Roto-Rooter Plumbing & Drain Service

Located in Bowling green, Kentucky

Address: 2044 Sugarwood Dr, Bowling Green, KY 42101, United States

Phone: +1 270-904-0408

Rating: 5

Review 1 (2024-10-18 - Rating: 5)
I had an issue with my garbage disposal, Jake was able to come out quickly, was professional, and even cleaned up once the job was finished! I highly recommend using them for any plumbing need. Will definitely be a repeat customer!

Review 2 (2023-04-25 - Rating: 5)
Our local Bowling Green Roto rooter are amazing. We had a desperate need and Jacob came right over and fixed the issue before more of our house flooded. Jacob is always super kind and helpful. We had him come back the next day to install our new tank on our toilet. Very professional and helpful. Thank you for great service

Review 3 (2023-06-28 - Rating: 5)
I had a leak under my slab repaired and a shower drain installed. Jake did impeccable work. Ive been doing remodel for 30 years and would hire him again in a heartbeat. Very polite, friendly and professional. He left the job-site neat and clean. 5 stars.

Review 4 (2022-02-24 - Rating: 5)
James was #1 in my book, this company is the best and James represents the best customer service Ive experienced in a long time. He was not only on time but phoned when he was on his way, he was professional, kind, and informative...took his time for the installation, made sure it was properly connected, and took time to explain or answer any questions I had. I would recommend this company to friends and family members for certain! Very thorough. Thank you James!

Review 5 (2022-05-21 - Rating: 5)
Called on a Saturday and had the repair done before 5pm the same day!!! James was polite and kind, wore booties in, cleaned everything up after himself (and the previous plumbing company.) Came back immediately when I discovered a small drip. Would definitely call again when needed!

Review 6 (2020-10-02 - Rating: 5)
I had to do an emergency call due to my water heater leaking everywhere. They were very professional and responded quickly! The tech was very knowledgeable and you could tell he knew what he was doing. The price was more than fair and when all the work was complete we were extremely happy that we went with Roto-Rooter!

Review 7 (2020-09-26 - Rating: 5)
We recently had a kitchen faucet break, and thought we would try to install a new one ourselves. Long story short, and 2 visits to the hardware store later we called Roto-Rooter who was able to head our way. Jake was extremely professional and explained to us why we had trouble and then explained in detail how he could help. His work was exceptional and our sink works great! I’d recommend them to anyone!

Review 8 (2022-01-18 - Rating: 5)
I am a single mom who is a first time homeowner, on her own. I woke up to get ready for work and couldnt believe what I seen and heard. I had a major leak! I called Roto Rooter and mind you it was the weekend, so I was afraid no one would come out or they would charge me an arm and leg, but they sent James out to my house asap! James arrived right in the time-frame he said he would! He was very nice and actually even had to run out and get a piece. He did everything he could to finish the job that night and not make me wait until the next morning to finish because I have 2 kids, one of them being a baby at home. On top of all that my bill was significantly less than I thought it would be! I appreciate everything from James and this company. You best believe any repairs I need in the future, Ill be calling Roto Rooter!

Review 9 (2020-09-30 - Rating: 5)
Recently had an issue with our sump pump, and we called in Jake and his team at Roto-Rooter to help correct our problem. This was beyond being professional it was treated like it was own home.I highly recommend these guys for your plumbing issues, and would call them back in a snap.

Review 10 (2022-04-19 - Rating: 5)
We had a toilet start leaking in our downstairs bathroom. Jake came out and replaced the piece that had broken and left the area spotless. We will definitely be calling them next time.

Review 11 (2022-01-26 - Rating: 4)
Great service but they charge the full hour for 5 mins of work. I paid 200 for glue cause thats what they did. Glued a pile and left. I felt they should have prorated the hour atleast. 4 stars cause they did come on a Sunday when I needed them but hillers will be my knew place they prorate the hours.

Review 12 (2021-01-11 - Rating: 5)
These guys are the best! I used them for drain cleaning and a water heater repair at my rental property. These guys are family owned & operated, experienced & professional. Highly recommend.

Review 13 (2022-02-11 - Rating: 5)
Jake and James were informative, helpful, very polite, and professional during a repair to my water supply line. I would recommend them to my own mother, so I recommend them to you.

Review 14 (2021-11-16 - Rating: 5)
These guys were great. Showed up on time, the day I called. Fixed a shower drain, fairly minor, but they fixed it quickly, efficiently, and were nice while doing it. Highly recommend.

Review 15 (2020-09-30 - Rating: 5)
We are very pleased with Roto Rooters work to address a leak in our kitchen sink. Thankfully Jake was able find and fix the problem quickly before it became a major issue!

Review 16 (2020-10-02 - Rating: 5)
Very professional from the moment I made the call .Very prompt, courteous and efficient.Technician was very knowledgeable and answered any and all questions I had.Would definitely use and recommend them in the future.

Review 17 (2024-08-25 - Rating: 5)
Jacob was very knowledgeable and professional. Found what was causing the problem. Great service!

Review 18 (2020-11-24 - Rating: 5)
They were responsive, professional, and knowledgeable. I would recommend them to anyone in the area. Great service.

Review 19 (2024-03-18 - Rating: 5)
Thank you all your hard work to replace our pipes and get everything back in working order. We appreciate all you did and highly recommend Jake with Roto Rooter

Review 20 (2021-11-28 - Rating: 5)
Great customer service and work performed in a timely manner. Highly recommend!!

Review 22 (2021-03-10 - Rating: 5)
Absolutely the most professional business we have ever dealt with. They answer the phone instead of having to navigate an automatic menu, and they arrive on time. Jake communicated the procedures that he was going to take to unclog our drain. He left the area he was working in cleaner than he found it. We highly recommend this company.