Roto-Rooter Plumbing & Drain Services

Photo of Roto-Rooter Plumbing & Drain Services

Located in North canton, Ohio

Address: 7193 Sunset Strip Ave NW, North Canton, OH 44720, United States

Phone: +1 330-333-9006

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber

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Comments

  • Review 1 (2024-09-28 - Rating: 5)

    Very professional staff! Guys worked fast and cleaned up when finished.Brandon, Bhrandon, Chris, and Mark were great guys to work with on our big project!!!

  • Review 2 (2024-10-04 - Rating: 5)

    Excellent work! Brandon was amazing! He explained everything perfectly. He did an outstanding job with the work, and he cleaned up after him self every step of the way! Would definitely recommend! Thank you so much!

  • Review 3 (2024-11-12 - Rating: 5)

    I recently had the pleasure of working with Brandon Kruger from Roto Rooter, who did an outstanding job replacing my water heater and well bladder tank. Brandon is incredibly knowledgeable, passionate about his work, and goes above and beyond to make sure everything is done right. He took the time to explain each step in detail, which helped me understand the process and feel comfortable with the work being done. His communication was excellent, and it’s clear he genuinely cares about providing quality service.Unfortunately, my experience with the service manager, Brandon Poindexter, was disappointing. I received conflicting and incorrect information from him several times, which created a lot of confusion and nearly led me to cancel the service. If it hadn’t been for Brandon Kruger stepping in to clarify and resolve the situation, I would have ended my relationship with Roto Rooter entirely.Thanks to Brandon Kruger’s expertise and dedication, everything turned out perfectly. I highly recommend him for any plumbing work. Roto Rooter is lucky to have someone as committed as Brandon on their team, but I hope the management addresses these communication issues to prevent future misunderstandings.

  • Review 4 (2024-12-07 - Rating: 5)

    My father had service done at his home and there were concerns about what he was told and the service provided. Upon my calling and speaking with the General Manager about these issues, he spoke with me very professionally and respectfully and offered a refund of my Fathers money. Prior to this conversation I questioned ever recommending this company; however, the customer service and respect shown to both my Father and myself by the General Manger will result in many recommendations. Aaron is a true customer focused person and deeply cares about his Franchise! Thank you!

  • Review 5 (2024-12-31 - Rating: 5)

    Awesome company. They have fixed many things for me from water heaters to clearing a drain. I will continue to use them as theyve always solved the issue in a timely manner. Definitely worth every penny.

  • Review 6 (2024-10-15 - Rating: 5)

    Had an exceptional experience with Root-Rooter my technician Mike was very professional and knowledgeable gave me all options I needed to fix the problem with my kitchen sink. It took him a while to fix the problem which he said might happen and that he wouldn’t stop till he had my drain running. He also suggested that he could clean the main while he was here and gave me a special discount to have both done at the same time. Mikes boss Chris stopped by to check out the main drain cleaning and run a camera test to make sure the main was clear. I really appreciated the extra steps that Mike and Chris did for our home. They were very honest and informative. Great Job ! Now I know I have a personal technician I can call on when I have a problem. Thank You. Tina Jordan

  • Review 7 (2024-10-28 - Rating: 5)

    We have tried to snake our drain a couple times this past year and it just kept backing up.. had no idea why or how… after a long few minutes of wife-nagging my husband he finally let me call a plumber lol.. Russell came out he has helped us before and is always so polite and friendly. He reassured me he would fix it and he did! Him and his partner John will treat you like family and won’t leave until you are at piece of mind. Even if it means shoving a camera down your pipe. They took the time to explain the science and reasoning for our situation and even provided us advise for long term solutions for our main drain. Both techs were super sweet, full of knowledge, and affordable. I will be recommending them to friends and family. Thank you again so much !! My family can now shower and use the restroom thank you all so much

  • Review 8 (2024-11-29 - Rating: 5)

    I had an emergency water heater issue. Called Roto Rooter to get someone to the house to see what was wrong as I was in South Dakota at the time and my home is in Ohio. Mike called me and immediately made me feel comfortable that he would be fine working with my son to see what was wrong. He was so helpful and was able to get me on the calendar for a few days later. The job took 12 hours but they worked so hard and kept me informed of the process as they put in my new tankless system. I can’t say enough about how efficient and professional they were and the price for the service was also good. Thanks Roto Rooter!

  • Review 9 (2024-10-28 - Rating: 5)

    I had a drain back up at 4am. I made an online appointment for 8am and was contacted by their dispatch at 8am and someone was here to fix at 9am. Michael was the plumber that came out and he was nothing short of amazing. Very friendly and knowledgeable. 10/10 would recommend.

  • Review 10 (2024-08-30 - Rating: 5)

    I have used Roto-Rooter in the past and was quite satisfied with the work. I had occasion to call again and this time it turned out to be a MAJOR problem. But once again Im pleased with the work that was done and now I should have no problems for several years. Thanks to Brandon, Brandon and Kevin. You guys are awesome!

  • Review 11 (2024-12-07 - Rating: 5)

    Technician Brady can within the designated time.Issue was a clogged toilet.He was knowledgeable about the fix for our problem and corrected it quickly.He was very pleasant to work with.Fee was reasonable.I would use Roto-Rooter again.

  • Review 12 (2024-10-17 - Rating: 5)

    Anthony, Jake, Bryson, and John were awesome. They did great work and were the epitome of professionalism. I had a “small” issue that turned into a project. I’ve had two other companies fix the issue but this team addressed the problem.William (Will) Smith was also fantastic. Super personable and thorough as he helped with our insurance claim.If you’re having plumbing trouble skip the hassle and call Roto-Rooter.

  • Review 13 (2024-08-28 - Rating: 5)

    Anthony was very professional and helpful. He worked with me and our home warranty reps on the phone to get our main drain line unclogged and the service covered by our warranty. He resolved our problem and completed our paperwork in about two hours total from arrival to departure. I am very satisfied with the entire thing.

  • Review 14 (2024-11-12 - Rating: 5)

    On Friday, November 8, 2024, i called Roto Rooter after receiving a $91.05 water bill. The young lady was very empathetic about my high water bill, professional, and reassured me that Roto Rooter could solve my water issues. She offered to dispatch a plumbing repairman to come to my house the following day without any extra charge. So on Saturday, November 9, 2024, Matt from Roto Rooter came my house to investigate my water problem. He thoroughly inspected my basement, heard the water trickling through a pipe and diagnosed the water problem right away. He pointed out several things that could be contributing to the problem, ie toilet flap not staying secure and allowing water to surge through the tank to the pipe in basement, also that the toilet wax ring and gasket were probably old and reused when new toilet was replaced several years before we moved in and finally, the water shut-off valve and line was also reused. He gave me several repair options to choose from and the price was very reasonable! When I questioned the brand of toilet I would be getting,he reassured me that Roto Rooter stands behind their choice of using American Standard toilets. Matt wore shoe covers so as not to dirty my carpet. He made no mess with water in the bathroom when he replaced my toilet. He took the old toilet away and finally, he double checked to be sure there was no more water trickling in the basement.So, I was quit pleased with his neat work and quick repair. I feel confident that this will solve my monthly $91.05 water bill and this repair will pay for itself in time. I highly recommend Roto Rooter and staff, including the young lady answering the phone, and of course, Matt, my repairman, who did an excellent job!He is very knowledgeable, efficient, and a great asset to their company.

  • Review 15 (2025-01-08 - Rating: 5)

    John was very professional he answered my questions, he explained everything. Everyone did a wonderful job. I would recommend roto rooter.

  • Review 16 (2024-08-24 - Rating: 5)

    I put a request in online for RotoRooter at 5:30am to come clear what I thought was a main sewer line stoppage because of a bad smell right where the line comes into the house. They were out at 8am just when I was getting back from the grocery. William helped carry my groceries in and then checked around and diagnosed a dead animal rather than a sewer issue. He was so polite and nice and they didnt even charge me a service call fee. I will definitely call them again.

  • Review 17 (2024-11-10 - Rating: 5)

    Tim was very good at what he needed to do... did not leave me a mess to clean up.. made sure we knew what needed done before he continued to get the job done.. told us the cost before he continued and gave us the choice of continuing or not then explained the pros and cons.. Job well done Tim...thank you.. 👍👍

  • Review 18 (2024-12-19 - Rating: 5)

    This is the first time using Roto-Rooter and have to say. Very pleased with how thorough and of course, I had a few questions . I would highly recommend there service to anyone. Thank you Mark and his wonderful assistant

  • Review 19 (2024-10-18 - Rating: 5)

    Kudos to the entire team at Roto Rooter, North Canton! I needed 7 lines replaced and an outdoor faucet and these guys not only got out the same day to assess the job, but the entire project was completed beyond my expectations in 36 hours! Can’t speak any more highly of this team!!

  • Review 20 (2024-07-13 - Rating: 5)

    This branch was very busy, but still managed to get a guy out within 24 hours of being called. No other contractors could do that!Brandon was polite fast and efficient. And very knowledgeable. I think I will offer him a job at my company.

  • Review 21 (2024-10-31 - Rating: 5)

    Great service! Both Chris and Matt went over and beyond to get our blockage dislodged. The two worked as a determined team and got the job done. I would highly recommend these two workers.

  • Review 22 (2024-12-29 - Rating: 5)

    Mike, Chris , Russel were Very Professional and Excellent explained every step of the way to open my difficult drain. Very pleasant !! I would Absolutely Recommend again !!

  • Review 23 (2024-08-14 - Rating: 5)

    Matt was very good at taking care of my sink problem. He provided information and did what was needed to be done to clear my drain. I used my sink today and all was good. Thanks roto rooter.

  • Review 24 (2024-08-24 - Rating: 5)

    Mark was prompt and courteous. He diagnosed and fixed the issue quickly and the price was fair, especially on a Saturday. We will definitely use Roto-Rooter for future needs.

  • Review 25 (2024-09-06 - Rating: 5)

    Called at 3:30pm, had technician Anthony here in minutes, followed by John and William the same day. They did an excellent job clearing the drains and helping facilitate sewage clean up scheduled for the next day. Couldnt recommend them more

  • Review 26 (2024-08-16 - Rating: 5)

    The service was excellent, and the three techs were great and personable. Gary was very helpful and had alot of compassion. Which made my wife calm after the bad news was given to her . But now we are all repaired and up and running. Thanks roto- rooter team.

  • Review 27 (2024-09-16 - Rating: 5)

    GREAT! Came within an hour of my calling to fix my drain problem. Anthony was super, explained things so even I could understand. Fixed everything perfectly. When you call Roto-Rooter-Canton, ask for Anthony! Im giving him seven stars! * * * * * * *

  • Review 28 (2024-08-10 - Rating: 5)

    Brandon and Anthony were great. They repaired our MOEN kitchen faucet as well as a couple other items. They informed me on getting free replacement parts from MOEN. It was a very tedious job to replace, and get the faucet working. I appreciate their attention to detail in getting the job done. I would highly recommend them to others.

  • Review 29 (2024-12-26 - Rating: 5)

    Russ was highly professional and got the job done quickly and correctly could not ask for a better service professional.

  • Review 30 (2024-09-05 - Rating: 5)

    The technician was Mark Geer. He did an awesome job explaining what he was going to do and took his time making sure I understood. He did a great job fixing our situation.

  • Review 31 (2024-08-02 - Rating: 5)

    Brandon and Anthony provided us excellent service! We had a challenging job and they tackled it head on. They were extremely polite and communicated every step of the process. Highly recommend!

  • Review 32 (2024-08-18 - Rating: 5)

    Russ was very friendly and thorough during the process for a main line backup. Always recommend these guys. Having quick service on Sundays is comforting when things go wrong!

  • Review 33 (2024-12-23 - Rating: 5)

    Bhrandon was professional and concise in explaining process and pricing. Our drain is now open and were pleased.

  • Review 34 (2024-12-03 - Rating: 5)

    Very pleased with their service. They stood behind the quote that was given. Technician was very efficient and friendly. Would highly recommend them.

  • Review 35 (2024-09-19 - Rating: 5)

    Very fast and prompt service! They were very transparent and walked me through every step of what they were doing! Anthony & John were both very friendly and professional! Very highly recommend them!

  • Review 36 (2024-10-25 - Rating: 5)

    Brandon came to save the day! He was so kind and informative. I will be requesting him every time I am in need of plumbing needs

  • Review 37 (2024-11-22 - Rating: 5)

    We had Russell come out and clean basement drain ! Very polite professional young man ! Roto Rooter very fortunate to have Russell working with them !!

  • Review 38 (2024-10-31 - Rating: 5)

    Anthony was very professional and detailed in explaining to me everything he was going to do I felt really good that I will have no further problems

  • Review 39 (2024-07-20 - Rating: 5)

    Immediate response by the Roto-Rooter on the same day the call was made. Diagnosed and explained solutions to the drainage issue. Was able to replace a section of drainage pipe with minimal damage to the lawn. Knowledgeable, dependable and great follow up. Returned several days later to address another newly found problem with a different downspout. Called this morning and by 5 PM the problem was resolved. Again, efficient and dependable service. I had a second issue with a different downspout two weeks later. Again, I received an immediate response that day and a few days later the issue was resolved with replacement of drainage pipe. Minimal disturbance of surrounding plantings. Can hardly notice that work was even performed.

  • Review 40 (2024-05-08 - Rating: 5)

    We had a clogged sewer line. Brandon came out and did an amazing job! He was awesome, informative, attentive, super nice! We couldnt be more happy with him and the results! The owner, manager, their whole team kept us informed and apprised of the situation every step of the way! They really took such great care of us! Me and my husband highly recommend them !!

  • Review 41 (2024-09-30 - Rating: 5)

    Anthony did a great job explains our options on fixing our toilet problems. He did the fix in a timely manner and was very pleasant to talk to.

  • Review 42 (2024-06-26 - Rating: 5)

    Roto Rooter has been our go to company for the last 6 years. When we moved to Canton and began renovation on our home Roto Rooter always serviced us and did an excellent job. They’ve replaced several pipes and plumbing as well as toilets and have snaked drains and assessed several issues. They have always been able to break things down for us in a way that we can understand and they are professional and friendly. Anytime we need their services we call and they are there for us quickly. We are so thankful for their hard work over the years and everything that they have done. It has made things easier on us and we can rest assured knowing the work was done correctly and tediously. All of the staff have always been friendly and we appreciate them all. Thank you to Brandon and Aaron and Willam and the office staff as well.

  • Review 43 (2025-01-04 - Rating: 5)

    Very satisfied with the service from the technician. He worked very hard to free the drain. Thanks again.

  • Review 44 (2024-11-20 - Rating: 5)

    Brandon was diligent on repairing my drain issue. Highly recommend Roto-Rooter for all plumbing needs.

  • Review 45 (2024-12-05 - Rating: 4)

    They were able to come today and clear the blockage. They also ran a camera to show me my 100yr old drains. A little pricey, but it got done quickly!

  • Review 46 (2024-11-01 - Rating: 5)

    Brandon is an awesome tech. Explained everything wasn’t going to leave until the problem was fixed. Great customer service!!

  • Review 47 (2024-06-12 - Rating: 5)

    Tech Adam Morgan came out on 6-3-24. This guy was nothing but great from the start. Polite and professional and asked about our plumbing issue. He went over all possible causes for our plumbing backup to our septic and how he could resolve the issue. Within an hour he had our main line from our house to septic tank unclogged and up and running. Could not ask for better customer service from him and he is the reason I will be calling roto-rooter for any future plumbing work. Thanks Adam!

  • Review 48 (2024-12-11 - Rating: 5)

    We were so grateful that Brandon was knowledgeable and honest about our situation and worked within our budget! Would highly recommend!

  • Review 49 (2024-07-06 - Rating: 4)

    I called Roto-Rooter today requesting an estimate to unclog sewer pipe and received service less than an hour after calling. I was concerned about receiving service on a Saturday afternoon but the Plummer arrived chvked and gave an estimate and we agreed on how to correct problem and price. Everything is good to go.Thanks, Roto-Rooter

  • Review 50 (2024-04-04 - Rating: 5)

    William and the Restoration Department has been AWESOME!!William from day 1 was a joy to meet! I appreciate him for his great customer service skills and for returning my phone calls in a timely manner. His willingness to operate in excellence and integrity made me feel confident in my decision in choosing clean up from a sewage back up.My residence also serves as a state licensed Treatment Foster Home so proper clean up and sanitation is important to me (even though I still have major plumbing work that needs to needs to be done).Aaron, Zeke, Parrish and Mitch were prompt, respectful and did great at getting things done!!👍👍👍

  • Review 51 (2024-08-19 - Rating: 5)

    Anthony and Brandon were very nice and explained everything in detail on the repairs. We will definitely use your company if needed.

  • Review 52 (2024-06-18 - Rating: 5)

    The experience was a very pleasant one and very learned one on my part the service man was Mark and as he went to explain everything and then the boss came and we got the camera through and were going to come back and do another job here in September because it needs a little extra work but they did a super job and I am very very pleased very good crew and I appreciate it immensely thank you again. 06/18/24-Mark was here again today, Mainly because I didnt let him do what he wanted to do in the first place. He did a fantastic job, and he is a very nice guy, gets a Big A++++++ from me. And I had to call Brandon before he came cause I was running late, and he made sure that mark came after I told him how much I appreciated him last time and he worked with me tremendously on making sure everything was going well so a Big A +++++ for Brandon also. When you have a problem and you call the place very easy to set up an appointment and these people treat you well so I more than I can tell you give you a reference for Roto-Rooter in North Canton, excellent people and Id like to thank them all treated me well.

  • Review 53 (2024-08-26 - Rating: 5)

    Mark came out to hydro jet the main line and he provided excellent service along with Chris that put a camera through the line and explained everything, job well done

  • Review 54 (2024-11-20 - Rating: 5)

    The technician was very nice and had the job done with in a timely manner.I suggest Roto Rooter to anyone who needs plumbing work done. Dave Mesic.

  • Review 55 (2024-06-11 - Rating: 5)

    Brandon was very professional, very knowledgeable and explained everything he was doing as far as replacing my water heater and gas line/pipes. He has done work for me before and I will be asking for him in the future when I need something repaired. He even went above and beyond and corrected my water pressure but advised I will probably need a new water softener in the future. . I will definitely recommend Roto Rooter to family and friends. Thank you very much

  • Review 56 (2024-08-08 - Rating: 5)

    I appreciate the thorough job that Anthony and Brandon did for us, today. Integrity to do the job right! The drain isn’t clogged anymore! God bless you, guys! Thanks for everything! Thank You Roto Rooter!

  • Review 57 (2024-10-12 - Rating: 5)

    Bhrandon was great to speak with and line up the appoint. Tim was very helpful, efficient and thoughtful. Great work and experience!Ed

  • Review 58 (2024-12-11 - Rating: 5)

    We were pleased with our service and being able to get same day even late at night!!! Technician was professional and very pleasant!

  • Review 59 (2024-05-14 - Rating: 5)

    You and yourTeam did a very great job for us in our basement water flood issue. Darius professional engineer and Service operations Manager Brandon was also very professional with follow up, time, and all areas.I would use this company 100% for any things within our family or friends.Thanks for all.

  • Review 60 (2024-08-19 - Rating: 5)

    I am always pleased with the team at Canton RotoRooter. Today Brandon W and Anthony were here. I appreciate the knowledge they shared and the patience they had explaining the problem.

  • Review 61 (2024-05-14 - Rating: 5)

    These guys are pros. They have been out to my house several times to help me deal with plumbing and water clean up issues. They are always super freindly and very professional. Gary was great to deal with and Aaron and Parrish especially have always taken care of me. If you have a plumbing issue...these are the guys you want to call

  • Review 62 (2024-07-17 - Rating: 5)

    They came on time, provided me with a quote, then promptly fixed my clogged drain line. Its working great!! Mike was very informative and helpful.

  • Review 63 (2024-11-08 - Rating: 5)

    Had great service from these guys, serviced portion of water lines and have had no issues. Thanks again and will definitely use your services again!

  • Review 64 (2024-12-02 - Rating: 5)

    Good people all around from the outside guys to the inside. Answered any questions I had and worked as fast they could to get my water and heat back on.

  • Review 65 (2024-12-22 - Rating: 4)

    Tim was very nice and is coming back to fix a small leak . I appreciate him coming and explaining things to us .

  • Review 66 (2024-06-17 - Rating: 5)

    Justice came out on a Sunday for an emergency tub valve issue. We had him put shutoff valves in the basement for the tub as well. He was polite and personable. Highly recommend Justice and Roto-Rooter!

  • Review 67 (2024-08-16 - Rating: 5)

    Brandon and Anthony were absolutely outstanding, they answered all my questions and concerns and help me with a solution to fix my issue and got me scheduled for the next day. Awesome service hands downThank you

  • Review 68 (2024-05-16 - Rating: 5)

    The technician was knowledgeable and he did what he could to help us but we were running out of time and apparently we still have some unresolved issues. We all left late last night, close to 10:30 pm. I am mentioning this so you understand why we were running out of time. I am giving your technician 5 stars review because he deserves it because of his professionalism, his dedication to fix all our problems. I am happy I called this company.

  • Review 69 (2024-10-26 - Rating: 5)

    The crew did a fantastic job getting my line unclogged. Cleaned up their mess afterwards and was very polite.

  • Review 70 (2024-10-12 - Rating: 5)

    Russ was the tech onsite to resolve the issue. He was courteous, professional, and quick. I would recommend his services.

  • Review 71 (2024-08-20 - Rating: 5)

    This great company pulled a plumber off the job to put their camera under my shed to look for my dog. That to me is a company you want working for you!!!Yogi Sepich.

  • Review 72 (2024-07-17 - Rating: 5)

    Mike was very knowledgeable, and was able to explain his approach in an understandable way. Most importantly, Mike was able to clear our clog, and follow that up with a thorough cleanup.

  • Review 73 (2024-03-24 - Rating: 5)

    They came quickly on a Saturday morning after I called.I had a young man named Alex. He was very professional in my house. I would ask for him again. They opened my sewer quickly. They did a great job cleaning up. They did a follow up with a camera also. Most fly by night plumbers are not going to do that. I would use them again for sure.

  • Review 74 (2024-05-05 - Rating: 5)

    Fast and friendly, very knowledgeable! On Saturday our hot water tank broke and they were able to come and replace our tank on Sunday!! Very happy with Roto-Rooter and Brandon the Technician. We highly recommend!!

  • Review 75 (2024-03-11 - Rating: 5)

    Had some problems with the basement drain and Darius came out to help solve the problems thats been pretty consistent. He helped me get on to a comfortably affordable payment plan that will take care of the issues going forward with a 10 year warranty. Him and his supervisor were excellent and professional. They articulated my problems and what the best steps would be to have it taken care of long term. Quick, easy, and no worries.

  • Review 76 (2024-12-30 - Rating: 5)

    Brandon explained my repair/replacement options. He was professional yet friendly. And he completed the work so quickly! Roto-Rooter is my go-to plumber and I often recommend the company to others.

  • Review 77 (2024-04-12 - Rating: 5)

    I had Roto Rooter come out for a pretty rough job,the whole crew was amazing. They made sure to lay down floor protectors on my kitchen/bathroom floors and something for the carpet. Justice,Billy and his crew were extremely nice and professional,they went above and beyond my expectations.They cleaned up every area they worked on before leaving. Highly recommend this company to anybody.

  • Review 78 (2024-02-20 - Rating: 5)

    William, Gary and everyone at Rotor Rooter have been nothing but professional, calming, trustworthy, effective and efficient. I was overwhelmed with the clog drain and the backup of raw sewage in my basement due to plumbing issues. When I spoke to my insurance company, they informed nothing would be covered. William said that was not true and called my insurance company, explained the situation and had a claim opened for me on the same day he came to access the situation. We have had several Rotor Rooter employees enter my home in the past several days. All the employees were polite and respectful. What a blessing!!!

  • Review 79 (2024-06-10 - Rating: 5)

    Plumber (Brandon) was on time and very knowledgeable and professional. Replacement of garbage disposal went very well - top quality product as we requested. Not surprised by final cost - as expected. Roto-Rooter definitely a top notch outfit.

  • Review 80 (2024-04-15 - Rating: 5)

    Great customer service, quick response time for a Sunday night, explained everything in detail and got my plumbing issue fixed.Adam Morgan does great work, friendly, and got the job done. I hope to get him again next time we need plumbing assistance.Highly recommend using Roto-Rooter.

  • Review 81 (2024-03-04 - Rating: 5)

    Darius was excellent! On Saturday night he came out at 10pm so that I did not have to miss the Michael W Smith concert. He fixed the problem quickly and came back today to replace the toilet and some pipes. He explained everything clearly and showed me the parts. They worked with me on the price and were very professional. Darius cleaned up everything at the end. I would definitely recommend this company. I have used in the past and prices are reasonable and the Technicians are patient with questions.

  • Review 82 (2024-12-08 - Rating: 5)

    Wonderful work! Brandon Kruger is great! I highly recommend Roto-Rooter!

  • Review 83 (2024-12-10 - Rating: 5)

    Always professional and friendly. The job always gets done properly. Highly recommend!

  • Review 84 (2024-08-17 - Rating: 5)

    Matt was very Professional and described each step that he was taking and why. He did. A great job of Unplugging the toilet.

  • Review 85 (2024-06-29 - Rating: 5)

    Very nice and professional. I will definitely call them again if I have another drain blockage. No trip charge and very reasonable prices. Highly, highly recommend.

  • Review 86 (2024-05-25 - Rating: 5)

    The technician Justice arrived early and was friendly, efficient, and professional. Appointment was made within 24 hours of us calling on a holiday weekend so we were extremely satisfied with service.

  • Review 87 (2024-03-18 - Rating: 5)

    Very good did a fantastic job with my drain explaining everything they did Would recommend them. They are very good well-trained, did the job. Very professional courtesy. Good machines, no downtime, quick and easy. Brandon did a good job to explain everything he was doing.

  • Review 88 (2024-09-10 - Rating: 5)

    Anthony took great care of us. Great service, very fast and efficient! Highly recommend!

  • Review 89 (2024-11-20 - Rating: 5)

    Came out did what needed done, never try to up sale any extra job. Mark was a cool straight forward guy

  • Review 90 (2024-08-19 - Rating: 5)

    Great experience Brandon was very nice and did a great job also educated me on the garbage disposal which we will be getting rid of soon

  • Review 91 (2024-04-26 - Rating: 5)

    Aaron and his crew worked a clogged field drain that ran about 700 feet. They worked to find the issue and had the drain open and starting to flow in 1 day. Excellent service!!! They answered our questions along the way. Overall - very happy with responsiveness and service effort! Highly recommended!!!

  • Review 92 (2024-03-10 - Rating: 5)

    Deionne came out to handle our situation and he was amazing. He was very professional and did everything super fast to make sure our family could use our bathrooms again. Highly recommend and will be requesting him if ever needed in the future.

  • Review 93 (2024-12-27 - Rating: 5)

    Amazing service. Our technician was awesome!

  • Review 94 (2024-06-17 - Rating: 5)

    Justice (based out of North Canton) came to my home same day to find the reason why I had a leak in my basement. Diagnosed the problem being a wax ring around the toilet and found a clog in the main line. Problem solved in 2 hours. Highly recommend Roto Rooter.

  • Review 95 (2024-04-01 - Rating: 5)

    Great service , extremely professional the work was done right and faster than expected! We had the pleasure of working with justice and he is amazing ! He has a great attitude very knowledgeable all around great work as well as the supervisor ☺️ couldnt be happier with their services!!! Thanks Soo much !!

  • Review 96 (2024-05-07 - Rating: 5)

    Justice was very polite and informative. He let me know what he was doing every step of the way and was great discussing causes and options for the clog we were having. Would definitely recommend.

  • Review 97 (2024-02-28 - Rating: 5)

    Our bathroom tub and sink were backing up. I called roto rooter as I have used them several times. Justice was our technician. He was prompt, and explained all of our options. He was through and upfront about the condition of our pipes, and willing to discuss and explore options. He fixed our issue, and we are satisfied with his service.

  • Review 98 (2024-11-25 - Rating: 5)

    Mike was friendly and professional. Answered all my questions and did an excellent job.

  • Review 99 (2024-09-23 - Rating: 5)

    Mark did a great job. Roto rooter responded on a Sunday. That was well appreciated

  • Review 100 (2024-08-13 - Rating: 5)

    Chris Mason came to our home promptly, on time, and he was professional and knowledgeable in all the work he did, and supervised! Terri & Bruce

  • Review 101 (2024-07-20 - Rating: 5)

    Matt was very efficient, courteous, and professional. The repairs were done quickly and everything works great now.

  • Review 102 (2024-06-02 - Rating: 5)

    Had a basement drain back up they had someone out next day and our technician Christian was great!! Very knowledgeable and hardworking! Got our drain cleared in about 30mins! Thank you again Christian!!

  • Review 103 (2024-05-15 - Rating: 5)

    Amazing work by Brandon. He fixed our shower that hasnt worked in 25 years. It turned out beautiful and we couldnt be more happy. Now every time I shower I will thankfully be thinking of Brandon and how happy he has made us. I will most definitely be using him for our other plumbing needs. Thank you much, Shelley Leglise.

  • Review 104 (2024-03-13 - Rating: 5)

    Roto-Rooter did an excellent job! Brandon went over and above anything we could have hoped for and spent the time necessary to make everything just perfect for us. We are very happy with Roto-Rooter and will not hesitate to call them the next time we have a plumbing issue in the future. We could not have asked for better workmanship!

  • Review 105 (2024-03-20 - Rating: 5)

    Brandon Kruger (and his assistant, Mark)Did a great job when they replaced our water heater. Their work was meticulous and they were both very professional. They even returned the following day to complete of couple of add ons. I would have them return again. FIVE STARS!!

  • Review 106 (2024-02-13 - Rating: 5)

    I called roto Rooter and was very pleased with Justice. He was very nice and respectful for his age. Also very concerned with doing a great job. Also appy with William Smith about coming to make sure everything was clean and even got under my trailer to make sure everything was handle properly.

  • Review 107 (2024-07-22 - Rating: 5)

    Very business like and arrived on time … checked the drains and went right to work . Cleaned up after work and explained what had happened. I was very satisfied.

  • Review 108 (2024-03-28 - Rating: 5)

    We are very happy and pleased with the customer service we received from Gary Rall and the team. He went over everything that was needed and made sure we were satisfied during the entire process. It made a difficult situation much easier.

  • Review 109 (2024-12-29 - Rating: 5)

    Mark was very polite and gave me the information I needed.

  • Review 110 (2024-03-11 - Rating: 5)

    After having repeat problems with my drains I finally called Roto-Rooter today and got a same day appointment. Alex was my technician and did an incredible job walking me through his process step by step so that I had an understanding of my plumbing system and what he was trying to accomplish. The work and the results were the best Ive ever received! The only phone call I will make in the future for my homes plumbing will be to Alex and Roto-Rooter. A+++ Highly recommend!!!

  • Review 111 (2024-02-12 - Rating: 5)

    Darius Porter was our technician today! It has been a long time since I have been that impressed with business ethics of a young man!!! He was not only knowledgeable, but I was so impressed with his delivery of stating the problems. Darius offered different solutions to solve the problem. He was kind and caring. Cleaned up areas and when problems were unable to complete because of not having additional equipment, set up follow up for same day .Extremely satisfied with his service.

  • Review 112 (2024-12-04 - Rating: 5)

    Very responsive, fully explained the options and quickly fixed our issues.

  • Review 113 (2024-09-27 - Rating: 5)

    Excellent service! Technician was great...explained everything, very thorough, polite.

  • Review 114 (2023-11-17 - Rating: 5)

    The serviceman was very polite and explained things very well. He was early for our appointment and called to be sure it was convenient. Because no water was detected at the site, we decided to watch things for a while and follow up at a different time. I will definitely use Roto-Rooter in the future.

  • Review 115 (2024-05-17 - Rating: 5)

    Roto-Rooters service has been very good; servicemen are helpful and courteous; answered all my questions and kept me informed about what needed to be done to remedy the extensive problem. I have confidence in their work.

  • Review 116 (2024-12-27 - Rating: 5)

    Very professional and polite. Had a drain clogged and and took care of the problem

  • Review 117 (2024-11-19 - Rating: 5)

    Great job, make sure the job was done right . The guys were friendly and knowledgeable and hardworking

  • Review 118 (2024-03-13 - Rating: 5)

    Darius came out and took great care of us. The job took a little extra time (no fault of his), but he was committed to ensuring that we were taken care of. We would call Roto-Rooter again without hesitation.

  • Review 119 (2023-10-31 - Rating: 5)

    Matt from Roto rooter is one of the most professional, and very proficient individuals we have had the pleasure to have help with our plumbing in our home.His extensive background knowledge help resolve our issues in a timely manner.We look forward to having him come back out in any future plumbing issues and highly recommend him to all that may need your services.

  • Review 120 (2023-12-25 - Rating: 5)

    We had a basement flooding on Christmas Eve of all days. We didn’t think anyone would be able to come out and we were ecstatic to find out that they would. Michael did an excellent job fixing the problem as well has sharing very specific information about what occurred. I super appreciated his services.

  • Review 121 (2024-03-24 - Rating: 5)

    The staff were great - very respectful and work was excellent. There was a sewer water backup into my laundry room. Staff were able to clean out multiple drains and sanitize the laundry room in one afternoon. I will call them again.

  • Review 122 (2024-03-12 - Rating: 5)

    I used North Canton Roto-Rooter for the first time last week. Matt was so good that l requested him this week to resolve an unrelated plumbing issue. Matt is professional, polite, and good at what he does. He could be a little shorter as he dented some of the furnace pipes with his head.Todays problem was caused by a sponge rubber ball stuck in the basement floor drain. I may have put it there 60 years ago as l grew up in that house.I will recommend Roto-Rooter to everyone that l can. I will recommend Matt and Adam as well.Thanks Tod Norris

  • Review 123 (2024-10-16 - Rating: 5)

    Great job replacing toilet and main shutoff valve. Always do a terrific job on plumbing needs

  • Review 124 (2024-08-28 - Rating: 5)

    Mark, Responded in a timely and professional manner. He did a excellent job

  • Review 125 (2024-01-24 - Rating: 5)

    Justice was very polite and professional. He did not try to up sell. Unlike so many plumbers, he got to work and completed the work efficiently. We will recommend and use Roto Rooter in the future.

  • Review 126 (2024-05-06 - Rating: 5)

    Deonne Harper serviced my drain with the utmost professionalism. Very kind and knowledgeable in his field . I would definitely choose Roti-Rooter again for my household needs !

  • Review 127 (2024-01-10 - Rating: 5)

    We had water and waste in apartment basements. They arrived quicker than they thought they could. Justin was very knowledgeable and polite. Worked hard and got everything opened. I would recommend to anyone. Very nice and good. Thank you Justin.

  • Review 128 (2024-06-20 - Rating: 5)

    I feel very fortunate to have gotten Justice for my tech. He was knowledgeable and efficient and personable and pleasant and I feel he did all he could to diagnose & and help fix my problem

  • Review 129 (2024-09-10 - Rating: 5)

    Anthony was our tech,did excellent,got our clogged sewer drain unclogged.will definitely use again when needed

  • Review 130 (2024-02-20 - Rating: 5)

    The service was prompt and affordable. Our technician Brandon went above and beyond. He fixed the problem in a timely manner. He also cleaned up more than I could have hoped! He was exemplary.

  • Review 131 (2024-09-12 - Rating: 5)

    Matt was very kind and explained things well and got done very efficiently.

  • Review 132 (2024-04-17 - Rating: 5)

    Brandon did excellent work at my home. It took quite awhile to fit the pump so it would work but he finally got it after a few hours. I would contact Brandon again if I needed more work done.

  • Review 133 (2024-03-14 - Rating: 5)

    Matt did a great job and he was very helpful with explaining everything to me and answering any questions that I had. I have no complaints about the Service he did except for the bright light that I seen coming from the front of his bald head jk.😊

  • Review 134 (2023-05-31 - Rating: 5)

    Our Technician Brandon was awesome, he explained what he wanted to do, asked for our input, gave us a price. Once we approved the quote he went right to work and did an awesome job. He was able to contain any mess, and cleaned up when he was done.Very nice polite young man.

  • Review 135 (2024-11-08 - Rating: 5)

    Plumber explained every step of the way. Very friendly. Cleaned up after . Will use again

  • Review 136 (2024-03-09 - Rating: 5)

    Mike did well on phone to get techincian out.Matt did the actual work and was great. Explained the issues; knew what he was doing and did so. He also was kind to my brother who has medical issues and was a little upset by someone in the house. He showed respect and did not just ignore him.

  • Review 137 (2024-09-06 - Rating: 5)

    Very friendly very forward and polite with the info as to what was going on unfortunately in my case it involved some bad news but they did very well with their end of the job.

  • Review 138 (2023-08-01 - Rating: 5)

    Mike D. came out to assess our situation and was very knowledgeable, honest and personable. He made sure to explain everything he was doing before starting work. Explained his job in a way we could understand, and made us feel at ease with our situation and decision making. Great employee. Would request him to come out every time we needed work. Just praying we don’t end up in a situation where we need him to do so. Thanks again.

  • Review 139 (2024-02-12 - Rating: 5)

    I was so lucky to have Alex Hackett clear my main sewer line to my house. The drain in the other room was backing up. Alex used a snake and cleared it for me. He worked so hard. A job very well done. I couldn’t be happier with his hard work!!

  • Review 140 (2024-03-20 - Rating: 5)

    Called Roto Rooter to come out for a drain backup. They took the time and care to check our pipes and explain the problem to us in easily understood way. Adam was very helpful and polite. Will be calling them for any future problems too!!!

  • Review 141 (2024-04-16 - Rating: 5)

    Adam was very professional, prompt and understanding. He was willing to help however he could and he was kool company for a bit. Thanks Roto Rooter. Give Adam a Promotion or a Raise 😁 - Overall Great experience.

  • Review 142 (2023-12-15 - Rating: 5)

    Excellent service per technician Justice on my clogged toilet! Clearly explained all possible scenarios & costs involved. Very hard working, knowledgeable & personable employee! I HIGHLY recommended his services!

  • Review 143 (2023-03-22 - Rating: 5)

    Our plumber did an excellent job and stayed here until all the parts neede were installed including new lines under sink and new kitchen faucet. His name was Tate and I highly recommend him. He is very pleasant, kind fun while getting the job finished with everything working. I would ask for him again anytime I needed more plumbing done.

  • Review 144 (2024-12-25 - Rating: 5)

    Mark saved the day! After a big party, our kitchen drain was completely clogged and a mess. He arrived promptly and was able to take care of everything. Hope we don’t have an issue again in the future, but if we do, we know who to call

  • Review 145 (2024-12-14 - Rating: 5)

    Great service. Technician even showed up earlier than expected.

  • Review 146 (2024-04-04 - Rating: 5)

    Had a clog in the kitchen sink drain so no kitchen sink and no dishwasher! Justice came out on time and was in and out with all issues resolved within an hour. Justice was prompt, polite, knowledgable, and friendly. I would recommend!

  • Review 147 (2023-06-28 - Rating: 5)

    Dave was prompt, incredibly friendly and very thorough. He did a great job of explaining my options and walking me through the details. I appreciated the effort he took to make sure my experience was as good as it could be. Excellent service!

  • Review 148 (2023-12-12 - Rating: 5)

    I had a sewage smell plaguing my home today, booked an online appointment for the same day and was contacted promptly by the Roto-Rooter team. They informed me a tech would be arriving in between 12-2:00pm. The technician called me around 12:30 to let me know he was en-route to my house. Upon arrival he introduced himself as Mike and listened to my brief explanation of what brought him out. After hearing what I had to say he performed a thorough inspection of the bathrooms and all pipes that could be visibly inspected, which include getting into the crawl space. He deduced that there were three courses of action we could take. I opted for all three. Mike was professional, knowledgeable, and friendly. He worked diligently in helping get to the root of the problem and fixing the issue. He also offered advice on additional steps that could be taken to further prevent any major catastrophes from occurring. Thank you to Mike and the Roto-Rooter team.

  • Review 149 (2024-08-21 - Rating: 5)

    I had multiple jobs they knocked them out in a timely and professional manner. Will use again

  • Review 150 (2023-07-03 - Rating: 5)

    Kacey and Brandon were an absolute godsend! We had drain issues the day before the 4th of July, and Brandon was out in 2 hours! They were both very informative and even cleaned up before they left! I was extremely impressed with their knowledge, being straight forward, and willingness to go above and beyond what they were called out for. I would recommend anyone needing their services, without a doubt! Thank you both!!!

  • Review 151 (2024-03-20 - Rating: 5)

    Darius came right in and got to work. He was friendly, knowledgeable, and explained what he was doing. Will definitely use the service again if/when needed here at the church.

  • Review 152 (2023-09-11 - Rating: 5)

    The tech was very polite, had a positive attitude, and did a nice job unplugging a clog in the main sewer pipe. He was fast but thorough in some cruddy conditions. Thanks!Update: Ran into a little snag several days later. Another tech came out. He was also polite, had a positive attitude, and fixed the problem. Since it was a continuation of the first, there was no charge. Great job, Thanks again!

  • Review 153 (2023-12-02 - Rating: 5)

    They came out, diagnosed the issue, cleaned out 1 clog. Diagnosed 2nd clog and spent a lot of time accessing it and clearing it. They didn’t leave til job was done and fixed. Very professional, great customer service . Had the right tools for the job. Price wasn’t bad for the 3 hours they were there.

  • Review 154 (2023-08-03 - Rating: 5)

    The tech Tait was amazing! Very personable and polite. He went right to work and had us in good shape in no time! I will request him any time I need a plumber! Pat that guy on the back for a good job!

  • Review 155 (2024-10-30 - Rating: 5)

    Very pleasant staff all around. So far it is holding up. Great service!

  • Review 156 (2024-09-17 - Rating: 5)

    Tate was great! Super courteous and Excellent work; very pleased! He took the time to understand our situation and took care of it

  • Review 157 (2023-09-07 - Rating: 5)

    Matt came out after my mom’s basement backed up with water and cleared out the line. It was a trying situation for him but he handled it with grace and professionalism and explained everything and completed the job. Have great faith in the service we received! Thanks Matt!

  • Review 158 (2024-07-05 - Rating: 5)

    Excellent service and a fair price. The guys were very friendly, helpful and professional. I would definitely recommend Roto-Router. This was my first time using Roto-Router but they will be top of my list for any future plumbing work.Update July 2024:Called Roto-Router again for a different problem. Different guy (Mike), but the same friendly and professional service.I have been very pleased with Roto-Router and they will continue to get my business in the future.

  • Review 159 (2024-03-18 - Rating: 5)

    Brandon arrived on time and performed a thorough job clearing our kitchen drain. Would highly recommend Roto-Rooter. Best service ever!

  • Review 160 (2024-11-30 - Rating: 5)

    Again...second time weve used you guys for plumbing issues and for the second time the entire experience exceeded my expectations. Professional, enthusiastic and efficient. Price was very very fair!!

  • Review 161 (2024-06-15 - Rating: 5)

    Mark G has been phenomenal! Taking time to work with us last-minute and helping us solve the issues were having!

  • Review 162 (2024-12-28 - Rating: 5)

    Brandon and Derrick were here to fix shower faucet. They were able to rebuild the inner piece that was broken and were in and out quickly. Very reasonable price.

  • Review 163 (2023-12-08 - Rating: 5)

    Within an hour of my call, I had 5 guys in my basement who quickly isolated my problem and corrected it. They also noticed other issues with the bathroom in the basement and will be back to replace the toilet next week. I did have sewage backup and they will be back to clean it up tomorrow. Great job!

  • Review 164 (2024-02-06 - Rating: 5)

    Great to work with, timely and professional. They called before they came. The service guy was friendly and did well with cleaning up after he was done. Would highly recommend!

  • Review 165 (2024-11-03 - Rating: 5)

    They did a good job. They were timely, professional, and did good work.

  • Review 166 (2023-03-03 - Rating: 5)

    The PM, The Tech, the clean up team were all incredibly friendly, thoughtful and caring. The work was fast, and the job was done well. They took a huge lift off my shoulders of having to worry about getting everything handled, Weve greatly appreciated all of the service weve gotten from this company and well continue to use them when needs arise!

  • Review 167 (2023-10-04 - Rating: 5)

    Very nice young man explained everything gave us different estimates for different jobs took before and after pics so my mom could see the work, it was done in the basement. We had coupons and he made sure we got the best and asked if my mom was a veteran and offered his thanks and a discount!!! Thank you!!!!!

  • Review 168 (2023-05-16 - Rating: 5)

    The technician showed up in the window he gave me.. offered two great solutions and let me choose. He was very professional, courteous, and kind. Company Price is a little steep but he came out and repaired our leak within 15 minutes and set me up with a great product. I’ll call it a win

  • Review 169 (2023-08-29 - Rating: 5)

    UPDATE:Came back and replaced two toilets. Mike is amazing. Got the job done in less time than scheduled which blows my mind. Exactly as quoted which is always stressful. Wonderful job worth every cent and now I have answers to my questions. Thank you!Super nice and knowledgeable. Fixed the short term problem and will have them back for the long term fix. Nice to get answers.

  • Review 170 (2024-05-11 - Rating: 5)

    The gentleman come out and everything was fine. This is the third time I’ve had you and been treated well explained well everything was explained well and we got pipe coverage and everything else so everything was very very, very thoughtful with

  • Review 171 (2023-07-08 - Rating: 5)

    We needed a hot water tank replaced. After speaking with Mike, we decided to add a water softener also to avoid future problems, and because it was so affordable. Mike was great, very polite, addressed all of our concerns and was knowledgeable enough to answer all of our questions. Roto-Rooter does it right, because they sent an apprentice with him, named Darius, and Darius was also very polite and respectful. The work quality was second to none, they trouble shot a few things that were a pain for us, and we can’t be happier with the finished product! Hats off to Mike and Darius for a job well done!!

  • Review 172 (2020-04-29 - Rating: 5)

    Brandon has been to our home twice now to do work. We are beyond thrilled and pleased with the work he did. He took the time to walk us through what he was doing and why he was doing it. He answered every question we had with patience. He was completely upfront with cost and what he was doing. Very loyal worker. His work was meticulous and we know that it was done correctly. We would recommend him to anyone!

  • Review 173 (2024-11-03 - Rating: 5)

    Mike and Alex were great and my problem was fixed fast!

  • Review 174 (2024-02-15 - Rating: 5)

    My technician was Brandon cougar and he was absolutely amazing! They were here all day long until we were good and had running hot water!! I would highly recommend using these guys!!!!

  • Review 175 (2024-03-01 - Rating: 5)

    The Roto-Rooter team has been amazing. Their teams each perform the assigned task well and coordinate with each other. Supervisors check to make sure that the work was properly done.

  • Review 176 (2023-09-01 - Rating: 5)

    Top notch service from the scheduler to Kevin and Matt who were professional, friendly and knowledgeable. They took the time to answer our questions and address our concerns. We’re confident in the work they did and would definitely recommend Roto-Rooter and Kevin and Matt.

  • Review 177 (2023-03-23 - Rating: 5)

    Tate the technician came out and did an outstanding job! Not only did he fix our bathroom sinks but made sure he checked the rest of the house for any plumbing issues. He was very informative and thorough during our appointment. 10 out of 10 experience!

  • Review 178 (2024-08-10 - Rating: 5)

    The tech that was able to perform the job at hand they where very respectful and talk to me in Terms I could understand

  • Review 179 (2023-06-12 - Rating: 5)

    Brandon & Gary were great. Very good Customer Service. Jackie was also very nice and helpful. Although I did not end up using the services she offered I appreciate her assistance.

  • Review 180 (2024-06-06 - Rating: 5)

    I had a clogged drain in the basement, and they sent a technician out within about 12 hours from when I called. Adam was the technician he showed up and was amazing, professional, courteous, and extremely knowledgeable. Within a short period of time, everything was fixed drains were cleaned, and inspected and the rate was fair for the time and effort he put in. Very happy, will use them again if I have any future problems!

  • Review 181 (2023-03-07 - Rating: 5)

    John and Michael were so nice and professional throughout the whole process. They explained every option thoroughly. Would recommend them to everyone! Thank you!EDIT: We had a problem with a flush valve in our basement toilet (not aware of it initially). Travis came out and leveled out our toilets, but alas the valve needed replacing. Called again Monday night and got Tate to come out that evening to swap out the valve for a new one. Super speedy and attentive!

  • Review 182 (2023-06-26 - Rating: 5)

    Deon was my technician, and he was amazing! Friendly, good sense of humor, and cleared the drain in no time! He took the time to run the machine through several times, was very thorough. Everyone who contacted me was very professional and personable.

  • Review 183 (2023-06-25 - Rating: 5)

    We needed drain help on a Sunday and am happy to say that within an hour of my call Travis with Roto Rooter arrived.He was fast, friendly and efficient!Problem solved. Nice man and I certainly would recommend him.Thanks so much for the promptness and a job well done!Roto Rooter to the RescueDiane B

  • Review 184 (2023-08-22 - Rating: 5)

    Aaron, the owner and his office manager Came to my house today after working hours to look for my cat!!! Yes, my cat! Aaron is an animal lover and does this out of the kindness of his heart. They searched until they found her, hiding in the rafters of my basement. I can’t thank them both enough. If anybody reading this needs any work done please call Aaron!!!! If you know someone looking for someone who needs work done recommend Aaron. This far exceeds customer service and community outreach!!!!!! Drain or sewer problems….. call this location of roto rooter!!!

  • Review 185 (2024-05-24 - Rating: 4)

    Roto-Rooter cleared blocked kitchen and bathroom drains adequately in a very professional manner. R-R repaired leaks caused by broken flange in a toilet drain and remained on site until all work was done.

  • Review 186 (2024-10-16 - Rating: 5)

    William’s mitigation team and Chris’s team (Stark county Area) that worked on clearing root out of the pipes are 5 stars hands down. This is the second time we have needed them to come out for two separate large pipe issues in our home and they are top notch. They do not charge you anything without telling you the price and talking it out with you. I appreciate their honesty about the situation and not pushing me into any decisions I didn’t feel like I wanted to do. It’s nice to find a company that is understanding. William also went above and beyond back in February this year to help me figure out how to contact my home owners insurance as it was the first time I was ever put in this situation. All around good people who make a bad situation a little easier to navigate through.

  • Review 187 (2023-08-03 - Rating: 5)

    I was so stressed out to see standing water in our utility room. Called Roto-Rooter after 5, a very confident, friendly young man showed up 20 minutes later and fixed the problem in about an hour or so. He was knowledgeable, thorough, and cleaned up after himself. Would definitely use again!

  • Review 188 (2024-05-03 - Rating: 5)

    Russ and Mike did a great job, I had two bathroom leaks and they fixed them right away with no problems. Great job guys,Thank you:)

  • Review 189 (2023-04-06 - Rating: 5)

    After a “do it yourself” fail, I called Roto-rooter to come fix a faucet. Not only did they get someone out same day the technician (Brandon) went above and beyond. He was super professional and extremely nice to work with. I would highly recommend him and will be asking for him specifically in the future!

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