Blue Ribbon Cooling, Heating, Plumbing, & Electrical
Located in Bastrop, Texas
Address: 714 State Hwy 71, Bastrop, TX 78602, United States
Phone: +1 512-308-3515
Rating: 4.9
Services
- Online estimates
- On-site services
- Language assistance
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Drainage service
- Electrical installation service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
The technicians are so knowledgeable and professional. They explain everything and are very friendly. Ezekiel went above and beyond to help us and made sure we knew exactly what was going on. When there was issue with the electrical portion of the plumbing, Ezekiel called and the company also handles electrical needs. The technicians were just as knowledgeable and were there promptly. The entire staff is wonderfull.I will use them for all my repairs and services from now on. Great staff. -
Review 2 (2024-07-20 - Rating: 5)
Blue Ribbon technician Gavin and his helper spent a good chunk of time removing two ceiling level split unit ACs that had been leaking coolant and dripping water. They did an excellent job and answered all my questions about the coil replacement they then installed. They were polite and helpful with furniture to be moved, and cleaned up when they were done. I was left feeling very confident in the work they did.The original diagnostic visit was made by Luis, who also did a fine job with dye injection and diagnosis on his return visit. He gave me several options for repair too. -
Review 3 (2024-12-30 - Rating: 5)
I called to have help with my mini split unit in my art studio.. Madison took it apart and showed me what happens with 10 years of neglect! He was great! It took 3 hrs but will definitely be worth it in the long run! I really appreciate his professionalism and expertise!! Thanks Madison!!! -
Review 4 (2025-01-01 - Rating: 5)
I have used what was previously known as Doug’s Plumbing but now Blue Ribbon for a few years now and have nothing but great things to say about them! Noah was great at answering all my questions very thoroughly, as it’s very important for me to know what all is being done to my old home. He started with the job doing the least expensive work and then going from there. He let me know that was his plan, and I really appreciated his willingness to do that versus going straight to the most expensive thing without trying the first step to see if it would solve my plumbing problem. It unfortunately didn’t work out the way one hopes with plumbing issues all the time, but it showed that to keep your customers happy and returning, you do the necessary steps in order, and that is a huge thing for me! I’ve used other plumbing companies and won’t use anyone else. I recommend Blue Ribbon to friends lots and they are also pleased! I will ask for Noah for future jobs! -
Review 5 (2024-11-27 - Rating: 5)
Noah was FABULOUS! He came right out after there were some predictable issues that can happen with my specific repair. He was able to fix it and saved family Thanksgiving! No more backflow. We could not be more pleased with his professionalism and warm personality. I would recommend your company to anyone. Thank you for saving our bacon. -
Review 6 (2024-11-15 - Rating: 5)
Cannot express enough how great this service was both from a customer management perspective as well as a plumbing perspective. Everyone from the service rep to the technician (Mateo) was very communicative and even helped accommodate a scheduling snafu with a separate firm to be able to get our kitchen sink and faucet in working order! I will be happy to revisit Blue Ribbons services when we may next need them. Thank you all very much! -
Review 7 (2024-11-22 - Rating: 5)
I had a toilet that would not stop running. I called Blue Ribbon Services and they sent Joseph to my house. He was very professional and thorough. Joseph presented me with three different options to fix my problem. I picked one and in an hour, my toilet was rebuilt and working better than ever! Thanks to Joseph and Blue Ribbon! -
Review 8 (2024-12-10 - Rating: 5)
Olen is definitely a great person. He is professional and respectful, He represents Blue Ribbon extremely well. Most of all, he is honest. His positive energy and honesty would help us choose to accept our well purification services from Blue Ribbon. Olen speaks highly about the company, his coworkers, and upper leadership, which reflects positively on the company, their customer service, and their employee relations. -
Review 9 (2024-06-26 - Rating: 5)
The best heating and air conditioning company in Central Texas. It amazes me how well trained their technicians are, My technician today new every aspect of the system and how to diagnose the problem and correct it. I have four separate systems on my property and they have maintain them to the highest standard, I have ever seen. You cant go wrong with a well trained technician they wont patch together your system, theyre going to do it right the first time and be done. People have to realize that sometimes its not easy doing it right but in the long turn situation its always better for you -
Review 10 (2024-09-02 - Rating: 5)
We had a great experience with Joseph and Blue Ribbon. We had what we feared was an expensive issue with our water heater on a holiday. Joseph arrived early, and he quickly and thoroughly diagnosed the problem. Joseph fixed the issue and taught us what to look for in the future. Some plumbers may have tried to take advantage of the situation to propose expensive repairs. We appreciate his honesty. Great customer service. We will definitely call Blue Ribbon and Joseph again. -
Review 11 (2024-08-31 - Rating: 5)
Efrain was very professional, knowledgeable, and friendly. He assessed the situation and recommended options for repairs. He did a great job explaining everything. At no time was he pushy, and we really appreciated that! He cleaned up debris that fell when the attic stairs were pulled down even though that wasn’t his mess to clean up and even took care of a wasp nest in the attic. Many thanks to Efrain for everything! Great job! -
Review 12 (2024-09-03 - Rating: 5)
Excellent. Pleasant, polite, honest, knowledgeable, neatly dressed, and fast. Unfortunately a red wasp got him, but he kept going like a trooper. Im nice and cool now and the wasps are burnin in hell! And so it is... -
Review 13 (2024-10-18 - Rating: 5)
Blue Ribbon Services is 1st class Great Business from beginning to end. Great communication from Diane on when they would arrive that helped my scheduling. Reed and Mike were helpful, profession and represented the company well! Would recommend and use them for my electrical needs in the future -
Review 14 (2024-10-31 - Rating: 5)
These guys came out and replumbed my whole house keeping their time agreements So that my tenants were not displaced. It was necessary for me to project plan to have the work done as well as schedule for the drywall work. I found the team very polite and easy to work with! Excellent customer service ~ They came highly recommended and I can absolutely see why!!! -
Review 15 (2024-12-31 - Rating: 5)
Mateo was friendly, worked diligently, and explained everything that he was doing. The cost was within my budget, and I will definitely be calling again for any of my plumbing needs. -
Review 16 (2024-11-19 - Rating: 5)
Olen is a very personable individual. He has great communication skills as well as being very knowledgable and thorough in his work. He can easily and effectively explain the work and why it is being done in the way he recommends. Olen is definitely a great asset to the company and the community he serves! -
Review 17 (2024-10-11 - Rating: 5)
This was not a very good day for me. I woke up to some terrible plumbing problems and when I called (Doug the Plumber) now Blue Ribbon I was quite relieved that someone could come out the same day. The woman that I spoke with was so nice and very caring. Noah Catlett came out and explained all the options with the repair that was needed. He did an excellent job and really saved the weekend for me and my husband. Thank you so much Noah and I look forward to working with you again with any issues that may arise. -
Review 18 (2024-10-29 - Rating: 5)
Brandon responded to our call. He was punctual, respectful and courteous. He was very knowledgable and gave us several options to choose from without being pushy. He even called back to find out about our decision. When his email didnt come through he was persistent about getting the right information. We are happy that the work can begin so quickly. -
Review 19 (2024-03-27 - Rating: 5)
Luis came out and had us fixed up in no time. He provided absolutely courteous and professional service with a world of knowledge on HVAC units! Luis is welcome back here anytime!! -
Review 20 (2025-01-06 - Rating: 5)
Colin went above and beyond to help me with my water heater. He was friendly and patient with all my questions. He made this experience a lot easier than I eas expecting. -
Review 21 (2024-02-06 - Rating: 4)
My experience with Blue Bonnet has been very pleasant beginning with customer service and Luis who arrived on time and completed the job. Very professional, knowledgeable and friendly demeanor. My UV light is installed. -
Review 22 (2024-09-20 - Rating: 5)
Weve used Blue Ribbon for multiple issues at our home including heating, cooling and plumbing and have been blown away with the service received every time! They are kind and courteous, very knowledgeable, and thorough every single time. Cant recommend enough! -
Review 23 (2024-12-03 - Rating: 5)
Can I give them 10 stars. They Jose & Umberto did a fantastic job and work great as a team. They were kind, courteous and professional. I be will give you high recommendation on my social media and friends. -
Review 24 (2024-11-08 - Rating: 4)
Happy with Brandon Shields, he is professional and explains the steps needed to fix the issue. He gets 5 stars for service.However, not so happy with my mini-splits. Unfortunately we have had several issues with them and the mini-splits only two years old. -
Review 25 (2024-10-09 - Rating: 5)
Kenneth and Mike did such a fantastically professional job. Kenneth was able to identify our problem, schedule a date and together they were able to tackle our large scale job quickly and efficiently. They are such nice and honest people and I would most certainly recommend them and this company for any work. I definitely will be using them in the furture. -
Review 26 (2024-10-25 - Rating: 5)
Excellent experience. Barrett Watson and Collin arrived early morning to continue next phase of our horse barn plumbing project. Both were very friendly and knowledgeable. They listened to our needs and offered suggestions on our plumbing project. Finished work on this phase was excellent and functional. It is our desire for these two to return and complete the final phase for plumbing when it is scheduled. Barrett finished up that final phase recently. Couldnt be happier with his work. -
Review 27 (2024-10-03 - Rating: 4)
Blue Ribbon was able to come within a days notice, Tyler showed up 2 hours early with my OK. Did exactly what I needed, was careful and precise with his work and cleaned up after himself. Very personable and helpful. Price was high, but I needed the work immediately. -
Review 28 (2024-10-28 - Rating: 5)
Technicians Tyler Cry and Avi Nathan arrived in the expected time frame and were very professional.They communicated with me throughout the process and were very respectful of our house. When the job didnt go as planned they contacted the manufacturer and after proceeding through all the steps they requested a solution was found. Thank you for your excellent service. -
Review 29 (2024-11-02 - Rating: 5)
Haiden Clark was extremely professional and knowledgeable about all things. Thank you for bringing a technician out who wasn’t money-hungry, and who did his job thoroughly and accurately. I will still be calling back to book services. GOD BLESS! -
Review 30 (2024-07-30 - Rating: 5)
I was so excited to see Brandon at the door this morning to check on a problem I was having. I dealt with him through Dougs Plumbing and he’s such a nice young man well spoken, intelligent professional, very kind and caring, if you can’t tell, I’m a fan! I’m very grateful that I can call Blue ribbon and get a hold of talented experienced tradesmen. What a great idea! -
Review 31 (2024-10-28 - Rating: 5)
Blue Ribbon Cooling and Heat was able to come when it was convenient for me. Norah, the plumber, was efficient and very personable. I will definitely be calling Blue Ribbon for future plumbing problems since the problem was fixed and much less expensive than I expected. -
Review 32 (2024-10-28 - Rating: 5)
I was very pleased with the fast response from Blue Ribbon Cooling, Heating & Plumbing. Mr. Rodriguez (the technician) came and inspected my water heater, right away he located the problem. He explained to me what caused it to fail, basically the unit was shot. Right away he provided me with a few options to my problem. Due to already commitments on my part, we werent able to exchange the unit, but we agreed in the near future to continue the process. I was very impressed with the tech and the companys fast response....to be continued 👌 -
Review 33 (2024-08-27 - Rating: 5)
We called Blue Ribbon about two toilets that werent working and Joseph came out same day. When we opted for the cheap fixes since we may be remodeling one of the bathrooms, Joseph recommended a $20 part we could install ourselves that would get us a few more months. I really appreciated the response time and lack of a hard sell. Ill definitely call them the next time we have an issue. -
Review 34 (2024-08-28 - Rating: 5)
Had Avery come check out my AC unit and recommend you ask for him as your technician. He was very professional and checked every single thing as well as answering every possible question I had. He always asked if I had any questions about anything and part by part was able to find the issue. Very knowledgeable and will not cheat you! -
Review 35 (2024-09-14 - Rating: 5)
Kenneth was knowledgeable and efficient and also friendly and professional in appearance and speaking. He spent time explaining things about my electrical system that may help me in the future. We had some miscommunication with the office about when he was coming and I was ready to cancel, but he listened to my concerns without being defensive, and offered me a discount to follow through with the repairs. I appreciate the customer service. -
Review 36 (2024-11-27 - Rating: 5)
Blue ribbon plumbing was excellent in every element. Very professional and courteous. They were prompt and got the job done quickly and accurately. -
Review 37 (2024-10-07 - Rating: 5)
I had Doug the Plumbers/Blue Ribbon come out a year ago to put in new dual valves under two kitchen sinks as part of a kitchen remodel I was doing. I would normally do this job myself but I had a recent surgery that prevented me from bending down. Later on, epoxy from new countertops I was making dripped onto part of the valves making them unusable. I needed help identifying the valves used, eventually calling their office for help. I sent them pictures. Amanda felt it was best if a plumber came out to verify the valves...at no charge!I was able to get the correct parts and, now recovered from back surgery, easily replaced the valves.I have used Dougs/Blue Ribbon for both residential and commercial work. They have always been on time, if not occasionally early, and have always completed the job regardless of how difficult it was to complete.They have finished jobs that other licensed companies have forgotten or walked away from. You can always find someone to do the work for less. When it comes to insuring a job is done correctly, and will quickly return to fix any installation or repair issues, they are always prompt, professional, and always great to work with on repairs or new installations. I dont write many glowing reviews as most places dont deserve them. I live out in the Tahitian Village area of Bastrop. I like using local businesses and am happy to be their customer. -
Review 38 (2024-10-22 - Rating: 5)
Madison came to my house promptly as scheduled with a beautiful smile and professional attitude. While wearing his uniform, he represented the company Blue Ribbon, which I feel very comfortable with.His assessments of the air conditioning was very clear. Madison has earned our business for the forseeable future. -
Review 39 (2024-12-28 - Rating: 5)
PROMPT and pleasant service from Mateo who taught us how to relight the pilot light on our water heater. Great value and service! -
Review 40 (2024-12-19 - Rating: 5)
Jaysen heard I was having AC issues through a friend and reached out to help. He provided an estimate and had Efrain here the next day for the fix. Highly recommend Blue Ribbon in Bastrop, very professional group. -
Review 41 (2024-08-08 - Rating: 5)
Problems with breakers/GFI outlet were quickly and professionally resolved. Blue Ribbon sent Kenneth Johnson out right away and he soon found the source of the problem and fixed it, giving me useful information about the probably cause and steps he took to address it. Perhaps more importantly, he pointed out that our less-than-2-year-old home was missing a whole home surge protector on the main breaker box, which is required by state and national code! Thanks so much for the top quality service! -
Review 42 (2024-11-13 - Rating: 5)
Jacob came in and assessed the problem very quickly. A flip of a breaker switch to the Hot Water Heater took care of the problem. Jacob waited a few minutes to make sure the water got hot again. Thank you Blue Ribbon for having a knowledgeable and respectful employee on your team. We have and will continue to use Blue Ribbon as well as refer to others. -
Review 43 (2024-12-06 - Rating: 5)
They were able to come out quickly and replace our water heater. I called at 7:40 am and they were done by 2pm. They did a great job!! -
Review 44 (2024-07-18 - Rating: 5)
Adrian Newton with Blue Ribbon was extremely polite, professional, and quickly diagnosed the issue I was having. They came out the same day that I called and were able to complete the repairs that day as well. I could not have been more pleased with my experience. -
Review 45 (2024-09-12 - Rating: 5)
Had Ezekiel come out today and take a look at my garbage disposal thats having issues after only 2 years of use. Ezekiel was just and honest in his assessment and provided helpful options for resolution. 10/10 would recommend. And request Ezekiel if possible! -
Review 46 (2024-10-15 - Rating: 5)
Luis was very thorough and professional, when he came to inspect our heat pump/ ac system, we’ve had for almost a year. It’s efficient and easy to use. Thanks Blue Ribbon! -
Review 47 (2024-09-04 - Rating: 5)
Ezekiel Biloki was very prompt and knowledgeable. He did a great job clearing the blockage in the mainline to our septic system. He was great at explaining what he was doing. Recommend him highly. -
Review 48 (2024-09-03 - Rating: 5)
Frank did a great job replacing the facets for our washer and dryer. He was prompt and very professional. We were glad we chose Blue Ribbon for our repairs. Thanks!!! -
Review 49 (2024-08-16 - Rating: 5)
I was absolutely amazed how thorough and knowledgeable the 3 techs that installed a brand new duct system in my attic were. I HIGHLY RECOMMEND Blue Ribbon they have the most qualified and affordable rates you could ask for #1 in my book!!❤️ -
Review 50 (2024-11-13 - Rating: 5)
Noah was very kind and knowledgeable. He did a great job, had a great attitude, and fixed the problem in no time. Thanks so much to Noah! -
Review 51 (2024-12-31 - Rating: 5)
Ezekiel was very pleasant and remembered me from a previous visit. Ezekiel went right to work and replaced the water spiket per my request. -
Review 52 (2024-10-31 - Rating: 5)
They were very friendly, courteous, professional, fast, knowledgeable, and hardworking. Will only use Blue Ribbon for our plumbing needs in the future. Thank you! -
Review 53 (2024-07-19 - Rating: 5)
Hot water heater needed to be replaced. I also needed a new kitchen sink and faucet. Along with a new vanity in the bathroom. Brandon offered a variety of options to include me purchasing vs Blue Ribbon supplying. I opted for a mixture of solutions. The hot water was installed within a few hours. Very impressive! Great job Brandon and Blue Ribbon. -
Review 54 (2024-10-20 - Rating: 5)
Blue Ribbon Electric With Technician Mike Eyler has helped guide and make a vision become reality from the ground up.. Professional and Polite and have been Extremely Satisfied with Mike Eyler’s work. I’m impressed with his attitude and aptitude on this full building electrical install .. Thank you -
Review 55 (2024-12-16 - Rating: 5)
Barrett and Javier were awesome. New hot water heater and great new faucets in the kitchen. All the work theyve done for weeks has been great. -
Review 56 (2024-09-16 - Rating: 5)
Joshua Montgomery was my technician. I cant say enought about what a pleasant experience it was, as plumbing issues go. Joshua was curtious. He took time to explain the process and charges. He cleaned the little bit of mess that was created and gave me suggestions on what to lookout for in the future. And he was on times! I highly recommend this technician. -
Review 57 (2024-08-13 - Rating: 5)
Jared came to service our ac pump. He was kind and courteous. He explained the issue, provided a reaonable solution and our ac pump is back online again. Highly recommend Blue Ribbon. Their customer service from when we purchased our unit to any maintaince calls has always been top notch. -
Review 58 (2024-12-03 - Rating: 5)
Blue Ribbon is an excellent company. Very professional, efficient, friendly and knowledgeable. The technicians are knowledgeable and experienced. Highly recommend services. -
Review 59 (2024-09-10 - Rating: 5)
Eric, took just a few minutes to do the work overall. He was very informative and knowledgeable about plumbing. He sent before and after pictures. Did very good work. Thank you. -
Review 60 (2024-11-09 - Rating: 5)
Olen was awesome! Considerate efficient professional and he did an outstanding job! We highly recommend him and Blue Ribbon! -
Review 61 (2024-12-30 - Rating: 5)
Casey is very professional, and patient with questions. I appreciate being given the cost for the options available (basic replacement of the cracked part, or replacing the full set). -
Review 62 (2024-09-21 - Rating: 5)
Eric, Mike, and Team did a fantastic job of relocating and replacing a hot water heater in my mother’s home. She highly recommends Blue Ribbon for your plumbing needs. -
Review 63 (2024-07-04 - Rating: 5)
Frank did a great job giving us options for our situation. He took his time to do a thorough job and made sure we were happy with the service. I will definitely call him again for future needs. -
Review 64 (2024-09-17 - Rating: 5)
The technician, Luis Ortega did an awesome job. He was very knowledgeable, friendly and professional. He was courteous and did an excellent job of explaining the system, and what he was doing to repair it. -
Review 65 (2024-09-12 - Rating: 5)
Tyler from Blue Ribbon Services arrived promptly and started the repair immediately. In the process of repairing a leaking junction he discovered another leak down the line at the water source valve which we never would have seen. Excellent troubleshooting and work . Very professional and personal.👍We would highly recommend Blue Service 👍 -
Review 66 (2024-10-19 - Rating: 5)
Technician Luis Ortega serviced my air unit today. He was polite and here on time. He explained the pictures and went through the checklist. He was very knowledgeable and answered all my questions. Blue Ribbon has excellent customer service. They let you know when they’re on the way and text the name and picture of your tech. I have used this company for years and will continue to. -
Review 67 (2024-12-15 - Rating: 5)
Great job by Colin and William. They did a remarkable job with space they had to work. Equipment looks and is installed way over what we have had. -
Review 68 (2024-12-19 - Rating: 5)
Noah explained pretty much in detail of what to expect. My cast iron pipe under the foundation at my kitchen sink is broken. It will need to be replaced. Though an expensive repair Job. -
Review 69 (2024-07-17 - Rating: 5)
The tech came out and was very respectful/knowledgeable. Not only diagnosed what might be happening, but also explained the water softener system to me so I could better understand how it works and how to maintain it. Definitely recommend. Also on time in the time frame, not last the last part of the time frame either, which was a huge plus. -
Review 70 (2024-08-15 - Rating: 5)
Brandon has gone above and beyond to ensure the highest quality customer experience. We know that when Brandon shows up to service our equipment, it will be done right, on time and addressing any questions we may have. As a home owner and Airbnb business, we count in Brandon and Blue Ribbon to keep things cool. -
Review 71 (2024-05-29 - Rating: 5)
Mr. Ortega was great! He was professional and efficient. He explained what my issues were with my AC unit and did not try to sale me products and services that I did not need.I saw that neighbors on Next Door recommended Blue Ribbon; which is why I contacted them for service. I am so satisfied with the services provided that Ive decided to switch from Parobek Plumbing for my future AC needs. -
Review 72 (2024-11-25 - Rating: 5)
The service I received from Aaron was great. He is an honest professional who wants the best for his client. -
Review 73 (2024-07-30 - Rating: 5)
David Chovanetz is great!! We had two issues, that turned out to be embarrassing for us. Stupid humans! Lol. But David was cool and showed us the error of our ways!Blue Ribbon is great and hats off to David, even though he is a Cowboys fan! Lol -
Review 74 (2024-08-09 - Rating: 5)
Joshua came out because we reported having low water pressure coming into our home. Being that the house is a new build we didn’t expect anything would go bad so early in the game. Joshua explained to my wife and me that we had a bad PRV (Pressure Reducing Valve), explained how it works and how it affects the water pressure when they go bad.Joshua was thorough with his explanation and professional with his installation. I highly recommend Blue Ribbon Cooling, Heating, Plumbing & Electrical for your plumbing needs. Call them now and request Joshua Montgomery who’s a master at his craft. -
Review 75 (2024-10-31 - Rating: 5)
Josh was prompt and efficient. I was impressed at how he taught me how to easily diagnose problems. I will definitely contact him again. -
Review 76 (2024-06-19 - Rating: 5)
Frank Dudeck did a very professional job. He is pleasant and patient. Explains what needs to be done to fix the problems. Most times he is able to do the repair the same day. I’ve had a lot of work done by him and the crew from the time it was Doug’s Plumbing. You can count on getting a great job done. -
Review 77 (2024-06-10 - Rating: 5)
Not having water is no fun. However I want to say this company is at a whole other level when it comes to customer service. Our Plumber Jude was amazing, very knowledgeable and friendly. He found the problem and a resolution quickThe rep on the phone was also very kind and friendly.Id give this place 6 stars if I could , defiantly recommend !! -
Review 78 (2024-07-16 - Rating: 5)
Javier and his guys worked their tails off to get the job done. They did their best to minimize the damage to our house while doing the difficult job of repiping. They listened to our concerns and made every effort to please us. Ok, they could have cleaned up a bit better, but after 10-11 hours of hard work with few breaks I can’t complain. Very well done by hard working, well trained guys. Thank you. -
Review 79 (2024-11-25 - Rating: 5)
He was exceptionally helpful and polite. Knowledgeable and helpful he took time to explain everything and options. He is a blessing to the company!! -
Review 80 (2024-10-28 - Rating: 5)
Blue Ribbon is local, doesn’t try to sell you a package, and super friendly. Ezekiel was friendly, professional and also didn’t try to sell us something we didn’t need. He was in and out and a blast to talk to. -
Review 81 (2024-10-03 - Rating: 5)
These guys are running a tight ship. They work really fast. Noah Catlett was the technician who helped us with the water heater . Thanks a lot Noah for your clean and professional work. -
Review 82 (2024-07-25 - Rating: 5)
Michael did a tremendous job in getting our leaks fixed. When we didnt have hot water afterwards, he came back and checked everything out and, of course, it worked fine when he reset the breaker. Such a great company to work with. -
Review 83 (2024-11-15 - Rating: 5)
Blue Ribbon crew of three did a very professional and through job replacing our A/C unit. I recommend them highly. -
Review 84 (2024-08-07 - Rating: 5)
Madison Lewis did an excellent job inspecting our A/C. He was very detailed with the issues that needed to be addressed. I would highly recommend him and the Blue Ribbon Cooling, Heating and Plumbing Services. -
Review 85 (2024-03-14 - Rating: 5)
I’ve used Blue Ribbon several times now and they never disappoint. This time I needed help with my water softener and water pressure, and everything went as smoothly as possible.Jude was professional, amicable, and explained everything to where even I could understand it.Can’t recommend them enough.Edit: Had a follow up to finish up my repairs with Eric, who was another absolutely outstanding plumber. This place is the best. -
Review 86 (2024-10-05 - Rating: 5)
Noah came by a couple days ago and was so professional and did such a quick job. 10/10 will definitely call again! -
Review 87 (2024-09-12 - Rating: 5)
Manny was very professional, courteous and did a great job with Ricky. He also cleaned up when finished.Thank you Manny and Luis for the tech provided. -
Review 88 (2024-10-18 - Rating: 5)
Mark is a professional and a good representative of bluebonnet. He and his assistant came out and were task oriented. He even warned me about possible future repairs because my unit is over 10 years old. This was his second time coming to our home and hes even keeled. Same customer service and focus. Request him if you use bluebonnet.October 18, 2024 and Efrain the technician from bluebonnet just left our home. The young man was respectful, personable and professionally. He completed our Maine check and went over the details of it making sure I understood everything. If you have a need for hvac service calll bluebonnet and request Efrain. -
Review 89 (2024-07-06 - Rating: 5)
Was quick to come out the same day of consultation! I got my tub faucet fixed without no more drips. Then a few days later AC went out and got that fixed as well. They had been incredible so far! -
Review 90 (2024-08-26 - Rating: 5)
Luis was wonderful and very knowledgeable, and thoughtful. Completed the job in great time. Love having the air on after the heat, even though it was a short time. -
Review 91 (2024-11-15 - Rating: 5)
Michael and Rufino did a great job installing our hvac unit. They arrived on time. And walked us thru the new unit. The state of the art thermostat was awesome and easy to work! These guys left the area clean and presented themselves as professionals. Cudos to Blue Ribbon Service!!!! -
Review 92 (2024-09-10 - Rating: 5)
Our tech for check up visit was Luis Ortega. Like every other tech from Blue Ribbon he was prompt, courteous , and thorough ! Y’all have the best employees -
Review 93 (2024-05-06 - Rating: 5)
Five star review for Brandon Shields. He was knowledgeable and thorough with the repairs we needed. Thank goodness he was so motivated to get us back to a comfortable temperature at the end of the day. He really hustled to get the part, and rushed back to the house install it…… Thus preventing me from losing my sanity. We really lucked out that he was able to fit us in, because it would’ve been a rough night without AC. Great job as usual, Blue Ribbon! I would recommend y’all to anyone. -
Review 94 (2024-09-06 - Rating: 5)
Noah did great job inspecting all my plumbing throughout my home to assure I had no leaks. Blue ribbon is top notch -
Review 95 (2024-05-23 - Rating: 5)
Blue Ribbon did such a fantastic job with a minisplit install last year that we didnt hesitate to call them when our straight cool unit was in trouble. Our unit was freezing up and Blue Ribbon sent a technician over the next day, Saturday! Luis Aguilera, was phenomenal. He arrived on time, listened well and was thorough, professional, and friendly. We knew our unit was on its last leg and his assessment offered some repair options though replacement was our best bet. We set up the replacement through him which was an easy process.The installation technicians arrived on Tuesday. Very quick for such a busy time of year in the field! Jose Sanchez led the team and he was amazing. The team worked efficiently and finished the job before the expected time. Jose was very friendly and patient with my questions. The crew was respectful of our property and did a great job.Id highly recommend Blue Ribbon for any ones AC needs. We are so thrilled with them we are planning on utilizing their plumbing services next. Keep up the great work! -
Review 96 (2024-05-08 - Rating: 5)
Luis is a very professional, humble, and kind young man. I appreciate his hard work as much as I did his company. He was patient with my very outgoing children, and with my wife and I making financial decisions regarding the service. Excellent service! -
Review 97 (2024-12-06 - Rating: 5)
Noah did a great job scoping my plumbing. Work was well done and the price was fair. -
Review 98 (2024-04-23 - Rating: 5)
Adrian arrived on time and carefully checked out each items I had on my lists. The order I placed was to install a kitchen sink faucet but I had questions about more items that I will need handled in the future as well. Adrian answered all of my questions thoroughly, carefully and did not rush the answers so that I understood all of my options completely. Before he did any work, he had a quote prepared for the faucet replacement as well as several other quotes and scenarios put together for me so that I would know what the other items I want to have done would cost me so can budget those repairs in in the next few months.I was very pleased with the transaction today and will definitely be using them for my plumbing needs in the future.Definitely recommend them to anyone looking for quality and professionalism.Cameron T. -
Review 99 (2024-10-08 - Rating: 5)
Tyler was well informed, educated, and easy to deal with. I would recommend him and Blue ribbon to do your plumbing needs! -
Review 100 (2024-05-02 - Rating: 5)
Jude stopped by within 30 or 45mins of me calling the business. Great guy, had a water leak from my water softener system. He checked it out and addressed the leak, cleaned it out before referring me to the company that is unfortunately monopolized to work on the system. Will definitely work with him again in the future. Very honest, very knowledgeable and thorough. Can only recommend. God bless -
Review 101 (2024-05-21 - Rating: 5)
Frank and Blue Ribbon went above and beyond, spending all the time necessary to examine, diagnose and advise me regarding several plumbing issues. He listened, affirmed, research, consulted with his team of experts, and then identified both problems and solutions. Quick response to my call for help and to scheduling the needed repairs. And they precede the technician’s visit with a text that he’s on the way, with his photo, so you can be confident you are opening your door to the right person. I highly recommend this company for plumbing/electrical/HVAC needs. -
Review 102 (2024-04-08 - Rating: 5)
Ron was friendly, courteous and professional. He did a good job of explaining the issues of concern and presenting the options. I really appreciated the fact that neither he nor Brandon from the service call attempted to up sell us on your products. Overall very satisfied. -
Review 103 (2024-08-30 - Rating: 5)
08/30/2024 David Chovanetz Electrician arrived on time and completed the bid process that I accepted. Professional and State Licensed,Experienced technician. Company staff were very helpful with letting us know when tech would arrive. Overall great company. Will recommend them. -
Review 104 (2024-07-04 - Rating: 4)
Efrain arrived in a timely manner. He was professional, friendly, and hardworking. He answered all questions readily and honestly. While we chose not to accept his bid, we were not displeased with Efrain, or his work ethic. -
Review 105 (2024-12-11 - Rating: 5)
Louis Ortega did a great job !!! Very professional and very personable It is nice to have someone who knows what they are doing -
Review 106 (2025-01-03 - Rating: 5)
Haiden did an amazing job, on showing and explaining what we needed as a recommendation to keep our unit running efficiently. -
Review 107 (2024-07-11 - Rating: 5)
Josh arrived at time proposed, surveyed issue and once agreed he went about fixing it. The job was great and zero mess left. I highly recommend him for any plumbing needs -
Review 108 (2024-06-29 - Rating: 5)
I appreciate Technicians Kenneth Johnson communicated with me numerous times during my AC repair. He was quick and effective at solving the problem and always polite I would definitely recommend Blue Ribbon Cooling and Heating Bastrop!! -
Review 109 (2024-06-04 - Rating: 5)
Madison was friendly, knowledgable, and did a very thorough job in making sure that our 1 year old A/C unit performing at 100%.He made the adjustment that has our thermostat reading correctly with actual temperature in our home.If you are lucky enough to have Madison be your service technician from Blue Ribbon, you will be totally impressed. 😃👍🏼 -
Review 110 (2024-09-23 - Rating: 5)
Had leak repaired, one faucet added and another replaced. Joshua and Alex were professional and answered multiple questions we had. Repairs were an improvement to a prior repair. -
Review 111 (2024-06-18 - Rating: 5)
Michael T. did a phenomenal job! Fast, efficient, and beyond professional. Will request him again. -
Review 112 (2024-05-07 - Rating: 5)
I have been very pleased with Doug’s Plumbing (now Blue Ribbon) over the last 3 years. Recently, Frank did a great job servicing my tankless water heater and water filtration system, and replaced a bad hose bid faucet. Very pleased with the results. Costs are a bit high but worth it. -
Review 113 (2025-01-08 - Rating: 5)
Very good experience - great electrician, thorough and explained everything very well. -
Review 114 (2023-11-22 - Rating: 5)
Wow! I called yesterday for a drainage issue. I was scheduled immediately for the next day. The receptionist was pleasant and professional! Brandon came out today and was such a pleasure to work with! He was kind, courteous, and professional! He explained everything step by step! Took his time and did the job right! One can tell he is very versed in his field and takes a lot of pride in his work! Highly recommend! Will request Brandon if we have an issue in the future! Price was reasonable! Service was outstanding!!! Great experience all around!!! -
Review 115 (2024-07-18 - Rating: 5)
Olen did a great job getting my garbage disposal back up and running and making sure that everything else was working properly before leaving. Does his job very well. -
Review 116 (2024-07-31 - Rating: 5)
All good. AC is working. Something was wrong with the new unit I was sold, but that part was replaced. I have been given a 30 check up to ensure that all problems have been resolved. It would have been nice to have been given a break on the price, but that did not happen. -
Review 117 (2024-05-14 - Rating: 5)
These four young men came in redid my AC system. They did an excellent job, were very respectful, cleaned up their messes and they knew what they were doing. My new AC is fabulous. Shout out to Blue Ribbon. Would highly recommend to anyone needing this service -
Review 118 (2024-12-03 - Rating: 5)
This latest visit was a pre winter check of the heat pump system. He did a thorough check and found no problems. The outside unit was also checked and found problem free. Very happy with Luis. He also explained the Membership program which we chose to accept. -
Review 119 (2024-07-05 - Rating: 5)
I have rental property in Smithville. As i was waiting to board my plane for a fourth of July vacation, my renters called w an a/c problem. I had worked w Blue Ribbon at this property before. We were able to communicate by text from plane and bus. The problem was rectified as soon as possible. -
Review 120 (2024-11-23 - Rating: 5)
The tech and his helper were both very professional and answered any questions I had. I am very pleased with the service. -
Review 121 (2024-06-16 - Rating: 5)
Brandon was courteous, knowledge and professional. He assessed the situation, told us what work needed to be done, informed us of other things he found that he was going to correct as they had not been done correctly and also informed us of other things to watch for. We couldnt have been happier with his work and diligence. Thank you Brandon Taylor! -
Review 122 (2024-08-27 - Rating: 5)
David was professional, friendly and explained pricing before he started the job. Problem fixed! I highly recommend Blue Ribbon. -
Review 123 (2024-10-24 - Rating: 5)
They showed up on time did a wonderful job and were very polite and cleaned everything up. You could not ask for better customer care. -
Review 124 (2024-04-22 - Rating: 5)
My whole Blue Ribbon experience was fantastic! From scheduling the appointment to my Tech, Louis arriving on time. I appreciate all of the communication. Louis was thorough with my inspection. The pictures were huge asset. The whole experience was great. -
Review 125 (2024-11-02 - Rating: 5)
The technician, Mike T, worked his you know what off to make the water heater/washer hookups a 1-day job. My opinion, it was every bit a 2-tech assignment, and I told him so the second he pulled in. -
Review 126 (2024-12-17 - Rating: 5)
The whole experience was very good beginning with Kalee and all the way through to Efrain.Will use again! -
Review 127 (2024-10-11 - Rating: 5)
Very good job,quick and very polite. Could tell he new exactly what he was doing. Would definitely call again -
Review 128 (2024-04-12 - Rating: 5)
4-3-24 I cannot say enough good things about the folks that helped me…Lindsey, Jason, Billy and Timothy, all were very professional, polite and very kind. I’ll be using Blue Ribbon from now on and recommending them to everyone I know. Very grateful for your help and your kindness.4-12-24 Once again, everyone involved was SUPER helpful and kind. Lily, Jason and Billy all took good care of me. Much appreciated!! -
Review 129 (2024-05-25 - Rating: 5)
Hats off to Madison. Great technician, with a lot of knowledge. He was very courteous and professional. Madison went above and beyond to make sure we were satisfied. I will recommend Blue Ribbon Cooling to everybody. -
Review 130 (2024-02-13 - Rating: 5)
We just had a new system installed by Blue Ribbon Cooling, Heating, Plumbing and the experience was exceptionally good. We have lived in our home for 17 years and this is our third A/C replacement (we have two units). We have worked with two previous companies and Blue Ribbon is a much more positive experience because of the knowledgeable and professional technicians they have. We reached out to Blue Ribbon because we felt our upstairs unit was not performing well in spite of an annual maintenance inspection with another company that didn’t turn up any issues. Blue Ribbon did in fact discover a leak and some other problems that were affecting the performance of our unit. They gave us a lot of options including repairing our existing unit with no pressure to replace . Ultimately, we did decide to replace and we really got to see the difference between Blue Ribbon and the companies we used before. Everything was handled very professionally and a lot of time was taken to explain the operation of the unit. Blue Ribbon obviously has very knowledgeable technicians and we feel we finally found a company we will be able to rely on to maintain these critical systems that you can’t live without in Texas. We were paying for check ups but we were not getting the best preventative recommendations with the former company. We are really happy we found Blue Ribbon. -
Review 131 (2024-12-09 - Rating: 5)
Luis inspected the system, ran and tested it then put everything back in place neatly. He is a courteous, knowledgeable tech and gave me information about air handler maintenance. Thanks. -
Review 132 (2024-02-03 - Rating: 5)
Reed, Michael, Gio and Olen worked on home repairs and they were amazing! Really courteous and helpful, making sure to walk me through repairs and give status updates. They also treated my home with respect, always cleaning up as they went along. Can’t say enough good things. They took what was a bad situation- a really gut wrenching repair and upgrade and gave us a really positive experience. -
Review 133 (2024-04-11 - Rating: 5)
Luis Ortega was highly professional, offering explanations of A/c breakdown and replacement costs. Very thorough...much better service than another company I called for a quote. Overall, very impressed. -
Review 134 (2023-11-30 - Rating: 5)
I would like to recommend this company and specifically two of their employees. I called at 2:00 pm today with a clogged toilet. Haley was so helpful and forthcoming regarding the companys change of ownership and that all written correspondence would reflect the new name. She worked quickly to see if she could get someone out to my house today and she did get someone out. She is a jewel! On to Tyler...you are so lucky to have such a personable, dedicated employee. Tyler was tenacious in locating the clog, ensuring the lines were completely cleared, and was a pleasure to have in our home. He stayed on task until he was absolutely sure the clog was completely removed, all the while dealing with our 76 pound crazy puppy. I appreciate dealing with such dedicated employees, and this company is lucky to have them as employees and such wonderful representatives of the company. -
Review 135 (2024-02-03 - Rating: 5)
This was my first experience with Blue Ribbon. I had a service agreement with a small local company that had just retired and closed its doors. This company (Blue Ribbon) was their recommendation for the fulfillment of my contract. First of all, they were able to come out the same day. I was not in the middle of an emergency situation, so I opted for the next day. The tech texted me about a half an hour before he got there, letting me know he was on his way. Luis Ortega was extremely professional and kind and even let my obnoxious dogs jump all over him. He did a great job of educating us with pictures and answered all of our questions. Luis made sure to wear shoe covers every single time he came into the house. We are grateful that he caught a potential electrical fire hazard and could correct the situation quickly. We are very pleased with the service and look forward to seeing him in the spring to service our AC unit. -
Review 136 (2024-07-24 - Rating: 5)
Jude GonzalesLicense: 41908Plumbing ServiceThe best! Energy is fantastic . Such a day brighter and a joy to talk to! Ask for him -
Review 137 (2024-06-26 - Rating: 5)
I would give 10 stars if I could! I was in a bind. Been away from the house for a few months and when I got back, no a/c, 90 degrees inside, (at night,) and mold all over. I leave it on 78 when Im gone to keep the house dry and cooI. I called Blue Ribbon the next morning and they sent Avery over THAT day at around 2pm. He diagnosed the Lennox system, the inside circuit board was dead, and outside coils very dirty from time, nearby trees, and dirt. They were able to find the board in ATX, got it the next day, and he came back the following morning at 8am. I DID get a free sauna for 3 days, but they were QUICK. Especially being able to find the circuit board, en lieu of the supply chain issues with Lennox parts. Avery was friendly, courteous, energetic, respectful, professional, fast, and took time to explain everything I needed to know! Im elderly, handicapped, on a fixed income, and I really liked the prices as well. Great experience all around, and highly recommended! -
Review 138 (2024-01-20 - Rating: 5)
Adrian and his partner Nick replaced my water heater, installed an automatic shutoff valve, a homeowners whole-house shutoff valve and a pressure reducing valve. They were here for about four hours, were extremely quiet, friendly, and respectful and did a superb job. Many thanks to Blue Ribbon (AKA Doug the Plumber)! -
Review 139 (2024-06-06 - Rating: 5)
Luis Ortega was prompt and efficient. He was very knowledgable and explained the necessary repairs in terms that I could understand. He is definitely an asset to Blue Ribbon Cooling! -
Review 140 (2024-05-11 - Rating: 5)
Fantastic, prompt and thorough service. Frank and Ron explained our options in detail and answered all our questions. They gave us a very fair quote for our project. Would definitely recommend Blue Ribbon Plumbing, Cooling and Heating for any projects or repairs. -
Review 141 (2024-06-27 - Rating: 5)
They are the most reliable company in this area. Brandon and Joseph did a fantastic job today to get our water back on with the well. Thank you so muchLisa Furry -
Review 142 (2024-08-08 - Rating: 5)
We have been so happy with Blue Ribbon! Great service, speedy responses, and knowledgeable technicians each time they have been out!Thank you! -
Review 143 (2024-04-18 - Rating: 5)
Madison was very courteous and efficient, had us up and running in no time. We were so impressed by his great attitude despite being dispatched to us so late in tge evening . Would 100% recommend Blue Ribbon and Madison for HVac needs.Thanks, Joe A -
Review 144 (2024-04-18 - Rating: 5)
Loved that Blue Ribbon called us for our free inspection a year after installation to check the efficiencies of our new unit. Madison was our technician and he was very thorough and on time which was much appreciated! -
Review 145 (2024-04-09 - Rating: 5)
Arrived at 8:10 am. Removed old HVAC system. Installed new Daikin 4 ton system. They had cleaned up and left by 3:00pm. Very pleased with their services. Definitely recommend Blue Ribbon Services. Job well done. Thank you. -
Review 146 (2024-05-31 - Rating: 5)
Luis was amazing. Thorough and professional. I was worried about him working in the heat but he said he is used to it. Very nice guy. We will definitely ask for him again. -
Review 147 (2024-12-19 - Rating: 5)
The crew installing our new furnace, A/C found that they were missing parts from the supplier. They quickly called their service manager and he provided the parts they needed and the installation was completed in one day as promised. The crew was friendly and professional, working diligently and efficiently. I would recommend them to a friend. -
Review 148 (2024-08-23 - Rating: 5)
He did a great job. He was helpful telling me stuff that I need to know. He is a good man. Thank you -
Review 149 (2024-05-29 - Rating: 5)
Called Blue Ribbon for a plumbing issue and they sent out Ezekiel. He was super knowledgeable, friendly and solved a problem we’d had for months within minutes! Great experience overall. -
Review 150 (2024-05-13 - Rating: 5)
I build homes for a living and work with alot of trades, Ezekiel and the young man that were with him provided the most impressive service being both professional and personable along with exceptional knowledge. We enjoyed having them in our home to service out plumbing needs. -
Review 151 (2024-06-10 - Rating: 5)
Ezekiel did such an awesome job. He was very friendly and professional and answered literally all my questions. Thanks again Ezekiel if I need a plumber in the future know who to call. -
Review 152 (2024-06-28 - Rating: 5)
Brandon and team are professional, courteous/friendly, efficient, & knowledgeable. It’s good to know there are people who remain committed to carrying out their job/career responsibilities at the highest levels; providing outstanding service at a fair price. -
Review 153 (2024-10-25 - Rating: 4)
Installation of equipment was great but the cleanup after left a little to be desired. That being said, I’d use this company again. -
Review 154 (2024-08-02 - Rating: 5)
Tyler was very professional and polite. Took care to leave worksite spotless. Very happy with the toilet installation. -
Review 155 (2024-10-29 - Rating: 5)
Great service! David was thorough, quick and gave great customer service! Highly recommend!! -
Review 156 (2024-08-14 - Rating: 5)
This will be the only company you need to call for AC/Heating services. They are reliable and do what needs to be done to make you COOL!!!! I had a new technician show up today he was very polite and could explain his inspection to me in every detail. Its always a pleasure to work with good people thanks Haiden. -
Review 157 (2024-11-19 - Rating: 5)
We had a plumbing emergency and had to cut off the water to the house, so we were in need of a fast fix. Blue Ribbon provided exceptional service from the moment I spoke with Hayley. She was empathetic and professional. And Matteo not only did a superior job of fixing a somewhat unique issue, he provided guidance and great information for future improvements Id like to do. I had Matteo do some additional work, as well as the emergency repair while the water was off and he was able to separate the jobs on the invoice so I could easily submit the correct information for the work that might be covered by my insurance. The workmanship was superior, as was the customer service, which made my plumbing crisis a bit less overwhelming. -
Review 158 (2024-04-17 - Rating: 5)
Could not have asked for a better experience. I had the Blue Ribbon team replace an old unit and they did a great job, walked me through the entire process, and then showed up on time. Much thanks to the install crew - Joseph, Fino, Ephraim, and Alejandro! -
Review 159 (2024-12-19 - Rating: 5)
Casey Quintanilla did a terrific job. A pleasure doing business with him. -
Review 160 (2024-01-17 - Rating: 5)
Luis did an outstanding job. He was extremely knowledgeable and a pleasure to work with. Our heater was not working, and we had another well known/heavily advertised local A/C company out and they did not fix the problem. The charged us and wanted to charge for another expensive repair. We wanted a second opinion. Luis came out determined the real problem and fixed it. It was not the expensive part the other company wanted to replace. -
Review 161 (2024-04-06 - Rating: 5)
Very professional and knowledgeable. Extremely thorough diagnosis on the issues plaguing my 20yr old AC system. Great service! Explaining things in laymans terms was appreciated. I definitely feel informed about the condition of my AC unit. -
Review 162 (2024-08-08 - Rating: 5)
Brandon was very professional, and personable. He explained what plumbing problems he found, and showed pictures of the leak under the house. He outlined repair options and explained the pros and cons of each. -
Review 163 (2024-12-02 - Rating: 5)
Professional and honest. Worked with me on my options and very nice. Good experience! -
Review 164 (2024-08-09 - Rating: 5)
Blue Ribbon A/C Tech Ryan Amador arrived 2 hours ahead of schedule, resolved the A/C problem within 30 minutes and was on his way to the next happy customer.👍Jim McNamara -
Review 165 (2024-07-25 - Rating: 5)
Noah was professional from start to finish. Very knowledgeable and quickly diagnosed the problem with my plumbing. -
Review 166 (2024-10-29 - Rating: 5)
So very happy to have found Blue Ribbon! They solved multiple problems with TWO a/c’s, all within 24 hours after I called! Luis was prompt, polite ,and extremely professional! Knowledgeable and VERY kind.I will not hesitate to call again ,and highly recommend this company! Much relieved to have them on “my team”for years to come!Thank you Blue Ribbon! -
Review 167 (2023-11-22 - Rating: 5)
Kenneth and his assistant did a great job on my Heater. Very friendly, mannerly and knowledgeable. This is the third time weve used Blue Ribbon on one of our houses and everytime had a great Technician and pleasant experience.Thank you for coming out within a few hours of my call in for service.Sheryl R. -
Review 168 (2024-01-09 - Rating: 5)
Daniel did a great job servicing my HVAC. He gave suggestions on how to make the system work more efficiently and possibly extend the life of the system. He did a very thorough job on replacing the out of date laser light and replacing a part that was defective. I would definitely recommend Blue Ribbon and Daniel as the service tech. I appreciate that this company did a thorough check and did not pressure us to purchase items we did not need. -
Review 169 (2024-07-03 - Rating: 5)
Our service professional was very courteous, very knowledgeable, got us on the right track and left us smiling. Thank you blue ribbon for helping us so quickly. -
Review 170 (2023-11-13 - Rating: 5)
Kenneth with Blue Ribbon Heating and Cooling was courteous, professional, and did a great job identifying and fixing a problem with our heating system. It was not an urgent problem, but Blue Ribbon responded promptly.Update: Kenneth and his team returned to install a whole house surge protection system and perform routine maintenance on both of our heating units. Excellent work. -
Review 171 (2024-03-04 - Rating: 5)
I highly recommend this place. I had no electricity in three rooms. Blue Ribbon sent Mike and Kenneth out to diagnose the problem. They were very knowledgeable, professional, and nice. They quoted a fair price as well. Im so happy its fixed now. THANK YOU VERY MUCH!!!! -
Review 172 (2024-12-05 - Rating: 5)
Noah was fantastic! Prompt, professional, patiemt and kind. He is a gift to the organization!!! -
Review 173 (2024-01-26 - Rating: 5)
Jude was amazing. He called us ahead of his visit clearly communicating his arrival time. He was professional, respectful and diagnosed the problem in a timely fashion. We will use Blue Ribbon again! Thank you Jude for taking good care of us!! -
Review 174 (2024-03-05 - Rating: 5)
Jared did an awesome job and helped diagnose AC issues with ducting, thermostat, and troubleshooting a new dehumidifier. Very professional and highly recommended.Earlier in the day, Tyler a plumber came to our house and fixed a clogged drain from shower, and also found a water leak. He was awesome as well, and I highly recommend him. -
Review 175 (2024-06-11 - Rating: 5)
Colby came out today and was very good and polite. We needed a new AC unit but didn’t pressure us to buy one if we weren’t comfortable with it at the time. Very professional! -
Review 176 (2024-10-14 - Rating: 5)
Formerly Mathison Heating and Air, Blue Ribbon and our new Technician, Luis, delivered great service, on time, and at a reasonable price. Very pleased! Luis cleaned our AirCo filter and did inspections on the entire HVAC System. Our system has been running HARD, as it is still 99 deg. here in the middle of October, but we have no problems due to routine maintenance -
Review 177 (2024-06-03 - Rating: 5)
Ezekiel was very professional and helpful. He took his time to explain the issues we are having and different options to remedy the situation. Very pleased with the service. -
Review 178 (2024-03-08 - Rating: 5)
Blue Ribbon sent out service Person Daniel walker to service our A/C ! His knowledge and explaining the issue with our A/C unit was great he did a great job! As well let us know how to keep the maintenance up on our unit and some very good recommendations for the units up keep! I would to add Thanks to the office Karen Cohen for working to fitting us in to get our A/C fix quickly !ThanksDaniel WalkerKaren Cohen appointment setterMr. & Mrs. SmithDelvalle Tx -
Review 179 (2024-06-13 - Rating: 5)
Luis had a calm, professional demeanor which set us at ease, because we were facing a very expensive decision. And he helped find any discounts that were available to help us afford buying a whole new HVAC system for our home. -
Review 180 (2024-08-03 - Rating: 5)
Tech Brandon was very polite. He looked over everything and gave us information & a few options for fixing our AC. -
Review 181 (2024-05-10 - Rating: 5)
Friendly, professional! Our AC needs more repair work, we will work with him. He completed the work today and made an excellent job. We are happy to have him in Bastrop county. -
Review 182 (2024-11-22 - Rating: 5)
We have been customers for years, both minor and major jobs, and have been very satisfied. We especially appreciate how friendly and helpful all of the staff are. They work with us within our budget and get creative when necessary. They are punctual, do a great job, clean up after the work is done. Their prices are competitive and often less than other plumbing companies in our area. -
Review 183 (2024-04-13 - Rating: 5)
Brandon ?? Technician successfully fixed the AC wiring issue and AC is working. He also turned propane back on and turned on heater to make sure it was working. Also he showed me how to change filters and what size. Very pleased with Brandons expertise. -
Review 184 (2024-08-28 - Rating: 5)
Luis was great, he explained everything in detail and communicated every step of the way. Now were in our home chilling 😁 -
Review 185 (2024-08-13 - Rating: 5)
Blue Ribbon Heating, Cooling and Plumbing are the people you want to come to your home. Reliable. Professional and they go the extra mile. -
Review 186 (2024-05-10 - Rating: 5)
As usual, I get professional service with courtesy and a smile. Brandon is new with Blue Ribbon, but experienced in the industry. Detail report when he finished the job and no mess anywhere. -
Review 187 (2024-11-26 - Rating: 5)
Showed up early got the job done quickly and did an amazing job 10/10 recommend -
Review 188 (2024-05-14 - Rating: 5)
Ezekiel was amazing!Very professional and still personable.He instantly built trust and made a lifelong customer.We will give him our future business. -
Review 189 (2024-05-20 - Rating: 5)
Mike came out and did an awesome job getting my drain for my swimming pool unplugged. Now we can finally backwash it and get it clean and sparkly. Very professional and knew what they were doing.