Blue Whale Backflow, Plumbing, & Excavating

Located in Batavia, Illinois

Address: 801 N Raddant Rd, Batavia, IL 60510, United States

Phone: +1 630-737-1250

Rating: 4.5

Services

Online estimates
On-site services
Repair services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2017-04-20 - Rating: 5)
A great experience with Blue Whale today.Responsive, efficient and fairly priced. They showed up in a great looking vehicle and had everything they needed stocked on the truck for a garbage disposal replacement.Ken and crew took great care, made no messes and were very polite. Id recommend anyone needing a residential service plumber to give this company a call.Thanks so much!

Review 2 (2020-09-01 - Rating: 5)
Ken and crew replaced my old clay sewer line that had major problems in Woodridge. They were very responsive and helpful during the quoting of the job. During the job, they took a lot of steps to preserve my lawn and keep the dig site safe. The new sewer line is great and I am very happy with the work that was performed. Overall, I had a very good experience with Blue Whale Plumbing and Sewer and the work was high quality at a reasonable price.

Review 3 (2021-05-12 - Rating: 5)
BEST EXPERIENCE EVER!!!!I stumbled upon this company because the previous homeowners used them and left the contact info behind when I bought this house. I contacted them to install a toilet and I have to say the professionalism and level of customer service I received was outstanding! They arrived on time, worked quickly to get the toilet installed and best part of all is they did not leave a mess behind. I was impressed with the knowledge the plumber shared about things to do around my home to keep plumbing issues at bay and the price point was great. I would not hesitate to recommend them to family, friends and coworkers. I salute you BWP&S for the level of service you provided me today and putting my mind at ease in this new space of homeownership. Thank you, thank you, thank you Tony & Zion.

Review 4 (2018-12-19 - Rating: 5)
Blue Whale Plumbing is a great local option to consider for your plumbing needs. I have used Blue Whale for both an emergency plumbing issue a few years ago and just recently to install a utility sink in my laundry room. On both occasions they were on time and extremely professional/knowledgeable. For the utility sink, I received multiple quotes which were all within $50.00 of each other so Blue Whale’s pricing is very competitive…licensed plumbers aren’t cheap. Also, in my experience(s), their office coordinator was very responsive to calls/emails about the scheduling/quote. Thanks Blue Whale!

Review 5 (2017-04-20 - Rating: 5)
Ken, Phil, and team from Blue Whale Plumbing are simply the best! Theyve been my go to guys for years. Always do great work...True professinals and experts! I will always call them for all my plumbing needs and will recommend them to all my friends and family. Thank you very much Blue Whale...You guys rock!

Review 6 (2021-08-18 - Rating: 5)
I have had Blue Whale do a number of plumbing jobs. They are highly skilled and get the job done, correctly and always on time and at a fantastic price! They are a great company to do business with and stand behind their work!

Review 7 (2020-04-10 - Rating: 5)
BLUE WHALE PLUMBING FOR THE WIN!!!Ken got back to me quickly, said someone would be at my house in 2 hours, Phil was at my house within 40 minutes!!! I had a couple tarps laid out, Phil laid out more, took care of the surroundings. Within a short time he was setup and rodding my main waste line out to the street, clog was gone. Great guy, friendly, funny and just took his time making sure it was done right. Thank you to Phil again and Blue Whale for taking care of my house. Referrals to come. Thank You Blue Whale Plumbing.

Review 8 (2020-06-09 - Rating: 5)
Called Blue Whale and my husband Chris spoke with Ken. He said he would be out within an hour. Showed up on time. Very kind and professional. Replaced some pipes that were leaking and didnt waste time and did not over charge. Would recommend to anyone needing plumbing services.

Review 9 (2019-02-08 - Rating: 5)
If there were more than 5 stars to rate Blue Whale I would certainly go there!!! After our call Bill and Tim arrived in less then 2 hours. They were very polite and happy to answer any questions that we had. Solved the problem quickly. Would I call then again? Yes they will not disappoint!

Review 10 (2020-08-11 - Rating: 5)
They sent a guy out the next day after my call (non-emergency, even after a big storm). He arrived early on in the window. He looked everywhere for a good while for a possible leak and checked in with his boss— couldn’t find anything wrong which is great because we just wanted to be safe rather than sorry.Great guy, kind, knowledgeable, willing to ask a more experienced guy for extra input. Will be calling again if we ever have anything else come up.

Review 11 (2019-05-06 - Rating: 5)
Professional and honest. These are what I look for in the trades. I have had most of the employees here at one time or another. My toilet stack leak caused me to look around.The guy from home depot tried to sell me a toilet to fix sewage leaking from my stack. When I showed him it leaked when either toilet was flushed he told me I had to replace both. When I told him it also happened when I used either bath tub, I asked him if I had to replace both bathtubs. He broke down and realized he made a mistake lying just to make a sale.I then called Ken at Blue Whale Plumbing. I gave him the exact same diagnostics i gave the first guy. Ken looked at it, did the same tests and told me what i already knew: I had to fix my stack. I had them replace all my abs with pvc. He got me up to code. And while i had walls opened up, I decided to take advantage of that and get rid of my 1970s gold tub, toilet and sink. Ken guided me thru my choices. He didnt talk to me like I was a mark or an idiot. He gave me options, pros and cons. These guys are the best. Even when I expanded the scope of the project or changed my mind, they worked with me. They got me the fixtures I wanted and confirmed that they got the right ones before installing.Final inspection is tomorrow and I have no fears about it at all. My wife says next is the master bath and she wants me to start now. I know who Ill call for the plumbing. No question about it: Blue Whale Plumbing. After the last bathroom, I need the peace of mind they give me. Thanks Ken, Tim, Mike, Bill, Joey and anybody else whose name Ive forgotten.Mark

Review 12 (2019-03-28 - Rating: 5)
Highly recommended. Friendly, knowledgeable, reliable, top-notch service. Ken is a true professional. Well certainly be calling them again for any future plumbing needs.

Review 13 (2018-12-18 - Rating: 5)
Happy happy happy. I have rental property in Romeoville that had a cloged sewer line. I was bailed out by Blue Whale. Within 24 hours of the call my issue was redolved. It was completed by polite and professionally technicians. Not to mention I was not raked over the coals when it came to price. Take my word for it this is a company you can trust!

Review 14 (2022-05-05 - Rating: 5)
Excellent and knowledgeable. The company designed a bigger sump pit and outdoor drainage system that is unique and effective. Removes all of the stress of rainstorms and flood warnings. We sleep easy and can go on vacations with complete peace of mind.

Review 15 (2017-12-01 - Rating: 5)
We had a water pipe leak in the basement! Ken was here within an hour of calling and right when he said he would. Did a fantastic job!! We would recommend to all out friends and family.

Review 16 (2019-07-16 - Rating: 5)
Phenomenal service. Phil was able to find and take care of plumbing issues that others couldn’t find or didn’t know how to appropriately address. Throughout the entire process Phil couldn’t be more kind. SO glad we found them. Highly recommend!!

Review 17 (2022-07-12 - Rating: 5)
My Business has been using Phil from Blue Whale for years now. Very professional and prompt. Highly recommend!

Review 18 (2019-07-09 - Rating: 5)
I called to have a bathroom looked at. Blue Whale came out within the hour. They gave an honest assessment of what needed to be done. Prompt, honest and courteous.

Review 19 (2022-10-16 - Rating: 5)
These guys are the best. Ken is a professional, on time, on budget. Never price gouging. Fixes only what needs to be fixed. I dont call anyone else.

Review 20 (2018-07-04 - Rating: 5)
Ken is awesome! He came over last minute and he hooked us up! If and when I need service again I will definitely call them

Review 21 (2021-09-16 - Rating: 5)
I highly recommend them. They are reliable and there quality of work is unmatched. Give them a call you won’t regret it like with some other companies

Review 22 (2019-03-16 - Rating: 5)
Phil was wonderful! I now have an outside clean out and my line is root free. The crew was great!

Review 23 (2018-03-28 - Rating: 5)
Phil helped me out in a pinch, again! I cant say enough about how much I appreciate his prompt response and professionalism. I highly recommend their services!

Review 24 (2022-05-27 - Rating: 5)
I called looking for some help w/ a backflow, and they took care of everything quickly and efficiently. I would highly recommend.

Review 25 (2022-08-11 - Rating: 5)
BW does a great job and quick to send guys out. Good honest guys with fair prices! Been using for our rental unit for years and wouldnt trust anyone else.

Review 26 (2022-11-06 - Rating: 5)
Professional, on time, clean and worked with MY schedule. Excellent job, fast, efficient and SUPER ATTENTIVE. I definitely will use them again for ALL my plumbing needs.

Review 27 (2023-04-15 - Rating: 5)
You guys are great...thank you for your exceptional work!

Review 28 (2021-05-16 - Rating: 5)
Ive used Blue Whale for several plumbing issues in the past, and Ive always had an great experience. The owner (Ken) is very responsive and friendly. Always patient and explains the issues. The work is done right the first time, and they show up when they say the will! Just yesterday (a Saturday), my water heater was leaking. I called early in the morning, and within a couple hours, Tony was out here replacing it. Completely done by 1 pm, and I initially called at about 8:30 am. Amazing, especially for a Saturday! I will only call Blue Whale for my plumbing issues...I have them stored in my phone! Great people to do business with!

Review 29 (2020-09-23 - Rating: 5)
Ken and Tony did a great job of fixing the sewer issue and putting a new bathroom in place.

Review 30 (2019-01-04 - Rating: 5)
Awesome service, high quality, very professional, Joey is highly skilled and as nice as can be. Will use them again if needed, highly recommended.