Hansberger Refrigeration and Electric Company

Photo of Hansberger Refrigeration and Electric Company

Located in Yuma, Arizona

Address: 660 E 18th Pl A, Yuma, AZ 85365, United States

Phone: +1 928-783-3331

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible entrance

Categories

  • Electrician
  • Air conditioning contractor
  • Heating contractor

Photos

Comments

  • Review 1 (2024-11-23 - Rating: 5)

    The entire process went so smoothly that I can’t believe it’s done! Mike Mendivil, Miguel and Ruben made it happen. I had been dealing with an extremely noisy A/C unit. I talked with Mike about it and he presented to me information on the units suitable for our home. Within a few days, the entire system was removed and replaced with a system so quiet that I dont realize it’s on most of the time. I love it! Our home is comfortable and quiet. I highly recommend Mike Mendivil, Miguel and Ruben. They listened to what I wanted and worked to make it happen, the greatest team! Choose them and you won’t be disappointed

  • Review 2 (2024-07-25 - Rating: 5)

    Great, fast service. Mike Mendivil made sure I had the best fit for my needs, and was quick to answer my questions. My new unit was efficiently installed my Miguel and Ruben. They worked so hard in the heat, to make sure I was cool again fast. Nancy at the office was a pleasure to deal with also, making sure I had the thermostat I wanted. Hansberger may be a large company, but they treat you like family. I would gladly do business with them again.

  • Review 3 (2024-05-13 - Rating: 5)

    Hansburger is a hidden gem in Yuma and they did such a fantastic job with our AC replacement. The sales representative, Mike, who came to our home and was courteous, polite, and patiently/thoroughly answered all of the questions we had about replacing our units/reworking our AC ductwork to improve airflow in certain parts of our home.I’m incredibly thankful that Hansberger was referred to me by word-of-mouth since I initially didn’t find them when searching online for ā€œac replacementā€ companies.After receiving quotes from multiple companies, we ultimately went with Hansburger. While it wasn’t the most inexpensive quote we received, we felt like it provided more value than other companies were offering. There were no ā€œfree servicesā€ offered as leverage to offset the cost of the entire system replacement, it didn’t feel like I was being pressured into purchasing anything other than what I initially was asking for, and I didn’t feel like I had a ā€œyes manā€ here saying anything/everything was possible… we really appreciated that. What we ended up paying for is exactly what we wanted. The installation crew, Miguel, Anthony & Ruben, installed two 4 ton, energy efficient air conditioner units, improved insulation around the AC intake, and improvement of airflow in our home and they more than exceeded our expectations!Our unit was replaced about a month back and I waited to post this review because I was curious to see if these units truly were more energy efficient than the older units that were on our home when we purchased it. I am very happy to say that our APS bill is already half the price of what it used to be and I couldn’t be happier that we are now Hansberger customers! (i’ve attached the before and after photos of the two units they replaced. The work is absolutely beautiful and seamless.)

  • Review 4 (2024-08-05 - Rating: 5)

    Hansberger put my AC in in 2012. It has worker great since. They always respond in a timely manner. This last person was very good. Knew the problem right away. Had the motor with him. Had it in a fixed within an hour. Always good service.

  • Review 5 (2024-11-27 - Rating: 5)

    Very professional, got the job done and cleaned up after themselves. Thank you Mike, Miguel, Ivan and Ruben!!!

  • Review 6 (2024-08-18 - Rating: 5)

    It became apparent to me I needed a new A/C system. My old one was 15 years old and lost most of its efficiency. I decided on Hansberger due to their high Google rating and their many years of service in Yuma. The entire process was painless and a great learning experience. I first met with a very nice Nicklaus who referred me to a professional and knowledgable Albert who thoroughly inspected my home and walked me through several system options that would be the best fit for my home. I chose one and about two weeks later the system was installed. The installers: Ivan, Rueben and Miguel took about one and a half days to install the system. It was an inconvenience but well worth it. A temporary A/C unit was used to cool one room during the installation and that made it much more bearable. The three installers were hard working, very professional, knowledgeable and went every extra mile for me. It was an enjoyable experience having them in my home. They were funny and relaxed while they played some awesome jams from my generation’s music. It was quickly apparent that they truly loved and enjoyed their work and that enjoyment trickled out to my girlfriend and I. Their extreme attention to detail in all facets of the installation is noteworthy. I very highly recommend Hansberger for your next A/C installation.

  • Review 7 (2024-05-23 - Rating: 5)

    What a pleasure to find such a professional company. Great from the first contact with Mike. He explained system and benefits clearly. Workers were courtous and efficient. Their attention to detail and interactions with us were beyond what we expected. We would definitely recommend this company

  • Review 8 (2024-08-02 - Rating: 5)

    We are very please with the technician who fixed our AC. Cam was very polite and professional. Even though it was scorching hot, Cam and his partner were up on the roof working away on the AC. Both Cam and his partner worked diligently to make sure the AC was running and working properly. We are back in our house, enjoying the cool air again! We are very pleased with the service provided by Hansburger Refrigeration.

  • Review 9 (2024-06-27 - Rating: 5)

    We called and asked for an estimate to air condition the garage. Hansberger came the same day, gave us three options and two days later our garage is on its way to being cool. Hows that for great service?To top it off, Anthony and Miguel were the greatest installers. Neat, tidy, fast, polite, helpful, I could go on and on.This is our second experience with Hansberger and we will definitely use them again.Their bidding process was very professional as well as their billing and follow up.Highly recommend.Call Mike.

  • Review 10 (2024-08-22 - Rating: 5)

    Mike came in very knowledgeable and gave us a few different options, he explained all details that needed to be done to have the best cooling experience. Install guys Miguel, Ivan, and Ruben were very professional and did a great job and had us up and running in just a couple days. Definitely would reccomend getting a qoute from Hansberger.

  • Review 11 (2024-10-07 - Rating: 5)

    Ive been a satisfied customer of Hansberger Refrigeration and Electric for several years now. I was, and still to this day, happy with the installation they did on our mini split. Their yearly service scheduling process is incredibly convenient, making it easy to keep my HVAC system running smoothly. The customer service team is always friendly and helpful, addressing my questions and concerns promptly.During my recent service visit, the technician arrived right on time and conducted a thorough evaluation of my system. I mentioned that the motor on one of my units had been making unusual noises. The technician greased the bearings, which helped to reduce the noise somewhat.While I was initially pleased with the service, I unfortunately had to call Hansberger back a few days later because the noise persisted. I was charged a $60 diagnostic fee, which I found to be a bit disappointing. I believe that this issue should have been identified and addressed during the initial service visit especially since I pointed it out to the technician upon arrival.Despite this minor setback, I would still recommend Hansberger Refrigeration and Electric. Their overall service quality, friendly demeanor, and convenient scheduling process make them a reliable choice for HVAC needs.Review Update 10/7/2024Dear Hansberger Refrigeration and Electric,I wanted to follow up on my recent service call and express my sincere gratitude to your team for their exceptional work. I have raised my review to 5 stars!Technician Victors expertise and attention to detail were instrumental in resolving the issue with my ECM. His thorough examination and timely repairs have eliminated the noise, and my system is now running smoothly.Additionally, I would like to commend Andrew for his efficient coordination and prompt facilitation of the project. His efforts ensured that the issue was addressed in a timely manner, minimizing any inconvenience to me.Thank you to both Victor and Andrew for their outstanding service and dedication to customer satisfaction.Sincerely,Timothy Smith

  • Review 12 (2024-08-16 - Rating: 5)

    Ladies at front desk very helpful and kind. Albert did a great job organizing the project. The technicians were very nice, professional, and did a great job of installation. Thank you

  • Review 13 (2024-08-31 - Rating: 5)

    Cam was great he got out a/c working within an hour Thank you Cam

  • Review 14 (2024-06-20 - Rating: 5)

    We just had a new heat pump installed by Hansberger. The agent we dealt with was Mike Mendivil . He was very thorough in explaining our options for the unit we purchased as well as financing options. As we made our decisions, he filled out the paperwork, got our financing approved on the spot. Our installers were Anthony and Ivan. They are courteous and efficient. They appear to know what they are doing and dont mess around. Our old heat pump had a hard time keeping the house comfortable and in fact couldnt cool the house and sounded almost like a train going by. The new Lennox is super quiet and cools the house to whatever we desire very quickly. I am told the new one should be much more efficient (which it is) and will cost less to operate. Surprising to me is the fact that from our initial conversation until install completion was just over 2 days. These guys are amazing. Mike strikes me as the kind of guy I would enjoy talking to over a cold beer without any sales or business issues. Just a great experience overall and I would highly recommend them to anyone in need of their services. Thanks guys!

  • Review 15 (2024-08-29 - Rating: 5)

    I want to thank Hansberger Refrigeration for doing a fantastic job replacing the 2 condensing units(air conditioners). Also 2 plus days in the attic replacing basically everything. Clara and l appreciate the hard work and dedication by completing the job thoroughly and professionally. From the Manager Jediah To: Mike Mendival spending hours of his time making sure we ended up with the product that we wanted. To the installers: Miguel,Anthony, Ivan,and Ruben Thank you all for not only a wonderful product,but also for your great workmanship. Carl Tolomei

  • Review 16 (2024-09-17 - Rating: 5)

    Fantastic service! Called as they were about to close and they were very friendly on the phone and sent a tech my way immediately. Tech was awesome and figured out the issue right away and I was good to go as soon as the new part was installed.

  • Review 17 (2024-06-14 - Rating: 5)

    Two summers ago my AC unit went out. It was so hot inside the house that it was actually cooler to sleep on the back porch. I had invested in a home warranty plan and paid for the upgrade with the understanding that the AC unit would be covered and that it would be replaced if/when it went out. Unfortunately the home warranty company found a way to not honor their warranty. Thankfully Mike Mendivil and his crew from Hansberger Refrigeration were available to take care of my immediate problem. Mike’s professionalism was apparent from the start. His crew worked quickly and efficiently. Not only did they replace the AC unit, they also fixed the ductwork. Now all of the rooms in my house are properly cooled. My house has never felt better. Also, whenever I have a question or concern I am always greeted quickly and professionally by their front office personnel. It is without reservation that I highly recommend Hansberger Refrigeration for all of your cooling needs.

  • Review 18 (2024-05-30 - Rating: 5)

    Our AC went out and we tried going through our home warranty, that was a huge mistake. We finally got tired of waiting two weeks and called Hansberger. They sent a technician the next day and he was able to fix our AC that day. Lance was the technician and he was great. He communicated with us the whole time and was at our home for hours working in the blistering heat (in our attic) to get our AC working again. We truly appreciate him and Hansberger for getting our AC running again. Highly recommend them!

  • Review 19 (2024-05-05 - Rating: 5)

    Can was great! Great communication from start to finish, timely and able to get out to my rental property for a no AC call within the hour on an after hours service! Have used Hansburger for our company office building for years, but highly recommend on the residential side as well! Compared to another company I called in town, I also found their after hours fees to be reasonable.

  • Review 20 (2024-02-28 - Rating: 5)

    I highly recommend Hansberger Refrigeration. Michael Mendivil gave us our quote and explained our options. When we had questions for him, he was quick to answer them well and in a friendly way. They communicated well regarding what was to be done and when and what associated costs would be. They made the process very easy for us. When a problem was discovered regarding our electric box which required fixing for the job to be done correctly and safely and up to code, they communicated what the issues were did the job properly. They also honored the original quote even though they needed to invest much more time, labor and materials to the job. The new units are working well and I am happy with the units quality and installation. Thank you Hansberger Refrigeration!

  • Review 21 (2024-08-07 - Rating: 5)

    Absolutely fantastic people. They worked with me in an emergency to get my A/C going same day. Victor the technician was the nicest and most helpful person. I would recommend them šŸ’Æ!!

  • Review 22 (2024-05-27 - Rating: 5)

    My AC died on Wednesday night and by Monday evening, Mike, Michael, and Ruben had installed a new heat pump and air handler. The service was excellent.In just a few hours, Mike prepared detailed bids on 10 different AC/heat pump/furnace/air handler combinations.Mike installed a temporary loaner single room AC in my bedroom on Sunday. Thats when we signed the contract. Early Monday morning, Michael and Ruben arrived with their crews to install the new units. Work was completed by 4 pm Monday ahead of a week of 100-degree temperatures.The Ecobee thermostat works like a charm. Mike followed up to tweak the installation with trim work inside & outside. Overall, the installation and appearance looks completely professional.I highly recommend Hansberger. I am completely happy with all the work they have done for me on the heat pump/air handler, a split unit for my garage and vent work.The attached picture shows the old gas furnace replaced with a new electric air handler.

  • Review 23 (2023-10-22 - Rating: 5)

    I had an entire new split unit installed, Mike was our first contact and he talked to my husband and I and explained what we would get with a quote. Answered all of our questions and was helpful. All of the installment crew were professional and courteous. They explained what they would be doing and the steps they would take to complete it. In two days they completed the entire job, just like the said they would, they always arrived on time and let me know when they were done for the day. They made sure nothing in my home was damaged and they were careful to make sure everything worked properly. I decided to go with Hansberger’s due to their reviews and the years of experience they displayed, I am happy to say I was not disappointed. I highly recommend them to anyone who is looking for great work, honesty and professionalism.

  • Review 24 (2024-09-13 - Rating: 5)

    Victor was quick and thorough. Hansberger’s usually is, thank goodness!I was shocked when my bill was over a thousand dollars I was told they would add a 2.5% up charge. Why? Waiting for someone to tell me. We have a maintenance program for the A/Cs on the house and have been doing business with them for quite a few years. I paid the bill down below $1000 so I wouldn’t have to pay the up charge. Making me think twice.Hansberger is good but the up charge is not.

  • Review 25 (2024-05-27 - Rating: 5)

    From the first visit to the project completion the crew was friendly and professional . Mike took the time to walk us through the process regarding the various options available for our needs. All our questions were answered . Mike ensured the install was done properly and was involved until completion. The work crew was polite and very efficient and ensured that everything was cleaned. It was a pleasure having Mike and his crew do the install from beginning to end.-Richard

  • Review 26 (2024-06-17 - Rating: 5)

    Your employee is absolutely professional, kind and fair. He explained the problem thoroughly and made sure we understood what was wrong. I would recommend your company to everyone. Thank you for such a great service.The Cedenos

  • Review 27 (2024-03-26 - Rating: 5)

    I received word from a different company a month back that Id need a new unit entirely since it was fairly old and that they dont make the parts anymore. Lance from Hansberger was able to come out the same day I called, and not only was he able to find the parts it needed, he had them already in the van ready to go. He didnt have to leave my property, finished quickly, and the cost ended up being 20% less than his initial estimate. Amazing work, fantastic service, highly recommend to anyone in the area.

  • Review 28 (2024-05-22 - Rating: 5)

    We had some AC duct work done. From the original quote to the install work everything was handled quickly and professionally. Our installers Anthony and Ivan were very clean and careful while in the house and did very good work. Overall very happy with the entire project

  • Review 29 (2024-05-11 - Rating: 5)

    Did a great job on my house installing new ac. Didn’t just recommend different units but also informed me of a tax credit that makes a top of the line unit basically cost the same as a lesser unit. Redid some ducting, sheet metal, etc to make the whole system work better. Also got me hooked up with better air filters that work better all around. Very courteous and professional. Couldn’t recommend them enough.

  • Review 30 (2024-07-02 - Rating: 5)

    Excellent service, very friendly and understanding staff. Was able to diagnose and get ac back up in no time which was a big blessing in this summer heat. Will definitely use again for any other ac issues.

  • Review 31 (2024-08-27 - Rating: 5)

    Martin gave excellent service. Due to my error in judgment, he even came back a second time when it wasnt necessary. Thanks Hansberger, and Thanks Martin!

  • Review 32 (2024-04-16 - Rating: 5)

    My AC unit wasn’t cooling and with the predicted 90+ temps for this coming week, it needed to be fixed ASAP. I called Hansberger Refrigeration and was told they could have a tech here in an hour. Lucas arrived and made an initial assessment - a leak in the evaporator and the condenser unit needed a thorough cleaning. Lucas kept me informed as to his progress, answered all my questions and worked diligently. Thank you, Lucas, for getting the job done in a courteous and timely fashion ~ it is much appreciated!

  • Review 33 (2024-06-14 - Rating: 5)

    We live in Wellton. 30 miles from downtown Yuma. Sometimes hard to get service. Hansberger Refrigeration was Prompt and Professional to provide service. Our A/C was blowing hot in 110 weather. Service man identified problem, had the part and had it blowing cold in record time. Thank you. Saved us from living in the car instead of sweating in the house.

  • Review 34 (2024-02-23 - Rating: 5)

    I had Hansberger and their team install a single head ductless unit for me yesterday in a small casita at the Palms RV Resort.Anthony, Ruben and Mark were craftsman in the installation. They kept me informed during their work and were very personable and professional.Albert was my Comfort Advisor, he was professional, informative and I felt like I could trust the team of people.

  • Review 35 (2024-04-26 - Rating: 5)

    Our twenty-five-year-old rooftop HVAC unit failed. Mike and the team of installers, Ruben, Miguel, and Anthony were extremely professional from start to finish. Mikes knowledge was helpful with the options, and we selected a Lennox high-efficiency unit perfect for our needs. The installers arrived on time to set up and begin working on the removal of the attic, hallway, and roof equipment. Two and a half hours later the crane arrived, placed the new unit, and removed the old unit from the roof. Four hours later, the new thermostat, return duct, filter, and unit were working with the checklist completed. Their professionalism and knowledge of the task was impeccable. We are delighted with Mike and the team’s performance installing our new unit. I recommend utilizing their services for all your HVAC needs. Thanks again for your hard Work.

  • Review 36 (2023-08-15 - Rating: 5)

    We recently purchased a home in June, and have been having trouble getting cold air to all of the house. Our master bedroom and kitchen were not getting a 1/5 of the air pressure the rest of the home was getting. After an initial inspection, Mike came back and explained how the unit was not getting enough air to circulate through the home. So he came up with a game plan and got to work. During the repairs a serious prior install error was found and fixed. The drain from the unit to the septic was not properly installed and was sucking back up the septic gas. After Ruben and Anthony finished the new air filter install and additional circulation vent, we did notice a substantial increase all around but not what we were expecting in the rooms that were lacking circulation. Mike came back and we decided to inspect the duct work, which definitely needed replacing. Mike and his team have been dedicated and through from the start. Mike even came back with spray paint to hide the white drain in the vent. Just goes to show how much they truly care about the quality of their work. The pricing was fair and honest, they went above and beyond our contract to make sure we are comfortable throughout our new home!! Thank you Hansberger!!

  • Review 37 (2024-05-03 - Rating: 5)

    Each time I’ve spoken with someone at Hansberger, they have been most helpful & knowledgeable. I was able to get a service call date sooner than expected. Looking forward to working with them in the future & highly recommend them. ~~~DP, Wellton

  • Review 38 (2024-02-21 - Rating: 5)

    Mike did a great job keeping up with me and my insurance co took a while to get my side done but he was always available for questions and checking in on me very happy with service and with having a quality a/c unit and not to forget the crew that installed the unit faster than expected all the guys did a great job.

  • Review 39 (2023-11-03 - Rating: 5)

    Thank You Mike for making this process very easy purchasing a new ac unit. It shows in your work that you care about your clients needs and explaining everything well. Thank you for going above and beyond. Miguel, Anthony, Ruben and Juan did a nice job putting my new unit on and making my vent bigger for better air flow. My new unit is very quiet.

  • Review 40 (2023-07-20 - Rating: 5)

    Before calling Hansberger Refrigeration & Electric Co. I called another company called Quick Refrigeration, which was listed as a 5 star company. Short story, gave me the runaround for 2 days, could not give me an appointment, gave me assurances that they give me a call back & let me know when they would come. No service at this company & has no desire to help in a a time of need. Hansberger Refrigeration & Electric Co. on the second day gave me an appointment, a time, showed up on time, & great service throughout my experience. Thank you to the sales lady who took me serious on my request for service & Mark the Service Tech who came on time & fixed what needed to be Dane to my AC unit. All around great experience Thank you!

  • Review 41 (2024-04-18 - Rating: 5)

    The most professional company and staff from beginning to the end. Everything was explained in detail for the job from day one. Installers were friendly, professional and hard working. It all started with Albert who was so informitive . I will continue with this company

  • Review 42 (2023-10-03 - Rating: 5)

    Mike was very knowledgeable, and helped us choose the best a/c option for our home and lifestyle. The install was quick, clean, and very professional. Miguel, Anthony, and Ruben all worked very hard, cleaned up, and made sure we were happy and knew how to operate everything.

  • Review 43 (2024-06-13 - Rating: 5)

    Lance was outstanding! Semper Fi... Answered all my questions, explained the options and got our A/C cooling. Thanks again Lance and Hansberger for great service.

  • Review 44 (2023-11-16 - Rating: 5)

    Im extremely pleased with the service from Hansberger Electric. Everyone involved in the transaction was extremely professional. They first explained the various AC units available, the cost and differences, and then installed the unit in a timely manner. The whole experience could not have better. Thank you, Hansberger Refrigeration!

  • Review 45 (2023-08-22 - Rating: 5)

    With the mad rush of issues left in the wake of the storm, Hansberger was still able to get someone out the same day. Cam did a fantastic job accessing and explaining the issue. Thank you so much for being prompt and patient while working with 3 curious kiddos underfoot. Definitely recommending Hansberger to anyone in need of AC repair or service.

  • Review 46 (2023-02-16 - Rating: 5)

    Our AC went out in July. We had multiple quotes, one of which was from Hansberger. I was so impressed at the amount of time Mike, our rep, spent with us to discuss options. He throughly explained the equipment and was so honest. The other companies didn’t tell me about different sizes, brands, or give me options. They just left me with a quote. In and out in less than 30 minutes. Mike, on the other hand, was at my house for two hours explaining every detail with me. He still messages me from time to time to check in and make sure we’re still happy. Mike at Hansberger is absolutely amazing!!!

  • Review 47 (2023-01-17 - Rating: 5)

    We had Hansberger Electric install a split HVAC (Bosch) in our home recently. The install team was on time, professional, courteous and efficient. Our system was installed in a few hours and works great. We couldn’t be happier with our new system. Remote control operation and adjustable in two different rooms. The entire sales and service team were terrific to deal with. We would recommend this company to anyone who needs to update their A/C and heating system!

  • Review 48 (2024-12-09 - Rating: 5)

    I got a home warranty program from someone else but just found out lots of things werent as they stated so have come back to Hansberger to get service for my heat pump that I can count on.

  • Review 49 (2023-10-09 - Rating: 5)

    Miguel and Jose were quick and efficient. They showed up on time and got right to work. They explained the whole process to me and kept me informed. They thoroughly cleaned up after themselves. I would highly recommend Hansberger Refridgeration.

  • Review 50 (2023-11-22 - Rating: 5)

    I would highly recommend Mike because he was kind enough to explain the quote and help guide which AC unit would be best for my situation. He was also able to get his crew to replace my old AC unit on short notice. 5/5!

  • Review 51 (2021-05-18 - Rating: 5)

    We’ve received excellent service from Hansberger for many years now. They actually rescued us from a poorly installed unit and kept it running. It was time for a new system now so we worked with Albert to get features we wanted in our price range. The installers were professional and friendly. We’re very happy with our new, much quieter A/C. The new thermostat was difficult to manage but Emma (She is always so nice) got Floyd to come over right away and help us figure it out. It’s all good now.

  • Review 52 (2024-05-14 - Rating: 5)

    Lucas was outstanding, very prompt and curtious, got me back up and running at a reasonable price considering overtime or after hours! Highly recommend..

  • Review 53 (2023-02-20 - Rating: 5)

    In April 2022, we purchase two new units. The installers were very professional. A few months later, we did have some hiccups with one of the units. The service guys were on top of it. Mike even came and brought us a portable units to use. Their customer service is awesome! I highly recommend this company.

  • Review 54 (2024-02-26 - Rating: 5)

    Miguel an anthony ruben Are a really good crew to know what theyre doing. They Did it in a timely manner and very professional. How do you recommend? Please go to this company

  • Review 55 (2023-03-23 - Rating: 5)

    Mike and his guys installed a brand new unit system for my mother. They were very professional and kept me informed of every step of the process. Excellent, friendly service! I would highly recommend Mike and Hansburger Refrigeration for all of your A.C./Heating needs.

  • Review 56 (2023-01-09 - Rating: 5)

    A few weeks ago our AC broke. It was close to 30 years old so I made the decision to get a new one. After have several other AC services give me quotes my family decided to go with Hansberger Refrig & Elec Co. Mike Mendivil answered all of are questions and schedules us with a new install. His team arrived and did a great job. Mike also stopped by to make sure the work was going as expected. So far the new system is great and overall the customer service has been great. I will say other companies did not take the time to answer questions and even evaluate the home properly. Value and customer service is the most important thing when making such a big purchase.

  • Review 57 (2024-05-15 - Rating: 5)

    Great customer service and knowledgeable. Came out and fixed issue with our ac. Now cooling nicely, just in time before the real summer heat sets in! Thanks!

  • Review 58 (2022-12-08 - Rating: 5)

    I was lucky enough to have my previous A/C last for 24 years. After barley making it through this last summer with my aging unit, I set out on getting it replaced. I spent an exhausting amount of time researching online reading reviews on the actual A/C units as well as the local companies here in town that install them. After getting several quotes and about two weeks of analyzing them all, I decided to go with Hansberger. Knowing that I am not the easiest customer to work with, I was very impressed with Mike M, one of Hansberger’s Comfort Advisors. I asked question after question as I did with all the reps that came out to quote , and Mike patiently and professionally answered each question. (Something that cannot be said for many of the companies that quoted.) After installation of the new A/C, Mike took care of registering my warranty with the manufacturer as well as submitting any rebates on my behalf that I was entitled to. Removal of old unit and installation of new unit went well and the installation came with Pearl Certification.I cannot yet rate/review the actual A/C unit being that it’s only been installed for about a week and for the fact I likely will not be using it until summer. I am looking forward to a lower utility bill thanks to the more efficient unit. I will follow up on this review at a later date on how the unit is doing after its been in service for a while as well as Hansberger’s after the sale customer service.

  • Review 59 (2021-11-05 - Rating: 5)

    Bought a new A/C system on the recommendation of one of their customers. Very good install experience. The following morning there was an issue with my newly installed system - called Hansberger they had a technician at my home in less than 40 minutes and solved the problem. I am a great believer that service after the sale is a great indicator of a superior business . I was NOT disappointed! They have my unconditional endorsement.

  • Review 60 (2023-06-02 - Rating: 5)

    Complete HVAV replacement.. Mike Mendicil did a great reviewing my old system, identifying areas that needed upgrading, and made every effort to provide 3 separate system options that met my needs and gave me the upgrades I wanted. Miguel, Anthony and Ruben did a meticulous job removing and installing 2 complete systems including new electric and plumbing over 6 days. They left the job site immaculate each day, removing the old units and associated plenum and ducts, sweeping spotless each day. Outstanding craftsmanship. Overall great customer service and top notch workmanship. Thx Hansberger, this is the reason you have been in business for generations

  • Review 61 (2022-09-07 - Rating: 5)

    The technician Mark had a challenge on his hands as the last AC technician I used did not wire the furnace up as it should have been. Mark did an amazing job troubleshooting the error and correcting it. I am very happy with the service I received from Hansberger and will use them again.

  • Review 62 (2021-12-21 - Rating: 5)

    Had a technician and apprentice come out to service the heat pump and A/C. There was also an issue where the system would shut off when running the heater. The technician spent about 40 minutes correcting the issue on a same day call.The following day we had an electrical issue that we thought was related to the repairs and the service manager came out to examine. He conducted a few quick checks and worked out the issue. I highly recommend Hansberger for their dedication to customer service and quality. Theyll be my go to in the future for all servicing and repairs to my home heating and cooling system.

  • Review 63 (2023-06-06 - Rating: 5)

    We just got a new mini split system from Hanberger. From Mike the salesman to Miguel and Eric the installers the process couldnt be easier. Mike assessed our needs and came up agreed system. Miguel and Eric did a quick and outstanding job. So here we sit with the tamp outside near 100f and inside at 76f.

  • Review 64 (2022-07-12 - Rating: 5)

    Awesome service! And they keep their promises! AC went out at 2a. On-call offered to come out immediately but I was OK w 8a.. Received a call from office @ 754a - Efrain & Jeremy came right out..House was cooled by 9a.A+ for professionalism, quality work, & promptness! Thank you, Hansberger!!

  • Review 65 (2023-07-08 - Rating: 5)

    Came out and did a quick diagnostic within a few hours of the initial call. Then returned a few hours later to fix the problem. Gave recommendations on how to keep my A/C running at peak performance. I’ll definitely use them again for future projects.

  • Review 66 (2023-02-16 - Rating: 5)

    We needed to replace a very old, inefficient and noisy central AC system and received several quotes. We selected Hansberger for two reasons: Mike M, their representative was professional and responsive and was always available to answer the inevitable questions; the Lennox system they carried fulfilled our needs. Its been almost 2 years since the system was installed and the Hansberger technicians who have performed the regular warranty maintenance have been friendly and professional. Mike has also checked with us to make sure everything is ok. Were impressed with this business (and the Lennox system) and would buy from them again. Highly recommended!

  • Review 67 (2023-02-14 - Rating: 5)

    I am writing this letter to thank you for not only the quality of work provided by you and your team, but Mike Mendivil, I am grateful to you for the outstanding customer care and level of accountability and dedication you demonstrated not only with your team, but your attention to the few changes of delivery dates, and equipment changes; for knowing how to work with me on a one to one basis, sometimes daily just to make sure I understood what was being delivered throughout the whole installation of my new Bosch System and Mitsubishi mini-split system.Taking pictures of the old and new, comparing how things were done before and now, your ease of explaining to me, because I asked so many questions, to make sure I understood how to use the new systems - also to contact you or your office if I was having any problems. I have had to call a few times, but I am so happy with your suggestions and help in getting everything ordered, delivered, and installed. Your teams daily dedication to be here, clean cut, smiles on their faces, and willingness to work long hours, to answer and explain or get in touch with you to come over even though you had just left, you let them know when to expect you to return to answer more questions.With the installation of the new systems, Mike, you went way beyond that, I was very concerned about how dust seemed to be never-ending, but you explained what was happening and fixed it.All the ductwork was checked, even the drainage from the roof, which you addressed and fixed. When the mini system was installed, the ceiling was scratched in a few places, you took care of it and a hole in the living room duct above a plant shelf you had repaired, repainted the area, and installed a new vent cover. There were many things you noticed and fixed to make the new systemsoperate as they are designed to. It was interesting to me as you talked to your team about the things I asked about and how they would repair or fix or even suggest a different fix.Mike Mendivil, you are an outstanding employee, you know the products of the companies that you represent for Hansberger Refrigeration and delivered to me, just what I was hoping for. I enjoyed working with you, especially how you explained to me and included what I was asking as you presented different options.I sincerely thank you for your positivity!Toni C. House

  • Review 68 (2022-10-14 - Rating: 5)

    Our a/c went out right before bed. There was no way I was going to let my pregnant wife and 11 month old daughter sleep in a house with no a/c with these temperatures. I’ve used Hansberger before and they were excellent. Tonight no different.The technician called to let me know he was in route. Diagnosed and addressed the issue in a efficient and timely manner. This company is outstanding as far as my experience goes.

  • Review 69 (2020-01-15 - Rating: 5)

    Called for a thermostat issue. They came out the same day. Clean, pleasant, professional service man. Checked the equipment, explained the situation and answered my questions. I would recommend Hansberger to anyone. Received follow up phone call within a couple days. Just making sure I was happy and things were functioning properly. Excellent customer service.

  • Review 70 (2023-02-15 - Rating: 5)

    I had a need for a custom bent sheet metal for a project. I noticed on the web that they had a sheet metal shop that did custom bending. I stopped at the office and showed the gentleman a drawing of what I wanted, and in less than an hour I had exactly what I needed. Great service and expert workmanship at a very reasonable price. I would highly recommend.

  • Review 71 (2020-09-08 - Rating: 5)

    Called Hansberger when our AC went out during the night. The lady over the phone was very kind and courteous. She assured me someone would come that same day and if we need to leave to be somewhere cool she would call me to give me a 20 min notice before the technician showed up. Called at 8am they were there by 10am. The technician was very kind and explained everything to me. He went straight to work and our air was on and working within 30 minutes. Hansberger has always been great to us and we will continue to use their services.

  • Review 72 (2023-09-21 - Rating: 5)

    Mark showed up on time and got right to work. He was familiar with the unit and knew just what to do, very professional.Not my first time using Hansberger and I will continue to use them.

  • Review 73 (2023-02-25 - Rating: 5)

    Experts in mini split installation. Clear and upfront with pricing. My park model is incredibly well cooled AND heated after they installed a mini split system. Energy efficient and quiet. I am beyond happy with the results and would recommend a mini split ac as well as the services of Hansberger refrigeration.

  • Review 74 (2024-07-08 - Rating: 5)

    Fast and friendly service. Reasonably priced one year service plan. Would recommend!

  • Review 75 (2023-10-24 - Rating: 5)

    Excellent company. Service is A+++. Everyone is so nice and professional. The service people are very well trained and know what they are doing. Love Hansberger Refrigeration and Electric.

  • Review 76 (2023-02-15 - Rating: 5)

    Love my mini split Bosch Air Conditioner/Heat Pump. Sales rep was great answered all my questions explained just what and when they would install. The crew that did the instalation was real good, clean and respectful, kept me informed as to what they were doing and answers all question I had I am very happy with the product and instalation.

  • Review 77 (2022-08-22 - Rating: 5)

    Our A/C wasn’t putting out cool air Thursday afternoon so I called about 5:30 PM. The answering service took the details and I got a call back within 10 minutes. Told Andrew our situation and we agreed to his coming by early the next morning. Even though our A/C had started working again, Andrew still wanted to come check things out. He arrived before 8:00 and went to work. Within a short time he found the problem. He explained the problem and had the part to fix it. If Andrew hadn’t insisted on checking things out after the A/C started working again, it was likely the problem would have returned. Because the part should have been replaced during the May maintenance , there was no charge for the house call.This is the kind of service you get from Hansberger Refrigeration. Professional, knowledgeable, honest, and caring.

  • Review 78 (2019-12-06 - Rating: 5)

    I had a wonderful experience with the techs from Hansberger Refrigeration. The techs took the time to explain the issue with our AC and what they were doing to fix it. The techs were knowledgeable, on time and courteous. They communicate and establish proper expectations from the time you call them until your issue is resolved.

  • Review 79 (2024-10-16 - Rating: 5)

    We would highly recommend Hansberger Refrigeration and Electric!! Extremely knowledgeable, very professional, polite and prompt. Workmanship is impeccable from start to finish.

  • Review 80 (2022-04-07 - Rating: 5)

    Jediah and his team are reliable, professional, and complete the work they agree to no matter how complex or difficult it may be. I had dealt with another company in town and after they saw what was involved I never heard from them again. The new duct routing to get more air to my sons room was very difficult to achieve and took them multiple visits to get it right. They never gave up and saw it to the end. Its nice to see a modern day company with old school work ethics. Issac is a pro and did a great job....you could tell he really cared. Thanks to all the guys at Hansberger! Id recommend them to anyone.

  • Review 81 (2020-07-22 - Rating: 5)

    Hansberger Refrigeration was a pleasure to work with. No one ever wants to put out money for our basic air conditioning needs, but the whole crew at Hansberger’s made it more palatable. Professionalism, courtesy, and respect were shown throughout the whole procedure. Thanks, Albert, our sales representative was knowledgeable, prompt and truthful with his presentation. Mike and Luis were exceptional with the installation, they seemed to care about our comfort, always pleasant, and cleaned up afterwards. All in all, a very good experience!

  • Review 82 (2017-07-15 - Rating: 5)

    I called jus before noon and a tech was able to come out same day which was totally unexpected! Service Tech was awesome and professional. He had my AC up and running in record time! I will use their services if I ever am in a bind again. Highly recommend Hansberger. Thank You!!!

  • Review 83 (2024-06-07 - Rating: 5)

    On time and complete the roof work in 110 degree heat. Certainly happy to be comfortable in home once again. K

  • Review 84 (2024-06-28 - Rating: 5)

    Polite technician and super helpful. 24hour service is definitely useful in Yuma.

  • Review 85 (2013-12-12 - Rating: 5)

    Love, Love, Love Hansberger Refrigeration Company. Owned and operated locally for years. The service is 1st class and satisfaction is guaranteed.I had an issue with a rental home property that Hansberger arrived to address immediately, they took pictures and documented the issue so that I could get it resolved and it saved me thousands of dollars because they acted so promptly and professionally. I would recommend this service (and company) to anyone looking for refrigeration service in the desert southwest. Thanks so much Mark & Ted (and staff) for looking out for your customers.

  • Review 86 (2023-05-16 - Rating: 5)

    Very happy for Hansberger to come right away and made sure we had our ac back up and running for the hot days to come. Mark was very efficient finding the problem and very fast at fixing it. Very satisfied customer thank you!!!

  • Review 87 (2024-10-31 - Rating: 5)

    Working with Mike was as good as customer service gets. Looking forward to years of quality service.

  • Review 88 (2020-06-25 - Rating: 5)

    This team was dispatched by my landlord to first assess, then install, and to afterward maintain a new air conditioning system for my residence. They have done all of the above accurately, efficiently, affordably, on time and with a smile on their face. They have also been willing to answer any/all questions I have had relating to the equipment they installed for me. I am blind and have an accessible thermostat that (when I asked them to install) they had no argument or trouble doing after looking at the installation instructions that came with the mostly standard device.

  • Review 89 (2021-07-28 - Rating: 5)

    Hansburger refrigeration has been my absolute go to for all things air-conditioning related. Every single time that I have called, they’ve been prompt with a technician to address my problem, and those sometimes he could take a little while to diagnose as to be expected, they always worked with us to ensure we got the highest quality service.There have been multiple technicians that have come to our site from initial installation of our wonderful full house Lennox to annual maintenance.I would like to especially shout out Floyd who came to my house this last time. Enjoyable to talk to, prompt and efficient, he was the a pitta me of what you would like in the service technician. Thank you Hansburger for keeping us cool in the Arizona heat!

  • Review 90 (2018-09-10 - Rating: 5)

    I have lived in Yuma for over 25 years and knew of Hansberger when we first moved here but found them to be too expensive for what I could afford; I was trying to save a couple bucks. Since that time I have now learned the price you pay when you dont hire and pay the price that comes with quality. Saving a couple bucks in the short-term cost me lots of bucks in the long term. I called Hansberger to give me a quote for reconditioning my 10 year old a/c units ... to have the air handlers removed and thoroughly cleaned. Not only was the quote very competitive, the work was done by technicians who obviously care about the job they do. I couldnt be more pleased with their service and recommend their service if you want top-notch customer service.

  • Review 91 (2021-09-07 - Rating: 5)

    We are very pleased with our Lennox air conditioning unit that was installed by Hansberger two summers ago. Our electric bills were running as high as $350.00 a month with the old unit, with the Lennox unit the highest summer bill has been $130.00.We are very happy with the unit as well as HansbergerAnd their excellent technicians & service.We give them a Triple AAA rating.

  • Review 92 (2024-05-16 - Rating: 5)

    We called about 30 minutes before they closed because the a/c was leaking. They sent a tech out that same day, even though after hours at no extra charge. He arrived within the hour, cleared the clogged drain tube, wiped up the water inside and checked the inside unit. He was very professional. We highly recommend this company.

  • Review 93 (2020-03-25 - Rating: 5)

    I am referring Hansberger Refrigeration and Electric Company for your heating and cooling solutions.My total system replacement project was executed smoothly from the initial evaluation and quote to the demolition of the existing system and fitting of the new system.Thanks to the professionalism of Albert making the right evaluation of my needs and the efficiency of my installation mechanics Mike and Tony I am ready for a hot summer. We met with Mark Hansberger to extend our complements to his entire company.

  • Review 94 (2024-06-21 - Rating: 5)

    They were fast and extremely professional. I definitely would recommend

  • Review 95 (2023-08-18 - Rating: 5)

    I received outstanding professional, knowledgeable, and honest service from the technician of this company. Haneberger Refrigeration and Electric Company is my new favorite place for my air conditioner needs.

  • Review 96 (2020-04-28 - Rating: 5)

    I have used Hansberger for several years to service my H-VAC system. From their office staff to their technicians, Hansberger’s customer service is top notch. They arrive when they say they will and in the few cases where the technician is going to be delayed I ALWAYS receive a phone call in advance letting me know of the delay. Hansberger’s technicians are friendly and very knowledgeable, this company stands behind their work. I highly recommend Hansberger Refrigeration.

  • Review 97 (2020-06-22 - Rating: 5)

    The young lady that answered the phone was polite and knowledgeable, gave us a price to check out problem. Mark came out right before overtime, went up on the roof checked the unit got it working. Checked everything got back on the roof again and before he left cold air again. Honest, trustworthy, company can not go wrong using them, and charged what they say!!!

  • Review 98 (2022-01-03 - Rating: 5)

    We are very pleased with the new Lennox unit. The installation was custom made and truly done by artists. The friendliness and professional behavior made our experience very pleasant. We recommend Hansberger Refrigeration and Electric to anyone.

  • Review 99 (2023-07-19 - Rating: 5)

    Exceptional service. Nancy, from initial contact and follow through gave me confidence that I would be taken care of. Cam, the tech handled everything very professionally. Thank you.

  • Review 100 (2024-05-08 - Rating: 5)

    As always, the service was excellent. The response time was very prompt and Victor was very good about explaining everything.

  • Review 101 (2024-12-16 - Rating: 5)

    Everything went well knowledgeable service tech

  • Review 102 (2024-04-12 - Rating: 5)

    Thank you Lucas! Very happy with this service. Very courteous and polite young man, keep up the greatwork.

  • Review 103 (2019-12-10 - Rating: 5)

    Hansberger services the paint booths and electrical issues that come up at our fast paced high volume collision shop. When things break we can’t afford to be down. Hansberger is always there fast, and best of all they are there once and the problem is gone. They are punctual, professional problem solvers that can keep your business doing business. It’s easy to give them my highest recommendation because they have earned it again and again.

  • Review 104 (2024-08-07 - Rating: 5)

    Hansberger Refrigeration has provided us with our A/C needs here in Yuma, AZ. for over 10 years. Very happy with the quote options that were provided to us that let us decide which replacement A/C would fit our needs and our budget.

  • Review 105 (2020-12-03 - Rating: 5)

    We have used their maintenance program since we installed our new system in 2011. This program helps extended the life of our system and keeps it running efficiently. They call twice a year to remind you its time for your maintenance. Very professional and kind company!!

  • Review 106 (2024-07-10 - Rating: 4)

    We called to have them come look at our unit as it was not keeping a steady cool temperature. Victor & my boyfriend got on the roof to exam the situation. Victor stated that it just needed to be cleaned with a water hose. As my boyfriend proceeded to do so, Victor leaves. Next day, still doing what it was when we called. So, we waited til Monday to call and we called SEVERAL times and finally talked to the manager. VERY RUDE & we were told, ā€œWe MIGHT can get out there tomorrow.ā€ Around 11:30am Tuesday, Cam (I think that was his name) came to assess the situation and was SO much more pleasant. He explained what was going on and fixed the problem. 😊 Low on coolant! 5 ā­ļøā€™s to Cam & HORRIBLE service from Victor!

  • Review 107 (2023-01-30 - Rating: 5)

    Mike was a great representative of the company. He took his time and answered all my questions to make sure I was sure of my decision to install a new AC system.

  • Review 108 (2021-04-26 - Rating: 5)

    The technician (Floyd) was on time, kind and professional.Floyd asked me to call into the office to make a payment where I was informed I would receive a text with the ability to make the payment but it was not sent to me (3 days and counting). Only complaint.

  • Review 109 (2020-10-02 - Rating: 5)

    Purchased new HVAC system. Pleased with the system and contractor installation. Have a couple of issues that they came out and took care of and are working with them on a couple of items currently. Pleased with their service department and overall the company is one that I would recommend to anyone looking to repair or replace their HVAC systems.

  • Review 110 (2023-11-29 - Rating: 5)

    We have used Hansberger Refrigeration for many years. Weve enjoyed their fast reliable service and very friendly staff.

  • Review 111 (2023-06-29 - Rating: 5)

    We have used Hansberger for years and they have done an excellent job for our family. Good workmanship and great value.

  • Review 112 (2020-05-05 - Rating: 5)

    Hansberger refrigeration is a great family own place who always takes care of their customers. All if their employees are very friendly. Professionals and courteous. They are the only ones taking care of my house and my moms.

  • Review 113 (2020-08-20 - Rating: 5)

    Hansberger tech, Victor, checked my A/C unit and quickly determined case of malfunction and advise me of time and cost to repair. I heard back from Hansberger within an hour or so regarding the proper procedure going forward.Thanks for being there.

  • Review 114 (2019-10-22 - Rating: 5)

    Saved me thousands. I had them come to give me a second opinion. The first AC company that I had called wanted to replace my condenser unit. When the salesman came from Hansbeger the first thing he said was that the circuit breaker was the wrong size. He replaced the circuit breaker and the checked the condenser unit and the system works greatly appreciate

  • Review 115 (2020-11-03 - Rating: 5)

    I have never had a problem with this company. That have always been prompt and courteous. They take the time to explain what they found wrong and what needs to be done to fix the problem. The office staff have been communicative, scheduling and adjusting times based on the availability of the technician.

  • Review 116 (2023-09-29 - Rating: 5)

    Very professional workers. Good service. Changed blower motor out in less than 2 hours. Nice and cool now.

  • Review 117 (2021-06-11 - Rating: 5)

    My roommate called and let me know my less than 2 yr old A/C wasnt cooling. I was on my way to Indiana. I called Hansbeger and they showed up, recharged the system and told me the compressor was broke. The recharge lasted less then 24hrs. Called them back and they brought out a portable A/C unit. So come to find out, my compressor was destroyed. So Hansbeger called Lennox and after talking they decided to replace my whole unit, at no cost to me. A+ Hansbeger, Lennox.Hansbeger, beyond the best.

  • Review 118 (2021-06-22 - Rating: 5)

    Great service- always honest and tells you exactly what need to be done. Prompt service and suits my needs. I wasn’t even in the country when I first talked to them and they took care of me! Professional!

  • Review 119 (2019-12-11 - Rating: 5)

    Monday 7:15 am, November 9, 2019. Hansberger Refrigeration job Scope:1. Remove (2) older A/C heating units and Replace with New Mini-Split Heating and A/C Units.2. 2 locations, City of Yuma and 2nd location Yuma County Arizona.3.Hansberger Personnel Technicians & Installers: Miguel Molina, Mark Charles, Ricardo Lopez, Victor Cruz and Office Dispatcher Emma Maldonado.4. These are knowledgeable and very nice people that have done a great job for us at our home and rental property.5. Our Family has used Hansberger Refrigeration over many years on varies homes and our Small Business in south county Yuma Arizona.6. Hansberger has also installed out Solar System and our Lennox Solar Heat Pump (a wonderful Unit on our home, a very good installation and over 4 + years our electric cost have dropped below 50% ( we are a all-electric home).This is a great company with great personnel. Please check with them if you need service.WLPS Trust of Yuma CountySpeakman Trustees

  • Review 120 (2023-08-11 - Rating: 5)

    Can when promised and stayed till they completely fixed our problem...would highly recommend..dealt with two of there tech and both were a great pleasure to deal with

  • Review 121 (2020-09-10 - Rating: 5)

    Always total professionals and friendly. Maintenance is always above and beyond what we expect. It was a great choice picking Hansberger to install our HVAC system.

  • Review 122 (2020-05-05 - Rating: 5)

    Charlie was great. We will not buy a new heatpump for the pool, as we are not wanting to spend the money. There were no parts available, but a solution was agreed upon. So appreciate Charlies help with that.

  • Review 123 (2020-06-06 - Rating: 5)

    Very courteous staff. My air conditioner went out and they came and fixed it the same day. Also gave me a courtesy call later that day and then a couple days later to make sure it was working.

  • Review 124 (2024-07-17 - Rating: 5)

    Between my Home Owners Ins. Tech and Hansberger, I will always pick Hansberger! Very trustworthy, reliable, and friendly.

  • Review 125 (2023-10-10 - Rating: 5)

    Great deal and finance from Mike, very happy to be referred to him. I bought a new a/c.

  • Review 126 (2019-12-16 - Rating: 5)

    Hansberger Refrigeration was available to assist my facility the same day and remedy our issue professionally and efficiently. It’s comforting to know that we have businesses like Hansberger Refrigeration who understand quality service!!!

  • Review 127 (2020-03-31 - Rating: 5)

    I’ve been a customer of Hansberger Refrigeration since 2017 and I’m glad the other company I was using chose to not answer their phone. The level of service provided by Hansberger Refrigeration is top notch and their technician, Floyd Mosier, is the best.

  • Review 128 (2022-12-27 - Rating: 5)

    I called at 9am this morning and they were here before 2pm. Mark was fantastic! I now have a warm house again.

  • Review 129 (2024-09-10 - Rating: 5)

    Fast friendly service. Thank you!!!

  • Review 130 (2023-11-18 - Rating: 4)

    Always friendly and prompt. Great customer service, and their technicians are considerate and kind.

  • Review 131 (2024-07-03 - Rating: 5)

    Tech Martin was amazing. 5 Stars.

  • Review 132 (2024-05-03 - Rating: 5)

    Spoke with Nancy. She was the consummate professional — very knowledgeable and helpful.

  • Review 133 (2020-08-24 - Rating: 5)

    Amazing company. Ac went out and they were there to fix it within 2 hours of reporting my issue. Very polite and professional. Rates are not inflated.

  • Review 134 (2024-06-26 - Rating: 5)

    Great service guys should come to the house are always awesome girls in office are also great. I wouldn’t go with any other company!!!! Mrs S Green

  • Review 135 (2023-04-13 - Rating: 5)

    Victor was awesome. Engaged and well informed. We will definitely call for services should the need arise.

  • Review 136 (2023-09-05 - Rating: 5)

    Technician I believe his name was Cam. Was awesome knew his job and handled it well. A+ for sure.

  • Review 137 (2022-08-16 - Rating: 5)

    Our AC quit working so I called Hansberger to see if it could be repaired. Thankfully it could be. I am very pleased with their service and will call them again if needed.

  • Review 138 (2020-09-16 - Rating: 5)

    They arrived on time for an evaluation and estimate. They provided an honest, professional opinion on our AC. Have not received the estimate at the time of this review, but were knowledgeable and have been the only company to diagnose the issue.

  • Review 139 (2023-06-13 - Rating: 5)

    Mark came out when our a/c stopped working and he was awesome! Very professional and knowledgeable!

  • Review 140 (2021-02-25 - Rating: 5)

    Great service at a great price I couldn’t complain others probably would’ve charged more.We were helped by charlie,he was very polite,very quick and precise in his work.staff was very polite and I highly recommend them to anyone reading this review.

  • Review 141 (2020-11-19 - Rating: 4)

    Good service. Sticker shock at the fee. Very minor repair just had 2 wires switched. $173 bucks.

  • Review 142 (2021-03-22 - Rating: 5)

    Arrived on time, very friendly and professional. I really liked that he had the part needed on his truck, no waiting around for it to come in. Highly recommend!!

  • Review 143 (2019-09-12 - Rating: 5)

    They replaced my broke down A/C unit with a new Lennox unit at a fair and reasonable price several years ago. Unit cost less to run than my old unit, and it is still working A-OK today.

  • Review 144 (2021-09-29 - Rating: 5)

    Hansberger is awesome! They’re always on time and professional. The repair folks are great! I will always use Hansberger!

  • Review 145 (2023-08-12 - Rating: 5)

    Came quickly and kept me informed. I live out of state so it was really a relief to get such prompt efficient service

  • Review 146 (2022-08-05 - Rating: 5)

    My wife and I would like to thank you for getting to us so quickly, Mark was awesome, he was very professinal and explained everything very well, Thank you so much.

  • Review 147 (2021-12-04 - Rating: 5)

    Mark was really helpful explaining the issue and his recommendations. He came on time and performed job as expected. Thank you Mark!

  • Review 148 (2020-07-06 - Rating: 5)

    Hansberger Refrigeration company does out of their way and will stand behind their products. I personally received a phone call from the manager to talk about a concern of mine , with my unit. I followed his many years of experience, to help my unit to keep running through the seasons. I trust Hansberger Refrigeration.

  • Review 149 (2018-10-30 - Rating: 5)

    Very pleased with my technician Floyd who was both personal and professional as well as the high quality of service and product I received.. Would highly recommend and use again!

  • Review 150 (2024-05-10 - Rating: 5)

    I had a ductless AC unit and an RV electrical service installed at my house by Hansberger. I received professional and courteous service from each of the Hansberger employees that I interacted with, including the front desk, estimator, and the installing technicians. I will be recommending this company to others needing similar work.

  • Review 151 (2020-06-22 - Rating: 5)

    Excellent work. Victor went out of his way to fix my noisy air conditioner. It is running and cooling better than ever.

  • Review 152 (2023-11-15 - Rating: 5)

    Always satisfied for atleast the. Last 30 years of super good service, and quality products.

  • Review 153 (2021-06-04 - Rating: 5)

    Excellent Customer Service! They came out the same day and it was a super quick fix. Nothing major! I’m very thankful!!

  • Review 154 (2020-01-09 - Rating: 5)

    Received a quote, a start date and completed on time. Professional business. New heat pump works great.

  • Review 155 (2015-06-03 - Rating: 5)

    Service was fast! The staff was very knowledgeable and friendly. I will definitely use them again to service my AC.

  • Review 156 (2021-04-21 - Rating: 5)

    I have been a customer for 6 years. I highly recommend them. Excellent customer service from office staff to technician.

  • Review 157 (2024-01-27 - Rating: 5)

    Well I just got to say I first visited and had an estimate by the second largest heat pump repair facility in Yuma Arizona, and their quote was $250 higher than Hansberger. And I must say their technician was on top of it, he installed a new electronic boardI on a 20-year-old heat pump, so it was a wiring nightmare, the technician spent a couple of hours trying to figure it out, called for help Mark came to his assistance and fixed it in 20 minutes. Job well done I would never hesitate to call him again Great company great service excellent work. All is well and working perfectly.

  • Review 158 (2020-03-07 - Rating: 5)

    Tech arrived early and when he finished the maintenance he came to the door and told me every thing looks ok and it is ready for the hot days ahead

  • Review 159 (2023-09-21 - Rating: 5)

    Both techs were very friendly and fixed the problem without any difficulty.

  • Review 160 (2024-07-08 - Rating: 5)

    Always the best…….prices and service!

  • Review 161 (2021-06-03 - Rating: 5)

    Helpful and thorough service on my unit. Looks like I’ll need to replace it, but we explored every option before coming to that conclusion. A+

  • Review 162 (2024-12-11 - Rating: 5)

    Great customer service!!!

  • Review 163 (2020-05-08 - Rating: 5)

    We had our air conditioner checked before we leave for summer to make sure it will run during that time to keep our house somewhat cool.

  • Review 164 (2023-10-05 - Rating: 5)

    Hansberger is an amazing company and their customer service is excellent.

  • Review 165 (2024-10-14 - Rating: 5)

    You just performed the semi annual fall service on my HVAC.I give you an excellent on the service call.However the filters were really expensive, $27 for two filters? I found the exact filters on Amazon that includes four filters at $9.95 each. You can probably guess anout now of where Ill get my filters from now on!

  • Review 166 (2024-08-27 - Rating: 5)

    Quick and professional service!

  • Review 167 (2023-10-04 - Rating: 5)

    Always great service. Have used them for many years.

  • Review 168 (2020-08-12 - Rating: 5)

    HANSBERGER is a Great Company...Been with them for over 20 years... Floyd is a great, professional Technician.... Trustworthy Company...!!!

  • Review 169 (2024-09-09 - Rating: 5)

    Fast, and affordable service.

  • Review 170 (2013-12-20 - Rating: 5)

    We have always used Hansberger Refrigeration for our service and installation needs. Excellent response and service.

  • Review 171 (2021-01-06 - Rating: 5)

    Charlie has been my service repairman for a long time. He is always on time and good work.

  • Review 172 (2020-08-18 - Rating: 5)

    Very professional even with covid situation, did a great job and very reasonable. I will use these services again.

  • Review 173 (2021-01-26 - Rating: 5)

    I have been using them for bi-annual maintenance since 2016. Love their service.

  • Review 174 (2020-08-13 - Rating: 5)

    Service person was on time , polite and informative, service performed in non intrusive manner and timely but not rushed fashion I would recommend this service provider to others

  • Review 175 (2020-04-01 - Rating: 4)

    They were able to fit me into there schedule at short notice and came when they said they would. They were professional.

  • Review 176 (2020-04-22 - Rating: 5)

    They can’t to service our AC unit and were prompt, professional and the price is very reasonable. I highly recommend them.

  • Review 177 (2023-11-04 - Rating: 5)

    Installed a new HVAC. Mike M. put together several quotes and explained them thoroughly at our house. He didn’t put any pressure on what we picked. The job took two days and they left everything clean. Everybody involved was professional and knowledgeable.

  • Review 178 (2021-05-06 - Rating: 5)

    Theyre a great company reliable great service and I would definitely recommend them.

  • Review 179 (2023-08-23 - Rating: 5)

    Cam was very thorough, honest and professional.

  • Review 180 (2024-04-23 - Rating: 5)

    All good. Thx

  • Review 181 (2020-09-08 - Rating: 5)

    Hansberger is always courteous and professional while taking care of our twice a year maintenance program!

  • Review 182 (2023-03-22 - Rating: 5)

    Mike and his install team Miguel, Anthony, and Ruben were fantastic. Extremely knowledgeable and very friendly during the whole process.Mike called the day after the install to ensure everything is working properly. Very happy with the system, its super quiet and efficient.It rained part way through the install but they still made it work and finished the project without issue.I would highly recommend Hansberger and their team if you are looking for a new system.

  • Review 183 (2024-01-23 - Rating: 5)

    Very good service. Knowledgeable tech reps.

  • Review 184 (2020-05-15 - Rating: 5)

    Thanks Hannsberger for taking care of our yearly service. Charlie was awesome and the process was right!

  • Review 185 (2024-07-01 - Rating: 5)

    Excellent customer service.

  • Review 186 (2023-09-10 - Rating: 5)

    I called on a Sunday at 830 in the morning. Mark was there in less than an hour and the job was complete in a few minutes. I so appreciate the fast response and professionalism.

  • Review 187 (2022-02-15 - Rating: 5)

    Give good information make sure everything was working correctly and explain what they have done

  • Review 188 (2022-08-30 - Rating: 5)

    I own a pet salon and cannot have animals in the building over 80 degrees, so imagine my panic when I walked in on Monday to discover my A\C was out during August, with a fully packed schedule the next day. They came out first thing the next morning and we were able to continue business as usual! Our tech was on time, friendly, fast & efficient! Thanks guys! We will definitely use you for all future needs!

  • Review 189 (2023-10-17 - Rating: 5)

    Excellent service from office to technician. Highly recommend!

  • Review 190 (2020-08-20 - Rating: 5)

    Professional qualityAttitude, great price to truble shoot my HVAC system.

  • Review 191 (2020-07-02 - Rating: 5)

    They have been out go to for ac units or issues for years. Always friendly and provide top notch service.

  • Review 192 (2020-06-30 - Rating: 5)

    These folks know what they are doing. A very professional company with great customer service.