River City Plumbing, LLC
Located in Batavia, Illinois
Address: 1125 Paramount Pkwy E, Batavia, IL 60510, United States
Phone: +1 630-429-8704
Rating: 4.9
Services
- Repair services
- Credit cards
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-21 - Rating: 5)
Amazing service! We had an after hours plumbing issues and they were so responsive. They arrived and finished the work quickly. Michael and Mikey were very professional and reasonably priced. I would highly recommend them! -
Review 2 (2024-09-17 - Rating: 5)
This was my first service with River City Plumbing and I could not be happier. Karl and Heather were absolutely wonderful to work with. They went above and beyond to make sure that all of my plumbing issues were resolved and that I didnt have any lingering questions or concerns. After determining that I needed a new water softener, the work was finished the following morning. They also made sure to inspect all of my fixtures for any residue, thoroughly clean what they could and replaced what was too far gone. I highly recommend working with River City Plumbing! -
Review 3 (2024-11-21 - Rating: 5)
Text update of Jesse on his way was useful. Jesse was on time. He examined the tank and controller after I explained the situation of high pressure and problem caused/seen before I shut off power to the well/pump. He then consulted with the āwell expertā, tested the tank and controller which appeared to be ok. He then looked into the other likely cause of high pressure, a malfunctioning hot water heater. He determined that one of the two is not shutting off properly when hitting the Target temperature. He power that off.He said River City will send me estimates to replace one and replace both heaters. Total cost of the diagnostic is $120. Very reasonable.Letās hope thatās it :)āāāāāā-I contracted with River City to replace 1 water heater after shopping for a comparable offer. River Cityās offer is competitive and its product is a better grade. It was promptly scheduled and completed in one morning. -
Review 4 (2024-11-26 - Rating: 5)
Heather and Karl were great coming back today and fixing the leak and answering all my questions Appreciate it -
Review 5 (2024-10-15 - Rating: 5)
Michael G. did a great job, he did everything I expect a good plumbing company to do. Very courteous and professional and he definitely knows his stuff. Ill continue to use River City exclusively for all my plumbing needs. -
Review 6 (2024-07-31 - Rating: 5)
Once again, River City Plumbing came through. And once again, Jesse was fantastic, professional, polite, and a pleasure to talk with. I cannot say enough how wonderful this business and its staff are. I have never worked with a more reputable and honest service in my life. From the schedulers/dispatchers to the plumbers and the services they provide, everything is top notch. They have a customer for life. Thank you River City Plumbing and Jesse! -
Review 7 (2024-09-18 - Rating: 5)
Weāve had several issues over the past 1 1/2 months. River city diagnosed the problem and took care of everything. Very professional! Everyone has been great, loved working with Heather. -
Review 8 (2024-07-22 - Rating: 5)
River City Plumbing is amazing to work with. They are knowledgeable, reasonably priced and completely trustworthy. Iāve owned my house less than a year, and theyāve fixed several major and minor issues. Extremely satisfied with all the work that has been done -
Review 9 (2024-09-17 - Rating: 5)
Jesse and Mikey were great! They came out as expected and repaired the toilet as promised. We are always appreciative of the great service River City Plumbing provides. -
Review 10 (2024-09-03 - Rating: 5)
River city did a great job!! Quick responses - super professional. I really appreciated their work on a new tankless for us. I would highly recommend them to anyone! -
Review 11 (2024-12-13 - Rating: 5)
Michael has done work on our house on a number of occasions and has always been very transparent and thorough with his work. Very professional and great results! -
Review 12 (2024-12-12 - Rating: 5)
I am remodeling my sons shower/bathroom. Originally, very small corner shower converted to a standard 60 inch walk in. To do this I had to take over space in the closet in the adjacent room. Break through a wall, move power, build new walls, replace subfloor, the list is long. I am so pleased with the work, craftsmanship, and professionalism of Rivercity. Rivercity plumbing plumbed a shower head, two body sprays, moved the air stack, new toilet water supply line and shut off, and moved a shower drain in two visits. Great people to work with. I highly recommend. -
Review 13 (2024-10-29 - Rating: 5)
Jesse did an great job at our rental property. He was very responsive and walked me through every step of the process. Definitely recommend this company. -
Review 14 (2024-08-13 - Rating: 5)
We redid our bathroom and my husband inadvertently punctured a pipe while installing shiplap. Messaged River City Plumbing before bed and Karl got in touch with me early the next morning. He and Heather came really quickly, were friendly, honest and worked well to replace the damaged pipe. Thanks again, Karl and Heather! -
Review 15 (2024-08-29 - Rating: 5)
We had such a positive experience with River City Plumbing! Highly recommend! They came out quickly to assess the situation and came out the following morning to do the job. Our basement is old and so are the pipes. We knew this wouldnt be an easy job. Even waited until Nicor showed back up to make sure that everything got turned back on with no issues when they didnt even need to. They were professional, polite and just an overall great crew! -
Review 16 (2024-10-10 - Rating: 5)
I had a great experience with River City Plumbing. They were very professional and installed a new toilet and faucet. I would not hesitate to use them again in the future. -
Review 17 (2024-10-10 - Rating: 5)
Karl and Heather were great. Every time Karl has come out to service the house, hes done a fantastic job with his team.Very informative, friendly, and professional. -
Review 18 (2024-07-14 - Rating: 5)
The best plumbers!!Thank you to River City Plumbing, in Batavia!Reliable, expert advice, knowledgeable. Very fair pricing!!The repaired and connected our laundry drain and septic. Replaced 2 pumps and installed a new slop sink.Jesse came out and estimated the job.3 men, Jesse, and Jeremy (the owner) and one other very nice man. They had all of this done in quick time, and they were very happy while working.The basement looked even better when they completed the job!We are very pleased and feel relieved to have a reliable septic, thanks to River City Plumbing!! -
Review 19 (2024-10-17 - Rating: 5)
Jesse did a great job on installing two toilets. He was on time, he cleaned up well and did an excellent job all around. I highly recommend him. -
Review 20 (2024-11-08 - Rating: 5)
Jesse was great and helped us out. Fair price and answered other questions around the house. 100% will be using them again for future needs. -
Review 21 (2024-07-26 - Rating: 5)
Emergency situation happened on a Friday afternoon, as we were leaving for vacation the next day. 3 other local plumbers said they were booked - but Karl from River City came out and he was so helpful and kind! Highly recommend. -
Review 22 (2024-05-16 - Rating: 5)
Disclaimer, I did not actually get any services done with these folks -- yet. As a new homeowner, I called to ask for some advice and services regarding my water heater. They went above and beyond in looking up and sending over information about my particular model, and giving me an honest recommendation that I could either perform a routine maintenance now, or could wait a little bit if not. I really appreciate that honesty and their willingness to give me advice -- that pretty much seals the deal that Ill be calling them in the future! Also, this company was highly recommended by some friends of mine. Thanks so much! -
Review 23 (2024-07-17 - Rating: 5)
Needed a water heater replaced. Jesse was professional courteous and the where he did the work was kept very clean. He explained everything to be done in detail. Highly recommend River City Plumbing from the scheduling to the actual work done. -
Review 24 (2024-07-16 - Rating: 5)
Knowledgeable and thorough. Jesse did an excellent job ā put in a new water heater, fixed a leak, installed a new faucet, and solved a few other problems with the plumbing. He did a wonderful job and all in one afternoon. 5 stars. -
Review 25 (2024-08-07 - Rating: 5)
Quick, courteous, and very friendly. Will definitely use again. Took care of our sump pump problem and installed a new one. -
Review 26 (2024-07-26 - Rating: 5)
I had an outstanding experience with river city.I attempted a self install for my new tankless heater, I used the wrong glue for my cpvc, and my sharkbites flew off from the water pressure.When I realized I needed a professional I called river city and had an awesome experience, hats off to their professionalism. -
Review 27 (2024-11-15 - Rating: 5)
A great company to have after a sump pump failure. Fast, efficient and professional. The team made the ordeal easier to manage. -
Review 28 (2024-07-26 - Rating: 5)
River City Plumbing always gives such great service, after doing a few different jobs in my house over the past couple of years they are the only ones I call for any plumbing needs! Highly recommend them. -
Review 29 (2024-07-22 - Rating: 5)
Karl and Devon did a great job, replaced a broken outside faucet, replaced a toilet, replace a flapper, replaced a washer to another hose spigot, removed a small rock from a disposal. Explained all work, discussed benefits vs. cost on one fix, cleaned up after each job was completed. Would use River City Plumbing again. -
Review 30 (2024-11-25 - Rating: 5)
Jesse was great to work with, explained everything he was doing and was very detailed, cleanly and professional. -
Review 31 (2024-04-20 - Rating: 5)
These guys were able to come out at the last minute and did a great job replacing our kitchen faucet which was rusted out. They were able to remove the old rusted one and replace our new faucet. They were very helpful and answered all my questions. Highly recommend! -
Review 32 (2025-01-07 - Rating: 5)
They were punctual and very professional. The job was completed much sooner than I expected!!! -
Review 33 (2024-04-25 - Rating: 5)
Plumber Jesse Martinez was so thorough, detail oriented, neat and very respectful. I was told all costs up front and the work was completed in a timely matter. A very good experience overall. I highly recommend River City Plumbing and Jesse Martinez. -
Review 34 (2024-12-27 - Rating: 5)
Yesterday I had River City Plumbing come out to my house to replace my garbage disposal. It was a great experience that I recommend.Jesse was personable, thorough, and informative. They brought in their own shoe covers to not track in dirt on wet day. They completed the job quickly and my new disposal is working perfectly.R.C.P. had the best rates after calling around 4 different local companies! -
Review 35 (2024-12-09 - Rating: 5)
Have used River City Plumbing a few times now. Reliable & professional. Would recommend! -
Review 36 (2024-11-09 - Rating: 5)
Michael came on a Saturday (called morning of) and was very helpful. Highly recommend River City. -
Review 37 (2024-11-27 - Rating: 5)
Heather was very helpful in diagnosing the issue and very courteous. I would welcome her and River City Plumbing always. -
Review 38 (2024-10-09 - Rating: 5)
Have used RIVER CITY plumbing several times, Competitive pricing, very courteous and clean up after they leave! Never have to come back for the same issue twice, Highly recommend theyāre very good -
Review 39 (2024-09-11 - Rating: 5)
I called them for a sewer clog and they came out in a few hours, explained what they were doing and the prices and fixed it. I will use them again and highly recommend them -
Review 40 (2024-04-05 - Rating: 5)
Jesse did a great job in unclogging our bathtub with a recommendation for a repair if necessary in the future. I received same day service with an early morning call. Thank you River City Plumbing! I would definitely recommend calling this company for any plumbing issues! -
Review 41 (2024-07-11 - Rating: 5)
River city was here on time and courteous, neat. And prompt. Pricing was average for this type of work. I would use them again. -
Review 42 (2024-07-26 - Rating: 5)
Thank you Karl, Heather, and Jill. Great service! We will definitely call River City Plumbing for future plumbing needs. -
Review 43 (2024-03-29 - Rating: 5)
They responded to my request within minutes. I was very stressed but they were very helpful and reasuring. while finding and fixing my leak (behind the wall into basement)- they recommended the restoration company (chicago water & fire) who came out in minutes , and they worked together and helped get everything sceduled for full restoration.River City is extremely helpful, reasonable and professional. will definitely use again. -
Review 44 (2024-03-21 - Rating: 5)
Had a sudden leak spring up in our utility closet. Called River City based on recommendation from a local handyman and they got back to me immediately, had a guy out to diagnose the problem within a few hours, got things set up so we could survive for the next day while they got the necessary parts together, came back out, and got it done. Iām very happy with the end result. -
Review 45 (2024-12-16 - Rating: 5)
River City Plumbing has helped us with two things: a planned project and an urgent issue. They were wonderful both times. I emailed them overnight about our water heater flooding our basement, and they scheduled an appointment for us immediately upon opening. We had a new water heater by the end of the afternoon. All of the team members weāve interacted with have been great, too. Theyāre not pushy, gave us several options, and explained everything well. -
Review 46 (2024-12-11 - Rating: 5)
Karl was fantastic! Came quickly and explained thoroughly. Highly recommend -
Review 47 (2024-04-05 - Rating: 5)
Absolutely the best! Friendly, knowledgeable, came in an emergency on a Friday afternoon within 2 hours, stayed until 6:30 pm. No emergency or overtime charge. Always explain the cost upfront. Thanks Karl! -
Review 48 (2024-07-17 - Rating: 5)
Connell did a fantastic job. And so professional, helpful, on time, so polite. Recommend highly!!!! Called yesterday and came same day to inspect issue and next day to put in new water heater. Fast! -
Review 49 (2024-01-19 - Rating: 5)
Karl and Raven were fantastic. They were fast, knowledgeable, and friendly. They took great care to make sure no damage was done to our hardwood floors and left everything very clean. -
Review 50 (2024-05-22 - Rating: 5)
Appointment was easily made, and the friendly technician showed up on time. He was supportive of a conservative repair over an outright replacement and made us feel valued. -
Review 51 (2025-01-05 - Rating: 5)
Excellent service and communication. I now have a trusted plumbing service! -
Review 52 (2024-02-21 - Rating: 5)
Raven did a great job along with his partner. They were very knowledgeable and were able to replace our dishwasher quickly. I highly recommend! -
Review 53 (2024-09-28 - Rating: 5)
Professional and courteous service. Iāve used these folks before and will use them again. Youāve got plumbing choices in Bataviaā¦I would recommend this one! -
Review 54 (2023-08-24 - Rating: 5)
The email that the service men were on their way was appreciated. They arrived timely and were able to quote the reasonable charge for the job accurately. They were knowledgeable, walked me through the work that was needed and cleaned up nicely once it was completed.I would use River City again should the need arise. -
Review 55 (2024-08-24 - Rating: 5)
Cornell was so professional and helped fix the faucet leak in a jiffy! Love the customer service! -
Review 56 (2024-01-26 - Rating: 5)
Karl Strittar and Raven Sheldon were extremely helpful and professional. They walked us through the analysis of the issue and kept us up to date throughout the process. They had to work outside on a cold rainy day to fix our broken sewer pipe. They were cold, wet and covered with mud by the end. But they got us back in working order and we couldnt be happier. I would highly recommend this company and this team. -
Review 57 (2025-01-01 - Rating: 5)
Thanks so much for your āOutstandingā service! My plumbing problem was resolved with the expertise given! -
Review 58 (2024-12-31 - Rating: 5)
Michael was professional, on time and performed exceptional work. We highly recommend River City Plumbing. -
Review 59 (2024-04-24 - Rating: 5)
River city plumbing is a first class company! They are quick to respond and standby their quality of work. I would highly recommend them and their services. -
Review 60 (2024-08-01 - Rating: 5)
Really professional. Thorough check of all issues. Great communication. I will call them again. -
Review 61 (2023-05-01 - Rating: 5)
We had an urgent drain issue and River City Plumbing was able to respond, address, and resolve the issue within the same day. Customer service with the phone rep and with the plumbers was very professional and pleasant. I felt that the price was fair and I would definitely trust River City Plumbing for any future plumbing issues. -
Review 62 (2024-07-01 - Rating: 5)
This is the second time I have used River City Plumbing for two different problems . They respond fast. Great price and fixed my issues . Thank you -
Review 63 (2024-11-20 - Rating: 5)
Very professional and were able to help us right away. -
Review 64 (2024-08-15 - Rating: 5)
My husband and I have used River City for multiple projects and have more we are planning on using them for. -
Review 65 (2022-07-23 - Rating: 5)
I have been using River City Plumbing for about 3 years now for all my plumbing needs. They are always professional and knowledgeable as well as very courteous. Never pushy for things that I dont need but very open to answering questions for future jobs that might be needed. All in all Ive always had a good experience with them.07/23/2022Edited to add, another great service call from this team! Very professional and speedy, on time service! Thank you once again River City Plumbing! -
Review 66 (2023-04-05 - Rating: 5)
We have used this company in the past for a new sump pump and backup. They did a great job then, and when we discovered a bathroom leak yesterday, they were out here quickly, got it all fixed up, and we are good to go! River City is the best, and we will definitely use them again in the future! -
Review 67 (2023-03-14 - Rating: 5)
My family had a major plumbing issue - backed up pipes leaking heavily through the basement ceiling. Micheal, Raven and Lawrence came out to fix it and were completely awesome. So quick, professional and courteous. I would definitely recommend! -
Review 68 (2023-11-21 - Rating: 5)
Jeremy and his team completed two remodel jobs for us this year. His professionalism, timeliness and quality are a breath of fresh air. We will continue to use his company for our future plumbing projects. -
Review 69 (2024-11-01 - Rating: 5)
Prompt service, with good communication on what to expect, prices and any additional optional fees. Conall was courteous, professional and provided sound advice. His apprentice was knowledgeable and respectful.I highly recommend River City Plumbing -
Review 70 (2024-01-16 - Rating: 5)
Wonderful experience! Had ejector pump replaced and the service from the office staff, to the plumbers, were nothing but top notch! Will definitely use them again. -
Review 71 (2024-10-26 - Rating: 5)
Work was done to satisfaction. Crew member was very professional. -
Review 72 (2024-12-16 - Rating: 5)
Great with our kitchen and laundry room remodel. Love that they text you when they are on the way and it includes the name and picture of who will be coming to do the work. -
Review 73 (2022-12-25 - Rating: 5)
Merry Christmas Eve. I just want to send a quick shout out to River City Plumbing. This summer, we had our laundry moved to a closet in the upstairs. Today the new pipes froze and backed up causing some serious water damage and forcing us to turn off water for the house.I called River City. The staff was honest and said they didnāt think theyād make it out today, but theyād call if their schedule changed. They called about an hour later! They came out and fixed the broken pipe for a reasonable charge.The guys were quick, helpful, and polite! I highly recommend River City Plumbing if you have plumbing needs. -
Review 74 (2023-07-24 - Rating: 5)
This team is incredible. They were prompt, responsive and very fairly priced. The owner Jeremy is awesome and Raven is incredible. We are now a lifetime customer. -
Review 75 (2024-02-01 - Rating: 5)
The men who came out were respectful, knowledgeable and hard working men. We are very pleased with their work. We will be calling River City for our future needs. -
Review 76 (2022-07-12 - Rating: 5)
River City Plumbing is by far one of the most professional, knowledgeable, respectful, trustworthy companies I have ever had service my home, and there have been many! Conall came out to do our estimate and answered any and all questions. He was very knowledgeable, respectful, and did a great job explaining everything, offering suggestions, and recommendations. It was apparent he had a lot of experience and this kind of work is something he is an expert in. He was very thorough and helpful. We needed both sump pumps replaced and trenches dug for both. River City was very fair priced and you get the most quality work! The workers on the team did an excellent job and went above and beyond. They were also very respectful, friendly, and kind in our exchanges with them and in working in and outside our home. I canāt remember ever having workers be so kind, respectful, and courteous. I felt very comfortable with them in my home. The office staff was also very friendly, helpful, and courteous. They did a great job answering questions and following up with us. I would recommend River City Plumbing to anyone out there looking for a quality job done! They are a fantastic team and they will treat you with the upmost respect and fair pricing. Theyāre also very punctual and they work hard to get the job done! Our job was a big one and they got us on the schedule right away and finished it in only 2 days of work. Iām very glad I found them! We will continue to use them for all our plumbing needs. Thank you so much River City for being a one of a kind company! -
Review 77 (2024-07-17 - Rating: 5)
Very happy with Michaelās patience with me! Thanks for coming out same day! -
Review 78 (2024-10-30 - Rating: 5)
Michael my plumbing tech was so nice and prompt. Very professional. I can see why there are so many online recommendations for RCP. Heather was here for the follow up appointment and was great. Highly recommend! -
Review 79 (2020-05-23 - Rating: 5)
These guys are the Best! Great pricing and they didnāt take advantage of our emergency situation. Very thorough and explained everything step by step prior to repair.Jeremy the owner was excellent to work with and did not exceed past his original estimate even though the repair ended up being more involved and took a little more time.Definitely a man of his word with no surprises.Keep up the great work guys! -
Review 80 (2023-02-18 - Rating: 5)
The gentleman that work at the house were very professional and made us feel comfortable with their knowledge on how they could fix the problem. They were able to clear the blockage in under 30 minutes. I would recommend this company 10 out 10 times! -
Review 81 (2023-12-07 - Rating: 5)
Carl frontier city came out and took care of our slow moving drains. We have talked to 4 plumbers who all said they couldnt help. My husband has been so frustrated. River city came out and hydro jetted our pipes and took care of it in a couple hours no problem. Years of struggle done! Thank you! -
Review 82 (2022-06-08 - Rating: 5)
This team is AWESOME!!! Thereās just never a good time for your hot water heater to go out, and they came out within 24 hours with a brand new one ready to go! I barely had time to need a shower.On time, efficient, professional, prepared, and you never wouldāve known they were in the house if it werenāt for a brand new sparkling hot water heater! Their value is immense. Would have them out in a heartbeat again. Thanks guys! -
Review 83 (2022-12-16 - Rating: 5)
The Plumbers from River City did a great job fixing our clogged kitchen sink. They were professional, prompt and knew just what needed to be done to get it flowing again. Highly recommend this company. We had used RC previously to install our water heater and did a great job with that also! -
Review 84 (2024-07-17 - Rating: 5)
Repeat customers, different work. Conall and Raven were highly professional and did a great job. Conall knew just what to do, and did it well. His plumbing knowledge is very impressive! We will absolutely use River City Plumbing again, if needed. -
Review 85 (2024-08-30 - Rating: 5)
Absolutely the best! Went above and beyond to fix a broken pipe for us, -
Review 86 (2021-11-24 - Rating: 5)
The bottom of my water heater heater gave out and Ineeded fast service. My usual plumber was fully committed and had no one available. They recommended that I call River City Plumbing, adding They have the same high ethical standards that we do! Thats exactly what I needed to hear.At first, River City didnt think they would have anyone available until tomorrow. About half an hour later, around 11:30 a.m., they called back and said someone could come between 2:00 and 4:00. The price was in line with local competition. By 3:30, the job was finished. I am delighted!Quick, same day service.Prompt, on time.Professional.Friendly.Neat and clean. -
Review 87 (2021-10-08 - Rating: 5)
Jeremy has been my trusted Go To guy in plumbing for many years. Why? Because he is honest, charges fairly, and is clean and thorough. His passion for his craft is evident and he always explains things in a way I understand. I trust him to do the job right every time. And if Iām lucky, he usually has a great story to share at the end of the job. He is THE guy I recommend to friendsā¦ EVERY time. -
Review 88 (2024-08-08 - Rating: 5)
Excellent customer service, arrived within a few hours, fair competitive prices and professionals that completed the job. I highly recommend River City Plumbing! -
Review 89 (2020-05-05 - Rating: 5)
We have used River City Plumbing 3 times already this year for major repairs and new fixtures. (Thank you, Karl and Evan!). Each time the scheduling has been very convenient and prompt. Communication is amazing and notifications when the technicians are scheduled, and when they are en route. So courteous with footwear, mats, and never leave a mess! Pricing is very reasonable and honest. Highly recommend River City Plumbing!! -
Review 90 (2023-02-20 - Rating: 5)
As a General Contractor it is hard to find good contractors to work with that stand by there work and when we found River City Plumbing 6 years ago we have not needed to look any further. The team they have is super knowledgeable, helpful, and all around fantastic to work with. -
Review 91 (2022-12-19 - Rating: 5)
Michael and Jeremy did a an excellent job connecting a new utility sink in my basement! Everything was done professionaly and promptly. Guys answered all my questions and addressed concerns.Very sutisfied with the service, and would highly recommend River City Plumbing. Thank you! -
Review 92 (2021-06-15 - Rating: 5)
This company is quite possibly the best one youāll find in the area! The work theyāve done for me has made my house a home! Theyāre always courteous, responsive, friendly, on time, and diligent problem-solvers. Luckily I havenāt needed them for a dirty job, but I trust that theyād handle that with the same level of customer service and know-how to fix it and make everything go with the flow again! They have earned my business as a long-time customer! Iāll recommend them to any friend or neighbor in need. Thanks to Mollie Peskind and Michael Perez for the referral! -
Review 93 (2023-11-11 - Rating: 5)
RCP was very responsive and professional. They laid out my options and recommendations so I could make a decision without feeling pressured or uninformed. Iād call them againā¦hopefully I wonāt need to any time soon! -
Review 94 (2021-03-16 - Rating: 5)
Karl and Ray were terrific! So friendly, informative patient and also dog friendly! I have a 1 year old puppy that I wouldāve otherwise of had to have crated so I definitely appreciated the flexibility with having my puppy check things out and sneak in a belly rub or two lol! They got my drain cleared and a new toliet installed at a fair price! Last, even though they had a very busy schedule, I very much appreciated the fact that I got an appointment same day and they took the time necessary to address and explain the problem! Top notch customer service! Highly recommend! -
Review 95 (2023-10-01 - Rating: 5)
Iāve used River City a few times and we will continue to use them. They did such an amazing job. They come in, answer all my questions, respect my house, and are so knowledgeable. Karl did an amazing job! -
Review 96 (2022-04-28 - Rating: 5)
The Plumber (Michael) that supported our project was outstanding! He was on time, he worked with a legitimate sense of urgency and was a genuine pleasure to work with not to mention helped educate along the way. I highly recommend River a city Plumbing and will without a doubt hire them in the future. OUTSTANDING JOB!!! -
Review 97 (2023-07-19 - Rating: 5)
River City Plumbing came to the rescue yesterday! We woke up on Sunday morning to sewage backup coming up in the bottom floor of our tri level and panicked. We called a few places because we didnt know who we would find in an emergency, but Jeremy and his partner were able to come out and help. Not only were they able to bust through the clog, but they gave us some really great options at preventing this issue from coming up again. It was our first time using River City and I am positive we will be using them for our needs in the future. Thank you again!!7/19/23Updating because River City came throigh again! They came to the house for a scheduled istall of a gas line to run from our crawl space out to our pool heater. The job was more complicated than planned but they took it all in stride. THEN, after a very long day, we realized our old water heater called it quits, while they were still there. These guys came through and stayed late to install a new water heater for us! They were friendly and professional while doing the work too. We really appreciate all of you and also appreciate that we trust you! Thanks again! -
Review 98 (2023-01-20 - Rating: 5)
Thanx for a Great experience at a bad time. You guys really saved the day. I was so impressed by your professionalism and knowledge. The price was very reasonable compared to other bigger companies. I will be calling you again in the future, and will recommend your co. To all our friends and family. Thank you again. B.K. -
Review 99 (2021-01-29 - Rating: 5)
I have used River City Plumbing a multiple times now. They always make time in their busy schedules to help out customers and do very professional work. They are upfront and honest about all the work that needs to be done. They are the best company to work with. I wish I could give them more than 5 stars. -
Review 100 (2021-09-22 - Rating: 5)
Jesse and Lawrence arrived a little early, were very professional and explained the problem in an easy to understand manner, and cleaned up the floor when they were done rodding the pipe. I like the text telling me they were on their way and the digital receipt that was sent immediately. Very happy customer. -
Review 101 (2024-12-09 - Rating: 5)
The crew was professional, informative start to finish. -
Review 102 (2022-11-02 - Rating: 5)
Lawrence and Raven were great! Two visits were necessary to first diagnose, then repair, a mis-seated toilet (not properly installed a couple years by another, well-known and overpriced, company, resulting in a leak) but they communicated well, presented options, and priced fairly to do quality work. -
Review 103 (2022-02-16 - Rating: 5)
They installed by new electric dryer and new washing machine. Lawrence and his helper are wonderful to work with. I use them for shower head cartridge changes, new installation of appliances(that require plumbing), new installation of pot filler, and the list goes on. Great company. Also Jill in the office is very sweet! -
Review 104 (2022-01-23 - Rating: 5)
The plumbers were incredibly respectful, nice, and explained everything to me patiently. They worked really hard on installing the softener and filter system. They did a great job and really took the time to make sure it was done right and that I understood what they did. -
Review 105 (2020-10-07 - Rating: 5)
Jeremy was wonderful to work with. He was very professional, personable and was happy to spend the time to explain and give suggestions. He is very detailed and enjoys taking pride in his work. He did an amazing job with my sump pump. I highly recommend him. -
Review 106 (2021-06-25 - Rating: 5)
Karl and his son Karl and Don are professional, polite and serious about the quality of work. I was able to book appointment and get in touch with the office quickly. I am glad I chose them to replace the water heater and would recommend to anyone! -
Review 107 (2019-04-25 - Rating: 5)
I highly recommend Jeremy and his staff for your plumbing needs. He was so prompt to get back to me and make sure my issue was handled. My association had called a different plumber without my knowledge in a emergency situation and their plumber came hours after Jeremy handled the situation. He is knowledgeable, efficient, and trustworthy. I wouldnāt handle my plumbing needs with anyone else after the great customer service I received from him! A+++++ Thank you for the great experience ! -
Review 108 (2020-11-03 - Rating: 5)
Karl and Evan were prompt and professional. Karl thoroughly explained what needed to be done to replace our leaking water heater. It was a busy morning at my house, and they were so patient with all of my questions.....and with my two little helpers. There was a lot of storage in the area where our water heater is located, and the assistance in moving things around for better access was so kind. Pricing was reasonable and explained up front. Thank you for a great experience! -
Review 109 (2021-04-28 - Rating: 5)
I had a laundry list of small plumbing projects that I had been putting off getting done, but when my new stove arrived and the gas line was too tall for it to fit with the new stove - I had to make a call. I had River City come out and give me an estimate for my list. It was reasonable and we scheduled the services.The team (Carl and Ray-Ray) came out and worked diligently thru the list, even identifying a leak that I didnt know I had (repaired it as well).Professional and efficient and personable.I will not hesitate to contact them again for any future pluming needs. -
Review 110 (2024-07-02 - Rating: 5)
Very prompt service to unclog my basement floor drain. Got advice for preventing future problems. Happy with results. -
Review 111 (2020-10-14 - Rating: 5)
Super thorough and professional! Explained everything that I needed and were very respectful of my home. They answered all of my questions leading up to the appointment as well, which I really appreciated. Competitively priced, prompt, and lovely to work with. I would 100% use them again! -
Review 112 (2022-07-12 - Rating: 5)
Great service for a reasonable price! They came in with a more competitive quote than other businesses, did all the work in one day, and my water pressure issue has been solved. Really happy with this company and their employees. -
Review 113 (2021-03-13 - Rating: 5)
Of course our kitchen sink had to back up on a Saturday! Luckily Karl called back right away and came out within the hour. This is our second experience with River City Plumbing; the installed a new water heater for us a year ago and I could not imagine better, more friendly service. Highly recommend. -
Review 114 (2021-01-30 - Rating: 5)
River City Plumbing installed a replacement water softener that included some re-piping and also did some faucet repairs. They did a great job and everything was cleaned up following their work. Over the past 8+ years Jeremy has done a lot of work in my home including replacing a bath tub and a shower stall. He is a very honest and trustworthy person. I highly recommend him/River City Plumbing! -
Review 115 (2024-10-09 - Rating: 5)
Always does an amazing job. Reasonably priced. -
Review 116 (2022-09-20 - Rating: 5)
Jeremy was very friendly, professional, and quick with the back flow testing I needed. I was also impressed that he brought his own mat to cover the floor when he came into my house. Would definitely use them again! -
Review 117 (2021-03-05 - Rating: 5)
They gave us an extremely fair quote and got the job done right away, when other companies wanted to charge for work that didnāt even need to be done. They let me watch the camera that they put through the main line and explained everything that was going on. I couldnāt recommend a better plumbing company. A really good and honest company that does really good work. -
Review 118 (2024-08-17 - Rating: 5)
River city plumbing are professional and friendly.Karl and Heather did a great job. I highly recommend them. -
Review 119 (2021-02-02 - Rating: 5)
Second time using their service and will definitely continue to call them in the future. Karl, (Sorry if mispelled) his partner for the project and Jeremy were very friendly & professional (thank you for wearing masks and shoe coverings) they worked hard to get the job done right!I appreciate you! -
Review 120 (2024-02-07 - Rating: 5)
Jeremy and his guys do excellent work and have been extremely efficient through all of our experiences contracting with them! -
Review 121 (2021-05-01 - Rating: 5)
We had a great experience with River City Plumbing. The team sent a text when they were on their way, were punctual and honest with pricing. They were very considerate leaving our basement and floors just as clean as when they arrived. I would highly recommend River City Plumbing and will use them Qaeda again for our plumbing needs. -
Review 122 (2021-02-05 - Rating: 5)
I hired River City Plumbing to install 2 new water heaters in my house. Jeremy and his team did an excellent job. They are professional and do quality work at a price that is very reasonable. I would definitely recommend River City Plumbing. -
Review 123 (2021-02-18 - Rating: 5)
Our last water heater nearly exploded due to the hard water in my town and or lack of matenence from the previous home owner. So when our newer water heaters protection valve went off. I freaked. These guys came fast and did not try to sell me anything. Super classy and really nice. I chalked up their visit to operator error on my part. Had the heater turned up to high. We turned it down to a sane level and Ill keep an eye on it. -
Review 124 (2020-05-14 - Rating: 5)
Very quick and responsive. Within 3 hours of calling them we had a new water heater installed. They were straightforward and helpful in diagnosing the issue and fixing the problem. Will use them again and will recommend. -
Review 125 (2024-05-09 - Rating: 5)
Just had our second of two hot water heaters replaced by River City plumbing in the past 5 months. We had just as good an experience with River City and Jesse Martines as we did last time. Excellent quality work along with some good tips from Jesse on how to extend the life of our units. We would definitely use River City again and highly recommend them. -
Review 126 (2024-03-18 - Rating: 5)
We love the burgers and fries, the bands on the weekends are great!!! Cant wait for warmer weather to sit outside and listen to the bands!! -
Review 127 (2022-02-03 - Rating: 5)
From the initial call, through the day of the appointment, River City Plumbing was amazing. I talked with 4 people from the business and they were all professional, friendly and informative. I would highly recommend that anyone with plumbing issues contact River City Plumbing! -
Review 128 (2021-08-26 - Rating: 5)
I got a fair price quote initially over the phone for unclogging my basement utility drain.The technicians were able to come early and cleared my drain and were out in about 30-40 minutes. Very professional and straight forward with answers to my questions. No additional fees or charges from what I was quoted. -
Review 129 (2020-08-19 - Rating: 5)
My fiancƩ and I noticed a medium sized leak in our kitchen ceiling, which we believed was coming from our shower upstairs. River City Plumbing was able to schedule an appointment for us same day to check it out. Karl and Evan were running behind at their previous job and gave me a call to let me know, which was appreciated. They were quick and efficient in finding the leak and resolving the issue. They went above and beyond in explaining the cause and details to me. I would highly recommend their services for any of your plumbing needs! -
Review 130 (2022-09-30 - Rating: 5)
Weāve used several plumbers in the past but itās clear Jeremy and RCP are the best.Consistently outstanding / competent / trustworthy / creative service from their whole team.We have used RCP many times in residential and commercial settings as they continually meet and then exceed our high expectations - no matter how challenging the job.TY RCP! -
Review 131 (2023-08-03 - Rating: 5)
Iāve loved all of my services through River City Plumbing! Karl and Oscar were always informative and helpful (especially to someone who knows nothing about plumbing), and did amazing work! -
Review 132 (2020-10-04 - Rating: 5)
We had Jeremy come out and fix some faulty wiring on our well tank. He was thorough, prompt, and gave us some suggestions for things to fix in the future. The price was reasonable. We would definitely use River City in the future. -
Review 133 (2021-08-03 - Rating: 5)
Jeremy and Connell came to install a sink/faucet in our powder room today. As always, they were on time, professional, personable, and honest. Jeremy is always willing to help and troubleshoots problems like no other. River City Plumbing is the ONLY place we use for our plumbing needs. Theyve installed a sump pump and back up for us and have helped in those never convenient moments when old plumbing decides to go bad/fail. We never feel like the job is rushed or they dont have time for us. Cannot recommend this company enough. -
Review 134 (2020-11-06 - Rating: 5)
Itās Friday late afternoon and I notice water on the floor by the toilet. Weāre leaving for a short trip in the morning. River City was able to squeeze us in and we were all set within an hour. Karl & Evan were a great team. We are totally satisfied and will tell our friends about the great service from River City! -
Review 135 (2023-05-05 - Rating: 5)
They fit me in earlier than expected. The guys were professional, personable and very helpful in providing maintenance suggestions! Will definitely recommend and use them again! -
Review 136 (2023-06-06 - Rating: 5)
River city did the plumbing for my basement renovation and they were the best. The work was great and they are always professional, friendly and timely. I would recommend to everyone. -
Review 137 (2020-03-28 - Rating: 5)
Once again River City Plumbing has done an incredible job for me!!The toilet in my bathroom broke which gave me a good reason to finally do a remodel Iāve been wanting.I reached out to Jeremy, we discussed what I purchased and what kind of toilet would be best.Karl and Evan came out and got right to work. They put their booties on, covered up my flooring, pulled out the old toilet and sink and took a look at my plumbing. Karl told me the toilet flange was broken. The guys replaced the flange and installed the new vanity, vanity top, faucet and toilet.Karl made a great suggestion that I should look for a matching side splash, which Iāve since purchased.My new bathroom looks amazing!!Thank you Jeremy, Karl and Evan! Great job guys!! -
Review 138 (2019-10-15 - Rating: 5)
Jeremy and his staff are the best!! Jeremy responded very quickly to an emergency situation we had and arranged for his crew to get out to us within the hour. They figured out the problem and had it resolved shortly after. Great people and very professional!Highly recommend -
Review 139 (2020-06-23 - Rating: 5)
We have used River City Plumbing for plumbing issues and will continue to do so. We are very happy with the job theyāve done, their expertise and professionalism. We have referred them to friends and family, and highly recommend their service! -
Review 140 (2023-03-16 - Rating: 5)
Very friendly. Very knowledgeable. Left my basement cleaner than when they arrived after jack hammering concreate floor to repair rotted drain pipe. Highly recommend!! -
Review 141 (2020-05-19 - Rating: 5)
We Had a back up pump and main pump installed and there was an issue with the pump. They were very responsive and helpful even called when we were getting errors. They can out each time and finally had to replace the faulty pump. They were very helpful and made sure everything worked. I would highly recommend -
Review 142 (2024-09-11 - Rating: 5)
I had some issues with a gas line for my food trailer and Jesse was the technician they sent out. He did an outstanding job, found the problem quickly and made the corrections needed. I would highly recommend River City Plumbing. -
Review 143 (2022-12-07 - Rating: 5)
I liked that the company told me who was coming and texted when they were in route. They introduced themselves when they arrived. I was given a quote before they started and they explained everything as they went. I am happy with the work and was comfortable having them in my home. -
Review 144 (2021-11-04 - Rating: 5)
Phil and Dave were at my home today to replace my old and leaking tankless water heater. They encountered an unexpected problem with the piping for the old unit which took longer than expected to just take out the old one and put in the new one. Though likely frustrated and spending more time than anticipated, they were both the model of professional, friendly, and dedicated to the work. -
Review 145 (2023-08-17 - Rating: 5)
Honest and fast work- I really appreciate not being upsold or having things exaggerated, and Ray and Larry were amazing about working with me. Cannot recommend enough! -
Review 146 (2020-06-26 - Rating: 5)
Conall did an incredible job! He showed up on time, worked fast and clean and our experience could not have been better! We have used and referred River City Plumbing continually in the past and will definitely continue to do so. You guys rock! Thank you! -
Review 147 (2024-05-16 - Rating: 5)
Amazing people and company. I called and they arrived less than 2 hours later. Very informative and helpful. Thank yall!!! -
Review 148 (2020-02-28 - Rating: 5)
We love these guys and use them for all of our plumbing. They are very knowledgeable, friendly, and give us all of our options. Iām someone who likes to learn about everything going on and Karl always spends the time to answer all of my questions. Canāt recommend them enough. -
Review 149 (2023-03-30 - Rating: 5)
River city plumbing was fantastic. The service was quick and they were very helpful in answering all of my questions and concerns. Jill was also so helpful scheduling and answering questions ! -
Review 150 (2024-09-19 - Rating: 5)
Karl and Heather were professional, courteous, efficient. While being called for one problem, found the real culprit and fixed it. -
Review 151 (2024-08-16 - Rating: 5)
This was an emergency due to a water shutoff valve that was leaking. I was lucky to have found them on short notice. My only complaint would be the cost of $293 for 1/2 hour of work No Senior or Veterans discount. -
Review 152 (2021-02-12 - Rating: 5)
We received quick thorough service. Thankful for the installation of our new water softener, maintenance on our tankless water heater and repair of a leak. Serviced all on one morning! Hope to save $ on water bills! -
Review 153 (2020-08-17 - Rating: 5)
Karl and Evan were excellent! They took the time to ensure cleanliness during working, explained the procedure and needs and were efficient/affordable. We will absolutely use River City Plumbing in the future! -
Review 154 (2022-03-21 - Rating: 5)
Excellent service!! Can not say how grateful I am that Lawrence was able to get out my broken shower cartridge without any damage to the tile. Highly recommend. -
Review 155 (2022-10-29 - Rating: 5)
Repairmen came early, after contacting me to alert me. Very professional and clean. Work was done quickly and honestly. I highly recommend their services. -
Review 156 (2020-08-08 - Rating: 5)
We appreciate the approach that River City Plumbing takes. Great communication, educates the client through the process, and good honest people. As a fellow contractor it is refreshing to find a company that meets and exceeds expectations that are already high. -
Review 157 (2024-08-20 - Rating: 5)
My water softener malfunctioned and started overflowing in the basement. RCP came out right away, diagnosed the issue, and had the repair done next day. Very friendly and professional crew that did great work! -
Review 158 (2021-09-02 - Rating: 5)
This was a pleasant experience. I knew my water heater was on its last legs. Conall was on time, provided a great price and proceeded to replace my water heater right then. He was quick and it was done right. Thanks -
Review 159 (2023-11-05 - Rating: 5)
Great overall experience. Very knowledgeable team and helped us figure out how to prevent calling for a plumber in the future. -
Review 160 (2020-08-06 - Rating: 5)
Extremely professional in every way. Explained costs and options clearly at every point in the process. Worked efficiently and effectively in VERY challenging conditions. Were flexible and adaptable. Highly recommend, will absolutely be contacting them for any future plumbing issues. -
Review 161 (2024-05-23 - Rating: 5)
Professional and appreciated- Conall and his team setup a water filtration system for well water, Good job Conall!, Thanks. -
Review 162 (2024-12-25 - Rating: 5)
Once again the job was completed professionally in a timely manner for a fair price. What more can I ask for? -
Review 163 (2024-06-24 - Rating: 5)
Have been using River City Plumbing for all of our homes plumbing needs since moving to the area. They are professional, prompt, thorough and most of all FAIR. It feels like a win-win whenever hiring them for a job. We get a great service for a fair price. I recommend them any time someone asks about help finding a plumber in the area. -
Review 164 (2023-08-18 - Rating: 5)
The communication was great. The team sent were very knowledgeable and quickly determined what our issue was. The issue was fixed promptly. -
Review 165 (2023-08-22 - Rating: 5)
Their price quote was half of what a competitorās was. They were professional and efficient. Thumbs up to this team! -
Review 166 (2020-09-17 - Rating: 5)
First time caller. They did a great job replacing my old water heater. It was in a tight spot with little room for error. Called two other places and their prices were ridiculous. Would recommend them. -
Review 167 (2020-11-25 - Rating: 5)
Had an emergency with raw sewage backing up into my basement. They came out quickly, found the problem and resolved the issue in a little over an hour. Polite, efficient, and knowledge. I highly recommend them. -
Review 168 (2024-04-12 - Rating: 5)
Jesse was fantastic. Thorough and explained everything well. Would recommend! -
Review 169 (2020-04-28 - Rating: 5)
Jeremy and the other young man he had working with him were EXCELLENT! The job was done quickly, efficiently and with great care and quality. They were simply incredible. Great Work! -
Review 170 (2021-12-07 - Rating: 5)
We have had a couple guys out twice recently for sewer issues. They are professional, very timely, and explain everything they do before, during, and after. They are up front with pricing so there are no surprises. -
Review 171 (2021-12-23 - Rating: 5)
The workers arrived on time, they did their work with excellence, checking to be sure everything was operating properly. They talked with me answering my questions as they did their work. I recommend River City Plumbing. -
Review 172 (2021-04-11 - Rating: 5)
River City unclogged our kitchen sink. Very professional, prompt and speedy service! Definitely recommend them and Iāll gladly call again if I need service. Five stars!! -
Review 173 (2022-02-17 - Rating: 5)
Two very nice, professional young men came by and provided quality recommendations. I have used the actual work service yet but honestly I will keep them in mind for my own needs. -
Review 174 (2022-01-18 - Rating: 4)
The guys that showed up were friendly and did the job quickly. But there were some difficulty in getting appointment correctly done. Quite a bit of confusion. Priced fair. -
Review 175 (2024-10-14 - Rating: 5)
Very pleasant, neat, fast and thorough! -
Review 176 (2021-08-04 - Rating: 5)
The gas company came out and determined there was a gas leak in several sections of the gas pipe run and shut the gas off. I called River City in the early afternoon and they were able to come out later on in the afternoon and solve the issue, Great work guys. -
Review 177 (2024-08-27 - Rating: 5)
Prompt response, and a professional team who did a great job -
Review 178 (2024-07-27 - Rating: 5)
Fast, reliable service and quality craftsmanship! -
Review 179 (2023-07-11 - Rating: 5)
Great job! Tech Raven was great to work with. Fair pricing. I would use them again. -
Review 180 (2021-10-13 - Rating: 5)
Great, knowledgeable, friendly, honest, competent people\service. After a great experience with one job, we trusted them with further work we needed. We plan to continue using them. -
Review 181 (2024-03-07 - Rating: 5)
Great service, all expectations met. Definitely call this business if you need aplumber. -
Review 182 (2018-04-21 - Rating: 5)
I had Jeremy repair my toilet. He was prompt, clean, courteous, and very knowledgable. I HIGHLY recommend River City Plumbing for your repair needs! -
Review 183 (2024-08-06 - Rating: 5)
Had a last minute backflow service that had to be done and I was able to get Jeremy to get the service done. Thank you!! -
Review 184 (2021-03-08 - Rating: 5)
Great service (thanks Raven and Karl). They understood the problem I was having with my sewer line and quickly addressed it. They also gave me some good advice on how to avoid future problems. -
Review 185 (2021-02-09 - Rating: 5)
I had a clogged shower drain. My house is on a slab, but River City Plumbing was able to fix the problem. They had to break concrete to get to the pipe. Very professional. I will use River City Plumbing again. -
Review 186 (2024-04-25 - Rating: 5)
Courteous, knowledgeable and efficient workers who arrived on time and delivered on budget. Terrific work! -
Review 187 (2021-01-14 - Rating: 5)
They were on time. Told me the truth and did not try to sell me a new water heater. Did the work quickly and neatly. Very friendly and considerate. Would highly recommend. -
Review 188 (2018-11-27 - Rating: 5)
Jeremy is the best plumber! He is on time, clean, knowledgeable and does great work. He is also a great guy. I highly recommend River City Plumbing. -
Review 189 (2018-11-27 - Rating: 5)
I have used Jeremy for years. He is reliable, honest and fair. If you want a contractor who is actually responsive call him! -
Review 190 (2022-07-03 - Rating: 5)
They were quick, professional and actually came in under quote because they were able to fix something instead of replacing. Would definitely recommend! -
Review 191 (2021-04-16 - Rating: 5)
I called them in the morning and they came by that same afternoon. They were extremely professional and took care of my issue quickly and efficiently. I will use again for future plumbing issues. -
Review 192 (2019-02-21 - Rating: 5)
Really enjoyed working with Jeremy. Professional, courteous, and ensured all our questions were answered. The quality of his work was excellent. -
Review 193 (2022-06-09 - Rating: 5)
Excellent service. Communication was great. They texted me when the plumber was on his way and they fixed the problem and cleaned up afterwards. I highly recommend. -
Review 194 (2024-07-19 - Rating: 5)
Karl is the best! Thanks also to Heather and Kevin. -
Review 195 (2022-10-20 - Rating: 5)
River City Plumbing showed up on time, fixed the problem quickly and offered a solution to avoid the problem in the future. Definitely saved their number for future issues. -
Review 196 (2020-02-25 - Rating: 5)
These guys are the best! Aways on time, polite, and very resonably priced. River City Plumbing is the Only plumbers I use!