Isaac Heating & Air Conditioning

Located in Canandaigua, New York

Address: 3941 NY-5, Canandaigua, NY 14424, United States

Phone: +1 585-577-9216

Rating: 4.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
The guys did a wonderful job installing my new hot water heater and new furnaceThey were on time for the job, very friendly, informative and clean. Definitely would recommend and will definitely use them for further jobs if needed. Thank you all again for the great experienceBefore and after.. furnace was oil to natural gas

Review 2 (2025-01-02 - Rating: 5)
The tech was courteous and very easy to talk to. He listened to my minor gripes and questions and voiced to me that he would answer any questions the best he could. He showed up ready to find the problem. I would definitely recommend him to anyone. He seemed easygoing and was so helpful..hes a keeper..hehe

Review 3 (2025-01-02 - Rating: 5)
I had a top notch experience purchasing our new residential AC system from Isaac. I should mention my first Isaac purchase was for a heating system back in 2015.Our sales rep was fantastic on all fronts and a true gentleman. He offered to come over on a Saturday morning to accommodate our schedule. Troy provided us with outstanding communication and follow up. Our installers, Tyler and Dave did a spectacular job! We are experiencing a heat wave with temps in the high 90s this week. The guys worked tenaciously to get it all up and running (despite the challenging weather conditions). This is clearly a smart, courteous, and professional group of folks. I highly recommend Isaac for all your HVAC needs. Sincere thanks!

Review 4 (2025-01-03 - Rating: 5)
Had a Bradford White low boy electric water heater installed. I live on the upper floor of a condo and the heater needed to fit in a small closet and have a low probability of leaking water into the unit beneath me. I had a project manager asses my situation regarding tank and tankless heaters and recommend the best solution. My installation tech Jason was fantastic. There were some challenges getting the old tank to drain due to sediment buildup, then trying to fit a drain pan into the space. Isaac sent out a second technician when we needed a little extra help getting the old tank out of the condo and getting a different drain pan. Jason worked hard to make sure the installation was done properly and to my satisfaction and had no problems staying longer than anticipated to make everything right. I am happy with the heater Isaac selected and with the installation service.

Review 5 (2024-12-18 - Rating: 5)
Overall, it was an excellent experience, having our furnace and humidifier surfaced by Isaac. The units needed an annual check up and have the filters changed.There wasn’t any real problem with either of them. There were a couple glitches as far as scheduling and understanding their protocol for getting the filters changed, but overall it went very well.

Review 6 (2024-12-18 - Rating: 5)
Whole experience from the sales man to the installation was excellent. They arrived on time and left the area clean. Showed how to work the unit and did not leave till everything was working properly. Would highly recommend this company for your heating needs.

Review 7 (2024-12-14 - Rating: 5)
Alex was very thorough with everything he did. Reviewed with me the good and the bad and what we should do for the future. He was awesome! Probably best guy you have sent so far

Review 8 (2024-10-08 - Rating: 5)
I recently had Isaac do a routine check on my gas fireplace since I had a few concerns and since I had never owned one before. Alex was my technician and he was very good. very professional and took his time to get everything just the way it should be. He was very knowledgeable and took the time to go over any of my questions. Very, very happy with Alex and the service.

Review 9 (2024-12-13 - Rating: 5)
We had an appointment window of 12-5PM, we got a phone call around 1:15 saying that they had been inundated with emergency calls and that the tech might arrive closer to 4 or 5 which was agreeable to us. We were pleasantly surprised an hour later when we got a call from the tech Adam saying he would be here in about 15 minutes. He arrived with a big smile, shoe covers and tools right as promised. He went right to work and did a full diagnostic analysis to determine why we were having the intermittent problems. When he finished an hour later he had not only fixed the problem (cleaned dirty burner orifices) but did both CO2 and gas leak testing as well as pressure and electrical testing. His comprehensive troubleshooting will result in our not needing the scheduled tune up at the holidays. Job well done.

Review 10 (2024-12-07 - Rating: 5)
Alex was an excellent help...besides fixing us up with heat. We were down to 51. Now 70..he explain why our furness my have a concern with our generator. What a pleasure to have his knowledge and concern for us..he is a 10 for sure. Pearl Miller here. Thank you

Review 11 (2024-12-19 - Rating: 5)
Alex was very thorough and absolutely professional. Did a great job for us and I would be happy to have him do any service I require in the future. Thanks Alex and Merry Christmas.

Review 12 (2024-11-21 - Rating: 5)
Isaac Heating & A/C replaced my old gas water heater with an electric water heater. They handled the whole conversion process including running a new electrical circuit and removing the gas line to the old tank. Their crew was very polite and professional, communication and scheduling was very easy. I also use Isaacs maintenance service contract for my heating and air conditioning, and would I highly recommend them!

Review 13 (2025-01-06 - Rating: 5)
Ardit, was very professional, polite, informed, and answered all my questions and concerns. Made sure my Gold Seal was up to date. Ardit was a pleasure to have service my furnace. Great employee.

Review 14 (2024-12-13 - Rating: 5)
Isaac heating performed my annual furnace maintenance yesterday. Notified me of arrival time and were punctual. Cleaning and adjustments made as needed and reviewed results via email report. Happy with technician and Isaac for their professionalism.Ed HardingCustomer

Review 15 (2024-11-27 - Rating: 5)
Using Isaac was a great experience. I’m always hesitant when there is an unfamiliar company or person coming into our new home. Especially with something as important as heating and AC. Our tech was Domenico. He goes by Dom. Prompt and very pleasant. Very knowledgeable. Problem trouble shooted and solved. Cleaning and service on furnace and heat pump done. Very fairly priced.Glad to have a new go to to take care of our system.

Review 16 (2024-11-13 - Rating: 5)
Isaac Heating and Air Conditioning is amazing. The technician was polite, respectful, and most importantly very knowledgeable. I highly recommend their services. Thank you Isaac for taking care of our home.

Review 17 (2024-10-31 - Rating: 5)
We just had Issac come in to tune up our furnace in our new home. We were beyond impressed with them from start to finish. They came in ready with clean shoe covers to keep our floors clean and they were very professional, polite and friendly. They did a great job inspecting the furnace and checking for gas leaks, etc. They even changed out the old filter with the new one I had down there and even disposed of the old one for us. We had Alex and Ardit and they were both fantastic. We couldnt be any happier with them, no complaints at all. Great job and great technicians. A++ Because of how professional the techs (Alex and Ardit) were we will, without hesitation, be return customers with Isaac.

Review 18 (2025-01-07 - Rating: 5)
Intermittent Furnace with no heat. The Technician thoroughly checked out the problem & was able to quickly identify & correct the issue. Also performed a variety of safety checks without it being requested.

Review 19 (2024-11-17 - Rating: 5)
Very thorough! And was very informative about the problem. And very pleasant. When Domenico came back to install parts ,my husband commented he was one of the best that have come to our house!

Review 20 (2024-10-26 - Rating: 4)
Technician was polite, efficient and thorough. Scheduling, however, was an issue. We were told to expect him from 5-9 Pm, and he arrived at 7:45 AM. Fortunately we were able to accommodate the change, but it didnt speak well for the scheduling department.

Review 21 (2024-10-16 - Rating: 5)
Thank you Alex Graff and Isaac for fixing my old furnace.Alex called ahead to let me know he was on his way, was courteous and professional.He was here for more than an hour and explained exactly what he did clearly.I highly recommend Isaac and their crew.

Review 22 (2024-06-29 - Rating: 5)
Cameron did great work!! He really knows what hes doing - so expert, attentive to detail, considerate, polite and friendly.....a truly great installation and experience! Troy came to deliver a needed part for the job and has also been wonderful to work with. Isaac is a great company and has exceptional people on their team!Thank you, all.

Review 23 (2024-12-16 - Rating: 5)
Adam was in time, pleasant to speak with, thorough in his maintenance and gave an easy to understand review of his work. A good representative for your company.

Review 24 (2024-09-27 - Rating: 5)
Alex Graff was very professional, knowledgeable, and neat. We have had excellent service from Isaac Heating and Air Conditioning since we purchased our furnace, central air, hot water heater and Generac generator in 2013. Thank you for the excellent service.

Review 25 (2024-09-25 - Rating: 5)
Great, responsive staff that demonstrates professionalism and the best quality of work from start to finish. They made a trying time for my family and I as seamless as possible. I recommend them head and shoulders over any competing Co.

Review 26 (2024-11-02 - Rating: 5)
Ben and company did a fantastic job installing new HVAC in an 1837 house. I would not have trusted anyone else and they did not disappoint. On the contrary, they went over and above to protect the historic integrity of the house including historic masonry and framing. They also kept me happy as a clam attending to related issues such as remediating for potential freezing of pipes and insuring proper dehumidification. The area was left cery clean and so far, the equipment works well.

Review 27 (2024-11-20 - Rating: 5)
Tavish O’May was outstanding! He arrived on time, after proper notice, went straight to work, was courteous, listened well, methodically and quickly worked his way to the plumbing problem, and resolved it. He represented Isaac Heating and air-conditioning superbly. 10 out of 10!

Review 28 (2024-11-03 - Rating: 5)
Dominick was excellent and I highly recommend him as a tech. Timely, courteous and extremely persistent when presented with a perplexing malfunction! Well done Dom, you did Isaac proud!!!

Review 29 (2024-10-31 - Rating: 5)
Very kind, steady workers who stayed on task. The two Bens worked quietly together, and were so well organized. I was able to continue to work remotely with no interruptions.

Review 30 (2024-12-21 - Rating: 4)
The technician that came to the house was prompt just like he said he would be. very thorough, professional and we are very happy with the job he had done. Thank you AdamPhillip Biehls

Review 31 (2024-12-16 - Rating: 5)
Our technician Adam was very informative and did everything he could to fix our furnace. Definitely would recommend Issac and if your lucky you will have Adam as your technician

Review 32 (2025-01-01 - Rating: 5)
Our service person was Very professional, personable, and knowledgeable. He is tremendous asset to your organization.

Review 33 (2024-11-01 - Rating: 5)
Two competent young men installed a new Lennox furnace and A/C system on October 16th. They were both friendly and polite. John stayed to explain details we needed to know by demonstrating how to change the air filter which was completely different from the old type.We had received recommendations from two friends/ neighbors and were impressed with the knowledge that our salesman, TROY DUERR, possessed. He was personable and able to answer all our questions. . We appreciated that he was able to obtain priority installation for us as we were preparing to go south for the winter. Overall I would highly recommend ISAAC.

Review 34 (2025-01-06 - Rating: 5)
Alex was very professional explained everything he did servicing the generator and followed up with me if I had any questions.

Review 35 (2024-06-30 - Rating: 5)
Tyler and his team worked their tails off during the hottest part of the year to date when our hvac system went down. They replaced our system in a timely manner and did a fantastic job. They came back later to complete the job on our hot water heater and that went exactly the same way, flawlessly. I would recommend Isaac to anyone!

Review 36 (2024-09-07 - Rating: 5)
Responsive to request for service and evaluation of needed repairs and parts required with no charge for evaluation. Sharp and communicative Service person. Awaiting price quote from office for control board followed by repair on Monday. will evaluate repairs when completed

Review 37 (2024-11-19 - Rating: 5)
David was very pleasant to deal with. He worked along diligently. He left the work site neat and tidy. Happy to have him back.

Review 38 (2024-10-03 - Rating: 5)
Domenico was prompt, courteous and professional. I appreciated that advance text message providing the name and even a picture of the technician coming to my home. A safety advantage for sure!!!

Review 39 (2024-10-02 - Rating: 5)
Adam was efficient effective and a pleasure to work with. He got us ready for the coming months and addressed issues with our gas fireplace we did not know existed (spiders and such) we are loyal Isaac customers

Review 40 (2024-10-16 - Rating: 5)
Alex, did a great job getting our furnace running… he needed to replace a part.Hopefully all good 🤞🏻 🙏 Thank you.Mary and Richard Montgomery

Review 41 (2024-09-17 - Rating: 5)
We have used Isaac for years- always consistent, always thorough, and techs explain the service or repair needs clearly. Highly recommend!

Review 42 (2024-12-27 - Rating: 5)
Highly recommend this team! Excellent communication, on time, neat and we already see a temp difference in the basement which will save us money!

Review 43 (2025-01-02 - Rating: 5)
Ardit, provided excellent service, was polite, informative and always had a smile. I would recommend to anyone i know.

Review 44 (2024-12-09 - Rating: 5)
Absolutely impressive from start to finish!! Couldn’t be happier with installation, team did a great job making sure installation was perfect for me.

Review 45 (2024-10-31 - Rating: 5)
Received a text that Adam was going to be our service tech today. Adam has been here before and I knew that the job would be done to perfection. Adam is a perfectionist at what he does, certainly a professional. We have done business with Isaac since they started servicing the finger lakesregion and for as long as we lived in the Rochester area.Great company, great management team and great employees!!!!!!!Thanks again ADAM!

Review 46 (2024-12-12 - Rating: 5)
Alex was great. Helped with my heating issue, and made beneficial suggestions. Excellent work.

Review 47 (2024-11-27 - Rating: 5)
I thought the guys were all very nice and respectful. They worked right a long and leaned up after themselves. I would higher Isaac again . Thanks guys

Review 48 (2024-06-27 - Rating: 5)
Excellent experience; polite professional team. Communicated every step of the way. Respectful of me and my property. Cant say enough good things about Cameron, David and Mike. Awesome team!

Review 49 (2024-12-23 - Rating: 5)
McKinley was great! He solved the problem with skills worthy of a surgeon.

Review 50 (2024-12-21 - Rating: 5)
Excellent service from Adam McIntyre today. Polite, friendly professional and neat and orderly- thank you!

Review 51 (2024-05-15 - Rating: 5)
Starting from the quote thru the complete installation process everyone did a very professional job. I do not want to forget the excellent telephone, email and chat support I received with various questions I had. I received the quote in a timely manner, the technicians were on time in the morning and did a great job preventing any dirt from outside entering our residence. The finished furnace and Air Conditioner unit were very neatly installed. and everything was checked for proper functionality. All the packing materials and the original units were removed and all remaining debris was cleaned up.Very happy with the whole process.

Review 52 (2024-11-22 - Rating: 5)
Adam did a great job. He was professional & had a good knowledge of the equipment.

Review 53 (2024-02-19 - Rating: 5)
Had a new furnace installed—Cameron and his assistant (I didn’t get his name!) did a great job! Friendly, instructive , and helpful. They cleaned up beautifully and explained everything to me, helped me learn the new thermostat. Very positive experience.

Review 54 (2024-12-04 - Rating: 5)
Rep did a excellent job with friendly answers to my questions and furnace is running excellent after tune up thanks Jack!

Review 55 (2024-11-13 - Rating: 5)
Domenico at Isaac Heating was fantastic. Very efficient, professional and thorough. Well done!

Review 56 (2024-11-09 - Rating: 5)
Adam was very punctual, knowledgeable and respectful. I will request him to do the work that follows. Thank you.

Review 57 (2024-12-13 - Rating: 5)
Very pleased with the young man, Ardit ,who serviced my furnace. Polite, knowledgeable, and offering services that would be beneficial to me.

Review 58 (2024-12-04 - Rating: 5)
The installation of my HVAC system went very smoothly. The guys were professional and personable.

Review 59 (2024-05-24 - Rating: 5)
Prices are in line with most other popular HVAC companies.Their service is very good and you the tell you when they are on the way. They keep a clean workspace and clean up before they leave. They explain what theyve installed and how it works and show you where the controls are.I always recommend Isaacs

Review 60 (2024-11-14 - Rating: 5)
We were not there for Alex’s visit. My daughter did not report any issues to us other than the visit was outside of our window of time.

Review 61 (2024-12-21 - Rating: 5)
The technician was very friendly and professional. He quickly identified the issue and corrected it.

Review 62 (2024-10-16 - Rating: 5)
Very prompt and efficient. Adam was very nice and helpful. We are very happy with his service call

Review 63 (2024-12-06 - Rating: 5)
Domenico was very professional and informative. He wasn’t put off by my yapping dog, which I appreciated.

Review 64 (2024-12-20 - Rating: 5)
Alex was courteous, timely & very knowledgeable! Got my gas fireplace working again!

Review 65 (2024-11-24 - Rating: 5)
Technician was prompt and polite. Found the problem right away and repaired!Thank You Issac

Review 66 (2024-11-15 - Rating: 5)
Yearly tune up on furnace and tankless water heater. Alex G. Was professional and gave us a clean bill of health! THANKS ISAAC!

Review 67 (2024-10-27 - Rating: 5)
Great new basement block windows. Clean install. Been 3 weeks, no problems. Winter is coming.

Review 68 (2024-10-09 - Rating: 5)
Great job! Service technician took his time went through everything Meticulously. Thank you very much!

Review 69 (2024-10-16 - Rating: 5)
Alex arrived for our yearly furnace maintenance appointment this morning. We are very happy with Alex and the service he provided. Hes the guy you want! Thanks Alex!! See you next year.

Review 70 (2024-12-10 - Rating: 4)
The service technician was super. He was able to fix our problem qiickly.

Review 71 (2024-06-24 - Rating: 5)
Could not be more pleased. From the repair specialist to the sales consultant and finally to installation team, we were very satisfied. Professional - from start to finish.

Review 72 (2024-09-26 - Rating: 5)
The technician, Domenico called ahead, as advised. He arrived within the arranged appointment time frame and performed his work in a professional manner.

Review 73 (2024-11-21 - Rating: 5)
The workers were on time. Efficient, explained how the water heater operates, and answered questions I had

Review 74 (2024-10-20 - Rating: 5)
Good service, Domenico was very helpful, informative and timely. I’m very satisfied with the service he gave us.

Review 75 (2024-11-12 - Rating: 5)
Our technician Adam was very knowledgeable and helpful in diagnosing the problem and fixing the issue quickly.

Review 76 (2024-09-19 - Rating: 5)
Prompt, polite, attentive to detail, accurate, able to explain - all these words and more describe our experience with the recent Isaac installation of new heat pump equipment to make our home more comfortable in both summer and winter. Care was taken to explain what was happening with each step and questions were answered as they came up. I will gladly continue to recommend Isaac to people I know.

Review 77 (2024-10-18 - Rating: 5)
Job was done as promised. Professional with great attention to detail and much respect given to my propertty.

Review 78 (2024-11-25 - Rating: 5)
Alex communicated what went wrong in great detail. Had excellent customer service.

Review 79 (2024-12-12 - Rating: 5)
Hi Dakota. Jim and I are very pleased with the job you and Cody did foam insulating our attic and basement area!!! Very professional, courteous. We would highly recommend you both and Isaac Heating and Air Conditioning for others wanting to have foam insulation done at their homes. Thank you so very much. Jim and Phyllis Langan, Bloomfield, NY

Review 80 (2025-01-08 - Rating: 5)
Excellent service and very professional, answered questions about system and operation. Sounds common due to new pump.

Review 81 (2024-12-30 - Rating: 5)
Very happy with Ardit performance. A very nice gentleman.

Review 82 (2024-12-31 - Rating: 5)
We are very happy with the service we received from Isaac. Ardit, our tech, was professional, efficient, respectful of our home, and friendly. It was a pleasure dealing with him, and he represents Isaac very well. We would recommend Isaac!

Review 83 (2024-03-07 - Rating: 5)
Alex was amazing and so kind! He was a pleasure to have at our home, to fix our furnace, at such a hard time for our family personally. Highly recommend him! Give that guy a raise, he deserves it!

Review 84 (2024-12-20 - Rating: 5)
Knowledgeable - showed up on time - kept us informed of arrival time.

Review 85 (2024-12-26 - Rating: 5)
He was outstanding, I appreciate his effort and explanation of the problem.

Review 86 (2023-11-05 - Rating: 5)
Thank you for your prompt attention for servicing our boiler. My email was answered with a phone call in less than an hour. The service rep was most helpful in scheduling a service call on a Sunday. Our service Technician, Acarcia, called and was at our home as scheduled. Her professionalism, and commitment to providing exceptional customer service was truly appreciated. It is a pleasure to be a long time Isaac customer.

Review 87 (2024-10-21 - Rating: 5)
He was very professional and explained what he did and fireplace works great now

Review 88 (2024-12-13 - Rating: 5)
Alex was thorough and professional. Great job

Review 89 (2024-09-15 - Rating: 5)
Every aspect of this installation as been top quality so far. From the initial contact to assessing what was the ideal system has been very educational and understandable. The team is pleasant, efficient and completely professional. We look forward to having a state-of-the art heating and cooling system in our 1902 home.

Review 90 (2023-11-21 - Rating: 5)
Alex, the service rep, was knowledgeable, professional and very friendly. He took the time to explain what he was doing and helped me better understand some of the systems in our home.When our furnace stopped providing heat on a 30 degree day, Isaac sent out a tech, Alicia, to diagnose the problem. It appears that a gas valve decided that it wasnt going to work any more. A new part was ordered.A few chilly days later, the new part was installed and our heat was back.Isaac was very helpful and I can recommend them.

Review 91 (2024-12-16 - Rating: 5)
Very polite! Seemed knowledgeable and offered helpful feedback.

Review 92 (2024-01-21 - Rating: 4)
I have been in the Gold Star program since Isaac installed the furnace and this was the first time I needed to use it. We were out of town when the no heat problem occurred and it was unfortunately during a very cold spell. The house temperature was down to 40 degrees and the 1st appointment was 26 hours out. I called and complained and asked for an earlier appointment!! They listened and got someone there the next morning and got the needed heat going. Thanks for listening and being flexible to our needs.

Review 93 (2024-11-01 - Rating: 5)
Always professional, informative, and timely.The lead tech kept the others on task and insured their work reflected her standards.12/20/2023Furnace, waterheater, & whole house generator were serviced today.Your Tech was thorough with her explanation of what she found, what was needed, and explained in terms I could understand!Acacia was very polite and conscious of her work space. Cleaned up the area and didnt leave a mess!Acacia also took the time to point out possible future needs.Overall, a pleasant experience!!

Review 94 (2024-12-13 - Rating: 5)
Steven was polite and helpful. Would highly recommend. Thanks 👍🏻

Review 95 (2023-08-08 - Rating: 5)
Our technician Adam was extremely knowledgeable, professional and personable. I explained the situation with our A/C unit when he first arrived and I think he had the problem solved even before I showed him where the thermostat was in the house! He was that good. Also wore “booties” over his work shoes because it was lightly rain out. Great job and experience! Thank you, mhs

Review 96 (2024-12-11 - Rating: 4)
I think he, with some consultation with the manufacturer, determined what is wrong with our fireplace.

Review 97 (2023-11-28 - Rating: 5)
Great service, great communication, and a fantastic attitude from everyone I dealt with at Isaac!I had previously used TRS for service, as they built the HVAC system in our Ryan home. After repeated visits from multiple incompetent, haggard TRS technicians reeking of cigarette smoke, more ignored/unreturned phone calls that I could count, and a COMPLETE lack of customer service outside of overcharging me, what a breath of fresh air Isaac was!Prompt, informative phone calls, courteous, knowledgeable employees that showed up on time, and uniformed, honest technicians that were able to swiftly diagnose my problem and repair it within a week. A complete 180 from what I had experienced from the competition.If youre considering TRS, even if you have a Ryan home, save yourself the money and the hassle of WEEKS of phone tag between visits because they didnt fix your problem and just hope you forget.Theres a reason why Isaac is number one around here.

Review 98 (2024-10-22 - Rating: 5)
Domenico, the technician was polite, professional and a great help to us.

Review 99 (2025-01-05 - Rating: 5)
The customer service provided by Isaac is second to none!

Review 100 (2023-09-27 - Rating: 5)
Adam called when he was in route to let me know when he would arrive. Upon arrival he was courteous, polite and knowledgeable. Serviced the furnace quickly and quote out for a new air intake as asked. Great service! Thank you!

Review 101 (2023-02-21 - Rating: 5)
Called around noon, had an issue with an empire heating unit pilot, at 530-6pm was fixed and running great.Adam was super friendly, and professional. Also I could tell he knew what he was doing, and covered all the bases. Highly recommend their services

Review 102 (2024-11-25 - Rating: 5)
Alex was very thorough and went the extra mile to fix our problem.

Review 103 (2024-11-15 - Rating: 4)
Answered many questions I had and finalized tuning our new dual fuel furnace.

Review 104 (2024-12-03 - Rating: 5)
Very polite and efficient. Checked everything and fixed our problem.

Review 105 (2023-07-17 - Rating: 5)
The tech was very knowledgeable and did the work very well and as usual very detailed too, checking all areas of our system and finding and fixing a small leak in our pipe that carries our propane fuel to our system. We highly recommend Isaac as theirservice people are the best

Review 106 (2024-11-03 - Rating: 5)
Adam was awesome! Very professional and knowledgeable.

Review 107 (2024-11-21 - Rating: 5)
Isaac tech Domenico and his trainee were very professional and friendly when they serviced our furnace this morning. All problems were discussed and my questions answered efficiently. It was a pleasure to do business with these knowledgeable and polite young men.

Review 108 (2024-10-13 - Rating: 5)
Arrived early, worked efficiently and competently. Finally a knowledgable technician

Review 109 (2024-02-18 - Rating: 5)
From the moment I called Isaac they were courteous, supportive, responsive and adept at their jobs.We are Gold Seal members and they are a Gold Team.Highly recommend.

Review 110 (2023-06-26 - Rating: 5)
Alex was thorough and after he had finished he turned off all the lights in basement. Closed the doors in front of furnace and rolled up the garden hose and turned off the waterHe is the first technician to do that and I have had annual service from various companies for over 50 years. Isaac is the best.

Review 111 (2023-02-25 - Rating: 5)
Adam came to my house before the window provided. He was very professional and fixed the issue quickly. He explained everything to me in a way that made sense. He was very thorough and knowledgeable. He also came back the very next day and assisted with a new issue that arose after he left the day prior. Thank you Adam!

Review 112 (2024-11-05 - Rating: 5)
Prompt, communicative and did a good job. No complaints.

Review 113 (2024-11-20 - Rating: 5)
Adam did a great job checking out everything with our furnace along with explaining the tests and results for us.. we surely appreciate service like this.

Review 114 (2024-11-15 - Rating: 5)
Tech showed up and was knowledgeable on what he was doing. Answered any questions I had to help be better understand what was going on. Would recommend

Review 115 (2023-11-27 - Rating: 5)
The work she did was fantastic,we called and the service department was quick to return our call and the repair was done within hours absolutely glad weve gone to Isaac

Review 116 (2023-09-15 - Rating: 5)
Alex went above & beyond! He explained all of our new to us equipment, how to maintain them and made our AC unit look shiny and new. Will definitely ask for Alex by name next time. Thank you!

Review 117 (2023-11-04 - Rating: 5)
The serviceman, Adam, is courteous and knowledgeable and lets me know whats going on with the repairs. The furnance is only 4 yrs old, so Im beginning to think I chose the wrong brand. Time will tell.

Review 118 (2023-03-29 - Rating: 5)
Tech was early and vary professional and knowledgeable. She made a call for tech support and did a little more digging and found the problem and got all of the information to the manufacturer before leaving so that it could be warranted out. They even changed the air filter without being asked. Acacia and the person she was training are vary thorough and made the problem much easier to deal with.

Review 119 (2019-10-17 - Rating: 5)
Super Reliable & Honest Company!Weve been using Issac for a little over a year now and only have positive things to say! Weve used them for routine maintenance & cleaning as well as air conditioner repairs. Our air conditioner died over the Summer during a heat wave & we thought for sure we would have to wait a few days until we could get someone over, but they came over the same night! We were blown away at the service we received! Weve had several different techs come over and they have all been highly trained, polite & very respectful! The best part is they have always been on time for every appointment! Weve even had them call to let us know they had an earlier appointment and wondered if it was okay to come over early! Cant recommend them enough! We will never use anyone else for our heating & air conditioning needs!

Review 120 (2023-03-23 - Rating: 5)
Pressure relief valve from boiler was dripping, leaked all over the floor. I called and got an appointment within two days. Adam called and said he could come early, which was fine. He determined the pressure in the system was due to a faulty pressure tank, not the valve. He had a pressure tank with him, and replaced mine quickly and efficiently. He did a great job and cleaned up everything.

Review 121 (2021-03-02 - Rating: 5)
We were very happy with Isaacs installation of a new high efficiency boiler. They were great from the first call to the end of the installation. The installation technicians were very professional and respectful of our home. The boiler unit was much different than our old one. The re-piping and fitting they did for the new boiler was really well done. Im very impressed with the quality of work. I would definitely recommend Isaac for upgrading your heating system.

Review 122 (2024-11-01 - Rating: 5)
The installers were great. They promised to have the heat up and running by the end of the day and they ran into a few challenges and stayed till 10 pm to get it done. We really appreciated that

Review 123 (2024-02-16 - Rating: 5)
I had a boiler installed in my home by Isaac Heating. The quality of work was phenomenal to say the least. I have used them many times and have never been disappointed.

Review 124 (2024-05-03 - Rating: 5)
They were thorough, knowledgeable, and took the time to answer our questions. They even put our garbage cans back after I had moved them so they wouldn’t be in the way.

Review 125 (2024-11-08 - Rating: 5)
Service was prompt, on time as communicated. Services were explained after completion, and he was able to get our service contract updated as requested.

Review 126 (2023-10-26 - Rating: 5)
Excellent service. Arrived a day early due to cancelled a appointment. Also, managed to squeeze in a central air cleaning and checkup that had not been scheduled. Thanks Adam.

Review 127 (2024-12-26 - Rating: 5)
Adam was pleasant, on time, thorough, and efficient

Review 128 (2024-11-12 - Rating: 5)
The Technicians were polite and respectful. They explained the issue of the hot water tank. The problem we have is that it wasn’t able to be fixed with a new heater that night or the next day. We find it useless to have a sales man come out. When a customer is being inconvenienced with no hot water, they want the problem fixed. This is certainly a deterrent for us to use Isaac again.

Review 129 (2024-11-05 - Rating: 5)
Im very pleased with the work done by your employees. They were polite, answered any questions I had and cleaned up after the work was done - not an easy job when its insulation! Thank you.

Review 130 (2024-01-31 - Rating: 5)
Adam did a very good job. He analyzed the problem quickly and fixed on the spot. Very courteous and explained the problem in detail.

Review 131 (2023-06-27 - Rating: 5)
Great Service - He quickly repaired my hot water heater. He was very professional, reviewed all the details of the repair and answered all my questions. I highly recommend and will use this company again. Thank you!

Review 132 (2023-07-07 - Rating: 5)
Great Reps, and excellent technicians. Isaacs came and installed my new hot water solution in an extremely timely fashion, helped with financing and delivered exactly as promised.

Review 133 (2023-05-19 - Rating: 5)
I cant say thank you enough for our experience with the Isaac Team that was sent to install our central a/c and new high efficiency furnace and wireless thermostat and humidifier. This group of people worked so well together, we dont know where management came up with such a group. Our ranch house, we recently purchased in Farmington, NY was remodeled by clueless people which exacerbated the Isaac teams work and yet they all rose above it, from drilling through the foundation in the garage for the A/C to working around some plumbing nightmares where the furnace was located and getting an air makeup duct installed in the finished basement. The bottom line---if youre considering work at your house; there are lots of installers, but only one Isaac group that does it best. And we remind every homeowner of the old saying--because you own a hammer, doesnt mean youre a carpenter! Thank you, Isaac, you have us as a long term customer.

Review 134 (2019-02-09 - Rating: 5)
Our experience with Isaac has been top notch. Walter was the tech and he was on time, very knowledgeable and thorough in all respects. Equally important, he was willing to listen to my comments about what I felt was specific to our house and situation. Because of an unforeseen occurrence it was necessary to change our appointment date and Nicky made this modification seamlessly.

Review 135 (2024-12-12 - Rating: 5)
A job well done and the service was excellent

Review 136 (2023-02-09 - Rating: 5)
Friendly technician who answered all of my questions on the work performed. Worked efficiently and gave me a choice of what services I wanted completed from a list of services that should be completed based on the age of the water heater. Would gladly have this person work on my appliances.

Review 137 (2023-12-23 - Rating: 5)
We liked Gerren a lot. He is a very personable technician and it was a pleasure to have him in our home.

Review 138 (2023-09-06 - Rating: 5)
Called for an emergency AC repair during a heat advisory time...AC died and the indoors was 80 and rising. Customer rep got us a tech to arrive within 30 minutes. Acecia was very professional, friendly, explained everything completely. And were cool again thanks to her quick efficient work. It pays to be an Isaac Gold Seal customer.

Review 139 (2024-01-16 - Rating: 5)
We’ve been customers of Isaac H&AC for most of the past 20 years. They always have had the best qualified and most customer friendly people that we’ve ever experienced.

Review 140 (2019-12-10 - Rating: 5)
I would absolutely recommend Isaac to anyone. When I first began the process of hiring someone I was nervous about who to hire. I definitely made the right choice. Tom did an amazing job servicing the furnace and fixing multiple issues. When I have had trouble with the system Tom and the customer service team have been great. Tom did great in explaining everything he was doing as well as showing it to me in a way I could understand.

Review 141 (2023-12-27 - Rating: 5)
Acacia did an excellent job in diagnosing the issue. She had a wonderful demeanor and was excellent at explaining the situation and proposed solution.

Review 142 (2024-12-02 - Rating: 5)
Service was on time techs were friendly and professional.

Review 143 (2022-01-11 - Rating: 5)
Serviced and installed new expansion tank on our Combi-boiler system.Called with an earlier opening and arrived on time.Friendly and professional rep....I am at ease knowing Isaac has knowledgeable, experienced people that made sure my system is 100% and my family is safe and warm this winter.Thank you for all you do!!HIGHLY RECOMMENDED!!☆☆☆☆☆

Review 144 (2024-09-18 - Rating: 5)
As I am accustomed, service was efficient, comprehensive and personable.

Review 145 (2024-12-05 - Rating: 5)
Very pleasant and skilled technician. Excellent communication.

Review 146 (2023-10-26 - Rating: 5)
I had a problem that was very puzzling. The technician did an excellent job of checking everything and troubleshooting. My furnace was working great in no time at all.

Review 147 (2019-10-01 - Rating: 5)
We had a small problem after a furnace cleaning/inspection a couple weeks ago. After > 5 years of using Isaac for several appliances, this is the only issue we have had, and it was a mistake anyone could make. Isaac made it right by dispatching a technician immediately, who quickly resolved the problem despite having to work in tight quarters.Isaac has always done an excellent job for us. All their technicians have been well trained, thorough, friendly, and willing to explain what they are doing. I regularly recommend Isaac to friends.

Review 148 (2022-09-23 - Rating: 5)
We smelt gas when turning on the furnace ( water boiler ) earlier this week. I called Issac and they advised me to first call the gas company, and they would send out a technician as soon as possible. After a good cleaning and repairing some needed parts we are set for another season. What peace of mind. Thank you Issac!

Review 149 (2023-03-31 - Rating: 5)
Adam was very friendly and professional. He explained everything he completed on the maintenance in detail and let us know our system was running smoothly.

Review 150 (2024-06-03 - Rating: 5)
WORKMANSHIP AND THE WORKERS ATTITUDE WERE AWESOME.I STOPPED DIFFERENT DAYS DURING THE INSTALLATION OF THE NEW FURNACE AND DUCT WORK. EVERYTHING WAS AWESOME.ANY ISSUSES WERE DEALT WITH PROMTLY AND PROFFESSIONALLY

Review 151 (2021-08-12 - Rating: 5)
Todays technician, Jason was efficient, polite and personable. I have never had a bad experience with any Isaac tech. Just another reason I am happy with my maintenance contract!

Review 152 (2022-01-04 - Rating: 4)
Except for not keeping in touch with me as to the status of the second visit -just a phone call when the visit was a month later- I understand there could be delays just keep in touch during this period. The service was very good. The technicians were polite and professional. Would recommend.

Review 153 (2021-01-20 - Rating: 5)
Friendly, great customer service. Respectful of your carpets and work with you when dealing with pets. Pleasure to be around.and arrive when they say. I found them to be helpful and go above and beyond. I would definitely recommend Isaac Heatingsay

Review 154 (2020-05-27 - Rating: 5)
Technicians were on time and called to let us know they were en route. They were thorough and took their time evaluating our entire HVAC system. Their analysis seems spot-on and I plan to follow up on their recommendations. Fair price for good work.

Review 155 (2024-10-19 - Rating: 5)
Adam was great! Friendly, knowledgeable and fixed our gas fireplace quickly!

Review 156 (2024-01-20 - Rating: 5)
Dom is a resorcefull and knowledgeable technician. He is adept and able to shares his expertise with the customer.!

Review 157 (2018-01-16 - Rating: 5)
This rating is due not to past service...but to today’s service. Our technician, Chris, was the best we have ever seen. He fixed an issue that has been troubling us for years. He was kind, professional, thorough, and overall fantastic. We are totally impressed.

Review 158 (2023-11-09 - Rating: 5)
Gerren did the annual maintenance and returned to install two zone valve that needed to be replace. He is an excellent worker.

Review 159 (2023-05-02 - Rating: 5)
The team was extremely friendly and knowledgeable and efficient. Walked me thru each step and well worth the fee. Thank you to Acacia and her trainee.

Review 160 (2024-09-18 - Rating: 5)
Our technician was on time, worked efficiently and communicated clearly about what he had done. We are very satisfied!

Review 161 (2018-04-26 - Rating: 5)
Matt was a pleasure to discuss our maintenance and service needs with. Super friendly, took time with us to explain his findings - overall great experience. You definitely have a gem working for you!

Review 162 (2024-10-25 - Rating: 5)
Domenico arrived right on time. He diagnosed the problem and repaired it. He was courteous and friendly. Thank you 🙂

Review 163 (2022-04-11 - Rating: 5)
My HVAC System shut down recently. Isaac Heating & Air Conditioning came to my home the next day and spent 2-3 hours troubleshooting the system. They identified the problem, fixed it and guaranteed their work. They were responsive, professional and explained to me every step they were taking. I highly recommend their service.

Review 164 (2023-11-29 - Rating: 5)
Acacia was our technician, she arrived on time, was thorough and neat, explained her work and readings on our furnace. Best service ever.

Review 165 (2024-11-11 - Rating: 5)
Great service Phil as usual was wonderful

Review 166 (2019-02-27 - Rating: 5)
Derek from Issac arrived on time. He was friendly and courteous . He took his time making sure everything was working correctly before he left. Derek and all the technicians are the best. Why would anyone call any other heating companies. Having been a teacher, I would definitely give Derek and Issac an A ++++++++++++Thank you Mr Issac for hiring the best!!!!!Rich Colosi

Review 167 (2023-08-10 - Rating: 4)
I WAS VERY HAPPY WITH THE TWO SERVICE PEOPLE, ALICIA IN COMMAND, THEY FOUND THE PROBLEM QUICKLY BUT DID NOT HAVE THE PART ON HAND TO FIX IT, THUS ORDERED A REPLACEMENT PART WHICH SHOULD BE HEREIN TWO OR THREE WEEKS. WHEN PART ARRIVES AND IS INSTALLED, WE WILL BE VERY HAPPY.SIG

Review 168 (2024-09-06 - Rating: 5)
Gerren, was very professional and explained all the issues involved with our AC unit as well as the maintenance the unit required. I highly recommend him.Solitaire Murphy

Review 169 (2024-10-20 - Rating: 5)
Great service tech was clearly knowledgeable

Review 170 (2023-10-27 - Rating: 5)
Its been a pleasure to have Alex maintain our furnace and water heater each year to keep them in good working order.

Review 171 (2018-05-10 - Rating: 5)
Thomas was very punctual, personable as well as respectful, and efficient in doing our yearly maintainance of our units. He graciously answered all our questions we threw at him, and took time to clean up any water or mess he might have created. Its a pleasure to do business with Isaac Heating and Air Conditioning and we feel assured that our units are well cared for.

Review 172 (2021-12-06 - Rating: 5)
In this day and age it was so refreshing to have someone that knows their trade, took the time to explain what he was doing and why.. I spent 42 years in the Construction Industry, 26 as a Project Manager. Isaac Is Heads and Shoulders above some other companies I have had the misfortune of dealing with!

Review 173 (2023-06-05 - Rating: 5)
Adam was very professional and courteous. Did a great job and now our central air is back up and running perfectly.

Review 174 (2018-06-17 - Rating: 5)
Chris is great. He makes you feel like you know what you are talking about and then diagnoses based on your comments. He is very knowledgeable about all the workings at Isaac and can direct you to the right person (department) to answer your questions. Love it when Chris is our technicians.

Review 175 (2018-01-30 - Rating: 5)
Chris did a great job fixing my furnace on a cold night. He was courteous, efficient, and very helpful. I would welcome his help again, and would recommend him to a friend as well.

Review 176 (2019-07-24 - Rating: 5)
Tom, Service Technician, was very thorough and knowledgeable. Took time to respond to questions and explained in understandable terms. Does an excellent job. Hope to see him again.

Review 177 (2023-02-24 - Rating: 5)
Acacia was terrific. Very methodical and knowledgeable. She cleaned up and was very informative. Isaac is lucky to have her!

Review 178 (2024-09-17 - Rating: 5)
Work performed as scheduled. Adam was knowledgeable, thorough and highly professional.

Review 179 (2024-12-09 - Rating: 5)
Gerren was a well-mannered, intelligent and helpful technician. He did a commendable job.

Review 180 (2023-09-18 - Rating: 5)
My service tech was everthing you would expect! He was detailed, thorough and personable...He represents the company extremely well!!

Review 181 (2024-12-11 - Rating: 5)
They were fast and thorough

Review 182 (2023-08-12 - Rating: 5)
Adam showed up on time. Very professional. Explained what he was doing. Would definitely recommend!

Review 183 (2018-05-03 - Rating: 5)
Derek M performed my 6 month furnice cleaning and air condition routine service and this was the second time he serviced my equipment and he arrived on time after calling me by phone to let me know he would arrive at my home in a few minuits for this scheduled service. Derik is very professional and interactive verbally and informative with any questions I ask and remains respectful and courtious the entire time he is at my home, I highly recomend Isaac Heating & Air Conditioning company for instalation and maintaning of home comfort equipment after 20+ years and have never had other than high quality service.VH