the rescue . As always service is very goodAnd will be back to clear more of the roots at no charge. If you need a plumber call LENOXThank you Lenox ā¤ļø

  • Review 159 (2023-08-29 - Rating: 5)

    Great experience from the initial phone call to scheduling an estimate and then to scheduled repair. The person who answered the phone and scheduled was very polite, professional, and easy to work with. I got appts right away for the estimate/repair. Patrick arrived on time for both the estimate and repair and was very friendly and professional. Everyone took their time and answered our questions. 10/10 def recommend and will work with them again. :)

  • Review 160 (2023-12-12 - Rating: 5)

    Josh came to our store last week to help us with our clogged grease trap. He was very polite and respectful. Figured out what the problem was and fixed, as one of the kitchen managers I really appreciated how quickly he got to the problem and we are back in business. Thank you so much.

  • Review 161 (2023-05-27 - Rating: 5)

    Woke up on Tuesday morning and a section of my basement ceiling was dripping water, and the first thing I thought was the roof. Lenox was recommended by a friend so I called them and they were able to give me an appointment the very next day. The two men, Shane and Nate arrived earlier than the time was given. Both very friendly and extremely polite. They quickly discovered and diagnosed the issue which was coming from an upstairs toilet that needed to be replaced. We were told that once we buy the toilet they would come out to install if we would like for them to complete the job. We bought the toilet, and they were able to come out the very next day. Also we were told that they knew the toilet would be heavy so they would remove it from the car once they came back. How thoughtful. Shane and Nate cleaned up the area and taken away the old toilet and boxes from the new one. Kudos for a job well done. Importantly since these two were the ones who initially came out this is who I requested to come finish the job. Thank you. Needless to say, I highly recommend this company to anyone whoā€™s looking to get a job done quickly and for a reasonable price. Thanks so much!

  • Review 162 (2024-04-12 - Rating: 5)

    Excellent service from the whole team at Lenox! Everyone was very professional and kind. Great communication from their office staff. Jenna was quick to respond and call back and schedule our appointments for the next day. Patrick did an excellent job with our repairs. He was thorough and knowledgeable, explaining answers to all of our questions very well. He used tarp and wore foot covers to help minimize clean up.Highly recommend them!

  • Review 163 (2025-01-03 - Rating: 5)

    Quick to respond! Very thorough with next steps and options for repair

  • Review 164 (2024-05-01 - Rating: 5)

    Very nice staff from my setting up appointment to the tech that came to fix the problem. He was very honest about the issues as well.Second time using Lenox and I will again.

  • Review 165 (2024-07-12 - Rating: 5)

    They did backflow test for me. Great service fast and on point. I will for sure use them again

  • Review 166 (2024-08-12 - Rating: 5)

    Patrick is a great plumber and a great guy. Lenox always comes thru with professionalism!

  • Review 167 (2024-04-23 - Rating: 5)

    The team at Lenox Plumbing, LLC of Canton Michigan do a great job. They have been to my house multiple times for varying plumbing repairs. Their plumbers are prompt and easy to work with. Thank you!

  • Review 168 (2024-04-18 - Rating: 5)

    We highly recommend Lenox Plumbing. We have used Lenox Plumbing for many plumbing issues and projects over the years both simple and complex, and without exception we have always found them to be extremely professional, competent and friendly.

  • Review 169 (2023-05-11 - Rating: 5)

    I had a outdoor spigot leak, cracked galvanized elbow joint and kitchen faucet installation (3 jobs). Lenox was the only prompt and responsive company to get an appointment scheduled on the same day (fixing an appointment was a breeze, just one call!) and the technician appeared On-Time. The technician was very professional, thorough and the quality of the job was outstanding. A bit on the expensive side, and I will not hesitate to engage them again for any plumbing needs. Quality of work and Peace of mind guaranteed.Special appreciation to Patrick. A job well done.

  • Review 170 (2023-07-22 - Rating: 5)

    We used Lenox Plumbing after our sump pump started acting funny after a storm. The repair techs were very knowledgeable, helpful and ensured the system was functioning properly! Very happy with the team that came out!

  • Review 171 (2024-02-19 - Rating: 5)

    We were very happy with Josh. He showed up on time, he was really quick and efficient and really friendly and professional. We would definitely recommend and use him again.

  • Review 172 (2024-04-09 - Rating: 5)

    Great experience. The Lenox team arrived promptly and prepared. They were friendly and professional and had me fixed up in a jiffy!

  • Review 173 (2024-09-25 - Rating: 5)

    Great service. They came out fast and the price for repair was reasonable.

  • Review 174 (2023-01-16 - Rating: 5)

    Found Lenox over Google. Great reviews. Called to inquire and was surprised to find an appointment could be made that very same week. Seemed too easy!! Matthew came through, did an outstanding job, and was very informative. Pricing was fair, and I couldnā€™t be happier. Plan to have him back come spring to do some more work outside. Thanks, Matthew and Lenox!

  • Review 175 (2024-07-30 - Rating: 5)

    Mathew did such a BEAUTIFUL Job an Clean up with helpful Info that no one else can take his Place...

  • Review 176 (2024-11-15 - Rating: 5)

    Fast service to quote, schedule and replace our hot water heater when it went.

  • Review 177 (2023-07-28 - Rating: 5)

    The team at Lenox Plumbing was amazing! I used the after hours text option and had a quote within an hour and the team was out to install my new water heater within 24 hours of me signing the quote. Bonus - they were able to get my old water heater covered under warranty!

  • Review 178 (2024-05-23 - Rating: 5)

    This is my third time using Lenox and theyre still the first call I make when I have plumbing issues. This time they came out after hours to handle a leak in the supply line to my refrigerator. The plumber was friendly, on time and he even made suggestions to save me from some future problems.

  • Review 179 (2023-10-10 - Rating: 5)

    I greatly appreciated the office manager getting me a quick appointment to look at a sewer pipe issue in my basement. The technician was professional and very helpful. He was able to set up a temporary fix while he writes up an estimate for the job since a section of the pipe will need to be replaced. I appreciated this quick work as this was an emergency repair.

  • Review 180 (2024-01-11 - Rating: 5)

    The technician was very nice and thorough. He was timely and went above and beyond making sure my drain was clear. He also gave advice on what to use to keep the drains clear of roots. I highly recommend them to anyone needing plumbing done.

  • Review 181 (2023-08-26 - Rating: 5)

    Due to flooding in our basement we called out Lenox Plumbing under the assumption our water heater was leaking and needed replacing. Josh, one of the techs, was super friendly and professional. He advised us that the flooding was due to our sump pump and not the water heater. I really appreciated his honesty that we did not need to replace it despite it being 21 years old. He offered us tips on how to keep the water at bay in the basement until our power was restored. Thank you Lenox. Will definitely recommend again.

  • Review 182 (2024-03-11 - Rating: 5)

    Was just interested in doing some preventative maintenance/ check up. Josh was on time, friendly, courteous and knowledgeable. Was very happy to find out that I didnā€™t need a new system at this time. Thanks to Lenox and Josh

  • Review 183 (2023-08-17 - Rating: 4)

    Overall, I had a positive experience with Lennox Plumbing and would use them again. I had them out to replace a cracked main drain pipe coming from the bathroom faucet. It actually was still leaking after (took a couple months for me to see this as the initial repair happened when I was about to start a bathroom renovation, so it just wasnā€™t used for a very long time). They were very efficient and considerate about the repair and did not charge any extra for it.One super minor thing that really bugged me was when I initially had them out, they didnā€™t send me the estimate until I paid the bill for the initial visit and evaluation. They had said they would credit me for that if I hired them for the workā€”which they didā€”but I was trying to wait for the quote so I could pay it all together and didnā€™t get a clear picture that they werenā€™t sending the estimate until I had paid the initial bill. So I was annoyed about the delay as I waited for a quote while they waited to send me the quote until I paid the initial bill. Just a miscommunication, so mentioning more so others donā€™t get annoyed needlessly.

  • Review 184 (2022-04-19 - Rating: 5)

    Great experience with Lenox Plumbing! Had two basement drains backing up on Saturday morning while out of town. They took my call quickly, scheduled someone to come out between 11 and 1, and arrived around noon. The person doing the service was fast, professional, and communicative. He quickly fixed the problem, and the price was reasonable too. I will be using this company again if I have another issue.

  • Review 185 (2023-07-25 - Rating: 5)

    Lenox was very responsive and scheduled a technician to assess my issue at my earliest convenience. Joshua assessed the situation and discussed the options for water heater replacement with me. I made the purchase and he completed the installation quickly and neatly.

  • Review 186 (2023-05-30 - Rating: 5)

    Kitchen sink was backed up and I had a hard time getting anyone to respond because it was a holiday weekend. Lenox responded and I ended up waiting until after the weekend but still used them because they responded. Came out when at beginning of tim block (texted when on way). Tried a few simple fixes first but had to go further. Told me the cost before proceeding. Got the job done quickly. They were very nice and professional. Happy with the job done and will use again if needed.

  • Review 187 (2023-06-18 - Rating: 5)

    Water heater needed replacing, Lenox tech was very knowledgeable and professional. In and out in an hour, kindly explained everything we needed to know. Cost was relatively less expensive than we were estimating originally, all around very happy with Lenox and I highly recommend!

  • Review 188 (2022-05-09 - Rating: 5)

    They found a source of the leak, but after they left, there was still leaking. There apparently were 2 sources. The leak has not subsided at all.Update: The next day, the leak completely subsided! So, they DID fix the leak. Im sorry my review was negative before, but I dont understand why itd still leak as much as it had before even after they stopped it. Its fixed!

  • Review 189 (2024-11-25 - Rating: 5)

    Pat was very personable. Did a great job.

  • Review 190 (2023-07-21 - Rating: 5)

    My water heater failed and I found this place after a local plumber completely dropped the ball. Lenox was extremely professional sending text message updates and phone call confirmations. The tech was courteous and worked very quickly to install our Bradford white slim unit. Within 24 I was able to take a hot shower, highly recommend!

  • Review 191 (2024-08-18 - Rating: 5)

    Have been using Lenox plumbing for several projects around the condo. They are fantastic!

  • Review 192 (2023-10-12 - Rating: 5)

    Had another company come out, and they were gonna charge me near 1,000 dollars to fix my problem. Lenox came out, quoted me well below that, and got it done quickly. The two gentlemen who came were extremely professional and polite, and assured me that what the other company told me was untrue. So glad I went went Lenox.

  • Review 193 (2024-01-25 - Rating: 5)

    Technician Josh was absolutely great. Informed us when he was arriving, assessed our situation and gave us an honest assessment. Very polite, professional and most importantly honest. Thanks!

  • Review 194 (2023-03-07 - Rating: 5)

    Friendly, efficient service - I needed a toilet and vanity removed prior to some foundation wall repair. Lenox provided a quote over email after I sent photos (no schedule juggling for an in-person estimate), and had great communication leading up to the appointment. Day of, the servicers called to check if it was alright to arrive early, and finished the job before the original appointment window - highly satisfied with Lenox Plumbing services!Edit: had Lenox back to reinstall toilet/vanity, and asked for estimates on a few other projects a few months later. Matt did fantastic work - everything was clean and done within the time we had reserved for the appointment, did a thorough walkthrough of the completed work before he left, and gave us an ETA on when hed have the estimates for the remaining work back. Still highly recommend!

  • Review 195 (2023-05-01 - Rating: 5)

    Jason was very professional, was able to come earlier than expected and called to communicate about his timing in advance. He was very knowledgeable and able to give advice on what needed fixing/replacing and what didnā€™t. We had previously used Lenox for a new water heater installation and will definitely use Lenox again.

  • Review 196 (2023-07-31 - Rating: 4)

    I had a good experience with this company and the price was reasonable for what I had done. The only reason I didnt give them 5 stars is the technician didnt use shoe covers when he entered my home. Being in the business of plumbing...Im sure shoes can get pretty grimy so shoe covers should be automatic in my opinion. I would recommend this company to others as it was recommended to me.