C AND K Heating, Cooling, & Plumbing
Located in Ames, Iowa
Address: 2312 Edison St, Ames, IA 50010, United States
Phone: +1 515-310-1174
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning repair service
- Air duct cleaning service
- Heating contractor
- HVAC contractor
- Mechanical contractor
- Air conditioning contractor
- Sheet metal contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-05 - Rating: 5)
C & K has been great. I had some issues over the weekend in this cold weather and they replied quickly. Logan, who serviced the call and the technicians I talked to on the phone were most helpful. All issues were resolved in a timely manner and the charges were very reasonable.Staff is well trained and support calls are local. -
Review 2 (2024-11-08 - Rating: 5)
Sean was very thorough and was great to work with. Very friendly and polite. Nice job, Sean and all of C & K Plumbing and Heating. Thank youToday, November 8, Sean took out old copper lines and replaced them with what was on your quote. Pictures of everything look great. He goes the extra mile which is highly appreciated. Thank you, Sean!!! -
Review 3 (2024-12-20 - Rating: 5)
Mike fixed and did maintenance on both our furnace and humidifier. He paid attention to detail. Now our furnace is running properly and the humidifier is actually working as he unclogged the tube in which water runs from the water heater to the humidifier. I’m happy with his work and he was very friendly and an awesome worker. I would hire him again in the future. -
Review 4 (2025-01-03 - Rating: 5)
Tyler was very knowledgeable and completed the task efficiently. He was pleasant and a great guy! I’m sure he’s a valuable employee! -
Review 5 (2024-11-21 - Rating: 5)
Luke was great to work with. He fixed the issue quickly and he showed me some things to look for in the future if it happens again. He reviewed all of the charges with me as well as the warranty details before he left. -
Review 6 (2025-01-02 - Rating: 5)
C and K was able to quickly come out to check our heating needs during the holiday season. The tech was very professional and friendly. We look forward to working with them in the future! -
Review 7 (2024-10-10 - Rating: 5)
We replaced our single drain sink with a double drain sink. Sean was pleasantly professional, answering all our questions thoroughly. He completed the job efficiently and even solved a problem that wasn’t obvious until he took things apart during the sink hook up. He took the time after he’d finished to look at other plumbing in the house and answer some questions I had about water pressure and water temperature, even though this was outside the scope of this particular job.I would recommend this company and will be using them in the if we have plumbing needs. -
Review 8 (2024-10-31 - Rating: 5)
I was very impressed with Luke. He was polite and friendly. He did a great job figuring out what the problem was and getting it fixed quickly. c and K does great work. -
Review 9 (2024-02-14 - Rating: 5)
Our service technician, Sean, was friendly. He was knowledgeable about the issues. Our issue was pretty significant and he helped address it. Sometimes when dealing with 60+ year old homes you just have to upgrade. From the picture you can see it is just time to pull the trigger. -
Review 10 (2024-11-21 - Rating: 5)
Very professional, introduced himself when he arrived. He was diligent and focused on the job at hand; he did not yack and waste time. Quality of work seemed very good (but then, I am not a plumber). I was totally satisfied. I am delighted when I see Luke has been assigned to our call for service as he has been to our house before; he is a good guy! -
Review 11 (2025-01-03 - Rating: 5)
The guys were friendly and nice and very professional and did a great job. I would Definitely use them again in the Future. -
Review 12 (2024-08-12 - Rating: 5)
Luke is a great plumber, knowledgeable, puntual, courteous and super dedicated. He is great and would have him called every time we need plumbing. Great attention to detail and customer service . ( Other employee that came with him too was super nice too). They came super fast too.Thanks a lot Guys -
Review 13 (2024-08-12 - Rating: 5)
Cameron did a great job as always. He completed our A/C tune up and replaced our Reme-Halo UV bulb. He’s always courteous & professional and pays attention to detail to catch anything that needs fixed. -
Review 14 (2024-08-27 - Rating: 5)
I called for an emergency no AC issue later in the evening. Tyler arrived very fast, diagnosed the issues and repaired it quickly. Great service and very nice and positive attitude. Thank you again -
Review 15 (2024-11-23 - Rating: 5)
Sean solved our problem right away and convinced us that we did not need to have him install the new kitchen faucet we had recently purchased. Sean was very personable and professional. -
Review 16 (2024-11-10 - Rating: 5)
Sean was on time,friendly,professional. He assessed the situation and options for a fix. He did the work very quickly and I would not hesitate to use C and K in the future. Thanks Sean! -
Review 17 (2024-10-22 - Rating: 5)
Tyler did a great job!! He was very courteous and answered all my questions cheerfully and thoroughly. Kudos to C and K!! -
Review 18 (2024-08-30 - Rating: 5)
Had problem with leaking toilet in master bath. The fix was more complicated than I imagined. Luke was very knowledgeable and had everything back in working order before my out of state company arrived for the long weekend. Would definitely recommend C&K Plbg. -
Review 19 (2024-09-14 - Rating: 5)
The guys did a great job for us! I learned a lot but no test! We are happy with the results and they were very nice to work with. -
Review 20 (2025-01-08 - Rating: 5)
Tyler arrived ahead of schedule, was very professional and completed the necessary repairs in a timely and quality manner. -
Review 21 (2024-07-02 - Rating: 5)
The entire experience was nothing but positive. I appreciated the time Martin took with me during the scheduling process to ensure Joshua had everything he needed for a seamless installation of our new water heater. Thanks again! -
Review 22 (2024-09-24 - Rating: 5)
Josh was friendly and kind. He fixed the problem right away ad made some valuable recommendations. Great service. -
Review 23 (2024-10-08 - Rating: 5)
Excellent service. New hot water heater and toilet installed in 2 hours. The work took less time compared to estimate. 5 stars. -
Review 24 (2024-07-17 - Rating: 5)
Every time C&K comes by, they always do a wonderful job. Everything always looks so much better and they do a great job of explaining what they are doing and why. Excellent people and I always appreciate their help! -
Review 25 (2024-08-16 - Rating: 5)
Professional & personable. The job was done efficiently and Luke let me know in advance what would need to be done. Great work. -
Review 26 (2024-07-10 - Rating: 5)
Super nice tech and reasonable pricing. We had to use the after hours service for our unit. He came over promptly, was knowledgeable and professional. Would highly recommend! -
Review 27 (2024-05-17 - Rating: 5)
I have used C&K for a couple of plumbing issues I have had. I do not know how to express how professional & straightforward they are with pricing & completely making sure I understand exactly what needs to be fixed & why it needs to be fixed. I feel very fortunate that Luck Parker has been the plumber expert to attend to the fixes I have needed. Luke never rushes anything & always takes the time to explain everything to me, along with the exceptional work he does . I’ve said it before & I will say it again I recommend C&K without hesitation. -
Review 28 (2024-12-18 - Rating: 5)
All the work was accomplished in good time. Tyler was friendly and professional. He explained everything well, -
Review 29 (2024-05-30 - Rating: 5)
Our experience was just great. Tyler was friendly and professional, explained everything and took the time needed to complete everything to make sure our cooling system is ready to go. We would be happy to have him out for any service that we need. -
Review 30 (2024-11-13 - Rating: 5)
Blake was very good at explaining what he was doing and why. Very friendly and respectful -
Review 31 (2023-09-13 - Rating: 5)
Magnificent and timely service by a professional technician. They promptly identified the problem, obtained the necessary repair parts, and returned us to business. They applied the warranties needed. They do quality work. -
Review 32 (2024-07-16 - Rating: 5)
Very friendly and explained what problem is and possibilities of why then what to expect further down road to decide if replace now or later. He called a person and they were here within 30 minutes to give an estimate. Very pleased. -
Review 33 (2024-06-17 - Rating: 5)
Jacob was very thorough and professional. He made sure we understood what he was doing, and what needed to be fixed. He got our approval before completing any work. He stayed after to ensure everything was working properly before leaving. -
Review 34 (2024-07-16 - Rating: 5)
Logan was friendly, knowledgeable, and very professional. He worked quickly and had our house cool again in no time. -
Review 35 (2024-12-30 - Rating: 5)
Provided prompt repair service, explained what the issue was, provided information on other work as requested. -
Review 36 (2024-08-27 - Rating: 5)
Joshua was prompt, professional, and knowledgeable. Quickly fixed our issue and ensured everything was working properly. -
Review 37 (2024-12-11 - Rating: 5)
Mike was very professional. He explained what he was doing. If I have another heating problem Mike is my man. -
Review 38 (2024-12-19 - Rating: 5)
Joshua was very professional and courteous, and did a very good job. My furnace is now running as it should. -
Review 39 (2024-08-08 - Rating: 5)
Great experience he was on time, explained what the problem was; knew what the warranty covered, and was in and out within the hour. Recommend to anyone! -
Review 40 (2024-11-20 - Rating: 5)
Fantastic service, went above and beyond to make sure everything was in working order. -
Review 41 (2024-12-18 - Rating: 5)
Another outstanding job performed by C&K. Cameron was my technician, and he made sure everything was explained to me as he went along. He didnt leave a mess, and he ensured everything was working exactly as it should be before he left. Im impressed with his knowledge of boiler systems, too! The Service Manager, Dan, also stayed in contact with me leading up to todays visit, making sure Cameron had all of the information he needed to do the job right, the first time. If you need work and you dont give C&K your business, youre missing out. They are the only company Ill allow to touch my system from now on! -
Review 42 (2024-07-25 - Rating: 5)
Logan was prompt and well-mannered. He diagnosed the problem quickly and preciously with an excellent suggestion for fix. I loved it! -
Review 43 (2024-05-31 - Rating: 5)
Ethan Anderson took great care of us, thorough review, great communication, and very pleasant to work with. We highly recommend Ethan and “C and K” in general! -
Review 44 (2024-02-28 - Rating: 5)
Mike did a great job stalling my water heater. When he was done there was no sign that he was ever here other than the new water heater itself. He answered all my questions. Even questions that I didnt have, but definitely benefited from having the answers. This was my first experience with C&K Inc. And I Glad to say, it was a terrific experience. Next time I have any issues whatsoever regarding any services that C&K offers I will absolutely give them a call. And I recommend anyone reading this to do the same. -
Review 45 (2024-12-20 - Rating: 5)
Great service tech. Did a great job installing out 75 gallon water heater. -
Review 46 (2024-08-20 - Rating: 5)
Tyler from C & K was very helpful and I was VERY happy with his service and assistance understanding what repairs and parts were needed. -
Review 47 (2024-02-07 - Rating: 5)
Sean arrived promptly on time and went right to work. After a quick assessment he had the new water heater installed and running, and did an excellent cleanup of the work area. Being an older generation mechanic, I was amazed with the equipment used for the install. Very simple, fast and clean! A big Thank You to Sean and C&K! -
Review 48 (2024-12-06 - Rating: 5)
Blake is a amiable skilled professional. Timely and meticulous work. -
Review 49 (2024-10-18 - Rating: 5)
Good comunication with office and technician. Outstanding job done, I will be doing more business in the future. -
Review 50 (2024-05-29 - Rating: 5)
Everything about this experience gave us confidence in C&K. Logan explained every issue, showed us pictures and was patient with all of our questions. Im so glad we lucked out and bought our HVAC system from C&K years ago. -
Review 51 (2023-12-15 - Rating: 5)
Luke was incredibly punctual, professional, communicative, and respectful of our home. He was very transparent about some issues he encountered while completing what we originally thought were going to be simple tasks. Luke represents C & K well, and we hope he is one of the techs that will be doing some follow up work for us. We would highly recommend this business based on today’s and past experiences without any hesitation! -
Review 52 (2024-10-25 - Rating: 5)
Luke P. handled some drain and water line re-route plumbing for a bathroom remodel. Luke does great work and is a pleasure to work with. Very helpful answering any questions I had, and the work he did was efficient, clean, and done right the first time. Will definitely be using C & K again in the future. -
Review 53 (2024-10-14 - Rating: 5)
After a house fire, they installed a new furnace, water heater, ducts, thermostat, and even got me a rebate on the thermostat. I will work with them again if needed. -
Review 54 (2024-09-25 - Rating: 5)
Fall furnace check - kept us informed of arrival time, reviewed results of maintenance check; friendly and courteous. Thanks! -
Review 55 (2024-11-01 - Rating: 5)
Ethan Anderson was knowledgeable, polite, kind person. Explained everything well.Been using C&k for year and will continue too. Great customer service and technicians. -
Review 56 (2024-09-30 - Rating: 5)
Worked out all the issues! stayed till everything was properly working. Solved the problems that someone rigged. -
Review 57 (2024-11-20 - Rating: 5)
He was very thorough. He is a great rep for C&K -
Review 58 (2024-09-28 - Rating: 5)
Very polite, respectful of keeping your house undamaged and clean. Super job of installing new toilet. -
Review 59 (2024-07-22 - Rating: 5)
He was very conscientious in his work and replaced the city box in an reasonable manner. This has been a positive experience. -
Review 60 (2024-12-27 - Rating: 5)
Joshua Ewalt did an excellent job for us installing the new water heater which we needed. Our water heater was only 9 years old and came with the house we bought but neither we nor the previous owner flushed it regularly and it was full of the hard water sediments which Ames is famous for. The water heater was contributing to a variety of plumbing problems and Joshua helped us analyze and understand the problem. Joshua jumped the schedule a little for us so the job could be done before we left for a few days and we appreciated tremendously not having to leave knowing the problem we were leaving behind and the potential for disaster. Joshua came on a drizzly day and was very careful not to drag in dirt from outside and I thought he was extremely neat and tidy doing the whole installation and with his clean-up afterward. You dont always see that. I wish very much that our project could have been done cheaper but costs are what they are. I would give Joshua and C & K a 5 star rating for their helping us out like they did. We are fairly new customers and I am happy we made the switch. -
Review 61 (2024-07-01 - Rating: 4)
Joshua from C and K Heating, Cooling, & Plumbing did a very good job for us. He was friendly, knowledgeable, and professional too. -
Review 62 (2024-10-29 - Rating: 5)
The tech were on time, courteous, explained things ver well.d and did great work. -
Review 63 (2025-01-03 - Rating: 5)
Very thorough and professional! Highly recommend! Josh was great! We have been using them for over 8 years -
Review 64 (2024-05-29 - Rating: 5)
Logan is great. He always does excellent work and is extremely professional and courteous. Cant recommend him enough! -
Review 65 (2023-10-11 - Rating: 5)
Logan M was an outstanding and knowledgeable technician who visited our house to check over our furnace. He explained everything so that it was easy to understand, pleasant to speak with, and very professional. I saw the green trucks drive by our place a couple times, read other outstanding reviews, and I am highly pleased we made the choice to use C & K services. We will be recommending this company to all of our friends!! -
Review 66 (2024-06-07 - Rating: 5)
Tyler was very helpful and friendly. He was determined to find out the problem even when it got more complicated than we thought. He did a great job. -
Review 67 (2024-10-07 - Rating: 5)
Sean fixed my leaky toilet for what I believe was a good price. At a glance he immediately knew what the problem was and had the replacement part in his truck. He also put a small shim under the toilet to fix a slight wobble that I hadnt even noticed. We had a good conversation, too! -
Review 68 (2024-06-10 - Rating: 5)
Our technician Ethan was very knowledgeable and helpful was able to solve the problem and we now have AC especially with the hot weather coming this week.Would definitely recommend C&K. Thanks again -
Review 69 (2023-12-08 - Rating: 5)
Enjoyed the visit from C&K. They text when they are on their way, put shoe covers on to keep carpet clean, and were all around very professional. My technician Ethan was honest and laid back. Definitely a good experience. They did not try to sell me services I didn’t need like Golden Rule. I am signing up for C&K’s regular inspections. -
Review 70 (2024-10-12 - Rating: 5)
Tyler was polite and thorough. Thank you for the great service! -
Review 71 (2024-04-24 - Rating: 5)
Mike is an ultimate professional. He was quick to figure out the problem. Also, he was customer-centric in his interaction with us. I will recommend Mike to my friends and relatives. -
Review 72 (2024-08-15 - Rating: 5)
Very happy with the job that Tyler did today. Great communication. -
Review 73 (2024-03-08 - Rating: 5)
Kind, efficient, knowledgeable, helpful and just superb! Tyler Jansen was just what I needed when my HVAC and other equipment conspired to ruin our trip departure for Italy. I was at my rope’s end, but C and K restored my sanity, even if they couldn’t save the trip. So grateful! -
Review 74 (2024-06-06 - Rating: 5)
Had a problem with my AC. The tech they sent was quick friendly and professional. He diagnosed the problem (a part that was under warranty thankfully!) and had it fixed in less than an hour. -
Review 75 (2024-01-31 - Rating: 5)
Tony and his apprentace Sean did a great job. Tony prepped for the work to be done by being very detailed on what was needed - there were no surprises! They were timely and professional. We are pleased with their work. -
Review 76 (2023-08-22 - Rating: 5)
Quick response, and top notch repair work as always. Friendly knowledgeable repair technician, also just a great guy. We’ve been fortunate to have C&K there for all of our heating and cooling repairs, new A/C and water heater purchases, and system inspection. We trust them and have never been disappointed. -
Review 77 (2023-02-13 - Rating: 5)
Sean and his helper (Im real bad with names, but he was great too) arrived exactly when the dispatcher estimated and fixed my issue very quickly. While we waited for some parts to come I had a very pleasant chat and as soon as the parts came they resolved the issue straight away. After the issue appeared to be resolved they stuck around to make sure there were no leaks they missed so that I wouldnt have to reach back out to them. Highly recommend, Ill be turning to C&K for my future plumbing needs and probably for my AC/furnace repair as well. -
Review 78 (2023-01-31 - Rating: 5)
This is the first time I have ever used C&K and I’m really impressed. It makes sense why they have such great reviews online.I had an issue with my Boiler not keeping up late Saturday night when it was -10 outside. House dropped by 15 degrees overnight (68 to 53) Called C&K on Sunday (after hours) at 8am and by 10am I had a technician who respond to me over the phone. He ran me through several things to check over the phone, and assured me that the system was working but, it was just really slow because it was so cold outside (I wasn’t charged for his time btw). He said if it stopped working it for any colder to call him and he would be out immediately. By noon the house warmed up to 64 and by 2pm it was back to 68 so it was slowly creeping up (he was right).He wanted to save me money and not pay the after hours fee which is $220/hour vs the regular fee of $90/hour. He probably saved me at least $300-$400.He scheduled me an appointment for first thing Monday morning. The technician came out and was very polite, professional, on time, and did a great job. He got everything working right and resolved my issue. He even installed a new thermostat that purchased from Lowe’s, which was really nice.Overall my first impressions where very positive and I highly recommend using C&K -
Review 79 (2024-04-05 - Rating: 5)
Sean listened to what I needed reviewed, examined the items, and provided me his plan before beginning the work. Once completed, he reviewed what was accomplished and asked if I had questions. -
Review 80 (2023-12-05 - Rating: 5)
Great response from C and K. Made time to fit my schedule. Logan was right on time, did great work and covered all my questions. Job was completed quickly and cleanly. Couldnt ask for better. -
Review 81 (2024-06-10 - Rating: 5)
Luke was professional, efficient and walked me through his repair of my toilet. He answered all my questions and cleaned up the work area. -
Review 82 (2023-09-13 - Rating: 5)
Thank you Sean for the inspection. Sean took his time and did an excellent job. He was very informative and gave us a lots of good information we needed to know. Thank you Sean for your cooperation, time and work. He also took time explain things to us like changing filters, when and how. What to turn off and on during winter and summer months. Again thank you. -
Review 83 (2024-01-31 - Rating: 5)
Trevor did an excellent and very professional job on our tankless water heater replacement - the old unit was pushing 20 years old and with the quality of installation Im sure well see at least that much out of the new one. Thanks! -
Review 84 (2024-08-12 - Rating: 5)
We were very pleased to do business with Josh and appreciate his careful and thorough analysis of our situation. -
Review 85 (2024-07-13 - Rating: 5)
They responded promptly and corrected an annoying shower leak. Much appreciated. Thank you! Would highly recommend. -
Review 86 (2024-09-19 - Rating: 5)
Was extremely helpful. Answered all of my questions and explained everything that he checked! -
Review 87 (2024-04-02 - Rating: 5)
The service technician is very clear in explaining his findings and recommendations. I found him to be trustworthy and enjoyable to have at our home working on our HVAC Systems. -
Review 88 (2024-02-16 - Rating: 5)
He was really nice. Helpful on some tips and found things that werent done when house was built and got them up to code. Made everything really easy going -
Review 89 (2024-01-04 - Rating: 5)
Logan was very professional, timely and extremely personable. He got the new parts put into our old and tired furnace, so we have heat back again! We are very thankful. We will be getting ahold of them again, in a few years when we are ready to invest in a new furnace. -
Review 90 (2024-11-23 - Rating: 5)
Pleasant and professional. And, of course, got the job done! -
Review 91 (2025-01-02 - Rating: 5)
Excellent service. Excellent communication -
Review 92 (2023-12-24 - Rating: 5)
We had a unique situation where the water heater went out but it did not have an isolated shutoff so we had to shutoff the water to the whole house. It is the evening and the weekend and he got here and got it done in great time just in time for Christmas weekend. Thank you so much. -
Review 93 (2024-04-16 - Rating: 5)
We were notified when Mike would be at our house and he showed up on time. On inspection of our AC he found a problem that would have given us problems on hot days. He was very good at describing the problem and solution to us in a way that we both understood. He fixed the problem and checked everything out so that we should have an issue free summer. Mike took the time to listen to all of our questions and answered them to our satisfaction. We have been very happy with C & K since the first visit to our home. -
Review 94 (2024-08-21 - Rating: 5)
Cameron was very informed, knowledgeable, and careful to explain and answer questions. Thanks! -
Review 95 (2023-08-20 - Rating: 5)
Im a funeral Director and we had a full house visitation and I was so thankful that Joshua was able to come out right away and fix what we needed. He was very nice and easy to work with. I will definitely recommend this place and call you to help service our needs. -
Review 96 (2024-05-06 - Rating: 5)
Blake is very professional and pleasant. We were very happy with him checking and servicing our gas water heating and furnace. -
Review 97 (2023-07-28 - Rating: 5)
We called them yesterday morning at the height of hot weather. They responded immediately that they could come to our house the following day that they were really booked up. True to their word they were punctual within the hour we had our air back up and running at a very fair cost Blake the technician was respectful and honest. We wouldn’t change a thing. We purchased a gold membership to keep the furnace and AC unit running. I called immediately after the appointment and they scheduled me right away for the furnace to be done as Blake went ahead and did the tuneup when he repaired our unit on the AC unit. -
Review 98 (2024-06-27 - Rating: 5)
Cameron was prompt, efficient, kind, answered questions and completed the repair faster than expected. -
Review 99 (2024-09-16 - Rating: 5)
He was very informative and answered all my questions and problems. -
Review 100 (2024-10-02 - Rating: 5)
Once again, Luke did a great job for me. He is thorough, professional, keeps things clean, and provides and complete explanation. -
Review 101 (2024-01-12 - Rating: 5)
Josh came to our house in a near blizzard to fix our furnace. He found the part needed was available in town and had the furnace up and running in about 2 hours from the time he first arrived at our house. Highly recommended! -
Review 102 (2024-01-19 - Rating: 5)
Joe is so polite and friendly, and is good at explaining things! Highly recommend C&K! Ive never had a bad experience with them. -
Review 103 (2024-07-11 - Rating: 5)
Great experience. He was very professional. Very friendly. -
Review 104 (2024-06-07 - Rating: 5)
We got exactly what we asked for. Thank you for the service! -
Review 105 (2024-03-20 - Rating: 5)
We had a very thorough check by the technicians. They were professional andcommunicated their work clearly. We rate them highly and look forward to them coming for future furnace/AC checks -
Review 106 (2024-09-13 - Rating: 5)
I would highly recommend Mike Aagesen and C&K. Mike and C&K are professional, highly skilled, and prompt.Rex Holland -
Review 107 (2023-07-26 - Rating: 5)
Cameron gets an A+! He was patient in getting to the bottom of the multiple issues with our HVAC and explained it thoroughly answering all my questions. Weve received good follow up written information on this too with estimates and now we have time to consider how we want to go forward with repairs or updates. Thanks C & K! -
Review 108 (2024-09-13 - Rating: 4)
Sent 2 plumbers & would have liked to pay for only one!!!! Work was simple & only required one plumber!!!!! -
Review 109 (2023-09-21 - Rating: 5)
Caleb did a great job! He was friendly, explained everything and got my new garbage disposal installed quickly. It was less than an hour between the time I called and the job was finished! -
Review 110 (2023-07-17 - Rating: 5)
The best contractors we have ever worked with in any trade. They listen to your needs take good notes, and preform great work! Communication was also top notch. -
Review 111 (2023-05-18 - Rating: 5)
Although my family was without hot water for 4 days, I am pleased with the service provided by C&K. Luke is a great guy and was very helpful with the information necessary for me to purchase a water heater. He was rather quick installing my new one as well!! Highly recommendThanks again -
Review 112 (2024-06-01 - Rating: 5)
Very pleased with Josh and the thoroughness of his work. Would highly recommend C and K. -
Review 113 (2024-10-25 - Rating: 5)
Cameron did an amazing job and was very knowledgeable and professional. Appreciated everything he did as well as his demeanor and advice. Five stars for sure! -
Review 114 (2023-03-10 - Rating: 5)
C&K Installed a complex geothermal system in my home several years ago and have been here a number of times for routine service and to deal with a few minor issues. The system started experiencing problems a couple of months ago and it has been a challenge to find the problem and get it corrected.While it would be terrific if this could have been fixed quickly, this system is complex and has been a challenge. C&K has been terrific in their response and customer service. They have gone above and beyond to find the problem and keep my system functional in the meantime. One of their technicians came during an ice storm to help get the system running to keep the house warm. Everyone there has been very professional and responsive. I highly recommend them. -
Review 115 (2024-01-16 - Rating: 5)
Blake was very professional, listened to our problems, solved each issue with our furnace competently and did everything needed. He is an Excellent Technician -
Review 116 (2024-01-24 - Rating: 5)
Luke was friendly and prompt. He provided an outstanding service and was happy to give helpful tips for us on maintaining or replacing stuff. -
Review 117 (2024-08-02 - Rating: 5)
Professional. Helpful. Highly recommend. Excellent follow through! -
Review 118 (2023-12-05 - Rating: 5)
Logan was great! Extremely knowledgeable and solved the problem with my furnace quickly with a great explanation of the problem.Great job! I highly recommend C & K and their technicians! -
Review 119 (2024-05-30 - Rating: 5)
I was pleased with his work. I hope he can be our tech guy next time. Thank you! -
Review 120 (2022-08-31 - Rating: 5)
Sean was great, this was my second time using C&K and other companies don’t compare! Great communication and got here at our exact appointment time. I love that you get a text message when they’re on the way and here too. -
Review 121 (2022-04-12 - Rating: 5)
Weve used C and K through their Total Service Program for many years. With our heating and cooling systems being a bit older we have greater confidence by having them serviced every fall and spring.I believe the regular maintenance has helped us to prevent any major issues from occurring and have only needed one small part replacement over the 3+ years weve used them.The last few scheduled maintenance we have had were performed by Logan and really appreciate his professional and trusted advice. He also has a great attitude and friendliness with our pets. With his familiarity now established with our systems I can just let him work completely on his own with little input needed from me. -
Review 122 (2024-06-27 - Rating: 5)
Sean has been out here several times, great guy cares about the job. The day before was Joshua, great guy, C&K always does a great job. -
Review 123 (2022-11-08 - Rating: 5)
Caleb was very professional, showed great attention to detail and perseverance. I would have expected a much higher bill for the level of service provided. We will definitely use them again. -
Review 124 (2023-03-01 - Rating: 5)
Once again, Excellent service! C & K is Dependable and Reliable, as always. Our new furnace was installed with no difficulties and is warming us well. The new AC unit looks good and I am sure we will get to test it sooner than we want to, its Iowa weather after all! Thank you very much for being a part of the team that is taking care of our home. We are looking forward to many years of dependable and reliable service with C & K. -
Review 125 (2024-11-08 - Rating: 5)
Awesome service. Very detail oriented. Been with them for more 10+ years -
Review 126 (2023-06-06 - Rating: 5)
Caleb was great. He shared with me the options for repair v. replacement and described what needed work on our two sinks and an external faucet. Well done! Thanks! -
Review 127 (2023-07-28 - Rating: 5)
C and K and rescued my A/C on this terrible hot day! Will Scott was great, professional, knowledgable, explained all of the service prior to and after completion. A/C up and running! YEAH! Thanks so much for the quick and complete service! -
Review 128 (2024-12-30 - Rating: 5)
Great service and attention to detail. -
Review 129 (2024-01-11 - Rating: 5)
Ethan apparently discovered a setting that was slightly off, possibly since the installation of the new heating/cooling system and missed by the subsequent semi-annual inspections and adjustments.I appreciate C & K being able to help meet our schedule and get a technician scheduled to make the necessary equipment adjustments. -
Review 130 (2024-11-09 - Rating: 5)
Cameron is very professional, patient and thorough. Thank you for taking time to answer all my questions. -
Review 131 (2022-12-02 - Rating: 5)
Absolutely fantastic! Efficient and affordable. Very polite and helpful. Made having to spend big bucks as enjoyable as possible. Financing is great! We trust this company. Our technician was as good as you can get! -
Review 132 (2021-10-19 - Rating: 5)
I have had nothing but good experiences with C and K. From scheduling an appointment to meeting with the technicians, their customer service and professionalism are excellent. Ive checked their quotes before and their prices are fair and honest. We have never been overcharged or pressured into a service or repair we didnt need. They have earned my trust and Id recommend them to anyone. -
Review 133 (2023-07-28 - Rating: 5)
During a busy work time, being that it’s 110° outside, they were able to help and fix our issues the same day we called. We appreciate their entire team and Logan who did the repair. Thank you. -
Review 134 (2023-04-07 - Rating: 5)
I am the person who contacted C&K for Pam Whitson. Tanner did a great job for Pam. We are going to add on to Pams home and he had to move the condenser for us. Nathan, who met with me prior to Tanners work, is a very nice young man as well. Being in the trades all my life, it is a real pleasure and sense of security to meet and work with young men like Tanner and Nathan!! Keep up the good work young fellers!! Kim 😊 -
Review 135 (2023-02-24 - Rating: 5)
We were on vacation and our friend checked the house and said it was 45 degrees in the house. We called for emergency service and Scott corresponded with us within 45 minutes by phone. He was great with working with us by phone to repair it. He had to leave to get parts and come back. Had is running again that day, which saved us a lot of worries. Very professional! -
Review 136 (2024-04-15 - Rating: 5)
Tyler Jansen arrived on time, was pleasant to work with and performed the scheduled service work on our air conditioner and humidifier in a timely and professional manner. C & K staff have always been great to work with and I would recommend them for all your heating and air conditioning work.Terry Voy -
Review 137 (2024-06-28 - Rating: 5)
Jacob was very friendly and professional! He finished the work needed quickly and efficiently. He was very informative as to what he was doing as he went. -
Review 138 (2023-05-27 - Rating: 5)
Its about time I finally write C&K a review. For years, we have been relying on C&K for regular maintenance and tune-ups for our AC unit and furnace. We recently moved to a new home and needed emergency repairs to our water heater. Blake and Caleb were quick to respond, gave us competitive quotes, and were extremely knowledgeable and professional during repairs. In another case, we needed a shower faucet rebuilt. Sean came out and was able to get into the wall and replace everything in the time frame promised. He was compassionate, courteous, and shared with us details of everything he was doing. I cannot recommend C&K in Ames enough, they simply provide unparalleled service, from their dispatchers to their technicians. We have and continue to count on them for our HVAC and plumbing needs, save the headache and call them first! -
Review 139 (2024-06-18 - Rating: 5)
Luke is very knowledgeable and does a good job of explaining the plumbing issues and the solutions. -
Review 140 (2024-07-16 - Rating: 5)
This tech did an excellent job performing the maintenance check on my AC system. He talked to me about what needed done and was professional regarding getting the work done. -
Review 141 (2023-08-09 - Rating: 5)
Fast and efficient. Was able to get somebody to come look at AC unit the day after I called. Guy who repaired it was super quick and explained exactly what he did and what we were being charged for. -
Review 142 (2023-06-04 - Rating: 5)
Nate and the crew were amazing! I could not have asked for better. I would recommend this company to anyone who has HVAC needs. When we were in an emergency situation they were right there for us and they were nothing short of amazing. -
Review 143 (2023-04-03 - Rating: 5)
Caleb was very personable and informative and did a very good job on our air conditioning check up and sink. He continues our experience of excellent service from C&K! -
Review 144 (2023-02-14 - Rating: 5)
Luke installed a new faucet and sink for our laundry room. He also installed a replacement sump pump and double checked that everything was in working order. We are very pleased with the service Luke provided. Very professional, courteous and knowledgable. Will recommend C & K to others and will be our first call for any future plumbing/hvac needs. Extremely satisfied with the company and service provided. -
Review 145 (2023-07-18 - Rating: 5)
Sean fixed the problem with my outside faucet in short order.This is the third time he has helped me with plumbing issues this year and his service is consistently top flight. And my dogs love him. -
Review 146 (2022-04-29 - Rating: 5)
They were very timely (early even) and replaced furnace and a/c in just about 5 hrs. Very nice and polite and took a lot of care protecting carpet and stairway. I have used them in the past for maintenance and never been disappointed. I would recommend C&K to anyone needing work done. -
Review 147 (2024-11-19 - Rating: 5)
Cameron was very professional and polite, got our issue fixed in a short time. thank you for your service. -
Review 148 (2022-07-05 - Rating: 5)
Will was amazing, we needed emergency service as our A/C went out over the July 4th weekend. He came and got our A/C working so we could get some sleep. Explained everything and did an awesome job. He had worked for us before and knew were everything was and we let him work and everything went smoothly. 10 out of 10. Thanks -
Review 149 (2022-04-07 - Rating: 5)
Trevor and co-worker were very efficient in getting the new furnace and air-conditioner installed. I was impressed with the protection and concern they took in our flooring and walls. They laid down protection in all areas. Their cleanup was exceptional. You could not even tell they had been here after they left. Absolutely everything removed and cleaned up. As of now, I am giving them 5 stars, but will wait to see how things look over time. I might notice something, or the equipment may fail and that would then change my rating. Now 5 stars! -
Review 150 (2024-03-21 - Rating: 5)
Excellent communication. Took the time to show and explain the issue with our AC! Did a thorough job servicing the furnace. Both technicians were very friendly. -
Review 151 (2022-06-15 - Rating: 5)
Jack Frazier was very professional, knowledgeable and friendly. He was also respectful to us and respectful of our property. Our air conditioning unit stopped working on a 99 degree day. We were one of his last repairs of a long day for him and he was still very pleasant and treated us as though we were the first call of the day. Thank you! -
Review 152 (2022-11-03 - Rating: 5)
Joe arrived on time and performed annual furnace service. He was very thorough, knowledgeable and personable. I am impressed and happy with the work he did. Another satisfactory experience with C&K. -
Review 153 (2021-09-28 - Rating: 5)
C&K went over and above to fix errors made by another plumbing company during a new construction project. We had other companies look at our issues and not come back with a solution that worked for us. C&K did an excellent job. Great to work with! Highly recommend! -
Review 154 (2024-09-19 - Rating: 5)
Great experience! Knowledgeable and professional. -
Review 155 (2024-04-03 - Rating: 5)
Sean was awesome. Got right after the work and had a good conversation at the same time. Made it easy! -
Review 156 (2023-11-29 - Rating: 5)
Joe came today on time and was very honest about my old furnace. Tuned it up and never tried to sell me a new one. Explained in detail what he did and what he fixed. Thanks -
Review 157 (2021-12-14 - Rating: 5)
Excellent service all around. First quote from a different company was astronomical. C&K came in, gave a reasonable quote, communicated well through the whole process, and did a great job installing a new AC system. Professional, kind, and great value. Recommend highly! -
Review 158 (2023-09-08 - Rating: 5)
Caleb was knowledgeable and efficient in resolving our problem. We appreciate how promptly he arrived and had our issue resolved.Very personable. -
Review 159 (2023-12-28 - Rating: 5)
Logan came when he said he would, diagnosed the problem, fixed it, and was on his way. Very professional and personable! Would highly recommend! -
Review 160 (2024-04-11 - Rating: 5)
Sean showed up on time and diagnosed and fixed problem with water softener right away. Asked for other items needing repair and installed filter on Instant Hot. -
Review 161 (2022-07-25 - Rating: 5)
Tanner did a great job and worked efficiently and professionally. Had Barry stop out to explain pricing and payment options as well. Very pleased with how everything was done! -
Review 162 (2024-04-01 - Rating: 5)
Ethan was great, he took the time to talk with us and answer all of our questions. Awesome! -
Review 163 (2019-01-04 - Rating: 5)
Alex was very professional. He arrived ahead of schedule, called ahead of time, was very knowledgeable and patient explaining the progress and options. Im very pleased with this service. I also appreciate that C&K sends a text with a picture of your technician up front. Outstanding! -
Review 164 (2024-06-28 - Rating: 5)
Sean was the best! Knowledgeable and friendly! Won’t go anywhere else! -
Review 165 (2019-02-13 - Rating: 5)
I just wanted to pass on how impressed I am with C&K for this entire project. I had both my furnace and A/C replaced. From the original service call with Scott he didnt feed me a line of BS and try to get me to pump money into a machine that was beyond saving. (35 y/o furnace) He simply gave me matter of fact options and suggested replacement. The estimate was quick, easy and straight forward. The communication was great too, I never felt like I was out of the loop. Kim and the young fella (sorry dont remember his name) were great during the instal. They did a great job and went above and beyond in answering my many questions. The install is really clean from an aesthetics standpoint, which Im sure is not something that they hear on a regular basis, but I appreciate it more than they know. All in all, I could not be happier and C&K has a customer for life. -
Review 166 (2023-05-02 - Rating: 5)
Kim and Tanner were on time, fast, and very knowledgeable when installing our new heating and AC units! Barry was easy to work with when figuring out what systems we needed, what upgrades would be best for us, and helping with rebates! -
Review 167 (2021-04-09 - Rating: 5)
I had a wonderful experience with C&K and my technician, Jack.Jack was prompt, professional, and very kind. He clearly communicated what the problem was with my wiring, explained what he was going to do to correct the problem, and talked me through his work when it was completed.In addition to the wonderful service, I was also satisfied with the cost of the prepare. -
Review 168 (2023-03-30 - Rating: 5)
Will Scott was prompt, courteous and did a great job repairing our furnace. C&K was great to work with in handling a warranty repair quickly to get us up and running. -
Review 169 (2019-08-09 - Rating: 5)
C and K are the best! Brian was on time and even called beforehand asking if it was okay to arrive earlier since he had the time, which worked out perfectly! Very professional and knowledgeable. Glad to know our AC is working properly. Thanks again! :) -
Review 170 (2022-07-10 - Rating: 5)
Was able to setup an appointment for a timely visit to repair a leaking toilet. Sean let us know when he was on his way, and he arrived on time. He did extra work to get things patched up, was courteous, and communicated well. Would recommend. -
Review 171 (2023-07-03 - Rating: 5)
I was very impressed with the overall service and communication. Caleb showed up on time, was very thorough, and explained everything that he found and what he did to resolve the problem. -
Review 172 (2023-07-07 - Rating: 5)
Efficient, well mannered and business like. The cost per time involved with installation seemed high but we do appreciate the quality of expertise provided by C & K personnel. -
Review 173 (2023-01-17 - Rating: 5)
C AND K is fantastic! Jack Frazier was super nice, helpful, knowledgeable, and on time! Cant say enough about the quality of service and courteous staff this company has. Kudos!! -
Review 174 (2023-04-13 - Rating: 5)
Cameron was personable, polite, competent and knowledgeable. Everything you would hope for when diagnosing your furnace and A/C issues. I would highly recommend C&K and their technicians. Excellent experience. -
Review 175 (2024-10-09 - Rating: 5)
I appreciated Lukes knowledge and professionalism, he took the time to explain the process and made me aware of things to be aware of in the future. -
Review 176 (2022-06-28 - Rating: 5)
C&K guys are great! Always friendly and good at explaining what they find.And once again have to brag about this company. We had a natural gas leak in our basement and had to turn the gas off. When I called in, they did a fabulous job of fitting us in so we could once again have hot water! Everyone is very friendly and very professional. Highly recommend C&K! -
Review 177 (2024-09-10 - Rating: 5)
Excellent, knowledgeable , polite. Great service -
Review 178 (2023-08-16 - Rating: 5)
We think of C&K as a top tier company, as clearly demonstrated by Caleb! Caleb met all of our expectations with is skills, professionalism and customer service. Thank you! -
Review 179 (2022-01-28 - Rating: 5)
Jack Frazier was everything we want and have come to expect from C & K servicemen. He was both professional and friendly. He gave us confidence in our unit and his service. C & Ks service people are the reason we feel so strongly in your company. Thank you so much! -
Review 180 (2023-05-05 - Rating: 5)
Sean did an excellent job testing our new air conditioning system. He was very competent, answering our questions. He was thorough and totally professional. We would welcome him again for any future services. -
Review 181 (2024-03-15 - Rating: 5)
Cameron did a great job explaining the steps and making sure I understood the options. Great communication! -
Review 182 (2022-11-20 - Rating: 5)
Logan from C&K came out to my house to fix my heat(on a Sunday). Logan has been to my house a couple of times before, he is a super nice guy, interested in applying long term solutions to the problem and is always very professional. C&K is lucky to have him. I am lucky to have C&K -
Review 183 (2024-10-17 - Rating: 5)
Sean was great. He was very knowledgeable, personable, and offered good suggestions and information. -
Review 184 (2024-11-07 - Rating: 5)
Excellent job! Thank you Luke! -
Review 185 (2023-06-09 - Rating: 5)
I got home after work to find my hot water heater would not re-light. I called and spoke with an on-call tech. He said they would call me first thing next day. They did call right away the next morning. Had a tech out to my house at 7:30 and got me back up and going. My tech was very nice and respectful. Very professional. Gave me some quote options if I wanted to replace the unit. -
Review 186 (2024-06-10 - Rating: 5)
Jacob Called.. Ask If He Could Come Early.. Arrived & Went To Work.. Did The Job.. Very Good Technician.. Will Recommend & Ask For Our Fall Service That He Be Our Tech.. -
Review 187 (2021-03-16 - Rating: 5)
C&K helped me out of a really rough spot with a City Of Ames Inspection. They had great service, and really helpful and expedient people come help me fix my house. They gave me options to lower the price, and the project was quicker and below the budget of what they estimated. Very good experience (all things considered) would recommend, especially Erich and Adam. -
Review 188 (2023-06-30 - Rating: 5)
Logan was efficient and professional. He figured oyt the issue quickly. He was also respectful of our home and pets. We will use them again in the future. -
Review 189 (2024-12-05 - Rating: 5)
Very satisfied with our furnace repair! -
Review 190 (2023-08-20 - Rating: 5)
This company is organized, responsive, and efficient. Their techs are well-informed and always very pleasant and respectful. Whenever I call, someone always picks up. Their records are well maintained. I love their maintenance program; it is an amazing value and a good idea. -
Review 191 (2019-07-10 - Rating: 5)
My AC stopped blowing cold air during the evening hours. After doing all the troubleshooting I could on my own I decided I was going to have to call a pro in the morning. After looking at reviews online I decided I was going to call C and K in the morning. I’m glad I did. I called right at 8:00 am and was told a technician would be out by 9am. At 8:45am I received a phone call from Jack letting me know he was on his way over. I also received a text message with this ETA and a link to track where he was in route to my house.When Jack got to my house he asked what trouble shooting I did to help eliminate the easy stuff. He checked down by my furnace and went outside to make a diagnosis. Jack was very quick, efficient and answered the few questions I had. Once he found the problem he explained what was going on and the options I had. He was in and out under 40 minutes and everything is working great!Thanks Jack and C and K -
Review 192 (2022-10-21 - Rating: 5)
Needed to install a new water heater, C and K were able to get me set up quickly with an appointment, and the plumber Luke did a fantastic job! He worked quickly and efficiently, and it works great! -
Review 193 (2024-09-27 - Rating: 5)
Cameron was (as usual) A+ in all he did while performing an annual check-up on my air conditioner. I always appreciate his willingness to answer all of my questions. He is a hard worker and very knowledgeable. C & K is fortunate to have him as part of their team. Carole Magilton -
Review 194 (2020-01-15 - Rating: 5)
Alex came to check on my new system. He was very kind and helpful. The people at C&K are always willing to share their knowledge to keep me informed and prepared. They are reliable and called to make sure I took advantage of the free system check! -
Review 195 (2024-02-15 - Rating: 5)
Luke did an excellent job, provided solid communication, and was great to work with. Thanks for helping us!