Roto-Rooter Plumbing & Water Cleanup

Located in Youngstown, Ohio

Address: 229 N 4 Mile Run Rd suite a, Youngstown, OH 44515, United States

Phone: +1 330-395-0001

Rating: 4.6

Services

On-site services
Language assistance
Repair services
Appointment required
Credit cards
Credit cards

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
I had an issue with a leak caused by some really poor work done by another plumber, and I was dreading having to deal with the mess. Thankfully, Mike C. from Roto-Rooter came to the rescue. He’s an incredible guy—friendly, professional, and clearly very skilled at what he does. He went above and beyond to not only fix the leak but also clean up the shoddy work left by the previous plumber. I couldn’t believe how quickly and thoroughly he got everything done. I highly recommend Mike C. and Roto-Rooter for anyone looking for top-notch plumbing service. Thanks again, Mike—you saved the day!

Review 2 (2024-10-21 - Rating: 5)
Roto rooter are the guys ! Seriously, I called in and they said someone would be available and out in an hour. Didn’t even take 30 minutes til they were here. They were super professional and understanding guys. Did an awesome job ! Austin & (I apologize I missed his name but he was also awesome!) we’re Thorough, honest and quick. Weren’t even here for an hour. Cleaned up and reassured me that I caught it in good time. You could tell he was very knowledgeable and I couldn’t be more pleased knowing the job was done right. 11/10 recommend !!!!

Review 3 (2024-10-03 - Rating: 5)
Thank you so much to Zach who came out for a service call yesterday. He was polite , efficient, and knowledgeable. He took the extra time to explain what was going on with our washer drain and cleaned up after . If you need work done this is the man for the job. He will take care of you . Thanks again Zach for doing a wonderful job.

Review 4 (2024-08-16 - Rating: 5)
Austin was amazing!! He was very professional and thorough. He made us aware of all of our options to fix our clogged bathroom sink.Any future issues, with any plumbing problems, he will be my one and only call!! Thank you again!

Review 5 (2024-09-03 - Rating: 5)
We could not be happier with the service roto rooter’s team provided! (Austin, Dante and Zach) They were extremely knowledgeable and kind, just the type of people you would want for the job. And super fast! If we need any other plumbing work done we will be calling and asking for them specifically 😊 We will also be recommending roto-rooter to other customers!

Review 6 (2024-08-09 - Rating: 5)
We are 1st time home owners and having to call a plumber out was super nerve wracking. Until Mike came! I could not be happier with the service he provided! He was extremely knowledgeable and kind, just the type of person you would want for the job. And he was super fast! He was here for only like an hour! If we need any other plumbing work done we will be calling and asking for him specifically 😊 We will also be recommending roto-rooter and Mike to others!

Review 7 (2024-12-03 - Rating: 5)
The worker was pleasant and did a thorough job with installation of basin sink. No leaks, the soldering was clean, and he cleaned up all messes. Super job and Im well pleased.

Review 8 (2024-10-04 - Rating: 5)
Michael was very professional fixed our drain issue we had also cleaned up after himself. Gave us helpful tips and tricks for the future. Also installed a toilet for me. He did a great job. I will be calling again with any problems I have. Thanks Micheal!!!

Review 9 (2024-10-31 - Rating: 5)
I had a great experience with services. They fixed my gas line in a timely manner.Zach and Austin were very professional and a pleasant to work with.

Review 10 (2024-09-25 - Rating: 5)
Austin was amazing in solving our issue with our footer drains. He was professional and quick. Roto rooters responsiveness was amazing as well! Will ask for Austin in the future for all my plumbing needs!

Review 11 (2024-08-20 - Rating: 5)
Chris came out and did and inspection as well as a cleaning. He was very through and described everything that was going on in great detail. He showed me the video of the inspection and the problem areas that needed addressed. Highly recomend using Roto-Rooter. Made the appointment online the night before and they were here before 10am the next day!

Review 12 (2024-10-28 - Rating: 5)
On a Friday night Chris Rivera came out right away fix the problem. . He put me in touch with someone to help fix the damage. Chris was so nice, professional I would call him again.

Review 13 (2024-07-30 - Rating: 5)
When I called, they were friendly and helpful. The technician was to my house in 40 minutes. He went straight to work and had the job finished in under 30 minutes. Final bill matched the estimate that I was given before the work began. Great service. I would highly recommend.

Review 14 (2024-11-09 - Rating: 5)
Austin Upper and Mark came to snake my drains today. They were very polite, respectful and informed me of what was going on. Left my house tidy. Highly recommend them.

Review 15 (2024-07-17 - Rating: 5)
I want to thank Zach for excellent service once again! He came to install a new toilet and to do some pipework at my water heater. On an earlier visit for a clogged toilet, he discussed some options for me since I had a unique situation going on at the time. Well my problem has now been solved with his help! His options were very helpful and he is so knowledgeable that it was a no-brainer having him do the work. And it was nice having no pressure with my decision. After we discussed my options, he told me to call and schedule when I was ready to have the work done. I also de ided to use the financing that Roto Rooter offers. I was able to do a 6 month same as cash option so that helped with my budget. Onething I like about Roto Rooter is that youcan request the same technician since they already know you and your home. And I cant forget to mention the office staff. Sheila is just the best and always so pleasant when I call. I never have to wait long to get an appointment. Lonnie was wonderful helping me with the financing. I always have a great experience when I use Roto Rooter. Thank you Roto Rooter!

Review 16 (2024-08-13 - Rating: 5)
Was easy to contact and schedule. Tried to call a couple local companies but couldn’t even get anyone to answer. Called Roto-Rooter at around 8:30 am , they arrived about 10:30 finished around noon. They were polite and professional. Definitely who I will call if I need plumbing work 👍

Review 17 (2024-09-10 - Rating: 5)
Austin was very professional and timely. He made sure I was aware of every aspect of the repair. I will be recommending him to friends and family in the future.

Review 18 (2024-09-17 - Rating: 5)
Had a serious sewage backup in our basement. Brian quickly came and snaked the drain and found our pipes were rotted out and that’s why it kept backing up. He showed me on their snake camera which was cool. Gave us a quote the same day to have them come fix it.

Review 19 (2024-07-31 - Rating: 5)
Austin did a great job installing our hot water tank. He was very helpful explaining everything and was very polite. We would recommend using Roto - Rooter to our friends.

Review 20 (2024-07-31 - Rating: 5)
Thank to Ray for finding and fixing my water pipe. Very prompted and knowledgeable at his job. Could have not asked for a more pleasant or prompt as of an emetiat same day work. Thanks again Ray would recommend you and Mr Rooter to everyone. Rose

Review 21 (2024-09-18 - Rating: 5)
Chris and Brian were absolutely great. As someone who is clueless about this type of thing, they took the time to explain everything and educate me on other areas connected to our pump. Truly appreciate them and their work!

Review 22 (2024-05-01 - Rating: 5)
Huge thanks to Austin. He arrived in a timely manner, explained my options thoroughly, and charged me a fair price. He completed the job and everything looks and works great. Very professional and clean. I’ll be sure to ask for Austin to handle all of my plumbing issues.

Review 23 (2024-08-25 - Rating: 5)
Pipe and shut off valve to water heater was replaced Brian did everything professionally and quickly updated me each step of the way excellent would hire them again. Hire them you will not be disappointed. Everyone I have dealt with has been trustworthy and professional. You will not be disappointed.

Review 24 (2024-07-18 - Rating: 5)
Austin was such a great help. He was calm and in control of the situation and took the time to explain the proper care and maintenance of the current plumbing situation in our rental. Thank you time a hundred!!

Review 25 (2024-07-10 - Rating: 5)
I would like to thank both Patrick and Sheila. My toilet needed replaced and it was a special order. It arrived within 7-10 business days as forecasted. And my install was able to be done the same day the parts arrived. Needless to say I am glad I called you guys!!!

Review 26 (2024-05-05 - Rating: 5)
I would like to give Patrick a 5 star review, he was great!! We had a clogged kitchen sink and he got it cleared and it is now working great. He arrived in a timely manner and he was very knowledgeable and explained everything very well. I am very satisfied with the service he provided, thank you!!

Review 27 (2024-04-25 - Rating: 5)
Chris and Dirty D initially showed up to assess the situation and were professional from the beginning. The let me know what I needed to hear instead of what I wanted to hear and we moved on accordingly. Chris gave me options on what was to come next and did it all in a manner that was easily understandable and I am thankful for that. Chris is definitely someone that I would want to do any jobs in the future for me because of the way he handled everything and how professional he was about it. If you need any work done from Roto Rooter then Chris is your guy.

Review 28 (2024-12-24 - Rating: 5)
Excellent service. Very professional and competent staff. Used twice for very different issues and were very happy with results both times.

Review 29 (2024-09-06 - Rating: 5)
Zach was extremely helpful and informative and fast ,he got my drain fixed in less than 3mins I will definitely be using their services in the Future

Review 30 (2019-12-02 - Rating: 5)
Household problems can occur at anytime. On a weekend, we worry even more! The decision to call Roto-Rooter was based on the longevity of the company name AND the fact that the website shows 24 hours. It was a pleasure to make the call to Roto-Rooter this Sunday. The phone was answered promptly by a real human voice! Chris was assigned to my situation. Within one hour, Chris arrived, ready to work. He did exactly as was explained that he would do over the phone: access the situation, inform of the fixability, verbal quote of the price, options of solutions. Once we agreed on a solution, Chris promptly went to work solving the water main clog/leak. Thankfully, the blockage issue was not severe, and within 45 minutes -- the home was good to go! Thank you Roto-Rooter and Chris for solving a predicament in a prompt and professional manner -- without draining the pocketbook. 5 star rating. It will be my pleasure to recommend your service to neighbors and call you in the spring for another flash flushing. Much Thanks,Happy Youngstown Homeowner

Review 31 (2024-05-02 - Rating: 5)
Mike and Tyler cleared out my houses main line and were very polite and professional. Water was coming up from my basement bc of roots. It was $1289 but they were in, did the job right, shared exactly what was happening in the process and even went above and beyond with cleaning up. Worth it to be confident in a job well done. Overall, I would recommend their service any day.

Review 32 (2024-09-04 - Rating: 5)
I truly appreciate the professionalism shown by the office and the guy who came out, Tim. I had a bad taste in my mouth from the last company and you smoothed that out. Thank you. I will use you in the future.

Review 33 (2024-08-19 - Rating: 5)
I had a great experience with Zach and Mark…they answered all my questions and concerns and gave me peace of mind…they were very knowledgable. I’m so happy I called Roto Rooter…thanks guys! 😃

Review 34 (2024-05-31 - Rating: 5)
Yesterday we had someone come out to assess our pipes because our basement had some flooding due to the recent rain. Our technician/plumber was fantastic and knew exactly what the issue was. He snaked our drains in the basement and the water started to drain almost immediately. We couldn’t be happier with the service we received yesterday!

Review 35 (2024-06-18 - Rating: 5)
Austin was friendly, on time, quick, and efficient. He went above and bring to answer all questions and explain everything he was doing. I would recommend this service to anyone looking for plumbing repairs!!

Review 36 (2024-04-19 - Rating: 5)
Chris and Dante came out on a Sunday when my kitchen pipes were out of service due to a leak. Chris gave me an explanation of what the issue was and provided me with options to take care of the issue. This is my second time dealing with Roto-Rooter and Ive had a good experience working with them.

Review 37 (2024-06-10 - Rating: 5)
I called with water back up in my basement and a service person was out within the hour! Tim was professional, explained everything, fixed the problem quickly and gave me great advice. Wonderful experience!

Review 38 (2024-08-22 - Rating: 5)
Austin was great!!! So knowledgeable and kind. Cleaned up after him himself. Went above and beyond. Thanks so much.

Review 39 (2024-12-17 - Rating: 5)
Zach Thompson was very friendly and knowledgeable and helpful,happy with the job he did and information he shared.

Review 40 (2024-12-21 - Rating: 5)
Austin was the man. Got here sharply and was able to diagnose the problem quickly. Highly recommended

Review 41 (2024-02-02 - Rating: 5)
I highly highly recommend Patrick Dunn and his crew, Dante and Rich. I had sewage back up in the basement along with old broken pipes. Patrick was quick to respond, explained the whole process calmly and easy enough for even me to understand! They worked tirelessly all day and didnt leave until everything was all cleaned up! Very personable, very knowledgeable, and very good at what he does!

Review 42 (2024-05-01 - Rating: 5)
Austin was punctual, polite, and very educated on my problem. He even made sure to tell me about any other issues he saw while in my home that I wouldnt have known without him being here. I will only use Austin from Roto as my plumber from here on out! Thank you for being so patient and caring about my issues!!!

Review 43 (2024-09-28 - Rating: 5)
Austin & Mark were pros and got the job done! Basement drains are cleared out and flowing nicely. Thanks guys!

Review 44 (2023-10-11 - Rating: 5)
Zach H came in a timely fashion he introduced himself and talked me through everything he was going to be doing. He was able to unclog my tub drain quickly. Very polite and professional and held good conversation as he let me watch. Overall great experience I will definitely use your services again and refer a friend!

Review 45 (2024-03-17 - Rating: 5)
Excellent service I had Zach and Matt out today to check on a back up in my sewer drain. They where professional friendly and knowledgeable. Wil definitely call them again if I had any plumbing needs.

Review 46 (2024-10-28 - Rating: 5)
Austin U. Had my issue found and fixed very fast, was kind and very professional! Thanks Roto-Rooter!

Review 47 (2023-08-21 - Rating: 5)
I needed repair/replacement on 2 sinks and 2 toilets that Ive been having the same problems with for 2 years. I called this morning and they sent someone out within the hour. Austin arrived and was able to quickly identify the problems and give us options and prices. He fixed our sinks quickly and gave us options for the toilets. He was very knowledgeable about products too. I described what I wanted the new toilet to have and he recommended a brand and model name of what I was describing. I found it on sale at Lowes, so he saved me money by knowing exactly what i wanted. Better yet, he was able to schedule me tomorrow for the install. In the past I liked to go with family owned businesses, but Ive had 3 plumbers here in the last 2 years and Im still paying to fix the same problems. Im glad I went with roto rooter this time. His diagnosis was logical and will save us $ in the long run. Austin has restored my faith in plumbers!

Review 48 (2024-02-27 - Rating: 5)
Patrick and Donte were the techs who came out first to assess the situation with our downspouts (on a 6-plex condo building). The were prompt and arrived on time and did a thorough investigation of the downspouts and drains running a camera through each to check for any blockage. We were able to actually view the camera on the screen as it went from the building all the way to the street. Both technicians were extremely professional and courteous and could not have been any kinder and sympathetic to our situation. Patrick returned the following day with Zach (another outstanding tech) and they used a hydro jet to flush out any possible debris or blockages in the pipes. They explain everything every step of the way and addressed any concerns that I may have had about the procedure. We could not have asked for better service and I highly recommend this company (the Youngstown - 229 N 4 Mile Run Rd. location).

Review 49 (2023-10-03 - Rating: 5)
Zac was competent, engaging, and informative. He thoroughly explained our options, provided appropriate recommendations, and got right to work correcting the issue. He was respectful of our property and made sure we were completely satisfied with the work. Impressive and highly recommended.

Review 50 (2023-08-04 - Rating: 5)
Chris came to our home and immediately diagnosed the issue and was very knowledgeable on the issue and what needed to be done. Aaron had came to us and let us know what needed to be done to clean up the water and sanitize the basement and was very knowledgeable on what needed to be handled through the insurance. What we also like is that Aaron was able to handle everything with our insurance down to taking pictures and sending the adjusters everything they needed. I highly recommend Roto-Rooter for any plumbing needs.

Review 51 (2024-05-21 - Rating: 5)
When our shower drain started leaking, Austin and his team did a great job, not only fixing the drain, but making sure everything was dry and in good condition before they left.

Review 52 (2024-11-21 - Rating: 5)
Zach was great, very professional, friendly, and knowledgeable. Will call again for anything else needed.

Review 53 (2024-02-15 - Rating: 4)
Zach T. was amazing! He was very knowledgeable, told me everything I needed to do before, during, and after he replaced my water main pipes and handles. A little pricey, but worth it to me.

Review 54 (2024-08-12 - Rating: 5)
Patrick came out and was very friendly. He took his time and made sure the work was done right. 10/10

Review 55 (2024-11-11 - Rating: 5)
The secretary Ms Kim was absolutely amazing. She was very understanding and willing to answer any questions that I had even with me calling back multiple times.The technician Mr. Austin I appreciate him so very much. He explained everything very thoroughly to me as he went along. When he left I completely understood everything he had done.I thank Roto Rooter for great service today and I would highly recommend them.

Review 56 (2024-04-12 - Rating: 5)
I highly recommend Roto-Rooter of Austintown. Zach H. was our technician and he was super helpful, knowledgeable and friendly. He took his time explaining what caused the issue with our drain and how we could prevent future problems.

Review 57 (2023-04-17 - Rating: 5)
The representative called me today to say our plumber could arrive earlier, and of course I accepted (what a pleasant surprise). Patrick arrived within the hour and did an amazing job. He was so courteous and kind. I love working with Roto Rooter. They come quickly and get the job done right.

Review 58 (2023-06-05 - Rating: 5)
Chris was my technician. He was fantastic. It was a Saturday and he was there within 2 hours of placing the initial call. He was very honest about my situation and explained what was going on with my drain in live time. I would recommend every time a situation is out of the realm of the “do it yourself” category.I will definitely recommend and use again.

Review 59 (2023-06-09 - Rating: 5)
They saved the day. My wife and I own a rental hall and during a Sunday party all our floor drains started backing up. We called Roto-Rooter and they were out in about an hour. Austin was great and was able to fix the problem so we could be back open for business the next day. They were very informative and explained exactly what they were doing and pricing was given to us right upfront.

Review 60 (2020-09-20 - Rating: 5)
We had an incredible experience!! We noticed we had a main leak in our basement and called around 7PM. They came by 8:30, and we understood due to previous calls before ours. Zach was our technician and did a fabulous job!! He was detailed in his explanations and was up front of what needed to be done. He answered all our questions in a professional manner. He was also super sweet to our dog and cat that tried to visit him going in and out of the house 😂 If we have another experience, we are definitely going to request him again due to his diligent work. 🙂

Review 61 (2023-10-15 - Rating: 5)
10-15-23 They installed a new Hot Water Tank for me and I am EXTREMELY pleased with their services!!! I never called them before because I heard they were expensive. Not true yall! I feel I paid a fair price for what they did for me. I felt like they cared about solving my dilemma. From the moment I made the initial call speaking to Ms. Kim...to the time the Techs (Brian & Richie) finished the project they were VERY professional, polite, and confidently answered all my questions. The Techs arrived promptly, and Roto-Rooter taking credit cards for payment now.... for me was a BONUS! I HIGHLY recommend this Youngstown Roto-Rooter company!!

Review 62 (2023-08-03 - Rating: 5)
The gentlemen Chris & Brian who initially were sent out to determine what might be going on were great guys & checked out everything I had questions about. They also called someone (I cannot remember their names) from Roto-Rooter that could further handle what issue wasn’t plumbing related but potentially mold and mildew. Those gentlemen took the time to crawl up into the attic discovering our problem which a previous company had refused to do. Overall happy that they took the time to hear my concerns and address them.

Review 63 (2024-03-30 - Rating: 5)
Austin and Donte came out same day when we had a drain issue in our half bath. They were fast, friendly and super helpful in explaining the issue. Thank you!

Review 64 (2024-01-28 - Rating: 5)
If you need to call Roto Rooter ytown, request Patrick!!!! This is the second time he’s helped us out! Professional and knowledgeable - took us through every bit of the process. Confirmed that the job was done correctly via camera, and gave us great tips on what we should do in the long term. Thanks, man!!

Review 65 (2023-12-12 - Rating: 5)
Had very bad water damage due to a main line break in my upstairs bathroom I contacted Roto rooter where Lonnie put me in contact with Aaron they came out 12/12/23 helped walking me through the insurance portion of this as well as explaining what they were looking for and how the process would go. Arron Tyler Amanda And Zoey came out removed the bathroom floor ceiling in my kitchen and kitchen floor as well as put up dehumidifiers and fans to dry the areas and put a protectant on the wood to prevent mold. They set all expectations of how our week will go. Definitely will recommend them to anyone who has water damage and or plumping needs.

Review 66 (2023-05-31 - Rating: 5)
We had a great experience with Chris R. from Roto-Rooter. We called because our shower was leaking into our garage. We were overwhelmed and unsure what to expect. We were hoping for a simple drain fix, but unfortunately, the previous owners of this house decided to DIY some plumbing and also used electric tape which was burning our wood! This was now not only a leak but a major fire hazard! What a mess!! Chris walked us through everything and inspected our other pipes to make sure there were no other fire hazards. We also talked about some other repairs we should expect in the future (but absolutely no pressure). He undid all the terrible work from the previous owner, replaced our bath tub pipes and drain, removed the fire hazard, and cleaned up. He walked us through everything he expected to do before and after. The estimate he provided was accurate.Chris was kind, professional, and had a great beard! We will work with Rota-Rooter going forward! Thank you for keeping our family safe!

Review 67 (2023-09-28 - Rating: 5)
Today I woke up with a sewer explosion in my basement. Zack and Dante were dispatched to my home within the hour by the most awesome customer service dispatcher.But the guys Zack and Dante went above and beyond the call of duty. They are Super Heroes!!! They were fast, thorough and extremely helpful.Don’t call anyone but Roto Rooter and ask for Zack and Dante. You will be saved.

Review 68 (2023-07-06 - Rating: 5)
We have used Roto Rooter a few times (for different issues). Austin has always been the one to come do the work. He is very professional and has fixed everything every time. I highly recommend them.

Review 69 (2024-01-07 - Rating: 5)
Austin was very professional and did an amazing job. He walked us through the entire jetting process and kept us informed of the real issues that needed to be fixed. 10/10 expirence.

Review 70 (2023-07-04 - Rating: 5)
This morning I woke up to having water coming up through my basement drain. I called roto rooter and had two men, Austin and Donte, here within 20 min! They assessed the situation and they were able to get the issue fixed quickly, neatly and professionally. I was actually out watching the camera they were using and they were explaining the things I was seeing. Also gave us some great tips to prevent it from happening again. As a woman, I am sometimes talked down to about things that are going on but they kept me very informed every step of the way. Thanks Austin and Donte for turning this into a positive experience!! 10/10 recommend these gentlemen!

Review 71 (2024-06-12 - Rating: 5)
Austin did a fantastic job. He made sure to leave the job site spotless and was dedicated to getting the job done well.

Review 72 (2022-06-13 - Rating: 5)
Austin & Joe from roto-rooter arrived at my home to fix a toilet issue. Austin & Joe were very professional, extremely knowledgeable and timely which are three important qualities to me. They diagnosed my problem and quoted me a price. The toilet issue was fixed quite quickly. We also had some laughs. I would definitely call Austin & Joe from roto-rooter out to my home again if needed. Hopefully I wont have to make that call. Thanks again Austin & Joe

Review 73 (2024-07-20 - Rating: 5)
Austin was great. Got in got the job done and Im very happy with the work

Review 74 (2022-12-16 - Rating: 5)
We had to have our main sewer line dug up & replaced on a home built in the 50s. Austin & Patrick were wonderful & very professional, they showed up on time & worked long hours to get it done & done correctly. We were very pleased with their work and cleanup afterwards We will certainly recommend Roto Rooter to everyone.

Review 75 (2024-04-13 - Rating: 5)
Dante and Patrick were great! Quickly located the problem and got the job done quickly…..I was so glad that I could get someone her on sat..they were very professional and efficient…..thanks guys

Review 76 (2021-08-19 - Rating: 5)
Didnt know who to call at first so I decided to go with the local company I was most familiar with - always seeing their company trucks around. I absolutely got in touch with the right company and I will be doing business with them from here on out. The guys that came out were super knowledgeable, so nice and very professional. They made me feel completely comfortable and fully confident that my issue would be solved right away. They even took additional time to answer all my questions and give me an idea of what needed to be done if I ever had a similar problem in the future- and at the end of the day I feel a friendship was made.Austin and Aaron were amazing and they both went way above and beyond my expectations. These guys hands down are a HUGE asset to both their company and their team...Because of these two gentlemen I will never have the need to Google another business of sorts ever again.The best of luck in your careers and thank you again for your time. Much appreciated

Review 77 (2022-11-19 - Rating: 5)
I have used the company’s services in the past and was thankful for the help. A neighbor of mine recommended Zack the first time and that’s who helped me. So when we had another unrelated issue, Zack was the first person I thought of and was thrilled when he came out to help. I would highly recommend Roto-Rooter to anyone and specifically Zack.

Review 78 (2023-07-28 - Rating: 5)
Zak was honest, friendly and understanding of my situation. I told him he is my new guy if I need any more work done. I’ll definitely request him! He is trustworthy for sure

Review 79 (2020-12-03 - Rating: 5)
I had an issue with a septic clog on Sunday evening and was able to have Tim and Brian come out Sunday night and fix it. They were able to get to us quickly and get rid of the clog. They found a crack in an outside pipe that would require substantial time to excavate and replace. We were able to get that scheduled immediately and the scheduling process was easy. I have used this company before and their service is excellent from the people who answer the phones to the technicians who do the heavy lifting. I would not hesitate to recommend them to anyone as we have been very happy with their service.

Review 80 (2023-06-30 - Rating: 5)
Mike and his partner were absolutely fantastic! They diagnosed and fixed my problem quickly and efficiently. I would absolutely call RotoRooter again in the future for any plumbing issues I may have.

Review 81 (2024-02-15 - Rating: 5)
We had Zack H come out to fix our pipe that was leaking to our shower and he did a fantastic job! Definitely recommend him!! Thank you sooo much Zack H.

Review 82 (2024-09-09 - Rating: 5)
Dante and Austin were great got the job done. They ARE the BEST !!!!!!

Review 83 (2022-01-19 - Rating: 5)
Tim was very friendly. He was very professional explained everything he was doing. He let us look down the drain to see it wasnt clogged any more. He was excellent. I would definitely hire him again. I really appreciated his time.Elaine Riley

Review 84 (2023-08-11 - Rating: 5)
I had pipe deterioration in my basement and BRIAN WEBBER came out and found the problem. He assured me he could correct the problem i one day. He was very professional, kind, and made me feel at ease. He came out with two gentlemen and they worked all day and corrected the pipes. They were deteriorated and just needed, taken out and replaced.

Review 85 (2023-01-28 - Rating: 5)
Austin did amazing job. Explained everything in detail, along with prices. Went over and beyond to fix my plumbing issues.Chris and his crew did an amazing job fixing and repairing the pipes in my basement!!!

Review 86 (2024-03-06 - Rating: 5)
Austin, Zach, and Dante completed the job professionally and expediently. We appreciated there commitment and level of knowledge in dealing with our plumbing issues

Review 87 (2023-02-14 - Rating: 5)
Aaron was very considerate in answering questions and informing of what he was doing. Gave a written estimate on what needs to be completed to fix my kitchen sink. Very experienced and knowledgeable what and how to fix. Would recommend to others

Review 88 (2022-07-20 - Rating: 5)
We had leaking under our kitchen sink and we called to have someone come out to diagnose and repair the issue. The office staff were friendly and were able to accommodate us right away. The office called us before they sent out our repairman Austin, who was friendly, and professional. He found the problem and was able to repair and replace our kitchen pipes, water valves, and faucet in a super timely manner! :)

Review 89 (2023-08-09 - Rating: 5)
I have used Roto Rooter twice now and the technicians have been great and the service has been top-notch! I will definetly use them again for all of my plumbing needs!Update: I need Roto Rooter again and didnt hesitate to call them back. I received the same great and prompt service from the best in the biz! Thank you, Roto Rooter, for taking care of my plumbing needs once again. Im glad that I know I can always call and they will handle my plumbing issues!

Review 90 (2023-03-07 - Rating: 5)
I called roto-rooter when I had a broken drain line and Austin and Zach were professional and courteous. They fixed my issue in a timely manner AND THEY EVEN CLEANED UP WHILE I DID NOTHING. 5 stars, will continue to give this company my business.

Review 91 (2022-06-08 - Rating: 5)
I had a leak in my house… called and with in a few hours Patrick and Aaron were here and had the line replaced. I am so thankful they were knowledgeable and responsive to my needs. Thank you so very much. I will use Roto-Rooter for all my plumbing needs and highly HIGHLY recommend them.

Review 92 (2018-05-09 - Rating: 5)
Dan and Chris came to my house a total of four times. Each time they were thorough in their efforts to solve my various plumbing issues. Finally, we resolved to replace a bad section of pipe. Their work was excellent and I always felt they were looking out for me - the customer - since two of those visits were free of charge. I would highly recommend those men specifically and Roto Rooter as a company to my neighbors.

Review 93 (2023-08-01 - Rating: 5)
I was in a bind with a clogged drain and my regular plumber didnt show and the weekend was upon us. Roto-Rooter saved the day! They ere very prompt and quickly fixed the problem. I now have a new regular plumber.

Review 94 (2021-10-27 - Rating: 5)
I called for an appointment and receptionist was friendly and helpful. Zack and Martin were the technicians that came to unclog the bathtub drain. Shared cost with me before they started the job. They were friendly and professional and knowledgeable. I would definitely recommend Roto Rooter to my family and friends.

Review 95 (2023-01-28 - Rating: 5)
The technicians came on time and assessed the situation quickly. Communicated their thoughts/plan clearly. They were able to perform the service very quickly and cleaned up afterwards and left no mess. Only bad thing is it’s a bit pricey, but I can’t complain for the quality of work and not having to worry about doing it myself.

Review 96 (2023-08-17 - Rating: 5)
Zach was our tech and he wàso nice and knowledgeable. He answered any and all questions we had. He also let my oldest son watch him and answered any questions he had. Thabk you for being so great Zach and roto rooter

Review 97 (2020-08-06 - Rating: 5)
Brian and Tim, the technicians from roto Rooter showed up as scheduled, on time. They were very polite and courteous and came in to the bathroom, listened to what we wanted done, and then put together our estimate on the spot. After explaining the estimate and time needed, we gave them approval and they started right away. Brian and Tim finished quickly, then showed me the work, let me know what to do if any other issues, and then cleaned up very well and quickly. I would highly recommend Brian and Tim, as well as Roto Rooter for all your plumbing needs. I got a call back for the initial appointment the same day, so this business is super responsive and professional.

Review 98 (2023-10-06 - Rating: 5)
Zack H arrived on time, wore a smile and was patient while I explained our concerns. Zack discovered the solution, was professional and honest. Will call roto rooter again. Zack represents the company well.

Review 99 (2020-10-22 - Rating: 5)
Called about a leak under my kitchen sink. Tech (Chris), polite and professional, arrived in about 30min. Had the repair complete in under an hour, all said and done. Competitive price, quality work & cleaned up after himself. Ten out of 10 would recommend and will use again in future if the need arises.

Review 100 (2022-06-08 - Rating: 5)
Roto Router was in contact with me daily throughout this process. They clearly detailed what was needed and helped contact our insurance and their agents. They did an amazing job and went above and beyond. Everyone I talked to was extremely helpful and caring.

Review 101 (2023-06-13 - Rating: 5)
Austin and Donte were very professional and went over everything they needed to for my understanding. Very polite and dressed professional in uniform. If I need Roto- Rooter again I will ask for Austin and Donte to be the crew of my projects. Thank you Austin and Donte!

Review 102 (2020-10-07 - Rating: 5)
My technicians, Pat and Rob =), were very professional and worked very hard to correct my complex hot water heater system. They kept me informed as work progressed and explained things in a clear and simple manner. They were very detailed in thier work and the final product and pipework looked beautiful, neat and clean. Would definitely recommend to anyone looking for reliable and professional plumbing services.

Review 103 (2022-07-11 - Rating: 5)
Patrick Dunn was the service technician who successfully unclogged our drain. He was polite, professional, and solved the problem; he did not leave the site until he was sure that the job was completedand checked. We highly recommend this company!

Review 104 (2020-02-27 - Rating: 5)
They did an amazing job was quick and efficient and great on the price! Even showed up hours before expected. I would 100% recommend Chris Rivera from Roto-Rooter he was able to answer all my questions and didnt sugar coat the problems. And also did an amazing job.

Review 105 (2023-03-02 - Rating: 5)
Both techs were named Zach & they were very courteous and professional. Zach was very helpful and made sure to explain the process step by step. He did everything he could to perform the services I needed.

Review 106 (2018-04-04 - Rating: 5)
Very professional company!! Friendly service from the receptionist, to the men who did the work, to the owner, who actually came out to our house and followed-up to make sure everything was done to our satisfaction. We had a drain issue, causing sewage to back up into a room we were using as an office in our basement, so we needed plumbing services and a specialized cleaning crew—Roto Rooter provided both. Everyone that came to our house was polite and knowledgeable and they worked together well to get the job done quickly and right. I highly recommend!!

Review 107 (2021-03-05 - Rating: 5)
The Service from Zach from Roto-Rooter was amazing! He replaced the shower faucet handles & the flapper on the toilet. With the knowledge, understanding & professionalism he had, I give him a 5 star rating! He answered every question & concern I had. He even cleaned up his mess after he was done with the work. I wish we would’ve contacted them much sooner than what we had! A big thanks to Zach & Roto-Rooter!

Review 108 (2022-09-05 - Rating: 5)
My basement flooded after rain/sewer backup, and the hot water tank (among other appliances) was damaged. It is Labor Day, but two technicians showed up within an hour and graciously replaced the tank. I really only wanted it replaced today so I could have hot water to clean the basement. Both techs were very kind and professional, and Im very thankful to them for sacrificing time with friends and family.

Review 109 (2021-02-14 - Rating: 5)
Tim was amazing! Service call was placed and they responded in less than an hour. Tim was very professional and friendly (just what I needed after 3 days of moving). He ensured job was done. Start to finish I was impressed. Thank you. Will definitely use service again!

Review 110 (2020-09-15 - Rating: 5)
Zack and Mark provided excellent customer service. They were both friendly, polite and very knowledgeable at their job. Being a first time homeowner its important to find people that you trust. Im very thankful to have found those folks at Roto- Rooter.

Review 111 (2020-01-22 - Rating: 5)
I had an unfortunate basement back up in, spewing sewage out of my main drain and downstairs bathroom. I called Rotorooter and was informed that a tech would be out within an hour. The tech, Chris, arrived in less than 15 minutes. Was absolutely amazing in explaining my options and actually recommended the least expensive, based on issue. The cost, service and communication is far beyond their top two competitors. Highly recommended!

Review 112 (2019-11-23 - Rating: 5)
I had drain issues and had a mess. Brian came out fast. He was very polite and explained everything in detail. He got the problem fixed immediately. I would recommend them to anyone. Well worth it. Prices were reasonable. Thank you again. Will definitely call again for any plumbing needs.

Review 113 (2021-06-12 - Rating: 5)
They were friendly and easy to schedule with. The technician was punctual, and knowledgeable, as well as professional. On top of that the job was done quickly and thoroughly. And, the result of the visit were better than my previous experience with a different company. I will definitely use them in the future. No question

Review 114 (2021-03-03 - Rating: 5)
Brian explained the repair options and process very thoroughly. He was professional, courteous, and thoughtful. He also answered my questions and worked to solve a major issue very well. Tim, who assisted, did a great job also. During a trying situation, positive customer interaction along with excellent service do so much and is greatly appreciated. Thank you!!

Review 115 (2016-06-23 - Rating: 5)
My plumbers name was Chris (Technician # 122)he did a amazing job. I would recommend him to family and friends. Very friendly and we worked out a fair price and he started the job right away. Thanks so much. Job well done

Review 116 (2020-09-10 - Rating: 5)
From the moment I spoke with Sheila to schedule my service and the completed job by Zach and Mark, I felt good about having Roto-Rooter handle the call.It was a lovely experience in the midst of a challenging oneI intend to have them back for the rest of my plumbing needs.Thank you Sheila, Zach, and Mark for your beautiful energies! -Darla

Review 117 (2021-01-20 - Rating: 5)
Rob came out before business when I had a gas leak. He arrived in 20 minutes, even before the gas company. He repaired the gas leaks, installed new valves. Before he ran a pressure test, he noticed my water heater was out of date could become a problem in the near future. He brought me an option to replace it, which I opted to do. He also replaced some pipes and 3 water shutoff valves which were corroded and I could not turn, then he replaced the oven gas line. He spent the entire day making sure I had everything taken care of and maintained his cheerful, pleasant demeanor the entire time. I will recommend him, and he will definitely be my first call if I ever need something in the future!

Review 118 (2016-08-21 - Rating: 4)
Aaron, technician 0134, was fast to respond and able to fix everything to our greatest satisfaction yesterday. He was able to also identify a leak to our washer without being asked to look for any possible leaks. My only issue with the service was the cost. It was 360.00 to unclog a tub drain that took 20 min. Aarons speed and friendliness definitely made for a great experience and Im confident should a serious issue arise, Roto-Rooter would be able to fix it quickly.

Review 119 (2021-07-30 - Rating: 5)
Water valves to my washing machine were leaking. Roto-Rooter came out the next day and fixed the problem. Austin and Mark were very professional and experienced. They also installed new water hoses. I appreciate the 6 month warranty that comes with this work. Thank you Roto-Rooter.

Review 120 (2021-07-04 - Rating: 5)
The service was very professional, and friendly. Tim who came out at a late hour, saved the day. It is the holiday weekend, I had about three feet of water in my basement, it was a complicated job because of the line going to the street, but he didn’t give up when running the snake wasn’t an option, he went all the way back and brought the big guns! He worked on it till he got the drain to open up!! He worked hard, and never complained, if all the others that work here are this good natured and dedicated, I’d say this is a great business! Thank you guys for coming to the rescue!!! He also offered a lot of information on what I should use and do for clean up on the floors. For such a messy and big job, he was quick and efficient. Thanks again!

Review 121 (2017-01-24 - Rating: 5)
Technician was right on time. He was very helpful and fully explained everything. He gave us options to choose from. He completed the work fast and professionally. The explanation of what was wrong with our pipes after camera inspection gave us insight of what we need to do to fully resolve all of our problems. Thank you for a great experience and we look forward to working with you in the future.

Review 122 (2018-02-21 - Rating: 5)
If I could give this company 10 stars I would. My basement flooded so I put a call in to Roto-Rooter they arrived within 20 minutes! 1 employee assessed the problem & within 10 minutes had 5 other employees there to help including the owner Xavier! These men worked furiously to get all my belongings out of water & onto a tarp. They snaked the drain & the water soon disappeared they began disinfecting & clean up immediately. Another employee got us on the phone with our insurance taking care of the entire ordeal with no additional stress to us. They are beyond helpful, informative, & courteous every step of this process was clearly explained to us before we agreed or spent any money with them. These guys took a very scary and stressful situation & really helped turn it around into something positive for our family. Wish every consumer interaction was this pleasurable. Thank you to Xavier, Mike, Gil and every employee that was here our family appreciates you all

Review 123 (2021-08-20 - Rating: 5)
Tim was very nice and profressional. He gave us a quote and got our drain unclogged and even gave us some direction on what we needed to get our birth pool hose connected. Overall I’m very happy with the service from Rotorooter.

Review 124 (2019-07-06 - Rating: 5)
Chris and Dakota came to my house today as my outside faucet was pouring out water and I had 6 inches of water under my house from the faucet. Chris walked me through every step they were going to take to fix the problem and answered all of my questions. Chris also had the restoration department to my house within 30 minutes to access the situation due to the water. They were very kind and very professional with everything they did to take care of the issues. Also, before they left Chris and Dakota made sure all was working properly and no more leaks. I will definitely recommend Chris and Dakota (Roto -Rooter)to my family and friends.

Review 125 (2023-06-30 - Rating: 5)
Dante and Austin were my techs and they showed up early and fixed the issues and showed me the camera and everything they did an awesome job I was very impressed they explained it all to me and helped me understand

Review 126 (2023-11-16 - Rating: 5)
The really tall guy Austin replaced our sump pump the same day we called and stayed over to fix our kitchen sink as well! He was fabulous!!

Review 127 (2024-02-02 - Rating: 5)
5 Stars for Tim and team who cleared and fixed all of the 70 year old drain lines Im my this old house !! Efficient and quality work! Great service ! Many thanks!!kt

Review 128 (2023-03-24 - Rating: 5)
This was exceptionally great. Austin, my technician, was one of the nicest human beings in the world. Professional, polite…and went above and beyond to help me. I will definitely call and use again.

Review 129 (2019-06-03 - Rating: 5)
The technician was fantastic with decades experience with the company. Found the issue fast, was honest and upfront about the repair. I needed a more powerful sump pump the one I had purchased myself was too small. 30 min later he was finished. Cleaned up after himself and was polite to boot.

Review 130 (2021-01-29 - Rating: 5)
Zach came out after hours almost immediately after we called with our issue. He was professional and very thorough when explaining what the problem was. I highly recommend Roto Rooter to anyone that needs any kind of plumbing done.Thanks

Review 131 (2019-09-30 - Rating: 5)
Was very impressed with how quickly they responded to our call. Very professional technicians. Explained everything they were going to do and the cost before starting. Didnt take any longer than expected to be fixed. And their clean up was perfect! I would highly recommend them to anyone who needs a plumber! Xavier and Brian you get 5 Stars from us! Thanks!

Review 132 (2022-05-24 - Rating: 4)
Brian came to my house to replace the shower valve and other parts related to the shower..he did a great job and was very professional, and explained what he was doing along the way...the best part is he cleaned up and did not leave a mess! I will have them back to fix the leak under my kitchen sink!

Review 133 (2023-10-14 - Rating: 5)
Zach was plasent and friendly. The area he had to work in is narrow but he got it done . He attached a water filter because of the sand coming in the water pipes. Very pleased with zachs work. Thank You.

Review 134 (2021-09-08 - Rating: 5)
They were able to come out at a time I had off from work and they said they would be there before I had to go back to work. Sure enough they were there at my house in 30min and not 2 hours. Tim was professional when unclogging my basement drain next to my washer. He made sure to clean up after all the mess that was made and did this very quickly and thoroughly. Thank you Tim and Roto Rooter

Review 135 (2017-08-12 - Rating: 5)
On 8-8-17 I needed work done on my garage drain. they sent a young man by the name of Kent. His appearance was very neat and was well spoken. It gave me confidence in him. I showed him the problem he immediately knew what was wrong and set to work fixing it. When he finished, he thoroughly cleaned up after himself. I will definitely call Roto-Rooter the next time I have a problem.

Review 136 (2022-01-30 - Rating: 5)
They were able to get me an appointment very quickly after I found my main line had backed up. Tim was absolutely amazing, he got the work done very quickly, efficiently and cleaned up afterwards for me. Thank you so much again!

Review 137 (2018-07-16 - Rating: 5)
The technician that came out was Mike. He was very thorough and did a great job explaining what was going on and what he would doing. The best part is that this visit was covered under my warranty, so there was no additional charge! I would definitely recommend roto rooter to someone.

Review 138 (2020-06-20 - Rating: 5)
I initially called Roto-Rooter out on May 29th, a holiday of all days. Chris was on the job, he was thorough, professional and on point. Not only did he come before the hours time we were told but he git the job done. Today I had another issue, so I thought, once again, Chris arrived way before the time we were told. He assured me all was taken care of, did another thorough review and was on his was. All was covered under my warranty. Roto-Rooter stands behind their word. I really appreciate that. Thank you Chris for your time and expertise. Highly recommended 👌

Review 139 (2019-10-23 - Rating: 5)
Excellent service, Mike and Chad were very professional! Awesome job with the clean-up and always on time. Very helpful through the whole process from start to finish and always just a phone call away if I had questions. I would definitely use them again if I have future plumbing and water clean-up issues!

Review 140 (2014-10-23 - Rating: 5)
I was very pleased with my Roto-Rooter experience. They were very efficient and their work was quality! Plus, they cleaned up the mess thoroughly. They answered all my questions and explained each step so I could clearly understand what was being done. They very friendly and courteous and made me feel like I was being taken care of. I would highly recommend them to anyone in need of a pipe repair and cleaning.Carolyn Merrifield (using my daughters account because I have no Internet access)October 23, 2014

Review 141 (2023-05-09 - Rating: 5)
Austin came out and cleaned out the pipes in my basement and told me everything he was doing and the steps he was taking to help the pipes. He was a very nice and informational about it all which made me appreciate the service even more.

Review 142 (2022-12-28 - Rating: 5)
Needed a plumber to stop water from sink backing up into the shower. Was very prompt, courteous and professional. Great job all in all. 30 day warranty included. Will call them for any plumbing problems.

Review 143 (2020-02-03 - Rating: 5)
Chris was awesome. He explained everything to us and was very fast about getting our pipes cleared out. He was extremely helpful and answered all of our questions. I was extremely happy with his punctuality as well as his professionalism. Thankyou roto rooter for sending such an informed and helpful individual.

Review 144 (2024-09-09 - Rating: 5)
Donte and Austin responded quickly and handled our issue thoroughly. They were friendly helpful and amazing. They were very knowledgeable and even took the time to point out possible issues that will need addressed later on down the road.

Review 145 (2017-02-25 - Rating: 4)
We had an urgent plumbing issue on a Sunday evening, we called a few places and Roto-Rooter was the only company able to come out quickly. Our plumber (Aaron) was very knowledgeable and courteous. We needed to have our main line cleaned out from the house to the street and he was able to quickly go and get the equipment he needed and explained the whole process as he went. As much as we hated having to fork out a large sum of money unexpectedly, Roto-Rooter at least made sure we understood what we were paying for and gave us a pleasant experience.

Review 146 (2022-06-17 - Rating: 5)
When the service man Chris came out he was very knowledgeable and took good care of us. My mother is elderly and he was great talking to her. We will request Chris any time we need any plumbing jobs.

Review 147 (2016-04-20 - Rating: 5)
I was in a bind and I needed help immediately from a plumber. Im from out of town, and I was doing work in the area. I googled plumbers near me and Roto-rooter popped up. I gave them a call and the answering service gathered all my information and said someone would be out to me shortly. I received a courtesy call stating they where running a little behind, but would be to me soon. When the service tech showed up, I showed him my needs. We discussed a fair price and he proceeded with the work. During his repair, my boss called and added more to the list of repairs for him. He was happy to do the additional repairs for me. The service tech and his apprentice were very polite, knowledgeable, and very accommodating. During the repair, another gentleman showed up. I believe he was a safety inspector to review the work. He also was very polite, and very informative about the local codes, which helped me a lot.Ive never needed a plumber before, but I was very satisfied with my choice to call and use Roto-rooters service. Oddly enough I found out there was a local plumber almost right behind where I was working. I did a little price checking as an after the fact for me. They were slightly higher than your company, on all the repairs, and would not have been able to get to me for a day. Thanks for all your help

Review 148 (2019-06-23 - Rating: 5)
Our basement flooded. I called the office, they came that day, and pumped the out the basement. They were pleasant, and answered our questions. The plumbing staff also came that day, and determined the cause of the problem. They were back in 2 days to repair it. They answer the phone 24 hours a day. They have a knowledgeable staff that is easy to work with and completed the entire process in less than a week. I highly recommend them.

Review 149 (2020-06-16 - Rating: 5)
Xavier came by today to lookEd at my water heater. He is the owner and it was an excellent experience all the way around. He’s very knowledgeable of his craft and he’s the only one that fixed the problem after many people tried. Very professional! Very kind! Your in good hands with this company.

Review 150 (2020-07-26 - Rating: 5)
Had to call Roto- Rooter for an emergency repair late Sunday night. Zach was the technician on the job, and we could not have asked for a better guy. Zach did an excellent with the repair! Very knowledgeable and efficient at his job. This young man has a great future ahead of him. Roto- Rooter is lucky to have a technician of his caliber, Good Luck!!

Review 151 (2021-03-09 - Rating: 5)
Chris came out to the house and was polite and got the job done in a professional and timely manner. I would absolutely use Roto Rooter for any future plumbing jobs and I recommend them to anyone in need of any work. Thank you very much, 5 Stars.

Review 152 (2016-07-28 - Rating: 4)
On a Sunday morning, response to my request for service was quick. The technician, Ken, was polite and knowledgeable about his job. Ken had been to the house on previous service visits and had access to our history. With the data he had on hand, he was able to make recommendations to correct problems that could cause future issues. I would definitely use their service in the future if needed.

Review 153 (2023-02-19 - Rating: 5)
Austin & Zack were friendly and knowledgeable. Austin gave a detailed explanation of what was contributing to the issue with our drain becoming clogged and offered tips to help alleviate the situation in the future.

Review 154 (2023-01-04 - Rating: 5)
Austin was very courteous and polite. He even cleaned up the mess in the kitchen. He pulled roots out of my sewer. Will recommend them to family and friends

Review 155 (2023-06-12 - Rating: 5)
Austin was wonderful and extremely professional. I would recommend him and your service anytime thank you so much rotor rooters.!

Review 156 (2024-08-19 - Rating: 4)
Julie on the phone was super helpful and had somebody out to the house within the hour. Zach and Marc were super professional and explained everything as they did it (which was very helpful for my dad and boyfriend who were originally trying to do things themselves.) A bit pricey but they got the job done correctly and quickly!

Review 157 (2020-04-05 - Rating: 5)
We had an emergency plumbing situation on the weekend. We called around and most people refused to come out. Roto-Rooter gave us advice over the phone to help minimize the problem and arrived at our home in a timely manner. They quickly diagnosed the problem, made repairs and helped us with our homeowners claim. We would highly recommend them for any plumbing needs. Thanks for everything!

Review 158 (2020-10-05 - Rating: 5)
Our water heater went out and this company was the quickest to respond. They were fast and professional with the removal of our old water heater and the installation of the new one. Mark and Tim were excellent. Would definitely recommend!

Review 159 (2024-01-29 - Rating: 5)
I have never had water in my basement before, the only company I thought of was Roto rooter, great reputation but I was not ready for the speed in which they helped me, I called and spoke with Sheila, they sent out 2 wonderful, professional men, Brian and Dante, assessed the situation, told me my options, and my basement was free of 3 inches of water in no time, will definitely use them as a preventative for the future, thank you Brian and Dante

Review 160 (2018-12-07 - Rating: 5)
Bob was my technician and I am COMPLETELY satisfied with my service. I was skeptical about using such a large company but their price was actually far lower than that of any company around the Boardman area. I also, could not get any of the smaller companies to get out to my house in a timely fashion, 1-3 days, Roto-Rotor was out same day for a quote. Thank you Bob and thank you Roto-Rooter! Give that man a raise! Hes a genius!

Review 161 (2024-01-02 - Rating: 5)
Austin Upper was amazing, came in on time and was out fast. Was great to talk to and will definitely call back again if needed.

Review 162 (2017-06-06 - Rating: 5)
We were having problems with our bathroom drain and Roto-Rooter was able to send a technician out in a timely manner who solved our issue within an hour. The technician, Chris Rivera, was both very helpful and extremely professional and gave us a nice affordable fix.

Review 163 (2023-09-12 - Rating: 4)
With all plumbing issues, time is a factor! I was very pleased with the response time and the professionalism of their technician. I would definitely use their service in the future.

Review 164 (2018-01-24 - Rating: 5)
I had conracted Roto-Rooter for plumbing issues, as one would expect. The workers arrived within a quick range of time, and were extremely polite. Their punctuality was appreciated. The employees were genuinely kind and treated my family with respect. They discovered the root of the problem and fixed it up quickly. In my pleasant experience, the owners and employees at Roto-Rooter do a fantastic job of being well-equipped, well-trained, and highly respectful towards their clients, providing them with affordable services and quick tasks. 10/10 would contact this company again if the need arises. This company deserves five stars all the way.

Review 165 (2024-01-28 - Rating: 5)
Patrick came to our rescue on a Sunday our basement was flooded and not only was he able to get us on his books quickly and fixed the issues but he did so with a friendly and personable attitude 10 out of 10

Review 166 (2023-07-12 - Rating: 5)
Austin and Richard went above and beyond to help us install our new water heater and new gas/water lines. We’ll definitely be calling them first in the future for any home plumbing issues!

Review 167 (2018-06-24 - Rating: 5)
Joey helped us out a ton and was real informative! On top of that, Rotorooter was the first people to answer our call on a Sunday to get our plumbing issue fixed. Not only are they attentative to any issue you may have, but as I said also very informative to prevent issues in the future. Highly recommend them for all of your plumbing needs!!!

Review 168 (2020-04-23 - Rating: 5)
After a sudden flooding emergency caused by a sewer back up I called Roto Rooter. Their technician Zach T did a great job, was very informative and recognized safe distancing and safety measures in our current pandemic. Hopefully the company is smart enough to keep him, Id recommend any potential customers ask for Zach T by name.

Review 169 (2022-07-29 - Rating: 5)
I have a family of 6. Sunday morning I woke up to a badly clogged toilet and had to get to work. I remembered my grandfather used their service years ago. And so glad I called them. Sunday morning I called and they got right on my problem and got it going. I really am thankful and so are all the butts (lol) at my house. They really came through. Thank you!!!!!

Review 170 (2023-07-14 - Rating: 4)
They were very good!! Friendly Did a great job cleaning out my drain I highly recommended them!! Got. Warranty with their work

Review 171 (2019-12-19 - Rating: 5)
12-16-19 I had a clogged main drain that poured 2-4 inches of water in my basement and Roto-Rooter is who i called at 6 am. Their Techicians - Chris and Zach were at my house by 9 am. The whole TEAM was very Professional friendly & treated me with much respect.They had the problem taken care within 45 mins to an hour. As Chris and Zach were taking care of the problem, in comes the Project Manager Mike. He is part of the Restoration Team and since i never had this happen before, i was so frustrated and Mike said to me WE HAVE THIS TAKEN CARE OF. I can have my team here by the afternoon. Mike & his team - Gary and Chad showed up on time and they were fantastic. Cleaned up and threw away everything that needed to be thrown away. So basically i spent the entire day w/this team from Roto-Rooter. I am so glad i was able to deal with one company. They offer so many services and they accommodate you with your schedule. THANK YOU ROTO-ROOTER FOR COMING TO MY RESCUE. I REALLY APPRECIATE ALL OF YOU WITH HELPING ME GET THRU THIS ORDEAL.

Review 172 (2020-01-07 - Rating: 5)
It was early morning the day before Thanksgiving and I had gone down into the basement to wash laundry when I noticed water all over the floor. Here the water heater was leaking water. I tried to shut off the valve above the tank, but it wouldn’t turn so I had to turn off the water at the main valve. We weren’t just without hot water but now we didn’t have any water. I went to Home Depot to buy a tank and have them install it. I knew that Home Depot would use a third-party company to do the job, but I was hoping that it would be better than the company Lowes had used to replace the tank 10 years ago. One of the reasons I went to Home Depot was because I have a Home Depot Credit Card and anything over a certain amount is interest free for 6 months. A couple of hours later Home Depot called and said that Rotor-Rooter would be there within the hour to replace the tank. I was happy to hear that it would be a reputable company that would do the work. About 15 years ago Roto-Rooter had come to my house to fix a frozen pipe and I was happy with the work. Well, they showed up on time, installed the tank, fixed the vent that Lowes didn’t do a very good job of installing, straighten the gas line to the tank, and they even replaced the valve that was stuck without me asking them. Xavier, the general manager, had done the work and I found him to be very nice, friendly, and understanding of the importance of getting the job done and doing it right so that me and my family could enjoy Thanksgiving.

Review 173 (2021-03-31 - Rating: 5)
Chris came and installed a new sump pump. When he was finished, the area was clean as if he was never there. Chris has been to my house before and is always very professional. He is truly an asset to the company. Thanks for the great job Chris.

Review 174 (2020-05-18 - Rating: 5)
Chris was very quick to respond and very knowledgeable. He quickly got the job done and made sure all water sources were functioning and no leaks anywhere . He was cordial, very professional, cleaned up everything. Im completely satisfied!

Review 175 (2018-11-20 - Rating: 5)
Wife called and sd basement was flooding. My drain snake was not doing the job and the water was rising. I had never called any sort of plumbing/drain service before. I called Roto Rooter and they sd a serviceman would be out to me within the hour. He got here in 30 min. It took some doing and he was able to clear the clog and down went the half foot of water in half of my basement! The service was fast professional and friendly. Well worth the price. Dont hesitate to call if you ever find yourself in a similar scenario.

Review 176 (2023-02-23 - Rating: 5)
Zach an Matt were quick professional an informative, I will never use any other business than roto rooter.. we felt very taken care of

Review 177 (2023-04-20 - Rating: 5)
I first contacted them a few years ago and was impressed with the promptness. I also appreciated the tips given to me to use. This time was no different. They were wonderful.

Review 178 (2016-04-09 - Rating: 5)
Ken #0131 was here in 20 min. from the time he called us. very pleased with the work that he did for us. Very professional and more than helpful. we will surely call roto-Rooter in the future for any of our plumbing needs. more than happy with the work that was done.

Review 179 (2022-12-05 - Rating: 5)
Had a major issue with the toilet and shower plugged up at the same time, not sure what was going on. Zach from Roto-Rooter came by and within an hour had it flowing just fine, life-saver! Quick and painless.