One Stop Services

Located in Anchorage, Alaska

Address: 2849 Porcupine Dr, Anchorage, AK 99501, United States

Phone: +1 907-338-5563

Rating: 4.9

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Comments

Review 1 (2024-10-29 - Rating: 5)
Had a blocked sewer main backing up in the garage drain on the first big snow day of the season. Seth was out here within two hours and fixed it all in one. Very reasonable prices especially for emergency after hours call.

Review 2 (2024-10-18 - Rating: 5)
Spencer is the man. Clean and professional. Dispatchers in the office were easy to coordinate with and the tech showed up when they said he would.

Review 3 (2024-06-01 - Rating: 5)
Came to the house we were renting with a backing up floor drain. Knocked it out of the park in less than an hour. Nice fellows. Keeping this companies info for when we buy our own home for any future problems.

Review 4 (2024-05-11 - Rating: 5)
We had an emergency and called One Stop Services and spoke with Mike. He explained he didn’t work on our type of dwelling so we thanked him and ended the call. While frantically calling other 24 hour plumbing services (which NONE answered) we accidentally called One Stop Services back and Mike said “you called a a bit ago” but asked us some more questions and said he’d stop by as he was leaving to do something.. Within 20 minutes he was over here and found the problem immediately, fixed within minutes.. We asked him what we owed him and he refused to take payment (we asked several times) BLOWN AWAY! Not often that people are so kind and giving. Such a stand up gentleman Mike was! We’re definitely calling Mike at One Stop Services the next time we have a plumbing issue, of course next time we’ll be paying and adding a hefty tip!

Review 5 (2024-12-17 - Rating: 5)
I was leaving town for several weeks when my kitchen and laundry drain got plugged. One Stop Services made it simple to have them take care of the issue while I was many miles away! From the initial call, to the service they provided, through the billing, their service was excellent!

Review 6 (2024-02-27 - Rating: 5)
Talk about friendly service! Jeffrey was patient with all my questions and gave me answers that took me out of the dark about freezing sewer lines as a result of the freezing trickle effect of my combi boiler’s condensate while on vacation. So reasonably priced, too!

Review 7 (2024-08-28 - Rating: 5)
Solid, efficent work. I have added them to my list of local contractors I can rely on in the future.

Review 8 (2021-05-24 - Rating: 5)
We have used One Stop a fee times now and they have always been very responsive and able to take on the job quickly. Yesterday we had a sewer line backup in one of the apartment complexes we manage and One stop was there within 30 minutes fixing the issue and even cleaned up the water.We used to use Drainmasters pretty regularly but lately there pricing has been insane, they wanted $575 to snake a sewer main, and I am very grateful that I reached out to One Stop as we have been very pleased with their work and price.

Review 9 (2023-02-11 - Rating: 5)
Texted One Stop this morning, and they quickly responded with a quote and got someone here within the hour. The person who came was friendly and professional and made very quick work of it. They ended up giving me a price break since it was a pretty easy fix. 10/10

Review 10 (2022-01-14 - Rating: 5)
Responded within about an hour of my call. I was very impressed with their speed & professionalism. My grandson flushed a tic tac container down the toilet. It wasnt easy to get out but he didnt give up until he got it! Charged a very reasonble price for the work done! They will definitely be my go to for plumbing issues going forward.

Review 11 (2020-09-24 - Rating: 5)
The 2 gentleman that came today (Im so bad with names and cant remember their names, Im sorry 😬) were super professional and friendly. They were in and out super fast, fixed the drain problem, and were great with our old dog when we let him out to say hi once they were done. 10/10 would recommend!

Review 12 (2019-11-18 - Rating: 5)
We had an emergency and was recommended to call One Stop. I called them around 830am and they were here by 10am. Tom had the job done in a timely manner. A bit expensive but I’m guessing it’s the weekend fee and early in the am. He was very helpful and gave us some tips. I would definitely recommend One Stop for all your needs. Thanks for the refrigerator magnet and pen so I can call if another problem occurs.

Review 13 (2020-05-04 - Rating: 5)
Our shops espresso bar, drain, got clogged up and needed service quickly. I called One Stop and they assured me they would be here soon, and they were! Fast Friendly and professional. Thanks Tom for helping us out so quickly. We will call again when needed. Thanks!

Review 14 (2022-01-07 - Rating: 5)
Came home from Vacation with a frozen pipe and backed up sewage in our tub. When everyone else was booked out or wanted to charge me overtime One stop services was able to come the very next morning. They were on time, quick and efficient and helped clean up some of the mess. So so so friendly, considerate and professional. I hope I never have to use them again but they’ll be the first I call if I do.

Review 15 (2022-05-20 - Rating: 5)
Over the years I have tried the big name plumbing services in Anchorage, only to find that they soak a person for every possible penny. One outfit even bills you at $170/hour for the time it takes for their serviceman to drive to your home from his prior stop. Huh?One Stop Services: on time, quick response, nice people; guaranteed they could do a complete toilet rebuild in an hour (were that to be needed), others quoted me 1.5-2 hours. Finally an honest plumbing service.The serviceman looked it over, determined that problem was minor, fixed it and charged me nothing for the 15 minutes he invested in making certain that everything was right. He clearly knew his stuff. With any other outfit I would have been faced with a $160-170 minimum one hour charge. They will be my go to from here forward.

Review 16 (2022-07-20 - Rating: 5)
They came same day, had 2 backed up drains, kitchen and bathroom cleared out in less than an hour. Great advise and information to give as well. A+ work. Very happy customer. Highly recommend

Review 17 (2019-02-01 - Rating: 5)
Extremely quick and friendly service! The gentleman stated he had two jobs ahead of my office and he would be over afterwards...he was at my office within 20 mins and the clogged toilet was cleared within 5 mins or less. Randy was very pleasant, easy to communicate with and my call was answered (unlike the three other places I called and had to leave a message.) Very happy customer, thanks One Stop!

Review 18 (2019-09-27 - Rating: 5)
Called them on Sunday for an emergency backed up problem and they came out on Monday to fix it. Very fast service! Diagnosed the issue and fixed it. Gave me great and easy to understand instructions on how to avoid the problem in the future. Very reasonable rates!

Review 19 (2020-10-08 - Rating: 5)
Did not get my techs name but he said him & his dad run the business. Anchorage Plumbing & Heating referred me to this business as they do not do snaking (odd). Very fast service and timely! I will use them again if ever needed.

Review 20 (2021-09-03 - Rating: 5)
Spencer is maybe the most helpful person I have ever had in 27 years at my house to fix some plumbing and sewer line issues. Really great service, very reasonable price, and a really great guy. This is who you should call if you are reading this!!!

Review 21 (2021-12-14 - Rating: 5)
Adrian at One Stop was a fun and very helpful guy! His passion for making sure that the customer was happy was unreal! I can guarantee if you are looking for a good sewage draining company these people without a doubt will not disappoint! Adrian made me feel comfortable with how awesome his professionalism was. Customer Service literally means to serve the customer, back in the days this was a known coveted skill. Now a days its hard to find someone who actually helps the customer with as best knowledge as possible while being the most joyful person to be around. These people will continue to be my go to for anything sewage period! Thanks again Adrian I hope that nothing but awesome things come for you!

Review 22 (2019-09-24 - Rating: 5)
Amazing service! The guy they came was so professional and took time to answer all my questions. He did a great job and fixed the problem completely. I will definitely be using them in the future!!

Review 23 (2021-11-18 - Rating: 5)
The first time here, they thought the clog was fixed without snaking. A day or 2 later I found it was still clogged. They came back the next day and waived the fee for the 1st visit. They always clean up after themselves making sure not a spot remains. I’d recommend them in a heartbeat.

Review 24 (2020-03-12 - Rating: 5)
Chris and Adrian got down in the cold dirty snow/water/ice when it was -5 outside and he didnt think anything of it. These guys really saved our building some damage with how quickly they got there and jumped at the problem. Definitely keeping them on my list of service...persons? I dunno, but thank you!

Review 25 (2022-10-05 - Rating: 5)
Trust me! they are the best!! very professional and reasonable price. If you are a restaurateur make sure you save their phone number and just call them for all your drain cleaning.

Review 26 (2019-03-04 - Rating: 5)
Came out right away on Saturday, was very professional and took time to explain possible causes for our drain issues. Was careful with his equipment and insisted on cleaning the very little mess that was created while he was working.

Review 27 (2021-10-15 - Rating: 5)
Mike and his team are always professional, do a great job, and always get to the job as soon as possible. Ive used them a few times now and theyve been great. I highly recommend one stop!

Review 28 (2023-06-13 - Rating: 5)
We had a great experience with this honest business. We will definitely be using their services again in the future.

Review 29 (2022-11-29 - Rating: 5)
Had a backed up garage drain, but thanks to Spencer at One Stop Services, the problem was fixed in about an hour. Thanks One Stop!

Review 30 (2024-06-07 - Rating: 5)
Every plumbing company was booked out or have a higher rate fees. I reach out to One Stop Services for a quick quote and time frame expectation. Jared & another fella show up at the expected time. They both instantly knew what the problem was and took care of it. Run some water to test it out and everything works great. It was a quick fix for them but for me it was 3 day problem. I had small talk with both of them and I can tell they are good honest hardworking people. Next time I need plumbing this is where I would call.

Review 31 (2021-04-20 - Rating: 5)
The snow melt was overpowering my septic and the One Stop guys came right out and pumped it out for me. My wife and kids will be really happy to be able to shower and use the toilet.Thanks guys great job.

Review 32 (2020-12-30 - Rating: 5)
Tom the service tech cant say enough good things about him he went beyond his job duty to help us find a solution to are problem. I would highly recommend his services.

Review 33 (2019-01-11 - Rating: 5)
Called at 8:01 and they got to my house at 8:30. They were fast, friendly and did a great job...would definitely recommend them!!

Review 34 (2020-08-29 - Rating: 5)
Derrick was great! Very professional, scheduled quick (even though it wasnt an emergency) and very reasonably priced!

Review 35 (2021-07-23 - Rating: 5)
Seiji and his father were very quick and effective. They even went through the trouble of cleaning up and giving us some solid advice

Review 36 (2020-09-04 - Rating: 5)
Mario - great customer serviceJeff - completed the job in a timely manner!Thank you guys! Definitely recommend this company!

Review 37 (2024-02-28 - Rating: 5)
We were experiencing a homeowner’s nightmare; our basement drain was backing up allowing sewage to begin to seep in. Since a friend of ours had a similar problem he suggested we call One Stop Services. He was very happy with their work so we contacted them. They were prompt in getting to our house, were quick to determine where the pipes were plugged, and soon had our pipes cleared. They even rinsed the flooring with a cleaning agent! We are thrilled with the response we got from One Stop Services and will use them again when needed! Shari and Greg Durocher

Review 38 (2020-01-14 - Rating: 5)
Super helpful and quick, answered my call on the weekend and helped me troubleshoot before making the trip out. Great folks, great advice, would use them again

Review 39 (2022-04-29 - Rating: 5)
These guys are awesome. Super knowledgeable and get thing done!

Review 40 (2021-03-21 - Rating: 5)
Your guy Spencer is just a real nice guy, youre lucky to have him-the woman in line behind him at Wiki Wiki

Review 41 (2024-09-09 - Rating: 5)
Very professional and efficient

Review 42 (2020-04-03 - Rating: 5)
Great service, everyone is normally closed during winter and this guys did it for us what other companies didn’t wanted to do👍🏽👍🏽👍🏽👍🏽👍🏽

Review 43 (2021-12-13 - Rating: 5)
As always, very happy with the responsiveness, They get right too it and resolve the issue.

Review 44 (2018-06-25 - Rating: 5)
Came the same day and stYed until job was done. Very nice and professional

Review 45 (2021-06-18 - Rating: 5)
Same day service, professional, knowledgeable, personable. Came at expected time, fixed the clog quickly and charged a super reasonable price. After my laundry water drained out through a toilet and flooded the daylight basement I was expecting a way more traumatic and expensive fix! So grateful they came the same day I called and made quick work of getting everything draining and working correctly! Highly recommend One Stop.

Review 46 (2021-04-21 - Rating: 5)
Adrian was so professional. Would use them again in a heartbeat!

Review 47 (2021-12-29 - Rating: 5)
Awesome company very professional and honest. They are now on my speed dial. Highly recommend this company.

Review 48 (2022-11-01 - Rating: 5)
I had a clog in my sewer line 90 feet from my house. I had a competitor out two weeks ago snake it, pull nothing out then tell me everything was resolved. Then last night my toilet backed up into my bathtub again. This time I called One Stop. My technician Randy was as professional and helpful as you could ever hope for. He dug tree roots out of my line 90 feet from my house and had the situation resolved in under an hour. I cannot recommend highly enough. They were prompt, polite and effective. They’re the only business I’ll be using in the future.

Review 49 (2021-12-24 - Rating: 5)
Adrian Turnbow and the rest of the team at one stop provided me with the best experience I’ve ever had with a plumber. The day before Christmas Eve my garage started flooding from a backed up pipe with all of my in-laws in town. The front staff at one stop sent Adrian over and I could not have been more impressed with his professionalism and knowledge. He saved the day for sure and even took the time to look at a slow draining sink I hadn’t been able to fix for quite some time. They will be getting my plumbing business for life. I cannot reiterate enough how good my experience was. I would not hesitate one second to call them if you were having any problems with your plumbing.

Review 50 (2019-11-15 - Rating: 5)
Polite service and transparent with the work they did

Review 51 (2025-01-08 - Rating: 5)
They are reliable and prices are great! They get the job done quickly and efficiently. I’ve called them and used there services multiple times, I highly recommend calling these guys first.