Clouser Plumbing

Located in Ames, Iowa

Address: 124 Sondrol Ave, Ames, IA 50010, United States

Phone: +1 515-232-5156

Rating: 4.4

Review 1 (2024-05-02 - Rating: 5)
Exceptional customer service, communication, and professionalism. I always appreciate workers who are willing to walk me through what needs to happen while doing excellent work. Called them out for an outdoor faucet repair. Between its location & weather we had a bit of a rain delay, but he let me know they were watching the radar for it to clear. They called with the GPS time from my place and were there at the estimated time. Very professional and kind. We had been looking for our go to call for plumbing and we have found them! I didnt feel like I wasted all day on a long window wait time. The work was done quickly, cleanly, and correctly. He even gave me some tips for making sure things got properly dried out. Absolutely the first call we will make from now on.

Review 2 (2024-06-03 - Rating: 5)
If I could give six out of five stars, I would. We are repeat customers because they have never let us down. Recently our hot water heater was leaking and I called just to leave a message (on a Sunday). The owner calls back and lines it up for the next morning!! My wife is in chemo and they masked up and donned booties...in and out quickly and the only person home was our 11-year old son. These guys are like family to us.

Review 3 (2015-02-20 - Rating: 5)
I had a great experience with Clouser plumbing. I had a drain that was backing up/not draining properly so I called Clouser plumbing in the morning. They were able to get over to my within a couple of hours! Shane was the lead plumber that came over and he was very polite and considerate. He was very honest and open with his assessment of the situation. I would and do recommend their services and will be using them again for my plumbing needs!

Review 4 (2020-06-19 - Rating: 5)
I broke my faucet handle, and had water at full capacity coming out of my sink that could not turn it off. My pipes were rusted so I couldnt turn off the water supply, and went into a panic cause I didnt know what to do. I honestly called other companies first because they popped up first on Google, and everyone told me they couldnt come right away they had appointments already, putting me on a list for 2-3 days later... So, I called Clouser, thinking theyd say the same thing, but they immediately came out. They sent Alan, who explained to me all of the options, and worked around my schedule to install new fixtures, etc. I couldnt believe that they made time for me such short notice, and was able to help me without question. My husband and I said that we will ONLY call Clouser now for any issues, because the customer service was over and beyond what we were experiencing while calling other local companies, honestly. If youre reading this review, I would highly suggest using this company/giving them your business.

Review 5 (2020-12-16 - Rating: 5)
Rod and his team were very responsive and professional when I hired him to unclog my kitchen sink drain line backed up by sending spaghetti down the garbage disposal. Rod is very conscience and respectful about COVID-19 safety protocols and expects the same out of his customers. I was very weary of hiring someone to come into my house during this time, but I am so glad I found Rod and his team who takes public health measures seriously and is equally responsive to helping me resolve my plumbing problems. Rod also took the time to answer all of my questions (which were a lot) helping me to understand what the underlying problem is. Thanks Rod and team!

Review 6 (2019-12-15 - Rating: 5)
We called to ask them to replace our water heater. They came out right away, got the job done and cleaned up after themselves, and diagnosed a problem with the humidifier on our furnace. Their charges are right in line with the value they bring.

Review 7 (2017-05-22 - Rating: 5)
Had a leak with the shut off on my kitchen sink. Called them and they came within 30 minutes and replaced he value. Excellent customer service!!!

Review 8 (2018-05-02 - Rating: 5)
Very honest and knowledgeable about their craft. They will be my first call for all my future plumbing needs. Highly recommended.

Review 9 (2019-12-18 - Rating: 4)
I love Arbys and feel 4 stars is the max I can give a fast food restaurant. Its not like gourmet food, its comfort food and so much better than. McDonalds and burger king

Review 10 (2022-01-26 - Rating: 5)
I will forever and always use clouser. They are genuinely nice and want to help you without breaking the bank.

Review 11 (2019-03-26 - Rating: 5)
This company 100% stands behind their work! Ive been amazed by them twice now! They didnt have to, but they did.

Review 12 (2021-07-19 - Rating: 5)
Cant say enough good things about Rod Clouser and his team. They really came to our rescue.

Review 13 (2018-06-08 - Rating: 5)
Excellent customer service, responded at very short notice and diverted a tech to fix our emergency.

Review 15 (2017-10-31 - Rating: 5)
Quick, efficient and friendly. I highly recommend!