J. L. Martin & Sons Septic Service and Shoffner Construction & Excavating

Located in York, Pennsylvania

Address: 1279 W Locust St, York, PA 17404, United States

Phone: +1 717-846-1642

Rating: 4.1

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Comments

Review 1 (2024-12-06 - Rating: 5)
Absolute exceptional experience!My wife and I were given several recommendations for a septic company.We reached out to three companies and were immediately impressed by the timely response and attention to our concerns by J.L. Martin.The technician came to our house at the time we were told they would come. The bill we received matched the quote we were given. After our service call was completed, I called the office again with follow up questions.The office staff took their time with their answers, and made sure I was 100% satisfied!FIVE STARS Beginning to end!Jim & MicheleYork, PA

Review 2 (2025-01-03 - Rating: 5)
Thank you for your services. The young man who cleaned our septic tank today was polite, well-mannered & had a great sense of humor! Wish there were more individuals with his wonderful attitude! Thanks again & have a HAPPY NEW YEAR!

Review 3 (2024-09-03 - Rating: 5)
Brett and his team went above and beyond to help us with a septic issue that arose during an inspection on a home we were selling. He was able to get out the next day to survey the situation and I had a very fair quote by the end of the day. Within a week they had come to the home and made the repairs needed. Would highly recommend J.L. Martin & Sons for any septic related needs!

Review 4 (2021-07-31 - Rating: 5)
I was helping a client find a company to evaluate and give them a quote on a septic system that had problems. From the start of the process of the initial inspection, through many other inspections, system design, and planning. They were always on time and ready to go. They were very professional in helping to get the information to the proper people so a system could be designed quickly and cost effectively. I would highly recommend them.

Review 5 (2023-10-16 - Rating: 4)
This is the first home we have owned with a septic system. The tank alarm sounded off one evening. After some research, I called a company out to check, and pump out the tanks. After a major issue was discovered during the cleaning, I needed to call a professional. After reaching out to 3 different companies, J L Martin & Sons responded promptly.(Never did hear back from the one place, and the other reponded to my urgent message weeks later). Brett was thorough in his planning, and communication with us throughout the process was appreciated. Although there was a hickup in communication with the final tank placement, Brett provided a solution and delivered as promised. I feel confident with the completed work, and will use their services in the future.

Review 6 (2023-06-26 - Rating: 5)
I can’t say enough great things about Brett and his entire team at JL Martin & Sons. From the first phone call with the office staff getting everything scheduled all the way to the crew that came out to do the work, it was all absolutely top notch.Our system was in need of serious overhaul and repair largely due to the poor quality of work done by the previous septic contractor. When we called JL Martin & Sons and explained our circumstances Brett came out the same day and evaluated the situation and gave us a full breakdown of what we needed. The price that was quoted was very reasonable considering the extensive work that was needed and the job was completed with the highest level of professionalism and quality! I couldn’t be happier with the work. It’s a relief to know that there are still companies like JL Martin & Sons that value honesty and integrity all while providing A+ level service.JL Martin & Sons will be the only company we use for all our future septic service needs!

Review 7 (2020-09-09 - Rating: 5)
We have used JL Martin for pumping our septic system every three years for 25 years. They have always been prompt, courteous, careful, and accommodating . They perform an important service at a fair price. I would not hesitate to recommend them.

Review 8 (2022-04-16 - Rating: 5)
Prompt to respond to my request for septic service at my home. Their office was polite and accommodating in setting up a date and window of time when the truck would be in my neighborhood. The man that came to service the tank was nice and did a fine job. This being my first time living in a home with a septic system and having to get it pumped, it was overall an easy, straightforward experience. Thanks!

Review 9 (2018-08-09 - Rating: 5)
This company has bent over backwards to help out my family during our move to a new home! After a faulty pump went bad, Brett came out on his own time to check things out. He explained the entire process to us about what went wrong and what needed to be done to fix the issues.He gave us a great quote and performed a professional level of expertise!I highly recommend this company for any septic needs!

Review 10 (2020-11-02 - Rating: 5)
We used JL Martin & Sons to install a completely new system at our business and couldnt be happier! They were on time, followed the proposed scheduled, and kept us in the loop every step of the way. Highly recommend JL Martin & Sons!

Review 11 (2021-02-23 - Rating: 5)
Hired to replace failed septic pump. Arrived on time, very knowledgable and completed the job quickly. They were very thorough and professional. Would reccomend to anyone that needs service.

Review 12 (2019-08-07 - Rating: 5)
Very professional company willing to accommodate the customers needs. Had a tank install along with some stump pulling, great work and even better clean up. Would reccomend anytime

Review 13 (2023-07-13 - Rating: 5)
They came at the time they gave me. They were very efficient.

Review 14 (2023-06-26 - Rating: 5)
Great service, performed in a timely manner, family run business that we would support again!

Review 15 (2021-05-13 - Rating: 5)
We used them for a septic cleaning and inspection. Professional, friendly, and quick responses.

Review 16 (2022-08-11 - Rating: 5)
J. L Martin & Sons is one of the best companies I have hired for repair work. My septic pump had gone out at my house and I was in desperate need to get it fixed. I called around and most repair companies either wanted too much money or they would have put an off-brand pump into my septic. When I called J.L Martins they were extremely respectful and understanding of my situation. They got to my house in two days and repaired the pump in an hour. I will be hiring them for my future septic problems.

Review 17 (2021-12-20 - Rating: 5)
I thought they had pulled a fast one, I was wrong and apologized. They were patient and forgiving.

Review 18 (2021-05-12 - Rating: 5)
THE ABSOLUTE BEST company to work with. They have serviced us for years and Brett is amazingly detailed, punctual, and respectful. I needed service asap and they ALWAYS pick up the phone, call back, and follow up with anything I needed. I recommend him and the company to EVERYONE. If there is a bad review on here, I cant believe its from their work, possibly just maybe someone having a bad day. I will use this company for everything thing I need now and in the future for our septic systems.HIGHLY RECOMMEND THEM!!!

Review 19 (2019-12-12 - Rating: 5)
What a great company. Office manger gave me all the time and attention I needed to figure out what kind of system we have. Technician was right in time and willing to educate me on how to take care of our tank. Would recommend to anyone. ⭐️⭐️⭐️⭐️⭐️

Review 20 (2022-02-15 - Rating: 5)
Excellent customer service, starting with the initial phone call.

Review 21 (2021-09-20 - Rating: 5)
Brett - arrived and diagnosed problem and explain in great detail what we need to do to fix the problem. Brett and team are very professional and prompt. I would recommend this company to others. Thank you for an outstanding job!

Review 22 (2021-03-31 - Rating: 5)
Our sand mound was starting to overflow with water; I googled this issue and everything I read said call a professional immediately. I reached out to about 4 companies trying to get someone out to take a look. I called JL Martin and Sons and the receptionist told me the owner was in the area and would stop by shortly. Brett came to our house about 30 minutes later and spent a good hour or two at our property trying to narrow down the reason or reasons for the issues. Once we figured out the best plan of action, Brett sent me a proposal within 24 hours. I called a few other companies to shop price and decided to go with JL Martin and Son.First of all they fit me in the calendar around my availability and then they came out and did all of the work in one day. JL Martin and Sons definitely earned my business for years to come.