Haferman Water Conditioning Inc.

Photo of Haferman Water Conditioning Inc.

Located in Burnsville, Minnesota

Address: 12142 12th Ave S, Burnsville, MN 55337, United States

Phone: +1 952-894-4040

Rating: 4.9

Services

  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Plumber
  • Water softening equipment supplier

Photos

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Comments

  • Review 1 (2024-12-29 - Rating: 5)

    Joe S was so polite and friendly. He answered every question we had and explained everything to us in great detail. He was perfect, he went above and beyond and represents the company in a lovely way.

  • Review 2 (2024-10-30 - Rating: 5)

    Haferman Water- Outstanding Service and Expertise!★★★★★My husband and I recently purchased a house that already had a Connecticut water softener installed. Despite being handy, we found it difficult to understand how to flush the system and replace the filters, even after watching numerous YouTube tutorials.I decided to contact Haferman Water directly, and their customer service promptly scheduled an appointment for a technician to visit our home. The technician was professional, friendly, and incredibly knowledgeable.For a reasonable flat fee, we received an in-depth tutorial on properly maintaining our water softener. We couldnt be more grateful for their expertise and exceptional customer service.I highly recommend Haferman Water for their top-notch products and dedication to customer satisfaction. Thank you for turning a confusing situation into a positive learning experience!

  • Review 3 (2024-11-13 - Rating: 5)

    Technician arrived during the appointment window, service was efficient, and most importantly the tech had patience and answered all of my questions. I am done with do it all big box stores and am always using job specific contractors for jobs, and Haferman is one of them. Thanks Haferman, till next time.

  • Review 4 (2024-12-26 - Rating: 5)

    Joe S. did a clean and quick job replacing a leaking valve that was covered under warranty. He was patient and explained the likely cause of the leak. Also swapped the de-chlorinator. Excellent work!

  • Review 5 (2024-08-21 - Rating: 5)

    Love love love love this company! I had my softener and drinking system installed about 5 years ago. Only needed one service call so far in those years, and everyone from the scheduler to the technician were fantastic. Always kind and knowledgeable! I hate the idea of ever moving outside of Haferman territory, these guys are simply the best!

  • Review 6 (2024-10-24 - Rating: 4)

    Weve had our new (rental) water softener for about a week now and Im very impressed with how its handling our well water! Everyone I talked to through the process and the install technician was great and answered all my questions.Giving 4/5 stars because we had someone out several years ago (maybe 5?) and at the time we were renting our softener from a different company and werent sure exactly what we wanted- maybe just a new water softener, maybe a whole system. The sales guy at the time went through the whole presentation and we decided that the whole home system was too expensive, so we wanted to just replace our water softener rental for now. After all that, he told us that they dont do rentals. So, Im not sure if something changed since then or if there was a misunderstanding about what we were asking for, but I wish we would have been able to save ourselves 5 more years of terrible water with the other company.

  • Review 7 (2024-12-08 - Rating: 5)

    Joe reviewed our home and explained Hafermans products in detail but in a way that I could understand. Haferman installed the water system when I needed it, they explained everything to me about the system and the system has worked brilliantly. I have since called Joe for help with another property.

  • Review 8 (2024-11-26 - Rating: 5)

    Spencer S.was prompt, friendly and professional. We appreciated his straightforward approach to answering our questions. Haferman has always been superior in customer service. We love our Kinetico systems.

  • Review 9 (2024-12-20 - Rating: 5)

    Joe changed the filters on our system and gave me a step by step explanation of the process, at my request. Extremely knowledgeable and friendly! Highly recommend Kinetico products and services from Haferman.

  • Review 10 (2024-10-30 - Rating: 5)

    Joe S was great. He explained what systems we had in place in our new home, fixed a few things, and recommended a few things. Very professional and personable.

  • Review 11 (2024-12-07 - Rating: 5)

    Matt was great at fixing our system. The broken part was covered by warranty, making it affordable. He was professional and explained it all. Really pleased with service by Haferman!

  • Review 12 (2024-11-01 - Rating: 5)

    Great place to do business. With our extremely hard water in Edina, we had a water softener installed along with reverse osmosis systems for our kitchen and basement kitchenette. Everyone is extremely friendly and knowledgeable.

  • Review 13 (2024-11-04 - Rating: 5)

    TJ A. was very professional and knew what he was doing when he took apart the head with all the little parts testing and replacing them. I said this sure doesn’t look like a DIYproject, he laughed and said no it’s not but some people try. After 17 years this was the first service call on our Kinetico softener.Thank you very much.

  • Review 14 (2024-09-11 - Rating: 5)

    I got a quote from another company to assess my water softening system (softener, carbon filter etc...) was not working properly and without digging in too much they told me I needed it completely replaced at a $5700 cost. Haferman came out and did a full diagnostic, found a broken part and replaced it. Saving me over $5000. Thanks!!

  • Review 15 (2024-02-02 - Rating: 5)

    When we moved into our home 2 years ago this Kinetico system was already here. Not knowing anything about it, I did a google search and found out Haferman Water Conditioning in Burnsville is a distributor. I called them and they had records of it being installed.I liked the way they installed it in the basement so we have only a single line running up to the kitchen and the space under the sink is not taken up with the unit itself. When it came time to change the filters ( after two years of use ), we called Haferman.Today, T.J. came out to do the filter changes. He was very respectful of our home and put on shoe covers before he came in. As he did the filter replacements he explained exactly what he was doing so the next time I will be able to do it myself and save the service charge, which I thought was very nice of him. He also went the extra mile and tested our water and gave us the hardness rating.I couldnt be happier with Kinetico System and am equally pleased with Haferman Water Conditioning. If we didnt already have this system in our home, I would be having one installed; and I would definitely have Haferman do it for me. They are a top-notch company.

  • Review 16 (2024-10-08 - Rating: 5)

    Joes was professional and knowledgeable. Repair was fast and he reset the softner prior to leaving. We love never running out of soft water, unless we forget to add salt!

  • Review 17 (2024-10-16 - Rating: 5)

    While it took a couple of weeks to get to our home, once there nothing but the best of service from the technician TJ A. He thoroughly check the unit to see what the issue was and explained what he found with kindness and patience. Would definitely recommend TJ to anyone looking to have their Kinetico water softener serviced.

  • Review 18 (2024-07-26 - Rating: 5)

    Joe checked our kinetic softener and changed our filter. He suggested it might be time to have our tanks refurbished. All in all, Joe was knowledgeable and professional. Our kinetic softener has worked unfailingly for many years and it truly is easy on salt.

  • Review 19 (2024-07-27 - Rating: 5)

    Appointment with Joe went great. He is very professional and graciously and patiently explained the system to me and answered any questions I had. I like the app Haferman uses to let you know when the tech is on the way.

  • Review 20 (2024-08-13 - Rating: 5)

    Haferman always does a great job communicating about the job they are doing and being professional through the entire service. Thanks to TJ for coming out and taking care of our system and answering all of our questions about our recent well water tests.

  • Review 21 (2024-12-16 - Rating: 5)

    Spencer was very knowledgeable in completing his job. We found Spencer to be very pleasant and would like to see him in any of our future jobs.

  • Review 22 (2024-11-04 - Rating: 5)

    TJ was terrific. Very helpful & informative. He explained what he was doing along with the reasons for each thing he did. Wonderful customer service.

  • Review 23 (2024-09-30 - Rating: 5)

    Joe was Very personable, explained the process, answered my questionsand gave me tips of what to watch for. Most of all, I know everything is working well, filters are replaced and I have peace of mind using my well water to drink and use for showers, laundry and dishes.

  • Review 24 (2024-12-31 - Rating: 5)

    Tj was great,he explained the whole system found the problems showed them to me and fixed them.l would recommend you guys to everyone,thanks Craig Pagel

  • Review 25 (2024-08-07 - Rating: 5)

    I appreciate that Haffermann Water sends me a text before the technicians arrives. Mike was friendly, efficient, and informative. Great product and great ongoing service!

  • Review 26 (2024-06-15 - Rating: 5)

    We always appreciate the great service we receive with Haferman techs. Joe was great; he assessed our system, tested the water to make sure we were still on track and brought us all the filters I had requested. Thank you Joe!

  • Review 27 (2024-10-29 - Rating: 5)

    AJ was very pleasant from greeting and helped me realize its best to let the filter change be done by prof. He also reviewed the blue indicator to watch.

  • Review 28 (2024-10-24 - Rating: 5)

    Spenser was friendly, efficient and proficient at what he does. We love the kinetico water softner and will never go back to other systems.Thank you Haferman. Sincerely John A. Babey.

  • Review 29 (2024-12-04 - Rating: 5)

    I had questions which Mike patiently answered. He was very thorough and completed the job in a timely manner. Very professional.

  • Review 30 (2024-12-27 - Rating: 5)

    Great job - quick and efficient service call. Service tech was a really nice guy.

  • Review 31 (2024-09-05 - Rating: 5)

    Spencer replaced filters on our drinking water filtration system and tested our water to ensure the softener is working properly. We Love or filter drinking water and is nice to have it serviced every couple years.

  • Review 32 (2023-08-30 - Rating: 5)

    The first day in our new home, I filled the water bowl for Gracie, she walked over to it gave it the schnauzer sniff test, looked at me and walked away, that was my first expert opinion. A coworker told us to call HAFERMAN Water Conditioning and Pat would come to the house and show us how to have better water, we picked out a solution and set an install date. Steve our installer did an exceptional service in offering options for placement under the sink and faucet dispenser. I thoroughly enjoyed having someone else be the one under the sink. I would give more than 5 stars for the process and outcome. And Gracie and all of us approve!

  • Review 33 (2024-12-30 - Rating: 5)

    TJ was excellent!! completed the service and answered all my dumb questions in a comprehensive and professional manner!!

  • Review 34 (2024-09-26 - Rating: 5)

    JOE was professional & courteous. We were very happy. Fast & efficient! Love our Kinetico!

  • Review 35 (2024-10-29 - Rating: 5)

    Spencer is an outstanding representative of your company. He completes quality work in a neat, clean, quality fashion.

  • Review 36 (2024-10-24 - Rating: 5)

    The Technician was knowledgeable and professional. He explained the work performed and answered patiently all the questions.

  • Review 37 (2024-02-23 - Rating: 5)

    Just had Joe service our drinking water system. Joe is the most professional and knowledgeable service tech for any service weve ever had at our house. He took the time to walk us through what hes going to do, what some possible issues may be and options going forward. After diagnosing the problem , he fixed the main issue, and showed us some parts of the 17 yr old system that are still working great and one other than needed some service, which we were thrilled about to get our system back in top condition. Oh and he did this all starting at 6:30 pm and a very long day! Kudos to Haferman and Joe for your awesome service!

  • Review 38 (2024-05-29 - Rating: 5)

    3 items I like to point out that met or exceeded our expectations.Service to explain and help answer all our questions from everyone we dealt with from start to finish.Installation from planning to execution in house.Product has changed our life for the better, water quality has improved. Without use of electricity a plus in our case.Shout-out to Tyler who was patient, knew how to explain and worked with us. And to Matt whos an Artist when it came to installation, the placement of the units, tubing layout and small details like facing all the tubing labels away from viewing.

  • Review 39 (2024-06-24 - Rating: 5)

    Seamless install of an upgraded RO system & 20 year old Kinetico water softener (everything still worked. We just wanted a more efficient system) We also had a new RO faucet installed in the master suite and they were very meticulous in placing it and matching our current fixtures.Nick (installer) was knowledgeable, competent and helpful. He explained how to read the gauges on the new system etc. & left us with a checklist for basic preventative care.Excellent service and company to work with.Brenda & Jon

  • Review 40 (2024-11-11 - Rating: 5)

    Joe as prompt, friendly, gave clear feedback , and was great with our cats who enjoyed his visit too:)

  • Review 41 (2024-02-27 - Rating: 5)

    Wonderful customer service. Tech (Joe) -Was absolutely amazing, knowledgeable, and very attentive to every detail. Our water is the best in every way. Looks good,tastes great and is by far an amazing difference than what we had living in an area that has awful water. This company has been a real pleasure to work with and the techs are absolutely hands down the best! Thank you for treating our house like yours! You dont get that much anymore. We are customers for life!

  • Review 42 (2024-07-08 - Rating: 5)

    Timing was perfect. Technician was polite, professional and wasted no time in providing the exact service work I wanted. Great job. Thank you, Joe.

  • Review 43 (2024-12-20 - Rating: 5)

    Had nothing but great service when dealing with Haferman Inc. Our water is now great and I highly recommend them to anyone!

  • Review 44 (2024-08-29 - Rating: 5)

    Just had our yearly checkup and all of our filters changed. Joe, the technician is always such a pleasure to work with and so helpful explaining things to me.

  • Review 45 (2024-05-13 - Rating: 5)

    My previous Kinetico softener from Haferman lasted 22 years, so rather than repair an old one Joe helped us with a great deal to replace it and I’m confident the new one will also last 20+ years. Best part, the cost of the brand new premium series softener was less then the competing options we researched which had way less warranty and used electricity. We are very happy with our decision to buy from Haferman.

  • Review 46 (2023-11-19 - Rating: 5)

    The sales person, Jim, was extremely knowledgeable and provided many options and answered all of our questions. Our installation was done quickly and cleanly. The install tech showed how all appliances work, answered questions and made sure we were 100% satisfied before leaving. Excellent service from the very first phone call!

  • Review 47 (2024-05-08 - Rating: 5)

    I called and the very helpful person on the phone found a way to get a technician to my home the very next day (less than 24 hours) an they sent a text with a picture of the technician when he was oh his way. Then Joe was soooo nice and knowledgeable. He tested our water, changed a filter we didnt even know existed. I wish all my service experiences were like this one.

  • Review 48 (2024-06-05 - Rating: 5)

    Joe with Haferman was great! We inherited a Kinetico system and had no knowledge on how it worked or how to maintain it, Joe came out to our house and gave a step by step walkthrough on what to do and how it works. We highly recommend Haferman for service!

  • Review 49 (2024-08-27 - Rating: 5)

    Spencer was very professional. He was able to discern the problem and fix it within about 30 minutes. I would definitely recommend Haferman.

  • Review 50 (2024-08-20 - Rating: 5)

    Sheldon S was very personable and professional. He explained everything he did and was very careful to clean up any water spillage, which was minimal.

  • Review 51 (2024-12-18 - Rating: 5)

    Spenser showed up on time and was super diligent. Diagnosed our problem quickly. Feel much better about out water.

  • Review 52 (2024-02-16 - Rating: 5)

    Joe was great! Super friendly and helpful and was able to figure out the problem and fix it quickly. Haferman went out of their way to make it out at an earlier date that was originally quoted after I had a newborn and was desperate for my water to be fixed so I could use it again. Highly recommend this company!

  • Review 53 (2022-12-01 - Rating: 5)

    Ive been doing business with these guys for 30 years and theyve just been great all that time. We just had them rip out our Culligan stuff for all Kinetico and the work done was clean and tight. Installer took time to go over everything with us. I have the same system in another house and in 15 years, it hasnt had an issue.

  • Review 54 (2024-04-11 - Rating: 5)

    We had our water softener checked out. It is 17 years old. Joe was thorough, informative and explained everything. He completed a thorough inspection testing everything accordingly. I would highly recommend Haferman for your clean water concerns.

  • Review 55 (2024-09-30 - Rating: 5)

    I believe in the system and the knowledge of your technician. JT did a great job and was professional and personable at the same time.

  • Review 56 (2024-04-26 - Rating: 5)

    5 stars for Technicians were awesome the system is great.Talked with a gentleman named Paul wonderful man to discuss business with.They cleared up our water in a very quick time and made absolutely no messes.

  • Review 57 (2024-12-31 - Rating: 5)

    Great customer service. TJA was here on time and super nice.

  • Review 58 (2024-09-25 - Rating: 5)

    Spencer was my technician today. Very nice guy. Checked my water, changed my filters. He checked the hoses attached to the water filters underneath the sink. Apparently, they’re very old and discontinued. Spencer didn’t put any pressure on me to get anything new. The hoses have been discontinued and I would have to completely replace the Kinetico system. Out of 15 years mine have lasted 22 years. I think Kinetico is well worth the money. Water tastes great! I use far less salt than any other softener I’ve had and it doesn’t use any electricity.

  • Review 59 (2024-02-16 - Rating: 5)

    First of all, I love the system and (I worked with Paul Tate) who made the entire installation seem less. He was quick to respond with all my questions, even when he wasn’t working. Couldn’t believe how fast everything went. Strongly recommend this company.

  • Review 60 (2023-08-28 - Rating: 5)

    Joe S. was the technician who came out to our home to check our water system and deliver softener salt. He was prompt, courteous, and very professional. He helped troubleshoot a water issue we were having with the drain and helped us figure out who to call to take care of the problem. I was so impressed and so pleased! I appreciate the excellent service Joe gave us.Our water has never been better since we put in this system. We dont get rust stains in our shower and toilets. We have soft water and dont go through the salt like we did before putting in this system. Again, we are so pleased!

  • Review 61 (2024-09-19 - Rating: 5)

    Joe’s a pro, an unusually good communicator destined for great things. Another reason why we trust Haferman!

  • Review 62 (2024-11-20 - Rating: 5)

    Very pleased with our service. TJ was prompt, polite and professional.

  • Review 63 (2023-11-17 - Rating: 5)

    Technician Gabe R arrived on time, was very polite, and educated on how to correct the issue with my 22-year Kinetic water system. Gabe took his time to inform me of the issues and cost involved.This is only the second time I needed a technician for the system and both times I was very impressed by them. It’s great to work with a company that values its customers enough to hire GREAT employees. Thank you!

  • Review 64 (2024-05-05 - Rating: 5)

    Matt did a great job. He was on time, efficient and professional. He had the extra part on his truck so he did everything in one trip.I like knowing that I have less chemicals in my drinking water. Thanks.

  • Review 65 (2023-10-30 - Rating: 5)

    I have owned several Kinetico systems over the years in several homes. They are an investment and well worth it as they run very smoothly with few, if any, issues. Haferman Water Conditioning company has been wonderful the past 14 years of living here. They are always friendly, prompt on service/maintenance calls and knowledgeable. My tech this morning, Gabe R., was friendly, courteous, informative and prompt.

  • Review 66 (2024-04-29 - Rating: 5)

    Matt listened to our issue, assessed the situation and determined we had over way over extended the filter. He was understanding and I did hear any belittling in his words or tone. I appreciated his professionalism through his entire time in our home.

  • Review 67 (2023-12-13 - Rating: 5)

    These folks know what theyre doing. The water softener technician was very friendly, informative and was very competent. In addition, he spelled out our alternatives and their possible financial impact in a way that was easily understandable. I would recommend this company for the installation and maintenance of a water softener to anybody.

  • Review 68 (2023-08-08 - Rating: 5)

    We had Mike N. Come out and do a service on our system and he was AMAZING! I had a lot of questions since we purchased our house after our system was put in and Mike was patient and kind enough to answer them all as well as made sure I understood how everything worked, specific filter details and went above and beyond pointing out and explaining things I hadn’t ask but he knew was important for me to know.Mike was extremely personable and I would 100% recommend him to anyone. In fact when we get our next service I’m going to see if we can’t request him again. Thanks Mike!

  • Review 69 (2024-03-20 - Rating: 4)

    Serviceman was terrific. I am however disappointed with the cost of keeping this relatively new water softener running. Previous water softener was pretty much maintenance free for 20 years. This one has been high maintenance. If it were a girl friend I would definitely move on.

  • Review 70 (2024-05-03 - Rating: 5)

    The technician (Joe) sent was personable, knowledgeable and didnt try to upsell anything unreasonably. He was also happy to show me what he was doing and how to do it if I preferred to do the work myself in the future. Solid work by solid people.

  • Review 71 (2024-02-19 - Rating: 5)

    I LOVE my water system Hafernan installed! I had been buying my own water for the last 3 years and finally decided that was enough! I couldnt stand the chlorinated city water. Now I love the water, tastes great! Had a great installer, very patient and very easy to understand as he answered all my questions. All the installers are wonderful at this company.

  • Review 72 (2024-04-02 - Rating: 5)

    Jim Scott, the salesman was super informative, and was a great resource to help us make a decision on which unit to buy. The service tech, Nick went above and beyond during the install. Kudos!!!!

  • Review 73 (2024-03-19 - Rating: 5)

    Excellent maintenance service, as always, from Mike whos been with Haferman for over 30 years! He always explains demos, gives helpful information and tips, and does so in a most personable and professional manner. Its obvious he enjoys his work and the company he works for which is saying an awful lot in todays world!

  • Review 74 (2024-07-09 - Rating: 5)

    My Kinetico System is amazing for uninterrupted soft water for years of service.Like anything else, it requires some maintenance.Call Haferman Water.

  • Review 75 (2024-09-20 - Rating: 5)

    Mike did and amazing job of showing me how things worked and getting them working well again.

  • Review 76 (2024-01-23 - Rating: 5)

    The whole process was very reasonable and fast. Tyler did a great job explaining the water testing, walking me through my options, and keeping me alert to the funky plumbing system we have and how it could affect installationThe installation team wound up needing some extra hands due to said funky plumbing, but they stayed until the job was done, cleaned up everything, and the softener works great!

  • Review 77 (2024-02-05 - Rating: 5)

    Excellent service. On time and performed the filter service quickly. So nice to have salt delivered!My water system provides great tasting water and helps keep my appliances that use water in good shape.

  • Review 78 (2024-02-27 - Rating: 5)

    New system installed after more than 20 years on older unit for soft water. We were very happy with the new installation. Professionally done and questions were answered. Thanks to all at Haferman.

  • Review 79 (2024-09-18 - Rating: 5)

    Arrived within estimated time frame and was courteous and professional. Completed the year inspection and changed the filter.

  • Review 80 (2024-01-12 - Rating: 5)

    We received excellent service from Matt. He was respectful of our home (shoes off, thorough cleaning of work area) and knowledgeable of the product and how to service it. He was also pleasant and friendly, so in addition to being a quality professional hes a good ambassador for the company.

  • Review 81 (2023-11-14 - Rating: 5)

    I’m happy to give Haferman Water Conditioning a 5-Star review. Pat, our salesman, gave us a comprehensive analysis of our water quality and the state of our old water softener. Pat lives in our neighborhood so could easily address what total Kinetico system would be best for our needs. Installation was scheduled quickly and professionally. We did have a small leak that developed and a defective pressure gauge which was quickly fixed. It was the service after the sale that impressed me the most. I would highly recommend Haferman Water Conditioning to anyone looking to improve the quality of their water. Thanks to the entire Haferman Team for their commitment to provide quality water solutions, professional installation, and excellent service.

  • Review 82 (2024-05-02 - Rating: 5)

    Service person was prompt. I appreciated the photo send with his text. He was very thorough in his assessment of our softener. Friendly and professional service.

  • Review 83 (2024-08-01 - Rating: 5)

    Great service! I definitely notice when it is out of salt! Love the drinking water and how clean things are when it works properly!

  • Review 84 (2023-11-23 - Rating: 5)

    We did a lot of research before choosing Kinetico. Our sales rep (Fogarty) was great! Very personable and respectful. Explained every detail.Installation was scheduled quickly and tech was great. Again, explained everything really well. We could tell the difference in our water almost immediately. Worth the price! Will have them back for our drinking water.

  • Review 85 (2023-12-09 - Rating: 5)

    Great service. Everyone was incredibly knowledgeable and helpful. Technician who installed the system was great. Made recommendations and ultimately an accommodation to move a hose for optimal use of the space, extra work for him.

  • Review 86 (2023-04-19 - Rating: 5)

    I was greatly impressed with Mike when he came to service our filtration system. Our system came with our house, so I was unfamiliar with any routine maintenance that needed to be done. Mike walked me through the system and each step to change our (very dirty) filters. I appreciated the tutorial to do some yearly maintenance on our own (saving us on service fees). Mike was super nice, knowledgeable and I would highly recommend him as a service tech.

  • Review 87 (2024-06-19 - Rating: 5)

    Chris started to work immediately as I was on a call with a doctors office when he arrived. Ive lived in my house for four years without understanding anything about the In-house water system. But, when Chris showed me the filter through which my drinking water was passing I was appalled & disgusted. Im glad I now have something keeping the bad water away from my drinking glasses.

  • Review 88 (2024-08-13 - Rating: 5)

    Mike was very nice.He answered all my questions and he gave us the best service.

  • Review 89 (2024-09-10 - Rating: 5)

    Very fast, efficient and friendly work. so glad they came and serviced my filtration system.

  • Review 90 (2023-10-12 - Rating: 5)

    Gabe was very cordial and friendly. He serviced the replacement of all water-related filters for our whole system. He also explained everything clearly with todays work and about future automatic calls for future maintenance needs. Definitely would highly recommend Gabe for service needs and Haferman for whole house water and softener needs. 😁

  • Review 91 (2024-03-28 - Rating: 5)

    Called to have my Culligan water softener with a Kenetico water softener in less than a week! Great salesman, fantastic installation guys. Very helpful in explaining how my system operates. Financing was available.

  • Review 92 (2023-09-27 - Rating: 5)

    Gabe did an exceptional job installing our water softener. He was very easy to work with and had a good attitude. Very pleased the work he did! No more hard water build up after he did his job.

  • Review 93 (2023-02-14 - Rating: 5)

    I had such a great experience with our recent service call. Our water was hard so we knew the water softener wasn’t working the way it should. Mike N. came out and he was AMAZING!! He explained to me how everything worked and answered all my questions. I really appreciated him taking the time to explain things to me. He also fixed our water softener and things are working great! I also love how the water softener we have had a 10 year part warranty so we paid nothing for the part and just paid for the service call and labor.

  • Review 94 (2024-06-11 - Rating: 5)

    Joe did a great job updating my reverse osmosis system. He also explained the flushing procedure clearly. Great disposition!Mary Dolan

  • Review 95 (2024-07-04 - Rating: 5)

    Prompt. The technician consulted with the owners and discussed the repairs following his work. He left the area neat and clean.

  • Review 96 (2024-04-17 - Rating: 5)

    Matt was efficient and extremely knowledgeable! We have noticed that your employees believe in the quality of the products they represent. We are continually impressed with your products, employees and above all your customer service! Haferman Water has a workforce that is long-term. That shows that they enjoy what they are doing and feel secure within a management staff that values their employees.

  • Review 97 (2023-11-25 - Rating: 5)

    I called them because a local well known plumbing service told me that my water softener when not working during their annual inspection. They offered to replace it for well over $2000 rather than suggest repair. Haferman performed a service call on my 15 year old Kinetico system with which we have been happy. The valve gaskets replacement and softener adjustment cost just over $200.

  • Review 98 (2022-11-08 - Rating: 5)

    Scheduling both an estimate and the actual install was easy and we were able to schedule these visits quickly. The salesman and the installer were knowledgeable and friendly. The installation went smoothly and the work was done very neatly. I really appreciated that the installer reviewed the regular maintenance schedule with us. I highly recommend Haferman and Kinetico systems!

  • Review 99 (2023-12-06 - Rating: 5)

    Haferman was easy to schedule with and to update the account. Gabe, my technician, was personable, respectful, and knowledgeable. He explained what he was doing and the usual upkeep schedule for my water conditioning system.Highly recommend!

  • Review 100 (2024-04-17 - Rating: 5)

    Excellent service. On time, efficient, knowledgeable, friendly. Kinetics water softener, Excellent product, that has been vertically maintenance free for 10 years.

  • Review 101 (2024-01-22 - Rating: 5)

    Mike was a pleasure to work with today. He explained my questions and anything that would be helpful to know about the system. He also test the system to be sure all worked as expected before he left. I will certainly request him in the future and hopefully get him to come on the call!!

  • Review 102 (2023-08-29 - Rating: 5)

    Gave arrived right on time for our very first maintenance check, and our Kinetico system is working perfectly. He is very knowledgeable about the system, answered all my questions and gave me a few tips, as well. We have had our system since 2014 and love it!

  • Review 103 (2024-04-19 - Rating: 5)

    Great tasting water. If ever have an issue the service is always friendly and helpful. Joe was great he explained what the issue was and got us up and running.

  • Review 104 (2024-04-15 - Rating: 5)

    We purchased a water softener a few years ago and recently a drinking water system. The Kinetico products are outstanding, and Haferman does an excellent job of installing and maintaining them.

  • Review 105 (2024-10-16 - Rating: 5)

    Great service, explained options and demonstrated proper installation techniques.

  • Review 106 (2023-03-21 - Rating: 5)

    My family and I had a great experience with Joe and the installation team for our new Kinetico water softener system. From the time we decided to make the purchase we had the instillation complete right away within a week. Everyone we interacted with was very nice and incredibly helpful. I highly recommend Haferman Water.

  • Review 107 (2023-07-05 - Rating: 4)

    Technician was great. Answered my questions. Listened to my concerns like why that $144 service charge didn’t apply to work done, why no senior/military discounts and why the platform in the softener was not built stronger so it wouldn’t break from weight of brine tanks. (older model) all in all I’m sure after the rejuvenation to be done I’ll be satisfied.

  • Review 108 (2024-01-18 - Rating: 5)

    TJ was very personable and easy to talk to. He explained what he was doing during the water tests and what was happening to our water softener. Our current Kinetico is 35 years old. We pretty much expected that it was time for a new updated model so thats what we are doing.

  • Review 109 (2023-07-12 - Rating: 5)

    Mike and crew were here promptly and as scheduled, ran very specific tests, supplied us our requested filters, and did a visual inspection, and topped their visit with a thorough performance test of our system….Of course, being a Kinetico System, everything was working perfectly!!!Well done fellas, job well done!!👍👍

  • Review 110 (2024-02-09 - Rating: 5)

    Ive always loved having the Kinetico system. The purified water is great and I never have any hard water buildup on anything. Its very easy with the use of salt. The technicians are always great.

  • Review 111 (2023-05-12 - Rating: 5)

    Excellent service. Our technician, Matt, was very helpful, fast and efficient. My favorite things about Haferman Water are the customer service and the excellent, premium quality salt pellets we get. There IS a difference and Haferman knows it. Highly recommended.

  • Review 112 (2023-10-26 - Rating: 5)

    We were having trouble with iron in our water. Joe S came to our home, tested the water, adjusted the water softener and gave us several tips to help with our water softeners performance. In examining our water pipes from the well to the water softener, he identified a valve that was not closed and allowing hard water to mix with our softened water. He rectified the problem and we now have wonderful soft water without any iron stains on our clothing and fixtures. Thank you so much!

  • Review 113 (2024-05-28 - Rating: 5)

    Service is always a pleasure with these guys. They came out to look at the water softener realize what it was causing the issue getting it fixed quickly.

  • Review 114 (2024-06-04 - Rating: 5)

    Joe was very professional and knowledgeable of our water system. Knew exactly what the problem. Great customer experience.

  • Review 115 (2024-02-06 - Rating: 5)

    Joe checked out our existing softener and made some adjustments after we moved into our house. Water is now soft as it should be. Great service.

  • Review 116 (2024-01-12 - Rating: 5)

    Haferman Water Conditioning was very responsive when we contacted them to take a look at our Kinetico Water Softener that was having issues. Haferman installed this Kinetico in 2001 and this was the first issue with it. The service rep, TJA, arrived right on schedule and was courteous, diagnosed the problem quickly and was a true professional!

  • Review 117 (2024-05-15 - Rating: 5)

    Always pleased with the quality of service we receive from Haferman, we have been using them for our water conditioning needs for over 8 years now, top notch!

  • Review 118 (2022-02-16 - Rating: 5)

    I was very impressed with the notification method. Very nice to know what my service specialist looks like before they arrive.He was very professional and very personable and did a great job and also communicated well.Made sure we understood everything and that we had no further questions. I very much like that my system is often self-maintaining and doesn’t need electricity.Great product, great service!

  • Review 119 (2021-11-16 - Rating: 5)

    Haferman has been a pleasure to work with…they installed our system a couple of years ago and we have been very happy. We had a service tech, Eddie, come out today to test the water, change our filters & check our system. He was so nice! I would recommend this company and their people, top notch!

  • Review 120 (2022-05-23 - Rating: 5)

    It is so refreshing to deal with a company that puts their clients first! They could not be more professional from the people on the phone to the sales person that came to our house and to the gentleman that put our water softener in. I am in the customer service business and could not have been more impressed how they handled the whole transaction. It was so nice to receive a text message with a picture letting us know who is going to be at at our front door! And when they came to the front door they were very courteous the whole time they were in our house!! Highly recommend this company and the water softeners is great!!!!

  • Review 121 (2022-10-14 - Rating: 5)

    Great customer service, got me in quickly to check my system and explain how it works to a new home owner. Mike N. was our technician and he was very friendly, professional, and knowledgeable. Quickly changed the filters and explained how the system works. Highly recommend Haferman and Mike!

  • Review 122 (2022-10-18 - Rating: 5)

    Joe S. Was our technician and he could not have impressed us more. His communication and professionalism was second to none, and it made our bad day so much better immediately. He was friendly and honest throughout the process, and I know he helped get our water softner fixed as fast as possible. I dont think we could have had better service. And it just solidified our choice when we have water issues.

  • Review 123 (2023-02-22 - Rating: 5)

    Annual service with Haferman is not cheap (especially the $144 trip charge right off the top), but it is thorough and quality service, and we do love our Kinetico system. The drinking water is better than any other weve had. Eddie M. did a great job for us this time.

  • Review 124 (2024-01-23 - Rating: 5)

    TJ notified us he was in his way and once he arrived went over our entire system and tested the water. He made some helpful suggestions. We are very happy.

  • Review 125 (2022-06-22 - Rating: 4)

    We have had our Kinetco water softener for about 10 years and have never had a problem. We started having problems with our water heater and found the heating elements were corroded with calcium. Called Haferman and they were able send out their tech Martin the next day. He quickly found the problem and fixed it quickly. I am very happy with the results and do not hesitate recommending them.The reason for four stars instead of five is their service window of four hours. I was told they would arrive sometime between noon and four. I waited for four and one half ours when I had other things pressing that needed attention. My experience with other trades has been a two hour window which seems to be becoming more common.

  • Review 126 (2023-09-18 - Rating: 5)

    TJ, the Haferman technician, was very professional and took time to explain all the details of the filter replacement to allow me to change the filter in the future. TJ took several water samples and provided good information on our plumbing situation. I was very pleased and would be delighted to have TJ provide future service.

  • Review 127 (2022-04-07 - Rating: 5)

    I continue to be very impressed with the service that I receive with Haferman Water Conditioning. The staff are friendly, and responsive to questions. Last year there was a scheduling issue, but they were very apologetic and fixed the issue quickly. This year, there was no issue at all. Our tech Martin was friendly and very fast with our normal routine maintenance.I will continue to hire this company for my ongoing water softener needs.

  • Review 128 (2024-07-02 - Rating: 5)

    Love the low maintenance, and reliability, 15 yrs only needs a filter pretty amazing still working in the specs

  • Review 129 (2022-04-22 - Rating: 5)

    I could not be more happy with my drinking water system and the service I received! They sent me a picture of the service person who will be showing up to my home. They even provide a link to track their vehicle, which made it so nice and took the guesswork out of when they would arrive. Mike came out to test my water, and get a game plan together on what system and filters I need. He even tested my water softener to make sure it was working good for me and the settings were good, and that wasn’t even something on the table for replacement! Mike is so nice and knowledgeable. Their scheduling gives a 4 hour window, but there were lots of options to choose a window that worked best for me. Again, they sent me a picture of the service person who will be coming out and I tracked their vehicle to know exactly when they would show up. Scott came out to install my K5 system. From start to finish, I could tell this guy knows his stuff and likes to do a great job. He even got a tape measure out to be certain that the new drinking fixture was exactly the same measurement away from my faucet as my sprayer was, so it looked balanced, as I requested. He took the time to ask all my preferences for Every. Single. Detail. He showed me how to replace filters, and a little more about the system. You guys, he even cleaned up after himself and cleaned my sink!!! Seriously, these guys are the best and you can tell quality and customer service is priority for them. Thanks to them, I was today old when I drank my first glass of the best-tasting water there ever was. No more buying and hauling heavy bottles of water. Thank you Haferman Water Conditioning!!!

  • Review 130 (2023-02-25 - Rating: 5)

    We had a pleasant experience as Zach serviced our under the counter water purification system!He came within the promised time!He was careful and very knowledgeable!We have used Haferman since the 1980’s for water purification and have had positive experiences!

  • Review 131 (2024-08-06 - Rating: 5)

    Came out in a timely fashion and TJ was very professional.

  • Review 132 (2024-05-01 - Rating: 5)

    TJ was great. Very knowledgeable.Fixed problem quickly. Explainedthe system while checking it.Nice person to talk with.Dave H.

  • Review 133 (2022-12-09 - Rating: 5)

    Very pleased with their professionalism and great service. They change out filters and RO system each time, and do not try to over sell you when doing the initial install. Appreciate their ethics and how they explain what is needed and why. Thanks again Haferman Team!

  • Review 134 (2022-11-28 - Rating: 5)

    Joe and Zach were great! Both very courteous and professional when they arrived to change out our filters. Our Kinetico softener and water filtration systems are awesome. I would highly recommend Haferman.

  • Review 135 (2023-08-10 - Rating: 5)

    Very good service. We were notified of his expected arrival. The technician explained everything from checking our water to changing the filters . He was respectful of our home while doing his work

  • Review 136 (2024-10-18 - Rating: 5)

    Joe was great! Very personable and knowledgeable.

  • Review 137 (2022-07-18 - Rating: 5)

    I have recently worked with Haferman Water Conditioning Inc to install a new water softener in my house. Being a first time customer, my experience with them has been awesome. During the whole time, they were professional and overall process they have today of approaching the customer and delivering the product is seamless. I do recommend everyone to definitely check them out for your water conditions needs.

  • Review 138 (2023-05-28 - Rating: 5)

    Haferman water was very easy and pleasant to deal with. The person who gave me the estimate was very helpful and did not pressure me, the installer was quick and professional. Overall, I had a very good experience and recommend them.

  • Review 139 (2023-10-27 - Rating: 5)

    Matt did a great job. Answered my questions and left the area clean. The water is great. We have had no problems. I would recommend them to friends and family.

  • Review 140 (2022-09-21 - Rating: 5)

    Mike came out to change out our filters. He does a great job. He has also been out to fix it when we moved in and had a huge issue with sand getting into the softener from a well issue. He got everything back to working order, along with another colleague. We are very pleased with his service snd our dog likes him so he must be a good guy. 😀

  • Review 141 (2023-01-16 - Rating: 5)

    Would certainly recommend Haferman Water. I have them deliver salt once a year so I don’t have to wrestle with the bags. I love the way that they communicate. You know when a service tech is on the way. They send a text with picture so you know who to expect. Joe(my tech), arrived right on time. Very nice, even took time to answer my questions!

  • Review 142 (2023-11-02 - Rating: 5)

    Zac came to get our system performing.I really appreciated the texts for arrival. He did a great job and I’m looking forward to the wonderful water we are use to with our Kinetico system by Haferman.

  • Review 143 (2020-09-17 - Rating: 5)

    5 stars is just NOT ENOUGH for this company and the people that they have working with them.John Bertrand the salesman was great, thoughtful, and really explained everything very well. The guy that you want to buy from. No pressure.Scott who called and set up my installation. Got me in quickly, and easily on my schedule.Nick, the installer was absolutely incredible. He was fast, accurate, and then took his time explaining to me what I purchased, and how it all worked. The perfect closing to a perfect experience.After years of big box softeners, I can only say. I wish I would have called these guys earlier. WOW

  • Review 144 (2023-05-27 - Rating: 5)

    Chris is a professional and knowledgeable installer. He really knows his product and was quick with a solution to our issue. I would and will recommend him to my friends and neighbors.

  • Review 145 (2023-10-06 - Rating: 5)

    10/6/23 my guy was professional, cleaned up the area and was very explanatory about what he was doing. He also looked over my past history with your water softener before arriving. I will ask for his help next time ( if he is available) when I need the filters to be changed or canisters to be recharged.Thanks Haferman Water!! for hiring and maintaining excellent employees.Tamra

  • Review 146 (2023-09-14 - Rating: 5)

    Have loved our Kinetico system since 2000. Lost soft water, Mike N. came out (with us thinking we’d have to replace 23 yr old system). He had simple fix for our problem saving us big $$. And Mike gave us pointers on filters, etc. HUGH THANK YOU.

  • Review 147 (2021-10-12 - Rating: 5)

    Was very impressed with the quickness of contact and setting a appointment up after We contacted Them. Salesman was on time and answered all Our questions. Scott, the installer, was very friendly, did an excellent job of installing Our system, cleaned up the area, and explained how to change filter. We highly recommend giving Haferman a call if You need a softner system.

  • Review 148 (2023-11-27 - Rating: 5)

    Gabe did a wonderful job. He was in and out quickly and did a thorough job on our filter change and provided valuable advice on upcoming service suggestions.

  • Review 149 (2022-10-14 - Rating: 5)

    Haferman is one of the best run businesses I know of. All of their people are innovative, smart, and courteous. Joe did a terrific job for us today as he services our system and went the extra mile to help us out.

  • Review 150 (2024-03-21 - Rating: 5)

    Probably the best experience we’ve had with home service of any kind. Mike was on time, explained everything he was doing, and was both professional and friendly.

  • Review 151 (2023-02-24 - Rating: 5)

    So happy to have soft water and excellent drinking water! Prompt response, great price, quick install. The water is so better than the previous system its unbelievable. If you are considering a new softening system the Kinetico system is spot on! So much better than the traditional system that we had in this house. I highly recommend Haferman and Kinetico!

  • Review 152 (2024-01-08 - Rating: 5)

    Technician Joe was effective friendly and caught a few things that would not have been noticed if he had not been here. Appreciated his help and clarity.

  • Review 153 (2023-09-27 - Rating: 4)

    The technician was a nice guy and answered all questions.The system we have has served us well and has been very cost effective for us. No problems.

  • Review 154 (2023-12-05 - Rating: 5)

    We are very happy with our second Kinetico water system installation.Our water tastes fantastic.Haferman Water Conditioning will take great care of you!

  • Review 155 (2024-04-29 - Rating: 5)

    A very informed technician was able to explain our options and costs. Appreciated the basics of a Kinetco softening system explained.

  • Review 156 (2023-08-31 - Rating: 5)

    I’ve been a customer since 2009 and they have helped me with my water. I live in an area where the iron is high. TJA helped me today by bringing in salt and determined that the back flush tank was filled with iron and need to be flushed out. It’s great to get answers right away and they respond very fast, great customer service from TJ A

  • Review 157 (2024-05-22 - Rating: 5)

    Joe was very prompt. The problem was fixed immediately and water tested. Joe was very helpful to all questions I had. Thanks, Joe!

  • Review 158 (2022-10-10 - Rating: 5)

    AJ not only did a wonderful job servicing our water filtration system, he gave me a quick and very good lesson in those things I can do myself to keep it in perfect working order. We love our Haferman filtration system! It’s dependable and easy to use.

  • Review 159 (2024-03-28 - Rating: 5)

    Great service from a text introducing the technician with a picture , to a map showing where he was and when he would arrive. Very efficient work and description of that work!

  • Review 160 (2021-11-17 - Rating: 5)

    I contacted Haferman Water because i felt something was wrong with my water softener. The following day they sent out the technician (Martin) to see what was going on. Martin was awesome! He was friendly, polite, professional, and very knowledgeable. He took a look and knew right away what the problem was and did the repair quickly. He also explained a few things about my water softener which was very helpful.. I would highly recommend Haferman Water! It’s so nice to have soft water again - it makes such a difference on your skin, hair, clothes, dishes - everything! thank you Martin & Haferman!

  • Review 161 (2023-03-14 - Rating: 5)

    Haferman installed a Kinetico water softener at my house in 2005 and we just had one of their techs over for the first maintenance visit we’ve ever had. The tech was super friendly and knowledgeable and I loved that they let me know when he was coming, sent a picture of the tech and I could track their progress to the house.

  • Review 162 (2023-12-28 - Rating: 5)

    Joe is a very go tech and an asset for your company. He was very neat and informed us of what needed to be done. Very nice young man.

  • Review 163 (2023-08-22 - Rating: 5)

    Great job on showing and explaining the system to us. And how to install a new filter, but I think I will call and have the technician change filters, he is much faster than me. Thank you Joe

  • Review 164 (2021-11-26 - Rating: 5)

    I have been a Haferman Water customer for many years and as a home builder I only recommend Haferman to my customers. Joe is my sales person and is a blessing to me the way he takes care of me and my customers. I recently had their tech Eddie come and service my own system. He was a Rockstar. Very polite, very informative. I would highly recommend checking out Haferman water.

  • Review 165 (2023-07-20 - Rating: 5)

    Nick is a very efficient representative of Haferman Co. Eager to carry 29 badges of salt downstairs and checked under sink, tested water was good. Recommended replacing filters now, I chose to wait until Oct he smiled and set the appointment. 👍👍

  • Review 166 (2024-12-18 - Rating: 5)

    He was very polite and explained what he was doing.

  • Review 167 (2022-04-08 - Rating: 5)

    Mike did an excellent job servicing our softener and explaining potential problems that could occur with our system. He was very professional, knowledgeable and answered all of our questions. Highly recommend him!

  • Review 168 (2024-01-03 - Rating: 5)

    I was told and explained about everything that the serviceman was doing. He was a very nice agent for his company. Absolutely no problems. A+ service

  • Review 169 (2022-04-04 - Rating: 5)

    I’m old enough to remember what the term “service” really means. There are several generations of us that have never experienced having someone else make your travel reservations. Well I do remember those days and it’s not often that I hand out 5 stars as a consequence. From Joe in Sales to Scott for Installation, I’ve been impressed with the level of communication and attention to detail. After only 2 days I’m already impressed with the entire system and even visible results in ice quality. I’m confident that over time my satisfaction won’t diminish and for me that isn’t something I often get to say anymore.

  • Review 170 (2024-02-01 - Rating: 5)

    Always professional and courteous, whether it be the onsite technician or the office staff. They deliver a superior, affordable product that has changed our lifestyle for the better.

  • Review 171 (2022-05-28 - Rating: 5)

    Our family is so thankful for this company. A year ago we moved into a house with a Kinetico system that had been installed by Haferman 5 years ago. Our first annual maintenance appointment showed us how professional and knowledgeable their employees/technicians are; from the easy booking to the location updates via text.A few weeks ago our Kinetico suffered damage due to a Well Pump failure. Haferman came out, took the system back to the shop - no delays. We knew we’d be without water for a week but were thankful our system was in good hands.Haferman fixed and installed everything yesterday, and it works perfectly. We’re so glad to have water in the house again but can rest easy knowing we have a company we can trust moving forward.Thank you Eddie, Martin, Bailey, and all of Haferman!

  • Review 172 (2023-02-02 - Rating: 5)

    We love Joe at Haferman Water. He is very kind and knowledgeable. We are just coming up on a year in our new home and he found a leak on our main water supply saving us frompotential water damage. I’d definitely recommend Haferman Water. They even send a text message to keep track of when he will arrive and a picture of him. These days that’s is so helpful.

  • Review 173 (2023-06-27 - Rating: 5)

    Haferman was excellent. They are prompt, made sure everything worked good before he left and cleanup was great. Would highly recommend sales and installation from them.

  • Review 174 (2023-08-23 - Rating: 5)

    Gabe was at my house today. Gave my Kinetico water conditioner system the once over and changed conditioner filter. I’m very happy with my Kinetico investment and the service provided by Haferman. Wouldn’t go anywhere else.

  • Review 175 (2023-12-27 - Rating: 5)

    They were great all the way from quote to install. The softener works great...a world of difference from what we had before.

  • Review 176 (2023-02-10 - Rating: 5)

    Haferman is high quality Minnesota company. First class service and installation. Exceptional product in Kinetico water system for both soft water and drinking for over 20 years for our household. Highly recommended for your water systems. Installers will educate you on service of systems and care which saves time and money too!!

  • Review 177 (2024-09-13 - Rating: 5)

    Great service. They really know their stuff!

  • Review 178 (2022-08-10 - Rating: 5)

    These systems a reprice but worth the cost. Water not only tastes better (as in nearly tasteless), but the real difference can be felt when washing your body and hair. Soap just seems to wash out much easier and leaves your skin and hair with no leftover residue feeling when you’re finished washing.The fact that these use considerably less salt than their competitors and are powered solely on water pressure (no electrical parts) give me the confidence that this system will last decades to come.The installer was very professional, did nice looking work, cleaned up his work space and was very good at explaining the use and maintenance of the product.I would highly recommend the Kinetico systems from Haferman Water.

  • Review 179 (2023-11-10 - Rating: 5)

    TJ arrived within the window and quickly went to work. He is a professional and courteous guy! Pretty much what you’d expect from the Haferman Team

  • Review 180 (2023-07-17 - Rating: 5)

    I’ve had an excellent interaction with everyone at Haferman Water. Our new whole house, Kenetico system is installed and up and running. The change that we are experiencing is truly beyond expectations.

  • Review 181 (2022-09-16 - Rating: 5)

    TJ Ask arrived within the designated time slot. He was friendly and professional, and determined the softener problem in a short period of time. He offered a couple of affordable solutions to fix the issues. I signed for a new replacement conditioner. I was very happy with Mr. Asks knowledge and demeanor. Thank you!

  • Review 182 (2022-04-27 - Rating: 5)

    Eddie did a great job with servicing our water system. He was careful and thorough. We’ve never been disappointed with Haferman and wouldn’t hesitate to recommend them.

  • Review 183 (2024-07-09 - Rating: 5)

    Joe was very professional, answered all my questions,and gave great advice.

  • Review 184 (2021-11-30 - Rating: 5)

    It has been a great experience working with Haferman Water. There is definitely a difference between their water systems and what you get with a softener from big box store or general plumber. One simple thing I am impressed with is the fact that their water systems require no electricity, as they are powered by water pressure alone. If you’re intrigued in the slightest, I highly recommend a conversation with this company!

  • Review 185 (2022-10-17 - Rating: 5)

    10 year old Water softener wasn’t working after running out of salt. Joe came in predicted the problem - fixed it. He also did a run through on all other components and valves.He was very detailed and professional cleaning everything even wiping down the tanks to make the system look new again!Nice work -

  • Review 186 (2024-12-05 - Rating: 5)

    Great service. Answered all my questions.

  • Review 187 (2023-02-14 - Rating: 5)

    Chris showed up today with a snow on his face in the February downpour of rain. I asked a lot of questions as this was the first time we talked to anyone about our system since purchasing our home 5 years ago. He answered all of them and recommended best options to maximize our system. He mentioned he wash fresh out of the Kinetico academy but it seemed more like he had been doing this for years. Thanks for the help!

  • Review 188 (2023-03-07 - Rating: 5)

    Chris did a great job. He very personable and detailed about his job. He is a credit to your companyThe product has been great, with no problems

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