Dr. Drain

Located in Boulder, Colorado

Address: 4450 Arapahoe Ave Suite 100-A, Boulder, CO 80303, United States

Phone: +1 303-928-0804

Rating: 4.6

Services

Online estimates
On-site services
Repair services
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-25 - Rating: 5)
This company is outstanding! The owner of the company was here almost everyday checking on his workers, and he often assisted them. All of them were kind, always informative, and discussed the procedures they were performing and why. At the end of the project, they completely cleaned up the basement areas where they worked.I got 4 quotes for this project. I am so glad I chose Dr. Drain.

Review 2 (2024-09-11 - Rating: 5)
Dr Drain is amazing! Started with a smoke test to look for any and all issues. Two issues came up and they were able to fix quickly and same day. In addition to the repairs, Jorden suggested several areas for proactive repairs, very good judge of need to do now vs. plan out and budget for.

Review 3 (2022-12-13 - Rating: 5)
I cant speak more highly of my experience with Jordan at Dr. Drain. My boiler quit working so we were without heat and hot water for several days with a cold snap coming. My boiler is 17 years old. The first two companies I had come out and take a look told me that it would be pricey to repair bc the parts are hard to find given this boiler is no longer being made, and because of its age, they strongly recommended I invest in a brand new boiler system. The cost of doing so is incredibly high so I thought Id get one more opinion. I had a friend tell me about Jordan and Dr. Drain as he had replaced her whole system 3-4 years ago and she spoke highly of Jordan. Not wanting to pay another weekend trip charge, I called Dr drain and left a message on Sunday saying I hoped someone could contact me on Monday and come to my house asap. Jordan actually called me back on Sunday to get a little information about the situation and my boiler and he said hed come out on Monday. He did and incredibly, he said he thought the boiler was not only fixable, but that he thought with the proper replacement parts and maintenance it could last another 5-10 years! Now granted, that of course remains to be seen, but the immense relief I felt about a less than $1000 total repair bill to spending over $20k on a new system is almost immeasurable. Jordan was personable (he likes dogs so thats always a plus), direct, efficient and genuine. I am so very thankful for this experience and I will be using Dr. Drain for all of my future plumping etc. Issues going forward. Thank you Jordan.

Review 4 (2024-02-07 - Rating: 5)
I actually cant fully believe Dr. Drains service. I was told that I would need major and costly repairs, then this lovley man appeared and asked a few questions. The next thing that happend was he said to flush the toilet, I was anxious......it had not worked in two weeks. I am thrilled, everything works. I know the word thrilled sounds a bit over the top, but I am to have surgery in a few days and the situation was pretty scary, to not have working plumbing. I could go on....but I think you got the idea..

Review 5 (2023-04-20 - Rating: 5)
We recently had a water heater leak and called the installers from 6 years prior, Dr. Drain. To make a long story short, the leak was not caused by a failed water heater, but a failed pressure reducer. Brett from Dr. Drain, in consultation with Jordan the owner, diagnosed the issue over the course of a few days and eventually replaced the pressure reducer. This saved us from a potentially much more disasterous home repair. Brett was an excellent communicator as he worked through the differential diagnosis and competent technician.I highly recommend this small business.

Review 6 (2022-10-12 - Rating: 5)
I hired Dr Drain to clear a slow draining shower in an out-of-state rental property we own in Boulder, where the tenant scheduled several days out, then was stuck in a meeting and so cancelled at the last minute, and was finding it very difficult to reschedule due to her intensely packed work & university schedule. Brett, our Dr Drain tech kept in contact with me throughout and really demonstrated the utmost professionalism and chill attitude about the whole thing. His attitude was basically, we will keep trying until we make it happen, which I did not expect but very sincerely appreciated. I ended up arranging for my daughter to meet up with him to let him in and all is well that ended well. I will automatically be using Dr Drain for our Boulder property from here on out.

Review 7 (2018-08-31 - Rating: 5)
We have worked with Jordan and his team for several years now. Most recently, Jordan and his team fixed the leak in our water main. They are responsive, considerate, and enthusiastic about the work they do. I appreciate the client education they provide--they dont just come in and do the work and leave--rather they take the time to explain what they are doing and offer suggestions (and directions) for what I can do myself in the future. I am a better home owner because of Dr. Drain. Highly recommend Jordan and his team.

Review 8 (2022-12-02 - Rating: 5)
Jordan and his crew with Dr. Drain, just finished a large sewer job at out home in Boulder. Excavation and replacement of our driveway, pipe bursting a new HDPE pipe through our deteriorating clay sewer line to the house, replacement of a bellied section of the sewer line and lining of the balance of the line to the main made for event filled days.Everyone was kind, patient of all of our questions, and VERY communicative of when and how the job would get done.Jordan timed the job so we would not be left without access to water and sewer at the end of each day.Jordans job quote was succinct and itemized and his pricing was very competitive.All work came with warranties.Jordan is a man of integrity; he bid the job fairly, completed the job in a timely and proficient manner and was kind and personable throughout it ALL.Thank you Jordan Spiegel and the entire Dr. Drain crew.Joe & Susan

Review 9 (2018-11-05 - Rating: 5)
Jordan and his team are absolutely fantastic! Everyone involved in our project (Duncan, Hoyt, and Lance) was amazing. They repaired our water line from the street, and made us feel at ease at every step of the process. The price was excellent, the communication and service were superb, and I would highly recommend using Jordan and Dr. Drain.

Review 10 (2022-10-14 - Rating: 5)
Our sewer line to the street was almost completely blocked. I called the office number in the morning, scheduled an appointment for the afternoon, and they showed up exactly on time. Their system consistently texts and emails you to keep you up-to-date on what is happening. Brett, our technician, was super friendly and did a great job. Turns out there was a 4 foot root in our drain that he pulled out. We are very happy with the experience

Review 11 (2023-09-08 - Rating: 5)
They did a trenchless water line repair for me. Minor snags were encountered that were not their fault, and were dealt with perfectly. Jordan, the owner, was on the job the whole time, and is a real pro. In addition, its great to know that as a customer you are dealing with the owner directly.

Review 12 (2019-10-21 - Rating: 5)
Jordan has been a life saver! A couple of months ago we had a terrible problem with our main sewer line to our septic. Another company had been working on it for over a week and it still was not fixed. I took a chance and called Dr Drain after 5 pm one evening and Jordan answered the phone. He spoke with me for about 20 minutes and promised to come out the next afternoon. The next day he called and asked to come earlier then scheduled ( who does that!), he came out diagnosed the problem and over the next couple of days we had a crew onsite making a big but much needed repair. They were efficient and did a great job, they worked carefully and cleaned up beautifully. Jordan came out during the day to check on the work and then called that evening to make sure everything was ok. We had another different plumbing issue a couple of weeks ago and I called again and once more got Jordan. A technician came the next day and fixed it quickly, once again Jordan called later in the evening to check to see if all was ok. We are really thankful for the wonderful service and to have found a company that really cares about their work, Jordan is the best! Thank you.

Review 13 (2022-12-13 - Rating: 5)
Jordan was a great person to work with, I called and told him about our problem. He came and told me what to expect and walked me through the repairs. He installed a new Curb Stop Valve in not time. Thank you for your excellent work!Carlos

Review 14 (2018-03-23 - Rating: 5)
I called this company for a second opinion. Our kitchen sink wasnt draining so the first company recommended that we dig open the floor in our basement to fix the drain line. They tried to scope it and couldnt see what the issue was and that was their diagnosis and proposed fix. So I called these wonderful guys up for a second opinion and they told me they had a few more tricks up their sleeve we could try. Duncan came out and basically pressure washed our kitchen drain line and POOF! it was fixed! He also scoped the line to make sure the pipe wasnt damaged and everything was great! He basically saved us about $3000 and a destroyed basement bathroom. Duncan was also very kind and patient in answering any questions and letting me know exactly what was going on. Dr. Drain is HIGHLY recommended and I would definitely use them again!

Review 15 (2022-09-11 - Rating: 5)
First off, they answer the phone! Second, they understand the word emergency to which a tech came out the same day to clean the drain to get the sewer line serviceable again. Additional work was required and they made the necessary repairs the next day. The Dr. D team did a great job and even did a follow up the following Monday. My thanks to Jordan, Bret, and Harley.

Review 16 (2022-10-20 - Rating: 5)
I own a small plumbing and HVAC outfit in Northern Colorado, and I used Jordan as a subcontractor to replace an underground water line for clients of mine in a mountain home outside of Lyons, CO (since I didn’t have the means to do so myself).My client was super happy, very appreciative and unceasing with praises to my company, so here I am: paying it forward to gentlemen who did the actual footwork.Thank you, Jordan; I will continue to use your company for all the big projects my company is not set up to perform - as Jordan and his team are honest, fair and hyper-conscientious with their attitudes and professionalism in front of my clients, and that (in my humble and lowly opinion😎) is worth more than mere money - in this day in age where everybody wants something for nothing..Until next time Jordan, cheers to a job well done and in a timely manner with a price so fair - everybody’s a winner!!!

Review 17 (2018-02-22 - Rating: 5)
My kitchen sink backed up and was leaking I called 3 companies before calling Dr. Drain. Not a single one of them answered their phone (during normal business hours) or bothered to call me back. I called Dr. Drain and they answered right away, the lady I spoke to was very nice and she said she would send someone out same day within a 3 hour time window. Zach showed up right at the beginning of our time window, he was very professional and helpful. He fixed my problem, was quick and polite, and did a great job. The plumbing was a bit worse off than we thought and he didnt have all of the parts that he needed with him so one of his coworkers came up to bring the parts. They got the job done quickly and efficiently. I will be using Dr Drain for all of our plumbing needs in the future.

Review 18 (2017-02-17 - Rating: 5)
Grateful I found these guys. Jordan went above and beyond when he initially quoted us to point out a few small changes we could make on our own to help avoid huge headaches in the future. Received a quote immediately. Super knowledgeable and patient with these newbie home owners. Richard was a delight on site which I find to be a rarity with home contractors. Will absolutely use them again when I have a plumbing need.

Review 19 (2018-09-29 - Rating: 5)
We received fantastic service from Dr. Drain. We thought we had a hot water heater leak. The Dr. Drain plumber determined that we had a backup from the floor drain under the hot water heater. He ran a camera down the drain and determined that the line was now clear. The most amazing part - - no charge. Ive never before had this level of service from a home repair professional.

Review 20 (2019-03-24 - Rating: 5)
Dr. Drain was honest, helpful, and quick to get the job done. He saved my clients thousands of dollars when Mr. Rooter falsely said that they needed a new sewer. It only needed to be cleaned. He was honest with us and did a great job for them leaving their sewer like new when he was done. As a real estate agent, I’d highly recommend Dr. Drain and will keep their information on file to give to future clients in need of sewer cleaning or repair. Great experience and service!

Review 21 (2021-10-28 - Rating: 5)
Dr. Drain sent someone out the very next day for our clogged kitchen sink and shower drain. Our plumber, Danny went above and beyond and was very thorough with his work. He was very friendly and professional! Would definitely recommend!

Review 22 (2022-10-11 - Rating: 5)
We had a serious drain problem on a weekend. This business was recommended by a neighbor. They responded very quickly. They have excellent people, who work very hard and are very pleasant to work with. They are very reasonably priced. Thanks Jordon and Harly!

Review 23 (2019-11-25 - Rating: 5)
I had a leak and flood in my basement water supply room. I called up Dr Drain on a Sunday. They were very quick to get back to me and quick to assess the issue over the phone. The following day, they came up to my house and were incredibly knowledgable, professional and helpful in solving the problem and educating me on the complex system in my mountain home! I would highly recommend them!

Review 24 (2017-11-06 - Rating: 5)
Jordan was a pleasure to work with during our stressful main water line rupture. He was very competitive on his quote and stayed true to the price on completion. I would recommend Dr. Drain to anyone needing help with plumbing. Great job

Review 25 (2017-09-11 - Rating: 5)
I havent actually met Jordan with Dr. Drain but in my mind he is incredibly handsome and rides in on a beautiful white horse and saves the day. After having another plumbing co come and resolve a back up sewer problem in my small private school, we had the same problem arise but worse on Friday afternoon. I called numerous companies all saying they provided 24 hr emergency service . . . which they do not really want to do and avoid at all costs. Not Dr. Drain. Jordan responded immediately with helpful information, explained clearly what was going on and was needed .. . and he FOLLOWED through with the level of professionalism needed. Hes now my BFF whether he wants to be or not.

Review 26 (2017-02-04 - Rating: 5)
Jordan is a great resource for any major or minor plumbing issues. He seamlessly upgraded our house and has been so great with diagnosing any plumbing issues we had been having. I highly recommend him.

Review 27 (2019-06-10 - Rating: 5)
Jordan is so professional, and he did everything he could to answer my concerns...even sent Derek out twice to work on my root filled pipes. It is a pleasure to work with a company who strives to make customer satisfaction their first priority!

Review 28 (2024-02-08 - Rating: 5)
Cannot say enough amazing things about this company. 5 star customer service and 5 star knowledge. Do not even think about calling any other plumber.

Review 29 (2016-08-06 - Rating: 5)
The guys at Dr. Drain have done numerous jobs for me quickly and efficiently, with superb professionalism and follow through. They cleared my kitchen drain, replaced corroded outdoor spigots, cleared my bathroom sink, put in a new shutoff in our basement, and checked our home for gas leaks. I highly recommend them.

Review 30 (2018-04-12 - Rating: 5)
If youre having issues with your plumbing, do yourself a favor and call Dr. Drain. Ask for Hoyt. Hes your guy!!Hoyt went above and beyond in diagnosing the problem and in explaining it to me. He did a kick-ass job fixing our toilet, running out to his van a bunch of times to get parts etc.And if youre the owner of Dr. Drain and youre reading this, you should give Hoyt a raise. Better yet, make him a partner :)

Review 31 (2017-10-28 - Rating: 5)
Ive had Dr. Drains help on 2 occasions and both times they were punctual, polite, informative and efficient. They get the job done and leave the place clean and are pleasant while they are working. Couldnt ask for more.

Review 32 (2017-06-23 - Rating: 5)
This company provides outstanding customer service and very competitive pricing. Much cheaper than the big name guys. I will be using them in the future without hesitation for my needs both residential and commercial. Great work!

Review 33 (2019-05-31 - Rating: 5)
The rave reviews are for real! Very responsive, friendly, and helpful- a truly wonderful business to work with. Jordan saved me a bundle both $ and time😁

Review 34 (2018-03-09 - Rating: 5)
Great work, fair price, responsive, quick to schedule, very friendly, and informative! I have tried a few plumbers in Boulder now, and these guys are by far the best!

Review 35 (2018-07-13 - Rating: 5)
Terrific response time, service and expertise - Hoyt found the problem right away and fixed it correctly the first time. Thanks for your speedy efficient work - you are my new favorite plumber!

Review 36 (2023-05-12 - Rating: 5)
Five stars doesnt adequately reflect the tremendous job Jordan and his crew did on my project. I had a good sized addition project for my home that required a new tie-in to the main sewer as well as underground water and gas lines. Jordan developed a plan to directionally bore under my existing garage to run a new sewer line, and directionally drill to run the required water and gas lines.Jordan and his crew were fantastic to work with! It was such a comfort knowing that I had the right company for this project. Everything was completed above and beyond my expectations. I wholeheartedly recommend Jordan and Dr.Drain without hesitation.

Review 37 (2019-05-27 - Rating: 5)
Im an idiot and needed bailing out on the Sunday night before Memorial Day. These guys were the only of 5 calls I made to answer and be available to help. Thanks for getting us back up and running

Review 38 (2024-02-17 - Rating: 5)
Great service. Justin was very friendly. Thank you!!

Review 39 (2023-06-16 - Rating: 5)
They came, they saw - and they conquered! We had a complex drain situation, and they were very upfront about the process, costs, information. Hitting the drain with multiple techniques, they got it done perfectly. Very professional and straight forward. We plan to use them going forward for maintenance+.

Review 40 (2022-09-15 - Rating: 5)
We had a plumbing emergency on a weekend evening. Dr. Drain called us back within a few minutes and came out that night. They fixed the emergency and identified problematic piping in our older house that was the cause. They arranged to replace that 2 days later to ensure the same problem will not re-occur in the future. Very reasonably priced. We have used Dr. Drain twice in the past, and they similarly delivered prompt and high-quality results on those occasions. They are always tidy, considerate, very respectful, and nice to the pets. I would never call any other company for a plumbing need.

Review 41 (2018-06-21 - Rating: 5)
Duncan did a great job! Duncan was expedient, courteous, and clean.

Review 42 (2018-02-01 - Rating: 5)
Super Professional and took care of us and SOLVED OUR PROBLEM where no other service could! And did it darn fast!

Review 43 (2022-10-07 - Rating: 5)
Dr. Drain swiftly scheduled a house visit for a leak issue at my condo. Brett hoped on the phone with me to talk over the issue in detail. Excellent service, would highly recommend them!

Review 44 (2018-10-02 - Rating: 5)
I love these guys. The person I spoke with on the phone was great. Hoyt was awesome. Friendly, diligent and professional and showed up right on time. Their communication is first-rate, with reminders and notifications about when to expect them. It would be wrong to say I look forward to calling them again, but I will definitely call them if I ever have issues again.

Review 45 (2018-04-05 - Rating: 5)
Duncan did a great job and was very professional. Definitely recommend Dr. Drain and will call them again if needed in the future. Thanks Duncan!

Review 46 (2017-08-15 - Rating: 5)
Jordan (owner) was responsive, professional and on two occasions scheduled us quickly. Duncan (who came to do the work) was knowledgable, professional, very kind & did great work. Payment was ridiculously easy through paypal (like 2 clicks & done easy). Highly recommend these guys!

Review 47 (2019-08-09 - Rating: 5)
Professional and experienced crew. Jordan is great to work with!

Review 48 (2018-03-09 - Rating: 5)
Replumbed most of our house. Easy to deal with and affordable. Thank you!

Review 49 (2017-09-22 - Rating: 5)
I have not actually employed Dr. Drain yet, but will certainly do so for any future plumbing needs. Today I called to ask about them replacing a backyard faucet, and spoke with Jordan. After I described the problem (and texted him a photo), he correctly diagnosed the repair, said I could likely do it myself, and talked me through it. I got stuck and called him back (and texted him another photo) -- he once again helped me. Following his directions, I was able to finally fix the problem, at zero labor cost (just buying the needed part at Home Depot). I call this Outstanding Customer Service. Thanks Jordan -- youre our plumber from now on.

Review 50 (2019-03-18 - Rating: 5)
They are a really professionals: they come to ur business and unklog are main drain in no time .. really affordable prices is well ...G & G ....