Genz-Ryan Heating, Cooling, Plumbing, & Electrical

Located in Burnsville, Minnesota

Address: 2200 Hwy 13 W, Burnsville, MN 55337, United States

Phone: +1 952-900-2816

Rating: 4.7

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
My technician Christian was wonderful! He was very informative and respectful of my home. He communicated with me throughout the entire time he was in my home about what he was doing. He wasnt pushy with sales which is a huge plus! I ended up getting the monthly membership that covers numerous things on my home.The company was great about letting me know when he would be arriving and if their was any delays in his arrival time. Would highly recommend this company!

Review 2 (2025-01-05 - Rating: 5)
My furnace stopped working and Bryce came out and found the issue, got it fixed, and checked my whole system. He noticed some issues with my water heater, and Jacob was able to come out same day to get it replaced. They were both absolutely amazing! Super communicative, walked me through the full processes, and were not pushy.I felt extremely comfortable having both of them in my home, and will absolutely use them again.

Review 3 (2024-11-09 - Rating: 5)
We had a rather serious problem with the 22 year old electrical system in our home. Dave from Genz-Ryan was out within 48 hours, investigated and diagnosed the problem. He temporarily fixed the issue but identified a failing electrical panel that showed signs of overheating (see attached photo). His and his associates did a complete panel replacement a week later as well as providing a new subpanel to provide needed power for stationary power tools and a future car charging station in my garage. I would highly recommend Dave and Genz-Ryan for their workmanship. My old electrical panel was a disaster waiting to happen and I encourage others to have a qualified electrician inspect their panels for possible problems.

Review 4 (2024-09-10 - Rating: 5)
This was my first time working with Genz-Ryan. Unfortunately my service was delayed a bit due to an emergency that the technician had to handle before coming to my home for a BOGO HVAC/AC tune up for a low cost of $29.00...However, Tanner and Dillon were able to make up for it by being courteous, respectful, and by providing me with all the necessary details for me to make an informed decision and the recommendations for a good service to be performed. They give you options to either pay for the service in full or for a budget friendly monthly payments that easily fit into anybodys budget. Also note if youre a veteran, they do offer military discounts to those who have served. And I am one of those people that was able to benefit from this option. They will be coming out later next week to perform ductwork cleaning for me so the house will be in tip top running shape. Biggest thing that I greatly appreciated was their patience, kindness, and understanding in regards to my position and my ability to pay for certain options. The other factor, they are not pushy sales people. They are here for you and its up to you to decide what service works best for you and not for them! That speaks volumes about their services, more than any words that I can say that would be representative of this company. With that said, I would highly recommend Genz-Ryan to anyone that needs service and are watching their monies. Genz-Ryan is the company that is willing to work within your budget. Thank you Tanner and Dillon for your help on this service call! I greatly enjoyed working with you guys!

Review 5 (2024-12-31 - Rating: 5)
Damian W was extremely professional and was really helpful. He helped with our furnace not working and got us installed with some new equipment for the house to help keep our air quality the best it can be. 100% recommend. Thank you Damian for your help today.

Review 6 (2024-12-07 - Rating: 5)
We have had a number of professionals in our home this week installing a new furnace and air conditioner. They were all professional, friendly and ensured everything was set up as we needed it. Tristan was able to get our old unit running so we were warm until the new one could be installed - even though we only had to wait one day! The rest of the team including Ryder, Alex, Francisco and Anthony all did a great job! Thank you for making the process easy for us!

Review 7 (2024-11-19 - Rating: 5)
UPDATE:We made a service call to Genz-Ryan for plumbing work. Shea, and Paul McCabe were at the house to update our water heater. Both were very courteous and professional. Paul took lead on the project and made sure everything was up to standard before calling it a day. I am very grateful for a job well done.Genz-Ryan technician Michael Merthan did an outstanding job checking the HVAC system and making sure our household is ready for what we hope will be a magnificent winter season.I am calling them back when we need service again.

Review 8 (2024-11-12 - Rating: 5)
Read the entire review. Buyer beware and read all Genz Ryan Reviews before being ripped off. This part is my 5 star review of a hard working employee, after that is my true assessment of the total experience. Jacob worked until late in the night to finish the project. A gentleman and dedicated to his job. I am only reviewing Jacob,. I will review other interactions in a different post. If you get Jacob you will not be disappointed he is top notch!!, Now I will add to the review, Jacob was great as I said. I am old enough to know better but I had a leaking tank on the water heater. Then I met high pressure Jeremy salesman/plumber. He came in told me how everything in my home above and beyond the water heater was bad, said I needed a pressure tank to meet code, not true, and on and on. I should have had him leave my home immediately, but when you are leaking are you going to call other services for a bid at $99 a visit to get the best bid before it lets go and floods your basement? Yes I did make a mistake, I paid over $2000 more than I should have for water heater, unneeded pressure tank. I am currently waiting for a technician to come out to look at the water softener they installed two weeks ago. If you have Jeremy come to your home kindly ask him to leave, I made a mistake, please don’t make the same mistake, look elsewhere this is big business in a bad way.

Review 9 (2024-08-21 - Rating: 5)
There is never enough star rating :). Sean was very knowledgable with electrical. Answered All my questions before beginning his work. I would recommend him to anyone. Great person all around. Did an awesome job and cleaned up after.

Review 10 (2024-12-27 - Rating: 5)
Ricco is a very respectful, efficient and courteous technician. He came in, introduced himself, explained in a very easy to understand manner and got to work right away. Came up with a very easy to understand explanation of a necessary replacement part and my available options. Replaced the worn part and left. All very professional and neat.

Review 11 (2024-11-15 - Rating: 5)
Jacob was absolutely fantastic!! He did a great job being thoughtful and thorough with a tough water heater install. Didn’t have a lot of room to maneuver. He was friendly, knowledgeable and communicative. I would have Jacob come back totackle ANY of my plumbing needs.

Review 12 (2024-12-30 - Rating: 5)
Bryce was extremely friendly and helpful! He went above and beyond to make sure all of my concerns were addressed and helped solve the problem. I would definitely recommend him to family and friends!

Review 13 (2024-11-06 - Rating: 5)
Jacob B. Was outstanding. He took his time on a complicated job and made sure it was done right. He gave us options before starting and didn’t try to sell us on anything. He was prompt and cleaned up after himself. We have no doubt he is a valuable resource and team member of Gen Ryan and look forward to using him again for future projects.

Review 14 (2024-11-08 - Rating: 4)
The service technician was knowledgeable and the price was fair. But the guest service operators need training on the services the company provides. Our first diagnostic service call was for an appliance, and the company does not service appliances so the technician would not fully look into the issue and provided an irrelevant quote when they departed. The quote was responded to by us with accurate details and requesting a new quote, we never got a response. In spite of this we stuck with the company and called to set up a follow up service and laid out all the correct information. The technician had no information on what it would cost but assured us the work could be done. When the technician arrived we were surprised to hear that they do not do any of the work we had requested through numerous channels. (Which left us scratching our heads to what work exactly IS in scope…) After much back and forth and evidence of miscommunication the technician was either given approval or simply directed to assist us with the outside of scope work. The tech seemed annoyed that they’d have to do this work, but did do it and did it well.

Review 15 (2024-12-06 - Rating: 5)
Yesterday I had an emergency call per my water heater... it was making hissing noises and leaking and a new one needed to be installed. My technician was Jacob and I dont have enough good things to say about him. He was very knowledgeable and detailed oriented and thorough and completed the work in a timely manner even though it was after normal business hours. I am deeply appreciative of Jacob and Genz Ryan and would not hesitate to refer the company to anyone!

Review 16 (2024-11-22 - Rating: 5)
Hayden completed a duct cleaning and furnace tune up for us and did a fantastic job. He was communicative, profesional and friendly. We had an odd smell emitting from our ducts, he located the problem, explained everything to us and even add some lavender scent to our filters to ensure the smell was resolved! Will definitely use this company again in the future thanks to Hayden offering such a great customer experience!!

Review 17 (2024-12-24 - Rating: 5)
Anthony A was awesome to have in our home putting in our new furnace and AC. He stayed until 8 PM to make sure the job was done in a day. Very happy with our choice to have him put it in.

Review 18 (2024-12-24 - Rating: 5)
We recently had a big electrical disaster! Half the house was out. Multiple appliance shorted in the last year. They came out same day to access what was needed to get us up to code and fix our issue. It wasn’t really what I wanted to spend that much money on before Xmas but they were so helpful with the options and payment plans. They also got our furnace and refrigerator on for the weekend, and came on Monday to do the job. They were so courteous and respectful in our home. Could not recommend enough if you have complex electrical issues and need it fixed asap!

Review 19 (2024-03-17 - Rating: 5)
Darrius found a serious problem with our 9 year old heating system. He was relatable to our issue, and even recommended a 2nd inspection. As a result, we put in a whole new system with Genz Ryan. It was done in 1 day, We would like to thank all of the installers; Darrius, Tristan, Ethan, Nick, Roshawn, and Alex. Alex cleaned all the vents and was the last to leave. He turned the system back on to insure it ran correctly. Also, Thanks to Aaron in Sales. He walked us through the whole process. Thank you Genz Ryan.

Review 20 (2024-09-20 - Rating: 5)
The entire team involved with my new furnace and AC were great! Starting with Aaron who was very knowledgeable about the different systems, Ari with the duct cleaning, and Francisco (along with Ari) with the installation and explanation of the new systems. All were courteous and arrived when scheduled. They were way easy to work with.

Review 21 (2024-09-06 - Rating: 5)
Technician Tristan come to my house on Sunday. After telling him the condition of my air conditioner. He got to work quickly and after 5 minutes it was working again.

Review 22 (2024-12-02 - Rating: 5)
Thank you to Mohamed Said who came to my home to do a Genz Ryan furnace and AC tune-up! He knew his stuff and was very personable. It was a pleasure working with him - and both my furnace and AC are in good working order!

Review 23 (2024-10-26 - Rating: 5)
I appreciated Hayden C’s positive attitude, willingness to answer questions, and his explanation of the process. AND he didn’t complain once when he found out the dryer vent he was cleaning required crawling under the deck!This is my first time using Genz-Ryan. I found them to be affordable and thorough. I’ll use them again.

Review 24 (2024-12-16 - Rating: 5)
When my furnace stopped working I called Genz-Ryan. It was evening and I connected to share what was wrong. The digital voice contacted a person who called me back that same evening. I was so very impressed with how quickly I was contacted and had an appt the next day. My technician was able to thoroughly check out my furnace, evaluate the problem, advise what is needed, and fix it to work as needed. I appreciate his professional work ethic and willingness to listen to me as I made decisions on options offered. I will always call them for my heating, cooling, plumbing and electrical issues .

Review 25 (2024-09-27 - Rating: 5)
Tanner did a great job fixing our A/C and engaging us as a family throughout his time at our home. We felt cared for and genuinely helped with something that was stressful and expensive. He also showed competence and knowledge about what was needed and offered several options for us to choose from at different price points. Thanks again, Tanner!

Review 26 (2024-12-09 - Rating: 5)
Vince and Ryder were efficient and professional. They were on time and made sure to put things down on the carpet as they moved through the house. Vince was friendly and we had wonderful conversation as he did the work.

Review 27 (2024-11-16 - Rating: 5)
The Genz-Ryan technician did an excellent and thorough job servicing the A/C unit. He provided great communication and made certain all our concerns were addressed. They fit me in for a same day appointment which is rare these days.

Review 28 (2024-11-30 - Rating: 5)
Paul was great. Our job required hours of diagnosis, discussion of options, and pricing. He was patient throughout the process. He did great work. Excellent service.

Review 29 (2024-11-14 - Rating: 5)
I had Dalton out for an inspection of my furnace. He was extremely friendly and knowledgeable and walked me through the entire process. The level of service for the price was amazing

Review 30 (2024-12-19 - Rating: 5)
Tom came for a water heater inspection because it was leaking water. It was determined a new one is needed. Tom went well beyond discussing all options plus he answered many questions about the rest of my appliances furnace, air exchange etc. Tom was a true expert and very helpful.

Review 31 (2024-09-17 - Rating: 5)
Tanner cleaned my air ducts and I am so pleased with his work! He kept me informed about each step of the work and was very thorough. Tanner was friendly, respectful of the property, and very kind. I would happily recommend Tanner to anyone needing clean air ducts!

Review 32 (2024-10-18 - Rating: 5)
Hayden C was awesome! He came by to clean the air ducts. Very professional and efficient. Did a great job with the work. Also, he adjusted the time and price more than fairly factoring the size of the home. Cool guy too!

Review 33 (2024-12-11 - Rating: 5)
Jacob Brausen and Mo Said are great! Both came out weeks apart to fix separate issues, furnace and dishwasher. They were extremely helpful with service advice, friendly and completed service in a timely matter.

Review 34 (2024-10-14 - Rating: 5)
First I want to say Hayden was amazing. He was a very personable tech, took the time to explain everything and was very friendly.He did a great job and was very respectful.I would recommend Hayden and his work to anyone!

Review 35 (2024-05-14 - Rating: 5)
This is my first time using Genz-Ryan services and it was a great experience from the beginning of my appointment until the end of the service. Andrew is so polite, and respectful and did an excellent job testing my a/c and furnace as well as going over everything at the end. He showed caring and concern for my a/c and heater unit, which I appreciate. Thanks Andrew for the excellent service you provided me today.Luis M

Review 36 (2024-10-10 - Rating: 5)
Had some duct cleaning done a couple of weeks back, first time doing this. Hayden C did a great job he was detailed in performing the service and also knowledgeable. Would recommend. It does take some time tho.The only thing that I didnt like was that there was some debris left behind, no big deal I cleaned it up. But over all the experience was great, would use them again. Customer service is excellent 👌

Review 37 (2024-10-08 - Rating: 5)
I recently hired Genz-Ryan for a water heater flushing, and I had a fantastic experience with Jacob Branson. After inspecting my water heater, which had a plastic valve, he gave me honest advice that opening the valve could potentially cause a leak, leading to the need for a new valve. He provided me with a clear quote for the additional cost but didnt push me to make an immediate decision. He even called to his boss to get me a good deal and easier payment options. I appreciated his honesty, professionalism, and respectful approach. What impressed me even more was that he didnt charge me for the visit. I will definitely hire them again and look forward to working with Jacob in the future. Highly recommended!

Review 38 (2024-12-20 - Rating: 5)
Tristan was friendly and provided professional and exceptional customer service. He took the time to explain and then resolved our concern. We will request Tristan again and we will refer others to Genz-Ryan.

Review 39 (2024-12-11 - Rating: 5)
UPDATE:The new unit had been installed while I was out of town. I had a friend at the house to let the techs. in for the install. The install went well enough but the new furnace had not been delivered on the day of the install. A minor hiccup. This review is for the install of the Resideo monitoring device used to employ Genz-Ryans HomePulse subscription service. I enrolled in this for the peace-of-mind selling point advertised and the value carried with the home if I desire to sell in the future. The technician that performed the install for the Resideo device was Anthony A. He allowed me to shadow him for the duration of the install and answered the many questions I had. There were network connectivity issues leading to this install taking around three hours. In this time we did chat quite a bit which led to me learning more about home HVAC systems and the harmony they can produce. I enjoyed the time with Anthony quite a bit and appreciated his knowledge and expertise. He also informed me he has a little one on the way, scheduled for delivery in January. I hope the delivery goes smooth and wish him and his family well for future endeavors. I hope the sleepless nights arent too taxing, Anthony! ✌️I had to call Genz-Ryan to investigate a furnace issue. I did a fair amount of research before their arrival and tried to fix a few things myself but was in the weeds so had to call in professionals. I was sad to realize purchasing a new furnace would be the move since I had a cracked heat exchanger on a 19 year old furnace. I was presented the information on different levels of furnace efficiency (80% vs. 90%) and clearly understood the pros and cons of both lines of appliance. The techs. that performed this guided presentation and explanation were Mike H. and Evan. They acted with professionalism and communicated with clarity. I was at no point confused on what was happening and why. We also spoke with Shane L., one of the design techs. who summarized the options and a decision was made. These gentlemen were kind-hearted and transparent with their explanations. I wasnt in the best of mood to add another home expense to the ledger but these previously mentioned gentlemen were very easy to work with. I would be happy to work with them again!

Review 40 (2024-11-23 - Rating: 4)
We had our vents/ air ducts cleaned. Keith was our tech. He was very professional and freindly. He explained everything and gave a honest recommendation for when we should clean them again. His service was 5- stars.The company lost a star due to not making things right. Initially the job was scheduled for Tuesday. Tuesday morning they contacted me to say their techs were running late and rescheduled for Wednesday. Wednesday, Keith came out, got setup and then he couldnt get his compressor to start. He tried for an hour and I give him kudos for the effort. He was appropriately apologetic and told me he Hopefully be back the next day.The company told me theyd text me Thursday morning if the compressor was fixed. Thursday morning Keith was finally able to come out and complete the job. Again he did well, everything looks clean. I asked if theres be a discount for the multiple delays. Keith checked with management and was told they dont give discounts for rescheduled appointments.This seemed a little inappropriate to me. The company had to reschedule twice in a row, which meant I needed to move my schedule around for 3- days instead of just 1. It felt like the company didnt value my time and the fact that I was flexible with them. And, I understand that things happen. Jobs go long, mechanical issues happen, etc. But, I feel like a discount would be appropriate and go a long way here (and I wasnt looking for 50% off or anything, Im thinkng 5-10%).So, overall good quality service, the tech (Keith) was professional, the work was done well and efficiently, but due to the rescheduling and management decisions, they got 4-stars.

Review 41 (2024-12-08 - Rating: 5)
Thank you to Keith for getting our dryer vent all nice and cleaned out. Service was fast, affordable, and Keith was very friendly and professional, we will be using your services again in the future.

Review 42 (2024-11-13 - Rating: 4)
Not a good experience. I hired Genz-Ryan to repair my Lennox Pureair air purification system. He said the replacement part (a ballast) would cost me over $3k. After he left, I found the exact same part that he said was bad for $35 on Amazon. Update…Management called me and apologized and credited my $99. He explained the mistake and thanked me for speaking with him and this would be a great learning experience for his team.

Review 43 (2024-09-06 - Rating: 5)
Lain Johnson our technician was awesome! Communication is very well and understanding. Patient to explain to me on things on I dont know or have questions about. Would totally recommend Lain! He will be our go to technician for AC and Furnace.

Review 44 (2024-11-30 - Rating: 5)
Jacob B was fantastic! He was thorough and made sure we were the least impacted. Since it was a holiday weekend he made sure to get us up and running! 5 stars for sure!

Review 45 (2024-08-13 - Rating: 5)
Jake was a wonderful technician. He did a very thorough job of doing our air conditioner service. He was a good teacher, as he showed me how as a homeowner I could do some basic cleaning. His expertise was certainly appreciated!

Review 46 (2024-09-17 - Rating: 5)
Dalton was excellent - quickly diagnosing our AC issue, proposing solutions, and implementing the agreed upon repairs. I appreciated his openness to discuss the various fixes and getting us back up and running. Thanks!

Review 47 (2024-11-27 - Rating: 5)
Tom Ronia was our technician. He was quick to identify the root cause of the problem and quickly made the repair. He was warm, friendly, and Im more informed then I was before meeting him. Thanks Tom!

Review 48 (2024-11-11 - Rating: 5)
Tristan was extremely helpful in both working to diagnose our bathroom vent issue and in his assesemtnof our overall system. He was straight forward with our options, no pressure, and helped explain both what and why things were needed

Review 49 (2024-12-29 - Rating: 5)
They did a great job! Came on time, quietly moved through the house to get all the ducts cleaned. Highly recommend!

Review 50 (2024-10-07 - Rating: 5)
Tanner was great! Warm, professional and knowledgeable. He exhibits excellent customer service, and went above and beyond to explain what work he was doing in my home and then we sat down and he went through his findings.

Review 51 (2024-09-04 - Rating: 5)
We had problems with our AC unit not turning on and off when it should. We had several other technicians out who gave us one opinion or another but never solved the issue. This obviously caused quite a bit of frustration on our part. Hugo spent quite a bit of time explaining what he thought were the issues, had a part delivered, installed it and fixed a few other issues he discovered as well. I appreciate his kind manner and expertise in diagnosing and hopefully solving the problem for good this time. I also appreciate that he validated my frustration and didnt make me feel like an idiot. Thank you Hugo!

Review 52 (2024-12-12 - Rating: 5)
Excellent service! I scheduled an appointment yesterday at 7:30pm and the repair man was here at 9am the next day. Everyone I’ve interacted with from the company has been friendly and professional. Special shout out to Ricco the repairman, thank you!!!

Review 53 (2024-11-01 - Rating: 5)
Genz-Ryan did a terrific job cleaning our ducts and dryer vent. They were quick to set up the appointment and accommodating to our schedule. The technician, Hayden Campbell, was a delight to work with and he was very professional. Hayden was prompt and very polite.Great job, Genz-Ryan (and Hayden).

Review 54 (2024-12-11 - Rating: 5)
Jake was absolutely phenomenal. Walked me through all the options and helped me find the best solution for my home. Such a great company and amazing communication.

Review 55 (2024-10-01 - Rating: 5)
Jacob did an amazing job and was soooo helpful and helped me to figure out the dripping sound in my townhome. He even repaired minor faucets issues which I was not aware of. He was very knowledgeable, kind, and sufficient. I knew everything that was happening every step of the way.

Review 56 (2024-10-13 - Rating: 5)
We had Genz come out for a leak in the utility closet and a leak from the bathroom spout. We had two plumbers come out and diagnose the issue of our water heater super overheating. Jacob B did a fantastic job making sure everything was done right and they even threw in some extras for free (new shower kit, put in an extra set of shut of valves in the upstairs bathroom). He was professional and very personable.

Review 57 (2024-09-03 - Rating: 5)
We recently had our air ducts cleaned. Kirk and Hayden were professional and personable during the entire process. Both were knowledgeable and easily answered all of our questions in great detail. They were also thorough and respected our home by taking precautions not to damage anything - which was greatly appreciated!

Review 58 (2024-11-07 - Rating: 5)
RICO did a furnace inspection for me and i tried to respond to the survey you sent. however, i didnt work so am doing this because he was such a pleasant and very helpful. He made some suggestions for me to consider to keep the furnace working properly, but no high pressure to get it done know. i will be using you in the future.

Review 59 (2024-07-31 - Rating: 5)
Will with Genz-Ryan did an excellent job on my AC tune up. He was polite and thorough. He gave me a lot of good information about the age and condition of my system which I appreciated. He also gave a lot of suggestions of how to help it run better. He did great work!

Review 60 (2024-11-21 - Rating: 5)
Hayden was timely in his arrival and respectful of our home. The fact that he is dog friendly was a plus!Hayden is very knowledgeable! As we walked throughout the house he pointed out different do’s and don’ts and I learned a lot as a new homeowner. He’s very personable and honest in his work.I would recommend Hayden to our neighbors, friends and family. A+ experience!

Review 61 (2024-12-26 - Rating: 5)
Hugo did an outstanding job today. We needed our thermostats replaced and he took the time to explain the issues and replaced it quickly! Great job!

Review 62 (2024-11-05 - Rating: 5)
Tristian did an amazing job on my furnace and air conditioner. He was thorough, knowledgable and gave me information without overwhelming me with details. I highly recommend him and the company. Great experience!

Review 63 (2024-12-03 - Rating: 5)
Ter was professional, trustworthy, friendly, and patient. No hard sell, just great, complete information provided by Ter. He tuned up our furnace, then helped us pick a new water heater (ours was over 21 years old and has signs of leaking). We will ask for Ter to return in the future.

Review 64 (2024-09-17 - Rating: 5)
Ethan Clark came to our house and fixed the outdoor unit on our A/C which was not working. It was difficult because a mouse had chewed a wire all the way through. Ethan spent two hours finding and fixing the problem very professionally. The chewed wire was hard to see and normal electrical diagnostics were confusing. He did a great job, looked at the system comprehensively and identified another small problem that has been around for years... some paper sucked into the fan that diminished flow in the house. Excellent work.

Review 65 (2024-08-13 - Rating: 5)
We couldn’t be any happier with the services they provided to us. From the first phone call until the job was done! Francisco was amazing and worked hard to get the job done! Thank u to all the techs that came out to install our new furnace and heat pump. HIGHLY RECOMMEND!Shannon Murray

Review 66 (2024-07-13 - Rating: 5)
Great work! We were kept up to date on arrival time, Kirk walked us through what needed to be done, gave us feedback on timing, let us know what he was seeing in our duct system and what else we might want to have cleaned. Very friendly and courteous staff! We will definitely hire these guys again!

Review 67 (2024-11-11 - Rating: 5)
Just had Jake M. come out to check my electrical for my smoke detectors. Was very knowledgeable and very friendly. I highly recommend Jake for your electrical needs. Thank you Jake!

Review 68 (2024-08-07 - Rating: 5)
Andrews was the technician. He is very polite and explained the issues with my AC system very well. I would use his service again. The only question I have is that isn’t a tuneup means cleaning the AC system? I didn’t see him cleaning but run a diagnostic test.

Review 69 (2024-10-07 - Rating: 5)
We couldn’t be more pleased with the professionalism of Brent Skarsten during the time he spent with us. He was courteous, thoughtful and friendly.He spent a great deal of time with us in an effort to make sure we understood what choices were available to us and all they included.Additionally, he explained what our financing options were, and walked us through filling out the necessary paperwork.In our opinion he went above and beyond all of expectations and we couldn’t be more happy with the service he provided for us .This is our second review for the same service,this one is for the technicians for installation completed Oct. 4, 2024.Colton Ralidak, arrived first thing in the morning to begin the installation process. He was friendly,knowledgeable and helpful. He began installing the furnace first until two other technicians arrived later to assist him with the installation.Hugo Richard worked on installing the a/c and Asia Faulk, an electrician, arrived to install the necessary wiring required.All three of these technicians were extremely courteous,thoughtful and professional.Colton was here working nonstop until early evening. We thank all three of these technicians for their hard work.

Review 70 (2024-08-12 - Rating: 5)
Jake Byrne came out to our house for a furnace/ac tune up.My experience with the guy was great. The dude is super knowledgeable and really nice a matter of fact Im going to purposely neglect my hvac system just so it can break down.Ill do anything to get these guys back out here!

Review 71 (2024-08-05 - Rating: 5)
Jacob Brausen did a thorough job on our plumbing repairs. The work was well done, he was on time, and polite. Even had treats and lots of patience for our hyper dog.

Review 72 (2024-08-08 - Rating: 4)
Our air conditioner stopped working with a Lennox error message. The technician came out on time, he was able to temporarily get the A/C to work by turning the power switch off and on at the furnace. He did not know of another temporary fix. He did mention some permanant fairly major fixes for the problem, which was some were valid. The A/C stopped working again after 60 minutes.After leaving this review, Jeffrey from Genz-Ryan called me. We came to the conclusion that that there might have been a communication gap on what the technician had explained. Jeffrey offered to credit what we were charged if we came back, which I felt was very nice. There still was a problem that the technician did not seem to understand that he could have turned the faulty switch to off, and the A/C would still run.

Review 73 (2025-01-04 - Rating: 5)
Jacob is super helpful and easy to work with. Were happy with the service and our new toilets.

Review 74 (2024-08-06 - Rating: 5)
Wow - called in the morning technician Will was here be noon. Will did a fabulous job! Explained things as he checked the a/c and furnace tune up. For $29.00 best price ever!!

Review 75 (2024-06-27 - Rating: 5)
I had an amazing experience with Bryce when he fixed my AC. Not only did he do a fantastic job with the repair, but he also took the time to educate me on how the system works. His professionalism and knowledge were impressive, and I feel much more confident about maintaining my AC now. Highly recommend Bryce for any AC issues!

Review 76 (2024-10-20 - Rating: 5)
On Friday 10/18/24, Service Tech Jacob Brausen had along day replacing our Water heater and softener. Jacob did a phenomenal job, very professional and took the time periodically to bring me up to speed with the progress. Thanks, Jacob, for a job well done.

Review 77 (2024-12-26 - Rating: 5)
Laron Landy did a phenomenal job finishing A/C installation and duct cleaning. He was very kind to answer all questions

Review 78 (2024-10-25 - Rating: 5)
Ricco came out and discovered an issue with my blower motor in my furnace. He was extremely thorough, and spent extra time trying to troubleshoot for me to try to prevent having to replace the furnace. A 2 hr appointment turned into 4 and never once did I feel it was an inconvenience to try different things or to take something else apart. He could have easily just said it was done from that first discovery and saved himself a lot of time and energy.Unfortunately, my furnace is as old as i am so it will have to be replaced, but i do feel everything was done to avoid that.Ricco was outstanding! I would welcome him to my home anytime. He was efficient, thorough, kind to my animals who Im sure were all up in his business. I would reccomend Ricco a thousand fold.

Review 79 (2024-11-06 - Rating: 5)
Professional and explained steps in process to install new vented hood for under cabinet and over stove. Very knowledgeable about how to put this in including plug/ electrical connections with shorter cord as already had a designated outlet. Cleaned up work area!!

Review 80 (2024-11-01 - Rating: 5)
Anthony A came out and was fantastic. Quick, respectful, and knowledgeable. He fixed my system and made sure it was ready for winter. And before he left he explained my Home Pulse benefits. Thanks Anthony!

Review 81 (2024-11-21 - Rating: 5)
Keith let me know when he was in his way. Talked me thru the whole process & Kelly me updated thru out. . The quick & ease of the process was great. Keith worse booties & handled everything professionally. Thank you

Review 82 (2024-09-06 - Rating: 5)
Ethan and Anthony did a great job on their install today. Their manager Vince came out to help his team.

Review 83 (2024-08-22 - Rating: 5)
I felt very confident having Jake McKeever work in my home. I am very pleased with the results .He helped us understand exactly what our home needed and gave us a great idea. I highly recommend and will have Him back in the future.

Review 84 (2024-11-14 - Rating: 4)
Everything went great. Tech was polite and knowledgeable. Only issue I have is I requested all communication by phone call and have been inundated with text messages. They also have a digital(AI) that will disconnect on you

Review 85 (2024-10-01 - Rating: 5)
Anthony A. was our Genz Ryan technician and he was very personable and respectful. He answered all of our questions and was transparent about any issues and/or opportunities we might have with our HVAC system. I hope to work with him again!

Review 86 (2024-09-12 - Rating: 5)
The team (Ethan and Colton) was very efficient and did a great job explaining the process of our A/C and furnace installation. They also did a thorough job cleaning up and were pleasant to work with.

Review 87 (2024-08-11 - Rating: 5)
Michael was very courteous and polite. He tuned my air-conditioner in rainy weather and found a hornets nest when he opened the cover. He then drove to home depot for a spray to get rid of the hornets and sat in his car until they left - when the hornets still swarm the air-conditioner, he called for back up and they promptly finished the job with a smile. I would absolutely recommend Genz-Ryan, from my experience with Michael. Thank you Michael!

Review 88 (2024-11-11 - Rating: 5)
Andrew Swenson was on time for furnace tune up, explained all the things he was doing and and gave some tips on furnace usage. Definitely will recommend Genz Ryan. The deal on tune up is good but the coupon says free AC tune up when the temperature is too cold, so this needs to change

Review 89 (2024-12-18 - Rating: 5)
Anthony A. is the service technician that responded to an error message from our HomePulse system. Anthony was courteous, identified the source of the error, drove to their warehouse to pick up the part and fixed our furnace. My family isn’t at risk of our furnace failing in frigid temperatures thanks to Anthony!

Review 90 (2024-07-01 - Rating: 5)
Very knowledgeable and thorough with his entire inspection. We were not sure what was wrong with our A/C. Travis provided multiple options for remedy, just depending on our comfort level and was speedy in his process. They were also able to get him out within 48 hours which was great given the July heat is upon us. Thank you Travis!

Review 91 (2024-10-31 - Rating: 5)
Dalton was the tech I had the pleasure to meet. Great analyst with my hvac system. Truly learned a couple of tips ad well. In the future I will be doing business with genzryan.

Review 92 (2024-12-21 - Rating: 5)
Joseph was great. Did exactly what I needed and explained the work he was doing very well! Using Genz-Ryan going forward.

Review 93 (2023-09-12 - Rating: 5)
I received a mailer from Genz Ryan advertising a BOGO for a furnace and air conditioner. I called them up to get an estimate and it only took a couple of days for someone to come by and do that. Their estimate came in far lower then the other I got an estimate from, so much so that I got a new water heater for about the same price as the other guy gave me for an air conditioner and furnace. A few days later I was having all my new stuff installed. There were four or five people that came in and out and did their part of the job. In total it took about six hours for all three appliances to be fully installed as well as a new thermostat! I was given a tour of everything and a rundown of what they did as well as a lesson on using my new thermostat. I couldn’t be happier with all my new stuff and process of purchasing everything and getting everything installed!

Review 94 (2024-09-01 - Rating: 5)
My air conditioning unit broke over the weekend.Tristan was able to come out on a Sunday. He got it running, and was able to answer all my questions. Tristan was knowledgeable and friendly. Overall great customer service.

Review 95 (2024-08-14 - Rating: 5)
Kirk did a great job with our duct cleaning. He was friendly, efficient and clean. We would recommend him to anyone. We are very pleased with the work he did!

Review 96 (2024-11-07 - Rating: 5)
Ricco is a wonderful representative of your company. Very professional, engaging and hard working. Whatever youre paying him its not enough.

Review 97 (2024-09-23 - Rating: 5)
Ter Lor did a check up on my furnace and he is absolutely excellent. While he was working he explained what he was doing and why, and he shared the results with me. He is a very, very valuable asset for Genz Ryan.

Review 98 (2024-10-02 - Rating: 5)
Ari came out to do duct cleaning. Very personable, professional, and thoroughly explained the work he was doing. He worked efficiently with very minimal interruptions, allowing me to continue my WFH job without issue.

Review 99 (2024-12-11 - Rating: 5)
Mike Hill is a very knowledgeable technician. Im amazed at his knowledge at such a young age.Hell own the Company soon!

Review 100 (2024-07-21 - Rating: 5)
Very knowledgeable and helpful didn’t try to pressure you. let you get the unit that you wanted. Our technician. Dane was super awesome. Made it really easy to get everything done. We got a AC and furnace combo couldn’t be happier

Review 101 (2024-08-08 - Rating: 5)
What a wonderful company. From the staff who answered my call, to the wonderful technician, Tanner, who came to my home. I have had Genz-Ryan service an entire new HVAC system, and most recently, cleaning my dryer vent for fire safety. I will continue to trust them with future services! Thank you!

Review 102 (2024-08-22 - Rating: 5)
Anthony A was outstanding, not only did he complete the work that I was having done in a quick and efficient manner. He also took the time to educate me on the steps I can take to avoid future issues. Thank you Anthony!

Review 103 (2024-11-11 - Rating: 5)
Hayden was extremely knowledgeable and friendly. He was courteous about the dust and noise and provided thorough explanations of everything. Would highly recommend!

Review 104 (2024-07-11 - Rating: 5)
Ricco arrived at the scheduled time, courteous and professional. He took the time to ask/confirm reasoning for being here. He also worked to ensure wifi connections were functioning for monitoring devices. Would like to make him a recommended rep for future needs.

Review 105 (2024-10-03 - Rating: 5)
Had a great experience. Jacob B was very professional and knowledgable and solves our issues quickly. I would feel comfortable having us helpnoir plumbing needs in the future.

Review 106 (2024-08-30 - Rating: 5)
Andrew spent quite a bit of time explaing and and showing me what needed to be corrected. Andrew was very personal, knowledgeable, and professional. I have worked with Genz-Ryan in the past and customer service is outstanding. I

Review 107 (2024-09-16 - Rating: 5)
Sean was professional and friendly. He did a great job with the installment of the EV charger. I would recommend Genz-Ryan to other customers. Thanks Sean and Genz-Ryan!

Review 108 (2024-12-27 - Rating: 5)
Genz-Ryan are great at what they do. Every time they have made a visit to my home, they explain everything from what they are doing and the cost. Thank You! *Jacob did an outstanding job explaining what he was doing. I appreciate everything that Genz-Ryan does for my home. I would definitely recommend their services 🤓

Review 109 (2024-07-30 - Rating: 5)
Had Genz Ryan come out to service my AC unit. Ricco was fantastic. Took his time in really looking at everything and did a basic clean as well. Offered additional services such as deep cleaning and capacitor replacement, but there was absolutely no pressure to do either and was absolutely fine when I said I didnt want to do either today. Should either of those services be something I want to do in the future, I will absolutely call Genz Ryan again.

Review 110 (2024-07-16 - Rating: 5)
Thank you Dalton and Carlos for your expertise and professionalism. You explained everything and helped me decide which A/C unit I needed to replace the broken 25 year old unit!Next day….My water heater was installed by Jacob. I liked that he introduced himself and explained what he would be doing before getting started. He kept me updated on the process and took time at the end to review everything. A true professional.

Review 111 (2024-10-17 - Rating: 5)
I took advantage of your special add and I am sure happy with all 3 technicians that were very thorough and explained some things I never knew. Also, your customer service was excellent and they get a 5 star rating as well. 👍

Review 112 (2024-09-16 - Rating: 5)
Hugo was a perfect technician. He arrived on time, quickly fixed the problem and is the best Genz Ryan tech I have ever had the pleasure of dealing with. Thank you.

Review 113 (2024-08-16 - Rating: 5)
Jacob Brausen did a great job changing our water heater tank. He explained everything well and answered any questions we had. He worked hard for a couple of hours and now we have hot water. Thank you!

Review 114 (2024-08-08 - Rating: 5)
We had a major plumbing issue that Jeremy Osterbauer was able to diagnose within the first half hour, he had service options fifteen minutes after that, and then Shea Wolgast and Jacob Brausen were actively working to resolve my plumbing dilemma before 10am that day! Problem solved and we’re left with peace of mind and confidence in the work performed.

Review 115 (2024-08-11 - Rating: 4)
Tech showed up in the designated windows and seemed to know what he was doing. Scheduling was a train-wreck as they kept trying to move the appt up to meet their internal avail I think... overall.good value for an A/C and furnace tune-up.

Review 116 (2024-08-01 - Rating: 5)
Dane was awesome. We have an old struggling ac and ultimately decided it was time to replace it. There were a few technical issues with the process of closing but he was super patient through the whole thing.

Review 117 (2024-08-12 - Rating: 5)
Really appreciated Tristan’s visit from Genz-Ryan this past week! He listened carefully to our AC and furnace related questions, ran diagnostics, and provided us with recommendations for maintenance and service - to ensure that we’re comfortable in our home throughout the year.

Review 118 (2024-08-30 - Rating: 5)
Dalton did a great job. He was knowledgeable and professional. He took the time to thoroughly go through all I needed to know to make an informed decision.

Review 119 (2025-01-06 - Rating: 5)
The leak was before the meter and he even called to get the city to shut off the water after we failed to get the city attention. All done in one day.

Review 120 (2024-08-07 - Rating: 5)
Michael and Mohamed did an excellent job explaining what was going with my systems. I enjoyed there company while I shared all my stories with them. They are very knowledgeable about everything I asked them about.

Review 121 (2024-10-16 - Rating: 5)
Hugo was the absolute MVP for today. Very knowledgeable about the home pulse systems, broke it down easy for me and explained how it all worked. It was a simple plugging a wire back in for the furance to work, after a previous Genz ryan employee installed the home pulse system, but failed to connect the wire for our furance to work. Hugo was understanding of the situation and explained everything. 5 out of 5 stars for Hugo.

Review 122 (2024-12-24 - Rating: 5)
Easy, breezy - Anthony A. was fantastic and efficient. Explained what they were doing and provided updates throughout the process. Highly recommend.

Review 123 (2024-09-25 - Rating: 5)
Michael was thorough, explained what he found and gave us a fair price for the repairs he made. He cleaned up after he was finished and the work looks well done.

Review 124 (2024-12-31 - Rating: 5)
I worked with Jeremy and Jake — both were very timely, clean, and professional. Definitely recommend.

Review 125 (2024-07-28 - Rating: 5)
Tristan N was prompt, thorough, and helpful! He did a great job assessing our problem and providing options to address our HVAC needs! He also went above and beyond! Somehow our cat got outside and Tristan helped us look for 20 mins (in summer heat) and found our cat in the neighbors bushes! He also brought us a temporary cooling unit as our house got up to 90 degrees yesterday! Very thankful for Tristan and his kind, helpful, and courteous service!! He definitely has a strong heart for his customers and service he provides! :)

Review 126 (2024-07-17 - Rating: 5)
We had a visit today from Dalton with an estimate for replacement our air conditioning and heating units. Dalton covered everything in the estimate, answered all our questions, was able to price match a competitive estimate, and schedule the work for the following day! Great service on the sale!

Review 127 (2024-09-12 - Rating: 5)
Anthony B and Conner Ddid an awesome job installing our HVAC unit!! Very professional and thorough in explaining the new unit. Conner even changed a light bulb for me!

Review 128 (2024-08-16 - Rating: 4)
Antony did a great job and was very thorough. He added freon because it was low.. but being a new unit it must have been left thar way when installed..That made me less impressed

Review 129 (2024-10-14 - Rating: 5)
Ethan was great. Polite, clean, ver professional. Answered all questions, offered suggestions and recommendations. First call to an HVAC company in the area. Will definitely call back whenever I need a pro.

Review 130 (2024-08-22 - Rating: 5)
Paul McCabe was very thorough in the plumbing assessment he performed, presented a clear summary, made the recommendation on area that needed attention. Much appreciated the effort spent. Well done

Review 131 (2024-09-26 - Rating: 5)
Michael came to do our annual air conditioning and furnace service. He was on time , pleasant , communicative and worked quickly and thoroughly. We will be requesting him from now on!

Review 132 (2024-11-01 - Rating: 5)
Anthony did a fantastic job. Fixed my problem quickly and explained everything so it was easy for me to understand. Problem solved at a very satisfied customer.

Review 133 (2024-08-22 - Rating: 5)
Ter Lor is very knowledgeable/experienced and patient to explain everything. He spent 2 hours for inspection and Q&A. Wife and I both appreciate him so much and highly recommend.

Review 134 (2024-11-09 - Rating: 4)
Customer service was great. The Tecnician Kirk was patient, commited and zealous in solving my problem. He did a great job

Review 135 (2024-12-02 - Rating: 5)
Very friendly and knowledgeable technician. He was prompt and explained everything well. Did a great job with clean up. Thanks!

Review 136 (2024-12-31 - Rating: 5)
Nice young man. Good salesman. Explained everything he did. Will call on him again.

Review 137 (2024-08-23 - Rating: 5)
Excellent service! checked both heating and air. Suggested a couple of things I could do to improve air quality which I am considering but didn’t make me feel guilty for not signing on the dotted line😁. I would recommend them to anyone looking for great service and honesty.

Review 138 (2024-10-04 - Rating: 5)
Hayden provided a great service and was very amicable in our conversations. Would choose Genz Ryan and him again without question!

Review 139 (2024-12-23 - Rating: 5)
Another great job completed by Genz-Ryan. They cleaned my ducts and vents. The whole house just feels so much cleaner. Thank again?

Review 140 (2024-09-15 - Rating: 5)
Sean was awesome. He was super nice and professional. He took care of our issues and provided good explanations of the issues.

Review 141 (2024-11-12 - Rating: 5)
The tech that came out was professional and did a great job.not only was he knowledgeable but he was very professional and extremely a nice person. I would highly recommend.

Review 142 (2024-09-01 - Rating: 5)
Excellent service of my A/C by the technicians. They did a very detailed assessment of the entire system, gave me details and proof of the issues and their recommendations. Very detail oriented and friendly

Review 143 (2024-09-19 - Rating: 5)
Tim did a great job! He was very detailed and very polite. He went out of his way to fix an issue I had. Thanks Tim!

Review 144 (2024-07-23 - Rating: 5)
Were in the process of finishing our basement and went with Genz-Ryan to do our plumbing and HVAC. They did a fantastic job. Not only were all of the technicians friendly and professional, they completed the job extremely fast. From the time that I called to the time the job was complete was only a matter of a few days, which was much faster than I was anticipating. Ill definitely be using Genz-Ryan in the future.

Review 145 (2024-10-23 - Rating: 5)
We had many technicians looking at our system no one could ever find any problems. Anthony A was the only technician that diagnosed the problem and actually fixed it.Thank you Anthony.

Review 146 (2024-08-22 - Rating: 5)
Did a fantastic job with our water heater replacement. Double checked everything and went beyond the call of duty to ensure our mechanical room and water heater were in good order.

Review 147 (2024-12-11 - Rating: 5)
Experienced. Professional and FriendlyThorough job and explained everything to me and answered any questions I hadI would definitely recommend him !!

Review 148 (2024-09-09 - Rating: 5)
Technician showed up on time, was very professional in his interactions with me, provided a good cleaning of the HVAC system with several recommendations. was impressed to have them installed dual zones and thermostats. Chris and Evan were great techs.

Review 149 (2024-07-25 - Rating: 5)
Wonderful service, our plumber was kind, considerate, and efficient. The cost was literally half of what Roto Rooter quoted, so we are grateful to have found Genz Ryan and will be loyal customers here forward!

Review 150 (2025-01-02 - Rating: 4)
Thee guys run a very professional and tight ship. Very surprised how well it went and theyre technician Anthony kicked ass aint put. Sorry to cuss, but the guy is a workhorse. Two words, Pay Raise. Now. Im the customer I know what Im talking about.Only side thing really is that I thought I wouldve gotten a new thermostat with my furnace replacement, no worries, just thought Id get a updated one thats all. (And for Gods sake not one of those stupid Smart thermostats).Anyways thanks again for helping me out during the holidays. Take care everyone and God bless.

Review 151 (2024-03-18 - Rating: 5)
Travis Hall was awesome. Even when he was running late for the appointment, he respectfully informed me ahead of time. At first sight, he approached me with a welcoming demeanor that made me establish trust in him. His workmanship was beyond reproach. His recommendations towards improving my heating system were professional and I highly recommend him.

Review 152 (2024-11-21 - Rating: 5)
Ricco saved the day. He was a great technician. Very informative and was willing to answer all my questions.

Review 153 (2024-08-16 - Rating: 5)
Jake Byrne is an amazing guy! He explained me everything in detail to keep me educated. I was very happy with his service.

Review 154 (2024-09-03 - Rating: 5)
Tanner and Dillan have been very professional and ethical. They have diagnosed the problem with HVAC and gave me multiple options to choose from. A service well done.👍

Review 155 (2024-08-29 - Rating: 5)
Dalton Reynolds was a fantastic technician. Extreamly knowlegable plus a friendly demeanor. I am very pleased with the services provided.

Review 156 (2024-11-05 - Rating: 5)
William was fantastic! He was friendly, informative, knowledgeable and did a great job tuning our furnace. I would highly recommend him and Genz-Ryan for their service work. Very happy customer!

Review 157 (2024-11-20 - Rating: 5)
Great communication re when technician would be arriving. Service was done efficiently and they confirmed we had all of our needs taken care of before leaving.

Review 158 (2024-11-08 - Rating: 5)
Rico was outstanding! Respectful, knowledgeable, courteous and fun to visit with. He answered all my questions and service was top notch! Thank you

Review 159 (2024-10-16 - Rating: 5)
Evan was very polite and knowledgeableHe explained everything in great detail. Very happy with his service and with your company. Thank you very much.

Review 160 (2024-08-07 - Rating: 5)
I give Pete Marte at Genz-Ryan five stars. He was prompt, thorough, and very knowledgeable. I had an issue with a bathroom sink (rusted tailpiece) attached to the P-drain . Pete was able to diagnose the problem and offer me a choice of solutions. I could either replace the faucet system or replace the pop-up assembly. Thank you, Pete.

Review 161 (2024-09-12 - Rating: 5)
Andrew S. Came out to fix my AC after the compressor had failed. The process was great from the initial call for service to the end of the repair!

Review 162 (2024-11-19 - Rating: 5)
Jake did a great job explaining everything he was there to do. I appreciate his openness with the job he did for us.

Review 163 (2024-08-12 - Rating: 5)
Jake Byrne is my HVAC hero.Dude did some great work. Its obvious that the technicians that Genz-Ryan hires are superior to the rest.

Review 164 (2024-09-19 - Rating: 5)
We had 4 excellent young men come to our aid and fix our air conditioning and clear our ducts. Very knowledgeable and helpful and answered our questions and concerns. Bryce, did the investigation to problem. Ira did the ducts and Ethan and Colton did the fix. Thank you guys.

Review 165 (2024-11-29 - Rating: 5)
Tanner was great! His work was efficient, clean, and he was very helpful/informative!

Review 166 (2024-12-21 - Rating: 5)
The tech was really a nice guy. Explained things to us & tried his best to help. It was greatly appreciated!

Review 167 (2024-07-25 - Rating: 5)
Jacob excellently diagnosed and fixed both toilets, which had mysteriously stopped working simultaneously. He demonstrated great respect for our personal space and resolved our plumbing issues promptly.

Review 168 (2024-07-31 - Rating: 5)
This gentleman was on time. Completed the job, has excellent communication skills, seemed very knowledgeable in his field. MR. Lor was very personable, was rounded in conversation.A++ team

Review 169 (2024-11-09 - Rating: 5)
Genz-Ryan performed duct cleaning services.The technician was Ryan Campbell. I would highly recommend him, he was very personable and competent.

Review 170 (2024-07-05 - Rating: 5)
Excellent service. Our technician, Travis Hall was amazing. He thoroughly explained the inspection results and recommendations to correct some the issues we had. Highly recommend Genz-Ryan and Travis.

Review 171 (2024-10-04 - Rating: 5)
Colton, Ryder, and Laron did a great job with our new furnace install. I would definitely use Genz Ryan again.

Review 172 (2024-07-15 - Rating: 5)
Kirk was incredible! His professionalism and care for house was second to none. We have found our HVAC company through thick and thin!

Review 173 (2024-06-06 - Rating: 5)
Tristan did a great job of explaining things, he walked me through what he fixed and gave it to me straight on what his concerns were. The repair cost was a bit of a shock as i expected it to be a bit lower but the service was great. Tristan walked me through each if the parts pointed out his concerns and explained what could happen if things got worse, gave advice on how to maintain the system and how to prevent issues. I was a bit concerned going into things that he was going to be pushy and try to upsell me on things but both him and Race did a great job of laying out the options and providing space for decisions to be made. I would definitely recommend Genz-Ryan to others based on my experience. Happy to have AC again.

Review 174 (2024-08-06 - Rating: 5)
Kirk Knapp did a great job cleaning our vents. Very knowledgeable, friendly and answered any questions we had. Highly recommend.

Review 175 (2024-07-06 - Rating: 5)
Tanner was professional and informative during our service call. He provided information on maintenance and laid out two items for us to consider for repair. He represented Genz Ryan so very well!

Review 176 (2024-10-23 - Rating: 5)
Thanks to Tristan for taking the time to thoroughly explain the condition of my HVAC system and provide a range of options. A great experience overall!